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  • Looking ahead at 2011-with Paul Greenberg

    - by divya.malik
    It is almost the end of 2010, rather unbelievable how fast this year has gone by. It is always interesting to read what our CRM gurus have to say about the coming year. So here is CRM luminary, Paul Greenberg’s  forecast for 2011. Mobile CRM growth accelerates. CRM and “Social” companies continue to integrate their capabilities as a few suites begin to emerge. Social “rankings”, as a measure of customer engagement, will become a standard public measure. Analytics exhibits the most significant growth of any area with Customer Insight apps leading the way. Marketing apps mature with social marketing becoming an integral part of the application offering. Customer service begins to redefine itself with greater emphasis on service communities, web self-service and customer knowledge capture. Knowledge management replaces enterprise content management as a core requirement for large businesses. Customer experience reasserts itself loudly as the core of CRM and SCRM - This one is kind of a no-brainer in a way. Co-creation and customer driven product innovation becomes more than just an advanced idea. Microsoft Azure emerges as a true cloud provider at the level of Amazon as cloud computing considers its rise to becoming a primary technology infrastructure. Application marketplaces will become commonplace as companies look to platform providers to fill ecosystem needs, not just CRM. I do encourage you to read the details of his forecasts, that are split into two blog posts. For Part I click here and for Part II, click here. Technorati Tags: oracle,siebel CRM,scrm,paul greenberg

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  • The Retail Week Conference 2012 - Interview with Paul Dickson

    - by user801960
    Recently we attended the Retail Week Conference at the Hilton London Metropole Hotel in London. The conference proves to be an inspirational meeting of retail minds and the insight gained from both the speakers and the other delegates is invaluable. In particular we enjoyed hearing from Charlie Mayfield, Chairman at John Lewis Partnership, about understanding how the consumer is viewing the ever changing world of retail; a session on how to encourage brand-loyal multichannel activities from Robin Terrell of House of Fraser with Alan White of the N Brown Group, Vince Russell from The Cloud and Lucy Neville-Rolfe from Tesco; and a fascinating session from Tim Steiner, Chief Executive of Ocado, about how the business makes it as easy as possible for consumers to shop on their various platforms, which included some surprising usage statistics. Oracle's own Vice President of Retail, Paul Dickson, also held a session with Richard Pennycook, Group Finance Director at Morrisons, about the role of technology in accelerating and supporting the business strategy. Morrisons' 'Evolve' programme takes a litte-and-often approach to updating its technology infrastructure to spread cost and keep the adoption process gentle for staff, and the session explored how the process works and how Oracle's technology underpins the programme to optimise their operations using actionable insight. We had a quick chat with Paul Dickson at the session to get his thoughts on the programme - the video is below. We also filmed the whole presentation, so keep checking back on this blog if you're interested in seeing it.

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  • Get to Know a Candidate (17 of 25): James Harris&ndash;Socialist Workers Party

    - by Brian Lanham
    DISCLAIMER: This is not a post about “Romney” or “Obama”. This is not a post for whom I am voting.  Information sourced for Wikipedia. Harris (born 1948) is an African American communist politician and member of the National Committee of the Socialist Workers Party. He was the party's candidate for President of the United States in 1996 receiving 8,463 votes and again in 2000 when his ticket received 7,378 votes. Harris also served as an alternate candidate for Róger Calero in 2004 and 2008 in states where Calero could not qualify for the ballot (due to being born in Nicaragua). In 2004 he received 7,102 votes of the parties 10,791 votes. In 2008 he received 2,424 votes. More recently Harris was the SWP candidate in the 2009 Los Angeles mayoral election receiving 2,057 votes for 0.89% of the vote. Harris served for a time as the national organization secretary of the SWP. He was a staff writer for the socialist newsweekly The Militant in New York. He wrote about the internal resistance to South African apartheid and in 1994 traveled to South Africa to attend the Congress of South African Trade Unions convention. The Socialist Workers Party is a far-left political organization in the United States. The group places a priority on "solidarity work" to aid strikes and is strongly supportive of Cuba. The SWP publishes The Militant, a weekly newspaper that dates back to 1928, and maintains Pathfinder Press. Harris has Ballot Access in: CO, IO, LA, MN, NJ, WA (write-in access: NY) Learn more about James Harris and Socialist Workers Party on Wikipedia.

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  • Take your colleague to see Paul and Kimberly for free

    - by simonsabin
    I’ve been given details of another great off that you can’t miss out on for the Paul Randal and Kimberly Tripp Masterclass next week.   REGISTER TODAY AT www.regonline.co.uk/kimtrippsql on the registration form simply quote discount code: BOGOF and enter your colleague’s details and you will save 100% off a second registration – that’s a 199 GBP saving! This offer is limited, book early to avoid disappointment....(read more)

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  • R Cookbook, de Paul Teetor, critique par ced

    Bonjour, La rédaction de DVP a lu pour vous l'ouvrage suivant: R Cookbook, de Paul Teetor, paru aux éditions O'Reilly. [IMG]http://covers.oreilly.com/images/9780596809164/lrg.jpg[/IMG] Citation: With more than 200 practical recipes, this book helps you perform data analysis with R quickly and efficiently. The R language provides everything you need to do statistical work, but its structure can be difficult to master. This collection of c...

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  • James Atkinson - New Blog Home

    - by jatkinson
    I'm migrating my blog that is currently hosted over at vbCity.com (which is an outstanding developer community!) to a new home at geekswithblogs.net. I truly appreciate the comradery of Serge B, Ged Mead, and the other team members at the "City". What you can expect to find here (my interests): Most .NET programming topics General computing Language examples in C#, VB.NET, and Boo WCF WPF Mathematical / GPS solutions F# (in progress... if you can say that much) Obsessed with code performance (speed) Some photography My background: Kansas State University Grad (Agriculture Technology Management) From Richmond, VA Self taught programmer (started with C# in VS2002) NOT a professional programmer (enables free thinking?!)  I'm no Jeff Atwood or Beth Massi, but you should expect to see some interesting stuff to follow.

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  • Oracle BPM enable BAM by Peter Paul

    - by JuergenKress
    BPMN processes created in the BPM Suite can be monitored by standardized dashboard in the BPM workspace. Besides that there a default views to export Oracle BPM metrics to a data warehouse. And there is another option: BAM – Business Activity Monitoring. BAM takes the monitoring of BPMN processes one step further. BAM allows you to create more advanced dashboards and even real-time alerts. BAM enables you to make decisions based on real-time information gathered from your running processes. With BPMN processes you can use the standard Business Indicators that the BPM Suite offers you and use them to with BAM without much extra effort. However you have to enable BAM in BPM processes. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: BPM,BAM,BPM and BAM,Peter Paul,proces monitoring,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Rails 3 server won't start in cucumber environment

    - by James
    Hi I'm trying to start my rails 3 app in the same environment that cucumber uses because this is necessary for a particular test. When I try to start the server via rails server -e cucumber I get this error: /home/james/rails-projs/fact/config/environments/cucumber.rb:7: undefined local variable or method `config' for main:Object (NameError) from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/activesupport/lib/active_support/dependencies.rb:209:in `require' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/activesupport/lib/active_support/dependencies.rb:209:in `require' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/activesupport/lib/active_support/dependencies.rb:195:in `load_dependency' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/activesupport/lib/active_support/dependencies.rb:523:in `new_constants_in' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/activesupport/lib/active_support/dependencies.rb:195:in `load_dependency' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/activesupport/lib/active_support/dependencies.rb:209:in `require' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/railties/lib/rails/application/bootstrap.rb:10 from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/railties/lib/rails/initializable.rb:25:in `instance_exec' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/railties/lib/rails/initializable.rb:25:in `run' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/railties/lib/rails/initializable.rb:55:in `run_initializers' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/railties/lib/rails/initializable.rb:54:in `each' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/railties/lib/rails/initializable.rb:54:in `run_initializers' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/railties/lib/rails/application.rb:109:in `initialize!' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/railties/lib/rails/application.rb:81:in `send' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/railties/lib/rails/application.rb:81:in `method_missing' from /home/james/rails-projs/beta/config/environment.rb:6 from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/activesupport/lib/active_support/dependencies.rb:209:in `require' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/activesupport/lib/active_support/dependencies.rb:209:in `require' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/activesupport/lib/active_support/dependencies.rb:195:in `load_dependency' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/activesupport/lib/active_support/dependencies.rb:523:in `new_constants_in' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/activesupport/lib/active_support/dependencies.rb:195:in `load_dependency' from /home/james/.bundle/ruby/1.8/bundler/gems/rails-16a5e918a06649ffac24fd5873b875daf66212ad-master/activesupport/lib/active_support/dependencies.rb:209:in `require' from config.ru:3 from /usr/lib/ruby/gems/1.8/gems/rack-1.1.0/lib/rack/builder.rb:46:in `instance_eval' from /usr/lib/ruby/gems/1.8/gems/rack-1.1.0/lib/rack/builder.rb:46:in `initialize' from config.ru:1:in `new' from config.ru:1 I'd appreciate any help.

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  • Reducing Oracle LOB Memory Use in PHP, or Paul's Lesson Applied to Oracle

    - by christopher.jones
    Paul Reinheimer's PHP memory pro tip shows how re-assigning a value to a variable doesn't release the original value until the new data is ready. With large data lengths, this unnecessarily increases the peak memory usage of the application. In Oracle you might come across this situation when dealing with LOBS. Here's an example that selects an entire LOB into PHP's memory. I see this being done all the time, not that that is an excuse to code in this style. The alternative is to remove OCI_RETURN_LOBS to return a LOB locator which can be accessed chunkwise with LOB->read(). In this memory usage example, I threw some CLOB rows into a table. Each CLOB was about 1.5M. The fetching code looked like: $s = oci_parse ($c, 'SELECT CLOBDATA FROM CTAB'); oci_execute($s); echo "Start Current :" . memory_get_usage() . "\n"; echo "Start Peak : " .memory_get_peak_usage() . "\n"; while(($r = oci_fetch_array($s, OCI_RETURN_LOBS)) !== false) { echo "Current :" . memory_get_usage() . "\n"; echo "Peak : " . memory_get_peak_usage() . "\n"; // var_dump(substr($r['CLOBDATA'],0,10)); // do something with the LOB // unset($r); } echo "End Current :" . memory_get_usage() . "\n"; echo "End Peak : " . memory_get_peak_usage() . "\n"; Without "unset" in loop, $r retains the current data value while new data is fetched: Start Current : 345300 Start Peak : 353676 Current : 1908092 Peak : 2958720 Current : 1908092 Peak : 4520972 End Current : 345668 End Peak : 4520972 When I uncommented the "unset" line in the loop, PHP's peak memory usage is much lower: Start Current : 345376 Start Peak : 353676 Current : 1908168 Peak : 2958796 Current : 1908168 Peak : 2959108 End Current : 345744 End Peak : 2959108 Even if you are using LOB->read(), unsetting variables in this manner will reduce the PHP program's peak memory usage. With LOBS in Oracle DB there is also DB memory use to consider. Using LOB->free() is worthwhile for locators. Importantly, the OCI8 1.4.1 extension (from PECL or included in PHP 5.3.2) has a LOB fix to free up Oracle's locators earlier. For long running scripts using lots of LOBS, upgrading to OCI8 1.4.1 is recommended.

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  • Q&A: Oracle's Paul Needham on How to Defend Against Insider Attacks

    - by Troy Kitch
    Source: Database Insider Newsletter: The threat from insider attacks continues to grow. In fact, just since January 1, 2014, insider breaches have been reported by a major consumer bank, a major healthcare organization, and a range of state and local agencies, according to the Privacy Rights Clearinghouse.  We asked Paul Needham, Oracle senior director, product management, to shed light on the nature of these pernicious risks—and how organizations can best defend themselves against the threat from insider risks. Q. First, can you please define the term "insider" in this context? A. According to the CERT Insider Threat Center, a malicious insider is a current or former employee, contractor, or business partner who "has or had authorized access to an organization's network, system, or data and intentionally exceeded or misused that access in a manner that negatively affected the confidentiality, integrity, or availability of the organization's information or information systems."  Q. What has changed with regard to insider risks? A. We are actually seeing the risk of privileged insiders growing. In the latest Independent Oracle Users Group Data Security Survey, the number of organizations that had not taken steps to prevent privileged user access to sensitive information had grown from 37 percent to 42 percent. Additionally, 63 percent of respondents say that insider attacks represent a medium-to-high risk—higher than any other category except human error (by an insider, I might add). Q. What are the dangers of this type of risk? A. Insiders tend to have special insight and access into the kinds of data that are especially sensitive. Breaches can result in long-term legal issues and financial penalties. They can also damage an organization's brand in a way that directly impacts its bottom line. Finally, there is the potential loss of intellectual property, which can have serious long-term consequences because of the loss of market advantage.  Q. How can organizations protect themselves against abuse of privileged access? A. Every organization has privileged users and that will always be the case. The questions are how much access should those users have to application data stored in the database, and how can that default access be controlled? Oracle Database Vault (See image) was designed specifically for this purpose and helps protect application data against unauthorized access.  Oracle Database Vault can be used to block default privileged user access from inside the database, as well as increase security controls on the application itself. Attacks can and do come from inside the organization, and they are just as likely to come from outside as attempts to exploit a privileged account.  Using Oracle Database Vault protection, boundaries can be placed around database schemas, objects, and roles, preventing privileged account access from being exploited by hackers and insiders.  A new Oracle Database Vault capability called privilege analysis identifies privileges and roles used at runtime, which can then be audited or revoked by the security administrators to reduce the attack surface and increase the security of applications overall.  For a more comprehensive look at controlling data access and restricting privileged data in Oracle Database, download Needham's new e-book, Securing Oracle Database 12c: A Technical Primer. 

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  • Comment intégrer des chaines binaires dans un code source python en base64, par Jean-Paul Vidal

    On appellera ici ?chaine binaire? une chaine de caractères dans laquelle chaque caractère peut avoir une valeur de 0 à 255 (bornes comprises). Intégrer une chaine binaire dans le code source n'est pas facile, parce que la chaine binaire peut comporter a priori des octets de 0 à 255, mais les caractères intégrables dans le code source, donc affichables, devraient exclure au minimum les caractères de contrôles inférieurs à 32, certains caractères comme les guillemets ou les backslashs et se limiter à des octets inférieurs 128 (c'est-à-dire rester à 7 bits) pour échapper aux problèmes d'encodages. On va utiliser ici le module base64. Comment intégrer des chaines binaires dans le code source en base6...

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  • Paul Frields on Fedora 12 and Beyond

    <b>Linux For You:</b> "Uptake of Fedora 12 has been very good overall. There have been a number of very visible improvements in free video drivers for ATI and Intel that make for a better experience out of the box. Those improvements allow users to make use of 3D effects on the desktop..."

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  • Télécharger un fichier du Web avec PyQt4 et QThread, un article de Jean-Paul Vidal

    Bonjour, Je vous informe d'un nouveau tuto sur developpez : comment télécharger un fichier sur le Web avec PyQt4. Le code utilise QThread (le thread de Qt4) et, pour le téléchargement, le module urllib. Il permet de montrer comment les threads peuvent communiquer par messages avec l'interface graphique afin de mettre à jour une barre de progression du téléchargement. Il a été développé suite au fil de discussion http://www.developpez.net/forums/d10...s-urlretrieve/. Tyrtamos...

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  • Diffusion de programmes PyQt4 autonomes sous Windows grâce à cx_Freeze, un article de Jean-Paul Vidal

    Bonjour, Comme j'en avais le besoin, j'ai réalisé 2 tutos, que je propose maintenant pour être transportés sur developpez (=> merci d'avance à dourouc05: dis-moi si tu as besoin du texte dokuwiki). Il s'agit de construire des programmes PyQt4 accompagnés de l'interpréteur Python et de toutes les bibliothèques nécessaires (dont PyQt4), afin qu'ils puissent fonctionner sur des PC sans aucune installation ni de Python ni de PyQt4: - Sous Windows (XP, Vista, 7) - Sous Linux (Ubuntu 10.10) Je pense que ce type de tuto...

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  • Garder les traductions avec cx_Freeze et PyQt4, un article de Jean-Paul Vidal

    Bonjour, Comme j'en avais le besoin, j'ai réalisé 2 tutos, que je propose maintenant pour être transportés sur developpez (=> merci d'avance à dourouc05: dis-moi si tu as besoin du texte dokuwiki). Il s'agit de construire des programmes PyQt4 accompagnés de l'interpréteur Python et de toutes les bibliothèques nécessaires (dont PyQt4), afin qu'ils puissent fonctionner sur des PC sans aucune installation ni de Python ni de PyQt4: - Sous Windows (XP, Vista, 7) - Sous Linux (Ubuntu 10.10) Je pense que ce type de tuto...

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  • Spotlight on a career path: Paul, Business Development Consultant

    - by Maria Sandu
    I came to work for Oracle in November 2012 as a Customer Intelligence Representative and since then I was promoted to a Business Development Consultant, for Commercial Industries in the UK, based in Dublin. My background was primarily in Logistics, working for such companies as Indaver Ireland, Wincanton and P&O. I spent 10 years working in this industry and gained experience in negotiating with customers and suppliers in order to meet the needs of both, monitoring the quality and quantity of goods as well as the efficiency and organisation of the movement and storage of products. I decided to move from my logistics career in 2009 to study Information Technology in D.I.T. This was a challenge for me to move my career path; however the lectures at the college helped me significantly with the ability to understand how IT can have an effect on how businesses operate. Following on from college I came to work for Oracle. This also presented challenges but the training I received and the encouragement from management helped me understand that the same business rules apply no matter what background you come from. I have also learnt that using my past experience in working with customers and suppliers in Logistics has helped me understand how to meet customer’s needs. Oracle has offered me excellent training such as Sandler Sales Techniques and John Costigan. I continue to get all the training that I need to develop my career. If you’re interested in joining the Business Development Group visit http://bit.ly/oracledirectcareers or follow our CareersatOracle Facebook Community! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • How TiVo is messing up customer support.

    - by James Fleming
    Ok,  So I've gotten a TiVo and overall, I'm happy, but there have been issues and I suspect I've a defective unit. - Now the nice folks after many service calls were happy to swap it out, and to ensure continuity of service, they sent me a new unit (after a $109 deposit).  That was yesterday. Today, when we go to watch a little TV, and wait for our replacement unit to arrive we find our TiVo service has been suspended. WTF? They have an exchange program, but your unit your waiting to exchange is as dead as a doornail until the replacement arrives. How hard is it to keep the old unit active for an extra week? Here is the exchange w/Tivo below... You are currently number 1 in the queue. We apologize for the delay. We will assign you to an agent as soon as one is available.The average amount of time a customer has to wait is 00:13.  Kaylene (Listening)  Kaylene: Thank you for contacting TiVo! My name is Kaylene. So that I may better assist you, are you an existing customer?  james Fleming: yes I am, but I'm now having second thoughts about being one    Kaylene: Thank you for verifying your information. How may I assist you today James?  james Fleming: I've been having issues w/a tivo box & I'm getting a replacement sent out to me (after paying an additional deposit) and now my current unit is no longer activated  Kaylene: I can help you today!  Kaylene: When we process an exchange we do transfer over the service to the replacement box so it is active and ready to go when you receive it.  james Fleming: which is to say you also make my current box worthless until such time I receive a new box?!?!?  Kaylene: I apologize that your original box was deactivated so we could activate your replacement box.  james Fleming: Why on Earth would I bother to pay in advance for a new box if you were going to kill my existing box.  Kaylene: What features are you needing to use on your current box?  james Fleming: I need to be able to access my netflix subscription (if I'm lucky enough to have it work without rebooting)  Kaylene: Can I have you verify the TiVo Service Number of your TiVo box please?  james Fleming: 7460011906979b4  Kaylene: We have your current box temporary service but not all features are available with temporary service as it is not paid for service.  Kaylene: If you like I can transfer your service back to your current box for now. Then once you receive the new box you will have to call in and have the service transferred back to the new box.  james Fleming: Not paid for? Let's see> one tivo box + 3 year service plan + monthly service + $109 deposit on a second box = what?  Kaylene: Would you like me to transfer your service back to your current box?  james Fleming: Yes - that would be helpful  Kaylene: All you will need to do is contact us again once you receive the new box so we can transfer it back.  Kaylene: I have put your service back on TiVo box 7460011906979b4.  james Fleming: What would also be helpful is your firm informing me to how you'd be cutting service in the interim.  james Fleming: Again - I opted to pay to have a second box delivered BEFORE returning the box I have - thus trying to have a continuity of service..  Kaylene: This is not something we normally do so it is important when you contact us to transfer the service back to the new box when you receive it that you reference this case number: 110622-006089.  Kaylene: I apologize about the inconvenience. You may need  force a few connections for the box to recognize the service again.  james Fleming: If it's not something you normally do than WHY would you have a $109 fee and a term for the service.  james Fleming: I am not mad at you, but your company is not impressing me and I'm blogging about this experience  Kaylene: Again I apologize about the inconvenience but you should be good to go now. Is there anything else I can help you with today?  james Fleming: so I need to go through the re-actviate process or is that somethign you do  Kaylene: When you receive the new TiVo box you need to contact us so we can transfer the service to the new box for you.  james Fleming: sure  Kaylene: Is there anything else I can help you with today James?  james Fleming: Nope - please email this transcript to me  Kaylene: I apologize but we do not have the ability to e-mail you a copy of this transcript. You can view it online at  http://www.tivo.com when you sign into your account or you can copy and paste it now to save it.  Kaylene: Thank you for contacting TiVo today. Your reference number for our conversation is 110622-006089. You can save this for your records, and if necessary, provide this to a later agent to pull up what we discussed. There will be a brief satisfaction survey emailed to you. We would appreciate any feedback on your TiVo Chat Support experience today.  Kaylene: Thank you for using TiVo Chat and have a great day James! Good-bye.  Kaylene has disconnected.

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  • Apple Mail authentication failure to Apache James while Thunderbird connects

    - by dacracot
    I have an Apache James 2.3.2 email server running on RHEL 5. I have been connecting to it successfully for months using Thunderbird (currently version 12.0.1). I am attempting to connect to the same account using Apple's Mail 6.5. On the first dialog, to add an account to Apple's Mail, it asks for full name, email address, and password. It then asks for an incoming mail server. I put account type equal to POP, the incoming mail server equal to the host in my email address, and my username and password. It comes back with the error: "Logging in to the POP server "" failed. Make sure the user name and password you entered are correct, then click Continue. If the information isn't correct, you cannot receive messages." While the dialogs are different in Thunderbird, I believe that I am giving it exactly the same parameters, and succeeding with authentication.

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  • JavaOne in Brazil

    - by janice.heiss(at)oracle.com
    JavaOne in Brazil, currently taking place in Sao Paolo, is one event I'd love to attend. I once heard "father of Java" James Gosling talk about Java developers throughout the world. He observed that there were good developers everywhere. It was not the case, he said, that that the really good developers are in one place and the not-so-good developers are in another. He encountered excellent developers everywhere. Then he paused and said that the craziest developers were definitely the Brazilians. As anyone who knows James would realize, this was meant as high praise. He said the Brazilians would work through the night on projects and were very enthusiastic and spontaneous - features that Brazilian culture is known for. Brazilian developers are responsible for creating one of the most impressive uses of Java ever - the applications that run the Brazilian health services. Starting from scratch they created a system that enables an expert doctor in Rio to look at an X-Ray of a patient near the Amazon and offer advice. One of the main architects of this was Java Champion Fabinane Nardon the distinguished Brazilian Java architect and open-source evangelist. As she writes in her blog:"In 2003, I was invited to assemble a team and architect a Public Healthcare Information System for the city of São Paulo, the largest in Latin America, with 14 million inhabitants. The resulting software had 2.5 million of lines of code and it was created, from specification to production, in only 10 months. At the time, the software was considered the largest J2EE application in the world and was featured in several articles, as this one. As a result, we won the Duke's Choice Award in 2005 during JavaOne, the largest development conference in the world. At the time, Sun Microsystems make a short documentary about our work." "In 2007, a lightning struck twice and I was again invited to assemble a new team and architect an even larger information system for healthcare. And thus I became CTO and one of the founders of Zilics Healthcare Information Systems. "In 2010, I started to research and work on Cloud Computing technology and became leader of the LSI-TEC Cloud Computing group. LSI-TEC is a research laboratory in the University of Sao Paulo, one of the best in Brazil. Thus, I became one of the ghost writers behind the popular Cloud Computing Twitter @the_cloud."You can see and hear Nardon in a 4 minute documentary on Java and the Brazilian health care system produced by Sun Microsystems. And you can listen to a September 2010 podcast with Nardon and her fellow Brazilian Java Champion Bruno Souza (known in Brazil as "Java Man") here at 11:10 minutes into the podcast.Next year, I'll hope to be reporting in Brazil at JavaOne!

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  • World Class Training For Them, an Amazon Gift Certificate For You

    - by Adam Machanic
    We have just two weeks to go before Paul Randal and Kimberly Tripp touch down in the Boston area to deliver their famous SQL Server Immersions course . This is going to be a truly fantastic SQL Server learning experience and we're hoping a few more people will join in the fun. This is where you come in: we have a few vacant seats remaining and we need your help spreading the word. Simply tell your friends and colleagues about the course and e-mail me (adam [at] bostonsqltraining [dot] com) the names...(read more)

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  • Get your Master Immersion learning on!

    - by AaronBertrand
    Time is running out to register for the Master Immersion training events being held in Dallas, TX by SQLskills . These particular events will be instructed by Paul Randal ( blog | twitter ), Kimberly Tripp ( blog | twitter ), and Brent Ozar ( blog | twitter ) and reflect the new format for the Microsoft Certified Master (MCM) program. This means training in the low 4 figures instead of close to $20K, and that you can take at your own pace. We at SQL Sentry ( twitter ) are quite proud to be the exclusive...(read more)

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  • Get your Master Immersion learning on!

    - by AaronBertrand
    Time is running out to register for the Master Immersion training events being held in Dallas, TX by SQLskills . These particular events will be instructed by Paul Randal ( blog | twitter ), Kimberly Tripp ( blog | twitter ), and Brent Ozar ( blog | twitter ) and reflect the new format for the Microsoft Certified Master (MCM) program. This means training in the low 4 figures instead of close to $20K, and that you can take at your own pace. We at SQL Sentry ( twitter ) are quite proud to be the exclusive...(read more)

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