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  • Software to create a knowledge base/FAQ system

    - by H1Man
    Our company is looking to build a web-based knowledge base system that can be used by our clients/end users to reduce the amount of support calls. Couple important notes: This is aimed at our end users, in other words, non-techies. So the UI has to be easy to use Should have the excellent (fast, accurate) search Should have ability to rate and comment on articles This will only be maintained by one or 2 people, so security isn't a big concern Something similar to what Microsoft is doing with their Knowledge Base. http://support.microsoft.com/search/ Does anyone have any recommendations on what software I can use? Thanks, H. Edit: I should have made this clear before but I don't mean build as in having our developers build a support/kb system from the ground up. I am looking to use a existing software package/solution that can be used to implement a knowledge base/support site.

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  • Event taps: Varying results with CGEventPost, kCGSessionEventTap, kCGAnnotatedSessionEventTap, CGEve

    - by kevingessner
    I'm running into a thorny problem with posting an event from an event tap. I'm tapping for NSSystemDefined at kCGHIDEventTap, then replacing the event with a new one. The problem I'm running in to is that depending on how I post the event, it's being seen only by some applications. My test applications are Opera, Firefox, Quicksilver, and Xcode. Here are the different techniques I've tried within my event tap callback, with results. I'm expecting an action (the "correct response") from each app; "system beep" means the nothing-is-bound-to-that-key system sound. Create a new event, and return it from the callback. Opera: no response/system beep, Firefox: no response/system beep, Quicksilver: correct response, Xcode: no response/system beep Create a new event, post to kCGSessionEventTap with CGEventPost, return null. Opera: no response/system beep, Firefox: no response/system beep, Quicksilver: correct response, Xcode: no response/system beep Create a new event, post to kCGAnnotatedSessionEventTap with CGEventPost, return null. Opera: correct response, Firefox: correct response, Quicksilver: no response/system beep, Xcode: no response/system beep Create a new event, post with CGEventTapPostEvent, return null. Opera: no response/system beep, Firefox: no response/system beep, Quicksilver: correct response, Xcode: no response/system beep Create a new event, post to kCGSessionEventTap with CGEventPost, and return new event. Opera: no response/system beep, Firefox: no response/system beep, Quicksilver: correct response, Xcode: no response/system beep Create a new event, post to kCGAnnotatedSessionEventTap with CGEventPost, and return new event. Opera: correct response and system beep, Firefox: correct response and system beep, Quicksilver: correct response and system beep, Xcode: no response/double system beep Create a new event, post with CGEventTapPostEvent, and return new event. Opera: no response/system beep, Firefox: no response/system beep, Quicksilver: correct response, Xcode: no response/system beep (6) is the best, but users are complaining about the extra system beep on correct responses, which I'm guessing is coming from the double-posting of the event. I'm not sure of other combinations to try, or where else to look. Can anyone offer any guidance? Is there any way to get the results of both returning the event from my callback and posting to the annotated tap without doing both? Sorry for the lengthy question; I've been doing a lot of experimenting. Thanks in advance Update: this is the code I use to create the event tap: CFMachPortRef eventTap; eventTap = CGEventTapCreate(kCGHIDEventTap, kCGHeadInsertEventTap, 0,CGEventMaskBit(NX_SYSDEFINED) | (1 << kCGEventKeyDown) | (1 << kCGEventKeyUp), myCGEventCallback, (void *)hidEventQueue);

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  • Repair GRUB bootloader for multiboot system

    - by user1715324
    I have two hard disks – one a 1TB and the other a 250 GB. I installed the OSes in the following order: Windows 7 on the first hard disk (1 TB) After that Kubuntu 12.04 on a partition (/dev/sdb7) on the second hard disk (250 GB) The second drive also contains an NTFS partition. Now, kubuntu's bootloader was installed on the second hard drive's MBR (and successfully detected Windows 7). So, whenever I wanted to load Windows I used to select the first hard disk from the BIOS boot menu and the second hard disk whenever I wanted to load kubuntu. I know I could have set the second hard disk as the default drive, still I prefered this method. The problem started when I installed Linux Mint 13 on the second hard disk (/dev/sdb3) and overwrote kubuntu's original MBR. Now, the GRUB just detects Mint and Windows. The MBR on the 1 TB hard disk is untouched. Is there a way I can modify the MBR on the second hard disk now so that it will show kubuntu and Mint both?

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  • Refernce platform specific System.Data.SQLite

    - by Dmitriy Nagirnyak
    Hi, I am using SQLite for the unit testing and might use it as a database for local development/staging. The System.Data.SQLite has basically 2 versions: x86 and x64. Correct one should be used for the specific platform. I have 64 bit Win7, other guys in the team might use 32-bit OSs. The server's platform is not known at this stage. If I use 32-bit version of the assembly on 64-bit platform I get BadImageFormatException: Could not load file or assembly 'System.Data.SQLite'. I believe similar will happen trying to use 64-bit assembly on 32-bit platform. So my question is what is the best way to reference the SQLite assembly so that it does not depend on the platform and people can just use it? It is ok to use 32-bit version of assembly on a 64-bit platform (Maybe there is a switch for that somewhere?). Thanks, Dmitriy.

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  • OOP Design of items in a Point-of-Sale system

    - by Jonas
    I am implementing a Point-of-Sale system. In the system I represent an Item in three places, and I wounder how I should represent them in OOP. First I have the WarehouseItem, that contains price, purchase price, info about the supplier, suppliers price, info about the product and quantity in warehouse. Then I have CartItem, which contains the same fields as WarehouseItem, but adds NrOfItems and Discount. And finally I have ReceiptItem, thats contains an item where I have stripped of info about the supplier, and only contains the price that was payed. Are there any OOP-recommendations, best-practices or design patterns that I could apply for this? I don't really know if CartItem should contain (wrap) an WarehouseItem, or extend it, or if I just should copy the fields that I need. Maybe I should create an Item-class where I keep all common fields, and then extend it to WarehouseItem, CartItem and ReceiptItem. Sometimes I think that it is good to keep the field of the item and just display the information that is needed.

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  • How Can I install UPNP on My System?

    - by Subhen
    Hi, I am completely new with UPNP but I have developed an application which get the XML response from MediaFlu Server (UPnp) and list the Music , Video and Images and plays as per request. Now , I just want to know If I want to set up my UPnp Server on my windows machine (If Feasible) how could I do that? Thanks, Subhen

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  • System.IO.IOException: file used by another process

    - by Srodriguez
    Dear all, I've been working in this small piece of code that seems trivial but still i cannot really see where is the problem. My functions does a pretty simple thing. Opens a file, copy its contents, replace a string inside and copy it back to the original file (a simple search and replace inside a text file then). I didn't really know how to do that as I'm adding lines to the original file, so i just create a copy of the file, (file.temp) copy also a backup (file.temp) then delete the original file(file) and copy the file.temp to file. I get an exception while doing the delete of the file. Here is the sample code: private static bool modifyFile(FileInfo file, string extractedMethod, string modifiedMethod) { Boolean result = false; FileStream fs = new FileStream(file.FullName + ".tmp", FileMode.Create, FileAccess.Write); StreamWriter sw = new StreamWriter(fs); StreamReader streamreader = file.OpenText(); String originalPath = file.FullName; string input = streamreader.ReadToEnd(); Console.WriteLine("input : {0}", input); String tempString = input.Replace(extractedMethod, modifiedMethod); Console.WriteLine("replaced String {0}", tempString); try { sw.Write(tempString); sw.Flush(); sw.Close(); sw.Dispose(); fs.Close(); fs.Dispose(); streamreader.Close(); streamreader.Dispose(); File.Copy(originalPath, originalPath + ".old", true); FileInfo newFile = new FileInfo(originalPath + ".tmp"); File.Delete(originalPath); File.Copy(fs., originalPath, true); result = true; } catch (Exception ex) { Console.WriteLine(ex); } return result; }` And the related exception System.IO.IOException: The process cannot access the file 'E:\mypath\myFile.cs' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.Delete(String path) at callingMethod.modifyFile(FileInfo file, String extractedMethod, String modifiedMethod) Normally these errors come from unclosed file streams, but I've taken care of that. I guess I've forgotten an important step but cannot figure out where. Thank you very much for your help,

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  • Remote search system for samba shares

    - by fostandy
    I have several shares residing on a samba server in a small business environment that I would like to provide search facilities for. Ideally this would be something like google desktop with some extra features (see below), but lacking this the idea is to take what I can get, or at least get an idea for what is out there. Using google desktop search as a reference model, the principle additional requirement is that it is usable from clients over the network. In addition there are some other notes (note that none of these are hard requirements) The content is always files, residing on a single server, accessible from samba shares. Standard ms office document fare Also a lot of rars and zips which it is necessary to search inside. Permissions support, allowing for user-based control to reflect current permission access in samba shares. The userbase will remain fairly static, so manual management of users is fine. majority of users will be Windows based I know there are plenty of search indexers out there: beagle and tracker seem to be the most popular. Most do not seem to offer access control and web-based/remote search does not seem to be high priority. I've also seen a recent post on the samba mailing list asking for pretty much the exact same thing. (They mention a product called IBM OmniFind Yahoo! Edition and while their initial reception seems positive, I am pretty skeptical. RHEL 4? Firefox 2? Updated much?) What else is out there? Are you in a similar situation? What do you use?

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  • How to sketch out an event-driven system?

    - by Jordan
    I'm trying to design a system in Node.js (an attempt at solving one of my earlier problems, using Node's concurrency) but I'm running into trouble figuring out how to draw a plan of how the thing should operate. I'm getting very tripped up thinking in terms of callbacks instead of returned values. The flow isn't linear, and it's really boggling my ability to draft it. How does one draw out an operational flow for an event-driven system? I need something I can look at and say "Ok, yes, that's how it will work. I'll start it over here, and it will give me back these results over here." Pictures would be very helpful for this one. Thanks. Edit: I'm looking for something more granular than UML, specifically, something that will help me transition from a blocking and object-oriented programming structure, where I'm comfortable, to a non-blocking and event driven structure, where I'm unfamiliar.

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  • Diff between $.ajaxSetup and $.ajax in jquery

    - by Deeptechtons
    title is a bit misleading but i would like to know internally (what happens during ajax request) when i execute Code 1 and Code 2 in turns Code 1 $.ajax({url:"1.aspx/HelloWorld",type:"GET",dataType:"json",contentType:"application/json"}); Code 2 $.ajaxSetup({ contentType: "application/json", dataType: "json" }); $.get("1.aspx/HelloWorld","",$.noop,"json"); i ask this because the method HelloWorld in page 1.aspx is executed correctly when run Code 1. But the seconds one refuses to invoke the pageMethod. I have set the ContentType and data as expected but the second request in Code 2 refuses to invoke the method does anyone have a reason for this ?

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  • Biometric access control for time-reporting system

    - by dam
    I made a simple REST application to control the presence of workers. Now I'm looking for an inexpensive (100-250$) hardware, possibly linux based, with a fingerprint reader from which I can perform the user authentication and interact with the application (both the activities) via REST. I saw hundreds of different devices on internet which are supposed to do these activities but there are no good datasheets for them and it's very difficult to understand what's possible to do with those devices. Do you have any suggestions for me? Thanks

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  • Instantiating a System.Threading.Thread object in Jscript

    - by user297029
    I'm trying to create a new System.Threading.Thread object using Jscript, but I can't get the constructor to work. If I just do the following, var thread = new Thread( threadFunc ); function threadFunc() { // do stuff } then I get error JS1184: More than one constructor matches this argument list. However, if I try to coerce threadFunc to System.Threading.ThreadStart via var thread = new Thread( ThreadStart(threadFunc) ) I get error JS1208: The specified conversion or coercion is not possible Anyone know how to do this? It seems like it should be trivial.

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  • How to find the type of shopping cart used to implement in website

    - by harigm
    Is there way to identify which shopping cart open source technology has been used to implemente for any given website? For example: if you are looking at shopping.yahoo.com,shopping.rediff.com can we tell which Shopping cart tool they have used for Example : zen cart, os commerce , magento etc.... I am trying to idenify the website which has zen cart implementation or magento implementation?

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  • Lucene's nested query evaluation regarding negation

    - by ponzao
    Hi, I am adding Apache Lucene support to Querydsl (which offers type-safe queries for Java) and I am having problems understanding how Lucene evaluates queries especially regarding negation in nested queries. For instance the following two queries in my opinion are semantically the same, but only the first one returns results. +year:1990 -title:"Jurassic Park" +year:1990 +(-title:"Jurassic Park") The simplified object tree in the second example is shown below. query : Query clauses : ArrayList [0] : BooleanClause "MUST" occur : BooleanClause.Occur "year:1990" query : TermQuery [1] : BooleanClause "MUST" occur : BooleanClause.Occur query : BooleanQuery clauses : ArrayList [0] : BooleanClause "MUST_NOT" occur : BooleanClause.Occur "title:"Jurassic Park"" query : TermQuery Lucene's own QueryParser seems to evaluate "AND (NOT" into the same kind of object trees. Is this a bug in Lucene or have I misunderstood Lucene's query evaluation? I am happy to give more information if necessary.

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  • Installing a different edition of Windows 8 on an OEM system

    - by user22105
    My PC comes with an OEM copy of Windows 8 (regular), but I only have a Windows 8 Professional DVD. Will Windows 8 automatically detect the edition associated with the product key in my BIOS and install Windows 8 (regular) instead of allowing me to enter the key for the Professional edition? (I have an Asus Q200E Win 8 Core OEM laptop. I borrowed a Windows 8 Professional DVD from my friends, so naturally, I can’t use his product key.)

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  • How to auto-cc a system email account any time a user creates an appointment

    - by Ferdy
    I will not bother explaining my full architecture or reasons for wanting this in order to keep this question short: Is it possible to auto-cc a certain email account any time a Exchange user creates an appointment or meeting in his own calendar? Is it possible using rules? Our Exchange 2007 server is outsourced, I cannot change the configuration or install plugins server-side Preferably, it still should work server-side, because users may use the Outlook client but also Outlook Web Access Is there any other way, perhaps using group policies? My conclusion so far is that the only viable way to accomplish this is to build an Outlook add-on. The problem there is that it will need to be managed for thousands of desktop users and that the add-on will not work when using another client (OWA, mobile). An alternative architecture could be to pull the information from the user's calendar on a scheduled basis. Given that we are talking about a lot of users, scalability is a major issue, this has also been confirmed by Microsoft. Can you confirm that my thinking is correct or do you have any other solutions?

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  • Protecting against transaction concurency (Transaction type; Transaction IsolationLevel)

    - by Vytas999
    Middle-tier component will execute the data access routines in application. The component will call several SQL Server stored procedures to perform database updates. All of these procedure calls run under the control of a single transaction. The code for the middle-tier will implement the following objects: SqlCommand comm = connection.CreateCommand(); SqlTransaction trans; How i must add code to component to specify the highest possible level of protection against such errors(two users try to update the same data concurrently).

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  • scripsharp reference web service / strongly type to results model

    - by user175528
    With scriptsharp (script#) is it possible to get strong typing when calling a service defined in my web app? The only way I can see is to: 1 - use linked / shared files to shadow copy my results classes / domain models across into my script# lib 2 - replicate my model across in the script# lib and use automapper to validate? 3 - use some .tt to code gen? also, even if I can do this, how do I get around the auto camel-casing script# does, when my service result (asmx) wont do this? (so my JSON response will comback as UserMessage, script# will have changed that to userMessage) basically, what I am looking to use script# to achieve is better compile time support against our domain model when calling and processing services in javascript, so something like this: Scriptlet public static class MyScriptlet { public static void Main() { MyService.Service1("hello", ProcessResponse);} public static void ProcessResponse(MyService.Service1ResponseData resp) { jQuery.Select('#Message').Text(resp.UserMessage); jQuery.Select('#Detail').Text(resp.UserDetail); } Service (in our web app) public class MyService { public class Service1ResponseData { public string UserMessage {get;set;} public string UserDetail {get;set;} } public Service1ResponseData Service1(string user) { return new Service1ResponseData() { UserMessage:"hi",UserDetail:"some text"}; } }

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  • Virtual system drive is split between separate LUNs

    - by Tigran
    My hardware VMWare guy told me that a Win2008R2 server I have has a D drive that is split between two separate LUNs. He could not tell me if that's a good thing or bad just that it's not standard practice for him. Would you please explain the benefits or drawbacks of this setup? Thanks EDIT Some additional info. What happened was I had D drive already allocated. Then I asked for more. They said there's no more space on whatever LUN my D drive is on so the option they gave me was that part of the D drive will be on one LUN and other part will be on another LUN. Hope that helps

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  • describe class versions of primitive type data

    - by paula
    please some explain to me this.... Explain why java has class versios of primitive data types? describe the class versions of primitive java types and expain pros and cons? expalin why class versions of primitive java types are available, but why the primitive types are still frequently used? expalin how primitive and non-primitive data types are passed as parameters to methods in java and how that affects altering the value of data passed? primitve data types are: int, float, char, long, short, byte, boolean and double.

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  • Virtualbox 4 hangs when trying to install ubuntu guest on ubuntu host system

    - by misterjinx
    I'm trying to install ubuntu server using virtualbox 4.0.4 in a ubuntu 10.10 host OS. I have the iso image on my hard drive which I used to perform the install. I edited the settings and added this image at the storage section, selected it as a primary master, so I could boot from it and start the install process. But now, each time I start the installation, at the very beginning or if I'm lucky, after I click on the install link at the welcome screen, the process hangs and all the computer is blocked. This happened 3 times already. I even tried to perform the installation using an old CD I had with the 9.10 server version, thinking that the iso image might be the issue, but the problem still persists. I dont know what could cause this problem. My computer is a dell laptop with AMD processor (I dont know if this is important). Any help is very appreciated.

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