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  • Can someone access my locally ran website even if I haven't specified any port forwarding?

    - by user701510
    I am using Xampp so I can test my web application directly on my own computer. I am concerned that someone can access my Xampp site since I am still connected to the internet. However, I have NOT explicitly enabled any port forwarding with respect to my Xampp site in my router firewall settings. Furthermore, I am using a dynamic ip address. Given the factors already stated, can someone from outside my local network still access my locally ran website?

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  • Is it possible to prevent SCP while still allowing SSH access?

    - by Jason
    Using Solaris and Linux servers and OpenSSH, is it possible to prevent users from copying files using "scp" while still allowing shell access with "ssh"? I realize that 'ssh $server "cat file" ' type file accesses are much harder to prevent, but I need to see about stopping "scp" for starters. Failing that, is there a way to reliably log all SCP access on the server side through syslog?

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  • How to access variables in an erb-subtemplate in puppet?

    - by c33s
    example.pp $foo = 'bar' $content = template('mymodule/maintemplate.erb') maintemplate.erb <% bar = foo + "extra" %> foobar = scope_function_template(['mymodule/subtemplate.erb']) subtemplate.erb <%# here i want to access the variable bar %> <%= bar %> there is the function <%= scope.lookupvar('::bar') %> is there a kind of parent::bar in erb templateing, or can i pass some variables to the subtemplate, or can i only access the outer variable (of the .pp file) with ::foo

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  • I have an internal machine with apache that I can access by IP Address but not computer name

    - by Parris
    I have ubuntu machine running lampp. While on the machine I can type localhost or the computers name to access htdocs. From another machine I can only access the machine via its IP Address. This just started happening recently when someone rearranged the network cables and removed a hub sitting between the machine and the network, which makes me think it wasn't all the stable to begin with anyways. Any suggestions on where I should start looking?

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  • Error: "an object reference is required for the non-static field, method or property..."

    - by user300484
    Hi! Im creating an application on C#. Its function is to evualuate if a given is prime and if the same swapped number is prime as well. When I build my solution on Visual Studio, it says that "an object reference is required for the non-static field, method or property...". Im having this problem with the "volteado" and "siprimo" methods. Can you tell me where is the problem and how i can fix it? thank you! namespace ConsoleApplication1 { class Program { static void Main(string[] args) { Console.Write("Write a number: "); long a= Convert.ToInt64(Console.ReadLine()); // a is the number given by the user long av = volteado(a); // av is "a" but swapped if (siprimo(a) == false && siprimo(av) == false) Console.WriteLine("Both original and swapped numbers are prime."); else Console.WriteLine("One of the numbers isnt prime."); Console.ReadLine(); } private bool siprimo(long a) {// evaluate if the received number is prime bool sp = true; for (long k = 2; k <= a / 2; k++) if (a % k == 0) sp = false; return sp; } private long volteado(long a) {// swap the received number long v = 0; while (a > 0) { v = 10 * v + a % 10; a /= 10; } return v; } } }

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  • how to access vista system remotely using vb.net ?

    - by meenakshi
    I tried to access xp to vista system manually, its working,but programatically how to do it ? like,by selecting view workgroup computers in network tasks and click one computer in workgroup computers.it shows connect to "system name" window, contains username and password if i enter username and password.the seleted computer will able to access in registry otherwise i can't able to access that selected system. how to do this manual process in vb.net coding? is it possible or not? please help me

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  • Can I have the gcc linker create a static libary?

    - by Lucas Meijer
    I have a library consisting of some 300 c++ files. The program that consumes the library does not want to dynamically link to it. (For various reasons, but the best one is that some of the supported platforms do not support dynamic linking) Then I use g++ and ar to create a static library (.a), this file contains all symbols of all those files, including ones that the library doesn't want to export. I suspect linking the consuming program with this library takes an unnecessary long time, as all the .o files inside the .a still need to have their references resolved, and the linker has more symbols to process. When creating a dynamic library (.dylib / .so) you can actually use a linker, which can resolve all intra-lib symbols, and export only those that the library wants to export. The result however can only be "linked" into the consuming program at runtime. I would like to somehow get the benefits of dynamic linking, but use a static library. If my google searches are correct in thinking this is indeed not possible, I would love to understand why this is not possible, as it seems like something that many c and c++ programs could benefit from.

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  • can't access to an extension method with UrlHelper parameter in controller! Vice versa in view have

    - by Sadegh
    why defined extension method with UrlHelper don't added in Url.EXTENSIONMETHOD when i want to use it in controller! but i have access to it in view? public static string Home(this UrlHelper helper) { return helper.RouteUrl("ABC", new { controller = "ABC", Action = "Default" }); } i haven't access: public ActionResult Default() { return Redirect(Url.Home()); } i have access in view: <a href="<%=Url.Home() %>" title="Hello">Hello</a>

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  • How to find a user's (or mine) access rights on Windows Server 2008?

    - by Faiz
    I was given access to a Windows Server 2008 box and I need to check what all permissions I have on that box (if possible in the entire domain). I don't have access to domain controller and I don't want to write LDAP queries but just some GUI option or some command line stuff. Is there anyway? PS: I am not in to network administration, I am a BI developer. Pardon me if asked a stupid question.

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  • How to access the backing field of a base class using fluent nhibernate?

    - by Akk
    How do i set the Access Strategy in the mapping class to point to the base _photos field? public class Content { private IList<Photo> _photos; public Content() { _photos = new List<Photo>(); } public virtual IEnumerable<Photo> Photos { get { return _photos; } } public virtual void AddPhoto() {...} } public class Article : Content { public string Body {get; set;} } I am currently using the following to try and locate the backing field but an exception is thrown as it cannot be found. public class ArticleMap : ClassMap<Article> { HasManyToMany(x => x.Photos) .Access.CamelCaseField(Prefix.Underscore) //_photos //... } i tried moving the backing field _photos directly into the class and the access works. So how can i access the backing field of the base class?

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  • Is this method of static file serving safe in node.js? (potential security hole?)

    - by MikeC8
    I want to create the simplest node.js server to serve static files. Here's what I came up with: fs = require('fs'); server = require('http').createServer(function(req, res) { res.end(fs.readFileSync(__dirname + '/public/' + req.url)); }); server.listen(8080); Clearly this would map http://localhost:8080/index.html to project_dir/public/index.html, and similarly so for all other files. My one concern is that someone could abuse this to access files outside of project_dir/public. Something like this, for example: http://localhost:8080/../../sensitive_file.txt I tried this a little bit, and it wasn't working. But, it seems like my browser was removing the ".." itself. Which leads me to believe that someone could abuse my poor little node.js server. I know there are npm packages that do static file serving. But I'm actually curious to write my own here. So my questions are: Is this safe? If so, why? If not, why not? And, if further, if not, what is the "right" way to do this? My one constraint is I don't want to have to have an if clause for each possible file, I want the server to serve whatever files I throw in a directory.

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  • template specialization for static member functions; howto?

    - by Rolle
    I am trying to implement a template function with handles void differently using template specialization. The following code gives me an "Explicit specialization in non-namespace scope" in gcc: template <typename T> static T safeGuiCall(boost::function<T ()> _f) { if (_f.empty()) throw GuiException("Function pointer empty"); { ThreadGuard g; T ret = _f(); return ret; } } // template specialization for functions wit no return value template <> static void safeGuiCall<void>(boost::function<void ()> _f) { if (_f.empty()) throw GuiException("Function pointer empty"); { ThreadGuard g; _f(); } } I have tried moving it out of the class (the class is not templated) and into the namespace but then I get the error "Explicit specialization cannot have a storage class". I have read many discussions about this, but people don't seem to agree how to specialize function templates. Any ideas?

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  • How to connect Active Directory (AD - W2K3) to Lightweight Directory Access Protocol (LDAP - Fedora + Dogtag)?

    - by JackKnows
    Hey my goal is to connect a Active Directory (AD) to Lightweight Directory Access Protocol (LDAP) using Fedora + Dogtag after that using OS´s like Windows XP or 7 and Linuxs like Ubuntu they can access that connections and take part of some functionalities like "Roaming Profiles", "Printers", "Auth" and other stuff. If anyone can help i appreciate because i am new to this and this very important.

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  • Is there a common way to access files, that works both on android and PC?

    - by m01
    Hi, I'm writing an application that will ship in two versions: Android and PC version. Is there a simple way to access files from the shared code? Using java.io is simple, but I don't know how to access android resources or assets using it. And I can't write methods that operate on FileInputStreams instead, because some files contain references to another ones, so I need a way to access them from the method code. Any suggestions?

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  • Regaining access to Linux server after SSH service dies?

    - by GigaWatt
    I recently ran into an issue with a VPS where the SSH service crashed, leaving me unable to connect to the machine. The other services were up and running; only the SSH service died. I managed to resolve the situation with a reboot from the VPS control panel, but the incident got me thinking: Assuming: I don't have physical access to the machine I have no server control panel access or means of rebooting the server All other system services are still functioning Then how could I recover from the SSH service dying?

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  • How to access a (shadowed) global function in ruby.

    - by yngvedh
    Hi, I was wondering how to access a global function fn in ruby from a class which also defined a method fn. I have made a workaround by aliasing the function like so: def fn end class Bar alias global_fn fn def fn # how to access the global fn here without the alias global_fn end end I'm looking for something along the lines of c++'s :: to access global scope but I can't seem to locate any information about it. I guess I don't know specifically what I'm looking for.

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  • Built-in GZip/Deflate Compression on IIS 7.x

    - by Rick Strahl
    IIS 7 improves internal compression functionality dramatically making it much easier than previous versions to take advantage of compression that’s built-in to the Web server. IIS 7 also supports dynamic compression which allows automatic compression of content created in your own applications (ASP.NET or otherwise!). The scheme is based on content-type sniffing and so it works with any kind of Web application framework. While static compression on IIS 7 is super easy to set up and turned on by default for most text content (text/*, which includes HTML and CSS, as well as for JavaScript, Atom, XAML, XML), setting up dynamic compression is a bit more involved, mostly because the various default compression settings are set in multiple places down the IIS –> ASP.NET hierarchy. Let’s take a look at each of the two approaches available: Static Compression Compresses static content from the hard disk. IIS can cache this content by compressing the file once and storing the compressed file on disk and serving the compressed alias whenever static content is requested and it hasn’t changed. The overhead for this is minimal and should be aggressively enabled. Dynamic Compression Works against application generated output from applications like your ASP.NET apps. Unlike static content, dynamic content must be compressed every time a page that requests it regenerates its content. As such dynamic compression has a much bigger impact than static caching. How Compression is configured Compression in IIS 7.x  is configured with two .config file elements in the <system.WebServer> space. The elements can be set anywhere in the IIS/ASP.NET configuration pipeline all the way from ApplicationHost.config down to the local web.config file. The following is from the the default setting in ApplicationHost.config (in the %windir%\System32\inetsrv\config forlder) on IIS 7.5 with a couple of small adjustments (added json output and enabled dynamic compression): <?xml version="1.0" encoding="UTF-8"?> <configuration> <system.webServer> <httpCompression directory="%SystemDrive%\inetpub\temp\IIS Temporary Compressed Files"> <scheme name="gzip" dll="%Windir%\system32\inetsrv\gzip.dll" staticCompressionLevel="9" /> <dynamicTypes> <add mimeType="text/*" enabled="true" /> <add mimeType="message/*" enabled="true" /> <add mimeType="application/x-javascript" enabled="true" /> <add mimeType="application/json" enabled="true" /> <add mimeType="*/*" enabled="false" /> </dynamicTypes> <staticTypes> <add mimeType="text/*" enabled="true" /> <add mimeType="message/*" enabled="true" /> <add mimeType="application/x-javascript" enabled="true" /> <add mimeType="application/atom+xml" enabled="true" /> <add mimeType="application/xaml+xml" enabled="true" /> <add mimeType="*/*" enabled="false" /> </staticTypes> </httpCompression> <urlCompression doStaticCompression="true" doDynamicCompression="true" /> </system.webServer> </configuration> You can find documentation on the httpCompression and urlCompression keys here respectively: http://msdn.microsoft.com/en-us/library/ms690689%28v=vs.90%29.aspx http://msdn.microsoft.com/en-us/library/aa347437%28v=vs.90%29.aspx The httpCompression Element – What and How to compress Basically httpCompression configures what types to compress and how to compress them. It specifies the DLL that handles gzip encoding and the types of documents that are to be compressed. Types are set up based on mime-types which looks at returned Content-Type headers in HTTP responses. For example, I added the application/json to mime type to my dynamic compression types above to allow that content to be compressed as well since I have quite a bit of AJAX content that gets sent to the client. The UrlCompression Element – Enables and Disables Compression The urlCompression element is a quick way to turn compression on and off. By default static compression is enabled server wide, and dynamic compression is disabled server wide. This might be a bit confusing because the httpCompression element also has a doDynamicCompression attribute which is set to true by default, but the urlCompression attribute by the same name actually overrides it. The urlCompression element only has three attributes: doStaticCompression, doDynamicCompression and dynamicCompressionBeforeCache. The doCompression attributes are the final determining factor whether compression is enabled, so it’s a good idea to be explcit! The default for doDynamicCompression='false”, but doStaticCompression="true"! Static Compression is enabled by Default, Dynamic Compression is not Because static compression is very efficient in IIS 7 it’s enabled by default server wide and there probably is no reason to ever change that setting. Dynamic compression however, since it’s more resource intensive, is turned off by default. If you want to enable dynamic compression there are a few quirks you have to deal with, namely that enabling it in ApplicationHost.config doesn’t work. Setting: <urlCompression doDynamicCompression="true" /> in applicationhost.config appears to have no effect and I had to move this element into my local web.config to make dynamic compression work. This is actually a smart choice because you’re not likely to want dynamic compression in every application on a server. Rather dynamic compression should be applied selectively where it makes sense. However, nowhere is it documented that the setting in applicationhost.config doesn’t work (or more likely is overridden somewhere and disabled lower in the configuration hierarchy). So: remember to set doDynamicCompression=”true” in web.config!!! How Static Compression works Static compression works against static content loaded from files on disk. Because this content is static and not bound to change frequently – such as .js, .css and static HTML content – it’s fairly easy for IIS to compress and then cache the compressed content. The way this works is that IIS compresses the files into a special folder on the server’s hard disk and then reads the content from this location if already compressed content is requested and the underlying file resource has not changed. The semantics of serving an already compressed file are very efficient – IIS still checks for file changes, but otherwise just serves the already compressed file from the compression folder. The compression folder is located at: %windir%\inetpub\temp\IIS Temporary Compressed Files\ApplicationPool\ If you look into the subfolders you’ll find compressed files: These files are pre-compressed and IIS serves them directly to the client until the underlying files are changed. As I mentioned before – static compression is on by default and there’s very little reason to turn that functionality off as it is efficient and just works out of the box. The one tweak you might want to do is to set the compression level to maximum. Since IIS only compresses content very infrequently it would make sense to apply maximum compression. You can do this with the staticCompressionLevel setting on the scheme element: <scheme name="gzip" dll="%Windir%\system32\inetsrv\gzip.dll" staticCompressionLevel="9" /> Other than that the default settings are probably just fine. Dynamic Compression – not so fast! By default dynamic compression is disabled and that’s actually quite sensible – you should use dynamic compression very carefully and think about what content you want to compress. In most applications it wouldn’t make sense to compress *all* generated content as it would generate a significant amount of overhead. Scott Fortsyth has a great post that details some of the performance numbers and how much impact dynamic compression has. Depending on how busy your server is you can play around with compression and see what impact it has on your server’s performance. There are also a few settings you can tweak to minimize the overhead of dynamic compression. Specifically the httpCompression key has a couple of CPU related keys that can help minimize the impact of Dynamic Compression on a busy server: dynamicCompressionDisableCpuUsage dynamicCompressionEnableCpuUsage By default these are set to 90 and 50 which means that when the CPU hits 90% compression will be disabled until CPU utilization drops back down to 50%. Again this is actually quite sensible as it utilizes CPU power from compression when available and falling off when the threshold has been hit. It’s a good way some of that extra CPU power on your big servers to use when utilization is low. Again these settings are something you likely have to play with. I would probably set the upper limit a little lower than 90% maybe around 70% to make this a feature that kicks in only if there’s lots of power to spare. I’m not really sure how accurate these CPU readings that IIS uses are as Cpu usage on Web Servers can spike drastically even during low loads. Don’t trust settings – do some load testing or monitor your server in a live environment to see what values make sense for your environment. Finally for dynamic compression I tend to add one Mime type for JSON data, since a lot of my applications send large chunks of JSON data over the wire. You can do that with the application/json content type: <add mimeType="application/json" enabled="true" /> What about Deflate Compression? The default compression is GZip. The documentation hints that you can use a different compression scheme and mentions Deflate compression. And sure enough you can change the compression settings to: <scheme name="deflate" dll="%Windir%\system32\inetsrv\gzip.dll" staticCompressionLevel="9" /> to get deflate style compression. The deflate algorithm produces slightly more compact output so I tend to prefer it over GZip but more HTTP clients (other than browsers) support GZip than Deflate so be careful with this option if you build Web APIs. I also had some issues with the above value actually being applied right away. Changing the scheme in applicationhost.config didn’t show up on the site  right away. It required me to do a full IISReset to get that change to show up before I saw the change over to deflate compressed content. Content was slightly more compressed with deflate – not sure if it’s worth the slightly less common compression type, but the option at least is available. IIS 7 finally makes GZip Easy In summary IIS 7 makes GZip easy finally, even if the configuration settings are a bit obtuse and the documentation is seriously lacking. But once you know the basic settings I’ve described here and the fact that you can override all of this in your local web.config it’s pretty straight forward to configure GZip support and tweak it exactly to your needs. Static compression is a total no brainer as it adds very little overhead compared to direct static file serving and provides solid compression. Dynamic Compression is a little more tricky as it does add some overhead to servers, so it probably will require some tweaking to get the right balance of CPU load vs. compression ratios. Looking at large sites like Amazon, Yahoo, NewEgg etc. – they all use Related Content Code based ASP.NET GZip Caveats HttpWebRequest and GZip Responses © Rick Strahl, West Wind Technologies, 2005-2011Posted in IIS7   ASP.NET  

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  • High Sqlservr.exe Memory Usage

    - by user18576
    I have a problem with sqlservr.exe (version 2008). It use a more memory. I checked on windows taskbar manager, sqlservr.exe usage ( Mem usage - 8GB Ram). I dont know how can I fix it.Got the following metrics of the server using Perfmon: SQLServer:Buffer Manager Buffer cache hit ratio 13 SQLServer:Buffer Manager Page lookups/sec 46026128096 SQLServer:Buffer Manager Free pages 129295 SQLServer:Buffer Manager Total pages 997309 SQLServer:Buffer Manager Target pages 1053560 SQLServer:Buffer Manager Database pages 484117 SQLServer:Buffer Manager Reserved pages 0 SQLServer:Buffer Manager Stolen pages 383897 SQLServer:Buffer Manager Lazy writes/sec 384369 SQLServer:Buffer Manager Readahead pages/sec 69315446 SQLServer:Buffer Manager Page reads/sec 71280353 SQLServer:Buffer Manager Page writes/sec 12408371 SQLServer:Buffer Manager Checkpoint pages/sec 7053801 SQLServer:Buffer Manager Page life expectancy 735262 SQLServer:General Statistics Active Temp Tables 161 SQLServer:General Statistics Temp Tables Creation Rate 3131845 SQLServer:General Statistics Logins/sec 2336011 SQLServer:General Statistics Logouts/sec 2335984 SQLServer:General Statistics User Connections 27 SQLServer:General Statistics Transactions 0 SQLServer:Access Methods Full Scans/sec 34422821 SQLServer:Access Methods Range Scans/sec 2027247756 SQLServer:Access Methods Workfiles Created/sec 49771600 SQLServer:Access Methods Worktables Created/sec 28205828 SQLServer:Access Methods Index Searches/sec 4890715219 SQLServer:Access Methods FreeSpace Scans/sec 21178928 SQLServer:Access Methods FreeSpace Page Fetches/sec 21226653 SQLServer:Access Methods Pages Allocated/sec 41483279 SQLServer:Access Methods Extents Allocated/sec 4743504 SQLServer:Access Methods Extent Deallocations/sec 4806606 SQLServer:Access Methods Page Deallocations/sec 41419137 SQLServer:Access Methods Page Splits/sec 23834799 SQLServer:Memory Manager SQL Cache Memory (KB) 29160 SQLServer:Memory Manager Target Server Memory (KB) 8428480 SQLServer:Memory Manager Total Server Memory (KB) 7978472 Some body could help me please.And I really want to know the cause for the above.

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  • Industrial strength cloud file storage

    - by ArthurG
    I'm looking for an industrial strength cloud file storage system. It will be used by multiple people in a startup. Our requirements: Transparent file system access: files and folders in the file system must be able transparently access (read and write) files in the cloud; files must be synchronized whenever network access is available and buffered otherwise. The system must be usable by non-technical people. Access control: we need to control who can access which files, at least on a very coarse basis. e.g., the developers will be able to access the system design documents, only the corporate folks can access recruiting documents, and only management can access certain corporate documents. Dropbox provides this via Sharing folders, but that's not adequate, if I understand it correctly, because there's no authentication of the sharing user. so the cloud service should have a notion of an account (our startup) with multiple users with distinct credentials and rights for each user Clients: it must be accessible from Macs and PCs; I would hope that it supports Linux (e.g., Ubuntu) too Security: it must provide robust security Backup: the cloud service must reliably backup the files Versioning: change version history, is a big plus, but not required Not free: we're willing to pay for the service So far, we've reviewed the following, albeit not completely thoroughly: Dropbox: has all except 1) Access control, which is provided via Sharing folders, but that's not adequate, if I understand it correctly, because there's no authentication of the sharing user. and 2) Security, as discussed here http://www.economist.com/blogs/babbage/2011/05/internet_security and here http://blog.dropbox.com/?p=821. Windows Live Mesh, has all except 1) Clients, only supporting Windows 7 and OS X. SpiderOak has all, except 1) Transparent file system access, which is only available for 1 user. Amazon Cloud, doesn't offer 1) Transparent file system access Rackspace Cloud Drive has all except 1) Access control and 2) Versioning I'll gladly include any clarifications or additional systems the community provides. Arthur

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  • Quick guide to Oracle IRM 11g: Classification design

    - by Simon Thorpe
    Quick guide to Oracle IRM 11g indexThis is the final article in the quick guide to Oracle IRM. If you've followed everything prior you will now have a fully functional and tested Information Rights Management service. It doesn't matter if you've been following the 10g or 11g guide as this next article is common to both. ContentsWhy this is the most important part... Understanding the classification and standard rights model Identifying business use cases Creating an effective IRM classification modelOne single classification across the entire businessA context for each and every possible granular use caseWhat makes a good context? Deciding on the use of roles in the context Reviewing the features and security for context roles Summary Why this is the most important part...Now the real work begins, installing and getting an IRM system running is as simple as following instructions. However to actually have an IRM technology easily protecting your most sensitive information without interfering with your users existing daily work flows and be able to scale IRM across the entire business, requires thought into how confidential documents are created, used and distributed. This article is going to give you the information you need to ask the business the right questions so that you can deploy your IRM service successfully. The IRM team here at Oracle have over 10 years of experience in helping customers and it is important you understand the following to be successful in securing access to your most confidential information. Whatever you are trying to secure, be it mergers and acquisitions information, engineering intellectual property, health care documentation or financial reports. No matter what type of user is going to access the information, be they employees, contractors or customers, there are common goals you are always trying to achieve.Securing the content at the earliest point possible and do it automatically. Removing the dependency on the user to decide to secure the content reduces the risk of mistakes significantly and therefore results a more secure deployment. K.I.S.S. (Keep It Simple Stupid) Reduce complexity in the rights/classification model. Oracle IRM lets you make changes to access to documents even after they are secured which allows you to start with a simple model and then introduce complexity once you've understood how the technology is going to be used in the business. After an initial learning period you can review your implementation and start to make informed decisions based on user feedback and administration experience. Clearly communicate to the user, when appropriate, any changes to their existing work practice. You must make every effort to make the transition to sealed content as simple as possible. For external users you must help them understand why you are securing the documents and inform them the value of the technology to both your business and them. Before getting into the detail, I must pay homage to Martin White, Vice President of client services in SealedMedia, the company Oracle acquired and who created Oracle IRM. In the SealedMedia years Martin was involved with every single customer and was key to the design of certain aspects of the IRM technology, specifically the context model we will be discussing here. Listening carefully to customers and understanding the flexibility of the IRM technology, Martin taught me all the skills of helping customers build scalable, effective and simple to use IRM deployments. No matter how well the engineering department designed the software, badly designed and poorly executed projects can result in difficult to use and manage, and ultimately insecure solutions. The advice and information that follows was born with Martin and he's still delivering IRM consulting with customers and can be found at www.thinkers.co.uk. It is from Martin and others that Oracle not only has the most advanced, scalable and usable document security solution on the market, but Oracle and their partners have the most experience in delivering successful document security solutions. Understanding the classification and standard rights model The goal of any successful IRM deployment is to balance the increase in security the technology brings without over complicating the way people use secured content and avoid a significant increase in administration and maintenance. With Oracle it is possible to automate the protection of content, deploy the desktop software transparently and use authentication methods such that users can open newly secured content initially unaware the document is any different to an insecure one. That is until of course they attempt to do something for which they don't have any rights, such as copy and paste to an insecure application or try and print. Central to achieving this objective is creating a classification model that is simple to understand and use but also provides the right level of complexity to meet the business needs. In Oracle IRM the term used for each classification is a "context". A context defines the relationship between.A group of related documents The people that use the documents The roles that these people perform The rights that these people need to perform their role The context is the key to the success of Oracle IRM. It provides the separation of the role and rights of a user from the content itself. Documents are sealed to contexts but none of the rights, user or group information is stored within the content itself. Sealing only places information about the location of the IRM server that sealed it, the context applied to the document and a few other pieces of metadata that pertain only to the document. This important separation of rights from content means that millions of documents can be secured against a single classification and a user needs only one right assigned to be able to access all documents. If you have followed all the previous articles in this guide, you will be ready to start defining contexts to which your sensitive information will be protected. But before you even start with IRM, you need to understand how your own business uses and creates sensitive documents and emails. Identifying business use cases Oracle is able to support multiple classification systems, but usually there is one single initial need for the technology which drives a deployment. This need might be to protect sensitive mergers and acquisitions information, engineering intellectual property, financial documents. For this and every subsequent use case you must understand how users create and work with documents, to who they are distributed and how the recipients should interact with them. A successful IRM deployment should start with one well identified use case (we go through some examples towards the end of this article) and then after letting this use case play out in the business, you learn how your users work with content, how well your communication to the business worked and if the classification system you deployed delivered the right balance. It is at this point you can start rolling the technology out further. Creating an effective IRM classification model Once you have selected the initial use case you will address with IRM, you need to design a classification model that defines the access to secured documents within the use case. In Oracle IRM there is an inbuilt classification system called the "context" model. In Oracle IRM 11g it is possible to extend the server to support any rights classification model, but the majority of users who are not using an application integration (such as Oracle IRM within Oracle Beehive) are likely to be starting out with the built in context model. Before looking at creating a classification system with IRM, it is worth reviewing some recognized standards and methods for creating and implementing security policy. A very useful set of documents are the ISO 17799 guidelines and the SANS security policy templates. First task is to create a context against which documents are to be secured. A context consists of a group of related documents (all top secret engineering research), a list of roles (contributors and readers) which define how users can access documents and a list of users (research engineers) who have been given a role allowing them to interact with sealed content. Before even creating the first context it is wise to decide on a philosophy which will dictate the level of granularity, the question is, where do you start? At a department level? By project? By technology? First consider the two ends of the spectrum... One single classification across the entire business Imagine that instead of having separate contexts, one for engineering intellectual property, one for your financial data, one for human resources personally identifiable information, you create one context for all documents across the entire business. Whilst you may have immediate objections, there are some significant benefits in thinking about considering this. Document security classification decisions are simple. You only have one context to chose from! User provisioning is simple, just make sure everyone has a role in the only context in the business. Administration is very low, if you assign rights to groups from the business user repository you probably never have to touch IRM administration again. There are however some obvious downsides to this model.All users in have access to all IRM secured content. So potentially a sales person could access sensitive mergers and acquisition documents, if they can get their hands on a copy that is. You cannot delegate control of different documents to different parts of the business, this may not satisfy your regulatory requirements for the separation and delegation of duties. Changing a users role affects every single document ever secured. Even though it is very unlikely a business would ever use one single context to secure all their sensitive information, thinking about this scenario raises one very important point. Just having one single context and securing all confidential documents to it, whilst incurring some of the problems detailed above, has one huge value. Once secured, IRM protected content can ONLY be accessed by authorized users. Just think of all the sensitive documents in your business today, imagine if you could ensure that only everyone you trust could open them. Even if an employee lost a laptop or someone accidentally sent an email to the wrong recipient, only the right people could open that file. A context for each and every possible granular use case Now let's think about the total opposite of a single context design. What if you created a context for each and every single defined business need and created multiple contexts within this for each level of granularity? Let's take a use case where we need to protect engineering intellectual property. Imagine we have 6 different engineering groups, and in each we have a research department, a design department and manufacturing. The company information security policy defines 3 levels of information sensitivity... restricted, confidential and top secret. Then let's say that each group and department needs to define access to information from both internal and external users. Finally add into the mix that they want to review the rights model for each context every financial quarter. This would result in a huge amount of contexts. For example, lets just look at the resulting contexts for one engineering group. Q1FY2010 Restricted Internal - Engineering Group 1 - Research Q1FY2010 Restricted Internal - Engineering Group 1 - Design Q1FY2010 Restricted Internal - Engineering Group 1 - Manufacturing Q1FY2010 Restricted External- Engineering Group 1 - Research Q1FY2010 Restricted External - Engineering Group 1 - Design Q1FY2010 Restricted External - Engineering Group 1 - Manufacturing Q1FY2010 Confidential Internal - Engineering Group 1 - Research Q1FY2010 Confidential Internal - Engineering Group 1 - Design Q1FY2010 Confidential Internal - Engineering Group 1 - Manufacturing Q1FY2010 Confidential External - Engineering Group 1 - Research Q1FY2010 Confidential External - Engineering Group 1 - Design Q1FY2010 Confidential External - Engineering Group 1 - Manufacturing Q1FY2010 Top Secret Internal - Engineering Group 1 - Research Q1FY2010 Top Secret Internal - Engineering Group 1 - Design Q1FY2010 Top Secret Internal - Engineering Group 1 - Manufacturing Q1FY2010 Top Secret External - Engineering Group 1 - Research Q1FY2010 Top Secret External - Engineering Group 1 - Design Q1FY2010 Top Secret External - Engineering Group 1 - Manufacturing Now multiply the above by 6 for each engineering group, 18 contexts. You are then creating/reviewing another 18 every 3 months. After a year you've got 72 contexts. What would be the advantages of such a complex classification model? You can satisfy very granular rights requirements, for example only an authorized engineering group 1 researcher can create a top secret report for access internally, and his role will be reviewed on a very frequent basis. Your business may have very complex rights requirements and mapping this directly to IRM may be an obvious exercise. The disadvantages of such a classification model are significant...Huge administrative overhead. Someone in the business must manage, review and administrate each of these contexts. If the engineering group had a single administrator, they would have 72 classifications to reside over each year. From an end users perspective life will be very confusing. Imagine if a user has rights in just 6 of these contexts. They may be able to print content from one but not another, be able to edit content in 2 contexts but not the other 4. Such confusion at the end user level causes frustration and resistance to the use of the technology. Increased synchronization complexity. Imagine a user who after 3 years in the company ends up with over 300 rights in many different contexts across the business. This would result in long synchronization times as the client software updates all your offline rights. Hard to understand who can do what with what. Imagine being the VP of engineering and as part of an internal security audit you are asked the question, "What rights to researchers have to our top secret information?". In this complex model the answer is not simple, it would depend on many roles in many contexts. Of course this example is extreme, but it highlights that trying to build many barriers in your business can result in a nightmare of administration and confusion amongst users. In the real world what we need is a balance of the two. We need to seek an optimum number of contexts. Too many contexts are unmanageable and too few contexts does not give fine enough granularity. What makes a good context? Good context design derives mainly from how well you understand your business requirements to secure access to confidential information. Some customers I have worked with can tell me exactly the documents they wish to secure and know exactly who should be opening them. However there are some customers who know only of the government regulation that requires them to control access to certain types of information, they don't actually know where the documents are, how they are created or understand exactly who should have access. Therefore you need to know how to ask the business the right questions that lead to information which help you define a context. First ask these questions about a set of documentsWhat is the topic? Who are legitimate contributors on this topic? Who are the authorized readership? If the answer to any one of these is significantly different, then it probably merits a separate context. Remember that sealed documents are inherently secure and as such they cannot leak to your competitors, therefore it is better sealed to a broad context than not sealed at all. Simplicity is key here. Always revert to the first extreme example of a single classification, then work towards essential complexity. If there is any doubt, always prefer fewer contexts. Remember, Oracle IRM allows you to change your mind later on. You can implement a design now and continue to change and refine as you learn how the technology is used. It is easy to go from a simple model to a more complex one, it is much harder to take a complex model that is already embedded in the work practice of users and try to simplify it. It is also wise to take a single use case and address this first with the business. Don't try and tackle many different problems from the outset. Do one, learn from the process, refine it and then take what you have learned into the next use case, refine and continue. Once you have a good grasp of the technology and understand how your business will use it, you can then start rolling out the technology wider across the business. Deciding on the use of roles in the context Once you have decided on that first initial use case and a context to create let's look at the details you need to decide upon. For each context, identify; Administrative rolesBusiness owner, the person who makes decisions about who may or may not see content in this context. This is often the person who wanted to use IRM and drove the business purchase. They are the usually the person with the most at risk when sensitive information is lost. Point of contact, the person who will handle requests for access to content. Sometimes the same as the business owner, sometimes a trusted secretary or administrator. Context administrator, the person who will enact the decisions of the Business Owner. Sometimes the point of contact, sometimes a trusted IT person. Document related rolesContributors, the people who create and edit documents in this context. Reviewers, the people who are involved in reviewing documents but are not trusted to secure information to this classification. This role is not always necessary. (See later discussion on Published-work and Work-in-Progress) Readers, the people who read documents from this context. Some people may have several of the roles above, which is fine. What you are trying to do is understand and define how the business interacts with your sensitive information. These roles obviously map directly to roles available in Oracle IRM. Reviewing the features and security for context roles At this point we have decided on a classification of information, understand what roles people in the business will play when administrating this classification and how they will interact with content. The final piece of the puzzle in getting the information for our first context is to look at the permissions people will have to sealed documents. First think why are you protecting the documents in the first place? It is to prevent the loss of leaking of information to the wrong people. To control the information, making sure that people only access the latest versions of documents. You are not using Oracle IRM to prevent unauthorized people from doing legitimate work. This is an important point, with IRM you can erect many barriers to prevent access to content yet too many restrictions and authorized users will often find ways to circumvent using the technology and end up distributing unprotected originals. Because IRM is a security technology, it is easy to get carried away restricting different groups. However I would highly recommend starting with a simple solution with few restrictions. Ensure that everyone who reasonably needs to read documents can do so from the outset. Remember that with Oracle IRM you can change rights to content whenever you wish and tighten security. Always return to the fact that the greatest value IRM brings is that ONLY authorized users can access secured content, remember that simple "one context for the entire business" model. At the start of the deployment you really need to aim for user acceptance and therefore a simple model is more likely to succeed. As time passes and users understand how IRM works you can start to introduce more restrictions and complexity. Another key aspect to focus on is handling exceptions. If you decide on a context model where engineering can only access engineering information, and sales can only access sales data. Act quickly when a sales manager needs legitimate access to a set of engineering documents. Having a quick and effective process for permitting other people with legitimate needs to obtain appropriate access will be rewarded with acceptance from the user community. These use cases can often be satisfied by integrating IRM with a good Identity & Access Management technology which simplifies the process of assigning users the correct business roles. The big print issue... Printing is often an issue of contention, users love to print but the business wants to ensure sensitive information remains in the controlled digital world. There are many cases of physical document loss causing a business pain, it is often overlooked that IRM can help with this issue by limiting the ability to generate physical copies of digital content. However it can be hard to maintain a balance between security and usability when it comes to printing. Consider the following points when deciding about whether to give print rights. Oracle IRM sealed documents can contain watermarks that expose information about the user, time and location of access and the classification of the document. This information would reside in the printed copy making it easier to trace who printed it. Printed documents are slower to distribute in comparison to their digital counterparts, so time sensitive information in printed format may present a lower risk. Print activity is audited, therefore you can monitor and react to users abusing print rights. Summary In summary it is important to think carefully about the way you create your context model. As you ask the business these questions you may get a variety of different requirements. There may be special projects that require a context just for sensitive information created during the lifetime of the project. There may be a department that requires all information in the group is secured and you might have a few senior executives who wish to use IRM to exchange a small number of highly sensitive documents with a very small number of people. Oracle IRM, with its very flexible context classification system, can support all of these use cases. The trick is to introducing the complexity to deliver them at the right level. In another article i'm working on I will go through some examples of how Oracle IRM might map to existing business use cases. But for now, this article covers all the important questions you need to get your IRM service deployed and successfully protecting your most sensitive information.

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