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  • regex substring C#

    - by sharma
    Hi, I need help to figure the regex expression I have string = "STATE changed from [Fixed] to [Closed], CLOSED DATE added [Fri Jan 14 09:32:19 MST 2011], NOTES changed from [CLOSED[]<br />] to [TEST CLOSED <br />]" I need to grab NOTES changed from [CLOSED[]<br />] to [TEST CLOSED <br />] and take values CLOSED[] and TEST CLOSED in two string variables. So far I got to: Regex NotesChanged = new Regex(@"NOTES changed from \[(\w*|\W*)\] to \[([\w-|\W-]*)\]"); which matches only if "NOTES changed from" started at the beginning and has no '[]' within '[ ]', but I have "[CLOSED[]]" and also no "". Any ideas on what to change in regex. Thanks, Sharma

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  • iPhone app development : How can i get a table view in which whn i click on a cell a text view shoul

    - by Vivek Sharma
    How can i get a table view in which whn i click on a cell a text view should expand just below that cell it should look like clicking on a button an it will create a text view in between clicked button and its below button... i m trying to create a pictorial view... tabel view: button 1 button 2 button 3 table view: button 1 button 2 v . . . text view . button 3 plz solve my problem i m new for iphone app development.... reply me on [email protected] advance thnx Vivek Sharma India

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  • Bye Bye Year of the Dragon, Hello BPM

    - by Ajay Khanna
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} As 2012 fades and we usher in a New Year, let’s look back at some of the hottest BPM trends and those we’ll be seeing more of in the coming months. BPM is as much about people as it is about technology. As people adopt new ways of engagement, new channels of communications and new devices to interact , the changes are reflected in BPM practices. As Social and Mobile have become an integral part of our personal and professional lives, we’ll see tighter integration of social and mobile with BPM, and more use cases emerging for smarter process management in 2013. And with products and services becoming less differentiated, organizations will strive to differentiate on Customer Experience. Concepts like Pace Layered Architecture and Dynamic Case Management will provide more flexibility and agility to IT groups and knowledge workers. Take a look at some of these capabilities we showcased (see video) at Oracle OpenWorld 2012. Some of these trends that will continue to gain momentum in 2013: Social networks and social media have provided a new way for businesses to engage with customers. A prospect is likely to reach out to their social network before making any purchase. Companies are increasingly engaging with customers in social networks to influence their purchasing decisions, as well as listening to customers via tools like sentiment analysis to see what customers think about a particular product or process. These insights are valuable as companies look to improve their processes. Inside organizations, workers are using social tools to engage with each other to design new products and processes. Social collaboration tools are being used to resolve issues where an employee needs consultation to reach a decision. Oracle BPM Suite includes social interaction as an integral part of its process design and work management to empower today’s business users. Ubiquitous smart mobile devices are trending as a tool of choice for many workers. Many companies are adopting the policy of “Bring Your Own Device,” and the device of choice is a tablet. Devices like smart phones and tablets not only provide mobility to workers and customers, but they also provide additional important information – the context. By integrating the mobile context (location, photos, and preferences) into your processes, organizations can make much more informed decisions, as well as offer more personalized service to customers. Using Oracle ADF Mobile, you can easily create user interfaces for mobile devices and also capture location data for process execution. Customer experience was at the forefront of trending topics in 2012. Organizations are trying to understand their customers better and offer them more personalized and differentiated services. Customer experience is paramount when companies design sales and support processes. Companies are looking to BPM to consistently and efficiently orchestrate customer facing processes across disparate systems, departments and channels of communication. Oracle BPM Suite provides just the right capabilities for organizations to design and deliver an excellent customer experience. Pace Layered Architecture strategy is gaining traction as a way to maximize agility and minimize disruption in organizations. It provides a framework to manage the evolution of your information system when different pieces of it are changing at different rates and need to be updated independent of one another. Oracle Fusion Middleware and Oracle BPM Suite are designed with this in mind. The database layer, integration layer, application layer, and process layer should not be required to change at the same time. Most of the business changes to policy or process can be done at the process layer without disrupting the whole infrastructure. By understanding the type of change needed at a particular level, organizations can become much more agile and efficient. Adaptive Case Management proposes more flexibility to manage processes or cases that do not follow a structured process flow. In such situations, the knowledge worker managing the case needs to evaluate what step should occur next because the sequence of steps can’t be predetermined. Another characteristic is that it requires much more collaboration than straight-through process. As simple processes become automated, and customers adopt more and more self-service, cases that reach the case workers are much more complex and need more investigation. Oracle BPM suite includes comprehensive adaptive case management capability to manage such unstructured and complex processes. Smart BPM or making your BPM intelligent has been the holy grail for BPM practitioners who imagined that one day BPM would become one with Business Intelligence, Business Activity Monitoring and Complex Event Processing, making it much more responsive and helpful in organizational decision making. In 2013, organizations will begin to deploy these intelligent BPM solutions. Oracle offers an integrated solution that brings together the powerful functionality of BI, BAM, event processing, and Real Time Decisions to help organizations create smart process based solutions. In order to help customers reach their BPM goals faster and remove risks associated with BPM initiatives, Oracle has introduced Oracle Process Accelerators, pre-built best practices applications built on Oracle BPM Suite that are fully production grade and ready to deploy. These are exiting times for BPM practitioners and there is so much to look forward to in 2013. We wish you a very happy and prosperous New Year 2013. Happy BPMing!

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  • ifup eth0 failed in Ubuntu 11.10 and Ubuntu 10.04.3

    - by Ajay
    ifup eth0 failed to bring up eth0 First, I have set static ip using the below commands: Commands: ifdown eth0 ifconfig eth0 X.X.X.X netmask 255.255.252.0 up route add default gw X.X.X.X I was successful in setting up static ip X.X.X.X and I could see the same in the output of command "ifconfig". Now I am trying to revert network back to dhcp using the below commands: Commands: ifdown eth0 ifup eth0 Output : RTNETLINK answers: File exists ssh stop/waiting ssh start/running, process 1524 ifup eth0, failed to bring back dhcp. Contents of /etc/network/interfaces root@bdhcp396:~# cat /etc/network/interfaces # The loopback network interface auto lo iface lo inet loopback # The primary network interface auto eth0 iface eth0 inet dhcp Is this a bug in Ubuntu 11.10/10.04.3? I see a similar bug raised - https://bugs.launchpad.net/ubuntu/+source/ifupdown/+bug/876829

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  • OpenWorld Session: Oracle Unified BPM Suite Development Best Practices

    - by Ajay Khanna
    Blog by David Read Earlier today,  Sushil Shukla, Yogeshwar Kuntawar, and I (David Read) delivered an OpenWorld  session that covered BPM development best practices.  It was well attended.  Last year we had a session that covered end-to-end lifecycle best practices for BPM.  This year we narrowed the focus to the development portion of the lifecycle.  We started with an overview of development process best practices, then focused on a few key design topics where we’ve seen common questions from customers and partners. Data Design Using EDN Multi-Instance Activity Using the Spring Component Human Task Integration We wrapped up with an overview of key concepts for effective error handling, including error handling within the process design, and using declarative fault policies. We hope you found the session useful, and as noted in the session, please be sure to try to attend Prasen’s session to see more details about approaches for testing Oracle Business Rules: CON8606  Oracle Business Rules Use Cases, 10/3/2012, 3:30PM  

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  • NTP service, offset increasing after sync

    - by Ajay
    I have installed Ubuntu 12.10 version on my PC. I am running NTP service having NTP server as GPS. I found that when we start NTP service by ntp start command, PC is able to sync with GPS as i get '*' symbol before GPS IP when i run ntpq -p command. This remains good for some time and then the * symbol is removed which means that PC is not synchronized to that server. Now, by running command ntpq -p it shows that all parameter are OK but as '*' is removed, slowly offset goes on increasing. remote refid st t when poll reach delay offset jitter ============================================================================== *192.168.100.33 .GPS. 1 u 7 16 1 2.333 23.799 0.808 remote refid st t when poll reach delay offset jitter ============================================================================== *192.168.100.33 .GPS. 1 u 14 16 3 2.333 23.799 0.879 remote refid st t when poll reach delay offset jitter ============================================================================== *192.168.100.33 .GPS. 1 u 11 16 7 2.333 23.799 1.500 remote refid st t when poll reach delay offset jitter ============================================================================== *192.168.100.33 .GPS. 1 u 8 16 17 2.333 23.799 2.177 below are the last 4 ntp status when sync is lost with GPS ============================================================================== 192.168.100.33 .GPS. 1 u 1 16 377 2.404 1169.94 1.735 remote refid st t when poll reach delay offset jitter ============================================================================== 192.168.100.33 .GPS. 1 u - 16 377 2.513 1171.80 0.898 remote refid st t when poll reach delay offset jitter ============================================================================== 192.168.100.33 .GPS. 1 u 15 16 377 2.513 1171.80 0.898 Since, GPS is already available, PC never re-synchronize itself to GPS later ON. I have to restart the ntp service and then PC synchronizes to GPS and '*' symbol arrives.

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  • VMWare-Tools Installation fails

    - by Ajay
    I am trying to install VMwareTools-8.4.6-385536.tar.gz (VMWare Tools) on the following operating system: Ubuntu 11.04 Linux ubuntu 2.6.38-8-generic #42-Ubuntu SMP Mon Apr 11 03:31:50 UTC 2011 i686 i686 i386 GNU/Linux I am using VMPlayer version 3.1.4 - build 385536 After starting the installation I am getting the following errors: What is the directory that contains the init scripts? [/etc/init.d] Error opening No such file or directory Distribution provided drivers for Xorg X server are used. Skipping X configuration because X drivers are not included. Creating a new initrd boot image for the kernel.<br> update-initramfs: Generating /boot/initrd.img-2.6.38-8-generic Starting VMware Tools services in the virtual machine: Switching to guest configuration: done Blocking file system: done Guest operating system daemon: failed Virtual Printing daemon: done Unable to start services for VMware Tools Can somebody help in this?

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  • Case Management Patterns with Oracle Unified Business Process Management Suite

    - by Ajay Khanna
    Contributed by Heidi Buelow, Oracle Product Management Case Management was a hot topic all week at Oracle OpenWorld so I was excited to share our current features and upcoming plans at the session Thursday morning on Case Management Patterns with Oracle Unified Business Process Management Suite.  My colleague, Ravi Rangaswamy, the Case Management Development Manager, and I, Heidi Buelow, the Case Management Product Manager, discussed case management use case patterns with an interested audience.  We also talked about the current BPM Suite offering for Case Managment and showed a demo of our upcoming release where Case Management becomes a first class component in a BPM composite application. Case Management use case patterns cover a wide range of horizontal applications such as Accounts Payable, Dispute Resolution, Call Center, Employee OnBoarding, and many vertical applications in domains and industries such as Public Sector services, Insurance claims, and Healthcare.  Really, it is any use case where the resolution of a request may require a knowledge worker making decisions using experienced judgement in the current situation.  This allows for expidited care and customer satisfaction, both being highly valued for consumer loyalty, regulatory compliance, and efficient resolution. Today, BPM Suite provides the tools for creating Case Management applications using BPMN 2.0, Business Rules, and rich BAM and Case Analytics.  The Process Composer provides the agility to change rules and processes by the business users.  The case manager and case workers have the flexibilty they need.  With integrated content management and the concept of a BPM Process Spaces instance (case) space, the current release enables case management use case applications. In the next release, Case Management becomes a first class component. By this, we mean, Case is a separate component in the composite.  We are adding case attributes such as milestones, case events, case stakeholders, and more, providing a rich toolset for the use cases that require a flexible Case Management approach.  Activites become available according to the conditions that you specify and information can be protected by permissions indicated.  In BPM Studio, you design a Case and associate all of the attributes and activities that are needed, yet, at runtime you have the flexibility to add and change these as needed. We enjoyed sharing Case Management and it was well received by the audience.  The presentation is available online and we have viewlets of the demo that will be available at release time.

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  • Process Rules!

    - by Ajay Khanna
    One of the key components of a process is “Business Rule”. Business rule takes many forms inside your process definition and in a way is a manifestation of your company’s business policy. Business rules inside the process are used for policy enforcement, governance, decision management, operations efficiency etc. Following are some basic types of rules that can be a part of your process. 1. Process conditions:  These are defined as the process gateways that determine a path process will take depending on the process parameters. For Example, if discount >10% go to approval path : if discount < 10% auto-approve order. 2. Data rules: These business rules are defined as facts in decision table or knowledge base. The process captures all required parameters and submits those to RETE based rules engine. Rules engine processes the data and returns the result back. For example, rules determining your insurance eligibility. 3. Event rules: Here the system is monitoring the various events and events patterns that are emerging inside the process or external to the process. You can define actions or alerts to be triggered when a certain pattern of events emerges over a specified time period. Such types of rules need Complex Event Processing and are used in applications like Credit Card Fraud detection or Utility Demand Response. 4. User Interface Rules: In order to add dynamic behavior to UI or to keep users from making mistakes and enforcing policy, another mechanism available is UI rules. They are evaluated as the end user is filling out the web forms. These may include enabling and disabling of UI as per business policy. An example could be, if the age of a user is less than 13 years, disable credit card field and enable parental approval required checkbox. Your process may include many of such rule types. Oracle OpenWorld provides a unique opportunity to listen to Oracle Business Process Management Experts and Customers.  We will discuss business rules during various sessions in Oracle OpenWorld. Two of the sessions specifically focused on business rules are listed below: Accelerating an Implementation of Complex Worldwide Business Approval Rules Wednesday, Oct 3, 10:15 AM Moscone South – 305 Oracle Business Rules Use Cases Design and Testing Wednesday, Oct 3, 3:30 PM Marriott Marquis - Golden Gate C3   Oracle Business Process Management Track covers a variety of topics, and speakers covering technology, methodology and best practices. You can see the list of Business process Management sessions here. Come back to this blog for more coverage from Oracle OpenWorld!

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  • Detect, Analyze, Act – Fast!

    - by Ajay Khanna
    In fast changing business environment, it becomes crucial to identify business opportunities and business issues as soon as possible. If identified at the right time, business managers can address issues before they escalate to serious problems and can take advantage of the new opportunities before the competition does. Moreover, they have to be efficient to do this at the right cost. Success depends on how responsive organization is to emerging events and changing environment. These events can be customer issues, competition moves, changes in regulations, or changes in company policies. In order to be responsive in such situations, organizations need to first identify and track these situations. They can do that via business activity monitoring (BAM) and complex event processing (CEP). A unified monitoring dashboard helps put together a comprehensive picture of the situation in hand and provides deep insight to take proper actions. With CEP, businesses can connect all the relevant events, detect event patterns and take immediate actions using Business Process Management system.   So to be responsive we need: Real-Time Visibility with Business Activity Monitoring You can use BAM technology to monitor progress, track performance, meet service-level agreements (SLAs), manage exceptions, and issue alerts to an employee or application when a process is not functioning properly—all in real time. A unified monitoring dashboard helps you maintain a complete picture of each situation so you can take action effectively. BAM works hand in hand with BPM software to discover the significant activities that drive business success.   Real-Time Sense and Respond An event-driven BPM solution enables each step in a business process to be informed not only by the previous step, but also by any other step, data, and pattern of behavior deemed relevant to that step. This gives the company the ability to “sense and respond.” You can describe interesting event patterns and event correlations and monitor the business in real-time. Whenever a pre-defined pattern emerges you can take actions like raising alerts, notifications, or kicking off another business process. This synergy possible by integrating activity monitoring, event processing, and BPM makes it possible for managers to keep a finger on the pulse of their business. Business managers can now respond to customers faster, respond to competition faster, reduce fraud and do more cross-selling. Read more about being responsive in the whitepaper “The Instantly Responsive Enterprise: Integrating BPM and Complex Event Processing” in BPM Resource Kit.

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  • OpenWorld Session: BPM Analytics - Process Dashboards, BAM and Intelligent Optimization

    - by Ajay Khanna
    Blog Contributed by Payal Srivastava, Oracle Product Mamagement   Margin of error for the business is shrinking dramatically. Business needs to accomplish more with less i.e. minimal investment with quick ROI. Learn how you can leverage Oracle BPM suite and complementary technologies to create a robust analytics capability to provide visibility into operations to  C-level executives and Operational managers. We will talk about BPM analytics options available today that will not only enhance the visibility but allow you to intelligently optimize the business process at design time as well as run time.  The session will share some exciting this on our roadmap.  Come meet with the Oracle team members  from Product Development (Avinash Dabholkar , Eric Hsiao) and Product Management (Payal Srivastava) at the session. We would like to hear  your questions/comments about  our offering and roadmap. BPM Analytics: Process Dashboards, BAM and Intelligent Optimization, Moscone South 308, 10/3/12 @11:45am – CON 8598

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  • Installing updates from hard drive [closed]

    - by Ajay
    I am using Oneiric Beta 2. Installed it yesterday. Then downloaded 350+ MB of updates and installed it. Then when I tried to auto-mount my drives using Storage manager, I screwed up and the system will boot right up to the Ubuntu Splash screen, then turn off. Anyways planning to reinstall Ubuntu again. But I do not want to have to download the updates again. I have a copy of all the downloaded update files with me. Can anyone tell me how I can install the updates from the hard drive without downloading them again ?? Thanks in advance.....

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  • Business Success with BPM: Customer Experiences

    - by Ajay Khanna
    Oracle OpenWorld provides a unique opportunity to listen to Oracle Business Process Management Customers. This year we have many customers including Novartis, University of Melbourne, McAfee, Nagravision, Amadeus among others speaking at various sessions. One of such session is the customer panel hosted by Manas Deb from Oracle Product Management team. In this session, you will hear your peers discuss how they have overcome technical and organizational challenges; delivered success; and brought improved efficiency, visibility, and business agility to their companies. If you are interested in hearing more about how our customers use Oracle Business Process Management Suite, join us for the following session: Business Success with BPM: Customer Experiences Monday, Oct 1, 4:45 PM - 5:45 Moscone South - 308 Oracle Business Process Management Track covers a variety of topics, and speakers covering technology, methodology and best practices. You can see the list of Business process Management sessions here. Come back to this blog for more coverage from Oracle OpenWorld!

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  • Customer Experience and BPM – From Efficiency to Engagement

    - by Ajay Khanna
    Over the last few years, focus of BPM has been mainly to improve the businesses efficiency. To create more efficient processes, to remove bottlenecks, to automate processes. That still holds true and why not? Isn’t BPM all about continuous improvement? BPM facilitates and requires business and IT collaboration. But business also requires working with customer. Do we not want to get close to and collaborate with our customers? This is where Social BPM takes BPM a step further. It not only allows people within an organization to collaborate to design exceptional processes, not only lets them collaborate on resolving a case but also let them engage with the customers. Engaging with customer means, first of all, connecting with them on their terms and turf. Take a new account opening process. Can a customer call you and initiate the process? Can a customer email you, or go to the website and initiate the process? Can they tweet you and initiate the process? Can they check the status of process via any channel they like? Can they take a picture of damaged package delivery and kick-off a returns process from their mobile device, with GIS data? Yes, these are various aspects to consider during process design if the goal is better customer experience and engagement. Of course, we want to be efficient and agile, but the focus here needs to be the customer. Now when the customer is tweeting about your products, posting on Facebook and Yelp about their experience with your company (and your process), you need to seek out that information. You need to gather and analyze the customer’s feedback on the social media and use that information to improve the processes and products. This is an excellent source of product and process ideation. So BPM is no longer only about improving back-office process efficiency, it is moving into a new and exciting phase of improving frontline customer facing processes, customer experience and engagement. Let me know how you think BPM can enhance customer experience.

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  • Oracle OpenWorld Session: “Business Driven Development with BPM: Lessons from the Real World”

    - by Ajay Khanna
    One of key values that BPM promises is “Business Empowerment”. People closest to the processes, who participate in the process every day, are the ones who know most about the process. These are the people who run day-to-day operations, people who triage customer issues, people who envision improvements and innovations. It is, therefore, imperative that when a company decides to use BPM technology to automate their business processes, business people take the driver’s seat. BPM is not an IT only project. Oracle BPM suite has been designed keeping this core tenet of BPM, Business Empowerment, in mind. The result is business user centered design of Process Composer. Process Composer is designed to let business users document their processes, analyze them using simulation, create web forms, specify business rules and even run them in testing mode using process player, to see if the designed process meets their needs. This does not mean that IT has no role in this process. In fact, Oracle BPM Suite has made it very easy for Business and IT to collaborate. The same process can be shared among business, and IT stakeholders and each can collaborate to create model-driven, process based executable applications. A process may need to integrate with multiple systems via various mechanisms, and IT leads system and data integration effort. IT helps fine tune the performance of process applications and ensures that the deployment of process application meets scalability and failover standards. In this session, we saw Harish Gaur and Satya Narayanan from Oracle demonstrate roles Business and IT play in BPM projects and how Oracle BPM Suite enables business and IT collaboration to design and automate process based applications. They also discussed real life customer stories. Some key takeaways from this session: There are no IT projects, only business initiatives, requiring IT support Identify high impact processes – critical, better BPM ROI Identify key metrics to measure process performance Align business with IT layer

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  • Finding it Hard to Deliver Right Customer Experience: Think BPM!

    - by Ajay Khanna
    Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey.  They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time.     Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social)  is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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  • Web Self Service installation on Windows

    - by Rajesh Sharma
    Web Self Service (WSS) installation on windows is pretty straight forward but you might face some issues if deployed under tomcat. Here's a step-by-step guide to install Oracle Utilities Web Self Service on windows.   Below installation steps are done on: Oracle Utilities Framework version 2.2.0 Oracle Utilities Application - Customer Care & Billing version 2.2.0 Application server - Apache Tomcat 6.0.13 on default port 6500 Other settings include: SPLBASE = C:\spl\CCBDEMO22 SPLENVIRON = CCBV22 SPLWAS = TCAT   Follow these steps for a Web Self Service installation on windows: Download Web Self Service application from edelivery.   Copy the delivery file Release-SelfService-V2.2.0.zip from the Oracle Utilities Customer Care and Billing version 2.2.0 Web Self Service folder on the installation media to a directory on your Windows box where you would like to install the application, in our case it's a temporary folder C:\wss_temp.   Setup application environment, execute splenviron.cmd -e <ENVIRON_NAME>   Create base folder for Self Service application named SelfService under %SPLEBASE%\splapp\applications   Install Oracle Utilities Web Self Service   C:\wss_temp\Release-SelfService-V2.2.0>install.cmd -d %SPLEBASE%\splapp\applications\SelfService   Web Self Service installation menu. Populate environment values for each item.   ******************************************************** Pick your installation options: ******************************************************** 1. Destination directory name for installation.             | C:\spl\CCBDEMO22\splapp\applications\SelfService 2. Web Server Host.                                         | CCBV22 3. Web Server Port Number.                                  | 6500 4. Mail SMTP Host.                                          | CCBV22 5. Top Product Installation directory.                      | C:\spl\CCBDEMO22 6.     Web Application Server Type.                         | TCAT 7.     When OAS: SPLWeb OC4J instance name is required.     | OC4J1 8.     When WAS: SPLWeb server instance name is required.   | server1   P. Process the installation. Each item in the above list should be configured for a successful installation. Choose option to configure or (P) to process the installation:  P   Option 7 and Option 8 can be ignored for TCAT.   Above step installs SelfService.war file in the destination directory. We need to explode this war file. Change directory to the installation destination folder, and   C:\spl\CCBDEMO22\splapp\applications\SelfService>jar -xf SelfService.war   Review SelfServiceConfig.properties and CMSelfServiceConfig.properties. Change any properties value within the file specific to your installation/site. Generally default settings apply, for this exercise assumes that WEB user already exists in your application database.   For more information on property file customization, refer to Oracle Utilities Web Self Service Configuration section in Customer Care & Billing Installation Guide.   Add context entry in server.xml located under tomcat-base folder C:\spl\CCBDEMO22\product\tomcatBase\conf   ... <!-- SPL Context -->           <Context path="" docBase="C:/spl/CCBDEMO22/splapp/applications/root" debug="0" privileged="true"/>           <Context path="/appViewer" docBase="C:/spl/CCBDEMO22/splapp/applications/appViewer" debug="0" privileged="true"/>           <Context path="/help" docBase="C:/spl/CCBDEMO22/splapp/applications/help" debug="0" privileged="true"/>           <Context path="/XAIApp" docBase="C:/spl/CCBDEMO22/splapp/applications/XAIApp" debug="0" privileged="true"/>           <Context path="/SelfService" docBase="C:/spl/CCBDEMO22/splapp/applications/SelfService" debug="0" privileged="true"/> ...   Add User in tomcat-users.xml file located under tomcat-base folder C:\spl\CCBDEMO22\product\tomcatBase\conf   <user username="WEB" password="selfservice" roles="cisusers"/>   Note the password is "selfservice", this is the default password set within the SelfServiceConfig.properties file with base64 encoding.   Restart the application (spl.cmd stop | start)   12.  Although Apache Tomcat version 6.0.13 does not come with the admin pack, you can verify whether SelfService application is loaded and running, go to following URL http://server:port/manager/list, in our case it'll be http://ccbv22:6500/manager/list Following output will be displayed   OK - Listed applications for virtual host localhost /admin:running:0:C:/tomcat/apache-tomcat-6.0.13/webapps/ROOT/admin /XAIApp:running:0:C:/spl/CCBDEMO22/splapp/applications/XAIApp /host-manager:running:0:C:/tomcat/apache-tomcat-6.0.13/webapps/host-manager /SelfService:running:0:C:/spl/CCBDEMO22/splapp/applications/SelfService /appViewer:running:0:C:/spl/CCBDEMO22/splapp/applications/appViewer /manager:running:1:C:/tomcat/apache-tomcat-6.0.13/webapps/manager /help:running:0:C:/spl/CCBDEMO22/splapp/applications/help /:running:0:C:/spl/CCBDEMO22/splapp/applications/root   Also ensure that the XAIApp is running.   Run Oracle Utilities Web Self Service application http://server:port/SelfService in our case it'll be  http://ccbv22:6500/SelfService   Still doesn't work? And you get '503 HTTP response' at the time of customer registration?     This is because XAI service is still unavailable. There is initialize.waittime set for a default value of 90 seconds for the XAI Application to come up.   Remember WSS uses XAI to perform actions/validations on the CC&B database.  

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  • I can't install using Wubi due to permission denied error

    - by Taksh Sharma
    I can't install ubuntu 11.10 inside my windows 7. It shows permission denied while installation. It gave a log file having the following data: 03-29 20:19 DEBUG TaskList: # Running tasklist... 03-29 20:19 DEBUG TaskList: ## Running select_target_dir... 03-29 20:19 INFO WindowsBackend: Installing into D:\ubuntu 03-29 20:19 DEBUG TaskList: ## Finished select_target_dir 03-29 20:19 DEBUG TaskList: ## Running create_dir_structure... 03-29 20:19 DEBUG CommonBackend: Creating dir D:\ubuntu 03-29 20:19 DEBUG CommonBackend: Creating dir D:\ubuntu\disks 03-29 20:19 DEBUG CommonBackend: Creating dir D:\ubuntu\install 03-29 20:19 DEBUG CommonBackend: Creating dir D:\ubuntu\install\boot 03-29 20:19 DEBUG CommonBackend: Creating dir D:\ubuntu\disks\boot 03-29 20:19 DEBUG CommonBackend: Creating dir D:\ubuntu\disks\boot\grub 03-29 20:19 DEBUG CommonBackend: Creating dir D:\ubuntu\install\boot\grub 03-29 20:19 DEBUG TaskList: ## Finished create_dir_structure 03-29 20:19 DEBUG TaskList: ## Running uncompress_target_dir... 03-29 20:19 DEBUG TaskList: ## Finished uncompress_target_dir 03-29 20:19 DEBUG TaskList: ## Running create_uninstaller... 03-29 20:19 DEBUG WindowsBackend: Copying uninstaller E:\wubi.exe -> D:\ubuntu\uninstall-wubi.exe 03-29 20:19 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi UninstallString D:\ubuntu\uninstall-wubi.exe 03-29 20:19 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi InstallationDir D:\ubuntu 03-29 20:19 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayName Ubuntu 03-29 20:19 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayIcon D:\ubuntu\Ubuntu.ico 03-29 20:19 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayVersion 11.10-rev241 03-29 20:19 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi Publisher Ubuntu 03-29 20:19 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi URLInfoAbout http://www.ubuntu.com 03-29 20:19 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi HelpLink http://www.ubuntu.com/support 03-29 20:19 DEBUG TaskList: ## Finished create_uninstaller 03-29 20:19 DEBUG TaskList: ## Running copy_installation_files... 03-29 20:19 DEBUG WindowsBackend: Copying C:\Users\Home\AppData\Local\Temp\pylB911.tmp\data\custom-installation -> D:\ubuntu\install\custom-installation 03-29 20:19 DEBUG WindowsBackend: Copying C:\Users\Home\AppData\Local\Temp\pylB911.tmp\winboot -> D:\ubuntu\winboot 03-29 20:19 DEBUG WindowsBackend: Copying C:\Users\Home\AppData\Local\Temp\pylB911.tmp\data\images\Ubuntu.ico -> D:\ubuntu\Ubuntu.ico 03-29 20:19 DEBUG TaskList: ## Finished copy_installation_files 03-29 20:19 DEBUG TaskList: ## Running get_iso... 03-29 20:19 DEBUG TaskList: New task copy_file 03-29 20:19 DEBUG TaskList: ### Running copy_file... 03-29 20:23 ERROR TaskList: [Errno 13] Permission denied Traceback (most recent call last): File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__ File "\lib\wubi\backends\common\utils.py", line 202, in copy_file IOError: [Errno 13] Permission denied 03-29 20:23 DEBUG TaskList: # Cancelling tasklist 03-29 20:23 DEBUG TaskList: New task check_iso 03-29 20:23 ERROR root: [Errno 13] Permission denied Traceback (most recent call last): File "\lib\wubi\application.py", line 58, in run File "\lib\wubi\application.py", line 130, in select_task File "\lib\wubi\application.py", line 205, in run_cd_menu File "\lib\wubi\application.py", line 120, in select_task File "\lib\wubi\application.py", line 158, in run_installer File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__ File "\lib\wubi\backends\common\utils.py", line 202, in copy_file IOError: [Errno 13] Permission denied 03-29 20:23 ERROR TaskList: 'WindowsBackend' object has no attribute 'iso_path' Traceback (most recent call last): File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__ File "\lib\wubi\backends\common\backend.py", line 579, in get_iso File "\lib\wubi\backends\common\backend.py", line 565, in use_iso AttributeError: 'WindowsBackend' object has no attribute 'iso_path' 03-29 20:23 DEBUG TaskList: # Cancelling tasklist 03-29 20:23 DEBUG TaskList: # Finished tasklist 03-29 20:29 INFO root: === wubi 11.10 rev241 === 03-29 20:29 DEBUG root: Logfile is c:\users\home\appdata\local\temp\wubi-11.10-rev241.log 03-29 20:29 DEBUG root: sys.argv = ['main.pyo', '--exefile="E:\\wubi.exe"'] 03-29 20:29 DEBUG CommonBackend: data_dir=C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\data 03-29 20:29 DEBUG WindowsBackend: 7z=C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\bin\7z.exe 03-29 20:29 DEBUG WindowsBackend: startup_folder=C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup 03-29 20:29 DEBUG CommonBackend: Fetching basic info... 03-29 20:29 DEBUG CommonBackend: original_exe=E:\wubi.exe 03-29 20:29 DEBUG CommonBackend: platform=win32 03-29 20:29 DEBUG CommonBackend: osname=nt 03-29 20:29 DEBUG CommonBackend: language=en_IN 03-29 20:29 DEBUG CommonBackend: encoding=cp1252 03-29 20:29 DEBUG WindowsBackend: arch=amd64 03-29 20:29 DEBUG CommonBackend: Parsing isolist=C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\data\isolist.ini 03-29 20:29 DEBUG CommonBackend: Adding distro Xubuntu-i386 03-29 20:29 DEBUG CommonBackend: Adding distro Xubuntu-amd64 03-29 20:29 DEBUG CommonBackend: Adding distro Kubuntu-amd64 03-29 20:29 DEBUG CommonBackend: Adding distro Mythbuntu-i386 03-29 20:29 DEBUG CommonBackend: Adding distro Ubuntu-amd64 03-29 20:29 DEBUG CommonBackend: Adding distro Ubuntu-i386 03-29 20:29 DEBUG CommonBackend: Adding distro Mythbuntu-amd64 03-29 20:29 DEBUG CommonBackend: Adding distro Kubuntu-i386 03-29 20:29 DEBUG WindowsBackend: Fetching host info... 03-29 20:29 DEBUG WindowsBackend: registry_key=Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi 03-29 20:29 DEBUG WindowsBackend: windows version=vista 03-29 20:29 DEBUG WindowsBackend: windows_version2=Windows 7 Home Basic 03-29 20:29 DEBUG WindowsBackend: windows_sp=None 03-29 20:29 DEBUG WindowsBackend: windows_build=7601 03-29 20:29 DEBUG WindowsBackend: gmt=5 03-29 20:29 DEBUG WindowsBackend: country=IN 03-29 20:29 DEBUG WindowsBackend: timezone=Asia/Calcutta 03-29 20:29 DEBUG WindowsBackend: windows_username=Home 03-29 20:29 DEBUG WindowsBackend: user_full_name=Home 03-29 20:29 DEBUG WindowsBackend: user_directory=C:\Users\Home 03-29 20:29 DEBUG WindowsBackend: windows_language_code=1033 03-29 20:29 DEBUG WindowsBackend: windows_language=English 03-29 20:29 DEBUG WindowsBackend: processor_name=Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz 03-29 20:29 DEBUG WindowsBackend: bootloader=vista 03-29 20:29 DEBUG WindowsBackend: system_drive=Drive(C: hd 61135.1523438 mb free ntfs) 03-29 20:29 DEBUG WindowsBackend: drive=Drive(C: hd 61135.1523438 mb free ntfs) 03-29 20:29 DEBUG WindowsBackend: drive=Drive(D: hd 12742.5507813 mb free ntfs) 03-29 20:29 DEBUG WindowsBackend: drive=Drive(E: cd 0.0 mb free cdfs) 03-29 20:29 DEBUG WindowsBackend: drive=Drive(F: cd 0.0 mb free ) 03-29 20:29 DEBUG WindowsBackend: drive=Drive(G: hd 93.22265625 mb free fat32) 03-29 20:29 DEBUG WindowsBackend: drive=Drive(Q: hd 0.0 mb free ) 03-29 20:29 DEBUG WindowsBackend: uninstaller_path=D:\ubuntu\uninstall-wubi.exe 03-29 20:29 DEBUG WindowsBackend: previous_target_dir=D:\ubuntu 03-29 20:29 DEBUG WindowsBackend: previous_distro_name=Ubuntu 03-29 20:29 DEBUG WindowsBackend: keyboard_id=67699721 03-29 20:29 DEBUG WindowsBackend: keyboard_layout=us 03-29 20:29 DEBUG WindowsBackend: keyboard_variant= 03-29 20:29 DEBUG CommonBackend: python locale=('en_IN', 'cp1252') 03-29 20:29 DEBUG CommonBackend: locale=en_IN 03-29 20:29 DEBUG WindowsBackend: total_memory_mb=3893.859375 03-29 20:29 DEBUG CommonBackend: Searching ISOs on USB devices 03-29 20:29 DEBUG CommonBackend: Searching for local CDs 03-29 20:29 DEBUG Distro: checking whether C:\Users\Home\AppData\Local\Temp\pyl3487.tmp is a valid Ubuntu CD 03-29 20:29 DEBUG Distro: does not contain C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether C:\Users\Home\AppData\Local\Temp\pyl3487.tmp is a valid Ubuntu CD 03-29 20:29 DEBUG Distro: does not contain C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether C:\Users\Home\AppData\Local\Temp\pyl3487.tmp is a valid Kubuntu CD 03-29 20:29 DEBUG Distro: does not contain C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether C:\Users\Home\AppData\Local\Temp\pyl3487.tmp is a valid Kubuntu CD 03-29 20:29 DEBUG Distro: does not contain C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether C:\Users\Home\AppData\Local\Temp\pyl3487.tmp is a valid Xubuntu CD 03-29 20:29 DEBUG Distro: does not contain C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether C:\Users\Home\AppData\Local\Temp\pyl3487.tmp is a valid Xubuntu CD 03-29 20:29 DEBUG Distro: does not contain C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether C:\Users\Home\AppData\Local\Temp\pyl3487.tmp is a valid Mythbuntu CD 03-29 20:29 DEBUG Distro: does not contain C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether C:\Users\Home\AppData\Local\Temp\pyl3487.tmp is a valid Mythbuntu CD 03-29 20:29 DEBUG Distro: does not contain C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether D:\ is a valid Ubuntu CD 03-29 20:29 DEBUG Distro: does not contain D:\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether D:\ is a valid Ubuntu CD 03-29 20:29 DEBUG Distro: does not contain D:\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether D:\ is a valid Kubuntu CD 03-29 20:29 DEBUG Distro: does not contain D:\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether D:\ is a valid Kubuntu CD 03-29 20:29 DEBUG Distro: does not contain D:\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether D:\ is a valid Xubuntu CD 03-29 20:29 DEBUG Distro: does not contain D:\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether D:\ is a valid Xubuntu CD 03-29 20:29 DEBUG Distro: does not contain D:\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether D:\ is a valid Mythbuntu CD 03-29 20:29 DEBUG Distro: does not contain D:\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether D:\ is a valid Mythbuntu CD 03-29 20:29 DEBUG Distro: does not contain D:\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether E:\ is a valid Ubuntu CD 03-29 20:29 DEBUG Distro: parsing info from str=Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) 03-29 20:29 DEBUG Distro: parsed info={'name': 'Ubuntu', 'subversion': 'Release', 'version': '11.10', 'build': '20111012', 'codename': 'Oneiric Ocelot', 'arch': 'i386'} 03-29 20:29 INFO Distro: Found a valid CD for Ubuntu: E:\ 03-29 20:29 INFO root: Running the CD menu... 03-29 20:29 DEBUG WindowsFrontend: __init__... 03-29 20:29 DEBUG WindowsFrontend: on_init... 03-29 20:29 INFO WinuiPage: appname=wubi, localedir=C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\translations, languages=['en_IN', 'en'] 03-29 20:29 INFO WinuiPage: appname=wubi, localedir=C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\translations, languages=['en_IN', 'en'] 03-29 20:29 INFO root: CD menu finished 03-29 20:29 INFO root: Already installed, running the uninstaller... 03-29 20:29 INFO root: Running the uninstaller... 03-29 20:29 INFO CommonBackend: This is the uninstaller running 03-29 20:29 INFO WinuiPage: appname=wubi, localedir=C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\translations, languages=['en_IN', 'en'] 03-29 20:29 INFO root: Received settings 03-29 20:29 INFO WinuiPage: appname=wubi, localedir=C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\translations, languages=['en_IN', 'en'] 03-29 20:29 DEBUG TaskList: # Running tasklist... 03-29 20:29 DEBUG TaskList: ## Running Remove bootloader entry... 03-29 20:29 DEBUG WindowsBackend: Could not find bcd id 03-29 20:29 DEBUG WindowsBackend: undo_bootini C: 03-29 20:29 DEBUG WindowsBackend: undo_configsys Drive(C: hd 61135.1523438 mb free ntfs) 03-29 20:29 DEBUG WindowsBackend: undo_bootini D: 03-29 20:29 DEBUG WindowsBackend: undo_configsys Drive(D: hd 12742.5507813 mb free ntfs) 03-29 20:29 DEBUG WindowsBackend: undo_bootini G: 03-29 20:29 DEBUG WindowsBackend: undo_configsys Drive(G: hd 93.22265625 mb free fat32) 03-29 20:29 DEBUG WindowsBackend: undo_bootini Q: 03-29 20:29 DEBUG WindowsBackend: undo_configsys Drive(Q: hd 0.0 mb free ) 03-29 20:29 DEBUG TaskList: ## Finished Remove bootloader entry 03-29 20:29 DEBUG TaskList: ## Running Remove target dir... 03-29 20:29 DEBUG CommonBackend: Deleting D:\ubuntu 03-29 20:29 DEBUG TaskList: ## Finished Remove target dir 03-29 20:29 DEBUG TaskList: ## Running Remove registry key... 03-29 20:29 DEBUG TaskList: ## Finished Remove registry key 03-29 20:29 DEBUG TaskList: # Finished tasklist 03-29 20:29 INFO root: Almost finished uninstalling 03-29 20:29 INFO root: Finished uninstallation 03-29 20:29 DEBUG CommonBackend: Fetching basic info... 03-29 20:29 DEBUG CommonBackend: original_exe=E:\wubi.exe 03-29 20:29 DEBUG CommonBackend: platform=win32 03-29 20:29 DEBUG CommonBackend: osname=nt 03-29 20:29 DEBUG WindowsBackend: arch=amd64 03-29 20:29 DEBUG CommonBackend: Parsing isolist=C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\data\isolist.ini 03-29 20:29 DEBUG CommonBackend: Adding distro Xubuntu-i386 03-29 20:29 DEBUG CommonBackend: Adding distro Xubuntu-amd64 03-29 20:29 DEBUG CommonBackend: Adding distro Kubuntu-amd64 03-29 20:29 DEBUG CommonBackend: Adding distro Mythbuntu-i386 03-29 20:29 DEBUG CommonBackend: Adding distro Ubuntu-amd64 03-29 20:29 DEBUG CommonBackend: Adding distro Ubuntu-i386 03-29 20:29 DEBUG CommonBackend: Adding distro Mythbuntu-amd64 03-29 20:29 DEBUG CommonBackend: Adding distro Kubuntu-i386 03-29 20:29 DEBUG WindowsBackend: Fetching host info... 03-29 20:29 DEBUG WindowsBackend: registry_key=Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi 03-29 20:29 DEBUG WindowsBackend: windows version=vista 03-29 20:29 DEBUG WindowsBackend: windows_version2=Windows 7 Home Basic 03-29 20:29 DEBUG WindowsBackend: windows_sp=None 03-29 20:29 DEBUG WindowsBackend: windows_build=7601 03-29 20:29 DEBUG WindowsBackend: gmt=5 03-29 20:29 DEBUG WindowsBackend: country=IN 03-29 20:29 DEBUG WindowsBackend: timezone=Asia/Calcutta 03-29 20:29 DEBUG WindowsBackend: windows_username=Home 03-29 20:29 DEBUG WindowsBackend: user_full_name=Home 03-29 20:29 DEBUG WindowsBackend: user_directory=C:\Users\Home 03-29 20:29 DEBUG WindowsBackend: windows_language_code=1033 03-29 20:29 DEBUG WindowsBackend: windows_language=English 03-29 20:29 DEBUG WindowsBackend: processor_name=Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz 03-29 20:29 DEBUG WindowsBackend: bootloader=vista 03-29 20:29 DEBUG WindowsBackend: system_drive=Drive(C: hd 61134.8632813 mb free ntfs) 03-29 20:29 DEBUG WindowsBackend: drive=Drive(C: hd 61134.8632813 mb free ntfs) 03-29 20:29 DEBUG WindowsBackend: drive=Drive(D: hd 12953.140625 mb free ntfs) 03-29 20:29 DEBUG WindowsBackend: drive=Drive(E: cd 0.0 mb free cdfs) 03-29 20:29 DEBUG WindowsBackend: drive=Drive(F: cd 0.0 mb free ) 03-29 20:29 DEBUG WindowsBackend: drive=Drive(G: hd 93.22265625 mb free fat32) 03-29 20:29 DEBUG WindowsBackend: drive=Drive(Q: hd 0.0 mb free ) 03-29 20:29 DEBUG WindowsBackend: uninstaller_path=None 03-29 20:29 DEBUG WindowsBackend: previous_target_dir=None 03-29 20:29 DEBUG WindowsBackend: previous_distro_name=None 03-29 20:29 DEBUG WindowsBackend: keyboard_id=67699721 03-29 20:29 DEBUG WindowsBackend: keyboard_layout=us 03-29 20:29 DEBUG WindowsBackend: keyboard_variant= 03-29 20:29 DEBUG WindowsBackend: total_memory_mb=3893.859375 03-29 20:29 DEBUG CommonBackend: Searching ISOs on USB devices 03-29 20:29 DEBUG CommonBackend: Searching for local CDs 03-29 20:29 DEBUG Distro: checking whether C:\Users\Home\AppData\Local\Temp\pyl3487.tmp is a valid Ubuntu CD 03-29 20:29 DEBUG Distro: does not contain C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether C:\Users\Home\AppData\Local\Temp\pyl3487.tmp is a valid Ubuntu CD 03-29 20:29 DEBUG Distro: does not contain C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether C:\Users\Home\AppData\Local\Temp\pyl3487.tmp is a valid Kubuntu CD 03-29 20:29 DEBUG Distro: does not contain C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether C:\Users\Home\AppData\Local\Temp\pyl3487.tmp is a valid Kubuntu CD 03-29 20:29 DEBUG Distro: does not contain C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether C:\Users\Home\AppData\Local\Temp\pyl3487.tmp is a valid Xubuntu CD 03-29 20:29 DEBUG Distro: does not contain C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether C:\Users\Home\AppData\Local\Temp\pyl3487.tmp is a valid Xubuntu CD 03-29 20:29 DEBUG Distro: does not contain C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether C:\Users\Home\AppData\Local\Temp\pyl3487.tmp is a valid Mythbuntu CD 03-29 20:29 DEBUG Distro: does not contain C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether C:\Users\Home\AppData\Local\Temp\pyl3487.tmp is a valid Mythbuntu CD 03-29 20:29 DEBUG Distro: does not contain C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether D:\ is a valid Ubuntu CD 03-29 20:29 DEBUG Distro: does not contain D:\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether D:\ is a valid Ubuntu CD 03-29 20:29 DEBUG Distro: does not contain D:\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether D:\ is a valid Kubuntu CD 03-29 20:29 DEBUG Distro: does not contain D:\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether D:\ is a valid Kubuntu CD 03-29 20:29 DEBUG Distro: does not contain D:\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether D:\ is a valid Xubuntu CD 03-29 20:29 DEBUG Distro: does not contain D:\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether D:\ is a valid Xubuntu CD 03-29 20:29 DEBUG Distro: does not contain D:\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether D:\ is a valid Mythbuntu CD 03-29 20:29 DEBUG Distro: does not contain D:\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether D:\ is a valid Mythbuntu CD 03-29 20:29 DEBUG Distro: does not contain D:\casper\filesystem.squashfs 03-29 20:29 DEBUG Distro: checking whether E:\ is a valid Ubuntu CD 03-29 20:29 INFO Distro: Found a valid CD for Ubuntu: E:\ 03-29 20:29 INFO root: Running the installer... 03-29 20:29 INFO WinuiPage: appname=wubi, localedir=C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\translations, languages=['en_IN', 'en'] 03-29 20:29 INFO WinuiPage: appname=wubi, localedir=C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\translations, languages=['en_IN', 'en'] 03-29 20:30 DEBUG WinuiInstallationPage: target_drive=C:, installation_size=8000MB, distro_name=Ubuntu, language=en_US, locale=en_US.UTF-8, username=taksh 03-29 20:30 INFO root: Received settings 03-29 20:30 INFO WinuiPage: appname=wubi, localedir=C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\translations, languages=['en_US', 'en'] 03-29 20:30 DEBUG TaskList: # Running tasklist... 03-29 20:30 DEBUG TaskList: ## Running select_target_dir... 03-29 20:30 INFO WindowsBackend: Installing into C:\ubuntu 03-29 20:30 DEBUG TaskList: ## Finished select_target_dir 03-29 20:30 DEBUG TaskList: ## Running create_dir_structure... 03-29 20:30 DEBUG CommonBackend: Creating dir C:\ubuntu 03-29 20:30 DEBUG CommonBackend: Creating dir C:\ubuntu\disks 03-29 20:30 DEBUG CommonBackend: Creating dir C:\ubuntu\install 03-29 20:30 DEBUG CommonBackend: Creating dir C:\ubuntu\install\boot 03-29 20:30 DEBUG CommonBackend: Creating dir C:\ubuntu\disks\boot 03-29 20:30 DEBUG CommonBackend: Creating dir C:\ubuntu\disks\boot\grub 03-29 20:30 DEBUG CommonBackend: Creating dir C:\ubuntu\install\boot\grub 03-29 20:30 DEBUG TaskList: ## Finished create_dir_structure 03-29 20:30 DEBUG TaskList: ## Running uncompress_target_dir... 03-29 20:30 DEBUG TaskList: ## Finished uncompress_target_dir 03-29 20:30 DEBUG TaskList: ## Running create_uninstaller... 03-29 20:30 DEBUG WindowsBackend: Copying uninstaller E:\wubi.exe -> C:\ubuntu\uninstall-wubi.exe 03-29 20:30 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi UninstallString C:\ubuntu\uninstall-wubi.exe 03-29 20:30 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi InstallationDir C:\ubuntu 03-29 20:30 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayName Ubuntu 03-29 20:30 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayIcon C:\ubuntu\Ubuntu.ico 03-29 20:30 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayVersion 11.10-rev241 03-29 20:30 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi Publisher Ubuntu 03-29 20:30 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi URLInfoAbout http://www.ubuntu.com 03-29 20:30 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi HelpLink http://www.ubuntu.com/support 03-29 20:30 DEBUG TaskList: ## Finished create_uninstaller 03-29 20:30 DEBUG TaskList: ## Running copy_installation_files... 03-29 20:30 DEBUG WindowsBackend: Copying C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\data\custom-installation -> C:\ubuntu\install\custom-installation 03-29 20:30 DEBUG WindowsBackend: Copying C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\winboot -> C:\ubuntu\winboot 03-29 20:30 DEBUG WindowsBackend: Copying C:\Users\Home\AppData\Local\Temp\pyl3487.tmp\data\images\Ubuntu.ico -> C:\ubuntu\Ubuntu.ico 03-29 20:30 DEBUG TaskList: ## Finished copy_installation_files 03-29 20:30 DEBUG TaskList: ## Running get_iso... 03-29 20:30 DEBUG TaskList: New task copy_file 03-29 20:30 DEBUG TaskList: ### Running copy_file... 03-29 20:34 ERROR TaskList: [Errno 13] Permission denied Traceback (most recent call last): File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__ File "\lib\wubi\backends\common\utils.py", line 202, in copy_file IOError: [Errno 13] Permission denied 03-29 20:34 DEBUG TaskList: # Cancelling tasklist 03-29 20:34 DEBUG TaskList: New task check_iso 03-29 20:34 ERROR root: [Errno 13] Permission denied Traceback (most recent call last): File "\lib\wubi\application.py", line 58, in run File "\lib\wubi\application.py", line 130, in select_task File "\lib\wubi\application.py", line 205, in run_cd_menu File "\lib\wubi\application.py", line 120, in select_task File "\lib\wubi\application.py", line 158, in run_installer File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__ File "\lib\wubi\backends\common\utils.py", line 202, in copy_file IOError: [Errno 13] Permission denied 03-29 20:34 ERROR TaskList: 'WindowsBackend' object has no attribute 'iso_path' Traceback (most recent call last): File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__ File "\lib\wubi\backends\common\backend.py", line 579, in get_iso File "\lib\wubi\backends\common\backend.py", line 565, in use_iso AttributeError: 'WindowsBackend' object has no attribute 'iso_path' 03-29 20:34 DEBUG TaskList: # Cancelling tasklist 03-29 20:34 DEBUG TaskList: # Finished tasklist I have no idea what's the problem is. I'm a kind of newbie. I'm using win7 64bit, and installing as an administrator. Please help me out!

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  • Auto-cancel reason not found (6, 13906)

    - by Rajesh Sharma
    There are many errors in the application which are never invoked because of appropriate application configuration done at the time of implementation by the solution architects. So typically, as an application end user you would never stumble upon such errors. But what if the application administrator inadvertently changes the configuration/setup in the development, test, QA, or production environment? This is the time when you as an end user are introduced to a brand-new error for which you may not have a clue or understanding to what it means and neither the access/privilege to rectify it.    In this post we'll focus on one such error '6, 13906 - Auto-cancel reason not found'.   You get this error if you have not defined a Bill (Segment) Cancel Reason (Admin Menu, B, Bill Cancel Reason) code with System Default value of Turn off auto-cancel.   Consider a scenario when you are about to final bill an 'Account' for which the bill period's cut-off date you selected is falling on or after the Service Agreement's (SA) end/stop date (basically SA is Stopped with a date earlier than it was billed previously). And for the same 'Account' either: Bill segments exists that end after the SA's end date OR Non-closing bill segments exists that end on the SA's end date (OR closing bill segments that do not end on SA's end date or do not exist at all - remember closing/final bill segment is generated if the SA is in Stopped status).   CC&B detects such scenario and attempts to cancel all such violating bill segments automatically, but NOT if you are generating the bill Online. If online, the system assumes that you know what you are doing, and prompts you with error 2, 13716 - Bill segments that violate the SA (%1) End Date (%2) exist to take necessary action.   If in batch, system automatically cancels these kinds of bill segment(s).   Since this happens in the background, you have to define within the application which System Default Bill (Segment) cancellation reason code identified as Turn off auto-cancel, should be used by the process when it attempts to cancel any such violating bill segments (You already know that you cannot cancel a bill segment without giving a reason for cancellation).   So what exactly happens during batch billing?   Bill Segment generation routine at first determines billing eligibility of the service agreement being billed. One of the billing eligibility criteria is to check the SA's previous bill segments which have end dates greater than the current cut-off date/end date. Technically, the routine retrieves a count of such violating bill segments.     SELECT COUNT (*) FROM CI_BSEG WHERE SA_ID = :SA-ID AND BSEG_STAT_FLG = '50' -- Frozen AND END_DT IS NOT NULL AND (END_DT > '03-JUN-2010' -- Bill segment greater than SA's End Date OR OR (END_DT = '03-JUN-2010' AND CLOSING_BSEG_SW = 'N')) -- Non-closing bill segment ending on SA's end date   If the count is greater than zero, Bill segment generation routine executes another program to auto-cancel such bill segments. Auto-cancel program retrieves the 'Bill Cancel Reason' code which is identified as Turn off auto-cancel. Retrieved cancel reason code is then placed on the bill segments that are being cancelled automatically.   During this process if the routine fails to determine the bill cancel reason code having System Default Turn off auto-cancel because it was not been configured, you get a bill exception 6, 13906 - Auto-cancel reason not found.   Also note that duplicate or multiple System Default codes identified as Turn off auto-cancel are not allowed. CC&B would complain with an error 2, 54201.   Duplicate validation/check is also performed within Auto-cancel routine, if suppose for test purposes you executed a DML statement updating CI_BILL_CAN_RSN.BSCAN_SYS_DFLT_FLG with a value 'T'.

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  • Oracle Database Appliance Setup Poster Updated

    - by Ravi.Sharma
    The newly updated Setup Poster for Oracle Database Appliance is now available at http://wd0338.oracle.com/archive/cd_ns/E22693_01/index.htm This updated poster is a comprehensive source of information for anyone planning to deploy Oracle Database Appliance. It includes two main sections (which are conveniently printed on the two sides of a single 11x17 page) 1. Preparing to Deploy Oracle Database Appliance2. Oracle Database Appliance Setup The Preparing to Deploy Oracle Database Appliance section provides a concise list of items to plan for and review before beginning deployment. This includes registering Support Identifiers, allocating IP addresses, downloading software and patches, choosing configuration options, as well as important links to useful information. The Oracle Database Appliance Setup section provides a step by step procedure for deploying and configuring Oracle Database Appliance. This includes initial powering up of Oracle Database Appliance, configuring initial network, downloading software and completing the configuration using Oracle Database Appliance Configurator (GUI)  

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  • Creating an email notification system based on polling database rows

    - by Ashish Sharma
    I have to design an email notification system based on the following requirements: The email notifications would be created based on polling rows in a Mysql 5.5 DB table when they are in a particular 'Completed' state. The email notification should be sent out in no more than 5 minutes from the time the row was created in the DB table (At the time of DB table row creation the state of the row might not be 'Completed'). Once 5 minutes for the DB table row expire in reaching the 'Completed' state, separate email notification need to be sent (basically telling the user that the original email notification would be delayed) and then sending the email notification as and when the row state reaches to being 'Completed'. The rest of the system requirements are : Adding relevant checks to monitor the whole system via MBeans interface. The system should be scalable so that if the rate of DB table rows creation increases so does the Email notification system be able to ramp up. So I request suggestions on following lines: What approach should I take in solving the problem described from a programming/Design pattern point of view? Suggestion for any third party plugin/software that can be used to solve the problem described? Points to take care regarding scalability and monitoring the health of the system? Java is the language of preference but I am open to using off the shelf components that can be interfaced with Java language or provide standard ports for communication. Currently I do have an in house grown system (written in Java) that is catering to the specified requirements, but it's now crumbling under increased load and now I want to give the problem a fresh look. thanks in advance Ashish

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  • Unity install removed window borders, and display drivers.

    - by Vivek Sharma
    I installed unity, used for a while. Then i installed gnome-shell, used it for a while. Now decided to switch back to standard. Gnome is not working the way it use to be. I am using T61 with nvidia-latest drivers. Following issues... Window borders are not showing. Installed compiz settings, and re-check window decorations option. I had to re-install nvidia driver, as when I tried to apply normal visual effects, it said no display driver found. Gnome panel is not coming, and mouse pointer is a "cross" than a "arrow". I then opened a terminal and enter gnome-panel. Panel came and window borders came back. Nothing is showing on desktop, and the right click is also not populating the menu. When i loging, an error message saying, docky did not start and it requires compiz to work. After starting gnome-panel from terminal, i went to systempreferencesAppearance. And selected normal visual effects. It activated, i selected keep the settings. Now when i restart or re-login, everything is gone. I have to run gnome-panel manually, and then re-enable visual setting. Ofcourse i can add gnome-panel in startup applications, but i want to know what has installing unity/gnome-shell has done, that these setting are messed up. I manually removed mutter, as Appearance application was showing mutter installed, cant enable effects. What shall i do to get back a standard gnome-desktop back.

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  • Few basic Billing facts

    - by Rajesh Sharma
    Quick basic points on Billing: In batch billing, there can be one and ONLY ONE bill for an Account, per Bill Cycle. If an Account has been already billed within the current Bill Cycle's window period, it will not be billed again and will be skipped by the Bill Segment generation program, part of batch eligibility check routine. If an Account does not have any Stopped Service Agreements and you attempt to generate a Bill for that Account that too for a period for which it was already billed, no Bill Segments are generated and a Pending Bill is created for that Account. If a Pending Bill exists for an Account and was generated from a batch, the Account will be re-billed in the next batch run. In contrast, if a Pending Bill exists for an Account and was generated online, the Account will be skipped in the next batch run of the Account's Bill Cycle. Bill generation source, Batch or Online at DB level is determined as following: Batch = CI_BILL.BILL_CYC_CD = {Bill Cycle Code} and CI_BILL.WIN_START_DT = {Window Start Date} Online = CI_BILL.BILL_CYC_CD = "" and CI_BILL.WIN_START_DT IS NULL Bill generation source, Batch or Online from Bill page is determined as following: Batch Online   Closing/Final Bill segment is generated for Stopped Service Agreements and is determined as follows: DB level CI_BSEG.CLOSING_BSEG_SW = "Y" Bill Segment page

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  • HYUNDAI @ Oracle Open World 2012 General Session (GEN9449): Engineered Systems - From Vision to Game-Changing Results

    - by Sanjeev Sharma
     Why do data centers still demand an “assembly required” approach? This necessity  proves costly and complex, forces customers to deal with a wide range of vendors  for each  application, and fails to deliver performance optimization for application and data  workloads.  Oracle believes that systems (just like automobiles) should be designed and engineered “at the  factory” with the goal of reducing customers’ costs and complexity and delivering extreme performance, reliability, availability, and simplicity with a higher degree of automation. Hyundai Motor Company was founded in 1967 and since then has become a global brand in the automotive industry. Hyundai Motor Company’s was looking for a solution to manage its intellectual capital by capturing and facilitating re-use of knowledge of its thousands of employees. To achieve this Hyundai Motor Company set out to build a centralized document management platform that will allow its 30,000 knowledge workers to collaborate by sharing documents in a secure manner, anytime, anywhere. Furthermore this new knowledge management platform would bring about significant improvements in employee productivity.  Hear senior business leaders from Hyundai speak about the role and benefits of running their knowledge management platform on the Oracle family of engineered systems at the following general session at Oracle Open World 2012: Session: GEN9499 - General Session: Engineered Systems—From Vision to Game-Changing Results Date: Monday, 1 Oct, 2012Time: 1:45 pm - 2:45 pm (PST)Venue: Moscone West (2002 / 2004)

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  • How to change the Target URL of EditForm.aspx, DispForm.aspx and NewForm.aspx

    - by Jayant Sharma
    Hi All, To changing the URL of ListForms we have very limited options. On Inernet if you search you will lots of article about Customization of List Forms using SharePoint Desinger, but the disadvantage of SharePoint Desinger is, you cannot create wsp of the customization means what ever changes you have done in UAT environment you need to repeat the same at Production. This is the main reason I donot like SharePoint Desinger more. I always prefer to create WSP file and Deployment of WSP file will do all of my work. Now, If you want to change the ListForm URL using Visual Studio, either you have create new List Defintion or Create New Content Type. I found some very good article and want to share.. http://www.codeproject.com/Articles/223431/Custom-SharePoint-List-Forms http://community.bamboosolutions.com/blogs/sharepoint-2010/archive/2011/05/12/sharepoint-2010-cookbook-how-to-create-a-customized-list-edit-form-for-development-in-visual-studio-2010.aspx Whenever you create, either List Defintion or Content type and specify the URL for List Forms it will automatically add ListID and ItemID (No ItemID in case of NewForm.aspx) in the URL as Querystring, so if you want to redirect it or do some logic you can, as you got the ItemID as well as ListID.

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