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• Help Desk Software with user groups and temporary ban function?

  - by Zillo

  Does anyone know any Help Desk Software which allow you to create user groups / to mark/categorize specific users in some way / and to to ban specific users/e-mails (not user groups) for a specific period of time? Kayako? OTRS? simpledesk?... Kayako looks to be very functional but not sure if it has this option. zendesk is also very functional but a SaaS service not a downloadable software. Since the functions that I am saying are very common in forum software, maybe simpledesk could do it since it is based in SMF. Any ideas?

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• Backup and restore MySQL database without system access

  - by Sencerd

  Hi guys, I am trying to move a database from 1 provider to another, the problem is that I don't have system access at either end (ie, no ssh), so I cannot use a mysqldump. I have already tried using MySQL Administrator, the backup took about 45 minutes, but when it came to restoring it was moving at a snails pace, and estimating 12+ hours. This is a live app so I need to keep the downtime to an absolute minimum. The database consists of 35 tables, a mixture of MyISAM and InnoDB, the whole thing comes to about 4.4GB. The source and destination databases are both running on very powerful servers. Any suggestions on a quick way of doing this will be gratefully received. Thanks

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• Updated: NLB 2 Windows Server 2003 Servers - Looking to Hire SysAdmin to solve!

  - by Paul Hinett

  I need to configure windows NLB on 2 dedicated servers I have. My main machine has been running for some time, with several domain names pointing to the servers primary IP address. Both servers have 2 NIC's installed, and both have several secondary public IP addresses available if needed? What IP address would I use for the cluster IP, does this IP need to be added to the IP list of both public NIC's ip address list? What IP addresses do I use for the host's dedicated IP? Please help, this is driving me nuts...i've taken down the server twice on accident today! UPDATE: Looking to hire a windows SysAdmin to solve! I have updated my question, i would like to hire a trusted windows SysAdmin to take care of this for me, preferably today...can anyone help and provide some credentials please? Thank you in advance!

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• Any way to program a system which automatically restores home / sql database

  - by Mirage

  I have made two shell scripts Script 1: It does all Home directory backups with name username_home_date.tar.gz Script 2: It does SQL backups of all sites every 3 hrs. username_databse_date.sql.gz Now currently if I want to restore the site, I have to copy the tar file to /home/username and then untar there with all the permissions as well and then manually import the database. Is there any way (for instance a program, system or script) that I can just select which backup I want to restore and do automatically? Maybe like a cPanel addon thing.

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• Workspace indicator in the "tray"

  - by Gauthier

  I nearly never use my Unity Launcher bar, so I have it to auto-hide to regain my pixels. The one thing I am missing is the ability to see which workspace I am currently on. What I would like is a little indicator in the upper right corner, that would show me what workspace (viewport) is current. Some similar questions were asked here, but they are all old and for 12.04 or earlier. I want it fixed for my 14.04.

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• More than 10k connections on linux vps

  - by Sash_007

  my question what is causing this and how to check? we use url masking script is the website..is it causing this?please help We could noticed that you are abusing our network, as you have made more than 10k connections in our node due to this our node became unstable and all of our customer faced down time because of your VPS. Please find the log details below for your reference. ============================== 593 src=199.231.227.56 dst=58.2.236.196 465 src=199.231.227.56 dst=192.223.243.6 396 src=199.231.227.56 dst=58.2.238.191 217 src=199.231.227.56 dst=58.2.236.197 161 src=199.231.227.56 dst=20.139.83.50 145 src=199.231.227.56 dst=192.223.163.6 136 src=199.231.227.56 dst=125.21.230.68 134 src=199.231.227.56 dst=125.21.230.132 131 src=199.231.227.56 dst=20.139.67.50 117 src=199.231.227.56 dst=110.234.29.210 112 src=199.231.227.56 dst=65.52.0.51 104 src=199.231.227.56 dst=202.46.23.55 100 src=199.231.227.56 dst=202.3.120.4 94 src=199.231.227.56 dst=117.198.39.22 69 src=203.197.253.62 dst=199.231.227.56 62 src=14.194.248.225 dst=199.231.227.56 53 src=199.231.227.56 dst=192.223.136.5 52 src=49.248.11.195 dst=199.231.227.56 51 src=199.231.227.56 dst=117.198.38.15 50 src=199.231.227.56 dst=192.71.175.2 47 src=199.231.227.56 dst=61.16.189.76 45 src=199.231.227.56 dst=122.177.222.17 43 src=199.231.227.56 dst=115.242.89.40 42 src=199.231.227.56 dst=103.22.237.215 41 src=125.16.9.2 dst=199.231.227.56 39 src=199.231.227.56 dst=117.198.35.90 38 src=199.231.227.56 dst=203.91.201.54 38 src=199.231.227.56 dst=14.139.241.89 38 src=199.231.227.56 dst=111.93.85.82 37 src=199.231.227.56 dst=65.52.0.56 Note: 1st column indicates the total number of connections to a particular IP. You have totally made more than 10k connections.

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• Disk is apparently in use by the system

  - by Shaun

  I've just fitted two disks to my home server. I'm trying to format and then raid them but I'm getting a problem that hours of Googling hasn't resolved this. The error that I'm getting is: # mkfs.ext3 /dev/sdb1 mke2fs 1.39 (29-May-2006) /dev/sdb1 is apparently in use by the system; will not make a filesystem here! # df -h Filesystem Size Used Avail Use% Mounted on /dev/sda1 4.0G 1.9G 2.0G 49% / none 380M 0 380M 0% /dev/shm /opt/xensource/packages/iso/XenCenter.iso 51M 51M 0 100% /var/xen/xc-install # mount -t ext3 /dev/sdb1 /mnt/b mount: /dev/sdb1 already mounted or /mnt/b busy I'm new to this and it's got me beat. I wouldn't ask if I hadn't done my research first. Thanks.

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• Is there a sensible way of 'teaming' two ADSL connections?

  - by Tim Long

  I work in an office complex that has two seperate ADSL connections, which they use to provide two seperate networks (actually both the ADSL routers go into a Cisco managed switch with two VLANs, one for each ADSL connection). Circumstances have changed so that 95% of the users are all on one ADSL connection. It would be great if there were a way to join together both connections to emulate a single connection at double the speed, but the ISP doesn't support bonding. So, is there a sensible way to take two completely seperate ADSL lines and use them to provide a single internet gateway?

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• Win7 backup fails with "The system cannot find the file specified" 0x80070002 - has worked before

  - by Thorbjørn Ravn Andersen

  I have a 500 GB USB-disk which has been used as a backup device for a few years now, but now fails without telling me why. This is a Dell box with Intel USB-controllers (so the NVIDEA problem does not apply here). I have previously had problems with a Git package marking a non-existent directory for backup (adding it make the backup succeede). The inaccessible boot partition problem described in Windows Backup fails with 0x80070002: "The system cannot find the file specified" does not apply to me. I would appreciate hints on where to look to identify why my backup fails so I can fix it.

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• my application icon won't show in Ubuntu 12.04 session fallback mode

  - by Nelson Teixeira

  I have a Python application that shows a systray icon, but it just won't appear in Ubuntu 12.04 session fallback mode (Gnome Classic WITH effects). It appears in 10.04, and in 12.04 with Unity. The problem is just in Gnome Classic. I've already set: gsettings set com.canonical.Unity.Panel systray-whitelist "['all']" and I installed indicator-applet-complete but Alt-Win-right click won't work Anyone has any idea what can be wrong ?

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• Thunderbird 3.1.7 file system and file extensions

  - by Sharon Bode

  I have lost all email messages and folders in my Thunderbird program. Where can I look for them? The messages were organized in folders for several years. My system is Windows XP. I have looked in the Thunderbird Profiles default profile folder. I can see Inbox and Trash but none of the other folders I have set up are visible. I cannot directly open Inbox or Trash so I don't know if my lost messages are in these folders. Others in the Community Forum seem to have the same problem but no one has answered them or me. Is there someone in this community who can help? Thank you, Sharon Bode

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• Happy Day! VS2010 SP1, Project Server Integration, Load Test Feature Pack

  - by Aaron Kowall

  Microsoft released a PILE of Visual Studio goodness today: Visual Studio 2010 SP1(Including TFS SP1) Finally done with remembering which GDR packs, KB Patches, etc need to be installed with a new VS/TFS 2010 deployment.  Just grab the SP1.  It’s available today for MSDN Subscribers and March 10th for public download. TFS-Project Server Integration Feature Pack MSDN Subscribers got another little treat today with the TFS-Project Server integration feature pack.  We can now get project rollups and portfolio level management with Project Server yet still have the tight developer interaction with TFS.  Finally we can make the PMO happy without duplicate entry or MS Project gymnastics. Visual Studio Load Test Feature Pack This is a new benefit for Visual Studio 2010 Ultimate subscribers.  Previously there was a limit to Ultimate Load Testing of 250 virtual users. If you needed more, you had to buy virtual user license packs.  No more.  Now your Visual Studio Ultimate license allows you to simulate as many virtual users as you need!!  This is HUGE in improving adoption of regular load testing for development projects. All the Details are available from Soma’s blog. Technorati Tags: VS2010,TFS,Load Test

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• Stress test a server for simultaneous connection

  - by weston smith

  I am trying to figure out a practical way to stress test a server for 300 to 600 simultaneous connections. Any advice? Thank you everyone for the help. To be more specific (sorry I wasn't before) this is a Flash Media Server on AWS that will be streaming live video. I've been having problems with the video freezing/buffering for everyone and I need to verify if its on the user end, upload end, or server end. I mainly need help with stress testing the server with 300-600 multiple request before going live.

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• does windows incremental backup include system state backup?

  - by Kossel

  I'm managing my very small office server with windows server 2008. since I have only one server, and the user group is really small. I made the first hdd into 2 partitions. one (C:) for windows and Active directory, another (D:) for tomcat and database. I'm doing incremental back C: and D: daily to hdd2 (E:) using windows server backup. is it enough to let me do fully restore my server in case of disaster? I ask this because I have read there is also a system state backup, and I also have to do that periodically in order to get AD back? isn't it with incremental/full backup I can do full bare-metal recovery?

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• Ubuntu 14.04 hangs at purple screen after it asks for my password

  - by user286030

  I have installed Ubuntu 14.04LTS onto a Toshiba Tecra M5. The install appears to have been successful but when it says "install complete restart your computer" the computer does not restart. It just sits there, then after a forced shut down Ubuntu appears to start, icons appear in the top right hand corner of the screen but after it asks for my password it just hangs up on the purple screen. Can anyone help ?

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• Windows cmd does not recognize xx.exe even though xx.exe is in system path

  - by July

  I installed 7-zip and add its directory to system path: C:\Program Files\7-Zip to PATH, from windows start-input cmd and press enter, Windows command line is started, i type 7z.exe, then press enter, it just run. However when i start command line this way: cmd.exe /c start {projectDir} /D{driveLetter} cmd /K then i type 7z.exe, it gives me error because it can not find 7z.exe. why and how to fix? P.S. 1. I'm on Win7. 2. For some other apps, the above way did works, that's why i'm so confused how bat works.

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• Operating System Not Found - BIOS recognizes, Live OS doesn't (Laptop)

  - by Klaus Borges

  Here's the deal: I have a multi-partitioned hard drive on my laptop set up with GRUB. I got a blue-screen while working on Windows 7 and when rebooting I got the Operating System Not Found error message. I rebooted the computer once again and entered the BIOS setup just to see if recognized my HDD - it did. Next step for me was booting a Live CD and seeing if I could repair GRUB or at least check if something changed on the partitions, but it doesn't seem to recognize anything there. Tried blkid, fdisk -l, not even GParted can see it. What should I do?

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• How to set up cluster with SESSION replication in Coldfusion 10?

  - by user3427540

  I am not able to set up a cluster with session replication. I have successfully set up a cluster with sticky session. When googled I found a lot of links explaining the same issue, like http://cfmlblog.adamcameron.me/2012/11/problem-with-session-replication-with.html https://forums.adobe.com/thread/1238702?start=0&tstart=0 Does deselecting the sticky session auto enables the session replication? But no where i got a solutions. Anyone solved this problem?

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• mounting vsphere 4.0 file system in ubuntu linux

  - by sravan

  hi all, I am using VSpere 4.0 for my project work. I needed 4-5 servers my project work which is based on Database. I felt the virtualisation is very good to get the 5 servers running good at the same time. It was running good until few days back. Yesterday, it suddenly crashed and i had no idea of the reason.Today, it did not even boot up. Now, i need to take the data backup from that system. In order to do the same, i got the hard drive from the machine and tried to mount it on local linux machine.But, i was not successful. The disk was not even recognized by the linux machine. Can some one please tell me how to mount it and get the required data? Thank you all

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• Managing multiple references of the same game entity in different places using IDs

  - by vargonian

  I've seen great questions on similar topics, but none that addressed this particular method: Given that I have multiple collections of game entities in my [XNA Game Studio] game, with many entities belonging to multiple lists, I'm considering ways I could keep track of whenever an entity is destroyed and remove it from the lists it belongs to. A lot of potential methods seem sloppy/convoluted, but I'm reminded of a way I've seen before in which, instead of having multiple collections of game entities, you have collections of game entity IDs instead. These IDs map to game entities via a central "database" (perhaps just a hash table). So, whenever any bit of code wants to access a game entity's members, it first checks to see if it's even in the database still. If not, it can react accordingly. Is this a sound approach? It seems that it would eliminate many of the risks/hassles of storing multiple lists, with the tradeoff being the cost of the lookup every time you want to access an object.

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• Alerting when a RAID Array disk fails locally on VMWare ESX or ESXi System

  - by Tim K

  With ESX and ESXi, we recently had two systems where that the boot partition became degraded due to a failed disk. The only alert we managed to capture was the visual alert on the Dell servers. We failed to received any electronic alerts regarding the failed or degraded array. Does anyone have any experience with monitoring for these types of failures? In both cases, the servers were running in a RAID 5 SCSI configuration (5 disks on one system, 3 disks on another) which if we were running a Windows Server OS, we would have had an alert created in the Eventviewer. Where would I begin to look for this solution. Can it be configured in VCenter or vFoglight?

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• Scalable WordPress Host for High-Volume Site?

  - by Jonathan Eunice

  I need recommendations for a scalable web host for a high volume WordPress web site. For my purposes, high-volume might be 100K-500K visitors/hour. Might think towards a 1M/hour burst rate as a "high water mark." I know WP isn't the highest-performing platform out there (ha!), but it's non-negotiable. I can do "the usual optimizations" (e.g. put static files in a CDN, run and follow the advice of performance analyzers like YSlow, etc). But it will still be WordPress, and there will be a dozen or so plugins involved. So, where to host the site? Most "what's the best WordPress host?" discussions seem to focus on lowest-cost. I need the opposite. What are the high-volume, scalable, or clustered WordPress hosts with which you've had great experiences?

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• Ubuntu 14.04 liveusb boot screen graphic errors

  - by user568109

  I am trying to install Ubuntu 14.04 on my Lenovo Y500 laptop. It came preinstalled with Windows 8. I want to install it in a separate partition with a USB drive. I have tried both Unetbootin and universal usb installer. But for some reason the screen after booting is crappy. The screen goes blank after selecting try ubuntu or install. If I try with nomodeset option the screen only displays on a small strip on the top. Which again is split into three. Each seem to be identical. It is not decent enough to begin installation. The graphic card in my laptop is Nvidia GT650M, if it helps. Maybe the problem is related to that. Can anyone help in fixing this error when installing Ubuntu.

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• Accessing the Local System Account to accept a software licence

  - by Ryan French

  Hi All, I have a server at the moment running ColdFusion which is being used to access a windows whois program on the server. Each time I call this command via ColdFusion (using cfexecute) the command times out. I believe the issue is because the first time a user runs the .exe file they are asked to accept the licence. ColdFusion is currently set to run under the Local System account and I am just wondering if it is possible to somehow log into this account and run the program manually via the console so that I can accept the licence. I guess my only other option is to change the account ColdFusion runs under, but I would rather not do this.

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• "Unable to install GRUB in /dev/sda" when installing GRUB

  - by vicban3d

  I recently bought a shiny new Lenovo Yoga 2 Pro and I want to dual boot it with Ubuntu for studying purposes. Its built-in OS is Windows 8.1 and it has a 256GB SSD. I've made a separate 90GB partition just for Ubuntu and a live USB to install it. The first time everything seemed to work great, I solved the wifi issued by blacklisting ideapad_laptop, the installation went flawlessly and Ubuntu worked fine. When I got up the next morning and turned on my laptop it booted into Windows right away without ever showing the GRUB menu. So I tried to reset, and checked my partitions with the Disk Manager and everything looked fine. Since I couldn't find a solution online I went ahead and formatted the partition to try and install again. This time and every time since, the installation was aborted and I got a fatal error saying: Unable to install GRUB in /dev/sda Executing `grub-install /dev/sda` failed. This is a fatal error. Can anyone please suggest a solution to this problem? If any further information is needed I would be happy to provide it. Thanks. When installing I get the following in details: ubuntu kernel: [ 1946.372741] FAT-fs (sda2): error, fat_get_cluster: invalid cluster chain (i_pos 0). ubuntu grub-installer: error: Running 'grub-install --force failed.

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