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  • ArchBeat Link-o-Rama for November 30, 2012

    - by Bob Rhubart
    Oracle SOA Database Adapter Polling in a Cluster: A Handy Logical Delete Pattern | Carlo Arteaga "Using the SOA database adapter usually becomes easier when the adapter is simply viewed and treated as a gateway between the Oracle SOA composite world and the database world," says Carlo Arteaga. "When viewing the adapter in this light one should come to understand that the adapter is not the ultimate all-in-one solution for database access and database logic needs." OIM 11g : Multi-thread approach for writing custom scheduled job | Saravanan V S Saravanan shares insight and expertise relevant to "designing and developing an OIM schedule job that uses multi threaded approach for updating data in OIM using APIs." When Premature Optimization Isn't | Dustin Marx "Perhaps the most common situations in which I have seen developers make bad decisions under the pretense of 'avoiding premature optimization' is making bad architecture or design choices," says Dustin Marx. Protecting Intranet and Extranet Applications with a Single OAM 11g Deployment | Brian Eidelman Oracle Fusion Middleware A-Team member Brian Eideleman's post, part of the Oracle Access Manager Academy series, explores issues and soluions around setting up a single OAM deployment to protect both intranet and extranet apps. Thought for the Day "Never make a technical decision based upon the politics of the situation, and never make a political decision based upon technical issues." — Geoffrey James Source: SoftwareQuotes.com

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  • Oracle OpenWorld Countdown Begins

    - by Michelle Kimihira
    Oracle OpenWorld is a little over 3 weeks away and it is bigger than ever!  We are very excited to meet with you and share our exciting innovations around Oracle Fusion Middleware. To help you navigate, there will be a series of blogs to help you make the most out of the event. Thomas Kurian, Executive Vice President, Product Development will be delivering his keynote, “The Oracle Cloud: Oracle’s Cloud Platform and Applications Strategy” on Tuesday, October 2 at 8:00 AM – 9:45 AM in Moscone North, Hall D. Be sure to attend this session and gain insight on how Oracle’s complete suite of cloud applications are transforming how customers manage their businesses. Here are the top 5 Oracle Fusion Middleware General Sessions you don’t want to miss: Monday, 10/1 10:45 AM – 11:45 AM GEN9504 - General Session: Innovation Platform for Oracle Apps, Including Fusion Applications Amit Zavery, Vice President, Fusion Middleware Product Management Moscone West, 3002/3004 Monday, 10/1 1:45PM – 2:45 PM GEN11554 – General Session: Extend Oracle Applications to Mobile Devices with Oracle’s Mobile Technologies Moscone West, 3002/3004 Monday, 10/1 4:45 PM – 5:45 PM GEN11422 – General Session: Building and Managing a Private Oracle Java and Middleware Cloud Moscone West, 3014 Tuesday, 10/2 10:15 AM – 11:15 AM GEN9394 - General Session: Oracle Fusion Middleware Strategies Driving Business Innovation Hassan Rizvi, Executive Vice President of Product Development Moscone North, Hall D Tuesday, 10/2 11:45 AM – 12:45AM CON9162 – Oracle Fusion Middleware: Meet This Year’s Most Impressive Customer Projects Moscone West, 3001 Here is what else you can expect to see on the Oracle Fusion Middleware Blog leading up to Oracle OpenWorld 2012. §  Week of 10-14 September: Best of Oracle Fusion Middleware and Oracle Fusion Middleware for Enterprise Applications §  Week of 17-21 September: What to expect in Hassan Rizvi’s (Executive Vice President of Product Development) and Amit Zavery’s (Vice President of Product Management) sessions §  Week of 24-28 September: All Things Mobile and Fusion Middleware Lineup

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  • Security vulnerability and nda's [closed]

    - by Chris
    I want to propose a situation and gain insight from the communities thoughts. A customer, call them Customer X has a contract with a vendor, Vendor Y to provide an application and services. Customer X discovers a serious authentication vulnerability in Vendor Y's software. Vendor Y and Customer X has a discussion. Vendor Y acknowledges/confirms flaw. Vendor Y confirms they will put effort to fix. Customer X requests Vendor Y to inform all customers impacted by this. Vendor agrees. Fast forward 2 months, and the flaw has not been fixed. Patches were applied to mitigate but the flaw still exists. However, no customers were informed of issue. At this point customer X contacts Vendor Y to determine the status and understand why customer's were not informed. The vendor nicely reminds the customer they are under an NDA and are still working on the issue. A few questions/discussion pieces out of this. By discussing a software flaw with a vendor, does this imply you have agreed to any type of NDA disclosure? Additionally, what rights as does Customer X have to inform other customers of this vulnerability if vendor does not appear willing to comply? I (the op) am under the impression that when this situation occurs, you are supposed to notify vendor of issue, provide them with ample time to respond and if no response you are able to do what you wish with the information. I am thinking back to the MIT/subway incident where they contacted transit authorities, transit authorities didn't respond in a timely fashion so the students disclosed the information publicly on their own. Few things to note about this: I am not the customer in above situation, also lets assume for purposes of keeping discussion inline that customer X has no intentions of disclosing information, they are merely concerned and interested in making sure other customers are aware until it is fixed so they do not expierence a major security breach. (More information can be supplied if needed to add context to question. )

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  • Lending Club Selects Oracle ERP Cloud Service

    - by Di Seghposs
    Another Oracle ERP Cloud Service customer turning to Oracle to help increase efficiencies and lower costs!! Lending Club, the leading platform for investing in and obtaining personal loans, has selected Oracle Fusion Financials to help improve decision-making and workflow, implement robust reporting, and take advantage of the scalability and cost savings provided by the cloud. After an extensive search, Lending Club selected Oracle due to the breadth and depth of capabilities and ongoing innovation of Oracle ERP Cloud Service. Since their online lending platform is internally developed, they chose Oracle Fusion Financials in the cloud to easily integrate with current systems, keep IT resources focused on the organization’s own platform, and reap the benefits of lowered costs in the cloud. The automation, communication and collaboration features in Oracle ERP Cloud Service will help Lending Club achieve their efficiency goals through better workflow, as well as provide greater control over financial data. Lending Club is also implementing robust analytics and reporting to improve decision-making through embedded business intelligence. “Oracle Fusion Financials is clearly the industry leader, setting an entirely new level of insight and efficiencies for Lending Club,” said Carrie Dolan, CFO, Lending Club. “We are not only incredibly impressed with the best-of-breed capabilities and business value from our adoption of Oracle Fusion Financials, but also the commitment from Oracle to its partners, customers, and the ongoing promise of innovation to come.” Resources: Oracle ERP Cloud Service Video Oracle ERP Cloud Service Executive Strategy Brief Oracle Fusion Financials Quick Tour of Oracle Fusion Financials If you haven't heard about Oracle ERP Cloud Service, check it out today!

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  • Dual LAN Printing

    - by Christopher
    I want to use Ubuntu 10.10 Server in a classroom, a computer lab whose bandwidth is provided by a local cable ISP. That's no problem, though the school network has an IP printer that I want to use. I cannot reach the printer through the cable Internet. But, I have two network cards. How is it possible to use both networks at once? eth0 (static 192.168.1.254) is plugged into a four-port router, 192.168.1.1. On the public side of the four-port router is Internet provided by the cable company. I also have the classroom workstations plugged into a switch. The switch is plugged into the four-port router. The whole classroom is wired into the cable Internet. The other NIC, eth1, could it be plugged into an Ethernet jack in the wall? It uses the school network, and I might receive by DHCP an IP address like 10.140.10.100, with the printer on maybe 10.120.50.10. I was thinking about installing the printer on the server so that it could be shared with the workstations. But how does this work? Can I just plug eth1 into the school network and access both LANs? Thanks for any insight, Chris

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  • Install proprietary drivers 14.04 NVIDIA (steam segmentation issue)

    - by allthosemiles
    Recently, I finally got the official drivers for my NVIDIA 560 Ti card installed on Ubuntu 14.04 (hooray) However I started looking into installing Steam and I'm getting segmentation errors when I try to run the software. I tried installing 32-bit libs and it seemed like they weren't available or they were already installed. Upon further investigation, I found that a solution is to install the proprietary drivers, install steam then switch back to the other drivers. I'm not really sure what "proprietary drivers" are in all honesty. Has anyone gone through this process that could provide some insight here? (I installed the official 64-bit driver from the NVIDIA site for my 560 Ti just for reference. And the Ubuntu version installed is 64-bit as well) Update: This is the error text I get when trying to run steam after installing it via the ubuntu store. Running Steam on ubuntu 14.04 64-bit STEAM_RUNTIME is enabled automatically Installing breakpad exception handler for appid(steam)/version(1401381906_client) /home/dbrewer/.steam/steam.sh: line 755: 3943 Segmentation fault (core dumped) $STEAM_DEBUGGER "$STEAMROOT/$PLATFORM/$STEAMEXE" "$@" mv: cannot stat ‘/home/dbrewer/.steam/registry.vdf’: No such file or directory Installing bootstrap /home/dbrewer/.steam/bootstrap.tar.xz Reset complete! Restarting Steam by request... Running Steam on ubuntu 14.04 64-bit STEAM_RUNTIME has been set by the user to: /home/dbrewer/.steam/ubuntu12_32/steam-runtime Installing breakpad exception handler for appid(steam)/version(1401381906_client) /home/dbrewer/.steam/steam.sh: line 755: 4066 Segmentation fault (core dumped) $STEAM_DEBUGGER "$STEAMROOT/$PLATFORM/$STEAMEXE" "$@" What I get when I run "steam --reset" mv: cannot stat ‘/home/dbrewer/.steam/registry.vdf’: No such file or directory Installing bootstrap /home/dbrewer/.steam/bootstrap.tar.xz Reset complete!

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  • Welcome to the Oracle FedApps blog

    - by jeffrey.waterman
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Congratulations, you have stumbled upon Oracle’s newest blog: The Federal Applications Blog. Periodically I plan to provide some insight into how Oracle’s application solutions are being applied, or how they can be applied, within the Federal Government. If you are a user of, or just interested in, Oracle’s applications in the Federal space and have questions/topics you would like to see addressed in this blog, please post a comment. So bear with me as I take a bit of time to refine the content, look and feel of this blog. http://www.oracle.com/us/industries/public-sector/038044.htm http://www.oracle.com/us/industries/public-sector/038046.htm -- JMW

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  • a young intellect asks: Python or Ruby for freelance?

    - by Sophia
    Hello, I'm Sophia. I have an interest in self-learning either Python, or Ruby. The primary reason for my interest is to make my life more stable by having freelance work = $. It seems that programming offers a way for me to escape my condition of poverty (I'm on the edge of homelessness right now) while at the same time making it possible for me to go to uni. I intend on being a math/philosophy major. I have messed with Python a little bit in the past, but it didn't click super well. The people who say I should choose Python say as much because it is considered a good first language/teaching language, and that it is general-purpose. The people who say I should choose Ruby point out that I'm a very right-brained thinker, and having multiple ways to do something will make it much easier for me to write good code. So, basically, I'm starting this thread as a dialog with people who know more than I do, as an attempt to make the decision. :-) I've thought about asking this in stackoverflow, but they're much more strict about closing threads than here, and I'm sort of worried my thread will be closed. :/ TL;DR Python or Ruby for freelance work opportunities ($) as a first language? Additional question (if anyone cares to answer): I have a personal feeling that if I devote myself to learning, I'd be worth hiring for a project in about 8 weeks of work. I base this on a conservative estimate of my intellectual capacities, as well as possessing motivation to improve my life. Is my estimate necessarily inaccurate? random tidbit: I'm in Portland, OR I'll answer questions that are asked of me, if I can help the accuracy and insight contained within the dialog.

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  • News from OpenWorld: Oracle Announces Identity Governance Suite

    - by Tanu Sood
      At OpenWorld, Oracle today announced the release of Oracle Identity Governance Suite. An end-to-end access governance solution, Oracle Identity Governance Suite addresses compliance, governance and identity administration requirements. Built on Oracle’s unique platform approach to Identity Management, the suite offers a single, comprehensive platform for access request, provisioning, role lifecycle management, access certification, closed loop remediation and privileged account management. The suite offers benefits like dramatic reduction in administration (and help desk) overhead, cost-effective compliance enforcement and reporting, enhanced user experience and analytics driven insight. More details available in the announcement and on our website. Additional Resources: ·         Oracle Identity Governance Datasheet ·         Oracle Privileged Account Manager ·         Integrated Identity Governance Whitepaper ·         Gartner Magic Quadrant for User Provisioning ·         Join the Oracle Identity Management online communities: Blog, Facebook and Twitter

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  • How Many Google +1's Does a Website need in order for Google WebMaster's Tools to Show Characteristics

    - by Asaph
    I have added the Google +1 Button to my website and discovered the new Social Activity section in Google WebMaster's Tools. Apparently, one of the interesting things you can learn about your audience is demographic data. But in GWT, the Social Activity Audience section for my site (currently 82 +1's), says the following: Your site doesn’t have enough +1's yet to show characteristics But I'm not sure how many +1's is enough. Google's official help page for the Audience section offers little insight: The Audience page displays information about people who have +1'd your pages, including the total number of unique users, their location, and their age and gender. All information is anonymized; Google doesn't share personal information about people who have +1’d your pages. To protect privacy, Google won't display age, gender, or location data unless a certain minimum number of people have +1'd your content. But what is that "certain minimum number"? I've tried Googling this but all I could find to date was this page which doesn't answer the question. So how many +1's does a site need before GWT will show me audience demographic characteristics?

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  • Spotlight on mkyong

    - by MarkH
    Occasionally, I'd like to share a blog I've discovered or that someone has passed along to me. Criteria are few, but in a nutshell, it must be: Java-related. (Doh!) Interesting. A good blog is exciting to read at some level, whether due to perspective, eye-catching writing, or technical insight. It doesn't have to read like a Stephen King novel, but it should grab you somehow. Technically deep or technically broad. A site that dives deeply, quickly is a great reference for particular topics/tasks. On the other hand, one that covers a lot of ground at a high-but-still-technical level can be a handy site to visit occasionally as well. Both are what I consider "bookmarkable", but for different reasons. Drumroll, please... With that in mind, this Blog Spotlight is cast upon mkyong.com, a site I stumbled across that offers a little bit of everything for various Java dev audiences. The title indicates the site is for "Java web development tutorials", and indeed it does have these: JSF, Spring, Struts, Hibernate, JAX-WS, JAX-RS, and numerous other topics are addressed to varying degrees. The site isn't devoted exclusively to server-side tutorials, though. Recent posts include mobile development topics, and the links at the bottom of the page connect you to reference pages and other useful sites. I've poked around through a couple of the tutorials and, while they won't take you from "zero to hero", they do seem to provide a nice overview of the subject at hand. They also offer an occasional explanatory comment that is missing from far too many texts, sites, and doc pages. It's not a perfect site, but I like it. The Bottom Line mkyong.com offers a nice "summary site" of server-side tutorials, mobile dev posts, and reference links. Check it out! All the best,Mark 

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  • Oracle Brings Analytics to Project Management

    - by Sylvie MacKenzie, PMP
    Excerpt from PROFIT - ORACLE - by Alison Weiss  Nonprofit and for-profit organizations have many differences, but there is one way they are alike—managers struggle with huge amounts of data generated every day. Project data by itself has limited use—but any organization that can gain insight to make accurate predictions or to use resources more effectively can gain an operational advantage. Oracle’s Primavera P6 Analytics 2.0 business intelligence solution enables organizations using Oracle’s Primavera P6 Professional Project Management to do just that: identify critical issues and uncover trends in stores of project data. Primavera P6 Analytics provides management with the ability to look at not only how a single effort is progressing, but also how the entire organization is doing from a project perspective. The latest release includes new features that make it even easier to gather and analyze critical information. For example, the addition of geocoding gives Primavera P6 Analytics users the ability to track resources geographically on longitude and latitude and use a map to get an overall view of how projects, programs, and activities are deployed. “A nonprofit with relief projects in Vietnam, for example, can drill down to the project and get a world view and a regional view,” says Yasser Mahmud, vice president of product strategy and industry marketing in Oracle’s Primavera Global Business Unit. “Then they can drill down further to show statistics; key performance indicators; and how that program, portfolio, or project work is actually getting done.” The addition of new mobile capabilities to Primavera P6 Analytics puts deep-dive analysis into project managers’ hands with compatibility with major tablet operating systems. Now, nonprofits or for-profits working in remote locations can provide real-time visibility into projects to alert management if issues are occurring that need to be addressed immediately. “Primavera P6 Analytics generates information that can help organizations improve their utilization and trim down overall operating costs,” says Mahmud. “But more importantly, it gives organizations improved visibility.”

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  • SOA Community Newsletter November 2012

    - by JuergenKress
    Dear SOA partner community member Too many different product from Oracle, no idea how do they fit together? Get a copy of the Oracle catalog, an excellent overview of the Oracle middleware portfolio. BPM is a key solution to this portfolio. To position BPM to your customers you can find many use case ideas in the paper BPM 11g Patterns and industry specific value propositions for Financial Services & Insurance & Retail. Many more Process Accelerators (11.1.1.6.2) have become available. It is an excellent demo and starting point for BPM projects. Our SOA Suite team published the most important OOW presentation at the OTN website. The Oracle SOA proactive support team is running a series of blog posts about SOA and JMS Introductory. To become an expert in SOA, Bob highlighted the latest list of SOA books. For OSB projects we recommend the EAIESB OSB poster. Thanks to all the experts who contributed and shared their SOA & BPM knowledge this month again. Please feel free to send us the link to your blog post via twitter @soacommunity: Undeploy multiple SOA composites with WLST or ANT by Danilo Schmiedel Fault Handling Slides and Q&A by Vennester Installing Oracle Event Processing 11g by Antoney Reynolds Expanding the Oracle Enterprise Repository with functional documentation by Marc Kuijpers Build Mobile App for E-Business Suite Using SOA Suite and ADF Mobile By Michelle Kimihira A brief note for customers running SOA Suite on AIX platforms By Christian ACM - Adaptive Case Management by Peter Paul BPM 11g - Dynamic Task Assignment with Multi-level Organization Units By Mark Foster Oracle Real User Experience Insight: Oracle's Approach to User Experience Hope to see you at the Middleware Day at UK Oracle User Group Conference 2012 in Birmingham. Jürgen Kress Oracle SOA & BPM Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/soanewsNovember2012 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community newsletter,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • SOA Community Newsletter November 2012

    - by JuergenKress
    Dear SOA partner community member Too many different product from Oracle, no idea how do they fit together? Get a copy of the Oracle catalog, an excellent overview of the Oracle middleware portfolio. BPM is a key solution to this portfolio. To position BPM to your customers you can find many use case ideas in the paper BPM 11g Patterns and industry specific value propositions for Financial Services & Insurance & Retail. Many more Process Accelerators (11.1.1.6.2) have become available. It is an excellent demo and starting point for BPM projects. Our SOA Suite team published the most important OOW presentation at the OTN website. The Oracle SOA proactive support team is running a series of blog posts about SOA and JMS Introductory. To become an expert in SOA, Bob highlighted the latest list of SOA books. For OSB projects we recommend the EAIESB OSB poster. Thanks to all the experts who contributed and shared their SOA & BPM knowledge this month again. Please feel free to send us the link to your blog post via twitter @soacommunity: Undeploy multiple SOA composites with WLST or ANT by Danilo Schmiedel Fault Handling Slides and Q&A by Vennester Installing Oracle Event Processing 11g by Antoney Reynolds Expanding the Oracle Enterprise Repository with functional documentation by Marc Kuijpers Build Mobile App for E-Business Suite Using SOA Suite and ADF Mobile By Michelle Kimihira A brief note for customers running SOA Suite on AIX platforms By Christian ACM - Adaptive Case Management by Peter Paul BPM 11g - Dynamic Task Assignment with Multi-level Organization Units By Mark Foster Oracle Real User Experience Insight: Oracle's Approach to User Experience Hope to see you at the Middleware Day at UK Oracle User Group Conference 2012 in Birmingham. Jürgen Kress Oracle SOA & BPM Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/soanewsNovember2012 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community newsletter,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • Show Notes: Debra Lilley on Fusion Applications

    - by Bob Rhubart
    The latest ArchBeat program features a three-part interview with Oracle ACE Director Debra Lilley (ACE Profile). Debra is Oracle Alliance Director at Fujitsu, Executive Member at the International Oracle Users Group Community (IOUG), Director and Deputy Chair at the UK Oracle Users Group (UKOUG), and a partner at Oracle UK.  So yeah, she’s connected.  In this interview Debra talks about her connection to Oracle Fusion Applications. Listen to Part 1 Debra talks about her role as the as the Director and Deputy Chairperson of the UKOUG and about the UKOUG development group’s involvement in Oracle Fusion Applications. Listen to Part 2 (March 9) Debra shares her insight into what Fusion Applications will bring to Enterprise Architecture, and the importance of user experience in enterprise architecture. Listen to Part 3 (March 16) Debra discusses the need to  close the gap between IT and business, and about how business users should be able to use applications without having to think about the underlying technology. Debra is very active in social networks, so if you have questions or comments you can connect with her via the following: Blog: http://www.debrasoracle.blogspot.com/ Twitter: @debralilley LinkedIn:  http://uk.linkedin.com/pub/debra-lilley/1/438/bba And if you’d like to learn more about Oracle Fusion Applications: http://www.oracle.com/us/products/applications/fusion/index.html Coming Soon Dr. Frank Munz, author of Middleware and Cloud Computing: Oracle Fusion Middleware on Amazon Web Services and Rackspace Cloud.  Andy MacMillan (VP, Enterprise 2.0, Oracle) on the socialization of the enterprise. A panel discussion on “Who gets to be a software architect?” Stay tuned: RSS Technorati Tags: oracle,fusion applications,enterprise architecture,IOUG,UKOUG del.icio.us Tags: oracle,fusion applications,enterprise architecture,IOUG,UKOUG

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  • Profit at Oracle OpenWorld 2012

    - by user462779
    It's only a week away: Oracle OpenWorld descends on San Francisco from September 30 to October 4. It's always a frantic week for the Profit editorial staff, but here's a few thing we've got going in San Francisco that you'll want to watch out for: Profit on Oracle OpenWorld Live: The Oracle video team will be broadcasting live from the event all week. I have a few interesting on-air interviews booked, including a conversation with business/technology researcher Andrew Mcafee (Monday Oct 1 @ 11:45am), Acorn Paper CEO David Weissberg (Tuesday, Oct 2 @ 12:15pm) and Abhay Parasnis, Oracle Senior Vice President, Oracle Public Cloud (Wednesday, Oct 3, @ 10:45am). Profit in the Oracle Partner Network Lounge: This summer, I worked with the amazing Oracle Partner Network (OPN) team to create the Profit Oracle Specialized Partner Edition 2012. It's a great catalog of Oracle partner success stories and insight into the OPN strategy from its leadership. Look for the special issue of Profit in the Oracle PartnerNetwork Lounge: the place where partners can meet formally or informally with colleagues, customers, prospects, and other industry professionals. Moscone South, Exhibit Hall, Room 100 Oracle Customer Experience Summit @ OpenWorld: There's been a lot of discussion within my editorial team (and content published, as well)about Customer Experience. To keep pace with this evolving subject, I'll be attending this special embedded conference on Wednesday and Thursday (Oct. 3-4). Especially looking forward to Seth Godin's presentation: he was one of the first experts we interviewed forProfit Online five years ago. The Executive Edge @ OpenWorld: Of course, my Oracle OpenWorld is mostly filled with meetings/interviews with Oracle customers about completed Oracle projects and the strategic impact of enterprise IT on business. The ideal place for these conversations is The Executive Edge @ OpenWorld embedded conference. Samovar Tea Lounge at Moscone Center: I spend my down time on the roof of Moscone North, preparing for meetings or having impromptu conversations with attendees at this little oasis overlooking Yerba Buena Gardens. Fee free to drop my for a chat! See you in San Francisco! -Aaron Lazenby

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  • Five Ideas: Project Management

    - by Sylvie MacKenzie, PMP
     Except from Profit Magazine “For everyone to put on the project manager hat and standardize the way every single thing is done means that now the whole organization is on the same page as to what needs to occur from the time a hurricane hits Haiti and when a boat pulls in to unload supplies.” —Rich D’Addario, consulting project manager in the Primavera Global Business Unit at Oracle, on helping AmeriCares deliver aid to Haiti “Primavera P6 Analytics generates information that can help organizations improve their utilization and trim down overall operating costs. But more importantly, it gives organizations improved visibility.” —Yasser Mahmud, vice president of product strategy and industry marketing in Oracle’s Primavera Global Business Unit “Organizations are constantly looking for ways to improve the speed and precision of their decisions and work without creating environments and systems that limit their personnel through rigid structures and inflexible processes. The latest release of Primavera Portfolio Management meets this demand by further streamlining processes and supporting enhanced decision-making, helping drive better value from portfolios. In addition, the new UI clearly demonstrates Oracle's commitment to providing a seamlessly integrated enterprise project portfolio management product suite.” —Mike Sicilia, senior vice president, Oracle's Primavera “Make it a business project, not an IT project. All levels of functional management must have ownership, responsibility, and accountability for the success of the implementation.” —from Eaton Operations Services Manager Marcos Baccetto's 9 Project Management Tips “AEC firms must strategically pursue standardization opportunities in the project management area while preserving the spirit of entrepreneurism and flexibility at an individual project manager level. An enterprise technology platform doesn't only help with standardization of key project management processes across the enterprise; it also improves performance management, team collaboration and client specific reporting at an individual project level.” —Maneesh Chhabra is a director of Industry Strategy and Insight at Oracle

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  • Need Help With Conflicting Customer Support Goals?

    - by Tom Floodeen
    It seems that every OPS review Customer Support Executives are being asked to improve the customer KPIs while also improving gross margin. This is a tough road for even experienced leaders. You need to reduce your agents research time while increasing their answer accuracy. You want to spend less time training them while growing the number of products and systems being used. You have to deal with increasing service volumes but at the same time you need to focus on creating appropriate service insight. After all, to be a great support center you not only have to be good at answering questions, you also need to be good at preventing them.   Five Key Benefits of knowledge Management in Customer Service will help you start down the path meeting these, and other, objectives. With Oracle Knowledge Products, fully integrated with Oracle’s CRM solutions, you can accomplish both increased  service demand while driving your costs down. And you can handle both while positively impacting the satisfaction and loyalty of your customers.  Take advantage of Oracle to not only provide you with a great integrated tool suite, but also with the vision to drive you down the path of success.

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  • New ATG Web Commerce Specialization is Hot, Hot, Hot

    - by Kristin Rose
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The roof, the roof, the roof is on fire! Record breaking temperatures aren’t the only things raising the thermometer this summer –not since the new ATG Specialization became available, and get this – we already have a list of partners who have achieved their ATG Web Commerce Specialization, including: Accenture, AAXIS Commerce, Knowledge Path, ObjectEdge, Professional Access and ThinkWrap. Now that’s just sizzling! As part of this smokin’ hot Specialization, Oracle is offering ATG Commerce 10 Implementation Developer Boot Camps. Through direct hands-on experience, and technical training, developers and software architects will gain some serious insight into best practices, as well as relevant and applicable implementation experience to keep cool under pressure. So if you’re ready to stand-out, be sensational and separate yourself from the competition, learn about the steps you need to take to become ATG Web Commerce Specialized today, and don't forget to spread the word over Facebook and Twitter! Setting Fire to the Rain, The OPN Communications Team

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  • Oracle Cloud Solutions @ Cloud Expo East (June 10-12)

    - by Gene Eun
    Oracle is proud to be the Platinum Sponsor at next week's Cloud Expo East (June 10-12) at the Javits Center in New York City.  This is the fourth consecutive year Oracle has sponsored Cloud Expo. As in years past, Oracle has a full schedule of sessions shown below. We'd love to have you be our guest at Cloud Expo East and have you attend one of our sessions and hear more about our thought leadership and leading solutions in the Cloud and Big Data. We'll also have booth #207, so please stop by and see a demo of many of our cloud offerings. Date  Time  Session Title  Track  Room Tuesday, June 10 4:40 pm - 5:15 pm Top 5 Best Practices for your Application Platform As a Service Cloud Business and the API Economy | Deploying the Cloud TBD Wednesday, June 11 9:10 am - 10:10 am Cloud Odyssey:  A Hero’s Quest All Tracks (Keynote) Keynote Hall Wednesday, June 11 10:15 am - 10:45 am Big Data Management System: Smart SWL Processing Across Hadoop and Your Data Warehouse All Tracks (General Session) Keynote Hall Wednesday, June 11 2:50 pm - 3:25 pm Plug into the Cloud: Your Blueprint to Database as a Service Mobile | Hot Topics TBD Wednesday, June 11 2:50 pm - 3:25 pm From Supply-led to Demand-led: Lead Your IT to Better Serve Your Users Cloud Business and the API Economy | Deploying the Cloud TBD Thursday, June 12 2:50 pm - 3:25 pm Reduce Complexity and Accelerate Innovation with IaaS and PaaS Cloud Business and the API Economy | Deploying the Cloud TBD At Cloud Expo East, you'll get to learn about and experience the latest in Cloud and Big Data. If you don't have a pass to Cloud Expo, no problem. Oracle is giving away FREE VIP Gold Passes! We would love to have you attend Cloud Expo on us. Just go to Oracle's Cloud Expo 2014 event registration page and follow the instructions for a complimentary pass. Stay tuned to this blog and follow us on Twitter (@OracleCloudZone) during and after Cloud Expo for more insight and observations about this year's conference.

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  • Oracle ATG Ranked "Leader" Once Again In This Year's Gartner Magic Quadrant For E-Commerce

    - by Michael Hylton
    Oracle ATG Web Commerce is in the top portion of the Leaders quadrant once again in this year's Gartner Magic Quadrant for E-Commerce, and gained in “ability to execute” over the 2010 version. Leaders are defined in this Magic Quadrant as technology providers that demonstrate the optimal blend of insight, innovation, execution and the ability to "see around the corner." Oracle ATG Web Commerce is a Leader because it has broadened its e-commerce capabilities with multisite management, a broader range of mobile devices supported and other additions, and Gartner points out ATG’s steady growth in revenue, market share and market visibility. Gartner notes that Oracle made the announcement regarding its acquisition of ATG in November 2010 and this has helped ATG with additional sales, marketing, R&D and global partnerships.Oracle ATG's latest release, Oracle ATG Commerce 10, provides several important enhancements, including multisite management, cross-channel campaign management and support for a broader range of mobile devices, with the addition of merchandising (including updates to the user interface) and promotions applications. The Magic Quadrant focuses on e-commerce for B2B and B2C across industry verticals, including retail, manufacturing, distribution, telecommunications, publishing, media, and financial services. The product should be able to integrate with applications beyond traditional e-commerce channels to meet the emerging customer requirement to transact across channels with a seamless experience.

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  • Oracle ATG Ranked "Leader" Once Again In This Year's Gartner Magic Quadrant For E-Commerce

    - by Michael Hylton
    Oracle ATG Web Commerce is in the top portion of the Leaders quadrant once again in this year's Gartner Magic Quadrant for E-Commerce, and gained in “ability to execute” over the 2010 version. Leaders are defined in this Magic Quadrant as technology providers that demonstrate the optimal blend of insight, innovation, execution and the ability to "see around the corner." Oracle ATG Web Commerce is a Leader because it has broadened its e-commerce capabilities with multisite management, a broader range of mobile devices supported and other additions, and Gartner points out ATG’s steady growth in revenue, market share and market visibility. Gartner notes that Oracle made the announcement regarding its acquisition of ATG in November 2010 and this has helped ATG with additional sales, marketing, R&D and global partnerships.Oracle ATG's latest release, Oracle ATG Commerce 10, provides several important enhancements, including multisite management, cross-channel campaign management and support for a broader range of mobile devices, with the addition of merchandising (including updates to the user interface) and promotions applications. The Magic Quadrant focuses on e-commerce for B2B and B2C across industry verticals, including retail, manufacturing, distribution, telecommunications, publishing, media, and financial services. The product should be able to integrate with applications beyond traditional e-commerce channels to meet the emerging customer requirement to transact across channels with a seamless experience.

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  • Microkernel architectural pattern and applicability for business applications

    - by Pangea
    We are in the business of building customizable web applications. We have the core team that provides what we call as the core platform (provides services like security, billing etc.) on top of which core products are built. These core products are industry specific solutions like telecom, utility etc. These core products are later used by other teams to build customer specific solutions in a particular industry. Until now we have a loose separation between platform and core product. The customer specific solutions are build by customizing 20-40% of the core offering and re-packaging. The core-platform and core products are released together as monolithic apps (ear). I am looking to improvise the current situation so that there is a cleaner separation on these 3. This allows us to have evolve each of these 3 separately etc. I've read through the Mircokernel architecture and kind of felt that I can take apply the principles in my context. But most of my reading about this pattern is always in the context of operating systems or application servers etc. I am wondering if there are any examples on how that pattern was used for architecting business applications. Or you could provide some insight on how to apply that pattern to my problem.

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  • Recruiters intentionally present one good candidate for an available job

    - by Jeff O
    Maybe they do it without realizing. The recruiter's goal is to fill the job as soon as possible. I even think they feel it is in their best interest that the candidate be qualified, so I'm not trying to knock recruiters. Aren't they better off presenting 3 candidates, but one clearly stands out? The last thing they want from their client is a need to extend the interview process because they can't decide. If the client doesn't like any of them, you just bring on your next good candidate. This way they hedge their bet a little. Any experience, insight or ever heard of a head-hunter admit this? Does it make sense? There has to be a reason why the choose such unqualified people. I've seen jobs posted that clearly state they want someone with a CS degree and the recruiter doesn't take it literally. I don't have a CS degree or Java experience and still they think I'm a possible fit.

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  • Trouble installing Ubuntu 12.04 from USB

    - by Kyle J
    I want to dual-boot Ubuntu Desktop 12.04 on my new ultrabook which has an Intel i7 3517U processor 6GB RAM Windows 7, 64-bit no CD/DVD drive I created my bootable USB stick using pendrivelinux.com with the "ubuntu-12.04.1-desktop-i386.iso". I am following these directions because they include nice screenshots; however, I do not get very far in the process. I am able to boot into the Live Desktop, and then I try to install onto my hard disk. Here are the series of actions that I take next: First, I see this ( http://i.imgur.com/vucYH ) window, and click 'continue' Then I get this ( http://imgur.com/2wESc ) window, and click 'continue' again This appears: and I get worried because it seems like there is no recognition that I have Windows installed. According to the directions I am following, I should see /dev/sda1 and /dev/sda2 partitions. In the drop-down menu at the bottom the only "Device for boot loader installation" is /dev/sdb and no information is shown. I am hesitant to click 'Install Now' for fear of what it might do to Windows. 4. I click 'Quit' and cancel the installation, but then about 5 seconds later this ( http://imgur.com/a/yXi0C ) window pops up (I have expanded it to full screen to scroll and show all the details). 5. Another second later this ( http://imgur.com/vxcrN ) comes up. I'm not sure how relevant this is. Does anyone have any insight into this issue?? Why does it not show my current Windows partition? What would happen if I tried to continue with the installation process? Thanks! PS - sorry, it would only let me post 2 hyperlinks as a new user

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