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  • First-class help desk solution? [closed]

    - by Andy Gregory
    A help desk, for larger companies is a place for centralized help within an enterprise to help the users of their products and services.Therefore,to find the solution that best fits your business requirements, it is important to research, examine, and compare help desk software. As far as I know,Hesk is an free helpdesk software with some limited features while h2desk can provide the hosted solution. But for my small business,i just need a web based help desk software which can provide ticket management and knowledge base faq. We need unlimited staff support. Maybe a freeware help desk software can not meet our needs. So,we are willing to pay for effective helpdesk solution. But it should be low cost. We have gotten two choice: iKode Helpdesk Nethelpdesk Our helpdesk team are tend to iKode Helpdesk. Any other efficient first-class help desk solution to share?

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  • Spell Checker in Web Application

    - by nani
    Hi, Currently I am developing website in asp.net. I wanted to include spellchecker module into my code. It may not be fare to ask like this, but I don't have enough time to do R&D on that topic, of course I did enough study but I am unable to get the exact way to implement spell checker in my application. Can any one suggest me how to implement spell checker and where to get source code. Thank You.

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  • How to apply query to model if field not filtered

    - by jdog
    I have a range of modules running on generator.yml. In some of those I would like to hide records by default of Status: CLOSED (being the last of a range of Statuses). OF course if the user filters for CLOSED i want to show these records. I thought it would make sense to apply andWhere('status_id=?',Status::CLOSED) in a specific table_method , but how do I access the filters of the module from within the model? Is there a better way to do this?

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  • Drupal 6 CCK - Having a textbox appear when 'Other' is selected

    - by espais
    I have a special content-type that I have created, and one of the fields is a radio button list. The last element is named 'Other' and I would like to have a textbox appear and allow the user to enter in a non-defined value. Is this sort of capability provided by any sort of module, or is this something that needs to be coded by hand? (If so, would you mind pointing me in the correct direction?)

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  • Isn't ethernet used for LAN?

    - by Alraxite
    I'm not really knowledgeable about networking stuff, hence the stupid question. I read that ethernet was used for LAN connections but I'm pretty sure what I'm currently using to connect to the internet is 'ethernet'. The only knowledge that I have about networking is that there are two types of internet connections: Dial-up and broadband. And broadband can be either DSL or cable. So where does ethernet come from? The only thing I can tell is that I have a DSL model and there is an ethernet port at the back of it, a cable from which runs to a port in the back of my CPU. So, can ethernet be used to connect to the internet? Is it a subtype of DSL? I'm really confused about this, so I would really appreciate if someone could explain this to me. Also, I will apologize if this isn't the right place to ask.

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  • Drupal: how to display CCK ImageField descriptions

    - by Patrick
    hi, I'm using CCK ImageField on Drupal and I would like to display the "Description" field below it. I'm considering to use Custom Formatters module to display them. http://drupal.org/project/custom_formatters Can you give me some feedback ? Is this a good solution to my problem ? thanks

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  • When connected to VPN through Windows 7 running under OS X via VMWare Fusion, does traffic from the OS X side go through the VPN?

    - by user1202747
    I only have a rudimentary knowledge of VPNs. My understanding is that, in most network configurations, when a client is connected remotely to a VPN server, all network traffic passes through the VPN server before going to the client, and all data coming from the client passes through the VPN server before going out over the wider Internet. I run Windows 7 using VMWare Fusion under OS X Lion. If I access a web page in Safari, say, on the OS X side of things, does that traffic pass through the VPN server? Or does it bypass it because the two OS's are regarded as separate network devices by my LAN? I would appreciate any insight anyone can provide. Thanks.

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  • Useful PowerShell Modules

    - by Andy White
    What are the best or most useful dev-related PowerShell modules that exist today? Not looking for sys admin management tools for Active Directory/Microsoft Exchange/etc., but more for development utilities. Please list one module per answer, so they can be voted up accordingly. I'll provide a few to start off.

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  • Scanning string in perl

    - by Alphaneo
    What is the best way to achieve sscanf like functionality in perl? I am looking now looking at the sscanf module, Which is better, Option-1: Going sscanf way? Option-2: Regex way? [I am a beginner when it comes to Regex]

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  • How to add django-db-log models to admin panel?

    - by Enchantner
    Just installed django-db-log module and trying to make it work properly. 'python manage.py syncdb' command created databases, it seems like logging works, but there is nothing about it in admin panel. As I found in documentation, it should add itself in admin panel without any additional configuration, but then I added 'djangodblog.middleware.DBLogMiddleware' in MIDDLEWARE_CLASSES and 'djangodblog' in INSTALLED_APPS it looks like nothing happens. What I'm doing wrong?

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  • Get current Apache version string for display

    - by Stijn Sanders
    I'm writing an Apache module and want to get a string with the Apache name version and other details. Much like what gets added to outgoing headers, e.g.: Server: Apache/2.2.13 (Win32) I've tried code like this: apr_table_get(request_rec->headers_out,"Server") But that doesn't seem to work. Is there an API call I haven't found or am I doomed to get version resource data from httpd.exe?

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  • custom yaml files not being seen in symfony

    - by user145129
    Hi, I created a custom yaml handler, myRunnerConfigHandler, and placed it under apps/frontend/lib/myRunnerConfigHandler.class.php and created a new config_handler and placed it under apps/frontend/config/config_handler.yml Now, under config_handler.yml,I placed my configuration for my new rundown: modules/*/config/rundown.yml: class: myRundownConfigHandler Basically, under each module, I want to have a yaml file under /apps/frontend/modules/home/config/rundown.yml However no rundown.yml files are being seen. Is there something else I need to do before rundown.ymls are seen? Thanks

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  • Any Windows based OpenID servers out there? [closed]

    - by Brian Knoblauch
    I've been looking to setup an OpenID server for a special project, but haven't found any workable OpenID server software packages. Originally was looking for a *nix solution, and found several, but they all had some kind of issue. So far I've tried JOIDS, community-id, and a couple others I unfortunately can't remember the names of. I've also come to the conclusion that even if I had managed to get one of those going that the management/upgrade cycles would have placed undue burden on the company (only a couple part time sysadmins with *nix knowledge, the day to day people are primarily Windows). So, I'm hoping that there's a Windows one out that will be functional that someone knows about and will be easy for a minimal support environment...

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  • How can an RSA key be placed in a "non-folder"?

    - by Phil
    I lack a lot of knowledge regarding the subject so please excuse me if my question is very ignorant. I just started out with RSA key authentication to my test-server. It did not work at the beginning and I tried and tried and re-tried to no avail. Then I realised, I was creating "mkdir ~/.ssh" and then "mkdir ~/.ssh/authorized_keys" before placing the id_rsa.pub into the latter folder, which did not work. My question is: How can id_rsa.pub be placed in "authorized_keys", which is not created by "mkdir" therefore not a folder? Thank you.

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  • Clicking on a link in Chrome opens up Notepad

    - by jonsca
    I'm currently using Chrome 21.0.1180.89 on Windows 7, but I have noticed this behavior in other versions before. Probably about one time in a hundred, I will click on a link on a website and an instance of Notepad will open up with a blank page rather than the browser going to the link. To my knowledge, I have no malware or viruses on the machine that could be causing this. It's a minor annoyance, so I'm not very concerned about it, but I'm wondering if there could be a MIME type that's set wrong by default in the browser?

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  • sifr menu list problems, height of object calculated wrong

    - by armyofda12mnkeys
    I am using Drupal and have sifr set on list items, and also a, a:hover are set via Drupal so that the links hover. I looked at the sifr3-rules.js file drupal's render module creates and it looks good. and in fact my other sifr items look fine... But the list item ones are goofing for some reason... There is extra space below the list, so if i have a list item, and inside of that, I have a unordered list with more list items, the Flash Object made in the 1st li (which will cover the rest of the sublist items too), is too bid so you see space under the children until the next parent li comes up. (so looks like extra bottom padding on that portion of the list in IE8... in FF almost similar but each subitem has space at bottom... with javascript turned off, you see the list items look fine by themselves).... Also if the parent list item is shorter than the sub list items text, the width for the flash object is set only as long as the first list item, and therefore cuts off the rest the sublist item's text. Any idea how to resolve any of these? Only unusual thing i see i am doing is setting forceSingleLine and preventWrap (which dont make a difference if taken off). ****Edit, I may just try to figure out how to get Drupal's menu-block module to output a around my hyperlinks in the list items... then i can target the div's with my rule (and the a,a:hover rules will apply), so each menu item gets its own sifr object instead of sifr3 trying to figure out how to do the lists and sublists. Very useful to me is anyone knows a way to target a hyperlink (<a> tag) and also allow a:hover rules. I know how to do it with pretend another tag that includes hyperlinks, like if i had <h2><a>sometitle</a></h2>, i could have a rule for h2, but then use the a, a:hover rules in the sifr3-rules.js file to target that. so i would need a way to target the hyperlink in the list, but also apply a :hover to it (not sure if this can be done since its not underneith for example the h2 tag).

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  • 'Unlimited' free trial of Windows Server 2008 by deleting and reinstalling VM? [closed]

    - by MrVimes
    I am using Virtual Machine software (VirtualBox) to learn Windows Server 2008 R2 Network Infrastructure (70-642). Trouble is - I'm learning at an extremely slow pace and so the trial periods of my virtual machines are close to running out. If I delete the VMs then install WS2008R2 from scratch on new VMs is that violating the acceptable use policy of Microsoft? I am aware that I can extend the trial, but it seems I can only do that by 10 days at a time. Also I think having to re-install from scratch is a good way to reinforce the knowledge.

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  • What does this `_time_independent_equals` mean?

    - by Satoru.Logic
    In the tornado.web module there is a function called _time_independent_equals: def _time_independent_equals(a, b): if len(a) != len(b): return False result = 0 for x, y in zip(a, b): result |= ord(x) ^ ord(y) return result == 0 It is used to compare secure cookie signatures, and thus the name. But regarding the implementation of this function, is it just a complex way to say a==b?

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  • sys.path() and PYTHONPATH issues

    - by Justin
    I've been learning Python, I'm working in 2.7.3, and I'm trying to understand import statements. The documentation says that when you attempt to import a module, the interpreter will first search for one of the built-in modules. What is meant by a built-in module? Then, the documentation says that the interpreter searches in the directories listed by sys.path, and that sys.path is initialized from these sources: the directory containing the input script (or the current directory). PYTHONPATH (a list of directory names, with the same syntax as the shell variable PATH). the installation-dependent default. Here is a sample output of a sys.path command from my computer using python in command-line mode: (I deleted a few so that it wouldn't be huge) ['', '/usr/lib/python2.7', '/usr/lib/python2.7/lib-old', '/usr/lib/python2.7/lib-dynload', '/usr/local/lib/python2.7/dist-packages', '/usr/lib/python2.7/dist-packages', '/usr/lib/python2.7/dist-packages/PIL', '/usr/lib/python2.7/dist-packages/gst-0.10', '/usr/lib/python2.7/dist-packages/gtk-2.0', '/usr/lib/pymodules/python2.7', '/usr/lib/python2.7/dist-packages/ubuntuone-couch', '/usr/lib/python2.7/dist-packages/ubuntuone-storage-protocol'] Now, I'm assuming that the '' path refers to the directory containing the 'script', and so I figured the rest of them would be coming from my PYTHONPATH environmental variable. However, when I go to the terminal and type env, PYTHONPATH doesn't exist as an environmental variable. I also tried import os then os.environ, but I get the same output. Do I really not have a PYTHONPATH environmental variable? I don't believe I ever specifically defined a PYTHONPATH environmental variable, but I assumed that when I installed new packages they automatically altered that environment variable. If I don't have a PYTHONPATH, how is my sys.path getting populated? If I download new packages, how does Python know where to look for them if I don't have this PYTHONPATH variable? How do environment variables work? From what I understand, environment variables are specific to the process for which they are set, however, if I open multiple terminal windows and run env, they all display a number of identical variables, for example, PATH. I know there file locations for persistent environment variables, for example /etc/environment, which contains my PATH variable. Is it possible to tell where a persistent environment variable is stored? What is the recommended location for storing new persistent environment variables? How do environment variables actually work with say, the Python interpreter? The Python interpreter looks for PYTHONPATH, but how does it work at the nitty-gritty level?

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  • Application deployment with Puppet

    - by michaeltwofish
    I'm new to Puppet and while I've been using *nix systems for many years, I've never worked as a sysadmin or in ops. I'm currently writing Puppet manifests for hosting a set of (PHP/MySQL/MongoDB, code in git) web applications. Clearly Puppet needs to have some knowledge of the actual applications because I'll set up a virtual host for each one, but I'm not sure whether Puppet should be managing things like code deployment and database creation. Is Puppet an appropriate tool for application deployment? If not, can you recommend a more appropriate tool?

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  • Any way in C++ to forward declare a function prototype?

    - by jsyjr
    I make regular use of forward class declarations and pointers to such classes. I now have a need to pass a function pointer through a number of layers. I would prefer to include the header that declares my function pointer's prototype only into the module that dereferences a function pointer rather than into each layer that simply passes along that pointer value. Is this possible?

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  • Store and Encrypt data over the internet.

    - by sotsec
    I am trying to build a system where I will be able to access my files remotely. I want to setup an external hard drive or a NAS that I will access over the internet, and I want every file that is stored on that system to be encrypted. Could you please suggest me what is the best way of doing that? Or if you have any knowledge, what is the best way to access your files remotely with maximum safety? but the same time the space that the files are allocated is protected against theft(encryption) etc. thank you

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  • tricks for speeding up tar while tarring up a huge directory of little files?

    - by Trevor Harrison
    I'm trying to tar up a directory that has about 3M tiny files in it. Tar is chugging along, but I'm thinking its going to take longer than I can wait. I'm wondering if telling tar to not store metadata (owner, group, perms) would reduce the churn on reading and re-reading this huge directory and maybe speed things up, and if there is a tar switch that does this. My initial perusal of the man page only gets me something like --no-xattrs, which looks like a start, but I was hoping someone had some specific knowledge.

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