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  • Website Flipping and Developing Can Make Money Fast

    Trying to make money on the Internet is not that difficult a task. One must have at least a basic idea of web design and programming in general. If one is new to the Internet game and knows little learning is quite easy. The Internet can teach one everything there is to know about the Internet and how to work with it and design websites for it.

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  • Speaking at PASS (and a plug for two other conferences)

    - by drsql
    So I was notified a few days ago that one of my sessions was selected, and one is an alternate. Luckily, it was the one that I have the most experience with, and the alternate is my latest session that I am really quite happy with after doing it virtually and now at the SQL Saturday in Columbus. The selected session is: Database Design Fundamentals In this session I will give an overview of how to design a database, including the common normal forms and why they should matter to you if you are creating...(read more)

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  • Redesigning an Information System - Part 1

    - by dbradley
    Through the next few weeks or months I'd like to run a small series of articles sharing my experiences from the largest of the project I've worked on and explore some of the real-world problems I've come across and how we went about solving them. I'm afraid I can't give too many specifics on the project right now as it's not yet complete so you'll have to forgive me for being a little abstract in places! To start with I'm going to run through a little of the background of the problem and the motivations to re-design from scratch. Then I'll work through the approaches taken to understanding the requirements, designing, implementing, testing and migrating to the new system. Motivations for Re-designing a Large Information System The system is one that's been in place for a number of years and was originally designed to do a significantly different one to what it's now being used for. This is mainly due to the product maturing as well as client requirements changing. As with most information systems this one can be defined in four main areas of functionality: Input – adding information to the system Storage – persisting information in an efficient, searchable structure Output – delivering the information to the client Control – management of the process There can be a variety of reasons to re-design an existing system; a few of our own turned out to be factors such as: Overall system reliability System response time Failure isolation and recovery Maintainability of code and information General extensibility to solve future problem Separation of business and product concerns New or improved features The factor that started the thought process was the desire to improve the way in which information was entered into the system. However, this alone was not the entire reason for deciding to redesign. Business Drivers Typically all software engineers would always prefer to do a project from scratch themselves. It generally means you don't have to deal with problems created by predecessors and you can create your own absolutely perfect solution. However, the reality of working within a business is that the bottom line comes down to return on investment. For a medium sized business such as mine there must be actual value able to be delivered within a reasonable timeframe for any work to be started. As a result, any long term project will generally take a lot of effort and consideration to be approved by those in charge and therefore it might be better to break down the project into more manageable chunks which allow more frequent deliverables and also value within a shorter timeframe. As the only thing of concern was the methods for inputting information, this is where we started with requirements gathering and design. However knowing that there might be more to the problem and not limiting your design decisions before the requirements is key to finding the best solutions.

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  • A Style Sheet Language More Powerful Than CSS

    Cascading Style Sheet or CSS is considered by many web professionals as one of the most successful style sheet language introduced for website design. It was the style sheet language that revolutioni... [Author: Margarette Mcbride - Web Design and Development - May 06, 2010]

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  • How Can High Traffic Increase Web Site Ranking in SERP's?

    There's no hidden agenda to the actual fact that all the sites that you simply see on the initial pages of the SERP's have secured a place there because of the list of keywords. That's the precise reason for the importance of SEO internet design to lift the rankings of your website. You can also blame the habit of the net surfers as a result of of whom the SEO internet design has achieved therefore abundant importance.

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  • Basics For Having Meaningful Websites For Companies

    A good website reflects organization and its services to the audiences online. For an effective website well thought out web design is must. Even the minute details should be well cared for to optimi... [Author: Alan Smith - Web Design and Development - June 08, 2010]

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  • links for 2010-05-15

    - by Bob Rhubart
    Live Virtual SOA Training from Oracle University Enroll in "SOA: Architectural Concepts and Design Principles," a four-day Live Virtual Class that teaches you the key concepts associated with a SOA architecture, including principles, service design, and infrastructure. (tags: otn oracle soa architect training education)

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  • Will Google's New Search Options Affect Your SEO?

    In case you haven't noticed, Google recently unveiled a new design for its search results pages that gives users access to some new, interesting search options. The new design may not be immediately noticeable, but when you do a search from Google's home page, you can now see a new, left-hand column on each results page.

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  • The Style Sheet Languages Of Then And Now

    One of the most popular style sheet language used across the industry of web designing today is CSS (Cascading Style Sheets). It was once known as the "tableless web design" because it was the only s... [Author: Margarette Mcbride - Web Design and Development - May 17, 2010]

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  • Speaking at PASS 2012… Exciting and Scary… As usual…

    - by drsql
    I have been selected this year at the PASS Summit 2012 to do two sessions, and they are both going to be interesting. Pre-Con: Relational Database Design Workshop - Abstract Triggers: Born Evil or Misunderstood? - Abstract The pre-con session entitled Relational Database Design Workshop will be (at least) the third time I will have done this pre-con session, and I am pretty excited to take it to a bit larger scale. The one big change that I am forcing this time is a limit on the lecture time. Each...(read more)

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  • HP Slate with Windows 7: Dead or Alive?

    There is speculation lately regarding Hewlett Packard s Slate device. The speculation centers around whether or not the device will come equipped with Windows 7 as its operating system.... Transportation Design - AutoCAD Civil 3D Design Road Projects 75% Faster with Automatic Documentation Updates!

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  • ASP.NET 3.5 GridView Images

    You might have learned how to put hyperlinks in the GridView in Tuesday s tutorial on ASP.NET 3.5 GridView hyperlink columns. One of GridView s important features lets you display images retrieved from the database. These images are then rendered in the browser using the HTML image tag. This tutorial will show you how to take advantage of this feature which has several applications in e-commerce and online catalogs.... Transportation Design - AutoCAD Civil 3D Design Road Projects 75% Faster with Automatic Documentation Updates!

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  • Taking Steps to Build Your First Website

    Lots of people want to have their own website, unfortunately not a lot of them know anything about how to design one, if you are going to pay somebody to design a website for you, always make sure that the person or company that you use are trustworthy. It is always good picking your own domain name, you want something that is short but stands out, if you need to check what domain names are available to use you could look on whois.com.

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  • Creating a User-Friendly Website

    There are many people out there that would love to create their own website. Many of them are put off because they do not know how to design one. If you decide that you are going to pay for someone to design your ideal website, it is important to find out if the designer is reputable or not.

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  • compiling iphone program in snow leopard wtih libsqlite3 library

    - by user360297
    Hi, I develop an iphone application which uses sqlite3 as a database. That time my OS X version was leopard. So add added libsqlite3.0.dylib to frameworks and compile without any problems it complied and with any problems I could run it on the device as well. This week I installed Snow Leopard on my Mac. Removing old Leopard version and install a fresh Snow leopard system. But my problem is now I cannot compile that program because it will give errors with sqlite3 library. I added sqlite3.0.dylib using selecting targets and then selecting file. Also tried adding selecting it from directly /Developer/Platforms/iPhoneOS.platform/Developer/SDKs/iPhoneOS3.1.3.sdk/usr/lib I get two different errors when I compiled to device and to simulator when compiled to device, ld: warning: in /opt/local/lib/libsqlite3.0.dylib, file is not of required architecture* When compiled to simulator, ld: warning: in /opt/local/lib/libsqlite3.0.dylib, file was built for unsupported file format which is not the architecture being linked (i386) ld: warning: in /Developer/Platforms/iPhoneOS.platform/Developer/SDKs/iPhoneOS3.1.3.sdk/usr/lib/libSystem.dylib, missing required architecture i386 in file ld: in /Developer/Platforms/iPhoneOS.platform/Developer/SDKs/iPhoneOS3.1.3.sdk/usr/lib/libobjc.A.dylib, missing required architecture i386 in file Command /Developer/Platforms/iPhoneSimulator.platform/Developer/usr/bin/gcc-4.2 failed with exit code 1 i also tried with adding sqlite3.dylib (, I think sqlite3.0.dylib is linked to sqlite3.dylib.) but no luck. Could any one out there give me any help. I'm really trying to get this working. Please let me if you want more details. Thank you, Waruna

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  • py2app, pyObjc & macports compilation errors

    - by Neewok
    Hi, I'm currently writing a small python app that embeds cherrypy and django using py2app. It worked well until I tried to include pyobjc in my project, since my app needed a small GUI (which consists of a small icon in the top menu bar + a drop down menu). I can run my python script without any problem (I'm using python 2.6 with macports), but I can't launch the application bundle generated by py2app. A dialog box appears with the following message: ImportError: dlopen(/Users/denis/tlon/standalone/mac/dist/django_cherry.app/Contents/Resources/lib/python2.6/lib-dynload/CoreFoundation/_inlines.so, 2): no suitable image found. Did find: /Users/denis/tlon/standalone/mac/dist/django_cherry.app/Contents/Resources/lib/python2.6/lib-dynload/CoreFoundation/_inlines.so: mach-o, but wrong architecture I did a quick : sudo port -u install py26-pyobjc +universal but for some reason macports tries to build openssl, with which compilation fails each time. It seems the problem is related to zLib - this is what appears in the logs : :info:build ld: warning: in /opt/local/lib/libz.dylib, file is not of required architecture ...And here is the output of file /opt/local/lib/libz.dylib : /opt/local/lib/libz.dylib: Mach-O universal binary with 2 architectures /opt/local/lib/libz.dylib (for architecture x86_64): Mach-O 64-bit dynamically linked shared library x86_64 /opt/local/lib/libz.dylib (for architecture i386): Mach-O dynamically linked shared library i386 Nothing looks wrong to me. I'm a bit stuck here. I don't even understand what openssl has to do with pyObjc, but it looks like I can't go anywhere if I don't manage to compile it. Macports really suck sometimes :/ EDIT I manage to fix Macports issue, but not py2app one. If I get it right, py2app try to create a 32-bits app, while Core Foundation files on Snow Leopard are for 64 bits architectures. Damn. Either I build this on Leopard, either I have to find a way to create a 64bit app with py2app, but then Snow Leopard only.

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  • Troubles with PyDev and external libraries in OS X

    - by Davide Gualano
    I've successfully installed the latest version of PyDev in my Eclipse (3.5.1) under OS X 10.6.3, with python 2.6.1 I have troubles in making the libraries I have installed work. For example, I'm trying to use the cx_Oracle library, which is perfectly working if called from the python interpeter of from simple scripts made with some text editor. But I cant make it work inside Eclipse: I have this small piece of code: import cx_Oracle conn = cx_Oracle.connect(CONN_STRING) sql = "select field from mytable" cursor = conn.cursor() cursor.execute(sql) for row in cursor: field = row[0] print field If I execute it from Eclipse, I get the following error: import cx_Oracle File "build/bdist.macosx-10.6-universal/egg/cx_Oracle.py", line 7, in <module> File "build/bdist.macosx-10.6-universal/egg/cx_Oracle.py", line 6, in __bootstrap__ ImportError: dlopen(/Users/dave/.python-eggs/cx_Oracle-5.0.3-py2.6-macosx-10.6-universal.egg-tmp/cx_Oracle.so, 2): Library not loaded: /b/227/rdbms/lib/libclntsh.dylib.10.1 Referenced from: /Users/dave/.python-eggs/cx_Oracle-5.0.3-py2.6-macosx-10.6-universal.egg-tmp/cx_Oracle.so Reason: no suitable image found. Did find: /Users/dave/lib/libclntsh.dylib.10.1: mach-o, but wrong architecture Same snippet works perfectly from the python shell I have configured the interpeter in Eclipse in preferences - PyDev -- Interpreter - Python, using the Auto Config option and selecting all the libs found. What am I doing wrong here? Edit: launching file /Users/dave/.python-eggs/cx_Oracle-5.0.3-py2.6-macosx-10.6-universal.egg-tmp/cx_Oracle.so from the command line tells this: /Users/dave/.python-eggs/cx_Oracle-5.0.3-py2.6-macosx-10.6-universal.egg-tmp/cx_Oracle.so: Mach-O universal binary with 3 architectures /Users/dave/.python-eggs/cx_Oracle-5.0.3-py2.6-macosx-10.6-universal.egg-tmp/cx_Oracle.so (for architecture i386): Mach-O bundle i386 /Users/dave/.python-eggs/cx_Oracle-5.0.3-py2.6-macosx-10.6-universal.egg-tmp/cx_Oracle.so (for architecture ppc7400): Mach-O bundle ppc /Users/dave/.python-eggs/cx_Oracle-5.0.3-py2.6-macosx-10.6-universal.egg-tmp/cx_Oracle.so (for architecture x86_64): Mach-O 64-bit bundle x86_64

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  • Python import error: Symbol not found, but the symbol <s>is</s> *is not* present in the file

    - by Autopulated
    I get this error when I try to import ssrc.spread: ImportError: dlopen(/Library/Frameworks/Python.framework/Versions/2.6/lib/python2.6/site-packages/ssrc/_spread.so, 2): Symbol not found: __ZN17ssrcspread_v1_0_67Mailbox11ZeroTimeoutE The file in question (_spread.so) includes the symbol: $ nm _spread.so | grep _ZN17ssrcspread_v1_0_67Mailbox11ZeroTimeoutE U __ZN17ssrcspread_v1_0_67Mailbox11ZeroTimeoutE U __ZN17ssrcspread_v1_0_67Mailbox11ZeroTimeoutE (twice because the file is a fat ppc/x86 binary) EDIT: okay, as James points out, the U means that the symbol is undefined but required by the object file. With some more digging I've noticed (where I should have looked first...) these linker errors during compilation: CC=g++ CXX=g++ g++-4.0 -arch ppc -arch i386 -isysroot /Developer/SDKs/MacOSX10.4u.sdk -fno-strict-aliasing -fno-common -dynamic -DNDEBUG -O3 -I../.. -I../.. -I/usr/local/include -I/Library/Frameworks/Python.framework/Versions/2.6/include/python2.6 -O2 -I/usr/local/include -std=c++98 -pipe -fno-gnu-keywords -fvisibility-inlines-hidden -o SsrcSpread.o -c SsrcSpread.cc CC=g++ CXX=g++ /bin/sh ../../libtool --tag=CXX --mode=link g++-4.0 -arch ppc -arch i386 -isysroot /Developer/SDKs/MacOSX10.4u.sdk -bundle -undefined dynamic_lookup -F/Library/Frameworks -framework Python \ -pthread -D_REENTRANT -pedantic -Wall -Wno-long-long -Winline -Woverloaded-virtual -Wold-style-cast -Wsign-promo -L../../ssrc -lssrcspread -L/usr/local/lib -ltspread-core -o _spread.so SsrcSpread.o mkdir .libs g++-4.0 -arch ppc -arch i386 -isysroot /Developer/SDKs/MacOSX10.4u.sdk -bundle -undefined dynamic_lookup -F/Library/Frameworks -framework Python -pthread -D_REENTRANT -pedantic -Wall -Wno-long-long -Winline -Woverloaded-virtual -Wold-style-cast -Wsign-promo -o _spread.so SsrcSpread.o -Wl,-bind_at_load -L/Dev/libssrcspread-1.0.6/ssrc /Dev/libssrcspread-1.0.6/ssrc/.libs/libssrcspread.a -L/usr/local/lib -ltspread-core ld: warning: in ~/Dev/libssrcspread-1.0.6/ssrc/.libs/libssrcspread.a, file was built for unsupported file format which is not the architecture being linked (ppc) ld: warning: in /Developer/SDKs/MacOSX10.4u.sdk/usr/local/lib/libtspread-core.dylib, file was built for unsupported file format which is not the architecture being linked (ppc) ld: warning: in /Dev/libssrcspread-1.0.6/ssrc/.libs/libssrcspread.a, file was built for unsupported file format which is not the architecture being linked (i386) ld: warning: in /Developer/SDKs/MacOSX10.4u.sdk/usr/local/lib/libtspread-core.dylib, file was built for unsupported file format which is not the architecture being linked (i386) I'm also not entirely sure that the 10.4 sdk is the right one for compiling python modules (but switching to 10.6 didn't seem to help).

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  • DevConnections Session Slides, Samples and Links

    - by Rick Strahl
    Finally coming up for air this week, after catching up with being on the road for the better part of three weeks. Here are my slides, samples and links for my four DevConnections Session two weeks ago in Vegas. I ended up doing one extra un-prepared for session on WebAPI and AJAX, as some of the speakers were either delayed or unable to make it at all to Vegas due to Sandy's mayhem. It was pretty hectic in the speaker room as Erik (our event coordinator extrodinaire) was scrambling to fill session slots with speakers :-). Surprisingly it didn't feel like the storm affected attendance drastically though, but I guess it's hard to tell without actual numbers. The conference was a lot of fun - it's been a while since I've been speaking at one of these larger conferences. I'd been taking a hiatus, and I forgot how much I enjoy actually giving talks. Preparing - well not  quite so much, especially since I ended up essentially preparing or completely rewriting for all three of these talks and I was stressing out a bit as I was sick the week before the conference and didn't get as much time to prepare as I wanted to. But - as always seems to be the case - it all worked out, but I guess those that attended have to be the judge of that… It was great to catch up with my speaker friends as well - man I feel out of touch. I got to spend a bunch of time with Dan Wahlin, Ward Bell, Julie Lerman and for about 10 minutes even got to catch up with the ever so busy Michele Bustamante. Lots of great technical discussions including a fun and heated REST controversy with Ward and Howard Dierking. There were also a number of great discussions with attendees, describing how they're using the technologies touched in my talks in live applications. I got some great ideas from some of these and I wish there would have been more opportunities for these kinds of discussions. One thing I miss at these Vegas events though is some sort of coherent event where attendees and speakers get to mingle. These Vegas conferences are just like "go to sessions, then go out and PARTY on the town" - it's Vegas after all! But I think that it's always nice to have at least one evening event where everybody gets to hang out together and trade stories and geek talk. Overall there didn't seem to be much opportunity for that beyond lunch or the small and short exhibit hall events which it seemed not many people actually went to. Anyways, a good time was had. I hope those of you that came to my sessions learned something useful. There were lots of great questions and discussions after the sessions - always appreciate hearing the real life scenarios that people deal with in relation to the abstracted scenarios in sessions. Here are the Session abstracts, a few comments and the links for downloading slides and  samples. It's not quite like being there, but I hope this stuff turns out to be useful to some of you. I'll be following up a couple of these sessions with white papers in the following weeks. Enjoy. ASP.NET Architecture: How ASP.NET Works at the Low Level Abstract:Interested in how ASP.NET works at a low level? ASP.NET is extremely powerful and flexible technology, but it's easy to forget about the core framework that underlies the higher level technologies like ASP.NET MVC, WebForms, WebPages, Web Services that we deal with on a day to day basis. The ASP.NET core drives all the higher level handlers and frameworks layered on top of it and with the core power comes some complexity in the form of a very rich object model that controls the flow of a request through the ASP.NET pipeline from Windows HTTP services down to the application level. To take full advantage of it, it helps to understand the underlying architecture and model. This session discusses the architecture of ASP.NET along with a number of useful tidbits that you can use for building and debugging your ASP.NET applications more efficiently. We look at overall architecture, how requests flow from the IIS (7 and later) Web Server to the ASP.NET runtime into HTTP handlers, modules and filters and finally into high-level handlers like MVC, Web Forms or Web API. Focus of this session is on the low-level aspects on the ASP.NET runtime, with examples that demonstrate the bootstrapping of ASP.NET, threading models, how Application Domains are used, startup bootstrapping, how configuration files are applied and how all of this relates to the applications you write either using low-level tools like HTTP handlers and modules or high-level pages or services sitting at the top of the ASP.NET runtime processing chain. Comments:I was surprised to see so many people show up for this session - especially since it was the last session on the last day and a short 1 hour session to boot. The room was packed and it was to see so many people interested the abstracts of architecture of ASP.NET beyond the immediate high level application needs. Lots of great questions in this talk as well - I only wish this session would have been the full hour 15 minutes as we just a little short of getting through the main material (didn't make it to Filters and Error handling). I haven't done this session in a long time and I had to pretty much re-figure all the system internals having to do with the ASP.NET bootstrapping in light for the changes that came with IIS 7 and later. The last time I did this talk was with IIS6, I guess it's been a while. I love doing this session, mainly because in my mind the core of ASP.NET overall is so cleanly designed to provide maximum flexibility without compromising performance that has clearly stood the test of time in the 10 years or so that .NET has been around. While there are a lot of moving parts, the technology is easy to manage once you understand the core components and the core model hasn't changed much even while the underlying architecture that drives has been almost completely revamped especially with the introduction of IIS 7 and later. Download Samples and Slides   Introduction to using jQuery with ASP.NET Abstract:In this session you'll learn how to take advantage of jQuery in your ASP.NET applications. Starting with an overview of jQuery client features via many short and fun examples, you'll find out about core features like the power of selectors for document element selection, manipulating these elements with jQuery's wrapped set methods in a browser independent way, how to hook up and handle events easily and generally apply concepts of unobtrusive JavaScript principles to client scripting. The second half of the session then delves into jQuery's AJAX features and several different ways how you can interact with ASP.NET on the server. You'll see examples of using ASP.NET MVC for serving HTML and JSON AJAX content, as well as using the new ASP.NET Web API to serve JSON and hypermedia content. You'll also see examples of client side templating/databinding with Handlebars and Knockout. Comments:This session was in a monster of a room and to my surprise it was nearly packed, given that this was a 100 level session. I can see that it's a good idea to continue to do intro sessions to jQuery as there appeared to be quite a number of folks who had not worked much with jQuery yet and who most likely could greatly benefit from using it. Seemed seemed to me the session got more than a few people excited to going if they hadn't yet :-).  Anyway I just love doing this session because it's mostly live coding and highly interactive - not many sessions that I can build things up from scratch and iterate on in an hour. jQuery makes that easy though. Resources: Slides and Code Samples Introduction to jQuery White Paper Introduction to ASP.NET Web API   Hosting the Razor Scripting Engine in Your Own Applications Abstract:The Razor Engine used in ASP.NET MVC and ASP.NET Web Pages is a free-standing scripting engine that can be disassociated from these Web-specific implementations and can be used in your own applications. Razor allows for a powerful mix of code and text rendering that makes it a wonderful tool for any sort of text generation, from creating HTML output in non-Web applications, to rendering mail merge-like functionality, to code generation for developer tools and even as a plug-in scripting engine. In this session, we'll look at the components that make up the Razor engine and how you can bootstrap it in your own applications to hook up templating. You'll find out how to create custom templates and manage Razor requests that can be pre-compiled, detecting page changes and act in ways similar to a full runtime. We look at ways that you can pass data into the engine and retrieve both the rendered output as well as result values in a package that makes it easy to plug Razor into your own applications. Comments:That this session was picked was a bit of a surprise to me, since it's a bit of a niche topic. Even more of a surprise was that during the session quite a few people who attended had actually used Razor externally and were there to find out more about how the process works and how to extend it. In the session I talk a bit about a custom Razor hosting implementation (Westwind.RazorHosting) and drilled into the various components required to build a custom Razor Hosting engine and a runtime around it. This sessions was a bit of a chore to prepare for as there are lots of technical implementation details that needed to be dealt with and squeezing that into an hour 15 is a bit tight (and that aren't addressed even by some of the wrapper libraries that exist). Found out though that there's quite a bit of interest in using a templating engine outside of web applications, or often side by side with the HTML output generated by frameworks like MVC or WebForms. An extra fun part of this session was that this was my first session and when I went to set up I realized I forgot my mini-DVI to VGA adapter cable to plug into the projector in my room - 6 minutes before the session was about to start. So I ended up sprinting the half a mile + back to my room - and back at a full sprint. I managed to be back only a couple of minutes late, but when I started I was out of breath for the first 10 minutes or so, while trying to talk. Musta sounded a bit funny as I was trying to not gasp too much :-) Resources: Slides and Code Samples Westwind.RazorHosting GitHub Project Original RazorHosting Blog Post   Introduction to ASP.NET Web API for AJAX Applications Abstract:WebAPI provides a new framework for creating REST based APIs, but it can also act as a backend to typical AJAX operations. This session covers the core features of Web API as it relates to typical AJAX application development. We’ll cover content-negotiation, routing and a variety of output generation options as well as managing data updates from the client in the context of a small Single Page Application style Web app. Finally we’ll look at some of the extensibility features in WebAPI to customize and extend Web API in a number and useful useful ways. Comments:This session was a fill in for session slots not filled due MIA speakers stranded by Sandy. I had samples from my previous Web API article so decided to go ahead and put together a session from it. Given that I spent only a couple of hours preparing and putting slides together I was glad it turned out as it did - kind of just ran itself by way of the examples I guess as well as nice audience interactions and questions. Lots of interest - and also some confusion about when Web API makes sense. Both this session and the jQuery session ended up getting a ton of questions about when to use Web API vs. MVC, whether it would make sense to switch to Web API for all AJAX backend work etc. In my opinion there's no need to jump to Web API for existing applications that already have a good AJAX foundation. Web API is awesome for real externally consumed APIs and clearly defined application AJAX APIs. For typical application level AJAX calls, it's still a good idea, but ASP.NET MVC can serve most if not all of that functionality just as well. There's no need to abandon MVC (or even ASP.NET AJAX or third party AJAX backends) just to move to Web API. For new projects Web API probably makes good sense for isolation of AJAX calls, but it really depends on how the application is set up. In some cases sharing business logic between the HTML and AJAX interfaces with a single MVC API can be cleaner than creating two completely separate code paths to serve essentially the same business logic. Resources: Slides and Code Samples Sample Code on GitHub Introduction to ASP.NET Web API White Paper© Rick Strahl, West Wind Technologies, 2005-2012Posted in Conferences  ASP.NET   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Magento, NGINX, PHP-FPM, APC, MEMCACHED, 16gb Ram CentOS, Spiking PHP-FPM to 100% CPU

    - by Terry Dunford
    I have been trying to resolve my issue of spiking cpu caused by php-fpm processes. I've reduced the php-fpm config settings to: pm = ondemand pm.max_children = 12 pm.start_servers = 2 pm.min_spare_servers = 2 pm.max_spare_servers = 10 pm.max_requests = 500 php_admin_value[memory_limit] = 128M Problem still exists. I'm running a Joomla main site (which is having no problems) and a Magento store in a sub-directory. My server is a Linux CentOS, running NGINX, APC, Memcached, Full Page Cache and php-fpm. My server has 8 cores and 16gb dedicated ram. My host has shut down my server several times the past week because my php-fpm processes are consuming the entire network. A lot of the individual php-fpm processes are getting over 50% cpu. I've hired several "professionals" and none of them was able to help me, so now broke and stumped, I'm turning to you guys for help. So any suggestions would be greatly appreciated. I turned on slow php logs and here are some of the latest results: [01-Apr-2012 14:26:12] [pool magento] pid 21537 script_filename = /home/flyfish/www/flyshop/index.php [0x0000000011a394f8] _renderStraightjoin() /home/flyfish/www/flyshop/lib/Varien/Db/Select.php:397 [0x0000000011a39158] _renderStraightjoin() /home/flyfish/www/flyshop/lib/Zend/Db/Select.php:705 [0x0000000011a38f30] assemble() /home/flyfish/www/flyshop/lib/Zend/Db/Select.php:1343 [0x00007fffbb6d6e50] __toString() unknown:0 [0x0000000011a38630] _prepareQuery() /home/flyfish/www/flyshop/lib/Varien/Db/Adapter/Pdo/Mysql.php:409 [0x0000000011a38270] _prepareQuery() /home/flyfish/www/flyshop/lib/Varien/Db/Adapter/Pdo/Mysql.php:388 [0x0000000011a38008] query() /home/flyfish/www/flyshop/lib/Zend/Db/Adapter/Abstract.php:734 [0x0000000011a375c8] fetchAll() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Resource/Product/Type/Configurable/Attribute/Collection.php:196 [0x0000000011a370e0] _loadLabels() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Resource/Product/Type/Configurable/Attribute/Collection.php:129 [0x0000000011a369a0] _afterLoad() /home/flyfish/www/flyshop/lib/Varien/Data/Collection/Db.php:536 [0x0000000011a364a8] load() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product/Type/Configurable.php:253 [0x0000000011a35968] getConfigurableAttributes() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product/Type/Configurable.php:330 [0x0000000011a35590] getUsedProducts() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product/Type/Configurable.php:458 [0x0000000011a35410] isSalable() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product.php:1264 [0x0000000011a35098] isAvailable() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product.php:1244 [0x0000000011a34fa8] isSalable() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product.php:1308 [0x0000000011a33998] isSaleable() /home/flyfish/www/flyshop/app/design/frontend/moxy/default/template/rokmagemodules/rokmage-categoryview/rokmage-categoryview.phtml:122 [0x0000000011a331f0] +++ dump failed [01-Apr-2012 14:26:44] [pool magento] pid 21531 script_filename = /home/flyfish/www/flyshop/index.php [0x0000000011a37768] _loadPrices() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Resource/Product/Type/Configurable/Attribute/Collection.php:251 [0x0000000011a37280] _loadPrices() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Resource/Product/Type/Configurable/Attribute/Collection.php:132 [0x0000000011a36b40] _afterLoad() /home/flyfish/www/flyshop/lib/Varien/Data/Collection/Db.php:536 [0x0000000011a36648] load() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product/Type/Configurable.php:253 [0x0000000011a35b08] getConfigurableAttributes() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product/Type/Configurable.php:330 [0x0000000011a35730] getUsedProducts() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product/Type/Configurable.php:458 [0x0000000011a355b0] isSalable() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product.php:1264 [0x0000000011a35238] isAvailable() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product.php:1244 [0x0000000011a35148] isSalable() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product.php:1308 [0x0000000011a33b38] isSaleable() /home/flyfish/www/flyshop/app/design/frontend/moxy/default/template/rokmagemodules/rokmage-categoryview/rokmage-categoryview.phtml:122 [0x0000000011a33390] +++ dump failed [01-Apr-2012 14:27:01] [pool magento] pid 21528 script_filename = /home/flyfish/www/flyshop/index.php [0x0000000011ff67a8] execute() /home/flyfish/www/flyshop/lib/Zend/Db/Statement/Pdo.php:228 [0x0000000011ff6518] _execute() /home/flyfish/www/flyshop/lib/Varien/Db/Statement/Pdo/Mysql.php:110 [0x0000000011ff5e90] _execute() /home/flyfish/www/flyshop/lib/Zend/Db/Statement.php:300 [0x0000000011ff5a20] execute() /home/flyfish/www/flyshop/lib/Zend/Db/Adapter/Abstract.php:479 [0x0000000011ff5438] query() /home/flyfish/www/flyshop/lib/Zend/Db/Adapter/Pdo/Abstract.php:238 [0x0000000011ff5078] query() /home/flyfish/www/flyshop/lib/Varien/Db/Adapter/Pdo/Mysql.php:389 [0x0000000011ff4e98] query() /home/flyfish/www/flyshop/lib/Zend/Db/Adapter/Abstract.php:825 [0x0000000011ff4948] fetchOne() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Resource/Category/Flat.php:1161 [0x0000000011ff4678] getProductCount() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Category.php:801 [0x0000000011ff33e0] getProductCount() /home/flyfish/www/flyshop/app/code/local/Extendware/EWLayeredNav/Model/Library/Plugin/Catalog/Layer/Filter/Category.php:54 [0x0000000011ff2da0] _initItemsData() /home/flyfish/www/flyshop/app/code/local/Extendware/EWLayeredNav/Model/Library/Plugin/Catalog/Layer/Filter/Category.php:23 [0x0000000011ff2818] _getItemsData() /home/flyfish/www/flyshop/app/code/local/Extendware/EWLayeredNav/Model/Library/Plugin/Catalog/Layer/Filter/Category.php:119 [0x0000000011ff26b0] _initItems() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Layer/Filter/Abstract.php:120 [0x0000000011ff2598] getItems() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Layer/Filter/Abstract.php:109 [0x0000000011ff2480] getItemsCount() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Block/Layer/Filter/Abstract.php:126 [0x0000000011ff22b8] getItemsCount() /home/flyfish/www/flyshop/var/cache/extendware/ewcore/overrides/Mage/Catalog/Block/Layer/View/67dcc5dfa9c44bd3a205b75a08193105.php:218 [0x0000000011ff2088] canShowOptions() /home/flyfish/www/flyshop/var/cache/extendware/ewcore/overrides/Mage/Catalog/Block/Layer/View/67dcc5dfa9c44bd3a205b75a08193105.php:233 [0x0000000011ff14f8] canShowBlock() /home/flyfish/www/flyshop/app/design/frontend/moxy/default/template/extendware/ewlayerednav/catalog/layer/view.phtml:6 [0x0000000011ff0d50] +++ dump failed [01-Apr-2012 14:27:04] [pool magento] pid 21529 script_filename = /home/flyfish/www/flyshop/index.php [0x0000000012468ff8] execute() /home/flyfish/www/flyshop/lib/Zend/Db/Statement/Pdo.php:228 [0x0000000012468d68] _execute() /home/flyfish/www/flyshop/lib/Varien/Db/Statement/Pdo/Mysql.php:110 [0x00000000124686e0] _execute() /home/flyfish/www/flyshop/lib/Zend/Db/Statement.php:300 [0x0000000012468270] execute() /home/flyfish/www/flyshop/lib/Zend/Db/Adapter/Abstract.php:479 [0x0000000012467c88] query() /home/flyfish/www/flyshop/lib/Zend/Db/Adapter/Pdo/Abstract.php:238 [0x00000000124678c8] query() /home/flyfish/www/flyshop/lib/Varien/Db/Adapter/Pdo/Mysql.php:389 [0x0000000012467660] query() /home/flyfish/www/flyshop/lib/Zend/Db/Adapter/Abstract.php:734 [0x0000000012467248] fetchAll() /home/flyfish/www/flyshop/lib/Varien/Data/Collection/Db.php:687 [0x00000000124668f0] _fetchAll() /home/flyfish/www/flyshop/app/code/core/Mage/Eav/Model/Entity/Collection/Abstract.php:1045 [0x0000000012466288] _loadEntities() /home/flyfish/www/flyshop/app/code/core/Mage/Eav/Model/Entity/Collection/Abstract.php:869 [0x0000000012465fb0] load() /home/flyfish/www/flyshop/app/code/core/Mage/Review/Model/Observer.php:78 [0x0000000012465d10] catalogBlockProductCollectionBeforeToHtml() /home/flyfish/www/flyshop/app/code/core/Mage/Core/Model/App.php:1303 [0x0000000012464c28] _callObserverMethod() /home/flyfish/www/flyshop/app/code/core/Mage/Core/Model/App.php:1278 [0x00000000124649e0] dispatchEvent() /home/flyfish/www/flyshop/app/Mage.php:416 [0x0000000012464290] dispatchEvent() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Block/Product/List.php:163 [0x0000000012463760] _beforeToHtml() /home/flyfish/www/flyshop/var/ait_rewrite/6bfe16ca572eea47db567910902c6209.php:864 [0x00000000124633b0] toHtml() /home/flyfish/www/flyshop/var/ait_rewrite/6bfe16ca572eea47db567910902c6209.php:584 [0x0000000012462e30] _getChildHtml() /home/flyfish/www/flyshop/var/ait_rewrite/6bfe16ca572eea47db567910902c6209.php:528 [0x0000000012462d38] getChildHtml() /home/flyfish/www/flyshop/var/cache/extendware/ewcore/overrides/Mage/Catalog/Block/Category/View/6362e7526f5dcb27e7f8b0b414b59004.php:85 [0x00000000124629f0] getProductListHtml() /home/flyfish/www/flyshop/app/code/local/Extendware/EWLayeredNav/Block/Override/Mage/Catalog/Category/View.php:20 [01-Apr-2012 14:27:55] [pool magento] pid 21536 script_filename = /home/flyfish/www/flyshop/index.php [0x0000000011a35010] execute() /home/flyfish/www/flyshop/lib/Zend/Db/Statement/Pdo.php:228 [0x0000000011a34d80] _execute() /home/flyfish/www/flyshop/lib/Varien/Db/Statement/Pdo/Mysql.php:110 [0x0000000011a346f8] _execute() /home/flyfish/www/flyshop/lib/Zend/Db/Statement.php:300 [0x0000000011a34288] execute() /home/flyfish/www/flyshop/lib/Zend/Db/Adapter/Abstract.php:479 [0x0000000011a33ca0] query() /home/flyfish/www/flyshop/lib/Zend/Db/Adapter/Pdo/Abstract.php:238 [0x0000000011a338e0] query() /home/flyfish/www/flyshop/lib/Varien/Db/Adapter/Pdo/Mysql.php:389 [0x0000000011a33700] query() /home/flyfish/www/flyshop/lib/Zend/Db/Adapter/Abstract.php:825 [0x0000000011a33368] fetchOne() /home/flyfish/www/flyshop/app/code/core/Mage/Eav/Model/Resource/Entity/Type.php:71 [0x0000000011a33238] getAdditionalAttributeTable() /home/flyfish/www/flyshop/app/code/core/Mage/Eav/Model/Resource/Entity/Attribute.php:483 [0x0000000011a32be8] getAdditionalAttributeTable() /home/flyfish/www/flyshop/app/code/core/Mage/Eav/Model/Resource/Entity/Attribute.php:500 [0x0000000011a32860] _afterLoad() /home/flyfish/www/flyshop/app/code/core/Mage/Eav/Model/Resource/Entity/Attribute.php:108 [0x0000000011a32330] loadByCode() /home/flyfish/www/flyshop/app/code/core/Mage/Eav/Model/Entity/Attribute/Abstract.php:118 [0x0000000011a31350] loadByCode() /home/flyfish/www/flyshop/app/code/core/Mage/Eav/Model/Config.php:423 [0x0000000011a30ce8] getAttribute() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Helper/Output.php:156 [0x0000000011a30208] categoryAttribute() /home/flyfish/www/flyshop/app/design/frontend/base/default/template/catalog/category/view.phtml:47 [0x0000000011a2fa60] +++ dump failed [01-Apr-2012 14:27:56] [pool magento] pid 21530 script_filename = /home/flyfish/www/flyshop/index.php [0x0000000011a35b10] updateParamDefaults() /home/flyfish/www/flyshop/var/ait_rewrite/78778b0d1ad4bf93e846365bd2fbf33f.php:276 [0x0000000011a35750] updateParamDefaults() /home/flyfish/www/flyshop/var/ait_rewrite/78778b0d1ad4bf93e846365bd2fbf33f.php:326 [0x0000000011a351f0] getSkinBaseUrl() /home/flyfish/www/flyshop/var/ait_rewrite/78778b0d1ad4bf93e846365bd2fbf33f.php:482 [0x0000000011a350a8] getSkinUrl() /home/flyfish/www/flyshop/var/ait_rewrite/6bfe16ca572eea47db567910902c6209.php:981 [0x0000000011a32468] getSkinUrl() /home/flyfish/www/flyshop/app/code/local/Extendware/EWMinify/Block/Override/Mage/Page/Html/Head.php:126 [0x0000000011a30ca8] getCssJsHtml() /home/flyfish/www/flyshop/app/code/local/Extendware/EWCore/Block/Override/Mage/Page/Html/Head.php:55 [0x0000000011a30978] getCssJsHtml() /home/flyfish/www/flyshop/app/code/local/MageWorx/SeoSuite/Block/Page/Html/Head.php:41 [0x0000000011a2fd10] getCssJsHtml() /home/flyfish/www/flyshop/app/design/frontend/moxy/default/template/rokmagemodules/rokmage-modalheader/rokmage-head.phtml:26 [0x0000000011a2f568] +++ dump failed [01-Apr-2012 14:28:28] [pool magento] pid 21527 script_filename = /home/flyfish/www/flyshop/index.php [0x0000000010c7bba0] execute() /home/flyfish/www/flyshop/lib/Zend/Db/Statement/Pdo.php:228 [0x0000000010c7b910] _execute() /home/flyfish/www/flyshop/lib/Varien/Db/Statement/Pdo/Mysql.php:110 [0x0000000010c7b288] _execute() /home/flyfish/www/flyshop/lib/Zend/Db/Statement.php:300 [0x0000000010c7ae18] execute() /home/flyfish/www/flyshop/lib/Zend/Db/Adapter/Abstract.php:479 [0x0000000010c7a830] query() /home/flyfish/www/flyshop/lib/Zend/Db/Adapter/Pdo/Abstract.php:238 [0x0000000010c7a470] query() /home/flyfish/www/flyshop/lib/Varien/Db/Adapter/Pdo/Mysql.php:389 [0x0000000010c7a168] query() /home/flyfish/www/flyshop/lib/Zend/Db/Adapter/Abstract.php:808 [0x0000000010c79558] fetchPairs() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Resource/Product/Collection.php:840 [0x0000000010c79240] addCountToCategories() /home/flyfish/www/flyshop/app/code/community/Mage/Catalog/Block/Navigation.php:133 [0x0000000010c71d48] getCurrentChildCategories() /home/flyfish/www/flyshop/app/design/frontend/base/default/template/rokmagemodules/rokmage-magemenus/rokmage-magemenu-left.phtml:139 [0x0000000010c715a0] +++ dump failed [01-Apr-2012 14:28:28] [pool magento] pid 21577 script_filename = /home/flyfish/www/flyshop/index.php [0x0000000011a3a8d8] execute() /home/flyfish/www/flyshop/lib/Zend/Db/Statement/Pdo.php:228 [0x0000000011a3a648] _execute() /home/flyfish/www/flyshop/lib/Varien/Db/Statement/Pdo/Mysql.php:110 [0x0000000011a39fc0] _execute() /home/flyfish/www/flyshop/lib/Zend/Db/Statement.php:300 [0x0000000011a39b50] execute() /home/flyfish/www/flyshop/lib/Zend/Db/Adapter/Abstract.php:479 [0x0000000011a39568] query() /home/flyfish/www/flyshop/lib/Zend/Db/Adapter/Pdo/Abstract.php:238 [0x0000000011a391a8] query() /home/flyfish/www/flyshop/lib/Varien/Db/Adapter/Pdo/Mysql.php:389 [0x0000000011a38f40] query() /home/flyfish/www/flyshop/lib/Zend/Db/Adapter/Abstract.php:734 [0x0000000011a37cc0] fetchAll() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Resource/Category/Flat.php:276 [0x0000000011a37b20] _loadNodes() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Resource/Category/Flat.php:1229 [0x0000000011a379a0] getChildrenCategories() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Category.php:841 [0x0000000011a37690] getChildrenCategories() /home/flyfish/www/flyshop/app/code/community/Mage/Catalog/Block/Navigation.php:130 [0x0000000011a30198] getCurrentChildCategories() /home/flyfish/www/flyshop/app/design/frontend/base/default/template/rokmagemodules/rokmage-magemenus/rokmage-magemenu-left.phtml:139 [0x0000000011a2f9f0] +++ dump failed [01-Apr-2012 14:28:48] [pool magento] pid 21629 script_filename = /home/flyfish/www/flyshop/index.php [0x00002ac987e2cb48] _loadPrices() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Resource/Product/Type/Configurable/Attribute/Collection.php:252 [0x00002ac987e2c660] _loadPrices() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Resource/Product/Type/Configurable/Attribute/Collection.php:132 [0x00002ac987e2bf20] _afterLoad() /home/flyfish/www/flyshop/lib/Varien/Data/Collection/Db.php:536 [0x00002ac987e2ba28] load() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product/Type/Configurable.php:253 [0x00002ac987e2aee8] getConfigurableAttributes() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product/Type/Configurable.php:330 [0x00002ac987e2ab10] getUsedProducts() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product/Type/Configurable.php:458 [0x00002ac987e2a990] isSalable() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product.php:1264 [0x00002ac987e2a618] isAvailable() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product.php:1244 [0x00002ac987e2a528] isSalable() /home/flyfish/www/flyshop/app/code/core/Mage/Catalog/Model/Product.php:1308 [0x00002ac987e28f18] isSaleable() /home/flyfish/www/flyshop/app/design/frontend/moxy/default/template/rokmagemodules/rokmage-categoryview/rokmage-categoryview.phtml:122 [0x00002ac987e28770] +++ dump failed ___________________________________________ A snippet of the Latest php-fpm error log: [01-Apr-2012 14:26:12] WARNING: [pool magento] child 21537, script '/home/flyfish/www/flyshop/index.php' (request: "GET /flyshop/index.php") executing too slow (5.265105 sec), logging [01-Apr-2012 14:26:12] ERROR: failed to ptrace(PEEKDATA) pid 21537: Input/output error (5) [01-Apr-2012 14:26:44] WARNING: [pool magento] child 21531, script '/home/flyfish/www/flyshop/index.php' (request: "GET /flyshop/index.php") executing too slow (5.268434 sec), logging [01-Apr-2012 14:26:44] ERROR: failed to ptrace(PEEKDATA) pid 21531: Input/output error (5) [01-Apr-2012 14:27:01] WARNING: [pool magento] child 21528, script '/home/flyfish/www/flyshop/index.php' (request: "GET /flyshop/index.php") executing too slow (6.656633 sec), logging [01-Apr-2012 14:27:01] ERROR: failed to ptrace(PEEKDATA) pid 21528: Input/output error (5) [01-Apr-2012 14:27:04] WARNING: [pool magento] child 21529, script '/home/flyfish/www/flyshop/index.php' (request: "GET /flyshop/index.php") executing too slow (5.211136 sec), logging [01-Apr-2012 14:27:55] WARNING: [pool magento] child 21536, script '/home/flyfish/www/flyshop/index.php' (request: "GET /flyshop/index.php") executing too slow (5.207001 sec), logging [01-Apr-2012 14:27:55] ERROR: failed to ptrace(PEEKDATA) pid 21536: Input/output error (5) [01-Apr-2012 14:27:56] WARNING: [pool magento] child 21530, script '/home/flyfish/www/flyshop/index.php' (request: "GET /flyshop/index.php") executing too slow (5.503186 sec), logging [01-Apr-2012 14:27:56] ERROR: failed to ptrace(PEEKDATA) pid 21530: Input/output error (5) [01-Apr-2012 14:28:28] WARNING: [pool magento] child 21577, script '/home/flyfish/www/flyshop/index.php' (request: "GET /flyshop/index.php") executing too slow (5.722625 sec), logging [01-Apr-2012 14:28:28] WARNING: [pool magento] child 21527, script '/home/flyfish/www/flyshop/index.php' (request: "GET /flyshop/index.php") executing too slow (5.122326 sec), logging [01-Apr-2012 14:28:28] ERROR: failed to ptrace(PEEKDATA) pid 21527: Input/output error (5) [01-Apr-2012 14:28:28] ERROR: failed to ptrace(PEEKDATA) pid 21577: Input/output error (5) [01-Apr-2012 14:28:48] WARNING: [pool magento] child 21629, script '/home/flyfish/www/flyshop/index.php' (request: "GET /flyshop/index.php") executing too slow (5.446961 sec), logging [01-Apr-2012 14:28:48] ERROR: failed to ptrace(PEEKDATA) pid 21629: Input/output error (5) _____________________________________________ I also noticed that the server is not using much memory: Mem: 16777216k total, 1204040k used, 15573176k free My.conf settings: query_cache_size = 128M innodb_buffer_pool_size = 512M open-files-limit = 8192 table_cache=4096 I just noticed that someone changed my innodb_buffer_pool_size to 512M. Shouldn't this be set to 80% of available ram? So I have 16gb ram so it should be set at 12G; however, I set it at 10G. What do you think? I made that change and restart everything. Php-fpm is still spiking cpu. Here is just 1 php-fpm process: 23942 user 17 0 507m 99m 27m R 90.9%CPU 0.6 0:03.46 php-fpm I'm sure there may be more information you will need to help, so just let me know what you guys need to help me figure this out. Thank you.

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  • VMware NAS/iSCSI recommendations - smallish organization

    - by Bubnoff
    I have two VMware servers - ESX + ESXi. Two backup NAS boxes. The current NAS boxes are low-cost and unsuitable for running VMs from. Support NFS only. Slow. My plan is to have a dedicated iSCSI/NAS for storing and running VMs. Two additional low-cost boxes for backup. I'm looking for advice regarding 2 things really: Recommendations as far as VMware architecture/design for a smaller organization. Less than 20 Virtual Machines. 2 servers + 2 x 1.5 terabyte backup NAS boxes. A good NAS/iSCSI box with your recommendation on RAID config ...I would go with 6 or better. I'm trying to design an installation that is both fast and reliable/redundant. If you have any experiences to share or your current configuration including network design ( switches, fiber ...etc ), I will be enormously thankful. I'm not married to this idea, so if you have a design not using iSCSI NAS boxes ...let er rip. Cost? Can we stay around $5,000 ( on top of already stated components )? Links to info are welcome also. Thanks for reading! Bubnoff

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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