Search Results

Search found 18560 results on 743 pages for 'top companies'.

Page 158/743 | < Previous Page | 154 155 156 157 158 159 160 161 162 163 164 165  | Next Page >

  • Testing for Auto Save and Load Game

    - by David Dimalanta
    I'm trying to make a simple app that will test the save and load state. Is it a good idea to make an app that has an auto save and load game every time the newbies open the first app then continues it on the other day? I'm trying to make a simple app with a simple moving block sprite, starting at the center coordinate. Once I moved the sprite to the top by touch n' drag, I touch the back key to close the app. I expected that once I re-open the app and the block sprite is still at the top. But instead, it goes back to the center instead. Where can I find more ways to use the preferences or manipulating by telling the dispose method to dispose only specific wastes but not the important records (fastest time, last time where the sprite is located via coordinates, etc.). Is there really an easy way or it has no shortcuts but most effective way? I need help to expand more ideas. Thank you. Here are the following links that I'm trying to figure it out how to use them: http://www.youtube.com/watch?v=gER5GGQYzGc http://www.badlogicgames.com/wordpress/?p=1585 http://www.youtube.com/watch?v=t0PtLexfBCA&feature=relmfu Take note that these links above are codes. But I'm not looking answers for code but to look how to start or figure it out how to use them. Tell me if I'm wrong.

    Read the article

  • Revamped Google Webmaster Tools

    With a positive surprise I realized today that Google's Webmaster Tools had some minor overhauling and provide some more details than before. Most obvious are the changes on the dashboard where the Top Search Queries now provide information about impressions and clicktroughs instead of the rankings before. Only the links of the search expressions are missing. It seems that the Top search queries were in the focus of this update. The section is now spiced with detailed graphs about what happened during selectable periods on your site. Well, seems that the Webmaster Tools mimic a stripped-down version of Google Analytics... I was very pleased by the details that are offered when you click on a single query term. Really nice to see the search rankings and your responsible URLs at the same time. Before, you had to put two browser instances side-by-side to achieve this kind of overview. Personally, I like the approach to visualize statistics the way Google or other providers do. It gives you a quick and informative overview, and enables you to dig further into details about peaks and lows on your visits, page impressions or clickthroughs.

    Read the article

  • Is there a way to allow continuous scrolling in Adobe Reader?

    - by RLH
    I am having to read through a MASSIVE (1000+ page) PDF specification in Adobe Reader X (version 10). It has always bugged me that if you scroll to the edge of a page, the Reader automatically jumps to the top of the next page. Is there away to cut this off so that when I reach the bottom of one page, the edge of the page meets the top of the next page and I can see a half-page of both the last and next page? I know that MS Word can and does behave this way. Can I change a setting to scroll the document in this manner in Adobe Reader?

    Read the article

  • Storage Forum at Oracle OpenWorld

    - by kgee
    For anyone attending Oracle OpenWorld and involved in Storage, join us at the Storage Forum & Reception. This special engagement offers you the ability to meet Oracle’s top storage executives, architects and fellow storage colleagues. Features include interactive sessions and round-table discussions on Oracle's storage strategy, product direction, and real-world customer implementations. It’s your chance to ask questions and learn first-hand about Oracle's response to top trends and what keeps storage managers up at night, including how to contain storage costs, improve performance, and ensure seamless integration with Oracle software environments. Featured Speakers: Mike Workman, SVP of Pillar Axiom Storage Group; Phil Bullinger, SVP of Sun ZFS Storage Group; and Jim Cates, VP of Tape Systems Storage Group Added Bonus: The Storage Forum will be followed by an exclusive Wine and Cocktail Reception where you can... Meet and network with peers, and other storage professionals Interact with Oracle’s experts in a fun and relaxed setting Wind down and prepare for the Oracle Customer Appreciation Event featuring Pearl Jam and Kings of Leon Date & Times:Wednesday, October 3, 20123:30 – 5:00 p.m. Forum 5:00 – 7:00 p.m. Reception Disclaimer: Space is limited, so register at http://bit.ly/PULcyR as soon as possible! If you want any more information, feel free to email [email protected]

    Read the article

  • Is it possible to do freelancing with 3dsmax?

    - by Mirror51
    I am learning 3dsmax architecture for building models of houses. Is it possible to do freelancing with house modelling thing? For various reasons I have to stay at home. So I was wondering if I can earn some money by making some house models for someone. I really don't know how this works but may be someone can give some ideas. Would I need to go to construction or real estate companies and ask them if they want something like this?

    Read the article

  • It's a Long, Long Way to Tipperary but not that Far to Yak about Apps

    - by linda.fishman.hoyle
    I wanted to let everyone know that my blog URL will be moving to http://blogs.oracle.com/lindafishman/. I will focus my future writings to be about the upgrade and adoption strategies of Oracle E-Business Suite customers. To give you a little preview, here is a link to a book of 60 customers who are live on E-Business Suite Release 12 and 12.1. We have thousands of customers live on Release 12.x and are feverishly trying to write as many stories as we can so those of you who are thinking about upgrading, putting a business case together to move from another ERP application to E-Business Suite or for small and midsize companies who want a better understanding of the benefits E-Business Suite provides organizations of your size, this will be the place to go. See you at the new site! Linda

    Read the article

  • Personal search – the future of search

    - by jamiet
    [Four months ago I wrote a meandering blog post on another blogging site entitled Personal search – the future of search. The points I made therein are becoming more relevant to what I'm reading about and hoping to get involved in in the future so I'm re-posting here to a wider audience to hopefully get some more feedback and guage reaction to it. This has been prompted by the book Pull by David Siegel that is forming my current holiday reading (recommended to me by a commenter on my previous post Interesting things – Twitter annotations and your phone as a web server) and in particular by Siegel's notion of us all in the future having a personal online data vault.] My one-time colleague Paul Dawson recently wrote an article called The Future of Search and in it he proposed some interesting ideas. Some choice quotes: The growth of Chinese search giant Baidu is an indicator that fully localised and tailored content and offerings have great traction with local audiences This trend is already driving an increase in the use of specialist searches … Look at how Farecast is now integrated into Bing for example, or how Flightstats is now integrated into Google. Search does not necessarily have to begin with a keyword, but could start instead with a click or a touch. Take a look at Retrievr. Start drawing a picture in the box and see what happens. This is certainly search without the need for typing in keywords search technology has advanced greatly in recent years. The recent launch of Microsoft Live Labs’ Pivot has given us a taste of what we can expect to see in the future This really got me thinking about where search might go in the future and as my mind wandered I realised that as the amount of data that we collect about ourselves increases so too will the need and the desire to search it. The amount of electronic data that exists about each and every person is increasing and in the near future I fully expect that we are going to be able to store personal data such as: A history of our location (in fact Google Latitude already offers this facility) Recordings of all our phone conversations Health information history (weight, blood pressure etc…) Energy usage Spending history What films we watch, what radio stations we listen to Voting history Of course, most of this stuff is already stored somewhere but crucially we don’t have easy access to it. My utilities supplier knows how much electricity I’m using but if I want to know for myself I have to go and dig through my statements (assuming I have kept them). Similarly my doctor probably has ready access to all of my health records, my bank knows exactly what I have spent my money on, my cable supplier knows what I watch on TV and my mobile phone supplier probably knows exactly where I am and where I’ve been for the past few years. Strange then that none of this electronic information is available to me in a way that I can really make use of it; after all, its MY information. Its MY data. I created it. That is set to change. As technologies mature and customers become more technically cognizant they will demand more access to the data that companies hold about them. The companies themselves will realise the benefit that they derive from giving users what they want and will embrace ways of providing it. As a result the amount of data that we store about ourselves is going to increase exponentially and the desire to search and derive value from that data is going to grow with it; we are about to enter the era of the “personal datastore” and we will want, and need, to search through it in order to make sense of it all. Its interesting then that today when we think of search we think of search engines and yet in these personal datastores we’re referring to data that search engines can’t touch because WE own it and we (hopefully) choose to keep it private. Someone, I know not who, is going to lead in this space by making it easy for us to search our data and retrieve information that we have either forgotten or maybe didn’t even know in the first place. We will learn new things about ourselves and about our habits; we will share these findings with whomever we choose; we will compare what we discover with others; we will collaborate for mutual benefit and, most of all, we will educate ourselves as to how to live our lives better. Search will be the means to that end, it will enable us to make sense of the wealth of information that we will collect day in day out. The future of search is personal, why would we be interested in anything else? @Jamiet Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

    Read the article

  • Server load spikes several times a day, load average for the past month is 5 times the load average all year

    - by AMF
    My Munin notifications set up for our (Debian) LAMP cluster have been notifying me continuously that our load on our production machine has been at dangerous levels. While the average load all year typically runs between 2 and 8, the load in the past month and only the past month -- has been skyrocketing to 10, 18, and occasionally even 50-60. The spikes last only 5-10 minutes at a time and occur about every 2-3 hours. The spikes do not effect performance only because I have a script that sends traffic off our server to a mirror CDN when the load goes above 10. I've looked for cron jobs that correlate with this timeframe but there is nothing I can see that would cause this. Site traffic is also normal (we receive about 200K visits per day). I'm also trying to think of anything I've changed around the time this problem began, and I really cannot think of anything. This is probably not much to go on. Maybe there is a clue in the top print-out (below) that I'm not seeing. How do I proceed to find the cause? -- Typical top when the load is NOT spiking: top - 11:13:09 up 472 days, 25 min, 1 user, load average: 6.08, 4.29, 3.80 Tasks: 105 total, 1 running, 104 sleeping, 0 stopped, 0 zombie Cpu(s): 41.2%us, 5.8%sy, 0.0%ni, 49.5%id, 2.7%wa, 0.1%hi, 0.7%si, 0.0%st Mem: 3369592k total, 2166980k used, 1202612k free, 559504k buffers Swap: 2650684k total, 1892k used, 2648792k free, 1129116k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 32046 apache 15 0 36300 12m 9828 S 20 0.4 0:01.97 apache2 32679 apache 15 0 36568 13m 10m S 19 0.4 0:01.69 apache2 31441 apache 15 0 36616 13m 10m S 19 0.4 0:04.13 apache2 31477 apache 15 0 36596 13m 9.8m S 15 0.4 0:01.99 apache2 31993 apache 15 0 36876 16m 12m S 12 0.5 0:02.01 apache2 31782 apache 15 0 36836 14m 10m S 8 0.4 0:02.17 apache2 32198 apache 15 0 36536 13m 10m S 7 0.4 0:01.59 apache2 880 apache 15 0 36508 9708 6236 S 7 0.3 0:00.42 apache2 31945 apache 17 0 36876 16m 13m S 5 0.5 0:03.17 apache2 32197 apache 16 0 36636 10m 7504 S 5 0.3 0:02.70 apache2 32326 apache 15 0 37024 11m 7632 S 5 0.3 0:02.15 apache2 32565 apache 15 0 37280 13m 9.8m S 5 0.4 0:03.75 apache2 32676 apache 15 0 36896 16m 12m S 4 0.5 0:00.95 apache2 32678 apache 15 0 36536 12m 9692 S 4 0.4 0:02.27 apache2 974 apache 16 0 37064 9888 6016 D 4 0.3 0:00.13 apache2 32150 apache 16 0 36832 13m 10m S 3 0.4 0:01.74 apache2 31780 apache 16 0 36848 11m 7660 S 3 0.3 0:02.87 apache2

    Read the article

  • The Information Driven Value Chain - Part 2

    - by Paul Homchick
    Normal 0 false false false EN-US X-NONE X-NONE DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267" UnhideWhenUsed="false" QFormat="true" Name="Normal"/ UnhideWhenUsed="false" QFormat="true" Name="heading 1"/ UnhideWhenUsed="false" QFormat="true" Name="Title"/ UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/ UnhideWhenUsed="false" QFormat="true" Name="Strong"/ UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/ UnhideWhenUsed="false" Name="Table Grid"/ UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/ UnhideWhenUsed="false" Name="Light Shading"/ UnhideWhenUsed="false" Name="Light List"/ UnhideWhenUsed="false" Name="Light Grid"/ UnhideWhenUsed="false" Name="Medium Shading 1"/ UnhideWhenUsed="false" Name="Medium Shading 2"/ UnhideWhenUsed="false" Name="Medium List 1"/ UnhideWhenUsed="false" Name="Medium List 2"/ UnhideWhenUsed="false" Name="Medium Grid 1"/ UnhideWhenUsed="false" Name="Medium Grid 2"/ UnhideWhenUsed="false" Name="Medium Grid 3"/ UnhideWhenUsed="false" Name="Dark List"/ UnhideWhenUsed="false" Name="Colorful Shading"/ UnhideWhenUsed="false" Name="Colorful List"/ UnhideWhenUsed="false" Name="Colorful Grid"/ UnhideWhenUsed="false" Name="Light Shading Accent 1"/ UnhideWhenUsed="false" Name="Light List Accent 1"/ UnhideWhenUsed="false" Name="Light Grid Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/ UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/ UnhideWhenUsed="false" QFormat="true" Name="Quote"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/ UnhideWhenUsed="false" Name="Dark List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/ UnhideWhenUsed="false" Name="Colorful List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/ UnhideWhenUsed="false" Name="Light Shading Accent 2"/ UnhideWhenUsed="false" Name="Light List Accent 2"/ UnhideWhenUsed="false" Name="Light Grid Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/ UnhideWhenUsed="false" Name="Dark List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/ UnhideWhenUsed="false" Name="Colorful List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/ UnhideWhenUsed="false" Name="Light Shading Accent 3"/ UnhideWhenUsed="false" Name="Light List Accent 3"/ UnhideWhenUsed="false" Name="Light Grid Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/ UnhideWhenUsed="false" Name="Dark List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/ UnhideWhenUsed="false" Name="Colorful List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/ UnhideWhenUsed="false" Name="Light Shading Accent 4"/ UnhideWhenUsed="false" Name="Light List Accent 4"/ UnhideWhenUsed="false" Name="Light Grid Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/ UnhideWhenUsed="false" Name="Dark List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/ UnhideWhenUsed="false" Name="Colorful List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/ UnhideWhenUsed="false" Name="Light Shading Accent 5"/ UnhideWhenUsed="false" Name="Light List Accent 5"/ UnhideWhenUsed="false" Name="Light Grid Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/ UnhideWhenUsed="false" Name="Dark List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/ UnhideWhenUsed="false" Name="Colorful List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/ UnhideWhenUsed="false" Name="Light Shading Accent 6"/ UnhideWhenUsed="false" Name="Light List Accent 6"/ UnhideWhenUsed="false" Name="Light Grid Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/ UnhideWhenUsed="false" Name="Dark List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/ UnhideWhenUsed="false" Name="Colorful List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Font Definitions */ @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-1610611985 1073750139 0 0 159 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin-top:0in; margin-right:0in; margin-bottom:10.0pt; margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} .MsoPapDefault {mso-style-type:export-only; margin-bottom:10.0pt; line-height:115%;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} -- /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} In the first installment of this series, we looked at how companies have been set adrift down a churning  rapids of fast moving data, and how their supply chains (which used to be only about purchasing and logistics) had grown into value chains encompassing everything from their supplier's vendors all the way to the end consumer. This time we will look at the way investments have been made in enterprise software in an effort to create and manage value, and how Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} systems are moving from a controlled-process approach design towards gathering and using dynamically using information. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

    Read the article

  • How to configure ldap on ubuntu 10.04 server

    - by user3215
    I am following the link to configure ldap on ubuntu 10.04 server but could not. when I try to use sudo ldapadd -x -D cn=admin,dc=don,dc=com -W -f frontend.ldif I'm getting the following error: Enter LDAP Password: <entered 'secret' as password> adding new entry "dc=don,dc=com" ldap_add: Naming violation (64) additional info: value of single-valued naming attribute 'dc' conflicts with value present in entry Again when I try to do the same, I'm getting the following error: root@avy-desktop:/home/avy# sudo ldapadd -x -D cn=admin,dc=don,dc=com -W -f frontend.ldif Enter LDAP Password: ldap_bind: Invalid credentials (49) Here is the backend.ldif file # Load dynamic backend modules dn: cn=module,cn=config objectClass: olcModuleList cn: module olcModulepath: /usr/lib/ldap olcModuleload: back_hdb # Database settings dn: olcDatabase=hdb,cn=config objectClass: olcDatabaseConfig objectClass: olcHdbConfig olcDatabase: {1}hdb olcSuffix: dc=don,dc=com olcDbDirectory: /var/lib/ldap olcRootDN: cn=admin,dc=don,dc=com olcRootPW: secret olcDbConfig: set_cachesize 0 2097152 0 olcDbConfig: set_lk_max_objects 1500 olcDbConfig: set_lk_max_locks 1500 olcDbConfig: set_lk_max_lockers 1500 olcDbIndex: objectClass eq olcLastMod: TRUE olcDbCheckpoint: 512 30 olcAccess: to attrs=userPassword by dn="cn=admin,dc=don,dc=com" write by anonymous auth by self write by * none olcAccess: to attrs=shadowLastChange by self write by * read olcAccess: to dn.base="" by * read olcAccess: to * by dn="cn=admin,dc=don,dc=com" write by * read frontend.ldif file: # Create top-level object in domain dn: dc=don,dc=com objectClass: top objectClass: dcObject objectclass: organization o: Example Organization dc: Example description: LDAP Example # Admin user. dn: cn=admin,dc=don,dc=com objectClass: simpleSecurityObject objectClass: organizationalRole cn: admin description: LDAP administrator userPassword: secret dn: ou=people,dc=don,dc=com objectClass: organizationalUnit ou: people dn: ou=groups,dc=don,dc=com objectClass: organizationalUnit ou: groups dn: uid=john,ou=people,dc=don,dc=com objectClass: inetOrgPerson objectClass: posixAccount objectClass: shadowAccount uid: john sn: Doe givenName: John cn: John Doe displayName: John Doe uidNumber: 1000 gidNumber: 10000 userPassword: password gecos: John Doe loginShell: /bin/bash homeDirectory: /home/john shadowExpire: -1 shadowFlag: 0 shadowWarning: 7 shadowMin: 8 shadowMax: 999999 shadowLastChange: 10877 mail: [email protected] postalCode: 31000 l: Toulouse o: Example mobile: +33 (0)6 xx xx xx xx homePhone: +33 (0)5 xx xx xx xx title: System Administrator postalAddress: initials: JD dn: cn=example,ou=groups,dc=don,dc=com objectClass: posixGroup cn: example gidNumber: 10000 Anybody could help me?

    Read the article

  • Oracle Solaris 11 ZFS Lab for Openworld 2012

    - by user12626122
    Preface This is the content from the Oracle Openworld 2012 ZFS lab. It was well attended - the feedback was that it was a little short - thats probably because in writing it I bacame very time-concious after the ASM/ACFS on Solaris extravaganza I ran last year which was almost too long for mortal man to finish in the 1 hour session. Enjoy. Table of Contents Exercise Z.1: ZFS Pools Exercise Z.2: ZFS File Systems Exercise Z.3: ZFS Compression Exercise Z.4: ZFS Deduplication Exercise Z.5: ZFS Encryption Exercise Z.6: Solaris 11 Shadow Migration Introduction This set of exercises is designed to briefly demonstrate new features in Solaris 11 ZFS file system: Deduplication, Encryption and Shadow Migration. Also included is the creation of zpools and zfs file systems - the basic building blocks of the technology, and also Compression which is the compliment of Deduplication. The exercises are just introductions - you are referred to the ZFS Adminstration Manual for further information. From Solaris 11 onward the online manual pages consist of zpool(1M) and zfs(1M) with further feature-specific information in zfs_allow(1M), zfs_encrypt(1M) and zfs_share(1M). The lab is easily carried out in a VirtualBox running Solaris 11 with 6 virtual 3 Gb disks to play with. Exercise Z.1: ZFS Pools Task: You have several disks to use for your new file system. Create a new zpool and a file system within it. Lab: You will check the status of existing zpools, create your own pool and expand it. Your Solaris 11 installation already has a root ZFS pool. It contains the root file system. Check this: root@solaris:~# zpool list NAME SIZE ALLOC FREE CAP DEDUP HEALTH ALTROOT rpool 15.9G 6.62G 9.25G 41% 1.00x ONLINE - root@solaris:~# zpool status pool: rpool state: ONLINE scan: none requested config: NAME STATE READ WRITE CKSUM rpool ONLINE 0 0 0 c3t0d0s0 ONLINE 0 0 0 errors: No known data errors Note the disk device the root pool is on - c3t0d0s0 Now you will create your own ZFS pool. First you will check what disks are available: root@solaris:~# echo | format Searching for disks...done AVAILABLE DISK SELECTIONS: 0. c3t0d0 <ATA-VBOX HARDDISK-1.0 cyl 2085 alt 2 hd 255 sec 63> /pci@0,0/pci8086,2829@d/disk@0,0 1. c3t2d0 <ATA-VBOX HARDDISK-1.0 cyl 1534 alt 2 hd 128 sec 32> /pci@0,0/pci8086,2829@d/disk@2,0 2. c3t3d0 <ATA-VBOX HARDDISK-1.0 cyl 1534 alt 2 hd 128 sec 32> /pci@0,0/pci8086,2829@d/disk@3,0 3. c3t4d0 <ATA-VBOX HARDDISK-1.0 cyl 1534 alt 2 hd 128 sec 32> /pci@0,0/pci8086,2829@d/disk@4,0 4. c3t5d0 <ATA-VBOX HARDDISK-1.0 cyl 1534 alt 2 hd 128 sec 32> /pci@0,0/pci8086,2829@d/disk@5,0 5. c3t6d0 <ATA-VBOX HARDDISK-1.0 cyl 1534 alt 2 hd 128 sec 32> /pci@0,0/pci8086,2829@d/disk@6,0 6. c3t7d0 <ATA-VBOX HARDDISK-1.0 cyl 1534 alt 2 hd 128 sec 32> /pci@0,0/pci8086,2829@d/disk@7,0 Specify disk (enter its number): Specify disk (enter its number): The root disk is numbered 0. The others are free for use. Try creating a simple pool and observe the error message: root@solaris:~# zpool create mypool c3t2d0 c3t3d0 'mypool' successfully created, but with no redundancy; failure of one device will cause loss of the pool So destroy that pool and create a mirrored pool instead: root@solaris:~# zpool destroy mypool root@solaris:~# zpool create mypool mirror c3t2d0 c3t3d0 root@solaris:~# zpool status mypool pool: mypool state: ONLINE scan: none requested config: NAME STATE READ WRITE CKSUM mypool ONLINE 0 0 0 mirror-0 ONLINE 0 0 0 c3t2d0 ONLINE 0 0 0 c3t3d0 ONLINE 0 0 0 errors: No known data errors Back to topExercise Z.2: ZFS File Systems Task: You have to create file systems for later exercises. You can see that when a pool is created, a file system of the same name is created: root@solaris:~# zfs list NAME USED AVAIL REFER MOUNTPOINT mypool 86.5K 2.94G 31K /mypool Create your filesystems and mountpoints as follows: root@solaris:~# zfs create -o mountpoint=/data1 mypool/mydata1 The -o option sets the mount point and automatically creates the necessary directory. root@solaris:~# zfs list mypool/mydata1 NAME USED AVAIL REFER MOUNTPOINT mypool/mydata1 31K 2.94G 31K /data1 Back to top Exercise Z.3: ZFS Compression Task:Try out different forms of compression available in ZFS Lab:Create 2nd filesystem with compression, fill both file systems with the same data, observe results You can see from the zfs(1) manual page that there are several types of compression available to you, set with the property=value syntax: compression=on | off | lzjb | gzip | gzip-N | zle Controls the compression algorithm used for this dataset. The lzjb compression algorithm is optimized for performance while providing decent data compression. Setting compression to on uses the lzjb compression algorithm. The gzip compression algorithm uses the same compression as the gzip(1) command. You can specify the gzip level by using the value gzip-N where N is an integer from 1 (fastest) to 9 (best compression ratio). Currently, gzip is equivalent to gzip-6 (which is also the default for gzip(1)). Create a second filesystem with compression turned on. Note how you set and get your values separately: root@solaris:~# zfs create -o mountpoint=/data2 mypool/mydata2 root@solaris:~# zfs set compression=gzip-9 mypool/mydata2 root@solaris:~# zfs get compression mypool/mydata1 NAME PROPERTY VALUE SOURCE mypool/mydata1 compression off default root@solaris:~# zfs get compression mypool/mydata2 NAME PROPERTY VALUE SOURCE mypool/mydata2 compression gzip-9 local Now you can copy the contents of /usr/lib into both your normal and compressing filesystem and observe the results. Don't forget the dot or period (".") in the find(1) command below: root@solaris:~# cd /usr/lib root@solaris:/usr/lib# find . -print | cpio -pdv /data1 root@solaris:/usr/lib# find . -print | cpio -pdv /data2 The copy into the compressing file system takes longer - as it has to perform the compression but the results show the effect: root@solaris:/usr/lib# zfs list NAME USED AVAIL REFER MOUNTPOINT mypool 1.35G 1.59G 31K /mypool mypool/mydata1 1.01G 1.59G 1.01G /data1 mypool/mydata2 341M 1.59G 341M /data2 Note that the available space in the pool is shared amongst the file systems. This behavior can be modified using quotas and reservations which are not covered in this lab but are covered extensively in the ZFS Administrators Guide. Back to top Exercise Z.4: ZFS Deduplication The deduplication property is used to remove redundant data from a ZFS file system. With the property enabled duplicate data blocks are removed synchronously. The result is that only unique data is stored and common componenents are shared. Task:See how to implement deduplication and its effects Lab: You will create a ZFS file system with deduplication turned on and see if it reduces the amount of physical storage needed when we again fill it with a copy of /usr/lib. root@solaris:/usr/lib# zfs destroy mypool/mydata2 root@solaris:/usr/lib# zfs set dedup=on mypool/mydata1 root@solaris:/usr/lib# rm -rf /data1/* root@solaris:/usr/lib# mkdir /data1/2nd-copy root@solaris:/usr/lib# zfs list NAME USED AVAIL REFER MOUNTPOINT mypool 1.02M 2.94G 31K /mypool mypool/mydata1 43K 2.94G 43K /data1 root@solaris:/usr/lib# find . -print | cpio -pd /data1 2142768 blocks root@solaris:/usr/lib# zfs list NAME USED AVAIL REFER MOUNTPOINT mypool 1.02G 1.99G 31K /mypool mypool/mydata1 1.01G 1.99G 1.01G /data1 root@solaris:/usr/lib# find . -print | cpio -pd /data1/2nd-copy 2142768 blocks root@solaris:/usr/lib#zfs list NAME USED AVAIL REFER MOUNTPOINT mypool 1.99G 1.96G 31K /mypool mypool/mydata1 1.98G 1.96G 1.98G /data1 You could go on creating copies for quite a while...but you get the idea. Note that deduplication and compression can be combined: the compression acts on metadata. Deduplication works across file systems in a pool and there is a zpool-wide property dedupratio: root@solaris:/usr/lib# zpool get dedupratio mypool NAME PROPERTY VALUE SOURCE mypool dedupratio 4.30x - Deduplication can also be checked using "zpool list": root@solaris:/usr/lib# zpool list NAME SIZE ALLOC FREE CAP DEDUP HEALTH ALTROOT mypool 2.98G 1001M 2.01G 32% 4.30x ONLINE - rpool 15.9G 6.66G 9.21G 41% 1.00x ONLINE - Before moving on to the next topic, destroy that dataset and free up some space: root@solaris:~# zfs destroy mypool/mydata1 Back to top Exercise Z.5: ZFS Encryption Task: Encrypt sensitive data. Lab: Explore basic ZFS encryption. This lab only covers the basics of ZFS Encryption. In particular it does not cover various aspects of key management. Please see the ZFS Adminastrion Manual and the zfs_encrypt(1M) manual page for more detail on this functionality. Back to top root@solaris:~# zfs create -o encryption=on mypool/data2 Enter passphrase for 'mypool/data2': ******** Enter again: ******** root@solaris:~# Creation of a descendent dataset shows that encryption is inherited from the parent: root@solaris:~# zfs create mypool/data2/data3 root@solaris:~# zfs get -r encryption,keysource,keystatus,checksum mypool/data2 NAME PROPERTY VALUE SOURCE mypool/data2 encryption on local mypool/data2 keysource passphrase,prompt local mypool/data2 keystatus available - mypool/data2 checksum sha256-mac local mypool/data2/data3 encryption on inherited from mypool/data2 mypool/data2/data3 keysource passphrase,prompt inherited from mypool/data2 mypool/data2/data3 keystatus available - mypool/data2/data3 checksum sha256-mac inherited from mypool/data2 You will find the online manual page zfs_encrypt(1M) contains examples. In particular, if time permits during this lab session you may wish to explore the changing of a key using "zfs key -c mypool/data2". Exercise Z.6: Shadow Migration Shadow Migration allows you to migrate data from an old file system to a new file system while simultaneously allowing access and modification to the new file system during the process. You can use Shadow Migration to migrate a local or remote UFS or ZFS file system to a local file system. Task: You wish to migrate data from one file system (UFS, ZFS, VxFS) to ZFS while mainaining access to it. Lab: Create the infrastructure for shadow migration and transfer one file system into another. First create the file system you want to migrate root@solaris:~# zpool create oldstuff c3t4d0 root@solaris:~# zfs create oldstuff/forgotten Then populate it with some files: root@solaris:~# cd /var/adm root@solaris:/var/adm# find . -print | cpio -pdv /oldstuff/forgotten You need the shadow-migration package installed: root@solaris:~# pkg install shadow-migration Packages to install: 1 Create boot environment: No Create backup boot environment: No Services to change: 1 DOWNLOAD PKGS FILES XFER (MB) Completed 1/1 14/14 0.2/0.2 PHASE ACTIONS Install Phase 39/39 PHASE ITEMS Package State Update Phase 1/1 Image State Update Phase 2/2 You then enable the shadowd service: root@solaris:~# svcadm enable shadowd root@solaris:~# svcs shadowd STATE STIME FMRI online 7:16:09 svc:/system/filesystem/shadowd:default Set the filesystem to be migrated to read-only root@solaris:~# zfs set readonly=on oldstuff/forgotten Create a new zfs file system with the shadow property set to the file system to be migrated: root@solaris:~# zfs create -o shadow=file:///oldstuff/forgotten mypool/remembered Use the shadowstat(1M) command to see the progress of the migration: root@solaris:~# shadowstat EST BYTES BYTES ELAPSED DATASET XFRD LEFT ERRORS TIME mypool/remembered 92.5M - - 00:00:59 mypool/remembered 99.1M 302M - 00:01:09 mypool/remembered 109M 260M - 00:01:19 mypool/remembered 133M 304M - 00:01:29 mypool/remembered 149M 339M - 00:01:39 mypool/remembered 156M 86.4M - 00:01:49 mypool/remembered 156M 8E 29 (completed) Note that if you had created /mypool/remembered as encrypted, this would be the preferred method of encrypting existing data. Similarly for compressing or deduplicating existing data. The procedure for migrating a file system over NFS is similar - see the ZFS Administration manual. That concludes this lab session.

    Read the article

  • How can you add two lines of text on a single line in Word 2010?

    - by deodorant
    Odd title, wasn't sure how to word it. Basically, I have two separate fonts I want to be on the same line, for resume purposes. My name is in a large font at the top, and I want my email and website address right-aligned directly beside it, one on top of the other. However, I want the email and website to combine to the same height as my name. Is this even possible with Word? Surely it is. Here is an awesome graphic of what I'm hoping for. Thanks! edit Seems new users can't post images. Link is here: http://i.stack.imgur.com/0gc3s.png

    Read the article

  • What are some ramifications of open source software turning into closed source software? [on hold]

    - by Verrier
    If a company takes a permissively licensed open source application and then develops a closed source application from that by reworking extensive parts of the application, adding new features and applying bug fixes... Ignoring any license requirements... How does the transition happen and what can be done to prevent it beyond choosing a difference license? What are the (ethical or social) responsibilities for the company? (For example: Giving back to the open source project would be the ethical thing to do) If the open source version and closed source version are both available, how does the competition affect either product? Are there any examples of companies or products that have done this (either successfully or unsuccessfully) in the past? What was the community attitude toward those projects?

    Read the article

  • Samsung printer (ML-1640) margin problem

    - by Rytis
    I just got a new laser printer, Samsung ML-1640, and it has once again confirmed my experience that Samsung printers suck badly. The printer prints fine, except that the top margin is set at random, usually very small, cutting text on the top of page off. I tried updating firmware, getting new drivers, but nothing helped. I tried changing paper types, and it seemed that with the paper set as "plain" it was OK, but I just tried printing again after letting the printer rest for the night, and wasted 6 pages until I managed to print 2 boarding passes... Is there anything else I could try to resolve the issue?

    Read the article

  • Value of Certification Proven Again

    - by Paul Sorensen
    Hi Everyone,A recent article in Certification Magazine spells out the value of certification IT professionals and article provides some detailed insight on the state of the economy and what it means to IT professionals. A few of the key findings (among many) by Certification Magazine:Even in this tough economy, IT worker salaries grew at about 9%.Many respondents reported that they received raises after earning a new certification.Many people reported that they had earned one or two new credentials within the last year.Salaries for more entry-level certifications was stagnant over the last year or so.I encourage you to take a look at the article. It is very encouraging to see that companies and individuals still recognize and value the hard work that goes in to getting certified.Thank you,

    Read the article

  • CMS DITA North America Conference / Agile Doc

    - by ultan o'broin
    I attended and presented, along with a colleague, at the Content Management Strategies DITA North America Conference 2010 in Santa Clara this week. It was touch and go whether I would make it across the Atlantic, but as usual the Irish always got through! Our presentation was about DITA and Writing Patterns, and there was three other presentations from Oracle folks too, all very well delivered and received. The interaction with other companies was superb, and the sparks of innovation that flew as a result left me with three use case ideas for UX investigation and implementation. My colleague had a similar experience. Well worth attending! One of the last sessions was about Authoring in an Agile environment, presented by Julio Vasquez. This was an excellent, common sense, and forthright no-nonsense delivery that made complete sense to me. I'd encourage you, if you are interested in the subject, to check out Julio's white paper on the subject too, available from the SDI website.

    Read the article

  • SyncToBlog #11 Stuff and more stuff

    - by Eric Nelson
    Just getting more stuff “down on paper” which grabbed my attention over the last couple of weeks. http://www.koodibook.com/ is live. This is a a rich desktop application built in WPF by some ex-colleagues and current friends :-) Check it out if “photo books” is your thing or you like sweet WPF UX. Study rates Microsoft .NET Framework rated top, Ruby on Rails 2nd bottom. I know a bit about both of these frameworks. Both are sweet for different reasons. .NET top. Ok – I liked that. But Ruby on Rails 2nd bottom just blows away the credibility of the survey results for me. Stylecop is going Open Source. Sweet. ”…will be taking code submissions from the open source community” VMforce for running Java in the cloud. Hmmmmm… Windows Azure Guidance Code and Docs available on patterns and practices. Download both zip files. – One is just the code and the other is 7 chapters of the guide to migration. UK Architect Insight Conference post event presentations are here including a full day track of cloud stuff. http://uxkit.cloudapp.net/ This appears to be a well-kept secret but the Silverlight Demo Kit is on-line in Windows Azure. You already knew! Ok – just me then :-) 3 day Silverlight Masterclass training in the UK from people I trust and like :-) http://silverlightmasterclass.net/ (£995) SQL Server Driver for PHP 2.0 CTP adds PHP's PDO style data access for SQL Server/SQL Azure A Domain Oriented N-Layered .NET 4.0 App Sample from Microsoft Spain. Not looked at it yet – but had it recommended to me (tx Torkil Pedersen) You might also want to check out delicious stream – a blur of azure, ruby and gaming right now http://delicious.com/ericnel :-)

    Read the article

  • Re-open Word document to previous cursor location with identical page vertical position

    - by Malcolm
    I would like to return to my previous point of edit with the page vertically positioned identical to its original vertical position. The Shift+F5 technique returns me to the previous point of edit, but the page I return to is vertically positioned on the screen in a somewhat random manner. In other words, if my cursor is 300 vertical pixels from the top of the document viewport, I would like to re-open my page so that the location of the cursor is still 300 vertical pixels from the top of my viewport. The following can be used to determine the vertical position (on the screen) of my text cursor: ActiveWindow.GetPoint pLeft, pTop, pWidth, pHeight, Selection.Range So the challenge becomes how to scroll my document in such a manner as to return my text cursor to its original vertical position (pHeight)? There is no corresponding ActiveWindow.SetPoint and ActiveWindow.ScrollIntoView scrolls a selection range into view, but offers no control over the vertical position of the selection range on the screen.

    Read the article

  • Collision Detection Code Structure with Sloped Tiles

    - by ProgrammerGuy123
    Im making a 2D tile based game with slopes, and I need help on the collision detection. This question is not about determining the vertical position of the player given the horizontal position when on a slope, but rather the structure of the code. Here is my pseudocode for the collision detection: void Player::handleTileCollisions() { int left = //find tile that's left of player int right = //find tile that's right of player int top = //find tile that's above player int bottom = //find tile that's below player for(int x = left; x <= right; x++) { for(int y = top; y <= bottom; y++) { switch(getTileType(x, y)) { case 1: //solid tile { //resolve collisions break; } case 2: //sloped tile { //resolve collisions break; } default: //air tile or whatever else break; } } } } When the player is on a sloped tile, he is actually inside the tile itself horizontally, that way the player doesn't look like he is floating. This creates a problem because when there is a sloped tile next to a solid square tile, the player can't move passed it because this algorithm resolves any collisions with the solid tile. Here is a gif showing this problem: So what is a good way to structure my code so that when the player is inside a sloped tile, solid tiles get ignored?

    Read the article

  • What principles does your software engineering or development organization follow?

    - by user11347
    What principles does your software engineering or development organization follow? I am very interested in seeing a list of principles from someone who works at a company where these principles are discussed, published, followed, etc. The closest I have seen to a principles-based engineering organization are companies which are agile and follow the agile principles. Here is a list of Marick's values/challenges: http://www.agilejourneyman.com/2010/02/4-challenges-and-5-guiding-values-of.html I am looking for pointers to more stuff like this. Ideally, I'd like to hear from people who have actually implemented a principles-based approach in their organization.

    Read the article

  • Total Cloud Control keeps getting better ! Oracle Launch Webcast : Total Cloud Control for Systems

    - by Anand Akela
    Total Cloud Control Keeps Getting Better Join Oracle Vice President of Systems Management Steve Wilson and a panel of Oracle executives to find out how your enterprise cloud can achieve 10x improved performance and 12x operational agility. Only Oracle Enterprise Manager Ops Center 12c allows you to: Accelerate mission-critical cloud deployment Unleash the power of Solaris 11, the first cloud OS Simplify Oracle engineered systems management You’ll also get a chance to have your questions answered by Oracle product experts and dive deeper into the technology by viewing our demos that trace the steps companies like yours take as they transition to a private cloud environment. Featured Speaker With a special announcement by: Steve Wilson Vice President, Systems Management, Oracle John Fowler Executive Vice President, Systems, Oracle Agenda 9:00 a.m. PT Keynote: Total Cloud Control for Systems 9:45 a.m. PT Panel Discussion with Oracle Hardware, Software, and Support Executives 10:15 a.m. PT Demo Series: A Step-by-Step Journey to Enterprise Clouds Stay connected with  Oracle Enterprise Manager   :  Twitter | Facebook | YouTube | Linkedin | Newsletter

    Read the article

  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

    Read the article

  • My server freezes within a few hours of logging out. Staying logged in keeps the server running

    - by HappyEngineer
    I have an Ubuntu Godaddy server I use to host mail and webapps. It started having problems a couple months ago. It would lock up and stop responding to anything. I couldn't ssh into it, so I'd have godaddy power cycle the server. I have never seen anything that looked suspicious in the var logs (although I'm no expert at reading them). An fsck turned up no problems. Godaddy replaced the ram, but found no hardware problems. I started logging the output from "top" to a log file and found that even that stops running when the server freezes. Now, here is the crazy part: It got so bad that it would actually go down every few hours, but then it stopped going down. I eventually realized I had left an ssh terminal logged into the machine running top. This seemed unlikely to be a reason, but after the server was up with no problems for a full week (remember, it had been going down after just a few hours), I disconnected from the ssh session. Lo and behold, within a few hours the server froze again! I had them power cycle again and then left another ssh session open with top. It has been going without problems for 8 days now. I told others about this and they hardly believe me. I simply can't imagine what is going on. I don't know what else to try other than to just get a new server and reinstall everything. Does anyone have any ideas about what I can look for to determine what the cause is? Is it possible there's some sort of exploit on the server which only runs if everyone is logged out of the system? EDIT: The power management gone haywire sounds plausible, so I've modified the /boot/grub/menu.lst to boot with acpi=off and apm=off. It appears to have prevented kacpid and kacpid_notify from being in the process list, so I assume I did that right. I've disconnected all my sessions from the server. I'll check later tonight to see if it's still up. If it goes down then I'll try the pinging process idea. EDIT: It went down again. It lasted about a day. I've had them reboot, so now I'll try running "nohup ping -i 5 google.com &" and then disconnect. If it goes down again I'll come back. Hopefully someone will have some more ideas.

    Read the article

  • Oracle’s new release of Primavera P6 Enterprise Portfolio Management

    It is estimated that projects totaling more than $6 trillion in value have been managed with Primavera products. Companies turn to Oracle's Primavera project portfolio management solutions to help them make better portfolio management decisions, evaluate the risks and rewards associated with projects, and determine whether there are sufficient resources with the right skills to accomplish the work. Tune into this conversation with Yasser Mahmud, Director of Product Strategy, for the Oracle Primavera Global Business Unit, to learn how P6 revolutionized project management, the new features in the release of Oracle Primavera P6 version 7 and how this newest release helps project-intensive businesses manage their entire project portfolio lifecycle, including projects of all sizes.

    Read the article

  • Do you develop with security in mind?

    - by MattyD
    I was listening to a podcast on Security Now and they mentioned about how a lot of the of the security problems found in Flash were because when flash was first developed it wasdn't built with security in mind because it didn't need to thus flash has major security flaws in its design etc. I know best practices state that you should build secure first etc. Some people or companies don't always follow 'best practice'... My question is do you develop to be secure or do you build with all the desired functionality etc then alter the code to be secure (Whatever the project maybe) (I realise that this question could be a possible duplicate of Do you actively think about security when coding? but it is different in the fact of actually process of building the software/application and design of said software/application)

    Read the article

< Previous Page | 154 155 156 157 158 159 160 161 162 163 164 165  | Next Page >