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• Windows 7, Printer is unavailable until PC reboot

  - by Cjs

  We are having a problem that I haven't seen before and can find no answers to online. A desktop running Windows 7 is unable to print using network printers. When the user tries, no matter what printer it is, he get's the following message when using Microsoft Office applications: "Current printer is unavailable. Select another printer." When the end user uses Outlook we get the message: "Printing is not available. There are no printers installed. You can select and configure a printer in Windows Control Panel." Now here is the confusing part, if we reboot the pc it works fine for a little while and then goes back to the same old same old. The printers are working fine for every other user as well so I believe it is the user's machine. If anyone has any ideas please let me know. Edit: I'd like to add in that some people were having luck disabling snmp for the printers. Restarting the print spooler doesn't seem to do anything.

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• What are some of the best answer file settings for a WDS Deployment?

  - by drpcken

  I've had my head buried in answer files for days now and have gotten quite comfortable setting them up, test, etc... I use a handful of Components to help my migrations, for my unattend.xml I like: Windows-International-Core-WinPE -- this is good for setting Locales the preboot environment (en-us for us english US speakers). Keeps me from having to set these on the initial image boot. Windows-Setup_neutral -- I like the WindowsDeploymentServices -> ImageSelection, especially if I'm only pushing a single image. This keeps me from having to select it each time. My OOBE_Unattend.xml is really useful and I barely have to touch anything during this part of the installation: Windows-Shell-Setup_neutral -- This lets me put a ProductKey in for my MAK volume license (very useful and time saving). I can also set the TimeZone for the installation. Windows UnattendedJoin_neutral -- I couldn't live without this component. It joins the machine on my domain before logging in as a domain administrator. I would hate to not have this ability. Windows-International-Core -- Again this component really speeds up the OOBE process. I configure my locals and time zone so I don't have to do it by hand when the machine enteres OOBE. Windows-Shell-Setup -- Allows you to configure an autologon when the new machine is finished. I like to logon as a domain admin automatically for customizing and troubleshooting the new machine immediately after it is imaged. Also the OOBE component under here lets me skip the EULA, Hide Wireless Setup, and set my default NetworkLocation. All of this makes the entire OOBE totally automated. What are some other good components I am missing as far as helping me get these images pushed and configured as quickly as possible?

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• White Screen, No Errors.

  - by GruffTech

  So.. Interesting problem for you guys, As I'm completely lost as to what to do, or where to take the next step. Server & Application Environment. CentOS release 5.3 (Final) Apache 2.2.3-22 EnableSendfile off EnableMMAP off ErrorLog logs/error_log LogLevel debug PHP-5.2.6-2 error_reporting = E_ALL display_errors = on log_errors = on max_execution_time=300 max_input_time=60 memory_limit=512mb Kohana 2.3 PHP Environment. HAProxy 1.3.15.6-2 MemCacheD 1.2.6-1 Our application is split between 3 web servers, mounting a NFS Storage server, and sticky load balancing between the 3 web servers. The application seemingly runs great, but every so often, instead of loading, the application just shows a pure white page. Not a 404 Error, or a 500 Server Error, a clean white page. And it returns instantly, so its not a execution time error. Nothing in the Error log, or Server-Error Log, Proxy log shows standard proxied connection, Just the standard 200-Status in Access log, with 256 bytes transferred. To me, this leads to tell me that the application itself is having a problem. A rare, unexplainable, seemingly random, problem that causes what we've now called the "White Screen of Death." Our developers all say that since there is nothing going to our error logs, that it must be a server problem. But I say the same thing, There's nothing going to ANY of our logs (relevent to this anyway), and we're not having httpd children crash from what i can tell. Any ideas on how i can increase my logs, or somehow prove that its not a bug in PHP, Apache, CentOS, ect? Or if it is somehow a bug, identify it?

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• Host Primary Domain from a subfolder

  - by TandemAdam

  I am having a problem making a sub directory act as the public_html for my main domain, and getting a solution that works with that domains sub directories too. My hosting allows me to host multiple sites, which are all working great. I have set up a subfolder under my ~/public_html/ directory called /domains/, where I create a folder for each separate website. e.g. public_html domains websiteone websitetwo websitethree ... This keeps my sites nice and tidy. The only issue was getting my "main domain" to fit into this system. It seems my main domain, is somehow tied to my account (or to Apache, or something), so I can't change the "document root" of this domain. I can define the document roots for any other domains ("Addon Domains") that I add in cPanel no problem. But the main domain is different. I was told to edit the .htaccess file, to redirect the main domain to a subdirectory. This seemed to work great, and my site works fine on it's home/index page. The problem I'm having is that if I try to navigate my browser to say the images folder (just for example) of my main site, like this: www.yourmaindomain.com/images/ then it seems to ignore the redirect and shows the entire server directory in the url, like this: www.yourmaindomain.com/domains/yourmaindomain/images/ It still actually shows the correct "Index of /images" page, and show the list of all my images. Here is an example of my .htaccess file that I am using: RewriteEngine on RewriteCond %{HTTP_HOST} ^(www.)?yourmaindomain.com$ RewriteCond %{REQUEST_URI} !^/domains/yourmaindomain/ RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule ^(.*)$ /domains/yourmaindomain/$1 RewriteCond %{HTTP_HOST} ^(www.)?yourmaindomain.com$ RewriteRule ^(/)?$ domains/yourmaindomain/index.html [L] Does this htaccess file look correct? I just need to make it so my main domain behaves like an addon domain, and it's subdirectories adhere to the redirect rules.

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• Monitoring AWS Systems Behind ElasticBeanStalk

  - by A. Avadis

  So I'm getting a company set up in the Amazon Cloud -- creating IAAS protocol/solutions/standardized implementation, etc while also being the SysAdmin for individual systems, app environments, and day-to-day uptime. One of the biggest issues I'm having is tracking various system/application logs, as well as logging/monitoring/archiving system metrics like memory usage, cpu usage, etc etc In a centralized fashion. E.g. -- Nagios + Urchin. The BIGGEST impediment to my endeavors is the following: The company application is deployed in the form of a Java *.WAR file, uploaded to an Elastic BeanStalk application environment, load balancing and auto-scaling between 3(min) and 10(max) servers, and the EC2's that run the application are fired up and disposed of ad-hoc. That is to say, I can't monitor the individual EC2's for very long because so many are being terminated then auto-provisioned/auto-scaled on the fly -- so I'd constantly be having to "monitor what I'm monitoring", and continuously remove/add EC2 machine addresses to my monitoring lists. IS there some sort of way to use monitoring tools like Zabbix or Nagios to monitor the ElasticBeanStalk, and have it automatically add on new EC2's, and remove terminated/failed EC2's from its monitoring list automatically? Furthermore, is there anything I can do with GrayLog to achieve similar results with the aggregation/centralization of my application logs from multiple EC2 instances into ONE consolidated set of logs/events? If not GrayLog, is there ANYTHING LIKE GrayLog that can automatically detect what EC2 members are being added/removed from the environment, and collect the logs from them automatically? Any and all advice or direction is appreciated. Thanks much, and cheers!!

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• How to create Windows Vista/Windows 7 Startup disk or Rescue disk or system restore points on a CD?

  - by goldenmean

  Hello, I have two laptops, one having Windows-Vista home premium and other one having Windows-7 professional. Both versions of OS are OEM installs(pre-installed when I bought the laptop) and I do not have the Windows Installation disks for them. usually the installation disks provide a repair option in case one needs to repair/rescue a improper windows installation. But since I dont have the installation disks, I want to create rescue disks/startup disks for these. My questions are : 1] How to create a system rescue disk/startup disk on a CD from these two versions of Windows? 2] Doesn't the system restore points which Vista/Windows-7 create, cannot be created on a CD disk instead of hard-disk? 3] If I have a manual backup of my windows registry, in which I have exported all the registry to a file and I have that file on a CD, how to restore that registry back to the windows installation which might not be booting up properly due to bad registry problem. EDIT: 4]Is there any way to use these system restore points directly during bootup of the laptop, if windows does cannot boot properly due to problem. First laptop is HP Pavillion dv6646 and second one is Sony VAIO VCPEE series. thank you. -AD

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• Changing open-files-limit in mysql 5.5

  - by davidv

  I'm having an issue with mysql 5.5 running on Ubuntu 12.04 with the open-files-limit parameter. I recently noticed some problems due to the 1024 limit, and actually the main system limit was set to 1024, so I modified /etc/security/limits.conf with the following: * soft nofile 32000 * hard nofile 32000 root soft nofile 32000 root hard nofile 32000 After that I check the ulimit value for root and even for mysql user, both returned the new value: 32000, so I assume the change has already been done. I also changed the value at the my.cnf file, setting open-files-limit to 24000, like this: open-files-limit = 24000 Now comes the odd part, when I restart the mysql service and check the open_files_limit variable, it returns that it's still set to 1024, so I'm having the same problems that before (obviously), I tried to use open-files-limit instead open_files_limit in the my.cnf config file, same result, BUT if I override the service command to start the service and start only using mysqld (no additional parameters), the service starts and when I check the parameter it returns 32000... I don't know where it's taking that value from, as it's not set at my.cnf and it's not being given through command line, at least, not for myself. Any ideas about why it's not working the change and how to solve it the normal way (launching it through service...)?

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• is ksplice production ready?

  - by faultyserver

  I would be interested to hear the serverfault community's experiences with Ksplice in production. Quick blurb from wikipedia: Ksplice is a free and open source extension of the Linux kernel which allows system administrators to apply security patches to a running kernel without having to reboot the operating system. and Ksplice can, without restarting the kernel, apply any source code patch that only needs to modify the kernel code. Unlike other hot update systems, Ksplice takes as input only a unified diff and the original kernel source code, and it updates the running kernel correctly, with no further human assistance required. Additionally, taking advantage of Ksplice does not require any preparation before the system is originally booted (the running kernel does not need to have been specially compiled, for example). In order to generate an update, Ksplice must determine what code within the kernel has been changed by the source code patch. So a few questions: How has the stability been? any odd issues that you have encountered with its 'rebootless live patching' of the kernel? Kernel panics or horror stories? I have been running it on a few test systems and so far its been working as advertised, but I am interested in what other sysadmins experiences have been with Ksplice before going 'all in' and deploying this on our production servers. So, anybody using Kspice in production? update: hmm, not seeing any real activity on this question after a couple of hours (besides some kind upvotes and favs). Maybe to spark some activity I'll also ask a few more questions and see if we can get this discussion going... "If you are aware of Ksplice, is there a reason you are not using it?" "Do you feel its still too bleeding edge, unproven or untested?" "Does Ksplice not fit well within your current patch-management system?" "Do you hate having systems that have long (and secure) uptimes?" ;-)

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• Games, Windows 8.1 and 144Hz display

  - by Marioysikax

  So I have been having problems with few games after switching from 7 to 8.1, which seems to be related to my 144Hz monitor. Few examples: Shank, Shank 2, Blood of the Werewolf, Astebreed, the Sims 2 and Rayman Legends patch 1.2Had few other as well but it's been long and I have 600+ steam library. From those games at least the Sims 2 and Shank worked without any problems with same setup and Windows 7. So basically these games simply refuse to launch with basic setup. However if I plug 60Hz TV with HDMI instead everything magically starts to work. As for Astebreed and the Sims 2 using windowed mode seems to also work. As for Rayman Demo and version 1.0 works for some reason and 1.2 breaks settings menu. I have already tried contacting supports. EA support stated game simply shouldn't work with 8.1 at all (which is lie as it works with that TV and friend with 8 plays just fine), ubisoft support took few weeks and support said he will forward info for further processing, blood of the werewolf support had no idea what's going on and told me to just use my TV instead.Changing monitors refresh rate to 120Hz or forcing it to 60Hz doesn't do anything. I have DVI right now but I will try with DisplayPort when I get the cable. At PCGW Garrett said it may have something to do how listing resolutions work with 8 compared to earlier Windows versions but my googling skills don't bring anything up and compatibility mode for earlier windows version doesn't work either (not that I expected that to work). My system specs are on my steam profile. How do I get those work with my 144Hz monitor as well as possible future games having same problem? Downgrading to 7 would work but is far from practical and I don't own legit lisence for that one.

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• Windows 7 hangs after going into sleep a second time

  - by Brian Stephenson

  I've searched everywhere around Google and can't figure out why this is happening so I decide to ask here to see if anyone has a problem like this. Like it says in the title, whenever I sleep ONCE I'm able to wake the system, but going back to sleep again AFTER waking up for the first time results in it hanging on no input and no output, with the fan spinning as fast as possible and alot of heat being spewed out by the fan as well. I've tried various things like setting all USB Hub Root's to not get switched off for power saving, disabling USB selective suspend, disabling PCI-e link state power management, and even unplugging ALL USB devices and it wont wake up after the second attempt. And I've even waited up to a full hour of the CPU fan spinning loudly and it's still stuck trying to wake up. The only USB devices I use are a Microsoft USB Comfort Curve Keyboard 2000 (IntelliType Pro) and a generic HID compliant mouse from Creative model number OMC90S "CREATIVE MOUSE OPTICAL LITE". My other devices like external drives and controllers are unplugged when I'm not using them as having too many USB devices plugged in at a time causes a deadlock on almost all of the ports I have. Here's my system specifications (Most of these are from CPU-Z): Brand: Gateway DX4300-19 Mainboard: Gateway RS780 Chipset: AMD 780G Rev 00 Southbridge: AMD SB700 Rev 00 LPCIO: ITE IT8718 BIOS: American Megatrends Inc. ver P01-A4 09/15/2009 CPU: AMD Phenom II X4 810 at 2.60 GHz RAM: 8.0 GB DDR2 Dual Channel Ganged Mode at 400 MHz GPU: ATI Radeon HD3200 Graphics Intergrated - RS780 OS: Windows 7 Home Premium x64 OEM (Acer Group) HDD: WDC WD10EADS-22M2B0 1.0 TB (Western Digital Green Caviar) My BIOS has absolutely no control over how I setup the sleep mode to be either S1 or S3. So I can't check these settings or even change them. Hybrid sleep is also disabled, I can successfully go into hibernation and wake from hibernation but this is painfully slow due to a harddrive problem I'm having with this "Green Drive". (Hibernation takes over ~3 minutes to complete) Any help would be appreciated, thanks.

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• Non use of persisted data

  - by Dave Ballantyne

  Working at a client site, that in itself is good to say, I ran into a set of circumstances that made me ponder, and appreciate, the optimizer engine a bit more. Working on optimizing a stored procedure, I found a piece of code similar to : select BillToAddressID, Rowguid, dbo.udfCleanGuid(rowguid) from sales.salesorderheaderwhere BillToAddressID = 985 A lovely scalar UDF was being used,  in actuality it was used as part of the WHERE clause but simplified here.  Normally I would use an inline table valued function here, but in this case it wasn't a good option. So this seemed like a pretty good case to use a persisted column to improve performance. The supporting index was already defined as create index idxBill on sales.salesorderheader(BillToAddressID) include (rowguid) and the function code is Create Function udfCleanGuid(@GUID uniqueidentifier)returns varchar(255)with schemabindingasbegin Declare @RetStr varchar(255) Select @RetStr=CAST(@Guid as varchar(255)) Select @RetStr=REPLACE(@Retstr,'-','') return @RetStrend Executing the Select statement produced a plan of : Nothing surprising, a seek to find the data and compute scalar to execute the UDF. Lets get optimizing and remove the UDF with a persisted column Alter table sales.salesorderheaderadd CleanedGuid as dbo.udfCleanGuid(rowguid)PERSISTED A subtle change to the SELECT statement… select BillToAddressID,CleanedGuid from sales.salesorderheaderwhere BillToAddressID = 985 and our new optimized plan looks like… Not a lot different from before!  We are using persisted data on our table, where is the lookup to fetch it ?  It didnt happen,  it was recalculated.  Looking at the properties of the relevant Compute Scalar would confirm this ,  but a more graphic example would be shown in the profiler SP:StatementCompleted event. Why did the lookup happen ? Remember the index definition,  it has included the original guid to avoid the lookup.  The optimizer knows this column will be passed into the UDF, run through its logic and decided that to recalculate is cheaper than the lookup.  That may or may not be the case in actuality,  the optimizer has no idea of the real cost of a scalar udf.  IMO the default cost of a scalar UDF should be seen as a lot higher than it is, since they are invariably higher. Knowing this, how do we avoid the function call?  Dropping the guid from the index is not an option, there may be other code reliant on it.   We are left with only one real option,  add the persisted column into the index. drop index Sales.SalesOrderHeader.idxBillgocreate index idxBill on sales.salesorderheader(BillToAddressID) include (rowguid,cleanedguid) Now if we repeat the statement select BillToAddressID,CleanedGuid from sales.salesorderheaderwhere BillToAddressID = 985 We still have a compute scalar operator, but this time it wasnt used to recalculate the persisted data.  This can be confirmed with profiler again. The takeaway here is,  just because you have persisted data dont automatically assumed that it is being used.

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• v2v of RHEL5 box - issues with retaining MAC address

  - by Alex Berry

  For the last week we have been troubleshooting a customer's Red Hat Virtual Machine running on ESXi. We've been using Veeam to try to create a replica off-site and have been having getting it to work on a decent schedule and recently we noticed that there were issues with orphaned snapshots while looking at the datastore. You can see several snapshots in the same folder and it's causing issues with replication and backup, so we decided the cleanest way was to v2v the machine to another datastore so that we had a clean single-vmdk setup to work with, this is where our trouble started. We first started off with a v2v using vmware converter and connecting to the powered on machine as we were having issues doing an offline v2v. This copied fine but when I tried to set a static MAC using this article http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=507 the new VM wouldn't take the address, it simply obtained a new MAC, received a dhcp lease and then would only boot up to a blank red screen, never the login screen. So the next step was to do an offline v2v, once we finally got it working. Same thing, followed the kb to the letter and still it wouldn't take the MAC. I then tried it again and upon completion I compared both old and new VMX file, copying every identifier and variable possible, then unregistered both VMs, uploaded the new VMX file and booted, only to see the same results. Finally I did the same as above but I copied the disk using DD to a second attached vmdk and then attached this to the new VM, and still no luck. After downloading the modified VMX file after the first boot and comparing it to the original I created I found that the bios uuid had changed from the one I typed in manually, so I'm assuming this may be the snagging point, but I have no idea. I've never had this issue before on a P2V and I'm just wondering if someone could shed some light on this, maybe it's to do with RHEL licencing?

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• Execute remote shell commands on windows XP embedded

  - by BartD

  The following situation: We have Windows XP Embedded clients that have all admin shares disabled and only have read-only shares (for security reasons). What we want to do is run remote shell (dos) commands on these machines. At first we looked at PsExec & BeyondExec applications (and all sorts of variants), but all of them rely on having at least an admin$ share, which are disabled on our systems. Telnet is not secure enough, as is RSHD servers. So we looked at the next obvious solution: and SSH server. We also prefer an open-source or freeware solution that is still maintained. I looked at freeSSH server for Windows, but that didn't run stable, I tried installing copSSH, WinSSH & openSSH for Windows, but none of these applications seem to work on Windows XP Embedded. The services can either not be installed or cannot be started. I don't know why. Some kind of dependency that is missing. So are there any other solutions out there? I don't care about having to an agent installation locally of some kind on each system, as long as the size of the software is small enough. Can someone suggest some alternatives to what I've already mentioned? Thank you very much.

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• HP Photosmart C4780 printer/scanner breaks netgear WNDR3700v3 router on connection

  - by CodeJunkie

  A few months ago, we upgraded our Netgear router's firmware. Immediately, we started having trouble connecting to the internet. Each time this problem would happen, every device in the house would stop being able to make new connections to the internet. For example, you couldn't open new pages in the browser, but if Skype was running when the problem happened, you could keep talking to people. The only solution to this problem seemed to be resetting the router to factory defaults. Eventually, we solved this problem by just downgrading the router firmware. A while later, we got a new Netgear router. Almost right away, the new router started having exactly the same problems as the old one did on current firmware. The network connection would stay active and the computer would say it had an internet connection, but you couldn't do anything online except for using Skype. We eventually figured out that this happens every time our HP printer gets onto the network. Any time the printer gets onto the wireless network, the whole network stops connecting to the internet almost completely. The only thing that will fix it at that point is to reset the router to factory specs, and unplug the printer so it can't get back onto the network. The Netgear router has the latest version of the firmware, but the printer/scanner is very old. It looks to me like this problem is probably a result of a firmware conflict between the printer and the router, but I'm not sure how to fix that problem. Here's some additional information: Printer: HP Photosmart C4780 Router: WNDR3700v3 Router firmware: V1.0.0.22_1.0.17 (Stock, up to date firmware) Why would the printer getting on the network cause the router to not be able to access the internet correctly until it was reset? What can be done to allow the printer to be on the network without breaking the network for all other devices? Edit: One other thing that happens during this internet problem is that multiple computers in the house display an "IP conflict" message repeatedly, and extremely frequently (as often as every five to ten minutes, and every time a connection to the wireless is made).

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• Intermittent 5.7.1 email bounce to Exchange 2007

  - by Steve Kennaird

  My knowledge of Exchange isn't particularly great, so excuse me if some of the terminology I use isn't quite right. I'm primarily a web developer who's now responsible for a small business's network. We have a server running SBS 2008 and Exchange 2007. Generally, everything works well, emails are able to be sent to both internal and external domains without issue. We've only got ~20 users, Exchange is sitting on a single server. I use SendGrid to send emails generated by our externally hosted website to users in the office. Primarily, order notifications are sent to [email protected]. Without any pattern and less than once per week on average, an email to [email protected] will bounce back, and the logs on SendGrid detail the following error: 550 5.7.1 Unable to relay for [email protected] Either side of that failed delivery attempt, I'm able to send and receive emails to/from [email protected]. Having done some research, incorrect reverse DNS seems like it could be a cause of intermittent bounces like this. Having used nslookup, I have found that the reverse DNS doesn't map like it should, e.g. Office IP: 135.325.351.123 (made up IP, for example only) Domain: office.somedomain.com (made up, for example only) Reverse DNS: somedomain.gotadsl.co.uk (half made up) Could this be a cause? I'm sure that the IP address and the domain should map to each other. Also, it has been suggested to me that as the Exchange server is on a network with an ADSL connection, that could be a potential cause as the connection "goes up and down all day long". I don't have an opinion on this, as I don't have enough knowledge of Exchange/ADSL to form a reliable opinion. Can anyone offer any insight as to whether one or both are actually potential causes, or if there is another possible cause?

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• When ran as a scheduled task, cannot save an Excel workbook when using Excel.Application COM object in PowerShell

  - by Daniel Richnak

  I'm having an issue where I've automated creating an Excel.Application COM object, add some data into a workbook, and then saving the document as an xlsx. This works fine if: I'm already in Powershell interactive host and either run each command in sequence, or execute as a ps1. I run it from cmd.exe, using the syntax: powershell.exe -command "c:\path\to\powershellscript.ps1" I create a scheduled task in Windows 7 / Server 2008 R2, use the above powershell.exe -command syntax, and use the mode "Run only when the user is logged on". It fails when I modify the same scheduled task, but set it to "run whether the user is logged on or not". Here's a sample script that illustrates the problem I'm having: $Excel = New-Object -Com Excel.Application $Excelworkbook = $Excel.Workbooks.Add() $excelworkbook.saveas("C:\temp\test.xlsx") $excelworkbook.close() I have a theory that the COM object fails somehow if my profile isn't loaded / if it's not performed in a command window. Any ideas on which options to choose when creating the scheduled task, or which options to use when creating the Excel object or using the SaveAs() function? Can anybody reproduce this? I've been able to see this behavior on both a Server 2008 R2 machine, and Windows 7. Haven't tried other platforms.

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• The Minimalist Approach to Content Governance - Request Phase

  - by Kellsey Ruppel

  Originally posted by John Brunswick. For each project, regardless of size, it is critical to understand the required ownership, business purpose, prerequisite education / resources needed to execute and success criteria around it. Without doing this, there is no way to get a handle on the content life-cyle, resulting in a mass of orphaned material. This lowers the quality of end user experiences.     The good news is that by using a simple process in this request phase - we will not have to revisit this phase unless something drastic changes in the project. For each of the elements mentioned above in this stage, the why, how (technically focused) and impact are outlined with the intent of providing the most value to a small team. 1. Ownership Why - Without ownership information it will not be possible to track and manage any of the content and take advantage of many features of enterprise content management technology. To hedge against this, we need to ensure that both a individual and their group or department within the organization are associated with the content. How - Apply metadata that indicates the owner and department or group that has responsibility for the content. Impact - It is possible to keep the content system optimized by running native reports against the meta-data and acting on them based on what has been outlined for success criteria. This will maximize end user experience, as content will be faster to locate and more relevant to the user by virtue of working through a smaller collection. 2. Business Purpose Why - This simple step will weed out requests that have tepid justification, as users will most likely not spend the effort to request resources if they do not have a real need. How - Use a simple online form to collect and workflow the request to management native to the content system. Impact - Minimizes the amount user generated content that is of low value to the organization. 3. Prerequisite Education Resources Needed Why - If a project cannot be properly staffed the probability of its success is going to be low. By outlining the resources needed - in both skill set and duration - it will cause the requesting party to think critically about the commitment needed to complete their project and what gap must be closed with regard to education of those resources. How - In the simple request form outlined above, resources and a commitment to fulfilling any needed education should be included with a brief acceptance clause that outlines the requesting party's commitment. Impact - This stage acts as a formal commitment to ensuring that resources are able to execute on the vision for the project. 4. Success Criteria Why - Similar to the business purpose, this is a key element in helping to determine if the project and its respective content should continue to exist if it does not meet its intended goal. How - Set a review point for the project content that will check the progress against the originally outlined success criteria and then determine the fate of the content. This can even include logic that will tell the content system to remove items that have not been opened by any users in X amount of time. Impact - This ensures that projects and their contents do not live past their useful lifespans. Just as with orphaned content, non-relevant information will slow user's access to relevant materials for the jobs. Request Phase Summary With a simple form that outlines the ownership of a project and its content, business purpose, education and resources, along with success criteria, we can ensure that an enterprise content management system will stay clean and relevant to end users - allowing it to deliver the most value possible. The key here is to make it straightforward to make the request and let the content management technology manage as much as possible through metadata, retention policies and workflow. Doing these basic steps will allow project content to get off to a great start in the enterprise! Stay tuned for the next installment - the "Create Phase" - covering security access and workflow involved in content creation, enabling a practical layer of governance over our enterprise content repository.

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• Simplest DNS solution for remote offices

  - by dunxd

  I look after a bunch of remote offices that connect via VPN - a Cisco ASA 5505 in each office acts as Firewall and VPN end point. Beyond that we keep things as simple as possible in the offices to minimise the support burden. We don't have any kind of server except in offices large enough to justify having someone dedicated to IT. Basically there is the ASA, some computers, a network printer and a switch. One of the problems I am seeing in a lot of offices is that DNS requests looking up hosts inside our network often fail - I'm assuming timeouts due to the offices internet connection (they are all in developing world countries) having some sub-optimal qualities (e.g. high latency caused by VSAT segments, or packet loss. The obvious solution to this is to have some sort of local DNS service that can serve local requests - so I think it would need to do zone transfers from our Microsoft Windows 2008 R2 DNS servers at HQ. However, simply installing Windows Servers in each office is both expensive, and creates a support burden. This got me thinking about pfsense/m0n0wall on embedded devices - those can act as a DNS server, and could be configured at HQ and sent out as just something that needs to be plugged into the network and can then be forgotten about by the staff locally. Maybe there are some alternatives to the ASA 5505 that include some DNS functionality. Has anyone here dealt with the problem, either using some kind of embedded device, or found some other solution? Any gotchas or reasons to avoid what I have suggested?

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• Freebsd jail for an small company - checklist - what shouldn't forget

  - by cajwine

  Looking for an checklist for an "small company freebsd/jail server". Having pretty common starting point: FreeBSD jail (remote/headless) for the company: public web, email, ftp server, and private (maybe in the future partially public) wiki (foswiki) 4 physical persons, (6 email addresses) + one admin - others will never use ssh) have already done usual hardening on the host side (like pf, sshguard etc). my major components are: dovecot, exim, apache22, proftpd, perl5.14. Looking for an checklist, what I shouldn't forget. My plan: openssl self-signed certificates for exim, dovecot and proftpd (wildcard keys) openssl self-signed certificate for apache (later will go for "trusted-signed" key) My questions are: is is an "good practice" having one pair of wildcard SSL-certificates for many programs? (exim, dovecot, proftpd) - or should I generate one key for each service? should I add all 4 persons as standard (unix) users, or I should go with virtual users? Asking because: have only small count of users, and it is more simple to configure everything (exim, dovecot) for local users ($HOME/Maildir), plus ability to set $HOME/.forward/vacation and etc. is here some (special) things what I should consider? (e.g. maybe, in the future we want setup our own webmail - will make this any difference?) any other recommendation? Thank you, hoping that this question fit into the http://serverfault.com/faq under the: Server and Business Workstation operating systems, hardware, software Operations, maintenance, and monitoring Looking for an checklist, but please explain why you're recommending it. See Good Subjective, Bad Subjective. related: What's your suggested mail server configuration for a FreeBSD server?

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• Understanding Authorized Access to your Google Account

  - by firebush

  I'm having trouble understanding what I'm am granting to sites when they have "Authorized Access to my Google Account." This is how I see what has authorized access: Log into gmail. Click on the link that is my name in the upper-right corner, and from the drop-down select Account. From the list of links to the left, select Security. Click on Edit next to Authorized applications and sites. Authenticate again. At the top of the page, I see a set of sites that have authorized access to my account in various ways. I'm having trouble finding out information about what is being told to me here. There's no "help" link anywhere on the page and my Google searches are coming up unproductive. From the looks of what I see there, Google has access to my Google calendar. I feel comfortable about that, I think. But other sites have authorization to "Sign in using your Google account". My question is, what exactly does that authorization mean? What do the sites that have authorization to "Sign in using my Google account" have the power to do? I hope that this simply means that they authorize using the same criterion that gmail does. I assume that this doesn't grant them the ability to access my email. Can someone please calm my paranoia by describing (or simply pointing me to a site that describes) what these terms mean exactly? Also, if you have any thoughts about the safety of this feature, please share. Thanks!

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• Compressing and copying large files on Windows Server?

  - by Aaron

  I've been having a hard time copying large database backups from the database server to a test box at another site. I'm open to any ideas that would help me get this database moved without having to resort to a USB hard drive and the mail. The database server is running Windows Server 2003 R2 Enterprise, 16 GB of RAM and two quad-core 3.0 GHz Xeon X5450s. Files are SQL Server 2005 backup files between 100 GB and 250 GB. The pipe is not the fastest and SQL Server backup files typically compress down to 10-40% of the original, so it made sense to me to compress the files first. I've tried a number of methods, including: gzip 1.2.4 (UnxUtils) and 1.3.12 (GnuWin) bzip2 1.0.1 (UnxUtils) and 1.0.5 (Cygwin) WinRAR 3.90 7-Zip 4.65 (7za.exe) I've attempted to use WinRAR and 7-Zip options for splitting into multiple segments. 7za.exe has worked well for me for database backups on another server, which has ~50 GB backups. I've also tried splitting the .BAK file first with various utilities and compressing the resulting segments. No joy with that approach either- no matter the tool I've tried, it ends up butting against the size of the file. Especially frustrating is that I've transferred files of similar size on Unix boxes without problems using rsync+ssh. Installing an SSH server is not an option for the situation I'm in, unfortunately. For example, this is how 7-Zip dies: H:\dbatmp>7za.exe a -t7z -v250m -mx3 h:\dbatmp\zip\db-20100419_1228.7z h:\dbatmp\db-20100419_1228.bak 7-Zip (A) 4.65 Copyright (c) 1999-2009 Igor Pavlov 2009-02-03 Scanning Creating archive h:\dbatmp\zip\db-20100419_1228.7z Compressing db-20100419_1228.bak System error: Unspecified error

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• Windows Server 2008 - RAID 5 Fails on Reboot

  - by Adam

  Hey, I've got an install of Windows Server 2008 Enterprise. It's running software RAID-5 with five disks. The disks were originally formatted under Windows Server 2003, but came up fine once I installed Windows Server 2008. The issue I'm having is that every time I reboot the server, the RAID comes up with a "Failed Redundancy" - the data stays available. I have 4 disks on a PCI SATA controller, and one of the disks connected to the motherboard's on-board SATA ports. (The other on-board port has the system disk connected.) I was having Disk #4 fail consistently, so I tried swapping the cables on the controller end. I swapped the on-board RAID disk with one on the PCI controller. Same issue now, expect with disk #1. Once the system's up, I can reactivate the RAID, it will resync for a while, then go to "Healthy", and will stay that way for an indefinite amount of time - until I reboot. As soon as I reboot, the disk drops again. I've ruled out disk + cable with the recabling. I don't believe it would be the controller as it seems to work fine most of the time - only failing on reboot, and the other port on the same controller connects the system disk - which is clearly working. I did look in the event log, but didn't see anything particularly relevant (although I didn't know what I was looking for - just looked for anything with a "Warning" or "Error" symbol that looked disk-related :)). I'm not particularly familiar with RAID on Windows, does anyone have any idea why this might be doing this? Any idea how to fix it? Any suggestions appreciated! -- Adam

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• We have our standards, and we need them

  - by Tony Davis

  The presenter suddenly broke off. He was midway through his section on how to apply to the relational database the Continuous Delivery techniques that allowed for rapid-fire rounds of development and refactoring, while always retaining a “production-ready” state. He sighed deeply and then launched into an astonishing diatribe against Database Administrators, much of his frustration directed toward Oracle DBAs, in particular. In broad strokes, he painted the picture of a brave new deployment philosophy being frustratingly shackled by the relational database, and by especially by the attitudes of the guardians of these databases. DBAs, he said, shunned change and “still favored tools I’d have been embarrassed to use in the ’80′s“. DBAs, Oracle DBAs especially, were more attached to their vendor than to their employer, since the former was the primary source of their career longevity and spectacular remuneration. He contended that someone could produce the best IDE or tool in the world for Oracle DBAs and yet none of them would give a stuff, unless it happened to come from the “mother ship”. I sat blinking in astonishment at the speaker’s vehemence, and glanced around nervously. Nobody in the audience disagreed, and a few nodded in assent. Although the primary target of the outburst was the Oracle DBA, it made me wonder. Are we who work with SQL Server, database professionals or merely SQL Server fanbois? Do DBAs, in general, have an image problem? Is it a good career-move to be seen to be holding onto a particular product by the whites of our knuckles, to the exclusion of all else? If we seek a broad, open-minded, knowledge of our chosen technology, the database, and are blessed with merely mortal powers of learning, then we like standards. Vendors of RDBMSs generally don’t conform to standards by instinct, but by customer demand. Microsoft has made great strides to adopt the international SQL Standards, where possible, thanks to considerable lobbying by the community. The implementation of Window functions is a great example. There is still work to do, though. SQL Server, for example, has an unusable version of the Information Schema. One cast-iron rule of any RDBMS is that we must be able to query the metadata using the same language that we use to query the data, i.e. SQL, and we do this by running queries against the INFORMATION_SCHEMA views. Developers who’ve attempted to apply a standard query that works on MySQL, or some other database, but doesn’t produce the expected results on SQL Server are advised to shun the Standards-based approach in favor of the vendor-specific one, using the catalog views. The argument behind this is sound and well-documented, and of course we all use those catalog views, out of necessity. And yet, as database professionals, committed to supporting the best databases for the business, whatever they are now and in the future, surely our heart should sink somewhat when we advocate a vendor specific approach, to a developer struggling with something as simple as writing a guard clause. And when we read messages on the Microsoft documentation informing us that we shouldn’t rely on INFORMATION_SCHEMA to identify reliably the schema of an object, in SQL Server!

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• DVD Share on Vista Home Premium Failing

  - by hpunyon

  UPDATE: - I can't find any Local Policy Editor for Vista Home Premium, as suggested. - I did learn about registry keys: allocatecdroms, allocatefloppies, allocatedasd and tried adding these keys (individually and collectively) and setting them to both 0 or 1. There was no positive affect on read access to the DVD root folder - always Access Denied. ORIGINAL POST: Failing read access to the root folder of a DVD drive in Vista Home Premium laptop using the Guest account - Access Denied. The client is an XP Home PC that can see, but not access, the data in the share. I'm only trying to read the data DVD - not trying to write/burn anything. On the Vista laptop, I have: All Firewalls and Antivirus disabled.UAC disabled. Password checking disabled. "Advanced Shared" the DVD drive, with "Everyone" having full-access permissions to the share. Tried adding Guest and Anonymous users having full-access permissions to the share. RestrictAnonymous=0 set in the registry. Both PC's are in the same workgroup (MSHOME) The XP Home client sees the shared DVD in \Vista_Hostname\ but when I double click the drive icon on the client, I get a popup that access is denied, check with the administrator, etc. I can share other folders on the Vista PC and see and READ these from the XP Home client. If I enable password checking on the Vista side, I get a user/password popup, and I can authenticate (using my known Vista account, that happens to have Admin rights) and then I can get to see and read the DVD data. I need to open this up so that the (default) Guest user can see and access the DVD data files.

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• What is causing ocassional white windows on my Mac?

  - by user63333

  Hello. I'm having a very strange problem with my Mac lately. When I'm working in an app and a new window pane or sheet is displayed, sometimes it comes up completely white. Once an app is having these problems, it will continue to bring up a blank screen for that particular window (although other windows work fine). After the app is relaunched, the window is fine again. What I'm noticing that's very strange is that although the interface turns completely white, the functions of the interface are still available. So I have to "navigate blindly" around the interface, until I can relaunch. This occurs throughout the operating system. Screenshots: This is what happened when I tried opening the File menu in Lightroom app. What happened to me on Lynda.com (in Firefox) after selecting the "Software..." dropdown. (All other dropdowns were fine. Reloading the page fixed it.) When I was decompressing a file, The Unarchiver launched and opened this white window. It still decompressed the file. This is what happened one time when I opened Finder (with TotalFinder) to my Downloads folder. This is something I've never seen before. This just started happening lately. What could be the problem? Thanks for your help. NOTE: since new users are not allowed to post images, just image blank white interface elements. And since new users also aren't allowed to post more than one link, here's the first screenshot:

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