SharePoint Records Center Submitted E-mail Records not picked up
- by Kenneth Verburg
We have set up a new SharePoint 2007 site with a Records Repository. We're using Exchange 2007 Managed Folders to route e-mails to this repository based on the 'label' attached to the e-mail as set in the Exchange 2007 journaling options.
E-mails added to a Managed Folder get sent to SharePoint, they end up in the "Submitted E-mail Records" list of the Records Repository. That's according to plan, but the e-mails are not routed to the respective document library as defined by the label.
Instead an error appears in the event viewer for every e-mail listed in the Submitted E-mail Records list, on every interval of the records repository schedule (set to every two minutes for testing purposes): Value cannot be null, parameter name: g.
Sending a document from the SharePoint site iself to the Records Repository via the Send To... link works fine, but e-mails get stuck in the list... We have set Document Libraries in the Respository with and without content types (with matching names with the Label and the Record Routing rule set). Any ideas what could be wrong?
This is in the event log:
Every two minutes the following error appears in the Application Log:
Source: Office SharePoint Server
Category: Records Center
Type: Error
Event ID: 4975
User: N/A
Computer: SPS2007
Description:
Value cannot be null.
Parameter name: g
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
