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• How can I totally flatten a PDF in Mac OS on the command line?

  - by Matthew Leingang

  I use Mac OS X Snow Leopard. I have a PDF with form fields, annotations, and stamps on it. I would like to freeze (or "flatten") that PDF so that the form fields can't be changed and the annotations/stamps are no longer editable. Since I actually have many of these PDFs, I want to do this automatically on the command line. Some things I've tried/considered, with their degree of success: Open in Preview and Print to File. This creates a totally flat PDF without changing the file size. The only way to automate seems to be to write a kludgy UI-based AppleScript, though, which I've been trying to avoid. Open in Acrobat Pro and use a JavaScript function to flatten. Again, not sure how to automate this on the command line. Use pdftk with the flatten option. But this only flattens form fields, not stamps and other annotations. Use cupsfilter which can create PDF from many file formats. Like pdftk this flattened only the form fields. Use cups-pdf to hook into the Mac's printserver and save a PDF file instead of print. I used the macports version. The resulting file is flat but huge. I tried this on an 8MB file; the flattened PDF was 358MB! Perhaps this can be combined with a ghostscript call as in Ubuntu Tip:Howto reduce PDF file size from command line. Any other suggestions would be appreciated.

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• Is there a historical computer peripherals or accessories museum or even just a current list?

  - by zimmer62

  Thinking about all the unique and different peripherals I've owned over the years, from ISA capture cards, to parallel port controlled shutter glasses for 3d games. I've seen many many accessory or computer peripherals come and go. The nostalgia of these things is a lot of fun. I tried to find some sort of historical time-line or list but what mostly turned up is computers themselves. I'm more interested in the mice, scanners, the weird adapters that shouldn't exist, short run very rare products, strange devices from computer shows in the 80's and 90's... Hardware you might find in a geeks basement that would be completely useless now, but was the coolest thing around when it was new. An example would be a drawing tablet I had for my TI-99 computer, or the audio tape player accessory for a C64 which let you save files to audio tapes, An ISA card that did the same for PC's hooked up to a VCR. Remember that IBM-PC Jr upgrade kit, that added a floppy drive, more memory and the AT switch in the back? I'd love to find either a wiki, or a list that has already been assembled which contain many of these weird (or common) accessories. I've had so many over the years I suppose I could start a wiki here if such a list doesn't already exist.

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• Why does HP Update at remote system trigger RDP printing at local system?

  - by lcbrevard

  This is obscure. When connected with RDP to another system that has HP Update installed on it, either directly running the HP Update or having the notification pop up to ask if you want to run HP Update causes the local system to try to print something to peculiarly-chosen-local-printer. Case 1: Desktop Win 7 Ult system RDP connected to HP Laptop Win 7 Ult system. When HP Update runs on the laptop a dialog for XPS Writer Save As... appears on Desktop system. Even if you put in a name, nothing gets generated and the dialog repeats. And repeats. Until you (a) close the RDP connection and (b) clean out the queued entries. If the HP Update pops up the request to run the update and you are not at the desk when this happens, there can be dozens of queued requests for this bogus printing. NOTE: the XPS Writer is not selected as a default printer on either system. Case 2: (Different) HP Laptop Win 7 Ult system RDP connected to XP Pro "brand X" desktop system but with HP printer drivers installed. If the request to run HP Update notification pops on the XP system, dozens of attempts to print, in this case to a Versa Check Printer driver, are queued. Dismissing the HP request, closing RDP, and cleaning out the queue are required to stop this. NOTE: the Versa Check Writer is not selected as a default printer on either system. THE QUESTION: What the heck is going on here? Some kind of scripting or COM activity that is misdirected?

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• Nginx + Ubuntu 9.10, gzip not functioning

  - by Matt

  Hey there, So I installed and configured Nginx 0.7.62 on a new Slicehost Ubuntu 9.10 slice. All seems to work fine with the server, except that gzip isn't working for one reason or another. I made sure that it's setting were correct in /etc/nginx/nginx.conf: user www-data; worker_processes 3; error_log /var/log/nginx/error.log; pid /var/run/nginx.pid; events { worker_connections 1024; # multi_accept on; } http { include /etc/nginx/mime.types; access_log /var/log/nginx/access.log; sendfile on; #tcp_nopush on; keepalive_timeout 2; tcp_nodelay on; gzip on; gzip_comp_level 2; gzip_proxied any; gzip_types text/plain text/css application/x-javascript; gzip_disable "MSIE [1-6]\."; include /etc/nginx/conf.d/*.conf; include /etc/nginx/sites-enabled/*; } This normally wouldn't be a big deal, but gzip support could save considerable bandwidth for my site. Does anyone have any ideas of what to check, or has anyone else run into this problem?

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• ATI Firepro v4800 3 monitor support

  - by Jared275

  I have an interesting, yet very frustrating problem. I have two computers, both running win7 32 bit, and both with ATI Firepro V4800 graphics cards. Both are using the DVI port and two DP to DVI adapters to connect 3 monitors. One of them is able to display three desktops, while the other fails at enabling the third, displaying "cannot save changes" in display properties while requiring that one monitor must be disabled when making the change in CCC. I've verified that both computers have the same driver version and that both are using the same DP-DVI adapters. This articles suggests a few things to try, but none of its suggestions seem to work either. I'm kind of at my wits end, hence my posting here. If this is not an appropriate question for SU, I apologize. I admit that I am not very familiar with the differences between dual link and single link DVI, and that is something I have not verified is standardized between the two computers. Is that a possible reason one is working and the other isn't? How do I check if the DVI cable is a single link, or dual link?

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• Preserve embedded album art when converting from .flac to .ogg

  - by Profpatsch

  I want to convert my archived .flac library to .ogg for daily use. Using find ./ -iname '*.flac' -print0 | xargs -0 -n1 oggenc -q6 on the root music folder and then deleting every .flac (having copies of them in archive) seems straight forward, after trying it with one file it worked and all of the tags were transfered, too, except for one: Embedded album art! I always prefer emedded covers over folder images, since I have some albums with varying covers. One possible solution is discussed here, but the script only works if the image is already extracted: Embed album art in OGG through command line in linux One possible solution I thought about was extracting album art from every song (not every song has one, though, and some even 2 or 3!), temporarily saving it and then using the script to include it into the finished .ogg. But then I want to increase the number of processes xargs runs simultaniously to save time, so the temp images need to have a distinct name. Is there a (linux) program that knows how to handle this? Or is there a finished script floating around somewhere? It would be nice if oggenc supported adding embedded coverart and it really is a shame, since these two formats should (in theory) share the same tag format. Edit: 15 days and noone even tries to answer. It’s funny, most of my questions don’t get answered. Too hard? Wrong SE site?

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• Should I keep my ex-employer's data?

  - by Jurily

  Following my brief reign as System Monkey, I am now faced with a dilemma: I did successfully create a backup and a test VM, both on my laptop, as no computer at work had enough free disk space. I didn't delete the backup yet, as it's still the only one of its kind in the company's history. The original is running on a hard drive in continuous use since 2006. There is now only one person left at the company, who knows what a backup is, and they're unlikely to hire someone else, for reasons very closely related to my departure. Last time I tried to talk to them about the importance of backups, they thought I was threatening them. Should I keep it? Pros: I get to save people from their own stupidity (the unofficial sysadmin motto, as far as I know) I get to say "I told you so" when they come begging for help, and feel good about it I get to say nice things about myself on my next job interview Nice clean conscience Bonus rep with the appropriate deities Cons: Legal problems: even if I do help them out with it, they might just sue me for keeping it anyway, although given the circumstances I think I have a good case Legal problems: given the nature of the job and their security, if something leaks, I'm a likely target for retaliation Legal problems: whatever else I didn't think about I need more space for porn. Legal problems. What would you do?

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• Moving a site from IIs6 to IIS7.5

  - by Sukotto

  I need to move a site off of IIS6 (Win Server 2003) and onto IIS7.5 (Win Server 2008) as soon as possible. Preferably tomorrow. The site itself is a delightful mix of classic asp (vbscript) and one-off asp.net (C#) applications (each asp.net app is in its own virtual dir and has a self-contained web.config). In case it's relevant, this is a sort of research site made up of 40 or 50 unconnected microsites. Each microsite is typically a simple form allowing a user to submit a form, which then runs a Stored Proc on a sqlserver db and displays a chart and/or table of the results. There is very little security to worry about. The database connection info is in a central file (in the case of the classic asp) or app's individual web.config (lots of duplication there) To add a little spice to the exercise... I have no idea how to admin IIS The company no longer employs the sysadmin or the guys who set this thing up. (They're not going to employ me much longer either but my sense of professional pride does not permit me to just walk away from this task). The servers are on mutually firewalled networks and I have to perform a convoluted, multi-step process to copy anything from one to the other. Would someone please point me to a crash-course tutorial for accomplishing the above? I have: a complete copy of the site's filesystem on the new box installed the 3rd party charting tool on the new system a config.xml file from the "all tasks - save configuration to a file" right click menu. There doesn't seem to be a way to import it on the new system however. The newer IIS manager has a completely different UI and I'm totally lost. Please help.

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• how to remove background layer of djvu file

  - by Jon

  Hello, I've downloaded some files from the Internet Archive. They come in different file formats and most of the time I use pdf. However, sometimes the scans are saves in colour instead of b/w. This makes it difficult/impossible to read on a dedicated ebook reader. In that case I downloaded the djvu files as on the PC you can select which layer (color, bw,fore,back) one would like to see. Selecting the bw gives excellent results. However, the ebook reader does not has this option. The question is, how can I remove /extract a layer from the djvu file and save only this layer. So far I've tried the following two approaches: 1) select bw in the djvu viewer on the PC and printed to postscript file. Followed by a ps2pdf conversion. This works, but generates a fairly large pdf file. Sure, I can again upload it to any2djvu but it just seems to much manual work for each file. 2) I tried the shared annotation feature and said (mode bw). This works on the PC as desired but is ignored on the ebook reader as the other layers are still present. Any help or suggestions would be greatly appreciated.

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• nginx logrotate config

  - by TomOP

  Whats the best way to rotate nginx logfiles? In my opinion, I should create a file "nginx" in /etc/logrotate.d/ and fill it with the following code and do a /etc/init.d/syslog restart after that. This would be my config (I havn't tested it yet): /usr/local/nginx/logs/*.log { #rotate the logfile(s) daily daily # adds extension like YYYYMMDD instead of simply adding a number dateext # If log file is missing, go on to next one without issuing an error msg missingok # Save logfiles for the last 49 days rotate 49 # Old versions of log files are compressed with gzip compress # Postpone compression of the previous log file to the next rotation cycle delaycompress # Do not rotate the log if it is empty notifempty # create mode owner group create 644 nginx nginx #after logfile is rotated and nginx.pid exists, send the USR1 signal postrotate [ ! -f /usr/local/nginx/logs/nginx.pid ] || kill -USR1 `cat /usr/local/nginx/logs/nginx.pid` endscript } I have both the access.log and error.log files in /usr/local/nginx/logs/ and want to rotate both daily. Can anyone please tell me if "dateext" is correct? I want the log filename to be something like "access.log-2010-12-04". One more thing: Can I do the log rotation every day on a specific time (e.g. 11 pm)? If so, how? Thanks.

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• Upgraded users to Win7. Now getting "path not found" when saving files or opening attachments

  - by Matt Penner

  We have a Server 2008 AD environment with about 5k users. We just rolled out Windows 7 SP1 (were XP) with great success. However, about once a day we get a few calls that a user opens a file from their Documents (the folder is on the server and redirected), edits it and attempts to save but Win7 reports that the path is not found either because it doesn't exist or no permissions. The only way to fix it is to delete the profile. In addition we get about the same number but different users saying that they cannot open attachments from Outlook 2010 due to no permission. We have to edit the temp Outlook storage path in the registry to fix it (or delete the profile). I think the two issues may be related. What scares us is that we rolled out 1 month ago and had no calls of this nature until about 2 weeks ago. It started off as one or two but seems to be growing. Any ideas? We're going to open a Microsoft ticket but I wanted to seenif anyone else has run into this. Thanks!

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• Adobe Reader XI doesn't allow the editing of fields in a document after it's been edited?

  - by leeand00

  One of the users at our company has a *.pdf file she received from the state of Pennsylvania. The version of Adobe Reader she is using is Adobe Reader XI 11.0.3. She uses this pdf file to send in a report. Her workflow goes like this: She makes a copy of the file. She opens the file and the file displays in purple at the top: Please fill out the following form. You can save data typed into this form. Highlight Existing Fields She fills in the specifics by entering values into the form fields. A few weeks later she returns to the same pdf document and can no longer edit the fields, instead she gets the following message: "This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document." She's also running Windows 7 and I've been told that the issue was once fixed by setting compatibility mode on Adobe Reader XI to Windows XP SP3.

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• Davical + LDAP + NTLM

  - by slavizh

  I have set up a Davical server on CentOS. I've configured it to use LDAP and the users use their usernames and passwords to authenticate to the Davical server. I am using Lightning as client software for calendaring. Using Lightning requires entering username and password everytime, so I decided to set NTLM. I want my users who are logging in the domain to use the calendar server trough Lightning without entering username and password. I've set up NTLM on the Davical server. But when a user trys to reach the calendar trough Lightning first the server asks for NTLM username and password and then ask for the LDAP username and password. It becomes something like double authentication. The problem is that NLTM requires domain\username and passowrd and Davical trough LDAP requires only username and password. So my questions are: Is there a way to change something in Davical so that Davical trough LDAP to requires domain\username and passwords authentication? That way may be trough NTLM the second authentication will proceed silently and the users will user Lightning without entering usernames and passwords Is there a way I can make this double authentication to become one and to use only NTLM? P.S. We have Samba domain with LDAP server and our users use Thunderbird for their mail and I want to put Lightning too. That way they will have calendar service. But I don't want they to enter username and password for the calendar every time they log in. I know they can save that password but that is not an option for my organization.

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• Will wear induced by turning computers off in the evening be offset by energy savings?

  - by sharptooth

  I'm asking this here because this is primarily a huge office scenario and administrators will more likely have the answer I'm looking for. Employees' desktop computers can be either left turned on for the whole night or switched off in the evening and turned back on in the morning. The latter will surely save energy. In the same time turning on and off is very harmful for the equipment - hardware often breaks specifically when turned on. Both energy and hardware replacements cost money. With energy it's quite obvious - you pay every month according to what your power meter shows. With hardware replacements it's worse - you need qualified stuff to quickly diagnose the problems and once something breaks the affected employee will have to wait for some time while his computer is fixed/replaced and the data is recovered. So the company has to choose between saving money on energy and saving money on computer maintaince and lost hours. Such decisions must be well though. Is there any detailed study of how turning computers off each evening affects their lifetime?

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• Can My Personal GMail Query A Remote LDAP Server?

  - by Maarx

  I have a personal GMail account, from which I frequently send e-mail to a great many various users of a specific business. The corporation has been kind enough to provide me with the credentials to access their LDAP server, with which I would like my GMail web client to be able to auto-complete partial addresses or names for which that LDAP server has an entry. Is there any way I can get a personal GMail account (or it's corresponding entire Google account) account to incorporate an LDAP server into it's Contacts? If I cannot get it to query dynamically and on-demand, is there an idiot-proof way (assuming the client permits, which they may not) to query the LDAP server for it's entire database, save it, and bulk import it to GMail? Perhaps, even, something I could set to repeat periodically (weekly, perhaps), without human interaction? If I did the latter, I assume it would be trivial to import all of these contacts under a single category that could be easily manipulated from within the GMail web-based client. I have been a staunch user and supporter of the GMail web-based client since it's instantiation, but this one is kind of a deal-breaker for me. If it's impossible, what do you suggest I do?

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• How to find the IP Address of a vm running on VMware (or other methods of using VM)

  - by sixtyfootersdude

  I am running VMware Workstation on a Linux box. When I power on a centOS (Linux) virtual machine I cannot get mouse or keyboard control of the machine. I suspect that it has something to do with the error message: You do not have VMware Tools installed in this guest. Chose "Install VMware Tools" from the VM menu. If I click on that menu option it inserts a virtual cd with drivers etc. This does not help me since I don't have keyboard or mouse control over the machine. I was thinking that if I could figure out the IP address or hostname I could use any number of protocols to get into the machine (SSH comes to mind). How can I get the IP address or hostname of this machine? Note: I did not create this machine. A coworker created it who is no longer with the company. Would save me a lot of time if I could get into the machine. I have login credentials so that won't be a problem.

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• How to migrate Outlook Express mail rules?

  - by ronwest

  I have a home computer that only had a 15Gb C: drive, and ran out of space with all the Microsoft Updates, etc, that keep coming down. So I fitted a 160Gb drive as a C: drive and altered the drive jumpers to make the old C: drive into a slave D: drive, to save migrating documents, etc. I've installed a clean copy of Windows XP SP3 and reassigned the new Outlook Express' mailstore path to point to the old mailstore folder that now has a D: drive letter - and it all works OK. However, my extensive list of mail rules have not been transferred to the new OE and I have not been able to identify how they are stored. To find it I added a new rule to the new OE, exited OE, then searched on the whole computer (including hidden/system files) for files altered around the time I added the rule. I hoped I could just overwrite a new empty file with an old one. But the only files that seem to be changed are Windows system-level files and some bits and pieces in the Windows\PreFetch sub-folder. None of them can be opened as XP has them locked, and none of them have names that are anything to do with email or rules. Does anyone know of any way of migrating OE rules, or do I have to re-enter them by hand? Thanks!

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• Some of my keys are automatically being pressed along with other keys

  - by Santosh

  History The last time when my computer shutdown was a power failure. Now some keys are automatically being pressed when I type something. The last thing I did to keyboard setting was adding a keyboard layout (on Ubuntu). What is happening Whenever I press c, xc is writeen s gives me sd d gives me sd e gives me we 2 gives me 23, So when I want @ it gives me @# 3 gives me 23 Pressing CAPS Lock gives me F3 and vice-versa. All other key are either working fine or I don't use them. I have two operating system Ubuntu and Windows, I use Windows very less and found this problem on Ubuntu, but as soon as I logged in to Windows (for checking) then I found that Windows has the same problem. Effects on my life This starts form the time of login, even I have problem in typing my password. Whenever I try to save any webpage, it is bookmarked automatically. Whenever I copy, it is cut automatically. I have to spend more than half of time correcting what I have typed. Note: Typing thisd quwesdtion wasd rweally a big pain to mwe.

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• My SSD stopped working as it ends up in blue death right after windows 7 launches, how can I reset it for new windows install?

  - by HattoriHanzo

  As I mentioned in the title my SSD suddenly started to fail as after launching Windows 7 it goes straight to completely idle and after a few minutes it goes to blue death and restarts. I have an another HD with a windows xp on it and it works fine and I can also see the SSD and can access everything on it. Windows 7 on the SSD does work in safe mode though yet I didn't manage to find out what causes the problem. Since I can sill access the files and save them to another HD I'm looking for the best way to wipe and reinstall Windows 7. I have yet failed to find an easy to follow (or even understand) guide, different sources on the internet recommend different ways of doing this. And some guides are just simply full of terms I have no clue about. It's an OCZ Vertex 2 120GB. I"d very much appreciate if someone could give me an advice on what I should do, preferably in a way so I could regain the best possible performance as well. it doesn't matter if I don't understand the science behind it as long as I can follow the steps. Thanks!

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• Restoring a fresh home folder in a shared user domain environment

  - by Cocoabean

  I am using a tool called pGINA that adds another credential provider to my Windows 7 clients so we can authenticate campus users via campus LDAP. We have the default Windows credential providers setup to authenticate off of our Active Directory, but we have students in our classes that don't have entries in our AD, and we need to know who they are to allow them internet access. Once these LDAP users login using pGINA, they are all redirected to the same AD account, a 'kiosk' account with GPOs in place to prevent anything malicious. My concern is that my users will accidentally save personal login information or files in that shared profile, and another user may login later and have access to a previous user's Gmail account, as the AppData folder on each computer is shared by anyone logging into the kiosk user. I've looked into MS's 'roll-your-own' SteadyState but it didn't seem to have what I wanted. I tried to write a PS script to copy a pre-saved clean version of the profile from a network share, but I just kept running into issues with CredSSP delegation and accessing the share from the UNC path. Others have recommended something like DeepFreeze but I'd like to do it without 3rd party tools if possible.

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• How To Boot with "mem=1024m" Argument using GRUB - Ubuntu 10.04

  - by nicorellius

  I am still working on this question. This new one is a different question so I thought it would be good to post a new question. Is this the proper protocol or should I have just edited the other question? I'm running Ubuntu 10.04 with the kernel 2.6.32-22-generic on a Toshiba Satellite laptop. When I enter the GRUB menu (I have Ubuntu 9.10 installed as well), I can choose which kernel to boot. I use scroll down to the one I want and press "e" and I expect to be able to enter mem=1024m and force the kernel to use this much memory. But when I run cat /proc/meminfo or look in the process manager after booting wth this argument I still see all the RAM: ~2 GB. Am I using this boot argument incorrectly? The boot configuration (before I add anything) looks like this: insmod ext2 set root=(hd0,1) search --no-floppy --fs-uuid --set 10270f21-1c42-494b-bd3f-813c23f6d\ 518 linux /boot/vmlinuz-2.6.32-22-generic root=UUID=10270f21-1c42-494b-b\ d3f-813c23f6d518 ro quiet splash initrd /boot/initrd.img-2.6.32-22-generic The way I did this was that I added the mem=1024m after the last line and pressed Ctrl+x (Emacs save and boot the kernel) and the system booted. I tried adding mem=1024m to the end and the beginning of this list and it appeared to not change the RAM allocation.

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• iptables blank after reboot

  - by theillien

  We've started encountering an issue with iptables on our RHEL 6.3 systems in that after a reboot, when the service starts, the rules are not loaded. We get the empty ruleset: [msnyder@matt-test ~]$ sudo iptables -L Chain INPUT (policy ACCEPT) target prot opt source destination Chain FORWARD (policy ACCEPT) target prot opt source destination Chain OUTPUT (policy ACCEPT) target prot opt source destination This is in spite of the fact that we have rules defined and the service is, indeed, running. That I know because when I run service iptables start it simply drops back to the prompt. If I run service iptables restart it actually stops and then restarts the service. And, of course, if I run service iptables stop it indicates that iptables is actually stopping. Knowing that I need to restart the service, I do so and the rules load up properly. They simply don't get loaded after a reboot. Unless they get loaded differently during a reboot I don't see how our rules would be wrong. If they were, they wouldn't even load during a service restart. Has anyone else ever encountered this? EDIT: The rules are already saved in /etc/sysconfig/iptables. They are not added on the fly from the command line so service iptables save is unnecessary.

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• Mapped network drive missing from My Computer and Explorer

  - by matt wilkie

  On a Windows XP Pro SP3 machine one network drive refuses to show up in My Computer or Explorer. The missing drive letter is G:, if that matters. Other mappings work fine. Other profiles one the same machine have no problem mapping G:. I can access the G: just fine typing it into the address bar or in CMD shell. I've used TweakUI to toggle hide/show G: with no difference. TweakUI says G: should be visible. I've logged off,on between toggles to make sure the settings are taking effect. I've looked at reg key [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer] and made sure it's zero'd. [insert ref link here] We've limped along with this broken setup for some time, just working around it, but some applications do not allow typing in a path when choosing a place to save files and it's reached the point where it's intolerable. So, anyone have any idea why XP won't show this drive letter? or how to fix it?

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• Shortcuts located in "D:\Program Data\..." not working even though they're pointing to the right targets (Windows 7)

  - by Kevin

  I just made a fresh install of my windows 7 home premium using my laptop's recovery disks (HP Pavilion dv6-2151cl) using minimal settings. After install, I set up "Program Data" and "Users" to my D partition to save space changing the folders in the registry. Then I updated windows (including W7 SP1), and installed all other programs. After installing all other programs I noticed that the icons of all new programs (not included in the windows install) in "All Programs" had a blank sheet as icon and they don't do anything. Looked into "D:\Program Data\Microsoft\Windows\Start Menu\Programs" in the windows explorer and the same is true there. All the shortcuts in C: and "D:\Users..." work both in the "Windows Explorer" and "All Programs". Also I noticed that the shortcuts do display the right icons inside the "open" dialog boxes. And if I copy the shortcuts in "D:\Program Data..." to the desktop they also work as expected. I checked file association for .lnk and it was OK, but also tried the registry fixers for this file association and they had no effect. There are no missing programs that I can tell in the "All Programs" menu, the just don't do anything if they lay in "D:\Program Data...". Any thoughts on how to make Windows 7 treat shortcuts in "D:\Program Data..." as they should?

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• Is it possible to record a screen-video from a VNC server?

  - by nikie

  I have a computer that's running VNC server. I would like to record a video of what's going on on this computer, if possible without installing additional software on that computer. Is there a program that can connect to the VNC server port and instead of displaying the screen save it to an (e.g. AVI) video file? Background: One of our customers sometimes has problems with the software he bought from us when he's performing a complex procedure. To help him, we offered that someone (a service technician or programmer) watches what he's doing during that procedure to find out if he's doing something wrong or if there's a bug in the software. Currently, this is done live via VNC. That has a few disadvantages: The service technician has to be in the office at the time. As the customers are in different time zones, that can be in the middle of the night. If the service technician forgets something or doesn't notice something, it's lost. There's no way to see what happened again. Only a single computer can be watched by one service technician at a time. I know I could install normal screen-grab software on the computer, but we're talking about an embedded system with limited RAM, CPU, HDD space, so installing something new is not an easy decision. And VNC is already there. I could of course open a VNC client on some office PC and capture that PC's screen, but I can only record one remote computer that way. I often have to watch up to 8 screens in parallel. (And I don't think that screen-grabbing VNC would improve image quality, either.)

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