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  • Imagemagick PDF to JPG conversion failing

    - by Scott
    I'm trying to convert the first page of a PDF to a JPG. I'm pretty sure I got this to work with certain PDFs, but is it really possible that certain PDFs are made incorrectly and cannot be converted? I tried running this first: $ convert 10-03-26.pdf[1] test.jpg And I got the follow: Error: /syntaxerror in readxref Operand stack: Execution stack: %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1 3 %oparray_pop 1 3 %oparray_pop --nostringval-- --nostringval-- --nostringval-- --nostringval-- --nostringval-- --nostringval-- Dictionary stack: --dict:1062/1417(ro)(G)-- --dict:0/20(G)-- --dict:73/200(L)-- --dict:73/200(L)-- --dict:97/127(ro)(G)-- --dict:229/230(ro)(G)-- --dict:14/15(L)-- Current allocation mode is local ESP Ghostscript 7.07.1: Unrecoverable error, exit code 1 convert: Postscript delegate failed `10-03-26.pdf'. Running this instead: $ convert -verbose -colorspace rgb '10-03-26.pdf[1]' test.jpg I get the following: Error: /syntaxerror in readxref Operand stack: Execution stack: %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1 3 %oparray_pop 1 3 %oparray_pop --nostringval-- --nostringval-- --nostringval-- --nostringval-- --nostringval-- --nostringval-- Dictionary stack: --dict:1062/1417(ro)(G)-- --dict:0/20(G)-- --dict:73/200(L)-- --dict:73/200(L)-- --dict:97/127(ro)(G)-- --dict:229/230(ro)(G)-- --dict:14/15(L)-- Current allocation mode is local ESP Ghostscript 7.07.1: Unrecoverable error, exit code 1 "gs" -q -dBATCH -dSAFER -dMaxBitmap=500000000 -dNOPAUSE -dAlignToPixels=0 "-sDEVICE=pnmraw" -dTextAlphaBits=4 -dGraphicsAlphaBits=4 "-g792x1611" "-r72x72" -dFirstPage=2 -dLastPage=2 "-sOutputFile=/tmp/magick-XXU3T44P" "-f/tmp/magick-XXoMKL8Z" "-f/tmp/magic2eec1F"Start of Image Define Huffman Table 0x00 0 1 5 1 1 1 1 1 1 0 0 0 0 0 0 0 Define Huffman Table 0x01 0 3 1 1 1 1 1 1 1 1 1 0 0 0 0 0 Define Huffman Table 0x10 0 2 1 3 3 2 4 3 5 5 4 4 0 0 1 125 Define Huffman Table 0x11 0 2 1 2 4 4 3 4 7 5 4 4 0 1 2 119 End Of Image convert: Postscript delegate failed `10-03-26.pdf'. Why would the conversion fail? Just as an aside, this is happening on a (gs) Grid-Service on (mt) Media Temple hosting. I cannot install programs on the server, but both Imagemagick and Ghostscript are installed Thanks!

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  • Crash dump analysis

    - by Ryan Ries
    I hope this isn't a stupid question, and if it is, then I want to at least get it over with so I don't feel so dumb in the future. Here we are, loading up a Windows crash dump with Windbg. Here are the first few lines of the debugger output: 0: kd> .dumpdebug ----- 64 bit Kernel Summary Dump Analysis DUMP_HEADER64: MajorVersion 0000000f MinorVersion 00001db1 ... The MinorVersion I mostly understand. It's hexadecimal and it translates to 7601 in decimal. Windows admins would already be able to tell from that that this must be either a Win7 x64 machine or a 2k8 R2 machine with SP1. But isn't 7601 the build number? It's supposed to be Major.Minor.Build/Revision... right? Also I don't understand the MajorVersion. It should be 6. This version of Windows is 6. But isn't 0000000f in hexadecimal 15 in decimal? The full version string of this version of Windows, when you launch the Command Prompt for instance, is 6.1.7601. If 7601 is the MinorVersion, then what is 1 and what is 6? And why does the crash dump say 0F?

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  • Windows Explorer is blank

    - by Scott Mitchell
    I am using Windows 7 Utlimate x64. Once a week, or so, when I boot up n the morning and launch Windows Explorer it shows up blank, as the following screen shot show. Clicking on my Computer doesn't load anything. Interestingly, I can go the the Address bar at the top and type in a folder name. This brings up that folder's files and subfolders, but as I drill around the tree of folders on the left only shows the immediate folder and not its siblings. There's no plus icon to expand the folder, etc. My usual "solution" is to reboot, which typically brings everything back to normal, but this is a frustrating remedy. Any idea what's going on and how to fix it? Some Googling turned up this discussion, but the remedy was to uninstall a particular piece of software that I don't have installed (Virtual Clone Drive). Thanks

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  • Enable RemoteApp Full Desktop programmatically

    - by Scott Chamberlain
    I am writing a powershell script to set up some HyperV VM's however there is one step I am having trouble automating. How do I check the box to allow Remote desktop access from the RemoteApp settings programmatically? I can set up all of my customizations I need by doing #build the secrity descriptor so the desktop only shows up for people who should be allowed to see it $remoteDesktopUsersSid = New-Object System.Security.Principal.SecurityIdentifier($remoteDesktopUsersGroup.objectSid[0],0) $aceTemplet = 'O:WDG:WDD:ARP(A;CIOI;CCLCSWLORCGR;;;{0})' $securityDescriptor = $aceTemplet -f $remoteDesktopUsersSid #get a copy of the WMI instance $tsRemoteDesktop = Get-WmiObject -Namespace root\CIMV2\TerminalServices -Class Win32_TSRemoteDesktop #set settings $tsRemoteDesktop.Name = $ServerDisplayName $tsRemoteDesktop.SecurityDescriptor = $securityDescriptor $tsRemoteDesktop.IconPath = $IconPath $tsRemoteDesktop.IconIndex = $IconIndex #push settings back to server Set-WmiInstance -InputObject $tsRemoteDesktop -PutType UpdateOnly however the instance of that WMI object does not exist until after you have the above box checked. I attempted to use Set-WmiInstance to instantiate and set the settings at the same time but I keep getting errors like: Set-WmiInstance : At line:53 char:16 + Set-WmiInstance <<<< -Namespace root\CIMV2\TerminalServices -Class Win32_TSRemoteDesktop -Arguments @{Alias='TSRemoteDesktop';Name=$ServerDisplayName;ShowInPortal=$true;SecurityDescriptor=$securityDescriptor} + CategoryInfo : NotSpecified: (:) [Set-WmiInstance], ArgumentException + FullyQualifiedErrorId : System.ArgumentException,Microsoft.PowerShell.Commands.SetWmiInstance (also after running the command and getting the error it will delete the instance of Win32_TSRemoteDesktop if it already exited and un-check the box in the properties setting) Is there any way to programmatically check that box or can anyone help with why Set-WmiInstance throws that error?

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  • SCVMM 2008 R2 problems migrating VM from VS2005 to Hyper-V host

    - by Scott Ivey
    I have System Center Virtual Machine Manager 2008 R2 installed, and have a Hyper-V R2 host and a Virtual Server 2005 host. I'm trying to migrate my machines from the VS2005 host to the Hyper-V host, and keep getting the following error... VMM is unable to complete the requested file transfer. The connection to the HTTP server myserver.mydomain.local could not be established. (Unknown error (0x80072efd)) Recommended Action Ensure that the HTTP service and/or the agent on the machine myserver.mydomain.local are installed and running and that a firewall is not blocking HTTPS traffic. (Note - migrations between Hyper-V hosts managed by the VMM server work fine - my problem is just going from VS2005-Hyper-V hosts) I have no firewalls turned on on either of the servers, and no firewalls in the middle. I've looked all over for answers to this problem, and am getting nowhere. All the articles I find when searching are talking about either V2V or P2V - and i'm just trying to do a straight migrate VM. I've tried rebooting the boxes, changing the BITS SSL port number, restarting services, triple-checking firewalls, etc. Does anyone have any good suggestions as to how I can resolve this problem?

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  • Is there a Unix/Linux platform equivalent to Telligent Community?

    - by Scott A. Lawrence
    Telligent Community combines blogs, wikis, forums, and file-sharing capabilities into a single product with single sign-on, using all Microsoft technologies. Is there an equivalent offering that runs on Unix/Linux? Or would I have to pick and choose individual product offerings and figure out another option for single sign-on across them? Are there plug-ins for something like WordPress or MovableType that might add the necessary functionality? A friend of mine is looking to add a "members-only" area to her company's website, and since they're hosted on Dreamhost (and can't afford StackExchange pricing yet), I'm trying to find other options for them.

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  • Making Google Talk messages appear on all logged in clients

    - by Ryan Hayes
    We're using Google Talk as our unofficial-official chat client around the office at work. One thing that poses a big problem almost every day is the fact that Google Talk only sends a message to the clients that you last used. Even though you may be logged into GTalk on 3 different machines, if you start talking on one machine, that becomes your "active" machine, and if you go to another machine, you will still only get messages on the last active machine. Is there a way that you can force Google Talk to send messages to ALL logged in clients, regardless of which client you are actively using? That way, you don't miss any messages during the time between when you get up from the active machine and then make the new client "active".

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  • PBS batch jobs - the qalter command

    - by Ryan Budney
    I've got a giant computation running on a Scientific Linux cluster. At present I have over 600 jobs parked in the queue, waiting for processor time, while a few are running. I'm trying to use the qalter command on some of the idle but scheduled jobs. I'd like to schedule them for a later time, so that other users can jump part of the queue, sort of as an act of politeness. Is this doable? For example, JOBNAME 292399 is currently idle, scheduled to be run whenever a spot in the queue opens up. But if I run qalter -a 10051000 292398 followed by qrerun 292398 I get qrerun: Request invalid for state of job 292398.euler. From the qalter documentation, I thought 10051000 refers to tomorrow (oct 5th, 10am) but perhaps I'm misunderstanding something? If I'm going about this the wrong way, please let me know. The main thing I'm looking for is a command that's easily scriptable, so that I can modify when my queued tasks get run. qalter seems good for those purposes if I can get it working. I'd rather avoid running qdel and re qsubbing the computations, as there's a bookkeeping issue on which tasks to restart (vs which ones not to). I want to avoid that kind of bookkeeping. From googling around I notice some qalter commands have rather different date formats, but the above appears to be correct, as far as I can tell from the man docs. Any help would be appreciated.

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  • How can I route all network traffic through Sonicwall Netextender VPN Client with Ethernet internet sharing enabled on a mac?

    - by Ryan Smith
    I basically have a sonic wall firewall protecting a server which I want to SSL VPN log into with multiple computers. However, I would like to do this by having those computers (or router with computer) connected to a Mac's ethernet port (the vpn would be over wireless) through the internet sharing feature on the iMac. We use the provided Sonicwall Netextender VPN Client to connect to the firewall / server and would like to only have to use one SSL ID to cover all the computers by only having the central Mac sign in. Can anyone out there help me achieve this or tell me it isn't possible? Thank a lot.

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  • How to find and diagnose poorly-performing Firefox addins?

    - by Scott Bilas
    I use a lot of addins in my Firefox. One of them is causing periodic freezes when watching video. Super annoying. Aside from doing a binary search of disabling addins to narrow down the problem (which would take a very long time due to frequency of the freezes), are there any other options? If the problem came from the native app, then I'd just load up a profiler and see where the time is going. But it's all in Javascript. Are there any tools that exist to help figure this out? Maybe some instrumentation I can throw on a few key source files in a local build to help diagnose the problem?

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  • How do I change OSX package install directory?

    - by Scott
    It drives me nuts that every time I download a binary to run on OSX that it wants to install in system directories. ~/Applications is a perfectly fine place to install and doesn't require blindly authenticating somebody else's binary. Is there a way to change the install directory for packages? On a few I've been able to open the package and edit the plist to install it elsewhere, but that doesn't work universally. I install from source when I can, but it isn't always an option. Is there a good way to force the installer to use ~/Applications?

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  • How do I effectively use WinSCP on my GoDaddy Dedicated Hosting

    - by Scott
    After being told that Virtual Private Servers would not fit the scope of my project, I have timidly entered the world of dedicated hosting. Unfortunately, this is forcing me how to learn the basics of being a Linux server admin. GoDaddy has a master account for the server. When you use SSH, they want you to use "su" to switch to the root user. Thus far, I have been able to do everything I have needed to thus far via the command line as this root user. However, now I need to upload files to my server. I'm used to using WinSCP to upload files. I can use my general server account to view the files but when I try to drag or create files its says that I cannot because I do not have permission to do so. I have researched the WinSCP documentation and it seems that this "su" function is beyond the scope of the program. How am I to grant myself access to upload these files using SSH? Should I create a user with the proper permissions? I'm happy to do this but thus far I have not been able to make sense of what I have found online. I'm going to try and move forward but any help and/or insight is appreciated.

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  • Internal SFTP Settings

    - by matt ryan
    Goal: to limit user access to home directory and symlinked directories in home. I tried the following configuration in sshd_config # Subsystem sftp /usr/lib/openssh/sftp-server Subsystem sftp internal-sftp Match user matt ChrootDirectory %h X11Forwarding no AllowTcpForwarding no ForceCommand internal-sftp and then restarted sshd. User can't login using the correct password. Connection refused authentication failed.

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  • MacBook Pro Boot Camp SPDIF passthrough?

    - by Ryan Zink
    I'm using Windows 7 through Boot Camp on a unibody Macbook Pro and am having problems using the SPDIF output. I get the expected Dolby Digital or DTS in some movies, but in other movies and in games (Source engine, StarCraft 2) where the output is enabled to 5.1, the output invariably shows up as Dolby Pro Logic, which means (I think) that passthrough is not enabled. The boot camp drivers for the sound card don't have any sort of control panel, and the Windows settings for enabling DTS and Dolby seem to work when I test those outputs in the sound settings. Is there some other setting or utility I can use to enable SPDIF passthrough for all programs?

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  • Executing Oracle SQLPlus in a Powershell Invoke-Command statement against a remote machine

    - by Scott Muc
    We have a basic powershell script that attempts to execute SQLPlus.exe on a remote machine. The remote does not have Oracle Instant client installed, but we have bundled all the necesary dlls in a remote folder. For example we have sqlplus.exe and dependencies in the directory C:\temp\oracle. If I navigate to that path on the remote server and execute sqlplus.exe it runs just fine. I get the prompt for username. If I go: Invoke-Command -comp remote.machine.host -ScriptBlock { C:\temp\oracle\sqplus.exe } I get the following: Error 57 initializing SQL*Plus + CategoryInfo : NotSpecified: (Error 57 initializing SQL*Plus:String) [], RemoteException + FullyQualifiedErrorId : NativeCommandError Error loading message shared library Thinking that it's potentially a PATH issue I tried the following: Invoke-Command -comp remote.machine.host -ScriptBlock { $env:ORACLE_HOME= "C:\temp\oracle"; $env:PATH = "$env:ORACLE_HOME; C:\temp\oracle\sqlplus.exe } This had the same result. The error code is not very helpful and is extremely frustrating since it does work when I log on to the machine. What is powershell remoting doing that's making this not work?

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  • Limiting bandwidth on internal interface on Linux gateway

    - by Jack Scott
    I am responsible for a Linux-based (it runs Debian) branch office router that takes a single high-speed Internet connection (eth2) and turns it into about 20 internal networks, each with a seperate subnet (192.168.1.0/24 to 192.168.20.0/24) and a seperate VLAN (eth0.101 to eth0.120). I am trying to restrict bandwidth on one of the internal subnets that is consistently chewing up more bandwidth than it should. What is the best way to do this? My first try at this was with wondershaper, which I heard about on SuperUser here. Unfortunately, this is useful for exactly the opposite situation that I have... it's useful on the client side, not on the Internet side. My second attempt was using the script found at http://www.topwebhosts.org/tools/traffic-control.php, which I modified so the active part is: tc qdisc add dev eth0.113 root handle 13: htb default 100 tc class add dev eth0.113 parent 13: classid 13:1 htb rate 3mbps tc class add dev eth0.113 parent 13: classid 13:2 htb rate 3mbps tc filter add dev eth0.113 protocol ip parent 13:0 prio 1 u32 match ip dst 192.168.13.0/24 flowid 13:1 tc filter add dev eth0.113 protocol ip parent 13:0 prio 1 u32 match ip src 192.168.13.0/24 flowid 13:2 What I want this to do is restrict the bandwidth on VLAN 113 (subnet 192.168.13.0/24) to 3mbit up and 3mbit down. Unfortunately, it seems to have no effect at all! I'm very inexperienced with the tc command, so any help getting this working would be appreciated.

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  • Patch Management and System Inventory on a Windows network?

    - by Scott
    What are some good ways to have patch management and systems/hardware inventory for a Windows (Server 2003 or 2008) network? For example, at a minimum knowing the basics for all the machines out on the network such as OS version, patch level, what hotfixes they have, processor, ram, etc. Even better would be knowing more details such as peripherals. Ideally if there were a way to push service packs, and hotfixes (and other software?) to the machines, that would be great. What are some options for this?

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  • MX Record Propagation

    - by Ryan
    How long does it take a change in MX records to propagate? Is the MX record TTL the max time it will take or do we also need to wait for all DNS records to propagate? We are changing our mail server from Exchange 2003 to Exchange Online. Our current MX records (at Network Solutions) have a 1 & 2 hour TTL (primary and backup MX respectively). When we change the MX records to point to Exchange Online should all MX records worldwide be updated within 2-4 hours or should we assume the traditional 48 hours for DNS to propagate? I assume that once all MX records propagate that all new incoming email will be directed to the new server.

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  • Is there a Unix/Linux platform equivalent of Telligent Community (formerly Community Server)?

    - by Scott A. Lawrence
    Telligent Community combines blogs, wikis, forums, and file-sharing capabilities into a single product with single sign-on, using all Microsoft technologies. Is there an equivalent offering that runs on Unix/Linux? Or would I have to pick and choose individual product offerings and figure out another option for single sign-on across them? Are there plug-ins for something like WordPress or MovableType that might add the necessary functionality? A friend of mine is looking to add a "members-only" area to her company's website, and since they're hosted on Dreamhost (and can't afford StackExchange pricing yet), I'm trying to find other options for them.

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  • ClearOS - how to avoid getting stuck at a fsck message at boot?

    - by Scott Szretter
    I have had this happen a couple times - I have a ClearOS Enterprise 5.2 box, and due to a power outage or similar, it ends up showing an error at boot and saying that fsck needs to be run (I think it said with (or without?) the -a parameter). The problem is, I need this box to be headless, at a remote location (miles away)! SO, I need to come up with a solution on how to either have it automatically repair itself, without someone to be present with a monitor and keyboard. Another possibility is to simply avoid the issue all together - maybe there is something that can be changed so it's very unlikely to happen (I am unable to avoid the power outage of course - at least not practically). Finally, maybe it can be boot off a read only media (cd) or file system or similar? At least the base OS, so that it would always at least boot with enough configuration that might allow remote access, or basic connectivity?

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  • How to add new partition to RAID-1 array on Redhat FC10?

    - by Peter Scott
    I have a RH FC10 system with RAID 1 partitions, here is mdadm.conf: # mdadm.conf written out by anaconda DEVICE partitions MAILADDR root ARRAY /dev/md1 level=raid1 num-devices=2 metadata=0.90 UUID=9588bfe1:ddfd5858:1067c814:ac499922 ARRAY /dev/md3 level=raid1 num-devices=2 metadata=0.90 UUID=3895ca46:c1526588:d48acd7e:c153aa83 ARRAY /dev/md4 level=raid1 num-devices=2 metadata=0.90 UUID=ebd4920f:b46c1f18:2eced24a:a21ca861 ARRAY /dev/md2 level=raid1 num-devices=2 metadata=0.90 UUID=048e8198:5d6d9682:d3a1e5c3:d475ad80 ARRAY /dev/md0 level=raid1 num-devices=2 metadata=0.90 UUID=d89ec2de:079d4be5:e00ee8f5:fcb19188 I want to carve off 500MB from md4 to make a new partition (for an AFS cache). I haven't touched mdadm or any other disk partitioning tools in years. md4 is 50GB and less than 10% used. What's the easiest way of doing this?

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  • Windows 7 64bit keyboard issues

    - by Scott
    I have a Pavilion dv4 notebook running Windows 7 64bit Enterprise edition. This morning I started to notice some really strange behavior in how it handled its built-in keyboard. At random intervals there will be a long delay in key presses, to which some keys will never show and other keys will continue to repeat until you hit the backspace. Other keys get mapped incorrectly to other keys. If I hook up an external keyboard the problem does not appear. Before I reformat the machine and do a fresh install, I thought I would check here to see if anyone has experienced this same issue and if so, how did you fix it?

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  • Running the LibreOffice MSI installer in English

    - by Scott Severance
    I'm trying to install LibreOffice on a machine running a Korean version of Windows XP. I don't know Korean. I haven't used Windows with any frequency in many years, so I'm pretty lost. When I run the installer, it shows up in Korean. But, I want to customize the installation, so I need the installer to be in English. Googling took me to this page, where I found an example command to run the installer in Gaelic, which I modified for my system as follows: msiexec /i LibO_3.6.1_Win_x86_install_multi.msi TRANSFORMS=:1084 This works, except that I know less about Gaelic than I do about Korean. The help page provided a link to a page where I could look up the ID codes. From that page, I determined that the correct code was 1033 for US English and 2057 for UK English. When I substituted the code, I got an error message. Here's the messages as translated by Google, followed by the original: Transform can not be applied.Verify that the specified transform paths are valid. ?? ??? ??? ? ????. ??? ?? ??? ???? ?????. I can't very well search on a machine translation, so I don't know where to go from here.What is the problem? How can I make the installer operate in English? Alternatively, how can I change XP to display its interface in English, while keeping full functionality for typing in Korean?

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  • Windows Server 2003 seems to pick the 'outgoing' IP address at random from all the ones configured in IIS, how can I make it just use one?

    - by Ryan
    We have multiple sites in IIS with different IP addresses. This is cool, want different IPs to all go to this server and use the proper site. However I discovered an issue that when the server makes an outgoing connection, I cannot predict which IP it will use. I had to have one client add ALL the IPs to their firewall so that a certain service could communicate with their server. Well now the time has come to add another IP/site to IIS but I had told them they would not need to add any more IPs. So the question is, how can I make Windows Server 2003 use only ONE specific IP for outgoing calls instead of it being unpredictable? If this is not a good enough description, when I was RDPed into the server and I opened IE and went to 'what is my IP' it was sometimes different which is how I discovered why the one client's firewall was suddenly refusing the connections. How can I just make outgoing calls originate from a static IP yet still allow multiple IPs pointing to different sites in IIS?

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  • Any way to view dynamic java content ex-post? Browser session still open

    - by Ryan
    I feel like a grandpa from 1996 asking this, but is it at all possible to view a representation of a particular screen that was rendered as part of a java-based online checkout process I executed a couple days ago? I haven't cleared my browser cache or temp files or anything, and I don't think I've restarted the comp or even the browser since. I'm using mac OS X 10.6.8, and the page(s) were viewed with Chrome version 21.0.1180.89 in standard mode (not incognito). Specifically the page in question was part of Verizon Wireless's 'iconic' contract/checkout process, which leads the user through several pages to make selections on various criteria and seems to be based on java. (Obviously I'm a dummy regarding web stuff so the question is probably not very well defined, I'm happy to elaborate). ^This is the tl;dr question. If it belongs on another site please just let me know. This is what I've been able to figure out on my own, for the bored / ultra-helpful / those who could use a laugh at a noob fumbling his way around cache files with no idea what he's doing: The progress through the selection pages is very clear in Chrome's browser history, the sequential pages are: https://www.verizonwireless.com/b2c/accountholder/estore/phoneupgrade?execution=e3s2 https://www.verizonwireless.com/b2c/accountholder/estore/phoneupgrade?execution=e3s3 https://www.verizonwireless.com/b2c/accountholder/estore/phoneupgrade?execution=e3s4 https://www.verizonwireless.com/b2c/accountholder/estore/phoneupgrade?execution=e3s5 https://preorder.verizonwireless.com/iconic/?format=JSON&value={%22action%22:%22START_ORDER%22,%22custType%22:%22EXISTING%22,%22orderType%22:%22UPGRADE%22,%22lookupMtn%22:%22*(NumberA)*%22,%22lineData%22:[{%22mtn%22:%22*(NumberA)*%22,%22upgType%22:%22ALTERNATE_UPGRADE%22,%22eligibleMtn%22:%22*(NumberB)*%22}]} https://preorder.verizonwireless.com/iconic/iconic/secured/screens/IconicOrder.do?format=JSON&value={%22action%22:%22START_ORDER%22,%22custType%22:%22EXISTING%22,%22orderType%22:%22UPGRADE%22,%22lookupMtn%22:%22*(NumberA)*%22,%22lineData%22:[{%22mtn%22:%22*(NumberA)*%22,%22upgType%22:%22ALTERNATE_UPGRADE%22,%22eligibleMtn%22:%22*(NumberB)*%22}]} https://preorder.verizonwireless.com/iconic/iconic/secured/screens/IconicEligibility.do https://preorder.verizonwireless.com/iconic/iconic/secured/screens/IconicDeviceSelection.do https://preorder.verizonwireless.com/iconic/iconic/secured/screens/PlanOptions.do https://preorder.verizonwireless.com/iconic/iconic/secured/screens/IconicFeatures.do https://preorder.verizonwireless.com/iconic/iconic/secured/screens/IconicAccessories.do https://preorder.verizonwireless.com/iconic/iconic/secured/screens/IconicShipmentBilling.do https://preorder.verizonwireless.com/iconic/iconic/secured/screens/IconicReview.do https://preorder.verizonwireless.com/iconic/iconic/secured/screens/IconicPaymentCreditInfo.do https://preorder.verizonwireless.com/iconic/iconic/secured/screens/IconicConfirmation.do The visual representation I would need could come from any of these pages, as the necessary information was shown at the top of each of them (although the two with long URLs were just like redirects or something). Of course, clicking the link to the page in History right now requires a new sign-in and just returns the user to the initial step for doing the process again; it does not pull up a representation of the page as it was seen several days ago. This I understand. Instead using Chrome's integrated cache viewer by typing about:cache in the address bar, I can search and find links that appear to be relevant, when I click on the link I just get a http header and a bunch of hexadecimal gobbledygook. I've tried to use the URL at the top of the cache and URLs in the http headers, but they take me to current versions of those pages and not the versions I saw during the checkout process. I tried this with a few of them but stopped because I noticed that it updated the date in the http header to the present moment and I don't want to take chances overwriting the cache files since I don't know what I'm doing. The links to the cache files look like this: https://login.verizonwireless.com/amserver/UI/Login?realm=vzw&goto=https%3A%2F%2Fpreorder.verizonwireless.com%3A443%2Ficonic%2Ficonic%2Fsecured%2Fscreens%2FPlanOptions.do https://preorder.verizonwireless.com/iconic/iconic/screens/customerTypeOverlay.jsp https://verizonwireless.tt.omtrdc.net/m2/verizonwireless/mbox/standard?mboxHost=login.verizonwireless.com&mboxSession=1347776884663-145230&mboxPC=1347609748832-956765.19&mboxPage=1347776884663-145230&screenHeight=1200&screenWidth=1920&browserWidth=1299&browserHeight=868&browserTimeOffset=-420&colorDepth=24&mboxCount=1&mbox=My_Verizon_Global&mboxId=0&mboxTime=1347751684666&mboxURL=https%3A%2F%2Flogin.verizonwireless.com%2Famserver%2FUI%2FLogin%3Frealm%3Dvzw%26goto%3Dhttps%253A%252F%252Fpreorder.verizonwireless.com%253A443%252Ficonic%252Ficonic%252Fsecured%252Fscreens%252FPlanOptions.do&mboxReferrer=&mboxVersion=41 and https://verizonwireless.tt.omtrdc.net/m2/verizonwireless/mbox/standard?mboxHost=login.verizonwireless.com&mboxSession=1347735676953-663794&mboxPC=1347609748832-956765.19&mboxPage=1347738347511-550383&screenHeight=1200&screenWidth=1920&browserWidth=1299&browserHeight=845&browserTimeOffset=-420&colorDepth=24&mboxCount=1&mbox=My_Verizon_Global&mboxId=0&mboxTime=1347713147517&mboxURL=https%3A%2F%2Flogin.verizonwireless.com%2Famserver%2FUI%2FLogin%3Frealm%3Dvzw%26goto%3Dhttps%253A%252F%252Fpreorder.verizonwireless.com%253A443%252Ficonic%252Ficonic%252Fsecured%252Fscreens%252FIconicOrder.do%253Fformat%253DJSON%2526value%253D%257B%252522action%252522%253A%252522START_ORDER%252522%252C%252522custType%252522%253A%252522EXISTING%252522%252C%252522orderType%252522%253A%252522UPGRADE%252522%252C%252522lookupMtn%252522%253A%252522*(NumberA)*%252522%252C%252522lineData%252522%253A%255B%257B%252522mtn%252522%253A%252522*(NumberA)*%252522%252C%252522upgType%252522%253A%252522ALTERNATE_UPGRADE%252522%252C%252522eligibleMtn%252522%253A%252522*(NumberB)*%252522%257D%255D%257D&mboxReferrer=&mboxVersion=41 and the http headers look like this: HTTP/1.1 200 OK Server: VZW Date: Sun, 16 Sep 2012 14:55:48 GMT Cache-control: private Pragma: no-cache Expires: 0 X-dsameversion: VZW Am_client_type: genericHTML Content-type: text/html;charset=ISO-8859-1 Content-Encoding: gzip Content-Length: 6220 and HTTP/1.1 200 OK Cache-Control: no-cache Date: Sun, 16 Sep 2012 16:16:30 GMT Content-Type: text/html Expires: Thu, 01 Jan 1970 00:00:00 GMT Content-Encoding: gzip X-Powered-By: Servlet/2.5 JSP/2.1 and HTTP/1.1 302 Moved Temporarily Server: VZW Date: Sun, 16 Sep 2012 16:29:32 GMT Cache-control: private Pragma: no-cache X-dsameversion: VZW Am_client_type: genericHTML Location: https://preorder.verizonwireless.com:443/iconic/iconic/secured/screens/IconicOrder.do?format=JSON&value={%22action%22:%22START_ORDER%22,%22custType%22:%22EXISTING%22,%22orderType%22:%22UPGRADE%22,%22lookupMtn%22:%22*(*(NumberA)*%22,%22lineData%22:[{%22mtn%22:%22*(NumberA)*%22,%22upgType%22:%22ALTERNATE_UPGRADE%22,%22eligibleMtn%22:%22*(NumberB)*%22}]} Content-length: 0 ^^this last one actually returned me to a page in the middle of the process when I used the "Location:" given in this http header rather than the URL at the top of the cache page (and was signed in to Verizon's website through a separate tab), but the page it took me to had already been updated to reflect new information, it wasn't presented as of the time the actions were taken several days ago when the page was originally viewed. (It's clear I can't achieve what I'm looking for by visiting current versions of these pages on the web…I should actually probably disable my network adapter while testing this out). The cache folder seems promising, but I don't know what to make of all that hexadecimal mess - if it contains what I'm looking for and if so, how to view it. Finally, the third thing I've come across is the Google Chrome cache folder on my local machine, at ~/Library/Caches/Google/Chrome/ then there are 'Default' and 'Media Cache' folders within. There are ~4,000 files in the former averaging ~100kb each, and 100 files in the latter averaging ~900kb each. The filenames all start "f_00xxxx" except for files titled data_0 through data_4 in each folder. I'm not sure how to observe the contents of these files and don't really want to start opening them up and potentially overwriting existing cached pages, as I notice there are already some holes in the arrangement of the files which I have never deleted manually. Hopefully this is an easy question to answer for someone who knows this stuff, admittedly web stuff is my weak point. As such, I've spent the past five hours searching around and trying to provide all the information I can. I'm probably asking for a miracle - like can those cached pages full of hexadecimal data be used to recreate the representation of the information that was on screen during the process? Or could screenshots of the previously viewed webpages be lurking in the /Caches folder? I have doubt because the content wasn't viewed at a permanent link, rather it seems like the on-screen information was served by Verizon's db, and probably securely so. I'm just not sure if Chrome saves the visual rendering of the page contents somewhere, even just temporarily. Alternatively I would be happy just to get the raw data that was on the page, even if not a visual representation…I just need to be able to demonstrate the phone line that was referenced on this page: https://preorder.verizonwireless.com/iconic/iconic/secured/screens/IconicFeatures.do . Can anyone point me in the right direction?

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