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  • Does Test Driven Development (TDD) improve Quality and Correctness? (Part 1)

    - by David V. Corbin
    Since the dawn of the computer age, various methodologies have been introduced to improve quality and reduce cost. In this posting, I will by sharing my experiences with Test Driven Development; both its benefits and limitations. To start this topic, we need to agree on what TDD is. The first is to define each of the three words as used in this context. Test - An item or action which measures something in some quantifiable form. Driven - The primary motivation or focus of a series of activities (process) Development - All phases of a software project/product from concept through delivery. The above are very simple definitions that result in the following: "TDD is a process where the primary focus is on measuring and quantifying all aspects of the creation of a (software) product." There are many places where TDD is used outside of software development, even though it is not known by this name. Consider the (conventional) education process that most of us grew up on. The focus was to get the best grades as measured by different tests. Many of these tests measured rote memorization and not understanding of the subject matter. The result of this that many people graduated with high scores but without "quality and correctness" in their ability to utilize the subject matter (of course, the flip side is true where certain people DID understand the material but were not very good at taking this type of test). Returning to software development, let us look at some common scenarios. While these items are generally applicable regardless of platform, language and tools; the remainder of this post will utilize Microsoft Visual Studio and Team Foundation Server (TFS) for examples. It should be realized that everyone does at least some aspect of TDD. At the most rudimentary level, getting a program to compile involves a "pass/fail" measurement (is the syntax valid) that drives their ability to proceed further (run the program). Other developers may create "Unit Tests" in the belief that having a test for every method/property of a class and good code coverage is the goal of TDD. These items may be helpful and even important, but really only address a small aspect of the overall effort. To see TDD in a bigger view, lets identify the various activities that are part of the Software Development LifeCycle. These are going to be presented in a Waterfall style for simplicity, but each item also occurs within Iterative methodologies such as Agile/Scrum. the key ones here are: Requirements Gathering Architecture Design Implementation Quality Assurance Can each of these items be subjected to a process which establishes metrics (quantified metrics) that reflect both the quality and correctness of each item? It should be clear that conventional Unit Tests do not apply to all of these items; at best they can verify that a local aspect (e.g. a Class/Method) of implementation matches the (test writers perspective of) the appropriate design document. So what can we do? For each of area, the goal is to create tests that are quantifiable and durable. The ability to quantify the measurements (beyond a simple pass/fail) is critical to tracking progress(eventually measuring the level of success that has been achieved) and for providing clear information on what items need to be addressed (along with the appropriate time to address them - in varying levels of detail) . Durability is important so that the test can be reapplied (ideally in an automated fashion) over the entire cycle. Returning for a moment back to our "education example", one must also be careful of how the tests are organized and how the measurements are taken. If a test is in a multiple choice format, there is a significant statistical probability that a correct answer might be the result of a random guess. Also, in many situations, having the student simply provide a final answer can obscure many important elements. For example, on a math test, having the student simply provide a numeric answer (rather than showing the methodology) may result in a complete mismatch between the process and the result. It is hard to determine which is worse: The student who makes a simple arithmetric error at one step of a long process (resulting in a wrong answer) or The student who (without providing the "workflow") uses a completely invalid approach, yet still comes up with the right number. The "Wrong Process"/"Right Answer" is probably the single biggest problem in software development. Even very simple items can suffer from this. As an example consider the following code for a "straight line" calculation....Is it correct? (for Integral Points)         int Solve(int m, int b, int x) { return m * x + b; }   Most people would respond "Yes". But let's take the question one step further... Is it correct for all possible values of m,b,x??? (no fair if you cheated by being focused on the bolded text!)  Without additional information regarding constrains on "the possible values of m,b,x" the answer must be NO, there is the risk of overflow/wraparound that will produce an incorrect result! To properly answer this question (i.e. Test the Code), one MUST be able to backtrack from the implementation through the design, and architecture all the way back to the requirements. And the requirement itself must be tested against the stakeholder(s). It is only when the bounding conditions are defined that it is possible to determine if the code is "Correct" and has "Quality". Yet, how many of us (myself included) have written such code without even thinking about it. In many canses we (think we) "know" what the bounds are, and that the code will be correct. As we all know, requirements change, "code reuse" causes implementations to be applied to different scenarios, etc. This leads directly to the types of system failures that plague so many projects. This approach to TDD is much more holistic than ones which start by focusing on the details. The fundamental concepts still apply: Each item should be tested. The test should be defined/implemented before (or concurrent with) the definition/implementation of the actual item. We also add concepts that expand the scope and alter the style by recognizing: There are many things beside "lines of code" that benefit from testing (measuring/evaluating in a formal way) Correctness and Quality can not be solely measured by "correct results" In the future parts, we will examine in greater detail some of the techniques that can be applied to each of these areas....

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  • What Makes a Good Design Critic? CHI 2010 Panel Review

    - by jatin.thaker
    Author: Daniel Schwartz, Senior Interaction Designer, Oracle Applications User Experience Oracle Applications UX Chief Evangelist Patanjali Venkatacharya organized and moderated an innovative and stimulating panel discussion titled "What Makes a Good Design Critic? Food Design vs. Product Design Criticism" at CHI 2010, the annual ACM Conference on Human Factors in Computing Systems. The panelists included Janice Rohn, VP of User Experience at Experian; Tami Hardeman, a food stylist; Ed Seiber, a restaurant architect and designer; John Kessler, a food critic and writer at the Atlanta Journal-Constitution; and Larry Powers, Chef de Cuisine at Shaun's restaurant in Atlanta, Georgia. Building off the momentum of his highly acclaimed panel at CHI 2009 on what interaction design can learn from food design (for which I was on the other side as a panelist), Venkatacharya brought together new people with different roles in the restaurant and software interaction design fields. The session was also quite delicious -- but more on that later. Criticism, as it applies to food and product or interaction design, was the tasty topic for this forum and showed that strong parallels exist between food and interaction design criticism. Figure 1. The panelists in discussion: (left to right) Janice Rohn, Ed Seiber, Tami Hardeman, and John Kessler. The panelists had great insights to share from their respective fields, and they enthusiastically discussed as if they were at a casual collegial dinner. John Kessler stated that he prefers to have one professional critic's opinion in general than a large sampling of customers, however, "Web sites like Yelp get users excited by the collective approach. People are attracted to things desired by so many." Janice Rohn added that this collective desire was especially true for users of consumer products. Ed Seiber remarked that while people looked to the popular view for their target tastes and product choices, "professional critics like John [Kessler] still hold a big weight on public opinion." Chef Powers indicated that chefs take in feedback from all sources, adding, "word of mouth is very powerful. We also look heavily at the sales of the dishes to see what's moving; what's selling and thus successful." Hearing this discussion validates our design work at Oracle in that we listen to our users (our diners) and industry feedback (our critics) to ensure an optimal user experience of our products. Rohn considers that restaurateur Danny Meyer's book, Setting the Table: The Transforming Power of Hospitality in Business, which is about creating successful restaurant experiences, has many applicable parallels to user experience design. Meyer actually argues that the customer is not always right, but that "they must always feel heard." Seiber agreed, but noted "customers are not designers," and while designers need to listen to customer feedback, it is the designer's job to synthesize it. Seiber feels it's the critic's job to point out when something is missing or not well-prioritized. In interaction design, our challenges are quite similar, if not parallel. Software tasks are like puzzles that are in search of a solution on how to be best completed. As a food stylist, Tami Hardeman has the demanding and challenging task of presenting food to be as delectable as can be. To present food in its best light requires a lot of creativity and insight into consumer tastes. It's no doubt then that this former fashion stylist came up with the ultimate catch phrase to capture the emotion that clients want to draw from their users: "craveability." The phrase was a hit with the audience and panelists alike. Sometime later in the discussion, Seiber remarked, "designers strive to apply craveability to products, and I do so for restaurants in my case." Craveabilty is also very applicable to interaction design. Creating straightforward and smooth workflows for users of Oracle Applications is a primary goal for my colleagues. We want our users to really enjoy working with our products where it makes them more efficient and better at their jobs. That's our "craveability." Patanjali Venkatacharya asked the panel, "if a design's "craveability" appeals to some cultures but not to others, then what is the impact to the food or product design process?" Rohn stated that "taste is part nature and part nurture" and that the design must take the full context of a product's usage into consideration. Kessler added, "good design is about understanding the context" that the experience necessitates. Seiber remarked how important seat comfort is for diners and how the quality of seating will add so much to the complete dining experience. Sometimes if these non-food factors are not well executed, they can also take away from an otherwise pleasant dining experience. Kessler recounted a time when he was dining at a restaurant that actually had very good food, but the photographs hanging on all the walls did not fit in with the overall décor and created a negative overall dining experience. While the tastiness of the food is critical to a restaurant's success, it is a captivating complete user experience, as in interaction design, which will keep customers coming back and ultimately making the restaurant a hit. Figure 2. Patanjali Venkatacharya enjoyed the Sardinian flatbread salad. As a surprise Chef Powers brought out a signature dish from Shaun's restaurant for all the panelists to sample and critique. The Sardinian flatbread dish showcased Atlanta's taste for fresh and local produce and cheese at its finest as a salad served on a crispy flavorful flat bread. Hardeman said it could be photographed from any angle, a high compliment coming from a food stylist. Seiber really enjoyed the colors that the dish brought together and thought it would be served very well in a casual restaurant on a summer's day. The panel really appreciated the taste and quality of the different components and how the rosemary brought all the flavors together. Seiber remarked that "a lot of effort goes into the appearance of simplicity." Rohn indicated that the same notion holds true with software user interface design. A tremendous amount of work goes into crafting straightforward interfaces, including user research, prototyping, design iterations, and usability studies. Design criticism for food and software interfaces clearly share many similarities. Both areas value expert opinions and user feedback. Both areas understand the importance of great design needing to work well in its context. Last but not least, both food and interaction design criticism value "craveability" and how having users excited about experiencing and enjoying the designs is an important goal. Now if we can just improve the taste of software user interfaces, people may choose to dine on their enterprise applications over a fresh organic salad.

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  • Cloud Computing = Elasticity * Availability

    - by Herve Roggero
    What is cloud computing? Is hosting the same thing as cloud computing? Are you running a cloud if you already use virtual machines? What is the difference between Infrastructure as a Service (IaaS) and a cloud provider? And the list goes on… these questions keep coming up and all try to fundamentally explain what “cloud” means relative to other concepts. At the risk of over simplification, answering these questions becomes simpler once you understand the primary foundations of cloud computing: Elasticity and Availability.   Elasticity The basic value proposition of cloud computing is to pay as you go, and to pay for what you use. This implies that an application can expand and contract on demand, across all its tiers (presentation layer, services, database, security…).  This also implies that application components can grow independently from each other. So if you need more storage for your database, you should be able to grow that tier without affecting, reconfiguring or changing the other tiers. Basically, cloud applications behave like a sponge; when you add water to a sponge, it grows in size; in the application world, the more customers you add, the more it grows. Pure IaaS providers will provide certain benefits, specifically in terms of operating costs, but an IaaS provider will not help you in making your applications elastic; neither will Virtual Machines. The smallest elasticity unit of an IaaS provider and a Virtual Machine environment is a server (physical or virtual). While adding servers in a datacenter helps in achieving scale, it is hardly enough. The application has yet to use this hardware.  If the process of adding computing resources is not transparent to the application, the application is not elastic.   As you can see from the above description, designing for the cloud is not about more servers; it is about designing an application for elasticity regardless of the underlying server farm.   Availability The fact of the matter is that making applications highly available is hard. It requires highly specialized tools and trained staff. On top of it, it's expensive. Many companies are required to run multiple data centers due to high availability requirements. In some organizations, some data centers are simply on standby, waiting to be used in a case of a failover. Other organizations are able to achieve a certain level of success with active/active data centers, in which all available data centers serve incoming user requests. While achieving high availability for services is relatively simple, establishing a highly available database farm is far more complex. In fact it is so complex that many companies establish yearly tests to validate failover procedures.   To a certain degree certain IaaS provides can assist with complex disaster recovery planning and setting up data centers that can achieve successful failover. However the burden is still on the corporation to manage and maintain such an environment, including regular hardware and software upgrades. Cloud computing on the other hand removes most of the disaster recovery requirements by hiding many of the underlying complexities.   Cloud Providers A cloud provider is an infrastructure provider offering additional tools to achieve application elasticity and availability that are not usually available on-premise. For example Microsoft Azure provides a simple configuration screen that makes it possible to run 1 or 100 web sites by clicking a button or two on a screen (simplifying provisioning), and soon SQL Azure will offer Data Federation to allow database sharding (which allows you to scale the database tier seamlessly and automatically). Other cloud providers offer certain features that are not available on-premise as well, such as the Amazon SC3 (Simple Storage Service) which gives you virtually unlimited storage capabilities for simple data stores, which is somewhat equivalent to the Microsoft Azure Table offering (offering a server-independent data storage model). Unlike IaaS providers, cloud providers give you the necessary tools to adopt elasticity as part of your application architecture.    Some cloud providers offer built-in high availability that get you out of the business of configuring clustered solutions, or running multiple data centers. Some cloud providers will give you more control (which puts some of that burden back on the customers' shoulder) and others will tend to make high availability totally transparent. For example, SQL Azure provides high availability automatically which would be very difficult to achieve (and very costly) on premise.   Keep in mind that each cloud provider has its strengths and weaknesses; some are better at achieving transparent scalability and server independence than others.    Not for Everyone Note however that it is up to you to leverage the elasticity capabilities of a cloud provider, as discussed previously; if you build a website that does not need to scale, for which elasticity is not important, then you can use a traditional host provider unless you also need high availability. Leveraging the technologies of cloud providers can be difficult and can become a journey for companies that build their solutions in a scale up fashion. Cloud computing promises to address cost containment and scalability of applications with built-in high availability. If your application does not need to scale or you do not need high availability, then cloud computing may not be for you. In fact, you may pay a premium to run your applications with cloud providers due to the underlying technologies built specifically for scalability and availability requirements. And as such, the cloud is not for everyone.   Consistent Customer Experience, Predictable Cost With all its complexities, buzz and foggy definition, cloud computing boils down to a simple objective: consistent customer experience at a predictable cost.  The objective of a cloud solution is to provide the same user experience to your last customer than the first, while keeping your operating costs directly proportional to the number of customers you have. Making your applications elastic and highly available across all its tiers, with as much automation as possible, achieves the first objective of a consistent customer experience. And the ability to expand and contract the infrastructure footprint of your application dynamically achieves the cost containment objectives.     Herve Roggero is a SQL Azure MVP and co-author of Pro SQL Azure (APress).  He is the co-founder of Blue Syntax Consulting (www.bluesyntax.net), a company focusing on cloud computing technologies helping customers understand and adopt cloud computing technologies. For more information contact herve at hroggero @ bluesyntax.net .

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  • Oracle's Global Single Schema

    - by david.butler(at)oracle.com
    Maximizing business process efficiencies in a heterogeneous environment is very difficult. The difficulty stems from the fact that the various applications across the Information Technology (IT) landscape employ different integration standards, different message passing strategies, and different workflow engines. Vendors such as Oracle and others are delivering tools to help IT organizations manage the complexities introduced by these differences. But the one remaining intractable problem impacting efficient operations is the fact that these applications have different definitions for the same business data. Business data is your business information codified for computer programs to use. A good data model will represent the way your organization does business. The computer applications your organization deploys to improve operational efficiency are built to operate on the business data organized into this schema.  If the schema does not represent how you do business, the applications on that schema cannot provide the features you need to achieve the desired efficiencies. Business processes span these applications. Data problems break these processes rendering them far less efficient than they need to be to achieve organization goals. Thus, the expected return on the investment in these applications is never realized. The success of all business processes depends on the availability of accurate master data.  Clearly, the solution to this problem is to consolidate all the master data an organization uses to run its business. Then clean it up, augment it, govern it, and connect it back to the applications that need it. Until now, this obvious solution has been difficult to achieve because no one had defined a data model sufficiently broad, deep and flexible enough to support transaction processing on all key business entities and serve as a master superset to all other operational data models deployed in heterogeneous IT environments. Today, the situation has changed. Oracle has created an operational data model (aka schema) that can support accurate and consistent master data across heterogeneous IT systems. This is foundational for providing a way to consolidate and integrate master data without having to replace investments in existing applications. This Global Single Schema (GSS) represents a revolutionary breakthrough that allows for true master data consolidation. Oracle has deep knowledge of applications dating back to the early 1990s.  It developed applications in the areas of Supply Chain Management (SCM), Product Lifecycle Management (PLM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Capital Management (HCM), Financials and Manufacturing. In addition, Oracle applications were delivered for key industries such as Communications, Financial Services, Retail, Public Sector, High Tech Manufacturing (HTM) and more. Expertise in all these areas drove requirements for GSS. The following figure illustrates Oracle's unique position that enabled the creation of the Global Single Schema. GSS Requirements Gathering GSS defines all the key business entities and attributes including Customers, Contacts, Suppliers, Accounts, Products, Services, Materials, Employees, Installed Base, Sites, Assets, and Inventory to name just a few. In addition, Oracle delivers GSS pre-integrated with a wide variety of operational applications.  Business Process Automation EBusiness is about maximizing operational efficiency. At the highest level, these 'operations' span all that you do as an organization.  The following figure illustrates some of these high-level business processes. Enterprise Business Processes Supplies are procured. Assets are maintained. Materials are stored. Inventory is accumulated. Products and Services are engineered, produced and sold. Customers are serviced. And across this entire spectrum, Employees do the procuring, supporting, engineering, producing, selling and servicing. Not shown, but not to be overlooked, are the accounting and the financial processes associated with all this procuring, manufacturing, and selling activity. Supporting all these applications is the master data. When this data is fragmented and inconsistent, the business processes fail and inefficiencies multiply. But imagine having all the data under these operational business processes in one place. ·            The same accurate and timely customer data will be provided to all your operational applications from the call center to the point of sale. ·            The same accurate and timely supplier data will be provided to all your operational applications from supply chain planning to procurement. ·            The same accurate and timely product information will be available to all your operational applications from demand chain planning to marketing. You would have a single version of the truth about your assets, financial information, customers, suppliers, employees, products and services to support your business automation processes as they flow across your business applications. All company and partner personnel will access the same exact data entity across all your channels and across all your lines of business. Oracle's Global Single Schema enables this vision of a single version of the truth across the heterogeneous operational applications supporting the entire enterprise. Global Single Schema Oracle's Global Single Schema organizes hundreds of thousands of attributes into 165 major schema objects supporting over 180 business application modules. It is designed for international operations, and extensibility.  The schema is delivered with a full set of public Application Programming Interfaces (APIs) and an Integration Repository with modern Service Oriented Architecture interfaces to make data available as a services (DaaS) to business processes and enable operations in heterogeneous IT environments. ·         Key tables can be extended with unlimited numbers of additional attributes and attribute groups for maximum flexibility.  o    This enables model extensions that reflect business entities unique to your organization's operations. ·         The schema is multi-organization enabled so data manipulation can be controlled along organizational boundaries. ·         It uses variable byte Unicode to support over 31 languages. ·         The schema encodes flexible date and flexible address formats for easy localizations. No matter how complex your business is, Oracle's Global Single Schema can hold your business objects and support your global operations. Oracle's Global Single Schema identifies and defines the business objects an enterprise needs within the context of its business operations. The interrelationships between the business objects are also contained within the GSS data model. Their presence expresses fundamental business rules for the interaction between business entities. The following figure illustrates some of these connections.   Interconnected Business Entities Interconnecte business processes require interconnected business data. No other MDM vendor has this capability. Everyone else has either one entity they can master or separate disconnected models for various business entities. Higher level integrations are made available, but that is a weak architectural alternative to data level integration in this critically important aspect of Master Data Management.    

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  • Five Ways Enterprise 2.0 Can Transform Your Business - Q&A from the Webcast

    - by [email protected]
    A few weeks ago, Vince Casarez and I presented with KMWorld on the Five Ways Enterprise 2.0 Can Transform Your Business. It was an enjoyable, interactive webcast in which Vince and I discussed the ways Enterprise 2.0 can transform your business and more importantly, highlighted key customer examples of how to do so. If you missed the webcast, you can catch a replay here. We had a lot of audience participation in some of the polls we conducted and in the Q&A session. We weren't able to address all of the questions during the broadcast, so we attempted to answer them here: Q: Which area within your firm focuses on Web 2.0? Meaning, do you find new departments developing just to manage the web 2.0 (Twitter, Facebook, etc.) user experience or are you structuring current departments? A: There are three distinct efforts within Oracle. The first is around delivery of these Web 2.0 services for enterprise deployments. This is the focus of the WebCenter team. The second effort is injecting these Web 2.0 services into use cases that drive the different enterprise applications. This effort is focused on how to manage these external services and bring them into a cohesive flow for marketing programs, customer care, and purchasing. The third effort is how we consume these services internally to enhance Oracle's business delivery. It leverages the technologies and use cases of the first two but also pushes the envelope with regards to future directions of these other two areas. Q: In a business, Web 2.0 is mostly like action logs. How can we leverage the official process practice versus the logs of a recent action? Example: a system configuration modified last night on a call out versus the official practice that everybody would use in the morning.A: The key thing to remember is that most Web 2.0 actions / activity streams today are based on collaboration and communication type actions. At least with public social sites like Facebook and Twitter. What we're delivering as part of the WebCenter Suite are not just these types of activities but also enterprise application activities. These enterprise application activities come from different application modules: purchasing, HR, order entry, sales opportunity, etc. The actions within these systems are normally tied to a business object or process: purchase order/customer, employee or department, customer and supplier, customer and product, respectively. Therefore, the activities or "logs" as you name them are able to be "typed" so that as a viewer, you can filter or decide to see only certain types of information. In your example, you could have a view that only showed you recent "configuration" changes and this could be right next to a view that showed off the items to be watched every morning. Q: It's great to hear about customers using the software but is there any plan for future webinars to show what the products/installs look like? That would be very helpful.A: We don't have a webinar planned to show off the install process. However, we have a viewlet that's posted on Oracle Technology Network. You can see it here:http://www.oracle.com/technetwork/testcontent/wcs-install-098014.htmlAnd we've got excellent documentation that walks you through the steps here:http://download.oracle.com/docs/cd/E14571_01/install.1111/e12001/install.htmAnd there's a whole set of demos and examples of what WebCenter can do at this URL:http://www.oracle.com/technetwork/middleware/webcenter/release11-demos-097468.html Q: How do you anticipate managing metadata across the enterprise to make content findable?A: We need to first make sure we are all talking about the same thing when we use a word like "metadata". Here's why...  For a developer, metadata means information that describes key elements of the portal or application and what the portal or application can do. For content systems, metadata means key terms that provide a taxonomy or folksonomy about the information that is being indexed, ordered, and managed. For business intelligence systems, metadata means key terms that provide labels to groups of data that most non-mathematicians need to understand. And for SOA, metadata means labels for parts of the processes that business owners should understand that connect development terminology. There are also additional requirements for metadata to be available to the team building these new solutions as well as requirements to make this metadata available to the running system. These requirements are often separated by "design time" and "run time" respectively. So clearly, a general goal of managing metadata across the enterprise is very challenging. We've invested a huge amount of resources around Oracle Metadata Services (MDS) to be able to provide a more generic system for all of these elements. No other vendor has anything like this technology foundation in their products. This provides a huge benefit to our customers as they will now be able to find content, processes, people, and information from a common set of search interfaces with consistent enterprise wide results. Q: Can you give your definition of terms as to document and content, please?A: Content applies to a broad category of information from Word documents, presentations and reports through attachments to invoices and/or purchase orders. Content is essentially any type of digital asset including images, video, and voice. A document is just one type of content. Q: Do you have special integration tools to realize an interaction between UCM and WebCenter Spaces/Services?A: Yes, we've dedicated a whole team of engineers to exploit the key features of Oracle UCM within WebCenter.  While ensuring that WebCenter can connect to other non-Oracle systems, we've made sure that with the combined set of Oracle technology, no other solution can match the combined power and integration.  This is part of the Oracle Fusion Middleware strategy which is to provide best in class capabilities for Content and Portals.  When combined together, the synergy between the two products enables users to quickly add capabilities when they are needed.  For example, simple document sharing is part of the combined product offering, but if legal discovery or archiving is required, Oracle UCM product includes these capabilities that can be quickly added.  There's no need to move content around or add another system to support this, it's just a feature that gets turned on within Oracle UCM. Q: All customers have some interaction with their applications and have many older versions, how do you see some of these new Enterprise 2.0 capabilities adding value to existing enterprise application deployments?A: Just as Service Oriented Architectures allowed for connecting the processes of different applications systems to work together, there's a need for a similar approach with regards to these enterprise 2.0 capabilities. Oracle WebCenter is built on a core architecture that allows for SOA of these Enterprise 2.0 services so that one set of scalable services can be used and integrated directly into any type of application. In this way, users can get immediate value out of the Enterprise 2.0 capabilities without having to wait for the next major release or upgrade. These centrally managed WebCenter services expose a set of standard interfaces that make it extremely easy to add them into existing applications no matter what technology the application has been implemented. Q: We've heard about Oracle Next Generation applications called "Fusion Applications", can you tell me how all this works together?A: Oracle WebCenter powers the core collaboration and social computing services found within Fusion Applications. It is the core user experience technology for how all the application screens have been implemented. And the core concept of task flows allows for all the Fusion Applications modules to be adaptable and composable by business users and IT without needing to be a professional developer. Oracle WebCenter is at the heart of the new Fusion Applications. In addition, the same patterns and technologies are now being added to the existing applications including JD Edwards, Siebel, Peoplesoft, and eBusiness Suite. The core technology enables all these customers to have a much smoother upgrade path to Fusion Applications. They get immediate benefits of injecting new user interactions into their existing applications without having to completely move to Fusion Applications. And then when the time comes, their users will already be well versed in how the new capabilities work. Q: Does any of this work with non Oracle software? Other databases? Other application servers? etc.A: We have made sure that Oracle WebCenter delivers the broadest set of development choices so that no matter what technology you developers are using, WebCenter capabilities can be quickly and easily added to the site or application. In addition, we have certified Oracle WebCenter to run against non-Oracle databases like DB2 and SQLServer. We have stated plans for certification against MySQL as well. Later in CY 2011, Oracle will provide certification on non-Oracle application servers such as WebSphere and JBoss. Q: How do we balance User and IT requirements in regards to Enterprise 2.0 technologies?A: Wrong decisions are often made because employee knowledge is not tapped efficiently and opportunities to innovate are often missed because the right people do not work together. Collaboration amongst workers in the right business context is critical for success. While standalone Enterprise 2.0 technologies can improve collaboration for collaboration's sake, using social collaboration tools in the context of business applications and processes will improve business responsiveness and lead companies to a more competitive position. As these systems become more mission critical it is essential that they maintain the highest level of performance and availability while scaling to support larger communities. Q: What are the ways in which Enterprise 2.0 can improve business responsiveness?A: With a wide range of Enterprise 2.0 tools in the marketplace, CIOs need to deploy solutions that will meet the requirements from users as well as address the requirements from IT. Workers want a next-generation user experience that is personalized and aggregates their daily tools and tasks, while IT needs to ensure the solution is secure, scalable, flexible, reliable and easily integrated with existing systems. An open and integrated approach to deploying portals, content management, and collaboration can enhance your business by addressing both the needs of knowledge workers for better information and the IT mandate to conserve resources by simplifying, consolidating and centralizing infrastructure and administration.  

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  • Can Microsoft Build Appliances?

    - by andrewbrust
    Billy Hollis, my Visual Studio Live! colleague and fellow Microsoft Regional Director said recently, and I am paraphrasing, that the computing world, especially on the consumer side, has shifted from one of building hardware and software that makes things possible to do, to building products and technologies that make things easy to do.  Billy crystalized things perfectly, as he often does. In this new world of “easy to do,” Apple has done very well and Microsoft has struggled.  In the old world, customers wanted a Swiss Army Knife, with the most gimmicks and gadgets possible.  In the new world, people want elegantly cutlery.  They may want cake cutters and utility knives too, but they don’t want one device that works for all three tasks.  People don’t want tools, they want utensils.  People don’t want machines.  They want appliances. Microsoft Appliances: They Do Exist Microsoft has built a few appliance-like devices.  I would say XBox 360 is an appliance,  It’s versatile, mind you, but it’s the kind of thing you plug in, turn on and use, as opposed to set-up, tune, and open up to upgrade the internals.  Windows Phone 7 is an appliance too.  It’s a true smartphone, unlike Windows Mobile which was a handheld computer with a radio stack.  Zune is an appliance too, and a nice one.  It hasn’t attained much traction in the market, but that’s probably because the seminal consumer computing appliance -- the iPod – got there so much more quickly. In the embedded world, Mediaroom, Microsoft’s set-top product for the cable industry (used by AT&T U-Verse and others) is an appliance.  So is Microsoft’s Sync technology, used in Ford automobiles.  Even on the enterprise side, Microsoft has an appliance: SQL Server Parallel Data Warehouse Edition (PDW) combines Microsoft software with select OEMs’ server, networking and storage hardware.  You buy the appliance units from the OEMs, plug them in, connect them and go. I would even say that Bing is an appliance.  Not in the hardware sense, mind you.  But from the software perspective, it’s a single-purpose product that you visit or run, use and then move on.  You don’t have to install it (except the iOS and Android native apps where it’s pretty straightforward), you don’t have to customize it, you don’t have to program it.  Basically, you just use it. Microsoft Appliances that Should Exist But Microsoft builds a bunch of things that are not appliances.  Media Center is not an appliance, and it most certainly should be.  Instead, it’s an app that runs on Windows 7.  It runs full-screen and you can use this configuration to conceal the fact that Windows is under it, but eventually something will cause you to abandon that masquerade (like Patch Tuesday). The next version of Windows Home Server won’t, in my opinion, be an appliance either.  Now that the Drive Extender technology is gone, and users can’t just add and remove drives into and from a single storage pool, the product is much more like a IT server and less like an appliance-premised one.  Much has been written about this decision by Microsoft.  I’ll just sum it up in one word: pity. Microsoft doesn’t have anything remotely appliance-like in the tablet category, either.  Until it does, it likely won’t have much market share in that space either.  And of course, the bulk of Microsoft’s product catalog on the business side is geared to enterprise machines and not personal appliances. Appliance DNA: They Gotta Have It. The consumerization of IT is real, because businesspeople are consumers too.  They appreciate the fit and finish of appliances at home, and they increasingly feel entitled to have it at work too.  Secure and reliable push email in a smartphone is necessary, but it isn’t enough.  People want great apps and a pleasurable user experience too.  The full Microsoft Office product is needed at work, but a PC with a keyboard and mouse, or maybe a touch screen that uses a stylus (or requires really small fingers), to run Office isn’t enough either.  People want a flawless touch experience available for the times they want to read and take quick notes.  Until Microsoft realizes this fully and internalizes it, it will suffer defeats in the consumer market and even setbacks in the business market.  Think about how slow the Office upgrade cycle is…now imagine if the next version of Office had a first-class alternate touch UI and consider the possible acceleration in adoption rates. Can Microsoft make the appliance switch?  Can the appliance mentality become pervasive at the company?  Can Microsoft hasten its release cycles dramatically and shed the “some assembly required” paradigm upon which many of its products are based?  Let’s face it, the chances that Microsoft won’t make this transition are significant. But there are also encouraging signs, and they should not be ignored.  The appliances we have already discussed, especially Xbox, Zune and Windows Phone 7, are the most obvious in this regard.  The fact that SQL Server has an appliance SKU now is a more subtle but perhaps also more significant outcome, because that product sits so smack in the middle of Microsoft’s enterprise stack.  Bing is encouraging too, especially given its integrated travel, maps and augmented reality capabilities.  As Bing gains market share, Microsoft has tangible proof that it can transform and win, even when everyone outside the company, and many within it, would bet otherwise. That Great Big Appliance in the Sky Perhaps the most promising (and evolving) proof points toward the appliance mentality, though, are Microsoft’s cloud offerings -- Azure and BPOS/Office 365.  While the cloud does not represent a physical appliance (quite the opposite in fact) its ability to make acquisition, deployment and use of technology simple for the user is absolutely an embodiment of the appliance mentality and spirit.  Azure is primarily a platform as a service offering; it doesn’t just provide infrastructure.  SQL Azure does likewise for databases.  And Office 365 does likewise for SharePoint, Exchange and Lync. You don’t administer, tune and manage servers; instead, you create databases or site collections or mailboxes and start using them. Upgrades come automatically, and it seems like releases will come more frequently.  Fault tolerance and content distribution is just there.  No muss.  No fuss.  You use these services; you don’t have to set them up and think about them.  That’s how appliances work.  To me, these signs point out that Microsoft has the full capability of transforming itself.  But there’s a lot of work ahead.  Microsoft may say they’re “all in” on the cloud, but the majority of the company is still oriented around its old products and models.  There needs to be a wholesale cultural transformation in Redmond.  It can happen, but product management, program management, the field and executive ranks must unify in the effort. So must partners, and even customers.  New leaders must rise up and Microsoft must be able to see itself as a winner.  If Microsoft does this, it could lock-in decades of new success, and be a standard business school case study for doing so.  If not, the company will have missed an opportunity, and may see its undoing.

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  • NVIDIA x server - "sudo nvidia config" does not generate a working 'xorg.config'

    - by Mike
    I am over 18 hours deep on this challenge. I got to this point and am stuck. very stuck. Maybe you can figure it out? Ubuntu Version 12.04 LTS with all the updates installed. Problem: The default settings in "etc/X11/xorg.conf" that are generated by the "nvidia-xconfig" tool, do not allow the NVIDIA x server to connect to the driver in my "System Settings Additional Driver window". (that's how I understand it. Lots of information below). Symptoms of Problem "System Settings Additional Driver" window has drivers, but the nvidia x server cannot connect/utilize any of the 4 drivers. the drivers are activated, but not in use. When I go to "System Tools Administration NVIDIA x server settings" I get an error that basically tells me to create a default file to initialize the NVIDIA X server (screen shot below). This is the messages the terminal gives after running a "sudo nvidia-xconfig" command for the first time. It seems that the generated file by the tool i just ran is generating a bad/unusable file: If I run the "sudo nvidia-xconfig" command again, I wont get an error the second time. However when I reboot, the default file that is generated (etc/X11/xorg.conf) simply puts the screen resolution at 800 x 600 (or something big like that). When I try to go to NVIDIA x server settings I am greeted with the same screen as the screen shot as in symptom 2 (no option to change the resolution). If I try to go to "system settings display" there are no other resolutions to choose from. At this point I must delete the newly minted "xorg.conf" and reinstate the original in its place. Here are the contents of the "xorg.conf" that is generated first (the one missing required information): # nvidia-xconfig: X configuration file generated by nvidia-xconfig # nvidia-xconfig: version 304.88 (buildmeister@swio-display-x86-rhel47-06) Wed Mar 27 15:32:58 PDT 2013 Section "ServerLayout" Identifier "Layout0" Screen 0 "Screen0" InputDevice "Keyboard0" "CoreKeyboard" InputDevice "Mouse0" "CorePointer" EndSection Section "Files" EndSection Section "InputDevice" # generated from default Identifier "Mouse0" Driver "mouse" Option "Protocol" "auto" Option "Device" "/dev/psaux" Option "Emulate3Buttons" "no" Option "ZAxisMapping" "4 5" EndSection Section "InputDevice" # generated from default Identifier "Keyboard0" Driver "kbd" EndSection Section "Monitor" Identifier "Monitor0" VendorName "Unknown" ModelName "Unknown" HorizSync 28.0 - 33.0 VertRefresh 43.0 - 72.0 Option "DPMS" EndSection Section "Device" Identifier "Device0" Driver "nvidia" VendorName "NVIDIA Corporation" EndSection Section "Screen" Identifier "Screen0" Device "Device0" Monitor "Monitor0" DefaultDepth 24 SubSection "Display" Depth 24 EndSubSection EndSection Hardware: I ran the "lspci|grep VGA". There results are: 00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09) 01:00.0 VGA compatible controller: NVIDIA Corporation GF108 [Quadro 1000M] (rev a1) More Hardware info: Ram: 16GB CPU: Intel Core i7-2720QM @2.2GHz * 8 Other: 64 bit. This is a triple boot computer and not a VM. Attempts With Not Success on My End: 1) Tried to append the "xorg.conf" with what I perceive is missing information and obviously it didn't fly. 2) All the other stuff I tried got me to this point. 3) See if this link is helpful to you (I barely get it, but i get enough knowing that a smarter person might find this useful): http://manpages.ubuntu.com/manpages/lucid/man1/nvidia-xconfig.1.html 4) I am completely new to Linux (40 hours over past week), but not to programming. However I am very serious about changing over to Linux. When you respond (I hope someone responds...) please respond in a way that a person new to Linux can understand. 5) By the way, the reason I am in this mess is because I MUST have a second monitor running from my laptop, and "System Settings Display" doesn't recognize my second display. I know it is possible to make the second display work in my system, because when I boot from the install CD, I perform work on the native laptop monitor, but the second monitor shows a purple screen with Ubuntu in the middle, so I know the VGA port is sending a signal out. If this is too much for you to tackle please suggest an alternative method to get a second display. I don't want to go to windows but I cannot have a single display. I am really fudged here. I hope some smart person can help. Thanks in advance. Mike. **********************EDIT #1********************** More Details About Graphics Card I was asked "which brand of nvidia-card do you have exactly?" Here is what I did to provide more info (maybe relevant, maybe not, but here is everything): 1) Took my Lenovo W520 right apart to see if there is an identifier on the actual card. However I realized that if I get deep enough to take a look, the laptop "won't like it". so I put it back together. Figuring out the card this way is not an option for me right now. 2) (My computer is triple boot) I logged into Win7 and ran 'dxdiag' command. here is the screen shot: 3) I tried to look on the lenovo website for more details... but no luck. I took a look at my receipts and here is info form receipt: System Unit: W520 NVIDIA Quadro 1000M 2GB 4) In win7 I went to the NVIDIA website and used the option to have my card 'scanned' by a Java applet to determine the latest update for my card. I tried the same with Ubuntu but I can't get the applet to run. Here is the recommended driver from from the NVIDIA Applet for my card for Win7 (I hope this shines some light on the specifics of the card): Quadro/NVS/Tesla/GRID Desktop Driver Release R319 Version: 320.00 WHQL Release Date: 3.5.2013 5) Also I went on the NVIDIA driver search and looked through every possible combination of product type + product series + product to find all the combinations that yield a 1000M card. My card is: Product Type: Quadro Product Series: Quadro Series (Notebooks) Product: 1000M ***********************EDIT #2******************* Additional Symptoms Another question that generated more symptoms I previously didn't mention was: "After generating xorg.conf by nvidia-xconfig, go to additional drivers, do you see nvidia-304?" 1) I took a screen shot of the "additional drivers" right after generating xorg.conf by nvidia-xconfig. Here it is: 2) Then I did a reboot. Now Ubuntu is 600 x 800 resolution. When I logged in after the computer came up I got an error (which I always get after generating xorg.conf by nvidia-xconfig and rebooting) 3) To finally answer the question - No. There is no "NVIDIA-304" driver. Screen shot of additional drivers after generating xorg.conf by nvidia-xconfig and rebooting : At this point I revert to the original xorg.conf and delete the xorg.conf generated by Nvidia.

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  • Massive Silverlight Giveaway! DevExpress , Syncfusion, Crypto Obfuscator and SL Spy!

    - by mbcrump
    Oh my, have we grown! Maybe I should change the name to Multiple Silverlight Giveaways. So far, my Silverlight giveaways have been such a success that I’m going to be able to give away more than one Silverlight product every month. Last month, we gave away 3 great products. 1) ComponentOne Silverlight Controls 2)  ComponentOne XAP Optimizer (with obfuscation) and 3) Silverlight Spy. This month, we will give away 4 great Silverlight products and have 4 different winners. This way the Silverlight community can grow with more than just one person winning all the prizes. This month we will be giving away: DevExpress Silverlight Controls – Over 50+ Silverlight Controls Syncfusion User Interface Edition - Create stunning line of business silverlight applications with a wide range of components including a high performance grid, docking manager, chart, gauge, scheduler and much more. Crypto Obfuscator – Works for all .NET including Silverlight/Windows Phone 7. Silverlight Spy – provides a license EVERY month for this giveaway. ----------------------------------------------------------------------------------------------------------------------------------------------------------- Win a FREE developer’s license of one of the products listed above! 4 winners will be announced on April 1st, 2011! To be entered into the contest do the following things: Subscribe to my feed. – Use Google Reader, email or whatever is best for you.  Leave a comment below with a valid email account (I WILL NOT share this info with anyone.) Retweet the following : I just entered to win free #Silverlight controls from @mbcrump . Register here: http://mcrump.me/fTSmB8 ! Don’t change the URL because this will allow me to track the users that Tweet this page. Don’t forget to visit each of the vendors sites because they made this possible. MichaelCrump.Net provides Silverlight Giveaways every month. You can also see the latest giveaway by bookmarking http://giveaways.michaelcrump.net . ---------------------------------------------------------------------------------------------------------------------------------------------------------- DevExpress Silverlight Controls Let’s take a quick look at some of the software that is provided in this giveaway. Before we get started with the Silverlight Controls, here is a couple of links to bookmark for the DevExpress Silverlight Controls: The Live Demos of the Silverlight Controls is located here. Great Video Tutorials of the Silverlight Controls are here. One thing that I liked about the DevExpress is how easy it was to find demos of each control. After you install the controls the following Program Group appears complete with “demos” that include full-source.   So, the first question that you may ask is, “What is included?” Here is the official list below. I wanted to show several of the controls that I think developers will use the most. The Book – Very rich animation between switching pages. Very easy to add your own images and custom text. The Menu – This is another control that just looked great. You can easily add images to the menu items with a few lines of XAML. The Window / Dialog Box – You can use this control to make a very beautiful “Wizard” to help your users navigate between pages. This is useful in setup or installation. Calculator – This would be useful for any type of Banking app. Also a first that I’ve seen from a 3rd party Control company. DatePicker – This controls feels a lot smoother than the one provided by Microsoft. It also provides the ability to “Clear” the selection. Overall the DevExpress Silverlight Controls feature a lot of quality controls that you should check out. You can go ahead and download a trial version of it right now by clicking here. If you win the contest you can simply enter your registration key and continue using the product without reinstalling. Syncfusion User Interface Edition Before we get started with the Syncfusion User Interface Edition, here is a couple of links to bookmark. The Live Demos can be found here. You can download a demo of it now at http://www.syncfusion.com/downloads/evalstart. After you install the Syncfusion, you can view the dashboard to run locally installed samples. You may also download the documentation to your local machine if needed. Since the name of the package is “User Interface Edition”, I decided to share several samples that struck me as “awesome”. Dashboard Gauges – I was very impressed with the various gauges they have included. The digital clock also looks very impressive. Diagram – The diagrams are also very easy to build. In the sample project below you can drag/drop the shapes onto the content pane. More complex lines like the Bezier lines are also easy to create using Syncfusion. Scheduling – Another strong component was the Scheduling with built-in support for Themes. Tools – If all of that wasn’t enough, it also comes with a nice pack of essential tools. Syncfusion has a nice variety of Silverlight Controls that you should check out. You can go ahead and download a trial version of it right now by clicking here. Crypto Obfuscator The following feature set is what is important to me in an Obfuscator since I am a Silverlight/WP7 Developer: And thankfully this is what you get in Crypto Obfuscator. You can download a trial version right now if you want to go ahead and play with it. Let’s spend a few moments taking a look at the application. After you have installed Crypto Obfuscator you will see the following screen: After you click on Assemblies you have the option to add your .XAP file in: I went ahead and loaded my .xap file from a Silverlight Application. At this point, you can simply save your project and hit “Obfuscate” and your done. You don’t have to mess with any of the other settings if you don’t want too. Of course, you can change the settings and add obfuscation rules, watermarks and signing if you wish.  After Obfuscation, it looks like this in .NET Reflector: I was trying to browse through methods and it actually crashed Reflector. This confirms the level of protection the obfuscator is providing. If this were a commercial application that my team built, I would have a huge smile on my face right now. Crypto Obfuscator is a great product and I hope you will spend the time learning more about it. Silverlight Spy Silverlight Spy is a runtime inspector tool that will tell you pretty much everything that is going on with the application. Basically, you give it a URL that contains a Silverlight application and you can explore the element tree, events, xaml and so much more. This has already been reviewed on MichaelCrump.net. _________________________________________________________________________________________ Thanks for reading and don’t forget to leave a comment below in order to win one of the four prizes available! Subscribe to my feed

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  • Dell Studio 1737 Overheating

    - by Sean
    I am using a Dell Studio 1737 laptop. I have been running Linux and have ran Windows recently for a very long time. I upgraded to the 10.10 distribution and since that distro, it seems that for some reason all Linuxes want to push my laptop to extremes. I have recently upgraded to Ubuntu 12.04 since I heart that it contains kernel fixes for overheating issues. 12.04 will actually eventually cool the system, but that is after the fans run to the point it sounds like a jet aircraft taking off and the laptop makes my hands sweat. In trying to combat the heat problems I have done the following: I installed the propriatery driver for my ATI Mobility HD 3600. I have tried both the one in the Additional Drivers and also tried ATI's latest greatest version. If I don't install this my laptop will overheat and shut off in minutes. Both seem to perform similarly, but the heat problem remains. I have tried limiting the CPU by installing the CPUFreq Indicator. This does help keep the machine from shutting off, but the heat is still uncomfortable to be around the machine. I usually run in power saver mode or run the cpu at 1.6 GHZ just to error on safety. I ran sensors-detect and here are the results: sean@sean-Studio-1737:~$ sudo sensors-detect # sensors-detect revision 5984 (2011-07-10 21:22:53 +0200) # System: Dell Inc. Studio 1737 (laptop) # Board: Dell Inc. 0F237N This program will help you determine which kernel modules you need to load to use lm_sensors most effectively. It is generally safe and recommended to accept the default answers to all questions, unless you know what you're doing. Some south bridges, CPUs or memory controllers contain embedded sensors. Do you want to scan for them? This is totally safe. (YES/no): y Module cpuid loaded successfully. Silicon Integrated Systems SIS5595... No VIA VT82C686 Integrated Sensors... No VIA VT8231 Integrated Sensors... No AMD K8 thermal sensors... No AMD Family 10h thermal sensors... No AMD Family 11h thermal sensors... No AMD Family 12h and 14h thermal sensors... No AMD Family 15h thermal sensors... No AMD Family 15h power sensors... No Intel digital thermal sensor... Success! (driver `coretemp') Intel AMB FB-DIMM thermal sensor... No VIA C7 thermal sensor... No VIA Nano thermal sensor... No Some Super I/O chips contain embedded sensors. We have to write to standard I/O ports to probe them. This is usually safe. Do you want to scan for Super I/O sensors? (YES/no): y Probing for Super-I/O at 0x2e/0x2f Trying family `National Semiconductor/ITE'... No Trying family `SMSC'... No Trying family `VIA/Winbond/Nuvoton/Fintek'... No Trying family `ITE'... No Probing for Super-I/O at 0x4e/0x4f Trying family `National Semiconductor/ITE'... Yes Found `ITE IT8512E/F/G Super IO' (but not activated) Some hardware monitoring chips are accessible through the ISA I/O ports. We have to write to arbitrary I/O ports to probe them. This is usually safe though. Yes, you do have ISA I/O ports even if you do not have any ISA slots! Do you want to scan the ISA I/O ports? (YES/no): y Probing for `National Semiconductor LM78' at 0x290... No Probing for `National Semiconductor LM79' at 0x290... No Probing for `Winbond W83781D' at 0x290... No Probing for `Winbond W83782D' at 0x290... No Lastly, we can probe the I2C/SMBus adapters for connected hardware monitoring devices. This is the most risky part, and while it works reasonably well on most systems, it has been reported to cause trouble on some systems. Do you want to probe the I2C/SMBus adapters now? (YES/no): y Using driver `i2c-i801' for device 0000:00:1f.3: Intel ICH9 Module i2c-i801 loaded successfully. Module i2c-dev loaded successfully. Now follows a summary of the probes I have just done. Just press ENTER to continue: Driver `coretemp': * Chip `Intel digital thermal sensor' (confidence: 9) To load everything that is needed, add this to /etc/modules: #----cut here---- # Chip drivers coretemp #----cut here---- If you have some drivers built into your kernel, the list above will contain too many modules. Skip the appropriate ones! Do you want to add these lines automatically to /etc/modules? (yes/NO)y Successful! Monitoring programs won't work until the needed modules are loaded. You may want to run 'service module-init-tools start' to load them. Unloading i2c-dev... OK Unloading i2c-i801... OK Unloading cpuid... OK sean@sean-Studio-1737:~$ sudo service module-init-tools start module-init-tools stop/waiting I also tried installing i8k but that didn't work since it didn't seem to be able to communicate with the hardware (probably for different kind of device). Also I ran acpi -V and here are the results: Battery 0: Full, 100% Battery 0: design capacity 613 mAh, last full capacity 260 mAh = 42% Adapter 0: on-line Thermal 0: ok, 49.0 degrees C Thermal 0: trip point 0 switches to mode critical at temperature 100.0 degrees C Thermal 1: ok, 48.0 degrees C Thermal 1: trip point 0 switches to mode critical at temperature 100.0 degrees C Thermal 2: ok, 51.0 degrees C Thermal 2: trip point 0 switches to mode critical at temperature 100.0 degrees C Cooling 0: LCD 0 of 15 Cooling 1: Processor 0 of 10 Cooling 2: Processor 0 of 10 I have hit a wall and don't know what to do now. Any advice is appreciated.

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  • SQL SERVER – SSIS Look Up Component – Cache Mode – Notes from the Field #028

    - by Pinal Dave
    [Notes from Pinal]: Lots of people think that SSIS is all about arranging various operations together in one logical flow. Well, the understanding is absolutely correct, but the implementation of the same is not as easy as it seems. Similarly most of the people think lookup component is just component which does look up for additional information and does not pay much attention to it. Due to the same reason they do not pay attention to the same and eventually get very bad performance. Linchpin People are database coaches and wellness experts for a data driven world. In this 28th episode of the Notes from the Fields series database expert Tim Mitchell (partner at Linchpin People) shares very interesting conversation related to how to write a good lookup component with Cache Mode. In SQL Server Integration Services, the lookup component is one of the most frequently used tools for data validation and completion.  The lookup component is provided as a means to virtually join one set of data to another to validate and/or retrieve missing values.  Properly configured, it is reliable and reasonably fast. Among the many settings available on the lookup component, one of the most critical is the cache mode.  This selection will determine whether and how the distinct lookup values are cached during package execution.  It is critical to know how cache modes affect the result of the lookup and the performance of the package, as choosing the wrong setting can lead to poorly performing packages, and in some cases, incorrect results. Full Cache The full cache mode setting is the default cache mode selection in the SSIS lookup transformation.  Like the name implies, full cache mode will cause the lookup transformation to retrieve and store in SSIS cache the entire set of data from the specified lookup location.  As a result, the data flow in which the lookup transformation resides will not start processing any data buffers until all of the rows from the lookup query have been cached in SSIS. The most commonly used cache mode is the full cache setting, and for good reason.  The full cache setting has the most practical applications, and should be considered the go-to cache setting when dealing with an untested set of data. With a moderately sized set of reference data, a lookup transformation using full cache mode usually performs well.  Full cache mode does not require multiple round trips to the database, since the entire reference result set is cached prior to data flow execution. There are a few potential gotchas to be aware of when using full cache mode.  First, you can see some performance issues – memory pressure in particular – when using full cache mode against large sets of reference data.  If the table you use for the lookup is very large (either deep or wide, or perhaps both), there’s going to be a performance cost associated with retrieving and caching all of that data.  Also, keep in mind that when doing a lookup on character data, full cache mode will always do a case-sensitive (and in some cases, space-sensitive) string comparison even if your database is set to a case-insensitive collation.  This is because the in-memory lookup uses a .NET string comparison (which is case- and space-sensitive) as opposed to a database string comparison (which may be case sensitive, depending on collation).  There’s a relatively easy workaround in which you can use the UPPER() or LOWER() function in the pipeline data and the reference data to ensure that case differences do not impact the success of your lookup operation.  Again, neither of these present a reason to avoid full cache mode, but should be used to determine whether full cache mode should be used in a given situation. Full cache mode is ideally useful when one or all of the following conditions exist: The size of the reference data set is small to moderately sized The size of the pipeline data set (the data you are comparing to the lookup table) is large, is unknown at design time, or is unpredictable Each distinct key value(s) in the pipeline data set is expected to be found multiple times in that set of data Partial Cache When using the partial cache setting, lookup values will still be cached, but only as each distinct value is encountered in the data flow.  Initially, each distinct value will be retrieved individually from the specified source, and then cached.  To be clear, this is a row-by-row lookup for each distinct key value(s). This is a less frequently used cache setting because it addresses a narrower set of scenarios.  Because each distinct key value(s) combination requires a relational round trip to the lookup source, performance can be an issue, especially with a large pipeline data set to be compared to the lookup data set.  If you have, for example, a million records from your pipeline data source, you have the potential for doing a million lookup queries against your lookup data source (depending on the number of distinct values in the key column(s)).  Therefore, one has to be keenly aware of the expected row count and value distribution of the pipeline data to safely use partial cache mode. Using partial cache mode is ideally suited for the conditions below: The size of the data in the pipeline (more specifically, the number of distinct key column) is relatively small The size of the lookup data is too large to effectively store in cache The lookup source is well indexed to allow for fast retrieval of row-by-row values No Cache As you might guess, selecting no cache mode will not add any values to the lookup cache in SSIS.  As a result, every single row in the pipeline data set will require a query against the lookup source.  Since no data is cached, it is possible to save a small amount of overhead in SSIS memory in cases where key values are not reused.  In the real world, I don’t see a lot of use of the no cache setting, but I can imagine some edge cases where it might be useful. As such, it’s critical to know your data before choosing this option.  Obviously, performance will be an issue with anything other than small sets of data, as the no cache setting requires row-by-row processing of all of the data in the pipeline. I would recommend considering the no cache mode only when all of the below conditions are true: The reference data set is too large to reasonably be loaded into SSIS memory The pipeline data set is small and is not expected to grow There are expected to be very few or no duplicates of the key values(s) in the pipeline data set (i.e., there would be no benefit from caching these values) Conclusion The cache mode, an often-overlooked setting on the SSIS lookup component, represents an important design decision in your SSIS data flow.  Choosing the right lookup cache mode directly impacts the fidelity of your results and the performance of package execution.  Know how this selection impacts your ETL loads, and you’ll end up with more reliable, faster packages. If you want me to take a look at your server and its settings, or if your server is facing any issue we can Fix Your SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: SSIS

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  • Columnstore Case Study #2: Columnstore faster than SSAS Cube at DevCon Security

    - by aspiringgeek
    Preamble This is the second in a series of posts documenting big wins encountered using columnstore indexes in SQL Server 2012 & 2014.  Many of these can be found in my big deck along with details such as internals, best practices, caveats, etc.  The purpose of sharing the case studies in this context is to provide an easy-to-consume quick-reference alternative. See also Columnstore Case Study #1: MSIT SONAR Aggregations Why Columnstore? As stated previously, If we’re looking for a subset of columns from one or a few rows, given the right indexes, SQL Server can do a superlative job of providing an answer. If we’re asking a question which by design needs to hit lots of rows—DW, reporting, aggregations, grouping, scans, etc., SQL Server has never had a good mechanism—until columnstore. Columnstore indexes were introduced in SQL Server 2012. However, they're still largely unknown. Some adoption blockers existed; yet columnstore was nonetheless a game changer for many apps.  In SQL Server 2014, potential blockers have been largely removed & they're going to profoundly change the way we interact with our data.  The purpose of this series is to share the performance benefits of columnstore & documenting columnstore is a compelling reason to upgrade to SQL Server 2014. The Customer DevCon Security provides home & business security services & has been in business for 135 years. I met DevCon personnel while speaking to the Utah County SQL User Group on 20 February 2012. (Thanks to TJ Belt (b|@tjaybelt) & Ben Miller (b|@DBADuck) for the invitation which serendipitously coincided with the height of ski season.) The App: DevCon Security Reporting: Optimized & Ad Hoc Queries DevCon users interrogate a SQL Server 2012 Analysis Services cube via SSRS. In addition, the SQL Server 2012 relational back end is the target of ad hoc queries; this DW back end is refreshed nightly during a brief maintenance window via conventional table partition switching. SSRS, SSAS, & MDX Conventional relational structures were unable to provide adequate performance for user interaction for the SSRS reports. An SSAS solution was implemented requiring personnel to ramp up technically, including learning enough MDX to satisfy requirements. Ad Hoc Queries Even though the fact table is relatively small—only 22 million rows & 33GB—the table was a typical DW table in terms of its width: 137 columns, any of which could be the target of ad hoc interrogation. As is common in DW reporting scenarios such as this, it is often nearly to optimize for such queries using conventional indexing. DevCon DBAs & developers attended PASS 2012 & were introduced to the marvels of columnstore in a session presented by Klaus Aschenbrenner (b|@Aschenbrenner) The Details Classic vs. columnstore before-&-after metrics are impressive. Scenario   Conventional Structures   Columnstore   Δ SSRS via SSAS 10 - 12 seconds 1 second >10x Ad Hoc 5-7 minutes (300 - 420 seconds) 1 - 2 seconds >100x Here are two charts characterizing this data graphically.  The first is a linear representation of Report Duration (in seconds) for Conventional Structures vs. Columnstore Indexes.  As is so often the case when we chart such significant deltas, the linear scale doesn’t expose some the dramatically improved values corresponding to the columnstore metrics.  Just to make it fair here’s the same data represented logarithmically; yet even here the values corresponding to 1 –2 seconds aren’t visible.  The Wins Performance: Even prior to columnstore implementation, at 10 - 12 seconds canned report performance against the SSAS cube was tolerable. Yet the 1 second performance afterward is clearly better. As significant as that is, imagine the user experience re: ad hoc interrogation. The difference between several minutes vs. one or two seconds is a game changer, literally changing the way users interact with their data—no mental context switching, no wondering when the results will appear, no preoccupation with the spinning mind-numbing hurry-up-&-wait indicators.  As we’ve commonly found elsewhere, columnstore indexes here provided performance improvements of one, two, or more orders of magnitude. Simplified Infrastructure: Because in this case a nonclustered columnstore index on a conventional DW table was faster than an Analysis Services cube, the entire SSAS infrastructure was rendered superfluous & was retired. PASS Rocks: Once again, the value of attending PASS is proven out. The trip to Charlotte combined with eager & enquiring minds let directly to this success story. Find out more about the next PASS Summit here, hosted this year in Seattle on November 4 - 7, 2014. DevCon BI Team Lead Nathan Allan provided this unsolicited feedback: “What we found was pretty awesome. It has been a game changer for us in terms of the flexibility we can offer people that would like to get to the data in different ways.” Summary For DW, reports, & other BI workloads, columnstore often provides significant performance enhancements relative to conventional indexing.  I have documented here, the second in a series of reports on columnstore implementations, results from DevCon Security, a live customer production app for which performance increased by factors of from 10x to 100x for all report queries, including canned queries as well as reducing time for results for ad hoc queries from 5 - 7 minutes to 1 - 2 seconds. As a result of columnstore performance, the customer retired their SSAS infrastructure. I invite you to consider leveraging columnstore in your own environment. Let me know if you have any questions.

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  • How can I remove old kernels/install new ones when /boot is full?

    - by Marcel
    I know this question is asked many times before, however with me it is just a bit different I guess. # df -h Filesystem Size Used Avail Use% Mounted on /dev/sda3 224G 5.2G 208G 3% / udev 1.9G 4.0K 1.9G 1% /dev tmpfs 777M 260K 777M 1% /run none 5.0M 0 5.0M 0% /run/lock none 1.9G 0 1.9G 0% /run/shm /dev/sda2 90M 88M 0 100% /boot /dev/sda6 1.9G 514M 1.3G 29% /tmp My boot partition is full. Current Kernel: # uname -r 3.2.0-35-generic All Kernels: # dpkg --list | grep linux-image ii linux-image-3.2.0-32-generic 3.2.0-32.51 Linux kernel image for version 3.2.0 on 64 bit x86 SMP ii linux-image-3.2.0-34-generic 3.2.0-34.53 Linux kernel image for version 3.2.0 on 64 bit x86 SMP ii linux-image-3.2.0-35-generic 3.2.0-35.55 Linux kernel image for version 3.2.0 on 64 bit x86 SMP iF linux-image-3.2.0-37-generic 3.2.0-37.58 Linux kernel image for version 3.2.0 on 64 bit x86 SMP iF linux-image-3.2.0-38-generic 3.2.0-38.60 Linux kernel image for version 3.2.0 on 64 bit x86 SMP iU linux-image-generic 3.2.0.37.45 Generic Linux kernel image So I thought of removing the 3.2.0.32-generic kernel with: # sudo apt-get purge linux-image-3.2.0-32-generic Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these: The following packages have unmet dependencies: linux-generic : Depends: linux-headers-generic (= 3.2.0.37.45) but 3.2.0.38.46 is to be installed E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). No success. When I try apt-get -f install it also fails: # apt-get -f install Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following packages were automatically installed and are no longer required: linux-headers-3.2.0-34 linux-headers-3.2.0-35 linux-headers-3.2.0-34-generic linux-headers-3.2.0-35-generic Use 'apt-get autoremove' to remove them. The following extra packages will be installed: linux-generic linux-image-generic The following packages will be upgraded: linux-generic linux-image-generic 2 upgraded, 0 newly installed, 0 to remove and 9 not upgraded. 5 not fully installed or removed. Need to get 0 B/4,334 B of archives. After this operation, 0 B of additional disk space will be used. Do you want to continue [Y/n]? y Setting up initramfs-tools (0.99ubuntu13.1) ... update-initramfs: deferring update (trigger activated) Setting up linux-image-3.2.0-37-generic (3.2.0-37.58) ... Running depmod. update-initramfs: deferring update (hook will be called later) The link /initrd.img is a dangling linkto /boot/initrd.img-3.2.0-38-generic Examining /etc/kernel/postinst.d. run-parts: executing /etc/kernel/postinst.d/initramfs-tools 3.2.0-37-generic /boot/vmlinuz-3.2.0-37-generic update-initramfs: Generating /boot/initrd.img-3.2.0-37-generic gzip: stdout: No space left on device E: mkinitramfs failure cpio 141 gzip 1 update-initramfs: failed for /boot/initrd.img-3.2.0-37-generic with 1. run-parts: /etc/kernel/postinst.d/initramfs-tools exited with return code 1 Failed to process /etc/kernel/postinst.d at /var/lib/dpkg/info/linux-image-3.2.0-37-generic.postinst line 1010. dpkg: error processing linux-image-3.2.0-37-generic (--configure): subprocess installed post-installation script returned error exit status 2 Setting up linux-image-3.2.0-38-generic (3.2.0-38.60) ... Running depmod. update-initramfs: deferring update (hook will be called later) The link /initrd.img is a dangling linkto /boot/initrd.img-3.2.0-37-generic Examining /etc/kernel/postinst.d. run-parts: executing /etc/kernel/postinst.d/initramfs-tools 3.2.0-38-generic /boot/vmlinuz-3.2.0-38-generic update-initramfs: Generating /boot/initrd.img-3.2.0-38-generic gzip: stdout: No space left on device E: mkinitramfs failure cpio 141 gzip 1 update-initramfs: failed for /boot/initrd.img-3.2.0-38-generic with 1. run-parts: /etc/kernel/postinst.d/initramfs-tools exited with return code 1 Failed to process /etc/kernel/postinst.d at /var/lib/dpkg/info/linux-image-3.2.0-38-generic.postinst line 1010. dpkg: error processing linux-image-3.2.0-38-generic (--configure): subprocess installed post-installation script returned error exit status 2 dpkg: dependency problems prevent configuration of linux-image-generic: linux-image-generic depends on linux-image-3.2.0-37-generic; however: Package linux-image-3.2.0-37-generic is not configured yet. dpkg: error processing linux-image-generic (--configure): dependency problems - leaving unconfigured dpkg: dependency problems prevent configuration of linux-generic: linux-generic depends on linux-image-generic (= 3.2.0.37.45); however: Package linux-image-generic is not configured yet. linux-generic depends on linux-headers-generic (= 3.2.0.37.45); however: Version of linux-headers-generic on system is 3.2.0.38.46. dpkg: error processing linux-generic (--configure): dependency problems - leaving unconfigured Processing triggers for initramfs-tools ... No apport report written because the error message indicates its a followup error from a previous failure. No apport report written because MaxReports is reached already update-initramfs: Generating /boot/initrd.img-3.2.0-35-generic gzip: stdout: No space left on device E: mkinitramfs failure cpio 141 gzip 1 update-initramfs: failed for /boot/initrd.img-3.2.0-35-generic with 1. dpkg: error processing initramfs-tools (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports is reached already Errors were encountered while processing: linux-image-3.2.0-37-generic linux-image-3.2.0-38-generic linux-image-generic linux-generic initramfs-tools E: Sub-process /usr/bin/dpkg returned an error code (1) Any help would really be appreciated. Update: I did: sudo rm /boot/*-3.2.0-32-generic /boot/*-3.2.0-34-generic After that the following problem with apt-get -f install: root@localhost:/# apt-get -f install Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following extra packages will be installed: linux-generic The following packages will be upgraded: linux-generic 1 upgraded, 0 newly installed, 0 to remove and 9 not upgraded. 1 not fully installed or removed. Need to get 0 B/1,722 B of archives. After this operation, 0 B of additional disk space will be used. Do you want to continue [Y/n]? y dpkg: dependency problems prevent configuration of linux-generic: linux-generic depends on linux-image-generic (= 3.2.0.37.45); however: Version of linux-image-generic on system is 3.2.0.38.46. linux-generic depends on linux-headers-generic (= 3.2.0.37.45); however: Version of linux-headers-generic on system is 3.2.0.38.46. dpkg: error processing linux-generic (--configure): dependency problems - leaving unconfigured No apport report written because the error message indicates its a followup error from a previous failure. Errors were encountered while processing: linux-generic E: Sub-process /usr/bin/dpkg returned an error code (1)

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  • The Birth of a Method - Where did OUM come from?

    - by user702549
    It seemed fitting to start this blog entry with the OUM vision statement. The vision for the Oracle® Unified Method (OUM) is to support the entire Enterprise IT lifecycle, including support for the successful implementation of every Oracle product.  Well, it’s that time of year again; we just finished testing and packaging OUM 5.6.  It will be released for general availability to qualifying customers and partners this month.  Because of this, I’ve been reflecting back on how the birth of Oracle’s Unified method - OUM came about. As the Release Director of OUM, I’ve been honored to package every method release.  No, maybe you’d say it’s not so special.  Of course, anyone can use packaging software to create an .exe file.  But to me, it is pretty special, because so many people work together to make each release come about.  The rich content that results is what makes OUM’s history worth talking about.   To me, professionally speaking, working on OUM, well it’s been “a labor of love”.  My youngest child was just 8 years old when OUM was born, and she’s now in High School!  Watching her grow and change has been fascinating, if you ask her, she’s grown up hearing about OUM.  My son would often walk into my home office and ask “How is OUM today, Mom?”  I am one of many people that take care of OUM, and have watched the method “mature” over these last 6 years.  Maybe that makes me a "Method Mom" (someone in one of my classes last year actually said this outloud) but there are so many others who collaborate and care about OUM Development. I’ve thought about writing this blog entry for a long time just to reflect on how far the Method has come. Each release, as I prepare the OUM Contributors list, I see how many people’s experience and ideas it has taken to create this wealth of knowledge, process and task guidance as well as templates and examples.  If you’re wondering how many people, just go into OUM select the resources button on the top of most pages of the method, and on that resources page click the ABOUT link. So now back to my nostalgic moment as I finished release 5.6 packaging.  I reflected back, on all the things that happened that cause OUM to become not just a dream but to actually come to fruition.  Here are some key conditions that make it possible for each release of the method: A vision to have one method instead of many methods, thereby focusing on deeper, richer content People within Oracle’s consulting Organization  willing to contribute to OUM providing Subject Matter Experts who are willing to write down and share what they know. Oracle’s continued acquisition of software companies, the need to assimilate high quality existing materials from these companies The need to bring together people from very different backgrounds and provide a common language to support Oracle Product implementations that often involve multiple product families What came first, and then what was the strategy? Initially OUM 4.0 was based on Oracle’s J2EE Custom Development Method (JCDM), it was a good “backbone”  (work breakdown structure) it was Unified Process based, and had good content around UML as well as custom software development.  But it needed to be extended in order to achieve the OUM Vision. What happened after that was to take in the “best of the best”, the legacy and acquired methods were scheduled for assimilation into OUM, one release after another.  We incrementally built OUM.  We didn’t want to lose any of the expertise that was reflected in AIM (Oracle’s legacy Application Implementation Method), Compass (People Soft’s Application implementation method) and so many more. When was OUM born? OUM 4.1 published April 30, 2006.  This release allowed Oracles Advanced Technology groups to begin the very first implementations of Fusion Middleware.  In the early days of the Method we would prepare several releases a year.  Our iterative release development cycle began and continues to be refined with each Method release.  Now we typically see one major release each year. The OUM release development cycle is not unlike many Oracle Implementation projects in that we need to gather requirements, prioritize, prepare the content, test package and then go production.  Typically we develop an OUM release MoSCoW (must have, should have, could have, and won’t have) right after the prior release goes out.   These are the high level requirements.  We break the timeframe into increments, frequent checkpoints that help us assess the content and progress is measured through frequent checkpoints.  We work as a team to prioritize what should be done in each increment. Yes, the team provides the estimates for what can be done within a particular increment.  We sometimes have Method Development workshops (physically or virtually) to accelerate content development on a particular subject area, that is where the best content results. As the written content nears the final stages, it goes through edit and evaluation through peer reviews, and then moves into the release staging environment.  Then content freeze and testing of the method pack take place.  This iterative cycle is run using the OUM artifacts that make sense “fit for purpose”, project plans, MoSCoW lists, Test plans are just a few of the OUM work products we use on a Method Release project. In 2007 OUM 4.3, 4.4 and 4.5 were published.  With the release of 4.5 our Custom BI Method (Data Warehouse Method FastTrack) was assimilated into OUM.  These early releases helped us align Oracle’s Unified method with other industry standards Then in 2008 we made significant changes to the OUM “Backbone” to support Applications Implementation projects with that went to the OUM 5.0 release.  Now things started to get really interesting.  Next we had some major developments in the Envision focus area in the area of Enterprise Architecture.  We acquired some really great content from the former BEA, Liquid Enterprise Method (LEM) along with some SMEs who were willing to work at bringing this content into OUM.  The Service Oriented Architecture content in OUM is extensive and can help support the successful implementation of Fusion Middleware, as well as Fusion Applications. Of course we’ve developed a wealth of OUM training materials that work also helps to improve the method content.  It is one thing to write “how to”, and quite another to be able to teach people how to use the materials to improve the success of their projects.  I’ve learned so much by teaching people how to use OUM. What's next? So here toward the end of 2012, what’s in store in OUM 5.6, well, I’m sure you won’t be surprised the answer is Cloud Computing.   More details to come in the next couple of weeks!  The best part of being involved in the development of OUM is to see how many people have “adopted” OUM over these six years, Clients, Partners, and Oracle Consultants.  The content just gets better with each release.   I’d love to hear your comments on how OUM has evolved, and ideas for new content you’d like to see in the upcoming releases.

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  • The Business of Winning Innovation: An Exclusive Blog Series

    - by Kerrie Foy
    "The Business of Winning Innovation” is a series of articles authored by Oracle Agile PLM experts on what it takes to make innovation a successful and lucrative competitive advantage. Our customers have proven Agile PLM applications to be enormously flexible and comprehensive, so we’ve launched this article series to showcase some of the most fascinating, value-packed use cases. In this article by Keith Colonna, we kick-off the series by taking a look at the science side of innovation within the Consumer Products industry and how PLM can help companies innovate faster, cheaper, smarter. This article will review how innovation has become the lifeline for growth within consumer products companies and how certain companies are “winning” by creating a competitive advantage for themselves by taking a more enterprise-wide,systematic approach to “innovation”.   Managing the Science of Innovation within the Consumer Products Industry By: Keith Colonna, Value Chain Solution Manager, Oracle The consumer products (CP) industry is very mature and competitive. Most companies within this industry have saturated North America (NA) with their products thus maximizing their NA growth potential. Future growth is expected to come from either expansion outside of North America and/or by way of new ideas and products. Innovation plays an integral role in both of these strategies, whether you’re innovating business processes or the products themselves, and may cause several challenges for the typical CP company, Becoming more innovative is both an art and a science. Most CP companies are very good at the art of coming up with new innovative ideas, but many struggle with perfecting the science aspect that involves the best practice processes that help companies quickly turn ideas into sellable products and services. Symptoms and Causes of Business Pain Struggles associated with the science of innovation show up in a variety of ways, like: · Establishing and storing innovative product ideas and data · Funneling these ideas to the chosen few · Time to market cycle time and on-time launch rates · Success rates, or how often the best idea gets chosen · Imperfect decision making (i.e. the ability to kill projects that are not projected to be winners) · Achieving financial goals · Return on R&D investment · Communicating internally and externally as more outsource partners are added globally · Knowing your new product pipeline and project status These challenges (and others) can be consolidated into three root causes: A lack of visibility Poor data with limited access The inability to truly collaborate enterprise-wide throughout your extended value chain Choose the Right Remedy Product Lifecycle Management (PLM) solutions are uniquely designed to help companies solve these types challenges and their root causes. However, PLM solutions can vary widely in terms of configurability, functionality, time-to-value, etc. Business leaders should evaluate PLM solution in terms of their own business drivers and long-term vision to determine the right fit. Many of these solutions are point solutions that can help you cure only one or two business pains in the short term. Others have been designed to serve other industries with different needs. Then there are those solutions that demo well but are owned by companies that are either unable or unwilling to continuously improve their solution to stay abreast of the ever changing needs of the CP industry to grow through innovation. What the Right PLM Solution Should Do for You Based on more than twenty years working in the CP industry, I recommend investing in a single solution that can help you solve all of the issues associated with the science of innovation in a totally integrated fashion. By integration I mean the (1) integration of the all of the processes associated with the development, maintenance and delivery of your product data, and (2) the integration, or harmonization of this product data with other downstream sources, like ERP, product catalogues and the GS1 Global Data Synchronization Network (or GDSN, which is now a CP industry requirement for doing business with most retailers). The right PLM solution should help you: Increase Revenue. A best practice PLM solution should help a company grow its revenues by consolidating product development cycle-time and helping companies get new and improved products to market sooner. PLM should also eliminate many of the root causes for a product being returned, refused and/or reclaimed (which takes away from top-line growth) by creating an enterprise-wide, collaborative, workflow-driven environment. Reduce Costs. A strong PLM solution should help shave many unnecessary costs that companies typically take for granted. Rationalizing SKU’s, components (ingredients and packaging) and suppliers is a major opportunity at most companies that PLM should help address. A natural outcome of this rationalization is lower direct material spend and a reduction of inventory. Another cost cutting opportunity comes with PLM when it helps companies avoid certain costs associated with process inefficiencies that lead to scrap, rework, excess and obsolete inventory, poor end of life administration, higher cost of quality and regulatory and increased expediting. Mitigate Risk. Risks are the hardest to quantify but can be the most costly to a company. Food safety, recalls, line shutdowns, customer dissatisfaction and, worst of all, the potential tarnishing of your brands are a few of the debilitating risks that CP companies deal with on a daily basis. These risks are so uniquely severe that they require an enterprise PLM solution specifically designed for the CP industry that safeguards product information and processes while still allowing the art of innovation to flourish. Many CP companies have already created a winning advantage by leveraging a single, best practice PLM solution to establish an enterprise-wide, systematic approach to innovation. Oracle’s Answer for the Consumer Products Industry Oracle is dedicated to solving the growth and innovation challenges facing the CP industry. Oracle’s Agile Product Lifecycle Management for Process solution was originally developed with and for CP companies and is driven by a specialized development staff solely focused on maintaining and continuously improving the solution per the latest industry requirements. Agile PLM for Process helps CP companies handle all of the processes associated with managing the science of the innovation process, including: specification management, new product development/project and portfolio management, formulation optimization, supplier management, and quality and regulatory compliance to name a few. And as I mentioned earlier, integration is absolutely critical. Many Oracle CP customers, both with Oracle ERP systems and non-Oracle ERP systems, report benefits from Oracle’s Agile PLM for Process. In future articles we will explain in greater detail how both existing Oracle customers (like Gallo, Smuckers, Land-O-Lakes and Starbucks) and new Oracle customers (like ConAgra, Tyson, McDonalds and Heinz) have all realized the benefits of Agile PLM for Process and its integration to their ERP systems. More to Come Stay tuned for more articles in our blog series “The Business of Winning Innovation.” While we will also feature articles focused on other industries, look forward to more on how Agile PLM for Process addresses innovation challenges facing the CP industry. Additional topics include: Innovation Data Management (IDM), New Product Development (NPD), Product Quality Management (PQM), Menu Management,Private Label Management, and more! . Watch this video for more info about Agile PLM for Process

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  • SQL SERVER – Windows File/Folder and Share Permissions – Notes from the Field #029

    - by Pinal Dave
    [Note from Pinal]: This is a 29th episode of Notes from the Field series. Security is the task which we should give it to the experts. If there is a small overlook or misstep, there are good chances that security of the organization is compromised. This is very true, but there are always devils’s advocates who believe everyone should know the security. As a DBA and Administrator, I often see people not taking interest in the Windows Security hiding behind the reason of not expert of Windows Server. We all often miss the important mission statement for the success of any organization – Teamwork. In this blog post Brian tells the story in very interesting lucid language. Read On! In this episode of the Notes from the Field series database expert Brian Kelley explains a very crucial issue DBAs and Developer faces on their production server. Linchpin People are database coaches and wellness experts for a data driven world. Read the experience of Brian in his own words. When I talk security among database professionals, I find that most have at least a working knowledge of how to apply security within a database. When I talk with DBAs in particular, I find that most have at least a working knowledge of security at the server level if we’re speaking of SQL Server. One area I see continually that is weak is in the area of Windows file/folder (NTFS) and share permissions. The typical response is, “I’m a database developer and the Windows system administrator is responsible for that.” That may very well be true – the system administrator may have the primary responsibility and accountability for file/folder and share security for the server. However, if you’re involved in the typical activities surrounding databases and moving data around, you should know these permissions, too. Otherwise, you could be setting yourself up where someone is able to get to data he or she shouldn’t, or you could be opening the door where human error puts bad data in your production system. File/Folder Permission Basics: I wrote about file/folder permissions a few years ago to give the basic permissions that are most often seen. Here’s what you must know as a minimum at the file/folder level: Read - Allows you to read the contents of the file or folder. Having read permissions allows you to copy the file or folder. Write  – Again, as the name implies, it allows you to write to the file or folder. This doesn’t include the ability to delete, however, nothing stops a person with this access from writing an empty file. Delete - Allows the file/folder to be deleted. If you overwrite files, you may need this permission. Modify - Allows read, write, and delete. Full Control - Same as modify + the ability to assign permissions. File/Folder permissions aggregate, unless there is a DENY (where it trumps, just like within SQL Server), meaning if a person is in one group that gives Read and antoher group that gives Write, that person has both Read and Write permissions. As you might expect me to say, always apply the Principle of Least Privilege. This likely means that any additional permission you might add does not need Full Control. Share Permission Basics: At the share level, here are the permissions. Read - Allows you to read the contents on the share. Change - Allows you to read, write, and delete contents on the share. Full control - Change + the ability to modify permissions. Like with file/folder permissions, these permissions aggregate, and DENY trumps. So What Access Does a Person / Process Have? Figuring out what someone or some process has depends on how the location is being accessed: Access comes through the share (\\ServerName\Share) – a combination of permissions is considered. Access is through a drive letter (C:\, E:\, S:\, etc.) – only the file/folder permissions are considered. The only complicated one here is access through the share. Here’s what Windows does: Figures out what the aggregated permissions are at the file/folder level. Figures out what the aggregated permissions are at the share level. Takes the most restrictive of the two sets of permissions. You can test this by granting Full Control over a folder (this is likely already in place for the Users local group) and then setting up a share. Give only Read access through the share, and that includes to Administrators (if you’re creating a share, likely you have membership in the Administrators group). Try to read a file through the share. Now try to modify it. The most restrictive permission is the Share level permissions. It’s set to only allow Read. Therefore, if you come through the share, it’s the most restrictive. Does This Knowledge Really Help Me? In my experience, it does. I’ve seen cases where sensitive files were accessible by every authenticated user through a share. Auditors, as you might expect, have a real problem with that. I’ve also seen cases where files to be imported as part of the nightly processing were overwritten by files intended from development. And I’ve seen cases where a process can’t get to the files it needs for a process because someone changed the permissions. If you know file/folder and share permissions, you can spot and correct these types of security flaws. Given that there are a lot of database professionals that don’t understand these permissions, if you know it, you set yourself apart. And if you’re able to help on critical processes, you begin to set yourself up as a linchpin (link to .pdf) for your organization. If you want to get started with performance tuning and database security with the help of experts, read more over at Fix Your SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Query, SQL Security, SQL Server, SQL Tips and Tricks, T SQL

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  • What Makes a Good Design Critic? CHI 2010 Panel Review

    - by Applications User Experience
    Author: Daniel Schwartz, Senior Interaction Designer, Oracle Applications User Experience Oracle Applications UX Chief Evangelist Patanjali Venkatacharya organized and moderated an innovative and stimulating panel discussion titled "What Makes a Good Design Critic? Food Design vs. Product Design Criticism" at CHI 2010, the annual ACM Conference on Human Factors in Computing Systems. The panelists included Janice Rohn, VP of User Experience at Experian; Tami Hardeman, a food stylist; Ed Seiber, a restaurant architect and designer; Jonathan Kessler, a food critic and writer at the Atlanta Journal-Constitution; and Larry Powers, Chef de Cuisine at Shaun's restaurant in Atlanta, Georgia. Building off the momentum of his highly acclaimed panel at CHI 2009 on what interaction design can learn from food design (for which I was on the other side as a panelist), Venkatacharya brought together new people with different roles in the restaurant and software interaction design fields. The session was also quite delicious -- but more on that later. Criticism, as it applies to food and product or interaction design, was the tasty topic for this forum and showed that strong parallels exist between food and interaction design criticism. Figure 1. The panelists in discussion: (left to right) Janice Rohn, Ed Seiber, Tami Hardeman, and Jonathan Kessler. The panelists had great insights to share from their respective fields, and they enthusiastically discussed as if they were at a casual collegial dinner. Jonathan Kessler stated that he prefers to have one professional critic's opinion in general than a large sampling of customers, however, "Web sites like Yelp get users excited by the collective approach. People are attracted to things desired by so many." Janice Rohn added that this collective desire was especially true for users of consumer products. Ed Seiber remarked that while people looked to the popular view for their target tastes and product choices, "professional critics like John [Kessler] still hold a big weight on public opinion." Chef Powers indicated that chefs take in feedback from all sources, adding, "word of mouth is very powerful. We also look heavily at the sales of the dishes to see what's moving; what's selling and thus successful." Hearing this discussion validates our design work at Oracle in that we listen to our users (our diners) and industry feedback (our critics) to ensure an optimal user experience of our products. Rohn considers that restaurateur Danny Meyer's book, Setting the Table: The Transforming Power of Hospitality in Business, which is about creating successful restaurant experiences, has many applicable parallels to user experience design. Meyer actually argues that the customer is not always right, but that "they must always feel heard." Seiber agreed, but noted "customers are not designers," and while designers need to listen to customer feedback, it is the designer's job to synthesize it. Seiber feels it's the critic's job to point out when something is missing or not well-prioritized. In interaction design, our challenges are quite similar, if not parallel. Software tasks are like puzzles that are in search of a solution on how to be best completed. As a food stylist, Tami Hardeman has the demanding and challenging task of presenting food to be as delectable as can be. To present food in its best light requires a lot of creativity and insight into consumer tastes. It's no doubt then that this former fashion stylist came up with the ultimate catch phrase to capture the emotion that clients want to draw from their users: "craveability." The phrase was a hit with the audience and panelists alike. Sometime later in the discussion, Seiber remarked, "designers strive to apply craveability to products, and I do so for restaurants in my case." Craveabilty is also very applicable to interaction design. Creating straightforward and smooth workflows for users of Oracle Applications is a primary goal for my colleagues. We want our users to really enjoy working with our products where it makes them more efficient and better at their jobs. That's our "craveability." Patanjali Venkatacharya asked the panel, "if a design's "craveability" appeals to some cultures but not to others, then what is the impact to the food or product design process?" Rohn stated that "taste is part nature and part nurture" and that the design must take the full context of a product's usage into consideration. Kessler added, "good design is about understanding the context" that the experience necessitates. Seiber remarked how important seat comfort is for diners and how the quality of seating will add so much to the complete dining experience. Sometimes if these non-food factors are not well executed, they can also take away from an otherwise pleasant dining experience. Kessler recounted a time when he was dining at a restaurant that actually had very good food, but the photographs hanging on all the walls did not fit in with the overall décor and created a negative overall dining experience. While the tastiness of the food is critical to a restaurant's success, it is a captivating complete user experience, as in interaction design, which will keep customers coming back and ultimately making the restaurant a hit. Figure 2. Patnajali Venkatacharya enjoyed the Sardian flatbread salad. As a surprise Chef Powers brought out a signature dish from Shaun's restaurant for all the panelists to sample and critique. The Sardinian flatbread dish showcased Atlanta's taste for fresh and local produce and cheese at its finest as a salad served on a crispy flavorful flat bread. Hardeman said it could be photographed from any angle, a high compliment coming from a food stylist. Seiber really enjoyed the colors that the dish brought together and thought it would be served very well in a casual restaurant on a summer's day. The panel really appreciated the taste and quality of the different components and how the rosemary brought all the flavors together. Seiber remarked that "a lot of effort goes into the appearance of simplicity." Rohn indicated that the same notion holds true with software user interface design. A tremendous amount of work goes into crafting straightforward interfaces, including user research, prototyping, design iterations, and usability studies. Design criticism for food and software interfaces clearly share many similarities. Both areas value expert opinions and user feedback. Both areas understand the importance of great design needing to work well in its context. Last but not least, both food and interaction design criticism value "craveability" and how having users excited about experiencing and enjoying the designs is an important goal. Now if we can just improve the taste of software user interfaces, people may choose to dine on their enterprise applications over a fresh organic salad.

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  • People, Process & Engagement: WebCenter Partner Keste

    - by Michael Snow
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Within the WebCenter group here at Oracle, discussions about people, process and engagement cross over many vertical industries and products. Amidst our growing partner ecosystem, the community provides us insight into great customer use cases every day. Such is the case with our partner, Keste, who provides us a guest post on our blog today with an overview of their innovative solution for a customer in the transportation industry. Keste is an Oracle software solutions and development company headquartered in Dallas, Texas. As a Platinum member of the Oracle® PartnerNetwork, Keste designs, develops and deploys custom solutions that automate complex business processes. Seamless Customer Self-Service Experience in the Trucking Industry with Oracle WebCenter Portal  Keste, Oracle Platinum Partner Customer Overview Omnitracs, Inc., a Qualcomm company provides mobility solutions for trucking fleets to companies in the transportation industry. Omnitracs’ mobility services include basic communications such as text as well as advanced monitoring services such as GPS tracking, temperature tracking of perishable goods, load tracking and weighting distribution, and many others. Customer Business Needs Already the leading provider of mobility solutions for large trucking fleets, they chose to target smaller trucking fleets as new customers. However their existing high-touch customer support method would not be a cost effective or scalable method to manage and service these smaller customers. Omnitracs needed to provide several self-service features to make customer support more scalable while keeping customer satisfaction levels high and the costs manageable. The solution also had to be very intuitive and easy to use. The systems that Omnitracs sells to these trucking customers require professional installation and smaller customers need to track and schedule the installation. Information captured in Oracle eBusiness Suite needed to be readily available for new customers to track these purchases and delivery details. Omnitracs wanted a high impact User Interface to significantly improve customer experience with the ability to integrate with EBS, provisioning systems as well as CRM systems that were already implemented. Omnitracs also wanted to build an architecture platform that could potentially be extended to other Portals. Omnitracs’ stated goal was to deliver an “eBay-like” or “Amazon-like” experience for all of their customers so that they could reach a much broader market beyond their large company customer base. Solution Overview In order to manage the increased complexity, the growing support needs of global customers and improve overall product time-to-market in a cost-effective manner, IT began to deliver a self-service model. This self service model not only transformed numerous business processes but is also allowing the business to keep up with the growing demands of the (internal and external) customers. This solution was a customer service Portal that provided self service capabilities for large and small customers alike for Activation of mobility products, managing add-on applications for the devices (much like the Apple App Store), transferring services when trucks are sold to other companies as well as deactivation all without the involvement of a call service agent or sending multiple emails to different Omnitracs contacts. This is a conceptual view of the Customer Portal showing the details of the components that make up the solution. 12.00 The portal application for transactions was entirely built using ADF 11g R2. Omnitracs’ business had a pressing requirement to have a portal available 24/7 for its customers. Since there were interactions with EBS in the back-end, the downtimes on the EBS would negate this availability. Omnitracs devised a decoupling strategy at the database side for the EBS data. The decoupling of the database was done using Oracle Data Guard and completely insulated the solution from any eBusiness Suite down time. The customer has no knowledge whether eBS is running or not. Here are two sample screenshots of the portal application built in Oracle ADF. Customer Benefits The Customer Portal not only provided the scalability to grow the business but also provided the seamless integration with other disparate applications. Some of the key benefits are: Improved Customer Experience: With a modern look and feel and a Portal that has the aspects of an App Store, the customer experience was significantly improved. Page response times went from several seconds to sub-second for all of the pages. Enabled new product launches: After successfully dominating the large fleet market, Omnitracs now has a scalable solution to sell and manage smaller fleet customers giving them a huge advantage over their nearest competitors. Dozens of new customers have been acquired via this portal through an onboarding process that now takes minutes Seamless Integrations Improves Customer Support: ADF 11gR2 allowed Omnitracs to bring a diverse list of applications into one integrated solution. This provided a seamless experience for customers to route them from Marketing focused application to a customer-oriented portal. Internally, it also allowed Sales Representatives to have an integrated flow for taking a prospect through the various steps to onboard them as a customer. Key integrations included: Unity Core Salesforce.com Merchant e-Solution for credit card Custom Omnitracs Applications like CUPS and AUTO Security utilizing OID and OVD Back end integration with EBS (Data Guard) and iQ Database Business Impact Significant business impacts were realized through the launch of customer portal. It not only allows the business to push through in underserved segments, but also reduces the time it needs to spend on customer support—allowing the business to focus more on sales and identifying the market for new products. Some of the Immediate Benefits are The entire onboarding process is now completely automated and now completes in minutes. This represents an 85% productivity improvement over their previous processes. And it was 160 times faster! With the success of this self-service solution, the business is now targeting about 3X customer growth in the next five years. This represents a tripling of their overall customer base and significant downstream revenue for the ongoing services. 90%+ improvement of customer onboarding and management process by utilizing, single sign on integration using OID/OAM solution, performance improvements and new self-service functionality Unified login for all Customers, Partners and Internal Users enables login to a common portal and seamless access to all other integrated applications targeted at the respective audience Significantly improved customer experience with a better look and feel with a more user experience focused Portal screens. Helped sales of the new product by having an easy way of ordering and activating the product. Data Guard helped increase availability of the Portal to 99%+ and make it independent of EBS downtime. This gave customers the feel of high availability of the portal application. Some of the anticipated longer term Benefits are: Platform that can be leveraged to launch any new product introduction and enable all product teams to reach new customers and new markets Easy integration with content management to allow business owners more control of the product catalog Overall reduced TCO with standardization of the Oracle platform Managed IT support cost savings through optimization of technology skills needed to support and modify this solution ------------------------------------------------------------ 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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  • Small adventure game

    - by Nick Rosencrantz
    I'm making a small adventure game where the player can walk through Dungeons and meet scary characters: The whole thing is 20 java classes and I'm making this a standalone frame while it could very well be an applet I don't want to make another applet since I might want to recode this in C/C++ if the game or game engine turns out a success. The engine is the most interesting part of the game, it controls players and computer-controlled characters such as Zombies, Reptile Warriors, Trolls, Necromancers, and other Persons. These persons can sleep or walk around in the game and also pick up and move things. I didn't add many things so I suppose that is the next thing to do is to add things that can get used now that I already added many different types of walking persons. What do you think I should add and do with things in the game? The things I have so far is: package adventure; /** * The data type for things. Subclasses will be create that takes part of the story */ public class Thing { /** * The name of the Thing. */ public String name; /** * @param name The name of the Thing. */ Thing( String name ) { this.name = name; } } public class Scroll extends Thing { Scroll (String name) { super(name); } } class Key extends Thing { Key (String name) { super(name); } } The key is the way to win the game if you figure our that you should give it to a certain person and the scroll can protect you from necromancers and trolls. If I make this game more Dungeons and Dragons-inspired, do you think will be any good? Any other ideas that you think I could use here? The Threadwhich steps time forward and wakes up persons is called simulation. Do you think I could do something more advanced with this class? package adventure; class Simulation extends Thread { private PriorityQueue Eventqueue; Simulation() { Eventqueue = new PriorityQueue(); start(); } public void wakeMeAfter(Wakeable SleepingObject, double time) { Eventqueue.enqueue(SleepingObject, System.currentTimeMillis()+time); } public void run() { while(true) { try { sleep(5); //Sov i en halv sekund if (Eventqueue.getFirstTime() <= System.currentTimeMillis()) { ((Wakeable)Eventqueue.getFirst()).wakeup(); Eventqueue.dequeue(); } } catch (InterruptedException e ) { } } } } And here is the class that makes up the actual world: package adventure; import java.awt.*; import java.net.URL; /** * Subklass to World that builds up the Dungeon World. */ public class DungeonWorld extends World { /** * * @param a Reference to adventure game. * */ public DungeonWorld(Adventure a) { super ( a ); // Create all places createPlace( "Himlen" ); createPlace( "Stairs3" ); createPlace( "IPLab" ); createPlace( "Dungeon3" ); createPlace( "Stairs5" ); createPlace( "C2M2" ); createPlace( "SANS" ); createPlace( "Macsal" ); createPlace( "Stairs4" ); createPlace( "Dungeon2" ); createPlace( "Datorsalen" ); createPlace( "Dungeon");//, "Ljushallen.gif" ); createPlace( "Cola-automaten", "ColaAutomat.gif" ); createPlace( "Stairs2" ); createPlace( "Fable1" ); createPlace( "Dungeon1" ); createPlace( "Kulverten" ); // Create all connections between places connect( "Stairs3", "Stairs5", "Down", "Up" ); connect( "Dungeon3", "SANS", "Down", "Up" ); connect( "Dungeon3", "IPLab", "West", "East" ); connect( "IPLab", "Stairs3", "West", "East" ); connect( "Stairs5", "Stairs4", "Down", "Up" ); connect( "Macsal", "Stairs5", "South", "Norr" ); connect( "C2M2", "Stairs5", "West", "East" ); connect( "SANS", "C2M2", "West", "East" ); connect( "Stairs4", "Dungeon", "Down", "Up" ); connect( "Datorsalen", "Stairs4", "South", "Noth" ); connect( "Dungeon2", "Stairs4", "West", "East" ); connect( "Dungeon", "Stairs2", "Down", "Up" ); connect( "Dungeon", "Cola-automaten", "South", "North" ); connect( "Stairs2", "Kulverten", "Down", "Up" ); connect( "Stairs2", "Fable1", "East", "West" ); connect( "Fable1", "Dungeon1", "South", "North" ); // Add things // --- Add new things here --- getPlace("Cola-automaten").addThing(new CocaCola("Ljummen cola")); getPlace("Cola-automaten").addThing(new CocaCola("Avslagen Cola")); getPlace("Cola-automaten").addThing(new CocaCola("Iskall Cola")); getPlace("Cola-automaten").addThing(new CocaCola("Cola Light")); getPlace("Cola-automaten").addThing(new CocaCola("Cuba Cola")); getPlace("Stairs4").addThing(new Scroll("Scroll")); getPlace("Dungeon3").addThing(new Key("Key")); Simulation sim = new Simulation(); // Load images to be used as appearance-parameter for persons Image studAppearance = owner.loadPicture( "Person.gif" ); Image asseAppearance = owner.loadPicture( "Asse.gif" ); Image trollAppearance = owner.loadPicture( "Loke.gif" ); Image necromancerAppearance = owner.loadPicture( "Necromancer.gif" ); Image skeletonAppearance = owner.loadPicture( "Reptilewarrior.gif" ); Image reptileAppearance = owner.loadPicture( "Skeleton.gif" ); Image zombieAppearance = owner.loadPicture( "Zombie.gif" ); // --- Add new persons here --- new WalkingPerson(sim, this, "Peter", studAppearance); new WalkingPerson(sim, this, "Zombie", zombieAppearance ); new WalkingPerson(sim, this, "Zombie", zombieAppearance ); new WalkingPerson(sim, this, "Skeleton", skeletonAppearance ); new WalkingPerson(sim, this, "John", studAppearance ); new WalkingPerson(sim, this, "Skeleton", skeletonAppearance ); new WalkingPerson(sim, this, "Skeleton", skeletonAppearance ); new WalkingPerson(sim, this, "Skeleton", skeletonAppearance ); new WalkingPerson(sim, this, "Sean", studAppearance ); new WalkingPerson(sim, this, "Reptile", reptileAppearance ); new LabAssistant(sim, this, "Kate", asseAppearance); new LabAssistant(sim, this, "Jenna", asseAppearance); new Troll(sim, this, "Troll", trollAppearance); new Necromancer(sim, this, "Necromancer", necromancerAppearance); } /** * * The place where persons are placed by default * *@return The default place. * */ public Place defaultPlace() { return getPlace( "Datorsalen" ); } private void connect( String p1, String p2, String door1, String door2) { Place place1 = getPlace( p1 ); Place place2 = getPlace( p2 ); place1.addExit( door1, place2 ); place2.addExit( door2, place1 ); } } Thanks

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  • Unable to boot Ubuntu 13.10 (nVidia GTX 770m and Intel HD 4600)

    - by Raziel Gonzalez
    Ever since I bought this laptop I've been trying to install Ubuntu on it. It came with W8 preinstalled. Up to this point, I've been able to boot in UEFI mode with a black screen. I can tell it's trying to use the nVidia card (there's a led on the computer, depending on the color you can tell which GPU is using) and if I press crtl+alt+F1 I can go to console mode. Taking this advantage I tried to install bumblebee and after a successful install the led that indicates which GPU is being used change, indicating that it switched to the Intel HD 4600 graphics. After the installation I tried to initiate the graphic interface (startx) with no success. Xorg.0.log shows the error: [ 3706.779] X.Org X Server 1.14.3 Release Date: 2013-09-12 [ 3706.782] X Protocol Version 11, Revision 0 [ 3706.783] Build Operating System: Linux 3.2.0-37-generic x86_64 Ubuntu [ 3706.783] Current Operating System: Linux ubuntu 3.11.0-12-generic #19-Ubuntu SMP Wed Oct 9 16:20:46 UTC 2013 x86_64 [ 3706.783] Kernel command line: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper nomodeset -- [ 3706.785] Build Date: 15 October 2013 09:23:37AM [ 3706.786] xorg-server 2:1.14.3-3ubuntu2 (For technical support please see http://www.ubuntu.com/support) [ 3706.786] Current version of pixman: 0.30.2 [ 3706.788] Before reporting problems, check http://wiki.x.org to make sure that you have the latest version. [ 3706.788] Markers: (--) probed, (**) from config file, (==) default setting, (++) from command line, (!!) notice, (II) informational, (WW) warning, (EE) error, (NI) not implemented, (??) unknown. [ 3706.791] (==) Log file: "/var/log/Xorg.0.log", Time: Sat Nov 2 12:28:52 2013 [ 3706.792] (==) Using system config directory "/usr/share/X11/xorg.conf.d" [ 3706.792] (==) No Layout section. Using the first Screen section. [ 3706.792] (==) No screen section available. Using defaults. [ 3706.792] (**) |-->Screen "Default Screen Section" (0) [ 3706.792] (**) | |-->Monitor "<default monitor>" [ 3706.792] (==) No monitor specified for screen "Default Screen Section". Using a default monitor configuration. [ 3706.792] (==) Automatically adding devices [ 3706.792] (==) Automatically enabling devices [ 3706.792] (==) Automatically adding GPU devices [ 3706.792] (WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist. [ 3706.792] Entry deleted from font path. [ 3706.792] (WW) The directory "/usr/share/fonts/X11/100dpi/" does not exist. [ 3706.792] Entry deleted from font path. [ 3706.792] (WW) The directory "/usr/share/fonts/X11/75dpi/" does not exist. [ 3706.792] Entry deleted from font path. [ 3706.792] (WW) The directory "/usr/share/fonts/X11/100dpi" does not exist. [ 3706.792] Entry deleted from font path. [ 3706.792] (WW) The directory "/usr/share/fonts/X11/75dpi" does not exist. [ 3706.792] Entry deleted from font path. [ 3706.792] (==) FontPath set to: /usr/share/fonts/X11/misc, /usr/share/fonts/X11/Type1, built-ins [ 3706.792] (==) ModulePath set to "/usr/lib/x86_64-linux-gnu/xorg/extra-modules,/usr/lib/xorg/extra-modules,/usr/lib/xorg/modules" [ 3706.792] (II) The server relies on udev to provide the list of input devices. If no devices become available, reconfigure udev or disable AutoAddDevices. [ 3706.792] (II) Loader magic: 0x7ff680918d20 [ 3706.792] (II) Module ABI versions: [ 3706.792] X.Org ANSI C Emulation: 0.4 [ 3706.792] X.Org Video Driver: 14.1 [ 3706.792] X.Org XInput driver : 19.1 [ 3706.792] X.Org Server Extension : 7.0 [ 3706.793] (--) PCI:*(0:0:2:0) 8086:0416:1462:10e8 rev 6, Mem @ 0xf7400000/4194304, 0xb0000000/268435456, I/O @ 0x0000f000/64 [ 3706.793] (II) Open ACPI successful (/var/run/acpid.socket) [ 3706.794] Initializing built-in extension Generic Event Extension [ 3706.795] Initializing built-in extension SHAPE [ 3706.796] Initializing built-in extension MIT-SHM [ 3706.797] Initializing built-in extension XInputExtension [ 3706.797] Initializing built-in extension XTEST [ 3706.798] Initializing built-in extension BIG-REQUESTS [ 3706.799] Initializing built-in extension SYNC [ 3706.799] Initializing built-in extension XKEYBOARD [ 3706.800] Initializing built-in extension XC-MISC [ 3706.801] Initializing built-in extension SECURITY [ 3706.802] Initializing built-in extension XINERAMA [ 3706.802] Initializing built-in extension XFIXES [ 3706.803] Initializing built-in extension RENDER [ 3706.804] Initializing built-in extension RANDR [ 3706.804] Initializing built-in extension COMPOSITE [ 3706.805] Initializing built-in extension DAMAGE [ 3706.806] Initializing built-in extension MIT-SCREEN-SAVER [ 3706.806] Initializing built-in extension DOUBLE-BUFFER [ 3706.807] Initializing built-in extension RECORD [ 3706.807] Initializing built-in extension DPMS [ 3706.808] Initializing built-in extension X-Resource [ 3706.809] Initializing built-in extension XVideo [ 3706.809] Initializing built-in extension XVideo-MotionCompensation [ 3706.810] Initializing built-in extension SELinux [ 3706.811] Initializing built-in extension XFree86-VidModeExtension [ 3706.811] Initializing built-in extension XFree86-DGA [ 3706.812] Initializing built-in extension XFree86-DRI [ 3706.812] Initializing built-in extension DRI2 [ 3706.812] (II) "glx" will be loaded by default. [ 3706.812] (WW) "xmir" is not to be loaded by default. Skipping. [ 3706.812] (II) LoadModule: "dri2" [ 3706.812] (II) Module "dri2" already built-in [ 3706.812] (II) LoadModule: "glamoregl" [ 3706.813] (II) Loading /usr/lib/xorg/modules/libglamoregl.so [ 3706.813] (II) Module glamoregl: vendor="X.Org Foundation" [ 3706.813] compiled for 1.14.2.901, module version = 0.5.1 [ 3706.813] ABI class: X.Org ANSI C Emulation, version 0.4 [ 3706.813] (II) LoadModule: "glx" [ 3706.813] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so [ 3706.813] (II) Module glx: vendor="X.Org Foundation" [ 3706.813] compiled for 1.14.3, module version = 1.0.0 [ 3706.813] ABI class: X.Org Server Extension, version 7.0 [ 3706.813] (==) AIGLX enabled [ 3706.814] Loading extension GLX [ 3706.814] (==) Matched intel as autoconfigured driver 0 [ 3706.814] (==) Matched vesa as autoconfigured driver 1 [ 3706.814] (==) Matched modesetting as autoconfigured driver 2 [ 3706.814] (==) Matched fbdev as autoconfigured driver 3 [ 3706.814] (==) Assigned the driver to the xf86ConfigLayout [ 3706.814] (II) LoadModule: "intel" [ 3706.814] (II) Loading /usr/lib/xorg/modules/drivers/intel_drv.so [ 3706.814] (II) Module intel: vendor="X.Org Foundation" [ 3706.814] compiled for 1.14.3, module version = 2.99.904 [ 3706.814] Module class: X.Org Video Driver [ 3706.814] ABI class: X.Org Video Driver, version 14.1 [ 3706.814] (II) LoadModule: "vesa" [ 3706.814] (II) Loading /usr/lib/xorg/modules/drivers/vesa_drv.so [ 3706.814] (II) Module vesa: vendor="X.Org Foundation" [ 3706.814] compiled for 1.14.1, module version = 2.3.2 [ 3706.814] Module class: X.Org Video Driver [ 3706.814] ABI class: X.Org Video Driver, version 14.1 [ 3706.814] (II) LoadModule: "modesetting" [ 3706.814] (II) Loading /usr/lib/xorg/modules/drivers/modesetting_drv.so [ 3706.814] (II) Module modesetting: vendor="X.Org Foundation" [ 3706.814] compiled for 1.14.1, module version = 0.8.0 [ 3706.814] Module class: X.Org Video Driver [ 3706.814] ABI class: X.Org Video Driver, version 14.1 [ 3706.814] (II) LoadModule: "fbdev" [ 3706.814] (II) Loading /usr/lib/xorg/modules/drivers/fbdev_drv.so [ 3706.815] (II) Module fbdev: vendor="X.Org Foundation" [ 3706.815] compiled for 1.14.1, module version = 0.4.3 [ 3706.815] Module class: X.Org Video Driver [ 3706.815] ABI class: X.Org Video Driver, version 14.1 [ 3706.815] (II) intel: Driver for Intel(R) Integrated Graphics Chipsets: i810, i810-dc100, i810e, i815, i830M, 845G, 854, 852GM/855GM, 865G, 915G, E7221 (i915), 915GM, 945G, 945GM, 945GME, Pineview GM, Pineview G, 965G, G35, 965Q, 946GZ, 965GM, 965GME/GLE, G33, Q35, Q33, GM45, 4 Series, G45/G43, Q45/Q43, G41, B43, HD Graphics, HD Graphics 2000, HD Graphics 3000, HD Graphics 2500, HD Graphics 4000, HD Graphics P4000, HD Graphics 4600, HD Graphics 5000, HD Graphics P4600/P4700, Iris(TM) Graphics 5100, HD Graphics 4400, HD Graphics 4200, Iris(TM) Pro Graphics 5200 [ 3706.815] (II) VESA: driver for VESA chipsets: vesa [ 3706.815] (II) modesetting: Driver for Modesetting Kernel Drivers: kms [ 3706.815] (II) FBDEV: driver for framebuffer: fbdev [ 3706.815] (--) using VT number 7 [ 3706.819] (WW) Falling back to old probe method for modesetting [ 3706.819] (EE) open /dev/dri/card0: No such file or directory [ 3706.819] (WW) Falling back to old probe method for fbdev [ 3706.819] (II) Loading sub module "fbdevhw" [ 3706.819] (II) LoadModule: "fbdevhw" [ 3706.819] (II) Loading /usr/lib/xorg/modules/libfbdevhw.so [ 3706.819] (II) Module fbdevhw: vendor="X.Org Foundation" [ 3706.819] compiled for 1.14.3, module version = 0.0.2 [ 3706.819] ABI class: X.Org Video Driver, version 14.1 [ 3706.819] (II) Loading sub module "vbe" [ 3706.819] (II) LoadModule: "vbe" [ 3706.819] (II) Loading /usr/lib/xorg/modules/libvbe.so [ 3706.819] (II) Module vbe: vendor="X.Org Foundation" [ 3706.819] compiled for 1.14.3, module version = 1.1.0 [ 3706.819] ABI class: X.Org Video Driver, version 14.1 [ 3706.819] (II) Loading sub module "int10" [ 3706.819] (II) LoadModule: "int10" [ 3706.819] (II) Loading /usr/lib/xorg/modules/libint10.so [ 3706.819] (II) Module int10: vendor="X.Org Foundation" [ 3706.819] compiled for 1.14.3, module version = 1.0.0 [ 3706.819] ABI class: X.Org Video Driver, version 14.1 [ 3706.819] (II) VESA(0): initializing int10 [ 3706.820] (EE) VESA(0): V_BIOS address 0x0 out of range [ 3706.820] (II) UnloadModule: "vesa" [ 3706.820] (II) UnloadSubModule: "int10" [ 3706.820] (II) Unloading int10 [ 3706.820] (II) UnloadSubModule: "vbe" [ 3706.820] (II) Unloading vbe [ 3706.820] (EE) Screen(s) found, but none have a usable configuration. [ 3706.820] (EE) Fatal server error: [ 3706.820] (EE) no screens found(EE) [ 3706.820] (EE) Please consult the The X.Org Foundation support at http://wiki.x.org for help. [ 3706.820] (EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information. [ 3706.820] (EE) [ 3706.827] (EE) Server terminated with error (1). Closing log file. I also saved the dsmeg output to see if it can be of any help. In order to be able to get to this stage I had to boot with nomodeset option and removed quiet and splash. Anyone got this same error? Any guidance? I've tried other linux distros and so far the only one that is able to boot is Opensuse 12.3 without any issues (but only when I switch to legacy mode instead of UEFI).

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  • Can you help me fix my broken packages?

    - by Andreas Hartmann
    I would like to upgrade from 13.04 to 13.10, but some broken packages are preventing upgrade success: grep Broken /var/log/dist-upgrade/apt.log output: Broken libwayland-client0:amd64 Conflicts on libwayland0 [ amd64 ] < 1.0.5-0ubuntu1 > ( libs ) (< 1.1.0) Broken libunity9:amd64 Breaks on unity-common [ amd64 ] < 7.0.0daily13.06.19~13.04-0ubuntu1 > ( gnome ) (< 7.1.2) Broken cups-filters:amd64 Conflicts on ghostscript-cups [ amd64 ] < 9.07~dfsg2-0ubuntu3.1 > ( text ) Broken libpam-systemd:amd64 Conflicts on libpam-xdg-support [ amd64 ] < 0.2-0ubuntu2 > ( admin ) Broken libharfbuzz0a:amd64 Breaks on libharfbuzz0 [ amd64 ] < 0.9.13-1 > ( libs ) Broken libharfbuzz0a:amd64 Breaks on libharfbuzz0 [ i386 ] < 0.9.13-1 > ( libs ) Broken libunity-scopes-json-def-desktop:amd64 Conflicts on libunity-common [ amd64 ] < 6.90.2daily13.04.05-0ubuntu1 > ( gnome ) (< 7.0.7) Broken libunity-scopes-json-def-desktop:amd64 Conflicts on libunity-common [ i386 ] < none > ( none ) (< 7.0.7) Broken libaccount-plugin-generic-oauth:amd64 Conflicts on account-plugin-generic-oauth [ amd64 ] < 0.10bzr13.03.26-0ubuntu1.1 > ( gnome ) (< 0.10bzr13.04.30) Broken libaccount-plugin-generic-oauth:amd64 Breaks on account-plugin-generic-oauth [ amd64 ] < 0.10bzr13.03.26-0ubuntu1.1 > ( gnome ) (< 0.10bzr13.04.30) Broken libmutter0b:amd64 Breaks on libmutter0a [ amd64 ] < 3.6.3-0ubuntu2 > ( libs ) Broken python3-aptdaemon.pkcompat:amd64 Breaks on libpackagekit-glib2-14 [ amd64 ] < 0.7.6-3ubuntu1 > ( libs ) (<= 0.7.6-4) Broken apache2:amd64 Conflicts on apache2.2-common [ amd64 ] < 2.2.22-6ubuntu5.1 > ( httpd ) Broken chromium-codecs-ffmpeg-extra:amd64 Conflicts on chromium-codecs-ffmpeg [ amd64 ] < 28.0.1500.71-0ubuntu1.13.04.1 -> 29.0.1547.65-0ubuntu2 > ( universe/web ) Broken unity-scope-home:amd64 Conflicts on unity-lens-shopping [ amd64 ] < 6.8.0daily13.03.04-0ubuntu1 > ( gnome ) Broken libsnmp30:amd64 Breaks on libsnmp15 [ amd64 ] < 5.4.3~dfsg-2.7ubuntu1 > ( libs ) Broken apache2.2-bin:amd64 Breaks on gnome-user-share [ amd64 ] < 3.0.4-0ubuntu1 > ( gnome ) (< 3.8.0-2~) Broken libgjs0d:amd64 Conflicts on libgjs0c [ amd64 ] < 1.34.0-0ubuntu1 > ( libs ) Broken unity-gtk2-module:amd64 Conflicts on appmenu-gtk [ amd64 ] < 12.10.3daily13.04.03-0ubuntu1 > ( libs ) Broken lib32asound2:amd64 Depends on libasound2 [ amd64 ] < 1.0.25-4ubuntu3.1 -> 1.0.27.2-1ubuntu6 > ( libs ) (= 1.0.25-4ubuntu3.1) Broken unity-gtk3-module:amd64 Conflicts on appmenu-gtk3 [ amd64 ] < 12.10.3daily13.04.03-0ubuntu1 > ( libs ) Broken activity-log-manager:amd64 Conflicts on activity-log-manager-common [ amd64 ] < 0.9.4-0ubuntu6.2 > ( utils ) Broken libgtksourceview-3.0-0:amd64 Depends on libgtksourceview-3.0-common [ amd64 ] < 3.6.3-0ubuntu1 -> 3.8.2-0ubuntu1 > ( libs ) (< 3.7) Broken icaclient:amd64 Depends on lib32asound2 [ amd64 ] < 1.0.25-4ubuntu3.1 > ( libs ) Broken libunity-core-6.0-5:amd64 Depends on unity-services [ amd64 ] < 7.0.0daily13.06.19~13.04-0ubuntu1 -> 7.1.2+13.10.20131014.1-0ubuntu1 > ( gnome ) (= 7.0.0daily13.06.19~13.04-0ubuntu1) Broken libbamf3-1:amd64 Depends on bamfdaemon [ amd64 ] < 0.4.0daily13.06.19~13.04-0ubuntu1 -> 0.5.1+13.10.20131011-0ubuntu1 > ( libs ) (= 0.4.0daily13.06.19~13.04-0ubuntu1) Broken apache2-bin:amd64 Conflicts on apache2.2-bin [ amd64 ] < 2.2.22-6ubuntu5.1 -> 2.4.6-2ubuntu2 > ( httpd ) (< 2.3~) Output for cat /etc/apt/sources.list /etc/apt/sources.list.d/*.list # deb cdrom:[Ubuntu 13.04 _Raring Ringtail_ - Release amd64 (20130424)]/ raring main restricted # See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to # newer versions of the distribution. deb http://de.archive.ubuntu.com/ubuntu/ raring main restricted ## Major bug fix updates produced after the final release of the ## distribution. deb http://de.archive.ubuntu.com/ubuntu/ raring-updates main restricted ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team. Also, please note that software in universe WILL NOT receive any ## review or updates from the Ubuntu security team. deb http://de.archive.ubuntu.com/ubuntu/ raring universe deb http://de.archive.ubuntu.com/ubuntu/ raring-updates universe ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team, and may not be under a free licence. Please satisfy yourself as to ## your rights to use the software. Also, please note that software in ## multiverse WILL NOT receive any review or updates from the Ubuntu ## security team. deb http://de.archive.ubuntu.com/ubuntu/ raring multiverse deb http://de.archive.ubuntu.com/ubuntu/ raring-updates multiverse ## N.B. software from this repository may not have been tested as ## extensively as that contained in the main release, although it includes ## newer versions of some applications which may provide useful features. ## Also, please note that software in backports WILL NOT receive any review ## or updates from the Ubuntu security team. deb http://security.ubuntu.com/ubuntu raring-security main restricted deb http://security.ubuntu.com/ubuntu raring-security universe deb http://security.ubuntu.com/ubuntu raring-security multiverse ## Uncomment the following two lines to add software from Canonical's ## 'partner' repository. ## This software is not part of Ubuntu, but is offered by Canonical and the ## respective vendors as a service to Ubuntu users. deb http://archive.canonical.com/ubuntu raring partner # deb-src http://archive.canonical.com/ubuntu raring partner ## This software is not part of Ubuntu, but is offered by third-party ## developers who want to ship their latest software. deb http://extras.ubuntu.com/ubuntu raring main # deb-src http://extras.ubuntu.com/ubuntu raring main # deb http://linux.dropbox.com/ubuntu precise main output for sudo dpkg -l | grep -e "^iU" -e "^rc": rc ibm-lotus-cae 8.5.2-20100805.0821 i386 IBM Lotus Composite Application Editor rc ibm-lotus-cae-nl1 8.5.2-20100805.0821 i386 IBM Lotus CAE NL1 rc ibm-lotus-feedreader 8.5.2-20100805.0821 i386 Feeds for IBM Lotus Notes 8.5.2 rc ibm-lotus-feedreader-nl1 8.5.2-20100805.0821 i386 IBM Lotus Feed Reader NL1 rc ibm-lotus-notes 8.5.2-20100805.0821 i386 IBM Lotus Notes rc ibm-lotus-notes-core-de 8.5.2-20100805.0821 i386 IBM Lotus Notes Native German (de) rc ibm-lotus-notes-nl1 8.5.2-20100805.0821 i386 IBM Lotus Notes Java NL1 rc ibm-lotus-sametime 8.5.2-20100805.0821 i386 IBM Lotus Sametime rc ibm-lotus-symphony 8.5.2-20100805.0821 i386 IBM Lotus Symphony rc ibm-lotus-symphony-nl1 8.5.2-20100805.0821 i386 IBM Lotus Symphony NL1 rc libapache2-mod-php5filter 5.4.9-4ubuntu2.2 amd64 server-side, HTML-embedded scripting language (apache 2 filter module) rc libavcodec53:amd64 6:0.8.6-1ubuntu2 amd64 Libav codec library rc libavutil51:amd64 6:0.8.6-1ubuntu2 amd64 Libav utility library rc libmotif4:amd64 2.3.3-7ubuntu1 amd64 Open Motif - shared libraries rc linux-image-3.8.0-25-generic 3.8.0-25.37 amd64 Linux kernel image for version 3.8.0 on 64 bit x86 SMP rc linux-image-extra-3.8.0-25-generic 3.8.0-25.37 amd64 Linux kernel image for version 3.8.0 on 64 bit x86 SMP

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  • Oracle Tutor: Top 10 to Implement Sustainable Policies and Procedures

    - by emily.chorba(at)oracle.com
    Overview Your organization (executives, managers, and employees) understands the value of having written business process documents (process maps, procedures, instructions, reference documents, and form abstracts). Policies and procedures should be documented because they help to reduce the range of individual decisions and encourage management by exception: the manager only needs to give special attention to unusual problems, not covered by a specific policy or procedure. As more and more procedures are written to cover recurring situations, managers will begin to make decisions which will be consistent from one functional area to the next.Companies should take a project management approach when implementing an environment for a sustainable documentation program and do the following:1. Identify an Executive Champion2. Put together a winning team3. Assign ownership4. Centralize publishing5. Establish the Document Maintenance Process Up Front6. Document critical activities only7. Document actual practice8. Minimize documentation9. Support continuous improvement10. Keep it simple 1. Identify an Executive ChampionAppoint a top down driver. Select one key individual to be a mentor for the procedure planning team. The individual should be a senior manager, such as your company president, CIO, CFO, the vice-president of quality, manufacturing, or engineering. Written policies and procedures can be important supportive aids when known to express the thinking for the chief executive officer and / or the president and to have his or her full support. 2. Put Together a Winning TeamChoose a strong Project Management Leader and staff the procedure planning team with management members from cross functional groups. Make sure team members have the responsibility - and the authority - to make things happen.The winning team should consist of the Documentation Project Manager, Document Owners (one for each functional area), a Document Controller, and Document Specialists (as needed). The Tutor Implementation Guide has complete job descriptions for these roles. 3. Assign Ownership It is virtually impossible to keep process documentation simple and meaningful if employees who are far removed from the activity itself create it. It is impossible to keep documentation up-to-date when responsibility for the document is not clearly understood.Key to the Tutor methodology, therefore, is the concept of ownership. Each document has a single owner, who is responsible for ensuring that the document is necessary and that it reflects actual practice. The owner must be a person who is knowledgeable about the activity and who has the authority to build consensus among the persons who participate in the activity as well as the authority to define or change the way an activity is performed. The owner must be an advocate of the performers and negotiate, not dictate practices.In the Tutor environment, a document's owner is the only person with the authority to approve an update to that document. 4. Centralize Publishing Although it is tempting (especially in a networked environment and with document management software solutions) to decentralize the control of all documents -- with each owner updating and distributing his own -- Tutor promotes centralized publishing by assigning the Document Administrator (gate keeper) to manage the updates and distribution of the procedures library. 5. Establish a Document Maintenance Process Up Front (and stick to it) Everyone in your organization should know they are invited to suggest changes to procedures and should understand exactly what steps to take to do so. Tutor provides a set of procedures to help your company set up a healthy document control system. There are many document management products available to automate some of the document change and maintenance steps. Depending on the size of your organization, a simple document management system can reduce the effort it takes to track and distribute document changes and updates. Whether your company decides to store the written policies and procedures on a file server or in a database, the essential tasks for maintaining documents are the same, though some tasks are automated. 6. Document Critical Activities Only The best way to keep your documentation simple is to reduce the number of process documents to a bare minimum and to include in those documents only as much detail as is absolutely necessary. The first step to reducing process documentation is to document only those activities that are deemed critical. Not all activities require documentation. In fact, some critical activities cannot and should not be standardized. Others may be sufficiently documented with an instruction or a checklist and may not require a procedure. A document should only be created when it enhances the performance of the employee performing the activity. If it does not help the employee, then there is no reason to maintain the document. Activities that represent little risk (such as project status), activities that cannot be defined in terms of specific tasks (such as product research), and activities that can be performed in a variety of ways (such as advertising) often do not require documentation. Sometimes, an activity will evolve to the point where documentation is necessary. For example, an activity performed by single employee may be straightforward and uncomplicated -- that is, until the activity is performed by multiple employees. Sometimes, it is the interaction between co-workers that necessitates documentation; sometimes, it is the complexity or the diversity of the activity.7. Document Actual Practices The only reason to maintain process documentation is to enhance the performance of the employee performing the activity. And documentation can only enhance performance if it reflects reality -- that is, current best practice. Documentation that reflects an unattainable ideal or outdated practices will end up on the shelf, unused and forgotten.Documenting actual practice means (1) auditing the activity to understand how the work is really performed, (2) identifying best practices with employees who are involved in the activity, (3) building consensus so that everyone agrees on a common method, and (4) recording that consensus.8. Minimize Documentation One way to keep it simple is to document at the highest level possible. That is, include in your documents only as much detail as is absolutely necessary.When writing a document, you should ask yourself, What is the purpose of this document? That is, what problem will it solve?By focusing on this question, you can target the critical information.• What questions are the end users likely to have?• What level of detail is required?• Is any of this information extraneous to the document's purpose? Short, concise documents are user friendly and they are easier to keep up to date. 9. Support Continuous Improvement Employees who perform an activity are often in the best position to identify improvements to the process. In other words, continuous improvement is a natural byproduct of the work itself -- but only if the improvements are communicated to all employees who are involved in the process, and only if there is consensus among those employees.Traditionally, process documentation has been used to dictate performance, to limit employees' actions. In the Tutor environment, process documents are used to communicate improvements identified by employees. How does this work? The Tutor methodology requires a process document to reflect actual practice, so the owner of a document must routinely audit its content -- does the document match what the employees are doing? If it doesn't, the owner has the responsibility to evaluate the process, to build consensus among the employees, to identify "best practices," and to communicate these improvements via a document update. Continuous improvement can also be an outgrowth of corrective action -- but only if the solutions to problems are communicated effectively. The goal should be to solve a problem once and only once, which means not only identifying the solution, but ensuring that the solution becomes part of the process. The Tutor system provides the method through which improvements and solutions are documented and communicated to all affected employees in a cost-effective, timely manner; it ensures that improvements are not lost or confined to a single employee. 10. Keep it Simple Process documents don't have to be complex and unfriendly. In fact, the simpler the format and organization, the more likely the documents will be used. And the simpler the method of maintenance, the more likely the documents will be kept up-to-date. Keep it simply by:• Minimizing skills and training required• Following the established Tutor document format and layout• Avoiding technology just for technology's sake No other rule has as major an impact on the success of your internal documentation as -- keep it simple. Learn More For more information about Tutor, visit Oracle.Com or the Tutor Blog. Post your questions at the Tutor Forum.   Emily Chorba Principle Product Manager Oracle Tutor & BPM 

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  • Source-control 'wet-work'?

    - by Phil Factor
    When a design or creative work is flawed beyond remedy, it is often best to destroy it and start again. The other day, I lost the code to a long and intricate SQL batch I was working on. I’d thought it was impossible, but it happened. With all the technology around that is designed to prevent this occurring, this sort of accident has become a rare event.  If it weren’t for a deranged laptop, and my distraction, the code wouldn’t have been lost this time.  As always, I sighed, had a soothing cup of tea, and typed it all in again.  The new code I hastily tapped in  was much better: I’d held in my head the essence of how the code should work rather than the details: I now knew for certain  the start point, the end, and how it should be achieved. Instantly the detritus of half-baked thoughts fell away and I was able to write logical code that performed better.  Because I could work so quickly, I was able to hold the details of all the columns and variables in my head, and the dynamics of the flow of data. It was, in fact, easier and quicker to start from scratch rather than tidy up and refactor the existing code with its inevitable fumbling and half-baked ideas. What a shame that technology is now so good that developers rarely experience the cleansing shock of losing one’s code and having to rewrite it from scratch.  If you’ve never accidentally lost  your code, then it is worth doing it deliberately once for the experience. Creative people have, until Technology mistakenly prevented it, torn up their drafts or sketches, threw them in the bin, and started again from scratch.  Leonardo’s obsessive reworking of the Mona Lisa was renowned because it was so unusual:  Most artists have been utterly ruthless in destroying work that didn’t quite make it. Authors are particularly keen on writing afresh, and the results are generally positive. Lawrence of Arabia actually lost the entire 250,000 word manuscript of ‘The Seven Pillars of Wisdom’ by accidentally leaving it on a train at Reading station, before rewriting a much better version.  Now, any writer or artist is seduced by technology into altering or refining their work rather than casting it dramatically in the bin or setting a light to it on a bonfire, and rewriting it from the blank page.  It is easy to pick away at a flawed work, but the real creative process is far more brutal. Once, many years ago whilst running a software house that supplied commercial software to local businesses, I’d been supervising an accounting system for a farming cooperative. No packaged system met their needs, and it was all hand-cut code.  For us, it represented a breakthrough as it was for a government organisation, and success would guarantee more contracts. As you’ve probably guessed, the code got mangled in a disk crash just a week before the deadline for delivery, and the many backups all proved to be entirely corrupted by a faulty tape drive.  There were some fragments left on individual machines, but they were all of different versions.  The developers were in despair.  Strangely, I managed to re-write the bulk of a three-month project in a manic and caffeine-soaked weekend.  Sure, that elegant universally-applicable input-form routine was‘nt quite so elegant, but it didn’t really need to be as we knew what forms it needed to support.  Yes, the code lacked architectural elegance and reusability. By dawn on Monday, the application passed its integration tests. The developers rose to the occasion after I’d collapsed, and tidied up what I’d done, though they were reproachful that some of the style and elegance had gone out of the application. By the delivery date, we were able to install it. It was a smaller, faster application than the beta they’d seen and the user-interface had a new, rather Spartan, appearance that we swore was done to conform to the latest in user-interface guidelines. (we switched to Helvetica font to look more ‘Bauhaus’ ). The client was so delighted that he forgave the new bugs that had crept in. I still have the disk that crashed, up in the attic. In IT, we have had mixed experiences from complete re-writes. Lotus 123 never really recovered from a complete rewrite from assembler into C, Borland made the mistake with Arago and Quattro Pro  and Netscape’s complete rewrite of their Navigator 4 browser was a white-knuckle ride. In all cases, the decision to rewrite was a result of extreme circumstances where no other course of action seemed possible.   The rewrite didn’t come out of the blue. I prefer to remember the rewrite of Minix by young Linus Torvalds, or the rewrite of Bitkeeper by a slightly older Linus.  The rewrite of CP/M didn’t do too badly either, did it? Come to think of it, the guy who decided to rewrite the windowing system of the Xerox Star never regretted the decision. I’ll agree that one should often resist calls for a rewrite. One of the worst habits of the more inexperienced programmer is to denigrate whatever code he or she inherits, and then call loudly for a complete rewrite. They are buoyed up by the mistaken belief that they can do better. This, however, is a different psychological phenomenon, more related to the idea of some motorcyclists that they are operating on infinite lives, or the occasional squaddies that if they charge the machine-guns determinedly enough all will be well. Grim experience brings out the humility in any experienced programmer.  I’m referring to quite different circumstances here. Where a team knows the requirements perfectly, are of one mind on methodology and coding standards, and they already have a solution, then what is wrong with considering  a complete rewrite? Rewrites are so painful in the early stages, until that point where one realises the payoff, that even I quail at the thought. One needs a natural disaster to push one over the edge. The trouble is that source-control systems, and disaster recovery systems, are just too good nowadays.   If I were to lose this draft of this very blog post, I know I’d rewrite it much better. However, if you read this, you’ll know I didn’t have the nerve to delete it and start again.  There was a time that one prayed that unreliable hardware would deliver you from an unmaintainable mess of a codebase, but now technology has made us almost entirely immune to such a merciful act of God. An old friend of mine with long experience in the software industry has long had the idea of the ‘source-control wet-work’,  where one hires a malicious hacker in some wild eastern country to hack into one’s own  source control system to destroy all trace of the source to an application. Alas, backup systems are just too good to make this any more than a pipedream. Somehow, it would be difficult to promote the idea. As an alternative, could one construct a source control system that, on doing all the code-quality metrics, would systematically destroy all trace of source code that failed the quality test? Alas, I can’t see many managers buying into the idea. In reading the full story of the near-loss of Toy Story 2, it set me thinking. It turned out that the lucky restoration of the code wasn’t the happy ending one first imagined it to be, because they eventually came to the conclusion that the plot was fundamentally flawed and it all had to be rewritten anyway.  Was this an early  case of the ‘source-control wet-job’?’ It is very hard nowadays to do a rapid U-turn in a development project because we are far too prone to cling to our existing source-code.

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  • 5 Best Practices - Laying the Foundation for WebCenter Projects

    - by Kellsey Ruppel
    Today’s guest post comes from Oracle WebCenter expert John Brunswick. John specializes in enterprise portal and content management solutions and actively contributes to the enterprise software business community and has authored a series of articles about optimal business involvement in portal, business process management and SOA development, examining ways of helping organizations move away from monolithic application development. We’re happy to have John join us today! Maximizing success with Oracle WebCenter portal requires a strategic understanding of Oracle WebCenter capabilities.  The following best practices enable the creation of portal solutions with minimal resource overhead, while offering the greatest flexibility for progressive elaboration. They are inherently project agnostic, enabling a strong foundation for future growth and an expedient return on your investment in the platform.  If you are able to embrace even only a few of these practices, you will materially improve your deployment capability with WebCenter. 1. Segment Duties Around 3Cs - Content, Collaboration and Contextual Data "Agility" is one of the most common business benefits touted by modern web platforms.  It sounds good - who doesn't want to be Agile, right?  How exactly IT organizations go about supplying agility to their business counterparts often lacks definition - hamstrung by ambiguity. Ultimately, businesses want to benefit from reduced development time to deliver a solution to a particular constituent, which is augmented by as much self-service as possible to develop and manage the solution directly. All done in the absence of direct IT involvement. With Oracle WebCenter's depth in the areas of content management, pallet of native collaborative services, enterprise mashup capability and delegated administration, it is very possible to execute on this business vision at a technical level. To realize the benefits of the platform depth we can think of Oracle WebCenter's segmentation of duties along the lines of the 3 Cs - Content, Collaboration and Contextual Data.  All three of which can have their foundations developed by IT, then provisioned to the business on a per role basis. Content – Oracle WebCenter benefits from an extremely mature content repository.  Work flow, audit, notification, office integration and conversion capabilities for documents (HTML & PDF) make this a haven for business users to take control of content within external and internal portals, custom applications and web sites.  When deploying WebCenter portal take time to think of areas in which IT can provide the "harness" for content to reside, then allow the business to manage any content items within the site, using the content foundation to ensure compliance with business rules and process.  This frees IT to work on more mission critical challenges and allows the business to respond in short order to emerging market needs. Collaboration – Native collaborative services and WebCenter spaces are a perfect match for business users who are looking to enable document sharing, discussions and social networking.  The ability to deploy the services is granular and on the basis of roles scoped to given areas of the system - much like the first C “content”.  This enables business analysts to design the roles required and IT to provision with peace of mind that users leveraging the collaborative services are only able to do so in explicitly designated areas of a site. Bottom line - business will not need to wait for IT, but cannot go outside of the scope that has been defined based on their roles. Contextual Data – Collaborative capabilities are most powerful when included within the context of business data.  The ability to supply business users with decision shaping data that they can include in various parts of a portal or portals, just as they would with content items, is one of the most powerful aspects of Oracle WebCenter.  Imagine a discussion about new store selection for a retail chain that re-purposes existing information from business intelligence services about various potential locations and or custom backend systems - presenting it directly in the context of the discussion.  If there are some data sources that are preexisting in your enterprise take a look at how they can be made into discrete offerings within the portal, then scoped to given business user roles for inclusion within collaborative activities. 2. Think Generically, Execute Specifically Constructs.  Anyone who has spent much time around me knows that I am obsessed with this word.  Why? Because Constructs offer immense power - more than APIs, Web Services or other technical capability. Constructs offer organizations the ability to leverage a platform's native characteristics to offer substantial business functionality - without writing code.  This concept becomes more powerful with the additional understanding of the concepts from the platform that an organization learns over time.  Let's take a look at an example of where an Oracle WebCenter construct can substantially reduce the time to get a subscription-based site out the door and into the hands of the end consumer. Imagine a site that allows members to subscribe to specific disciplines to access information and application data around that various discipline.  A space is a collection of secured pages within Oracle WebCenter.  Spaces are not only secured, but also default content stored within it to be scoped automatically to that space. Taking this a step further, Oracle WebCenter’s Activity Stream surfaces events, discussions and other activities that are scoped to the given user on the basis of their space affiliations.  In order to have a portal that would allow users to "subscribe" to information around various disciplines - spaces could be used out of the box to achieve this capability and without using any APIs or low level technical work to achieve this. 3. Make Governance Work for You Imagine driving down the street without the painted lines on the road.  The rules of the road are so ingrained in our minds, we often do not think about the process, but seemingly mundane lane markers are critical enablers. Lane markers allow us to travel at speeds that would be impossible if not for the agreed upon direction of flow. Additionally and more importantly, it allows people to act autonomously - going where they please at any given time. The return on the investment for mobility is high enough for people to buy into globally agreed up governance processes. In Oracle WebCenter we can use similar enablers to lane markers.  Our goal should be to enable the flow of information and provide end users with the ability to arrive at business solutions as needed, not on the basis of cumbersome processes that cannot meet the business needs in a timely fashion. How do we do this? Just as with "Segmentation of Duties" Oracle WebCenter technologies offer the opportunity to compartmentalize various business initiatives from each other within the system due to constructs and security that are available to use within the platform. For instance, when a WebCenter space is created, any content added within that space by default will be secured to that particular space and inherits meta data that is associated with a folder created for the space. Oracle WebCenter content uses meta data to support a broad range of rich ECM functionality and can automatically impart retention, workflow and other policies automatically on the basis of what has been defaulted for that space. Depending on your business needs, this paradigm will also extend to sub sections of a space, offering some interesting possibilities to enable automated management around content. An example may be press releases within a particular area of an extranet that require a five year retention period and need to the reviewed by marketing and legal before release.  The underlying content system will transparently take care of this process on the basis of the above rules, enabling peace of mind over unstructured data - which could otherwise become overwhelming. 4. Make Your First Project Your Second Imagine if Michael Phelps was competing in a swimming championship, but told right before his race that he had to use a brand new stroke.  There is no doubt that Michael is an outstanding swimmer, but chances are that he would like to have some time to get acquainted with the new stroke. New technologies should not be treated any differently.  Before jumping into the deep end it helps to take time to get to know the new approach - even though you may have been swimming thousands of times before. To quickly get a handle on Oracle WebCenter capabilities it can be helpful to deploy a sandbox for the team to use to share project documents, discussions and announcements in an effort to help the actual deployment get under way, while increasing everyone’s knowledge of the platform and its functionality that may be helpful down the road. Oracle Technology Network has made a pre-configured virtual machine available for download that can be a great starting point for this exercise. 5. Get to Know the Community If you are reading this blog post you have most certainly faced a software decision or challenge that was solved on the basis of a small piece of missing critical information - which took substantial research to discover.  Chances were also good that somewhere, someone had already come across this information and would have been excited to share it. There is no denying the power of passionate, connected users, sharing key tips around technology.  The Oracle WebCenter brand has a rich heritage that includes industry-leading technology and practitioners.  With the new Oracle WebCenter brand, opportunities to connect with these experts has become easier. Oracle WebCenter Blog Oracle Social Enterprise LinkedIn WebCenter Group Oracle WebCenter Twitter Oracle WebCenter Facebook Oracle User Groups Additionally, there are various Oracle WebCenter related blogs by an excellent grouping of services partners.

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  • 3D Ball Physics Theory: collision response on ground and against walls?

    - by David
    I'm really struggling to get a strong grasp on how I should be handling collision response in a game engine I'm building around a 3D ball physics concept. Think Monkey Ball as an example of the type of gameplay. I am currently using sphere-to-sphere broad phase, then AABB to OBB testing (the final test I am using right now is one that checks if one of the 8 OBB points crosses the planes of the object it is testing against). This seems to work pretty well, and I am getting back: Plane that object is colliding against (with a point on the plane, the plane's normal, and the exact point of intersection. I've tried what feels like dozens of different high-level strategies for handling these collisions, without any real success. I think my biggest problem is understanding how to handle collisions against walls in the x-y axes (left/right, front/back), which I want to have elasticity, and the ground (z-axis) where I want an elastic reaction if the ball drops down, but then for it to eventually normalize and be kept "on the ground" (not go into the ground, but also not continue bouncing). Without kluging something together, I'm positive there is a good way to handle this, my theories just aren't getting me all the way there. For physics modeling and movement, I am trying to use a Euler based setup with each object maintaining a position (and destination position prior to collision detection), a velocity (which is added onto the position to determine the destination position), and an acceleration (which I use to store any player input being put on the ball, as well as gravity in the z coord). Starting from when I detect a collision, what is a good way to approach the response to get the expected behavior in all cases? Thanks in advance to anyone taking the time to assist... I am grateful for any pointers, and happy to post any additional info or code if it is useful. UPDATE Based on Steve H's and eBusiness' responses below, I have adapted my collision response to what makes a lot more sense now. It was close to right before, but I didn't have all the right pieces together at the right time! I have one problem left to solve, and that is what is causing the floor collision to hit every frame. Here's the collision response code I have now for the ball, then I'll describe the last bit I'm still struggling to understand. // if we are moving in the direction of the plane (against the normal)... if (m_velocity.dot(intersection.plane.normal) <= 0.0f) { float dampeningForce = 1.8f; // eventually create this value based on mass and acceleration // Calculate the projection velocity PVRTVec3 actingVelocity = m_velocity.project(intersection.plane.normal); m_velocity -= actingVelocity * dampeningForce; } // Clamp z-velocity to zero if we are within a certain threshold // -- NOTE: this was an experimental idea I had to solve the "jitter" bug I'll describe below float diff = 0.2f - abs(m_velocity.z); if (diff > 0.0f && diff <= 0.2f) { m_velocity.z = 0.0f; } // Take this object to its new destination position based on... // -- our pre-collision position + vector to the collision point + our new velocity after collision * time // -- remaining after the collision to finish the movement m_destPosition = m_position + intersection.diff + (m_velocity * intersection.tRemaining * GAMESTATE->dt); The above snippet is run after a collision is detected on the ball (collider) with a collidee (floor in this case). With a dampening force of 1.8f, the ball's reflected "upward" velocity will eventually be overcome by gravity, so the ball will essentially be stuck on the floor. THIS is the problem I have now... the collision code is running every frame (since the ball's z-velocity is constantly pushing it a collision with the floor below it). The ball is not technically stuck, I can move it around still, but the movement is really goofy because the velocity and position keep getting affected adversely by the above snippet. I was experimenting with an idea to clamp the z-velocity to zero if it was "close to zero", but this didn't do what I think... probably because the very next frame the ball gets a new gravity acceleration applied to its velocity regardless (which I think is good, right?). Collisions with walls are as they used to be and work very well. It's just this last bit of "stickiness" to deal with. The camera is constantly jittering up and down by extremely small fractions too when the ball is "at rest". I'll keep playing with it... I like puzzles like this, especially when I think I'm close. Any final ideas on what I could be doing wrong here? UPDATE 2 Good news - I discovered I should be subtracting the intersection.diff from the m_position (position prior to collision). The intersection.diff is my calculation of the difference in the vector of position to destPosition from the intersection point to the position. In this case, adding it was causing my ball to always go "up" just a little bit, causing the jitter. By subtracting it, and moving that clamper for the velocity.z when close to zero to being above the dot product (and changing the test from <= 0 to < 0), I now have the following: // Clamp z-velocity to zero if we are within a certain threshold float diff = 0.2f - abs(m_velocity.z); if (diff > 0.0f && diff <= 0.2f) { m_velocity.z = 0.0f; } // if we are moving in the direction of the plane (against the normal)... float dotprod = m_velocity.dot(intersection.plane.normal); if (dotprod < 0.0f) { float dampeningForce = 1.8f; // eventually create this value based on mass and acceleration? // Calculate the projection velocity PVRTVec3 actingVelocity = m_velocity.project(intersection.plane.normal); m_velocity -= actingVelocity * dampeningForce; } // Take this object to its new destination position based on... // -- our pre-collision position + vector to the collision point + our new velocity after collision * time // -- remaining after the collision to finish the movement m_destPosition = m_position - intersection.diff + (m_velocity * intersection.tRemaining * GAMESTATE->dt); UpdateWorldMatrix(m_destWorldMatrix, m_destOBB, m_destPosition, false); This is MUCH better. No jitter, and the ball now "rests" at the floor, while still bouncing off the floor and walls. The ONLY thing left is that the ball is now virtually "stuck". He can move but at a much slower rate, likely because the else of my dot product test is only letting the ball move at a rate multiplied against the tRemaining... I think this is a better solution than I had previously, but still somehow not the right idea. BTW, I'm trying to journal my progress through this problem for anyone else with a similar situation - hopefully it will serve as some help, as many similar posts have for me over the years.

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  • The Sensemaking Spectrum for Business Analytics: Translating from Data to Business Through Analysis

    - by Joe Lamantia
    One of the most compelling outcomes of our strategic research efforts over the past several years is a growing vocabulary that articulates our cumulative understanding of the deep structure of the domains of discovery and business analytics. Modes are one example of the deep structure we’ve found.  After looking at discovery activities across a very wide range of industries, question types, business needs, and problem solving approaches, we've identified distinct and recurring kinds of sensemaking activity, independent of context.  We label these activities Modes: Explore, compare, and comprehend are three of the nine recognizable modes.  Modes describe *how* people go about realizing insights.  (Read more about the programmatic research and formal academic grounding and discussion of the modes here: https://www.researchgate.net/publication/235971352_A_Taxonomy_of_Enterprise_Search_and_Discovery) By analogy to languages, modes are the 'verbs' of discovery activity.  When applied to the practical questions of product strategy and development, the modes of discovery allow one to identify what kinds of analytical activity a product, platform, or solution needs to support across a spread of usage scenarios, and then make concrete and well-informed decisions about every aspect of the solution, from high-level capabilities, to which specific types of information visualizations better enable these scenarios for the types of data users will analyze. The modes are a powerful generative tool for product making, but if you've spent time with young children, or had a really bad hangover (or both at the same time...), you understand the difficult of communicating using only verbs.  So I'm happy to share that we've found traction on another facet of the deep structure of discovery and business analytics.  Continuing the language analogy, we've identified some of the ‘nouns’ in the language of discovery: specifically, the consistently recurring aspects of a business that people are looking for insight into.  We call these discovery Subjects, since they identify *what* people focus on during discovery efforts, rather than *how* they go about discovery as with the Modes. Defining the collection of Subjects people repeatedly focus on allows us to understand and articulate sense making needs and activity in more specific, consistent, and complete fashion.  In combination with the Modes, we can use Subjects to concretely identify and define scenarios that describe people’s analytical needs and goals.  For example, a scenario such as ‘Explore [a Mode] the attrition rates [a Measure, one type of Subject] of our largest customers [Entities, another type of Subject] clearly captures the nature of the activity — exploration of trends vs. deep analysis of underlying factors — and the central focus — attrition rates for customers above a certain set of size criteria — from which follow many of the specifics needed to address this scenario in terms of data, analytical tools, and methods. We can also use Subjects to translate effectively between the different perspectives that shape discovery efforts, reducing ambiguity and increasing impact on both sides the perspective divide.  For example, from the language of business, which often motivates analytical work by asking questions in business terms, to the perspective of analysis.  The question posed to a Data Scientist or analyst may be something like “Why are sales of our new kinds of potato chips to our largest customers fluctuating unexpectedly this year?” or “Where can innovate, by expanding our product portfolio to meet unmet needs?”.  Analysts translate questions and beliefs like these into one or more empirical discovery efforts that more formally and granularly indicate the plan, methods, tools, and desired outcomes of analysis.  From the perspective of analysis this second question might become, “Which customer needs of type ‘A', identified and measured in terms of ‘B’, that are not directly or indirectly addressed by any of our current products, offer 'X' potential for ‘Y' positive return on the investment ‘Z' required to launch a new offering, in time frame ‘W’?  And how do these compare to each other?”.  Translation also happens from the perspective of analysis to the perspective of data; in terms of availability, quality, completeness, format, volume, etc. By implication, we are proposing that most working organizations — small and large, for profit and non-profit, domestic and international, and in the majority of industries — can be described for analytical purposes using this collection of Subjects.  This is a bold claim, but simplified articulation of complexity is one of the primary goals of sensemaking frameworks such as this one.  (And, yes, this is in fact a framework for making sense of sensemaking as a category of activity - but we’re not considering the recursive aspects of this exercise at the moment.) Compellingly, we can place the collection of subjects on a single continuum — we call it the Sensemaking Spectrum — that simply and coherently illustrates some of the most important relationships between the different types of Subjects, and also illuminates several of the fundamental dynamics shaping business analytics as a domain.  As a corollary, the Sensemaking Spectrum also suggests innovation opportunities for products and services related to business analytics. The first illustration below shows Subjects arrayed along the Sensemaking Spectrum; the second illustration presents examples of each kind of Subject.  Subjects appear in colors ranging from blue to reddish-orange, reflecting their place along the Spectrum, which indicates whether a Subject addresses more the viewpoint of systems and data (Data centric and blue), or people (User centric and orange).  This axis is shown explicitly above the Spectrum.  Annotations suggest how Subjects align with the three significant perspectives of Data, Analysis, and Business that shape business analytics activity.  This rendering makes explicit the translation and bridging function of Analysts as a role, and analysis as an activity. Subjects are best understood as fuzzy categories [http://georgelakoff.files.wordpress.com/2011/01/hedges-a-study-in-meaning-criteria-and-the-logic-of-fuzzy-concepts-journal-of-philosophical-logic-2-lakoff-19731.pdf], rather than tightly defined buckets.  For each Subject, we suggest some of the most common examples: Entities may be physical things such as named products, or locations (a building, or a city); they could be Concepts, such as satisfaction; or they could be Relationships between entities, such as the variety of possible connections that define linkage in social networks.  Likewise, Events may indicate a time and place in the dictionary sense; or they may be Transactions involving named entities; or take the form of Signals, such as ‘some Measure had some value at some time’ - what many enterprises understand as alerts.   The central story of the Spectrum is that though consumers of analytical insights (represented here by the Business perspective) need to work in terms of Subjects that are directly meaningful to their perspective — such as Themes, Plans, and Goals — the working realities of data (condition, structure, availability, completeness, cost) and the changing nature of most discovery efforts make direct engagement with source data in this fashion impossible.  Accordingly, business analytics as a domain is structured around the fundamental assumption that sense making depends on analytical transformation of data.  Analytical activity incrementally synthesizes more complex and larger scope Subjects from data in its starting condition, accumulating insight (and value) by moving through a progression of stages in which increasingly meaningful Subjects are iteratively synthesized from the data, and recombined with other Subjects.  The end goal of  ‘laddering’ successive transformations is to enable sense making from the business perspective, rather than the analytical perspective.Synthesis through laddering is typically accomplished by specialized Analysts using dedicated tools and methods. Beginning with some motivating question such as seeking opportunities to increase the efficiency (a Theme) of fulfillment processes to reach some level of profitability by the end of the year (Plan), Analysts will iteratively wrangle and transform source data Records, Values and Attributes into recognizable Entities, such as Products, that can be combined with Measures or other data into the Events (shipment of orders) that indicate the workings of the business.  More complex Subjects (to the right of the Spectrum) are composed of or make reference to less complex Subjects: a business Process such as Fulfillment will include Activities such as confirming, packing, and then shipping orders.  These Activities occur within or are conducted by organizational units such as teams of staff or partner firms (Networks), composed of Entities which are structured via Relationships, such as supplier and buyer.  The fulfillment process will involve other types of Entities, such as the products or services the business provides.  The success of the fulfillment process overall may be judged according to a sophisticated operating efficiency Model, which includes tiered Measures of business activity and health for the transactions and activities included.  All of this may be interpreted through an understanding of the operational domain of the businesses supply chain (a Domain).   We'll discuss the Spectrum in more depth in succeeding posts.

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