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• Are there good resources for leading documentation for an existing software product having none?

  - by Ben Rose

  Hello. I'm a software developer at a technology company. I have been tasked with leading the documentation effort for the product I work on, both internal to developers as well as spilling over into facilitating the business side of requirements documentation. This internal product has been around for at least 6 years. One challenge is that this software application has no form of documentation other than some small, outdated pieces here and there. There are comments in the code, but they are technical and do not convey any over-arching behavior (even on technical side). As a consequence of having little to no documentation, this product is often unnecessarily complex under the covers adding to the challenge. We are very limited on time that will be given to us to work on documentation. Another thing about me is that I've displayed some ability in writing/communication around the office, but I'm not coming from any sort of documentation or formal writing background (beyond my academic career). Please share your advise or recommend resources, book/website/forum/whatever, for helping me come up with a plan with milestones, best practices, task delegation, templates, buy-in, etc. I'm hoping for a resource targeting or giving special mention of introducing good documentation on existing projects where there previously was none. I would be very grateful for your responses. Ben

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• New database profiling support in ANTS Performance Profiler

  - by Ben Emmett

  In May last year, the ANTS Performance Profiler team added the ability to profile database requests your application makes to SQL Server or Oracle. The really cool thing is that you’re shown those requests in the application’s call tree, so you can see what .NET code caused those queries to run. It’s particularly helpful if you’re using an ORM which automagically generates and runs queries for you, but which doesn’t necessarily do it in the most efficient way possible. Now by popular demand, we’ve added support for profiling MySQL (or MariaDB) and PostgreSQL, so you can see queries run against those databases too. Some of you have also said that you’re using the Devart dotConnect data providers instead of the native .NET ones, so we’ve added support for those drivers too. Hope it helps! For the record, here’s a list of supported connectors (ones in bold are new): SQL Server .NET Framework Data Provider Devart dotConnect for SQL Server Oracle .NET Framework Data Provider Oracle Data Provider for .NET Devart dotConnect for Oracle MySQL / MariaDB MySQL Connector/Net Devart dotConnect for MySQL PostgreSQL Npgsql .NET Data Provider for PostgreSQL Devart dotConnect for PostgreSQL SQL Server Compact Edition .NET Framework Data Provider for SQL Server Compact Edition Devart dotConnect for SQL Server Pro Have we missed a connector or database which you’d find useful? Tell us about it in the comments or by emailing [email protected]. Ben

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• Getting Wikipedia infoboxes in a format that Ruby can understand

  - by hadees

  I am trying to get the data from Wikipedia's infoboxes into a hash or something so that I can use it in my Ruby on Rails program. Specifically I'm interested in the Infobox company and Infobox person. The example I have been using is "Ford Motor Company". I want to get the company info for that and the person info for the people linked to in Ford's company box. I've tried figuring out how to do this from the Wikipedia API or DBPedia but I haven't had much luck. I know wikipedia can return some things as json which I could parse with ruby but I haven't been able to figure out how to get the infobox. In the case of DBPedia I am kind of lost on how to even query it to get the info for Ford Motor Company.

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• match elements from two files, how to write the intended format to a new file

  - by user2489612

  I am trying to update my text file by matching the first column to another updated file's first column, after match it, it will update the old file. Here is my old file: Name Chr Pos ind1 in2 in3 ind4 foot 1 5 aa bb cc ford 3 9 bb cc 00 fake 3 13 dd ee ff fool 1 5 ee ff gg fork 1 3 ff gg ee Here is the new file: Name Chr Pos foot 1 5 fool 2 5 fork 2 6 ford 3 9 fake 3 13 The updated file will be like: Name Chr Pos ind1 in2 in3 ind4 foot 1 5 aa bb cc fool 2 5 ee ff gg fork 2 6 ff gg ee ford 3 9 bb cc 00 fake 3 13 dd ee ff Here is my code: #!/usr/bin/env python import sys inputfile_1 = sys.argv[1] inputfile_2 = sys.argv[2] outputfile = sys.argv[3] inputfile1 = open(inputfile_1, 'r') inputfile2 = open(inputfile_2, 'r') outputfile = open(outputfile, 'w') ind = inputfile1.readlines() cm = inputfile2.readlines()[1:] outputfile.write(ind[0]) #add header for i in ind: i = i.split() for j in cm: j = j.split() if j[0] == i[0]: outputfile.writelines(j[0:3] + i[3:]) inputfile1.close() inputfile2.close() outputfile.close() When I ran it, it returned a single column rather than the format i wanted, any suggestions? Thanks!

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• Python Parse CSV Correctly

  - by cornerstone

  I am very new to Python. I want to parse a csv file such that it will recognize quoted values - For example 1997,Ford,E350,"Super, luxurious truck" should be split as ('1997', 'Ford', 'E350', 'Super, luxurious truck') and NOT ('1997', 'Ford', 'E350', '"Super', ' luxurious truck"') the above is what I get if I use something like str.split(). How do I do this? Also would it be best to store these values in an array or some other data structure? because after I get these values from the csv I want to be able to easily choose, lets say any two of the columns and store it as another array or some other data structure. Thanks in advance.

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• Checkpoint Endpoint Connect Imaging - Are there any gotchas?

  - by Ben

  I am about to install CheckPoint EPC on a load of new laptops being rolled out. I plan to add it to the image, but want to check if there are any gotchas? By this I mean are there any UIDs that need removing before the image is taken to "depersonalise" the install. For example when you install LANDesk or McAfee (when using ePolicy) you need to remove the identifiers - do I need to do the same with EPC? Thanks in advance, Ben

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• Outlook uses > 700mb of RAM. How do I fix this?!

  - by Ben Baril

  I've been using outlook for years now, and I've never run into this problem before. Using Microsoft Outlook 2007, with only 1 email account, and no more than 100 emails in my inbox (though I have many many folders, with emails in them), Outlook can sit around and eventually get up to 700mb of ram usage. I've tried different types I've read, like compacting my folders, or not using Internet Calendars / RSS features, and right now I've even disabled Xobni...but still no effect. Any ideas?! Thanks! Ben

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• Set Outlook stationery via Powershell

  - by Ben

  I want to set Outlook stationery to a particular template on all the machines on my network using Powershell (through a login script). Can someone point me in the right direction? Thanks, Ben

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• How do I access the hidden "R & R" partition on a Lenovo laptop?

  - by Ben

  I have some Lenovo laptops (T410 / X201) and want to get the .wim files from the R & R partition. Anyone know how I can access it? It shows in the OS (i.e. has a drive letter assigned) but shows as "empty". This is also the case if I boot into a PE environment. Many thanks in advance, Ben

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• What is causing my newly built PC to BSOD?

  - by Ben S

  I recently built my own PC from parts and installed Windows 7 and I have been getting BSODs with various different stop codes. The latest was 0x24, but I've also had 0xd1 and 0x1e. However, Windows does not let me know where the fault occurred, so I have no idea how to go about resolving this. I've uploaded the last three minidumps in case someone can make sense out of them and let me know what could be causing my BSODs. Thanks, Ben

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• Account to read AD, join machine to domain, delete computer accounts and move computers to OUs

  - by Ben

  I want to create an account that will perform the following: Join computers to a domain (not restricted to 10, like a normal user) Check for computer accounts in AD Delete computers from AD Move computers between OUs I don't want to allow it to do anything else, so don't want a domain admin account. Can anyone guide me in the right direction in terms of permissions? Not sure if I should be using delegation of control wizard? Cheers, Ben

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• How to interpret Rackspace server diagnostics?

  - by Ben

  We've been having some trouble lately with our site timing out during times of high traffic. We're working on a number of things to resolve it. During this process I came across our server diagnostics page on Rackspace, and it has the following line: The host server's load is: 0.08 0.08 0.03 1/204 2437 I couldn't find an explanation on their site or Google. Can anyone explain what these numbers mean? For I am a lowly programmer. Much appreciated, -Ben

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• Running a shell script in *nix

  - by Ben

  Bit of a newb using *nix (I'm actually using a bash shell in OS X 10.5) and I wondered what the probably very simple answer is to this... When I write a script (called, say, my_script) and I've saved it to the current directory, why do I have to put a period and a forward slash in front of its name to run it? Like this: ./my_script Can't the shell tell that I want to run it from the current directory? Windows seems to handle that situation. Cheers Ben

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• Zend Server + Daemontools

  - by Ben

  Hey, Is anyone running Zend Server under Daemontools? I know I can use -D NO_DETACH to run apache under daemontools. But, I'm not sure if the other Zend Server components (monitor, lighthttpd, scd, jobqueue) have similar options. (The end goal is "run Zend Server with service supervision", so upstart would be fine too. For reference, my servers are running Ubuntu 10.04 LTS.) Ben

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• Windows XP Pro SP3 stop error code 0x000000F4

  - by Andrew Ford

  I have a system running Windows XP Pro SP3. My wife is the primary user of this system, and the last several days in a row, when she tries to log in to the system it gives her a BSOD with the stop error code 0x000000F4. The rest of the error codes change every time she tries to log on, but that one seems to stay constant. The error it gives me is: A process or thread crucial to system operation has unexpectedly exited or been terminated. The machine will also get stuck in a boot loop, where it keeps giving me the screen saying that windows did not start successfully, and to choose how to start windows. I have tried Safe Mode, Last known Good Config, and Normally, and all have resulted in either a return to the boot loop, or BSOD. What might this mean? How can I fix it, without doing a clean install?

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• What is the difference between a plain Amazon ec2 instance and beanstalk?

  - by Alex Ford

  I am a solo developer and the sites I'm deploying are very small, usually hobby sites and I have a few questions about the Amazon services. Is there a reason for me to use beanstalk or should I just stick with a single ec2 instance? Should I use RDS for database? I heard someone say that I could just install a database on my ec2 instance, making it cheaper. I'm trying to keep everything as cheap as possible. I need to point custom domains to my sites. Pretty sure that means I have to deal with elastic IPs. Do those work with beanstalk or only with individual ec2 instances? Thanks in advance!

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• Desktop appliciations are unable to launch my browser in Windows 8 [migrated]

  - by Alex Ford

  I have a fresh copy of Windows 8 Pro installed from MSDN. I have Google Chrome installed (stable channel) and it is set as my default browser. I even went into Control Panel Default Programs to ensure that Chrome had all its defaults. When other desktop applications try to launch my browser they always fail. For example, while trying to install the Android SDK for Windows the installer accurately detected that I did not have the JDK installed. It provides a friendly button to visit java.oracle.com. When pressing this button, nothing happens at all. You can see that here: http://youtu.be/XXL8GhuWWg0 If it were only that application that was having issues I wouldn't think anything of it but I have been encountering similar issues all over the place. Probably the most irritating one is when visual studio has updates; clicking the update button does nothing. http://www.youtube.com/watch?v=zwd1mn3TId0 You can see in that screencast that Visual Studio is not able to launch the browser no matter what I click. The update button doesn't do anything and neither do the two links in the update's description. Any suggestions? I'm assuming it's a Windows issue since it is happening in multiple applications.

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• Install Windows 8 Apps to custom directory

  - by Timothy Ford

  I'm running Windows 8 Pro on a laptop. I initially installed the OS just to fiddle round with it and get to know something I'd inevitably end up having to fix for someone. The problem being I only gave the partition about 32gb and that ran out pretty quick. I'd like to install office and get used to that as well but unfortunately I'm a few gigabytes short. I'd like to know if I can change the install location of office 2013 and other apps so that I can run them from another partition because there is no space left to the right of this partition I can't extend it.

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• Clever memory usage through the years

  - by Ben Emmett

  A friend and I were recently talking about the really clever tricks people have used to get the most out of memory. I thought I’d share my favorites, and would love to hear yours too! Interleaving on drum memory Back in the ye olde days before I’d been born (we’re talking the 50s / 60s here), working memory commonly took the form of rotating magnetic drums. These would spin at a constant speed, and a fixed head would read from memory when the correct part of the drum passed it by, a bit like a primitive platter disk. Because each revolution took a few milliseconds, programmers took to manually arranging information non-sequentially on the drum, timing when an instruction or memory address would need to be accessed, then spacing information accordingly around the edge of the drum, thus reducing the access delay. Similar techniques were still used on hard disks and floppy disks into the 90s, but have become irrelevant with modern disk technologies. The Hashlife algorithm Conway’s Game of Life has attracted numerous implementations over the years, but Bill Gosper’s Hashlife algorithm is particularly impressive. Taking advantage of the repetitive nature of many cellular automata, it uses a quadtree structure to store the hashes of pieces of the overall grid. Over time there are fewer and fewer new structures which need to be evaluated, so it starts to run faster with larger grids, drastically outperforming other algorithms both in terms of speed and the size of grid which can be simulated. The actual amount of memory used is huge, but it’s used in a clever way, so makes the list . Elite’s procedural generation Ok, so this isn’t exactly a memory optimization – more a storage optimization – but it gets an honorable mention anyway. When writing Elite, David Braben and Ian Bell wanted to build a rich world which gamers could explore, but their 22K memory was something of a limitation (for comparison that’s about the size of my avatar picture at the top of this page). They procedurally generated all the characteristics of the 2048 planets in their virtual universe, including the names, which were stitched together using a lookup table of parts of names. In fact the original plans were for 2^52 planets, but it was decided that that was probably too many. Oh, and they did that all in assembly language. Other games of the time used similar techniques too – The Sentinel’s landscape generation algorithm being another example. Modern Garbage Collectors Garbage collection in managed languages like Java and .NET ensures that most of the time, developers stop needing to care about how they use and clean up memory as the garbage collector handles it automatically. Achieving this without killing performance is a near-miraculous feet of software engineering. Much like when learning chemistry, you find that every time you think you understand how the garbage collector works, it turns out to be a mere simplification; that there are yet more complexities and heuristics to help it run efficiently. Of course introducing memory problems is still possible (and there are tools like our memory profiler to help if that happens to you) but they’re much, much rarer. A cautionary note In the examples above, there were good and well understood reasons for the optimizations, but cunningly optimized code has usually had to trade away readability and maintainability to achieve its gains. Trying to optimize memory usage without being pretty confident that there’s actually a problem is doing it wrong. So what have I missed? Tell me about the ingenious (or stupid) tricks you’ve seen people use. Ben

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• Simple Cisco ASA 5505 config issue

  - by Ben Sebborn

  I have a Cisco ASA setup with two interfaces: inside: 192.168.2.254 / 255.255.255.0 SecLevel:100 outside: 192.168.3.250 / 255.255.255.0 SecLevel: 0 I have a static route setup to allow PCs on the inside network to access the internet via a gateway on the outside interface (3.254): outside 0.0.0.0 0.0.0.0 192.168.3.254 This all works fine. I now need to be able to access a PC on the outside interface (3.253) from a PC on the inside interface on port 35300. I understand I should be able to do this with no problems, as I'm going from a higher security level to a lower one. However I can't get any connection. Do I need to set up a seperate static route? Perhaps the route above is overriding what I need to be able to do (is it routing ALL traffic through the gateway?) Any advice on how to do this would be apprecaited. I am configuring this via ASDM but the config can be seen as below: Result of the command: "show running-config" : Saved : ASA Version 8.2(5) ! hostname ciscoasa domain-name xxx.internal names name 192.168.2.201 dev.xxx.internal description Internal Dev server name 192.168.2.200 Newserver ! interface Ethernet0/0 switchport access vlan 2 ! interface Ethernet0/1 ! interface Ethernet0/2 ! interface Ethernet0/3 shutdown ! interface Ethernet0/4 shutdown ! interface Ethernet0/5 shutdown ! interface Ethernet0/6 shutdown ! interface Ethernet0/7 shutdown ! interface Vlan1 nameif inside security-level 100 ip address 192.168.2.254 255.255.255.0 ! interface Vlan2 nameif outside security-level 0 ip address 192.168.3.250 255.255.255.0 ! ! time-range Workingtime periodic weekdays 9:00 to 18:00 ! ftp mode passive clock timezone GMT/BST 0 clock summer-time GMT/BDT recurring last Sun Mar 1:00 last Sun Oct 2:00 dns domain-lookup inside dns server-group DefaultDNS name-server Newserver domain-name xxx.internal same-security-traffic permit inter-interface object-group service Mysql tcp port-object eq 3306 object-group protocol TCPUDP protocol-object udp protocol-object tcp access-list inside_access_in extended permit ip any any access-list outside_access_in remark ENABLES OUTSDIE ACCESS TO DEV SERVER! access-list outside_access_in extended permit tcp any interface outside eq www time-range Workingtime inactive access-list outside_access_in extended permit tcp host www-1.xxx.com interface outside eq ssh access-list inside_access_in_1 extended permit tcp any any eq www access-list inside_access_in_1 extended permit tcp any any eq https access-list inside_access_in_1 remark Connect to SSH services access-list inside_access_in_1 extended permit tcp any any eq ssh access-list inside_access_in_1 remark Connect to mysql server access-list inside_access_in_1 extended permit tcp any host mysql.xxx.com object-group Mysql access-list inside_access_in_1 extended permit tcp any host mysql.xxx.com eq 3312 access-list inside_access_in_1 extended permit object-group TCPUDP host Newserver any eq domain access-list inside_access_in_1 extended permit icmp any any access-list inside_access_in_1 remark Draytek Admin access-list inside_access_in_1 extended permit tcp any 192.168.3.0 255.255.255.0 eq 4433 access-list inside_access_in_1 remark Phone System access-list inside_access_in_1 extended permit tcp any 192.168.3.0 255.255.255.0 eq 35300 log disable pager lines 24 logging enable logging asdm warnings logging from-address [email protected] logging recipient-address [email protected] level errors mtu inside 1500 mtu outside 1500 ip verify reverse-path interface inside ip verify reverse-path interface outside ipv6 access-list inside_access_ipv6_in permit tcp any any eq www ipv6 access-list inside_access_ipv6_in permit tcp any any eq https ipv6 access-list inside_access_ipv6_in permit tcp any any eq ssh ipv6 access-list inside_access_ipv6_in permit icmp6 any any icmp unreachable rate-limit 1 burst-size 1 icmp permit any outside no asdm history enable arp timeout 14400 global (outside) 1 interface nat (inside) 1 0.0.0.0 0.0.0.0 static (inside,outside) tcp interface www dev.xxx.internal www netmask 255.255.255.255 static (inside,outside) tcp interface ssh dev.xxx.internal ssh netmask 255.255.255.255 access-group inside_access_in in interface inside control-plane access-group inside_access_in_1 in interface inside access-group inside_access_ipv6_in in interface inside access-group outside_access_in in interface outside route outside 0.0.0.0 0.0.0.0 192.168.3.254 10 route outside 192.168.3.252 255.255.255.255 192.168.3.252 1 timeout xlate 3:00:00 timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02 timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00 timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00 timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute timeout tcp-proxy-reassembly 0:01:00 timeout floating-conn 0:00:00 dynamic-access-policy-record DfltAccessPolicy aaa authentication telnet console LOCAL aaa authentication enable console LOCAL

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• JoinDomainOrWorkgroup Method FJoinOptions help

  - by Ben

  Anyone have experience of using the JoinDomainOrWorkgroup Method of the Win32_ComputerSystem Class? I want to write a powershell script to join a machine to a domain. There may be an existing computer account for the machine, and if so I want to delete it and rejoin to the domain. I've already scripted the "search and destroy" part that will delete the computer account if it exists, but just noticed the FJoinOptions switches on Technet. Trouble is - they're a bit ambiguous. Does 4 (0x4) Deletes an account when a domain exists. mean it will delete the computer account if it already exists on the domain? Also, can you specify the computername you want to join the machine under with this method, or should you do a rename and then join the domain. Cheers, Ben NB - I've been using the guide at http://msdn.microsoft.com/en-us/library/aa392154(VS.85).aspx - not sure if there's a better resource out there.

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• How can I get the printer shares on a print server using Powershell?

  - by Ben

  I'm trying to use Powershell to get the print shares from a remote print server. I'm using: Get-WmiObject Win32_Share -computerName "print-server" I'm getting an "access denied" error: Get-WmiObject : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) At line:1 char:14 + Get-WmiObject <<<< Win32_Share -computerName "print-server" + CategoryInfo : NotSpecified: (:) [Get-WmiObject], UnauthorizedAccessException + FullyQualifiedErrorId : System.UnauthorizedAccessException,Microsoft.PowerShell.Commands.GetWmiObjectCommand I don't get why I can's see the shares, though, as if I connect through My Computer (e.g. \\print-server\) I can see all the print shares fine. Any ideas? Thanks. Ben

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• Row Number for group by ?

  - by Damien Joe

  I have table structure like Category EmpName 1 Harry 1 John 1 Ford 2 James 2 Mark 2 Shane 3 Oliver 3 Ted I want results like Category EmpName RowNumber 1 Harry 1 1 John 2 1 Ford 3 2 James 1 2 Mark 2 2 Shane 3 3 Oliver 1 3 Ted 2 I am using db2 and row_number() is not working for different groups of records.

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• How to recertify Notes .id file if you can't get into Notes Admin

  - by Ben

  I've got a bit of a catch-22 situation here. My company used to use Notes, but migrated to Exchange several years ago. As such the Notes server was mothballed. I now need to get back into Notes to get some data from an old app we had. The trouble is, all my .id files have expired. I can't recertify them, as I can't log into Notes Admin - because the .id has expired. Is there any way round this? Thanks, Ben

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• Which IMAP flags are reliably supported across most mail servers?

  - by Ben Butler-Cole

  I am writing an application which reacts to emails sent to a mailbox. It retrieves the emails via IMAP. It will be deployed to a number of systems where I do not control the mail server configuration. I would like to use IMAP flags to indicate which messages have been handled. Are the system flags sufficiently widely supported that I can reasonably depend on them in my application? Are user-defined flags sufficiently widely supported? (If the answer is "ha ha, not a chance", then I shall use folders instead.) Thanks -Ben

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