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• Shorter GUIDs than hashing a user id?

  - by Alex Mcp

  I'm wondering how Instapaper (bookmarklet that saves text) might generate URLs for their bookmarklet. Mine has a script src of something similar to www.instapaper.com/j/AnJHrfoDTRia The quality of these URLs is that they need to never collide, and not be really guessable (so other people can't save to your account). I know a simple approach might be to MD5 their email address (presumed to have been checked on signup for uniqueness), but then I'd end up with a super long string. This isn't a huge issue, but I'm wondering what techniques there are for shorter GUIDs that won't collide too often (this is obviously the tradeoff, but 12 characters above is pretty short in my opinion)

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• Switch User in RedHat like XP [closed]

  - by rd42

  In our cluster, RedHat4 & 5 machines, if someone locks the computer and walks away no body can use it. Is there a feature in RedHat5, Gnome, KDE etc that would allow for the option of switching users at the lock screen, so more than one person can be logged in? Thanks, rd42

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• Oracle Apex License fees

  - by innot

  Hi, Do you think that apex is a good choice for programs which are made to small size companies. For example I will develop a web application to a high school. They can not pay money to Oracle 10g or Oracle 11g license. So I must find cheap and rapid solutions. Can I use Oracle XE and Apex for corporate applications without paying any money? And I do not know whether I need to pay money foran application server?(like IIS,Apacahe, Tomcat...)

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• User Inactivity Logout PHP

  - by user342391

  I want my users to be logged out automatically after X minutes of inactivity. I also want to have all sessions destroyed. How can this be done? How can I check for inactivity then perform a function to log them out???

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• Sharepoint: Redirect user to default site

  - by Rick

  Is it possible to set a default site for a group of users in Sharepoint and have the main default page redirect them to the sub site?

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• c# user notification while waiting

  - by user315445

  Hi, I am writing a simple win forms app in C#. There is a method call in my method which loads files but is taking a while to respond. Below is the method call Directory.GetFiles(selectedFolder, "*.xml", SearchOption.AllDirectories); I want to notify this to users. Is there a way to show them that file loading is in progress? I want a simplest way. I suppose Splash screen is too costly for my app. Thanks, Sid

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• How do I fix "ORA-01033: ORACLE initialization or shutdown in progress" error?

  - by Rick

  I have an Oracle 9.2 database. The server has crashed. After rebooting any attempt to connect to the Oracle server returns error ORA-01033 (as in title). I've tried stopping and starting the Oracle services (from Control Panel - Administrative Tools - Services). Also, I have waited half an hour, so I don't think the Oracle server is legitimately still starting up. My feeling is that more likely something is corrupted.

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• How do I notify Oracle that an IIS Worker Process is about to recycle?

  - by Brien

  I have an ASP.NET web application with an Oracle back end. The worker process recycling in IIS is set for 40 minutes, and when that occurs, the Oracle server sets a mutex lock while it cleans up all of its open connections. During this cleanup (up to a few minutes in duration), all DB requests get a timeout. Is there a way for IIS to notify Oracle that a worker process recycle is about to occur, so Oracle can be smarter about how it cleans up its resources without locking the entire database?

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• Why is the "Standard Account" option disabled (grayed-out)

  - by Clayton Hughes

  I just installed Win7 64bit on a new hard drive, and I created a user account through the OOBE. I want to make my user account a standard user. However, if I go into "User Accounts" and select "Change my account type", the standard user option is greyed out--this account apparently has to be an administrator. I thought maybe it was the only admin account on the machine, so I tried to create a new user account named "Administrator", but was told I couldn't, because one already exists. What gives? What do I have to do to run as a standard user?

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• LAMP: How do I set up http://myservername.com/~user access?

  - by Travesty3

  Been trying to Google this, but I can't figure out good search terms to find any info about what I need, since I don't really know what it's called. I'm pretty much being thrown to the wolves to figure out how to set up a LAMP server. We had someone who knew how to do it, he set one up and then quit. It was set up so that when I went to "http://{myservername}.com/~travis" it showed the contents of my /home/travis/public_html folder. This worked fine, then we lost power and the server restarted (I know, battery backup, but this is a dev server in a dev building so it's OK). Now, the browser can't find that URL. I also need to know how to set this up on a new server, so instead of wasting time diagnosing this problem (probably just something dumb I did messing with settings or something), I really need to know how to set this up from scratch. Thanks for taking the time to read this and (hopefully) answer!

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• How can I make a Prism webapp look like Firefox to a website? (user agent spoofing)

  - by Alex Aaron Goven

  I thought it would be cool to use Mozilla's Prism to create a webapp for min.us, but drag and drop is disallowed because the site doesn't see the program as Firefox, Chrome or Safari, those of which are apparently the only browsers allowed to do drag and drop for fear that something will be horribly broken. I'm pretty sure Prism runs on the same engine as Firefox, yet I wouldn't doubt it if Prism is running on an older version since it's kind of a forgotten beta. Anyways, like the title says, I want to be able to make Prism webapps appear look like Firefox to websites to unlock awesome features. Also, if it can only be done with Fluid, then I answers regarding that will be fine. I'm not sure what engine it's running though.

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• How do I switch to a specific user via shortcut key in Windows 7?

  - by gvkv

  I have two accounts on my Windows 7 box that I'd like to be able to switch between with a single shortcut key. I know I can create a script, create a shortcut and then assign a shortcut key but I have no idea what commands to use in the script.

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• Can Oracle Label Security be configured with an alternative LDAP server?

  - by Joshua

  Oracle mentions the ability to connect to their LDAP server - the Oracle Internet Directory http://download.oracle.com/docs/cd/B19306_01/network.102/b14267/olsoid.htm. Can Oracle Label Security be configured with an alternative LDAP server such as Active Directory?

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• How to find a user's (or mine) access rights on Windows Server 2008?

  - by Faiz

  I was given access to a Windows Server 2008 box and I need to check what all permissions I have on that box (if possible in the entire domain). I don't have access to domain controller and I don't want to write LDAP queries but just some GUI option or some command line stuff. Is there anyway? PS: I am not in to network administration, I am a BI developer. Pardon me if asked a stupid question.

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• Sam's Story: It's About Life

  - by user801960

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle recently released a video illustrating how Oracle products and services impact people every day of their lives. This overview demonstrates just how many different industries rely on Oracle’s world-leading technology solutions to gather and process data, enabling them to engineer systems together in the cloud and in the data centre. The video explores how Oracle solutions are impacting the retail, automotive, pharmaceutical, medical and travel industries. Through the central character, Sam, this video highlights how cross-industry solutions like collaboration software, data processing and business intelligence platforms can improve business performance, reliability and flexibility; lower the cost and complexity of IT implementation and management; and deliver greater productivity, agility and better business intelligence. To find out more about how Oracle’s products and services can help you to deliver better results, visit www.oracle.com/retail

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• Learn to Create Applications Using MySQL with MySQL for Developers Course

  - by Antoinette O'Sullivan

  If you are a database developer who wants to create applications using MySQL, then the MySQL for Developers course is for you. This course covers how to plan, design and implement applications using the MySQL database with realistic examples in Java and PHP. To see more details of the content of the MySQL for Developers course, go to http://oracle.com/education/mysql and click on the Learning Paths tab and select the MySQL Developer path. You can take this course as a: Live-Virtual Event: Follow this live instructor-led event from your own desk - no travel required. Choose from a selection of events on the calendar in languages such as English, German and Korean. In-Class Event: Travel to an education center to take this class. Below is a sample of events on the schedule.  Location  Date  Language  Vienna, Austria  4 March 2013  German  London, England  4 March 2013  English  Gummersbach, Germany  11 February 2013  Germany  Hamburg, Germany  14 January 2013  Germany  Munich, Germany  15 April 2013  Germany  Budapest, Hungary  15 April 2013  Hungarian  Milan, Italy  21 January 2013  Italy  Rome, Italy  11 March 2013  Italy  Amsterdam, Netherlands  28 January 2013  Dutch  Nieuwegein, Netherlands  13 May 2013  Dutch  Lisbon, Portugal  18 February 2013  European Portugese  Porto, Portugal  18 February 2013  European Portugese  Barcelona, Spain  18 February 2013  Spanish  Madrid, Spain  28 January 2013  Spanish  Bern, Switzerland  11 April 2013  German  Zurich, Switzerland  11 April 2013  German  Nairobi, Kenya  21 January 2013  English  Petaling Jaya, Malaysia  17 December 2012  English  Sao Paulo, Brazil  11 March 2013  Brazilian Portugese For more information on this class or other courses on the authentic MySQL curriculum, or to express your interest in additional events, go to http://oracle.com/education/mysql. Note, many organizations deploy both Oracle Database and MySQL side by side to serve different needs, and as a database professional you can find training courses on both topics at Oracle University! Check out the upcoming Oracle Database training courses and MySQL training courses. Even if you're only managing Oracle Databases at this point of time, getting familiar with MySQL will broaden your career path with growing job demand.

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• Elastic versus Distributed in caching.

  - by Mike Reys

  Until now, I hadn't heard about Elastic Caching yet. Today I read Mike Gualtieri's Blog entry. I immediately thought about Oracle Coherence and got a little scare throughout the reading. Elastic Caching is the next step after Distributed Caching. As we've always positioned Coherence as a Distributed Cache, I thought for a brief instance that Oracle had missed a new trend/technology. But then I started reading the characteristics of an Elastic Cache. Forrester definition: Software infrastructure that provides application developers with data caching services that are distributed across two or more server nodes that consistently perform as volumes grow can be scaled without downtime provide a range of fault-tolerance levels Hey wait a minute, doesn't Coherence fullfill all these requirements? Oh yes, I think it does! The next defintion in the article is about Elastic Application Platforms. This is mainly more of the same with the addition of code execution. Now there is analytics functionality in Oracle Coherence. The analytics capability provides data-centric functions like distributed aggregation, searching and sorting. Coherence also provides continuous querying and event-handling. I think that when it comes to providing an Elastic Application Platform (as in the Forrester definition), Oracle is close, nearly there. And what's more, as Elastic Platform is the next big thing towards the big C word, Oracle Coherence makes you cloud-ready ;-) There you go! Find more info on Oracle Coherence here.

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• OEPE with ADF binding support available: Total Eclipse

  - by Frank Nimphius

  The current release of Oracle Enterprise Pack for Eclipse, though in technology preview, brings Oracle ADF binding to the Eclipse IDE. You can download the Software from the link below: Oracle Enterprise Pack for Eclipse (12.1.1.1.0) Technical Preview New June 2012 Certified on Windows 7/XP/Vista, MacOS, and Linux. Supported on JDK 6. For many Eclipse users, ADF is new and therefore I expect them to need guidance and help in case they run into issues they don't know how to recover from. Similar, ADF users familiar with Oracle JDeveloper that want to give OEPE a try, will find things different in Eclipse and thus may have questions.  For both audiences I suggest to post issues to the OEPE forum on the Oracle Technology Network: I'll extend my OTN monitoring to include the OEPE forum on a daily basis to learn about developer needs, requirements and - of course - to catch bugs that need to be filed. From my side this is a part-time involvement, which means that the more ADF questions show on the forum, the more help I could need in answering them. The OTN forum for JDeveloper in my opnion wouldn't be the right place to go to unless the question is a generic ADF question that is not dependent on the integration in Eclipse. Here's the OEPE forum link for a start https://forums.oracle.com/forums/forum.jspa?forumID=578 Frank

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• FMw Diagnostic Framework : Automatic Capture of Diagnostic Data Upon First Failure!

  - by Daniel Mortimer

  Introduction There is nothing more frustrating than a problem that "cannot be reproduced". Logs, configuration files have been analysed but there just isn't enough information to establish the root cause. The issue maybe closed, but you are left with the feeling that the problem will raise its ugly head again in the future. Trouble is, to resolve such issues you need to capture diagnostic data at the exact time the incident occurs. Step forward Fusion Middleware Diagnostic Framework!  Diagnostic Framework monitors WebLogic Managed Servers and delivers "Automatic capture of diagnostic data upon first failure". To quote fromOracle Fusion Middleware Administrator's Guide 11g Release 1 (11.1.1)Chapter 13 Diagnosing Problems "When a critical error occurs ... the Diagnostic Framework automatically collects diagnostics, such as thread dumps, DMS metric dumps, and WebLogic Diagnostics Framework (WLDF) server image dumps ... The data is stored in a file-based repository and is accessible with command-line utilities." In other words the data collected upon first failure - especially the thread and image dumps - provides a snapshot of the system as or immediately after the problem occurs. The table below shows the type of WebLogic Server issues which fall into the scope of Diagnostic Framework How to Configure Diagnostic Framework? Depending on your Fusion Middleware product choice you may not need to do anything! Diagnostic Framework is automatically installed, configured and initiated for any WebLogic Domain which has the Oracle Java Required Files (JRF) template applied. This template is applied by default whenever you configure WebLogic Managed Servers for products such as Portal / Forms / Reports / Discoverer Identity Management ( OID , OAM , OIM etc) WebCenter SOA Check your WebLogic Domain directory structure. If you have an "adr" sub directory under DOMAIN_HOME/servers/<servername>/ then JRF template has been applied and Diagnostic Framework will be in play. Should the "adr" sub directory not exist, review the advice given in My Oracle Support article How to Apply FMW ( EM ) Control and JRF to a WebLogic Domain and Managed Servers [ID 947043.1] If you are working with a standalone WebLogic Server solution and applying Oracle JRF is not acceptable, consider using WLDF - WebLogic Diagnostic Framework. (Fusion Middleware Diagnostic Framework makes use of WLDF under the covers.) Couple of useful links about WLDF are listed below Configuring and Using the Diagnostics Framework for Oracle WebLogic Server 11g WebLogic Diagnostics Framework-A Very Useful Tool [A nice blog which describes a WLDF use case] How to Get Started With Diagnostic Framework To be frank, the Fusion Middleware Administrator's Guide is the best place to start your learning Oracle Fusion Middleware Administrator's Guide 11g Release 1 (11.1.1)Chapter 13 Diagnosing Problems A lot of reading here,  but if you are in hurry and just want to get the right information to Oracle Support to help resolve your issue, check out the next section below. How to Upload Diagnostic Framework Incident Data to Oracle Support Some Background Information There are three interfaces to the Repository: Enterprise Manager Cloud Control (Support Workbench) WLST (Command Line) ADRCI (Command Line) The Enterprise Manager Cloud Control does provide a nice GUI interface to search, view and package diagnostic framework incidents. However, this software is not to be confused with Fusion Middleware (EM) Control. Cloud Control (formerly known as Grid Control) is part of the Enterprise Manager media package. EM Cloud Control has it's own install and configuration story. Therefore, for the benefit of those yet to install and play with Cloud Control, I am going to describe how to use the command line tools. Ideally, you would only need to one command line interface, but currently I suggest using both - mainly due to the fact that ADRCI SHOW INCIDENTS does not reveal the description behind the Diagnostic Framework error code. Instructions: Note: WLST and ADRCI are case sensitive when it comes to handling parameter values. If you make a mistake, expect an unfriendly syntax error message. 1) Find the incident Note: The managed server which you are troubleshooting must be up and running. If the managed server is down, ensure the domain's Admin Server is accessible. If you cannot connect to the Admin Server or the Managed Server the example WLST commands will not work. a) Launch WLST  Note: Use the WLST which resides in the "oracle_common" directory (not WL_HOME/common/bin) otherwise you will get a syntax error like the one below Traceback (innermost last):  File "<console>", line 1, in ?NameError: listIncidents MW_HOME/oracle_common/common/bin/wlst.sh b) Connect to the managed server or the admin server e.g. wls:/offline> connect('weblogic','welcome1','t3://localhost:7020') c) Run the command wls:/MyDomain/serverConfig> listIncidents() This will list the incidents for the server to which you have connected. If you have connected to the Admin Server and want to list the incidents for a managed server within the domain, use the command wls:/MyDomain/serverConfig> listIncidents(adrHome='diag\ofm\MyDomain\MyManagedServer' ,server='MyManagedServer') Example output Incident Id     Problem Key              Incident Time         1       DFW-99998 [java.lang.NullPointerException] [oracle.error.simulator.ErrorSimulator.createNullPointerException][errorWebApp_1-0-0-0]        Fri Nov 02 10:38:46 GMT 2012  The piece highlighted in bold is the description you do not see when using the ADRCI 'SHOW INCIDENT' command. Make a note of the incident id. You are ready to move to step 2 2. Package the incident a) Set up the environment - example commands below are for Unix cd <DOMAIN_HOME>/bin . ./setDomainEnv.sh If you want ADRCI to run a Remote Diagnostic Agent collection (recommended) at generate package time, point ORACLE_HOME at oracle_common ORACLE_HOME=$MW_HOME/oracle_common; export ORACLE_HOME To prevent ADRCI from running RDA at generate package time, point ORACLE_HOME at WL_HOME/server/adr directory.  ORACLE_HOME=$WL_HOME/server/adr; export ORACLE_HOME b) Launch adrci $WL_HOME/server/adr/adrci c) Set BASE and HOMEPATH adrci> SET BASE /oracle/middleware/user_projects/domains/ mydomain/servers/mymanagedserver/adr adrci> SET HOMEPATH diag/ofm/mydomain/mymanagedserver d)  Optionally run SHOW INCIDENTS e.g. adrci> SHOW INCIDENTS -MODE DETAIL ADR Home = /oracle/middleware/user_projects/domains/mydomain/ servers/mymanagedserver/adr/diag/ofm/mydomain/mymanagedserver:***********************************************************************************************************************************INCIDENT INFO RECORD 1**********************************************************   INCIDENT_ID                   1   STATUS                        ready   CREATE_TIME                   2012-11-02 10:38:46.468000 +00:00   PROBLEM_ID                    1   CLOSE_TIME                    <NULL>   FLOOD_CONTROLLED              none   ERROR_FACILITY                DFW   ERROR_NUMBER                  99998   ERROR_ARG1                    <NULL>   ERROR_ARG2                    <NULL>   ERROR_ARG3                    <NULL>   ERROR_ARG4                    <NULL>   ERROR_ARG5                    <NULL>   ERROR_ARG6                    <NULL>   ERROR_ARG7                    <NULL>   ERROR_ARG8                    <NULL>   ERROR_ARG9                    <NULL>   ERROR_ARG10                   <NULL>   ERROR_ARG11                   <NULL>   ERROR_ARG12                   <NULL>   SIGNALLING_COMPONENT          <NULL>   SIGNALLING_SUBCOMPONENT       <NULL>   SUSPECT_COMPONENT             <NULL>   SUSPECT_SUBCOMPONENT          <NULL>   ECID                          5162744c6a2eea5e:155ff445:13ac0aae7cb:-8000-0000000000000325   IMPACTS                       01 rows fetched e)  Create a logical package IPS CREATE PACKAGE INCIDENT incident_number e.g. adrci> IPS CREATE PACKAGE INCIDENT 1Created package 1 based on incident id 1, correlation level typical f) Generate the package IPS GENERATE PACKAGE package_number IN path e.g. adrci> IPS GENERATE PACKAGE 1 IN /tmp Generated package 1 in file /tmp/DFW99998j_20121102113633_COM_1.zip, mode complete Note: If the generate package command hangs, ADRCI may be experiencing an issue when running RDA. To avoid such trouble, exit ADRCI and point the ORACLE_HOME environment variable at WL_HOME/server/adr 3) Upload the package zip to Oracle Support via your Service Request a) Log into My Oracle Support and locate your Service Request b) Click on "Add Attachments c) And upload the zip file

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• Only One Month to OpenWorld-San Francisco!

  - by Stephen Slade

  From around the world, the city is expecting 50,000+ guests to flock to this annual extravaganza.  Over 2,000 sessions will focus on Oracle’s latest product offerings, customer case studies, panels of experts and a variety of other hardware, technology, middleware and applications. For those interested  in the latest capabilities delivered by Oracle’s supply chain applications, the ‘Focus-On’ documents are now avaiable to help guide you in your schedule builder. Schedule builder allows the capability to create a personalized agenda for the sessions you wish to attend, such as: Monday October 1, 2012 TIME TITLE LOCATION  3:15 pm –4:15 pm General Session: Supply Chain Management—Strategy, Update, and Roadmap Richard Jewell, Senior Vice President, Applications Development, Oracle Moscone West Level 2 Room 3014 Tuesday October 2, 2012 TIME TITLE LOCATION  10:15 am –11:15 am Oracle Fusion Supply Chain Management: Overview, Strategy, Customer Experiences, and Roadmap Jon Chorley, CSO & VP, Product Strategy, Oracle Moscone West  Level 2 Room 2006 There is an exciting lineup of about 100 supply chain sessions at OpenWorld. Contact your sales rep or Oracle Partner to obtain a copy of the most current Focus-On document, segmented by pillars such as Manufacturing, Maintenance/EAM, Value Chain Planning, Value Chain Execution, Procurement and Agile/Product Lifecycle Management.  They will provide you with a better informed view to schedule your time in San Francisco.

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• Invitation: HARNESSING THE POWER OF FUSION

  - by mseika

  HARNESSING THE POWER OF FUSION: IMPLEMENT AND EXTEND ORACLE'S NEXT-GENERATION APPLICATIONS TO MEET CHANGING CLIENT NEEDSBRUSSELS, BELGIUM, APRIL 23RD, 2012 - APRIL 24th, 2012 The pace of business continues to accelerate. Clients demand solutions that not only meet their needs today, but evolve as quickly as markets, competition and technology. Oracle Fusion Applications can help you to anticipate and satisfy your clients changing needs. Designed for an era of business disruption, they co-exist with existing IT investments, but leverage new technologies (such as mobility and SOA) and breakthrough Cloud computing delivery models as you need them. They also support unprecedented levels of extensibility. To show you how, Oracle's Product Development organization invites you to join an exclusive Fusion Applications presentation and demonstration event for Oracle partners in Europe. This intensive 2-day event will illustrate Fusion Applications capabilities that can enhance ROI for your clients across four major product families: Financials, Procurement and Project Portfolio Management (ERP) Customer Relationship Management (CRM) Human Capital Management (HCM) Supply Chain Management (SCM) Led by Oracle Product Development personnel, this event will also demonstrate how to extend the Fusion Applications user experience, data model, business process and reporting using new Functional Setup and Composer technologies. These can help you address unique client needs without impacting future upgrades. This presentation and demonstration event is intended for consulting business development and delivery personnel. Reserve your Seats today for April 23rd - 24th event To register to this event CLICK HERE For further information please contact me at [email protected]. Best regards Paul ThompsonSenior Director EMEA Alliances and Solutions Partner Programs Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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• Invitation: HARNESSING THE POWER OF FUSION

  - by mseika

  HARNESSING THE POWER OF FUSION: IMPLEMENT AND EXTEND ORACLE'S NEXT-GENERATION APPLICATIONS TO MEET CHANGING CLIENT NEEDSBRUSSELS, BELGIUM, APRIL 23RD, 2012 - APRIL 24th, 2012 The pace of business continues to accelerate. Clients demand solutions that not only meet their needs today, but evolve as quickly as markets, competition and technology. Oracle Fusion Applications can help you to anticipate and satisfy your clients changing needs. Designed for an era of business disruption, they co-exist with existing IT investments, but leverage new technologies (such as mobility and SOA) and breakthrough Cloud computing delivery models as you need them. They also support unprecedented levels of extensibility. To show you how, Oracle's Product Development organization invites you to join an exclusive Fusion Applications presentation and demonstration event for Oracle partners in Europe. This intensive 2-day event will illustrate Fusion Applications capabilities that can enhance ROI for your clients across four major product families: Financials, Procurement and Project Portfolio Management (ERP) Customer Relationship Management (CRM) Human Capital Management (HCM) Supply Chain Management (SCM) Led by Oracle Product Development personnel, this event will also demonstrate how to extend the Fusion Applications user experience, data model, business process and reporting using new Functional Setup and Composer technologies. These can help you address unique client needs without impacting future upgrades. This presentation and demonstration event is intended for consulting business development and delivery personnel. Reserve your Seats today for April 23rd - 24th event To register to this event CLICK HERE For further information please contact me at [email protected]. Best regards Paul ThompsonSenior Director EMEA Alliances and Solutions Partner Programs Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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• A Multi-Channel Contact Center Can Reduce Total Cost of Ownership

  - by Tom Floodeen

  In order to remain competitive in today’s market, CRM customers need to provide feature-rich superior call center experience to their customers across all communication channels while improving their service agent productivity. They also require their call center to be deeply integrated with their CRM system; and they need to implement all this quickly, seamlessly, and without breaking the bank. Oracle’s Siebel Customer Relationship Management (CRM) is the world’s leading application suite for automated customer-facing operations for Sales and Marketing and for managing all aspects of providing service to customers. Oracle’s Contact On Demand (COD) is a world-class carrier grade hosted multi-channel contact center solution that can be deployed in days without up-front capital expenditures or integration costs. Agents can work efficiently from anywhere in the world with 360-degree views into customer interactions and real-time business intelligence. Customers gain from rapid and personalized sales and service, while organizations can dramatically reduce costs and increase revenues Oracle’s latest update of Siebel CRM now comes pre-integrated with Oracle’s Contact On Demand. This solution seamlessly runs fully-functional contact center provided by a single vendor, significantly reducing your total cost of ownership. This solution supports Siebel 7.8 and higher for Voice and Siebel 8.1 and higher for Voice and Siebel CRM Chat.  The impressive feature list of Oracle’s COD solution includes full-control CTI toolbar with Voice, Chat, and Click to Dial features.  It also includes context-sensitive screens, automated desktops, built-in IVR, Multidimensional routing, Supervisor and Quality monitoring, and Instant Provisioning. The solution also ships with Extensible Web Services interface for implementing more complex business processes. Click here to learn how to reduce complexity and total cost of ownership of your contact center. Contact Ann Singh at [email protected] for additional information.

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• Clusterware 11gR2 &ndash; Setting up an Active/Passive failover configuration

  - by Gilles Haro

  Oracle provides many interesting ways to ensure High Availability. Dataguard configurations, RAC configurations or even both (as recommended for a Maximum Available Architecture - MAA) are the most frequently found. But when it comes to protecting a system with an Active/Passive architecture with failover capabilities, one often thinks to expensive third party cluster systems. Oracle Clusterware technology, which comes free with Oracle Database, is – in the knowing of most people - often linked to Oracle RAC and therefore, is rarely used to implement failover solutions. 11gR2 Clusterware – which is part of Oracle Grid Infrastructure - provides a comprehensive framework to setup automatic failover configurations. It is actually possible to make “failover-able'” and, therefore to protect, almost every kind of application (from xclock to the more complex Application Server) In the next couple of lines, I will try to present the different steps to achieve this goal : Have a fully operational 11gR2 database protected by automatic failover capabilities. I assume you are fluent in installing Oracle Database 11gR2, Oracle Grid Infrastructure 11gR2 on a Linux system and that ASM is not a problem for you (as I am using it as a shared storage). If not, please have a look at Oracle Documentation. As often, I made my tests using an Oracle VirtualBox environment. The scripts are tested and functional. Unfortunately, there can always be a typo or a mistake. This blog entry is not a course around the Clusterware Framework. I just hope it will let you see how powerful it is and that it will give you the whilst to go further with it…   Prerequisite 2 Linux boxes (OELCluster01 and OELCluster02) at the same OS level. I used OEL 5 Update 5 with Enterprise Kernel. Shared Storage (SAN). On my VirtualBox system, I used Openfiler to simulate the SAN Oracle 11gR2 Database (11.2.0.1) Oracle 11gR2 Grid Infrastructure (11.2.0.1)   Step 1 – Install the software Using asmlib, create 3 ASM disks (ASM_CRS, ASM_DTA and ASM_FRA) Install Grid Infrastructure for a cluster (OELCluster01 and OELCluster02 are the 2 nodes of the cluster) Use ASM_CRS to store Voting Disk and OCR. Use SCAN. Install Oracle Database Standalone binaries on both nodes. Use asmca to check/mount the disk groups on 2 nodes Use dbca to create and configure a database on the primary node Let’s name it DB11G. Copy the pfile, password file to the second node. Create adump directoty on the second node.   Step 2 - Setup the resource to be protected After its creation with dbca, the database is automatically protected by the Oracle Restart technology available with Grid Infrastructure. Consequently, it restarts automatically (if possible) after a crash (ex: kill –9 smon). A database resource has been created for that in the Cluster Registry. We can observe this with the command : crsctl status resource that shows and ora.dba11g.db entry. Let’s save the definition of this resource, for future use : mkdir –p /crs/11.2.0/HA_scripts chown oracle:oinstall /crs/11.2.0/HA_scripts crsctl status resource ora.db11g.db -p > /crs/11.2.0/HA_scripts/myResource.txt Although very interesting, Oracle Restart is not cluster aware and cannot restart the database on any other node of the cluster. So, let’s remove it from the OCR definitions, we don’t need it ! srvctl stop database -d DB11G srvctl remove database -d DB11G Instead of it, we need to create a new resource of a more general type : cluster_resource. Here are the steps to achieve this : Create an action script :  /crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh #!/bin/bash export ORACLE_HOME=/oracle/product/11.2.0/dbhome_1 export ORACLE_SID=DB11G case $1 in 'start')   $ORACLE_HOME/bin/sqlplus /nolog <<EOF   connect / as sysdba   startup EOF   RET=0   ;; 'stop')   $ORACLE_HOME/bin/sqlplus /nolog <<EOF   connect / as sysdba   shutdown immediate EOF   RET=0   ;; 'check')    ok=`ps -ef | grep smon | grep $ORACLE_SID | wc -l`    if [ $ok = 0 ]; then      RET=1    else      RET=0    fi    ;; '*')      RET=0   ;; esac if [ $RET -eq 0 ]; then    exit 0 else    exit 1 fi   This script must provide, at least, methods to start, stop and check the database. It is self-explaining and contains nothing special. Just be aware that it is run as Oracle user (because of the ACL property – see later) and needs to know about the environment. It also needs to be present on every node of the cluster. chmod +x /crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh scp  /crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh   oracle@OELCluster02:/crs/11.2.0/HA_scripts Create a new resource file, based on the information we got from previous  myResource.txt . Name it myNewResource.txt. myResource.txt  is shown below. As we can see, it defines an ora.database.type resource, named ora.db11g.db. A lot of properties are related to this type of resource and do not need to be used for a cluster_resource. NAME=ora.db11g.db TYPE=ora.database.type ACL=owner:oracle:rwx,pgrp:oinstall:rwx,other::r-- ACTION_FAILURE_TEMPLATE= ACTION_SCRIPT= ACTIVE_PLACEMENT=1 AGENT_FILENAME=%CRS_HOME%/bin/oraagent%CRS_EXE_SUFFIX% AUTO_START=restore CARDINALITY=1 CHECK_INTERVAL=1 CHECK_TIMEOUT=600 CLUSTER_DATABASE=false DB_UNIQUE_NAME=DB11G DEFAULT_TEMPLATE=PROPERTY(RESOURCE_CLASS=database) PROPERTY(DB_UNIQUE_NAME= CONCAT(PARSE(%NAME%, ., 2), %USR_ORA_DOMAIN%, .)) ELEMENT(INSTANCE_NAME= %GEN_USR_ORA_INST_NAME%) DEGREE=1 DESCRIPTION=Oracle Database resource ENABLED=1 FAILOVER_DELAY=0 FAILURE_INTERVAL=60 FAILURE_THRESHOLD=1 GEN_AUDIT_FILE_DEST=/oracle/admin/DB11G/adump GEN_USR_ORA_INST_NAME= GEN_USR_ORA_INST_NAME@SERVERNAME(oelcluster01)=DB11G HOSTING_MEMBERS= INSTANCE_FAILOVER=0 LOAD=1 LOGGING_LEVEL=1 MANAGEMENT_POLICY=AUTOMATIC NLS_LANG= NOT_RESTARTING_TEMPLATE= OFFLINE_CHECK_INTERVAL=0 ORACLE_HOME=/oracle/product/11.2.0/dbhome_1 PLACEMENT=restricted PROFILE_CHANGE_TEMPLATE= RESTART_ATTEMPTS=2 ROLE=PRIMARY SCRIPT_TIMEOUT=60 SERVER_POOLS=ora.DB11G SPFILE=+DTA/DB11G/spfileDB11G.ora START_DEPENDENCIES=hard(ora.DTA.dg,ora.FRA.dg) weak(type:ora.listener.type,uniform:ora.ons,uniform:ora.eons) pullup(ora.DTA.dg,ora.FRA.dg) START_TIMEOUT=600 STATE_CHANGE_TEMPLATE= STOP_DEPENDENCIES=hard(intermediate:ora.asm,shutdown:ora.DTA.dg,shutdown:ora.FRA.dg) STOP_TIMEOUT=600 UPTIME_THRESHOLD=1h USR_ORA_DB_NAME=DB11G USR_ORA_DOMAIN=haroland USR_ORA_ENV= USR_ORA_FLAGS= USR_ORA_INST_NAME=DB11G USR_ORA_OPEN_MODE=open USR_ORA_OPI=false USR_ORA_STOP_MODE=immediate VERSION=11.2.0.1.0 I removed database type related entries from myResource.txt and modified some other to produce the following myNewResource.txt. Notice the NAME property that should not have the ora. prefix Notice the TYPE property that is not ora.database.type but cluster_resource. Notice the definition of ACTION_SCRIPT. Notice the HOSTING_MEMBERS that enumerates the members of the cluster (as returned by the olsnodes command). NAME=DB11G.db TYPE=cluster_resource DESCRIPTION=Oracle Database resource ACL=owner:oracle:rwx,pgrp:oinstall:rwx,other::r-- ACTION_SCRIPT=/crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh PLACEMENT=restricted ACTIVE_PLACEMENT=0 AUTO_START=restore CARDINALITY=1 CHECK_INTERVAL=10 DEGREE=1 ENABLED=1 HOSTING_MEMBERS=oelcluster01 oelcluster02 LOGGING_LEVEL=1 RESTART_ATTEMPTS=1 START_DEPENDENCIES=hard(ora.DTA.dg,ora.FRA.dg) weak(type:ora.listener.type,uniform:ora.ons,uniform:ora.eons) pullup(ora.DTA.dg,ora.FRA.dg) START_TIMEOUT=600 STOP_DEPENDENCIES=hard(intermediate:ora.asm,shutdown:ora.DTA.dg,shutdown:ora.FRA.dg) STOP_TIMEOUT=600 UPTIME_THRESHOLD=1h Register the resource. Take care of the resource type. It needs to be a cluster_resource and not a ora.database.type resource (Oracle recommendation) .   crsctl add resource DB11G.db  -type cluster_resource -file /crs/11.2.0/HA_scripts/myNewResource.txt Step 3 - Start the resource crsctl start resource DB11G.db This command launches the ACTION_SCRIPT with a start and a check parameter on the primary node of the cluster. Step 4 - Test this We will test the setup using 2 methods. crsctl relocate resource DB11G.db This command calls the ACTION_SCRIPT  (on the two nodes)  to stop the database on the active node and start it on the other node. Once done, we can revert back to the original node, but, this time we can use a more “MS$ like” method :Turn off the server on which the database is running. After short delay, you should observe that the database is relocated on node 1. Conclusion Once the software installed and the standalone database created (which is a rather common and usual task), the steps to reach the objective are quite easy : Create an executable action script on every node of the cluster. Create a resource file. Create/Register the resource with OCR using the resource file. Start the resource. This solution is a very interesting alternative to licensable third party solutions.   References Clusterware 11gR2 documentation Oracle Clusterware Resource Reference   Gilles Haro Technical Expert - Core Technology, Oracle Consulting   

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• E-Business Suite - Cloning Basics & AMP Cloning - EMEA/APAC

  - by Annemarie Provisero

  ADVISOR WEBCAST: E-Business Suite - Cloning Basics & AMP Cloning - EMEA/APAC PRODUCT FAMILY: EBS – ATG - Utilities July 19, 2011 at 10:00 am CET, 01:30 pm India, 05:00 pm Japan, 06:00 pm Australia This 1.5-hour session is recommended for technical and functional Users who are interested to get an generic overview about the Cloning functionality available in the E-Business Suite Release. We are going to talk about the generic Cloning options and will then go into depth about the cloning scenario when using AMP (Applications Management Pack) within the Enterprise Manager. TOPICS WILL INCLUDE: Cloning Overview Rapidclone steps in Details Rapidclone limitations EM Grid Setup with AMP for Cloning Advantages of Cloning with AMP Cloning Procedures available with AMP Monitoring Clone Operation Few things to remember before Cloning A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services. Click here to register for this session ------------------------------------------------------------------------------------------------------------- The above webcast is a service of the E-Business Suite Communities in My Oracle Support. For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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