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  • Engineering as a Service

    - by jgelhaus
    Oracle Exadata Database Machine is known for great compute performance, and over the past few years, it has also become known as a great platform for any type of Oracle Database workload, from data warehousing to online transaction processing (OLTP). But now organizations are turning to Oracle Exadata for business efficiencies and private cloud solutions—for consolidation and database as a service (DBaaS). University of Minnesota For an inside look at how DBaaS is working in the real world, it’s worth checking into the University of Minnesota’s database hotel.  With more than 50,000 students, the University of Minnesota in Minneapolis is one of the largest universities in the United States. The university’s centralized IT group not only has to support all those students but also must provide support and services to more than 40 departments and colleges within the university. They have two Exadata Database Machine X2-2 half-rack systems from Oracle, with four database nodes each and roughly 30 terabytes of usable disk space for each of the Oracle Exadata systems. The university is using Oracle Real Application Clusters (Oracle RAC) for high availability and the Data Guard feature of Oracle Database, Enterprise Edition, for disaster recovery capabilities. The deployment has been live in production since May 2011. Overhead Door When it comes to overhead, revolving, sliding, or other specialty residential and commercial doors, Overhead Door is the worldwide leader. But when they needed to open doors with their customers through a better, faster, and more agile IT infrastructure, Overhead Door turned to Oracle and Oracle Exadata. Oracle Exadata Database Machine plays an important part in Overhead Door’s IT and business strategy. The organization has two Exadata Database Machine X2-2s deployed, one in production and one in development and testing Read the full Oracle Magazine article Engineering as a Service

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  • Archbeat Link-O-Rama Top 10 Facebook Faves for October 20-26, 2013

    - by OTN ArchBeat
    What are the 4,460 fans of the OTN ArchBeat Facebook Page talking about? The list below represents the Top 10 most popular articles, blog posts, and other content from across the community. Enterprise Grade Deployment Considerations for Oracle Identity Manager AD Connector | Firdaus Fraz Oracle Fusion Middleware solution architect Firdaus Fraz illustrates provides best practice recommendations for setting up an enterprise deployment environment for the OIM connector for Microsoft Active Directory. A Roadmap for SOA Development and Delivery | Mark Nelson Do you know the way to S-O-A? Mark Nelson does. His latest blog post, part of an ongoing series, will help to keep you from getting lost along the way. The road ahead for WebLogic 12c | Edwin Biemond Oracle ACE Edwin Biemond shares his thoughts on announced new features in Oracle WebLogic 12.1.3 & 12.1.4 and compares those upcoming releases to Oracle WebLogic 12.1.2. Oracle GoldenGate 12c - New Release, New Features | Michael Rainey Rittman Mead's Michael Rainey takes you on guided tour through the GoldenGate 12c features that "are relevant to data warehouse and data migration work we typically see in the business intelligence world." Reproducing WebLogic Stuck Threads with ADF CreateInsert Operation and ORDER BY Clause | Andrejus Baranovsikis Another post from Oracle ACE Director Andrejus Baranovsikis on dealing with WebLogic Stuck Threads. This one includes a test case application you can download. The Impact of SaaS - The Times They Are A-Changin' | Floyd Teter Oracle ACE Director Floyd Teter shares some truly interesting insight gained in conversations with three Fortune 500 CIOs. Configure Oracle Identity Manager AD/LDAP Authentication | Arda Eralp A step-by-step how-to from a member of the Fusion Middleware Applications Consultancy team. Java-Powered Robot Named NAO Wows Crowds | Tori Wieldt Tori Wieldt interviews a robot and human. Updated ODI Statement of Direction | Robert Schweighardt Heads up Oracle Data Integrator fans! A new product statement of direction document is available, offering "an overview of the strategic product plans for Oracle’s data integration products for bulk data movement and transformation, specifically Oracle Data Integrator (ODI) and Oracle Warehouse Builder (OWB)." Oracle BI Apps 11.1.1.7.1 – GoldenGate Integration - Part 2: Setup and Configuration | Michael Rainey Michael Rainey continues his series with another technical article for you GoldenGate fans. Thought for the Day "Intuition will tell the thinking mind where to look next." — Jonas Salk, American medical researcher and virologist (October 28, 1914 – June 23, 1995) Source: brainyquote.com

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  • Oracle Recruitment and Gild Wants You to Have an Apple iPad

    - by david.talamelli
    Oracle and Gild Present the Oracle Coding Series You are invited to participate. Winners will receive national recognition and an Apple iPad. Oracle is inviting elite technologists across India to compete in the Oracle Coding Series. Your credentials have qualified you to participate in the Series. The Oracle Coding Series is a set of five coding competitions that will run from the middle of May to the end of June. Each competition covers a different technology. Competitions are fun and challenging, and take about 15 minutes to complete. The winner of each competition will receive national recognition and win an Apple iPad. Oracle has partnered with Gild.com to host the competition series and select the champions. You may also browse through Oracle's current top job openings - available exclusively on Gild.com. You can apply right on Gild.com, receive immediate feedback and get fast tracked based on your credentials. Good luck. Jan Ackerman Vice President, Recruiting - JAPAC Enter and Compete Now....Best of Luck.

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  • APEX-Entwicklertag: Im April in München, Düsseldorf und Berlin!

    - by carstenczarski
    In 2004 wurde Application Express (APEX) zusammen mit Oracle10g herausgebracht. Acht Jahre später kann sich die Zwischenbilanz sehen lassen: Allein in der deutschsprachigigen Community sind 1200 Leser registriert - in Unternehmen mit Oracle-Infrastruktur entstehen neue APEX-Anwendungen teilweise täglich. Und APEX-Entwickler machen weit mehr als Masken zur Datenerfassung: Sie beschäftigen sich mit Themen wie APEX-Anwendungen für mobile Endgeräte, Entwicklung moderner "Web 2.0"-Oberflächen, Cloud Computing und mehr. Wichtig ist aber immer das persönliche Kennenlernen, der Austausch und die Diskussion. Aus diesem Grund trifft sich die deutschsprachige APEX Community im April 2012 in München, Düsseldorf und Berlin. Auf diesem Entwicklertag erhalten Sie einen Einblick in aktuelle Entwicklerthemen rund um Application Express: Wir informieren über den aktuellen Stand in APEX 4.1 und werden speziell das Thema "mobile APEX-Anwendungen" beleuchten. Unser Partnern Muniqsoft informiert über Layoutvarianten in APEX-Anwendungen - mit Tipps & Tricks direkt aus der Praxis. Die MT AG schließlich wird Implementierungsvarianten für gängige Aufgabenstellungen vorstellen - wiederum mit ganz konkretem Bezug zu praktischen Projekten. Lassen Sie sich diese Möglichkeit zum direkten Erfahrungsaustausch nicht entgehen. Genaue Zeiten, Orte, die detaillierte Agenda und Anmeldeinformationen finden Sie auf der Veranstaltungs-Webseite. Die Teilnahme an der Veranstaltung ist kostenlos. Melden Sie sich noch heute an.

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  • Oracle Solaris 11 Developer Webinar Series

    - by Larry Wake
    This coming Tuesday, a new series of webcasts (not to be confused with a series of tubes) is kicking off, aimed at developers. Register today Next week's session covers IPS and related topics: What: Modern Software Packaging for Enterprise Developers When: Tuesday, March 27, 9 AM Pacific Who: Eric Reid, Oracle Systems ISV Engineering We've got several more queued up -- here's the full schedule, with registration links for each one. Or, see the series overview, which includes a link to a "teaser" preview of all the sessions. Topic Date (all sessions 9 AM Pacific) Speaker Modern Software Packaging for Enterprise Developers March 27th Eric Reid (Principal Software Engineer) Simplify Your Development Environment with Zones, ZFS & More April 10th Eric Reid (Principal Software Engineer)Stefan Schneider (Chief Technologist, ISV Engineering) Managing Application Services – Using SMF Manifests in Solaris 11 April 24th Matthew Hosanee (Principal Software Engineer) Optimize Your Applications on Oracle Solaris 11: The DTrace Advantage May 8th Angelo Rajadurai (Principal Software Engineer) Maximize Application Performance and Reliability on Oracle Solaris 11 May 22nd Ikroop Dhillon (Principal Product Manager) Writing Oracle Solaris 11 Device Drivers June 6th Bill Knoche (Principal Software Engineer)

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  • Move Data into the grid for scalable, predictable response times

    - by JuergenKress
    CloudTran is pleased to introduce the availability of the CloudTran Transaction and Persistence Manager for creating scalable, reliable data services on the Oracle Coherence In-Memory Data Grid (IMDG). Use of IMDG architectures has been key to handling today’s web-scale loads because it eliminates database latency by storing important and frequently access data in memory instead of on disk. The CloudTran product lets developers easily use an IMDG for full ACID-compliant transactions without having to be concerned about the location or spread of data. The system has its own implementation of fast, scalable distributed transactions that does NOT depend on XA protocols but still guarantees all ACID properties. Plus, CloudTran asynchronously replicates data going into the IMDG to back-end datastores and back-up data centers, again ensuring ACID properties. CloudTran can be accessed through Java Persistence API (JPA via TopLink Grid) and now, through a new Low-Level API, or LLAPI. This is ideal for use in SOA applications that need data reliability, high availability, performance, and scalability. It is still in its limited beta release, the LLAPI gives developers the ability to use standard put/remove logic available in Coherence and then wrap logic with simple Spring annotations or XML+AspectJ to start transactions. An important feature of LLAPI is the ability to join transactions. This is a common outcome for SOA applications that need to reduce network traffic by aggregating data into single cache entries and then doing SOA service processing in the node holding the data. This results in the need to orchestrate transaction processing across multiple service calls. CloudTran has the capability to handle these “multi-client” transactions at speed with no loss in ACID properties. Developing software around an IMDG like Oracle Coherence is an important choice for today’s web-scale applications and services. But this introduces new architectural considerations to maintain scalability in light of increased network loads and data movement. Without using CloudTran, developers are faced with an incredibly difficult task to ensure data reliability, availability, performance, and scalability when working with an IMDG. Working with highly distributed data that is entirely volatile while stored in memory presents numerous edge cases where failures can result in data loss. The CloudTran product takes care of all of this, leaving developers with the confidence and peace of mind that all data is processed correctly. For those interested in evaluating the CloudTran product and IMDGs, take a look at this link for more information: http://www.CloudTran.com/downloadAPI.ph , or send your questions to [email protected]. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: CloudTran,data grid,M,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress

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  • Asciidoctor / NetBeans

    - by Geertjan
    With Jason Lee's NetBake plugin (https://bitbucket.org/jdlee/netbake), when you've installed JRuby and then the Asciidoctor gem, you're good to go to use Asciidoctor with NetBeans IDE. New Asciidoc files can be created, which have a Source view... ...and a Visual view. The current content of the text editor is parsed by the Asciidoctor gem and the resulting HTML is displayed in a JEditorPane: Awestruct support is also part of the NetBake plugin, with a new project type and other related features. An Options window is included for configuring the plugin: I've been in touch with Jason and we're discussing separating the Asciidoctor parts from the Awestruct parts and then putting them seperately as plugins on the NetBeans Plugin Portal.

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  • JOB OF THE WEEK

    - by jessica.ebbelaar(at)oracle.com
    Help Desk Support Specialist - Budapest (Hungary) Do you have French and English languages skills, and are living in Hungary? Then this could be the role for you to start your career with at Oracle. We now have an opening as Help Desk Support Specialist in our office Budapest. In this role you will respond to requests for technical assistance by phone, email and/or using our help desk management system We are looking for candidates with a passion for Customer Service. Next to that planning & organizing, problem solving, time management are important competencies to have for this role. If you already had some exposure to Bio Pharmaceutical or Clinical companies that is a big plus. It is a great opportunity not only for graduates, but for all who want to start their career at Oracle and a unique chance to work in multinational team together with colleagues from all over the world! If you are interested in this position, read more here! For all of our other vacancies and internships, please visit https://campus.oracle.com.

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  • Working with packed dates in SSIS

    - by Jim Giercyk
    One of the challenges recently thrown my way was to read an EBCDIC flat file, decode packed dates, and insert the dates into a SQL table.  For those unfamiliar with packed data, it is a way to store data at the nibble level (half a byte), and was often used by mainframe programmers to conserve storage space.  In the case of my input file, the dates were 2 bytes long and  represented the number of days that have past since 01/01/1950.  My first thought was, in the words of Scooby, Hmmmmph?  But, I love a good challenge, so I dove in. Reading in the flat file was rather simple.  The only difference between reading an EBCDIC and an ASCII file is the Code Page option in the connection manager.  In my case, I needed to use Code Page 1140 for EBCDIC (I could have also used Code Page 37).       Once the code page is set correctly, SSIS can understand what it is reading and it will convert the output to the default code page, 1252.  However, packed data is either unreadable or produces non-alphabetic characters, as we can see in the preview window.   Column 1 is actually the packed date, columns 0 and 2 are the values in the rest of the file.  We are only interested in Column 1, which is a 2 byte field representing a packed date.  We know that 2 bytes of packed data can be stored in 1 byte of character data, so we are working with 4 packed digits in 2 character bytes.  If you are confused, stay tuned….this will make sense in a minute.   Right-click on your Flat File Source shape and select “Show Advanced Editor”. Here is where the magic begins. By changing the properties of the output columns, we can access the packed digits from each byte. By default, the Output Column data type is DT_STR. Since we want to look at the bytes individually and not the entire string, change the data type to DT_BYTES. Next, and most important, set UseBinaryFormat to TRUE. This will write the HEX VALUES of the output string instead of writing the character values.  Now we are getting somewhere! Next, you will need to use a Data Conversion shape in your Data Flow to transform the 2 position byte stream to a 4 position Unicode string containing the packed data.  You need the string to be 4 bytes long because it will contain the 4 packed digits.  Here is what that should look like in the Data Conversion shape: Direct the output of your data flow to a test table or file to see the results.  In my case, I created a test table.  The results looked like this:     Hold on a second!  That doesn't look like a date at all.  No, of course not.  It is a hex number which represents the days which have passed between 01/01/1950 and the date.  We have to convert the Hex value to a decimal value, and use the DATEADD function to get a date value.  Luckily, I have created a function to convert Hex to Decimal:   -- ============================================= -- Author:        Jim Giercyk -- Create date: March, 2012 -- Description:    Converts a Hex string to a decimal value -- ============================================= CREATE FUNCTION [dbo].[ftn_HexToDec] (     @hexValue NVARCHAR(6) ) RETURNS DECIMAL AS BEGIN     -- Declare the return variable here DECLARE @decValue DECIMAL IF @hexValue LIKE '0x%' SET @hexValue = SUBSTRING(@hexValue,3,4) DECLARE @decTab TABLE ( decPos1 VARCHAR(2), decPos2 VARCHAR(2), decPos3 VARCHAR(2), decPos4 VARCHAR(2) ) DECLARE @pos1 VARCHAR(1) = SUBSTRING(@hexValue,1,1) DECLARE @pos2 VARCHAR(1) = SUBSTRING(@hexValue,2,1) DECLARE @pos3 VARCHAR(1) = SUBSTRING(@hexValue,3,1) DECLARE @pos4 VARCHAR(1) = SUBSTRING(@hexValue,4,1) INSERT @decTab VALUES (CASE               WHEN @pos1 = 'A' THEN '10'                 WHEN @pos1 = 'B' THEN '11'               WHEN @pos1 = 'C' THEN '12'               WHEN @pos1 = 'D' THEN '13'               WHEN @pos1 = 'E' THEN '14'               WHEN @pos1 = 'F' THEN '15'               ELSE @pos1              END, CASE               WHEN @pos2 = 'A' THEN '10'                 WHEN @pos2 = 'B' THEN '11'               WHEN @pos2 = 'C' THEN '12'               WHEN @pos2 = 'D' THEN '13'               WHEN @pos2 = 'E' THEN '14'               WHEN @pos2 = 'F' THEN '15'               ELSE @pos2              END, CASE               WHEN @pos3 = 'A' THEN '10'                 WHEN @pos3 = 'B' THEN '11'               WHEN @pos3 = 'C' THEN '12'               WHEN @pos3 = 'D' THEN '13'               WHEN @pos3 = 'E' THEN '14'               WHEN @pos3 = 'F' THEN '15'               ELSE @pos3              END, CASE               WHEN @pos4 = 'A' THEN '10'                 WHEN @pos4 = 'B' THEN '11'               WHEN @pos4 = 'C' THEN '12'               WHEN @pos4 = 'D' THEN '13'               WHEN @pos4 = 'E' THEN '14'               WHEN @pos4 = 'F' THEN '15'               ELSE @pos4              END) SET @decValue = (CONVERT(INT,(SELECT decPos4 FROM @decTab)))         +                 (CONVERT(INT,(SELECT decPos3 FROM @decTab))*16)      +                 (CONVERT(INT,(SELECT decPos2 FROM @decTab))*(16*16)) +                 (CONVERT(INT,(SELECT decPos1 FROM @decTab))*(16*16*16))     RETURN @decValue END GO     Making use of the function, I found the decimal conversion, added that number of days to 01/01/1950 and FINALLY arrived at my “unpacked relative date”.  Here is the query I used to retrieve the formatted date, and the result set which was returned: SELECT [packedDate] AS 'Hex Value',        dbo.ftn_HexToDec([packedDate]) AS 'Decimal Value',        CONVERT(DATE,DATEADD(day,dbo.ftn_HexToDec([packedDate]),'01/01/1950'),101) AS 'Relative String Date'   FROM [dbo].[Output Table]         This technique can be used any time you need to retrieve the hex value of a character string in SSIS.  The date example may be a bit difficult to understand at first, but with SSIS becoming the preferred tool for enterprise level integration for many companies, there is no doubt that developers will encounter these types of requirements with regularity in the future. Please feel free to contact me if you have any questions.

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  • Marshalling the value of a char* ANSI string DLL API parameter into a C# string

    - by Brian Biales
    For those who do not mix .NET C# code with legacy DLL's that use char* pointers on a regular basis, the process to convert the strings one way or the other is non-obvious. This is not a comprehensive article on the topic at all, but rather an example of something that took me some time to go find, maybe it will save someone else the time. I am utilizing a third party too that uses a call back function to inform my application of its progress.  This callback includes a pointer that under some circumstances is a pointer to an ANSI character string.  I just need to marshal it into a C# string variable.  Seems pretty simple, yes?  Well, it is, (as are most things, once you know how to do them). The parameter of my callback function is of type IntPtr, which implies it is an integer representation of a pointer.  If I know the pointer is pointing to a simple ANSI string, here is a simple static method to copy it to a C# string: private static string GetStringFromCharStar(IntPtr ptr) {     return System.Runtime.InteropServices.Marshal.PtrToStringAnsi(ptr); } The System.Runtime.InteropServices is where to look any time you are mixing legacy unmanaged code with your .NET application.

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  • Together at Last

    - by [email protected]
    OpenWorld, JavaOne, and Oracle Develop Get ready to converge on the ultimate IT convergence. Join us September 19-23 in San Francisco to attend Oracle OpenWorld, JavaOne, and Oracle Develop. With our new and complete technology stack apps-to-disk approach, there's something here for everyone. For all the nitty-gritty details, check out this recent article from Oracle Magazine. Better yet, reserve your place now on our registration page. We'll turn your visit to the city of the Golden Gate into a golden opportunity for your enterprise.

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  • Java EE @ No Fluff Just Stuff Tour

    - by reza_rahman
    If you work in the US and still don't know what the No Fluff Just Stuff (NFJS) Tour is, you are doing yourself a very serious disfavor. NFJS is basically a set program of world class speakers and topics offered at major US cities year round. I am proud to share with you that I recently joined the legendary NFJS troupe. My hope is that this will help solve the lingering problem of effectively spreading the Java EE message here in the US. I had my tour debut on April 4-5 with the NFJS New York Software Symposium. I did four of my most favorite talks and it was not that bad for a start - I have more in the coming months in Columbus Ohio, Denver Colorado and Austin Texas. More details on the tour posted on my personal blog. Hope to see you on the tour soon?

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  • Java EE @ No Fluff Just Stuff Tour

    - by reza_rahman
    If you work in the US and still don't know what the No Fluff Just Stuff (NFJS) Tour is, you are doing yourself a very serious disfavor. NFJS is by far the cheapest and most effective way to stay up to date through some world class speakers and talks. This is most certainly true for US enterprise Java developers in particular. Following the US cultural tradition of old-fashioned roadshows, NFJS is basically a set program of speakers and topics offered at major US cities year round. Many now famous world class technology speakers can trace their humble roots to NFJS. Via NFJS you basically get to have amazing training without paying for an expensive venue, lodging or travel. The events are usually on the weekends so you don't need to even skip work if you want (a great feature for consultants on tight budgets and deadlines). I am proud to share with you that I recently joined the NFJS troupe. My hope is that this will help solve the lingering problem of effectively spreading the Java EE message here in the US. For NFJS I hope my joining will help beef up perhaps much desired Java content. In any case, simply being accepted into this legendary program is an honor I could have perhaps only dreamed of a few years ago. I am very grateful to Jay Zimmerman for seeing the value in me and the Java EE content. The current speaker line-up consists of the likes of Neal Ford, Venkat Subramaniam, Nathaniel Schutta, Tim Berglund and many other great speakers. I actually had my tour debut on April 4-5 with the NFJS New York Software Symposium - basically a short train commute away from my home office. The show is traditionally one of the smaller ones and it was not that bad for a start. I look forward to doing a few more in the coming months (more on that a bit later). I had four talks back to back (really my most favorite four at the moment). The first one was a talk on JMS 2 - some of you might already know JMS is one of my most favored Java EE APIs. The slides for the talk are posted below: What’s New in Java Message Service 2 from Reza Rahman The next talk I delivered was my Cargo Tracker/Java EE + DDD talk. This talk basically overviews DDD and describes how DDD maps to Java EE using code examples/demos from the Cargo Tracker Java EE Blue Prints project. Applied Domain-Driven Design Blue Prints for Java EE from Reza Rahman The third talk I delivered was our flagship Java EE 7/8 talk. As you may know, currently the talk is basically about Java EE 7. I'll probably slowly evolve this talk to gradually transform it into a Java EE 8 talk as we move forward (I'll blog about that separately shortly). The following is the slide deck for the talk: JavaEE.Next(): Java EE 7, 8, and Beyond from Reza Rahman My last talk for the show was my JavaScript+Java EE 7 talk. This talk is basically about aligning EE 7 with the emerging JavaScript ecosystem (specifically AngularJS). The slide deck for the talk is here: JavaScript/HTML5 Rich Clients Using Java EE 7 from Reza Rahman Unsurprisingly this talk was well-attended. The demo application code is posted on GitHub. The code should be a helpful resource if this development model is something that interests you. Do let me know if you need help with it but the instructions should be fairly self-explanatory. My next NFJS show is the Central Ohio Software Symposium in Columbus on June 6-8 (sorry for the late notice - it's been a really crazy few weeks). Here's my tour schedule so far, I'll keep you up-to-date as the tour goes forward: June 6 - 8, Columbus Ohio. June 24 - 27, Denver Colorado (UberConf) - my most extensive agenda on the tour so far. July 18 - 20, Austin Texas. I hope you'll take this opportunity to get some updates on Java EE as well as the other awesome content on the tour?

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  • Oracle EMEA News Digest - May 2014

    - by Steve Walker
    Systems Oracle introduced a technology preview of an OpenStack® distribution that allows Oracle Linux and Oracle VM users to work with the open source cloud software. This provides customers with additional choices and interoperability while taking advantage of the efficiency, performance, scalability, and security of Oracle Linux and Oracle VM. The distribution is delivered as part of the Oracle Linux and Oracle VM Premier Support offerings, at no additional cost. Oracle plans to work further with the OpenStack community to develop and enhance its enterprise-class capabilities to meet customer demands. Also in the Open Source arena, Oracle announced the general availability of MySQL Fabric. MySQL Fabric provides an integrated system that makes it simpler to manage groups of MySQL databases. It delivers both high availability - via failure detection and failover - and scalability through automated data sharding. Oracle Database, Middleware and Technology The company made two announcements for Oracle Tuxedo, the #1 application server for C, C++, COBOL and Java deployments in private cloud or traditional data center environments. With enhanced management and monitoring features and tighter integration with Oracle technologies, the latest release of Oracle Tuxedo 12c enables organizations to dramatically increase application throughput, while reducing total cost of ownership and time to market for new application development and deployment. Oracle also introduced the latest release of its mainframe application rehosting platform, Oracle Tuxedo ART 12c, to help organizations speed up migration projects and accelerate the adoption of the new environment by current IT staff. It enables organizations to accelerate the rehosting of IBM mainframe applications and greatly enhance management and supportability of the rehosted applications while reducing costs and risk. Applications According to new Oracle studies, B2B and B2C commerce professionals find integrated, omni-channel customer experiences increasingly valuable to their organizations, and are continuing to invest in technologies and digital content strategies to facilitate them. The studies—one for B2B and one for B2C—surveyed e-commerce professionals in business and technology departments from around the world. Although the priorities, success metrics, and technology investments differed between the two groups, customer acquisition and retention emerged as common themes across B2B and B2C. Growing market share and enhancing customer experience are cited as top investment areas for all e-commerce professionals. In product news, Oracle announced the latest release of Oracle Business Intelligence (BI) Applications (version 11.1.1.8.1, in case anyone asks). It includes prebuilt connectors between Oracle Procurement and Spend Analytics and Oracle’s JD Edwards. Additionally, a new Oracle Human Resources Analytics module for developing and maintaining a skilled workforce has been introduced. In use at more than 4,000 companies worldwide, Oracle BI Applications support leading enterprise applications, including Oracle E-Business Suite, Oracle’s PeopleSoft, Oracle's Siebel CRM, Oracle’s JD Edwards EnterpriseOne offering high-performing analytics at a lower cost. Industries For the Communications Industry, Oracle has launched a new release of the Oracle Communications Core Session Manager. This gives CSPs a new way to design, deploy and manage complex networking services and embrace next-generation technology, It provides them with an immediate entry point for  network function virtualization (NFV) efforts, allowing them to realize immediate benefits associated with network virtualization – including increased service agility and improved network resource sharing. And for the Utilities Industry, Oracle is releasing solutions with new business features and enhanced technical architecture that help position utilities for success now and into the future. Oracle has provided new releases for its customer information system,  meter data management system, customer self-service solution and mobile workforce management solution.

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  • Jagran Prakashan Increases Staff Productivity by 40%

    - by Michael Snow
    Jagran Prakashan Increases Staff Productivity by 40%, Launches New IT Projects up to 4x Faster, Enables Mobile Service, and Improves Business Agility Oracle Customer: JPL Location:  Uttar Pradesh, India Industry: Media and Entertainment Employees:  10,000 Annual Revenue:  $100 to $500 Million Jagran Prakashan Ltd. (JPL) is one of India's premier media and communications groups with interests spanning print, advertising, event management, and mobile services for weather, cricket scores, and educational activities. It is a major media enterprise, with 300 locations across 15 states. Its impressive stable of print publications includes Dainik Jagran, the world’s most widely read daily newspaper––with a readership of over 55 million––the country’s leading afternoon dailies, and a range of popular local, bilingual, and English language newspapers. JPL was using multiple systems to manage its business processes. Users were resistant to using multiple passwords for various applications, preferring to continue their less efficient, legacy work practices. In addition, there was no single repository for sharing documents across the organization, such as company announcements or project documents. The company relied on e-mail to disseminate up-to-date company information, often missing employees. It was also time-consuming and difficult for managers to track the status of ongoing assignments or projects because collaboration and document sharing was inefficient and ineffective.With diverse businesses and many geographic locations, JPL needed to implement a centralized and user-friendly enterprise portal to improve document sharing and collaboration and increase business agility. The company implemented Oracle WebCenter Portal to create a dynamic, secure, and intuitive self-service enterprise portal to improve the user experience and increase operating efficiency. It improved staff productivity by 40%, accelerated new IT projects by up to 4x, boosted staff morale, and increased business agility.   Increases Staff Productivity by 40%, Launches New Products up to 2x Faster A word from JPL "With Oracle WebCenter Portal, we gained a dynamic, secure, and intuitive self-service enterprise portal that provided an exceptional user experience and enabled us to engage employees in a collaborative environment. It increased IT staff productivity by 40%, delivered new projects up to 4x faster, and enabled mobile service to improve our business agility.” Sarbani Bhatia, Vice President IT, Jagran Prakashahn Ltd Before implementing Oracle WebCenter Portal, JPL stored project-critical information, such as page planning of daily newspaper editions and the launch of new editions or supplements on individual laptops or in the e-mail system. Collaboration between colleagues was limited to physical meetings, telephone discussions, and e-mail. It was difficult to trace and recover important project documents when a staff member resigned, which represented a significant risk to business continuity. Employees were also averse to multiple passwords and resisted using the systems, affecting staff productivity. With Oracle WebCenter Portal, JPL created a dynamic, secure, and intuitive self-service enterprise portal with business activity streams. The portal allowed users to navigate, discover, and access information, such as advertising rates, requisition approvals, ad-hoc queries, and employee surveys from a single entry point with a single password. Managers can also upload important documents, such as new pricing for advertisers or newspaper distributors, and share them through the information and instruction section in the portal. In addition, managers can now easily track and review timelines for projects online rather than gathering information from meetings and e-mails. The company gained the ability to centrally manage information, ensured business continuity, and improved staff productivity by 40%.“In the media industry, news has a very short shelf life, so speed is crucial. Information delayed is like information lost,” said Sarbani Bhatia, vice president IT, Jagran Prakashahn Ltd. “Thanks to Oracle WebCenter Portal’s contextual collaboration tools, we can provide and share feedback for new project launches, such as career or education supplements, up to 2x faster through discussion forums or knowledge groups. Tasks that previously required four months, we now complete in one month.”In addition, the company can broadcast announcements, flash employee birthdays, and promote important events through the message section on the webpage, instead of using the e-mail system. The company can also conduct opinion polls to gauge employee response to organizational issues and improve management decision-making.“With over 10,000 employees across 300 locations, it is critical for management to hear the voice of employees and develop a cohesive organizational culture. Oracle WebCenter Portal enables employees to engage with business processes and systems in a collaborative environment, providing users with an exceptional experience,” Bhatia said. Enables Mobility Access and Increases Business Agility Newspaper advertisements generate the majority of JPL’s revenue. With most sales staff on the move, the company needed to ensure timely approval of print advertisement discounts for specific clients and meet tight publication deadlines.  By integrating Oracle WebCenter Portal seamlessly with its enterprise resource planning (ERP) system and other applications, such as the organizational mass mailing system, business intelligence, and management information system, JPL embedded its approval workflow processes into the enterprise portal and provided users with an integrated and intuitive interface. About 30% of JPL’s sales staff members now have tablets and receive advertising discount approval from managers while in the field and no longer need to return to the office, which has significantly improved efficiency and increased business agility.“Application mobility was critical for sales representatives in the field to meet stringent auditing requirements for online accountability, particularly for our newspaper advertising business. Staff member satisfaction has improved significantly now that the sales team can use tablets to access the portal––a capability we will extend to smart phones in the second stage of the implementation,” Bhatia said. Accelerates Application Development by up to 4x and Cuts Costs by up to 60% With Oracle WebCenter Portal, users can easily create, modify, and upload information to their personalized webpages without IT assistance. By seamlessly integrating Oracle WebCenter Portal with the payroll database, managers can decide which members of their team can access the page and with whom they will share information, a decision based on role or geographical location. A sales representative selling advertising space for a local language daily newspaper, for example, can upload an updated advertising rate relevant only to that particular publication. Users can also easily adapt to the new platform, thanks to its intuitive design and look, reducing the need for training and lowering resistance to using the system.Using Oracle WebCenter Portal’s out-of-the-box reusable components, such as portal pages and templates, provided JPL’s developers with a comprehensive and flexible user experience platform and increased the speed of application development. In less than five months, JPL developed more than 55 workflows. The IT team accelerated deployment of new applications by up to 4x, as they do not need to install them on individual machines now that they have a web-based environment.   “Previously, we would have spent a whole day deploying a new application for each department or location. With a browser-based environment, we have cut costs by up to 60% by reducing deployment time to zero, because our IT team can roll out a new application from a single point, thanks to Oracle WebCenter Portal,” Bhatia said. Challenges Provide a dynamic, secure, and intuitive self-service enterprise portal to improve staff productivity and ensure business continuity Enable seamless integration with multiple enterprise applications to improve workflow efficiency—including approval of print advertisement discounts—and increase business agility Improve engagement with employees and enable collaboration to enhance management decision-making Accelerate time-to-market for new services, such as new advertising programs Solutions Oracle Product and ServicesOracle WebCenter Portal 11g Increased staff productivity by 40% and enhanced user satisfaction by enabling employees to easily navigate, discover, and access information from a single, self-service enterprise portal without IT assistance Launched new products, such as career or education supplements, up to 2x faster by enabling peer collaboration and incorporating feedback generated through discussion forums, thanks to Oracle WebCenter Portal’s out-of-the-box collaboration tools Accelerated application development up to 4x by enabling developers to optimize reusable components for managing and deploying new applications in a browser-based environment rather than spending one day to install applications for each department, cutting costs by up to 60% Ensured business continuity by enabling managers to easily track and review project timelines online rather than storing important documents on individual laptops or relying on the e-mail system Increased business agility and operational efficiency by seamlessly integrating with the in-house, ERP system and embedding business processes into a single portal Boosted company revenue by enabling sales team members to submit print-advertising discount requests through mobile devices instead of waiting to return to office, ensuring timely approval from managers to meet tight publication deadlines Improved management decision-making by enabling employees to easily share and access feedback through opinion polls or forums, boosting staff morale Introduced the single sign-on capability and enhanced security by enabling managers to decide access level for staff members based on role or geographical location Reduced the need for staff training and minimized user resistance to systems by providing a dynamic and intuitive user experience Why Oracle JPL did not consider other products because the company was already using Oracle Database, Enterprise Edition with Real Application Clusters and had a positive experience with Oracle. JPL chose Oracle WebCenter Portal to ensure no compatibility issues for integration with its existing Oracle products and to take advantage of the experience and support of a reputable vendor to ensure business continuity. “We chose Oracle because we knew we could rely on its support and experience. In addition, Oracle WebCenter Portal’s speed, agility, and mobile access features were a perfect fit for our business requirements,” Bhatia said. Implementation Process JPL launched the enterprise portal to 500 users in the first phase of the project, and plans to extend this to 2,000 users when the portal is fully launched. Oracle partner PricewaterhouseCoopers used Oracle Application Development Framework for the intial set-up, user training and to develop and design sample workflows. JPL’s internal IT staff then took charge of the implementation, bringing it to completion on budget. Partner Oracle PartnerPricewaterhouseCoopers (India)

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  • Exalytics Increases Customer Revenue, and Saves Time, Risk & Cost

    - by Mike.Hallett(at)Oracle-BI&EPM
    We are getting some great proof point stories now from our customers who are succeeding with the Exalytics in-memory system for OBI and Essbase.  See below for some recent testimony: San Diego Unified School District Harnesses Attendance, Procurement, and Operational Data with Oracle Exalytics, Generating $4.4 Million in Savings: according to independent assessment by Mainstay Salire, the district is on track to achieve substantial benefits from the Oracle Exalytics solution, including an $8.25 million increase in attendance revenue, $75,000 a year savings in operational efficiencies, and $1 million in hardware cost avoidance. NilsonGroup chooses Oracle Exalytics In-Memory Machine as their solution to access critical data to keep its stores competitive with real-time Mobile BI: it took only “3 days to get up and running” with Exalytics.  Video Nykredit, in the Danish Financial Sector, describes their experiences from testing the Exalytics Business Intelligence Machine: “it was up and running within 4 days” with “more intuitive dashboards” and “up to 70x better performance” and “cheaper maintenance and lower total cost of ownership”. Video Sodexo chose Oracle Exalytics as their business analytics platform; accelerating Essbase “more than 8x” performance for more than 2,000 Excel-addin users, “significantly changing how people in information management now deal with data”.  Video Polk, Savvis, Nykredit, and Key Energy describe testing of the Oracle Exalytics In-Memory Machine: to “reach more users than we ever have before”, “to fly through the data without impeding the analytic process”, “drive our enterprise groups into this tool instead of having departmental solutions”, and the “advanced visualisation this product enables”.  Video

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  • Configuring Application/User Settings in WPF the easy way.

    - by mbcrump
    In this tutorial, we are going to configure the application/user settings in a WPF application the easy way. Most example that I’ve seen on the net involve the ConfigurationManager class and involve creating your own XML file from scratch. I am going to show you a easier way to do it. (in my humble opinion) First, the definitions: User Setting – is designed to be something specific to the user. For example, one user may have a requirement to see certain stocks, news articles or local weather. This can be set at run-time. Application Setting – is designed to store information such as a database connection string. These settings are read-only at run-time. 1) Lets create a new WPF Project and play with a few settings. Once you are inside VS, then paste the following code snippet inside the <Grid> tags. <Grid> <TextBox Height="23" HorizontalAlignment="Left" Margin="12,11,0,0" Name="textBox1" VerticalAlignment="Top" Width="285" Grid.ColumnSpan="2" /> <Button Content="Set Title" Name="button2" Click="button2_Click" Margin="108,40,96,114" /> <TextBlock Height="23" Name="textBlock1" Text="TextBlock" VerticalAlignment="Bottom" Width="377" /> </Grid> Basically, its just a Textbox, Button and TextBlock. The main Window should look like the following:   2) Now we are going to setup our Configuration Settings. Look in the Solution Explorer and double click on the Settings.settings file. Make sure that your settings file looks just like mine included below:   What just happened was the designer created an XML file and created the Settings.Designer.cs file which looks like this: //------------------------------------------------------------------------------ // <auto-generated> // This code was generated by a tool. // Runtime Version:4.0.30319.1 // // Changes to this file may cause incorrect behavior and will be lost if // the code is regenerated. // </auto-generated> //------------------------------------------------------------------------------ namespace WPFExam.Properties { [global::System.Runtime.CompilerServices.CompilerGeneratedAttribute()] [global::System.CodeDom.Compiler.GeneratedCodeAttribute("Microsoft.VisualStudio.Editors.SettingsDesigner.SettingsSingleFileGenerator", "10.0.0.0")] internal sealed partial class Settings : global::System.Configuration.ApplicationSettingsBase { private static Settings defaultInstance = ((Settings)(global::System.Configuration.ApplicationSettingsBase.Synchronized(new Settings()))); public static Settings Default { get { return defaultInstance; } } [global::System.Configuration.UserScopedSettingAttribute()] [global::System.Diagnostics.DebuggerNonUserCodeAttribute()] [global::System.Configuration.DefaultSettingValueAttribute("ApplicationName")] public string ApplicationName { get { return ((string)(this["ApplicationName"])); } set { this["ApplicationName"] = value; } } [global::System.Configuration.ApplicationScopedSettingAttribute()] [global::System.Diagnostics.DebuggerNonUserCodeAttribute()] [global::System.Configuration.DefaultSettingValueAttribute("SQL_SRV342")] public string DatabaseServerName { get { return ((string)(this["DatabaseServerName"])); } } } } The XML File is named app.config and looks like this: <?xml version="1.0" encoding="utf-8" ?> <configuration> <configSections> <sectionGroup name="userSettings" type="System.Configuration.UserSettingsGroup, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" > <section name="WPFExam.Properties.Settings" type="System.Configuration.ClientSettingsSection, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" allowExeDefinition="MachineToLocalUser" requirePermission="false" /> </sectionGroup> <sectionGroup name="applicationSettings" type="System.Configuration.ApplicationSettingsGroup, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" > <section name="WPFExam.Properties.Settings" type="System.Configuration.ClientSettingsSection, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" requirePermission="false" /> </sectionGroup> </configSections> <userSettings> <WPFExam.Properties.Settings> <setting name="ApplicationName" serializeAs="String"> <value>ApplicationName</value> </setting> </WPFExam.Properties.Settings> </userSettings> <applicationSettings> <WPFExam.Properties.Settings> <setting name="DatabaseServerName" serializeAs="String"> <value>SQL_SRV342</value> </setting> </WPFExam.Properties.Settings> </applicationSettings> </configuration> 3) The only left now is the code behind the button. Double click the button and replace the MainWindow() method with the following code snippet. public MainWindow() { InitializeComponent(); this.Title = Properties.Settings.Default.ApplicationName; textBox1.Text = Properties.Settings.Default.ApplicationName; textBlock1.Text = Properties.Settings.Default.DatabaseServerName; } private void button2_Click(object sender, RoutedEventArgs e) { Properties.Settings.Default.ApplicationName = textBox1.Text.ToString(); Properties.Settings.Default.Save(); } Run the application and type something in the textbox and hit the Set Title button. Now, restart the application and you should see the text that you entered earlier.   If you look at the button2 click event, you will see that it was actually 2 lines of codes to save to the configuration file. I hope this helps, for more information consult MSDN.

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  • Meet The MySQL Experts Podcast: MySQL Utilities

    - by Wei-Chen Chiu
    Managing a MySQL database server can become a full time job. In many occasions, one MySQL DBA needs to manage multiple, even tens of, MySQL servers, and tools that bundle a set of related tasks into a common utility can be a big time saver, allowing you spend more time improving performance and less time executing repeating tasks. While there are several such utility libraries to choose, it is often the case that you need to customize them to your needs. The MySQL Utilities library is the answer to that need. It is open source so you can modify and expand it as you see fit. In the latest episode of the "Meet the MySQL Experts" podcast series, Chuck Bell, Sr. MySQL Software Developer at Oracle, introduces a variety of recently released MySQL Utilities, and how DBAs can save significant time using the utilities. Listen to the podcast and learn the highlights in 10 minutes. If you want to gain further details, attend the on-demand webinar for a more complete introduction, including: Use cases for each utility How to group utilities for even more usability How to modify utilities for your needs How to develop and contribute new utilities  Enjoy!

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  • May 2010 Chicago Architects Group Meeting

    - by Tim Murphy
    The Chicago Architects Group will be holding its next meeting on May 18th.  Please come and join us and get involved in our architect community. Register Presenter: Scott Seely  Topic: Azure For Architects       Location: TechNexus 200 S. Wacker Dr., Suite 1500 Room A/B Chicago, IL 60606 Time: 5:30 - Doors open at 5:00 del.icio.us Tags: Chicago Architects Group,Azure,Scott Seely

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  • Copy diagram with swimlanes in Enterprise Architect

    - by blomqvist
    This is a post mostly to myself, so that when I forget this I can come here and check it out :) (I forget about ctrl-b from time to time) When copying diagrams from Enterprise Architect you can use ctrl-B to include the swim-lanes. A normal ctrl-c will not give you the swim-lanes. A side effect is that ctrl—b gives you a copy of the whole diagram, you cannot select what objects to copy. So marking objects first or pressing ctrl-A to selects all is both unnecessary and meaningless since ctrl-b seems to mean: “copy the whole diagram now and include all the stuff in there, even the swimlanes” (which ctrl-A, ctrl-C does not).

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  • How to display a dependent list box disabled if no child data exist

    - by frank.nimphius
    A requirement on OTN was to disable the dependent list box of a model driven list of value configuration whenever the list is empty. To disable the dependent list, the af:selectOneChoice component needs to be refreshed with every value change of the parent list, which however already is the case as the list boxes are already dependent. When you create model driven list of values as choice lists in an ADF Faces page, two ADF list bindings are implicitly created in the PageDef file of the page that hosts the input form. At runtime, a list binding is an instance of FacesCtrlListBinding, which exposes getItems() as a method to access a list of available child data (java.util.List). Using Expression Language, the list is accessible with #{bindings.list_attribute_name.items} To dynamically set the disabled property on the dependent af:selectOneChoice component, however, you need a managed bean that exposes the following two methods //empty – but required – setter method public void setIsEmpty(boolean isEmpty) {} //the method that returns true/false when the list is empty or //has values public boolean isIsEmpty() {   FacesContext fctx = FacesContext.getCurrentInstance();   ELContext elctx = fctx.getELContext();   ExpressionFactory exprFactory =                          fctx.getApplication().getExpressionFactory();   ValueExpression vexpr =                       exprFactory.createValueExpression(elctx,                         "#{bindings.EmployeeId.items}",                       Object.class);   List employeesList = (List) vexpr.getValue(elctx);                        return employeesList.isEmpty()? true : false;      } If referenced from the dependent choice list, as shown below, the list is disabled whenever it contains no list data <! --  master list --> <af:selectOneChoice value="#{bindings.DepartmentId.inputValue}"                                  label="#{bindings.DepartmentId.label}"                                  required="#{bindings.DepartmentId.hints.mandatory}"                                   shortDesc="#{bindings.DepartmentId.hints.tooltip}"                                   id="soc1" autoSubmit="true">      <f:selectItems value="#{bindings.DepartmentId.items}" id="si1"/> </af:selectOneChoice> <! --  dependent  list --> <af:selectOneChoice value="#{bindings.EmployeeId.inputValue}"                                   label="#{bindings.EmployeeId.label}"                                      required="#{bindings.EmployeeId.hints.mandatory}"                                   shortDesc="#{bindings.EmployeeId.hints.tooltip}"                                   id="soc2" disabled="#{lovTestbean.isEmpty}"                                   partialTriggers="soc1">     <f:selectItems value="#{bindings.EmployeeId.items}" id="si2"/> </af:selectOneChoice>

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • Oracle OpenWorld Key Financials Sessions

    - by Theresa Hickman
    Oracle OpenWorld is just around the corner on Sept. 19-23, 2010 at Moscone Center in San Francisco, California. There will be about 70 financial sessions across all the financials product lines: e-Business Suite, JD Edwards, PeopleSoft, and Fusion. I wanted to highlight some of the key financials sessions: Oracle E-Business Financials: Vision, Release Overview, and Product Roadmap: This session provides a comprehensive overview of Oracle's product strategy for Oracle Financials. This cornerstone session for Oracle Financials includes customer successes with Oracle Financials Release 12.1. Value of Upgrading to Release 12.1 for Oracle Financials: This session provides best practices and lessons learned from customers that have already upgraded to Release 12 and 12.1. PeopleSoft Financial Management Solutions High-Value Roadmap into Release 9.2: This session reviews the roadmap candidate ideas for Release 9.2 and discusses PeopleSoft Financials integration with Oracle solutions, such as Hyperion, Governance, Risk, and Compliance (GRC), and business intelligence products. Oracle Fusion Financials Overview: Terrance Wampler, the VP of Financials Product Strategy, and Rondy Ng, Group VP of Financial Applications Development, will discuss the key product differentiators to help customers understand the value that Oracle Fusion Financials can bring to their organizations. Answers to the Top 10 Questions About Oracle Fusion Financials: This session talks about how Oracle Fusion Financials can coexist with customers' existing investments in e-Busines Suite, PeopleSoft, and JD Edwards. It will also highlight the advantages of the Oracle Fusion technology stack, migration of existing applications to Oracle Fusion, and the role of codevelopment partners, such as Infosys. The panel will also accept questions from the attendees in order to address other questions customers may have about Oracle Fusion. In addition, the following sessions will discuss how customers who are currently using JD Edwards, PeopleSoft, and e-Business Suite can coexist with Fusion Financials without major disruption of existing applications. Customers will learn how they can adopt portions of Oracle Fusion Financials to deliver value-add functionality while maintaining and extending their current deployment of Oracle applications. Understanding Oracle Fusion Financials for JD Edwards Customers Understanding Oracle Fusion Financials for PeopleSoft Customers Understanding Oracle Fusion Financials for Oracle E-Business Suite Customers For more information and to register for OpenWorld, see www.oracle.com/openworld.

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  • I&rsquo;m back, now with Windows Live Writer goodness

    - by Dave Yasko
    I’ve reimaged my home laptop.  I’m trying to populate it with as much free goodness as possible to see if the free way is as good as the old pay way.  Turns out, I’ve got access to Windows Live Writer.  I’m not sure where that came from, maybe with Vista Ultimate.  I don’t know.  Either way, it makes my blog posting a whole lot easier.  So, maybe, just maybe, it will make me more likely to post.  We’ll see. Later.

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