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  • Live Event: OTN Architect Day: Cloud Computing - Two weeks and counting

    - by Bob Rhubart
    In just two weeks architects and others will gather at the Oracle Conference Center in Redwood Shores, CA for the first Oracle Technology Network Architect Day event of 2013. This event focuses on Cloud Computing, and features sessions specifically focused on real-world examples of the implementation of cloud computing. When: Tuesday July 9, 2013              8:30am - 12:30pm Where: Oracle Conference Center              350 Oracle Pkwy              Redwood City, CA 94065 Register now. It's free! Here's the agenda: 8:30am - 9:00am Registration and Continental Breakfast 9:00am - 9:45am Keynote 21st Century IT | Dr. James Baty VP, Global Enterprise Architecture Program, Oracle Imagine a time long, long ago. A time when servers were certified and dedicated to specific applications, when anything posted on an enterprise web site was from restricted, approved channels, and when we tried to limit the growth of 'dirty' data and storage. Today, applications are services running in the muti-tenant hybrid cloud. Companies beg their customers to tweet them, friend them, and publicly rate their products. And constantly analyzing a deluge of Internet, social and sensor data is the key to creating the next super-successful product, or capturing an evil terrorist. The old IT architecture was planned, dedicated, stable, controlled, with separate and well-defined roles. The new architecture is shared, dynamic, continuous, XaaS, DevOps. This keynote session describes the challenges and opportunities that the new business / IT paradigms present to the IT architecture and architects. 9:45am - 10:30am Technical Session Oracle Cloud: A Case Study in Building a Cloud | Anbu Krishnaswami Enterprise Architect, Oracle Building a Cloud can be challenging thanks to the complex requirements unique to Cloud computing and the massive scale typically associated with Cloud. Cloud providers can take an Infrastructure as a Service (IaaS) approach and build a cloud on virtualized commodity hardware, or they can take the Platform as a Service (PaaS) path, a service-oriented approach based on pre-configured, integrated, engineered systems. This presentation uses the Oracle Cloud itself as a case study in the use of engineered systems, demonstrating how the technical design of engineered systems is leveraged for building PaaS and SaaS Cloud services and a Cloud management infrastructure. The presentation will also explore the principles, patterns, best practices, and architecture views provided in Oracle's Cloud reference architecture. 10:30 am -10:45 am Break 10:45am-11:30am Technical Session Database as a Service | Michael Timpanaro-Perrotta Director, Product Management, Oracle Database Cloud New applications are now commonly built in a Cloud model, where the database is consumed as a service, and many established business processes are beginning to migrate to database as a service (DBaaS). This adoption of DBaaS is made possible by the availability of new capabilities in the database that enable resource pooling, dynamic resource management, model-based provisioning, metered use, and effective quality-of-service controls. This session will examine the catalog of database services at a large commercial bank to understand how these capabilities are enabling DBaaS for a wide range of needs within the enterprise. 11:30 am - 12:00 pm Panel Q&A Dr. James Baty, Anbu Krishnaswami, and Michael Timpanaro-Perrotta respond to audience questions. Registration is free, but seating is limited, so register now.

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  • dns server bind is not work

    - by milad
    I just installed bind on RHEL 6 and point a domain to that server. but actually when i ping domain it returns error 1214: Here is my named.conf: // // named.conf // // Provided by Red Hat bind package to configure the ISC BIND named(8) DNS // server as a caching only nameserver (as a localhost DNS resolver only). // // See /usr/share/doc/bind*/sample/ for example named configuration files. // options { listen-on port 53 { any; }; listen-on-v6 port 53 { ::1; }; directory "/var/named"; dump-file "/var/named/data/cache_dump.db"; statistics-file "/var/named/data/named_stats.txt"; memstatistics-file "/var/named/data/named_mem_stats.txt"; allow-query { any; }; recursion yes; dnssec-enable yes; dnssec-validation yes; dnssec-lookaside auto; /* Path to ISC DLV key */ bindkeys-file "/etc/named.iscdlv.key"; managed-keys-directory "/var/named/dynamic"; }; logging { channel default_debug { file "data/named.run"; severity dynamic; }; }; zone "." IN { type hint; file "named.ca"; }; include "/etc/named.rfc1912.zones"; include "/etc/named.root.key"; zone "mydomain.com"{ type master; file "/var/named/data/named.mydomain.com"; allow-update { none; }; };` AND The content of "/var/named/data/named.mydomain.com": $TTL 38400 mydomain.com. IN SOA ns1.mydomain.com. milad.yahoo.com. ( 2012101201 ; serial number YYMMDDNN 28800 ; Refresh 7200 ; Retry 864000 ; Expire 38400 ; Min TTL ) mydomain.com. IN A 1.2.3.4 www IN A 1.2.3.4 ns1.mydomain.com. IN A 1.2.3.4 ns2.mydomain.com. IN A 1.2.3.4 mydomain.com. IN NS ns1.mydomain.com. mydomain.com. IN NS ns2.mydomain.com. AND i'm sure the named service is running: [root@server ~]# service named status version: 9.8.2rc1-RedHat-9.8.2-0.10.rc1.el6_3.3 CPUs found: 8 worker threads: 8 number of zones: 20 debug level: 0 xfers running: 0 xfers deferred: 0 soa queries in progress: 0 query logging is OFF recursive clients: 0/0/1000 tcp clients: 0/100 server is up and running named (pid 26299) is running... Thanks for your answers. i know that the ping is not the job of bind, i use it just to check whether domain is pointed to host or not.(ping is open in my server as i got reply in pinging ip) i use network-tools.com to ping domain. here the output of dig utility: dig mydomain.com ; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.10.rc1.el6_3.3 <<>> mydomain.com ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 6806 ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;mydomain.com. IN A ;; Query time: 321 msec ;; SERVER: 5.6.7.8#53(5.6.7.8)##note that 5.6.7.8 is my idc dns ip ;; WHEN: Sun Oct 14 23:53:47 2012

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  • Oracle Database Upcoming Event dates to know

    - by mandy.ho
    February may be a short month, but it's not short of exciting Oracle events. From information packed "Real Performance Days" to participation in one of the biggest IT Security events - look out for Oracle Database and let us know if you are there with us! Feb 13-18, 2011 - Las Vegas, NV TDWI World Conference Series Join Oracle in highlighting Exadata x2-2 and x2-8, along with Oracle Business Intelligence, Enterprise Performance management and Data Warehousing solutions. Oracle will be presenting a workshop - Oracle Data Integration: Best-of-Breed Solutions for the Enterprise Wednesday, February 16, 2011 7p.m - 9p.m Glen Goodrich, Director of Product Management Christophe Dupupet, Director of Product Management, Data Integration http://events.tdwi.org/events/las-vegas-world-conference-2011/sessions/session-list.aspx Feb 14-17, 2011 - Barcelona, Spain Mobile World Congress MWC is an event where Oracle showcases the near complete breadth and depth of value that our Communications Industry strategy and Hardware and Software Solutions can deliver. Oracle supports Communications Service Providers today and delivers platforms and flexibility primed for the future. Oracle will have a two story Pavilion, along with an Oracle Java and Embedded Solutions Center - App Planet. The Exhibition times are Monday, 14th February 09.00 - 19.00 Tuesday, 15th February 09.00 - 19.00 Wednesday, 16th February 09.00 - 19.00 Thursday, 17th February 09.00 - 16.00 Have questions? Meet with Oracle Sales representatives at the Oracle Café. Open every day from 9am to 17:00pm. http://eventreg.oracle.com/webapps/events/ns/EventsDetail.jsp?p_eventId=109912&src=6973382&src=6973382&Act=4 Feb 14-18, 2011 - San Francisco, CA RSA Conference As the world's most complete, open, integrated business software and hardware systems provider, Oracle can uniquely safeguard your information throughout its entire lifecycle. Learn more by attending these sessions: Cloud Computing: A Brave New World for Security and Privacy (CLD-201) Wednesday, February 16 at 8:30 a.m. Databases Under Attack - Securing Heterogeneous Database Infrastructures (DAS-301) Thursday, February 17, 2011 at 8:30 a.m. Seven Steps to Protecting Databases (DAS-402) Friday, February 18 at 10:10 a.m. RSA Conference Attendees will also have the opportunity to meet with Oracle Security Solution experts, see live product demos and more by visiting booth # 1559. Hours: Monday, February 14, 6:00 p.m. - 8:00 p.m., Tuesday, February 15, 11:00 a.m. - 6:00 p.m. and 4:30 p.m. - 6:00p.m., Wednesday, February 16, 11:00 a.m. - 6:00 p.m., and Thursday, February 17, 11:00 a.m. - 3:00 p.m. http://eventreg.oracle.com/webapps/events/ns/EventsDetail.jsp?p_eventId=127657&src=6967733&src=6967733&Act=12 Feb 21-25, 2011 - Various Locations IOUG Presents - A Day of Real World Performance with Tom Kyte, Andrew Holdsworth and Graham Wood These Oracle experts will debate, discuss and delineate the best practices for designing hardware architectures, deploying Oracle databases, and developing applications that deliver the fastest possible performance for your business.Topics are covered in a conversational format - with all three chiming in where appropriate. Each presenter has their own screen projector to demonstrate their individual points to the participants. Customers will have the opportunity to get their specific performance/tuning questions answered and learn how to balance all the different environmental requirements for their applications to improve performance. Register today for the following dates and locations • February 21 in San Diego, CA • February 22 in Los Angeles, CA • February 23 in Seattle, WA • February 25 in Phoenix, AZ http://www.ioug.org/tabid/194/Default.aspx Feb 8-24 - Various Oracle Enterprise Cloud Summit This series of full-day events with cloud experts, sharing real-world best practices, reference architectures and more continues during the month of February. Attend the Oracle Enterprise Cloud Summit to learn how to: • Build a state-of-the-art cloud architecture • Leverage your existing IT investments • Optimize your IT management processes Whether you are considering a move to cloud computing or have already adopted a cloud model, this event offers you the insights you need to take full advantage of cloud computing. Check below to see if the event is coming to a city near you. http://www.oracle.com/us/corporate/events/cloud-events-214342.html

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  • Azure Diagnostics: The Bad, The Ugly, and a Better Way

    - by jasont
    If you’re a .Net web developer today, no doubt you’ve enjoyed watching Windows Azure grow up over the past couple of years. The platform has scaled, stabilized (mostly), and added on a slew of great (and sometimes overdue) features. What was once just an endpoint to host a solution, developers today have tremendous flexibility and options in the platform. Organizations are building new solutions and offerings on the platform, and others have, or are in the process of, migrating existing applications out of their own data centers into the Azure cloud. Whether new application development or migrating legacy, every development shop and IT organization needs to monitor their applications in the cloud, the same as they do on premises. Azure Diagnostics has some capabilities, but what I constantly hear from users is that it’s either (a) not enough, or (b) too cumbersome to set up. Today, Stackify is happy to announce that we fully support Azure deployments, just the same as your on-premises deployments. Let’s take a look below and compare and contrast the options. Azure Diagnostics Let’s crack open the Windows Azure documentation on Azure Diagnostics and see just how easy it is to use. The high level steps are:   Step 1: Import the Diagnostics Oh, I’ve already deployed my app without the diagnostics module. Guess I can’t do anything until I do this and re-deploy. Step 2: Configure the Diagnostics (and multiple sub-steps) Do I want it all? Or just pieces of it? Whoops, forgot to include a specific performance counter, I guess I’ll have to deploy again. Wait a minute… I have to specifically code these performance counters into my role’s OnStart() method, compile and deploy again? And query and consume it myself? Step 3: (Optional) Permanently store diagnostic data Lucky for me, Azure storage has gotten pretty cheap. But how often should I move the data into storage? I want to see real-time data, so I guess that’s out now as well. Step 4: (Optional) View stored diagnostic data Optional? Of course I want to see it. Conveniently, Microsoft recommends 3 tools to do this with. Un-conveniently, none of these are web based and they all just give you access to raw data, and very little charting or real-time intelligence. Just….. data. Nevermind that one product seems to have gotten stale since a recent acquisition, and doesn’t even have screenshots!   So, let’s summarize: lots of diagnostics data is available, but think realistically. Think Dev Ops. What happens when you are in the middle of a major production performance issue and you don’t have the diagnostics you need? You are redeploying an application (and thankfully you have a great branching strategy, so you feel perfectly safe just willy-nilly launching code into prod, don’t you?) to get data, then shipping it to storage, and then digging through that data to find a needle in a haystack. Would you like to be able to troubleshoot a performance issue in the middle of the night, or on a weekend, from your iPad or home computer’s web browser? Forget it: the best you get is this spark line in the Azure portal. If it’s real pointy, you probably have an issue; but since there is no alert based on a threshold your customers have likely already let you know. And high CPU, Memory, I/O, or Network doesn’t tell you anything about where the problem is. The Better Way – Stackify Stackify supports application and server monitoring in real time, all through a great web interface. All of the things that Azure Diagnostics provides, Stackify provides for your on-premises deployments, and you don’t need to know ahead of time that you’ll need it. It’s always there, it’s always on. Azure deployments are essentially no different than on-premises. It’s a Windows Server (or Linux) in the cloud. It’s behind a different firewall than your corporate servers. That’s it. Stackify can provide the same powerful tools to your Azure deployments in two simple steps. Step 1 Add a startup task to your web or worker role and deploy. If you can’t deploy and need it right now, no worries! Remote Desktop to the Azure instance and you can execute a Powershell script to download / install Stackify.   Step 2 Log in to your account at www.stackify.com and begin monitoring as much as you want, as often as you want and see the results instantly. WMI? It’s there Event Viewer? You’ve got it. File System Access? Yes, please! Would love to make sure my web.config is correct.   IIS / App Pool Info? Yep. You can even restart it. Running Services? All of them. Start and Stop them to your heart’s content. SQL Database access? You bet’cha. Alerts and Notification? Of course! You should know before your customers let you know. … and so much more.   Conclusion Microsoft has shown, consistently, that they love developers, developers, developers. What every developer needs to realize from this is that they’ve given you a canvas, which is exactly what Azure is. It’s great infrastructure that is readily available, easy to manage, and fairly cost effective. However, the tooling is your responsibility. What you get, at best, is bare bones. App and server diagnostics should be available when you need them. While we, as developers, try to plan for and think of everything ahead of time, there will come times where we need to get data that just isn’t available. And having to go through a lot of cumbersome steps to get that data, and then have to find a friendlier way to consume it…. well, that just doesn’t make a lot of sense to me. I’d rather spend my time writing and developing features and completing bug fixes for my applications, than to be writing code to monitor and diagnose.

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  • OTN ArchBeat Top 10 for September 2012

    - by Bob Rhubart
    The results are in... Listed below are the Top 10 most popular items shared via the OTN ArchBeat Facebook Page for the month of September 2012. The Real Architects of Los Angeles - OTN Architect Day - Oct 25 No gossip. No drama. No hair pulling. Just a full day of technical sessions and peer interaction focused on using Oracle technologies in today's cloud and SOA architectures. The event is free, but seating is limited, so register now. Thursday October 25, 2012. 8:00 a.m. – 5:00 p.m. Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Oracle Fusion Middleware Security: Attaching OWSM policies to JRF-based web services clients "OWSM (Oracle Web Services Manager) is Oracle's recommended method for securing SOAP web services," says Oracle Fusion Middleware A-Team member Andre Correa. "It provides agents that encapsulate the necessary logic to interact with the underlying software stack on both service and client sides. Such agents have their behavior driven by policies. OWSM ships with a bunch of policies that are adequate to most common real world scenarios." His detailed post shows how to make it happen. Oracle 11gR2 RAC on Software Defined Network (SDN) (OpenvSwitch, Floodlight, Beacon) | Gilbert Stan "The SDN [software defined network] idea is to separate the control plane and the data plane in networking and to virtualize networking the same way we have virtualized servers," explains Gil Standen. "This is an idea whose time has come because VMs and vmotion have created all kinds of problems with how to tell networking equipment that a VM has moved and to preserve connectivity to VPN end points, preserve IP, etc." H/T to Oracle ACE Director Tim Hall for the recommendation. Process Oracle OER Events using a simple Web Service | Bob Webster Bob Webster's post "provides an example of a simple web service that processes Oracle Enterprise Repository (OER) Events. The service receives events from OER and utilizes the OER REX API to implement simple OER automations for selected event types." Understanding Oracle BI 11g Security vs Legacy Oracle BI 10g | Christian Screen "After conducting a large amount of Oracle BI 10g to Oracle BI 11g upgrades and after writing the Oracle BI 11g book,"says Oracle ACE Christian Screen, "I still continually get asked one of the most basic questions regarding security in Oracle BI 11g; How does it compare to Oracle BI 10g? The trail of questions typically goes on to what are the differences? And, how do we leverage our current Oracle BI 10g security table schema in Oracle BI 11g?" OIM-OAM-OAAM integration using TAP – Request Flow you must understand!! | Atul Kumar Atul Kumar's post addresses "key points and request flow that you must understand" when integrating three Oracle Identity Management product Oracle Identity Management, Oracle Access Management, and Oracle Adaptive Access Manager. Adding a runtime LOV for a taskflow parameter in WebCenter | Yannick Ongena Oracle ACE Yannick Ongena illustrates how to customize the parameters tab for a taskflow in WebCenter. Tips on Migrating from AquaLogic .NET Accelerator to WebCenter WSRP Producer for .NET | Scott Nelson "It has been a very winding path and this blog entry is intended to share both the lessons learned and relevant approaches that led to those learnings," says Scott Nelson. "Like most journeys of discovery, it was not a direct path, and there are notes to let you know when it is practical to skip a section if you are in a hurry to get from here to there." 15 Lessons from 15 Years as a Software Architect | Ingo Rammer In this presentation from the GOTO Conference in Copenhagen, Ingo Rammer shares 15 tips regarding people, complexity and technology that he learned doing software architecture for 15 years. WebCenter Content (WCC) Trace Sections | ECM Architect ECM Architect Kevin Smith shares a detailed technical post covering WebCenter Content (WCC) Trace Sections. Thought for the Day "Eventually everything connects - people, ideas, objects. The quality of the connections is the key to quality per se." — Charles Eames (June 17, 1907 – August 21, 1978) Source: SoftwareQuotes.com

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  • Script to UPDATE STATISTICS with time window

    - by Bill Graziano
    I recently spent some time troubleshooting odd query plans and came to the conclusion that we needed better statistics.  We’ve been running sp_updatestats but apparently it wasn’t sampling enough of the table to get us what we needed.  I have a pretty limited window at night where I can hammer the disks while this runs.  The script below just calls UPDATE STATITICS on all tables that “need” updating.  It defines need as any table whose statistics are older than the number of days you specify (30 by default).  It also has a throttle so it breaks out of the loop after a set amount of time (60 minutes).  That means it won’t start processing a new table after this time but it might take longer than this to finish what it’s doing.  It always processes the oldest statistics first so it will eventually get to all of them.  It defaults to sample 25% of the table.  I’m not sure that’s a good default but it works for now.  I’ve tested this in SQL Server 2005 and SQL Server 2008.  I liked the way Michelle parameterized her re-index script and I took the same approach. CREATE PROCEDURE dbo.UpdateStatistics ( @timeLimit smallint = 60 ,@debug bit = 0 ,@executeSQL bit = 1 ,@samplePercent tinyint = 25 ,@printSQL bit = 1 ,@minDays tinyint = 30 )AS/******************************************************************* Copyright Bill Graziano 2010*******************************************************************/SET NOCOUNT ON;PRINT '[ ' + CAST(GETDATE() AS VARCHAR(100)) + ' ] ' + 'Launching...'IF OBJECT_ID('tempdb..#status') IS NOT NULL DROP TABLE #status;CREATE TABLE #status( databaseID INT , databaseName NVARCHAR(128) , objectID INT , page_count INT , schemaName NVARCHAR(128) Null , objectName NVARCHAR(128) Null , lastUpdateDate DATETIME , scanDate DATETIME CONSTRAINT PK_status_tmp PRIMARY KEY CLUSTERED(databaseID, objectID));DECLARE @SQL NVARCHAR(MAX);DECLARE @dbName nvarchar(128);DECLARE @databaseID INT;DECLARE @objectID INT;DECLARE @schemaName NVARCHAR(128);DECLARE @objectName NVARCHAR(128);DECLARE @lastUpdateDate DATETIME;DECLARE @startTime DATETIME;SELECT @startTime = GETDATE();DECLARE cDB CURSORREAD_ONLYFOR select [name] from master.sys.databases where database_id > 4OPEN cDBFETCH NEXT FROM cDB INTO @dbNameWHILE (@@fetch_status <> -1)BEGIN IF (@@fetch_status <> -2) BEGIN SELECT @SQL = ' use ' + QUOTENAME(@dbName) + ' select DB_ID() as databaseID , DB_NAME() as databaseName ,t.object_id ,sum(used_page_count) as page_count ,s.[name] as schemaName ,t.[name] AS objectName , COALESCE(d.stats_date, ''1900-01-01'') , GETDATE() as scanDate from sys.dm_db_partition_stats ps join sys.tables t on t.object_id = ps.object_id join sys.schemas s on s.schema_id = t.schema_id join ( SELECT object_id, MIN(stats_date) as stats_date FROM ( select object_id, stats_date(object_id, stats_id) as stats_date from sys.stats) as d GROUP BY object_id ) as d ON d.object_id = t.object_id where ps.row_count > 0 group by s.[name], t.[name], t.object_id, COALESCE(d.stats_date, ''1900-01-01'') ' SET ANSI_WARNINGS OFF; Insert #status EXEC ( @SQL); SET ANSI_WARNINGS ON; END FETCH NEXT FROM cDB INTO @dbNameENDCLOSE cDBDEALLOCATE cDBDECLARE cStats CURSORREAD_ONLYFOR SELECT databaseID , databaseName , objectID , schemaName , objectName , lastUpdateDate FROM #status WHERE DATEDIFF(dd, lastUpdateDate, GETDATE()) >= @minDays ORDER BY lastUpdateDate ASC, page_count desc, [objectName] ASC OPEN cStatsFETCH NEXT FROM cStats INTO @databaseID, @dbName, @objectID, @schemaName, @objectName, @lastUpdateDateWHILE (@@fetch_status <> -1)BEGIN IF (@@fetch_status <> -2) BEGIN IF DATEDIFF(mi, @startTime, GETDATE()) > @timeLimit BEGIN PRINT '[ ' + CAST(GETDATE() AS VARCHAR(100)) + ' ] ' + '*** Time Limit Reached ***'; GOTO __DONE; END SELECT @SQL = 'UPDATE STATISTICS ' + QUOTENAME(@dBName) + '.' + QUOTENAME(@schemaName) + '.' + QUOTENAME(@ObjectName) + ' WITH SAMPLE ' + CAST(@samplePercent AS NVARCHAR(100)) + ' PERCENT;'; IF @printSQL = 1 PRINT '[ ' + CAST(GETDATE() AS VARCHAR(100)) + ' ] ' + @SQL + ' (Last Updated: ' + CAST(@lastUpdateDate AS VARCHAR(100)) + ')' IF @executeSQL = 1 BEGIN EXEC (@SQL); END END FETCH NEXT FROM cStats INTO @databaseID, @dbName, @objectID, @schemaName, @objectName, @lastUpdateDateEND__DONE:CLOSE cStatsDEALLOCATE cStatsPRINT '[ ' + CAST(GETDATE() AS VARCHAR(100)) + ' ] ' + 'Completed.'GO

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  • Drinking Our Own Champagne: Fusion Accounting Hub at Oracle

    - by Di Seghposs
    A guest post by Corey West, Senior Vice President, Oracle's Corporate Controller and Chief Accounting Officer There's no better story to tell than one about Oracle using its own products with blowout success. Here's how this one goes. As you know, Oracle has increased its share of the software market through a number of high-profile acquisitions. Legally combining companies is a very complicated process -- it can take months to complete, especially for the acquisitions with offices in several countries, each with its own unique laws and regulations. It's a mission critical and time sensitive process to roll an acquired company's legacy systems (running vital operations, such as accounts receivable and general ledger (GL)) into the existing systems at Oracle. To date, we've run our primary financial ledgers in E-Business Suite R12 -- and we've successfully met the requirements of the business and closed the books on time every single quarter. But there's always room for improvement and that comes in the form of Fusion Applications. We are now live on Fusion Accounting Hub (FAH), which is the first critical step in moving to a full Fusion Financials instance. We started with FAH so that we could design a global chart of accounts. Eventually, every transaction in every country will originate from this global chart of accounts -- it becomes the structure for managing our business more uniformly. In conjunction, we're using Oracle Hyperion Data Relationship Management (DRM) to centralize and automate governance of our global chart of accounts and related hierarchies, which will help us lower our costs and greatly reduce risk. Each month, we have to consolidate data from our primary general ledgers. We have been able to simplify this process considerably using FAH. We can now submit our primary ledgers running in E-Business Suite (EBS) R12 directly to FAH, eliminating the need for more than 90 redundant consolidation ledgers. Also we can submit incrementally, so if we need to book an adjustment in a primary ledger after close, we can do so without re-opening it and re-submitting. As a result, we have earlier visibility to period-end actuals during the close. A goal of this implementation, and one that we successfully achieved, is that we are able to use FAH globally with no customization. This means we have the ability to fully deploy ledger sets at the consolidation level, plus we can use standard functionality for currency translation and mass allocations. We're able to use account monitoring and drill down functionality from the consolidation level all the way through to EBS primary ledgers and sub-ledgers, which allows someone to click through a transaction appearing at the consolidation level clear through to its original source, a significant productivity enhancement when doing research. We also see a significant improvement in reporting using Essbase cube and Hyperion Smart View. Specifically, "the addition of an Essbase cube on top of the GL gives us tremendous versatility to automate and speed our elimination process," says Claire Sebti, Senior Director of Corporate Accounting at Oracle. A highlight of this story is that FAH is running in a co-existence environment. Our plan is to move to Fusion Financials in steps, starting with FAH. Next, our Oracle Financial Services Software subsidiary will move to a full Fusion Financials instance. Then we'll replace our EBS instance with Fusion Financials. This approach allows us to plan in steps, learn as we go, and not overwhelm our teams. It also reduces the risk that comes with moving the entire instance at once. Maria Smith, Vice President of Global Controller Operations, is confident about how they've positioned themselves to uptake more Fusion functionality and is eager to "continue to drive additional efficiency and cost savings." In this story, the happy customers are Oracle controllers, financial analysts, accounting specialists, and our management team that get earlier access to more flexible reporting. "Fusion Accounting Hub simplifies our processes and gives us more transparency into account activity," raves Alex SanJuan, Senior Director, Record to Report Strategic Process Owner. Overall, the team has been very impressed with the usability and functionality of FAH and are pleased with the quantifiable improvements. Claire Sebti states, "Our WD5 close activities have been reduced by at least four hours of system processing time, just for the consolidation group." Fusion Accounting Hub is an inspiring beginning to our Fusion Financials implementation story. There's no doubt it's going to be an international bestseller! Corey West, Senior Vice President Oracle's Corporate Controller and Chief Accounting Officer

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  • Professional Developers, may I join you?

    - by Ben
    I currently work in technical support for a software/hardware company and for the most part it's a good job, but it's feeling more and more like I'm getting 'stuck' here. No raises in the 5 years I've been here, and lately there seems to be more hiring from the outside than promotion from within. The work I do is more technical than end-user support, as we deal primarily with our field technicians who have a little more technical skill than the general user base. As a result I get into much more technical support issues... often tracking down bugs in our software, finding performance bottlenecks in our database schema, etc. The work I'm most proud of are the development projects I've come up with on my own, and worked on during lunch breaks and slow periods in Support. Over the years I've written a number of useful utilities for the company. Diagnostic type applications that several departments use and appreciate. These include apps that simulate our various hardware devices, log file analysis, time-saving utilities for our work processes, etc. My best projects have been the hardware simulation programs, which are the type of thing we probably wouldn't have put a full-time developer on had anyone thought to do it, but they've ended up being popular and useful enough to be used by development, QA, R&D, and Support. They allow us to interface our software with simulated hardware, rather than clutter up our work areas with bulky, hard to acquire equipment. Since starting here my life has moved forward (married, kid, one more on the way), but it feels like my career has not. I still earn what I earned walking in the door my first day. Company budget is tight, bonuses have gone down, and no raises or cost of living / inflation adjustments either. As the sole source of income for my family I feel I need to do more, and I'd like to have a more active role in creating something at work, not just cleaning up other people's mistakes. I enjoy technical work, and I think development is the next logical step in my career. I'd like to bring some "legitimacy" to my part-time development work, and make myself a more skilled and valuable employee. Ultimately if this can help me better support my family, that would be ideal. Can I make the jump to professional developer? I have an engineering degree, but no formal education in computer science. I write WinForms apps using the .NET framework, do some freelance web development, have volunteered to write software for a nonprofit, and have started experimenting with programming microcontrollers. I enjoy learning new things in the limited free time I have available. I think I have the aptitude to take on a development role, even in an 'apprentice' capacity if such an option is possible. Have any of you moved into development like this? Do any of you developers have any advice or cautionary tales? Are there better career options I haven't thought of? I welcome any and all related comments and thank you in advance for posting them.

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  • My Dog, Cross-Channel Shopping, and Fusion SCM

    - by Kathryn Perry
    A guest post by Mark Carson, Director, Oracle Fusion Supply Chain Management I was walking my dog Max in an open space behind my house. As we tromped through the tall weeds I remembered it is tick season and that I should get Max some protection. While he sniffed merrily in the tick infested brush, I started shopping in the middle of an open field on my phone. I thought it would be convenient to pick up the tick medicine from a pet store on the way home. Searching the pet store website I saw that they had the medicine, but there was no information on whether the store had any in stock and there were no options for shipping it to the store for pickup. I could return it, but not pick it up which seamed kind of odd. I really didn't feel like making calls to the local stores to find out if they had it. Since the product is popular, I tried one of the large 'everything' stores. Browsing its website I could see that it could be shipped to me, shipped to the store for free, and that the store nearest to me had it in stock. Needless to say, this store became a better option. This experience is a small example of why retailers, distributors, and manufactures have placed a high priority on enabling 'cross-channel commerce.' Shoppers like you and me expect to be able to search, compare, buy and return products on-line and over the phone using a variety of devices including PDAs, tablets and in-store kiosks. The pet store lost my business because its web channel had limited information about its stores. I have spoken with many customers and prospects about cross-channel commerce. They all realize the business implications and urgency behind cross-channel commerce but recognize there are challenges to enable it. New and existing applications must be integrated together globally through a consistent cross-channel business process. Integration is required between applications that provide the initial shopping experience and delivery applications associated with warehouses, stores, and partners. The enablement must be accomplished in a flexible way to react to fast-changing product portfolios and new acquisitions, while at the same time minimizing costs through reuse of existing systems. Meanwhile, the business must continue to grow and decision makers need to balance new capability with peak seasons. The challenges above are not unique to retail. Any customer in any industry who has multiple points for capturing orders and multiple points for fulfilling orders will face these challenges. With this in mind, we had a unique opportunity in Fusion SCM to re-think how to build a set of modular and flexible applications in the order management space that would make these challenges easier to conquer. The results are Fusion Distributed Order Orchestration and Global Order Promising. These applications can help companies, such as the pet store, enable true cross-channel commerce. The apps provide highly adaptable and flexible business processes to automate order orchestration across multiple cross-channel systems. They also show a global view of supply across warehouses, stores, and partners for real-time availability and more accurate order promising. Additional capability includes a standards-based integration framework for seamless execution and the ability to reuse existing systems for faster and lower cost implementations. OK, that was a mouthful of features and benefits. As Max waited to cross the street (he can do basic math too), I wondered if he could relate. He does not care about leash laws, pick-up courtesy, where he can/can't walk, what time of day it is, or even ticks. He does not care about how all these things could make walking complicated. He just wants to walk. Similarly, customers just want to shop and companies just want to make it easier to sell and deliver. You can learn more about Distributed Order Orchestration and Global Order Promising in cross-channel here.

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  • Social Technology and the Potential for Organic Business Networks

    - by Michael Snow
    Guest Blog Post by:  Michael Fauscette, IDCThere has been a lot of discussion around the topic of social business, or social enterprise, over the last few years. The concept of applying emerging technologies from the social Web, combined with changes in processes and culture, has the potential to provide benefits across the enterprise over a wide range of operations impacting employees, customers, partners and suppliers. Companies are using social tools to build out enterprise social networks that provide, among other things, a people-centric collaborative and knowledge sharing work environment which over time can breakdown organizational silos. On the outside of the business, social technology is adding new ways to support customers, market to prospects and customers, and even support the sales process. We’re also seeing new ways of connecting partners to the business that increases collaboration and innovation. All of the new "connectivity" is, I think, leading businesses to a business model built around the concept of the network or ecosystem instead of the old "stand-by-yourself" approach. So, if you think about businesses as networks in the context of all of the other technical and cultural change factors that we're seeing in the new information economy, you can start to see that there’s a lot of potential for co-innovation and collaboration that was very difficult to arrange before. This networked business model, or what I've started to call “organic business networks,” is the business model of the information economy.The word “organic” could be confusing, but when I use it in this context, I’m thinking it has similar traits to organic computing. Organic computing is a computing system that is self-optimizing, self-healing, self-configuring, and self-protecting. More broadly, organic models are generally patterns and methods found in living systems used as a metaphor for non-living systems.Applying an organic model, organic business networks are networks that represent the interconnectedness of the emerging information business environment. Organic business networks connect people, data/information, content, and IT systems in a flexible, self-optimizing, self-healing, self-configuring, and self-protecting system. People are the primary nodes of the network, but the other nodes — data, content, and applications/systems — are no less important.A business built around the organic business network business model would incorporate the characteristics of a social business, but go beyond the basics—i.e., use social business as the operational paradigm, but also use organic business networks as the mode of operating the business. The two concepts complement each other: social business is the “what,” and the organic business network is the “how.”An organic business network lets the business work go outside of traditional organizational boundaries and become the continuously adapting implementation of an optimized business strategy. Value creation can move to the optimal point in the network, depending on strategic influencers such as the economy, market dynamics, customer behavior, prospect behavior, partner behavior and needs, supply-chain dynamics, predictive business outcomes, etc.An organic business network driven company is the antithesis of a hierarchical, rigid, reactive, process-constrained, and siloed organization. Instead, the business can adapt to changing conditions, leverage assets effectively, and thrive in a hyper-connected, global competitive, information-driven environment.To hear more on this topic – I’ll be presenting in the next webcast of the Oracle Social Business Thought Leader Webcast Series - “Organic Business Networks: Doing Business in a Hyper-Connected World” this coming Thursday, June 21, 2012, 10:00 AM PDT – Register here

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  • Cannot get official CentOS 5.4 BIND package to start

    - by Brian Cline
    Yesterday I installed CentOS 5.4 on one of my servers, and it appears that the official BIND/named package has trouble starting for reasons I cannot deduce. Here is what happens: [root@hal init.d]# service named start Starting named: Error in named configuration: /etc/named.conf:57: open: named.root.hints: permission denied [FAILED] The line in question, with the directory option for context: // further up in the file: directory "/var/named"; // line 57: include "named.root.hints"; Like you, my first reaction was to check permissions on /var/named/named.root.hints, /var/named, and /var to make sure the named user would be able to read it. Here are the permissions at each level: drwxr-xr-x 19 root root 4096 Nov 3 02:05 var drwxr-x--- 5 root named 4096 Nov 3 02:36 named -rw-r--r-- 1 named named 524 Mar 29 2006 named.root.hints Everything appears to be fine permission-wise. The same error occurs if the /var/named directory is writable by the named user. I've even temporarily allowed the named user to log in via bash, su'ed from root to named, and checked that I was, in fact, able to cat /var/named/named.root.hints successfully. (Yes, don't worry: I changed the shell back to nologin). My last endeavor showed that BIND is able to run under the named user account and start up just fine, if done so manually: [root@hal ~]# named -u named -g 03-Nov-2009 16:31:02.021 starting BIND 9.3.6-P1-RedHat-9.3.6-4.P1.el5 -u named -g 03-Nov-2009 16:31:02.021 adjusted limit on open files from 1024 to 1048576 03-Nov-2009 16:31:02.021 found 2 CPUs, using 2 worker threads 03-Nov-2009 16:31:02.021 using up to 4096 sockets 03-Nov-2009 16:31:02.028 loading configuration from '/etc/named.conf' 03-Nov-2009 16:31:02.030 using default UDP/IPv4 port range: [1024, 65535] 03-Nov-2009 16:31:02.031 using default UDP/IPv6 port range: [1024, 65535] 03-Nov-2009 16:31:02.034 listening on IPv4 interface lo, 127.0.0.1#53 03-Nov-2009 16:31:02.034 listening on IPv4 interface eth0, 10.0.0.5#53 03-Nov-2009 16:31:02.034 listening on IPv4 interface eth1, ww.xx.yy.zz#53 03-Nov-2009 16:31:02.040 command channel listening on 127.0.0.1#953 03-Nov-2009 16:31:02.040 command channel listening on ::1#953 03-Nov-2009 16:31:02.040 ignoring config file logging statement due to -g option 03-Nov-2009 16:31:02.041 zone 0.in-addr.arpa/IN/localhost_resolver: loaded serial 42 03-Nov-2009 16:31:02.042 zone 0.0.127.in-addr.arpa/IN/localhost_resolver: loaded serial 1997022700 03-Nov-2009 16:31:02.042 zone 255.in-addr.arpa/IN/localhost_resolver: loaded serial 42 03-Nov-2009 16:31:02.042 zone 0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa/IN/localhost_resolver: loaded serial 1997022700 03-Nov-2009 16:31:02.043 zone localdomain/IN/localhost_resolver: loaded serial 42 03-Nov-2009 16:31:02.043 zone localhost/IN/localhost_resolver: loaded serial 42 03-Nov-2009 16:31:02.043 zone x.y.z.in-addr.arpa/IN/internal: loaded serial 1 03-Nov-2009 16:31:02.044 zone x.y.z/IN/internal: loaded serial 2 03-Nov-2009 16:31:02.045 running What type and size of firearm should I use to resolve this? I'd prefer something with automatic ammunition, and, at worst, it should be able to fit on my shoulder. Of course I am open to suggestions.

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  • Sneak Peak: Social Developer Program at JavaOne

    - by Mike Stiles
    By guest blogger Roland Smart We're just days away from what is gunning to be the most exciting installment of OpenWorld to date, so how about an exciting sneak peak at the very first Social Developer Program? If your first thought is, "What's a social developer?" you're not alone. It’s an emerging term and one we think will gain prominence as social experiences become more prevalent in enterprise applications. For those who keep an eye on the ever-evolving Facebook platform, you'll recall that they recently rebranded their PDC (preferred developer consultant) group as the PMD (preferred marketing developer), signaling the importance of development resources inside the marketing organization to unlock the potential of social. The marketing developer they're referring to could be considered a social developer in a broader context. While it's true social has really blossomed in the marketing context and CMOs are winning more and more technical resources, social is starting to work its way more deeply into the enterprise with the help of developers that work outside marketing. Developers, like the rest of us, have fallen in "like" with social functionality and are starting to imagine how social can transform enterprise applications in the way it has consumer-facing experiences. The thesis of my presentation is that social developers will take many pages from the marketing playbook as they apply social inside the enterprise. To support this argument, lets walk through a range of enterprise applications and explore how consumer-facing social experiences might be interpreted in this context. Here's one example of how a social experience could be integrated into a sales enablement application. As a marketer, I spend a great deal of time collaborating with my sales colleagues, so I have good insight into their working process. While at Involver, we grew our sales team quickly, and it became evident some of our processes broke with scale. For example, we used to have weekly team meetings at which we'd discuss what was working and what wasn't from a messaging perspective. One aspect of these sessions focused on "objections" and "responses," where the salespeople would walk through common objections to purchasing and share appropriate responses. We tried to map each context to best answers and we'd capture these on a wiki page. As our team grew, however, participation at scale just wasn't tenable, and our wiki pages quickly lost their freshness. Imagine giving salespeople a place where they could submit common objections and responses for their colleagues to see, sort, comment on, and vote on. What you'd get is an up-to-date and relevant repository of information. And, if you supported an application like this with a social graph, it would be possible to make good recommendations to individual sales people about the objections they'd likely hear based on vertical, product, region or other graph data. Taking it even further, you could build in a badging/game element to reward those salespeople who participate the most. Both these examples are based on proven models at work inside consumer-facing applications. If you want to learn about how HR, Operations, Product Development and Customer Support can leverage social experiences, you’re welcome to join us at JavaOne or join our Social Developer Community to find some of the presentations after OpenWorld.

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  • "Why We Chose Fusion CRM" by Vikas Bhambri, Managing Partner, The Athene Group

    - by Natalia Rachelson
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Vikas Bhambri, Managing Partner, The Athene Group This year The Athene Group (www.theathenegroup.com) celebrated our tenth anniversary. The company has accomplished a lot in ten years overcoming a number of hurdles and challenges to have grown organically to a 150+ person global company with offices in the US, UK, and India and customers in the US, Canada, and Europe. Now more than ever with the current global landscape from an economic and competitive standpoint it was vital that we make some changes to remain successful for the next ten years. There were two key initiatives that we discussed internally that would enable us to successfully accomplish this – collaboration and the concept of “insight to action”. With our existing Oracle CRM On Demand platform we had components of this but not the full depth and breadth that we were looking for. When we started to discuss Fusion CRM we immediately saw several next generation tools that would embrace these two objectives. For a consulting and development organization the collaboration required between business development and consulting delivery is as important as the collaboration required during the projects between the project delivery and account management teams. The Activity Streams functionality in Fusion CRM immediately addressed the communication of key discussion topics and exchanges around our clients. Of course when we saw the Oracle Social Network (which is part of our Fusion CRM roadmap) we were blown away. The combination OSN and our CRM is going to make us more effective as we discuss and work cohesively on client engagements – ensuring mutual success for both Athene and our clients. When we looked at “insight to action” we saw that we had a great platform when folks were at their desks, unfortunately a lot of our business development and consulting folks are on the road. The Fusion Mobile Sales and Fusion Outlook Desktop provide information to our teams when they are on the go. So that they can provide real-time information and react to real-time information provided by their peers. We are in the early stages of our transformative experience with Fusion CRM but we believe the platform along with our people and processes are going to help us achieve our goals in the future.

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  • Updated SOA Documents now available in ITSO Reference Library

    - by Bob Rhubart
    Nine documents within the IT Strategies from Oracle (ITSO) reference library have recently been updated. (Access to the ITSO collection is free to registered Oracle.com members -- and that membership is free.) All nine documents fall within the Service Oriented Architecture section of the ITSO collection, and cover the following topics: SOA Practitioner Guides Creating an SOA Roadmap (PDF, 54 pages, published: February 2012) The secret to successful SOA is to build a roadmap that can be successfully executed. SOA offers an opportunity to adopt an iterative technique to deliver solutions incrementally. This document offers a structured, iterative methodology to help you stay focused on business results, mitigate technology and organizational risk, and deliver successful SOA projects. A Framework for SOA Governance (PDF, 58 pages, published: February 2012) Successful SOA requires a strong governance strategy that designs-in measurement, management, and enforcement procedures. Enterprise SOA adoption introduces new assets, processes, technologies, standards, roles, etc. which require application of appropriate governance policies and procedures. This document offers a framework for defining and building a proper SOA governance model. Determining ROI of SOA through Reuse (PDF, 28 pages, published: February 2012) SOA offers the opportunity to save millions of dollars annually through reuse. Sharing common services intuitively reduces workload, increases developer productivity, and decreases maintenance costs. This document provides an approach for estimating the reuse value of the various software assets contained in a typical portfolio. Identifying and Discovering Services (PDF, 64 pages, published: March 2012) What services should we build? How can we promote the reuse of existing services? A sound approach to answer these questions is a primary measure for the success of a SOA initiative. This document describes a pragmatic approach for collecting the necessary information for identifying proper services and facilitating service reuse. Software Engineering in an SOA Environment (PDF, 66 pages, published: March 2012) Traditional software delivery methods are too narrowly focused and need to be adjusted to enable SOA. This document describes an engineering approach for delivering projects within an SOA environment. It identifies the unique software engineering challenges faced by enterprises adopting SOA and provides a framework to remove the hurdles and improve the efficiency of the SOA initiative. SOA Reference Architectures SOA Foundation (PDF, 70 pages, published: February 2012) This document describes they key tenets for SOA design, development, and execution environments. Topics include: service definition, service layering, service types, the service model, composite applications, invocation patterns, and standards. SOA Infrastructure (PDF, 86 pages, published: February 2012) Properly architected, SOA provides a robust and manageable infrastructure that enables faster solution delivery. This document describes the role of infrastructure and its capabilities. Topics include: logical architecture, deployment views, and Oracle product mapping. SOA White Papers and Data Sheets Oracle's Approach to SOA (white paper) (PDF, 14 pages, published: February 2012) Oracle has developed a pragmatic, holistic approach, based on years of experience with numerous companies to help customers successfully adopt SOA and realize measureable business benefits. This executive datasheet and whitepaper describe Oracle's proven approach to SOA. Oracle's Approach to SOA (data sheet) (PDF, 3 pages, published: March 2012) SOA adoption is complex and success is far from assured. This is why Oracle has developed a pragmatic, holistic approach, based on years of experience with numerous companies, to help customers successfully adopt SOA and realize measurable business benefits. This data sheet provides an executive overview of Oracle's proven approach to SOA.

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  • Get Your Enterprise Working With Oracle On Track Communication 1.0

    - by Josh Lannin
    The On Track Development team is very pleased to announce that today On Track is available for our customers to download and evaluate.  To learn more about what On Track does start with our whitepaper and datasheet.   If you are a developer, take a look at our documentation and samples posted to our OTN page. For this first blog post, I’ll be speaking to several notable points about our product. Graceful Escalation via Conversations: On Track addresses the “Collaboration Problem” through a single guiding principle – graceful escalation – within the construct of a Conversation. In On Track, collaboration is based on a context (called a “Conversation”) that gracefully escalates in form, structure, and content, as dictated by the particular needs of a given collaboration.  Within that context, On Track provides a rich set of tools to choose from.  These tools provide for communication, coordination, content management, organization, decision making, and analysis -- all essential aspects of collaboration, but not all of them are essential all of the time.  Every collaborative interaction will evolve differently.  Some will evolve to represent work spreading over the course of years and involving a large, distributed team, while others may involve few people and not evolve at all.  Regardless, all collaborative contexts are built from the same parts, utilize the same concepts, and start the same way.  The principle of graceful escalation is that you only use the tools and structure you need; so you only incur the complexity you need. Purposeful Collaboration: Through application integration, On Track Conversations bring enterprise application users the communication and collaboration capabilities required to complete business process.  By association with specific processes or business objects conversations extend the possible interactions and broaden participation to internal or external non-application users and provide a sophisticated interaction experience, all the while enhancing the data set within the owning application.  Purposeful collaboration not only needs to happen in the context of applications, it must support a full range of real-time and long-running interactions to provide the greatest value. Multi Client, Multi Modal: This On Track 1.0 product release includes the same day availability of  multiple clients, including iPhone and iPad applications which are now available on the Apple Store, a fully capable and accessible Outlook Add-In, along with our browser web client.  With each client we have sought to leverage the strengths of each unique device- our iPhone client supports picture and voice posts, the iPad is optimized for meeting room situations and document viewing, and our Outlook add-in allows you to take emails in context and bring them into On Track.  In addition to supporting a diverse array of clients, On Track provides a unified multi modal experience support starting with basic messages moving through to integrated documents with live annotations, snapshots, application sharing, and voice. Next Generation Web Architecture: We believe On Track will help move the bar higher for what users can expect from all web applications, most notably ones that involve real-time activity.  On Track is built from the ground up with an innovative, real-time architecture that leverages the extensive push capabilities of our server.  Whether you are receiving a new message, viewing where crowds of people are collaborating, or doing live annotation on a document with a set of people, that information comes to you immediately without refreshes or moving back and forth between pages.  We’ve leveraged this core architecture across the product experience and raised the user experience bar for this type of application.  As well these capabilities are based on open standards and protocols, and are fully extensible by anyone- enabling sophisticated integrations to be created with a wide variety of both legacy and next-generation applications. Agile Product Development: As a product team we operate using continuous feedback and modified agile development methodologies.  We have thousands of active internal Oracle users who have helped pilot our product for critical business functions, and the On Track product development team uses our product as our primary vehicle for all our collaboration.  Additionally we been working with early access customers who are adopting our technology and providing us valuable feedback - which our process has rapidly realized in improvements to our software.  On Track agility extends to our server as well, which is built to scale, and is very simple to install and configure. We are pleased to make this product announcement and encourage you to join us on Facebook or follow us on Twitter, as well as checking back here for the latest product information.

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  • Slow Ubuntu 10.04 after long time unused

    - by Winston Ewert
    I'm at spring break so I'm back at my parent's house. I've turned my computer on which has been off since January and its unusably slow. This was not the case when I last used the computer in January. It is running 10.04, Memory: 875.5 MB CPU: AMD Athlon 64 X2 Dual Core Processor 4400+ Available Disk Space: 330.8 GB I'm not seeing a large usage of either memory or Disk I/O. If I look at my list of processes there is only a very small amount of CPU usage. However, if I hover over the CPU usage graph that I've on the top bar, I sometimes get really high readings like 100%. It took a long time to boot, to open firefox, to open a link in firefox. As far as I can tell everything that the computer tries to do is just massively slow. Right now, I'm apt-get dist-upgrading to install any updates that I will have missed since last time this computer was on. Any ideas as to what is going on here? UPDATE: I thought to check dmesg and it has a lot of entries like this: [ 1870.142201] ata3.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0 [ 1870.142206] ata3.00: irq_stat 0x40000008 [ 1870.142210] ata3.00: failed command: READ FPDMA QUEUED [ 1870.142217] ata3.00: cmd 60/08:10:c0:4a:65/00:00:03:00:00/40 tag 2 ncq 4096 in [ 1870.142218] res 41/40:00:c5:4a:65/00:00:03:00:00/40 Emask 0x409 (media error) <F> [ 1870.142221] ata3.00: status: { DRDY ERR } [ 1870.142223] ata3.00: error: { UNC } [ 1870.143981] ata3.00: SB600 AHCI: limiting to 255 sectors per cmd [ 1870.146758] ata3.00: SB600 AHCI: limiting to 255 sectors per cmd [ 1870.146761] ata3.00: configured for UDMA/133 [ 1870.146777] ata3: EH complete [ 1872.092269] ata3.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0 [ 1872.092274] ata3.00: irq_stat 0x40000008 [ 1872.092278] ata3.00: failed command: READ FPDMA QUEUED [ 1872.092285] ata3.00: cmd 60/08:00:c0:4a:65/00:00:03:00:00/40 tag 0 ncq 4096 in [ 1872.092287] res 41/40:00:c5:4a:65/00:00:03:00:00/40 Emask 0x409 (media error) <F> [ 1872.092289] ata3.00: status: { DRDY ERR } [ 1872.092292] ata3.00: error: { UNC } [ 1872.094050] ata3.00: SB600 AHCI: limiting to 255 sectors per cmd [ 1872.096795] ata3.00: SB600 AHCI: limiting to 255 sectors per cmd [ 1872.096798] ata3.00: configured for UDMA/133 [ 1872.096814] ata3: EH complete [ 1874.042279] ata3.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0 [ 1874.042285] ata3.00: irq_stat 0x40000008 [ 1874.042289] ata3.00: failed command: READ FPDMA QUEUED [ 1874.042296] ata3.00: cmd 60/08:10:c0:4a:65/00:00:03:00:00/40 tag 2 ncq 4096 in [ 1874.042297] res 41/40:00:c5:4a:65/00:00:03:00:00/40 Emask 0x409 (media error) <F> [ 1874.042300] ata3.00: status: { DRDY ERR } [ 1874.042302] ata3.00: error: { UNC } [ 1874.044048] ata3.00: SB600 AHCI: limiting to 255 sectors per cmd [ 1874.046837] ata3.00: SB600 AHCI: limiting to 255 sectors per cmd [ 1874.046840] ata3.00: configured for UDMA/133 [ 1874.046861] sd 2:0:0:0: [sda] Unhandled sense code [ 1874.046863] sd 2:0:0:0: [sda] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 1874.046867] sd 2:0:0:0: [sda] Sense Key : Medium Error [current] [descriptor] [ 1874.046872] Descriptor sense data with sense descriptors (in hex): [ 1874.046874] 72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00 [ 1874.046883] 03 65 4a c5 [ 1874.046886] sd 2:0:0:0: [sda] Add. Sense: Unrecovered read error - auto reallocate failed [ 1874.046892] sd 2:0:0:0: [sda] CDB: Read(10): 28 00 03 65 4a c0 00 00 08 00 [ 1874.046900] end_request: I/O error, dev sda, sector 56969925 [ 1874.046920] ata3: EH complete I'm not certain, but that looks like my problem may be a failing hard drive. But the drive is less then a year old, it really shouldn't be failing now...

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  • The Faces in the Crowdsourcing

    - by Applications User Experience
    By Jeff Sauro, Principal Usability Engineer, Oracle Imagine having access to a global workforce of hundreds of thousands of people who can perform tasks or provide feedback on a design quickly and almost immediately. Distributing simple tasks not easily done by computers to the masses is called "crowdsourcing" and until recently was an interesting concept, but due to practical constraints wasn't used often. Enter Amazon.com. For five years, Amazon has hosted a service called Mechanical Turk, which provides an easy interface to the crowds. The service has almost half a million registered, global users performing a quarter of a million human intelligence tasks (HITs). HITs are submitted by individuals and companies in the U.S. and pay from $.01 for simple tasks (such as determining if a picture is offensive) to several dollars (for tasks like transcribing audio). What do we know about the people who toil away in this digital crowd? Can we rely on the work done in this anonymous marketplace? A rendering of the actual Mechanical Turk (from Wikipedia) Knowing who is behind Amazon's Mechanical Turk is fitting, considering the history of the actual Mechanical Turk. In the late 1800's, a mechanical chess-playing machine awed crowds as it beat master chess players in what was thought to be a mechanical miracle. It turned out that the creator, Wolfgang von Kempelen, had a small person (also a chess master) hiding inside the machine operating the arms to provide the illusion of automation. The field of human computer interaction (HCI) is quite familiar with gathering user input and incorporating it into all stages of the design process. It makes sense then that Mechanical Turk was a popular discussion topic at the recent Computer Human Interaction usability conference sponsored by the Association for Computing Machinery in Atlanta. It is already being used as a source for input on Web sites (for example, Feedbackarmy.com) and behavioral research studies. Two papers shed some light on the faces in this crowd. One paper tells us about the shifting demographics from mostly stay-at-home moms to young men in India. The second paper discusses the reliability and quality of work from the workers. Just who exactly would spend time doing tasks for pennies? In "Who are the crowdworkers?" University of California researchers Ross, Silberman, Zaldivar and Tomlinson conducted a survey of Mechanical Turk worker demographics and compared it to a similar survey done two years before. The initial survey reported workers consisting largely of young, well-educated women living in the U.S. with annual household incomes above $40,000. The more recent survey reveals a shift in demographics largely driven by an influx of workers from India. Indian workers went from 5% to over 30% of the crowd, and this block is largely male (two-thirds) with a higher average education than U.S. workers, and 64% report an annual income of less than $10,000 (keeping in mind $1 has a lot more purchasing power in India). This shifting demographic certainly has implications as language and culture can play critical roles in the outcome of HITs. Of course, the demographic data came from paying Turkers $.10 to fill out a survey, so there is some question about both a self-selection bias (characteristics which cause Turks to take this survey may be unrepresentative of the larger population), not to mention whether we can really trust the data we get from the crowd. Crowds can perform tasks or provide feedback on a design quickly and almost immediately for usability testing. (Photo attributed to victoriapeckham Flikr While having immediate access to a global workforce is nice, one major problem with Mechanical Turk is the incentive structure. Individuals and companies that deploy HITs want quality responses for a low price. Workers, on the other hand, want to complete the task and get paid as quickly as possible, so that they can get on to the next task. Since many HITs on Mechanical Turk are surveys, how valid and reliable are these results? How do we know whether workers are just rushing through the multiple-choice responses haphazardly answering? In "Are your participants gaming the system?" researchers at Carnegie Mellon (Downs, Holbrook, Sheng and Cranor) set up an experiment to find out what percentage of their workers were just in it for the money. The authors set up a 30-minute HIT (one of the more lengthy ones for Mechanical Turk) and offered a very high $4 to those who qualified and $.20 to those who did not. As part of the HIT, workers were asked to read an email and respond to two questions that determined whether workers were likely rushing through the HIT and not answering conscientiously. One question was simple and took little effort, while the second question required a bit more work to find the answer. Workers were led to believe other factors than these two questions were the qualifying aspect of the HIT. Of the 2000 participants, roughly 1200 (or 61%) answered both questions correctly. Eighty-eight percent answered the easy question correctly, and 64% answered the difficult question correctly. In other words, about 12% of the crowd were gaming the system, not paying enough attention to the question or making careless errors. Up to about 40% won't put in more than a modest effort to get paid for a HIT. Young men and those that considered themselves in the financial industry tended to be the most likely to try to game the system. There wasn't a breakdown by country, but given the demographic information from the first article, we could infer that many of these young men come from India, which makes language and other cultural differences a factor. These articles raise questions about the role of crowdsourcing as a means for getting quick user input at low cost. While compensating users for their time is nothing new, the incentive structure and anonymity of Mechanical Turk raises some interesting questions. How complex of a task can we ask of the crowd, and how much should these workers be paid? Can we rely on the information we get from these professional users, and if so, how can we best incorporate it into designing more usable products? Traditional usability testing will still play a central role in enterprise software. Crowdsourcing doesn't replace testing; instead, it makes certain parts of gathering user feedback easier. One can turn to the crowd for simple tasks that don't require specialized skills and get a lot of data fast. As more studies are conducted on Mechanical Turk, I suspect we will see crowdsourcing playing an increasing role in human computer interaction and enterprise computing. References: Downs, J. S., Holbrook, M. B., Sheng, S., and Cranor, L. F. 2010. Are your participants gaming the system?: screening mechanical turk workers. In Proceedings of the 28th international Conference on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI '10. ACM, New York, NY, 2399-2402. Link: http://doi.acm.org/10.1145/1753326.1753688 Ross, J., Irani, L., Silberman, M. S., Zaldivar, A., and Tomlinson, B. 2010. Who are the crowdworkers?: shifting demographics in mechanical turk. In Proceedings of the 28th of the international Conference Extended Abstracts on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI EA '10. ACM, New York, NY, 2863-2872. Link: http://doi.acm.org/10.1145/1753846.1753873

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  • Workflow versioning

    - by Nitra
    I believe I have a fundamental misunderstanding when it comes to workflow engines which I would appreciate if you could help me sort out. I'm not sure if my misunderstanding is specific to the workflow engine I'm using, or if it's a general misunderstanding. I happen to use Windows Workflow Foundation (WWF). TLDR-version WWF allows you to implement business processes in long-running workflows (think months or even years). When started, the workflows can't be changed. But what business process can't change at any time? And if a business process changes, wouldn't you want your software to reflect this change for already started 'instances' of the business process? What am I missing? Background In WWF you define a workflow by combining a set of activites. There are different types of activities - some of them are for flow control, such as the IfElseActivity and the WhileActivty while others allows you to perform actual tasks, such as the CodeActivity wich allows you to run .NET code and the InvokeWebServiceActivity which allows you to call web services. The activites are combined to a workflow using a visual designer. You pretty much drag-and-drop activities from a toolbox to a designer area and connect the activites to each other. The workflow and activities have input paramters, output parameters and variables. We have a single workflow which sometimes runs in a matter of a few days, but it may run for 5-6 months. WWF takes care of persisting the workflow state (what activity are we currently executing, what are the variable values and so on). So far I think WWF makes sense. Some people will prefer to implement a software representation of a business process using a visual designer over writing all of it in code. So what's the issue then? What I don't really get is the following: WWF is designed to take care of long-running workflows. But at the same time, WWF has no built-in functionality which allows you to modify the running workflows. So if you model a business process using a workflow and run that for 6 months, you better hope that the business process does not change. Because if it do, you'll have to have multiple versions of the workflow executing at the same time. This seems like a fundamental design mistake to me, but at the same time it seems more likely that I've misunderstood something. For us, this has had some real-world effects: We release new versions every month, but some workflows may run for a year. This means that we have several versions of the workflow running in parallell, in other words several versions of the business logics. This is the same as having many differnt versions of your code running in production in the same system at the same time, which becomes a bit hard to understand for users. (depending on on whether they clicked a 'Start' button 9 or 10 months ago, the software will behave differently) Our workflow refers to different types of entities and since WWF now has persisted and serialized these we can't really refactor the entities since then existing workflows can't be resumed (deserialization will fail We've received some suggestions on how to handle this When we create a new version of the workflow, cancel all running workflows and create new ones. But in our workflows there's a lot of manual work involved and if we start from scratch a lot of people has to re-do their work. Track what has been done in the workflow and when you create a new one skip activites which have already been executed. I feel that this alternative may work for simple workflows, but it becomes hairy to automatically figure out what activities to skip if there's major refactoring done to a workflow. When we create a new version of the workflow, upgrade old versions using the new WWF 4.5 functionality for upgrading workflows. But then we would have to skip using the visual designer and write code to inject activities in the right places in the workflow. According to MSDN, this upgrade functionality is only intended for minor bug fixes and not larger changes. What am I missing?

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  • Authenticating your windows domain users in the cloud

    - by cibrax
    Moving to the cloud can represent a big challenge for many organizations when it comes to reusing existing infrastructure. For applications that drive existing business processes in the organization, reusing IT assets like active directory represent good part of that challenge. For example, a new web mobile application that sales representatives can use for interacting with an existing CRM system in the organization. In the case of Windows Azure, the Access Control Service (ACS) already provides some integration with ADFS through WS-Federation. That means any organization can create a new trust relationship between the STS running in the ACS and the STS running in ADFS. As the following image illustrates, the ADFS running in the organization should be somehow exposed out of network boundaries to talk to the ACS. This is usually accomplish through an ADFS proxy running in a DMZ. This is the official story for authenticating existing domain users with the ACS.  Getting an ADFS up and running in the organization, which talks to a proxy and also trust the ACS could represent a painful experience. It basically requires  advance knowledge of ADSF and exhaustive testing to get everything right.  However, if you want to get an infrastructure ready for authenticating your domain users in the cloud in a matter of minutes, you will probably want to take a look at the sample I wrote for talking to an existing Active Directory using a regular WCF service through the Service Bus Relay Binding. You can use the WCF ability for self hosting the authentication service within a any program running in the domain (a Windows service typically). The service will not require opening any port as it is opening an outbound connection to the cloud through the Relay Service. In addition, the service will be protected from being invoked by any unauthorized party with the ACS, which will act as a firewall between any client and the service. In that way, we can get a very safe solution up and running almost immediately. To make the solution even more convenient, I implemented an STS in the cloud that internally invokes the service running on premises for authenticating the users. Any existing web application in the cloud can just establish a trust relationship with this STS, and authenticate the users via WS-Federation passive profile with regular http calls, which makes this very attractive for web mobile for example. This is how the WCF service running on premises looks like, [ServiceBehavior(Namespace = "http://agilesight.com/active_directory/agent")] public class ProxyService : IAuthenticationService { IUserFinder userFinder; IUserAuthenticator userAuthenticator;   public ProxyService() : this(new UserFinder(), new UserAuthenticator()) { }   public ProxyService(IUserFinder userFinder, IUserAuthenticator userAuthenticator) { this.userFinder = userFinder; this.userAuthenticator = userAuthenticator; }   public AuthenticationResponse Authenticate(AuthenticationRequest request) { if (userAuthenticator.Authenticate(request.Username, request.Password)) { return new AuthenticationResponse { Result = true, Attributes = this.userFinder.GetAttributes(request.Username) }; }   return new AuthenticationResponse { Result = false }; } } Two external dependencies are used by this service for authenticating users (IUserAuthenticator) and for retrieving user attributes from the user’s directory (IUserFinder). The UserAuthenticator implementation is just a wrapper around the LogonUser Win Api. The UserFinder implementation relies on Directory Services in .NET for searching the user attributes in an existing directory service like Active Directory or the local user store. public UserAttribute[] GetAttributes(string username) { var attributes = new List<UserAttribute>();   var identity = UserPrincipal.FindByIdentity(new PrincipalContext(this.contextType, this.server, this.container), IdentityType.SamAccountName, username); if (identity != null) { var groups = identity.GetGroups(); foreach(var group in groups) { attributes.Add(new UserAttribute { Name = "Group", Value = group.Name }); } if(!string.IsNullOrEmpty(identity.DisplayName)) attributes.Add(new UserAttribute { Name = "DisplayName", Value = identity.DisplayName }); if(!string.IsNullOrEmpty(identity.EmailAddress)) attributes.Add(new UserAttribute { Name = "EmailAddress", Value = identity.EmailAddress }); }   return attributes.ToArray(); } As you can see, the code is simple and uses all the existing infrastructure in Azure to simplify a problem that looks very complex at first glance with ADFS. All the source code for this sample is available to download (or change) in this GitHub repository, https://github.com/AgileSight/ActiveDirectoryForCloud

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  • Insurers Pushed to Transform Their Business

    - by Calvin Glenn
    Everyone in the P&C industry has heard it “We can’t do it.” “Nobody wants to do it.” “We can’t afford to do it.”  Unfortunately, what they’re referencing are the reasons many insurers are still trying to maintain their business processing on legacy policy administration systems, attempting to bide time until there is no other recourse but to give in, bite the bullet, and take on the monumental task of replacing an entire policy administration system (PAS). Just the thought of that project sends IT, Business Users and Management reeling. However, is that fear real?  It is a bit daunting when one realizes that a complete policy administration system replacement will touch most every function an insurer manages, from quoting and rating, to underwriting, distribution, and even customer service. With that, everyone has heard at least one horror story around a transformation initiative that has far exceeded budget and the promised implementation / go-live timeline.    But, does it have to be that hard?  Surely, in the age where a person can voice-activate their DVR to record a TV program from a cell phone, there has to be someone somewhere who’s figured out how to simplify this process. To be able to help insurers, of all sizes, transform and grow their business while also delivering on their overall objectives of providing speed to market, straight-through-processing for applications, quoting, underwriting, and simplified product development. Maybe we’re looking too hard and the answer is simple and straight-forward. Why replace the entire machine when all it really needs is a new part…a single enterprise rating system? This core, modular piece of the policy administration system is the foundation of product development and rate management that enables insurers to provide the right product at the right price to the right customer through the best channels at any given moment in time. The real benefit of a single enterprise rating system is the ability to deliver enhanced business capabilities, such as improved product management, streamlined underwriting, and speed to market. With these benefits, carriers have accomplished a portion of their overall transformation goal. Furthermore, lessons learned from the rating project can be applied to the bigger, down-the-road PAS project to support the successful completion of the overall transformation endeavor. At the recent Oracle OpenWorld Conference in San Francisco, information was shared with attendees about a recent “go-live” project from an Oracle Insurance Tier 1 insurer who did what is proposed above…replaced just the rating portion of their legacy policy administration system with Oracle Insurance Insbridge Rating and Underwriting.  This change provided the insurer greater flexibility to set rates that better reflect risk while enabling the company to support its market segment strategy. Using the Oracle Insurance Insbridge enterprise rating solution, the insurer was able to reduce processing time for agents and underwriters, gained the ability to support proprietary rating models and improved pricing accuracy.      There is mounting pressure on P&C insurers to produce growth and show net profitability in the midst of modest overall industry growth, large weather-related losses and intensifying competition for market share.  Insurers are also being asked to improve customer service, offer a differentiated value proposition and simplify insurance processes.  While the demands are many there is an easy answer…invest in and update the most mission critical application in your arsenal, the single enterprise rating system. Download the Podcast to listen to “Stand-Alone Rating Engine - Leading Force Behind Core Transformation Projects in the P&C Market,” a podcast originally recorded in October 2013. Related Resources: White Paper: Stand-Alone Rating Engine: Leading Force Behind Core Transformation Projects in the P&C Market Webcast On Demand: Stand-Alone Rating Engine and Core Transformation for P&C Insurers Don’t forget to keep up with us year-round: Facebook: www.facebook.com/oracleinsurance Twitter: www.twitter.com/oracleinsurance YouTube: www.youtube.com/oracleinsurance

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  • Nominations now open for the Oracle FMW Excellence Awards 2014

    - by Greg Jensen
    2014 Oracle Excellence Award NominationsWho Is the Innovative Leader for Identity Management? •    Is your organization leveraging one of Oracle’s Identity and Access Management solutions in your production environment?•    Are you a leading edge organization that has adopted a forward thinking approach to Identity and Access Management processes across the organization?•    Are you ready to promote and highlight the success of your deployment to your peers? •    Would you a chance to win FREE registration to Oracle OpenWorld 2014? Oracle is pleased to announce the call for nominations for the 2014 Oracle Excellence Awards: Oracle Fusion Middleware Innovation.  The Oracle Excellence Awards for Oracle Fusion Middleware Innovation honor organizations using Oracle Fusion Middleware to deliver unique business value.  This year, the awards will recognize customers across nine distinct categories, including Identity and Access Management.  Oracle customers, who feel they are pioneers in their implementation of at least one of the Oracle Identity and Access Management offerings in a production environment or active deployment, should submit a nomination.  If submitted by June 20th, 2014, you will have a chance to win a FREE registration to Oracle OpenWorld 2014 (September 28 - October 2) in San Francisco, CA.  Top customers will be showcased at Oracle OpenWorld and featured in Oracle publications.   The  Identity and Access Management Nomination Form Additional benefits to nomineesNominating your organization opens additional opportunities to partner with Oracle such as:•    Promotion of your Customer Success StoriesProvides a platform for you to share the success of your initiatives and programs to peer groups raising the overall visibility of your team and your organization as a leader in security•    Social Media promotion (Video, Blog & Podcast)Reach the masses of Oracle’s customers through sharing of success stories, or customer created blog content that highlights the advanced thought leadership role in security with co-authored articles on Oracle Blog page that reaches close to 100,000 subscribers. There are numerous options to promote activities on Facebook, Twitter and co-branded activities using Video and Audio. •    Live speaking opportunities to your peersAs a technology leader within your organization, you can represent your organization at Oracle sponsored events (online, in person or webcasts) to help share the success of your organizations efforts building out your team/organization brand and success. •    Invitation to the IDM Architect ForumOracle is able to invite the right customers into the IDM Architect Forum which is an invite only group of customers that meet monthly to hear technology driven presentations from their own peers (not from Oracle) on today’s trends.  If you want to hear privately what some of the most successful companies in every industry are doing about security, this is the forum to be in. All presentations are private and remain within the forum, and only members can see take advantage of the lessons gained from these meetings.  To date, there are 125 members. There are many more advantages to partnering with Oracle, however, it can start with the simple nomination form for Identity and Access Management category of the 2014 Oracle Excellence Award Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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  • Oracle MDM Maturity Model

    - by David Butler
    A few weeks ago, I discussed the results of a survey conducted by Oracle’s Insight team. The survey was based on the data management maturity model that the Oracle Insight team has developed over the years as they analyzed customer IT organizations to help them get more out of everything they already have. I thought you might like to learn more about the maturity model itself. It can help you figure out where you stand when it comes to getting your organizations data management act together. The model covers maturity levels around five key areas: Profiling data sources; Defining a data strategy; Defining a data consolidation plan; Data maintenance; and Data utilization. Profile data sources: Profiling data sources involves taking an inventory of all data sources from across your IT landscape. Then evaluate the quality of the data in each source system. This enables the scoping of what data to collect into an MDM hub and what rules are needed to insure data harmonization across systems. Define data strategy: A data strategy requires an understanding of the data usage. Given data usage, various data governance requirements need to be developed. This includes data controls and security rules as well as data structure and usage policies. Define data consolidation strategy: Consolidation requires defining your operational data model. How integration is to be accomplished. Cross referencing common data attributes from multiple systems is needed. Synchronization policies also need to be developed. Data maintenance: The desired standardization needs to be defined, including what constitutes a ‘match’ once the data has been standardized. Cleansing rules are a part of this methodology. Data quality monitoring requirements also need to be defined. Utilize the data: What data gets published, and who consumes the data must be determined. How to get the right data to the right place in the right format given its intended use must be understood. Validating the data and insuring security rules are in place and enforced are crucial aspects for full no-risk data utilization. For each of the above data management areas, a maturity level needs to be assessed. Where your organization wants to be should also be identified using the same maturity levels. This results in a sound gap analysis your organization can use to create action plans to achieve the ultimate goals. Marginal is the lowest level. It is characterized by manually maintaining trusted sources; lacking or inconsistent, silo’d structures with limited integration, and gaps in automation. Stable is the next leg up the MDM maturity staircase. It is characterized by tactical MDM implementations that are limited in scope and target a specific division.  It includes limited data stewardship capabilities as well. Best Practice is a serious MDM maturity level characterized by process automation improvements. The scope is enterprise wide. It is a business solution that provides a single version of the truth, with closed-loop data quality capabilities. It is typically driven by an enterprise architecture group with both business and IT representation.   Transformational is the highest MDM maturity level. At this level, MDM is quantitatively managed. It is integrated with Business Intelligence, SOA, and BPM. MDM is leveraged in business process orchestration. Take an inventory using this MDM Maturity Model and see where you are in your journey to full MDM maturity with all the business benefits that accrue to organizations who have mastered their data for the benefit of all operational applications, business processes, and analytical systems. To learn more, Trevor Naidoo and I have written the Oracle MDM Maturity Model whitepaper. It’s free, so go ahead and download it and use it as you see fit.

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  • EPM 11.1.2.2 Architecture: Financial Performance Management Applications

    - by Marc Schumacher
     Financial Management can be accessed either by a browser based client or by SmartView. Starting from release 11.1.2.2, the Financial Management Windows client does not longer access the Financial Management Consolidation server. All tasks that require an on line connection (e.g. load and extract tasks) can only be done using the web interface. Any client connection initiated by a browser or SmartView is send to the Oracle HTTP server (OHS) first. Based on the path given (e.g. hfmadf, hfmofficeprovider) in the URL, OHS makes a decision to forward this request either to the new Financial Management web application based on the Oracle Application Development Framework (ADF) or to the .NET based application serving SmartView retrievals running on Internet Information Server (IIS). Any requests send to the ADF web interface that need to be processed by the Financial Management application server are send to the IIS using HTTP protocol and will be forwarded further using DCOM to the Financial Management application server. SmartView requests, which are processes by IIS in first row, are forwarded to the Financial Management application server using DCOM as well. The Financial Management Application Server uses OLE DB database connections via native database clients to talk to the Financial Management database schema. Communication between the Financial Management DME Listener, which handles requests from EPMA, and the Financial Management application server is based on DCOM.  Unlike most other components Essbase Analytics Link (EAL) does not have an end user interface. The only user interface is a plug-in for the Essbase Administration Services console, which is used for administration purposes only. End users interact with a Transparent or Replicated Partition that is created in Essbase and populated with data by EAL. The Analytics Link Server deployed on WebLogic communicates through HTTP protocol with the Analytics Link Financial Management Connector that is deployed in IIS on the Financial Management web server. Analytics Link Server interacts with the Data Synchronisation server using the EAL API. The Data Synchronization server acts as a target of a Transparent or Replicated Partition in Essbase and uses a native database client to connect to the Financial Management database. Analytics Link Server uses JDBC to connect to relational repository databases and Essbase JAPI to connect to Essbase.  As most Oracle EPM System products, browser based clients and SmartView can be used to access Planning. The Java based Planning web application is deployed on WebLogic, which is configured behind an Oracle HTTP Server (OHS). Communication between Planning and the Planning RMI Registry Service is done using Java Remote Message Invocation (RMI). Planning uses JDBC to access relational repository databases and talks to Essbase using the CAPI. Be aware of the fact that beside the Planning System database a dedicated database schema is needed for each application that is set up within Planning.  As Planning, Profitability and Cost Management (HPCM) has a pretty simple architecture. Beside the browser based clients and SmartView, a web service consumer can be used as a client too. All clients access the Java based web application deployed on WebLogic through Oracle HHTP Server (OHS). Communication between Profitability and Cost Management and EPMA Web Server is done using HTTP protocol. JDBC is used to access the relational repository databases as well as data sources. Essbase JAPI is utilized to talk to Essbase.  For Strategic Finance, two clients exist, SmartView and a Windows client. While SmartView communicates through the web layer to the Strategic Finance Server, Strategic Finance Windows client makes a direct connection to the Strategic Finance Server using RPC calls. Connections from Strategic Finance Web as well as from Strategic Finance Web Services to the Strategic Finance Server are made using RPC calls too. The Strategic Finance Server uses its own file based data store. JDBC is used to connect to the EPM System Registry from web and application layer.  Disclosure Management has three kinds of clients. While the browser based client and SmartView interact with the Disclosure Management web application directly through Oracle HTTP Server (OHS), Taxonomy Designer does not connect to the Disclosure Management server. Communication to relational repository databases is done via JDBC, to connect to Essbase the Essbase JAPI is utilized.

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  • Orchestrating the Virtual Enterprise, Part I

    - by Kathryn Perry
    A guest post by Jon Chorley, Oracle's Chief Sustainability Officer & Vice President, SCM Product Strategy During the American Industrial Revolution, the Ford Motor Company did it all. It turned raw materials into a showroom full of Model Ts. It owned a steel mill, a glass factory, and an automobile assembly line. The company was both self-sufficient and innovative and went on to become one of the largest and most profitable companies in the world. Nowadays, it's unusual for any business to follow this vertical integration model because its much harder to be best in class across such a wide a range of capabilities and services. Instead, businesses focus on their core competencies and outsource other business functions to specialized suppliers. They exchange vertical integration for collaboration. When done well, all parties benefit from this arrangement and the collaboration leads to the creation of an agile, lean and successful "virtual enterprise." Case in point: For Sun hardware, Oracle outsources most of its manufacturing and all of its logistics to third parties. These are vital activities, but ones where Oracle doesn't have a core competency, so we shift them to business partners who do. Within our enterprise, we always retain the core functions of product development, support, and most of the sales function, because that's what constitutes our core value to our customers. This is a perfect example of a virtual enterprise.  What are the implications of this? It means that we must exchange direct internal control for indirect external collaboration. This fundamentally changes the relative importance of different business processes, the boundaries of security and information sharing, and the relationship of the supply chain systems to the ERP. The challenge is that the systems required to support this virtual paradigm are still mired in "island enterprise" thinking. But help is at hand. Developments such as the Web, social networks, collaboration, and rules-based orchestration offer great potential to fundamentally re-architect supply chain systems to better support the virtual enterprise.  Supply Chain Management Systems in a Virtual Enterprise Historically enterprise software was constructed to automate the ERP - and then the supply chain systems extended the ERP. They were joined at the hip. In virtual enterprises, the supply chain system needs to be ERP agnostic, sitting above each of the ERPs that are distributed across the virtual enterprise - most of which are operating in other businesses. This is vital so that the supply chain system can manage the flow of material and the related information through the multiple enterprises. It has to have strong collaboration tools. It needs to be highly flexible. Users need to be able to see information that's coming from multiple sources and be able to react and respond to events across those sources.  Oracle Fusion Distributed Order Orchestration (DOO) is a perfect example of a supply chain system designed to operate in this virtual way. DOO embraces the idea that a company's fulfillment challenge is a distributed, multi-enterprise problem. It enables users to manage the process and the trading partners in a uniform way and deliver a consistent user experience while operating over a heterogeneous, virtual enterprise. This is a fundamental shift at the core of managing supply chains. It forces virtual enterprises to think architecturally about how best to construct their supply chain systems. In my next post, I will share examples of companies that have made that shift and talk more about the distributed orchestration process.

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  • Big Data – Interacting with Hadoop – What is Sqoop? – What is Zookeeper? – Day 17 of 21

    - by Pinal Dave
    In yesterday’s blog post we learned the importance of the Pig and Pig Latin in Big Data Story. In this article we will understand what is Sqoop and Zookeeper in Big Data Story. There are two most important components one should learn when learning about interacting with Hadoop – Sqoop and Zookper. What is Sqoop? Most of the business stores their data in RDBMS as well as other data warehouse solutions. They need a way to move data to the Hadoop system to do various processing and return it back to RDBMS from Hadoop system. The data movement can happen in real time or at various intervals in bulk. We need a tool which can help us move this data from SQL to Hadoop and from Hadoop to SQL. Sqoop (SQL to Hadoop) is such a tool which extract data from non-Hadoop data sources and transform them into the format which Hadoop can use it and later it loads them into HDFS. Essentially it is ETL tool where it Extracts, Transform and Load from SQL to Hadoop. The best part is that it also does extract data from Hadoop and loads them to Non-SQL (or RDBMS) data stores. Essentially, Sqoop is a command line tool which does SQL to Hadoop and Hadoop to SQL. It is a command line interpreter. It creates MapReduce job behinds the scene to import data from an external database to HDFS. It is very effective and easy to learn tool for nonprogrammers. What is Zookeeper? ZooKeeper is a centralized service for maintaining configuration information, naming, providing distributed synchronization, and providing group services. In other words Zookeeper is a replicated synchronization service with eventual consistency. In simpler words – in Hadoop cluster there are many different nodes and one node is master. Let us assume that master node fails due to any reason. In this case, the role of the master node has to be transferred to a different node. The main role of the master node is managing the writers as that task requires persistence in order of writing. In this kind of scenario Zookeeper will assign new master node and make sure that Hadoop cluster performs without any glitch. Zookeeper is the Hadoop’s method of coordinating all the elements of these distributed systems. Here are few of the tasks which Zookeepr is responsible for. Zookeeper manages the entire workflow of starting and stopping various nodes in the Hadoop’s cluster. In Hadoop cluster when any processes need certain configuration to complete the task. Zookeeper makes sure that certain node gets necessary configuration consistently. In case of the master node fails, Zookeepr can assign new master node and make sure cluster works as expected. There many other tasks Zookeeper performance when it is about Hadoop cluster and communication. Basically without the help of Zookeeper it is not possible to design any new fault tolerant distributed application. Tomorrow In tomorrow’s blog post we will discuss about very important components of the Big Data Ecosystem – Big Data Analytics. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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