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• Apache2 Segfault - need help interpreting this coredump (suspect cause is memcache / php session related)

  - by WayneDV

  Three Apache2 web servers running a PHP 5.2.3 web site. We're using Memcache to cache rendered pages but also as the storage engine of the PHP Sessions. At peak traffic times we're getting Apache segmentation faults on all three web servers and all HTTPD child processes segfault. My gut tells me that the increased Memcache traffic is stopping PHP sessions from being created or cleaned up and thus the processes die. Is it possible for someone to confirm that from the following? : #0 _zend_mm_free_int (heap=0x7fb67a075820, p=0x7fb67a011538) at /usr/src/debug/php-5.3.3/Zend/zend_alloc.c:2018 #1 0x00007fb665d02e82 in mmc_buffer_free (request=0x7fb67a011548) at /usr/src/debug/php-pecl-memcache-3.0.4/memcache-3.0.4/memcache_pool.c:50 #2 mmc_request_free (request=0x7fb67a011548) at /usr/src/debug/php-pecl-memcache-3.0.4/memcache-3.0.4/memcache_pool.c:169 #3 0x00007fb665d031ea in mmc_pool_free (pool=0x7fb67a00e458) at /usr/src/debug/php-pecl-memcache-3.0.4/memcache-3.0.4/memcache_pool.c:917 #4 0x00007fb665d0a2f1 in ps_close_memcache (mod_data=0x7fb66d625440) at /usr/src/debug/php-pecl-memcache-3.0.4/memcache-3.0.4/memcache_session.c:185 #5 0x00007fb66d1b0935 in php_session_save_current_state () at /usr/src/debug/php-5.3.3/ext/session/session.c:625 #6 php_session_flush () at /usr/src/debug/php-5.3.3/ext/session/session.c:1517 #7 0x00007fb66d1b0c1b in zm_deactivate_session (type=<value optimized out>, module_number=<value optimized out>) at /usr/src/debug/php-5.3.3/ext/session/session.c:2171 #8 0x00007fb66d2a719c in module_registry_cleanup (module=<value optimized out>) at /usr/src/debug/php-5.3.3/Zend/zend_API.c:2150 #9 0x00007fb66d2b1994 in zend_hash_reverse_apply (ht=0x7fb66d629d60, apply_func=0x7fb66d2a7180 <module_registry_cleanup>) at /usr/src/debug/php-5.3.3/Zend/zend_hash.c:755 #10 0x00007fb66d2a5c0d in zend_deactivate_modules () at /usr/src/debug/php-5.3.3/Zend/zend.c:866 #11 0x00007fb66d2541b5 in php_request_shutdown (dummy=<value optimized out>) at /usr/src/debug/php-5.3.3/main/main.c:1607 #12 0x00007fb66d32e037 in php_apache_request_dtor (r=0x7fb67a229658) at /usr/src/debug/php-5.3.3/sapi/apache2handler/sapi_apache2.c:509 #13 php_handler (r=0x7fb67a229658) at /usr/src/debug/php-5.3.3/sapi/apache2handler/sapi_apache2.c:681 #14 0x00007fb6784166f0 in ap_run_handler (r=0x7fb67a229658) at /usr/src/debug/httpd-2.2.15/server/config.c:158 #15 0x00007fb678419f58 in ap_invoke_handler (r=0x7fb67a229658) at /usr/src/debug/httpd-2.2.15/server/config.c:372 #16 0x00007fb6784254f0 in ap_process_request (r=0x7fb67a229658) at /usr/src/debug/httpd-2.2.15/modules/http/http_request.c:282 #17 0x00007fb678422418 in ap_process_http_connection (c=0x7fb67a2193a8) at /usr/src/debug/httpd-2.2.15/modules/http/http_core.c:190 #18 0x00007fb67841e1b8 in ap_run_process_connection (c=0x7fb67a2193a8) at /usr/src/debug/httpd-2.2.15/server/connection.c:43 #19 0x00007fb678429f4b in child_main (child_num_arg=<value optimized out>) at /usr/src/debug/httpd-2.2.15/server/mpm/prefork/prefork.c:662 #20 0x00007fb67842a21a in make_child (s=0x7fb679cd7860, slot=153) at /usr/src/debug/httpd-2.2.15/server/mpm/prefork/prefork.c:758 #21 0x00007fb67842aea4 in perform_idle_server_maintenance (_pconf=<value optimized out>, plog=<value optimized out>, s=<value optimized out>) at /usr/src/debug/httpd-2.2.15/server/mpm/prefork/prefork.c:893 #22 ap_mpm_run (_pconf=<value optimized out>, plog=<value optimized out>, s=<value optimized out>) at /usr/src/debug/httpd-2.2.15/server/mpm/prefork/prefork.c:1097 #23 0x00007fb678402890 in main (argc=1, argv=0x7fff6fecacb8) at /usr/src/debug/httpd-2.2.15/server/main.c:740 PHP.INI Follows: [PHP] engine = On short_open_tag = On asp_tags = Off precision = 14 y2k_compliance = On output_buffering = 4096 zlib.output_compression = Off implicit_flush = Off unserialize_callback_func = serialize_precision = 100 allow_call_time_pass_reference = Off safe_mode = Off safe_mode_gid = Off safe_mode_include_dir = safe_mode_exec_dir = safe_mode_allowed_env_vars = PHP_ safe_mode_protected_env_vars = LD_LIBRARY_PATH disable_functions = disable_classes = expose_php = On max_execution_time = 30 max_input_time = 60 memory_limit = 128M error_reporting = E_ALL & ~E_DEPRECATED display_errors = Off display_startup_errors = Off log_errors = Off log_errors_max_len = 1024 ignore_repeated_errors = Off ignore_repeated_source = Off report_memleaks = On track_errors = Off html_errors = Off variables_order = "GPCS" request_order = "GP" register_globals = Off register_long_arrays = Off register_argc_argv = Off auto_globals_jit = On post_max_size = 8M magic_quotes_gpc = Off magic_quotes_runtime = Off magic_quotes_sybase = Off auto_prepend_file = auto_append_file = default_mimetype = "text/html" doc_root = user_dir = enable_dl = Off file_uploads = On upload_max_filesize = 2M allow_url_fopen = On allow_url_include = Off default_socket_timeout = 60 [Date] [filter] [iconv] [intl] [sqlite] [sqlite3] [Pcre] [Pdo] [Phar] [Syslog] define_syslog_variables = Off [mail function] SMTP = localhost smtp_port = 25 sendmail_path = /usr/sbin/sendmail -t -i mail.add_x_header = On [SQL] sql.safe_mode = Off [ODBC] odbc.allow_persistent = On odbc.check_persistent = On odbc.max_persistent = -1 odbc.max_links = -1 odbc.defaultlrl = 4096 odbc.defaultbinmode = 1 [MySQL] mysql.allow_persistent = On mysql.max_persistent = -1 mysql.max_links = -1 mysql.default_port = mysql.default_socket = mysql.default_host = mysql.default_user = mysql.default_password = mysql.connect_timeout = 60 mysql.trace_mode = Off [MySQLi] mysqli.max_links = -1 mysqli.default_port = 3306 mysqli.default_socket = mysqli.default_host = mysqli.default_user = mysqli.default_pw = mysqli.reconnect = Off [PostgresSQL] pgsql.allow_persistent = On pgsql.auto_reset_persistent = Off pgsql.max_persistent = -1 pgsql.max_links = -1 pgsql.ignore_notice = 0 pgsql.log_notice = 0 [Sybase-CT] sybct.allow_persistent = On sybct.max_persistent = -1 sybct.max_links = -1 sybct.min_server_severity = 10 sybct.min_client_severity = 10 [bcmath] bcmath.scale = 0 [browscap] [Session] session.save_handler = files session.save_path = "/var/lib/php/session" session.use_cookies = 1 session.use_only_cookies = 1 session.name = PHPSESSID session.auto_start = 1 session.cookie_lifetime = 0 session.cookie_path = / session.cookie_domain = session.cookie_httponly = session.serialize_handler = php session.gc_probability = 1 session.gc_divisor = 1000 session.gc_maxlifetime = 1440 session.bug_compat_42 = Off session.bug_compat_warn = Off session.referer_check = session.entropy_length = 0 session.entropy_file = session.cache_limiter = nocache session.cache_expire = 180 session.use_trans_sid = 0 session.hash_function = 0 session.hash_bits_per_character = 5 url_rewriter.tags = "a=href,area=href,frame=src,input=src,form=fakeentry" [MSSQL] mssql.allow_persistent = On mssql.max_persistent = -1 mssql.max_links = -1 mssql.min_error_severity = 10 mssql.min_message_severity = 10 mssql.compatability_mode = Off mssql.secure_connection = Off [Assertion] [COM] [mbstring] [gd] [exif] [Tidy] tidy.clean_output = Off [soap] soap.wsdl_cache_enabled=1 soap.wsdl_cache_dir="/tmp" soap.wsdl_cache_ttl=86400 /etc/php.d/memcached.ini : session.save_path="tcp://memcache1:11211?persistent=1&weight=1&timeout=3&retry_interval=15"

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• How to log the actual output in apache?

  - by Oscar Rodriguez

  I am doing LAMP development for a mobile platform. However, the client browser does not allow me to view the source code of visited pages. I consider the source code to be of huge importance for debugging, so I would like to configure my web server so every time a user makes a request, in addition to sending the client a response, that response (the actual contents of the returned page) is also stored in a file with a filename I can cross-relate with access_log (maybe ip-timestamp-filename? or maybe a unique ID in an additional column in access_log?). I've searched quite a bit, but haven't even gotten close to finding what I'm looking for. Has anybody been able to do this?

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• Optimize Images Using the ASP.NET Sprite and Image Optimization Framework

  The HTML markup of a web page includes the page's textual content, semantic and styling information, and, typically, several references to external resources. External resources are content that is part of web page, but are separate from the web page's markup - things like images, style sheets, script files, Flash videos, and so on. When a browser requests a web page it starts by downloading its HTML. Next, it scans the downloaded HTML for external resources and starts downloading those. A page with many external resources usually takes longer to completely load than a page with fewer external resources because there is an overhead associated with downloading each external resource. For starters, each external resource requires the browser to make an HTTP request to retrieve the resource. What's more, browsers have a limit as to how many HTTP requests they will make in parallel. For these reasons, a common technique for improving a page's load time is to consolidate external resources in a way to reduce the number of HTTP requests that must be made by the browser to load the page in its entirety. This article examines the free and open-source ASP.NET Sprite and Image Optimization Framework, which is a project developed by Microsoft for improving a web page's load time by consolidating images into a sprite or by using inline, base-64 encoded images. In a nutshell, this framework makes it easy to implement practices that will improve the load time for a web page that displays several images. Read on to learn more! Read More >

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• Configuring an apache virtualhost to link to another's virtualhost's subdomain

  - by Laurent Van Winckel

  I have a domain on my server (on its own virtualhost), e.g. domain.com, which has a lot of subdomains with content on it. sub1.domain.com sub2.domain.com This virtualhost looks like this: ServerAdmin [email protected] ServerName domain.com ServerAlias *.domain.com DocumentRoot /var/www/domain.com/public_html/ I want to put other domains on the server and have each of them link to a specific subdomain on domain.com. I don't want it to redirect. I want a similar behavior as the [L,PT] flags on mod rewrite. I've tried this: ServerName otherdomain.com ReWriteEngine on RewriteCond %{HTTP_HOST} ^otherdomain.com$ [NC] RewriteRule ^(.*)$ http://sub1.domain.com/$1 [PT,L] But it is giving me a 400 Bad request error. How would I configure such a virtualhost?

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• Announcing ASP.NET MVC 3 (Release Candidate 2)

  - by ScottGu

  Earlier today the ASP.NET team shipped the final release candidate (RC2) for ASP.NET MVC 3.  You can download and install it here. Almost there… Today’s RC2 release is the near-final release of ASP.NET MVC 3, and is a true “release candidate” in that we are hoping to not make any more code changes with it.  We are publishing it today so that people can do final testing with it, let us know if they find any last minute “showstoppers”, and start updating their apps to use it.  We will officially ship the final ASP.NET MVC 3 “RTM” build in January. Works with both VS 2010 and VS 2010 SP1 Beta Today’s ASP.NET MVC 3 RC2 release works with both the shipping version of Visual Studio 2010 / Visual Web Developer 2010 Express, as well as the newly released VS 2010 SP1 Beta.  This means that you do not need to install VS 2010 SP1 (or the SP1 beta) in order to use ASP.NET MVC 3.  It works just fine with the shipping Visual Studio 2010.  I’ll do a blog post next week, though, about some of the nice additional feature goodies that come with VS 2010 SP1 (including IIS Express and SQL CE support within VS) which make the dev experience for both ASP.NET Web Forms and ASP.NET MVC even better. Bugs and Perf Fixes Today’s ASP.NET MVC 3 RC2 build contains many bug fixes and performance optimizations.  Our latest performance tests indicate that ASP.NET MVC 3 is now faster than ASP.NET MVC 2, and that existing ASP.NET MVC applications will experience a slight performance increase when updated to run using ASP.NET MVC 3. Final Tweaks and Fit-N-Finish In addition to bug fixes and performance optimizations, today’s RC2 build contains a number of last-minute feature tweaks and “fit-n-finish” changes for the new ASP.NET MVC 3 features.  The feedback and suggestions we’ve received during the public previews has been invaluable in guiding these final tweaks, and we really appreciate people’s support in sending this feedback our way.  Below is a short-list of some of the feature changes/tweaks made between last month’s ASP.NET MVC 3 RC release and today’s ASP.NET MVC 3 RC2 release: jQuery updates and addition of jQuery UI The default ASP.NET MVC 3 project templates have been updated to include jQuery 1.4.4 and jQuery Validation 1.7.  We are also excited to announce today that we are including jQuery UI within our default ASP.NET project templates going forward.  jQuery UI provides a powerful set of additional UI widgets and capabilities.  It will be added by default to your project’s \scripts folder when you create new ASP.NET MVC 3 projects. Improved View Scaffolding The T4 templates used for scaffolding views with the Add-View dialog now generates views that use Html.EditorFor instead of helpers such as Html.TextBoxFor. This change enables you to optionally annotate models with metadata (using data annotation attributes) to better customize the output of your UI at runtime. The Add View scaffolding also supports improved detection and usage of primary key information on models (including support for naming conventions like ID, ProductID, etc).  For example: the Add View dialog box uses this information to ensure that the primary key value is not scaffold as an editable form field, and that links between views are auto-generated correctly with primary key information. The default Edit and Create templates also now include references to the jQuery scripts needed for client validation.  Scaffold form views now support client-side validation by default (no extra steps required).  Client-side validation with ASP.NET MVC 3 is also done using an unobtrusive javascript approach – making pages fast and clean. [ControllerSessionState] –> [SessionState] ASP.NET MVC 3 adds support for session-less controllers.  With the initial RC you used a [ControllerSessionState] attribute to specify this.  We shortened this in RC2 to just be [SessionState]: Note that in addition to turning off session state, you can also set it to be read-only (which is useful for webfarm scenarios where you are reading but not updating session state on a particular request). [SkipRequestValidation] –> [AllowHtml] ASP.NET MVC includes built-in support to protect against HTML and Cross-Site Script Injection Attacks, and will throw an error by default if someone tries to post HTML content as input.  Developers need to explicitly indicate that this is allowed (and that they’ve hopefully built their app to securely support it) in order to enable it. With ASP.NET MVC 3, we are also now supporting a new attribute that you can apply to properties of models/viewmodels to indicate that HTML input is enabled, which enables much more granular protection in a DRY way.  In last month’s RC release this attribute was named [SkipRequestValidation].  With RC2 we renamed it to [AllowHtml] to make it more intuitive: Setting the above [AllowHtml] attribute on a model/viewmodel will cause ASP.NET MVC 3 to turn off HTML injection protection when model binding just that property. Html.Raw() helper method The new Razor view engine introduced with ASP.NET MVC 3 automatically HTML encodes output by default.  This helps provide an additional level of protection against HTML and Script injection attacks. With RC2 we are adding a Html.Raw() helper method that you can use to explicitly indicate that you do not want to HTML encode your output, and instead want to render the content “as-is”: ViewModel/View –> ViewBag ASP.NET MVC has (since V1) supported a ViewData[] dictionary within Controllers and Views that enables developers to pass information from a Controller to a View in a late-bound way.  This approach can be used instead of, or in combination with, a strongly-typed model class.  The below code demonstrates a common use case – where a strongly typed Product model is passed to the view in addition to two late-bound variables via the ViewData[] dictionary: With ASP.NET MVC 3 we are introducing a new API that takes advantage of the dynamic type support within .NET 4 to set/retrieve these values.  It allows you to use standard “dot” notation to specify any number of additional variables to be passed, and does not require that you create a strongly-typed class to do so.  With earlier previews of ASP.NET MVC 3 we exposed this API using a dynamic property called “ViewModel” on the Controller base class, and with a dynamic property called “View” within view templates.  A lot of people found the fact that there were two different names confusing, and several also said that using the name ViewModel was confusing in this context – since often you create strongly-typed ViewModel classes in ASP.NET MVC, and they do not use this API.  With RC2 we are exposing a dynamic property that has the same name – ViewBag – within both Controllers and Views.  It is a dynamic collection that allows you to pass additional bits of data from your controller to your view template to help generate a response.  Below is an example of how we could use it to pass a time-stamp message as well as a list of all categories to our view template: Below is an example of how our view template (which is strongly-typed to expect a Product class as its model) can use the two extra bits of information we passed in our ViewBag to generate the response.  In particular, notice how we are using the list of categories passed in the dynamic ViewBag collection to generate a dropdownlist of friendly category names to help set the CategoryID property of our Product object.  The above Controller/View combination will then generate an HTML response like below.    Output Caching Improvements ASP.NET MVC 3’s output caching system no longer requires you to specify a VaryByParam property when declaring an [OutputCache] attribute on a Controller action method.  MVC3 now automatically varies the output cached entries when you have explicit parameters on your action method – allowing you to cleanly enable output caching on actions using code like below: In addition to supporting full page output caching, ASP.NET MVC 3 also supports partial-page caching – which allows you to cache a region of output and re-use it across multiple requests or controllers.  The [OutputCache] behavior for partial-page caching was updated with RC2 so that sub-content cached entries are varied based on input parameters as opposed to the URL structure of the top-level request – which makes caching scenarios both easier and more powerful than the behavior in the previous RC. @model declaration does not add whitespace In earlier previews, the strongly-typed @model declaration at the top of a Razor view added a blank line to the rendered HTML output. This has been fixed so that the declaration does not introduce whitespace. Changed "Html.ValidationMessage" Method to Display the First Useful Error Message The behavior of the Html.ValidationMessage() helper was updated to show the first useful error message instead of simply displaying the first error. During model binding, the ModelState dictionary can be populated from multiple sources with error messages about the property, including from the model itself (if it implements IValidatableObject), from validation attributes applied to the property, and from exceptions thrown while the property is being accessed. When the Html.ValidationMessage() method displays a validation message, it now skips model-state entries that include an exception, because these are generally not intended for the end user. Instead, the method looks for the first validation message that is not associated with an exception and displays that message. If no such message is found, it defaults to a generic error message that is associated with the first exception. RemoteAttribute “Fields” -> “AdditionalFields” ASP.NET MVC 3 includes built-in remote validation support with its validation infrastructure.  This means that the client-side validation script library used by ASP.NET MVC 3 can automatically call back to controllers you expose on the server to determine whether an input element is indeed valid as the user is editing the form (allowing you to provide real-time validation updates). You can accomplish this by decorating a model/viewmodel property with a [Remote] attribute that specifies the controller/action that should be invoked to remotely validate it.  With the RC this attribute had a “Fields” property that could be used to specify additional input elements that should be sent from the client to the server to help with the validation logic.  To improve the clarity of what this property does we have renamed it to “AdditionalFields” with today’s RC2 release. ViewResult.Model and ViewResult.ViewBag Properties The ViewResult class now exposes both a “Model” and “ViewBag” property off of it.  This makes it easier to unit test Controllers that return views, and avoids you having to access the Model via the ViewResult.ViewData.Model property. Installation Notes You can download and install the ASP.NET MVC 3 RC2 build here.  It can be installed on top of the previous ASP.NET MVC 3 RC release (it should just replace the bits as part of its setup). The one component that will not be updated by the above setup (if you already have it installed) is the NuGet Package Manager.  If you already have NuGet installed, please go to the Visual Studio Extensions Manager (via the Tools –> Extensions menu option) and click on the “Updates” tab.  You should see NuGet listed there – please click the “Update” button next to it to have VS update the extension to today’s release. If you do not have NuGet installed (and did not install the ASP.NET MVC RC build), then NuGet will be installed as part of your ASP.NET MVC 3 setup, and you do not need to take any additional steps to make it work. Summary We are really close to the final ASP.NET MVC 3 release, and will deliver the final “RTM” build of it next month.  It has been only a little over 7 months since ASP.NET MVC 2 shipped, and I’m pretty amazed by the huge number of new features, improvements, and refinements that the team has been able to add with this release (Razor, Unobtrusive JavaScript, NuGet, Dependency Injection, Output Caching, and a lot, lot more).  I’ll be doing a number of blog posts over the next few weeks talking about many of them in more depth. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• Windows SBS 2008 - how to diagnose port forwarding problems?

  - by Alt_Doru

  We have a Windows SBS 2008 machine. Several ports need to be forwarded from the router to the server (the machine hosts a FTP server, a Web server, and we need to be access it through Remote Desktop). We recently changed routers (from SpeedTouch to Huawei EchoLife HG520s). With the previous router, port forwarding worked fine. Now, after setting up port forwarding on the new router, nothing works anymore. Can anybody help me with directions on how to diagnose/troubleshoot port forwarding problems on the router and in Windows SBS 2008? E.G.: after forwarding a port in the router interface to the internal IP of the server, how can I see in the SBS 2008 logs if the request is properly forwarded to it?

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• How do I get around "Access is Denied" [Number: 5 (0x80070005)], with IIS6/FastCGI and PHP 5.2.3?

  - by Evan Carroll

  I'm getting this error with IIS 6.0 (i assume), and PHP 5.2.3, and FastCGI FastCGI Error The FastCGI Handler was unable to process the request. Error Details: Error Number: 5 (0x80070005). Error Description: Access is denied. HTTP Error 500 - Server Error. Internet Information Services (IIS) Any ideas, nothing revealings in logs (other than 500 errors), this is pretty much all of I have to work with. The script has read and execute privileged for the internet guest account; and, I've added read/execute privileges to the whole D:\PHP. I followed this tutorial http://learn.iis.net/page.aspx/247/using-fastcgi-to-host-php-applications-on-iis-60/ to set it up. The only major diversion is I installed PHP to D:\PHP

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• Design For Asynchronous User Interface

  - by Sohnee

  I have been working on a integration that has posed an interesting user interface conundrum that I would like suggestions for. The user interface is displayed within a third party product. The state of the interface is supplied by calls to a service I have written. There can be small delays between the actual state changing the the user interface changing due to the polling for state by the third party. When a user interacts with the user interface, requests are sent back to my application. This then affects the state and the next state poll request will update the user interface. The problem is that the delay between pressing a button and seeing the user interface update is perhaps 1 or 2 seconds and in usability testing I can see that people are clicking again before the user interface updates, thinking that they haven't properly clicked the first time. Given the constraints (we can only update the user interface via the polling mechanism - if we updated it when they clicked, the polling might return and overwrite the change causing unpredictable / undesirable results)... what can we do to make the user experience better. My current idea is to show a message for a couple of seconds so people know their click was accepted, the message would not be affected by the state polling, so wouldn't be prematurely removed / overwritten etc. I'm sure there are other ideas out there and I'm also confident someone has a better idea that I have!

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• Running a powershell script at startup

  - by RandellK02

  I am writing a script to remove a computer from the domain, rename it, then add it back. It works fine when I set the trigger to AtLogOn but when I switch to AtStartUp I run into some issues. I get this error when it restarts to run the first scheduled task: 0x8007051F: There are currently no logon servers available to service the logon request. I suspect the script tries to run with no network connection set up so I tested using the RandomDelay parameter, and it worked like its suppose to. I cant rely on a random delay so I am looking for an alternative. Is there a way to test the network status before the script begins or a way to delay the script a specific amount of time? I am using Register-ScheduledJob provided by Powershell 3.0 Thanks in advance

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• That Escalated Quickly

  - by Jesse Taber

  Originally posted on: http://geekswithblogs.net/GruffCode/archive/2014/05/17/that-escalated-quickly.aspxI have been working remotely out of my home for over 4 years now. All of my coworkers during that time have also worked remotely. Lots of folks have written about the challenges inherent in facilitating communication on remote teams and strategies for overcoming them. A popular theme around this topic is the notion of “escalating communication”. In this context “escalating” means taking a conversation from one mode of communication to a different, higher fidelity mode of communication. Here are the five modes of communication I use at work in order of increasing fidelity: Email – This is the “lowest fidelity” mode of communication that I use. I usually only check it a few times a day (and I’m trying to check it even less frequently than that) and I only keep items in my inbox if they represent an item I need to take action on that I haven’t tracked anywhere else. Forums / Message boards – Being a developer, I’ve gotten into the habit of having other people look over my code before it becomes part of the product I’m working on. These code reviews often happen in “real time” via screen sharing, but I also always have someone else give all of the changes another look using pull requests. A pull request takes my code and lets someone else see the changes I’ve made side-by-side with the existing code so they can see if I did anything dumb. Pull requests can facilitate a conversation about the code changes in an online-forum like style. Some teams I’ve worked on also liked using tools like Trello or Google Groups to have on-going conversations about a topic or task that was being worked on. Chat & Instant Messaging  - Chat and instant messaging are the real workhorses for communication on the remote teams I’ve been a part of. I know some teams that are co-located that also use it pretty extensively for quick messages that don’t warrant walking across the office to talk with someone but reqire more immediacy than an e-mail. For the purposes of this post I think it’s important to note that the terms “chat” and “instant messaging” might insinuate that the conversation is happening in real time, but that’s not always true. Modern chat and IM applications maintain a searchable history so people can easily see what might have been discussed while they were away from their computers. Voice, Video and Screen sharing – Everyone’s got a camera and microphone on their computers now, and there are an abundance of services that will let you use them to talk to other people who have cameras and microphones on their computers. I’m including screen sharing here as well because, in my experience, these discussions typically involve one or more people showing the other participants something that’s happening on their screen. Obviously, this mode of communication is much higher-fidelity than any of the ones listed above. Scheduled meetings are typically conducted using this mode of communication. In Person – No matter how great communication tools become, there’s no substitute for meeting with someone face-to-face. However, opportunities for this kind of communcation are few and far between when you work on a remote team. When a conversation gets escalated that usually means it moves up one or more positions on this list. A lot of people advocate jumping to #4 sooner than later. Like them, I used to believe that, if it was possible, organizing a call with voice and video was automatically better than any kind of text-based communication could be. Lately, however, I’m becoming less convinced that escalating is always the right move. Working Asynchronously Last year I attended a talk at our local code camp given by Drew Miller. Drew works at GitHub and was talking about how they use GitHub internally. Many of the folks at GitHub work remotely, so communication was one of the main themes in Drew’s talk. During the talk Drew used the phrase, “asynchronous communication” to describe their use of chat and pull request comments. That phrase stuck in my head because I hadn’t heard it before but I think it perfectly describes the way in which remote teams often need to communicate. You don’t always know when your co-workers are at their computers or what hours (if any) they are working that day. In order to work this way you need to assume that the person you’re talking to might not respond right away. You can’t always afford to wait until everyone required is online and available to join a voice call, so you need to use text-based, persistent forms of communication so that people can receive and respond to messages when they are available. Going back to my list from the beginning of this post for a second, I characterize items #1-3 as being “asynchronous” modes of communication while we could call items #4 and #5 “synchronous”. When communication gets escalated it’s almost always moving from an asynchronous mode of communication to a synchronous one. Now, to the point of this post: I’ve become increasingly reluctant to escalate from asynchronous to synchronous communication for two primary reasons: 1 – You can often find a higher fidelity way to convey your message without holding a synchronous conversation 2 - Asynchronous modes of communication are (usually) persistent and searchable. You Don’t Have to Broadcast Live Let’s start with the first reason I’ve listed. A lot of times you feel like you need to escalate to synchronous communication because you’re having difficulty describing something that you’re seeing in words. You want to provide the people you’re conversing with some audio-visual aids to help them understand the point that you’re trying to make and you think that getting on Skype and sharing your screen with them is the best way to do that. Firing up a screen sharing session does work well, but you can usually accomplish the same thing in an asynchronous manner. For example, you could take a screenshot and annotate it with some text and drawings to illustrate what it is you’re seeing. If a screenshot won’t work, taking a short screen recording while your narrate over it and posting the video to your forum or chat system along with a text-based description of what’s in the recording that can be searched for later can be a great way to effectively communicate with your team asynchronously. I Said What?!? Now for the second reason I listed: most asynchronous modes of communication provide a transcript of what was said and what decisions might have been made during the conversation. There have been many occasions where I’ve used the search feature of my team’s chat application to find a conversation that happened several weeks or months ago to remember what was decided. Unfortunately, I think the benefits associated with the persistence of communicating asynchronously often get overlooked when people decide to escalate to a in-person meeting or voice/video call. I’m becoming much more reluctant to suggest a voice or video call if I suspect that it might lead to codifying some kind of design decision because everyone involved is going to hang up the call and immediately forget what was decided. I recognize that you can record and archive these types of interactions, but without being able to search them the recordings aren’t terribly useful. When and How To Escalate I don’t mean to imply that communicating via voice/video or in person is never a good idea. I probably jump on a Skype call with a co-worker at least once a day to quickly hash something out or show them a bit of code that I’m working on. Also, meeting in person periodically is really important for remote teams. There’s no way around the fact that sometimes it’s easier to jump on a call and show someone my screen so they can see what I’m seeing. So when is it right to escalate? I think the simplest way to answer that is when the communication starts to feel painful. Everyone’s tolerance for that pain is different, but I think you need to let it hurt a little bit before jumping to synchronous communication. When you do escalate from asynchronous to synchronous communication, there are a couple of things you can do to maximize the effectiveness of the communication: Takes notes – This is huge and yet I’ve found that a lot of teams don’t do this. If you’re holding a meeting with  > 2 people you should have someone taking notes. Taking notes while participating in a meeting can be difficult but there are a few strategies to deal with this challenge that probably deserve a short post of their own. After the meeting, make sure the notes are posted to a place where all concerned parties (including those that might not have attended the meeting) can review and search them. Persist decisions made ASAP – If any decisions were made during the meeting, persist those decisions to a searchable medium as soon as possible following the conversation. All the teams I’ve worked on used a web-based system for tracking the on-going work and a backlog of work to be done in the future. I always try to make sure that all of the cards/stories/tasks/whatever in these systems always reflect the latest decisions that were made as the work was being planned and executed. If held a quick call with your team lead and decided that it wasn’t worth the effort to build real-time validation into that new UI you were working on, go and codify that decision in the story associated with that work immediately after you hang up. Even better, write it up in the story while you are both still on the phone. That way when the folks from your QA team pick up the story to test a few days later they’ll know why the real-time validation isn’t there without having to invoke yet another conversation about the work. Communicating Well is Hard At this point you might be thinking that communicating asynchronously is more difficult than having a live conversation. You’re right: it is more difficult. In order to communicate effectively this way you need to very carefully think about the message that you’re trying to convey and craft it in a way that’s easy for your audience to understand. This is almost always harder than just talking through a problem in real time with someone; this is why escalating communication is such a popular idea. Why wouldn’t we want to do the thing that’s easier? Easier isn’t always better. If you and your team can get in the habit of communicating effectively in an asynchronous manner you’ll find that, over time, all of your communications get less painful because you don’t need to re-iterate previously made points over and over again. If you communicate right the first time, you often don’t need to rehash old conversations because you can go back and find the decisions that were made laid out in plain language. You’ll also find that you get better at doing things like writing useful comments in your code, creating written documentation about how the feature that you just built works, or persuading your team to do things in a certain way.

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• Project Server 2007 install issue - ProjectEventService won't start

  - by Brian Meinertz

  Trying to install PS2007 with SP1 on Server 2003. The install goes fine, but when running the SharePoint Configuration Wizard, it fails at stage 6 of 12 with the error: Failed to register SharePoint Services. An exception of type System.InvalidOperationException was thrown. Additional exception information: Cannot start service ProjectEventService on computer '.'. From the PSCDiagnostics log: Exception: System.InvalidOperationException: Cannot start service ProjectEventService on computer '.'. --- System.ComponentModel.Win32Exception: The service did not respond to the start or control request in a timely fashion. The ProjectEventService (Microsoft Office Project Server Event) won't even start manually using the Network Service account. Starting the service with a domain account works, but subsequently running the Config Wizard causes the service to be removed and re-provisioned to run using the Network Service account, which again fails. Presumably Network Service needs elevated permissions, but even adding it to the local Admin group makes no difference. Anyone come across this sort of issue before?

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• July, the 31 Days of SQL Server DMO’s – Day 1 (sys.dm_exec_requests)

  - by Tamarick Hill

  The first DMO that I would like to introduce you to is one of the most common and basic DMV’s out there. I use the term DMV because this DMO is actually a view as opposed to a function. This DMV is server-scoped and it returns information about all requests that are currently executing on your SQL Server instance. To illustrate what this DMV returns, lets take a look at the results. As you can see, this DMV returns a wealth of information about requests occurring on your server. You are able to see the SPID, the start time of a request, current status, and the command the SPID is executing. In addition to this you see columns for sql_handle and plan_handle. These columns (when combined with other DMO’s we will discuss later) can return the actual sql text that is being executed on your server as well as the actual execution plan that is cached and being used. This DMV also returns information about various wait types that may be occurring for your spid. The percent_complete column displays a percentage to completion for certain database actions such as DBCC CheckDB, Database Restores, Rollback’s, etc. In addition to these, you are also able to see the amount of reads, writes, and cpu that the SPID has consumed. You will find this DMV to be one of the primary DMV’s that you use when looking for information about what is occurring on your server.

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• A Gentle .NET touch to Unix Touch

  - by lavanyadeepak

  A Gentle .NET touch to Unix Touch The Unix world has an elegant utility called 'touch' which would modify the timestamp of the file whose path is being passed an argument to  it. Unfortunately, we don't have a quick and direct such tool in Windows domain. However, just a few lines of code in C# can fill this gap to embrace and rejuvenate any file in the file system, subject to access ACL restrictions with the current timestamp.   using System; using System.Collections.Generic; using System.Linq; using System.Text; using System.IO; namespace LavanyaDeepak.Utilities { class Touch { static void Main(string[] args) { if (args.Length < 1) { Console.WriteLine("Please specify the path of the file to operate upon."); return; } if (!File.Exists(args[0])) { try { FileAttributes objFileAttributes = File.GetAttributes(args[0]); if ((objFileAttributes & FileAttributes.Directory) == FileAttributes.Directory) { Console.WriteLine("The input was not a regular file."); return; } } catch { } Console.WriteLine("The file does not seem to be exist."); return; } try { File.SetLastWriteTime(args[0], DateTime.Now); Console.WriteLine("The touch completed successfully"); } catch (System.UnauthorizedAccessException exUnauthException) { Console.WriteLine("Unable to touch file. Access is denied. The security manager responded: " + exUnauthException.Message); } catch (IOException exFileAccessException) { Console.WriteLine("Unable to touch file. The IO interface failed to complete request and responded: " + exFileAccessException.Message); } catch (Exception exGenericException) { Console.WriteLine("Unable to touch file. An internal error occured. The details are: " + exGenericException.Message); } } } }

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• Effects of HTTP/TCP connection handshakes and server performance

  - by Blankman

  When running apache bench on the same server as the website like: ab -n 1000 -c 10 localhost:8080/ I am most probably not getting accurate results when compared to users hitting the server from various locations. I'm trying to understand how or rather why this will effect real world performance since a user in china will have different latency issues when compared to someone in the same state/country. Say my web server has a maximum thread limit of 100. Can someone explain in detail how end user latency can/will effect server performance. I'm assuming here that each request will be computed equally at say 10ms. What I'm not understand is how external factors can effect overal server performance, specifically internet connections (location, or even device like mobile) and http/tcp handshakes etc.

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• .htaccess - Remove all cookies

  - by BlaM

  I want to make an existing domain a "CDN" domain that serves all images, CSS and JS files (i.e. static files). However that domain was parked earlier and some application on that domain has set cookies. As far as I can observe, I'd say that with cookies the "Expires" header doesn't seem to have much effect with some browsers (Including Firefox). The browsers still request the file, even if they shouldn't do so for the next month. It would be possible to do some mod_rewrite tricks to detect if there are any cookies and then call a PHP file to remove the cookies and serve the static file so that for the next call there aren't any cookies left, but maybe you can give me a simpler method: Is there a "Apache .htaccess only" way of removing all existing cookies?

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• How to get Facebook-Feeds in Trillian without connecting to Facebook-Chat?

  - by Protron

  I installed the trial of Trillian 5.0 Build 22 (I don't know if the version 4 Astra is any different). I successfully added my Facebook account so I can see my facebook news on Trillian and works great. The problem is that I don't want to use the Facebook-chat, and if I disconnect the Facebook-chat the rest of the facebook stuff (news, events, groups, request) also disappears. I tried by setting the Facebook status to Away; and I'm not sure if someone can chat with me if I choose that; but anyway I still have the contacts list full of people I don't want. EDIT: Maybe I wasn't clear enough about the Facebook part. And that might be why some people fell this is off-topic. But when I talk about Facebook in this question, I'm not referring to the Facebook site at any point. I'm mean the Facebook plugin of Trillian (and it's not an user plugin; it's a built-in plugin).

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• Lots of http HEAD requests originating from porn sites

  - by Don Corley

  My access log on my web server has a ton of http HEAD requests coming from porn sites. What are HEAD requests and are they doing something bad with my site? Here is an excerpt from my log: (valid request) 96.251.177.249 - - [02/Jan/2011:23:42:25 -0800] "POST /ajax HTTP/1.1" 200 0 "http://www.mywebsite.com/abc.html" "Mozilla/5.0 (X11; U; Linux x86_64; en-US) AppleWebKit/534.7 (KHTML, like Gecko) Chrome/7.0.517.44 Safari/534.7" 80.153.114.208 - - [02/Jan/2011:23:43:11 -0800] "HEAD / HTTP/1.0" 302 185 "http://www.somepornsite.com" "Mozilla/5.0 (X11; U; Linux i686; it-IT; rv:1.9.0.2) Gecko/2008092313 Ubuntu/9.25 (jaunty) Firefox/3.8" 80.153.114.208 - - [02/Jan/2011:23:43:11 -0800] "HEAD /tourappxsl HTTP/1.0" 200 16871 "http://www.somepornsite.com" "Mozilla/5.0 (X11; U; Linux i686; it-IT; rv:1.9.0.2) Gecko/2008092313 Ubuntu/9.25 (jaunty) Firefox/3.8" I changed only the web addresses in this log. Thanks for any ideas, Don

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• FastCGI Error Access to the script denied

  - by ArtWorkAD

  I have a Debian Squeeze server running nginx + php-fpm + fastcgi. I have a typo3 installation on this server which runs well. No I installed OTRS and I get an error that I do not understand: 2012/06/25 15:35:38 [error] 16510#0: *34 FastCGI sent in stderr: "Access to the script '/opt/otrs/bin/fcgi-bin/index.pl' has been denied (see security.limit_extensions)" while reading response header from upstream, client: ..., server: support.....com, request: "GET /otrs/index.pl HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "support.....com", referrer: "http://support.....com/" Why do I get this error? The otrs directory is writable for the webserver, so this is not the problem. Any ideas?

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• Copying files from NAS to NAS drives

  - by user1001421

  Very simple question. I've got 2 NAS drive that are "wire" connected via a router. If I have a wireless laptop and request a large amount of data be copied from one NAS drive to the other, does the network traffic go direct from the one drive to the other, going via the wired network, or does the network traffic go via my laptop, if you see what I mean. IE. From the NAS drives wired network, to the wireless network and then back to the wired network. Is this a common bottle-neck when copying a large amount of data? And if so, is there a way to avoid it. Thanks.

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• configure Reverse DNS for VPS with amazon route 53, ISP or Amazon Route 53 issue?

  - by Oscar Cabrero

  i have a VPS hosted with myhosting.com, the domain is hosted in godaddy and the DNS records are managed in AMAZON route 53. i was told by myhosting support that i should create a PTR record on my DNS but i have read that in order to reverse DNS for an IP this record should be created in the ISP records wich sounds have sense. because if i want to get the domain name via an IP the request will never be forwarded to AMAZON instead it will ask the ISP for it am i rigth or MyHosting support is correct and i should setup PTR record on Amazon which i already did THANKS Oscar

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• Setting a custom timeout to nmblookup

  - by C2H5OH

  As part of a batch script, I have the following command: hostname=$(nmblookup -A $ip_address | awk '$2 == "<20>" {print $1}') Which works fine from a functinality perspective, even for unresolved hosts. The problem is that when the IP address is not reachable or the remote machine does not respond to the SMB request, the command takes about ten seconds to complete. Therefore, the question is simple: is there a way to lower the elapsed time in such cases? Or, in other words, is there a way to set a custom timeout for the nmblookup command? NOTE: I'm interested in solutions that do not make use of SIGALRM or similar mechanisms; if they exist. The nmblookup version is 3.6.3 from Ubuntu 12.04 LTS.

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• how to bypass internal DNS?

  - by fabjoa

  This is about Ubuntu but should be pretty much the same on all Linux flavors. Let's say I add an entry to my /etc/hosts such as 127.0.1.12 facebook.com and an Apache virtual host such as <VirtualHost 127.0.1.12> ServerName facebook.com DocumentRoot /var/www </VirtualHost> when i open my browser and send a GET request to facebook.com, firefox will browse my /var/www folder. Question: How could I fetch (ie, using wget in bash) the real facebook.com domain - without erasing the entry in /etc/hosts nor my Apache VirtualHost -- IOW how could I bypass internal DNS?

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• SQL SERVER – Installing AdventureWorks Sample Database – SQL in Sixty Seconds #010 – Video

  - by pinaldave

  SQL Server has so many enhancements and features that quite often I feel like playing with various features and try out new things. I often come across situation where I want to try something new but I do not have sample data to experiment with. Also just like any sane developer I do not try any of my new experiments on production server. Additionally, when it is about new version of the SQL Server, there are cases when there is no relevant sample data even available on development server. In this kind of scenario sample database can be very much handy. Additionally, in many SQL Books and online blogs and articles there are scripts written by using AdventureWork database. The often receive request that where people can get sample database as well how to restore sample database. In this sixty seconds video we have discussed the same. You can get various resources used in this video from http://bit.ly/adw2012. More on Errors: SQL SERVER – Install Samples Database Adventure Works for SQL Server 2012 SQL SERVER – 2012 – All Download Links in Single Page – SQL Server 2012 SQLAuthority News – SQL Server 2012 – Microsoft Learning Training and Certification SQLAuthority News – Download Microsoft SQL Server 2012 RTM Now I encourage you to submit your ideas for SQL in Sixty Seconds. We will try to accommodate as many as we can. If we like your idea we promise to share with you educational material. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Database, Pinal Dave, PostADay, SQL, SQL Authority, SQL in Sixty Seconds, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, T SQL, Technology, Video

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• How to cluster two IIS servers for failover?

  - by Ram Gopal

  We have IIS servers running in 2 machines hosting few webservices which provided some integration services to an old document Mgmt system, word/excel related service, etc.... We need to cluster/load balance these 2 IIS in order to achieve a fail-over. i.e If one of the IIS server is down, the other on should be able to handle the request. The reverse proxy used in the DMZ is also IIS 7.5 Our overall business application is in fact a J2EE one and we have successfully deployed on a weblogic cluster installed on the same two machines and load balance from the same above mentioned IIS reverse proxy at DMZ. But we do not know how to achieve this in case of IIS.

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• RDP issue..RDP not working providing logon to access on user id

  - by Mohammed Najmuddin

  I got a request to provide logon to access to one of Windows 2008 server, after I added this server on user's logon to list and given local admin access to server. I am not able to take RDP session. Its giving error.. Local Security authority failed to connect... I see Event ID 56 ..Source Termdd When I given access to Windows 2003 it working fine.. I checked remote desktop security settings..its configured "Remote desktop security layer" Can somebody help to fix this issue... Regards, Mohammed Najmuddin

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