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  • How do I delete or modify Default User's default printer?

    - by eleven81
    I have some computers that I set up a couple years ago by creating a user account, setting it up the way I wanted, and copying that user's directory over Default User's directory. Pretty simple stuff. One of the things that I did was to add a printer and set it as the default. Straightforward, or so I thought. Things have changed, and that printer has been removed and replaced with a different printer. I deleted the old printer's object and added the new one. Now every time a new user logs in, their profile gets copied from Default User, and they get the old printer as their default. This re-adds the old printer object to the system. Now every user can see the old printer's object again. I want to permanently delete Default User's default printer. How?

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  • Can I find the session ID for a user logged on to another machine?

    - by Dan Tao
    I want to open an application on another computer on the same network via the command line. The scenario here is that the user is in a room surrounded by about 20 computers and wants to be able to launch the same app on every computer without walking from screen to screen opening it up on each individual machine. I've discovered that I can get the basic functionality for this using PsExec as follows: psexec \\[computer] -u [username] -p [password] -d -i [SessionID] [program] For computer, username, password, and program, I'm good. Does anyone know of a way I can figure out which SessionID is assigned to a particular user logged on to a particular machine on the network? Alternately, is there a better way to go about what I'm trying to accomplish?

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  • Inactive users in windows server after some time according to first login instead of defining a solid expiration date

    - by smhnaji
    We want to give access to some Windows Server users so they can remotely have access to our server and download from a special folder of the server. The licenses we give to users, are time base. There should be 1 month, 2 month, ..., 1 year, ... licenses. CURRENT SITUATION (WHAT I DON'T WANT): When users are created and added to the OS, a solid expiration date is given. WHAT I WANT: Users' expiration date should be calculated automatically after first login. The user might not need his account right when purchases the license. In another words: When a license of the user we create is purchased at Jan 1st, he should use the license until Feb 1st. No matter whether he really logs in or not. He cannot come Feb 5th and begin using his license because that has expired then. What I want is that when he comes at Feb 5th and begins using, the license update until March 5th. CLARIFICATION (Update after MDMarra's comment) Working environment is Windows Server 2012. By the word 'user', I mean Native Windows Server Users. Whenever a new person purchases a license with me, I create them manually using net user command like this: net user ali pass /add /expires:2013-12-25

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  • Quick and dirty user management service for Linux VMs?

    - by quack quixote
    Background I have a home server running Debian, and a workstation that runs various VirtualBox VMs (mostly Linuxen but some Windows). At the moment, I'm creating my main user account anew for every new Linux VM. I'd like to make use of a centralized user-management scheme instead, so I can just configure the new VMs for the directory technology and let them handle user lookups automatically. The last time I worked with anything like this, NIS+ was still in fashion. I have a vague notion of what LDAP and Active Directory are, but no knowledge of how to configure them for what I want. Question What user-management/network-directory technology should I use for providing user accounts to my network? The server must run on Debian Lenny. Client configuration should be simple point-at-server-and-go. I need an example configuration for one sample user account. (nice-to-have) I may want to mount the user's home directory from the server. (nice-to-have) The same configuration works with Windows clients.

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  • Exchange 2010 user not receiving mail from another user

    - by eth0
    I have an Outlook 2010 user who can't receive email from another Outlook 2010 user. They are both in the same mailbox server in the same network. They can both send and receive email to anyone else in the organization. One just can't receive from the other. It's very strange. Exchange server was recently migrated from 2007 to 2010 but one of the users described is a new hire which was created on the 2010 server. I have other new hires created on the 2010 server that work fine. I tried having the user send from OWA and it still doesn't get through. What else can I do to troubleshoot this issue? Thank you.

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  • Switch User in RedHat like XP

    - by rd42
    In our cluster, RedHat4 & 5 machines, if someone locks the computer and walks away no body can use it. Is there a feature in RedHat5, Gnome, KDE etc that would allow for the option of switching users at the lock screen, so more than one person can be logged in? Thanks, rd42

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  • Can I find the session ID for a user logged on to another machine?

    - by Dan
    I want to open an application on another computer on the same network via the command line. The scenario here is that the user is in a room surrounded by about 20 computers and wants to be able to launch the same app on every computer without walking from screen to screen opening it up on each individual machine. I've discovered that I can get the basic functionality for this using PsExec as follows: psexec \\[computer] -u [username] -p [password] -d -i [SessionID] [program] For computer, username, password, and program, I'm good. Does anyone know of a way I can figure out which SessionID is assigned to a particular user logged on to a particular machine on the network? Alternately, is there a better way to go about what I'm trying to accomplish?

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  • user profile cannot be loaded in Windows 7

    - by alex
    so I wake up this morning and my mother drops the Dell laptop. She starts it up and no desktop icons appear. I take a look (mind you I'm not totally awake yet), go to start menu, click a button (I forgot which one) and a window box pops up saying something a bout the hardrive (I think it might have said cannot be located) she's crying right now and waiting until 10 to take it to bestbuy. she wont let me touch the dell either. could this be because of the drop or from torrents (which never was a problem)? please help.

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  • cookieless sessions with ajax

    - by thezver
    ok, i know you get sick from this subject. me too :( I've been developing a quite "big application" with PHP & kohana framework past 2 years, somewhat-successfully using my framework's authentication mechanism. but within this time, and as the app grown, many concerning state-preservation issues arisen. main problems are that cookie-driven sessions: can't be used for web-service access ( at least it's really not nice to do so.. ) in many cases problematic with mobile access don't allow multiple simultaneous apps on same browser ( can be resolved by hard trickery, but still.. ) requires many configurations and mess to work 100% right, and that's without the --browser issues ( disabled cookies, old browsers bugs & vulnerabilities etc ) many other session flaws stated in this old thread : http://lists.nyphp.org/pipermail/talk/2006-December/020358.html After a really long research, and without any good library/on-hand-solution to feet my needs, i came up with a custom solution to majority of those problems . Basically, i'ts about emulating sessions with ajax calls, with additional security/performance measures: state preserved by interchanging SID(+hash) with client on ajax calls. state data saved in memcache(or equivalent), indexed by SID security achieved by: appending unpredictible hash to SID egenerating hash on each request & validating it validating fingerprint of client on each request ( referrer,os,browser etc) (*)condition: ajax calls are not simultaneous, to prevent race-condition with session token. (hopefully Ext-Direct solves that for me) From the first glance that supposed to be not-less-secure than equivalent cookie-driven implementation, and at the same time it's simple, maintainable, and resolves all the cookies flaws.. But i'm really concerned because i often hear the rule "don't try to implement custom security solutions". I will really appreciate any serious feedback about my method, and any alternatives. also, any tip about how to preserve state on page-refresh without cookies would be great :) but thats small technical prob. Sorry if i overlooked some similar post.. there are billions of them about sessions . Big thanks in advance ( and for reading until here ! ).

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  • session_set_cookie_params on multi-domain sites

    - by nillls
    Hi! I'm currently developing for an application (www.domain.se, .eu) where we're experiencing problems with sessions not propagating across domains. Internet Explorer is the root cause of this, as it will differentiate sessions depending on whether we're typing in "domain.se" or "www.domain.se". Due to some unfortunate redirecting, we're not able to keep the user on the same address the user typed in, instead we're always redirecting to www.domain.se on login. Needless to say, IE users can not login when typing "domain.se". To make this error go away, we implemented a function to try and set the session to be valid across all possible domains by doing the following: if($_SERVER['HTTP_HOST'] == "domain.se") { session_set_cookie_params(3600, '/', '.domain.se', true); } There are basically a few if:s that we go through depending on what address the user typed in, but the third argument stays the same. This, however, results in no-one being able to log in, regardless of domain. I've tried reading up on how session_set_cookie_params() works but to no avail. Any help is greatly appreciated!

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  • Profit's COLLABORATE 10 Session Selections

    - by Aaron Lazenby
    COLLABORATE 2010 is a mere 11 days away (thanks for the reminder @ocp_advisor). Every year I publish my a list of the sessions I think reflect some of the more interesting people/trends in enterprise IT. I should be at all of these sessions, so drop by for a chat--I'll be the guy tapping out emails on my iPad... Monday, April 19 9:15 a.m. - Keynote: Transforming Customer Value, Delivering Highest Customer Service Location: Keynote Hall I never miss Charles Phillips when he speaks--it's one of the best opportunities to get an update on Oracle product developments and strategy. And there's certainly occasion for an update: this will be Phillips' first big presentation since the Oracle + Sun Strategy Update in late January. Phillips is appearing with Oracle Executive Vice President of Development Thomas Kurian which means there should be some excellent information about how customers are using Oracle's complete software and hardware stack to address enterprise IT challenges. The session should provide some excellent context for the rest of the week's session...don't miss it. 10:45 a.m. - Oracle Fusion Applications: Functional Overview Location: South Seas FI met Basheer Khan at COLLABORATE 08 in Denver and have followed his work ever since. He's a former member of the OAUG Board of Directors, an Oracle ACE, and a charismatic enterprise IT expert. Having worked with the Oracle Usability Advisory Board, Basheer should have some fascinating insights to share about the features and interface of Oracle's Fusine Applications. This session, along with Nadia Bendjedou's "10 Things You Can Do Today to Prepare for the Next Generation Applications" (on Tuesday, April 20 8:00 a.m. in room 3662) should give attendees the update they need about Oracle's next-generation applications.   1:15p.m. - E-Business Suite in the Amazon Cloud Location: South Seas HI did my first full-fledged cloud computing coverage at last year's COLLABORATE show (check out my interview with Oracle's Bill Hodak), where I first learned about Amazon's EC2 offering. I've since talked with several people who have provisioned server space on Amazon's cloud with great results. So I'm looking forward to watching the audience configure an instance of the Oracle E-Business Suite release 12 on the cloud while Chuck Edwards from Blue Gecko drives. This session should take some of the mist and vapor out of the cloud conversation.2:30 p.m. - "Zero Sign-on" to EBS - Enabling 96000 Users to Login to EBS Without User Maintenance Location: South Seas HI'll be sitting tight in South Seas H for the next session on Monday where Doug Pepka, a ten-year veteran of communications giant Comcast, will be walking attendees through a massive single sign-on (SSO) project across the enterprise. I'm working on a story about SSO for the August issue of Profit, so this session has real practical value to me. Plus the proliferation of user account logins--both personal and professional--makes this a critical usability/change management issue for IT leaders planning for successful long-term IT implementations.   Tuesday 8:00 am  - Information Architecture for Men in Kilts Location: SURF AGetting to a 8:00 a.m. presentation is a tall order in Las Vegas, but presenter Billy Cripe will make it worth your effort. Not only is the title of this session great, but the content should appeal to any IT strategist looking to push the limits of Web 2.0 technologies in the enterprise. Cripe is a product management director of Enterprise 2.0 and Enterprise Content Management at Oracle, author of Reshaping Your Business with Web 2.0, and a prolific blogger--he knows how information architecture is critical to and enterprise 2.0 implementation.    10:30a.m. - Oracle Virtualization: From Desktop to Data Center Location: REEF FData center virtualization is still one of the best ways to reduce the cost of running enterprise IT. With the addition of Sun products, Oracle has the industry's most comprehensive virtualization portfolio. I must admit, I'm no expert in this subject. So I'm looking forward to Monica Kumar's presentation so I can get up to speed.   Wednesday 8:00 a.m. - The Art of the Steal Location: Mandalay Bay Ballroom JMany will know Frank Abagnale from Steven Spielberg's 2002 film "Catch Me if You Can." The one-time con man and international fugitive who swindled $2.5 million in forged checks went on to help U.S. federal officials investigate fraud cases. Now the CEO of Abagnale and Associates, he has become an invaluable source to the business world on the subject of fraud and fraud protection. With identity theft and digital fraud still on the rise, this session should be an entertaining, and sobering, education on the threats facing businesses and customers around the world. A great way to start Wednesday.1:00 p.m. - Google Wave: Will it replace e-mail as we know it today? Location: SURF EBy many assessments (my own included), Google Wave is a bit of an open collaboration failure. It may seem like an odd reason for me to be excited about this session, but I'm looking forward to the chance to revisit the technology. Also, this is a great case study in connecting free, available Internet tools to existing enterprise computing environments--an issue that IT strategists must contend with as workers spreads out and choose their own productivity tools.  

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  • When do you use a circular slider/knob in a good user interface?

    - by Koning Baard
    As I am familiar with some synthesizers, I often user real life circular sliders (e.g. to control the master volume), also called knobs. Like this one: Sometimes I also find these controls in virtual applications (yes I like extreme minimalism =P): But most of them are irritating, confusing or just wrong, and simple sliders could be used instead, making the UI much better. What are the advantages of circular sliders like the one in the screenshot above? And when do you use them? Thanks

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  • Session State with MVP and Application Controller patterns

    - by Graham Bunce
    Hi, I've created an MVP (passive view) framework for development and decided to go for an Application Controller pattern to manage the navigation between views. This is targeted at WinForms, ASP.NET and WPF interfaces. Although I'm not 100% convinced that these view technologies really swappable, that's my aim at the moment so my MVP framework is quite lightweight. What I'm struggling to fit in is the concept of a "Business Conversation" that needs state information to be either (a) maintained for the lifetime of the View or, more likely, (b) maintained across several views for the lifetime of a use case (business conversation). I want state management to be part of the framework as I don't want developers to worry about it. All they need to do is to "start" a conversation, "Register" objects and the framework does the rest until the "end" a conversation. Has anybody got any thoughts (patterns) to how to fit this into MVP? I was thinking it may be part of the Application Controller responsibility (delegating to a Conversation Manager object) as it knows about current state in order to send the user to the next view.... but then I thought it may be up to the Presenter to start and end the conversation so then it comes down the presenters to manage conversations and the objects registered for the that conversation. Unfortunately that means presenters can't be used in different conversations... so that idea doesn't seem right. As you can see, I don't think there is an easy answer (and I've looked for a while). So anybody else got any thoughts?

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  • User Friendly Video Review with Locking

    - by James Cori
    We have a jquery/php/mysql system that allows a user to log in and review videos built by a system for online viewing. When a user begins reviewing a video, the video is marked as such. But now we've cornered ourselves into the classic browser-based application problem of the user navigating away or closing the browser without completing review. That video would then enter a state of limbo of constantly being reviewed, but never completed, and never re-entering the queue. Options we have are: Build a service (which we already have others) to find review sessions that are outside a duration boundary and reset them back into the queue. Reset review sessions outside a duration boundary when that user logs in. Essentially, if a user locks out a video for review, it'll be unlocked the next time they log in. A suggestion made to me was to use the php/apache session length and on expiration, reset any pending review jobs. I don't even know where to look to implement this as this is one project on a shared server, so it shouldn't be an apache config, but the reset mechanism would need to know the database credentials to be able to reset it... The worst solution everyone hates is preventing the user from navigating away with javascript, asking "Are you sure?!" This system is used by a few hired reviewers, so I'm not exactly dealing with the public here, but I can't prevent users from sharing logins for speedier review, which would knock out the 2nd option above because it would unlock a video being reviewed by someone else using the same login.

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  • User Experience Highlights in Siebel: Direct from George Jacob

    - by mvaughan
    By Misha Vaughan and Kathy Miedema, Oracle Applications User Experience This is the first in a series of blog posts on the user experience (UX) highlights coming in various Oracle product families. You’ll see themes around productivity and efficiency, as well as a thoughtful approach to pushing UX capabilities into the underlying tooling. Of course, you can also expect to get an early look at the latest mobile offerings coming through these product lines.Today’s post is on Siebel. To learn more about what’s ahead, attend Siebel OpenWorld presentations. Our first interview is with George Jacob, the Group Vice President for CRM Applications. George Jacob Q: How would you describe the vision you have for the user experience of Siebel? A: Contemporary: Siebel runs in all browsers and all browser-capable devices using the latest web technology standards, such as Javascript, CSS, and HTML 5.Productive: Siebel is designed for a user experience that reduces clutter and user keystrokes.User-sensitive: The user experience enables Siebel to adapt easily to site and user preferences.Q: How are the UX features you have delivered so far resonating with customers? A:  Customers are very excited about our refresh of the Siebel user interface framework; the Siebel roadmap and user interface sessions at Oracle OpenWorld last year overflowed. We have had to turn back customer requests to participate in the early adopter program because we had more than we could handle. Customers are calling this a game-changer for Siebel.Q: So the UX highlights are popular? A: Yes, the UX highlights are very popular, although to a certain extent we expected this!  Q: What’s coming in Siebel on a mobile platform? A: Our current mobile offering is based on Windows Mobile (native application), and is fairly mature (over 5 years). The new Siebel Open User Interface Framework, by virtue of working on all browsers, will run – when it is released this year – on tablets and smartphones. This is one of the reasons a number of customers are most excited about our UX changes. Views of Siebel data on mobile devices Q: What are you working on now that you think is going to be exciting to customers at OOW? A: We are working on the Siebel Open User Interface Framework, to be released this year in the Siebel 2012 8.1.1.9 & 8.2.2.2 innovation packs. We are also working on Connected Mobile applications for Sales, Service, Consumer Goods and Pharmaceuticals, and Disconnected Mobile applications for Pharmaceuticals in the same release. We are building specialized applications that exploit the new UI framework for Telco Order Capture and for Life Sciences healthcare professional visits. Our 2012 delivery will be the foundation for further user experience enhancements, next year and beyond.Q: What do you want Siebel customers to know? A:  We are excited to be focused on improving the user experience of Siebel applications, and it is encouraging to see the positive feedback from Siebel customers and partners.If you would like to see more in the Siebel user experience, be sure to check out these sessions at OpenWorld: CON9700 - Siebel CRM Overview, Strategy, and Roadmap CON9703 - User Interface Innovations with the New Siebel “Open UI” CON9705 - Unleash the Power of “Open UI” CON9697 - Mobile Solutions for Siebel CRM

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  • Samba Server Make Multiple User Permissions Profiles

    - by Scriptonaut
    I have a Samba file server running, and I was wondering how I could make multiple user accounts that have different permissions. For example, at the moment I have a user, smbusr, but when I ssh to the share, I can read, write, execute, and even navigate out of the samba directory and do stuff on the actual computer. This is bad because I want to be able to give out my IP so friends/family can use the server, but I don't want them to be able to do just anything. I want to lock the user in the samba share directory(and all the sub directories). Eventually I would like several profiles such as (smbusr_R, smbusr_RW, smbguest_R, smbguest_RW). I also have a second question related to this, is SSH the best method to connect from other unix machines? What about VPN? Or simply mounting like this: mount -t ext3 -o user=username //ipaddr/share /mnt/mountpoint Is that mounting command above the same thing as a vpn? This is really confusing me. Thanks for the help guys, let me know if you need to see any files, or need anymore information.

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  • Creating security permissions for a non-domain-member user in Windows Server 2008

    - by Overhed
    Hello everyone, I apologize in advance for incorrect use of terminology, as I'm not an IT person by trade. I'm doing some remote work via a VPN for a client and I need to add some DCOM Service security permissions for my remote user. Even though I'm on the VPN, the request for access to the DCOM service is using my PCs native user (and since I'm running Vista Home Premium it looks something like: PC-NAME\Username). The request for access comes back with access denied and I can not add this user to the security permissions as it "is not from a domain listed in the Select Location dialog box, and is therefore not valid". I'm pretty stuck and have no clue what kind of steps I need to do here. Any help would be appreciated, thanks in advance. EDIT: I have no control over what credentials are being passed in to the server by my computer. This scenario is occurring in an installation wizard that has a section which requests you point it to the machine running the "server" version of the software I'm installing (it then tries to invoke the relevant COM service, but my user does not have "Remove Activation Permissions" on that service, so I get request denied).

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  • New AD user request form and workflow

    - by user66390
    I'm wondering if anyone is providing a solid solution for creating New Network User Account Request forms, and attaching workflows to them to automate account creation? I'm currently investigating a number of options, but am surprised that such a ubiquitous task hasn't been solved a dozen times over and thoroughly documented. Or at least isn't integrated into current off-the-shelf change management and ticketing systems. Ideally, I'd like for our current ticketing system, ServiceDesk+ to present a standard 'New User' form to department heads, which they can fill in with the required new user details. This triggers a workflow that submits the request as a ticket that can be reviewed and actioned. Actioning the ticket triggers a workflow that creates a user in AD with the details provided, and notifies the department head upon completion. All told, a pretty standard requirement that I'm sure most organizations have. What are other people doing to accomplish this? Edit: I should add, I'm more looking for "supported" methods. As is, I've submitted a number of scripted solutions, none of which have met with manager approval.

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  • How to detect a WCF session crash before calling a contract method?

    - by brain_pusher
    I am using a session mode for my WCF service. The problem is the following: if session is broken and no longer exists, client can't know it before calling a contract. For example, if the service has been restarted, the client's session id is invalid, because that session has been closed on the server side. I check the channel state before calling the contract and its value is CommunicationState.Opened even if session is already broken. So, when I call the contract after this check I get a CommunicationException with this message: The remote endpoint no longer recognizes this sequence. This is most likely due to an abort on the remote endpoint. The value of wsrm:Identifier is not a known Sequence identifier. The reliable session was faulted. Is there any workaround? I need a way to get an appropriate session state before calling a contract so that I can restore it without getting an exception. P.S. The CommunicationException type is general, so I can't detect a session crash by catching this exception. P.P.S. I have asked the similar question here, but in that case I didn't know the reason, now I don't know how to evade it.

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  • Data validation best practices: how can I better construct user feedback?

    - by Cory Larson
    Data validation, whether it be domain object, form, or any other type of input validation, could theoretically be part of any development effort, no matter its size or complexity. I sometimes find myself writing informational or error messages that might seem harsh or demanding to unsuspecting users, and frankly I feel like there must be a better way to describe the validation problem to the user. I know that this topic is subjective and argumentative. I've migrated this question from StackOverflow where I originally asked it with little response. Basically, I'm looking for good resources on data validation and user feedback that results from it at a theoretical level. Topics and questions I'm interested in are: Content Should I be describing what the user did correctly or incorrectly, or simply what was expected? How much detail can the user read before they get annoyed? (e.g. Is "Username cannot exceed 20 characters." enough, or should it be described more fully, such as "The username cannot be empty, and must be at least 6 characters but cannot exceed 30 characters."?) Grammar How do I decide between phrases like "must not," "may not," or "cannot"? Delivery This can depend on the project, but how should the information be delivered to the user? Should it be obtrusive (e.g. JavaScript alerts) or friendly? Should they be displayed prominently? Immediately (i.e. without confirmation steps, etc.)? Logging Do you bother logging validation errors? Internationalization Some cultures prefer or better understand directness over subtlety and vice-versa (e.g. "Don't do that!" vs. "Please check what you've done."). How do I cater to the majority of users? I may edit this list as I think more about the topic, but I'm genuinely interested in proper user feedback techniques. I'm looking for things like research results, poll results, etc. I've developed and refined my own techniques over the years that users seem to be okay with, but I work in an environment where the users prefer to adapt to what you give them over speaking up about things they don't like. I'm interested in hearing your experiences in addition to any resources to which you may be able to point me.

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  • UNIX User Account to Restricted SysAdmin (User/Printer Admin only)

    - by Mark
    Hi all, I'd like to know if there is a way for a user account to be enabled or elevated to carry out system admin tasks WITHOUT having to use the root account or sudo. Goal here is to allow a user account to Add/Delete users/printers without giving them the 'God' powers that the root account carries, in a way setting up a restricted system admin essentially. Not sure if there is a way of doing this as most just use root to my understanding.

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  • Data validation best practices: how can I better construct user feedback?

    - by Cory Larson
    Data validation, whether it be domain object, form, or any other type of input validation, could theoretically be part of any development effort, no matter its size or complexity. I sometimes find myself writing informational or error messages that might seem harsh or demanding to unsuspecting users, and frankly I feel like there must be a better way to describe the validation problem to the user. I know that this topic is subjective and argumentative. StackOverflow might not be the proper channel for diving into this subject, but like I've mentioned, we all run into this at some point or another. There are so many StackExchange sites now; if there is a better one, feel free to share! Basically, I'm looking for good resources on data validation and user feedback that results from it at a theoretical level. Topics and questions I'm interested in are: Content Should I be describing what the user did correctly or incorrectly, or simply what was expected? How much detail can the user read before they get annoyed? (e.g. Is "Username cannot exceed 20 characters." enough, or should it be described more fully, such as "The username cannot be empty, and must be at least 6 characters but cannot exceed 30 characters."?) Grammar How do I decide between phrases like "must not," "may not," or "cannot"? Delivery This can depend on the project, but how should the information be delivered to the user? Should it be obtrusive (e.g. JavaScript alerts) or friendly? Should they be displayed prominently? Immediately (i.e. without confirmation steps, etc.)? Logging Do you bother logging validation errors? Internationalization Some cultures prefer or better understand directness over subtlety and vice-versa (e.g. "Don't do that!" vs. "Please check what you've done."). How do I cater to the majority of users? I may edit this list as I think more about the topic, but I'm genuinely interest in proper user feedback techniques. I'm looking for things like research results, poll results, etc. I've developed and refined my own techniques over the years that users seem to be okay with, but I work in an environment where the users prefer to adapt to what you give them over speaking up about things they don't like. I'm interested in hearing your experiences in addition to any resources to which you may be able to point me.

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  • How do I handle a user story that I complete, but with compromise and need to revisit?

    - by ProfK
    I have just fulfilled (is that a good term?) two user stories out of a new project backlog I have just built. These are user registration and password reset, both requiring mail. I need to implement a substitute mail component because my initial choice, and a normally reliable one, wasn't working. Because I was focused on delivering the user stories, not debugging the mail component, I swapped it out to deliver working code at sprint end. Do I now log a new support issue for the mailer, or 're-insert' these stories into the backlog? If I do the latter, am I not introducing too much tech detail into user stories?

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