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  • Security in Robots and Automated Systems

    - by Roger Brinkley
    Alex Dropplinger posted a Freescale blog on Securing Robotics and Automated Systems where she asks the question,“How should we secure robotics and automated systems?”.My first thought on this was duh, make sure your robot is running Java. Java's built-in services for authentication, authorization, encryption/confidentiality, and the like can be leveraged and benefit robotic or autonomous implementations. Leveraging these built-in services and pluggable encryption models of Java makes adding security to an exist bot implementation much easier. But then I thought I should ask an expert on robotics so I fired the question off to Paul Perrone of Perrone Robotics. Paul's build automated vehicles and other forms of embedded devices like auto monitoring of commercial vehicles on highways.He says that most of the works that robots do now are autonomous so it isn't a problem in the short term. But long term projects like collision avoidance technology in automobiles are going to require it.Some of the work he's doing with his Java-based MAX, set of software building blocks containing a wide range of low level and higher level software modules that developers can use to build simple to complex robot and automation applications faster and cheaper, already provide some support for JAUS compliance and because their based on Java, access to standards based security APIs.But, as Paul explained to me, "the bottom line is…it depends on the criticality level of the bot, it's network connectivity, and whether or not a standards compliance is required."

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  • So long Oracle

    - by Roger Brinkley
    This Friday (November 1, 2013) is my last day at Oracle. After Publishing almost 150 Java Spotlight Podcasts with over 800,000 downloads plus another 95 Mobile and Embedded Podcasts Being a founding member of Java.Net with the Desktop Community Starting and founding 3 separate Java.Net Communities. Visiting every continent save one and several cities around the world Traveling to more cities in Brazil than most Brazilians. Speaking at all major Java conferences and lots of Java User Groups Being the longest serving JavaOne Track Lead Meeting, working, and interviewing the best of the best in the Java community Creating JavaHelp the online help system for the Java Platform Most importantly having lots of fun (who else played hickory golf in 6 continents in one year) Its time for me to move on! I'll now be publishing content at http://www.rogerbrinkleyblog.info/ now onwards. Read my new blog to learn about my new adventures!

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  • Java Spotlight Episode 101: JavaOne 2012 Part 2 - Community Events

    - by Roger Brinkley
    An interview with Martijn Verberg on Adopt A JSR, Nichole Scott and John Yeary on Community, and Hellena O'Dell on the Oracle Musical Festival about community events and happenings at JavaOne 2012. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes Events Sep 30-Oct 4, JavaONE, San Francisco Oct 3-4, Java Embedded @ JavaONE, San Francisco Oct 15-17, JAX London Oct 30-Nov 1, Arm TechCon, Santa Clara Oct 22-23, Freescale Technology Forum - Japan, Tokyo Oct 31, JFall, Netherlands Nov 2-3, JMagreb, Morocco Nov 13-17, Devoxx, Belgium Feature InterviewAdopt a JSR Adopt a JSR Home Adopt OpenJDK Home LJC's Adopt a JSR jClarity - Java Performance Tuning for the Cloud Community Events at JavaOne User Groups at Oracle World and JavaOne To access the Java User Group content on Sunday, go to the content catalog for JavaOne and filter the search criteria to Sunday sessions Oracle Music Festival

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  • Java SE 8 (with JavaFX) Developer Preview Release for ARM

    - by Roger Brinkley
    In an effort to get ARM developers testing Java SE 8 before the scheduled release later this year a Java SE 8 Developer Preview Release for ARM has been made available. This release has been tested on the Raspberry PI but should work on other ARM platforms. In addition to the new Java SE features, this release provides specific support of hard float GPU on the Raspberry PI. The support for hard float GPU has been anticipated by a number of developers. Additionally, this release includes support of an optimized JavaFX. Specific configurations of JDK 8 on ARM are defined below: Java FX is supported on ARM architecture v6/7 (hard float) Supported platforms without Java FX: ARM architecture v6/7 (hard float) ARM architecture v7 (VFP, little endian) ARM architecture v5 (soft float, little endian) Linux x86 The download page includes setup instructions for a Raspberry PI device as well as demos and samples. Developers are also encouraged to try their own applications as well and to share their stories via the JavaFX or Project Feedback Forums.  If you've got a Raspberry PI or other ARM devices it's time to get started with Java SE 8 Developer Preview release.

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  • Advanced SQL Data Compare throught multiple tables

    - by podosta
    Hello, Consider the situation below. Two tables (A & B), in two environments (DEV & TEST), with records in those tables. If you look the content of the tables, you understand that functionnal data are identical. I mean except the PK and FK values, the name Roger is sill connected to Fruit & Vegetable. In DEV environment : Table A 1 Roger 2 Kevin Table B (italic field is FK to table A) 1 1 Fruit 2 1 Vegetable 3 2 Meat In TEST environment : Table A 4 Roger 5 Kevin Table B (italic field is FK to table A) 7 4 Fruit 8 4 Vegetable 9 5 Meat I'm looking for a SQL Data Compare tool which will tell me there is no difference in the above case. Or if there is, it will generate insert & update scripts with the right order (insert first in A then B) Thanks a lot guys, Grégoire

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  • Value Chain Planning in Las Vegas

    - by Paul Homchick
    Several Oracle Value Chain Planning experts will be presenting at the Mandalay Bay Convention Center in Las Vegas, for Collaborate 2010- April 18th- 22nd, 2010. We have five sessions as follows: Monday, April 19, 1:15 pm - 2:15 pm, Breakers H, Roger Goossens VCP Vice President Leveraging Oracle Value Chain Planning for Your Planning Business Transformation Monday, April 19th, 2010- 1.15 pm-2.15 pm, Breakers D, Rich Caballero, CRM Vice President Delivering Superior Customer Service with Oracle's Siebel Service Applications Wednesday, April 21, 2:15 pm - 3:15 pm, Mandalay Bay Ballroom A, Roger Goossens VCP Vice President Value Chain Planning for JD Edwards EnterpriseOne We will also be in the demogrounds, so stop by to see the latest VCP innovations from Oracle and talk to our experts.

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  • Value Chain Planning in Las Vegas

    - by Paul Homchick
    Several Oracle Value Chain Planning experts will be presenting at the Mandalay Bay Convention Center in Las Vegas, for Collaborate 2010- April 18th- 22nd, 2010. We have five sessions as follows: Monday, April 19, 1:15 pm - 2:15 pm, Breakers H, Roger Goossens Oracle VCP Vice President Leveraging Oracle Value Chain Planning for Your Planning Business Transformation Monday, April 19, 3:45 pm - 4:45 pm, Breakers I, Scott Malcolm, Oracle VCP Development Complex Supply Chain Planning Made Easy: Introducing Oracle Rapid Planning Tuesday, April 20, 2:00 pm - 3:00 pm, Breakers I, John Bermudez, Oracle VCP Strategy Synchronize Your Financial and Operating Plans with Oracle Integrated Business Planning Wednesday, April 21, 10:30 am - 11:30 am, Breakers I, Vikash Goyal, Oracle VCP Strategy Oracle Demantra: What's New? Wednesday, April 21, 2:15 pm - 3:15 pm, Mandalay Bay Ballroom A, Roger Goossens Oracle VCP Vice President Value Chain Planning for JD Edwards EnterpriseOne We will also be in the demogrounds, so stop by to see the latest VCP innovations from Oracle and talk to our experts.

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  • Strange links appearing in 404 logs

    - by MJWadmin
    I've recently been going through our 404 logs and we have a number of urls which look like this turning up:- http://www.makejusticework.org.uk/%2B%255BPLM=0%255D%2BGET%2Bhttp:/www.makejusticework.org.uk/%2B%255B0,51217,54078%255D%2B-%253E%2B%255BN%255D%2BPOST%2Bhttp:/www.makejusticework.org.uk/media/roma-hoopers-justice-campaign-blog/prison-expensive-making-people-worse-roger-graef-obe-ceo-films-record-ambassador-justice-work/2012/02/22/%2B%255B0,0,67227%255D It contains the actual url, which is:- http://www.makejusticework.org.uk/media/roma-hoopers-justice-campaign-blog/prison-expensive-making-people-worse-roger-graef-obe-ceo-films-record-ambassador-justice-work/2012/02/22/ This blog post relates to a recently redirected url (standard redirect 301) hence the concern - can anyone shed any light on this kind of thing?

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  • Need to find current connections in mysql media server log table.

    - by Roger
    Hi, I have a media server logging to a mysql database and it records a seperate row for each connect, play, stop, disconnect event. What I would like to do is find connect events that do not have a related disconnect event or play events that do not have a related stop event. date time category event clientId stream streamId =============================================================================== 2010-04-21 10:30:00 session connect 1 2010-04-21 10:30:05 stream start 1 stream1 1 2010-04-21 10:35:00 stream stop 1 stream1 1 2010-04-21 10:35:00 session disconnect 1 2010-04-21 10:35:00 session connect 2 2010-04-21 10:35:05 stream start 2 stream2 1 2010-04-21 10:35:08 session connect 3 2010-04-21 10:35:13 stream start 3 stream1 1 2010-04-21 10:37:05 stream stop 2 stream2 1 2010-04-21 10:37:10 stream start 2 stream1 2 I would like to be able to get a total of current sessions and in a seperate query, a total of current streams being played. Thanks, Roger.

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  • Edit nested dictionary with limited information

    - by user1082764
    How can i change the 'space' of 'albert' if i dont know if he is a donkey or a zebra? self.object_attr = {'donkey': { 'name': 'roger', 'zone': 'forrest', 'space': [0, 0]}{ 'name': 'albert', 'zone': 'forrest', 'space': [1, 1]} 'zebra': { 'name': 'roger', 'zone': 'forrest', 'space': [0, 0]}{ 'name': 'albert', 'zone': 'forrest', 'space': [1, 1]}} This can search for albert in the dictionary but how can i change his location? for i in self.object_attr for j in self.object_attr[x][name] if j == 'albert'

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  • sql - update only when values are different

    - by BhejaFry
    Hi folks, In SQL Server 2008, how do i update fields in a table only if their values differ with the values in the update statement ? For ex: I have TableA with column FirstName whose value is 'Roger Moore' with an unique id of '007'. Now, i am calling an update statement but it should update the 'FirstName' field only if value is something else other than 'Roger Moore'. TIA

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  • Pete Muir Interview on CDI 1.1

    - by reza_rahman
    The 109th episode of the Java Spotlight podcast features an interview with CDI 1.1 spec lead Pete Muir of JBoss/Red Hat. Pete talks with Roger Brinkley about the backdrop to CDI, his work at JBoss, the features in CDI 1.1 and what to expect in the future. What's going on behind the scenes and the possible contents for CDI 1.1+ are particularly insightful. You can listen to the full interview here.

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  • C++ Multithreading on Unix

    - by Roger
    I have two related questions: 1) Are there any good books for multithreading in C++, especially now that C++11 contains multithreading in the standard library? 2) I have the Wrox Programming on Unix book (1000 pages fat red one) and within it, it uses the Unix Thread class. How does this code relate to boost and the C++11 multithreading libraries? Is it better/worse/just specific to Unix etc? Is the performance the same?

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  • Another Marketing Conference, part two – the afternoon

    - by Roger Hart
    In my previous post, I’ve covered the morning sessions at AMC2012. Here’s the rest of the write-up. I’ve skipped Charles Nixon’s session which was a blend of funky futurism and professional development advice, but you can see his slides here. I’ve also skipped the Google presentation, as it was a little thin on insight. 6 – Brand ambassadors: Getting universal buy in across the organisation, Vanessa Northam Slides are here This was the strongest enforcement of the idea that brand and campaign values need to be delivered throughout the organization if they’re going to work. Vanessa runs internal communications at e-on, and shared her experience of using internal comms to align an organization and thereby get the most out of a campaign. She views the purpose of internal comms as: “…to help leaders, to communicate the purpose and future of an organization, and support change.” This (and culture) primes front line staff, which creates customer experience and spreads brand. You ensure a whole organization knows what’s going on with both internal and external comms. If everybody is aligned and informed, if everybody can clearly articulate your brand and campaign goals, then you can turn everybody into an advocate. Alignment is a powerful tool for delivering a consistent experience and message. The pathological counter example is the one in which a marketing message goes out, which creates inbound customer contacts that front line contact staff haven’t been briefed to handle. The NatWest campaign was again mentioned in this context. The good example was e-on’s cheaper tariff campaign. Building a groundswell of internal excitement, and even running an internal launch meant everyone could contribute to a good customer experience. They found that meter readers were excited – not a group they’d considered as obvious in providing customer experience. But they were a group that has a lot of face-to-face contact with customers, and often were asked questions they may not have been briefed to answer. Being able to communicate a simple new message made it easier for them, and also let them become a sales and marketing asset to the organization. 7 – Goodbye Internet, Hello Outernet: the rise and rise of augmented reality, Matt Mills I wasn’t going to write this up, because it was essentially a sales demo for Aurasma. But the technology does merit some discussion. Basically, it replaces QR codes with visual recognition, and provides a simple-looking back end for attaching content. It’s quite sexy. But here’s my beef with it: QR codes had a clear visual language – when you saw one you knew what it was and what to do with it. They were clunky, but they had the “getting started” problem solved out of the box once you knew what you were looking at. However, they fail because QR code reading isn’t native to the platform. You needed an app, which meant you needed to know to download one. Consequentially, you can’t use QR codes with and ubiquity, or depend on them. This means marketers, content providers, etc, never pushed them, and they remained and awkward oddity, a minority sport. Aurasma half solves problem two, and re-introduces problem one, making it potentially half as useful as a QR code. It’s free, and you can apparently build it into your own apps. Add to that the likelihood of it becoming native to the platform if it takes off, and it may have legs. I guess we’ll see. 8 – We all need to code, Helen Mayor Great title – good point. If there was anybody in the room who didn’t at least know basic HTML, and if Helen’s presentation inspired them to learn, that’s fantastic. However, this was a half hour sales pitch for a basic coding training course. Beyond advocating coding skills it contained no useful content. Marketers may also like to consider some of these resources if they’re looking to learn code: Code Academy – free interactive tutorials Treehouse – learn web design, web dev, or app dev WebPlatform.org – tutorials and documentation for web tech  11 – Understanding our inner creativity, Margaret Boden This session was the most theoretical and probably least actionable of the day. It also held my attention utterly. Margaret spoke fluently, fascinatingly, without slides, on the subject of types of creativity and how they work. It was splendid. Yes, it raised a wry smile whenever she spoke of “the content of advertisements” and gave an example from 1970s TV ads, but even without the attempt to meet the conference’s theme this would have been thoroughly engaging. There are, Margaret suggested, three types of creativity: Combinatorial creativity The most common form, and consisting of synthesising ideas from existing and familiar concepts and tropes. Exploratory creativity Less common, this involves exploring the limits and quirks of a particular constraint or style. Transformational creativity This is uncommon, and arises from finding a way to do something that the existing rules would hold to be impossible. In essence, this involves breaking one of the constraints that exploratory creativity is composed from. Combinatorial creativity, she suggested, is particularly important for attaching favourable ideas to existing things. As such is it probably worth developing for marketing. Exploratory creativity may then come into play in something like developing and optimising an idea or campaign that now has momentum. Transformational creativity exists at the edges of this exploration. She suggested that products may often be transformational, but that marketing seemed unlikely to in her experience. This made me wonder about Listerine. Crucially, transformational creativity is characterised by there being some element of continuity with the strictures of previous thinking. Once it has happened, there may be  move from a revolutionary instance into an explored style. Again, from a marketing perspective, this seems to chime well with the thinking in Youngme Moon’s book: Different Talking about the birth of Modernism is visual art, Margaret pointed out that transformational creativity has historically risked a backlash, demanding what is essentially an education of the market. This is best accomplished by referring back to the continuities with the past in order to make the new familiar. Thoughts The afternoon is harder to sum up than the morning. It felt less concrete, and was troubled by a short run of poor presentations in the middle. Mainly, I found myself wrestling with the internal comms issue. It’s one of those things that seems astonishingly obvious in hindsight, but any campaign – particularly any large one – is doomed if the people involved can’t believe in it. We’ve run things here that haven’t gone so well, of course we have; who hasn’t? I’m not going to air any laundry, but people not being informed (much less aligned) feels like a common factor. It’s tough though. Managing and anticipating information needs across an organization of any size can’t be easy. Even the simple things like ensuring sales and support departments know what’s in a product release, and what messages go with it are easy to botch. The thing I like about framing this as a brand and campaign advocacy problem is that it makes it likely to get addressed. Better is always sexier than less-worse. Any technical communicator who’s ever felt crowded out by a content strategist or marketing copywriter  knows this – increasing revenue gets a seat at the table far more readily than reducing support costs, even if the financial impact is identical. So that’s it from AMC. The big thought-provokers were social buying behaviour and eliciting behaviour change, and the value of internal communications in ensuring successful campaigns and continuity of customer experience. I’ll be chewing over that for a while, and I’d definitely return next year.      

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  • Tron: Legacy, 3D goggles, and embedded UA

    - by Roger Hart
    The 3D edition of Tron: Legacy opens with embedded user assistance. The film starts with an iconic white-on-black command-prompt message exhorting viewers to keep their 3D glasses on throughout. I can't quote it verbatim, and at the time of writing nor could anybody findable with 5 minutes of googling. But it was something like: "Although parts of the movie are 2D, it was shot in 3D, and glasses should be worn at all times. This is how it was intended to be viewed" Yeah - "intended". That part is verbatim. Wow. Now, I appreciate that even out of the small sub-set of readers who care a rat's ass for critical theory, few will be quite so gung-ho for the whole "death of the author" shtick as I tend to be. And yes, this is ergonomic rather than interpretive, but really - telling an audience how you expect them to watch a movie? That's up there with Big Steve's "you're holding it wrong" Even if it solves the problem, it's pretty arrogant. If anything, it's worse than RTFM. And if enough people are doing it wrong that you have to include the announcement, then maybe - just maybe - you've got a UX and/or design problem. Plus, current 3D glasses are like sitting in a darkened room, cosplaying the lovechild of Spider Jerusalem and Jarvis Cocker. Ok, so that observation was weirder than it was helpful; but seriously, nobody wants to wear the glasses if they don't have to. They ruin the visual experience of the non-3D sections, and personally, I find them pretty disruptive to the suspension of disbelief. This is an old, old, problem, and I'm carping on about it because Tron is enjoyable mass-market slush. It's easier for me to say "no, I can't just put some text on it. It's fundamentally broken, redesign it." in the middle of a small-ish, agile, software project than it would be for some beleaguered production assistant at the end of editing a $200 million movie. But lots of folks in software don't even get to do that. Way more people are going to see Tron, and be annoyed by this, than will ever read a technical communication blog. So hopefully, after two hours of being mildly annoyed, wanting to turn the brightness up, and slowly getting a headache, they'll realise something very, very important: you just can't document your way out of a shoddy UI.

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  • What was missing from the Content Strategy Forum?

    - by Roger Hart
    In April, Paris hosted the first ever Content Strategy Forum. The event's website proudly proclaims: 170 attendees, 18 nationalities, 17 speakers, 1 volcano... Content Strategy Forum 2010 rocked the world! The volcano was in Iceland, and the closest we came to rocking the world was a cursory mention in the Huffington Post, but I'll grant the event was awesome. One thing missing from that list, however, is "94 companies" (Plus a couple of universities and freelancers, and what have you). A glance through the attendees directory reveals a fairly wide organisational turnout - 24 students from two Parisian universities, countless design and marketing agencies, a series of tech firms, small and large. Two delegates from IBM, two from ARM, an appearance from RIM, Skype, and Facebook; twelve from the various bits of eBay. Oh, and, err, nobody from Google, Microsoft, Yahoo, Amazon, Play, Twitter, LinkedIn, Craigslist, the BBC, no banks I noticed, and I didn't spot a newspaper. You get the idea. Facebook notwithstanding, you have to scroll through a few pages to Alexa rankings to find company names from the attendee list. I find this interesting, and I'm not wholly sure what to make of it. Of the large, web-centric, content-rich organizations conspicuously absent, at least one of two things is true: They didn't know about the event They didn't care about the event Maybe these guys all have content strategy completely sorted, and it's an utterly naturalised part of their business process. Maybe nobody at say, Apple or Play.com ever publishes a single piece of content that isn't neatly tailored to their (clearly defined, of course) user and business goals. Wouldn't that be lovely? The thing is, in that rosy and beatific world, there's still a case for those folks to join the community. There are bound to be other perspectives, and things to learn. You see, the other thing achingly conspicuous by its absence was case studies. In her keynote address, Kristina Halvorson made the point that what content strategy really needs is some big, loud success stories. A point I'd firmly second as a content strategist working within an organisation. Sarah Cancilla's presentation on content strategy at Facebook included some very neat, specific examples, and was richer for it. It didn't hurt that the example was Facebook - you're getting impressively big numbers off base. What about the other big boys? Is there anybody out there with a perspective? Do we all just look very silly to you, fretting away over text and images and users and purposes? Is content validation and maintenance so accustomed a part of your business that calling attention to it is like sniffing the air and saying "Hmm, a lot of nitrogen about today."? And if it is, do you have any wisdom to share?

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  • I made a 2D ENGINE for Android, looking for cooperation.

    - by Roger Travis
    My name is Robert, I am an Android programmer and wanted to show off my latest project - a 2d game engine. You can see it in action here - https://play.google.com/store/apps/details?id=engineDemo.com My engine's main advantage is its ease of use. To have your level up and running, you'll need only 3 lines of code. ABoxView aboxView = new ABoxView(this); setContentView(aboxView); aboxView.loadLevel("level/level02"); Level are created in a special level constructor and object physical properties are stored in a corresponding XML file. I am looking to cooperate with those, who might be interesting in using my engine in their games. You can email me at [email protected] or post here. Thanks, Robert

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  • Google, typography, and cognitive fluency for persuasion

    - by Roger Hart
    Cognitive fluency is - roughly - how easy it is to think about something. Mere Exposure (or familiarity) effects are basically about reacting more favourably to things you see a lot. Which is part of why marketers in generic spaces like insipid mass-market lager will spend quite so much money on getting their logo daubed about the place; or that guy at the bus stop starts to look like a dating prospect after a month or two. Recent thinking suggests that exposure effects likely spin off cognitive fluency. We react favourably to things that are easier to think about. I had to give tech support to an older relative recently, and suggested they Google the problem. They were confused. They could not, apparently, Google the problem, because part of it was that their Google toolbar had mysteriously vanished. Once I'd finished trying not to laugh, I started thinking about typography. This is going somewhere, I promise. Google is a ubiquitous brand. Heck, it's a verb, and their recent, jaw-droppingly well constructed Paris advert is more or less about that ubiquity. It trades on Google's integration into any information-seeking behaviour. But, as my tech support encounter suggests, people settle into comfortable patterns of thinking about things. They build schemas, and altering them can take work. Maybe the ubiquity even works to cement that. Alongside their online effort, Google is running billboard campaigns to advertise Chrome, a free product in a crowded space. They are running these ads in some kind of kooky Calibri / Comic Sans hybrid. Now, at first it seems odd that one of the world's more ubiquitous brands needs to run a big print campaign in public places - surely they have all the fluency they need? Well, not so much. Chrome, after all, is not the same as their core product, so there's some basic awareness work to do, and maybe a whole new batch of exposure effect to try and grab. But why the typeface? It's heavily foregrounded, and the ads are extremely textual. Plus, don't we all know that jovial, off-beat fonts look unprofessional, or something? There's a whole bunch of people who want (often rightly) to ban Comic Sans I wonder, though. Are Google trying to subtly disrupt cognitive fluency? There's an interesting paper (pdf) about - among other things - the effects of typography on they way people answer survey questions. Participants given the slightly harder to read question gave more abstract answers. The paper references other work suggesting that generally speaking, less-fluent question framing elicits more considered answers. The Chrome ad typeface is less fluent for print. Reactions may therefore be more considered, abstract, and disruptive. Is that, in fact, what Google need? They have brand ubiquity, but they want here to change accustomed behaviour, to get people to think about changing their browser. Is this actually a very elegant piece of persuasive information design? If you think about their "what is a browser?" vox pop research video, there's certainly a perceptual barrier they're going to have to tackle somehow.

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  • A client wants us to screen work machines for pornography. Is it possible?

    - by Scant Roger
    A long-time client has asked us to help screen their work machines for pornography. They're worried about liability if sensitive materials were found. Their main concerns (for obvious reasons) are video, audio, and image files. If possible, they'd also like to scan text-based documents for inappropriate content. They have a hierarchy of not-for-work content starting with blatantly illegal (I don't have to list details), moving down to obviously offensive, and also including things that may be offensive to some - think lingerie ads, joke cards featuring butt cracks, and anything related to Howie Mandel. My questions are: Is this ethical? I think it is since every employee legally agrees that their work machine belongs to the company and is subject to search. The screenings are not to occur on personal machines brought to work. Is it feasible? I've done a lot of image processing/indexing but this seems like a whole new world of complexity. Any references to successful techniques for discovering porn? Is it appropriate for me to archive the results when something is discovered?

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  • Oracle Text query parser

    - by Roger Ford
    Oracle Text provides a rich query syntax which enables powerful text searches.However, this syntax isn't intended for use by inexperienced end-users.  If you provide a simple search box in your application, you probably want users to be able to type "Google-like" searches into the box, and have your application convert that into something that Oracle Text understands.For example if your user types "windows nt networking" then you probably want to convert this into something like"windows ACCUM nt ACCUM networking".  But beware - "NT" is a reserved word, and needs to be escaped.  So let's escape all words:"{windows} ACCUM {nt} ACCUM {networking}".  That's fine - until you start introducing wild cards. Then you must escape only non-wildcarded searches:"win% ACCUM {nt} ACCUM {networking}".  There are quite a few other "gotchas" that you might encounter along the way.Then there's the issue of scoring.  Given a query for "oracle text query syntax", it would be nice if we could score a full phrase match higher than a hit where all four words are present but not in a phrase.  And then perhaps lower than that would be a document where three of the four terms are present.  Progressive relaxation helps you with this, but you need to code the "progression" yourself in most cases.To help with this, I've developed a query parser which will take queries in Google-like syntax, and convert them into Oracle Text queries. It's designed to be as flexible as possible, and will generate either simple queries or progressive relaxation queries. The input string will typically just be a string of words, such as "oracle text query syntax" but the grammar does allow for more complex expressions:  word : score will be improved if word exists  +word : word must exist  -word : word CANNOT exist  "phrase words" : words treated as phrase (may be preceded by + or -)  field:(expression) : find expression (which allows +,- and phrase as above) within "field". So for example if I searched for   +"oracle text" query +syntax -ctxcatThen the results would have to contain the phrase "oracle text" and the word syntax. Any documents mentioning ctxcat would be excluded from the results. All the instructions are in the top of the file (see "Downloads" at the bottom of this blog entry).  Please download the file, read the instructions, then try it out by running "parser.pls" in either SQL*Plus or SQL Developer.I am also uploading a test file "test.sql". You can run this and/or modify it to run your own tests or run against your own text index. test.sql is designed to be run from SQL*Plus and may not produce useful output in SQL Developer (or it may, I haven't tried it).I'm putting the code up here for testing and comments. I don't consider it "production ready" at this point, but would welcome feedback.  I'm particularly interested in comments such as "The instructions are unclear - I couldn't figure out how to do XXX" "It didn't work in my environment" (please provide as many details as possible) "We can't use it in our application" (why not?) "It needs to support XXX feature" "It produced an invalid query output when I fed in XXXX" Downloads: parser.pls test.sql

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  • Ad-hoc taxonomy: owning the chess set doesn't mean you decide how the little horsey moves

    - by Roger Hart
    There was one of those little laugh-or-cry moments recently when I heard an anecdote about content strategy failings at a major online retailer. The story goes a bit like this: successful company in a highly commoditized marketplace succeeds on price and largely ignores its content team. Being relatively entrepreneurial, the founders are still knocking around, and occasionally like to "take an interest". One day, they decree that clothing sold on the site can no longer be described as "unisex", because this sounds old fashioned. Sad now. Let me just reiterate for the folks at the back: large retailer, commoditized market place, differentiating on price. That's inherently unstable. Sooner or later, they're going to need one or both of competitive differentiation and significant optimization. I can't speak for the latter, since I'm hypothesizing off a raft of rumour, but one of the simpler paths to the former is to become - or rather acknowledge that they are - a content business. Regardless, they need highly-searchable terminology. Even in the face of tooth and claw resistance to noticing the fundamental position content occupies in driving sales (and SEO) on the web, there's a clear information problem here. Dilettante taxonomy is a disaster. Ok, so this is a small example, but that kind of makes it a good one. Unisex probably is the best way of describing clothing designed to suit either men or women interchangeably. It certainly takes less time to type (and read). It's established terminology, and as a single word, it's significantly better for web readability than a phrasal workaround. Something like "fits men or women" is short, by could fall foul of clause-level discard in web scanning. It's not an adjective, so for intuitive reading it's never going to be near the start of a title or description. It would also clutter up search results, and impose cognitive load in list scanning. Sorry kids, it's just worse. Even if "unisex" were an archaism (which it isn't), the only thing that would weigh against its being more usable and concise terminology would be evidence that this archaism were hurting conversions. Good luck with that. We once - briefly - called one of our products a "Can of worms". It was a bundle in a bug-tracking suite, and we thought it sounded terribly cool. Guess how well that sold. We have information and content professionals for a reason: to make sure that whatever we put in front of users is optimised to meet user and business goals. If that thinking doesn't inform style guides, taxonomy, messaging, title structure, and so forth, you might as well be finger painting.

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  • Rockmelt, the technology adoption model, and Facebook's spare internet

    - by Roger Hart
    Regardless of how good it is, you'd have to have a heart of stone not to make snide remarks about Rockmelt. After all, on the surface it looks a lot like some people spent two years building a browser instead of just bashing out a Chrome extension over a wet weekend. It probably does some more stuff. I don't know for sure because artificial scarcity is cool, apparently, so the "invitation" is still in the post*. I may in fact never know for sure, because I'm not wild about Facebook sign-in as a prerequisite for anything. From the video, and some initial reviews, my early reaction was: I have a browser, I have a Twitter client; what on earth is this for? The answer, of course, is "not me". Rockmelt is, in a way, quite audacious. Oh, sure, on launch day it's Bay Area bar-chat for the kids with no lenses in their retro specs and trousers that give you deep-vein thrombosis, but it's not really about them. Likewise,  Facebook just launched Google Wave, or something. And all the tech snobbery and scorn packed into describing it that way is irrelevant next to what they're doing with their platform. Here's something I drew in MS Paint** because I don't want to get sued: (see: The technology adoption lifecycle) A while ago in the Guardian, John Lanchester dusted off the idiom that "technology is stuff that doesn't work yet". The rest of the article would be quite interesting if it wasn't largely about MySpace, and he's sort of got a point. If you bolt on the sentiment that risk-averse businessmen like things that work, you've got the essence of Crossing the Chasm. Products for the mainstream market don't look much like technology. Think for  a second about early (1980s ish) hi-fi systems, with all the knobs and fiddly bits, their ostentatious technophile aesthetic. Then consider their sleeker and less (or at least less conspicuously) functional successors in the 1990s. The theory goes that innovators and early adopters like technology, it's a hobby in itself. The rest of the humans seem to like magic boxes with very few buttons that make stuff happen and never trouble them about why. Personally, I consider Apple's maddening insistence that iTunes is an acceptable way to move files around to be more or less morally unacceptable. Most people couldn't care less. Hence Rockmelt, and hence Facebook's continued growth. Rockmelt looks pointless to me, because I aggregate my social gubbins with Digsby, or use TweetDeck. But my use case is different and so are my enthusiasms. If I want to share photos, I'll use Flickr - but Facebook has photo sharing. If I want a short broadcast message, I'll use Twitter - Facebook has status updates. If I want to sell something with relatively little hassle, there's eBay - or Facebook marketplace. YouTube - check, FB Video. Email - messaging. Calendaring apps, yeah there are loads, or FB Events. What if I want to host a simple web page? Sure, they've got pages. Also Notes for blogging, and more games than I can count. This stuff is right there, where millions and millions of users are already, and for what they need it just works. It's not about me, because I'm not in the big juicy area under the curve. It's what 1990s portal sites could never have dreamed of achieving. Facebook is AOL on speed, crack, and some designer drugs it had specially imported from the future. It's a n00b-friendly gateway to the internet that just happens to serve up all the things you want to do online, right where you are. Oh, and everybody else is there too. The price of having all this and the social graph too is that you have all of this, and the social graph too. But plenty of folks have more incisive things to say than me about the whole privacy shebang, and it's not really what I'm talking about. Facebook is maintaining a vast, and fairly fully-featured training-wheels internet. And it makes up a large proportion of the online experience for a lot of people***. It's the entire web (2.0?) experience for the early and late majority. And sure, no individual bit of it is quite as slick or as fully-realised as something like Flickr (which wows me a bit every time I use it. Those guys are good at the web), but it doesn't have to be. It has to be unobtrusively good enough for the regular humans. It has to not feel like technology. This is what Rockmelt sort of is. You're online, you want something nebulously social, and you don't want to faff about with, say, Twitter clients. Wow! There it is on a really distracting sidebar, right in your browser. No effort! Yeah - fish nor fowl, much? It might work, I guess. There may be a demographic who want their social web experience more simply than tech tinkering, and who aren't just getting it from Facebook (or, for that matter, mobile devices). But I'd be surprised. Rockmelt feels like an attempt to grab a slice of Facebook-style "Look! It's right here, where you already are!", but it's still asking the mature market to install a new browser. Presumably this is where that Facebook sign-in predicate comes in handy, though it'll take some potent awareness marketing to make it fly. Meanwhile, Facebook quietly has the entire rest of the internet as a product management resource, and can continue to give most of the people most of what they want. Something that has not gone un-noticed in its potential to look a little sinister. But heck, they might even make Google Wave popular.     *This was true last week when I drafted this post. I got an invite subsequently, hence the screenshot. **MS Paint is no fun any more. It's actually good in Windows 7. Farewell ironically-shonky diagrams. *** It's also behind a single sign-in, lending a veneer of confidence, and partially solving the problem of usernames being crummy unique identifiers. I'll be blogging about that at some point.

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  • Supporting users if they're not on your site

    - by Roger Hart
    Have a look at this Read Write Web article, specifically the paragraph in bold and the comments. Have a wry chuckle, or maybe weep for the future of humanity - your call. Then pause, and worry about information architecture. The short story: Read Write Web bumps up the Google rankings for "Facebook login" at the same time as Facebook makes UI changes, and a few hundred users get confused and leave comments on Read Write Web complaining about not being able to log in to their Facebook accounts.* Blindly clicking the first Google result is not a navigation behaviour I'd anticipated for folks visiting big names sites like Facebook. But then, I use Launchy and don't know where any of my files are, depend on Firefox auto-complete, view Facebook through my IM client, and don't need a map to find my backside with both hands. Not all our users behave in the same way, which means not all of our architecture is within our control, and people can get to your content in all sorts of ways. Even if the Read Write Web episode is a prank of some kind (there are, after all, plenty of folks who enjoy orchestrated trolling) it's still a useful reminder. Your users may take paths through and to your content you cannot control, and they are unlikely to deconstruct their assumptions along the way. I guess the meaningful question is: can you still support those users? If they get to you from Google instead of your front door, does what they find still make sense? Does your information architecture still work if your guests come in through the bathroom window? Ok, so here they broke into the house next door - you can't be expected to deal with that. But the rest is well worth thinking about. Other off-site interaction It's rarely going to be as funny as the comments at Read Write Web, but your users are going to do, say, and read things they think of as being about you and your products, in places you don't control. That's good. If you pay attention to it, you get data. Your users get a better experience. There are easy wins, too. Blogs, forums, social media &c. People may look for and find help with your product on blogs and forums, on Twitter, and what have you. They may learn about your brand in the same way. That's fine, it's an interaction you can be part of. It's time-consuming, certainly, but you have the option. You won't get a blogger to incorporate your site navigation just in case your users end up there, but you can be there when they do. Again, Anne Gentle, Gordon McLean and others have covered this in more depth than I could. Direct contact Sales people, customer care, support, they all talk to people. Are they sending links to your content? if so, which bits? Do they know about all of it? Do they have the content they need to support them - messaging that funnels sales, FAQ that are realistically frequent, detailed examples of things people want to do, that kind of thing. Are they sending links because users can't find the good stuff? Are they sending précis of your content, or re-writes, or brand new stuff? If so, does that mean your content isn't up to scratch, or that you've got content missing? Direct sales/care/support interactions are enormously valuable, and can help you know what content your users find useful. You can't have a table of contents or a "See also" in a phonecall, but your content strategy can support more interactions than browsing. *Passing observation about Facebook. For plenty if folks, it is  the internet. Its services are simple versions of what a lot of people use the internet for, and they're aggregated into one stop. Flickr, Vimeo, Wordpress, Twitter, LinkedIn, and all sorts of games, have Facebook doppelgangers that are not only friendlier to entry-level users, they're right there, behind only one layer of authentication. As such, it could own a lot of interaction convention. Heavy users may well not be tech-savvy, and be quite change averse. That doesn't make this episode not dumb, but I'm happy to go easy on 'em.

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  • Making a full-screen animation on Android? Should I use OPENGL?

    - by Roger Travis
    Say I need to make several full-screen animation that would consist of about 500+ frames each, similar to the TalkingTom app ( https://play.google.com/store/apps/details?id=com.outfit7.talkingtom2free ). Animation should be playing at a reasonable speed - supposedly not less, then 20fps - and pictures should be of a reasonable quality, not overly compressed. What method do you think should I use? So far I tried: storing each frame as a compressed JPEG before animation starts, loading each frame into a byteArray as the animation plays, decode corresponding byteArray into a bitmap and draw it on a surface view. Problem - speed is too low, usually about 5-10 FPS. I have thought of two other options. turning all animations into one movie file... but I guess there might be problems with starting, pausing and seeking to the exactly right frame... what do you think? another option I thought about was using OPENGL ( while I never worked with it before ), to play animation frame by frame. What do you think, would opengl be able to handle it? Thanks!

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  • Another Marketing Conference, part one – the best morning sessions.

    - by Roger Hart
    Yesterday I went to Another Marketing Conference. I honestly can’t tell if the title is just tipping over into smug, but in the balance of things that doesn’t matter, because it was a good conference. There was an enjoyable blend of theoretical and practical, and enough inter-disciplinary spread to keep my inner dilettante grinning from ear to ear. Sure, there was a bumpy bit in the middle, with two back-to-back sales pitches and a rather thin overview of the state of the web. But the signal:noise ratio at AMC2012 was impressively high. Here’s the first part of my write-up of the sessions. It’s a bit of a mammoth. It’s also a bit of a mash-up of what was said and what I thought about it. I’ll add links to the videos and slides from the sessions as they become available. Although it was in the morning session, I’ve not included Vanessa Northam’s session on the power of internal comms to build brand ambassadors. It’ll be in the next roundup, as this is already pushing 2.5k words. First, the important stuff. I was keeping a tally, and nobody said “synergy” or “leverage”. I did, however, hear the term “marketeers” six times. Shame on you – you know who you are. 1 – Branding in a post-digital world, Graham Hales This initially looked like being a sales presentation for Interbrand, but Graham pulled it out of the bag a few minutes in. He introduced a model for brand management that was essentially Plan >> Do >> Check >> Act, with Do and Check rolled up together, and went on to stress that this looks like on overall business management model for a reason. Brand has to be part of your overall business strategy and metrics if you’re going to care about it at all. This was the first iteration of what proved to be one of the event’s emergent themes: do it throughout the stack or don’t bother. Graham went on to remind us that brands, in so far as they are owned at all, are owned by and co-created with our customers. Advertising can offer a message to customers, but they provide the expression of a brand. This was a preface to talking about an increasingly chaotic marketplace, with increasingly hard-to-manage purchase processes. Services like Amazon reviews and TripAdvisor (four presenters would make this point) saturate customers with information, and give them a kind of vigilante power to comment on and define brands. Consequentially, they experience a number of “moments of deflection” in our sales funnels. Our control is lessened, and failure to engage can negatively-impact buying decisions increasingly poorly. The clearest example given was the failure of NatWest’s “caring bank” campaign, where staff in branches, customer support, and online presences didn’t align. A discontinuity of experience basically made the campaign worthless, and disgruntled customers talked about it loudly on social media. This in turn presented an opportunity to engage and show caring, but that wasn’t taken. What I took away was that brand (co)creation is ongoing and needs monitoring and metrics. But reciprocally, given you get what you measure, strategy and metrics must include brand if any kind of branding is to work at all. Campaigns and messages must permeate product and service design. What that doesn’t mean (and Graham didn’t say it did) is putting Marketing at the top of the pyramid, and having them bawl demands at Product Management, Support, and Development like an entitled toddler. It’s going to have to be collaborative, and session 6 on internal comms handled this really well. The main thing missing here was substantiating data, and the main question I found myself chewing on was: if we’re building brands collaboratively and in the open, what about the cultural politics of trolling? 2 – Challenging our core beliefs about human behaviour, Mark Earls This was definitely the best show of the day. It was also some of the best content. Mark talked us through nudging, behavioural economics, and some key misconceptions around decision making. Basically, people aren’t rational, they’re petty, reactive, emotional sacks of meat, and they’ll go where they’re led. Comforting stuff. Examples given were the spread of the London Riots and the “discovery” of the mountains of Kong, and the popularity of Susan Boyle, which, in turn made me think about Per Mollerup’s concept of “social wayshowing”. Mark boiled his thoughts down into four key points which I completely failed to write down word for word: People do, then think – Changing minds to change behaviour doesn’t work. Post-rationalization rules the day. See also: mere exposure effects. Spock < Kirk - Emotional/intuitive comes first, then we rationalize impulses. The non-thinking, emotive, reactive processes run much faster than the deliberative ones. People are not really rational decision makers, so  intervening with information may not be appropriate. Maximisers or satisficers? – Related to the last point. People do not consistently, rationally, maximise. When faced with an abundance of choice, they prefer to satisfice than evaluate, and will often follow social leads rather than think. Things tend to converge – Behaviour trends to a consensus normal. When faced with choices people overwhelmingly just do what they see others doing. Humans are extraordinarily good at mirroring behaviours and receiving influence. People “outsource the cognitive load” of choices to the crowd. Mark’s headline quote was probably “the real influence happens at the table next to you”. Reference examples, word of mouth, and social influence are tremendously important, and so talking about product experiences may be more important than talking about products. This reminded me of Kathy Sierra’s “creating bad-ass users” concept of designing to make people more awesome rather than products they like. If we can expose user-awesome, and make sharing easy, we can normalise the behaviours we want. If we normalize the behaviours we want, people should make and post-rationalize the buying decisions we want.  Where we need to be: “A bigger boy made me do it” Where we are: “a wizard did it and ran away” However, it’s worth bearing in mind that some purchasing decisions are personal and informed rather than social and reactive. There’s a quadrant diagram, in fact. What was really interesting, though, towards the end of the talk, was some advice for working out how social your products might be. The standard technology adoption lifecycle graph is essentially about social product diffusion. So this idea isn’t really new. Geoffrey Moore’s “chasm” idea may not strictly apply. However, his concepts of beachheads and reference segments are exactly what is required to normalize and thus enable purchase decisions (behaviour change). The final thing is that in only very few categories does a better product actually affect purchase decision. Where the choice is personal and informed, this is true. But where it’s personal and impulsive, or in any way social, “better” is trumped by popularity, endorsement, or “point of sale salience”. UX, UCD, and e-commerce know this to be true. A better (and easier) experience will always beat “more features”. Easy to use, and easy to observe being used will beat “what the user says they want”. This made me think about the astounding stickiness of rational fallacies, “common sense” and the pathological willful simplifications of the media. Rational fallacies seem like they’re basically the heuristics we use for post-rationalization. If I were profoundly grimy and cynical, I’d suggest deploying a boat-load in our messaging, to see if they’re really as sticky and appealing as they look. 4 – Changing behaviour through communication, Stephen Donajgrodzki This was a fantastic follow up to Mark’s session. Stephen basically talked us through some tactics used in public information/health comms that implement the kind of behavioural theory Mark introduced. The session was largely about how to get people to do (good) things they’re predisposed not to do, and how communication can (and can’t) make positive interventions. A couple of things stood out, in particular “implementation intentions” and how they can be linked to goals. For example, in order to get people to check and test their smoke alarms (a goal intention, rarely actualized  an information campaign will attempt to link this activity to the clocks going back or forward (a strong implementation intention, well-actualized). The talk reinforced the idea that making behaviour changes easy and visible normalizes them and makes them more likely to succeed. To do this, they have to be embodied throughout a product and service cycle. Experiential disconnects undermine the normalization. So campaigns, products, and customer interactions must be aligned. This is underscored by the second section of the presentation, which talked about interventions and pre-conditions for change. Taking the examples of drug addiction and stopping smoking, Stephen showed us a framework for attempting (and succeeding or failing in) behaviour change. He noted that when the change is something people fundamentally want to do, and that is easy, this gets a to simpler. Coordinated, easily-observed environmental pressures create preconditions for change and build motivation. (price, pub smoking ban, ad campaigns, friend quitting, declining social acceptability) A triggering even leads to a change attempt. (getting a cold and panicking about how bad the cough is) Interventions can be made to enable an attempt (NHS services, public information, nicotine patches) If it succeeds – yay. If it fails, there’s strong negative enforcement. Triggering events seem largely personal, but messaging can intervene in the creation of preconditions and in supporting decisions. Stephen talked more about systems of thinking and “bounded rationality”. The idea being that to enable change you need to break through “automatic” thinking into “reflective” thinking. Disruption and emotion are great tools for this, but that is only the start of the process. It occurs to me that a great deal of market research is focused on determining triggers rather than analysing necessary preconditions. Although they are presumably related. The final section talked about setting goals. Marketing goals are often seen as deriving directly from business goals. However, marketing may be unable to deliver on these directly where decision and behaviour-change processes are involved. In those cases, marketing and communication goals should be to create preconditions. They should also consider priming and norms. Content marketing and brand awareness are good first steps here, as brands can be heuristics in decision making for choice-saturated consumers, or those seeking education. 5 – The power of engaged communities and how to build them, Harriet Minter (the Guardian) The meat of this was that you need to let communities define and establish themselves, and be quick to react to their needs. Harriet had been in charge of building the Guardian’s community sites, and learned a lot about how they come together, stabilize  grow, and react. Crucially, they can’t be about sales or push messaging. A community is not just an audience. It’s essential to start with what this particular segment or tribe are interested in, then what they want to hear. Eventually you can consider – in light of this – what they might want to buy, but you can’t start with the product. A community won’t cohere around one you’re pushing. Her tips for community building were (again, sorry, not verbatim): Set goals Have some targets. Community building sounds vague and fluffy, but you can have (and adjust) concrete goals. Think like a start-up This is the “lean” stuff. Try things, fail quickly, respond. Don’t restrict platforms Let the audience choose them, and be aware of their differences. For example, LinkedIn is very different to Twitter. Track your stats Related to the first point. Keeping an eye on the numbers lets you respond. They should be qualified, however. If you want a community of enterprise decision makers, headcount alone may be a bad metric – have you got CIOs, or just people who want to get jobs by mingling with CIOs? Build brand advocates Do things to involve people and make them awesome, and they’ll cheer-lead for you. The last part really got my attention. Little bits of drive-by kindness go a long way. But more than that, genuinely helping people turns them into powerful advocates. Harriet gave an example of the Guardian engaging with an aspiring journalist on its Q&A forums. Through a series of serendipitous encounters he became a BBC producer, and now enthusiastically speaks up for the Guardian community sites. Cultivating many small, authentic, influential voices may have a better pay-off than schmoozing the big guys. This could be particularly important in the context of Mark and Stephen’s models of social, endorsement-led, and example-led decision making. There’s a lot here I haven’t covered, and it may be worth some follow-up on community building. Thoughts I was quite sceptical of nudge theory and behavioural economics. First off it sounds too good to be true, and second it sounds too sinister to permit. But I haven’t done the background reading. So I’m going to, and if it seems to hold real water, and if it’s possible to do it ethically (Stephen’s presentations suggests it may be) then it’s probably worth exploring. The message seemed to be: change what people do, and they’ll work out why afterwards. Moreover, the people around them will do it too. Make the things you want them to do extraordinarily easy and very, very visible. Normalize and support the decisions you want them to make, and they’ll make them. In practice this means not talking about the thing, but showing the user-awesome. Glib? Perhaps. But it feels worth considering. Also, if I ever run a marketing conference, I’m going to ban speakers from using examples from Apple. Quite apart from not being consistently generalizable, it’s becoming an irritating cliché.

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