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  • Google I/O 2010 - Google Buzz, location, and social gaming

    Google I/O 2010 - Google Buzz, location, and social gaming Google I/O 2010 - Surf the stream: Google Buzz, location, and social gaming Social Web 201 Bob Aman, Timothy Jordan Google Buzz has a feature-rich API that allows you to do all kinds of interesting things with conversations and location. In this session we'll build a Buzz-tastic mobile game using App Engine, HTML5, and the Buzz API for social awesomeness. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 2 0 ratings Time: 31:18 More in Science & Technology

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  • Google I/O 2010 - GWT testing best practices

    Google I/O 2010 - GWT testing best practices Google I/O 2010 - GWT testing best practices GWT 301 Daniel Danilatos GWT has a lot of little-publicized infrastructure that can help you build apps The Right Way: test-driven development, code coverage, comprehensive unit tests, and integration testing using Selenium or WebDriver. This session will survey GWT's testing infrastructure, describe some best practices we've developed at Google, and help you avoid common pitfalls. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 14 1 ratings Time: 59:34 More in Science & Technology

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  • Systems Not Booting after Ubuntu installation

    - by moros
    I recently installed Ubuntu on my PC dual-booted with Windows 7. After rebooting it went through the usual startup screens, but the OS selection screen never shows up. I cannot get either system to boot. I have formatted the partition holding the Ubuntu to no avail and I really don't want to get rid of Windows. I am currently stuck using the Live session disk to boot. Any help is greatly appreciated.

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  • Generating a Google Drive Hosted Website with tools you have lying around in your kitchen

    Generating a Google Drive Hosted Website with tools you have lying around in your kitchen Now that you can host web content in Google Drive, Ali will take a look at writing some code to generate a website from files stored in Google Drive. This should be a fun session, and as will all live coding, totally able to fail in about a million ways. From: GoogleDevelopers Views: 0 0 ratings Time: 03:30:00 More in Science & Technology

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  • ACORD LOMA 2010: Building Insurance Companies in the Clouds

    - by [email protected]
    Chuck Johnston, vice president of global strategy and alliances for Oracle Insurance, participated in a featured speaking session at ACORD LOMA 2010. He provides an update on his discussions with insurers at the show and after his presentation. Every year I always make a point of walking the show floor at the ACORD LOMA technology conference to visit with colleagues and competitors, and try to get a feel for which way the industry will move over the next 12 months. Insurers are looking for substance in cloud (computing), trying to mix business with pleasure (monetizing social networks), and expect differentiation through commodity (Software as a Service). The disconnect at this show is that most vendors are still struggling with creating a clear path from Facebook to customer intimacy, SaaS to core cost savings and clouds to ubiquitous presence. Vendors need to find new ways to help insurers find the real value in these potentially disruptive technologies by understanding the changes coming to the insurance business and how these new technologies impact the new insurance business. Oracle's approach to understanding the evolving insurance industry comes from a discussion with our customers in our Insurance CIO Council, where one of our customers suggested we buy an insurance company to really understand our customers. We have decided to do the next best thing and build our own model of an insurance company, Alamere Insurance, that uses the latest technologies to transform its own business. Alamere will never issue an actual policy, but it does give us a framework to consider the impacts of changes in the insurance landscape and how Oracle technology meets the challenge or needs to evolve to help our customers be successful. In preparing for my talk at the conference using Alamere as my organizing theme, I found myself reading actuarial memoranda on CSO table changes and articles on underwriting theory that really made me think about my customer's problems first and foremost, and then how Oracle technology can provide answers. As much as I prefer techno-thrillers and sci-fi novels to actuarial papers for plane reading, I got very excited about the idea of putting myself back in the customer shoes I haven't worn in a decade, and really looking at how Oracle can power the Adaptive Insurance Enterprise. Talking to customers and industry people after the session, the idea of Alamere seemed to excite people and I got a lot of suggestions as to what lines of business we should model and where we should focus first on technology uptake. One customer said to a colleague that Oracle's attempt to "share their pain" was unique among vendors. More about Alamere, and the Adaptive Insurance Enterprise next time. Chuck Johnston is vice president of global strategy and alliances for Oracle Insurance.

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  • How do I fix the problems I'm having with Xfce and Xubuntu?

    - by Noel Quiles
    I booted into a Xubuntu session and when the splash disappeared it left behind artifacts on the desktop. I went into Desktop to change the background but it stayed completely gray. Not only that, GTK isn't theming any of my windows, nor can I change GTK themes in the settings manager. I recently installed GTK+ 2.x alongside GTK+ 3 for a compatibility issue with xfce-battery-plugin, which also refuses to show anything but 0%. What is going on?

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  • Day of DotNetNuke Recap

    - by bdukes
    This weekend was the Day of DotNetNuke in Charlotte, NC .  I was there to present two session, along with three other Engage colleagues ( Oliver Hine and Anthony Overkamp also presented).  I was honored to be able to present on the Client Resource Management Framework and the Services Framework, two newer components in DotNetNuke (introduced in DNN 6.1 and 6.2, respectively). Making Full Use of the Client Resource Management Framework The slides are available to view at http://bdukes.github...(read more)

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  • Enterprise MDM: Rationalizing Reference Data in a Fast Changing Environment

    - by Mala Narasimharajan
    By Rahul Kamath Enterprises must move at a rapid pace to establish and retain global market leadership by continuously focusing on operational efficiency, customer intimacy and relentless execution. Reference Data Management    As multi-national companies with a presence in multiple industry categories, market segments, and geographies, their ability to proactively manage changes and harness them to align their front office with back-office operations and performance management initiatives is critical to make the proverbial elephant dance. Managing reference data including types and codes, business taxonomies, complex relationships as well as mappings represent a key component of the broader agenda for enabling flexibility and agility, without sacrificing enterprise-level consistency, regulatory compliance and control. Financial Transformation  Periodically, companies find that processes implemented a decade or more ago no longer mirror the way of doing business and seek to proactively transform how they operate their business and underlying processes. Financial transformation often begins with the redesign of one’s chart of accounts. The ability to model and redesign one’s chart of accounts collaboratively, quickly validate against historical transaction bases and secure business buy-in across multiple line of business stakeholders, while continuing to manage changes within the legacy general ledger systems and downstream analytical applications while piloting the in-flight transformation can mean the difference between controlled success and project failure. Attend the session titled CON8275 - Oracle Hyperion Data Relationship Management: Enabling Enterprise Transformation at Oracle Openworld on Monday, October 1, 2012 at 4:45pm in Ballroom A of the InterContinental Hotel to learn how Oracle’s Data Relationship Management solution can help you stay ahead of the competition and proactively harness master (and reference) data changes to transform your enterprise. Hear in-depth customer testimonials from GE Healthcare and Old Mutual South Africa to learn how others have harnessed this technology effectively to build enduring competitive advantage through business process innovation and investments in master data governance. Hear GE Healthcare discuss how DRM has enabled financial transformation, ERP consolidation, mergers and acquisitions, and the alignment reference data across financial and management reporting applications. Also, learn how Old Mutual SA has upgraded to EBS R12 Financials and is transforming the management of chart of accounts for corporate reporting. Separately, an esteemed panel of DRM customers including Cisco Systems, Nationwide Insurance, Ralcorp Holdings and Mentor Graphics will discuss their perspectives on how DRM has helped them address business challenges associated with enterprise MDM including major change management initiatives including financial transformations, corporate restructuring, mergers & acquisitions, and the rationalization of financial and analytical master reference data to support alternate business perspectives for the alignment of EPM/BI initiatives. Attend the session titled CON9377 - Customer Showcase: Success with Oracle Hyperion Data Relationship Management at Openworld on Thursday, October 4, 2012 at 12:45pm in Ballroom of the InterContinental Hotel to interact with our esteemed speakers first hand.

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  • Google I/O 2012 - Managing Google Compute Engine Virtual Machines Through Google App Engine

    Google I/O 2012 - Managing Google Compute Engine Virtual Machines Through Google App Engine Alon Levi, Adam Eijdenberg Google Compute Engine provides highly efficient and scalable virtual machines for large scale data processing operations. Integration with Google App Engine provides an orchestration framework to manage large virtual machine clusters used for data processing. This session will talk demonstrate integration and discuss future use cases of the two technologies. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 0 0 ratings Time: 51:06 More in Science & Technology

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  • Google I/O 2012 - Putting Together the Pieces: Building Apps with Google Apps Script

    Google I/O 2012 - Putting Together the Pieces: Building Apps with Google Apps Script Saurabh Gupta Learn what's new with Google Apps Script. This session will explore the simplicity of Google Apps Script to build an app that integrates across many Google services. Many of the Google Apps Script services will be covered, demonstrating how Google Apps Script is both a powerful application platform. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 84 9 ratings Time: 40:59 More in Science & Technology

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  • Changing swappiness in sysctl.conf doesn't work for me

    - by Graham
    I'm using 12.04 LTS and can sudo sysctl to set swappiness to 10, but adding vm.swappiness=10 to sysctl.conf doesn't work for me - after I reboot, swappiness still reports 60 (default) I'd like to be able to reduce swaps to my SSD, but can't find a way to do so except manually per session. Modifying sysctl.conf seems to work for most - can anyone advise what I need to check / change to make it work for me too, please?

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  • Presenting at SQLConnections!

    - by andyleonard
    Introduction This year I'm honored to present at SQLConnections in Orlando 27-30 Mar 2011! My topics are Database Design for Developers, Build Your First SSIS Package, and Introduction to Incremental Loads. Database Design for Developers This interactive session is for software developers tasked with database development. Attend and learn about patterns and anti-patterns of database development, one method for building re-executable Transact-SQL deployment scripts, a method for using SqlCmd to deploy...(read more)

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  • Difference between EJB Persist & Merge operation

    - by shantala.sankeshwar
    This article gives the difference between EJB Persist & Merge operations with scenarios.Use Case Description Users working on EJB persist & merge operations often have this question in mind " When merge can create new entity as well as modify existing entity,then why do we have 2 separate operations - persist & merge?" The reason is very simple.If we use merge operation to create new entity & if the entity exists then it does not throw any exception,but persist throws exception if the entity already exists.Merge should be used to modify the existing entity.The sql statement that gets executed on persist operation is insert statement.But in case of merge first select statement gets executed & then update sql statement gets executed.Scenario 1: Persist operation to create new Emp recordLet us suppose that we have a Java EE Web Application created with Entities from Emp table & have created session bean with data control. Drop Emp Object(Expand SessionEJBLocal->Constructors under Data Controls) as ADF Parameter form in jspx pageDrop persistEmp(Emp) as ADF CommandButton & provide #{bindings.EmpIterator.currentRow.dataProvider} as the value for emp parameter.Then run this page & provide values for Emp,click on 'persistEmp' button.New Emp record gets created.So when we execute persist operation only insert sql statement gets executed :INSERT INTO EMP (EMPNO, COMM, HIREDATE, ENAME, JOB, DEPTNO, SAL, MGR) VALUES (?, ?, ?, ?, ?, ?, ?, ?)    bind => [2, null, null, e2, null, 10, null, null]Scenario 2: Merge operation to modify existing Emp recordLet us suppose that we have a Java EE Web Application created with Entities from Emp table & have created session bean with data control.Drop empFindAll() Object as ADF form on jspx page.Drop mergeEmp(Emp) operation as commandButton & provide #{bindings.EmpIterator.currentRow.dataProvider} as the value for emp parameter.Then run this page & modify values for Emp record,click on 'mergeEmp' button.The respective Emp record gets modified.So when we execute merge operation select & update sql statements gets executed :SELECT EMPNO, COMM, HIREDATE, ENAME, JOB, DEPTNO, SAL, MGR FROM EMP WHERE (EMPNO = ?) bind => [7566]UPDATE EMP SET ENAME = ? WHERE (EMPNO = ?) bind => [KINGS, 7839]

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  • Google I/O 2010 - Integrate apps w/ Google Apps Marketplace

    Google I/O 2010 - Integrate apps w/ Google Apps Marketplace Google I/O 2010 - Integrating your app with the Google Apps Marketplace: Navigation, SSO, Data APIs and manifests Enterprise 201 Ryan Boyd, Steve Bazyl In this fast-paced, demo-focused session, you'll learn how to build, integrate, and sell a web app on the Google Apps Marketplace. We'll go end-to-end in 40 minutes with time left for Q&A. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 5 0 ratings Time: 59:45 More in Science & Technology

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  • Learn SSIS from the Authors of SSIS Design Patterns at the PASS Summit 2012!

    - by andyleonard
    Jessica Moss ( blog | @jessicammoss ), Michelle Ufford ( blog | @sqlfool ), Tim Mitchell ( blog | @tim_mitchell ), Matt Masson ( blog | @mattmasson ), and me – we are all presenting the SSIS Design Patterns pre-conference session at the PASS Summit 2012 ! We will be covering material from, and based upon, the book. We will describe and demonstrate patterns for package execution, package logging, loading flat file and XML sources, loading the cloud, dynamic package generation, SSIS Frameworks, data...(read more)

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  • Google I/O 2010 - Using Google Chrome Frame

    Google I/O 2010 - Using Google Chrome Frame Google I/O 2010 - Using Google Chrome Frame Chrome 201 Alex Russell Google Chrome Frame brings the HTML5 platform and fast Javascript performance to IE6, 7 & 8. This session will cover the latest on Google Chrome Frame, what it can do for you and your customers, how it can be used, and a sneak peak into what's planned next. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 4 0 ratings Time: 50:16 More in Science & Technology

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  • Revision Methodology for Developer Post as Entry Level

    - by Demla Pawan
    I had revised all basic concepts of my computer science ciriculum like: Core Java(basics),SQL(basics),C++(basics),XHTML,PHP(basics),Datastructures(basics) and what I need to do,and How to do, as their may be fault in my preparation methods for revision session's, So can Anybody suggest Methodology to revise those technical things,to which you are not in touch at present, but you can write basic programs or have used 1-2 years ago. And also can U suggest some Quick revision links on Net for various technologies mentioned above.

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  • How can I permanently save a password-protected SSH key?

    - by pl1nk
    I am using Awesome Window Manager How can I permanently add private keys with password? Inspired by the answer here I have added the private keys in ~/.ssh/config Contents of ~/.ssh/config: IdentityFile 'private key full path' Permissions of ~/.ssh/config: 0700 But it doesn't work for me. If I manually add the key in every session, it works but I'm looking for a more elegant way (not in .bashrc)

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  • How to recover from finite-state-machine breakdown?

    - by Earl Grey
    My question may seems very scientific but I think it's a common problem and seasoned developers and programmers hopefully will have some advice to avoid the problem I mention in title. Btw., what I describe bellow is a real problem I am trying to proactively solve in my iOS project, I want to avoid it at all cost. By finite state machine I mean this I have a UI with a few buttons, several session states relevant to that UI and what this UI represents, I have some data which values are partly displayed in the UI, I receive and handle some external triggers (represented by callbacks from sensors). I made state diagrams to better map the relevant scenarios that are desirable and alowable in that UI and application. As I slowly implement the code, the app starts to behave more and more like it should. However, I am not very confident that it is robust enough. My doubts come from watching my own thinking and implementation process as it goes. I was confident that I had everything covered, but it was enough to make a few brute tests in the UI and I quickly realized that there are still gaps in the behavior ..I patched them. However, as each component depends and behaves based on input from some other component, a certain input from user or some external source trigers a chain of events, state changes..etc. I have several components and each behave like this Trigger received on input - trigger and its sender analyzed - output something (a message, a state change) based on analysis The problem is, this is not completely selfcontained, and my components (a database item, a session state, some button's state)...COULD be changed, influenced, deleted, or otherwise modified, outside the scope of the event-chain or desirable scenario. (phone crashes, battery is empty phone turn of suddenly) This will introduce a nonvalid situation into the system, from which the system potentially COULD NOT BE ABLE to recover. I see this (althought people do not realize this is the problem) in many of my competitors apps that are on apple store, customers write things like this "I added three documents, and after going there and there, i cannot open them, even if a see them." or "I recorded videos everyday, but after recording a too log video, I cannot turn of captions on them.., and the button for captions doesn't work".. These are just shortened examples, customers often describe it in more detail..from the descriptions and behavior described in them, I assume that the particular app has a FSM breakdown. So the ultimate question is how can I avoid this, and how to protect the system from blocking itself? EDIT I am talking in the context of one viewcontroller's view on the phone, I mean one part of the application. I Understand the MVC pattern, I have separate modules for distinct functionality..everything I describe is relevant to one canvas on the UI.

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  • MS Tech Ed 2011 Coming Soon

    - by sonam
    Microsoft Tech ed 2010 was a great success. Infact  Most of such conferences always provide a great place to meet other  technology enthusiasts and ofcourse,whats in the pipeline for future products of a company or field.. And yet again,MS Tech ed India is coming on 23-25 march  in Banglore,India.Well,the place is  ofcourse right suited for any IT/Computing conference.After all,Its Silicon Valley of India.. From Last year.I remember  a session by Harish about  “Building pure client side apps with  Jquery and Microsoft Ajax .” Here’s the video: http://live.viasilverlight.com/TechEdOnDemand/Breakouts/TheWebSimplified1/Session4/AjaxClientSideApps.wmv At that time only,I got to know that jquery is so easy to use for  ajax or client side templating.Though I prefer jquery over  Microsoft Ajax many folds.UpdatePanel  is Dead for sure in my view. I believe,Web forms will be dead sooner or later with ASP.Net  MVC  gaining share many folds.(TODO:Learn MVC). The new standard is surely:JQUERY . Between,Last years videos and ppt’s  are available to browse and download: http://microsoftteched.in/2010/downloads.aspx After going through Tech Ad 2011 session agendas : http://www.microsoft.com/india/teched2011/agenda.aspx Few of my personal choices to watch would be: Day 1: a) Identity And Access Control in the Cloud        b)Windows 7 at  Home:Digitizing your Home.(Sounds cool.)        c) And ofcourse,Jquery and MS ajax(Lets see if MS can do something that’s not already happening with their version Of Ajax).. Day 2:  a) Lap Around Silverlight 5 and Html 5 as I have heard some hot talks that html5 will kill Silverlight,(I don’t see it in near future though).        b) Html 5 more than “Html 5”…Google will be seeing this one. Day3: a) Cross Browser applications in Azure       b)VS 2010 sessions of automated testing azure apps etc. Windows Phone 7 sessions will surely be of more interest now after MS-Nokia Deal. Though,Personally,I would want atleast some worth of  sessions on MS  future in Robotics,AI.Perhaps  I am looking at wrong place..(When is PDC?) And Since,Bill Gates  consider Robotics as the next big thing, Refer  this one : http://www.cs.virginia.edu/robins/A_Robot_in_Every_Home.pdf  I am sure,they wont loose this new hot spot to competitors,  like how google rules in Online  Search now.Robotics and AI will surely provide a big battlefield  for future.See,What IBM is doing with IBM Watson. OR see this, http://www.sciencedaily.com/releases/2011/02/110218083711.htm this is cool only if you can control your mind.Atleast,I’ll prefer regular driving (I would devote my mind seeing  people,places which we see on road).thats what jouney makes “cool”.:P.

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  • Pre-Conference Sessions at the PASS Summit

    - by andyleonard
    Introduction I have some thoughts on the selection of pre-conference and post-conference session presenters at the PASS Summit. PASS pre-conference and post-conference sessions are $395. Trainers and speakers in the various SQL Server fields (relational engine, business intelligence, etc.) are selected to deliver these day-long seminars before and (now) after each PASS Summit. I have attended a few and the quality and amount of the training easily justifies the $395 price tag. Full Disclosure I've...(read more)

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  • MIX 2010 Covert Operations Day 1

    - by GeekAgilistMercenary
    Portland Departure - Farewell Stumptown Off I go on a plane from Portland, Oregon to Las Vegas, Nevada for the MIX 2010 Conference.  Before I even boarded the plane I met Paul Gomes a Senior Software Engineer and Andrew Saylor the Director of Business Development.  Both of these SoftSource Employees were en route to MIX themselves.  Being stoked to already be bumping into some top tier people, I bid them adieu and headed for my seat on the plane. I boarded, and had before the boarding opted for an upgrade.  I have to advise that if you get a chance on Alaska to upgrade at the last minute, take it.  It is usually only about $50 bucks or so and the additional space makes working on the ole' laptop actually possible (even on my monstrous 17" laptop).  So take it from me, click that upgrade button and fork over that $50 bucks for anything over an hour flight, the comfort and ability to work is usually worth it! Las Vegas Arrival - Welcome to Sin City Got into Las Vegas and swung out of the airport.  I then, with my comrade Beth attempted to get Internet Access for the next 3 hours.  Las Vegas, is not the most friendly Internet Access town.  I will just say it, I am not sure why any Internet related company (ala Microsoft) would hold a conference here.  There are more than a dozen other cities that would be better. But I digress, I did manage to get Internet Access after checking into the Circus Circus.  Don't ask why I ended up staying here, if you run into me in person, ask then because there is a whole story to it. At this point I started checking out each session further on the MIX10 Site.  There are a number I deemed necessary to check out.  However, you'll have to read my pending entries to see which session I jumped into. With this juncture in time reached, I got a ton of work to wrap up, some code to write and some sleep to get.  Until tomorrow, adieu. For more of my writing, thoughts, and other topics check out my other blog, where the original entry is posted.

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  • System hang when using SSHFS

    - by Borivoje Petrovic
    This is just a quick note that I want to share with others. It is about the problem that I encountered with my office machine. It was hanging continuously when ssh mount was used. The main problem is, as I assumed, the termination of ssh session, which caused the sshfs not to respond. The solution for this issue is the ServerAliveInterval 60 directive in /etc/ssh/ssh_config file. Hope this someone help!

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  • Installing Gnome Classic on Ubuntu Server 12.04.1 64bit

    - by varunyellina
    I've installed Ubuntu Server Edition and setup open ssh,samba and lamp on my home desktop just to work on LAN. I also want setup a GUI on it for daily use. I've already performed the following sudo apt-get install gnome-session-fallback sudo apt-get install lightdm-gtk-greeter sudo apt-get install xinit I don't want to install Unity or the Gnome3 Shell on my system. Also I haven't found instructions to installing gnome-classic on a server edition(although it shouldn't make a difference).How do I get it to work?

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  • Oracle Customer Experience Summit @ OpenWorld

    - by Christie Flanagan
    This first-ever Oracle Customer Experience Summit @ OpenWorld kicked off yesterday, bringing together established thought leaders and practitioners in customer experience. The first day saw noted marketing and customer experience thought leader, Seth Godin, take the stage to discuss how rapidly accelerating change and adoption are driving new behaviors and higher expectations in a massively disruptive transformation in which the customer now holds the power. His presentation gave us in-depth insight into this always-connected, always-sharing experience revolution we are witnessing.If you haven’t yet made it over to the Oracle Customer Experience Summit at The Westin St. Francis and the recently made over Oracle Square (aka Union Square), there’s still time today and tomorrow to network with industry peers and hear best practices from those who have steered their ventures through the disruptive trends of customer experience and have proven, successful strategies to share for driving strategic customer-centric initiatives. If you’re interested in learning how Oracle WebCenter helps businesses meet the demands of the customer experience revolution, be sure to check out these sessions at the Oracle Customer Experience Summit later today:Using the Online Customer Experience to Drive Engagement and Marketing Success Thursday, Oct 4, 4:15 PM - 5:15 PM - St. Francis - GeorgianMariam Tariq - Senior Director Product Management, Oracle Stephen Schleifer - Senior Principal Product Manager, Oracle Richard Backx - Business IT Architect/Consultant, KPN NL Netco CE Channels Online The online channel is a critical means of reaching and engaging customers. Online marketing efforts today must be targeted, interactive, and consistent to provide customers with a seamless experience. These efforts must include integrated management of Web, mobile, and social channels—supported by cross-channel customer data and campaigns—and integration with commerce to drive an engaging and differentiated online customer experience. Attend this session to learn how you can use the online channel to increase customer loyalty and drive the success of your marketing initiatives.Empowering Your Frontline Employees: Sales and Service Enterprise Collaboration Thursday, Oct 4, 5:30 PM - 6:30 PM - St. Francis - Elizabethan ABStephen Fioretti - VP, Product Management, Oracle Peter Doolan - Group Vice President, Sales Engineering, Oracle Andrew Kershaw - Sr Director Business Development, Oracle Marty Marcinczyk - VP Customer Experience Engineering, Comcast A focus on the employee experience is critical, because it can make or break your customers’ experiences, directly or indirectly. Engaged and empowered frontline employees become your best advocates and inspire your brand champions. This session explores proven approaches and tools, including social collaboration tools, that can help you empower and enable your frontline teams to improve customer and employee experiences.And before you go, you'll also want to explore the Innovation Tents in Oracle Square which feature leading-edge customer experience demonstrations; attend our customer journey mapping workshop; and learn at sessions focused on innovating differentiated experiences that drive cross-functional alignment.

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