You Couldn't Write it - Houston we have a problem!
- by GrumpyOldDBA
Note identities changed to protect the innocent (sic ). In a datacentre I have an iscsi san which provides storage for a SQL Cluster. It developed a fault and required replacement of a few parts, all hot swappable. Although we had suppport/warranty this did not include onsite so we arranged to have the parts delivered. The datacentre did not want to carry out the work so we had to arrange for the manufacturer to send an engineer. Times were arranged and interested/concerned parties put on standby...(read more)