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  • Webcast: Leveraging Mobile And Social Commerce To Deliver A Complete Customer Experience

    - by Michael Hylton
      Mobile and social media are emerging as new channels for customers to interact and transact with brands. Mobile users demand experiences that are relevant and engaging and are designed with the capabilities and constraints of devices in mind. Just having a mobile app or mobile-specific website is not a long-term strategy. Brands must invest in an optimized experience, especially as mobile becomes critical to an overall digital commerce strategy.Debating the merits of using Facebook or not is missing the point when it comes to social media. True innovators are thinking beyond the social channel and are building programs that leverage Facebook data to drive conversions and engagement both on and off Facebook.  Learn how to be more strategic about mobile and social commerce in this informative editorial webcast.Attend this webcast and you will learn: How to leverage mobile and social touchpoints in digital commerce Why having a Facebook page or a mobile app is not enough The benefits of a consistent, personalized and relevant customer experience Strategies for integrating mobile and social into an overall digital commerce strategy Featured Speakers: Peter Sheldon, Senior Analyst, eBusiness & Channel Strategy Professionals, Forrester Research Brenna Johnson, Product Manager, Oracle Commerce Click here to register.

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  • What permission(s) does an application pool identity required to manage other application pools?

    - by Mr Shoubs
    I have a web site (used to manage various parts of our software) that needs the permissions required to start/stop other application pools. I've created a user and set the app pool identity to custom, however the web app still can't start/stop the app pools. I get the following Error: System.UnauthorizedAccessException: Filename: redirection.config Error: Cannot read configuration file due to insufficient permissions at Microsoft.Web.Administration.Interop.AppHostWritableAdminManager.GetAdminSection(String bstrSectionName, String bstrSectionPath) at Microsoft.Web.Administration.Configuration.GetSectionInternal(ConfigurationSection section, String sectionPath, String locationPath) at Microsoft.Web.Administration.ServerManager.get_ApplicationPoolsSection() at Microsoft.Web.Administration.ServerManager.get_ApplicationPools() Discussion here suggests setting the application pool to local system or administrator, this does work, but I don't want to do this for security reasons (external support will need access this site). I did give the user higher permissions (as suggested here), starting by making it part of the local administrators group, but initially this didn't work, and giving the user read/write/mod permission on C:\Windows\System32\inetsrv\config also didn't work. I must have done something wrong as local administrator now works, however this still isn't what I want. So can anyone suggest the permissions I need to add to this user, and how can I apply them? An answer my problem (but different question) is here, but to clarify, I think I need to give an individual user "IIS Runtime Operation Permissions", does anyone know how to do this, if indeed this is the permissions I require?

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  • Timeout Considerations for Solicit Response

    - by Michael Stephenson
    Background One of the clients I work with had been experiencing some issues for a while surrounding web service timeouts.  It's been a little challenging to work through the problems due to limitations in the diagnostic information available from one of the applications, but I learned some interesting things while troubleshooting the problem which don't seem to have been discussed much in the community so I thought I'd share my findings. In the scenario we have BizTalk trying to make calls to a .net web service which was exposed as a WSE 2 endpoint.  In the process BizTalk will try to make a large number of concurrent web service calls to the application, and the backend application has more than enough infrastructure and capability to handle the load. We have configured the <ConnectionManagement> section of the BizTalk configuration file to support up to 100 concurrent connections from each of our 2 BizTalk send servers to the web servers of the application. The problem we were facing was that the BizTalk side was reporting a significant number of timeouts when calling the web service.   One of the biggest issues was the challenge of being able to correlate a message from BizTalk to the IIS log in the .net application and the custom logs in the application especially when there was a fairly large number of servers hosting the web services.  However the key moment came when we were able to identify a specific call which had taken 40 seconds to execute on the server (yes a long time I know but that's a different story!).  Anyway we were able to identify that this had timed out on the BizTalk side.  Based on the normal 2 minute timeout we knew something unexpected was going on. From here I decided to do some experimentation and I wanted to start outside of BizTalk because my hunch was this was not a BizTalk behaviour but something which was being highlighted by BizTalk because of our large load.     Server-side - Sample Web Service To begin with I created a sample web service.  Nothing special just a vanilla asmx web service hosted in IIS6 on Windows 2003 Standard Edition.  The web service is just a hello world style web service as shown in the below picture.  The only key feature is that the server side web method has a 30 second sleep in it and will trace out some information before and after the thread is set to sleep.      In the configuration for this web service there again is nothing special it's pretty much the most plain simple web service you could build. Client-Side To begin looking at what was happening with our example I created a number of different ways to consume the web service. SoapHttpClientProtocol Example I created a small application which would use a normal proxy generated to call the web service.  It would iterate around a loop and make calls using the begin/end methods so I can do this asynchronously.  I would do a loop of 20 calls with the ConnectionManager configuration section supporting only 5 concurrent connections to the server.     <connectionManagement> <remove address="*"/> <add address = "*" maxconnection = "12" /> <add address = "http://<ServerName>" maxconnection = "5" />                         </connectionManagement> </system.net>     The below picture shows an example of the service calling code, key points are: I have configured the timeout of 40 seconds for the proxy I am using the asynchronous methods on the proxy to call the web service         The Test I would run the client and execute 21 calls to the web service.   The Results  Below is the client side trace showing what's happening on the client. In the below diagram is the web service side trace showing what's happening on the server Some observations on the results are: All of the calls were successful from the clients perspective You could see the next call starting on the server as soon as the previous one had completed Calls took significantly longer than 40 seconds from the start of our call to the return. In fact call 20 took 2 minutes and 30 seconds from the perspective of my code to execute even though I had set the timeout to 40 seconds     WSE 2 Sample In the second example I used the exact same code to call the web service again with a single exception that I modified the web service proxy to derive from WebServiceClient protocol which is part of WSE 2 (using SP3).  The below picture shows the basic code and the key points are: I have configured the timeout of 40 seconds for the proxy I am using the asynchronous methods on the proxy to call the web service        The Test This test would execute 21 calls from the client to the web service.   The Results  The below trace is from the client side: The below trace is from the server side:   Some observations on the trace results for this scenario are: With call 4 if you look at the server side trace it did not start executing on the server for a number of seconds after the other 4 initial calls which were accepted by the server. I re-ran the test and this happened a couple of times and not on most others so at this point I'm just putting this down to something unexpected happening on the development machine and we will leave this observation out of scope of this article. You can see that the client side trace statement executed almost immediately in all cases All calls after the initial few calls would timeout On the client side the calls that did timeout; timed out in a longer duration than the 40 seconds we set as the timeout You can see that as calls were completing on the server the next calls were starting to come through The calls that timed out on the client did actually connect to the server and their server side execution completed successfully     Elaboration on the findings Based on the above observations I have drawn the below sequence diagram to illustrate conceptually what is happening.  Everything except the final web service object is on the client side of the call. In the diagram below I've put two notes on the Web Service Proxy to show the two different places where the different base classes seem to start their timeout counters. From the earlier samples we can work out that the timeout counter for the WSE web service proxy starts before the one for the SoapHttpClientProtocol proxy and the WSE one includes the time to get a connection from the pool; whereas the Soap proxy timeout just covers the method execution. One interesting observation is if we rerun the above sample and increase the number of calls from 21 to 100,000 then for the WSE sample we will see a similar pattern where everything after the first few calls will timeout on the client as soon as it makes a connection to the server whereas the soap proxy will happily plug away and process all of the calls without a single timeout. I have actually set the sample running overnight and this did happen. At this point you are probably thinking the same thoughts I was at the time about the differences in behaviour and which is right and why are they different? I'm not sure there is a definitive answer to this in the documentation, or at least not that I could find! I think you just have to consider that they are different and they could have different effects depending on your messaging solution. In lots of situations this is just not an issue as your concurrent requests doesn't get to the situation where you end up throttling the web service calls on the client side, however this is definitely more common with an integration broker such as BizTalk where you often have high throughput requirements.  Some of the considerations you should make Based on this behaviour you should be aware of the following: In a .net application if you are making lots of concurrent web service calls from an application in an asynchronous manner your user may thing they are experiencing poor performance but you think your web service is working well. The problem could be that the client will have a default of 2 connections to remote servers so you should bear this in mind When you are developing a BizTalk solution or a .net solution with the WSE 2 stack you may experience timeouts under load and throttling the number of connections using the max connections element in the configuration file will not help you For an application using WSE2 or SoapHttpClientProtocol an expired timeout will not throw an error until after a connection to the server has been made so you should consider this in your transaction and durability patterns     Our Work Around In the short term for our specific scenario we know that we can handle this by just increasing our timeout value.  There is only a specific small window when we get lots of concurrent traffic that causes this scenario so we should be able to increase the timeout to take into consideration the additional client side wait, and on the odd occasion where we do get a timeout the BizTalk send port retry will handle this. What was causing our original problem was that for that short window we were getting a lot of retries which significantly increased the load on our send servers and highlighted the issue.  Longer Term Solution As a longer term solution this really gives us more ammunition to argue a migration to WCF. The application we are calling has some factors which limit the protocols we can use but with WCF we would have more control on the various timeout options because in WCF you can configure specific parts of the timeout. Summary I've had this blog post on my to do list for ages but hopefully it will be useful to some people to just understand this behaviour and to possibly help you with some performance issues you may have. I do not believe there is too much in the way of documentation particularly around WSE2 and ASMX in this area so again another bit of ammunition for migrating to WCF. I'll try to do a follow up post with the sample for WCF to show how this changes things.

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  • JavaScript function to Redirects parent of IFrame to specified URL

    - by Michael Freidgeim
    /// <summary>    /// Redirects parent of IFrame to specified URL    /// If current page doesn't have parent, redirect itself    /// </summary>    /// <param name="page"></param>    /// <param name="url"></param>    public static void NavigateParentToUrl(Page page, string url)    {     String script = @" try { var sUrl='" + url + @"'; if (self.parent.frames.length != 0)     self.parent.location=sUrl; else   self.location = sUrl; } catch (Exception) {} ";     page.ClientScript.RegisterStartupScript(TypeForClientScript(), MethodBase.GetCurrentMethod().Name, script, true);    }    /// <summary>

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  • T-SQL Tuesday - IO capacity planning

    - by Michael Zilberstein
    This post is my contribution to Adam Machanic's T-SQL Tuesday #004 , hosted this time by Mike Walsh . Being applicative DBA, I usually don't take part in discussions which storage to buy or how to configure it. My interaction with IO is usually via PerfMon. When somebody calls me asking why everything is suddenly so slow on database server, "disk queue length" or "average seconds per transfer" counters provide an overwhelming answer in 60-70% of such cases. Sometimes it can be...(read more)

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  • Add panel to secondary monitor on Ubuntu 10.4

    - by Mr. Man
    I am running Ubuntu 10.4 Lucid Lynx and I was wondering if it is possible to put a panel on a secondary monitor. Here are methods I have tried which did not work: Click and drag the panel from the primary monitor to the secondary monitor Installing TwinView (couldn't find it) Thanks in advance!

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  • Neuberger Berman Defines CRM Strategy In Asset Management

    - by michael.seback
    Neuberger Berman Defines Front Office Strategy for the New Firm Neuberger Berman is a majority employee-owned independent asset management firm with a heritage dating back to 1939. It provides a range of investment options, wealth planning services, and advice to meet individual needs. It also offers a broad range of financial capabilities and specializes in developing innovative and customized investment solutions for institutions. ... "The Insight team's analysis was critical to helping us assess the strengths and weaknesses of our Siebel implementation. It helped us to come up with our strategic plan for using customer relationship management and business intelligence capabilities." - Roxana Feldmann, Senior Vice President Technology ...Read more.

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  • Do programmers at non-software companies need the same things as at software companies?

    - by Michael
    There is a lot of evidence that things like offices, multiple screens, administration rights of your own computer, and being allowed whatever software you want is great for productivity while developing. However, the studies I've seen tend toward companies that sell software. Therefore, keeping the programmers productive is paramount to the company's profitability. However, at companies that produce software simply to support their primary function, programming is merely a support role. Do the same rules apply at a company that only uses the software they produce to support their business, and a lot of a programmer's work is maintainence?

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  • Add panel to secondary monitor on Ubuntu 10.04

    - by Mr. Man
    I am running Ubuntu 10.04 Lucid Lynx and I was wondering if it is possible to put a panel on a secondary monitor. Here are methods I have tried which did not work: Click and drag the panel from the primary monitor to the secondary monitor Installing TwinView (couldn't find it) Thanks in advance!

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  • Going Direct to Consumer in Consumer Goods – Live Webcast April 12

    - by Michael Seback
    Going Direct to Consumer is top of mind with executives in the Consumer Goods (CG) industry today.   Join our live webcast on Thursday, April 12 to learn what CG companies worldwide are thinking as they deploy their direct-to-consumer strategies in an effort to better engage with today’s empowered consumer. Hear Jon Copestake, Chief Consumer Goods Analyst of the Economist Intelligence Unit and Oracle to discuss the findings and industry trends. Some key findings include: Pushing traditional media through new media channels is not enough to reach today’s more plugged in, product-savvy consumer CG companies are experimenting with new ways to establish and enhance direct, two-way relationships with their target consumers across multiple channels Survey respondents and other CG executives see their nascent e-commerce efforts as complimentary to, not competing with, existing retail channels. Register to attend on April 12, 8:00 a.m. PT / 11:00 p.m. ET  

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  • BizTalk Testing Series - The xpath Function

    - by Michael Stephenson
    Background While the xpath function in a BizTalk orchestration is a very powerful feature I have often come across the situation where someone has hard coded an xpath expression in an orchestration. If you have read some of my previous posts about testing I've tried to get across the general theme like test-driven or test-assisted development approaches where the underlying principle is that your building up your solution of small well tested units that are put together and the resulting solution is usually quite robust. You will be finding more bugs within your unit tests and fewer outside of your team. The thing I don't like about the xpath functions usual usage is when you come across an orchestration which has something like the below snippet in an expression or assign shape: string result = xpath(myMessage,"string(//Order/OrderItem/ProductName)"); My main issue with this is that the xpath statement is hard coded in the orchestration and you don't really know it works until you are running the orchestration. Some of the problems I think you end up with are: You waste time with lengthy debugging of the orchestration when your statement isn't working You might not know the function isn't working quite as expected because the testable unit around it is big You are much more open to regression issues if your schema changes     Approach to Testing The technique I usually follow is to hold the xpath statement as a constant in a helper class or to format a constant with a helper function to get the actual xpath statement. It is then used by the orchestration like follows. string result = xpath(myMessage, MyHelperClass.ProductNameXPathStatement); This means that because the xpath statement is available outside of the orchestration it now becomes testable in its own right. This means: I can test it in its own right I'm less likely to waste time tracking down problems caused by an error in the statement I can reduce the risk or regression issuess I'm now able to implement some testing around my xpath statements which usually are something like the following:    The test will use a sample xml file The sample will be validated against the schema The test will execute the xpath statement and then check the results are as expected     Walk-through BizTalk uses the XPathNavigator internally behind the xpath function to implement the queries you will usually use using the navigators select or evaluate functions. In the sample (link at bottom) I have a small solution which contains a schema from which I have generated a sample instance. I will then use this instance as the basis for my tests.     In the below diagram you can see the helper class which I've encapsulated my xpath expressions in, and some helper functions which will format the expression in the case of a repeating node which would want to inject an index into the xpath query.             I have then created a test class which has some functions to execute some queries against my sample xml file. An example of this is below.         In the test class I have a couple of helper functions which will execute the xpath expressions in a similar way to BizTalk. You could have a proper helper class to do this if you wanted.         You can see now in the BizTalk expression editor I can use these functions alongside the xpath function.         Conclusion I hope you can see with very little effort you can make your life much easier by testing xpath statements outside of an orchestration rather than using them directly hard coded into the orchestration.     This can also save you lots of pain longer term because your build should break if your schema changes unexpectedly causing these xpath tests to fail where as your tests around the orchestration will be more difficult to troubleshoot and workout the cause of the problem.     Sample Link The sample is available from the following link: http://code.msdn.microsoft.com/testbtsxpathfunction     Other Tools On the subject of using the xpath function, if you don't already use it the below tool is very useful for creating your xpath statements (thanks BizBert) http://www.bizbert.com/bizbert/2007/11/30/XPath+The+Hidden+Language+Of+BizTalk.aspx

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  • Internet connection issue

    - by Mr New
    For some reason this laptop doesn't want to stay connected to the Internet... I have to restart the DHCP client service every time to fix the connection problem. Could someone tell me whats going on because I didn't have to usually do this? And I'm not sure if these problems are connected but the sound also disconnects itself and I have to enable it back, but everything that was using audio has to be restarted in order to hear it, even the browser? There are no external speakers and I didn't install any new software. My laptop is an XPS M1530, running Windows Vista.

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  • I want to build a Virtual Machine, are there any good references?

    - by Michael Stum
    I'm looking to build a Virtual Machine as a platform independent way to run some game code (essentially scripting). The Virtual Machines that I'm aware of in games are rather old: Infocom's Z-Machine, LucasArts' SCUMM, id Software's Quake 3. As a .net Developer, I'm familiar with the CLR and looked into the CIL Instructions to get an overview of what you actually implement on a VM Level (vs. the language level). I've also dabbled a bit in 6502 Assembler during the last year. The thing is, now that I want¹ to implement one, I need to dig a bit deeper. I know that there are stack based and register based VMs, but I don't really know which one is better at what and if there are more or hybrid approaches. I need to deal with memory management, decide which low level types are part of the VM and need to understand why stuff like ldstr works the way it does. My only reference book (apart from the Z-Machine stuff) is the CLI Annotated Standard, but I wonder if there is a better, more general/fundamental lecture for VMs? Basically something like the Dragon Book, but for VMs? I'm aware of Donald Knuth's Art of Computer Programming which uses a register-based VM, but I'm not sure how applicable that series still is, especially since it's still unfinished? Clarification: The goal is to build a specialized VM. For example, Infocom's Z-Machine contains OpCodes for setting the Background Color or playing a sound. So I need to figure out how much goes into the VM as OpCodes vs. the compiler that takes a script (language TBD) and generates the bytecode from it, but for that I need to understand what I'm really doing. ¹ I know, modern technology would allow me to just interpret a high level scripting language on the fly. But where is the fun in that? :) It's also a bit hard to google because Virtual Machines is nowadays often associated with VMWare-type OS Virtualization...

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  • Apache on Mac Mavericks issue [migrated]

    - by Michael
    Trying to run Apache so that I can create a testing server on my mac.When I start apache it starts, but it doesn't run (no connection to local host. Ill upload the unix,you'll see that after starting there is no processes, and I did a check to show you what was running on my port 80... I don't entirely know that means. Michaels-MacBook-Pro-3:~ michaelramos$ sudo apachectl start Michaels-MacBook-Pro-3:~ michaelramos$ ps aux | grep httpd michaelramos 348 0.0 0.0 2442000 624 s000 S+ 8:51AM 0:00.00 grep httpd Michaels-MacBook-Pro-3:~ michaelramos$ sudo apachectl start org.apache.httpd: Already loaded Michaels-MacBook-Pro-3:~ michaelramos$ sudo lsof -i ':80' COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME ocspd 96 root 18u IPv4 0x8402f926599c58df 0t0 TCP dhcp-92-67.radford.edu:49267->108.162.232.196:http (ESTABLISHED) ocspd 96 root 20u IPv4 0x8402f926599c58df 0t0 TCP dhcp-92-67.radford.edu:49267->108.162.232.196:http (ESTABLISHED) ocspd 96 root 21u IPv4 0x8402f926599c50f7 0t0 TCP dhcp-92-67.radford.edu:49268->108.162.232.206:http (ESTABLISHED) ocspd 96 root 23u IPv4 0x8402f926599c50f7 0t0 TCP dhcp-92-67.radford.edu:49268->108.162.232.206:http (ESTABLISHED)

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  • How do I install Sublime Text 2?

    - by Michael Gruber
    I installed Sublime Text 2 on 12.04 as per this tutorial. However I don't have adequate permissions when launching the program from the Unity launcher. For example I cannot install packages, or if I add a folder to the sidebar when I close Sublime and reopen, the folder is no longer listed. If I run sudo sublime in the terminal all changes remain after closing. I've tried chown-ing the Sublime Text 2 folder in usr/lib sudo chown -R mylogin:mylogin /usr/lib/"Sublime Text 2" but this seemed to have no effect.

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  • Java Spotlight Episode 102: Freescale on Embedded Java and Java Embedded @ JavaOne

    - by Roger Brinkley
    An interview with Michael O'Donnell of Freescale on Embedded Java and Embedded Java @ JavaOne. Part of this podcast was recorded live at the JavaOne 2012 Glassfish Party at the Thirsty Bear. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News Oracle Java ME Embedded 3.2 Java Embedded Server 7.0 Events Oct 3-4, Java Embedded @ JavaONE, San Francisco Oct 15-17, JAX London Oct 30-Nov 1, Arm TechCon, Santa Clara Oct 22-23, Freescale Technology Forum - Japan, Tokyo Oct 31, JFall, Netherlands Nov 2-3, JMagreb, Morocco Nov 13-17, Devoxx, Belgium Feature InterviewFreescale is the global leader in embedded processing solutions, advancing the automotive, consumer, industrial and networking markets. From microprocessors and microcontrollers to sensors, analog ICs and connectivity – our technologies are the foundation to the innovations that make our world greener, safer, healthier and more connected. Michael O'Donnell, is the Director of Software Ecosystem Alliances. The upcoming Freescale Technology Forum - Japan in Tokyo, Japan is an excellent way for developers to learn more about Freescale and Java. What’s Cool Glassfish Party - 6th year Geek Bike Ride

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  • Humerous Word 2010 "feature"?

    - by Michael Stephenson
    Im just sitting on the train to work and had a funny experience with word 2010 that I thought id share. Im writing a document and all of a sudden like usually happens the train gets a little bit bumpy.  Word decides it doesnt like this (maybe it prefers to fly?).  Anyway to show its dissatisfaction with the journey it starts adding new rows to my table in the document all by itself. 5 pages of rows later I still cant workout how to stop itso have to kill word. Thank you autosave

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  • TightVNC (or any VNC) viewer windows scaling

    - by mr.b
    Hi, I am currently using TightVNC to connect to multiple remote hosts in LAN. I start 16 VNC viewers, set Scaling by: Auto (in connection options display), and then select all viewer windows and use Tile Horizontally, which covers my entire screen with VNC viewers. It all works sort of nice, except that desktop interaction is really slow when there are more then 4 VNC viewers. My question is, does VNC client (not just TightVNC, but any compatible client) support some kind of smart scaling option, so that client tells server something along the lines of: "Okay, I'm displaying your entire screen in a window size 300x225 px, so can you please start sending encoded images on that resolution?", at which point interactiveness of open connections dramatically increase, and when I decide to go full screen on some connection, client and server re-negotiate and server starts sending full resolution images again? Thanks!!

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  • What exactly is UV and UVW Mapping?

    - by Michael Stum
    Trying to understand some basic 3D concepts, at the moment I'm trying to figure out how textures actually work. I know that UV and UVW mapping are techniques that map 2D Textures to 3D Objects - Wikipedia told me as much. I googled for explanations but only found tutorials that assumed that I already know what it is. From my understanding, each 3D Model is made out of Points, and several points create a face? Does each point or face have a secondary coordinate that maps to a x/y position in the 2D Texture? Or how does unwrapping manipulate the model? Also, what does the W in UVW really do, what does it offer over UV? As I understand it, W maps to the Z coordinate, but in what situation would I have different textures for the same X/Y and different Z, wouldn't the Z part be invisible? Or am I completely misunderstanding this?

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  • Stuck with Documentum Still? Do MORE with Oracle WebCenter!

    - by Michael Snow
    WEBCAST TODAY!! 03/22/12 Do you need to lower costs? Raise Productivity? Foster Innovation? Improve Online Engagement? But you’re still stuck with Documentum? Step away from the ledge – there is hope – let us help you. Top 4 Content Imperatives · Lower Costs - Reduce labor, maintenance fees, storage and electrical consumption · Raise Productivity - Automation and integration, communication, findability · Foster Innovation - Enable collaboration, expertise location · Improve Online Engagement – enable user-driven, dynamic marketing initiatives With the coming technology wave we see four content imperatives. Every organization has had to reduce costs, cost cutting has become a way of life. Everyone is working three jobs as positions are eliminated. And so we have to reduce labor, reduce maintenance, and reduce money we are wasting on things like storing content that is redundant or no longer useful. We also, to fill that gap, need to raise productivity. Knowledge workers represent the fastest growing segment of the workforce, accounting for 40%-75% of the employees at organizations in sectors like financial services, life sciences, healthcare and retail.  What’s more, their wages total 18 percent of the United States GDP. And so we can’t afford information systems that don’t let our top performers be the best they can be. We look to automate the content processes, provide ways to integrate that content into our processes, provide communication to make decisions, and to make content more findable so people can make the right decision and move the process forward. And really to get ourselves out of the current financial status, we can only cut costs so far. We have to innovate out of economic tough times – to find new products and new markets. And to enable the innovation process, we have to enable collaboration and expertise location. So much of innovation is about building on innovations that have come before. To solve problems, we have to be able to find what our organization has already created. We find that problems we need to solve have already been solved if we can find the right document, the right person. So we have to provide systems that enable us to stand on the shoulders of our organization’s accomplishments. Good content drives great marketing. Online engagement is growing as an absolute necessity for modern growing marketing organizations that require the business users be enabled for dynamic marketing content creation, updates and targeted content creation and management. Unfortunately – if you are currently stuck with Documentum, you are really lacking in your Web Experience Management capabilities. Documentum previously used FatWire for web publishing. Now FatWire is part of Oracle. Oracle provides powerful web engagement capabilities: Increase sales and loyalty by optimizing online engagement Create, manage and moderate contextually relevant, targeted and interactive online experiences Optimize customer engagement across, web, mobile and social channels Manage large scale multichannel global online presence with integration to enterprise applications Enable business users to control their content and make their own updates Publish content from native files – enable navigation of project documents, procedures, policy information Enable content display and updates from existing web applications – one click to drag and drop content management functionality So you get the ability to self-publish information and make it navigable, to move the process of publishing from IT to business users, and the ability to address a whole new area of user engagement with web experience management. So… if you are still stuck with Documentum and don’t know what to do – contact us – not only will Oracle help you step away from the ledge, but also with the MoveOff Documentum program, we are offering you a way – trade-in your Documentum licenses for a 100% credit on Oracle WebCenter. How’s that for a nice bonus? It’s time to stop maintaining Documentum, and to start innovating with Oracle WebCenter. Learn More Here! To learn more about what Oracle WebCenter can offer you today – join us for a webcast – your eyes will be opened to all that’s possible. Do More with WebCenter: Extend Beyond Content Management

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  • C#: Handling Notifications: inheritance, events, or delegates?

    - by James Michael Hare
    Often times as developers we have to design a class where we get notification when certain things happen. In older object-oriented code this would often be implemented by overriding methods -- with events, delegates, and interfaces, however, we have far more elegant options. So, when should you use each of these methods and what are their strengths and weaknesses? Now, for the purposes of this article when I say notification, I'm just talking about ways for a class to let a user know that something has occurred. This can be through any programmatic means such as inheritance, events, delegates, etc. So let's build some context. I'm sitting here thinking about a provider neutral messaging layer for the place I work, and I got to the point where I needed to design the message subscriber which will receive messages from the message bus. Basically, what we want is to be able to create a message listener and have it be called whenever a new message arrives. Now, back before the flood we would have done this via inheritance and an abstract class: 1:  2: // using inheritance - omitting argument null checks and halt logic 3: public abstract class MessageListener 4: { 5: private ISubscriber _subscriber; 6: private bool _isHalted = false; 7: private Thread _messageThread; 8:  9: // assign the subscriber and start the messaging loop 10: public MessageListener(ISubscriber subscriber) 11: { 12: _subscriber = subscriber; 13: _messageThread = new Thread(MessageLoop); 14: _messageThread.Start(); 15: } 16:  17: // user will override this to process their messages 18: protected abstract void OnMessageReceived(Message msg); 19:  20: // handle the looping in the thread 21: private void MessageLoop() 22: { 23: while(!_isHalted) 24: { 25: // as long as processing, wait 1 second for message 26: Message msg = _subscriber.Receive(TimeSpan.FromSeconds(1)); 27: if(msg != null) 28: { 29: OnMessageReceived(msg); 30: } 31: } 32: } 33: ... 34: } It seems so odd to write this kind of code now. Does it feel odd to you? Maybe it's just because I've gotten so used to delegation that I really don't like the feel of this. To me it is akin to saying that if I want to drive my car I need to derive a new instance of it just to put myself in the driver's seat. And yet, unquestionably, five years ago I would have probably written the code as you see above. To me, inheritance is a flawed approach for notifications due to several reasons: Inheritance is one of the HIGHEST forms of coupling. You can't seal the listener class because it depends on sub-classing to work. Because C# does not allow multiple-inheritance, I've spent my one inheritance implementing this class. Every time you need to listen to a bus, you have to derive a class which leads to lots of trivial sub-classes. The act of consuming a message should be a separate responsibility than the act of listening for a message (SRP). Inheritance is such a strong statement (this IS-A that) that it should only be used in building type hierarchies and not for overriding use-specific behaviors and notifications. Chances are, if a class needs to be inherited to be used, it most likely is not designed as well as it could be in today's modern programming languages. So lets look at the other tools available to us for getting notified instead. Here's a few other choices to consider. Have the listener expose a MessageReceived event. Have the listener accept a new IMessageHandler interface instance. Have the listener accept an Action<Message> delegate. Really, all of these are different forms of delegation. Now, .NET events are a bit heavier than the other types of delegates in terms of run-time execution, but they are a great way to allow others using your class to subscribe to your events: 1: // using event - ommiting argument null checks and halt logic 2: public sealed class MessageListener 3: { 4: private ISubscriber _subscriber; 5: private bool _isHalted = false; 6: private Thread _messageThread; 7:  8: // assign the subscriber and start the messaging loop 9: public MessageListener(ISubscriber subscriber) 10: { 11: _subscriber = subscriber; 12: _messageThread = new Thread(MessageLoop); 13: _messageThread.Start(); 14: } 15:  16: // user will override this to process their messages 17: public event Action<Message> MessageReceived; 18:  19: // handle the looping in the thread 20: private void MessageLoop() 21: { 22: while(!_isHalted) 23: { 24: // as long as processing, wait 1 second for message 25: Message msg = _subscriber.Receive(TimeSpan.FromSeconds(1)); 26: if(msg != null && MessageReceived != null) 27: { 28: MessageReceived(msg); 29: } 30: } 31: } 32: } Note, now we can seal the class to avoid changes and the user just needs to provide a message handling method: 1: theListener.MessageReceived += CustomReceiveMethod; However, personally I don't think events hold up as well in this case because events are largely optional. To me, what is the point of a listener if you create one with no event listeners? So in my mind, use events when handling the notification is optional. So how about the delegation via interface? I personally like this method quite a bit. Basically what it does is similar to inheritance method mentioned first, but better because it makes it easy to split the part of the class that doesn't change (the base listener behavior) from the part that does change (the user-specified action after receiving a message). So assuming we had an interface like: 1: public interface IMessageHandler 2: { 3: void OnMessageReceived(Message receivedMessage); 4: } Our listener would look like this: 1: // using delegation via interface - omitting argument null checks and halt logic 2: public sealed class MessageListener 3: { 4: private ISubscriber _subscriber; 5: private IMessageHandler _handler; 6: private bool _isHalted = false; 7: private Thread _messageThread; 8:  9: // assign the subscriber and start the messaging loop 10: public MessageListener(ISubscriber subscriber, IMessageHandler handler) 11: { 12: _subscriber = subscriber; 13: _handler = handler; 14: _messageThread = new Thread(MessageLoop); 15: _messageThread.Start(); 16: } 17:  18: // handle the looping in the thread 19: private void MessageLoop() 20: { 21: while(!_isHalted) 22: { 23: // as long as processing, wait 1 second for message 24: Message msg = _subscriber.Receive(TimeSpan.FromSeconds(1)); 25: if(msg != null) 26: { 27: _handler.OnMessageReceived(msg); 28: } 29: } 30: } 31: } And they would call it by creating a class that implements IMessageHandler and pass that instance into the constructor of the listener. I like that this alleviates the issues of inheritance and essentially forces you to provide a handler (as opposed to events) on construction. Well, this is good, but personally I think we could go one step further. While I like this better than events or inheritance, it still forces you to implement a specific method name. What if that name collides? Furthermore if you have lots of these you end up either with large classes inheriting multiple interfaces to implement one method, or lots of small classes. Also, if you had one class that wanted to manage messages from two different subscribers differently, it wouldn't be able to because the interface can't be overloaded. This brings me to using delegates directly. In general, every time I think about creating an interface for something, and if that interface contains only one method, I start thinking a delegate is a better approach. Now, that said delegates don't accomplish everything an interface can. Obviously having the interface allows you to refer to the classes that implement the interface which can be very handy. In this case, though, really all you want is a method to handle the messages. So let's look at a method delegate: 1: // using delegation via delegate - omitting argument null checks and halt logic 2: public sealed class MessageListener 3: { 4: private ISubscriber _subscriber; 5: private Action<Message> _handler; 6: private bool _isHalted = false; 7: private Thread _messageThread; 8:  9: // assign the subscriber and start the messaging loop 10: public MessageListener(ISubscriber subscriber, Action<Message> handler) 11: { 12: _subscriber = subscriber; 13: _handler = handler; 14: _messageThread = new Thread(MessageLoop); 15: _messageThread.Start(); 16: } 17:  18: // handle the looping in the thread 19: private void MessageLoop() 20: { 21: while(!_isHalted) 22: { 23: // as long as processing, wait 1 second for message 24: Message msg = _subscriber.Receive(TimeSpan.FromSeconds(1)); 25: if(msg != null) 26: { 27: _handler(msg); 28: } 29: } 30: } 31: } Here the MessageListener now takes an Action<Message>.  For those of you unfamiliar with the pre-defined delegate types in .NET, that is a method with the signature: void SomeMethodName(Message). The great thing about delegates is it gives you a lot of power. You could create an anonymous delegate, a lambda, or specify any other method as long as it satisfies the Action<Message> signature. This way, you don't need to define an arbitrary helper class or name the method a specific thing. Incidentally, we could combine both the interface and delegate approach to allow maximum flexibility. Doing this, the user could either pass in a delegate, or specify a delegate interface: 1: // using delegation - give users choice of interface or delegate 2: public sealed class MessageListener 3: { 4: private ISubscriber _subscriber; 5: private Action<Message> _handler; 6: private bool _isHalted = false; 7: private Thread _messageThread; 8:  9: // assign the subscriber and start the messaging loop 10: public MessageListener(ISubscriber subscriber, Action<Message> handler) 11: { 12: _subscriber = subscriber; 13: _handler = handler; 14: _messageThread = new Thread(MessageLoop); 15: _messageThread.Start(); 16: } 17:  18: // passes the interface method as a delegate using method group 19: public MessageListener(ISubscriber subscriber, IMessageHandler handler) 20: : this(subscriber, handler.OnMessageReceived) 21: { 22: } 23:  24: // handle the looping in the thread 25: private void MessageLoop() 26: { 27: while(!_isHalted) 28: { 29: // as long as processing, wait 1 second for message 30: Message msg = _subscriber.Receive(TimeSpan.FromSeconds(1)); 31: if(msg != null) 32: { 33: _handler(msg); 34: } 35: } 36: } 37: } } This is the method I tend to prefer because it allows the user of the class to choose which method works best for them. You may be curious about the actual performance of these different methods. 1: Enter iterations: 2: 1000000 3:  4: Inheritance took 4 ms. 5: Events took 7 ms. 6: Interface delegation took 4 ms. 7: Lambda delegate took 5 ms. Before you get too caught up in the numbers, however, keep in mind that this is performance over over 1,000,000 iterations. Since they are all < 10 ms which boils down to fractions of a micro-second per iteration so really any of them are a fine choice performance wise. As such, I think the choice of what to do really boils down to what you're trying to do. Here's my guidelines: Inheritance should be used only when defining a collection of related types with implementation specific behaviors, it should not be used as a hook for users to add their own functionality. Events should be used when subscription is optional or multi-cast is desired. Interface delegation should be used when you wish to refer to implementing classes by the interface type or if the type requires several methods to be implemented. Delegate method delegation should be used when you only need to provide one method and do not need to refer to implementers by the interface name.

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  • Does every SmartCard have unique ID?

    - by mr.b
    Does anyone knows if every SmartCard has some unique identifying number that can be read by using ordinary card reader? Number format doesn't matter at all (or string format), just the fact that it exists and that it's readable is enough. I know that new smartcards can be programmed to my liking, and that I can issue unique IDs to them in the process, but I'm more interested in reading unique ID from credit cards, phone calling cards, stuff like that. I should probably mention what is intended purpose for this, before I get incinerated. I want to find easy way to uniquely identify walk-in customers, most of people have at least one smartcard in their pocket...

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