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• Sharing large (multi-Gb) files with clients

  - by Tim Long

  I wasn't sure if this was the best place for this question, but I think it is squarely in the realm of the IT admin so that's the reason I put it here. We need to share large files (several Gigabytes) with external clients. We need a simple way of reliably and automatically publishing these files so that clients can then download them. Our organization has Windows desktops and a Windows SBS 2011 server. Sharing from our server is probably suboptimal from the client's perspective, because of the low upstream bandwidth of typical ADSL (around 1 Mbps) - it would take all day (9 hours for a 4Gb file) for the client to download the file. Uploading to a 3rd party sever is good for the client but painful for us, because we then have to deal with a multi-hour upload. Uploading to a third-part server would be less problematic if it could be made reliable and automatic, e.g. something like a Groove/SharePoint Workspace, simply drop the file in and wait for it to synchronize - but Groove has a 2Gb limit which is not big enough. So ideally I'd like a service with the following attributes: Must work for files of at least 5Gb, preferably 10Gb Once the transfer is started, it must be reliable (i.e. not sensitive to disconnections and service outages) and completely automatic Ideally, the sender would get a notification when the transfer completes. Has to work with Windows based systems. Any suggestions?

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• ClearOS - how to avoid getting stuck at a fsck message at boot?

  - by Scott Szretter

  I have had this happen a couple times - I have a ClearOS Enterprise 5.2 box, and due to a power outage or similar, it ends up showing an error at boot and saying that fsck needs to be run (I think it said with (or without?) the -a parameter). The problem is, I need this box to be headless, at a remote location (miles away)! SO, I need to come up with a solution on how to either have it automatically repair itself, without someone to be present with a monitor and keyboard. Another possibility is to simply avoid the issue all together - maybe there is something that can be changed so it's very unlikely to happen (I am unable to avoid the power outage of course - at least not practically). Finally, maybe it can be boot off a read only media (cd) or file system or similar? At least the base OS, so that it would always at least boot with enough configuration that might allow remote access, or basic connectivity?

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• How to add new partition to RAID-1 array on Redhat FC10?

  - by Peter Scott

  I have a RH FC10 system with RAID 1 partitions, here is mdadm.conf: # mdadm.conf written out by anaconda DEVICE partitions MAILADDR root ARRAY /dev/md1 level=raid1 num-devices=2 metadata=0.90 UUID=9588bfe1:ddfd5858:1067c814:ac499922 ARRAY /dev/md3 level=raid1 num-devices=2 metadata=0.90 UUID=3895ca46:c1526588:d48acd7e:c153aa83 ARRAY /dev/md4 level=raid1 num-devices=2 metadata=0.90 UUID=ebd4920f:b46c1f18:2eced24a:a21ca861 ARRAY /dev/md2 level=raid1 num-devices=2 metadata=0.90 UUID=048e8198:5d6d9682:d3a1e5c3:d475ad80 ARRAY /dev/md0 level=raid1 num-devices=2 metadata=0.90 UUID=d89ec2de:079d4be5:e00ee8f5:fcb19188 I want to carve off 500MB from md4 to make a new partition (for an AFS cache). I haven't touched mdadm or any other disk partitioning tools in years. md4 is 50GB and less than 10% used. What's the easiest way of doing this?

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• Is there a Unix/Linux platform equivalent of Telligent Community (formerly Community Server)?

  - by Scott A. Lawrence

  Telligent Community combines blogs, wikis, forums, and file-sharing capabilities into a single product with single sign-on, using all Microsoft technologies. Is there an equivalent offering that runs on Unix/Linux? Or would I have to pick and choose individual product offerings and figure out another option for single sign-on across them? Are there plug-ins for something like WordPress or MovableType that might add the necessary functionality? A friend of mine is looking to add a "members-only" area to her company's website, and since they're hosted on Dreamhost (and can't afford StackExchange pricing yet), I'm trying to find other options for them.

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• Recovering OS X Mail Accounts Lost in Crash

  - by Tim

  I had a hard crash on my Mac PowerBook and when I restarted, Mail came up with only my MobileMe account still available and I cannot figure out how to restore the other eight email accounts I have. The directories in ~/Library/Mail all seem to be there. I even did an rsync of the modified .plist files from a TimeMachine backup of the directory from before the crash (unfortunately, I was on travel, so the backup is more than a week old and I'd like to try and recover from that point without having to entirely restore from TimeMachine). I also did a fix permissions. So my questions are where exactly is the account information for Mac Mail kept? Any thoughts of what might have caused the failure? Why does only MobileMe come up? Any other thoughts on how to fix things?

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• Running the LibreOffice MSI installer in English

  - by Scott Severance

  I'm trying to install LibreOffice on a machine running a Korean version of Windows XP. I don't know Korean. I haven't used Windows with any frequency in many years, so I'm pretty lost. When I run the installer, it shows up in Korean. But, I want to customize the installation, so I need the installer to be in English. Googling took me to this page, where I found an example command to run the installer in Gaelic, which I modified for my system as follows: msiexec /i LibO_3.6.1_Win_x86_install_multi.msi TRANSFORMS=:1084 This works, except that I know less about Gaelic than I do about Korean. The help page provided a link to a page where I could look up the ID codes. From that page, I determined that the correct code was 1033 for US English and 2057 for UK English. When I substituted the code, I got an error message. Here's the messages as translated by Google, followed by the original: Transform can not be applied.Verify that the specified transform paths are valid. ?? ??? ??? ? ????. ??? ?? ??? ???? ?????. I can't very well search on a machine translation, so I don't know where to go from here.What is the problem? How can I make the installer operate in English? Alternatively, how can I change XP to display its interface in English, while keeping full functionality for typing in Korean?

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• HP to Cisco spanning tree root flapping

  - by Tim Brigham

  Per a recent question I recently configured both my HP (2x 2900) and Cisco (1x 3750) hardware to use MSTP for interoperability. I thought this was functional until I applied the change to the third device (HP switch 1 below) at which time the spanning tree root started flapping causing performance issues (5% packet loss) between my two HP switches. I'm not sure why. HP Switch 1 A4 connected to Cisco 1/0/1. HP Switch 2 B2 connected to Cisco 2/0/1. HP Switch 1 A2 connected to HP Switch 2 A1. I'd prefer the Cisco stack to act as the root. EDIT: There is one specific line - 'spanning-tree 1 path-cost 500000' in the HP switch 2 that I didn't add and was preexisting. I'm not sure if it could have the kind of impact that I'm describing. I'm more a security and monitoring guy then networking. EDIT 2: I'm starting to believe the problem lies in the fact that the value for my MST 0 instance on the Cisco is still at the default 32768. I worked up a diagram: This is based on every show command I could find for STP. I'll make this change after hours and see if it helps. Cisco 3750 Config: version 12.2 spanning-tree mode mst spanning-tree extend system-id spanning-tree mst configuration name mstp revision 1 instance 1 vlan 1, 40, 70, 100, 250 spanning-tree mst 1 priority 0 vlan internal allocation policy ascending interface TenGigabitEthernet1/1/1 switchport trunk encapsulation dot1q switchport mode trunk ! interface TenGigabitEthernet2/1/1 switchport trunk encapsulation dot1q switchport mode trunk ! interface Vlan1 no ip address ! interface Vlan100 ip address 192.168.100.253 255.255.255.0 ! Cisco 3750 show spanning tree: show spanning-tree MST0 Spanning tree enabled protocol mstp Root ID Priority 32768 Address 0004.ea84.5f80 Cost 200000 Port 53 (TenGigabitEthernet1/1/1) Hello Time 2 sec Max Age 20 sec Forward Delay 15 sec Bridge ID Priority 32768 (priority 32768 sys-id-ext 0) Address a44c.11a6.7c80 Hello Time 2 sec Max Age 20 sec Forward Delay 15 sec Interface Role Sts Cost Prio.Nbr Type ------------------- ---- --- --------- -------- -------------------------------- Te1/1/1 Root FWD 2000 128.53 P2p MST1 Spanning tree enabled protocol mstp Root ID Priority 1 Address a44c.11a6.7c80 This bridge is the root Hello Time 2 sec Max Age 20 sec Forward Delay 15 sec Bridge ID Priority 1 (priority 0 sys-id-ext 1) Address a44c.11a6.7c80 Hello Time 2 sec Max Age 20 sec Forward Delay 15 sec Interface Role Sts Cost Prio.Nbr Type ------------------- ---- --- --------- -------- -------------------------------- Te1/1/1 Desg FWD 2000 128.53 P2p Cisco 3750 show logging: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan100, changed state to down %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan100, changed state to up %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up HP Switch 1: ; J9049A Configuration Editor; Created on release #T.13.71 vlan 1 name "DEFAULT_VLAN" untagged 1-8,10,13-16,18-23,A1-A4 ip address 100.100.100.17 255.255.255.0 no untagged 9,11-12,17,24 exit vlan 100 name "192.168.100" untagged 9,11-12,17,24 tagged 1-8,10,13-16,18-23,A1-A4 no ip address exit vlan 21 name "Users_2" tagged 1,A1-A4 no ip address exit vlan 40 name "Cafe" tagged 1,4,7,A1-A4 no ip address exit vlan 250 name "Firewall" tagged 1,4,7,A1-A4 no ip address exit vlan 70 name "DMZ" tagged 1,4,7-8,13,A1-A4 no ip address exit spanning-tree spanning-tree config-name "mstp" spanning-tree config-revision 1 spanning-tree instance 1 vlan 1 40 70 100 250 password manager password operator HP Switch 1 show spanning tree: show spanning-tree Multiple Spanning Tree (MST) Information STP Enabled : Yes Force Version : MSTP-operation IST Mapped VLANs : 2-39,41-69,71-99,101-249,251-4094 Switch MAC Address : 0021f7-126580 Switch Priority : 32768 Max Age : 20 Max Hops : 20 Forward Delay : 15 Topology Change Count : 363,490 Time Since Last Change : 14 hours CST Root MAC Address : 0004ea-845f80 CST Root Priority : 32768 CST Root Path Cost : 200000 CST Root Port : 1 IST Regional Root MAC Address : 0021f7-126580 IST Regional Root Priority : 32768 IST Regional Root Path Cost : 0 IST Remaining Hops : 20 Root Guard Ports : TCN Guard Ports : BPDU Protected Ports : BPDU Filtered Ports : PVST Protected Ports : PVST Filtered Ports : | Prio | Designated Hello Port Type | Cost rity State | Bridge Time PtP Edge ----- --------- + --------- ---- ---------- + ------------- ---- --- ---- A1 | Auto 128 Disabled | A2 10GbE-CX4 | 2000 128 Forwarding | 0021f7-126580 2 Yes No A3 10GbE-CX4 | Auto 128 Disabled | A4 10GbE-SR | Auto 128 Disabled | HP Switch 1 Logging: I removed the date / time fields since they are inaccurate (no NTP configured on these switches) 00839 stp: MSTI 1 Root changed from 0:a44c11-a67c80 to 32768:0021f7-126580 00839 stp: MSTI 1 Root changed from 32768:0021f7-126580 to 0:a44c11-a67c80 00842 stp: MSTI 1 starved for an MSTI Msg Rx on port A4 from 0:a44c11-a67c80 00839 stp: MSTI 1 Root changed from 0:a44c11-a67c80 to 32768:0021f7-126580 00839 stp: MSTI 1 Root changed from 32768:0021f7-126580 to 0:a44c11-a67c80 00839 stp: MSTI 1 Root changed from 0:a44c11-a67c80 to ... HP Switch 2 Configuration: ; J9146A Configuration Editor; Created on release #W.14.49 vlan 1 name "DEFAULT_VLAN" untagged 1,3-17,21-24,A1-A2,B2 ip address 100.100.100.36 255.255.255.0 no untagged 2,18-20,B1 exit vlan 100 name "192.168.100" untagged 2,18-20 tagged 1,3-17,21-24,A1-A2,B1-B2 no ip address exit vlan 21 name "Users_2" tagged 1,A1-A2,B2 no ip address exit vlan 40 name "Cafe" tagged 1,13-14,16,A1-A2,B2 no ip address exit vlan 250 name "Firewall" tagged 1,13-14,16,A1-A2,B2 no ip address exit vlan 70 name "DMZ" tagged 1,13-14,16,A1-A2,B2 no ip address exit logging 192.168.100.18 spanning-tree spanning-tree 1 path-cost 500000 spanning-tree config-name "mstp" spanning-tree config-revision 1 spanning-tree instance 1 vlan 1 40 70 100 250 HP Switch 2 Spanning Tree: show spanning-tree Multiple Spanning Tree (MST) Information STP Enabled : Yes Force Version : MSTP-operation IST Mapped VLANs : 2-39,41-69,71-99,101-249,251-4094 Switch MAC Address : 0024a8-cd6000 Switch Priority : 32768 Max Age : 20 Max Hops : 20 Forward Delay : 15 Topology Change Count : 21,793 Time Since Last Change : 14 hours CST Root MAC Address : 0004ea-845f80 CST Root Priority : 32768 CST Root Path Cost : 200000 CST Root Port : A1 IST Regional Root MAC Address : 0021f7-126580 IST Regional Root Priority : 32768 IST Regional Root Path Cost : 2000 IST Remaining Hops : 19 Root Guard Ports : TCN Guard Ports : BPDU Protected Ports : BPDU Filtered Ports : PVST Protected Ports : PVST Filtered Ports : | Prio | Designated Hello Port Type | Cost rity State | Bridge Time PtP Edge ----- --------- + --------- ---- ---------- + ------------- ---- --- ---- A1 10GbE-CX4 | 2000 128 Forwarding | 0021f7-126580 2 Yes No A2 10GbE-CX4 | Auto 128 Disabled | B1 SFP+SR | 2000 128 Forwarding | 0024a8-cd6000 2 Yes No B2 | Auto 128 Disabled | HP Switch 2 Logging: I removed the date / time fields since they are inaccurate (no NTP configured on these switches) 00839 stp: CST Root changed from 32768:0021f7-126580 to 32768:0004ea-845f80 00839 stp: IST Root changed from 32768:0021f7-126580 to 32768:0024a8-cd6000 00839 stp: CST Root changed from 32768:0004ea-845f80 to 32768:0024a8-cd6000 00839 stp: CST Root changed from 32768:0024a8-cd6000 to 32768:0004ea-845f80 00839 stp: CST Root changed from 32768:0004ea-845f80 to 32768:0024a8-cd6000 00435 ports: port B1 is Blocked by STP 00839 stp: CST Root changed from 32768:0024a8-cd6000 to 32768:0021f7-126580 00839 stp: IST Root changed from 32768:0024a8-cd6000 to 32768:0021f7-126580 00839 stp: CST Root changed from 32768:0021f7-126580 to 32768:0004ea-845f80

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• Windows 7 64bit keyboard issues

  - by Scott

  I have a Pavilion dv4 notebook running Windows 7 64bit Enterprise edition. This morning I started to notice some really strange behavior in how it handled its built-in keyboard. At random intervals there will be a long delay in key presses, to which some keys will never show and other keys will continue to repeat until you hit the backspace. Other keys get mapped incorrectly to other keys. If I hook up an external keyboard the problem does not appear. Before I reformat the machine and do a fresh install, I thought I would check here to see if anyone has experienced this same issue and if so, how did you fix it?

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• OSX 10.8 Corrupted User Account Using Launchctl

  - by Scott

  I used the following command: launchctl unload -w /System/Library/LaunchAgents/com.apple.notificationcenterui.plist in an attempt to disable notification center. I'm not sure that I got all of the commands right and appear to have corrupted the account that I executed it from - I get a grey screen when I try to login on that account. Fortunately I have another account on the machine with admin privileges so I can still use the machine. I would however like to restore the account to a working condition preferably without having to resort to a complete system restore from my time machine backup. Is there a way of diagnosing the current status of this launchagent and returning it to its original state?

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• How can I move this file away?

  - by Tim

  I have identified the file that prevent me from further shrinking C: partition for Windows 7 OS. By query shrinking and then checking Event Viewer, this is the file: The last unmovable file appears to be: \ProgramData\Microsoft\Search\Data\Applications\Wi ndows\Projects\SystemIndex\Indexer\CiFiles\0001001 5.wid::$DATA I was wondering how to move this file away? I guess I have to move the whole \ProgramData away, not just that file?

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• SQL Server 2008 R2 upgrade fails on upgrade rule check

  - by Tim

  I'm trying to upgrade an evaluation instance of SQL Server 2008 to a fully licensed instance of SQL Server 2008 R2. I made it most of the way through the installer, but I'm getting stopped at the Upgrade Rules page - the SQL Server Analysis Services Upgrade Service Functional Check is failing. The specific error I get: Rule "SQL Server Analysis Services Upgrade Service Functional Check" failed. The current instance of the SQL Server Analysis Services service cannot be upgraded because the Analysis Services service is disabled or not online. Please start the service and then run the upgrade rules check again. Simple enough - just need to start the service. Here's where it gets troublesome. When I open Services and go to start the SQL Server Analysis Services (MSSQLSERVER) service, it provides me the following message: The SQL Server Analysis Services (MSSQLSERVER) service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs. Trying from the command line as Administrator yields: PS C:\Windows\System32 net start MSSQLServerOLAPService The SQL Server Analysis Services (MSSQLSERVER) service is starting... The SQL Server Analysis Services (MSSQLSERVER) service could not be started. The service did not report an error. More help is available by typing NET HELPMSG 3534. I've tried changing the logon setting of this service to Administrator, a user with admin privileges, and both the Local System and Network Service accounts - nothing works. In addition, when I look at the service through the SQL Server Configuration Manager (also run as Administrator), attempting to change the logon setting for the service results in the message: The server threw an exception. [0x80010105] I have no need for analysis services themselves - all I need is for this one service to be running long enough to do the R2 upgrade, then it can shut down again. Any thoughts on how to get the Analysis Services service running? Update: Checking the event log, I found an error logged to the Application log from the MSSQLServerOLAPService. It has event ID 0, task category (289), and says: The service cannot be started: XML parsing failed at line 1, column 4: Unrecognized input signature.

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• Resizing RAID 1 Array on Dell PowerEdge with Perc 4/Di & Windows SBS 2003

  - by Scott McKinney

  I have a Dell PowerEdge 2600 with Perc 4/Di RAID card and Windows SBS 2003 installed. The original system drive was a set of 17GB drives in a RAID 1 array. Over the years, these drives have failed (individually) and been replaced by a set of 73GB drives, but the RAID array is still 17GB in size. Is there a safe procedure to resize the RAID 1 array to use the entire 73GB without destroying/corrupting the data on the array? The Perc documentation mentions a Reconstruct option with Online Capacity Expansion, but is a woefully short on the exact details. Has anyone performed this procedure successfully (or unsuccessfully)? What were the steps? Are there any gotchas I should watch out for?

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• Configuring service restart with 'restart service after' parameter

  - by Tim Brigham

  It appears that sc.exe isn't capable of setting the 'restart service after' parameter and powershell isn't capable of setting up service restarts at all. My intended configuration is failure1/restart failure2/restart failure3/nothing with a five minute counter between each restart. The five minute timer is extremely important. Is there anything else I can look at other than some registry hackery configure this?

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• Errors reported by "powercfg -energy"

  - by Tim

  Running "powercfg -energy" under Windows 7 command line, I received a report with following three errors: System Availability Requests:Away Mode Request The program has made a request to enable Away Mode. Requesting Process \Device\HarddiskVolume2\Program Files\Windows Media Player\wmpnetwk.exe CPU Utilization:Processor utilization is high The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization. Average Utilization (%) 49.25 Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer. I was wondering for the first error, what does "enable away mode" mean? for the second, what utilization percentage of CPU is reasonable? for the third, what is "PCI Express Active-State Power Management (ASPM)"? How I can correct the three errors? Thanks and regards!

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• MBSA: failed to create empty document

  - by Scott

  We just purchased a Windows-based VPS that I've been tasked to set up as a web server. It's running Windows 2003 Server Datacenter Edition. I downloaded the latest version of Microsoft Baseline Security Analyzer and installed it, but when I try to run it I'm given an error message "Failed to create empty document." A search on Google gave the suggestion to change the path of the TEMP and TMP environment variables, which I tried but it made no difference. I also saw suggestions that this problem is caused by MMC, but I was just in MMC setting up a user account. What am I missing?

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• What's the best way to move c:\users to d:\users under vista/W7

  - by Scott

  I just installed Windows 7 RC1 and want to move c:\users to d:\users. What's the best way to do this? Due to the fact that Windows 7 creates a reserved partition that is mounted as C: in the recovery console, I had to use the following commands robocopy /mir /xj D:\Users E:\Users mklink D:\Users D:\Users /j Both D's in the mklink command are correct. When the system reboots, the drive that was D in the recovery console becomes the C drive.

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• Multiple Homed Windows 2008 Server / Windows 7 Client

  - by Daniel Scott

  I have a small Windows 2008 network, with some Windows 7 clients. The clients are both laptops with docking stations and I would like them to communicate with the Windows 2008 server (for filesharing) through the wired network whilst they're docked. Internet connectivity for all machines (clients and server) is via a Wireless LAN, so the wireless adapter in the Windows 7 clients stays active while they're docked. When the laptops are un-docked, it would be nice to still be able to contact the windows 2008 server for print sharing (and slower file sharing) - hence the server also being on the wireless LAN. The windows 2008 server is running Active Directory, DHCP and DNS. It controls DHCP leases on the wired network and holds the DNS records for "myserver.mycompany.local", which is what the filesharing clients connect to. Ideally I'd like the DNS records to return the wired IP first so that this is the address that the laptops will attempt initially - but there doesn't seem to be a way to do that? At present the server's IP on the wireless LAN comes out of an nslookup above the wired Lan IP. The multi-homing works perfectly - but in the wrong order! Switch on the wireless lan and ping myserver and it goes to the wireless IP. Disable the wireless on the client and do the same ping again and after a couple of seconds it starts pinging the wired address. Does anyone have any suggestions on how to make this work in a predictable order? - or even if it can work. Alternative 1? If it can't work, then would this work: Remove the wireless adapter from the server, put a wireless router/bridge on the wired network (set up to route to/from the wireless LAN's subnet), then configure the clients with two routes to the (now) single IP of the server with metrics favouring direct communication over the wired LAN first? Alternative 2? Should I instead single-home the laptops so all of their connectivity is via the wired-LAN while they're docked? (and route via the windows 2008 server - or a dedicated wireless bridge/router)? My concern here is that I'd like undocking to be seamless - and if the clients are in the middle of downloading something from the internet I wouldn't want whatever they're doing interupted as they switch IP addresses onto the Wireless network. Perhaps this isn't the case and I'm concerned over nothing? Any thoughts? :) UPDATE I seem to have cracked it (at least DNS entries come out in the order I hope for - and pinging the server with various combinations of wired, wireless and both interfaces enabled uses the IP I want) ... I set the binding order of the NICs on the Server (which is acting as Domain Controller, DHCP and DNS server) so that the Wired NIC is before the Wireless adapter. (Start -- type "Network Interfaces" -- Select "View Network Connections" -- Press Alt to show classic dropdown menus -- Advanced -- Advanced Settings) Now, an nslookup (from the client) of the server's hostname returns the Wired IP first, followed by the Wireless IP. The wired IP now seems to be used whenever it's contactable. Incidentally, the metrics on the wired and wireless routes (on the client) also favour the wired LAN (based on Windows' automatically assigned metrics) - but this was always the case, even when I was having trouble getting the wired IP to be "favoured". I'm not entirely sure if this is coincidence - or if a DNS server running on Windows, handing back IP addresses for itself does actually take the binding order of it's own network interfaces into account? It would be interesting to hear from someone who can confirm or deny that (or confirm that the binding order on the server plays a role for some other reason?)

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• Email delivery error

  - by Tim

  I sent an email, but immediately got a reply saying: Final-Recipient: rfc822;[email protected] Action: failed Status: 5.0.0 (permanent failure) Diagnostic-Code: smtp; 5.1.2 - Bad destination host 'DNS Hard Error looking up smtpint.xxx.edu (MX): NXDomain' (delivery attempts: 0) I was wondering what this error report means, where in the delivery route the error happened, who should be contacted to solve this issue and how to solve it? Thanks and regards! I also appreciate if someone can explain a bit more about the mechanism behind the email delivery.

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• How to edit multilevel list in Word 2011 Mac

  - by Tim Kemp

  I use the multilevel list feature in Word as described here to set up proper nested numbering linked to styles. I did this on Windows, and it worked well. Now I am editing the documents on my Mac using Word 2011. I need to modify the list style; I can create a new multi-level list style from the toolbar dropdown, but I can't right-click to edit an existing one. How can I edit my existing list style on Word for Mac? Thanks

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• ssh key questions

  - by Tim

  I have some questions regarding generating keys for ssh access: (1) Supposed there are two computers running ssh server service and I have generated a pair of key files on computer A and copy the public file to computer B. Is it true that this is only a one-way key: We only gave computer A permission to access computer B, not gave computer B permission to access computer A? If I now want to ssh from computer B to computer A, must I generat another pair of key files on computer B and copy the public file to computer A? (2) If I would like to connect a single local computer to several remote servers, is it to generate a common pair of key files only once on the local and copy the same public file to the remote servers, or to generate different pair of key files on the local for different remote servers? (3) If I would like to connect several local computers to a single remote server, when copying the public files from different local computers to the remote server, is it to combine them together into a single authorized_keys file or store them in different authorized_keys files? (4) If there are several servers shared the same file system by, for example, NFS, how to generate keys and arrange the key files for accessing from one server to the other? Also how to still generate keys and arrange the key files for a local computer to access anyone of the servers? All the machines above are Linux.Please provide examples and commands in your reply so that I can better understand how to solve the problems. Thanks and regards!

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• How to diagnose computer lockup/freezing problem

  - by Scott Mitchell

  I built a desktop computer a couple years back with the following specs: CPU: Intel Core 2 Quad Q9300 Yorkfield 2.5GHz 6MB L2 Cache LGA 775 95W Quad-Core Processor BX80580Q9300 Motherboard: EVGA 122-CK-NF68-T1 LGA 775 NVIDIA nForce 680i SLI ATX Intel Motherboard Video Card: Two EVGA 256-P2-N758-TR GeForce 8600GT SCC 256MB 128-bit GDDR3 PCI Express x16 SLI Supported Video Card PSU: SeaSonic S12 Energy Plus SS-550HT 550W ATX12V V2.3 / EPS12V V2.91 SLI Certified CrossFire Ready 80 PLUS Certified Active PFC Power Supply Memory: Two G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Dual Channel Kit Desktop Memory Model F2-6400CL5D-4GBPQ Since its inception, the machine has periodically locked up, the regularlity having varied over the years from once a day to once a month. Typically, lockups happen once every few days. By "lockup" I mean my computer just freezes. The screen locks up, I can't move the mouse. Hitting keys on my keyboard that normally turn LEDs on or off on the keyboard (such as Caps Lock) no longer turn the LEDs on or off. If there was music playing at the time of the lockup, noise keeps coming out of the speakers, but it's just the current frequency/note that plays indefinitely. There is no BSOD. When such a lockup occurs I have to do a hard reboot by either turning off the computer or hitting the reset button. I have the most recent version of the NVIDIA hardware drivers, and update them semi-regularly, but that hasn't seemed to help. I am currently using Windows 7 x64, but was previously using Windows Server 2003 x64 and having the same lockup issues. My guess is that it's somehow video driver or motherboard related, but I don't know how to go about diagnosing this problem to narrow down which of the two is the culprit. Additional information re: cooling Regarding cooling... I've not installed any after-market cooling systems aside from two regular fans I scavenged from an older computer. The fan atop the CPU is the one that shipped with it. One of the two scavenged fans I added it located at the bottom tower of the corner, in an attempt to create some airflow from front to back. The second fan is pointed directly at the two video cards. SpeedFan installation and readings Per studiohack's suggestion, I installed SpeedFan, which provided the following temperature readings: GPU: 63C GPU: 65C System: 76C CPU: 64C AUX: 36C Core 0: 78C Core 1: 76C Core 2: 79C Core 3: 79C Update #3: Another Lockup :-( Well, I had another lockup last night. :-( SpeedFan reported the CPU temp at 38 C when it happened, and there was no spike in temperature leading up to the freeze. One thing I notice is that the freeze seems more likely to happen if I am watching a video. In fact, of the last 5 freezes over the past month, 4 of them have been while watching a video on Flickr. Not necessarily the same video, but a video nevertheless. I don't know if this is just coincidence or if it means anything. (As an aside, each night before bedtime my 2 year old daughter sits on my lap and watches some home videos on Flickr and, in the last month, has learned the phrase, "Uh oh, computer broke.") Update #4: MemTest86 and 3DMark06 Test Results: Per suggestions in the comments, I ran the MemTest86 overnight and it cycled through the 8 GB of memory 5 times without error. I also ran the 3DMark06 test without a problem (see my scores at http://3dmark.com/3dm06/15163549). So... what now? :-) Any further suggestions on what to check? Is there some way to get a stack trace or something when the computer locks like that? Thanks

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• Acer M5 481pt 6488 use of touchscreen stylus

  - by Scott Decker

  I am wanting to do some basic drawing with Adobe Illustrator using a touchscreen stylus. I was looking at an answer to a different question, and Ben Richards had made mention that laptops that support digitizer (possibly wrong terminology) technology is superior. I tried a quick search to see if my model supports that, but I couldn't find anything. How can I find out if my laptop supports this technology? Thanks a bunch!

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• Windows Fax and Scan

  - by Scott

  I'm trying to setup Fax Server on Server 2008 R2. The role installs fine. However from Windows Fax and Scan - Tools - Fax Accounts... I am unable to setup an account. I get the following error. "There was a nerror in configuring the account. Please contact your administrator." I've tried a number of things including removing the Fax Server role and reinstalling. No change. Removing registry keys specified in other forums. No change. In my attempts today I at one point did have the fax printer installed but removed it while I was trying to get x64 and x32 drivers installed. Now I can't get it back. Any ideas?

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• What does "Use mandatory profiles on the RD Session Host server" do?

  - by Scott Chamberlain

  The description for "Use mandatory profiles on the RD Session Host server" is a little ambiguous: This policy setting allows you to specify whether Remote Desktop Services uses a mandatory profile for all users connecting remotely to the RD Session Host server. If you enable this policy setting, Remote Desktop Services uses the path specified in the Set path for Remote Desktop Services Roaming User Profile policy setting as the root folder for the mandatory user profile. All users connecting remotely to the RD Session Host server use the same user profile. If you disable or do not configure this policy setting, mandatory user profiles are not used by users connecting remotely to the RD Session Host server. I have a situation where only some users need to use mandatory profiles for logging in to a Remote Desktop Session Host. If I have some users with ntuser.dat and some users ntuser.man in their roaming profile what will RD Session Host do To a user who has ntuser.man in their roaming profile and has the setting set to Disabled? To a user who has ntuser.dat in their roaming profile and has the setting set to Enabled?

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• Online OCR website for processing an entire pdf file at one time?

  - by Tim

  I am looking for an online OCR website for processing a multi-page pdf file at one time. Free preferably. I know http://www.newocr.com/. If I am correct, it can only OCR one page at a time, by manually clicking "Preview" and then clicking "OCR" for each page. After each page is OCRed, I have to copy out the text result manually too. If my pdf file has 30~ pages, it will be tedious to repeat the above process for each page. I wonder if there is some other online websites that OCR a whole pdf file, without asking me for manual operation? Thanks!

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