New folder button in Window Explorer toolbar does not work
- by Ellen Baker Laws
I have a Sony Vaio laptop with  Windows 7 home premium 64 bit. The "New Folder" button in Windows Explorer does not work nor does the shortcut for creating a new folder (ctrl+alt+n)  However, I can create a new folder in Explorer by right clicking, selecting NEW, and selecting FOLDER. 
Any suggestions on how I can fix this?