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• How to make the jump from consumer support to enterprise support?

  - by Zac Cramer

  I am currently a high level consumer break/fix technician responsible for about 300-400 repairs a month. I am good at my job, but bored, and I want to move into the enterprise side of my company, dealing with Server 2008 R2 and exchange and switches and routers that cost more than I make in a month. How do I make this transition? Whats the best thing to learn first? Is there a standard trajectory for making this leap from consumer to business? I am full time employed, so going back to school is not a great option, but I have no life, so spending my nights and weekends reading and practicing is totally within my realm. I am basically overwhelmed by the number of things to learn, and looking for any advice you may have on the best way to proceed. PS - I apologize if this is a not quite the right forum for this, I know its not a technical question exactly, but I also know the sorts of people I want to answer this question are reading this website.

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• How can I set up a rule in outlook for an alias account?

  - by lucy

  I have 4 email aliases that all deliver to the same outlook inbox. 2 of them are stop@ addresses to be included in a mailing unubscribe link. Using the simple rules in outlook doesnt work, unless we set them to move emails titled stop, but for ease of unsubscribing, we do not want responders to have to do anything other than send a blank email to the stop@ address. Our IT guy tried to sort this out, by setting up a rule that all emails sent to stop@ got into a specified folder (stop folder created within inbox), but now, all that happens is all my emails go into the wrong boxes!!! Any help would be appreciated

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• Best way to find the computer a user last logged on from?

  - by Garrett

  I am hoping that somewhere in Active Directory the "last logged on from [computer]" is written/stored, or there is a log I can parse out? The purpose of wanting to know the last PC logged on from is for offering remote support over the network - our users move around pretty infrequently, but I'd like to know that whatever I'm consulting was updating that morning (when they logged in, presumably) at minimum. I'm also considering login scripts that write the user and computer names to a known location I can reference, but some of our users don't like to logout for 15 days at a time. If there is an elegant solution that uses login scripts, definitely mention it - but if it happens to work for merely unlocking the station, that would be even better!

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• Moving FederatedEmail/SystemMailbox from One Store to Another - Exchange 2010

  - by ThaKidd

  Hello all. Just upgraded from Exchange 2003 to 2010. Somehow, I have two mailbox databases on my single Exchange 2010 server. One database contains all of the mailboxes I had moved from the 2003 exchange server; the other contains two SystemMailboxes and one FederatedEmail box. I am just starting to get a grasp on the commands used in the EMS. I was wondering if someone could point me in the right direction to move these three "system" mailboxes into my actual mailbox database so I can eliminate the second database. Just trying to sure up this one server before I role out my backup Exchange server. Thanks in advance! Your help and ideas are greatly appreciated as I try to make this setup as simple as possible.

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• why is there so much variance in prices for a 2-bay NAS?

  - by jcollum

  I'm considering buying a 2bay NAS for media storage. I'm perplexed by the variety of prices. They go from about $115 to $1200. The only thing I could see that differentiated the high end drive was encryption and a dual gigabit ethernet port. I don't understand how that can add up to $800+ dollars. Clearly I should know why there's this price variance before considering buying a 2 Bay NAS. Newegg link to 2 Bay NAS Should I move this question to serverfault?

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• Gnome Terminal intercepts ctrl-F1

  - by frank

  Gnome Terminal does not pass on to applications the keypress ctrl-F1. It's an official bug: https://bugs.launchpad.net/ubuntu/+source/gnome-terminal/+bug/932940 The bug is marked Feb. 2012 but lives on in serendipity since 2009. The bug report is not even complete since shift-ctrl-F1 is also affected. However, I noticed that those two keys are the default keys for switch-to-workspace-1 and move-to-workspace-1. So I disabled them. Zero, zippo, zilch: Gnome Terminal would still swallow the keys. Next, I assigned to those two workspace functions totally different keys. The new keybindings did work, Gnome Terminal would still swallow ctrl-F1 and shift-ctrl-F1. Where are the default workspace keybindings stored? [Not in a xml-file.]

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• How do I search my mail and Office Communicator conversations from inside Outlook?

  - by Anthony Mastrean

  I am running Office Communicator 2007 R2 and Outlook 2010 on a Microsoft Exchange Server 2010. I am storing my conversation history from Communicator in Exchange in the default folder, "Conversation History". I'm using the conversation view in Outlook. And I have a Gmail-like macro to archive my conversations to an "Archive" folder. I want to search all my mail and conversations at once. By default, Outlook is searching in the current folder only. I tried creating a rule to move the conversations to my Archive folder, but couldn't configure it correctly.

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• Making the most of dual channel DDR2: how do I arrange the sticks?

  - by andrz_001

  I've searched online, but I can't find anything definitive that will put me at ease. I turn to superuser. This is how I have the RAM sticks arranged now: To make the most of the RAM and the dual channel capability, it occurred to me that perhaps I have the sticks arranged incorrectly. Should I move the stick in the DDR2_2 slot one over--to the adjacent, red slot? I appreciate any suggestions. (BTW, can something in BIOS tell me whether I'm running at "optimal" memory speeds??) edit: I'm running Windows XP SP3, 32-bit. Thanks.

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• Word document to PDF: open hyperlinks in new window

  - by baens

  I have a Mircosoft Word document with hyperlinks in it. When I save the PDF document, those hyperlinks no longer open that link in a new window. I have tried all the settings under the "Target Frame..." option, but those don't seem to persist. Is there any settings that help with this to make all hyperlinks in the document open in a new window? I am currently using the Acrobat plugin, but could move to a different plugin if it offers this feature.

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• Enable Ctrl (or Alt) + arrow keys to mimic 'home' and 'end' functionality

  - by YuKagi

  I am a long time Mac user and I'm now using a Ubuntu machine for development, and while I'm more or less used to a lot of the keyboard shortcuts, one thing I can't get used to is using the 'Home' and 'End' keys to move around lines of text. On a Mac you use "Command + right arrow" to go to the end of a line and "Command + left arrow" to go to the beginning. Is there a way to enable this kind of functionality in Linux? I'm not sure if this would be considered remapping, keyboard shortcuts, or what...

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• how to stop a driver from running - it self protected and rootkit hidden

  - by Aristos

  I have this serous problem For the first time I can not stop a program from running. Something is on one laptop computer that is run as system legacy driver, and self protected and hidden on service as rootkit. Anything I try to remove fails. When a program or anti toolkit try to remove the hidden registry setting for make it stop I get this error : "a device attached to the system is not functioning" So any idea that can help me stop it from running, or even delete it on start up ? My one limitation is that the hard drive is on a laptop and I can not remove it and attact it to somewhere else. This program not let me, touch the registry, do not let me touch the file, do not let me touch the file, The move on boot fail to delete it, the rootrepeal fail to delete it, the rootkiet reveal from sysinternals fail to reveal it ! everything fails. Do how have any experience on this, or do you have any suggestion how to stop this driver from run ?

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• Dragging a shape in Photoshop doesn't show outline

  - by nevan

  I've created a shape in Photoshop with the Rounded Rectangle tool. Now I want to reposition it. When I use the Path Selection tool to move it, Photoshop doesn't seem to pick up the shape. When I let go of the mouse button, the shape moves to wherever I've moved the mouse. I'm used to there being an outline as I drag, so I can position the shape in its final place but this outline isn't showing up. Is there some setting like "Show outline when dragging" that I've changed by mistake?

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• deploying AV via GPO only to workstations

  - by jeremy

  We have a small (100 machines) Windows domain running Server 2008R2. We use Symantec Endpoint Protection 12.1 I want to have GPO deploy the AV software to client machines automatically, but only to client workstations, not to servers, which run a different software. I've set it up before using a GPO linked to the domain mycompany.local and it works, but it deploys the AV software to ALL machines on the domain, including my servers. I can create an OU in active directory for Servers, and perhaps create one for client machines too, but I'd rather not have to go and move new domain members from the default under Computers into a different folder. How can I use GPO to deploy this AV software only to workstations on our network, and not to servers?

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• DSL-504T as dumb ADSL modem

  - by petebob796

  I am trying to setup an existing DSL-504T ADSL router to work as a dumb modem for a DIR-825 wifi router. I am assuming I should try and move as much of the control to the DIR-825 as possible. It's a PPPoA connection so I don't think I can use bridge mode. Does anyone have any guidance on this? Should I have 2 subnets? Should I set the DIR-825 as the DMZ on the DSL-504T? Do I need to keep NAT and firewall enabled on DSL-504T? Basically I have it working but want to know if I have set it up correctly as I really want the QoS to work on the DIR-825.

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• Microsoft InTune in a SBS2008 Environment

  - by Richard Craddock

  I'm looking into using InTune and Office 365, mainly for the licensing benefits it brings but also because our company is moving to having more users based around the globe and I feel it will make managing the computers easier. Currently we have a SBS2008 (Premium) server running Exchange and File and Print which I need to keep for File and Print (Exchange can move to Office 365). I cant find any information on how the AD is synchronized between InTune and the SBS server (as users will still needs access control to file shares on the SBS server). Does anyone have any experience in doing this or even know if its possible? Richard

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• Serious voltage and temperature problems

  - by James Willson

  My computer has been acting up when I play games so I wanted to look into why. Issue 1: GPU Temp According to afterburner and speedfan my 8800GTX idles at 90 degrees and then when playing games shoots up to over 110C which is when my graphics basically starts to give rendering issues. Issue 2: CPU Temp Speedfan is saying my CPU temp is 83C idle but when I look at core temp it says core0 is at 35C and core1 is at 33C. Issue 3: Voltages This is what speedfan is saying for my voltages: Vcore1: 1.01V Vcore2: 1.90V +3.3V: 3.31V +5V: 4.95V +12V: 0.51V -12V: -16.80V -5V: -8.43V +5V 5.13V Vbat: 3.25V Vcore: 3.00V +3.3V: 3.20V These voltages, for lack of a better word, look f*cked. With all this happening, the computer runs ok under normal use. Is the software giving out incorrect readouts or instead should I immediately move the computer into another room before it explodes? P.s I would like to add this is a stock system. EVGA 8800GTX, E6850 CPU, 800W PSU

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• Setting up and moving a distribution group to a public folder in Exchange 2003

  - by Sevdarkseed

  I'm looking for some advice with something that seems simple but I haven't done before. Currently we use a distribution group called Orders that has an email address that is that forwarded to four people in the company, the same goes for another one, Quotes. The problem is, of course, no one knows what was answered, and all the email gets worked in to the individual user's emails, so I'm thinking that a public folder, only accessible by one department would be the answer. I'm not sure what the best way to set this up would be or how to move/convert the current distribution list over to a public folder. This is a very critical email address in the company, so I'm trying to be sure that there is zero down time at all for it. What would be the best way to go about creating a public folder and converting/forwarding/moving/(whatever) over the current email address to that folder?

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• Samba as a PDC and offline authentication

  - by Aimé Barteaux

  Say I have a Windows laptop which has been connected to a domain. The domain has a Samba server as a PDC. Now say that I move the laptop outside of the network (the network is completely inaccessible). Will I be able to logon into accounts I have accessed before on the laptop (through GINA)? Update: Looking at the smb.comf documentation I noticed the setting winbind offline logon: This parameter is designed to control whether Winbind should allow to login with the pam_winbind module using Cached Credentials. If enabled, winbindd will store user credentials from successful logins encrypted in a local cache.. To me it looks like this solves the issue but can anyone else confirm it and/or point out if any additional values need to be set?

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• tmux: unbind C-[ as a prefix

  - by StanAngeloff

  I have a fairly straight forward .tmux.conf file which does nothing more but to define a couple of options, such as history-limit. I have not added any custom key bindings yet. I find it extremely annoying that I cannot unbind C-[ as a prefix in tmux. Here is what I mean: $ uname -a Linux stan-inspiron 3.2.0-24-generic #39-Ubuntu SMP Mon May 21 16:52:17 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux $ tmux [0] 0:~* "stan-inspiron" 10:05 12-Jun-12 % vim Whilst inside vim, when I go to insert mode and then use C-[0 to escape insert mode and move to the first character on the line, tmux grabs the key first and complains: Window not found: :0 ** I tried all sorts of things in my .tmux.conf, but nothing works. I thought it might be a terminal or shell issue, but confirmed same behaviour on a configless machine using Bash and [Gnome] Terminal. So the question really is, how do I unbind the C-[ key from tmux? ** I have base-index 1 set.

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• Netgear VPN can't access specific server

  - by Critologist

  I have a Netgear FVS318N configured with a VPN. I'm trying to access my call recorder with the provided software from another office. I've already setup the VPN connection, and it works. I can connect and ping the remote router and a few other things on the network. However, I can't ping or connect to my call recorder. If I move outside of the office network (i.e. connect directly to the cable modem or via a mobile hotspot), I can connect and ping the call recorder just fine. The office has a simple Linksys WRT54G router and is using AT&T Uverse. The remote location is using Charter Cable with a Netgear FVS318N. Has anyone ever encountered anything like this before? I've setup an identical VPN previously for a different client using similar hardware and never encountered this. Thanks in advance!

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• Resize ntfs system partitions with GParted?

  - by ane

  Trying to resize 2 ntfs system and boot partitions (windows 2003 server) using GParted. Goal: Resize D: (/dev/sda1) to ~850G - this is the boot drive with D:\ntldr, boot.ini, etc. Resize C: (/dev/sda5) to 100G - this is the system drive with C:\windows Tried resizing /dev/sda5 first and got the chkdsk error shown in screenshot #2. (You must run chkdsk /f). Have already run chkdsk /f on C: multiple times with no bad sectors or errors found. Have also run multiple chkdsk /f's on the underlying hard disk multiple times and rebooted way more than a couple times with the same error. How do you force gparted to ignore this error and resize? I found there is --force option to ntfsresize but don't know how to get the GParted ISO live CD to use it. How do you move the unallocated space so an extra ~750G is to the right of /dev/sda1 (D:), and an extra 10G to the right of /dev/sda5 (C:)

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• Windows 7 automatically rearranges the start menu

  - by Brice

  I've seen so many messages on how to rearrange the Windows Start Menu and none mentioning the real problem in doing so which has been around since XP at least. I go to ProgramData/Microsoft/Windows/Start Menu and have a day making everything the way I want. For one thing, their Maintenance menu, the Accessories menu and the Administrative Tools menu, I like to put under a Tools folder that I've created. And they seem to move OK. However, within a few hours, I see some of the shortcuts have been moved back or copied back and a new copy of these folders suddenly appears again on my Start Menu at the root. This is maddening and no one seems to even notice in all the tutorials I've read. Anyone know how to change this behavior?

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• Pull row of data from one place in spreadsheet to another

  - by bookcasey

  I have a list of names and their assorted properties. I am trying to find a way to quickly move an entire row's worth of data into a different sheet so I can manipulate it. Currently I can accomplish this by copy and pasting the entire row, but this is not elegant nor dynamic (the number in blue does not update with this method): My ideal solution: A name is typed into the "Name" column. The spreadsheet program pulls the associated row from the "main" sheet into the new sheet. I am currently using Numbers.app, but am curious if this is possible in Excel, OpenOffice Calc, Google Docs, or any other spreadsheet program. Thank you.

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• Labels mail merge repeats on subsequent pages?

  - by leeand00

  I'm trying to do a mail merge to print to labels. The first field in the document does not contain a { NEXT } field code, and because of this the records repeat between label pages for example: Notice how the records shift to the left as the next page is displayed? But how they start over again in an off by one manner? Now I've tried to fix this by using the first record displayed on a page to see if the page number is 1. If it not on page 1 of the mail merge then it should just move to the next record; otherwise it should just display the first record: This doesn't work however, because when I do the preview and display the {page} field code, it reports that I am always on page 1 and thus the same behavior continues instead of just moving to the next record on the next page.

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• What is the worst Mac OS X annoyance in your opinion?

  - by jasonh

  I'll start with multi-monitor support. I'm trying to set up a Macbook to use an external display and I can't for the life of me get it to move the Dock over to the external display. That and it won't let me disable the Macbook's internal LCD. Please put one item into each post so that the community can vote on each issue. Also please list any workaround if you have it and what version of the OS it applies to. Thanks!

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