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• Technical Integration Roadmap for OBI11g and Oracle Hyperion EPM System

  - by Mike.Hallett(at)Oracle-BI&EPM

  There is an excellent technical whitepaper on the integration roadmap for Oracle business intelligence enterprise edition and the Oracle Hyperion enterprise performance management system  (download at this link).  This document lists the integration points among all current releases of Oracle BI EE with EPM System releases: with live links to other relevant documentation also provided. You may also be interested in the overall Hyperion EPM System Documentation Resources which can be found from the Doc Portal. And, there are two new tools for EPM @ MyOracleSupport  {this needs your oracle logon} : Cumulative Feature Overview Tool This new tool offers a simple way to determine the features developed between releases to assist you in your upgrade implementations. The tool helps you to plan your upgrades by providing concise descriptions of new and enhanced solutions and functionality that are added between your current and target releases. With the Cumulative Feature Overview Tool, you can quickly and easily find information about new features for each EPM System product. Defects Fixed Finder Tool This new tool provides an efficient way to review the defects fixed in patch set updates, patch set exceptions, and patch sets for major releases, starting with Release 11.1.1. The tool helps you plan patch implementations by providing concise descriptions of defects fixed after your current release. The Defects Fixed Finder enables you to easily find information about defects fixed for each EPM System product.

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• SQLSaturday #69 - Philly Love

  - by Mike C

  Thanks to the Philly SQL Server User Group (PSSUG) and to everyone who attended SQLSaturday #69 in the City of Brotherly Love yesterday. It was a great event with a lot of great people. My presentations are available for download at the links below: http://www.sqlsaturday.com/viewsession.aspx?sat=69&sessionid=3333 http://www.sqlsaturday.com/viewsession.aspx?sat=69&sessionid=3334 I just went through my speaker evaluations, and I'm happy to report the response was pretty positive across the...(read more)

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• I'm on Charter's email blacklist, how do I get removed?

  - by Mike Wills

  I am a programmer in a local government agency. I found out today when I got to work that Charter Internet has blacklisted us for our mailing list that we run. This list is used for communicating news and alerts for our residents. Does anyone have a phone # I can use to contact Charter about this? Normally the email approach is fine, but we have yet another snow storm coming and 75 of our customers won't be alerted to a snow emergency if we have one and may possibly be towed as a result.

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• Partner Training for Oracle Business Intelligence Applications 4-Day Bootcamp

  - by Mike.Hallett(at)Oracle-BI&EPM

  Partners 4-Day training from 15th - 18th October 2012, at Oracle Reading (UK) The Oracle Business Intelligence Applications provide pre-built Operational BI solutions for eBusiness Suite, Peoplesoft, Siebel, JDE and SAP; offering out-of-the-box integration. This FREE for Partners 4-Day training will provide attendees with an in-depth working understanding of the architecture, the technical and the functional content of the Oracle Business Intelligence Applications, whilst also providing an understanding of their installation, configuration and extension. The course will cover the following topics: Overview of Oracle Business Intelligence Applications Oracle BI Applications Fundamentals and Features Configuring BI Applications for Oracle E-Business Suite Understanding BI Applications Architecture Fundamentals of BI Applications Security   REGISTER HERE NOW    (acceptance is subject to availability and your place will be confirmed within two weeks: for help see the Partner Registration Guide) Location: Bray Room, at Oracle Corporation UK Ltd Oracle Parkway Thames Valley Park Reading, Berkshire RG6 1RA 15th - 18th October 2012, 4-Days :  9:30 am – 5:00 pm BST Audience The seminar is aimed at BI Consultants and Implementation Consultants within Oracle's Gold and Platinum Partners. Good understanding of basic data warehousing concepts Hands on experience in Oracle Business Intelligence Enterprise Edition Hands on experience in Informatica Some understanding of  Oracle BI Applications is required (See Sales & Technical Tutorials for OBI, BI-Apps and Hyperion EPM)  Good understanding of any of the following Oracle EBS modules: General Ledger, Accounts Receivables, Accounts Payables Please note that attendees are required to bring a laptop: 4GB RAM Windows 64 bits 80GB free space in Hard drive or External Device CPU Core 2 Duo or Higher Windows 7, Windows XP, Windows 2003 NOT ALLOWED with Windows Vista An Administrator User For more information please contact [email protected].

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• INNOVATIONS IN PRODUCTS – Partner Briefing PROGRAM - October 1st

  - by Mike.Hallett(at)Oracle-BI&EPM

  Partners are invited to join the Innovations in Products webcast, October 1st: 4:00pm CET /5:00pm UK BI & EPM Product breakout Webcast sessions available on October 1st: Topics Speaker To Register Oracle Endeca Information Discovery, Product Overview Emma Palii, BI Sales Consultant CLICK HERE Hyperion Project Financial Planning, Measure the full financial impacts of your Projects Olivier Bernard, EPM Business Solutions Director CLICK HERE To see the full list of session topics, goto the overall registration page Innovations in Products October 1st.    To access the previously presented Applications, and Public-Sector Value Proposition presentations, please click here. Delivery Format: 1 Hour Webcast The Innovations in Products program is a series of Oracle product presentations followed by live Q&A.  It will be delivered over the Web.  Partner Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. For further information please contact Markku Rouhiainen.  

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• Programmatically adding metatags to Masterpages in Web Forms and MVC [migrated]

  - by Mike Clarke

  Has anyone got any ideas on where we should be adding our SEO metadata in a Web Forms project? Why I ask is that currently I have two main Masterpages, one is the home page and the other one is every other page, they both have the same metadata that’s just a generic description and set of key words about my site. The problem with that is search engines are only picking up my home page and my own search engine displays the same title and description for all results. The other problem is the site is predominantly dynamic so if you type in a search for beach which is a major categories on the site you get 10000 results that all go to different information but all look like a link to the same page to the user. edit It's live here www.themorningtonpeninsula.com

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• Trigger IP ban based on request of given file?

  - by Mike Atlas

  I run a website where "x.php" was known to have vulnerabilities. The vulnerability has been fixed and I don't have "x.php" on my site anymore. As such with major public vulnerabilities, it seems script kiddies around are running tools that hitting my site looking for "x.php" in the entire structure of the site - constantly, 24/7. This is wasted bandwidth, traffic and load that I don't really need. Is there a way to trigger a time-based (or permanent) ban to an IP address that tries to access "x.php" anywhere on my site? Perhaps I need a custom 404 PHP page that captures the fact that the request was for "x.php" and then that triggers the ban? How can I do that? Thanks! EDIT: I should add that part of hardening my site, I've started using ZBBlock: This php security script is designed to detect certain behaviors detrimental to websites, or known bad addresses attempting to access your site. It then will send the bad robot (usually) or hacker an authentic 403 FORBIDDEN page with a description of what the problem was. If the attacker persists, then they will be served up a permanently reccurring 503 OVERLOAD message with a 24 hour timeout. But ZBBlock doesn't do quite exactly what I want to do, it does help with other spam/script/hack blocking.

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• Fetching Partition Information

  - by Mike Femenella

  For a recent SSIS package at work I needed to determine the distinct values in a partition, the number of rows in each partition and the file group name on which each partition resided in order to come up with a grouping mechanism. Of course sys.partitions comes to mind for some of that but there are a few other tables you need to link to in order to grab the information required. The table I’m working on contains 8.8 billion rows. Finding the distinct partition keys from this table was not a fast operation. My original solution was to create  a temporary table, grab the distinct values for the partitioned column, then update via sys.partitions for the rows and the $partition function for the partitionid and finally look back to the sys.filegroups table for the filegroup names. It wasn’t pretty, it could take up to 15 minutes to return the results. The primary issue is pulling distinct values from the table. Queries for distinct against 8.8 billion rows don’t go quickly. A few beers into a conversation with a friend and we ended up talking about work which led to a conversation about the task described above. The solution was already built in SQL Server, just needed to pull it together. The first table I needed was sys.partition_range_values. This contains one row for each range boundary value for a partition function. In my case I have a partition function which uses dayid values. For example July 4th would be represented as an int, 20130704. This table lists out all of the dayid values which were defined in the function. This eliminated the need to query my source table for distinct dayid values, everything I needed was already built in here for me. The only caveat was that in my SSIS package I needed to create a bucket for any dayid values that were out of bounds for my function. For example if my function handled 20130501 through 20130704 and I had day values of 20130401 or 20130705 in my table, these would not be listed in sys.partition_range_values. I just created an “everything else” bucket in my ssis package just in case I had any dayid values unaccounted for. To get the number of rows for a partition is very easy. The sys.partitions table contains values for each partition. Easy enough to achieve by querying for the object_id and index value of 1 (the clustered index) The final piece of information was the filegroup name. There are 2 options available to get the filegroup name, sys.data_spaces or sys.filegroups. For my query I chose sys.filegroups but really it’s a matter of preference and data needs. In order to bridge between sys.partitions table and either sys.data_spaces or sys.filegroups you need to get the container_id. This can be done by joining sys.allocation_units.container_id to the sys.partitions.hobt_id. sys.allocation_units contains the field data_space_id which then lets you join in either sys.data_spaces or sys.file_groups. The end result is the query below, which typically executes for me in under 1 second. I’ve included the join to sys.filegroups and to sys.dataspaces, and I’ve  just commented out the join sys.filegroups. As I mentioned above, this shaves a good 10-15 minutes off of my original ssis package and is a really easy tweak to get a boost in my ETL time. Enjoy.

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• How to Upgrade an existing Customer from OBI10g to 11g: Live Virtual Class

  - by Mike.Hallett(at)Oracle-BI&EPM

  This Live Virtual Class eSeminar on upgrading to Oracle Business Intelligence Enterprise Edition 11g, from OBI 10g, is FREE for Oracle Partners. When : Thursday, January 5, 2012 @ 14.00 CET  / 13.00 UK (120 Minute eSeminar) Where : Goto REGISTER HERE During this session you will learn: OBIEE 11g Infrastructure – What Is Different From OBIEE 10g? Considerations During The Upgrade, Repository Metadata, Presentation Catalog, BI Publisher, BI Security Planning Your Upgrade Optimizing OBI 10g for an 11g Upgrade Copying OBI 10g to New Server Installing OBI 11g on New Server Running Upgrade Assistant & Running OBI 11g Post-Upgrade Steps Testing Upgrading Environment Capacity Planning Guide Q&A Who Should attend? Oracle partners with experience of OBIEE+ 10g BI and EPM developers, architects and implementers Oracle partners with Clients using OBI10g

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• Ubuntu 12.04 does not suspend with proprietary driver for Radeon 6800

  - by Mike

  I'm running Ubuntu 12.04 x86_64 (though these issues have existed in previous releases too) and have a Radeon 6800 graphics card. I've run into issues with the open-source driver (the system would randomly hang when shutting down) so I switched to the proprietary driver (I compiled it myself using these instructions), but I am having new problems now. The main issue is that when I go into sleep mode, about 50-75% of the time, the screen goes black but the monitor does not actually shut off, and I can hear that the fans/hard drive are not suspending either. I can't get the computer to wake up (Ctrl+Alt+F1,2,3,etc. does not work), and I always end up force shutting down with the power button. I'd really appreciate help! Here is some information that might be helpful: $ fglrxinfo display: :0 screen: 0 OpenGL vendor string: Advanced Micro Devices, Inc. OpenGL renderer string: AMD Radeon HD 6800 Series OpenGL version string: 4.2.11631 Compatibility Profile Context $ dmesg | grep fglrx [...] [ 6.718606] [fglrx] module loaded - fglrx 8.96.4 [Apr 5 2012] with 1 minors [...]

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• Thanks a lot for your feedbacks :-)

  - by Mike Dietrich

  Thanks a lot for all your nice feedbacks for the workshops in Copenhagen on 4-MAY-2010 Oslo on 5-MAY-2010 Helsinki on 6-MAY-2010 Stockholm on 7-MAY-2010 I really enjoyed meeting all of you and hope to see you again one day :-) And just in case you'd like to get the most recent version of the slide please download them from: http://apex.oracle.com/folien and use the keyword (Schluesselwort): upgrade112 See you soon - kind regards :-)

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• Should I use JavaFx properties?

  - by Mike G

  I'm usually very careful to keep my Model, View, and Controller code separate. The thing is JavaFx properties are so convenient to bind them all together. The issue is that it makes my entire code design dependent on JavaFx, which I feel I should not being doing. I should be able to change the view without changing too much of the model and controller. So should I ignore the convenience of JavaFx properties, or should I embrace them and the fact that it reduces my codes flexibility.

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• Provocative Tweets From the Dachis Social Business Summit

  - by Mike Stiles

  On June 20, all who follow social business and how social is changing how we do business and internal business structures, gathered in London for the Dachis Social Business Summit. In addition to Oracle SVP Product Development, Reggie Bradford, brands and thought leaders posed some thought-provoking ideas and figures. Here are some of the most oft-tweeted points, and our thoughts that they provoked. Tweet: The winners will be those who use data to improve performance.Thought: Everyone is dwelling on ROI. Why isn’t everyone dwelling on the opportunity to make their product or service better (as if that doesn’t have an effect on ROI)? Big data can improve you…let it. Tweet: High performance hinges on integrated teams that interact with each other.Thought: Team members may work well with each other, but does the team as a whole “get” what other teams are doing? That’s the key to an integrated, companywide workforce. (Internal social platforms can facilitate that by the way). Tweet: Performance improvements come from making the invisible visible.Thought: Many of the factors that drive customer behavior and decisions are invisible. Through social, customers are now showing us what we couldn’t see before…if we’re paying attention. Tweet: Games have continuous feedback, which is why they’re so engaging.  Apply that to business operations.Thought: You think your employees have an obligation to be 100% passionate and engaged at all times about making you richer. Think again. Like customers, they must be motivated. Visible insight that they’re advancing on their goals helps. Tweet: Who can add value to the data?  Data will tend to migrate to where it will be most effective.Thought: Not everybody needs all the data. One team will be able to make sense of, use, and add value to data that may be irrelevant to another team. Like a strategized football play, the data has to get sent to the spot on the field where it’s needed most. Tweet: The sale isn’t the light at the end of the tunnel, it’s the start of a new marketing cycle.Thought: Another reason the ROI question is fundamentally flawed. The sale is not the end of the potential return on investment. After-the-sale service and nurturing begins where the sales “victory” ends. Tweet: A dead sale is one that’s not shared.  People must be incentivized to share.Thought: Guess what, customers now know their value to you as marketers on your behalf. They’ll tell people about your product, but you’ve got to answer, “Why should I?” And you’ve got to answer it with something substantial, not lame trinkets. Tweet: Social user motivations are competition, affection, excellence and curiosity.Thought: Your followers will engage IF; they can get something for doing it, love your culture so much they want you to win, are consistently stunned at the perfection and coolness of your products, or have been stimulated enough to want to know more. Tweet: In Europe, 92% surveyed said they couldn’t care less about brands.Thought: Oh well, so much for loving you or being impressed enough with your products & service that they want you to win. We’ve got a long way to go. Tweet: A complaint is a gift.Thought: Our instinct where complaints are concerned is to a) not listen, b) dismiss the one who complains as a kook, c) make excuses, and d) reassure ourselves with internal group-think that they’re wrong and we’re right. It’s the perfect recipe for how to never, ever grow or get better. In a way, this customer cares more than you do. Tweet: 78% of consumers think peer recommendation is the best form of advertising.  Eventually, engagement is going to eat advertising.Thought: Why is peer recommendation best? Trust. If a friend tells me how great a movie was, I believe him. He has credibility with me. He’s seen it, and he could care less if I buy a ticket. He’s telling me it was awesome because he sincerely believes that it was.  That’s gold. Tweet: 86% of customers are willing to pay more for a better customer experience. Thought: This “how mad can we make our customers without losing them” strategy has to end. The customer experience has actual monetary value, money you’re probably leaving on the table. @mikestilesPhoto: stock.xchng

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• Clock is Ticking for OBI 10g Supported Customers to move to OBI 11g

  - by Mike.Hallett(at)Oracle-BI&EPM

  Now is a perfect time for Partners to approach existing OBI 10g customers, to encourage and help them to upgrade to all the great new features in the current OBI v 11g; including the ability to go Mobile, to be in-memory on Exalytics, and to get tighter integration with Hyperion applications, Strategic Scorecards and Essbase. Oracle Lifetime Support Policy for Oracle BI Suite, version 10gR3, will end ‘normal’ support in July 2013. The final point release of Oracle Business Intelligence EE & Publisher 10gR3 was 10.1.3.4.x, which was generally available from July 2008 and will end “Premier Support” in July 2013.  From this time, customers may purchase “Extended Support” until July 2015, and from then “Sustaining Support”  indefinitely. For more information : Upgrade to Oracle Business Intelligence Enterprise Edition 11g, article on Technet Planning to Upgrade from Oracle BI 10g to BI 11g ?, at docs.oracle.com Oracle Business Intelligence Enterprise Edition 11g Oracle Lifetime Support Policy

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• Grid Infrastructure PSU 11.2.0.1.1 has been exchanged

  - by Mike Dietrich

  For those of you who have Oracle Grid Infrastructure (Oracle Clusterware and Oracle ASM 11.2) in use please take note that the April 2010 PSU 11.2.0.1.1 for Grid Infrastructure has been exchanged and is now downloadable via patch number 9778840. You'll find further information in MOS Note: 1082394.1 Kind regards

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• Social Targeting: This One's Just for You

  - by Mike Stiles

  Think of social targeting in terms of the archery competition we just saw in the Olympics. If someone loaded up 5 arrows and shot them straight up into the air all at once, hoping some would land near the target, the world would have united in laughter. But sadly for hysterical YouTube video viewing, that’s not what happened. The archers sought to maximize every arrow by zeroing in on the spot that would bring them the most points. Marketers have always sought to do the same. But they can only work with the tools that are available. A firm grasp of the desired target does little good if the ad products aren’t there to deliver that target. On the social side, both Facebook and Twitter have taken steps to enhance targeting for marketers. And why not? As the demand to monetize only goes up, they’re quite motivated to leverage and deliver their incredible user bases in ways that make economic sense for advertisers. You could target keywords on Twitter with promoted accounts, and get promoted tweets into search. They would surface for your followers and some users that Twitter thought were like them. Now you can go beyond keywords and target Twitter users based on 350 interests in 25 categories. How does a user wind up in one of these categories? Twitter looks at that user’s tweets, they look at whom they follow, and they run data through some sort of Twitter secret sauce. The result is, you have a much clearer shot at Twitter users who are most likely to welcome and be responsive to your tweets. And beyond the 350 interests, you can also create custom segments that find users who resemble followers of whatever Twitter handle you give it. That means you can now use boring tweets to sell like a madman, right? Not quite. This ad product is still quality-based, meaning if you’re not putting out tweets that lead to interest and thus, engagement, that tweet will earn a low quality score and wind up costing you more under Twitter’s auction system to maintain. That means, as the old knight in “Indiana Jones and the Last Crusade” cautions, “choose wisely” when targeting based on these interests and categories to make sure your interests truly do line up with theirs. On the Facebook side, they’re rolling out ad targeting that uses email addresses, phone numbers, game and app developers’ user ID’s, and eventually addresses for you bigger brands. Why? Because you marketers asked for it. Here you were with this amazing customer list but no way to reach those same customers should they be on Facebook. Now you can find and communicate with customers you gathered outside of social, and use Facebook to do it. Fair to say such users are a sensible target and will be responsive to your message since they’ve already bought something from you. And no you’re not giving your customer info to Facebook. They’ll use something called “hashing” to make sure you don’t see Facebook user data (beyond email, phone number, address, or user ID), and Facebook can’t see your customer data. The end result, social becomes far more workable and more valuable to marketers when it delivers on the promise that made it so exciting in the first place. That promise is the ability to move past casting wide nets to the masses and toward concentrating marketing dollars efficiently on the targets most likely to yield results.

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• 6 Ways to Modernize Your Customer Experience

  - by Mike Stiles

  If customers have changed, if the way they research and shop have changed, if their expectations have changed, if their ability to act on dissatisfaction has changed, but your customer experience has NOT changed, what was once “good enough” may now be crippling. Well, the customer has changed, and why wouldn’t they? You’ve probably changed too in your role as consumer. There’s more info available, it’s easier to get, there’s more choice, you’re more mobile, you’re more connected, it’s easier to buy, and yes, it’s easier to switch brands if experiences don’t meet your now higher expectations. Thanks to technological advances, we as marketers can increasingly work borderline miracles. But if we’re still not adamantly adopting customer centricity, and if we aren’t making the customer experience paramount amongst business goals, the tech is wasted. A far more modern customer experience is called for. Here are 6 ways to get there: 1. Modern Marketing: Marketing data is aggregated and targeted to the right customers, who are getting personal, relevant communications. In return, you’re getting insight that finally properly attributes revenue to your marketing efforts. 2. Modern Selling: Demand is being driven across all channels with modern selling tools. Productivity is up thanks to coordinated communication and selling, and performance is ever optimized using powerful analytics. 3. Modern CPQ: You’re cross-selling and upselling more effectively since reps and channel partners have been empowered with the ability to quickly, automatically generate 100% accurate, customer-friendly quotes complete with price controls and automated approvals. 4. Modern Commerce: You’re leveraging data and delivering personalized, targeted digital experiences to everyone. You’re attracting more visitors, and you’re able to scale and keep up with the market and control the experience. 5. Modern Service: You’re better serving your customers by making it easier for them to engage with your brand, plus you’re lowering your costs by increasing agent and tech support efficiencies. 6. Modern Social: You’re getting faster, deeper, more accurate insights from social and turning content around faster, which then goes out to the right people at the right time in the right place. You’ve also gotten proactive in your service, and customers love that. For far too many brands, the buying journey of Need, Research, Select, Buy, Use, Recommend across the multiple connect points of Social, Mobile, Store, Call Center, Site, Ecommerce is a disconnected mess. Oracle’s approach to CX is to connect every interaction your customer has with your brand, avoiding the revenue losses lousy customer experiences bring. How important is the experience to customers? 94% are willing to pay more of their hard-earned money to have better ones, while a meager 1% say they get the good, consistent experiences they expect. Brands, your words aren’t as loud anymore, so your actions as they relate to customer experience are going to have to do the talking. @mikestiles @oraclesocialPhoto: Julien Tromeur, freeimages.com

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• SPARC Solaris Momentum

  - by Mike Mulkey-Oracle

  Following up on the Oracle Solaris 11.2 launch on April 29th, if you were able to watch the launch event, you saw Mark Hurd state that Oracle will be No. 1 in high-end computing systems "in a reasonable time frame”.  "This is not a 3-year vision," he continued.Well, According to IDC's latest 1QCY14 Tracker, Oracle has regained the #1 UNIX Shipments Marketshare! You can see the report and read about it here: Oracle regains the #1 UNIX Shipments Marketshare, but suffice to say that SPARC Solaris is making strong gains on the competition.  If you have seen the public roadmap through 2019 of Oracle's commitment to continue to deliver on this technology, you can see that Mark Hurd’s comment was not to be taken lightly.  We feel the systems tide turning in Oracle's direction and are working hard to show our partner community the value of being a part of the SPARC Solaris momentum.We are now planning for the Solaris 11.2 GA in late summer (11.2 beta is available now), as well as doing early preparations for Oracle OpenWorld 2014 on September 28th.  Stay tuned there!Here is a sampling of the coverage highlights around the Oracle Solaris 11.2 launch:“Solaris is still one of the most advanced platforms in the enterprise.” – ITBusinessEdge“Oracle is serious about clouds now, just as its customers are, whether they are building them in their own datacenters or planning to use public clouds.” – EnterpriseTech"Solaris is more about a layer of an integrated system than an operating system.” — ZDNet

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• adjust resolution on Ubuntu Server 10.04?

  - by Mike Grace

  Installed Ubuntu Server 10.04 on an old laptop and I noticed that the system is trying to show the CLI below my screen. This means that if I run a script or a program with a bunch of output, once it is done, I have to press return several times to bring the output to the point where I can actually see it on the screen. I also have to clear the screen to be able to see what I am typing at the current command prompt. The laptop is an EliteGroup 536S with a native screen resolution of 1024 x 768 How can I adjust the resolution for Ubuntu Server 10.04? What file do I need to edit if editing a file is the solution? I've seen posts on how to change the resolution on the desktop version of Ubuntu but not the server version.

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• Mobile Deals: the Consumer Wants You in Their Pocket

  - by Mike Stiles

  Mobile deals offer something we talk about a lot in social marketing, relevant content. If a consumer is already predisposed to liking your product and gets a timely deal for it that’s easy and convenient to use, not only do you score on the marketing side, it clearly generates some of that precious ROI that’s being demanded of social. First, a quick gut-check on the public’s adoption of mobile. Nielsen figures have 55.5% of US mobile owners using smartphones. If young people are indeed the future, you can count on the move to mobile exploding exponentially. Teens are the fastest growing segment of smartphone users, and 58% of them have one. But the largest demographic of smartphone users is 25-34 at 74%. That tells you a focus on mobile will yield great results now, and even better results straight ahead. So we can tell both from statistics and from all the faces around you that are buried in their smartphones this is where consumers are. But are they looking at you? Do you have a valid reason why they should? Everybody likes a good deal. BIA/Kelsey says US consumers will spend $3.6 billion this year for daily deals (the Groupons and LivingSocials of the world), up 87% from 2011. The report goes on to say over 26% of small businesses are either "very likely" or "extremely likely" to offer up a deal in the next 6 months. Retail Gazette reports 58% of consumers shop with coupons, a 40% increase in 4 years. When you consider that a deal can be the impetus for a real-world transaction, a first-time visit to a store, an online purchase, entry into a loyalty program, a social referral, a new fan or follower, etc., that 26% figure shows us there’s a lot of opportunity being left on the table by brands. The existing and emerging technologies behind mobile devices make the benefits of offering deals listed above possible. Take how mobile payment systems are being tied into deal delivery and loyalty programs. If it’s really easy to use a coupon or deal, it’ll get used. If it’s complicated, it’ll be passed over as “not worth it.” When you can pay with your mobile via technologies that connects store and user, you get the deal, you get the loyalty credit, you pay, and your receipt is uploaded, all in one easy swipe. Nothing to keep track of, nothing to lose or forget about. And the store “knows” you, so future offers will be based on your tastes. Consider the endgame. A customer who’s a fan of your belt buckle store’s Facebook Page is in one of your physical retail locations. They pull up your app, because they’ve gotten used to a loyalty deal being offered when they go to your store. Voila. A 10% discount active for the next 30 minutes. Maybe the app also surfaces social references to your brand made by friends so they can check out a buckle someone’s raving about. If they aren’t a fan of your Page or don’t have your app, perhaps they’ve opted into location-based deal services so you can still get them that 10% deal while they’re in the store. Or maybe they’ve walked in with a pre-purchased Groupon or Living Social voucher. They pay with one swipe, and you’ve learned about their buying preferences, credited their loyalty account and can encourage them to share a pic of their new buckle on social. Happy customer. Happy belt buckle company. All because the brand was willing to use the tech that’s available to meet consumers where they are, incentivize them, and show them how much they’re valued through rewards.

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• USB device not accepting address

  - by Mike Williamson

  I have a series of machines that I am building for work that have usb card readers. When I boot them I get a long series of messages: ... [ 2347.768419] hub 1-6:1.0: unable to enumerate USB device on port 6 [ 2347.968178] usb 1-6.6: new full-speed USB device number 10 using ehci_hcd [ 2352.552020] usb 1-6.6: device not accepting address 10, error -32 [ 2352.568421] hub 1-6:1.0: unable to enumerate USB device on port 6 [ 2352.768179] usb 1-6.6: new full-speed USB device number 12 using ehci_hcd [ 2357.352033] usb 1-6.6: device not accepting address 12, error -32 ... On some older machines this only takes a few attempts before the card reader finally accepts an address, while on newer machines it can take many minutes. Changing hardware is not an option and plugging the usb card reader into a different port is only an option for the older manchines. This was a problem under 11.04 and I am now running the 12.04 beta and its still happening. Is there something I can do in the software (a udev rule perhaps?) that would fix this? Any advice appreciated. I'm happy to provide more details if you need them.

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• Single Responsibility Principle Implementation

  - by Mike S

  In my spare time, I've been designing a CMS in order to learn more about actual software design and architecture, etc. Going through the SOLID principles, I already notice that ideas like "MVC", "DRY", and "KISS", pretty much fall right into place. That said, I'm still having problems deciding if one of two implementations is the best choice when it comes to the Single Responsibility Principle. Implementation #1: class User getName getPassword getEmail // etc... class UserManager create read update delete class Session start stop class Login main class Logout main class Register main The idea behind this implementation is that all user-based actions are separated out into different classes (creating a possible case of the aptly-named Ravioli Code), but following the SRP to a "tee", almost literally. But then I thought that it was a bit much, and came up with this next implementation class UserView extends View getLogin //Returns the html for the login screen getShortLogin //Returns the html for an inline login bar getLogout //Returns the html for a logout button getRegister //Returns the html for a register page // etc... as needed class UserModel extends DataModel implements IDataModel // Implements no new methods yet, outside of the interface methods // Haven't figured out anything special to go here at the moment // All CRUD operations are handled by DataModel // through methods implemented by the interface class UserControl extends Control implements IControl login logout register startSession stopSession class User extends DataObject getName getPassword getEmail // etc... This is obviously still very organized, and still very "single responsibility". The User class is a data object that I can manipulate data on and then pass to the UserModel to save it to the database. All the user data rendering (what the user will see) is handled by UserView and it's methods, and all the user actions are in one space in UserControl (plus some automated stuff required by the CMS to keep a user logged in or to ensure that they stay out.) I personally can't think of anything wrong with this implementation either. In my personal feelings I feel that both are effectively correct, but I can't decide which one would be easier to maintain and extend as life goes on (despite leaning towards Implementation #1.) So what about you guys? What are your opinions on this? Which one is better? What basics (or otherwise, nuances) of that principle have I missed in either design?

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• There's a new kid in town...

  - by Mike Pillittere

  I've had this account for quite a while now, but I've finally got time in my schedule to actually think about posting something here.  Stay tuned, as there's lots going on that I just can't wait to talk about.

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• Using Linux as guest on vmware and sharing connection with windows vista

  - by mike

  I been trying for weeks with vmwware player, now d/l vmwware work station 7, Have a laptop with one built in modem and a usb modem I bought, It works great switching it over from host to use in ubuntu to connect to the net, now when I use that modem from the host to connect online I have no trouble getting ubuntu to share the internet connection, But tried with NAT bridge host and all to get it to work from ubuntu to share the internet connection to windows vista, the host, I know it should work if it works the other way around, I tried setting up my wlan0 eht0 and eth1 to the correct IP can get both systems to notice each other by name and ip, but cant get them to share the connection from guest to host, I've tried iptables and all as well, Can someone please help me out with this? I am sure It is something something I'm over looking, Thanks in advance

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• Parallel Class/Interface Hierarchy with the Facade Design Pattern?

  - by Mike G

  About a third of my code is wrapped inside a Facade class. Note that this isn't a "God" class, but actually represents a single thing (called a Line). Naturally, it delegates responsibilities to the subsystem behind it. What ends up happening is that two of the subsystem classes (Output and Timeline) have all of their methods duplicated in the Line class, which effectively makes Line both an Output and a Timeline. It seems to make sense to make Output and Timeline interfaces, so that the Line class can implement them both. At the same time, I'm worried about creating parallel class and interface structures. You see, there are different types of lines AudioLine, VideoLine, which all use the same type of Timeline, but different types of Output (AudioOutput and VideoOutput, respectively). So that would mean that I'd have to create an AudioOutputInterface and VideoOutputInterface as well. So not only would I have to have parallel class hierarchy, but there would be a parallel interface hierarchy as well. Is there any solution to this design flaw? Here's an image of the basic structure (minus the Timeline class, though know that each Line has-a Timeline): NOTE: I just realized that the word 'line' in Timeline might make is sound like is does a similar function as the Line class. They don't, just to clarify.

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