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  • Inexpensive Remote Assistance software?

    - by Jess
    Any recommendations for Remote Assistance software that does not require firewall modification for clients? To assist client with software problems and perform training, we currently use a tool called Remote Helpdesk to connect to their computers and guide them through the process. This tool was pretty cheap (~$400 onetime for 3 support staff), and worked great - the client's PC actually initiates the connection to us, so there's never any firewall issues (vs. Remote Desktop, VNC software, or many other similar tools). Unfortunately, the product doesn't work well with 64-bit O/S's and Vista in general (slows down by a factor of 10 or so). I am looking for alternatives that provide the same reverse connection capabilities to avoid firewall issues. The only solution I've found is WebEx's Remote Support, which is WAY too expensive ($449/month for us). Thanks for all the assistance!

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  • Problem closing MDI child window in Terminal Services/Remote Desktop Connection 7.0

    - by Justin Love
    I have one user whose computer just got updated to the 7.0 Remote Desktop Connection. Concurrently, she has started having a problem closing the MDI child windows in an old FoxPro application running on the remote server. We have two different servers, both 2003, running the same application, one locally and one at a remote office. Only the remote office server is giving trouble. It works fine for me, even when logging into her TS account. No other users have complained. The other day the same user experienced an error message (path not found for a path showing a localization placeholder) starting the RDC, fixed by reboot. I suspect she may have had RDC running during the 7.0 upgrade.

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  • Remote Desktop Services create LAN and WAN user groups

    - by PHLiGHT
    I'm setting up one server with the gateway, server host and web access roles on it. I know that isn't ideal but I don't expect to have many simulatenous users. I want users to access remote desktop web access and connect to the server host via the gateway as outlined here which avoids opening 3389 to the internet. Users will be connecting from the LAN and the WAN. What I'm looking to do is to allow some users LAN access but not WAN access and added plus would be if security settings (such as no clipboard) would be different when accessing via the WAN. Is this possible? It seems all users can logon to remote desktop web access by default. They can't run the remoteapps once logged in though without the proper permissions. Can I prevent them from even logging into remote web access? Since they renamed it from terminal services to remote desktop services it has made my Googling a bit harder. Thanks!

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  • Remote Desktop, Host: 2008, Client: Windows 7, The remote computer requires Network Level Authentica

    - by deerchao
    Hi, today I accidently changed one option of Teminal Services, I checked "Allow connections only from computers running Remote Desktop with Network Level Authentication". After that, I can't connect to my server any more. The error says: The remote computer requires Network Level Authentication, which your computer does not support. But my client pcs(both home and at office) are running Windows 7, as far as I know, it shoud support NLA; And in About dialog of Remote Desktop Connection there says "Supports Network Level Authentication". My server is running Windows Server 2008, placed in IDC center; I could connect to it before I change the settings. All other sevices(like IIS, SQL Server) are running normally. For clients, I tried two PCs running Windows 7, and two virtual windows XP machine running in Virtual PC and Virtual Box, all of them gives the same error message. Is there a way I can make things right without go to IDC which is far away? Thanks.

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  • Remote execution in a domain environment

    - by T. Crancker
    I have a windows domain environment and it contains only Server 2008 Os's. I'm trying to execute a script or a program from 1 server on multiple servers, but I can't configure or install any applications. I was trying to user powershell v2.0 (invoke-command) but its not configured and I cant configure it. I'm looking for an alternative maybe WMI. Psexec and rcmd are not installed on any servers. Any advise could help a lot.

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  • Identify remote desktop client software and OS when user logs into Windows 2008 R2 Remote Desktop

    - by georged
    We would like to detect what devices & what programs users are using to connect to the Windows 2008 R2 Remote Desktop. In particular, we would like to have an ability to detect the remote devices such as iPads, iPhones & Androids, identify the software used and allow these connections only for certain users based on combination of the client OS + software. If it can be done in powershell to be run as part of the logon script, that'd be ideal.

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  • Remote Desktop - remote computer that was reached is not the one you specified

    - by Jim McKeeth
    We just setup some new Windows 2008 R2 servers and we are unable to Remote Desktop into them from our Windows 7 desktops. Remote desktop connects, but after we provide credentials we get: The connection cannot be completed because the remote computer that was reached is not the one you specified. This could be caused by an outdated entry in the DNS cache. Try using the IP address of the computer instead of the name. If we connect from Windows 7 to a machine not running Windows 2008 R2, or from a machine not running Windows 7 to the Windows 2008 R2 server, it works fine. Likewise if we connect to the Windows 2008 R2 server from Windows 7 via the IP address then it works fine (although that causes other problems later). I've only found one other mention of someone having this problem, so I don't think it is just our network. Any suggestions on how to connect from Windows 7 to Windows 2008 R2 via DNS? Both are 64-bit. Update: Turns out it does not need to be R2 to get the error. We have another server that is Windows 2008 R1 64-bit that also fails.

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  • hp ilo "remote console undefined"

    - by javapowered
    After upgrading my server (HP DL360p Gen8) to the latest ILO 4.30 I have such error What should I do and how to fix my problem? I do not have physical access to my server and so now I have no access at all (I still have ILO with no remote console) I think probably I should use "back-up" copy of ilo if it stored on server... or should I reupload some another ILO version? upd I've noticed that undefined link is "https:///html/undefined", i think I can try "hack" and just type direct link to "remote" page, but i do not have an address. It should be something like "https:///html/remote.html" Probably someone, who has access to ilo, can give me a link?

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  • Best Performing Remote Desktop Software for WAN

    - by Dave
    I've been tasked with connecting a computer in one of our branches in the midlands to one in south wales. We have been using windows remote desktop but find it too slow. The ADSL on the computer were connecting to is about 6Mb Download and 470Kb Upload so not majorly fast. That connection is also shared with about 10 other internet users. I'm trying to find out if the is any remote desktopn connecting software that performs better than the microsoft remote desktop software. Or, would i be better using a KVM over IP? I've looked into connecting the offices through BT's fiber optic but at £21k a year rental were trying to find a cheaper solution! Any help would be great. Thanks, Dave,

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  • Apple Remote Desktop and Screen Sharing

    - by jfm429
    We have a Mac OS 10.8.2 server that we want to be able to administer with Apple Remote Desktop. At the same time, we want normal users to be able to access their account screens (through background login) without being able to view the current screen. However, in order to enable this (by enabling the "normal" Screen Sharing option in System Preferences) Remote Desktop needs to be disabled. The question is - how can we run both Remote Desktop for administrators and VNC screen sharing for normal users while restricting normal users to logging in on a background window instead of viewing the front screen?

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  • Remote Desktop over VPN or SSH?

    - by Jonathan
    I want to provide a remote employee remote desktop into a PC in the office and am trying to decide between the following two options: Use Microsoft VPN to get him a local network IP. Use RDP to connect to host machine. Use local SSH tunneling for VPN port. Connect RDP to localhost:portNumber Is either option more secure than the other? Will either option perform better than the other? Are there any better options I've missed or considerations I should make?

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  • Remote execution in Workgroup network

    - by ayyob khademi
    Consider this scenario: Please don't say that it would be better if I created a Domain network; Just consider this scenario. 10 PCs are all interconnected via a switch to a workgroup network named WORKGROUP; PCs specs(all are the same): Windows XP SP2 en (build:2600.xpsp_sp2_rtm.040803-2158) I have full physical control over my own PC (one of those 10 PCs) and what I know about the other ones: IPs of all 10 PCs. Administrator account name of all 10 PCs. Administrator account password of all 10 PCs. How can I execute an application on the other PCs???(without touching them) How can modify their registry settings???(without touching them)

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  • Remote Desktop from a ubuntu 13.04 to an Ubuntu 13.04 machine so the user on the second machine can see my movments

    - by user163169
    I would like to remote desktop/VPN from an Ubuntu 13.04 computer (a) to an Ubuntu 13.04 computer(b) so the user(s) on the second machine can see my movements. I would like something a lot like team-viewer or Join.me but these machines do not have Internet but that are attached on a local network and I can VPN to them but that can not see what I am doing and I need them to be able to see my movements.

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  • Remote Desktop (Vino-Server) connects but display doesn't work?

    - by kmassada
    Ubuntu comes default with vino-server, I can remote into my machine, and connect to it, however, the display inside my remote client, is a mirror of my own desktop. I tried using one monitor, thinking that's what is the issue but still won't work. (vino-server:3608): EggSMClient-CRITICAL **: egg_sm_client_set_mode: assertion `global_client == NULL || global_client_mode == EGG_SM_CLIENT_MODE_DISABLED' failed 25/07/2012 12:23:58 PM Autoprobing TCP port in (all) network interface 25/07/2012 12:23:58 PM Listening IPv6://[::]:5900 25/07/2012 12:23:58 PM Listening IPv4://0.0.0.0:5900 25/07/2012 12:23:58 PM Autoprobing selected port 5900 25/07/2012 12:23:58 PM Advertising security type: 'TLS' (18) 25/07/2012 12:23:58 PM Re-binding socket to listen for VNC connections on TCP port 5900 in (all) interface 25/07/2012 12:23:58 PM Listening IPv6://[::]:5900 25/07/2012 12:23:58 PM Listening IPv4://0.0.0.0:5900 25/07/2012 12:23:58 PM Clearing securityTypes 25/07/2012 12:23:58 PM Advertising security type: 'TLS' (18) 25/07/2012 12:23:58 PM Clearing securityTypes 25/07/2012 12:23:58 PM Advertising security type: 'TLS' (18) 25/07/2012 12:23:58 PM Advertising authentication type: 'No Authentication' (1) 25/07/2012 12:23:58 PM Re-binding socket to listen for VNC connections on TCP port 5900 in (all) interface 25/07/2012 12:23:58 PM Listening IPv6://[::]:5900 25/07/2012 12:23:58 PM Listening IPv4://0.0.0.0:5900 25/07/2012 12:23:58 PM Clearing securityTypes 25/07/2012 12:23:58 PM Clearing authTypes 25/07/2012 12:23:58 PM Advertising security type: 'TLS' (18) 25/07/2012 12:23:58 PM Advertising authentication type: 'VNC Authentication' (2) 25/07/2012 12:23:58 PM Clearing securityTypes 25/07/2012 12:23:58 PM Clearing authTypes 25/07/2012 12:23:58 PM Advertising security type: 'TLS' (18) 25/07/2012 12:23:58 PM Advertising authentication type: 'VNC Authentication' (2) 25/07/2012 12:23:58 PM Advertising security type: 'VNC Authentication' (2) (vino-server:3608): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent. (vino-server:3608): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent. 25/07/2012 12:24:16 PM [IPv4] Got connection from client static-XXXX.bltmmd.fios.verizon.net 25/07/2012 12:24:16 PM other clients: 25/07/2012 12:24:29 PM Client Protocol Version 3.7 25/07/2012 12:24:29 PM Advertising security type 18 25/07/2012 12:24:29 PM Advertising security type 2 25/07/2012 12:24:30 PM Client returned security type 18 25/07/2012 12:24:30 PM Advertising authentication type 2 25/07/2012 12:24:30 PM Client returned authentication type 2 25/07/2012 12:24:37 PM rfbProcessClientNormalMessage: ignoring unknown encoding type -258 25/07/2012 12:24:37 PM Enabling NewFBSize protocol extension for client static-XXXX.bltmmd.fios.verizon.net 25/07/2012 12:24:37 PM rfbProcessClientNormalMessage: ignoring unknown encoding type 1464686185 25/07/2012 12:24:37 PM rfbProcessClientNormalMessage: ignoring unknown encoding type -259 25/07/2012 12:24:37 PM rfbProcessClientNormalMessage: ignoring unknown encoding type -257 (vino-server:3608): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent. 25/07/2012 12:24:55 PM Client static-XXXX.bltmmd.fios.verizon.net gone 25/07/2012 12:24:55 PM Statistics: 25/07/2012 12:24:55 PM key events received 0, pointer events 80 25/07/2012 12:24:55 PM framebuffer updates 43, rectangles 152, bytes 292401 25/07/2012 12:24:55 PM tight rectangles 152, bytes 292401 25/07/2012 12:24:55 PM raw bytes equivalent 11621332, compression ratio 39.744502 25/07/2012 12:25:21 PM [IPv4] Got connection from client static-XXXX.bltmmd.fios.verizon.net 25/07/2012 12:25:21 PM other clients: 25/07/2012 12:25:28 PM Client Protocol Version 3.7 25/07/2012 12:25:28 PM Advertising security type 18 25/07/2012 12:25:28 PM Advertising security type 2 25/07/2012 12:25:28 PM Client returned security type 18 25/07/2012 12:25:29 PM Advertising authentication type 2 25/07/2012 12:25:29 PM Client returned authentication type 2 25/07/2012 12:25:37 PM rfbProcessClientNormalMessage: ignoring unknown encoding type -258 25/07/2012 12:25:37 PM Enabling NewFBSize protocol extension for client static-XXXX.bltmmd.fios.verizon.net 25/07/2012 12:25:37 PM rfbProcessClientNormalMessage: ignoring unknown encoding type 1464686185 25/07/2012 12:25:37 PM rfbProcessClientNormalMessage: ignoring unknown encoding type -259 25/07/2012 12:25:37 PM rfbProcessClientNormalMessage: ignoring unknown encoding type -257 (vino-server:3608): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent. 25/07/2012 12:25:47 PM Client static-XXXX.bltmmd.fios.verizon.net gone 25/07/2012 12:25:47 PM Statistics: 25/07/2012 12:25:47 PM key events received 0, pointer events 7283 25/07/2012 12:25:47 PM framebuffer updates 27, rectangles 82, bytes 113354 25/07/2012 12:25:47 PM tight rectangles 82, bytes 113354 25/07/2012 12:25:47 PM raw bytes equivalent 5831432, compression ratio 51.444431 couple of things I notice, the following error occurs over and over again. the menu error seems to be caused by ubuntu, similar problems occur http://trac.wxwidgets.org/ticket/14292, (vino-server:3608): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent. the second one also seem to be a display related issue, can't seem to figure out a solution. I really rather try to fix this issue than have to use the other vnc clients most suggest. (vino-server:3608): EggSMClient-CRITICAL **: egg_sm_client_set_mode: assertion `global_client == NULL || global_client_mode == EGG_SM_CLIENT_MODE_DISABLED' failed

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  • Recommendation on remote access setup for accessing customer systems

    - by gregmac
    I'm looking for a product recommendation (open or commercial) that will allow remote access to customer sites for tech support purposes. We need to be able to gain access to help troubleshoot problems on servers. Currently end up using anything from RDP on public IP, to various VPNs that clients happen to have, to webex-type sessions that require lots of interaction from both sides to get things working. This often means a problem that could take 10 minutes to solve takes an extra 30+ minutes messing around trying to get a connection up. There are multiple customer sites, which should NOT have access to each other. At each site, there is anywhere from 1 to 8 servers (Windows 2003 or 2008) that need to be accessed. Support connection to machines even if they're behind a firewall/router with no public IP Be able to selectively allow/deny access from customer site. Customer site should not be able to connect outbound to anywhere else (our systems, or other customer sites) Support multiple users from our end If not a VPN connection (where RDP could be used over top), should support: Remote desktop access, including copy/paste File transfers Preferably would have some way to list all remote systems, showing online/offline. Anyone have any suggestions?

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  • Same query, different execution plans

    - by A..
    Hi, I am trying to find a solution for a problem that is driving me mad... I have a query which runs very fast in a QA Server but it is very slow in production. I realised that they have different execution plans... so I have try recompiling, cleanning the cache for the execution plans, update statistics, check the type of collation... but I still can't find what's going on... The databases where the query is running are exactly the same and the SQL Servers have also the same configuration. Any new ideas would be much appreciated. Thanks, A.

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  • Ask How-To Geek: Tiling Windows, iOS Remote Desktop, and Getting a Handle on Windows 7 Libraries

    - by Jason Fitzpatrick
    This week we’re taking a look at how to tile application windows in Windows 7, remote controlling your desktop from iOS devices, and understanding exactly what Windows 7 libraries are. Once a week we dip into our reader mailbag and help readers solve their problems, sharing the useful solutions with you in the process. Read on to see the fixes for this week’s reader dilemmas. Latest Features How-To Geek ETC How To Colorize Black and White Vintage Photographs in Photoshop How To Get SSH Command-Line Access to Windows 7 Using Cygwin The How-To Geek Video Guide to Using Windows 7 Speech Recognition How To Create Your Own Custom ASCII Art from Any Image How To Process Camera Raw Without Paying for Adobe Photoshop How Do You Block Annoying Text Message (SMS) Spam? Battlestar Galactica – Caprica Map of the 12 Colonies (Wallpaper Also Available) View Enlarged Versions of Thumbnail Images with Thumbnail Zoom for Firefox IntoNow Identifies Any TV Show by Sound Walk Score Calculates a Neighborhood’s Pedestrian Friendliness Factor Fantasy World at Twilight Wallpaper Hack a Wireless Doorbell into a Snail Mail Indicator

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  • Allowing Remote Connection in IIS on Windows 7

    - by GiddyUpHorsey
    I'm trying to give access to a website in IIS on my Win 7 machine to another person on my network. He's unable to access it. I was wondering if perhaps it was because IIS isn't configured to allow remote connections (I seem to remember having to do this sort of thing on Win XP). I've hunted around in IIS and googled but am not finding a way to configure remote connections on Win 7. Some of the answers I've found seem to refer to Win Server 2008 and talk about a management service in IIS Manager, but it doesn't appear to be present on my machine.

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  • what is Remote Desktop Services in Windows Server 2008 R2 all about?

    - by fejesjoco
    Seriously, I'm lost in all that sales mumbo-jumbo. Let's say I want 1 or 2 users to be able to remotely log on to a server, run Word, Visual Studio, Firefox, and whatever. Do I gain anything at all if I install Remote Desktop Services? Or do I just install Desktop Experience feature pack, enable remote desktop and voila, nobody will ever notice the difference? Here's what TechNet says about Remote Desktop Session Host: A Remote Desktop Session Host (RD Session Host) server is the server that hosts Windows-based programs or the full Windows desktop for Remote Desktop Services clients. Users can connect to an RD Session Host server to run programs, to save files, and to use network resources on that server. Users can access an RD Session Host server by using Remote Desktop Connection or by using RemoteApp. The good old simple remote desktop can also host a full Windows desktop for remote clients so that they can run programs, save files and do all that stuff. Why do they write about it like it's such a great new invention, besides that they want to sell it? RDSH doesn't seem all that different at all. What do I install when I install RDSH, since all those features are already there in Windows? What's even more confusing is that you need to take special care when you want to install applications to an RDSH so that they will be usable by many concurrent users. Why? All the modern applications install the program files in one directory, store some common settings in the ProgramData folder and the HKLM hive, and store user specific settings in the Users folder and the HKCU hive. They are designed to be usable by many users on the same machine. 2 or 2000 users can use them concurrently without any efforts. I can sign in with 2 users to a server with only remote desktop enabled, and both of us can run Word or anything without any problems, can't we? So what changes if I set RDSH to install mode, or what happens if I don't? Why is the feature to switch between install and execute mode there at all? Yes I know of some advantages in Remote Desktop Services, like there's no 2 user limit, it supports virtualization, video acceleration and stuff, it has a whole infrastructure with gateway, web access, connection broker, etc. But I don't need those, so if you take these away, how are these two technologies different? From the articles it seems like they are completely different technologies, whereas it looks to me that they are completely the same at the core, and Remote Desktop Services just adds some additional features, but doesn't reinvent anything.

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  • transparently set up Windows 7 as remote workstation

    - by Áxel
    Maybe is a very basic question, but I can't find the exact terms to Google for it and find the concrete answer to my doubt. Suppose we have several PCs in which individual employees work. One of them has an extremely powerful CPU, and it's very useful to use that computer to perform heavy computations, but go there and set up your task means its user has to stop working for a while. Is it possible to allow a secondary user account to remotly log in, for example via Remote Desktop, and work with a full user environment, while the main user keeps working under his user session? I've used remote desktop many times in the past, but it always blocked current user session, or even terminated it. Lots of thanks in advance guys.

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  • One server with multiple desktops "heads" with VNC

    - by Alexis K
    I am managing a system of kiosks. Each kiosk currently is running a web browser with the application for the kiosk running in the browser. Each kiosk needs to be able to display separate content. At times, the application running in the web browser freezes. Thus, I have to go out to the site to refresh the page. I want to see if there is a way to have one central server that has multiple browser heads. Then each kiosk would run a program like VNC to display one of the heads. This way when the program freezes, I just have to login to the central server and refresh the page. Getting VNC or another remote desktop software installed on the clients is no problem. What I am looking for is a way to have VNC remote into a specific head of a head of a web browser. Does such a thing exist? Or do I have to run a VM for each kiosk to remote into? Any advice, pointers, or solutions would be helpful.

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  • Value Chain Execution E-Book

    - by John Murphy
    Taking a smart approach to logistics – from streamlining transport networks and global trade management, to optimizing everyday warehouse operations – can simultaneously reduce costs and maximize competitive advantage.Download your exclusive Oracle e-book, Oracle Value Chain Execution: Reinventing Logistics Excellence, to learn why our world-leading, unified solution is relied on by market-leading companies across the planet.Discover how it can help you: Drive business agility, scalability and innovation Reduce costs and increase efficiency Enhance visibility, productivity and inventory accuracy Simplify compliance and mitigate risk Measure and boost customer satisfaction See what reinventing logistics excellence could mean for your organization.

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  • Remote desktop solution for controlling a remote OS X machine in Linux

    - by synic
    The "server" (the host I'm trying to connect to) is Snow Leopard. The "client" is Ubuntu 10.04. I want something like a remote desktop server running on OS X that I can connect to and control from the Linux machine. Something cheap or free would be best. Something that always runs on the OS X machine so that I never have to attach a monitor or a keyboard. I don't want to use VNC, because, well, VNC sucks over this network. Any ideas?

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