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• Disable "Do you want to change the color scheme to improve performance?" warning

  - by William Lawn Stewart

  Sometimes this dialog box will pop up (see screenshot below). Every time it appears I select "Keep the current color scheme, and don't show this message again". Windows then reminds me again -- either the next day or after reboot, or sometimes another 5 minutes later. Do you want to change the color scheme to improve performance? Windows has detected your computer's performance is slow. This could be because there are not enough resources to run the Windows Aero color scheme. To improve performance, try changing the color scheme to Windows 7 Basic. Any change you make will be in effect until the next time you log on to Windows Change the color scheme to Windows 7 Basic Keep the current color scheme, but ask me again if my computer continues to perform slowly Keep the current color scheme, and don't show this message again Is there some reason why Windows is ignoring/forgetting my attempts to suppress the dialog? I'd love to never ever see it again, it's annoying, and it alt-tabs me out of fullscreen applications. If it matters, I'm running Windows 7 x64 Professional. I believe the dialog appears because I'm forcing Vsync and Triple Buffering for DirectX applications.

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• How to burn a data DVD in Windows XP

  - by SabreWolfy

  I am trying to burn a data DVD (DVD+R) in Windows XP SP3 on a Dell desktop computer. The computer has a licensed copy of Nero 6.3. Nero indicates that an update to version 6.6 is available, but after following the link provided, it redirects me to the Nero website to purchase the upgrade. I'm not interested in doing this. After creating a project in Nero 6.3, inserting a blank DVD+R and trying to start burning the data DVD, Nero indicates that I should insert an appropriate disk into the drive. It does not seem to detect the blank DVD+R. I downloaded infrarecorder and cdrtfe from Sourceforge. Neither of these programs worked either. They both indicated that I should insert the correct media, with cdrtfe saying there is no disk in the drive. I tried with another blank DVD +R with the same effect. I inserted a CDR containing data into the drive and the Windows read read this CDR without a problem. I have no reason to believe that the drive is faulty. I am aware that Windows XP itself is not able to burn DVDs. However, it seems that three third-party software programs are not able to burn a data DVD in Window XP. The specifications provided in Nero indicate that DVD+R is compatible with the drive. How can I burn a backup data DVD in Windows XP?

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• Problem with network after malware attack

  - by Cruelio

  Im trying to help some friends with a Win XP machine. I got rid of the malware using Malware Bytes, and HiJackThis. But now they(I) have another problem. When the computer boot into Windows it seems fine. When I start Internet Explorer the browser window opens just fine, but nothing happens for at minute or two. After the two minutes of waiting, the network icon appears in the taskbar next to the clock, and then everything works. The computer is connected to the internet using a Ethernet adapter. I have looked at the Rvent Log and found an error from Perfnet with eventid 2004 <Provider Name="PerfNet" /> <EventID Qualifiers="49152">2004</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> What I have tried so far: In the device manager i have uninstalled the Ethernet adapter and installed it again. I have uninstalled and installed the Windows File and Printer Sharing service. I have verified that both server and workstation services are started. What should I do next?

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• There are currently no logon servers available

  - by Ian Robinson

  I am running a Windows 7 laptop that is joined to my company's domain. When I installed Windows 7, I created an account for myself, joined to the domain, and it had been working quite well even though I'm physically remote most of the time, and not actually on the network. However, today I created a new local user account (non-admin) for my little brother. While he was using it, he decided he wanted to install a program, because his account is not an admin, he was prompted to enter Administrator credentials to allow the program to make changes to his computer. I entered my credentials, and this is the first time I ran into the error message: There are currently no logon servers available to service the logon request. I tried logging off and loggin back in, rebooting, etc etc, and no matter what, every time I try to authenticate as my "normal" domain account - I get that message. I can no longer access my computer as an administrator. I no longer know how to log in to my machine using any other account aside from my little brother's non-admin account. I don't have any other local accounts created, and the default local admin account was never enabled. I'd appreciate any ideas on how I can recover access to my account. Let me know if I can provide any more information. FYI - This is a similar question but not sure any of the answers help me in my case. http://serverfault.com/questions/71632/there-are-currently-no-logon-servers-available-to-service-the-logon-request

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• Trying to configure HWIC-3G-HSPA

  - by user1174838

  I'm trying to configure a couple of Cisco 1941 routes. The are both identical routers. Each as a HWIC-1T (Smart Serial interface) and a HWIC-3G-HSPA 3G interface. These routers are to be sent to remote sites. We have connectivity to one of the sites but if remote site A gors down we lose connectivity to remote site B. The HWIC-1T is the primary WAN interface using frame relay joining the two remote sites We want the HWIC-3G-HSPA to be usable for direct connectivity from head office to remote site B, and also the HWIC-3G-HSPA is do be used for comms between the remote sites when the frame relay is down (happens quite a bit). I initialy tried to do dynamic routing using EIGRP however in my lab setup of laptop - 1941 - 1941 - laptop, I was unable to get end to end connectivity. I later settled on static routing and have got end to end connectivity but only over frame relay, not the HWIC-3G-HSPA. The sanitized running config for remote site A: version 15.1 service tcp-keepalives-in service tcp-keepalives-out service timestamps debug datetime msec service timestamps log datetime msec service password-encryption service udp-small-servers service tcp-small-servers ! hostname remoteA ! boot-start-marker boot-end-marker ! ! logging buffered 51200 warnings enable secret 5 censored ! no aaa new-model clock timezone wst 8 0 ! no ipv6 cef ip source-route ip cef ! ip domain name yourdomain.com multilink bundle-name authenticated ! chat-script gsm "" "ATDT*98*1#" TIMEOUT 30 "CONNECT" ! username admin privilege 15 secret 5 censored ! controller Cellular 0/1 ! interface Embedded-Service-Engine0/0 no ip address shutdown ! interface GigabitEthernet0/0 ip address 192.168.2.5 255.255.255.0 duplex auto speed auto ! interface GigabitEthernet0/1 no ip address shutdown duplex auto speed auto ! interface Serial0/0/0 ip address 10.1.1.2 255.255.255.252 encapsulation frame-relay cdp enable frame-relay interface-dlci 16 frame-relay lmi-type ansi ! interface Cellular0/1/0 ip address negotiated encapsulation ppp dialer in-band dialer idle-timeout 2147483 dialer string gsm dialer-group 1 async mode interactive ppp chap hostname censored ppp chap password 7 censored cdp enable ! interface Cellular0/1/1 no ip address encapsulation ppp ! interface Dialer0 no ip address ! ip forward-protocol nd ! no ip http server no ip http secure-server ! ip route 0.0.0.0 0.0.0.0 Serial0/0/0 210 permanent ip route 0.0.0.0 0.0.0.0 Cellular0/1/0 220 permanent ip route 172.31.2.0 255.255.255.0 Cellular0/1/0 permanent ip route 192.168.3.0 255.255.255.0 10.1.1.1 permanent ip route 192.168.3.0 255.255.255.0 Cellular0/1/0 210 permanent ! access-list 1 permit any dialer-list 1 protocol ip list 1 ! control-plane ! line con 0 logging synchronous login local line aux 0 line 2 no activation-character no exec transport preferred none transport input all transport output pad telnet rlogin lapb-ta mop udptn v120 ssh stopbits 1 line 0/1/0 exec-timeout 0 0 script dialer gsm login modem InOut no exec transport input all rxspeed 7200000 txspeed 5760000 line 0/1/1 no exec rxspeed 7200000 txspeed 5760000 line vty 0 4 access-class 23 in privilege level 15 password 7 censored login local transport input all line vty 5 15 access-class 23 in privilege level 15 password 7 censored login local transport input all line vty 16 1370 password 7 censored login transport input all ! scheduler allocate 20000 1000 end The sanitized running config for remote site B: version 15.1 service tcp-keepalives-in service tcp-keepalives-out service timestamps debug datetime msec service timestamps log datetime msec service password-encryption service udp-small-servers service tcp-small-servers ! hostname remoteB ! boot-start-marker boot-end-marker ! logging buffered 51200 warnings enable secret 5 censored ! no aaa new-model clock timezone wst 8 0 ! no ipv6 cef ip source-route ip cef ! no ip domain lookup ip domain name yourdomain.com multilink bundle-name authenticated ! chat-script gsm "" "ATDT*98*1#" TIMEOUT 30 "CONNECT" username admin privilege 15 secret 5 censored ! controller Cellular 0/1 ! interface Embedded-Service-Engine0/0 no ip address shutdown ! interface GigabitEthernet0/0 ip address 192.168.3.1 255.255.255.0 duplex auto speed auto ! interface GigabitEthernet0/1 no ip address shutdown duplex auto speed auto ! interface Serial0/0/0 ip address 10.1.1.1 255.255.255.252 encapsulation frame-relay clock rate 2000000 cdp enable frame-relay interface-dlci 16 frame-relay lmi-type ansi frame-relay intf-type dce ! interface Cellular0/1/0 ip address negotiated encapsulation ppp dialer in-band dialer idle-timeout 2147483 dialer string gsm dialer-group 1 async mode interactive ppp chap hostname censored ppp chap password 7 censored ppp ipcp dns request cdp enable ! interface Cellular0/1/1 no ip address encapsulation ppp ! interface Dialer0 no ip address ! ip forward-protocol nd ! no ip http server no ip http secure-server ! ip route 0.0.0.0 0.0.0.0 Serial0/0/0 210 permanent ip route 0.0.0.0 0.0.0.0 Cellular0/1/0 220 permanent ip route 172.31.2.0 255.255.255.0 Cellular0/1/0 permanent ip route 192.168.2.0 255.255.255.0 10.1.1.2 permanent ip route 192.168.2.0 255.255.255.0 Cellular0/1/0 210 permanent ! kron occurrence PING in 1 recurring policy-list ICMP ! access-list 1 permit any dialer-list 1 protocol ip list 1 ! control-plane ! line con 0 logging synchronous login local line aux 0 line 2 no activation-character no exec transport preferred none transport input all transport output pad telnet rlogin lapb-ta mop udptn v120 ssh stopbits 1 line 0/1/0 exec-timeout 0 0 script dialer gsm login modem InOut no exec transport input all rxspeed 7200000 txspeed 5760000 line 0/1/1 no exec rxspeed 7200000 txspeed 5760000 line vty 0 4 access-class 23 in privilege level 15 password 7 censored login transport input all line vty 5 15 access-class 23 in privilege level 15 password 7 censored login transport input all line vty 16 1370 password 7 censored login transport input all ! scheduler allocate 20000 1000 end The last problem I'm having is the 3G interfaces go down after only a few minutes of inactivity. I've tried using kron to ping the local HWIC-3G-HSPA interface (cellular 0/1/0) every minute but that hasn't been successful. Manually pinging the IP assigned (by the telco) to ce0/1/0 does bring the interface up. Any ideas? Thanks

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• Is the APC BR700G UPS (or similar) compatible with Active PFC power supplies?

  - by David Zaslavsky

  I'm looking at getting a UPS for my home computer. So far the APC BR700G looks very promising, except for one thing: one of the reviews on Newegg says that this UPS does not work with a power supply with Active PFC. Pros: Unit looks great, built well, very heavy, was excited to use it. Cons: Didn't research enough - many newer power supplies like my corsair 750w (and yes dells and other mainstreamers sell them too) that I bought last year have a feature called active pfc (power factor corrected). The signal for this backup battery doesn't fully support that feature and can cause issues. You can find an article on APCs site if you search their user forums for PFC. And the power supply in my computer is, in fact, an Active PFC PSU. I've already found one answer on this site claiming that it's not an issue, that "most quality supplies these days have PFC and work just fine with a UPS." That disagrees with the review on Newegg. Can someone explain this discrepancy? Also, what is it exactly about a UPS that makes it incompatible with an Active PFC PSU? (if anything) Is there some way to tell based on the technical specifications, or do I just have to hunt for reviews online to avoid wasting my money? While any input would be appreciated, I would prefer to get an answer from someone with actual experience with similar UPS's and Active PFC power supplies, who can tell me whether it works or not.

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• Can Current Backflow from Powered Hub's Adapter & cause PC Damage?

  - by SuperUserMan

  Getting this short: Can current flow from a powered USB hub's power adapter (lying 10 Meter away) back to computer via usb port and cause damage to Computer components like mobo, etc? What should be my concerns? Using a 2 Amp 5V Power adapter to power a 10m Long Active Repeater USB extension cable with 4 port HUB & plugging into PC's Front port, causes PC Chassis fan to keep running (thought slower than regular speed) Front Chassis HDD & power LED to turn on (though bit dim) may be other things which i cant detect/see at chip level, in motherboard?? All this even after PC is shut down (bit scary) More detail (in case still want to read): To run 4 High power (needing 450 mAmps) Wifi Adapters, far away from PC, Bought Active Repeater USB Extension Cable with 4 Ports & power port at far end http://www.ebay.com/itm/33FT-USB-2-0-Male-to-Female-Extension-Cable-Hub-Splitter-Adapter-with-4-USB-Port-/390846115254 Then added a locally bought 2 Amp 240V AC to 5V DC Power Adapter and plugged into USB hub which is a part of & situated at far end of a 10 Meter Active Repeater usb extension cable. Even 4 Wifi Adapters run fine (appear to) using this setup, but running chassis fan, dimly lighted Power & HDD LED, even when PC is switched off is bit scary and surely mean 5V & some current is flowing all though that 10 meter extension cable into my USB port & powering stuff. Can this cause damage? and what should be my concerns. Of course I can't switch off the power adapter (lying 10 meters away from PC) every time I switch off my PC to prevent this.

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• Strange battery behavior on laptop

  - by EpsilonVector

  My laptop is behaving rather strangely lately, and I was hoping to get some idea as to what may be causing such symptoms. The problem: When charging, very minute or so it loses connectivity with the AC adapter for a split second, and regains it back immediately. When this happens the little light that indicates the computer is plugged in does flicker off and back on, but I checked the adapter by replacing the battery on my laptop, and this indeed solves the problem, so it is probably the battery which is at fault, not the adapter (I also tried to move the adapter's wire around just to make sure it had nothing to do with torn wires). I suppose that the obvious solution is to get a new battery, but as far as battery defects go- this is a rather strange one; it loses connection with the adapter, but still powers the computer, and changing the power setting to a balanced plan (was maximum performance) seem to have solved the problem too. Is there a chance this is not simply the battery, but some kind of other electronic defect? And if not, what can cause it to behave so strangely? PS I tried to recalibrate it- didn't help.

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• How can I copy this quote from PDF?

  - by isme

  I'm reading a PDF copy of Jerome H. Friedman's paper "Data Mining and Statistics: What's the Connection?" using Google Chrome and the Adobe Reader plugin. It contains an amusing quote that I want to copy and paste to my blog. I used the mouse to select the text of the quote and pressed CTRL + C to copy the text. The document looks like this: When I paste the text into Notepad, Stack Overflow, or anywhere else, the product is Wingdings-like gibberish: ????????????????????????|?????????|????? ?????|??????????????????????????????????????????????????|?????????????? ??????????????P????? ?????????????????????P?|?????????|?????????????????????????????????????????????????????? ????????????Þ?????????????????????????????????|???|??????????????????????????? The text should instead look like this: A difference between statisticians and computer scientists in this field seems to be that when a statistician has an idea he or she writes a paper; a computer scientist starts a company. I had to type that text out manually. This is feasible for such a small quote, but how do I actually copy what I see? Is it something unusual about the PDF, the browser, the plugin, or some combiniation of the three?

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• Winamp playing sound but no video

  - by Greg Sansom

  I am having problems playing video in Winamp (the movie I am trying to play is an AVI - not sure if other formats work). I have installed the K-Lite Codec Pack, and the video does work in Winamp Classic. I can also play the video in Winamp on another machine (although I can't remember the exact configuration details of that machine - and I don't think they're relevant). There are a few symptoms: The content of the Video view is either empty, transparent, or displays rendering from other programs. Opening the Visualization view shows the following error: MILKDROP ERROR DirectX initialization failed (GetDeviceCaps). This means that no valid 3D-accelerated display adapter could be found on your computer. If you know this is not the case, it is possible that your graphics subsystem is unstable; please try rebooting your computer and then try to run the plugin again. Otherwise, please install a 3D-accelerated display adapter. Trying to open streams via the SHOUTCast TV plugin shows Error opening video output, and the video does not open. Opening the file with WMC causes the following error (although the movie still plays): Error creating DX9 allocation presenter CreateDevice failed D3DERR_NOTAVAILABLE There are no warnings displayed in Device Manager, although the display adapter is the standard Windows one. Running DxDiag shows no problems (codec for Video listed as XviD 1.1.2 Final). GSpot reports that codecs are installed. System specs: - Windows Server 2008 r2 Standard 64-bit, with latest updates; - .NET 3.5.1 installed; - Winamp v5.6.01 (latest version); - DirectX 11 (Latest version); - K-Lite Codec Pack 7.0.0 (Full); - Machine is HP DC7600 - full specs here. Please comment if there is any more information which will help to diagnose the problem.

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• Windows 7 Aero theme's "greyed out" - no found fix

  - by Robsta

  Brand new machine that was working fine then randomly it changed the theme when I booted into a sort of "basic" theme (white task bar, no see through windows etc) I've done and attempted many fixes and I still don't understand why it doesn't work. I've tried these two solutions: "How to enable Windows 7 Aero Theme" and "Windows 7 Aero Themes Greyed out" These solutions included registy changes, stopping/starting services, and force starting the aero theme. The closest I got seems to be when I went into: Control panel (category view) Find and fix problems (System and Security) Display Aero Desktop Effects I follow through the wizard and let it do its thing and then I get an error window that pops up: Personalization - "This theme can't be applied to the desktop. Try clicking a diffrent theme." That's what I get from the wizard. What can I do? My drivers are all up to date, there are no viruses on the computer, directx is installed and updated, and the registry is all correct. EDIT: When I boot the computer, I get a notification stating that windows failed to communicate with the windows desktop services.

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• Windows 7 Won't Boot

  - by Vie

  I recently built a new computer, my fifth one. ASUS Maximus III Formula LGA 1156 Intel P55 ATX Motherboard EVGA 01G-P3-1452-TR GeForce GTS 450 Superclocked 1GB 128-bit GDDR5 PCI Express 2.0 x16 HDCP Video Card COOLMAX RM-1000B 1000W ATX psu Intel Core i7-875K lynnfield 2.93GHz LGA 1156 95w Quad-Core unlocked processor G.SKILL Ripjaws Series 16 (4x4GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666) memory WD VelociRaptor WD3000GLFS 300gb 10000 RPM SATA 3.0Gb/s Hard Drive Sony Optiarc CD/DVD Burner model AD-7261S-0B LightScribe Windows 7 Home Premium 64-bit It gets hung up on the starting windows screen. When I went to install the OS it did the same thing wouldn't go past the windows logo, so I put the new HDD into my old computer and installed windows 7 thinking it was just an installer error. Put the fully installed HDD back into my new machine and it still gets stuck on the starting windows screen. I've tried most everything I've looked up. Disabled USB, Disabled Turbo Boost, Disabled everything that wasn't essential(just about every configuration I can think of), took it apart and put it back together, took all the ram out save one 4g stick(wouldn't even boot when I did this), did a memory scan which came back successful, I don't know what could be wrong. Only thing I can think of is a compatibility issue somewhere, but I've ran over it again and again and I don't know where there would be an issue like that. Need Backup! .<

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• Free software for backing up an attached network drive

  - by Richard

  My wireless router comes with a USB connector which allows me to plug an external hard drive in and it'll act as a Network Attached Storage. The problem is that I want to backup this hard-drive to the external drive of another computer so that if the NAS drive fails, I don't lose everything. However, Windows 7 Backup refuses to include the NAS as a location to backup. I can't fool it by mapping it to a drive letter either. Google presents lots of pages on how to backup files to a NAS, but not the other way around. Can anyone advise me on free software which can do incremental backups of a NAS drive to an external drive attached the computer it is running on? I'm aware of this question but the top answers have one or more of the following issues: They aren't free. The free version cannot backup a NAS. They cannot do incremental backups. They're just a script and therefore have limited other functionality (eg. disk space management, scheduling, compression, etc.etc.)

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• UDP blocked by Windows XP Firewall when sending to local machine

  - by user36367

  I work for a software development company but the issue doesn't seem to be programming-related. Here is my setup: Windows XP Professional with Service Pack 3, all updated Program that sends UDP datagrams Program that receives UDP datagrams Windows Firewall set to allow inbound UDP datagrams on a specific port (Scope: Subnet) If I send a UDP datagram on any port to other, similar machines, it goes through. If I send the UDP datagram to the same computer running the program that sends (whether using broadcast, localhost IP or the specific IP of the machine), the receiver program gets nothing. I've traced the problem down to the Windows XP Firewall, as Windows 7 does not have this problem (and I do not wish to sully my hands with Vista). If the exception I create for that UDP port in the WinXP firewall is set for a Scope of Subnet the datagram is blocked, but if I set it to All Computers or specifically enter my network settings (192.168.2.161 or 192.168.2.0/255.255.255.0) it works fine. Using different UDP ports makes no difference. I've tried different programs to reproduce this problem (ServerTalk to send and either IP Port Spy or PortPeeker to receive) to make sure it's not our code that's the issue, and those programs' datagrams were blocked as well. Also, that computer only has one network interface, so there are no additional network weirdness. I receive my IP from a DHCP server, so this is a straightforward setup. Given that it doesn't happen in Windows 7 I must assume it's a defect in the Windows XP Firewall, but I'd think someone else would have encountered this problem before. Has anyone encountered anything like this? Any ideas?

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• Timeout option not working on efi windows 7/windows8 dual boot machine

  - by Guenter

  I hav a gigbyte GA-Z77m-D3h mobo and installed Windows 8 Pro and Windows 7 Ultimate on two SSDs (in that order) in EFI mode. Now when I start my computer, I get the windows boot menu (text mode) with the two OSses to choose, but I have to manually press RETURN to have the computer boot into the Win OS. Even if I wait an hour, no default action takes place. Using bcdedit (from either of the OSses) I can successfully change the time out value, and it shows up in the bcdedit (no params) output. But it doesn't fire ... Here is my current BCDEdit output (headers are in German, but values should be readable): Windows-Start-Manager --------------------- Bezeichner {bootmgr} device partition=O: path \EFI\Microsoft\Boot\bootmgfw.efi description Windows Boot Manager locale de-DE inherit {globalsettings} integrityservices Enable default {default} resumeobject {5ad2802c-c60a-11e2-acdb-80331c501b11} displayorder {default} {current} {5ad2802a-c60a-11e2-acdb-80331c501b11} {5ad28028-c60a-11e2-acdb-80331c501b11} {5ad28029-c60a-11e2-acdb-80331c501b11} toolsdisplayorder {memdiag} timeout 5 displaybootmenu Yes Windows-Startladeprogramm ------------------------- Bezeichner {default} device partition=W: path \Windows\system32\winload.efi description Windows 7 locale de-DE inherit {bootloadersettings} recoverysequence {5ad2802e-c60a-11e2-acdb-80331c501b11} recoveryenabled Yes osdevice partition=W: systemroot \Windows resumeobject {5ad2802c-c60a-11e2-acdb-80331c501b11} nx OptIn Windows-Startladeprogramm ------------------------- Bezeichner {current} device partition=C: path \Windows\system32\winload.efi description Windows 8 locale de-DE inherit {bootloadersettings} recoverysequence {5ad28033-c60a-11e2-acdb-80331c501b11} integrityservices Enable recoveryenabled Yes isolatedcontext Yes allowedinmemorysettings 0x15000075 osdevice partition=C: systemroot \Windows resumeobject {5ad28031-c60a-11e2-acdb-80331c501b11} nx OptIn bootmenupolicy Standard hypervisorlaunchtype Auto (this output is from Win8; the Win7 looks nearly identical) If maybe the problem comes from a bad EFI Windows boot manager installation, can this be fixed without loosing my windows installations?

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• Is there a realiable way to troubleshoot wake up from sleep in Windows?

  - by Borek

  Is there a reliable way to troubleshoot laptop wakes? I've seen "heuristics" posted here and there but isn't there really a simple and deterministic way to tell what's causing a problem? Specifically, my laptop wakes up about every hour for about 2 minutes. Exported event log entries are here: http://www.mediafire.com/?abcqb00v5wyo6pj. I've tried: powercfg -devicequery wake_armed Empty result set. Scheduled tasks - the main ones are not scheduled to run every hour. When go through a long list of all possible tasks, there are some that are set to be triggered every hour (e.g., MS "RacTask" whatever it is). But when I go to power options, Advanced settings, Sleep, Allow wake timers it is set to "Disable". Also, the specific task is not set to wake the computer if necessary. Power options for my Ethernet card don't enable it to wake the computer - the cable is disconnected anyway. There are no other HW devices attached - no USB disks, no keyboards / mice etc. I am really clueless and quite unhappy that it's so hard to troubleshoot this situation.

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• I get "An error occurred while Windows was synchronizing with [name of time server]." when trying t

  - by ChrisF

  Prompted by the answers to this question I decided to give the Windows built in time synchronisation another go. However, no matter what time server I use I get this error: "An error occurred while Windows was synchronizing with [name of time server]." The help suggests the following as reasons for failure: You are not connected to the Internet. Establish an Internet connection before you attempt to synchronize your clock. Your personal or network firewall prevents clock synchronization. Most corporate and organizational firewalls will block time synchronization, as do some personal firewalls. Home users should read the firewall documentation for information about unblocking network time protocol (NTP). You should be able to synchronize your clock if you switch to Windows Firewall. The Internet time server is too busy or is temporarily unavailable. If this is the case, try synchronizing your clock later, or update it manually by double-clicking the clock on the taskbar. You can also try using a different time server. The time shown on your computer is too different from the current time on the Internet time server. Internet time servers might not synchronize your clock if your computer's time is off by more than 15 hours. To synchronize the time properly, ensure that the date and time settings are set close to your current time in the Date and Time Properties in Control Panel. Now the first reason is clearly wrong - I am connected to the internet. I can see the 2nd being the most likely cause. I have Sygate Personal Firewall running, but it normally asks if something it trying to connect for the first time. Does anyone know I can unblock the NTP protocol - or at least check if it is blocked?. I don't think it's #3 or #4 as I've tried a number of different servers including the one currently used by Atomic Clock Sync. Though if someone knows the address of a UK time server I can double check this.

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• Debugging Windows PC freeze

  - by Violet Giraffe

  I have a problem with my computer, would appreciate any hints/ideas. It usually begins not immediately after booting Windows, but at some unpredictable point in time, which doesn't seem to correlate with any specific actions of mine. First sign of a problem is process System starting to consume 25% CPU time steadily. I have a quad-core CPU, so it might be one thread working non-stop. At this point micro-freezes start to occur - screen stops refreshing, but if I have, say, music player running - it continues playing. If I try to do something between the freezes, like open Start menu, it will freeze completely and forever. If I press reset button the PC will shut down and then start cold, as opposed to usual reset behavior (which doesn't include PC shutting down). I have noticed that full restart upon reset is usual for hardware problems, but I think this problem isn't related to at least motherboard-CPU-RAM-videoadapter. It certainly isn't caused by overheating. One very important not is that it seems to be related to Windows hosted WLAN network: I have USB Wi-Fi dongle and have configured a hosted network to share cable Internet connection with Wi-Fi devices. I am not 100% certain there's a strong connection, but in 9 or 10 cases when I enabled the network (by executing netsh wlan start hostednetwork), it did freeze eventually (sometimes within minutes of starting the network, sometimes within hours), and on at least 10 days when I didn't start the network it never froze, no matter how I used the computer). There are no critical/error entries in the events log that I can suspect as being related, only regular stuff like "driver not loaded". I have found no critical/error events that are being logged around the time of freeze occurring and are not logged during normal boot without starting the WLAN.

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• XCOPY access denied error on My Documents folder

  - by Ryan M.

  Here's the situation. We have a file server set up at \fileserver\ that has a folder for every user at \fileserver\users\first.last I'm running an xcopy command to backup the My Documents folder from their computer to their personal folder. The command I'm running is: xcopy "C:\Users\%username%\My Documents\*" "\\fileserver\users\%username%\My Documents" /D /E /O /Y /I I've been silently running this script at login without the users knowing, just so I can get it to work before telling them what it does. After I discovered it wasn't working, I manually ran the batch script that executes the xcopy command on one of their computers and get an access denied error. I then logged into a test account on my own computer and got the same error. I checked all the permissions for the share and security and they're set to how I want them. I can manually browse to that folder and create new files. I can drag and drop items into the \fileserver\users\first.last location and it works great. So I try something else to try and find the source of the access denied problem. I ran an xcopy command to copy the My Documents folder to a different location on the same machine and I still got the access denied error! So xcopy seems to be denied access when it tries to copy the My Documents folder. Any suggestions on how I can get this working? Anyone know the reason behind the access denied error?

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• Why can't I mount an image hosted on a read-only HFS+ partition via Boot Camp?

  - by deceze

  I have come across the following phenomenon and would like to know how leaky Windows' file system abstraction is or if there's something else involved. I partitioned the hard disk of my MacBook Pro and installed Windows 7 (64 bit). The Boot Camp driver package includes file system drivers that enable Windows to access the Mac OS HFS+ partition. It's read-only access, but it works. Now, I have some disk images of stuff I usually install, so I grabbed a copy of Daemon Tools to mount them. When I mount an image saved on the HFS+ partition, about two out of three installers on these disks (usually InstallShield) crash with all sorts of weird errors. Most are just gibberish that lead to all sorts of non-solutions on Google, one was "This application is not the right type for your computer, check if you need 32 or 64 bit versions." When moving the image files to another Windows 7 computer on the network and mounting them from the network share, they work fine. My question now is, why do applications behave differently depending on whether the read-only image file, which should be abstracted away through the read-only virtual Daemon Tools drive, is located on a read-only HFS+ partition or on a Windows network share? And I'll just roll this into the question as well since I was wondering: Does the file system of a network share matter? Does the client system need to understand the file system of the share host or is that abstracted away in SMB?

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• EXCEL workbook, intermitently, takes 30 seconds to load

  - by Julio Nobre

  I am trying to figure out why a simple .XLS EXCEL workbook is taking, randomly, 30 seconds to open. Before answering: Please, bear mind the following: Problem symptoms Hanging is intermitent and it takes exactly 30 seconds; During hanging there is no cpu or disk activity; It only happens during workbook load. Every runs smooth after that; Windows Explorer.exe hangs on folder, but all other folders, system and applications are still responsive; There are no consecutive hangings. I have to wait for while to reproduce this behaviour; All workbooks where located on a local drive (C:\BPI); The workbook has no macros and no addins; Office 2003 is being used for several years; The computer is running Windows XP; Computer has several network mapped drives, all addressed to main file server; Recently, main fileserver was replaced by Windows 2011 SBS Standard Edition What I have done so far I have traced machine Explorer.exe, using Process Monitor, added Duration column, and filtered by Duration 1. That's is how I found that hanging was taking exactly 30 seconds. For further information, please refer to Oliver Salzburg tutorial. Using Process Monitor, I have also figured out than five operations were taking most of sample collecting duration. Looking at sample image below, column Operation below you will notice that one single operation was taking 29 seconds; I have tried different workbooks (all of them smaller than 30 KB); I have, temporarily, removed all shortcuts on User Document's folder that were pointing to network drives or shares; I have runned CCleaner to fix registry issues; I made sure that there were no external links on tested workbooks; I have reproduced this behaviour for hours; I have extensivelly researched for hours on the web; Process Monitor's collected and filtered data

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• Un-install network printer drivers from Win7 64 Home Premium

  - by AkkA

  I recently bought a NAS device that has print server functionality through USB. The printer was already installed and fully working on another Win XP box, set up that box to see the printer over the network and it prints fine. I tried to install the printer on my Win7 laptop (64 bit, Home Premium), but got the wrong drivers somehow, or it just refuses to work. I need to completely un-install the printer drivers and start from scratch. Removing the printer (by going to the printers folder, right click and remove) does not actually un-install the drivers. It only removes the printer from active use. Even if I try to re-install new drivers it will load the old ones. I have read a few things on the net that say to load up a device snap-in or something of the sort into Computer Management, but this seems to be valid for Win7 Pro or greater, the function everyone tells you to use isnt available in Home Premium. Is there anything I can use to manage device driver files in Home Premium? I want to completely remove them from the computer.

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• PC power supply & normal range for voltages reported in BIOS hardware monitor?

  - by Chris W. Rea

  I'm trying to diagnose whether my computer has an ample power supply. Sometimes when I play a video-intensive game, both monitors lose the video signal, even though the computer remains on and sound playing. A theory I have is: the video card isn't getting sufficient power. I can't imagine it's overheating because the machine is well-ventilated and the video card isn't hot to touch when this happens. Anyway, in my PC's BIOS there's a Hardware Monitor page, and among other voltages reported (such as CPU, DRAM, South Bridge, etc.) I can see the following values: 3.3V 3.152V 5V 4.944V 12V 11.872V Are those the voltages used by peripherals? What voltage should I be referencing if I want to know what my video card (PCI Express) is consuming? What is the normal range of values reported for those? My values above appear to be under by approximately 4.5%, 1.1%, and 1.1% respectively. Is that cause for concern? How else should I be determining if my power supply is "right-sized" for my PC and video card, or am I perhaps barking up the wrong tree?

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• Windows 7 notebook turn off by itself, how to check if it is due to CPU being too hot?

  - by Jian Lin

  I have a Dell Studio 15 notebook, and it just started turning off by itself yesterday. Could it be that the CPU is too hot? I have had several notebooks before and every one of them I can put them on the bed without any problem. This Dell Studio Notebook, however, seems like have the air / fan outlet pointed outward from the bottom back of the notebook, so I suspect that the air is partially blocked when it is on the bed. Are there Win 7 tools that can monitor the CPU temperature, or will some 3rd party tool be needed? (I try to stick to official tools nowadays). Also, it is running Win 7 Ulitmate, there is actually no utility or background service from Win 7 or from Dell that detects when the temperature is too hot (or 95% near the max), pop out a message box giving a warning and say that the computer will go into sleep mode in 1 minute, but instead just turn off the computer by brute force (cutting out the power) right then and there? Update: it turned off right in front of my eyes -- it is not doing any windows update or anything. just normal use and jooooop, it turned off.

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• Cannot Access Shared Folder From IIS

  - by Tim Scott

  From IIS I need to access a folder on another computer. Both servers are Window 2008 SP2, and they live in a Virtual Private Cloud on Amazon EC2. They reach one another by private IP -- they are in WORKGROUP, not a domain. I can access the shared folder manually when logged in to the client as Administrator. But IIS gets "access denied." Here's what I have done: Set File Sharing = ON Set Password Protected Sharing = OFF Set Public Folder Sharing = ON Shared the folder Added permission to the share: Everyone, Full Control Added permission to the share: NETWORK SERVICE, Full Control Verified that File & Printer Sharing is checked in Windows Firewall Opened port 445 to inbound traffic from local sources I tried adding <remote-machine-name>\NETWORK SERVICE to the share but it says it does not recognize the machine, which makes sense, I guess. As I said, from the other computer I have no trouble accessing the shared folder from my user account, but IIS is shut out. How does the file server even know the difference? I would assume that with Everyone given full control and password protected sharing turned off, it would not matter what the client user account is. In any case, how to solve? UPDATE: To clarify, I am not trying to serve up files on the share directly through IIS. Rather I am writing files to the share from my code (System.IO).

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