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  • ExaLogic 2.01 Implementations– partner resource kit & training material

    - by JuergenKress
    Are you working on ExaLogic 2.01 Implementations? Let us know, we are happy to support you! Please make sure that you contact us for dedicated technical support. Additional we added new material to the ExaLogic wiki page. Benefits of deploying Oracle e-Business Suite on Exalogic and Exadata.pdf Exalogic-security-1561688.pdf Oracle Exalogic Elastic Cloud Satement of direction.pdf (Oracle and partner confidential) ExaLogic 2.01 Training material For all material, please visit the WebLogic Community Workspace (WebLogic Community membership required). WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: ExaLogic,ExaLogic 2.01,ExaLogic kit,ExaLogic trianing,enablement,education,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • The Raspberry Pi JavaFX In-Car System (Part 3)

    - by speakjava
    Ras Pi car pt3 Having established communication between a laptop and the ELM327 it's now time to bring in the Raspberry Pi. One of the nice things about the Raspberry Pi is the simplicity of it's power supply.  All we need is 5V at about 700mA, which in a car is as simple as using a USB cigarette lighter adapter (which is handily rated at 1A).  My car has two cigarette lighter sockets (despite being specified with the non-smoking package and therefore no actual cigarette lighter): one in the centre console and one in the rear load area.  This was convenient as my idea is to mount the Raspberry Pi in the back to minimise the disruption to the very clean design of the Audi interior. The first task was to get the Raspberry Pi to communicate using Wi-Fi with the ELM 327.  Initially I tried a cheap Wi-Fi dongle from Amazon, but I could not get this working with my home Wi-Fi network since it just would not handle the WPA security no matter what I did.  I upgraded to a Wi Pi from Farnell and this works very well. The ELM327 uses Ad-Hoc networking, which is point to point communication.  Rather than using a wireless router each connecting device has its own assigned IP address (which needs to be on the same subnet) and uses the same ESSID.  The settings of the ELM327 are fixed to an IP address of 192.168.0.10 and useing the ESSID, "Wifi327".  To configure Raspbian Linux to use these settings we need to modify the /etc/network/interfaces file.  After some searching of the web and a few false starts here's the settings I came up with: auto lo eth0 wlan0 iface lo inet loopback iface eth0 inet static     address 10.0.0.13     gateway 10.0.0.254     netmask 255.255.255.0 iface wlan0 inet static     address 192.168.0.1     netmask 255.255.255.0     wireless-essid Wifi327     wireless-mode ad-ho0 After rebooting, iwconfig wlan0 reported that the Wi-Fi settings were correct.  However, ifconfig showed no assigned IP address.  If I configured the IP address manually using ifconfig wlan0 192.168.0.1 netmask 255.255.255.0 then everything was fine and I was able to happily ping the IP address of the ELM327.  I tried numerous variations on the interfaces file, but nothing I did would get me an IP address on wlan0 when the machine booted.  Eventually I decided that this was a pointless thing to spend more time on and so I put a script in /etc/init.d and registered it with update-rc.d.  All the script does (currently) is execute the ifconfig line and now, having installed the telnet package I am able to telnet to the ELM327 via the Raspberry Pi.  Not nice, but it works. Here's a picture of the Raspberry Pi in the car for testing In the next part we'll look at running the Java code on the Raspberry Pi to collect data from the car systems.

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  • Recommended Patches For R12.1.3 Procurement Contracts, Contract Terms Library or Repository Contracts

    - by Oracle_EBS
    If you are implementing or upgrading to R12.1.3 Procurement Contracts, Contract Terms Library or Repository Contracts, then please review the following note for a list of recommended patches to apply on top of 12.1.3: 1349213.1: Recommended Patches For R12.1.3 Procurement Contracts and Contracts Core. Note that currently the methods given in Note 1400757.1: How to Find E-Business Suite Recommended Patches may not give the same patch listing given in Note 1349213.1.

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  • Customer Experience and BPM – From Efficiency to Engagement

    - by Ajay Khanna
    Over the last few years, focus of BPM has been mainly to improve the businesses efficiency. To create more efficient processes, to remove bottlenecks, to automate processes. That still holds true and why not? Isn’t BPM all about continuous improvement? BPM facilitates and requires business and IT collaboration. But business also requires working with customer. Do we not want to get close to and collaborate with our customers? This is where Social BPM takes BPM a step further. It not only allows people within an organization to collaborate to design exceptional processes, not only lets them collaborate on resolving a case but also let them engage with the customers. Engaging with customer means, first of all, connecting with them on their terms and turf. Take a new account opening process. Can a customer call you and initiate the process? Can a customer email you, or go to the website and initiate the process? Can they tweet you and initiate the process? Can they check the status of process via any channel they like? Can they take a picture of damaged package delivery and kick-off a returns process from their mobile device, with GIS data? Yes, these are various aspects to consider during process design if the goal is better customer experience and engagement. Of course, we want to be efficient and agile, but the focus here needs to be the customer. Now when the customer is tweeting about your products, posting on Facebook and Yelp about their experience with your company (and your process), you need to seek out that information. You need to gather and analyze the customer’s feedback on the social media and use that information to improve the processes and products. This is an excellent source of product and process ideation. So BPM is no longer only about improving back-office process efficiency, it is moving into a new and exciting phase of improving frontline customer facing processes, customer experience and engagement. Let me know how you think BPM can enhance customer experience.

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  • Recording Available: What's New in ETPM v2.3.0?

    - by Wes Curtis
    Our team has published recordings for 'What's New in ETPM v2.3.1?' as well as overviews of features in a number of functional areas. Partners and customers who are considering implementing on or upgrading to recent versions like 2.3.1 have asked for a similar overview of the features available in ETPM v2.3.0 so they have a more complete view of what has been recently released. The What's New in ETPM v2.3.0? recording presents an overview of the features delivered in the ETPM v2.3.0 release. This recording was conducted in an ETPM v2.3.1 environment but the content focuses solely on those features new to ETPM v2.3.0.    

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  • Where to install JDBC drivers in Hyperic Server

    - by Svish
    I have installed Hyperic Server 4.4.0 and I want to use an SQL plugin that connects to an Oracle database. To make this work on the Agent i had to download a JDBC driver for Oracle and put it in [agent-dir]/bundles/[bundle-dir]/pdk/lib. I can now run my plugin on the agent using java -jar hq-products.jar .... Now I want to add it so that it shows up in the server hq. I put the plugin in the appropriate directory and I can add it as a platform service. However, when i try to configure the plugin I get the following error: No suitable driver found for jdbc:oracle:thin:@blah.blah:blah:blah This is the same error I got on the client before I added the Oracle JDBC driver, so I assume that's the problem here too. But where do I put the JDBC drivers on the server?

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  • New Coherence 12c White Paper: The Advantages of Coherence on Exalogic

    - by JuergenKress
    This white paper provides you with an overview of both Oracle Coherence and Oracle Exalogic Elastic Cloud, and how businesses can realize even greater benefits from these technologies when they are used in tandem. Get the white paper here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Coherence,OOW,Oracle OpenWorld,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • An Interview with JavaOne Rock Star Martijn Verburg

    - by Janice J. Heiss
    An interview with JavaOne Rock Star Martijn Verburg, by yours truly, titled “Challenging the Diabolical Developer: A Conversation with JavaOne Rock Star Martijn Verburg,” is now up on otn/java. Verburg, one of the leading movers and shakers in the Java community, is well known for his ‘diabolical developer” talks at JavaOne where he uncovers some of the worst practices that Java developers are prone to. He mentions a few in the interview: * “A lack of communication: Software development is far more a social activity than a technical one; most projects fail because of communication issues and social dynamics, not because of a bad technical decision. Sadly, many developers never learn this lesson.* No source control: Some developers simply store code in local file systems and e-mail the code in order to integrate their changes; yes, this still happens.* Design-driven design: Some developers are inclined to cram every design pattern from the Gang of Four (GoF) book into their projects. Of course, by that stage, they've actually forgotten why they're building the software in the first place.” He points to a couple of core assumptions and confusions that lead to trouble: “One is that developers think that the JVM is a magic box that will clean up their memory and make their code run fast, as well as make them cups of coffee. The JVM does help in a lot of cases, but bad code can and will still lead to terrible results! The other trend is to try to force Java (the language) to do something it's not very good at, such as rapid Web development. So you get a proliferation of overly complex frameworks, libraries, and techniques trying to get around the fact that Java is a monolithic, statically typed, compiled, OO environment. It's not a Golden Hammer!” Verburg has many insightful things to say about how to keep a Java User Group (JUG) going, about the “Adopt a JSR” program, bugathons, and much more. Check out the article here.

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  • Webcast Series Part II: Integrated Infrastructure and Lifecycle Solutions for Capital Assets - A New Delivery Model

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif";} Register today for the second part of this webcast series on Thursday, November 29, 2012 10:00 a.m. PT/ 1:00 p.m. ET Project Portfolio Management solutions have immediate and lasting impact o both Provider’s and Contractor’s bottom lines by helping to manage the costs and risks of healthcare infrastructure projects from planning through handing-over and operating. During this Webcast, Integrated Infrastructure and Lifecycle Solutions for Capital Assets - A New Delivery Model, Garrett Harley and Thomas Koulouris will continue their discussion on Healthcare Infrastructure strategy changes and will cover the following topics: The shift in the Healthcare infrastructure strategy and how it will impact providers and contractors The Integrated Infrastructure & Lifecycle Solutions for Capital Assets and how these solutions help your business Communication and integration between providers and contractors and why it is so important to your bottom line The new integrated delivery system in Healthcare infrastructure and how Project Portfolio Management is so critical to the success of that system.

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  • Airline mess - what a journey

    - by Mike Dietrich
    What a day, what a journey ... Flew this noon from Munich to Zuerich for catch my ongoing flight to San Francisco with Swiss. And that day did start very well as Lufthansa messed up the connection flight by 42 minutes for a 35 minute flight. And as I was obviously the only passenger connection to San Francisco nobody picked me up at the airplane to bring me directly to my connection as Swiss did for the 8 passengers connection to Miami. So I missed my flight. What a start - and many thanks to Lufthansa. I was not the only one missing a connection as Lufthansa/Swiss had canceled the flight before due to "technical problems". In Zuerich Swiss did rebook me via Frankfurt with Lufthansa to board a United Airlines flight to San Francisco. "Ouch" I thought. I had my share of experience with United already as they've messed up my luggage on the way to San Francisco some years ago and it took them five (!!!) days to fly my bag over and deliver it. But actually it was the only option today. So I said "Yes". A big mistake as I've learned later on. The Frankfurt flight was delayed as well "due to a late incoming aircraft". But there was plenty of time. And I went to the Swiss counter at the gate and let them check if my baggage is on that flight to Frankfurt. They've said "Yes". Boarding the plane with a delay of 45 minutes (the typical Lufthansa delay these days) I spotted my Rimowa trolley right next to the plane on the airfield. So I was sure that it will be send to Frankfurt. In Frankfurt I went to the United counter once it did open - had to go through the passport check they do for US flights as well - and they've said "Yes, your luggage is with us". Well ... Arriving in San Francisco with just a bit of a some minutes delay and a very fast immigration procedure I saw the first bags with Priority tags getting pushed to the baggage claim - but mine was not there. I did wait ... and wait ... and wait. Well, thanks United, you did it again!!! I flew twice in the past years United Airlines - and in both cases they've messed up my luggage on the way to San Francisco. How lovely is that ... Now the real fun started again as the lady at the "Lost and Found" counter for luggage spotted my luggage in her system in Zuerich - and told me it's supposed to be sent with LH1191 to Frankfurt on Sept 27. But this was yesterday in Europe - it's already Sept 28 - and I saw my luggage in front of the airplane. So I'd suppose it's in Frankfurt already. But what could she do? Nothing but doing the awful paperwork. And "No Mr Dietrich, we don't call international numbers". Thank you, United. Next time I'll try to get a contract for a US land line in advance. They can't even tell you which plane will bring your luggage. It may be tomorrow with UA flight arriving around 4pm in SFO. I'm looking forward to some hours in the wonderful United Airlines call center waiting line. Last time I did spend 60-90 minutes every day until I got my luggage. If it takes again that long then OOW will be over by then. I love airline travel - and especially with United Airlines. And by the way ... they gave us these nice fancy packages during the flight:  That looks good - what's in that box??? Yes, really ... a bag of potato chips. Pure fat - very healthy.  I doubt that I'll ever fly United Airlines again!!!

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  • Personalized Pricing

    - by David Dorf
    In past postings I've spent a fair amount of time talking about targeted promotions.  Using a complete view of the customer that includes purchase history, location history, and psychographics gleaned from social media, we can select the offer with the greatest chance of redemption.  This is done to influence shopping behavior, which might be introducing the consumer to a new product line, increasing their basket size, increasing frequency of purchases, etc. Safeway seems to be taking a slightly different approach with their personalized pricing.  In additional to offering electronic coupons and club card offers, they are also providing a personalized price for certain items based on purchase history.  So when Sally want to shop at Safeway, she first checks the "Just for U" website for three types of deals.  She starts by selecting manufacturer coupons to load into her loyalty card, then she checks the Club Card for offers like "buy one get one free." The third step is the interesting one.  Safeway will set a particular lower price for Sally good for 90 days on items she buys often.  Clearly this isn't enforcing a new behavior but rather instilling loyalty.  I would love to know exactly how they are determining the personalized price.  Of course bargain hunters can still stack the three offers so they can, for example, get their $4.99 Oatmeal for $0.72. I like this particular question and answer from their website's FAQ: My offers are not that great. Can I tell you what offers I need? That's a good idea. That functionality is not currently available, but we appreciate your input and are constantly improving our just for U program. Stay tuned for exciting enhancements! I suppose if Safeway is tracking all the purchases, they can easily determine whether the customer if profitable.  As long as the customer stays profitable, why not let them determine a few offers themselves?  Food for thought.

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  • Why Does Adding a UDF or Code Truncates the # of Resources in List?

    - by Jeffrey McDaniel
    Go to the Primavera - Resource Assignment History subject area.  Go under Resources, General and add fields Resource Id, Resource Name and Current Flag. Because this is using a historical subject area with Type II slowly changing dimensions for Resources you may get multiple rows for each resource if there have been any changes on the resource.  You may see a few records with current flags = 0, and you will see a row with current flag = 1 for all resources. Current flag = 1 represents this is the most up to date row for this resource.  In this query the OBI server is only querying the W_RESOURCE_HD dimension.  (Query from nqquery log) select distinct 0 as c1,      D1.c1 as c2,      D1.c2 as c3,      D1.c3 as c4 from       (select distinct T10745.CURRENT_FLAG as c1,                T10745.RESOURCE_ID as c2,                T10745.RESOURCE_NAME as c3           from                 W_RESOURCE_HD T10745 /* Dim_W_RESOURCE_HD_Resource */            where  ( T10745.LAST_RUN_PER_DAY_FLAG = 1 )       ) D1 If you add a resource code to the query now it is forcing the OBI server to include data from W_RESOURCE_HD, W_CODES_RESOURCE_HD, as well as W_ASSIGNMENT_SPREAD_HF. Because the Resource and Resource Codes are in different dimensions they must be joined through a common fact table. So if at anytime you are pulling data from different dimensions it will ALWAYS pass through the fact table in that subject areas. One rule is if there is no fact value related to that dimensional data then nothing will show. In this case if you have a list of 100 resources when you query just Resource Id, Resource Name and Current Flag but when you add a Resource Code the list drops to 60 it could be because those resources exist at a dictionary level but are not assigned to any activities and therefore have no facts. As discussed in a previous blog, its all about the facts.   Here is a look at the query returned from the OBI server when trying to query Resource Id, Resource Name, Current Flag and a Resource Code.  You'll see in the query there is an actual fact included (AT_COMPLETION_UNITS) even though it is never returned when viewing the data through the Analysis. select distinct 0 as c1,      D1.c2 as c2,      D1.c3 as c3,      D1.c4 as c4,      D1.c5 as c5,      D1.c1 as c6 from       (select sum(T10754.AT_COMPLETION_UNITS) as c1,                T10706.CODE_VALUE_02 as c2,                T10745.CURRENT_FLAG as c3,                T10745.RESOURCE_ID as c4,                T10745.RESOURCE_NAME as c5           from                 W_RESOURCE_HD T10745 /* Dim_W_RESOURCE_HD_Resource */ ,                W_CODES_RESOURCE_HD T10706 /* Dim_W_CODES_RESOURCE_HD_Resource_Codes_HD */ ,                W_ASSIGNMENT_SPREAD_HF T10754 /* Fact_W_ASSIGNMENT_SPREAD_HF_Assignment_Spread */            where  ( T10706.RESOURCE_OBJECT_ID = T10754.RESOURCE_OBJECT_ID and T10706.LAST_RUN_PER_DAY_FLAG = 1 and T10745.ROW_WID = T10754.RESOURCE_WID and T10745.LAST_RUN_PER_DAY_FLAG = 1 and T10754.LAST_RUN_PER_DAY_FLAG = 1 )            group by T10706.CODE_VALUE_02, T10745.RESOURCE_ID, T10745.RESOURCE_NAME, T10745.CURRENT_FLAG      ) D1 order by c4, c5, c3, c2 When querying in any subject area and you cross different dimensions, especially Type II slowly changing dimensions, if the result set appears to be short the first place to look is to see if that object has associated facts.

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  • Using position function for accessing particular node when using While Activity in SOA 11.1.1.5

    - by AJ
    Hi If you are using while activity in SOA Suite 11.1.1.5 and within loop you have a requirement to access repeating node of XML. You might need to use below XPATH expression for accessing the node. Here is the XML that I am using for this example <?xml version='1.0' encoding='UTF-8'?> David DemoJob 1 2012-04-15 40000 0 10 Steve TestJob 1 2012-04-15 40000 0 10 Here you can notice that Emp node is repeating i.e. EmpCollection node will contain multiple employees. Now in loop one of assign activity you need to access a particular node for e.g. For first time loop runs you want to access first node and second time second node and so on. You need to make use of postion() function like bpws:getVariableData('Receive1_Read_InputVariable','body','/ns4:EmpCollection/ns4:Emp[position()=$loopCounter]/ns4:job') Please Note: Here loopCounter is a variable that we have created of type xsd:int and prior to loop we have initialized a value of 1. Loop will run depending on the number of Emp nodes present at runtime. For that in while Activity you can use below XPATH expression ora:countNodes('Receive1_Read_InputVariable','body','/ns4:EmpCollection/ns4:Emp')=bpws:getVariableData('loopCounter') Do let me know in case of any issues or concern. Cheers AJ

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  • Some More New ADF Features in JDeveloper 11.1.2

    - by Steven Davelaar
    The official list of new features in JDeveloper 11.1.2 is documented here. While playing with JDeveloper 11.1.2 and scanning the web user interface developer's guide for 11.1.2, I noticed some additional new features in ADF Faces, small but might come in handy:  You can use the af:formatString and af:formatNamed constructs in EL expressions to use substituation variables. For example: <af:outputText value="#{af:formatString('The current user is: {0}',someBean.currentUser)}"/> See section 3.5.2 in web user interface guide for more info. A new ADF Faces Client Behavior tag: af:checkUncommittedDataBehavior. See section 20.3 in web user interface guide for more info. For this tag to work, you also need to set the  uncommittedDataWarning  property on the af:document tag. And this property has quite some issues as you can read here. I did a quick test, the alert is shown for a button that is on the same page, however, if you have a menu in a shell page with dynamic regions, then clicking on another menu item does not raise the alert if you have pending changes in the currently displayed region. For now, the JHeadstart implementation of pending changes still seems the best choice (will blog about that soon). New properties on the af:document tag: smallIconSource creates a so-called favicon that is displayed in front of the URL in the browser address bar. The largeIconSource property specifies the icon used by a mobile device when bookmarking the page to the home page. See section 9.2.5 in web user interface guide for more info. Also notice the failedConnectionText property which I didn't know but was already available in JDeveloper 11.1.1.4. The af:showDetail tag has a new property handleDisclosure which you can set to client for faster rendering. In JDeveloper 11.1.1.x, an expression like #{bindings.JobId.inputValue} would return the internal list index number when JobId was a list binding. To get the actual JobId attribute value, you needed to use #{bindings.JobId.attributeValue}. In JDeveloper 11.1.2 this is no longer needed, the #{bindings.JobId.inputValue} expression will return the attribute value corresponding with the selected index in the choice list. Did you discover other "hidden" new features? Please add them as comment to this blog post so everybody can benefit. 

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  • Partner Showcase -- GreyHeller

    - by PeopleTools Strategy
    This is the next in a series of posts spotlighting some of our creative partners.  GreyHeller is a PeopleSoft-focused software company founded by PeopleTools alumni Larry Grey and Chris Heller.  GreyHeller’s products focus on addressing the technology needs of PeopleSoft customers in the areas of mobile Enablement, reporting/business intelligence, security, and change management.  The company helps customers protect and extend their investment in PeopleSoft.GreyHeller’s products and services are in use by nearly 100 PeopleSoft customers on 6 continents.  Their product solutions are lightweight bolt-ons--extensions to a customer’s PeopleSoft environment requiring no new infrastructure.  This makes for rapid implementations.A major area of interest for PeopleSoft customers these days is mobile enablement.  GreyHeller's current mobile implementations include the following customers: Texas Christian University (Live:  TCU student newspaper article here) Coppin State University (Live) University of Cambridge (June go-live) HealthSouth (June go-live) Frostburg State Univrsity (Q3 go-live) Amedisys (Q3 go-live) GreyHeller maintains a PeopleTools-focused blog that provides tips, techniques, and code snippets aimed at helping PeopleSoft customers make the most of their PeopleSoft system.  In addition to their blog, the GreyHeller team conducts and records weekly webinars that demonstrate latest PeopleTools features and Tips and techniques.  Recordings of these webinars can be accessed here.Visit GreyHeller’s web site for more information on the company and its work.

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  • Using Coherence API to get POF bytes

    - by Bruno.Borges
    Someone raised the question on how to use the Coherence API to get the bytes of an object in POF (Portable Object Format) programatically. So I came up with this small code that shows the very cool API simple usage :-)   SimplePofContext spc = new SimplePofContext();    spc.registerUserType(0, User.class, new UserSerializer());    // consider UserSerializer as an implementation of PofSerializer            User u = new User();    u.setId(21);    u.setName("Some Name");    u.setEmail("[email protected]");            ByteArrayOutputStream baos = new ByteArrayOutputStream();    DataOutput dataOutput = new DataOutputStream(baos);    BufferOutput bufferOutput = new WrapperBufferOutput(dataOutput);    spc.serialize(bufferOutput, u);            byte[] byteArray = baos.toByteArray();    System.out.println(Arrays.toString(byteArray));  Easy, isn't?

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  • Customer retention - why most companies have it wrong

    - by Michel Adar
    At least in the US market it is quite common for service companies to offer an initially discounted price to new customers. While this may attract new customers and robe customers from competitors, it is my argument that it is a bad strategy for the company. This strategy gives an incentive to change companies and a disincentive to stay with the company. From the point of view of the customer, after 6 months of being a customer the company rewards the loyalty by raising the price. A better strategy would be to reward customers for staying with the company. For example, by lowering the cost by 5% every year (compound discount so it does never get to zero). This is a very rational thing to do for the company. Acquiring new customers and setting up their service is expensive, new customers also tend to use more of the common resources like customer service channels. It is probably true for most companies that the cost of providing service to a customer of 10 years is lower than providing the same service in the first year of a customer's tenure. It is only logical to pass these savings to the customer. From the customer point of view, the competition would have to offer something very attractive, whether in terms of price or service, in order for the customer to switch. Such a policy would give an advantage to the first mover, but would probably force the competitors to follow suit. Overall, I would expect that this would reduce the mobility in the market, increase loyalty, increase the investment of companies in loyal customers and ultimately, increase competition for providing a better service. Competitors may even try to break the scheme by offering customers the porting of their tenure, but that would not work that well because it would disenchant existing customers and would be costly, assuming that it is costlier to serve a customer through installation and first year. What do you think? Is this better than using "save offers" to retain flip-floppers?

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  • Data management in unexpected places

    - by Ashok_Ora
    Normal 0 false false false EN-US X-NONE X-NONE Data management in unexpected places When you think of network switches, routers, firewall appliances, etc., it may not be obvious that at the heart of these kinds of solutions is an engine that can manage huge amounts of data at very high throughput with low latencies and high availability. Consider a network router that is processing tens (or hundreds) of thousands of network packets per second. So what really happens inside a router? Packets are streaming in at the rate of tens of thousands per second. Each packet has multiple attributes, for example, a destination, associated SLAs etc. For each packet, the router has to determine the address of the next “hop” to the destination; it has to determine how to prioritize this packet. If it’s a high priority packet, then it has to be sent on its way before lower priority packets. As a consequence of prioritizing high priority packets, lower priority data packets may need to be temporarily stored (held back), but addressed fairly. If there are security or privacy requirements associated with the data packet, those have to be enforced. You probably need to keep track of statistics related to the packets processed (someone’s sure to ask). You have to do all this (and more) while preserving high availability i.e. if one of the processors in the router goes down, you have to have a way to continue processing without interruption (the customer won’t be happy with a “choppy” VoIP conversation, right?). And all this has to be achieved without ANY intervention from a human operator – the router is most likely to be in a remote location – it must JUST CONTINUE TO WORK CORRECTLY, even when bad things happen. How is this implemented? As soon as a packet arrives, it is interpreted by the receiving software. The software decodes the packet headers in order to determine the destination, kind of packet (e.g. voice vs. data), SLAs associated with the “owner” of the packet etc. It looks up the internal database of “rules” of how to process this packet and handles the packet accordingly. The software might choose to hold on to the packet safely for some period of time, if it’s a low priority packet. Ah – this sounds very much like a database problem. For each packet, you have to minimally · Look up the most efficient next “hop” towards the destination. The “most efficient” next hop can change, depending on latency, availability etc. · Look up the SLA and determine the priority of this packet (e.g. voice calls get priority over data ftp) · Look up security information associated with this data packet. It may be necessary to retrieve the context for this network packet since a network packet is a small “slice” of a session. The context for the “header” packet needs to be stored in the router, in order to make this work. · If the priority of the packet is low, then “store” the packet temporarily in the router until it is time to forward the packet to the next hop. · Update various statistics about the packet. In most cases, you have to do all this in the context of a single transaction. For example, you want to look up the forwarding address and perform the “send” in a single transaction so that the forwarding address doesn’t change while you’re sending the packet. So, how do you do all this? Berkeley DB is a proven, reliable, high performance, highly available embeddable database, designed for exactly these kinds of usage scenarios. Berkeley DB is a robust, reliable, proven solution that is currently being used in these scenarios. First and foremost, Berkeley DB (or BDB for short) is very very fast. It can process tens or hundreds of thousands of transactions per second. It can be used as a pure in-memory database, or as a disk-persistent database. BDB provides high availability – if one board in the router fails, the system can automatically failover to another board – no manual intervention required. BDB is self-administering – there’s no need for manual intervention in order to maintain a BDB application. No need to send a technician to a remote site in the middle of nowhere on a freezing winter day to perform maintenance operations. BDB is used in over 200 million deployments worldwide for the past two decades for mission-critical applications such as the one described here. You have a choice of spending valuable resources to implement similar functionality, or, you could simply embed BDB in your application and off you go! I know what I’d do – choose BDB, so I can focus on my business problem. What will you do? /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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  • Set up Work Manager Shutdown Trigger in WebLogic Server 10.3.4 Using WLST

    - by adejuanc
    WebLogic Server's Work Managers provide a way to control work and allocated threads. You can set different scheduling guidelines for different applications, depending on your requirements. There is a default self-tuning Work Manager, but you might want to set up a custom work manager in some circumstances: for example, when you want the server to prioritize one application over another when a response time goal is required, or when a minimum thread constraint is needed to avoid deadlock. The Work Manager Shutdown Trigger is a tool to help with stuck threads in which will do the following: Shut down the Work Manager. Move the application to Admin State (not active). Change the Server instance health state to failed. Example of a Shutdown Trigger set on the config.xml for your domain: <work-manager>   <name>stuckthread_workmanager</name>   <work-manager-shutdown-trigger>     <max-stuck-thread-time>30</max-stuck-thread-time>     <stuck-thread-count>2</stuck-thread-count>   </work-manager-shutdown-trigger> </work-manager> Understand that any misconfiguration on the Work Manager can lead to poor performance on the server. Any changes must be done and tested before going to production. How can one create a WorkManagerShutdownTrigger for WLS 10.3.4 using WLST? You should be able to create a WorkManagerShutdownTrigger using WLST by following these steps: edit() startEdit() cd('/SelfTuning/mydomain/WorkManagers') create('myWM','WorkManager') cd('myWM/WorkManagerShutdownTrigger') create('myWMst','WorkManagerShutdownTrigger') cd('myWMst') ls()

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  • Finding it Hard to Deliver Right Customer Experience: Think BPM!

    - by Ajay Khanna
    Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey.  They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time.     Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social)  is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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  • GLP for Pillar Axiom 600 Storage System Implementation Specialist

    - by uwes
    Now availabe at OPN Competency Center. The guided learning path provides you with an overview of the Pillar Axiom 600 storage system, and the technical details that you need to become a Pillar Axiom 600 Storage System Certified Implementation Specialist.  Learn more, go to: Pillar Axiom 600 Storage System Implementation Specialist.

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  • How to remove Analyze option from the report in OBI 11.1.1.7.0 ?

    - by Varun
    Que) How to remove Analyze option from the report in OBI 11.1.1.7.0 ? Ans) You can change the properties of a dashboard and its pages. Specifically, you can: Change the style and description of the dashboard Add hidden named prompts to the dashboard and to its pages Specify which links (Analyze, Edit, Refresh, Print, Export, Add to Briefing Book, and Copy) are to be included with analyses at the dashboard level. Note that you can set these links at the dashboard page level and the analysis level, which override the links that you set at the dashboard level.  Rename, hide, reorder, set permissions for, and delete pages. Specify which accounts can save shared customizations and which accounts can assign default customizations for pages, and set account permissions. Specify whether the Add to Briefing Book option is to be included in the Page Options menu for pages. To change the properties of a dashboard and its pages: Edit the dashboard.  Click the Tools toolbar button and select Dashboard Properties. The "Dashboard Properties dialog" is displayed. Make the property changes that you want and click OK. Click the Save toolbar button.

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  • Hyperion Smart View Assistance

    - by p.anda
    (in via Akhter) Seeking more information or assistance with Hyperion Smart View?  The Oracle Technology Network (OTN) is a great first place to "stop-by".  Here the site provides access to the latest installer, general product documentation as well as Whitepapers, "Whats New" and "Oracle by Example" tutorials: OTN: Overview | Downloads | Documentation | Tutorials  For the latest documentation including Readme, New Features, User's Guide, Developer's Guide and Accessibility Guide visit: Oracle Hyperion Smart View for Office Documentation Release 11.1.2.5 Several "My Oracle Support" Knowledge (KM) Articles are available including: OBIEE 11.1.1.7 - New Features And Recommendations For Working With Microsoft Office [ Doc ID 1558070.1]- How to Integrate OBIEE with Microsoft Office Using Oracle Hyperion Smart View For Office [ Doc ID 1576336.1] - How To Create New Report From Scratch Within Excel Using Smart View [ Doc ID 1576596.1] These along with additional KM articles are being indexed in a Master Note - to keep up to-date with new articles bookmark this index page at: Master Note For Oracle Hyperion Smart View For Office Issues in OBIEE Doc ID 1589028.1

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  • Upgrading to Code Based Migrations EF 4.3.1 with Connector/Net 6.6

    - by GABMARTINEZ
    Entity Framework 4.3.1 includes a new feature called code first migrations.  We are adding support for this feature in our upcoming 6.6 release of Connector/Net.  In this walk-through we'll see the workflow of code-based migrations when you have an existing application and you would like to upgrade to this EF 4.3.1 version and use this approach, so you can keep track of the changes that you do to your database.   The first thing we need to do is add the new Entity Framework 4.3.1 package to our application. This should via the NuGet package manager.  You can read more about why EF is not part of the .NET framework here. Adding EF 4.3.1 to our existing application  Inside VS 2010 go to Tools -> Library Package Manager -> Package Manager Console, this will open the Power Shell Host Window where we can work with all the EF commands. In order to install this library to your existing application you should type Install-Package EntityFramework This will make some changes to your application. So Let's check them. In your .config file you'll see a  <configSections> which contains the version you have from EntityFramework and also was added the <entityFramework> section as shown below. This section is by default configured to use SQL Express which won't be necesary for this case. So you can comment it out or leave it empty. Also please make sure you're using the Connector/Net 6.6.x version which is the one that has this support as is shown in the previous image. At this point we face one issue; in order to be able to work with Migrations we need the __MigrationHistory table that we don't have yet since our Database was created with an older version. This table is used to keep track of the changes in our model. So we need to get it in our existing Database. Getting a Migration-History table into an existing database First thing we need to do to enable migrations in our existing application is to create our configuration class which will set up the MySqlClient Provider as our SQL Generator. So we have to add it with the following code: using System.Data.Entity.Migrations;     //add this at the top of your cs file public class Configuration : DbMigrationsConfiguration<NameOfYourDbContext>  //Make sure to use the name of your existing DBContext { public Configuration() { this.AutomaticMigrationsEnabled = false; //Set Automatic migrations to false since we'll be applying the migrations manually for this case. SetSqlGenerator("MySql.Data.MySqlClient", new MySql.Data.Entity.MySqlMigrationSqlGenerator());     }   }  This code will set up our configuration that we'll be using when executing all the migrations for our application. Once we have done this we can Build our application so we can check that everything is fine. Creating our Initial Migration Now let's add our Initial Migration. In Package Manager Console, execute "add-migration InitialCreate", you can use any other name but I like to set this as our initial create for future reference. After we run this command, some changes were done in our application: A new Migrations Folder was created. A new class migration call InitialCreate which in most of the cases should have empty Up and Down methods as long as your database is up to date with your Model. Since all your entities already exists, delete all duplicated code to create any entity which exists already in your Database if there is any. I found this easier when you don't have any pending updates to do to your database. Now we have our empty migration that will make no changes in our database and represents how are all the things at the begining of our migrations.  Finally, let's create our MigrationsHistory table. Optionally you can add SQL code to delete the edmdata table which is not needed anymore. public override void Up() { // Just make sure that you used 4.1 or later version         Sql("DROP TABLE EdmMetadata"); } From our Package Manager Console let's type: Update-database; If you like to see the operations made on each Update-database command you can use the flag -verbose after the Update-database. This will make two important changes.  It will execute the Up method in the initial migration which has no changes in the database. And second, and very important,  it will create the __MigrationHistory table necessary to keep track of your changes. And next time you make a change to your database it will compare the current model to the one stored in the Model Column of this table. Conclusion The important thing of this walk through is that we must create our initial migration before we start doing any changes to our model. This way we'll be adding the necessary __MigrationsHistory table to our existing database, so we can keep our database up to date with all the changes we do in our context model using migrations. Hope you have found this information useful. Please let us know if you have any questions or comments, also please check our forums here where we keep answering questions in general for the community.  Happy MySQL/Net Coding!

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  • The premier support for Sun Cluster 3.1 ended

    - by JuergenS
    In October 2011 the premier support for Sun Cluster 3.1 ended. See details in Oracle Lifetime Support Policy for Oracle and Sun System Software document. There no 'Extended Support' and the 'Sustaining Support Ends' is indefinite. But for indefinite 'Sustaining Support' I like to point out from the mentioned document (version Sept. 2011) on page 5: Sustaining Support does NOT include: * New program updates, fixes, security alerts, general maintenance releases, selected functionality releases and documentation updates or upgrade tools * Certification with most new third-party products/versions and most new Oracle products * 24 hour commitment and response guidelines for Severity 1 service requests *Previously released fixes or updates that Oracle no longer supports This means Solaris 10 9/10 update9 is the last qualified release for Sun Cluster 3.1. So, Sun Cluster 3.1 is not qualified on Solaris 10 8/11 Update10. Furthermore there is an issue around with SVM patch 145899-06 or higher. This SVM patch is part of Solaris 10 8/11 Update10. The 145899-06 is the first released patch of this number, therefore the support for Sun Cluster 3.1 ends with the previous SVM patches 144622-01 and 139967-02. For details about the known problem with SVM patch 145899-06 please refer to doc 1378828.1. Further this means you should freeze (no patching, no upgrade) your Sun Cluster 3.1 configuration not later than Solaris 10 9/10 update9. Or even better plan an upgrade to Solaris Cluster 3.3 now to get back to full support.

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