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• RRAS Problem routing to central site from RRAS server only?

  - by TomTom

  Given is an office connected to headquarters using a RRAS bridge (2 virtual machines using RRAS to route between the two networks). Naming: The office is A, the RRAS on A is a-lnk. THe headquartters is B, b-lnk the RRAS machine there. The VPN works perfectly - machines can ping and work between the sites. Domain controllers on both ends replicating, DFS working, remote desktop working. All in all... everything is fine. EXCEPT: a-lnk itself can not reach any machine in B. This would normally not be troublesome (noone ever does anything on a-lnk), but there are two exceptions: * a-lnk is supposed to get it's license from a KMS in B, so not being able to reach B means it is not prolonging. * a-lnk is supposed to pull updates from a WSUS in B - and not being able to reach B means - no updates. Given that thigns work (and security is a minor issue - A-lnk is not reachable from the internet as it is behing a NAT hardware anyway) this got not handled for months. I just wan to get this item ticked off now. Anyone an idea what this is? It definitely is not a "dns does not work" or "routing in general is bad" item, as any computer in A can connect to any computer in B, and the other way arount - only the RRAS computer itself seems to do something really awkward. Platform for both: 2008 R2 standard.

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• Issues with VPN functionality

  - by Xorandor

  I've been working on setting up VPN connectivity to our office location. We bought a Cisco WRV210 which have a builtin VPN server. Cisco has some software QuickVPN, which is not as quick and easy as I had thought. I've had mixed experiences on different machines with connecting. Instead I configured an IPSec VPN tunnel following a guide from TheGreenBow here http://www.thegreenbow.com/doc/tgbvpn_cg_linksys_wrv200_en.pdf I followed their instructions and tried out an evaluation of their software, and VPN connection should be working ok. I'm able to do RDP to a machine on the network (using IP address, not machine name) and ping the router etc. What I'm trying to solve are two things: It's not like I'm "really" on the network. Or at least I'm restricted to some degree when going through the VPN. I can't access a machine on the network using machine name, only IP. I can't ping a machine, but the router just fine. Could this be that something is not set up properly? If so, I can ofcourse supply additional information. Second, when I log onto the VPN, I would really like my outgoing connection to go through the internet connection of the remote location. Basically if I connect to the VPN I want my outgoing IP to be that of the remote location's (needed for some IP resctrictions on some of our servers). At a previous work location it worked like this when we connected to our office VPN over PPTP and the builtin windows VPN client. I'm not a huge expert on the topic, so any hints will be appreciated.

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• Can I get a domain controller not to act as DNS for the members?

  - by rsw

  Hi, Let me try to explain my current setup. I have one linux machine acting as DHCP and DNS (dhcpd3 and bind) in my network. This works fine, all computers I hook up to the network gets an IP address and proper DNS servers set. Let's call it 10.12.0.10 However, we also have a Windows Server 2003 Domain Controller in our network to which we add our Windows computers (running XP), let's call it 10.12.0.20. I noticed that when I run 'nslookup' on one of the windows machines, it says that the primary DNS is 10.12.0.20. This have not been much of a problem since: The Windows clients are stationary The Windows server in itself point out my real DHCP/DNS, since I can reach everything specified in it However, this turns out to be a problem when we use Laptops. They connect to the domain here and gets a DNS server, but when the user travels or connect the computer from home, we hit a problem. They are connected to their internet, but their DNS is 10.12.0.20 which they can't reach since they're at home and not at the office network. I solved this by removing the register key called "NameServer" with the value 10.12.0.20, but it gets set again whenever they logon to the domain the next time (when they get back to the office). Can I somehow make the computers take whatever DNS server they are handed when connecting to the internet or a home network, instead of always trying to reach the Domain Controller?

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• Are there any Graphical PowerShell tools?

  - by Dai

  As a developer for the .NET platform, I like to "explore" a platform, framework or API by browsing through the API documentation which explains what everything is - everything is covered and when I use tools like Reflector or Object Browser then I get to know for certain what I'm working with. When I'm writing my own software I can use tools like the Object Test Bench to explore and work with my classes directly. I'm looking for something similar, but for PowerShell - and ones that avoid text-mode. PowerShell is nice, and there are a lot of cool "discoverability"-things it has, such as the "Verb-Noun" syntax, however when I'm working with Exchange Server, for example, I wanted to get a list of AD Permissions on a Receive Connector and I got this list: [PS] C:\Windows\system32>Get-ADPermission "Client SVR6" -User "NT AUTHORITY\Authenticated Users" | fl User : NT AUTHORITY\Authenticated Users Identity : SVR6\Client SVR6 Deny : False AccessRights : {ExtendedRight} IsInherited : False Properties : ChildObjectTypes : InheritedObjectType : InheritanceType : All User : NT AUTHORITY\Authenticated Users Identity : SVR6\Client SVR6 Deny : False AccessRights : {ExtendedRight} IsInherited : False Properties : ChildObjectTypes : InheritedObjectType : InheritanceType : All User : NT AUTHORITY\Authenticated Users Identity : SVR6\Client SVR6 Deny : False AccessRights : {ExtendedRight} IsInherited : False Properties : ChildObjectTypes : InheritedObjectType : InheritanceType : All User : NT AUTHORITY\Authenticated Users Identity : SVR6\Client SVR6 Deny : False AccessRights : {ExtendedRight} IsInherited : False Properties : ChildObjectTypes : InheritedObjectType : InheritanceType : All User : NT AUTHORITY\Authenticated Users Identity : SVR6\Client SVR6 Deny : False AccessRights : {ExtendedRight} IsInherited : False Properties : ChildObjectTypes : InheritedObjectType : InheritanceType : All User : NT AUTHORITY\Authenticated Users Identity : SVR6\Client SVR6 Deny : True AccessRights : {ReadProperty} IsInherited : True Properties : {ms-Exch-Availability-User-Password} ChildObjectTypes : InheritedObjectType : ms-Exch-Availability-Address-Space InheritanceType : Descendents [PS] C:\Windows\system32> Note how the first few entries contain identical text - there's no way to tell them apart easily. But if there was a GUI presumably it would let me drill-down into the differences better. Are there any tools that do this?

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• Is Cloud Print to blame for my inability to print?

  - by VarLogRant

  I have just moved to the Chrome beta (first 9.something and currently 10.0.648.127) on my Windows 7 64-bit machine, and my good web browsers (Firefox Beta and Chrome) can no longer print, and neither can Komodo Edit. The problem seems to have started when I tried to enable Google Cloud Print. Frustratingly, I can still print from IE 9 RC, and also from other machines in the office, which means the problem is entirely on this Windows machine. When I try to print from Chrome, first time I get the printer dialog, and once I click print, it waits, then pops up "Something went wrong", and each time after, it pops up with "No Printer Found". Under Firefox, I get "An unknown error occurred while printing", as does Komodo. I have printed from these applications before, and have even printed from Google Cloud Print. Once. But then it stopped. I really don't know where to go next in debugging this thing, and the Google results I see tend to be from 2007. I'm not ready for the paperless office yet, so please help!

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• How to diagnose remote assistance problem

  - by cantabilesoftware

  I have a long standing issue with remote assistance between a home and work PC. My wife and I both use MSN messenger and I used to be able to control her PC at home via MSN Remote Assistance. Some time ago however this stopped working and I don't know why. We're both running the latest versions of MSN Live Messenger and I've checked the appropriate firewall ports are open, but it still doesn't work and MSN just says something useless like "The person isn't responding". Any suggestions for how can I diagnose this? More info: I just tried direct Remote Desktop between work PC and home PC and it works fine - so I presume all the appropriate ports are open. Just Remote Assistance doesn't work. I'd like to get RA working so I can demonstrate how to do things remotely. With Remote Desktop the person at the other end gets booted off and can't see. With Remote Assistance they can follow along step by step. Some comments below suggest using other solutions, which is fine and do work, but there must be a way to diagnose RA and get it working. Experimenting with this some more, the notebook that I was using at work today that refused to connect works fine for remote assistance when I bring it home. So I guess this must be a problem with our network configuration at work. I've checked that 3389 is open on firewall on office router and remote desktop works both ways.... just not remote assistance. I've read that remote assitance won't work if client and server are both behind Non-UPnP/NAT routers. If one has UPnP it's supposed to work. Office router doesn't have UPnP enabled but my home one does. I've also scoured the event logs on both ends, nothing noteworthy - unless I'm looking in the wrong spot). Note (copied from comment): I've just tried ShowMyPC which is based on VNC and it works, but I'd still like to figure out what's wrong with RA - it's just bugging me. The question is only about Remote Assistance, no need to propose solutions based on other programs.[/edit by Gnoupi]

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• IPSec tunnelling with ISA Server 2000...

  - by Izhido

  Believe it or not, our corporate network still uses ISA Server 2000 (in a Windows Server 2003 machine) to enable / control Internet access to / from it. I was asked recently to configure that ISA Server to create a site-to-site VPN for a new branch in a office about 25 km. away from it. The idea is basically to enable not only computers, but also Palm devices (WiFi-enabled, of course), to be able to see other computers in both sites. I was also told that a simple VPN-enabled wireless AP/router (in this case, a Cisco WRV210 unit) should be enough to establish communications with the main office. To be fair, the router looks easy to configure; it was confusing at first, but further understanding of how site-to-site VPNs work cleared all doubts about it. Now I need to make modifications to our ISA Server in order to recognize the newly installed & configured "remote" VPN site. Thing is, either my Googling skills are pathethically horrible, or there doesn't seem to be much (or any, at all) information about how to configure an ISA Server 2000 for this purpose. Lots of stuff on 2004, of course; also, I think I saw something for 2006. But nothing I could find about 2000. Reading about 2004, it seems that the only way I can do site-on-site with a Cisco router (read: a non-ISA-Server machine) is through something they call a "IPSec tunnel". Fair enough. However, I can't figure for the life of me how could I even start to find, leave alone configure, such a thing. Do you, people, happen to know how to do IPSec tunelling on a ISA Server 2000, so I can connect to a Cisco WRV210 VPN-enabled router, and build a site-to-site VPN for both networks? Or is this not possible at all? (Meaning I should change anything in this configuration to make it work...)

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• Having trouble mapping Sharepoint document library as a Network Place

  - by Sdmfj

  I am using Office 365, Sharepoint Online 2013. Using Internet Explorer these are the steps I have taken: ticked the keep me signed in on the portal.microsoftonline.com page. It redirects me to Godaddy login page because Office 365 was purchased through them. I have added these sites to trusted sites (as well as every page in the process) and chose auto logon in Internet explorer. Once on the document library I open as explorer and copy the address as text. I go to My Computer and right click to add a network place and paste in the document library address. It successfully adds the library as a network place 30% of the time. I can do this same process 3 times in a row and it will fail the first 2 times and then succeeds. It works for a little while and then I get an error that the DNS cannot be found. I need multiple users in our organization to be able to access this document library as if it was a mapped network drive on our local network. Is there an easier way to do this? I may just sync using the One Drive app but thought that direct access to the files without worrying about users keeping their files synced.

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• How to turn off Tomcat logging in Eclipse?

  - by kirdie

  I develop a Vaadin project in Eclipse that I start through Tomcat 6 which gets started directly by Eclipse. Tomcat prints an enormous amount of log messages though on each start which makes it hard to see the output of my own Application. I have already replaced all log levels in tomcat6/conf/logging.properties by WARNING (e.g. java.util.logging.ConsoleHandler.level = WARNING) but I still get many INFO messages. How can I turn this off or restrict the log messages to WARNING? An example of the messages Okt 26, 2012 12:16:36 PM org.apache.catalina.core.AprLifecycleListener init INFO: Loaded APR based Apache Tomcat Native library 1.1.24. Okt 26, 2012 12:16:36 PM org.apache.catalina.core.AprLifecycleListener init INFO: APR capabilities: IPv6 [true], sendfile [true], accept filters [false], random [true]. Okt 26, 2012 12:16:36 PM org.apache.tomcat.util.digester.SetPropertiesRule begin WARNING: [SetPropertiesRule]{Server/Service/Engine/Host/Context} Setting property 'source' to 'org.eclipse.jst.j2ee.server:saim' did not find a matching property. Okt 26, 2012 12:16:37 PM org.apache.coyote.http11.Http11AprProtocol init INFO: Initializing Coyote HTTP/1.1 on http-8080 Okt 26, 2012 12:16:37 PM org.apache.coyote.ajp.AjpAprProtocol init INFO: Initializing Coyote AJP/1.3 on ajp-8009 Okt 26, 2012 12:16:37 PM org.apache.catalina.startup.Catalina load INFO: Initialization processed in 879 ms Okt 26, 2012 12:16:37 PM org.apache.catalina.core.StandardService start INFO: Starting service Catalina Okt 26, 2012 12:16:37 PM org.apache.catalina.core.StandardEngine start INFO: Starting Servlet Engine: Apache Tomcat/6.0.32 Okt 26, 2012 12:16:37 PM org.apache.coyote.http11.Http11AprProtocol start INFO: Starting Coyote HTTP/1.1 on http-8080 Okt 26, 2012 12:16:37 PM org.apache.coyote.ajp.AjpAprProtocol start INFO: Starting Coyote AJP/1.3 on ajp-8009 Okt 26, 2012 12:16:37 PM org.apache.catalina.startup.Catalina start INFO: Server startup in 568 ms

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• SharePoint, Exchange and Incoming Emails Without Directory Management Services

  - by Nariman

  Trying to keep this as simple as possible. We've already created the email accounts that we need (e.g. account[1-20]@domain.com) on Exchange/AD. We'd like to now enable incoming emails on SharePoint 2007 lists corresponding to these accounts. My thinking is we don’t need to configure Directory Management Services [2] – the architecture will be simpler without it and the application doesn’t require these services. However, we still need to route messages from Exchange to either local SMTP services (via the connector described in the articles below) or by user-specific drop-folder settings (if permitted by Exchange). So the question is: can we instruct Exchange to use a drop folder just for accounts account[1-20]@domain.com? or do we need to change the accounts to account[1-20]@sharepointsmtp.domain.com and re-route those message to the local SMTP service that will drop them on disk? I've read the material below. [1] - http://www.combined-knowledge.com/Downloads/2007/How%20to%20configure%20Email%20Enabled%20Lists%20in%20Moss2007%20RTM%20using%20Exchange%202007.pdf http://social.msdn.microsoft.com/Forums/en/sharepointdevelopment/thread/91e0c3d2-afe6-469d-b1bc-6ae7a9aa287e http://gj80blogtech.blogspot.com/2009/12/configure-incoming-email-setting-in.html http://www.jasonslater.co.uk/2007/08/10/configuring-incoming-mail-on-moss-2007-and-exchange-2007/ http://technet.microsoft.com/en-us/library/cc262947%28office.12%29.aspx http://technet.microsoft.com/en-us/library/cc263260%28office.12%29.aspx [2] – http://graycloud.com/sharepoint/incoming-mail-configuration-what-permissions-are-require-t39483.html

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• Terminal Server in Windows Server 2003

  - by Hemal

  I have a confusion regarding what I am doing here. At present I have a Windows Server 2003 server with SP2. I have assigned RAS/VPN server role to it (through Manage my server wizard) and in my router, I setup the IP address of my RAS/VPN server as PPTP server. Staff leave their workstations ON all the time and access them from home through RDP. They first connect thorugh VPN & in the RDC they simply type their respective IP or computer name to access the office network from home. Everything works fine so far except: Staff have to leave compuers always ON in the office Speed is very slow depend how many staff members access the VPN network I was told to install and configure Terminal service to improve this situation. I already added TS Role in the server but I don't know how to clients can access the TS server from home or remote location. I really appreciate any good links or guidence from the experts in this group regarding this. Thank you in advance for any replies!

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• What is it safe to let Revo Uninstaller cleanup leftovers?

  - by msorens

  I have been a user of Revo Uninstaller (free) for sometime and find it does a very good cleanup job with typical applications. Today I wanted to clean up my machine a bit more so I proceeded to remove Visual Studio 2005 with Revo Uninstaller. The VS installer removed the app with no issues, then Revo reported about 20,000 leftover registry keys. I am used to basically just see Arpcache and Muicache... since I am not a registry expert I had no clue about most of the 20,000 listed. So I backed up the registry then let Revo remove the 20,000. It next reported about 1500 leftover files which included my Microsoft Office applications(!) that I knew it should not be touching. So I did not delete any files with Revo. Suspecting that some of the removed keys were also Office-related, I tried to open Word and Excel, both of which knew something was up, as the installer kicked in (albeit just briefly) for each of them. At this point, since I knew there were issues, I just restored the registry and I am now (seemingly) running OK. My question, then: When is it safe to trust Revo Uninstaller? As a seasoned software professional, my own answer to this would be the obvious "When the keys it reports are something you understand and know are safe to delete" but then that makes Revo of little use except to registry experts, does it not...?

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• Can't Install Win2k8 On KVM - Classic 0x80070013 error

  - by javano

  I am trying to install Win2k8 Std as a KVM guest on Debian Squeeze. As you can see from these screen shots; No drives are detected (I have blanked out a 20GB image for testing) - screenshot1 I am using this driver CD: - screenshot2 I have signed the Win7 driver (I assume this was the most appropriate one?) - screenshot3 I can now see an unpartitioned drive - screenshot4 But I can't create a new partition on here, getting the error code 0x80070013 - screenshot5 I have had this error code before but only on a physical server. If I remember correctly it was complaining because the disks were partitioned as GPT (because it was a server that was being re-purposed) so repartitioning with an MS-DOS table fixed that. This is a blank disk image though. What is wrong here, and how can I correct this? Thank you. UPDATE I have booted the VM with a Gparted-Live disk and formatted this volume with an MS-DOS partitioning scheme, and a single 20GB NTFS file system. Now when I boot the Win2k8 CD, load my drivers, I get a different error. As you can see at the bottom of screenshot6 "Windows cannot be installed on this hard drive space. Windows must be installed to a partition formatted as NTFS". Clicking format produces the error (0x80004005) on the screen, so I think this is still a driver issue because Windows can see the drive but not interact with it properly. Is that insane thinking?

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• Microsoft Access: computer freezes when user tries to update record

  - by CarlF

  A colleague and I have developed an Access 2003 database which is used throughout our department. Currently about four dozen people do data entry using one of two very similar forms. If 47 of us use them, they work perfectly. If Mr. 48 clicks the "Save" button, Windows XP freezes and a hard reset is needed. The problem has to be on his specific computer (Dell latitude D630) and not in the code because this problem only affects him. Complicating the matter: I don't work for IS, and this project is not supported by IS. If I'm going to get our tech support to fix the problem I had better be able to explain exactly what to do and how to do it, because they aren't going to invest any resources. I don't even have admin rights on the computer (and neither does its regular user). I've asked him to bring his laptop the next time he visits my building. (Just to make matters worse, he doesn't usually work in the same location as me or the other developer.) Any suggestions on debugging the problem? My first try will be to uninstall and reinstall Office, which I can do using corporate utilities without being admin. Note: yes, those are old versions of Office and Windows. We expect to upgrade later this year.

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• Best Practice - SQL 2012 & IIS in VMWare

  - by Dan Ribar

  We are pretty new to VMWare and looking for some thoughts on our environment. We have a VMWare cluster that has on one host: VM#1: MS Windows 2008 R2 Enterprise & SQL Server 2012 VM#2: MS Windows 2008 R2 Standard & IIS The IIS asp.net app talks directly to the SQL Server. We had this similar environment on physical servers a few months ago and just recently moved to the virtualized environment. Regarding the setup, we have not tweaked any of the vm resource parameters -- all is set as standard and all is working. What is observed is that the VMs seem to spool down and we get lags in response. Of course this sin't as fast as the old physical environment, but I am wondering if: *is it a good idea to run the SQL server and the IIS server on the same host? They are the only two VMs on it. The host is a new Dell R620 with 192 gb mem. does it make sense to change any CPU or memory reservations when it doesn't seem like there is any contention is there a way to keep the VMs spooled up to eliminate delays? This is a brand new squeaky clean vanilla install. What are your thoughts?

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• Simplest DNS solution for remote offices

  - by dunxd

  I look after a bunch of remote offices that connect via VPN - a Cisco ASA 5505 in each office acts as Firewall and VPN end point. Beyond that we keep things as simple as possible in the offices to minimise the support burden. We don't have any kind of server except in offices large enough to justify having someone dedicated to IT. Basically there is the ASA, some computers, a network printer and a switch. One of the problems I am seeing in a lot of offices is that DNS requests looking up hosts inside our network often fail - I'm assuming timeouts due to the offices internet connection (they are all in developing world countries) having some sub-optimal qualities (e.g. high latency caused by VSAT segments, or packet loss. The obvious solution to this is to have some sort of local DNS service that can serve local requests - so I think it would need to do zone transfers from our Microsoft Windows 2008 R2 DNS servers at HQ. However, simply installing Windows Servers in each office is both expensive, and creates a support burden. This got me thinking about pfsense/m0n0wall on embedded devices - those can act as a DNS server, and could be configured at HQ and sent out as just something that needs to be plugged into the network and can then be forgotten about by the staff locally. Maybe there are some alternatives to the ASA 5505 that include some DNS functionality. Has anyone here dealt with the problem, either using some kind of embedded device, or found some other solution? Any gotchas or reasons to avoid what I have suggested?

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• Prevent Outlook 2010 Insert Picture resizing image

  - by Rup

  When I "Insert Picture" a JPEG in Outlook 2010 it automatically resizes the image and, I think, recompresses it too. I realise this would be useful for photographs or for people who try to email 1MB BMPs but I would like to email around an image at the original pixel size without recompression. Is there a way to turn this off, or better still choose settings for each image insert? I found this page in the Office help. It's for Word, PowerPoint and Excel not Outlook but points you at File, Options, Advanced, Image Settings. There's no equivalent section in Outlook. I know Outlook uses Word as its editor so I've looked at Word's settings but there isn't an 'original size' here: there's only 'turn off image recompression' and pick target DPI from 96, 150, 220. I guess Office is finding a DPI value in the JPEG file and scaling it up or down to match this setting. I can't find an equivalent option in Outlook's options menu but there's so many settings and pop-up dialogs I may have missed something. Picture Format, Reset image size resets the image to the rescaled version, not the original. I can't see a way to edit a pixel value into size values in the image properties after insert. Thanks! I realise I can probably achieve this by editing the image metadata in PhotoShop elements or similar but there ought to be a way without editing the file? This is new behaviour in Outlook 2010; 2007 didn't do this.

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• Having problems VPN'ing into our Windows server network.

  - by Pure.Krome

  Hi folks, When two people (on their notebooks) try to VPN to our office, only the first user gets a connection. the second user always times out. Is it possible for VPN to allow two or more people, using / sharing the same EXTERNAL PUBLIC IP to connect/authenticate? Now for some specifics (cause those two statements are very broad). I'm not in the IT Dept. I'm a developer. Our IT Dept don't really care (sigh) so it's up to me to fix this crap. Our office is all Microsoft shop stuff - servers and clients. We also have a firewall (watchguard brand?) and some other crazy setups (yes i know, it's very vague :( ). So i'm wondering - is it possible for multiple users, from the same public IP, to connect via VPN to a windows server? i'm under the impression - yes. But it is possible that this only happens when the clients (who are all behind the single, public IP .. otherwise they will have their OWN ip's) need to have UPnP running or something? this is killing me and i need to start asking the right questions cause these guys don't know what they are doing and i can't work without this happening. I know this is a vauge question with so many 'if-what's-etc' but maybe some questions/suggestions from you guys might start to lead to solving this problem. EDIT: Network Connection: WAN Miniport (PPTP)

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• Mac mini simple customized, Mac mini server or other?

  - by microspino

  I'm in front of a big IT choice for my little office and I need some advice. We have 5 users, 1 super user, 1 HP500 DesignJet Plotter, other 4 laser printers, 1 HP Fax/Print/Scan/Copy machine. All the clients are XP Sp3 boxes. We would like to: centralize and share 90Gb of files using a Dropbox (this way we will have LAN sync of local working directories + internet backup + access our files wherever we are). centralize our plotter, printers and fax machine backup all the workstations share outlook calendar and tasks run 24x7 saving some energy Of course this setup It's just the first step to a more serious and creative network management of our office, so we are open to new ideas. The budget vary from 400€ to 900€, we are not tech gurus but at least one of us is a power user close to become a geek. I've read some articles on macminicolo about a mac mini either normal or with snow leopard server. I heard about Windows Home Server too on the lifehacker website but I'm in a sort of analysis - paralysis can You help me?

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• Word 2010 creates multiple processes... sometimes

  - by Bill Sambrone

  I've run into a strange behavior when I migrated our users from Office 2007 / Vista to Office 2010 / Windows 7 (all 32-bit). They use a web based document management system called NetDocuments which stores all their .doc/.docx files. Generally, when they click on a doc from the browser window it fires up Word and opens the doc. Word has an add-in in it from NetDocs as well so it can upload the changed document directly back to the NetDocs server. I get a phone call when Word crashes, and every single time it has crashed I have witnessed multiple winword.exe processes running in task manager. I used process explorer to see what created the process, and it is all Internet Explorer. So far I have rolled them back to IE8 and the problem happens less frequently, but it still happens. When I try to duplicate the problem, I can make it happen sometimes if I open multiple documents very quickly. Using lightning fast alt-tab reflexes, I DO see that a 2nd WinWord process is created when a user clicks on a document, then it closes once the document is open. I think what is happening is that the secondary WinWord process that does some sort of NetDocs voodoo is getting stuck open. This behavior is new to Word 2010 / Windows 7 and google searching isn't coming up with much. I have seen a few posts that this is a known issue in certain circumstances and there is no "fix", but I thought it would good to ask others on this. Thanks!

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• Windows desktop virutalization instead of replacing work stations

  - by Chris Marisic

  I'm head of the IT department at the small business I work for, however I am primarily a software architect and all of my system administration experience and knowledge is ancillary to software development. At some point this year or next we will be looking at upgrading our workstation environment to a uniform Windows 7 / Office 2010 environment as opposed to the hodge podge collection of various OEM licensed editions of software that are on each different machine. It occurred to me that it is probably possible to forgo upgrading each workstation and instead have it be a dumb terminal to access a virutalization server and have their entire virtual workstation hosted on the server. Now I know basically anything is possible but is this a feasible solution for a small business (25-50 work stations)? Assuming that this is feasible, what type of rough guidelines exist for calculating the required server resources needed for this. How exactly do solutions handle a user accessing their VM, do they log on normally to their physical workstation and then use remote desktop to access their VM, or is it usually done with a client piece of software to negotiate this? What types of software available for administering and monitoring these VM's, can this functionality be achieved out of box with Microsoft Server 2008? I'm mostly interested in these questions relating to Server 2008 with Hyper-V but fell free to offer insight with VMware's product line up, especially if there's any compelling reasons to choose them over Hyper-V in a Microsoft shop. Edit: Just to add some more information on implementation goals would be to upgrade our platform from a Win2k3 / XP environment to a full Windows 2008 / Win7 platform without having to perform any of that associated work with our each differently configured workstation. Also could anyone offer any realistic guidelines for how big of hardware is needed to support 25-50 workstations virtually? The majority the workstations do nothing except Office, Outlook and web. The only high demand workstations are the development workstations which would keep everything local.

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• Preventing applications from performing run once tasks for multiple users

  - by JohnyV

  In our environment we have several applications that are installed that have a need to run a little prompt the first time they run eg Media player, Google earth etc. The problem is we have many users on many different computers. And the computers have deepfreeze running on them which removes the users profile once the computer is restarted. So next time that user logs in they have to go through the whole thing of run once again. I have managed to prevent IE runonce using group policy and office run once from using the office customisation tool. Is there a way to make this happen for other applications. On windows xp we used to copy a user that has run all the apps and place their default profile into the default profile so that new users get that profile template. Now with windows 7 the process of copy profiles is not as easy. Is there an easy way to copy profiles in win 7 or is there a better way (eg modify reg or app data) to prevent apps from performing an initial run. Thanks

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• Implementing an isolated guest WLAN via IPSec VPN on Windows

  - by sysadmin1138

  We are attempting to set up a guest WLAN network that is isolated from the rest of our network. This is proving difficult due to a couple of technical reasons. My first choice was to use a separate VLAN, on which our Firewall's handy WLAN port would handle DHCP, DNS and the network isolation we need. Unfortunately, due to the fact that our main office and our Internet connection itself are in different locations connected by way of a Metro Ethernet connection, I'm at the mercy of our ISP for VLAN transit. They won't pass a second VLAN between our two sites. And my hardware doesn't support 802.1ad "Q-in-Q", which would also solve this problem. So I can't use the VLAN method for isolation. At least not without spending money. As our Firewall can handle IPSec site-to-site VPN connections, I hope it is possible to connect a Server 2008R2 (standard) server I have in the office location to the WLAN and provide gateway services to the firewall. Thusly: Unfortunately, I don't know if it is possible to connect the two this way. The firewall has a pretty flexible IPSec/L2TP implementation (I've used it to connect iPads in the wild), but is neither Kerberized or supports NTLM. The Connection Security Rules view on the Windows server seems to get close to what I think needs to be done, but I'm failing on figuring out how to get it to do what I need it to do. Is this even possible, or do I need to pursue alternate solution?

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• Small business server 2011 standard - applications randomly closing for remote desktop users

  - by Ash King

  Small business server 2011 standard - applications randomly closing for remote desktop users I have an issue where when you are connected through remote desktop (doesn't matter whether you have administrative rights or not). What happens: Any application that you run (outlook, word, excel, notepad, cmd etc..) the application will randomly crash and produce an error as such: Faulting application name: EXCEL.EXE, version: 14.0.6112.5000, time stamp: 0x4e9b2b30 Faulting module name: ieframe.dll, version: 8.0.7600.16930, time stamp: 0x4eeb0187 Exception code: 0xc0000005 Fault offset: 0x0000000000131e03 Faulting process id: 0x3d4c Faulting application start time: 0x01cecf3491388e43 Faulting application path: C:\Program Files\Microsoft Office\Office14\EXCEL.EXE Faulting module path: C:\Windows\System32\ieframe.dll Report Id: 1c06abd4-3b2b-11e3-bd8d-001999b270e9 I noticed the ieframe.dll, but its not constant for every application that crashes, e.g.: Faulting application name: OUTLOOK.EXE, version: 14.0.6109.5005, time stamp: 0x4e79b6c0 Faulting module name: PSTOREC.DLL_unloaded, version: 0.0.0.0, time stamp: 0x4a5be02a Exception code: 0xc0000005 Fault offset: 0x000007fef39c7158 Faulting process id: 0x43f8 Faulting application start time: 0x01cecf33fe5eec26 Faulting application path: C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE Faulting module path: PSTOREC.DLL Report Id: 0c0f5934-3b2b-11e3-bd8d-001999b270e9 I am unable to perform a sfc /scannow command due to the cmd.exe crashing as well.. I have performed a virus scan on the server which did originally pick up 5 viruses: riskware.tool.ck -> File riskware.tool.ck - > Memory Process trojan.agent.bdavgen -> File trojan.agent -> File HiJack.comsysapp -> Registry Data But after removing these and rebooting the machine we have had no luck Has anyone else ever come across this issue before? Also to elaborate it is happening as frequently as every minute.

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• PowerPoint 2007 slides are only partially converted to PDF since SP3

  - by Tim Pietzcker

  EDIT: Microsoft support has confirmed that it's a bug with PowerPoint 2007 SP3. I have recently encountered a problem with the "Save as PDF/XPS" add-in for PowerPoint 2007. When I use "Save as PDF/XPS" to create a PDF version of my presentation, some slides are only partially included in the resulting PDF file. For example, this: (download the PPTX file here) is reduced to this (in Adobe Reader X or Acrobat Pro X (both 10.1.1)): (download the PDF file here) So far, I have only encountered this with slides that contain animation elements, but which part of the elements remain in the PDF version appears not to have anything to do with the order in which the animated elements appear, so that might just be a coincidence. Update: The problem persists even if I "un-animate" the slides (removing the animation but leaving the previously animated elements intact). When viewing the affected slides in Acrobat Reader, it sometimes complains about the file containing invalid elements, and that I should complain to whoever generated the PDF file... Update 2: I have just installed Office 2007 on a new Windows 7 x64 PC. With the original Office version (12.0.4518.1014 MSO 12.0.6562.5003), a correct PDF file is generated. After installation of SP3 (12.0.6606.1000 SP3 MSO 12.0.6607.1000) a corrupt PDF file is generated. Today's Microsoft Updates (to PowerPoint version 12.0.6654.5000) haven't changed anything, by the way. Update 3: I have opened a tech support incident with Microsoft. They have confirmed the "limitation", as they called it, and it is indeed limited to 2007 SP 3 only. They are going to pass it on to the developers but they can't say when or even if a fix would be forthcoming, so I guess I'll upgrade to 2010...

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