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• What's the weirdest thing you've ever seen a non-techie do to a computing device?

  - by googletorp

  I thought it would be fun to bring out the stories on what people have done throughout the ages with computers due to their sometimes, to put it politely, less than perfect grasp of technology. I'll start out with a little story from my high-school days. After graduation, a classmate of mine, who took IT and subsequently scored an A in the subject, was sent an e-mail by a friend. She replied to his mail: "I'm sorry, but I can't reply your mail, since I don't have your email address." Till this day I still can't understand why she gave such a weird reply as she was a bright girl although not a techie. Now, let's hear those other battle stories from the real world...

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• Why does NX Client for Windows silently closes after connection?

  - by pavel

  Hey! I connect remotely to my Ubuntu server from Vista machine. Now I need to run a GUI application on the server (Wireshark). So I decided to use FreeNX server/client to view Ubuntu GUI on Vista I have successfully installed FreeNX on Ubuntu and NX Client on Vista. I was following this guide Unfortunately, now I found myself stuck with the following problem. At the client, the !M logo window appears, but after a few seconds that window just closes, even without showing any error message. Guys, I'm really stuck, please help! Maybe I should have installed some graphical environment on the server? These are the details from NX client, it seems there are no errors. ----------------- Info: Display running with pid '7768' and handler '0x670d24'. NXPROXY - Version 3.4.0 Copyright (C) 2001, 2007 NoMachine. See http://www.nomachine.com/ for more information. Info: Proxy running in client mode with pid '2168'. Session: Starting session at 'Sat Dec 19 10:58:35 2009'. Warning: Connected to remote version 3.3.0 with local version 3.4.0. Info: Connection with remote proxy completed. Info: Using WAN link parameters 768/24/1/0. Info: Using cache parameters 4/4096KB/16384KB/16384KB. Info: Using pack method 'adaptive-9' with session 'kde'. Info: Using ZLIB data compression 1/1/32. Info: Using ZLIB stream compression 1/1. Info: No suitable cache file found. Info: Forwarding X11 connections to display ':0'. Info: Listening to font server connections on port '11000'. Session: Session started at 'Sat Dec 19 10:58:35 2009'. Info: Established X server connection. Info: Using shared memory parameters 0/0K. Session: Terminating session at 'Sat Dec 19 10:58:37 2009'. Session: Session terminated at 'Sat Dec 19 10:58:37 2009'. -----------

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• Mail.app - What sets sort order when adding To addresses by typing Group name?

  - by Meltemi

  Using Mail.app in Mac OS X (10.6.3) I'm seeing apparently random sort order when sending a email to a group. Not a major issue but you'd think it be alphabetical?!? To reproduce: Compose New Message in Mail.app Type in a group name from your Address Book The addresses from that group will populate the To: field in apparently random fashion FYI- You'd think that choosing Edit Distribution List… in Address Book would let you sort the list...but nope! Anyone know what/how to set this sort order?

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• HP LaserJet 1320 printing black boxes instead of text

  - by David Gard

  I have an HP LaserJet 1320, running off of the HP PCL5 64-bit Universal Driver (Windows 7 Professional, 64-bit). When printing, anything other than body text is blacked out. I.e. on an email, where the 'To...', 'From...', 'CC...' and 'Subect' are usually shown at the top, there is just a black box. And on Word documents, anything to do with Track Changes is also blacked out. I have tried restarting the Print Spooler, and reinstalling the printer, but this does not help. Does anybody know why this is happening?

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• Why my Buffalo router keeps on sending rdp, netbios, ftp, http requests?

  - by user192702

  I have the following network setup: Buffalo Router (192.168.100.1) < Watchguard XTM21 (192.168.100.13) < PC For some reason I keep on seeing the following repeating on my XTM21's Traffic Monitor. While I have enabled Port Forwarding, none of the ports reported below were enabled. Can someone let me know why I'm seeing all of these? 2013-10-19 23:37:56 Deny 192.168.100.1 192.168.100.13 ftp/tcp 4013 21 0-External Firebox Denied 60 64 (Unhandled External Packet-00) proc_id="firewall" rc="101" tcp_info="offset 10 S 282700472 win 5840" Traffic 2013-10-19 23:37:59 Deny 192.168.100.1 192.168.100.13 http/tcp 2459 80 0-External Firebox Denied 60 64 (Unhandled External Packet-00) proc_id="firewall" rc="101" tcp_info="offset 10 S 296571237 win 5840" Traffic 2013-10-19 23:38:02 Deny 192.168.100.1 192.168.100.13 8000/tcp 3244 8000 0-External Firebox blocked ports 60 64 (Internal Policy) proc_id="firewall" rc="101" tcp_info="offset 10 S 298709937 win 5840" Traffic 2013-10-19 23:38:05 Deny 192.168.100.1 192.168.100.13 8000/tcp 3244 8000 0-External Firebox blocked ports 60 64 (Internal Policy) proc_id="firewall" rc="101" tcp_info="offset 10 S 298709937 win 5840" Traffic 2013-10-19 23:38:05 Deny 192.168.100.1 192.168.100.13 rdp/tcp 3896 3389 0-External Firebox Denied 60 64 (Unhandled External Packet-00) proc_id="firewall" rc="101" tcp_info="offset 10 S 290482691 win 5840" Traffic 2013-10-19 23:38:08 Deny 192.168.100.1 192.168.100.13 netbios-ns/udp 2110 137 0-External Firebox Denied 78 64 (Unhandled External Packet-00) proc_id="firewall" rc="101" Traffic 2013-10-19 23:38:32 Deny 192.168.100.1 192.168.100.13 ftp/tcp 4025 21 0-External Firebox Denied 60 64 (Unhandled External Packet-00) proc_id="firewall" rc="101" tcp_info="offset 10 S 321868558 win 5840" Traffic 2013-10-19 23:38:35 Deny 192.168.100.1 192.168.100.13 http/tcp 2471 80 0-External Firebox Denied 60 64 (Unhandled External Packet-00) proc_id="firewall" rc="101" tcp_info="offset 10 S 325918731 win 5840" Traffic 2013-10-19 23:38:38 Deny 192.168.100.1 192.168.100.13 8000/tcp 3256 8000 0-External Firebox blocked ports 60 64 (Internal Policy) proc_id="firewall" rc="101" tcp_info="offset 10 S 327854525 win 5840" Traffic 2013-10-19 23:38:41 Deny 192.168.100.1 192.168.100.13 8000/tcp 3256 8000 0-External Firebox blocked ports 60 64 (Internal Policy) proc_id="firewall" rc="101" tcp_info="offset 10 S 327854525 win 5840" Traffic 2013-10-19 23:38:41 Deny 192.168.100.1 192.168.100.13 rdp/tcp 3896 3389 0-External Firebox Denied 60 64 (Unhandled External Packet-00) proc_id="firewall" rc="101" tcp_info="offset 10 S 327101423 win 5840" Traffic 2013-10-19 23:38:44 Deny 192.168.100.1 192.168.100.13 netbios-ns/udp 2110 137 0-External Firebox Denied 78 64 (Unhandled External Packet-00) proc_id="firewall" rc="101" Traffic

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• Where are task scheduler event files stored on Windows Server 2008?

  - by MacGyver

  I tried setting up triggers in Task Scheduler Windows Server 2008, but Microsoft needs to fix a bug that I documented on Stack Overflow. So I can't use triggers until they fix this bug. Basically the Task Scheduler doesn't trigger an event that has a Result Code of 2147942402. http://stackoverflow.com/questions/10933033/windows-server-2008-task-scheduler-trigger-xml-syntax-for-email-notification-ta In the mean time, I'd like to write a task that runs .NET code that queries the log/event files programmatically every 15 minutes and sends success/failure emails based on the events that occured for the given tasks in task scheduler. Here's where the XPath is stored for the Task Trigger XML tab (that I can't rely on): C:\Windows\System32\Tasks\ I cannot find where the events (or log files containing the event ids) of each task are stored. Does anyone know where to find these log files? The log name is "Microsoft-Windows-TaskScheduler/Operational".

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• debian gateway using iptables

  - by meijuh

  I am having problems setting up a debian gateway server. My goal: Having eth1 the WAN interface. Having eth0 the LAN interface. Allow both ports 22 (SSH) and 80 (HTTP) accessed from the outside world on the gateway (SSH and HTTP run on this server). What I did was the following: Create a file /etc/iptables.rules with contents: /etc/iptables.rules: *nat -A POSTROUTING -o eth1 -j MASQUERADE COMMIT *filter -A INPUT -i lo -j ACCEPT -A INPUT -m state --state RELATED,ESTABLISHED -j ACCEPT -A INPUT -i eth1 -p tcp -m tcp --dport 22 -j ACCEPT -A INPUT -i eth1 -p tcp -m tcp --dport 80 -j ACCEPT -A INPUT -i eth1 -j DROP COMMIT edit /etc/network/interfaces as follows: /etc/network/interfaces: # The loopback network interface auto lo iface lo inet loopback pre-up iptables-restore < /etc/iptables.rules auto eth0 allow-hotplug eth0 iface eth0 inet dhcp #auto eth1 #allow-hotplug eth1 #iface eth1 inet dhcp allow-hotplug eth1 iface eth1 inet static address 217.119.224.51 netmask 255.255.255.248 gateway 217.119.224.49 dns-nameservers 217.119.226.67 217.119.226.68 Uncomment the rule net.ipv4.ip_forward=1 in /etc/sysctl.conf to allow packet forwarding. The static settings for eth1 such as the ip address I got from my router (which I want to replace); I simply copied these. I have a (windows) DNS + DHCP server on ip address 10.180.1.10, which assigns ip address 10.180.1.44 to eth0. What this server does is not really interesting it only maps domain names on our local network and assigns one static ip to the gateway. What works: on the gateway itself I can ping 8.8.8.8 and google.nl. So that is okey. What does not work: (1) Every machine connected to eth0 (indirectly via a switch) can not ping an ip or a domain. So I guess the gateway can not be found. (2) Also when I configure my linux machine (a laptop) to use a static ip 10.180.1.41, a mask and a gateway (10.180.1.44) I can not ping an ip or domain either. This means that maybe my iptables is incorrect of not loaded correctly. Or I maybe have to configure my DNS/DHCP on my windows machine. I have not reset the windows machine net, restart the DNS/DHCP services, should I do this? I did not install dnsmasq as desribed here: http://blog.noviantech.com/2010/12/22/debian-router-gateway-in-15-minutes/. I don't think this is necessary?

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• Adding multiple Exchange accounts under one profile in Outlook 2010 or 2013

  - by Karel Smutný

  I work for two companies, each having own Exchange Server. I want to configure my Outlook for both email accounts. I am not able to add both accounts under the same profile in Outlook 2010, nor 2013. I found some how-to articles, each involving Office Configuration Tool. However, my installation does not support this tool. I have Office 2010 Home and Business, and Office 2013 Preview click-to-run. Is there another way? P.S. Having two different profiles, one for each Exchange account, is inconvenient. I cannot run two instances of Outlook at the same time and switching all the time is tedious.

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• issue using Postfix as authen SMTP client relay to Exchange 2010

  - by Gk

  Hi, I'm using postfix to relay mail to Exchange 2010. Here is my config: relayhost = [smtp.exchange.2010] smtp_sasl_auth_enable = yes smtp_sasl_password_maps = hash:/etc/postfix/relay_passwd smtp_sasl_security_options = #smtp_sasl_mechanism_filter = ntlm (/etc/postfix/relay_passwd contains login information of some accounts on Exchange) With this configuration I can relay email to Exchange. The problem is: the message send from Postfix has header: X-MS-Exchange-Organization-AuthAs: Anonymous and the message is treated like unAuthenicated message on Exchange system (i.e when sending to distribution group require senders are authenicated, I received error: #550 5.7.1 RESOLVER.RST.AuthRequired; authentication required ##rfc822;[email protected]). I using Outlook with the same account as in Postfix and it can send without problem. The different I realized between two case is: Outlook send with NTLM auth mech, Postfix using LOGIN mech. Any idea?

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• SMTP server problem

  - by ram

  Hi, Our requirement is to send weekly newsletters to our website customers. For which we wanted to have local hosted SMTP server in our office. We are not using SMTP server provided by website hosting provider, as we wanted to reduce the network traffic and avoid IP blocking due to bulk mails. We are sending newsletters on weekly basis from our local SMTP server. But due to some reasons, some emails are going to spam and some are not reaching to customers and sometimes there are bounce messages to follow bulk email guidelines (mainly from Gmail). Can you please suggest me, how to achieve my problem. I also wanted to know what type of technology generally Linkedin or banks uses to send notifications emails to all its customers. When they send bulk emails, they will always reach inbox with out any problem. I want the same solution to implement for my website. Please suggest me. Thank you very much in advance.

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• FTP not listing files behind firewall (setsockopt (ignored): Permission denied)

  - by KennyDs

  We are developing a Magento application that has a module that works with FTP. Today we deployed this on the testing environment which is setup in the following way: Gateway server which has the following iptables rules: # iptables -L -n -v Chain INPUT (policy ACCEPT 2 packets, 130 bytes) pkts bytes target prot opt in out source destination 0 0 ACCEPT all -- lo * 0.0.0.0/0 0.0.0.0/0 165 13720 ACCEPT all -- * * 0.0.0.0/0 0.0.0.0/0 state RELATED,ESTABLISHED Chain FORWARD (policy ACCEPT 7 packets, 606 bytes) pkts bytes target prot opt in out source destination 0 0 ACCEPT all -- eth1 eth0 0.0.0.0/0 0.0.0.0/0 state RELATED,ESTABLISHED 15 965 ACCEPT all -- eth0 eth1 0.0.0.0/0 0.0.0.0/0 0 0 REJECT all -- eth1 eth1 0.0.0.0/0 0.0.0.0/0 reject-with icmp-port-unreachable Chain OUTPUT (policy ACCEPT 126 packets, 31690 bytes) pkts bytes target prot opt in out source destination These are set at runtime via the following bash script: #!/bin/sh PATH=/usr/sbin:/sbin:/bin:/usr/bin # # delete all existing rules. # iptables -F iptables -t nat -F iptables -t mangle -F iptables -X # Always accept loopback traffic iptables -A INPUT -i lo -j ACCEPT # Allow established connections, and those not coming from the outside iptables -A INPUT -m state --state ESTABLISHED,RELATED -j ACCEPT iptables -A FORWARD -i eth1 -o eth0 -m state --state ESTABLISHED,RELATED -j ACCEPT # Allow outgoing connections from the LAN side. iptables -A FORWARD -i eth0 -o eth1 -j ACCEPT # Masquerade. iptables -t nat -A POSTROUTING -o eth1 -j MASQUERADE # Don't forward from the outside to the inside. iptables -A FORWARD -i eth1 -o eth1 -j REJECT # Enable routing. echo 1 > /proc/sys/net/ipv4/ip_forward The gateway server is connected to the WAN via eth1 and is connected to the internal network via eth0. One of the servers from eth1 has the following problem when trying to list files over ftp: $ ftp -vd myftpserver.com Connected to myftpserver.com 220 Welcome to MY FTP Server ftp: setsockopt: Bad file descriptor Name (myftpserver.com:magento): XXXXXXXX ---> USER XXXXXXXX 331 User XXXXXXXX, password please Password: ---> PASS XXXX 230 Password Ok, User logged in ---> SYST 215 UNIX Type: L8 Remote system type is UNIX. Using binary mode to transfer files. ftp> ls ftp: setsockopt (ignored): Permission denied ---> PORT 192,168,19,15,135,75 421 Service not available, remote server has closed connection When I try listing the files in passive mode, same result. When I run the same command on the gateway server, everything works fine so I believe that the issue is happening because of the iptables rules not forwarding properly. Does anyone have an idea which rule I need to add to make this work?

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• Exchange Cached Mode (Exchange 2010) with Outlook 2003 and Outlook 2010 Causing Sync Issues

  - by Jason N. Gaylord

  We have Exchange 2010 and a mix of Outlook 2003 and Outlook 2010 clients. When Exchange Cached Mode is enabled, clients are receiving sync issues. In Outlook 2010, the sync issues are mainly with the Deleted Items. In Outlook 2003, they are mainly around the Offline Address Book. When Exchange Cached Mode is disabled, the clients notice a 3 second delay in deleting email in list view within the Inbox. Anyway that these two issues can be resolved? It's a big pain especially to the frustrated end users. TIA!!!!

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• Dedicated Server emails ending up in Junk

  - by Pasta

  I have a dedicated server that works fine. Recently I added a new domain with a new dedicated IP address. The emails from the webserver gets sent out from the primary IP address which is different from the IP address of the domain. This causes the emails to end up in the Junk email folders. Is there anything I can do changing the SMTP server to the new IP address or configuring send mail? I need this for my php server on centos.

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• Reduce visual redundancies in Outlook 2013?

  - by GaTechThomas

  Outlook 2013 has taken a direction of "how much space can I fill with noise and redundancies". Is it possible to reduce this noise in order to maximize use of screen real estate? For example, in the preview pane, can I shrink the header so that it doesn't include so much info. I don't need any info for the sender and I don't need the subject, as they are both included in the email list pane. Additionally, the ability to turn off the detail bar at the bottom of the preview windows would be helpful. Having Reply/ReplyAll/Forward are also redundant and can go. Is it possible to turn this noise off?

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• How do I allow end user 'blocked sender lists' to work even if the server manages spam filtering?

  - by Myrddin Emrys

  Client filtering in Outlook 2010 is disabled when the server is managing spam filtering. Unfortunately I have a few high profile users that prefer to spam-block mailing lists rather than unsubscribe, so even though the email is not really spam they are upset that it is coming into their mailbox. As seen here, I am not the first person to wrestle with this issue, and the suggested fix there (setting New-FseExtendedOption –Name CFAllowBlockedSenders –Value true) also failed to work for me. Can anyone provide another possible fix? Thank you kindly.

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• Nagios check_bgp_neighbors plugin showing critical status

  - by user141610

  I am trying to configure nagios check_bgp_neighbors plug-in on Ubuntu and followed README file of check_bgp_neighbors plug-in. I have made following changes: define command{ command_name check_bgp_all command_line $USER1$/check_bgp_neighbors -H $HOSTADDRESS$ -C $USER3$ -n $ARG1$ -n $ARG2$ } to define command{ command_name check_bgp_all command_line /usr/local/nagios/libexec/check_bgp_neighbors.sh -H xx.xx.xx.49 -C snmpName -n xx.xx.xx.50 And define service{ use server-service hostgroup_name svc-bgp1 service_description BGP Check 1 check_command check_bgp_all!10.0.0.1!172.16.0.2 } to define service{ use generic-service hostgroup_name svc-bgp1 service_description BGP Check 1 check_command check_bgp_all!xx.xx.xx.50 } xx.xx.xx.49 is the IP of the host router and xx.xx.xx.50 is the IP of eBGP neighbour. Status information: line: neighbor:xx.xx.xx.50:sent:78838:received:9769 Failed: status:6 prefixes:16 sent:0 received:1 Log [1353997904] SERVICE NOTIFICATION: router1;router1;BGP CHECK 2;CRITICAL;notify-service-by-email;line: neighbor:103.7.248.50:sent:78842:received:9772 [1353997904] SERVICE NOTIFICATION: router1;router1;BGP CHECK 2;CRITICAL;notify-service-by-sms;line: neighbor:103.7.248.50:sent:78842:received:9772 Why does it show critical status???? I am not getting response for this question, if you need additional information please mention it in comment.

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• How to clear Outlook's Exchance cache address book information

  - by Assaf

  When a new email address is added to our company's Exchange server it doesn't show up immediately on my Outlook, and I suspect that it's because of the "cached mode". When I disable cached mode and restart outlook I see the new address fine. But when I restore cached mode and restart outlook it's missing again. So I guess the cache wasn't updated by this move. I tried deleting the .nk2 file in %appdata%\Microsoft\Outlook, but that didn't help. How can I force Outlook to clear its address book cache?

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• Importing .eml files into Exchange Discovery Folder

  - by Chad Gorshing

  I am needing to import over 18mm eml files into Exchange (this is for a client, so I'm restricted on what I can do - flexibility). They do not want these emails to go to the actual users email, so they do not want them to show up in the users inbox, deleted ..etc. They want to be able to search for these emails for litigation purposes ... hence the discovery folder. I have looked into the Pickup folder, which does not do what I want. I have also been writing some C# code to use the EWS (Exchange Web Service) Managed API, but so far I have not found anything to work for me. The Exchange server is 2010 SP1. I have looked through other questions/answers and they do not really match up with what I'm needing to accomplish. These are older emails that have already been removed from the users mailbox. So to turn around and put these emails into the Users inbox would (of course) be very bad.

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• Spoof user agent for GoGo Inflight Internet?

  - by AndyL

  Is it possible to trick the GoGo Inflight WiFi on airlines into thinking that you have a mobile device instead of a laptop? It seems like most airlines that offer in flight wireless these days use GoGo. They offer different pricing for mobile and laptops. It seems like they are checking the browser's user agent. Out of curiosity, is it possible to use a Firefox extension like this one to spoof the user-agent and allow a laptop to access the internet under a GoGo mobile plan? How would GoGo handle something like an IMAP email client, like Thunderbird. Do IMAP clients have a user-agent field as well that would normally identify whether the mail client is running on a laptop or mobile device?

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• How to setup external mail addresses without external autodiscover tries?

  - by Tarnschaf

  We have a little Exchange/Outlook installation here that fetches the mails from our provider with POP3. Now to be able to send emails outside our organisation, I added another SMTP address to the Exchange User: [email protected] (Default / Reply Address) [email protected] Sending email works using the default address. But now there is an error message each time we start Outlook. Outlook tries to autodiscover using autodiscover.ourcompany.com which doesn't exist. Our autodiscover files are placed on our local server. I think all the servers are discovers, because everything works as expected. Everything except the error message on each Outlook start. (The error message is actually because of an invalid certificate but I don't see why Outlook should contact an external host at all!) So how can I solve this? Forcing Autodiscover on every Outlook client to use the local hosts? Or ist there an even better way?

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• How to ignore query parameters in web cache?

  - by eduardocereto

  Google Analytics use some query parameters to identify campaigns and to do cookie control. This is all handled by javascript code. Take a look at the following example: http://www.example.com/?utm_source=newsletter&utm_medium=email&utm_ter m=October%2B2008&utm_campaign=promotion This will set cookies via JavaScript with the right campaign origin. This query parameters can have multiple and sometimes random values. Since they are used as cache hash keys the cache performance is heavily degraded in some scenarios. I suppose there's a not so hard configuration on cache servers to just ignore all query parameters or specific query parameters. Am I right? Does anyone know how hard is it in popular web cache solutions, to create ? I'm not interested in a specific web cache solution. It would be great to hear about the one you use.

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• How to add an account to Entourage that's only a mail forward?

  - by Robot

  I have two email accounts, one is my main account, and the other just forwards to the main. I'd like to select either address from the From: dropdown list, but I think the forward would need to be formal Entourage account for that to work. If I add the forward acct, it insists on trying to login, even though there is no real mailbox for it... it's just a forward. This happens even if I don't check the "Include this account in my Send & Receive All Schedule" checkbox. Is there any way to prevent login attempts, or to add From: addresses without adding them as real mailbox accounts? -Robot

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• Removing emails from all mailbox with certain text in subject

  - by Doug Luxem

  So, we had an errant program kick off about 15,000 emails to our users. I have our spam filters now blocking these on the edge until that gets resolved, but now I would like to clean our our users' mailboxes for them. Is there anyway with Exchange 2007 to remove all emails with certain text in the subject line? It would need to be a partial match because the subject changes slightly for each email. I am trying to do this with Forefront's manual scan job + content filter, but it does not seem to like partial matches on the subject.

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• Creating multiple profiles in Windows Mobile

  - by Saif Bechan

  I have a HTC HD2 which runs Windows Mobile 6.5. The way you can integrate different accounts is just amazing. You can integrate facebook,twitter,youtube. You can also sync your mail, and calendar from Hotmail or Gmail. It all works just great. Now my problem is that I have different profiles. I have my personal profile, and on the other side I have work profile. My work email is on Gmail Apps, so I have a mail and calendar there also. I also have a personal facebook account, and one I use for work. So my question is if there is a way of switching between these profiles quickly.

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• Exchange Server Contact Categories - How to Remove/Update All

  - by ben

  I've been tasked with cleaning up our companies contact database sitting on our Exchange Server 2003. The rub is this database of contacts has been neglected for the past couple of years and is now a bit messy. My issue is I have say a person named 'Bob Smith', and Bob is listed in multiple categories, 'Students' and 'Student'. I would really like to remove the 'Student' category from Bob and anyone else out there that has the same category. My question is, is there an easy way to edit the master category lists for contacts on the exchange server? I feel like I am missing something simple here since if I were playing with the categories that I use, to say organize email its very easy to do so, but I can't seem to find the proper way to do it for categories that are up on the server. I'm attempting to work through Outlook 2007 and Exchange 2003. Any insight would be very helpful as I really don't want to change 8000+ contacts by hand.

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