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  • Concurrent Affairs

    - by Tony Davis
    I once wrote an editorial, multi-core mania, on the conundrum of ever-increasing numbers of processor cores, but without the concurrent programming techniques to get anywhere near exploiting their performance potential. I came to the.controversial.conclusion that, while the problem loomed for all procedural languages, it was not a big issue for the vast majority of programmers. Two years later, I still think most programmers don't concern themselves overly with this issue, but I do think that's a bigger problem than I originally implied. Firstly, is the performance boost from writing code that can fully exploit all available cores worth the cost of the additional programming complexity? Right now, with quad-core processors that, at best, can make our programs four times faster, the answer is still no for many applications. But what happens in a few years, as the number of cores grows to 100 or even 1000? At this point, it becomes very hard to ignore the potential gains from exploiting concurrency. Possibly, I was optimistic to assume that, by the time we have 100-core processors, and most applications really needed to exploit them, some technology would be around to allow us to do so with relative ease. The ideal solution would be one that allows programmers to forget about the problem, in much the same way that garbage collection removed the need to worry too much about memory allocation. From all I can find on the topic, though, there is only a remote likelihood that we'll ever have a compiler that takes a program written in a single-threaded style and "auto-magically" converts it into an efficient, correct, multi-threaded program. At the same time, it seems clear that what is currently the most common solution, multi-threaded programming with shared memory, is unsustainable. As soon as a piece of state can be changed by a different thread of execution, the potential number of execution paths through your program grows exponentially with the number of threads. If you have two threads, each executing n instructions, then there are 2^n possible "interleavings" of those instructions. Of course, many of those interleavings will have identical behavior, but several won't. Not only does this make understanding how a program works an order of magnitude harder, but it will also result in irreproducible, non-deterministic, bugs. And of course, the problem will be many times worse when you have a hundred or a thousand threads. So what is the answer? All of the possible alternatives require a change in the way we write programs and, currently, seem to be plagued by performance issues. Software transactional memory (STM) applies the ideas of database transactions, and optimistic concurrency control, to memory. However, working out how to break down your program into sufficiently small transactions, so as to avoid contention issues, isn't easy. Another approach is concurrency with actors, where instead of having threads share memory, each thread runs in complete isolation, and communicates with others by passing messages. It simplifies concurrent programs but still has performance issues, if the threads need to operate on the same large piece of data. There are doubtless other possible solutions that I haven't mentioned, and I would love to know to what extent you, as a developer, are considering the problem of multi-core concurrency, what solution you currently favor, and why. Cheers, Tony.

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  • The clock hands of the buffer cache

    - by Tony Davis
    Over a leisurely beer at our local pub, the Waggon and Horses, Phil Factor was holding forth on the esoteric, but strangely poetic, language of SQL Server internals, riddled as it is with 'sleeping threads', 'stolen pages', and 'memory sweeps'. Generally, I remain immune to any twinge of interest in the bowels of SQL Server, reasoning that there are certain things that I don't and shouldn't need to know about SQL Server in order to use it successfully. Suddenly, however, my attention was grabbed by his mention of the 'clock hands of the buffer cache'. Back at the office, I succumbed to a moment of weakness and opened up Google. He wasn't lying. SQL Server maintains various memory buffers, or caches. For example, the plan cache stores recently-used execution plans. The data cache in the buffer pool stores frequently-used pages, ensuring that they may be read from memory rather than via expensive physical disk reads. These memory stores are classic LRU (Least Recently Updated) buffers, meaning that, for example, the least frequently used pages in the data cache become candidates for eviction (after first writing the page to disk if it has changed since being read into the cache). SQL Server clearly needs some mechanism to track which pages are candidates for being cleared out of a given cache, when it is getting too large, and it is this mechanism that is somewhat more labyrinthine than I previously imagined. Each page that is loaded into the cache has a counter, a miniature "wristwatch", which records how recently it was last used. This wristwatch gets reset to "present time", each time a page gets updated and then as the page 'ages' it clicks down towards zero, at which point the page can be removed from the cache. But what is SQL Server is suffering memory pressure and urgently needs to free up more space than is represented by zero-counter pages (or plans etc.)? This is where our 'clock hands' come in. Each cache has associated with it a "memory clock". Like most conventional clocks, it has two hands; one "external" clock hand, and one "internal". Slava Oks is very particular in stressing that these names have "nothing to do with the equivalent types of memory pressure". He's right, but the names do, in that peculiar Microsoft tradition, seem designed to confuse. The hands do relate to memory pressure; the cache "eviction policy" is determined by both global and local memory pressures on SQL Server. The "external" clock hand responds to global memory pressure, in other words pressure on SQL Server to reduce the size of its memory caches as a whole. Global memory pressure – which just to confuse things further seems sometimes to be referred to as physical memory pressure – can be either external (from the OS) or internal (from the process itself, e.g. due to limited virtual address space). The internal clock hand responds to local memory pressure, in other words the need to reduce the size of a single, specific cache. So, for example, if a particular cache, such as the plan cache, reaches a defined "pressure limit" the internal clock hand will start to turn and a memory sweep will be performed on that cache in order to remove plans from the memory store. During each sweep of the hands, the usage counter on the cache entry is reduced in value, effectively moving its "last used" time to further in the past (in effect, setting back the wrist watch on the page a couple of hours) and increasing the likelihood that it can be aged out of the cache. There is even a special Dynamic Management View, sys.dm_os_memory_cache_clock_hands, which allows you to interrogate the passage of the clock hands. Frequently turning hands equates to excessive memory pressure, which will lead to performance problems. Two hours later, I emerged from this rather frightening journey into the heart of SQL Server memory management, fascinated but still unsure if I'd learned anything that I'd put to any practical use. However, I certainly began to agree that there is something almost Tolkeinian in the language of the deep recesses of SQL Server. Cheers, Tony.

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  • Dell Inspirion 1525 64bit driver compatibility

    - by Tony
    Hello, Can anyone tell me what the compatibility of drivers on 64bit vista are like on the Dell Inspiron 1525. Mine is just a year old now and I want to upgrade to 64bit vista. I wondered if there's known issues with drivers that I should be aware of before upgrading? Tony PS: is the upgrade worth it? My machine has 3GB of RAM and runs a T5800 2.0GHz DuoCore Processor. I use Visual Studio often and have loads of things open at the same time a lot. That's why I'm considering an upgrade.

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  • Problem installing a w2k DC on Hyper-V?

    - by Tony
    Hi, We have a cluster with four node windows 2008 r2 and hyper-v installed. We would like to install 2 VM with role domain controller w2k (the domain is different from the domain of the hyper-v cluster). Do you know if there are any restriction on doing it? Some collegues say that we risk data corruption if we do live migrations. Others speak about the fact that Microsoft don't support w2k any more. And others have doubts because the global catalog server installed on these DC could have loss of performance. Any idea? Thanks Tony

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  • Solution to: Hotmail Senders receiving NDR : “550-Please turn on SMTP Authentication in your mail client…”

    - by Tony Yustein
    Original question is here original question I can not answer to that question because the system requires me to have 10 credits, very nice.... This error is based mostly on mobile devices, mostly on iPhones and mostly on mobile networks. This is how much I have narrowed it to. I believe: Hotmail checks where your are connecting from If it is a mobile network it requires additional security for sending messages but the default iPhone config does not have this option for hotmail if the user creates the hotmail account on the iPhone with SMTP AUTH enabled manually it might solve the situation Cheers, Tony

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  • Where do all the old programmers go?

    - by Tony Lambert
    I know some people move over to management and some die... but where do the rest go and why? One reason people change to management is that in some companies the "Programmer" career path is very short - you can get to be a senior programmer within a few years. Leaving no way to get more money but to become a manager. In other companies project managers and programmers are parallel career paths so your project manager can be your junior. Tony

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  • 2 Parent BLOGs in DNN 5.x?

    - by Tony
    Hi there, I have created 2 parent BLOGs in DNN. BLOG x has 3 children BLOGs and BLOG y has 5 children. When I click Add BLOG entry, only BLOG x & is children come up in the dropdown list, BLOG y is missing. Anyone know why? Even if I go to the BLOG y and click Add BLOG entry, its missing. Many thanks, Tony.

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  • How to implment SSO with Joomla!?

    - by Tony Woo
    Hi Friends, I would like to use the Jommla! as our applications' portal, when one user logined joomla!, he/she don't need to enter password in our another application? anyone has any idear on how to implement this? or you have any web site which I can reference. Thanks in advance. Tony

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  • iphone doesn't refresh the localized icon after you change language setting !

    - by tony
    Hi, I manage to localized app icon and app name for different languages.I found the icon changes depending on the language setting on the iphone only when the first time when you install the app from xcode. after that, if i change the language setting, the app icon stay the same but only the app name changes to the localized one. Anyone has an idea is there is way of solving the problem? it seems iphone doens't refresh the icon after you change the language setting. Tony

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  • Updating version of multiple components using 1 file in c#

    - by tony
    Hello, I have a solution with many components and each component has its own version file (AssemblyInfo.cs). Currently each file as the standard structure: [assembly: AssemblyVersion("1.0.0.0")] [assembly: AssemblyFileVersion("1.0.0.0")] I would like to use the file version as the component version and keep that independent but I would like to have the "Product Version" be the same for all the components. I would like to do that by having a file at the solution level that is used by all the projects to get that version embedded. Any suggestions Thanks Tony

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  • Going for Gold

    - by Simple-Talk Editorial Team
    There was a spring in the step of some members of our development teams here at Red Gate, on hearing that on five gold awards at 2012′s SQL Mag Community and Editors Choice Awards. And why not? It’s a nice recognition that their efforts were appreciated by many in the SQL Server community. The team at Simple-Talk don’t tend to spring, but even we felt a twinge of pride in the fact that SQL Scripts Manager received Gold for Editor’s Choice in the Best Free Tools category. The tool began life as a “Down Tools” project and is one that we’ve supported and championed in various articles on Simple-talk.com. Over a Cambridge Bitter in the Waggon and Horses, we’ve often reflected on how nice it would be to nominate our own awards. Of course, we’d have to avoid nominating Red Gate tools in each category, even the free ones, for fear of seeming biased,  but we could still award other people’s free tools, couldn’t we? So allow us to set the stage for the annual Simple-Talk Community Tool awards… Onto the platform we shuffle, to applause from the audience; Chris in immaculate tuxedo, Alice in stunning evening gown, Dave and Tony looking vaguely uncomfortable, Andrew somehow distracted, as if his mind is elsewhere. Tony strides up to the lectern, and coughs lightly…”In the free-tool category we have the three nominations, and they are…” (rustle of the envelope opening) Ola Hallengren’s SQL Server Maintenance Solution (applause) Adam Machanic’s WhoIsActive (cheers, more applause) Brent Ozar’s sp_Blitz (much clapping) “Before we declare the winner, I’d like to say a few words in recognition of a grand tradition in a SQL Server community that continues to offer its members a steady supply of excellent, free tools. It hammers home the fundamental principle that a tool should solve a single, pressing and frustrating problem, but you should only ever build your own solution to that problem if you are certain that you cannot buy it, or that someone has not already provided it free. We have only three finalists tonight, but I feel compelled to mention a few other tools that we also use and appreciate, such as Microsoft’s Logparser, Open source Curl, Microsoft’s TableDiff.exe, Performance Analysis of Logs (PAL) Tool, SQL Server Cache Manager and SQLPSX.” “And now I’ll hand over to Alice to announce the winner.” Alice strides over to the microphone, tearing open the envelope. “The winner,” she pauses for dramatic effect “… is …Ola Hallengren’s SQL Server Maintenance Solution!” Queue much applause and consumption of champagne. Did we get it wrong? What free tool would you nominate? Let us know! Cheers, Simple-Talk Editorial Team (Andrew, Alice, Chris, Dave, Tony)

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  • Silverlight Cream for February 14, 2011 -- #1047

    - by Dave Campbell
    In this Issue: Mohamed Mosallem, Tony Champion, Gill Cleeren, Laurent Bugnion, Deborah Kurata, Jesse Liberty(-2-), Tim Heuer, Mike Taulty, John Papa, Martin Krüger, and Jeremy Likness. Above the Fold: Silverlight: "Binding to a ComboBox in Silverlight : A Gotcha" Tony Champion WP7: "An Ultra Light Windows Phone 7 MVVM Framework" Jeremy Likness Shoutouts: Steve Wortham has a post up discussing Silverlight 5, HTML5, and what the future may bring From SilverlightCream.com: Silverlight 4.0 Tutorial (12 of N): Collecting Attendees Feedback using Windows Phone 7 Mohamed Mosallem is up to number 12 in his Silverlight tutorial series. He's continuing his RegistrationBooth app, but this time, he's building a WP7 app to give attendee feedback. Binding to a ComboBox in Silverlight : A Gotcha If you've tried to bind to a combobox in Silverlight, you've probably either accomplished this as I have (with help) by having it right once, and continuing, but Tony Champion takes the voodoo out of getting it all working. Getting ready for Microsoft Silverlight Exam 70-506 (Part 5) Gill Cleeren has Part 5 of his exam preparation post up on SilverlightShow. As with the others, he provides many external links to good information. Referencing a picture in another DLL in Silverlight and Windows Phone 7 Laurent Bugnion explains the pitfalls and correct way to reference an image from a dll... good info for loading images such as icons for Silverlight in general and WP7 also. Silverlight MVVM Commanding II Deborah Kurata has a part 2 up on MVVM Commanding. The first part covered the built-in commanding for controls that inherit from ButtonBase... this post goes beyond that into other Silverlight controls. Reactive Drag and Drop Part 1 This Drag and Drop with Rx post by Jesse Liberty is the 4th in his Rx series. He begins with a video from the Rx team and applies reactive programming to mouse movements. Yet Another Podcast #24–Reactive Extensions On the heels of his previous post on Rx, in his latest 'Yet Another Podcast', Jesse Liberty chats with Matthew Podwysocki and Bart De Smet about Reactive Extensions. Silverlight 4 February 2011 Update Released Today Tim Heuer announced the release of the February 2011 Silverlight 4 release. Check out Tim's post for information about what's contained in this release. Blend Bits 25–Templating Part 3 In his 3rd Templating tutorial in BlendBits, Mike Taulty demonstrates the 'Make into Control' option rather than the other way around. Silverlight TV 61: Expert Chat on Deep Zoom, Touch, and Windows Phone John Papa interviews David Kelley in the latest Silverlight TV... David is discussing touch in Silverlight and for WP7 and his WP7 apps in the marketplace. Simple Hyperlinkbutton style Martin Krüger has a cool Hyperlink style available at the Expression Gallery. Interesting visual for entertaining your users. An Ultra Light Windows Phone 7 MVVM Framework Jeremy Likness takes his knowledge of MVVM (Jounce), and WP7 and takes a better look at what he'd really like to have for a WP7 framework. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Entity framework createquery question.

    - by Tony Heflin
    I am trying to create a generic search form to use in an EF app. I want to be ably to specify the entity to query at runtime below is a simplified version of the code. cx is the contect object, valuelists is the entity in question. 1: Dim q As String = "select c from intactentities.valuelists as c" 2: Dim x = cx.CreateQuery(Of ValueLists)(q) 3: TextBox1.Text = x.Count This works but I need to remove the hardcoded reference to valuelists in line 3. I expect I am overlooking something simple can anyone suggest a simple solution? Thanks Tony

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  • Trouble pre-populating drop down and textarea from MySQL Database

    - by Tony
    I am able to successfully pre-populate my questions using the following code: First Name: <input type="text" name="first_name" size="30" maxlength="20" value="' . $row[2] . '" /><br /> However, when I try to do the same for a drop down box and a textarea box, nothing is pre-populated from the database, even though there is actual content in the database. This is the code I'm using for the drop down and textarea, respectively: <?php echo ' <form action ="edit_contact.php" method="post"> <div class="contactfirstcolumn"> Prefix: <select name = "prefix" value="' . $row[0] . '" /> <option value="blank">--</option> <option value="Dr">Dr.</option> <option value="Mr">Mr.</option> <option value="Mrs">Mrs.</option> <option value="Ms">Ms.</option> </select><br />'; ?> AND Contact Description:<textarea id = "contactdesc" name="contactdesc" rows="3" cols="50" value="' . $row[20] . '" /></textarea><br /><br /> It's important to note that I am not receiving any errors. The form loads fine, however without the data for the drop down and textarea fields. Thanks! Tony

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  • Silverlight Cream for February 09, 2011 -- #1044

    - by Dave Campbell
    In this Issue: Vikas, Tony Champion, Peter Kuhn, Ollie Riches, Rich Griffin, Rob Eisenberg, Andrea Boschin, Rudi Grobler(-2-), Jesse Liberty, Dan Wahlin, Roberto Sonnino, Deborah Kurata. Above the Fold: Silverlight: "Silverlight double click event" Vikas WP7: "Logging in Silverlight and WP7 with MVVM Light" Tony Champion XNA: "XNA for Silverlight developers: Part 3 - Animation (transforms)" Peter Kuhn Shoutouts: Vikas deserves congratulations for passing the beta Silverlight 4 exam, but in the process he has a great list of resources to help you do the same: Exam 70-506 ( TS: Silverlight 4, Development ) From SilverlightCream.com: Silverlight double click event Vikas demonstrates 3 ways to come up with a double-click in Silverlight: Timer, Rx Framework, and Behavior with code for each. Logging in Silverlight and WP7 with MVVM Light Tony Champion is discussing logging... and since he finds himself doing it in every project, he's setting up an extensible solution he can reuse and is doing so with MVVMLight XNA for Silverlight developers: Part 3 - Animation (transforms) Peter Kuhn has part 3 of his XNA for WP7 series up at SilverlightShow. In this 3rd tutorial, Peter is discussing animation with Transformations.... remember... this is XNA! WP7Contrib: Location Push Model Ollie Riches posts from the WP7C and discusses how they provide an interface for location service by abstracting away the GeoCoordinateWatcher class and provide a clean push model using the IObservable as the return types for all variants. WP7 Contrib – When messaging becomes messy and services shine Rich Griffin pulls another post up from WP7C where he discusses swapping out using Service Styles rather than Messenger Styles... in his words "when we start getting friction trying to bend the framework api to do something that it was not really meant for its time to use something [that] solves the problem better" Herding Code 104: Rob Eisenberg on Caliburn Micro Rob Eisenberg is interviewed on the latest Herding Code, talking about his baby, Caliburn Micro, and tons of other stuff as well... just check out the list of links generated for this show. Windows Phone 7 - Part #4: The application lifecycle Andrea Boschin has part 4 of his WP7 tutorial series up at SilverlightShow... In this tutorial he does a complete run-down the the WP7 Application Life-Cycle Simple Error Reporting on WP7 Rudi Grobler has a code snippet up that, with the end-user's permission of course, emails problem reports back to you... very cool idea. Simple Error Reporting on WP7 REDUX Rudi Grobler demonstrates using the Coding4Fun toolkit to display an exception prompt to the user... and then possibly email the report to you..see Rudi's other post on that. Creating An Application Bar–Don’t Panic In his latest (number 31) WP7 From Scratch episode, Jesse Liberty takes on the ApplicationBar, and uses Blend to get the job done easier. Syncing Data with a Server using Silverlight and HTTP Polling Duplex Dan Wahlin revisits some older posts of his about Push technologies in Silverlight, and provides some great insight (and code) into Http Polling Duplex Quick WPF/Silverlight tips to make great videos of your apps Roberto Sonnino has some great tips on making awesome videos of your WPF or Silverlight app. Simple Silverlight MVVM Base Class Deborah Kurata has her take at a good MVVM base class as the subject of her latest post... good points and good code. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • SQLUG Events - London/Edinburgh/Cardiff/Reading - Masterclass, NoSQL, TSQL Gotcha's, Replication, BI

    - by tonyrogerson
    We have acquired two additional tickets to attend the SQL Server Master Class with Paul Randal and Kimberly Tripp next Thurs (17th June), for a chance to win these coveted tickets email us ([email protected]) before 9pm this Sunday with the subject "MasterClass" - people previously entered need not worry - your still in with a chance. The winners will be announced Monday morning.As ever plenty going on physically, we've got dates for a stack of events in Manchester and Leeds, I'm looking at Birmingham if anybody has ideas? We are growing our online community with the Cuppa Corner section, to participate online remember to use the #sqlfaq twitter tag; for those wanting to get more involved in presenting and fancy trying it out we are always after people to do 1 - 5 minute SQL nuggets or Cuppa Corners (short presentations) at any of these User Group events - just email us [email protected] removing from this email list? Then just reply with remove please on the subject line.Kimberly Tripp and Paul Randal Master Class - Thurs, 17th June - LondonREGISTER NOW AND GET A SECOND REGISTRATION FREE*The top things YOU need to know about managing SQL Server - in one place, on one day - presented by two of the best SQL Server industry trainers!This one-day MasterClass will focus on many of the top issues companies face when implementing and maintaining a SQL Server-based solution. In the case where a company has no dedicated DBA, IT managers sometimes struggle to keep the data tier performing well and the data available. This can be especially troublesome when the development team is unfamiliar with the affect application design choices have on database performance.The Microsoft SQL Server MasterClass 2010 is presented by Paul S. Randal and Kimberly L. Tripp, two of the most experienced and respected people in the SQL Server world. Together they have over 30 years combined experience working with SQL Server in the field, and on the SQL Server product team itself. This is a unique opportunity to hear them present at a UK event which will:>> Debunk many of the ingrained misconceptions around SQL Server's behaviour >> Show you disaster recovery techniques critical to preserving your company's life-blood - the data >> Explain how a common application design pattern can wreak havoc in the database >> Walk through the top-10 points to follow around operations and maintenance for a well-performing and available data tier! Where: Radisson Edwardian Heathrow Hotel, LondonWhen: Thursday 17th June 2010*REGISTER TODAY AT www.regonline.co.uk/kimtrippsql on the registration form simply quote discount code: BOGOF for both yourself and your colleague and you will save 50% off each registration – that’s a 249 GBP saving! This offer is limited, book early to avoid disappointment.Wed, 23 JunREADINGEvening Meeting, More info and registerIntroduction to NoSQL (Not Only SQL) - Gavin Payne; T-SQL Gotcha's and how to avoid them - Ashwani Roy; Introduction to Recency Frequency - Tony Rogerson; Reporting Services - Tim LeungThu, 24 JunCARDIFFEvening Meeting, More info and registerAlex Whittles of Purple Frog Systems talks about Data warehouse design case studies, Other BI related session TBC Mon, 28 JunEDINBURGHEvening Meeting, More info and registerReplication (Components, Adminstration, Performance and Troubleshooting) - Neil Hambly Server Upgrades (Notes and Best practice from the field) - Satya Jayanty Wed, 14 JulLONDONEvening Meeting, More info and registerMeeting is being sponsored by DBSophic (http://www.dbsophic.com/download), database optimisation software. Physical Join Operators in SQL Server - Ami LevinWorkload Tuning - Ami LevinSQL Server and Disk IO (File Groups/Files, SSD's, Fusion-IO, In-RAM DB's, Fragmentation) - Tony RogersonComplex Event Processing - Allan MitchellMany thanks,Tony Rogerson, SQL Server MVPUK SQL Server User Grouphttp://sqlserverfaq.com"

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  • CRM@Oracle Series: Showcasing Innovation with Oracle Customer Hub

    - by tony.berk
    When is having too many customers a challenge? It is not something too many people would complain about. But from a data perspective, one challenge is to keep each customer's data consistent across multiple enterprise systems such as CRM, ERP, and all of your other related applications. Buckle your seat belts, we are going a bit technical today... If you have ever tried it, you know it isn't easy. If you haven't, don't go there alone! Customer data integration projects are challenging and, depending on the environment, require sharp, innovative people to succeed. Want to hear from some guys who have done it and succeeded? Here is an interview with Dan Lanir and Afzal Asif from Oracle's Applications IT CRM Systems group on implementing Oracle Customer Hub and innovation. For more interesting discussions on innovation, check out the Oracle Innovation Showcase.

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  • John Burke's Weclome to the Applications Strategy Blog

    - by Tony Ouk
    Hi I'm John Burke and I'm the group Vice President of Oracle's Applications Business Unit.  Thanks for stopping by our Applications blog today.  The purpose of this site is to provide you, our customers, with timely, relevant, and balanced information about the state of the applications business, both here at Oracle and industry-wide. So on this site, you'll find information about Oracle's application products, how our customers have used those products to transform their businesses, and general industry trends which might help you craft YOUR applications roadmap.  So right now I'm walking to meet with one of Oracle's development executives.  I also plan to talk to Oracle customers and leading industry analysts.  I plan to provide a complete and balanced view of the total applications landscape.  I hope you check back often and view our updates.

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  • CRM@Oracle Series: Sales Pipeline Visibility

    - by tony.berk
    Can you see it? Should you see it all? Who else should see it? Can their manager see it? What is it? Today's slidecast discusses the popular topic of sales pipeline visibility within a CRM application and how Oracle implemented visibility in our global implementation of Siebel CRM. This post is next in the CRM@Oracle Series, which discusses Oracle's internal use of Oracle CRM products such as Siebel CRM and Oracle CRM On Demand. Oracle's requirements include a variety of different organizations, roles and responsibilities. Oracle's Applications IT CRM Systems team, responsible for deploying Siebel CRM within Oracle, implemented a number of creative solutions to address the requirements, and they are shared in the slidecast. CRM@Oracle - Sales Pipeline Visibility Click here to learn more about Oracle CRM products and here to learn about other customers using Oracle CRM products. We want to hear from you! If you have a particular CRM area or function which you'd like to hear how Oracle implemented it internally, let us know and we'll get it on our list. In the meantime, enjoy today's update on the CRM@Oracle series.

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  • CRM at Oracle Series: Email Marketing

    - by tony.berk
    Anyone doubt that companies are sending more and more emails out to their existing customers and prospects? Effective email marketing requires a scalable platform which integrates with your CRM system. The email marketing system should also have key capabilities to ensure your maximizing your investment such as handling email bounces and click thru, tracking open messages and adhering to customer opt out and other personalization options. As part of the "CRM at Oracle" series, we've discussed other marketing topics including web marketing integration, real-time decisions and marketing business intelligence. Today's "CRM at Oracle" slidecast discusses how Oracle replaced a number of legacy "bulk" email systems with Siebel Email Marketing and is taking advantage of key functionality and integration to other Siebel CRM components. CRM at Oracle: Email Marketing Click here to learn more about Siebel Email Marketing and other Siebel Marketing products. Are you enjoying the CRM at Oracle Series? We are working on more topics for this year, but if there is a particular CRM area or function which you'd like to hear how Oracle implemented it internally, leave us a comment and we'll try to get it on our list.

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  • Pie Charts Just Don't Work When Comparing Data - Number 10 of Top 10 Reasons to Never Ever Use a Pie

    - by Tony Wolfram
    When comparing data, which is what a pie chart is for, people have a hard time judging the angles and areas of the multiple pie slices in order to calculate how much bigger one slice is than the others. Pie Charts Don't Work A slice of pie is good for serving up a portion of desert. It's not good for making a judgement about how big the slice is, what percentage of 100 it is, or how it compares to other slices. People have trouble comparing angles and areas to each other. Controlled studies show that people will overestimate the percentage that a pie slice area represents. This is because we have trouble calculating the area based on the space between the two angles that define the slice. This picture shows how a pie chart is useless in determing the largest value when you have to compare pie slices.   You can't compare angles and slice areas to each other. Human perception and cognition is poor when viewing angles and areas and trying to make a mental comparison. Pie charts overload the working memory, forcing the person to make complicated calculations, and at the same time make a decision based on those comparisons. What's the point of showing a pie chart when you want to compare data, except to say, "well, the slices are almost the same, but I'm not really sure which one is bigger, or by how much, or what order they are from largest to smallest. But the colors sure are pretty. Plus, I like round things. Oh,was I suppose to make some important business decision? Sorry." Bad Choices and Bad Decisions Interaction Designers, Graphic Artists, Report Builders, Software Developers, and Executives have all made the decision to use pie charts in their reports, software applications, and dashboards. It was a bad decision. It was a poor choice. There are always better options and choices, yet the designer still made the decision to use a pie chart. I'll expore why people make such poor choices in my upcoming blog entires. (Hint: It has more to do with emotions than with analytical thinking.) I've outlined my opinions and arguments about the evils of using pie charts in "Countdown of Top 10 Reasons to Never Ever Use a Pie Chart." Each of my next 10 blog entries will support these arguments with illustrations, examples, and references to studies. But my goal is not to continuously and endlessly rage against the evils of using pie charts. This blog is not about pie charts. This blog is about understanding why designers choose to use a pie chart. Why, when give better alternatives, and acknowledging the shortcomings of pie charts, do designers over and over again still freely choose to place a pie chart in a report? As an extra treat and parting shot, check out the nice pie chart that Wikipedia uses to illustrate the United States population by state.   Remember, somebody chose to use this pie chart, with all its glorious colors, and post it on Wikipedia for all the world to see. My next blog will give you a better alternative for displaying comparable data - the sorted bar chart.

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