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  • Service Territories White Paper - Setup and Configuration

    - by LuciaC
    If you use Oracle Teleservice then you are probably using Service Territories to route service requests to the right resources such as Call Center Agents, Field Service Technicians, Technical Support Groups etc.  Getting those routings to happen correctly and efficiently is key to delivering high-quality service, so having the correct territory setup is essential.  The Service development team have published a new White Paper to help you do just that!  The White Paper includes information to help with understanding the required setups: Service Territories - Locating and Sorting matching Territories, and Picking winning Territories How to use Rank and Number of Winners The different Access Types that can be setup Operating Unit and how to use it effectively How to setup and use Service Qualifiers The limitation of some Geographic Qualifiers and how to overcome the limitations How to use Web ADI to maintain Territories. Read Doc ID 1234593.1 to access the white paper.  There was also a recent webcast on Territory Setup and Matching Attributes, you can access the recording via Doc ID 1455786.1.

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  • Download the Hummingbirds Theme for Windows 7

    - by Asian Angel
    Are you looking for a new nature theme for your desktop? Then make your desktop hum with perfection using the Hummingbirds Theme for Windows 7. The theme comes with eleven images featuring the wonderful photographic work of Desiree Skatvold. Download the Hummingbirds Theme [Windows 7 Personalization Gallery] HTG Explains: Is UPnP a Security Risk? How to Monitor and Control Your Children’s Computer Usage on Windows 8 What Happened to Solitaire and Minesweeper in Windows 8?

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  • If all variables are a subset of the superkey, is the database design 5NF? [migrated]

    - by Lukazoid
    I have a table called LogMessages, which has the following columns: Level A numeric value which represents Trace, Debug, Info, Warning, Error or Fatal Time A UTC time Message Foreign key to a Messages table Source Foreign key to a Sources table User Foreign key to a Users table From what I can see, all of these columns are a part of the super key; if any single value differs to an existing row, a new row can be created. My question is, does this design comply to fifth normal form? I am unsure as some groups of data will be repeating, however I don't believe this violates 5NF? (correct me if I'm wrong)

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  • Social Networks & the Cloud

    - by kellsey.ruppel
    It’s no secret that millions of people are connected to the Internet. And it also probably doesn’t come as a surprise that a lot of those people are connected on social networking sites.  Social networks have become an excellent platform for sharing and communication that reflects real world relationships and they play a major part in the everyday lives of many people. Facebook, Twitter, Pinterest, LinkedIn, Google+ and hundreds of others have transformed the way we interact and communicate with one another. Social networks are becoming more than just an online gathering of friends. They are becoming a destination for ideation, e-commerce, and marketing. But it doesn’t just stop there. Some organizations are utilizing social networks internally, integrated with their business applications and processes and the possibility of social media and cloud integration is compelling. Forrester alone estimates enterprise cloud computing to grow to over $240 billion by 2020. It’s hard to find any current IT project today that is NOT considering cloud-based deployments. Security and quality of service concerns are no longer at the forefront; rather, it’s about focusing on the right mix of capabilities for the business. Cloud vs. On-Premise? Policies & governance models? Social in the cloud? Cloud’s increasing sophistication, security in applications, mobility, transaction processing and social capabilities make it an attractive way to manage information. And Oracle offers all of this through the Oracle Cloud and Oracle Social Network. Oracle Social Network is a secure private network that provides a broad range of social tools designed to capture and preserve information flowing between people, enterprise applications, and business processes. By connecting you with your most critical applications, Oracle Social Network provides contextual, real-time communication within and across enterprises. With Oracle Social Network, you and your teams have the tools you need to collaborate quickly and efficiently, while leveraging the organization’s collective expertise to make informed decisions and drive business forward. Oracle Social Network is available as part of a portfolio of application and platform services within the Oracle Cloud. Oracle Cloud offers self-service business applications delivered on an integrated development and deployment platform with tools to rapidly extend and create new services. Oracle Social Network is pre-integrated with the Fusion CRM Cloud Service and the Fusion HCM Cloud Service within the Oracle Cloud. Learn more how you can use Oracle Social Network to revolutionize how you create, understand, and achieve true value through enterprise social networking. And be sure to check out the follow sessions here at Oracle OpenWorld, where can learn more about Oracle Cloud and Oracle Social Network. Tuesday, Oct 2 – Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mashups, 1:15pm - 2:15pm, Moscone West – 3001  Wednesday, Oct 3 – Oracle Social Network: Your Strategy for Socially Enabled Oracle Fusion Applications, 11:45am - 12:45pm, Moscone West – 3002/3004

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  • Plus d'un tiers des bibliothèques open source ont des vulnérabilités connues, 80% du code des applications repose sur celles-ci

    Plus d'un tiers des bibliothèques open source ont des vulnérabilités connues 80% du code des applications repose sur celles-ci, selon un rapport de Sonatype 80% du code des applications reposent sur celles-ci, selon un rapport de Sonatype De nombreuses entreprises utilisent des composants et des bibliothèques open source contenant des vulnérabilités pour la conception de leurs applications, selon un rapport mené conjointement par l'éditeur de logiciels Sonatype et la firme de sécurité Aspect Security. L'entreprise Sonatype fournit un gestionnaire de version centralisé, hébergé pour plus de 300 000 bibliothèques qui sont téléchargées pour des applications ou des solutions open...

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  • How to wipe RAM on shutdown (prevent Cold Boot Attacks)?

    - by proper
    My system is encrypted using Full Disk Encryption, i.e. everything except /boot is encrypted using dmcrypt/luks. I am concerned about Cold Boot Attacks. Prior work: https://tails.boum.org/contribute/design/memory_erasure/ http://tails.boum.org/forum/Ram_Wipe_Script/ http://dee.su/liberte-security http://forum.dee.su/topic/stand-alone-implementation-of-your-ram-wipe-scripts Can you please provide instructions on how to wipe the RAM once Ubuntu is shutdown/restarted? Thanks for your efforts!

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  • Multiple Vulnerabilities in libpng

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2010-0205 Resource Management Errors vulnerability 7.8 libpng Solaris 8 SPARC: 114816-04 X86: 114817-04 Solaris 9 SPARC: 139382-03 X86: 139383-03 Solaris 10 SPARC: 137080-05 X86: 137081-05 Solaris 11 Express snv_151a CVE-2010-1205 Buffer Overflow vulnerability 7.5 CVE-2010-2249 Resource Management Errors vulnerability 5.0 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • CVE-2012-3955 Denial of Service (DoS) vulnerability in ISC DHCP

    - by RitwikGhoshal
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2012-3955 Denial of Service (DoS) vulnerability 7.1 ISC DHCP Solaris 11 11/11 SRU 13.4 This notification describes vulnerabilities fixed in third-party components that are included in Oracle's product distributions.Information about vulnerabilities affecting Oracle products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Stuxnet - how it infects

    - by Kit Ong
    Except from the CNET article.http://news.cnet.com/8301-13772_3-57413329-52/stuxnet-delivered-to-iranian-nuclear-plant-on-thumb-drive/?part=propeller&subj=news&tag=linkvThe Stuxnet worm propagates by exploiting a hole in all versions of Windows in the code that processes shortcut files, ending in ".lnk," according to...[the] Microsoft Malware Protection Center....Merely browsing to the removable media drive using an application that displays shortcut icons, such as Windows Explorer, will run the malware without the user clicking on the icons. The worm infects USB drives or other removable storage devices that are subsequently connected to the infected machine. Those USB drives then infect other machines much like the common cold is spread by infected people sneezing into their hands and then touching door knobs that others are handling.The malware includes a rootkit, which is software designed to hide the fact that a computer has been compromised, and other software that sneaks onto computers by using a digital certificates signed two Taiwanese chip manufacturers that are based in the same industrial complex in Taiwan--RealTek and JMicron, according to Chester Wisniewski, senior security advisor at Sophos.... It is unclear how the digital signatures were acquired by the attacker, but experts believe they were stolen and that the companies were not involved.Once the machine is infected, a Trojan looks to see if the computer it lands on is running Siemens' Simatic WinCC software. The malware then automatically uses a default password that is hard-coded into the software to access the control system's Microsoft SQL database. The Stuxnet worm propagates by exploiting a hole in all versions of Windows in the code that processes shortcut files, ending in ".lnk," according to...[the] Microsoft Malware Protection Center....Merely browsing to the removable media drive using an application that displays shortcut icons, such as Windows Explorer, will run the malware without the user clicking on the icons. The worm infects USB drives or other removable storage devices that are subsequently connected to the infected machine. Those USB drives then infect other machines much like the common cold is spread by infected people sneezing into their hands and then touching door knobs that others are handling.The malware includes a rootkit, which is software designed to hide the fact that a computer has been compromised, and other software that sneaks onto computers by using a digital certificates signed two Taiwanese chip manufacturers that are based in the same industrial complex in Taiwan--RealTek and JMicron, according to Chester Wisniewski, senior security advisor at Sophos.... It is unclear how the digital signatures were acquired by the attacker, but experts believe they were stolen and that the companies were not involved.Once the machine is infected, a Trojan looks to see if the computer it lands on is running Siemens' Simatic WinCC software. The malware then automatically uses a default password that is hard-coded into the software to access the control system's Microsoft SQL database.

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  • Performance Improvements: Caching

    Caching can greatly improve performance but it can also lull you into a false sense of security. In some cases it can even make the performance worse. If you haven't already, then now is the time to learn the issues and limitations of caching so that you can truly improve performance.

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  • Performance Improvements: Caching

    Caching can greatly improve performance but it can also lull you into a false sense of security. In some cases it can even make the performance worse. If you haven't already, then now is the time to learn the issues and limitations of caching so that you can truly improve performance.

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  • Re-generating SQL Server Logins

    SQL Server stores all login information on security catalog system tables. By querying the system tables, SQL statements can be re-generated to recover logins, including password, default schema/database, server/database role assignments, and object level permissions. A comprehensive permission report can also be produced by combining information from the system metadata. The Future of SQL Server Monitoring "Being web-based, SQL Monitor 2.0 enables you to check on your servers from almost any location" Jonathan Allen.Try SQL Monitor now.

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  • Oracle Magazine, July/August 2009

    Oracle Magazine July/August features articles on business efficiency with Oracle data warehousing, business intelligence and enterprise performance management; Oracle Enterprise Linux and Oracle Unbreakable Linux support, Oracle OpenWorld preview, open source, Oracle Application Development Framework, best PL/SQL practices, security for Oracle Application Express applications, Microsoft Visual Studio for .NET and Oracle Database, Oracle Data Pump, Tom Kyte answering your questions and much more.

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  • T-SQL Tuesday #016:Check Your Service Accounts with PowerShell

    - by AllenMWhite
    T-SQL Tuesday #016:Check Your Service Accounts with PowerShell This T-SQL Tuesday is about Aggregate Functions. It may be a bit of a stretch, but a security best practice to use separate service accounts for all your SQL Server services, so I've written some PowerShell code to check to see if any account is used more than once on a given machine. I take advantage of the SQLWmiManagement DLL to find the SQL Server services, which is a safer bet than filtering on a service name. First I load the SQLWmiManagement...(read more)

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  • Oracle E-Business Suite 12.2.4 is Available for Download!

    - by Brian Kerr - EBS Support Engineer -Oracle
    This Release Update Pack (RUP) for the EBS 12.2 release codeline includes new features as well as statutory and regulatory updates, and error corrections for stability, performance, and security.  This is a consolidated suite-wide patch set. Release 12.2.4 is cumulative and includes new updates as well as updates made available in one-off patches for prior 12.2 releases. The details for downloading and applying the Oracle E-Business Suite 12.2.4 Release Update Pack can be found in the Oracle E-Business Suite Release 12.2.4 Readme (Doc ID 1617458.1).

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  • CVE-2011-3375 Information Disclosure vulnerability in Apache Tomcat

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2011-3375 Information Exposure vulnerability 5.0 Apache Tomcat Solaris 11 11/11 SRU 04 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Multiple Denial of Service (DoS) vulnerabilities in Apache Tomcat

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2011-4858 Resource Management Errors vulnerability 5.0 Apache Tomcat Solaris 11 11/11 SRU 4 Solaris 10 SPARC: 122911-29 X86: 122912-29 Solaris 9 Contact Support CVE-2012-0022 Numeric Errors vulnerability 5.0 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Survey: Your Plans for Adopting New Firefox Releases?

    - by Steven Chan (Oracle Development)
    Mozilla is committing to releasing new Firefox versions every six weeks.  Mozilla released Firefox 5 this week.  With this release, Mozilla states that Firefox 4 is End-of-Life and will not receive any additional security updates.  In a comment thread posted on to a Mike Kaply's blog article discussing these new Firefox policies, Asa Dotzler from Mozilla stated: ... Enterprise has never been (and I’ll argue, shouldn’t be) a focus of ours. Until we run out of people who don’t have sysadmins and enterprise deployment teams looking out for them, I can’t imagine why we’d focus at all on the kinds of environments you care so much about.  In a later comment, he added: ... A minute spent making a corporate user happy can better be spent making many regular users happy. I’d much rather Mozilla spending its limited resources looking out for the billions of users that don’t have enterprise support systems already taking care of them. Asa then confirmed that every new Firefox release will put the previous one into End-of-Life: As for John’s concern, “By the time I validate Firefox 5, what guarantee would I have that Firefox 5 won’t go EOL when Firefox 6 is released?” He has the opposite of guarantees that won’t happen. He has my promise that it will happen. Firefox 6 will be the EOL of Firefox 5. And Firefox 7 will be the EOL for Firefox 6.  He added: “You’re basically saying you don’t care about corporations.” Yes, I’m basically saying that I don’t care about making Firefox enterprise friendly. Kev Needham, Channel Manager at Mozilla later stated to PC Mag: The Web and Web browsers continue to evolve rapidly. Mozilla's focus is on providing users with the best Web experience possible, and Firefox needs to evolve at the pace the Web's users and developers expect. By releasing small, focused updates more often, we are able to deliver improved security and stability even as we introduce new features, which is better for our users, and for the Web.We recognize that this shift may not be compatible with a large organization's IT Policy and understand that it is challenging to organizations that have effort-intensive certification polices. However, our development process is geared toward delivering products that support the Web as it is today, while innovating and building future Web capabilities. Tying Firefox product development to an organizational process we do not control would make it difficult for us to continue to innovate for our users and the betterment of the Web.  Your feedback needed for E-Business Suite certifications  Mozilla's new support policy has significant implications for enterprise users of Firefox with Oracle E-Business Suite.  We are reviewing the implications for our certification and support policies for Firefox now.  It would be very helpful if you could let me know about your organisation's plans for Firefox in light of this new information.  Please feel free to drop me a private email, or post a comment here if that's appropriate. 

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  • Skype does not save configuration

    - by varsketiz
    Hello, on ubuntu 10.10, I have recently started to experience this problem: for some reason skype wont save any settings except "sign in on startup" when skype starts and tries to sign in it is unsuccessful (it shows incorrect password, in red) every time. no matter if I have provided good password the last time. I always have to click to show contacts in groups, it does not remember it. Every time I have to go to options and update some notification settings. I know all these things should be "remembered" by skype - this problem started only recently. I don't recall fiddling with any permissions that could have likely caused that. Do you know what the problem might be? I tried uninstall (marking complete configuration removal) and install fresh, but it still remembers my username (why??) Can I find skype configuration files on the filesystem somewhere and change permissions for them - or even better - edit the files to set what I want..?

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  • So long Oracle

    - by Roger Brinkley
    This Friday (November 1, 2013) is my last day at Oracle. After Publishing almost 150 Java Spotlight Podcasts with over 800,000 downloads plus another 95 Mobile and Embedded Podcasts Being a founding member of Java.Net with the Desktop Community Starting and founding 3 separate Java.Net Communities. Visiting every continent save one and several cities around the world Traveling to more cities in Brazil than most Brazilians. Speaking at all major Java conferences and lots of Java User Groups Being the longest serving JavaOne Track Lead Meeting, working, and interviewing the best of the best in the Java community Creating JavaHelp the online help system for the Java Platform Most importantly having lots of fun (who else played hickory golf in 6 continents in one year) Its time for me to move on! I'll now be publishing content at http://www.rogerbrinkleyblog.info/ now onwards. Read my new blog to learn about my new adventures!

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