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  • Combining Shared Secret and Username Token – Azure Service Bus

    - by Michael Stephenson
    As discussed in the introduction article this walkthrough will explain how you can implement WCF security with the Windows Azure Service Bus to ensure that you can protect your endpoint in the cloud with a shared secret but also flow through a username token so that in your listening WCF service you will be able to identify who sent the message. This could either be in the form of an application or a user depending on how you want to use your token. Prerequisites Before going into the walk through I want to explain a few assumptions about the scenario we are implementing but to keep the article shorter I am not going to walk through all of the steps in how to setup some of this. In the solution we have a simple console application which will represent the client application. There is also the services WCF application which contains the WCF service we will expose via the Windows Azure Service Bus. The WCF Service application in this example was hosted in IIS 7 on Windows 2008 R2 with AppFabric Server installed and configured to auto-start the WCF listening services. I am not going to go through significant detail around the IIS setup because it should not matter in relation to this article however if you want to understand more about how to configure WCF and IIS for such a scenario please refer to the following paper which goes into a lot of detail about how to configure this. The link is: http://tinyurl.com/8s5nwrz   The Service Component To begin with let's look at the service component and how it can be configured to listen to the service bus using a shared secret but to also accept a username token from the client. In the sample the service component is called Acme.Azure.ServiceBus.Poc.UN.Services. It has a single service which is the Visual Studio template for a WCF service when you add a new WCF Service Application so we have a service called Service1 with its Echo method. Nothing special so far!.... The next step is to look at the web.config file to see how we have configured the WCF service. In the services section of the WCF configuration you can see I have created my service and I have created a local endpoint which I simply used to do a little bit of diagnostics and to check it was working, but more importantly there is the Windows Azure endpoint which is using the ws2007HttpRelayBinding (note that this should also work just the same if your using netTcpRelayBinding). The key points to note on the above picture are the service behavior called MyServiceBehaviour and the service bus endpoints behavior called MyEndpointBehaviour. We will go into these in more detail later.   The Relay Binding The relay binding for the service has been configured to use the TransportWithMessageCredential security mode. This is the important bit where the transport security really relates to the interaction between the service and listening to the Azure Service Bus and the message credential is where we will use our username token like we have specified in the message/clientCrentialType attribute. Note also that we have left the relayClientAuthenticationType set to RelayAccessToken. This means that authentication will be made against ACS for accessing the service bus and messages will not be accepted from any sender who has not been authenticated by ACS.   The Endpoint Behaviour In the below picture you can see the endpoint behavior which is configured to use the shared secret client credential for accessing the service bus and also for diagnostic purposes I have included the service registry element. Hopefully if you are familiar with using Windows Azure Service Bus relay feature the above is very familiar to you and this is a very common setup for this section. There is nothing specific to the username token implementation here. The Service Behaviour Now we come to the bit with most of the username token bits in it. When you configure the service behavior I have included the serviceCredentials element and then setup to use userNameAuthentication and you can see that I have created my own custom username token validator.   This setup means that WCF will hand off to my class for validating the username token details. I have also added the serviceSecurityAudit element to give me a simple auditing of access capability. My UsernamePassword Validator The below picture shows you the details of the username password validator class I have implemented. WCF will hand off to this class when validating the token and give me a nice way to check the token credentials against an on-premise store. You have all of the validation features with a non-service bus WCF implementation available such as validating the username password against active directory or ASP.net membership features or as in my case above something much simpler.   The Client Now let's take a look at the client side of this solution and how we can configure the client to authenticate against ACS but also send a username token over to the service component so it can implement additional security checks on-premise. I have a console application and in the program class I want to use the proxy generated with Add Service Reference to send a message via the Azure Service Bus. You can see in my WCF client configuration below I have setup my details for the azure service bus url and am using the ws2007HttpRelayBinding. Next is my configuration for the relay binding. You can see below I have configured security to use TransportWithMessageCredential so we will flow the username token with the message and also the RelayAccessToken relayClientAuthenticationType which means the component will validate against ACS before being allowed to access the relay endpoint to send a message.     After the binding we need to configure the endpoint behavior like in the below picture. This is the normal configuration to use a shared secret for accessing a Service Bus endpoint.   Finally below we have the code of the client in the console application which will call the service bus. You can see that we have created our proxy and then made a normal call to a WCF service but this time we have also set the ClientCredentials to use the appropriate username and password which will be flown through the service bus and to our service which will validate them.     Conclusion As you can see from the above walkthrough it is not too difficult to configure a service to use both a shared secret and username token at the same time. This gives you the power and protection offered by the access control service in the cloud but also the ability to flow additional tokens to the on-premise component for additional security features to be implemented. Sample The sample used in this post is available at the following location: https://s3.amazonaws.com/CSCBlogSamples/Acme.Azure.ServiceBus.Poc.UN.zip

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  • Saint Louis Days of .NET 2012

    - by James Michael Hare
    Hey all, just a quick note to let you know I'll be one of the speakers at the St. Louis Days of .NET this year.  I'll be giving a revamped version of my Little Wonders (going to add some new ones to keep it fresh) -- and hopefully other presentations as well, the session selection process is ongoing.St. Louis Days of .NET is a wonderful conference in the midwest and a bargain to boot (only $175 if you register before July 1st!  Hope to see you there.For more information, visit: http://www.stlouisdayofdotnet.com/2012

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  • Oracle ATG Ranked "Leader" Once Again In This Year's Gartner Magic Quadrant For E-Commerce

    - by Michael Hylton
    Oracle ATG Web Commerce is in the top portion of the Leaders quadrant once again in this year's Gartner Magic Quadrant for E-Commerce, and gained in “ability to execute” over the 2010 version. Leaders are defined in this Magic Quadrant as technology providers that demonstrate the optimal blend of insight, innovation, execution and the ability to "see around the corner." Oracle ATG Web Commerce is a Leader because it has broadened its e-commerce capabilities with multisite management, a broader range of mobile devices supported and other additions, and Gartner points out ATG’s steady growth in revenue, market share and market visibility. Gartner notes that Oracle made the announcement regarding its acquisition of ATG in November 2010 and this has helped ATG with additional sales, marketing, R&D and global partnerships.Oracle ATG's latest release, Oracle ATG Commerce 10, provides several important enhancements, including multisite management, cross-channel campaign management and support for a broader range of mobile devices, with the addition of merchandising (including updates to the user interface) and promotions applications. The Magic Quadrant focuses on e-commerce for B2B and B2C across industry verticals, including retail, manufacturing, distribution, telecommunications, publishing, media, and financial services. The product should be able to integrate with applications beyond traditional e-commerce channels to meet the emerging customer requirement to transact across channels with a seamless experience.

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  • Oracle ATG Ranked "Leader" Once Again In This Year's Gartner Magic Quadrant For E-Commerce

    - by Michael Hylton
    Oracle ATG Web Commerce is in the top portion of the Leaders quadrant once again in this year's Gartner Magic Quadrant for E-Commerce, and gained in “ability to execute” over the 2010 version. Leaders are defined in this Magic Quadrant as technology providers that demonstrate the optimal blend of insight, innovation, execution and the ability to "see around the corner." Oracle ATG Web Commerce is a Leader because it has broadened its e-commerce capabilities with multisite management, a broader range of mobile devices supported and other additions, and Gartner points out ATG’s steady growth in revenue, market share and market visibility. Gartner notes that Oracle made the announcement regarding its acquisition of ATG in November 2010 and this has helped ATG with additional sales, marketing, R&D and global partnerships.Oracle ATG's latest release, Oracle ATG Commerce 10, provides several important enhancements, including multisite management, cross-channel campaign management and support for a broader range of mobile devices, with the addition of merchandising (including updates to the user interface) and promotions applications. The Magic Quadrant focuses on e-commerce for B2B and B2C across industry verticals, including retail, manufacturing, distribution, telecommunications, publishing, media, and financial services. The product should be able to integrate with applications beyond traditional e-commerce channels to meet the emerging customer requirement to transact across channels with a seamless experience.

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  • DataContractSerializer: type is not serializable because it is not public?

    - by Michael B. McLaughlin
    I recently ran into an odd and annoying error when working with the DataContractSerializer class for a WP7 project. I thought I’d share it to save others who might encounter it the same annoyance I had. So I had an instance of  ObservableCollection<T> that I was trying to serialize (with T being a class I wrote for the project) and whenever it would hit the code to save it, it would give me: The data contract type 'ProjectName.MyMagicItemsClass' is not serializable because it is not public. Making the type public will fix this error. Alternatively, you can make it internal, and use the InternalsVisibleToAttribute attribute on your assembly in order to enable serialization of internal members - see documentation for more details. Be aware that doing so has certain security implications. This, of course, was malarkey. I was trying to write an instance of MyAwesomeClass that looked like this: [DataContract] public class MyAwesomeClass { [DataMember] public ObservableCollection<MyMagicItemsClass> GreatItems { get; set; }   [DataMember] public ObservableCollection<MyMagicItemsClass> SuperbItems { get; set; }     public MyAwesomeClass { GreatItems = new ObservableCollection<MyMagicItemsClass>(); SuperbItems = new ObservableCollection<MyMagicItemsClass>(); } }   That’s all well and fine. And MyMagicItemsClass was also public with a parameterless public constructor. It too had DataContractAttribute applied to it and it had DataMemberAttribute applied to all the properties and fields I wanted to serialize. Everything should be cool, but it’s not because I keep getting that “not public” exception. I could tell you about all the things I tried (generating a List<T> on the fly to make sure it wasn’t ObservableCollection<T>, trying to serialize the the Collections directly, moving it all to a separate library project, etc.), but I want to keep this short. In the end, I remembered my the “Debug->Exceptions…” VS menu option that brings up the list of exception-related circumstances under which the Visual Studio debugger will break. I checked the “Thrown” checkbox for “Common Language Runtime Exceptions”, started the project under the debugger, and voilà: the true problem revealed itself. Some of my properties had fairly elaborate setters whose logic I wanted to ignore. So for some of them, I applied an IgnoreDataMember attribute to them and applied the DataMember attribute to the underlying fields instead. All of which, in line with good programming practices, were private. Well, it just so happens that WP7 apps run in a “partial trust” environment and outside of “full trust”-land, DataContractSerializer refuses to serialize or deserialize non-public members. Of course that exception was swallowed up internally by .NET so all I ever saw was that bizarre message about things that I knew for certain were public being “not public”. I changed all the private fields I was serializing to public and everything worked just fine. In hindsight it all makes perfect sense. The serializer uses reflection to build up its graph of the object in order to write it out. In partial trust, you don’t want people using reflection to get at non-public members of an object since there are potential security problems with allowing that (you could break out of the sandbox pretty quickly by reflecting and calling the appropriate methods and cause some havoc by reflecting and setting the appropriate fields in certain circumstances. The fact that you cannot reflect your own assembly seems a bit heavy-handed, but then again I’m not a compiler writer or a framework designer and I have no idea what sorts of difficulties would go into allowing that from a compilation standpoint or what sorts of security problems allowing that could present (if any). So, lesson learned. If you get an incomprehensible exception message, turn on break on all thrown exceptions and try running it again (it might take a couple of tries, depending) and see what pops out. Chances are you’ll find the buried exception that actually explains what was going on. And if you’re getting a weird exception when trying to use DataContractSerializer complaining about public types not being public, chances are you’re trying to serialize a private or protected field/property.

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  • Jagran Prakashan Increases Staff Productivity by 40%

    - by Michael Snow
    Jagran Prakashan Increases Staff Productivity by 40%, Launches New IT Projects up to 4x Faster, Enables Mobile Service, and Improves Business Agility Oracle Customer: JPL Location:  Uttar Pradesh, India Industry: Media and Entertainment Employees:  10,000 Annual Revenue:  $100 to $500 Million Jagran Prakashan Ltd. (JPL) is one of India's premier media and communications groups with interests spanning print, advertising, event management, and mobile services for weather, cricket scores, and educational activities. It is a major media enterprise, with 300 locations across 15 states. Its impressive stable of print publications includes Dainik Jagran, the world’s most widely read daily newspaper––with a readership of over 55 million––the country’s leading afternoon dailies, and a range of popular local, bilingual, and English language newspapers. JPL was using multiple systems to manage its business processes. Users were resistant to using multiple passwords for various applications, preferring to continue their less efficient, legacy work practices. In addition, there was no single repository for sharing documents across the organization, such as company announcements or project documents. The company relied on e-mail to disseminate up-to-date company information, often missing employees. It was also time-consuming and difficult for managers to track the status of ongoing assignments or projects because collaboration and document sharing was inefficient and ineffective.With diverse businesses and many geographic locations, JPL needed to implement a centralized and user-friendly enterprise portal to improve document sharing and collaboration and increase business agility. The company implemented Oracle WebCenter Portal to create a dynamic, secure, and intuitive self-service enterprise portal to improve the user experience and increase operating efficiency. It improved staff productivity by 40%, accelerated new IT projects by up to 4x, boosted staff morale, and increased business agility.   Increases Staff Productivity by 40%, Launches New Products up to 2x Faster A word from JPL "With Oracle WebCenter Portal, we gained a dynamic, secure, and intuitive self-service enterprise portal that provided an exceptional user experience and enabled us to engage employees in a collaborative environment. It increased IT staff productivity by 40%, delivered new projects up to 4x faster, and enabled mobile service to improve our business agility.” Sarbani Bhatia, Vice President IT, Jagran Prakashahn Ltd Before implementing Oracle WebCenter Portal, JPL stored project-critical information, such as page planning of daily newspaper editions and the launch of new editions or supplements on individual laptops or in the e-mail system. Collaboration between colleagues was limited to physical meetings, telephone discussions, and e-mail. It was difficult to trace and recover important project documents when a staff member resigned, which represented a significant risk to business continuity. Employees were also averse to multiple passwords and resisted using the systems, affecting staff productivity. With Oracle WebCenter Portal, JPL created a dynamic, secure, and intuitive self-service enterprise portal with business activity streams. The portal allowed users to navigate, discover, and access information, such as advertising rates, requisition approvals, ad-hoc queries, and employee surveys from a single entry point with a single password. Managers can also upload important documents, such as new pricing for advertisers or newspaper distributors, and share them through the information and instruction section in the portal. In addition, managers can now easily track and review timelines for projects online rather than gathering information from meetings and e-mails. The company gained the ability to centrally manage information, ensured business continuity, and improved staff productivity by 40%.“In the media industry, news has a very short shelf life, so speed is crucial. Information delayed is like information lost,” said Sarbani Bhatia, vice president IT, Jagran Prakashahn Ltd. “Thanks to Oracle WebCenter Portal’s contextual collaboration tools, we can provide and share feedback for new project launches, such as career or education supplements, up to 2x faster through discussion forums or knowledge groups. Tasks that previously required four months, we now complete in one month.”In addition, the company can broadcast announcements, flash employee birthdays, and promote important events through the message section on the webpage, instead of using the e-mail system. The company can also conduct opinion polls to gauge employee response to organizational issues and improve management decision-making.“With over 10,000 employees across 300 locations, it is critical for management to hear the voice of employees and develop a cohesive organizational culture. Oracle WebCenter Portal enables employees to engage with business processes and systems in a collaborative environment, providing users with an exceptional experience,” Bhatia said. Enables Mobility Access and Increases Business Agility Newspaper advertisements generate the majority of JPL’s revenue. With most sales staff on the move, the company needed to ensure timely approval of print advertisement discounts for specific clients and meet tight publication deadlines.  By integrating Oracle WebCenter Portal seamlessly with its enterprise resource planning (ERP) system and other applications, such as the organizational mass mailing system, business intelligence, and management information system, JPL embedded its approval workflow processes into the enterprise portal and provided users with an integrated and intuitive interface. About 30% of JPL’s sales staff members now have tablets and receive advertising discount approval from managers while in the field and no longer need to return to the office, which has significantly improved efficiency and increased business agility.“Application mobility was critical for sales representatives in the field to meet stringent auditing requirements for online accountability, particularly for our newspaper advertising business. Staff member satisfaction has improved significantly now that the sales team can use tablets to access the portal––a capability we will extend to smart phones in the second stage of the implementation,” Bhatia said. Accelerates Application Development by up to 4x and Cuts Costs by up to 60% With Oracle WebCenter Portal, users can easily create, modify, and upload information to their personalized webpages without IT assistance. By seamlessly integrating Oracle WebCenter Portal with the payroll database, managers can decide which members of their team can access the page and with whom they will share information, a decision based on role or geographical location. A sales representative selling advertising space for a local language daily newspaper, for example, can upload an updated advertising rate relevant only to that particular publication. Users can also easily adapt to the new platform, thanks to its intuitive design and look, reducing the need for training and lowering resistance to using the system.Using Oracle WebCenter Portal’s out-of-the-box reusable components, such as portal pages and templates, provided JPL’s developers with a comprehensive and flexible user experience platform and increased the speed of application development. In less than five months, JPL developed more than 55 workflows. The IT team accelerated deployment of new applications by up to 4x, as they do not need to install them on individual machines now that they have a web-based environment.   “Previously, we would have spent a whole day deploying a new application for each department or location. With a browser-based environment, we have cut costs by up to 60% by reducing deployment time to zero, because our IT team can roll out a new application from a single point, thanks to Oracle WebCenter Portal,” Bhatia said. Challenges Provide a dynamic, secure, and intuitive self-service enterprise portal to improve staff productivity and ensure business continuity Enable seamless integration with multiple enterprise applications to improve workflow efficiency—including approval of print advertisement discounts—and increase business agility Improve engagement with employees and enable collaboration to enhance management decision-making Accelerate time-to-market for new services, such as new advertising programs Solutions Oracle Product and ServicesOracle WebCenter Portal 11g Increased staff productivity by 40% and enhanced user satisfaction by enabling employees to easily navigate, discover, and access information from a single, self-service enterprise portal without IT assistance Launched new products, such as career or education supplements, up to 2x faster by enabling peer collaboration and incorporating feedback generated through discussion forums, thanks to Oracle WebCenter Portal’s out-of-the-box collaboration tools Accelerated application development up to 4x by enabling developers to optimize reusable components for managing and deploying new applications in a browser-based environment rather than spending one day to install applications for each department, cutting costs by up to 60% Ensured business continuity by enabling managers to easily track and review project timelines online rather than storing important documents on individual laptops or relying on the e-mail system Increased business agility and operational efficiency by seamlessly integrating with the in-house, ERP system and embedding business processes into a single portal Boosted company revenue by enabling sales team members to submit print-advertising discount requests through mobile devices instead of waiting to return to office, ensuring timely approval from managers to meet tight publication deadlines Improved management decision-making by enabling employees to easily share and access feedback through opinion polls or forums, boosting staff morale Introduced the single sign-on capability and enhanced security by enabling managers to decide access level for staff members based on role or geographical location Reduced the need for staff training and minimized user resistance to systems by providing a dynamic and intuitive user experience Why Oracle JPL did not consider other products because the company was already using Oracle Database, Enterprise Edition with Real Application Clusters and had a positive experience with Oracle. JPL chose Oracle WebCenter Portal to ensure no compatibility issues for integration with its existing Oracle products and to take advantage of the experience and support of a reputable vendor to ensure business continuity. “We chose Oracle because we knew we could rely on its support and experience. In addition, Oracle WebCenter Portal’s speed, agility, and mobile access features were a perfect fit for our business requirements,” Bhatia said. Implementation Process JPL launched the enterprise portal to 500 users in the first phase of the project, and plans to extend this to 2,000 users when the portal is fully launched. Oracle partner PricewaterhouseCoopers used Oracle Application Development Framework for the intial set-up, user training and to develop and design sample workflows. JPL’s internal IT staff then took charge of the implementation, bringing it to completion on budget. Partner Oracle PartnerPricewaterhouseCoopers (India)

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  • New to world of Ubuntu

    - by Michael Raymond Cheney
    I've been running Ubuntu 13.04 since June 2013, and upgrading to 13.10 as we speak.(Note I own total 3 laptops.) My goal is to have one complete Linux machine and one dual boot, and third well (he is a newer Lenovo with Windows 8.1 and is touch screen.) but I want to learn Ubuntu life and further myself with using it for everyday use, but I'm not very fluid in Linux usage and hoping to find people who have a love for teaching others how to be one with the BEST OS IN THE WORLD! Hope I've got few people wanting to teach or give good instruction for success. ~Mike Cheney~

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  • Modern Shader Book?

    - by Michael Stum
    I'm interested in learning about Shaders: What are they, when/for what would I use them, and how to use them. (Specifically I'm interested in Water and Bloom effects, but I know close to 0 about Shaders, so I need a general introduction). I saw a lot of books that are a couple of years old, so I don't know if they still apply. I'm targeting XNA 4.0 at the moment (which I believe means HLSL Shaders for Shader Model 4.0), but anything that generally targets DirectX 11 and OpenGL 4 is helpful I guess.

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  • Read Committed isolation level, indexed views and locking behavior

    - by Michael Zilberstein
    From BOL, " Key-Range Locking " article: Key-range locks protect a range of rows implicitly included in a record set being read by a Transact-SQL statement while using the serializable transaction isolation level . The serializable isolation level requires that any query executed during a transaction must obtain the same set of rows every time it is executed during the transaction. A key range lock protects this requirement by preventing other transactions from inserting new rows whose...(read more)

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  • Quicktips 1: Windows 7 Libraries; New website

    - by Michael B. McLaughlin
    I’m working on several large posts right now. So in the interim, I’ve decided to do shorter posts that contain something I find very helpful. This is the first. I’ve been using Windows 7 since April 2010. It’s the first OS I’ve ever worked with that I actually enjoy. I’ve used many over the years (KERNAL; PC DOS; MS-DOS 3.x+; Windows 3.0, 3.11, 95, 98, 98 SE, Me, NT 3.51, NT 4, 2000, XP, Vista, 7; various GNU/Linux distros starting with Debian 1.2 – most recently Ubuntu 10.04; ProDOS, Mac OS 9.X, Mac OS X (through 10.4); SunOS, Solaris; AIX, z/OS; OpenVMS). Some were frustrating. Some tolerable. Some were “nice except for…”. OS X actually started out as seemingly “nice” until every single release contained a breaking change to some major API and they then decided to flip-off everyone who had bought a Mac as little as two years earlier with the release of Snow Leopard without PPC support. Windows 7 is the first one that’s just “nice” without any qualifiers. There are so many little features that add up to make it nice. Today’s Quicktip is one of them. Quicktip 1: Create a Library for your Code One thing I particularly like about Windows 7 is the Libraries feature in Explorer. Specifically the fact that you can create custom ones. I used to spend a lot of time opening new Explorer windows and navigating my various Visual Studio projects folders. Custom libraries allowed me to simplify that whole process. I now simply go to my “Code” library and there it all is. Adding a new library is easy. Open an Explorer window. If you aren’t in your Libraries when it opens, navigate to Libraries. Click the “New library” button. Give it a name. Then right click on the new library you created and go to “Properties”. Click the “Include a folder…” button. Choose the folder you want and press “Include folder”. Voilà! If you wish to add more, simply click “Include a folder…” again and repeat. It’s true that this is just a small time saver. But it’s one of those things that just adds a really nice touch. ------------------------ In a separate note, just before Christmas I finally finished and published my new website: http://www.bobtacoindustries.com/ . I waited to post here about it until I found time to incorporate a few things I hadn’t had the time to do when I pushed it out for its “soft open”. Most of them are now done and so my site is now formally open. I have no plans or intentions of moving my blog ( http://blog.bobtacoindustries.com/ points here). I quite like it here, both in terms of the interface and also in terms of the concept (and realization thereof) of pooling geek bloggers to create a pool of knowledge and helpful tips, tricks, techniques, and advice. I created it simply because I felt that it was time to have a website as I venture further into my return to the land of software development. The “For Devs” section should hopefully be useful to developers, particularly the links section. It’s my curated list of sites that I regularly visit to solve problems, to help answer questions on Twitter and the AppHub forums, and to learn new things. I’ll be adding links to it periodically and will be including topic areas as I become acquainted with them enough to form a proper list. WPF will likely be the first topic area added. If there are any links you think I should add to the existing topics, let me know! I warn in advance that I’m less inclined to add blogs; there are simply too many good blogs and I do not want to have hundreds per topic area. So blogs are limited primarily, though not exclusively, to acknowledged experts in the subject area who generally blog regularly about it and who usually are part of the team that develops the product or technology in question. I’m much more amenable to including individual blogs posts in the techniques subcategory in the appropriate topic area. Ultimately, it’s a collection of things I find interesting and helpful. So please no hard feelings if I don’t add a link you think is awesome. I may well think it’s awesome too, but conclude that it doesn’t fit with my goals for the dev links area.

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  • Content Flood and Frustration? ==> Content Salvation via WebCenter

    - by Michael Snow
    If you are still stuck on Documentum and somehow have missed hearing about our Move-Off Documentum program. Here’s a refresher on the basics to help save you from your ongoing frustration. Check out Capitalizing on Content How much content have you pushed around over email, through collaboration, and via social channels this week? Have you been engaged with a process that has been smooth, problem-free, and leaves you with a lasting impression of a great user experience? How are you managing your online presence to ensure that your customers, partners, employees and potential future customers are experiencing a consistently engaging web experience? You really can’t do this without a solid Web Experience Management platform. Learn more from the CITO Research White Paper: Creating a Successful and Meaningful Customer Experience on the Web If you'd like to catch up on what Oracle WebCenter has been doing lately - check out the latest recording now available OnDemand: March 2012 Quarterly Customer Update Webcast. Amazing how much can be done in a day on the internet. It’s even more impressive to see this presented in an infographic like the one below by mbaonline.com. How much longer can you manage the ever increasing volumes of content without some technology assistance?  Created by: MBAOnline.com

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  • Managing Social Relationships for the Enterprise – Part 1

    - by Michael Hylton
    By Reggie Bradford, Senior Vice President, Oracle  Today, Mark Hurd, President of Oracle, Thomas Kurian, Executive Vice President of Oracle and I discussed the strategic importance of how social media is impacting the enterprise and how it is changing the way customers, prospects employees and investors interact with brands worldwide.  Oracle understands that the consumer is in control and as such, brands must evolve and change to meet growing needs. In addition, according to social media thought leader and Analyst from Altimeter Group, Jeremiah Owyang, companies now average 178 corporate-owned social media accounts. When Oracle added leading social marketing, listening analytics and development tools from Vitrue, Collective Intellect and Involver to its Oracle’s Cloud Services Suite we went beyond providing a single set of tools. We developed an entire framework to include a comprehensive social relationship management suite to help companies move beyond the social enterprise and achieve the social-enabled enterprise.  The fundamental shift from transaction to engagement means that enterprises need not only a social strategy, but should also ensure that the information and data received from social initiatives flow back to marketing, sales, support and service. Doing so enables companies to deliver a proactive and compelling experience and provides analytics to turn engagement into opportunity – and ultimately that opportunity into revenue.  On September 13, 2012, I am delighted to sit down with Jeremiah to further the discussion about how enterprises are addressing social media strategies and managing content.  In addition, we will be taking your questions after the webinar via Twitter (@Oracle, @ReggieBradford, @cfinn, @jowyang). Use #oracle and #socbiz to submit questions and follow the conversation. I look forward to speaking with you and answering your questions online.  For more information about becoming a social-enabled enterprise, visit www.oracle.com/social. And don’t miss the insights of other social business thought leaders at www.oracle.com/goto/socialbusiness.

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  • Oracle CRM For Public Sector, Commercial Business, Education

    - by michael.seback
    Chongqing Transport Commission Improves Management of Transport Projects The Chongqing Transport Commission is responsible for public passenger, road, and waterway transport in urban and rural areas of Chongqing. The commission administers the region's road and water industry; oversees the construction of transport infrastructure; and manages civil aviation, railroads, roads, waterways, ports, and wharves. "After studying the IT initiatives of other provincial transport commissions, we decided to use Siebel Public Sector to build our integrated transport service system. The Siebel software offers powerful functions that allow us to integrate information and improve the management of our road, rail, and waterway infrastructure projects." - Chen Xiaoming, Vice Director, Information Center, Chongqing Transport Commission. Read more here. Siemens Information Services Increases Productivity by 20% Siemens Information Services Pvt, Ltd. provides back-office account processing services to Siemens' vendors. The company works with Siemens' healthcare, energy, and industry divisions in Europe, the United States, and parts of the Asia-Pacific region. It approves financial services such as processing payroll, accounts data, purchase orders, invoices, and payments, and also creates service catalogs for customers and internal teams. "Oracle CRM ON Demand provides us with a complete view of each customer's data from the moment they log a request to the time we close it. This has eliminated manual requests, and improved the service we offer to our clients across the Asia-Pacific region." -Sunil Zutshi, General Manager, IT, Siemens Information Services Pvt, Ltd. Read more here. China Distance Education Holdings Improves Call Center Productivity by 24% China Distance Education Holdings Limited is a leading provider of online education. The organization offers 174 courses through 16 Web sites, including accounting, healthcare, law, and engineering. In 2010, 215,000 students were enrolled. "Online education is a fast growing sector in China. To maintain our competitiveness, we implemented Oracle Contact Center Anywhere to make it easier and faster for our call center staff to respond to student enquiries. As a result, their productivity increased by 24%." - Qin Songjiang, Chief Technology Officer, China Distance Education Holdings Limited. Read more here.

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  • Verizon Business Delivers New Sales and Support Tools

    - by michael.seback
    Verizon Business Delivers New Sales and Support Tools and Improves System Performance by 35% Verizon Business, a unit of Verizon Communications, is a global leader in communications and IT solutions. With one of the world's most connected internet protocol networks, Verizon Business delivers communications, IT, security, and network solutions to many of the largest businesses and governments. ..."Our work with Accenture to upgrade our Oracle systems has improved system performance significantly. In a recent survey, 84% of users said performance was 'faster' or 'much faster.' Plus, our sales and support staff have new tools to improve productivity and customer service, which ultimately drives customer retention and revenue." - Rob Moore, Director Verizon Business ...Read more.

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  • Index independent character comparison within text blocks

    - by Michael IV
    I have the following task: developing a program where there is a block of sample text which should be typed by user. Any typos the user does during the test are registered. Basically, I can compare each typed char with the sample char based on caret index position of the input, but there is one significant flaw in such a "naive" approach. If the user typed mistakenly more letters than a whole string has, or inserted more white spaces between the string than should be, then the rest of the comparisons will be wrong because of the index offsets added by the additional wrong insertions. I have thought of designing some kind of parser where each string (or even a char ) is tokenized and the comparisons are made "char-wise" and not "index-wise," but that seems to me like an overkill for such a task. I would like to get a reference to possibly existing algorithms which can be helpful in solving this kind of problem.

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  • Oracle WebCenter Quiz

    - by Michael Snow
    Quiz: How many of the following business necessities can you accomplish with Oracle WebCenter? a) Employee On-boarding b) Policies & Procedures c) Regulatory Compliance d) Sales Enablement Dashboards e) Secure Deal Collaboration f) Document & IP Management g) Accounts Payable h) Records Management i) Claims Processing j) Marketing and Brand Management k) Call Center & HelpDesk l) Contract Management m) Collaborative Content Contribution and Sharing Environment n) Enterprise Application, Desktop and Office integration o) Share Content Across Intranet And Extranets p) Combine Content In Composite Applications q) Subject Matter Expert Location r) Personalize Recommendations of Spaces, Documents, Wikis, Blogs, and Topics s) Collaborative Community Websites t) Marketing Driven Websites u) Strategic Web Experience Management v) Online Engagement Optimization w) Create Targeted Online Experiences x) Manage Interactive Social Experiences y) Optimize Multi-Channel Customer Experiences z) End-User Personalization & Syndication aa) ALL OF THE ABOVE!!!  (HINT: CHOOSE THIS ONE!!) bb) NONE OF THE ABOVE Learn More - Join us for a Webcast   Do More with Oracle WebCenter – Expand Beyond Content Management

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  • Microsoft Interview Attire

    - by Michael
    Hi all, I have an interview with Microsoft in a week and am wondering what to wear. The recruiter said Business Casual but that means very little to me. I'm sure some people here have already had interviews at MS. Anyone care to share what the interviewers were wearing? Would I be out of place with jeans and a polo shirt? Honestly, I feel more comfortable with casual clothes (some people are the opposite) but I don't want to look under dressed either. Thanks for the tips.

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  • How does this ruby error handling module code work

    - by Michael Durrant
    Trying to get a better handle on ruby exception handling. I have this code (from a book): def err_with_msg(pattern) m = Module.new (class << m; self; end).instance_eval do define_method(:===) do |e| pattern === e.msg end end m end So ok this is a method. We're creating a new Module. I think of module as mix-ins. Not sure what it's doing here. Not we add the module to the class. Fair enough. Then we have self on its own. What that for? I guess we have a little anonymouse method this is just about self. hmmm ok, now for each of the above, check the pattern match. but for each, I thought the above for for a new Module, did the module get to use instance's by being included? A better explanation of what's going on here would be most helpful.

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  • Issues with LVM partition size in Server 13.04

    - by Michael
    I am new to ubuntu and a little confused about how hard drive partitions and LVM works. I remember setting up Ubuntu server 13.04 and telling to to use 1TB of a 3TB server. Well I have maxed that out with blu-ray rips and want the rest of the drive for space. On log-in it says: System load: 2.24 Processes: 179 Usage of /: 88.7% of 912.89GB Users logged in: 0 Memory usage: 6% IP address for p5p1: 192.168.0.100 Swap usage: 0% => / is using 88.7% of 912.89GB lvdisplay outputs: --- Logical volume --- LV Path /dev/DeathStar-vg/root LV Name root VG Name DeathStar-vg LV Write Access read/write LV Creation host, time DeathStar, 2013-05-18 22:21:11 -0400 LV Status available # open 1 LV Size 2.70 TiB Current LE 707789 Segments 2 Allocation inherit Read ahead sectors auto - currently set to 256 Block device 252:0 --- Logical volume --- LV Path /dev/DeathStar-vg/swap_1 LV Name swap_1 VG Name DeathStar-vg LV Write Access read/write LV Creation host, time DeathStar, 2013-05-18 22:21:11 -0400 LV Status available # open 2 LV Size 3.75 GiB Current LE 959 Segments 1 Allocation inherit Read ahead sectors auto - currently set to 256 Block device 252:1 vgdisplay outputs: VG Name DeathStar-vg System ID Format lvm2 Metadata Areas 1 Metadata Sequence No 4 VG Access read/write VG Status resizable MAX LV 0 Cur LV 2 Open LV 2 Max PV 0 Cur PV 1 Act PV 1 VG Size 2.73 TiB PE Size 4.00 MiB Total PE 715335 Alloc PE / Size 708748 / 2.70 TiB Free PE / Size 6587 / 25.73 GiB df outputs: Filesystem 1K-blocks Used Available Use% Mounted on /dev/mapper/DeathStar--vg-root 957238932 848972636 59634696 94% / none 4 0 4 0% /sys/fs/cgroup udev 1864716 4 1864712 1% /dev tmpfs 374968 1060 373908 1% /run none 5120 4 5116 1% /run/lock none 1874824 148 1874676 1% /run/shm none 102400 24 102376 1% /run/user /dev/sda2 234153 56477 165184 26% /boot And fdisk /dev/sda -l outputs: Disk /dev/sda: 3000.6 GB, 3000592982016 bytes 255 heads, 63 sectors/track, 364801 cylinders, total 5860533168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk identifier: 0x00000000 Device Boot Start End Blocks Id System /dev/sda1 1 4294967295 2147483647+ ee GPT Partition 1 does not start on physical sector boundary. I just don't know what to make of all this and am not sure how I can make it use all 2.73TBs. Thanks in advance for any help. EDIT-- Yes I did make changes to the LVM Config, but it didnt do anything. As requested, output of parted -l /dev/sda Model: ATA WDC WD30EFRX-68A (scsi) Disk /dev/sda: 3001GB Sector size (logical/physical): 512B/4096B Partition Table: gpt Number Start End Size File system Name Flags 1 1049kB 2097kB 1049kB bios_grub 2 2097kB 258MB 256MB ext2 3 258MB 3001GB 3000GB lvm Model: ATA WDC WD30EFRX-68A (scsi) Disk /dev/sdb: 3001GB Sector size (logical/physical): 512B/4096B Partition Table: msdos Number Start End Size Type File system Flags Model: Linux device-mapper (linear) (dm) Disk /dev/mapper/DeathStar--vg-swap_1: 4022MB Sector size (logical/physical): 512B/4096B Partition Table: loop Number Start End Size File system Flags 1 0.00B 4022MB 4022MB linux-swap(v1) Model: Linux device-mapper (linear) (dm) Disk /dev/mapper/DeathStar--vg-root: 2969GB Sector size (logical/physical): 512B/4096B Partition Table: loop Number Start End Size File system Flags 1 0.00B 2969GB 2969GB ext4

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  • How to "cast" from generic List<> to ArrayList

    - by Michael Freidgeim
    We are writing new code using generic List<> , e.g. List<MyClass>.   However we have legacy functions, that are expect ArrayList as a parameter. It is a second time, when I and my colleague asked, how to "cast" generic List<MyClass> to ArrayList. The answer is simple- just use ArrayList constructor with ICollection parameter. Note that it is not real cast, it  copies  references to ArrayList. var list=new List<MyClass>(); //Fill list items ArrayList al=new ArrayList(list);//"cast"-

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  • Why do people crawl sites without downloading pictures?

    - by Michael
    Let me show you what I mean: IP Pages Hits Bandwidth 85.xx.xx.xxx 236 236 735.00 KB 195.xx.xxx.xx 164 164 533.74 KB 95.xxx.xxx.xxx 90 90 293.47 KB It's very clear that these person are crawling my site with bots. There's no way that you could visit my site and use <1MB bandwidth. You might say that there's the possibility that they could be browsing the site using some browser or plug-in that does not download images, js/css files, etc., but the simple fact of the matter is that there are not 90-236 pages that are linked from the home page (outside of WP files), even if you visited every page twice. I could understand if these people were crawling the site for pictures, but once again, the bandwidth indicates that this isn't what is happening. Why, then, would they crawl the site to simply view the HTML/txt/js/etc. files? The only thing that I can come up with is that they are scanning for outdated versions of WordPress, SQL injection vulnerabilities, etc., which makes me inclined to outright ban the IPs, but I'm curious, is it possible that this person is a legitimate user, or at the very least, not intending to be harmful?

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  • SQL Server 2014 – delayed transaction durability

    - by Michael Zilberstein
    As I’m downloading SQL Server 2014 CTP2 at this very moment, I’ve noticed new fascinating feature that hadn’t been announced in CTP1 : delayed transaction durability . It means that if your system is heavy on writes and on another hand you can tolerate data loss on some rare occasions – you can consider declaring transaction as DELAYED_DURABILITY = ON . In this case transaction would be committed when log is written to some buffer in memory – not to disk as usual. This way transactions can become...(read more)

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  • n00b needs some PHP syntax guidance [closed]

    - by Michael
    If you look at http://www.cruc.es/?paged=12/ and go to the bottom of the page you'll see the bottom navigation with the next and previous options. I've been able to make the page numbers work by changing page to paged= in the code. I don't know enough about PHP to get the previous/next options to work. Any advice would be appreciated and I've pasted the code below. Thank you: n00b if ( $query->found_posts > $query->query_vars["posts_per_page"] ) { echo '<ul class="paging">'; // Previous link? if ( $page > 1 ) { echo '<li class="previous"><a href="'.$baseURL.'/page/'.($page-1).'/'.$qs.'">previous</a></li>'; } // Loop through pages for ( $i=1; $i <= $query->max_num_pages; $i++ ) { // Current page or linked page? if ( $i == $page ) { echo '<li class="active">'.$i.'</li>'; } else { echo '<li><a href="'.$baseURL.'/?paged='.$i.'/'.$qs.'">'.$i.'</a></li>'; } } // Next link? if ( $page < $query->max_num_pages ) { echo '<li><a href="'.$baseURL.'/page/'.($page+1).'/'.$qs.'">next</a></li>'; } echo '</ul>'; }

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  • How to display Sharepoint Data in a Windows Forms Application

    - by Michael M. Bangoy
    In this post I'm going to demonstrate how to retrieve Sharepoint data and display it on a Windows Forms Application. 1. Open Visual Studio 2010 and create a new Project. 2. In the project template select Windows Forms Application. 3. In order to communicate with Sharepoint from a Windows Forms Application we need to add the 2 Sharepoint Client DLL located in c:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\ISAPI. 4. Select the Microsoft.Sharepoint.Client.dll and Microsoft.Sharepoint.Client.Runtime.dll. (Your solution should look like the one below) 5. Open the Form1 in design view and from the Toolbox menu Add a Button, TextBox, Label and DataGridView on the form. 6. Next double click on the Load Button, this will open the code view of the form. Add Using statement to reference the Sharepoint Client Library then create two method for the Load Site Title and LoadList. See below:   using System; using System.Collections.Generic; using System.ComponentModel; using System.Data; using System.Drawing; using System.Linq; using System.Text; using System.Security; using System.Windows.Forms; using SP = Microsoft.SharePoint.Client;   namespace ClientObjectModel {     public partial class Form1 : Form     {         // url of the Sharepoint site         const string _context = "theurlofthesharepointsite";         public Form1()         {             InitializeComponent();         }         private void Form1_Load(object sender, EventArgs e)         {                    }         private void getsitetitle()         {             SP.ClientContext context = new SP.ClientContext(_context);             SP.Web _site = context.Web;             context.Load(_site);             context.ExecuteQuery();             txttitle.Text = _site.Title;             context.Dispose();         }                 private void loadlist()         {             using (SP.ClientContext _clientcontext = new SP.ClientContext(_context))             {                 SP.Web _web = _clientcontext.Web;                 SP.ListCollection _lists = _clientcontext.Web.Lists;                 _clientcontext.Load(_lists);                 _clientcontext.ExecuteQuery();                 DataTable dt = new DataTable();                 DataColumn column;                 DataRow row;                 column = new DataColumn();                 column.DataType = Type.GetType("System.String");                 column.ColumnName = "List Title";                 dt.Columns.Add(column);                 foreach (SP.List listitem in _lists)                 {                     row = dt.NewRow();                     row["List Title"] = listitem.Title;                     dt.Rows.Add(row);                 }                 dataGridView1.DataSource = dt;             }                   }       private void cmdload_Click(object sender, EventArgs e)         {             getsitetitle();             loadlist();          }     } } 7. That’s it. Hit F5 to run the application then click the Load Button. Your screen should like the one below. Hope this helps.

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  • XNA RenderTarget2D Sample

    - by Michael B. McLaughlin
    I remember being scared of render targets when I first started with XNA. They seemed like weird magic and I didn’t understand them at all. There’s nothing to be frightened of, though, and they are pretty easy to learn how to use. The first thing you need to know is that when you’re drawing in XNA, you aren’t actually drawing to the screen. Instead you’re drawing to this thing called the “back buffer”. Internally, XNA maintains two sections of graphics memory. Each one is exactly the same size as the other and has all the same properties (such as surface format, whether there’s a depth buffer and/or a stencil buffer, and so on). XNA flips between these two sections of memory every update-draw cycle. So while you are drawing to one, it’s busy drawing the other one on the screen. Then the current update-draw cycle ends, it flips, and the section you were just drawing to gets drawn to the screen while the one that was being drawn to the screen before is now the one you’ll be drawing on. This is what’s meant by “double buffering”. If you drew directly to the screen, the player would see all of those draws taking place as they happened and that would look odd and not very good at all. Those two sections of graphics memory are render targets. All a render target is, is a section of graphics memory to which things can be drawn. In addition to the two that XNA maintains automatically, you can also create and set your own using RenderTarget2D and GraphicsDevice.SetRenderTarget. Using render targets lets you do all sorts of neat post-processing effects (like bloom) to make your game look cooler. It also just lets you do things like motion blur and lets you create mirrors in 3D games. There are quite a lot of things that render targets let you do. To go along with this post, I wrote up a simple sample for how to create and use a RenderTarget2D. It’s available under the terms of the Microsoft Public License and is available for download on my website here: http://www.bobtacoindustries.com/developers/utils/RenderTarget2DSample.zip . Other than the ‘using’ statements, every line is commented in detail so that it should (hopefully) be easy to follow along with and understand. If you have any questions, leave a comment here or drop me a line on Twitter. One last note. While creating the sample I came across an interesting quirk. If you start by creating a Windows Game, and then make a copy for Windows Phone 7, the drop-down that lets you choose between drawing to a WP7 device and the WP7 emulator stays grayed-out. To resolve this, you need to right click on the Windows Phone 7 version in the Solution Explorer, and choose “Set as StartUp Project”. The bar will then become active, letting you change the target you which to deploy to. If you want another version to be the one that starts up when you press F5 to start debugging, just go and right-click on that version and choose “Set as StartUp Project” for it once you’ve set the WP7 target (device or emulator) that you want.

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