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• Make 'volume up' from 'mute' go to volume step one not previous volume on Macbook Pro

  - by Bill Cheatham

  Currently, on my Macbook Pro (OSX 10.6.5), I will often use the 'mute' button to turn the volume off, for example if I'm working at night. I may then watch a video or something, and decide to have the volume on very quietly. So I press the 'volume up' key—but instead of going to volume level one (the logical 'volume step up' from mute), the volume jumps to whatever mega-decibels I was blasting out before I muted in the first place. Is there a way to change the behavior of this? Ideally the 'mute' button would be changed to actually turn the volume to zero, rather than just muting. (And re-pressing mute would turn the volume back up to the original). Thanks!

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• Acer Aspire 3820TG video card driver issue for Windows 8 Pro

  - by supernx

  The model for Acer laptop is ATI mobility Radeon 5650. I am using Windows 8 Pro from MSDN. It was working fine until two days ago when Microsoft pushes an update. After the update, my video card stops working and I only see black screen after loading splash screen. I can go in Safe Mode. I tried to install driver from AMD website but it failed with error message "load detection driver failed". Anyone else have the same issue? Any idea how to solve this? I need to go in Win8 for my latest development.

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• Dell Vostro 1000 w/fresh XP Pro installation running very slow

  - by Ssvarc

  I'm working on a Dell Vostro 1000 laptop. It was running slowly and hanging, antivirus scans turned up nothing and the same with the Dell diagnostics (DFT hung - but Dell's diagnostics gave the HD a pass) so I imaged the HD and installed XP Pro on it. The laptop is still slow! (It takes a noticeable delay to enter words into the Google search box in IE and the computer hangs every time it enters the XP screensaver.) What are the likely possibilities at this point and how would I go about checking for them?

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• Upgrading existing Windows 7 Pro licenses to Ent?

  - by Alex

  From our license info page from MS: Agreement Info: MOLP-Z Std ... License Date: 2011-03-02 Microsoft Invoice No: 91.... Reorder/Upgrade End Date: 2013-03-31 MS Win Pro 7 Sngl Open 1 License Part no: FQC-02872 Qty: 120 MS Win Server CAL 2008 Sng Open 1 Part no: R18-02709 Qty: 120 Now we want to upgrade to Enteprise but the reseller says "Sorry, you need to buy new licenses, 120x Win7Pro (FQC-02872) and 120x SoftwareAssurance (FQC-02368). Are they trying to rip us off?? "Upgrade End Date" still not here and why do we need to re-order exactly same part number (FQC-02872) only 1 year later?

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• Drivers for Quick Cam pro 9000 on Windows 7

  - by runaros

  I have a Logitect Quick Cam Pro 9000 that I want to install on my Windows 7 installation. The user manual specifies that I have to install the software before I install the camera. But my experience is that software from hardware vendors tend to decrease computer performance, so I was wondering if this camera will work by only plugging it in and letting Windows 7 find and install the drivers for it. I could've just tried installing it of course, but again, hardware vendors are notorius for fucking up things, and I wouldn't want to make it impossible to install the camera by doing things in the wrong order, hence the question here on SuperUser because I assume somebody is more knowledgeable than me on this subject.

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• Changing Win 8.1 Pro Store App Installation Folder

  - by ChiliYago

  I have a Dell Venue 8 Pro tablet with Windows 8.1. The c:\ is very limited capacity at only 24GB. With the OS only on the c:\ I just have 8.6GB of free space. So I have added a 64gb SSD to the machine and want to install all my apps on it and not the C Drive. I know the apps get installed in c:\Program Files\WindowsApps folder so I have ROBOCOPY'd all the files to d:\Program Files\WindowsApps and created a symbolic link using mklink. It seems that new apps are install correctly now on d:\ however the existing apps fail to open. What is the Microsoft's solution to making this happen seamlessly?

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• Dell Vostro 1000 w/fresh XP Pro installation running very slow

  - by ssvarc

  I'm working on a Dell Vostro 1000 laptop. It was running slowly and hanging, antivirus scans turned up nothing and the same with the Dell diagnostics (DFT hung - but Dell's diagnostics gave the HD a pass) so I imaged the HD and installed XP Pro on it. The laptop is still slow! (It takes a noticeable delay to enter words into the Google search box in IE and the computer hangs every time it enters the XP screensaver.) What are the likely possibilities at this point and how would I go about checking for them?

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• Windows 7 x64 Pro not indexing PDF content ?

  - by Wookai

  In an attemp to get rid of all the paper clutter that I receive each day, I started scanning and ORCing all my important documents last year. I was using Windows Desktop Search on Vista to index my "Administrative" folder in which I keep all these scanned documents, to be able to quickly retreive them when needed. I upgraded to Windows 7 RTM recently (I got the x64 Pro version, via the MSDN-AA channel of my university). Since then, it seems that the content of the PDFs is not indexed anymore. For example, I have the warranty for my GTX260 graphic card. In the PDF, using Acrobat Reader, I can search for the string "GTX260" and it finds the relevant lines. However, if I perform the same search in the folder containing the PDF, nothing is found. I checked in the indexing options, the folder is supposed to be indexed.

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• HP Photosmart 7450 Prints Noise On Windows 7 Pro 64-bit

  - by David Mackintosh

  I have received a working (in its last location) HP Photosmart 7450 printer. I connected it up to my Windows 7 Pro 64-bit workstation, and the driver was (apparently) installed. The problem is that whenever I try to print from it -- test page, text from notepad, picture, whatever -- it spins through a half dozen sheets of paper, some of which have fractions of text on them, but most of which are either blank or have line noise printed on them. Noise similar to what was printed out on ye olde laserjet printers when the postscript interpreter failed. HP's web site only has a "use the included driver in Windows 7, be happy" instruction. The driver has been removed and added several times. The printer was previously attached to a XP Home computer and worked correctly without incident. Does anyone have any ideas for troubleshooting before I drop this printer in the river?

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• Macbook Pro Multiple Monitor Problem

  - by thinksocrates

  I have been using a Macbook pro (newest model) for about 4 weeks with dual monitors. It has been working great using the mac adaptor to dvi. Today however, my mac will not recognize it's built in monitor while the second monitor is plugged in. Plug in second monitor The screen on the laptop goes dark. The second monitor acts as the main screen. Click "Detect displays". Nothing happens Unplug the second monitor Screen on the laptop comes on. Any thoughts?

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• Windows XP Pro SP3 stop error code 0x000000F4

  - by Andrew Ford

  I have a system running Windows XP Pro SP3. My wife is the primary user of this system, and the last several days in a row, when she tries to log in to the system it gives her a BSOD with the stop error code 0x000000F4. The rest of the error codes change every time she tries to log on, but that one seems to stay constant. The error it gives me is: A process or thread crucial to system operation has unexpectedly exited or been terminated. The machine will also get stuck in a boot loop, where it keeps giving me the screen saying that windows did not start successfully, and to choose how to start windows. I have tried Safe Mode, Last known Good Config, and Normally, and all have resulted in either a return to the boot loop, or BSOD. What might this mean? How can I fix it, without doing a clean install?

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• MacPro 1,1 video's card

  - by alexus

  I just bought a Mac Pro 1,1 from my coworkers and I'm looking to upgrade video card as the one inside is very noisy. What are my options? Basically I'm not looking to spend a lot of money, in fact i'd rather to spend as little as possible and get low end or mid range card, I'm not really playing games all that much so pretty much anything will do, I'd prefer 2xx series though. Current Mac Pro sells w/ GT120, Apple sells upgrade kit for $149 (which is okay, I just not sure if I'll be able to use this card on such an old Mac Pro)

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• HP LaserJet Pro 400 Color M451dn Phantom Print Jobs

  - by francisswest

  Scenario: Multiple printers hooked up to a printer server (2008r2) including this HP LaserJet Pro 400 Color M451dn. All machines that are using the printer are based on Windows 7 Enterprise x64. Problem: Every couple of days the users who frequent this printer let me know that a few dozen pages with random characters down one side of the paper print out. This happens usually during the evening when no one is around to send print jobs to it. What I have done: Provided the below screen shot of the printer log with what I assume is the print jobs in question. I have looked into the printer driver compatibility and found no issues. Question: Is there a known issue with this printer or similar printers, and is there a solution that people are familiar with when they see multiple pages of gibberish printing out?

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• Slow download speeds on MacBook Pro

  - by Austin

  Just as the title says, I am getting very low download speeds on my MacBook Pro. I did a speed test at speedtest.net, and am getting 7 MbPS down, .5 up. However, I can only seem to get 270 KB PS max (averaging 100 K), whether on my school's network or on my home network, wired or wireless. I am on Mac OS X 10.5.8, with Google Chrome. My ethernet settings (under System Preferences - Network - Ethernet Connection - Advanced - Ethernet) are set to "Configure Automatically", "Speed: 100TX", "Duplex: full-duplex, flow-control", and "MTU: Standard (1500)". As far as I can tell, there are no throttles or anything between here and the ISP, so... Any ideas on why I'm getting such low download speeds?

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• Ad-hoc connection between iPhone and Macbook Pro

  - by Phil Nash

  I sometimes find it useful to connect my iPhone to my Macbook Pro by creating an ad-hoc wireless network from the MBP and connecting to that from the iPhone. However, what I find is that sometimes this works and sometimes it doesn't. When it's not working the symptoms are usually that I see the ad-hoc SSID in the list of available networks on the iPhone, can connect to it from there (including entering my WEP key), and it shows up as the wifi network in use. However I don't get the wifi symbol in the taskbar (it remains as 3G) and attempting to use the connection (e.g. trying to connect to iTunes or Keynote using their respective Remote apps) fails saying that there is so wifi connection. I've tried rebooting both the iPhone and the MBP, recreating networks with different SSIDs and tried different channels - all to no avail! I'm especially puzzled that (a) sometimes it works just fine first time and (b) the Settings app seems to think its all connected fine. Is there anything else I should be trying?

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• Broadcom bluetooth driver for Windows 7 on MacBook Pro

  - by Sergiy Byelozyorov

  I have installed Windows 7 on MacBook Pro using BootCamp. Usually when turning my Bluetooth headset on and trying to pair it with Mac for the first time, Windows would fail to install drivers and open solution in Action Center, which suggests to download the driver from the Broadcom webpage. This worked before and drivers would install and work. However now, when I start driver installer, it would get stuck at "Detecting Bluetooth Device" stage. Below the steps there is also a warning with text, which says "Please plug in or turn ob your Bluetooth device". This is how the installer looks like when it's stuck: I have tried turning my headset on/off, bringing it into pairing mode, installing/uninstalling device to/from the Bluetooth Devices. None of these worked. Any ideas?

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• Connecting OS X MacBook Pro to DirecTV DVR

  - by user14293

  I have a DirecTV DVR which soon will be replaced. The local phone carrier has wired fiber-to-the-door and that DirecTV sat service will soon be history. I have irreplaceable video recordings on the DVR's disk I would like to salvage. I'd like to connect my MacBook Pro (OS X 10.5.3) to the DVR (male HDMI to male Thunderbolt) and treat the MAC as a TV monitor. I'd like to capture the video stream to a file and then burn it to DVD. This is for my use only, not for distribution. Still researching video capture. Don't yet have a solution. Maybe there isn't one. Any ideas?

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• Eliminating "phantom" or "ghost" clicks on my Mac Pro

  - by fbrereto

  Recently on my Mac Pro I have been experiencing phantom clicks and other strange behaviors. I have been rummaging through my system preferences to try and root out possible causes, and recently came across a strange finding in the Exposé panel (the keyboard modifiers are there from my taking the screenshot): I have had a Logitech 2-button mouse with a mouse wheel for years, and have never had a problem with it in the past. In addition I am running OS X 10.6.8 and have not had any issues like this up to this point. Is this a known issue? Is the extensive mouse listing a red herring? Are there any fixes for either issue?

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• Setting up VM server access via host MacBook Pro's WiFi hotspot

  - by user7609

  I have a virtual machine (VM) hosted on a MacBook Pro (MBP). There is a server installed on the VM. I'm trying to make this server accessible via MBP's WiFi hotspot so I can see it from my iPhone when connected to the hotspot. The VM is Parallels (latest version) and its OS is Win7 and the MBP is 2013 with Mavericks. With default settings and no hotspot enabled I can access the VM's server from the host OSX. The network setting on the VM is "Shared" and it's IP is 10.211.x.x. When I join the hotspot from another laptop the other laptop gets an IP 169.254.x.x and it can't ping 10.211.x.x or access the server on that VM Is there a combination of settings on the VM and MBP's hotspot such that I can access the VM server from a client on the MPB's hotspot?

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• Create an image of a pure Ubuntu-Installation on Macbook Pro

  - by Stefan Müller

  I'm running Ubuntu 11.10 on my Macbook Pro (Late 2009) as the only operating system, so theres's no Mac OS X oder Bootcamp installed. It runs fine and now i'd like to create an image of the current installation. Unfortunately my Acronis True Image cd doesn't boot on this device and my attempts to create an image with partimage or dd from a bootable ubuntu live cd to a external hd failed ("can't read from block 0"). Are there any others out there with such an installation and if yes: how did you succeed in imaging your partition/device?

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• MacBook Pro screen goes dark

  - by Mike M

  I've had my MacBook Pro for two years now; no problems so far (it has had 3rd party RAM from the get go). Today, I'm copying a particularly large VM from an External disk drive to local MacBook disk. It has about 3GB to go and I take off to do some other things and when I come back my screen is "dark". The computer is still on but I can't see anything. I forced a reboot by holding down the power button, it starts up with the "chimes", but still no screen. I've done this several times. Any ideas? Do you think the hard disk activity caused it to get too hot?

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• Time Machine does not recognize my MacBook Pro

  - by qwertyuu

  Due to a clicking and beeping problem on my Macbook Pro (MBP), I got a 1 to 1 replacement from Apple which arrived today. I was able to my original setting using Time Machine restore. That works great. But after the restore and software update, the click on Time Machine to back up. But it says it doesn't recognize the backups. Now I am doing a full backup again that will take me a better of an hour. So what's the problem? How come Time Machine does not recognise the backups it restore from?

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• MacBook Pro 13 (mid 2010 model) - External Display Low Resolution

  - by Unknown

  I am trying to connect my ASUS VH242H (1920x1020), with my Macbook Pro. The laptop has a 320m nvidia and it should be more than enough to support an external display. I had my old laptop connected, (with a 9600mgt) and it worked fine.I am not mirroring the display I just want an extension ( if possible only the external display diplaying). Why is the external display is showing only the lower (1378x768) resolution? I am using this adapter: http://www.amazon.co.uk/gp/product/B002WUVAVE/ref=oh_details_o00_s00_i00 Any help please?

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• MacBook Pro Trackpad freeze / holds click on its own

  - by lajuette

  My MacBook Pro's Trackpad shows an annoying behavior in the last few days. I think the only relevant thing that changed is the firmware for the Trackpad. An update has been distributed via Software Update a few days ago. Sometimes when i click somewhere the Trackpad won't recognize the mouseup, i.e. hold the click on its own. Clicking again seems to stop the holding and issue a new mousedown, but then again, no mouseup I.e. when i click on a file on the desktop the file will be dragged. But i can't stop dragging! Clicking in a browser or text document will select the text/images. Did anyone notice similar behavior? Any ideas or fixes?

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• No recent docs listed in Office 2007 on Windows XP Pro

  - by user58094

  Hi, I have Office 2007 installed on a laptop running Windows XP Pro. When I go to open a file in Excel or Word, there is no list of recent documents. On the Options/Advanced page, the "show this number of recent documents" spinner displays 0 but is grayed out so I can't change it. The help page it directs me to describes how to disable the list, but not how to enable it. In Word, it says something about the list being disallowed by Group Policy, but I am not part of any workgroup and, as far as I know, the policies are all uninitialized, so it should be allowed by default. There are recent files listed in MRU keys in the registry. A similar question has been answered, but I believe that only applies to Windows Vista or 7 because the folder mentioned doesn't exist on my system. Instead, the folder "%APPDATA%\Microsoft\Office\Recent" contains shortcuts to recent docs for both Excel and Word. Any other ideas? Thanks.

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