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  • UML class diagram - can aggregated object be part of two aggregated classes?

    - by user970696
    Some sources say that aggregation means that the class owns the object and shares reference. Lets assume an example where a company class holds a list of cars but departments of that company has list of cars used by them. class Department { list<Car> listOfCars; } class Company { list<Car> listOfCars; //initialization of the list } So in UML class diagram, I would do it like this. But I assume this is not allowed because it would imply that both company and department own the objects.. [COMPANY]<>------[CAR] [DEPARTMENT]<>---| //imagine this goes up to the car class

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  • The JavaOne 2012 Sunday Technical Keynote

    - by Janice J. Heiss
    At the JavaOne 2012 Sunday Technical Keynote, held at the Masonic Auditorium, Mark Reinhold, Chief Architect, Java Platform Group, stated that they were going to do things a bit differently--"rather than 20 minutes of SE, and 20 minutes of FX, and 20 minutes of EE, we're going to mix it up a little," he said. "For much of it, we're going to be showing a single application, to show off some of the great work that's been done in the last year, and how Java can scale well--from the cloud all the way down to some very small embedded devices, and how JavaFX scales right along with it."Richard Bair and Jasper Potts from the JavaFX team demonstrated a JavaOne schedule builder application with impressive navigation, animation, pop-overs, and transitions. They noted that the application runs seamlessly on either Windows or Macs, running Java 7. They then ran the same application on an Ubuntu Linux machine--"it just works," said Blair.The JavaFX duo next put the recently released JavaFX Scene Builder through its paces -- dragging and dropping various image assets to build the application's UI, then fine tuning a CSS file for the finished look and feel. Among many other new features, in the past six months, JavaFX has released support for H.264 and HTTP live streaming, "so you can get all the real media playing inside your JavaFX application," said Bair. And in their developer preview builds of JavaFX 8, they've now split the rendering thread from the UI thread, to better take advantage of multi-core architectures.Next, Brian Goetz, Java Language Architect, explored language and library features planned for Java SE 8, including Lambda expressions and better parallel libraries. These feature changes both simplify code and free-up libraries to more effectively use parallelism. "It's currently still a lot of work to convert an application from serial to parallel," noted Goetz.Reinhold had previously boasted of Java scaling down to "small embedded devices," so Blair and Potts next ran their schedule builder application on a small embedded PandaBoard system with an OMAP4 chip set. Connected to a touch screen, the embedded board ran the same JavaFX application previously seen on the desktop systems, but now running on Java SE Embedded. (The systems can be seen and tried at four of the nearby JavaOne hotels.) Bob Vandette, Java Embedded Architect, then displayed a $25 Rasberry Pi ARM-based system running Java SE Embedded, noting the even greater need for the platform independence of Java in such highly varied embedded processor spaces. Reinhold and Vandetta discussed Project Jigsaw, the planned modularization of the Java SE platform, and its deferral from the Java 8 release to Java 9. Reinhold demonstrated the promise of Jigsaw by running a modularized demo version of the earlier schedule builder application on the resource constrained Rasberry Pi system--although the demo gods were not smiling down, and the application ultimately crashed.Reinhold urged developers to become involved in the Java 8 development process--getting the weekly builds, trying out their current code, and trying out the new features:http://openjdk.java.net/projects/jdk8http://openjdk.java.net/projects/jdk8/spechttp://jdk8.java.netFrom there, Arun Gupta explored Java EE. The primary themes of Java EE 7, Gupta stated, will be greater productivity, and HTML 5 functionality (WebSocket, JSON, and HTML 5 forms). Part of the planned productivity increase of the release will come from a reduction in writing boilerplate code--through the widespread use of dependency injection in the platform, along with default data sources and default connection factories. Gupta noted the inclusion of JAX-RS in the web profile, the changes and improvements found in JMS 2.0, as well as enhancements to Java EE 7 in terms of JPA 2.1 and EJB 3.2. GlassFish 4 is the reference implementation of Java EE 7, and currently includes WebSocket, JSON, JAX-RS 2.0, JMS 2.0, and more. The final release is targeted for Q2, 2013. Looking forward to Java EE 8, Gupta explored how the platform will provide multi-tenancy for applications, modularity based on Jigsaw, and cloud architecture. Meanwhile, Project Avatar is the group's incubator project for designing an end-to-end framework for building HTML 5 applications. Santiago Pericas-Geertsen joined Gupta to demonstrate their "Angry Bids" auction/live-bid/chat application using many of the enhancements of Java EE 7, along with an Avatar HTML 5 infrastructure, and running on the GlassFish reference implementation.Finally, Gupta covered Project Easel, an advanced tooling capability in NetBeans for HTML5. John Ceccarelli, NetBeans Engineering Director, joined Gupta to demonstrate creating an HTML 5 project from within NetBeans--formatting the project for both desktop and smartphone implementations. Ceccarelli noted that NetBeans 7.3 beta will be released later this week, and will include support for creating such HTML 5 project types. Gupta directed conference attendees to: http://glassfish.org/javaone2012 for everything about Java EE and GlassFish at JavaOne 2012.

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  • Need a Holistic view of your Concurrent Processing?

    - by cwarticki
    Need a Holistic view of your Concurrent Processing? Choose CP AnalyzerGo to Doc 1411723.1 for more details and script download. The Concurrent Processing Analyzer is a Self-Service Health-Check script which reviews the overall Concurrent Processing Footprint, analyzes the current configurations and settings for the environment providing feedback and recommendations on Best Practices. This is a non-invasive script which provides recommended actions to be performed on the instance it was run on.  For production instances, always apply any changes to a recent clone to ensure an expected outcome. E-Business Applications Concurrent Processing Analyzer Overview E-Business Applications Concurrent Request Analysis E-Business Applications Concurrent Manager Analysis Identifies Concurrent System Setup and configurations Identifies and recommends Concurrent Best Practices Easy to add Tool for regular Concurrent Maintenance Execute Analysis anytime to compare trending from past outputs Feedback welcome!

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  • Moving from local machine to group web development environment

    - by Djave
    I'm a freelancer who currently creates websites locally using something like MAMP to test websites locally before pushing them live with FTP. I'm looking at taking on my first employee, and I would need to be able to work on websites with them simultaneously. Can anyone explain or provide links to some good documentation on team workflow, or some key phrases I should be googling to get started on my set up? Unlike a lot of the stackoverflow community I've never worked in a dev team, large or small as I'm self taught so just need to know where to start. At present I'm thinking I need an extra computer to use as a server, then use Git or some such to version control files on that computer, as well as installing apache on it so it can be viewed by any computers in my current home network. Is this heading down the right track?

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  • data maintenance/migrations in image based sytems

    - by User
    Web applications usually have a database. The code and the database work hand in hand together. Therefore Frameworks like Ruby on Rails and Django create migration files Sure there are also servers written in Self or Smalltalk or other image-based systems that face the same problem: Code is not written on the server but in a separate image of the programmer. How do these systems deal with a changing schema, changing classes/prototypes. Which way do the migrations go? Example: What is the process of a new attribute going from programmer's idea to the server code and all objects? I found the Gemstone/S manual chapter 8 but it does not really talk about the process of shipping code to the server.

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  • FAQ: Highlight GridView Row on Click and Retain Selected Row on Postback

    - by Vincent Maverick Durano
    A couple of months ago I’ve written a simple demo about “Highlighting GridView Row on MouseOver”. I’ve noticed many members in the forums (http://forums.asp.net) are asking how to highlight row in GridView and retain the selected row across postbacks. So I’ve decided to write this post to demonstrate how to implement it as reference to others who might need it. In this demo I going to use a combination of plain JavaScript and jQuery to do the client-side manipulation. I presumed that you already know how to bind the grid with data because I will not include the codes for populating the GridView here. For binding the gridview you can refer this post: Binding GridView with Data the ADO.Net way or this one: GridView Custom Paging with LINQ. To get started let’s implement the highlighting of GridView row on row click and retain the selected row on postback.  For simplicity I set up the page like this: <asp:Content ID="Content2" ContentPlaceHolderID="MainContent" runat="server"> <h2>You have selected Row: (<asp:Label ID="Label1" runat="server" />)</h2> <asp:HiddenField ID="hfCurrentRowIndex" runat="server"></asp:HiddenField> <asp:HiddenField ID="hfParentContainer" runat="server"></asp:HiddenField> <asp:Button ID="Button1" runat="server" onclick="Button1_Click" Text="Trigger Postback" /> <asp:GridView ID="grdCustomer" runat="server" AutoGenerateColumns="false" onrowdatabound="grdCustomer_RowDataBound"> <Columns> <asp:BoundField DataField="Company" HeaderText="Company" /> <asp:BoundField DataField="Name" HeaderText="Name" /> <asp:BoundField DataField="Title" HeaderText="Title" /> <asp:BoundField DataField="Address" HeaderText="Address" /> </Columns> </asp:GridView> </asp:Content>   Note: Since the action is done at the client-side, when we do a postback like (clicking on a button) the page will be re-created and you will lose the highlighted row. This is normal because the the server doesn't know anything about the client/browser not unless if you do something to notify the server that something has changed. To persist the settings we will use some HiddenFields control to store the data so that when it postback we can reference the value from there. Now here’s the JavaScript functions below: <asp:content id="Content1" runat="server" contentplaceholderid="HeadContent"> <script src="http://ajax.googleapis.com/ajax/libs/jquery/1.4/jquery.min.js" type="text/javascript"></script> <script type="text/javascript">       var prevRowIndex;       function ChangeRowColor(row, rowIndex) {           var parent = document.getElementById(row);           var currentRowIndex = parseInt(rowIndex) + 1;                 if (prevRowIndex == currentRowIndex) {               return;           }           else if (prevRowIndex != null) {               parent.rows[prevRowIndex].style.backgroundColor = "#FFFFFF";           }                 parent.rows[currentRowIndex].style.backgroundColor = "#FFFFD6";                 prevRowIndex = currentRowIndex;                 $('#<%= Label1.ClientID %>').text(currentRowIndex);                 $('#<%= hfParentContainer.ClientID %>').val(row);           $('#<%= hfCurrentRowIndex.ClientID %>').val(rowIndex);       }             $(function () {           RetainSelectedRow();       });             function RetainSelectedRow() {           var parent = $('#<%= hfParentContainer.ClientID %>').val();           var currentIndex = $('#<%= hfCurrentRowIndex.ClientID %>').val();           if (parent != null) {               ChangeRowColor(parent, currentIndex);           }       }          </script> </asp:content>   The ChangeRowColor() is the function that sets the background color of the selected row. It is also where we set the previous row and rowIndex values in HiddenFields.  The $(function(){}); is a short-hand for the jQuery document.ready event. This event will be fired once the page is posted back to the server that’s why we call the function RetainSelectedRow(). The RetainSelectedRow() function is where we referenced the current selected values stored from the HiddenFields and pass these values to the ChangeRowColor() function to retain the highlighted row. Finally, here’s the code behind part: protected void grdCustomer_RowDataBound(object sender, GridViewRowEventArgs e) { if (e.Row.RowType == DataControlRowType.DataRow) { e.Row.Attributes.Add("onclick", string.Format("ChangeRowColor('{0}','{1}');", e.Row.ClientID, e.Row.RowIndex)); } } The code above is responsible for attaching the javascript onclick event for each row and call the ChangeRowColor() function and passing the e.Row.ClientID and e.Row.RowIndex to the function. Here’s the sample output below:   That’s it! I hope someone find this post useful! Technorati Tags: jQuery,GridView,JavaScript,TipTricks

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  • USB-creator: Error erasing device: Unknown or unsupported erase type

    - by Mike Williamson
    I created a live usb using usb-creator-gtk. I installed Ubuntu with it and all was good with the world. Now I am trying to use the same memory stick and create a live USB for 14.04 and I get the following error when trying to erase the disk. org.freedesktop.DBus.Python.gi._glib.GError: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/dbus/service.py", line 707, in _message_cb retval = candidate_method(self, *args, **keywords) File "/usr/share/usb-creator/usb-creator-helper", line 239, in Format block.call_format_sync('dos', GLib.Variant('a{sv}', {'erase': GLib.Variant('s', '')}), None) gi._glib.GError: GDBus.Error:org.freedesktop.UDisks2.Error.Failed: Error erasing device: Unknown or unsupported erase type `' How can I fix this so I can create a new live USB?

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  • Guidance: How to layout you files for an Ideal Solution

    - by Martin Hinshelwood
    Creating a solution and having it maintainable over time is an art and not a science. I like being pedantic and having a place for everything, no matter how small. For setting up the Areas to run Multiple projects under one solution see my post on  When should I use Areas in TFS instead of Team Projects and for an explanation of branching see Guidance: A Branching strategy for Scrum Teams. Update 17th May 2010 – We are currently trialling running a single Sprint branch to improve our history. Whenever I setup a new Team Project I implement the basic version control structure. I put “readme.txt” files in the folder structure explaining the different levels, and a solution file called “[Client].[Product].sln” located at “$/[Client]/[Product]/DEV/Main” within version control. Developers should add any projects you need to create to that solution in the format “[Client].[Product].[ProductArea].[Assembly]” and they will automatically be picked up and built automatically when you setup Automated Builds using Team Foundation Build. All test projects need to be done using MSTest to get proper IDE and Team Foundation Build integration out-of-the-box and be named for the assembly that it is testing with a naming convention of “[Client].[Product].[ProductArea].[Assembly].Tests” Here is a description of the folder layout; this content should be replicated in readme files under version control in the relevant locations so that even developers new to the project can see how to do it. Figure: The Team Project level - at this level there should be a folder for each the products that you are building if you are using Areas correctly in TFS 2010. You should try very hard to avoided spaces as these things always end up in a URL eventually e.g. "Code Auditor" should be "CodeAuditor". Figure: Product Level - At this level there should be only 3 folders (DEV, RELESE and SAFE) all of which should be in capitals. These folders represent the three stages of your application production line. Each of them may contain multiple branches but this format leaves all of your branches at the same level. Figure: The DEV folder is where all of the Development branches reside. The DEV folder will contain the "Main" branch and all feature branches is they are being used. The DEV designation specifies that all code in every branch under this folder has not been released or made ready for release. And feature branches MUST merge (Forward Integrate) from Main and stabilise prior to merging (Reverse Integration) back down into Main and being decommissioned. Figure: In the Feature branching scenario only merges are allowed onto Main, no development can be done there. Once we have a mature product it is important that new features being developed in parallel are kept separate. This would most likely be used if we had more than one Scrum team working on a single product. Figure: when we are ready to do a release of our software we will create a release branch that is then stabilised prior to deployment. This protects the serviceability of of our released code allowing developers to fix bugs and re-release an existing version. Figure: All bugs found on a release are fixed on the release.  All bugs found in a release are fixed on the release and a new deployment is created. After the deployment is created the bug fixes are then merged (Reverse Integration) into the Main branch. We do this so that we separate out our development from our production ready code.  Figure: SAFE or RTM is a read only record of what you actually released. Labels are not immutable so are useless in this circumstance.  When we have completed stabilisation of the release branch and we are ready to deploy to production we create a read-only copy of the code for reference. In some cases this could be a regulatory concern, but in most cases it protects the company building the product from legal entanglements based on what you did or did not release. Figure: This allows us to reference any particular version of our application that was ever shipped.   In addition I am an advocate of having a single solution with all the Project folders directly under the “Trunk”/”Main” folder and using the full name for the project folders.. Figure: The ideal solution If you must have multiple solutions, because you need to use more than one version of Visual Studio, name the solutions “[Client].[Product][VSVersion].sln” and have it reside in the same folder as the other solution. This makes it easier for Automated build and improves the discoverability of your code and its dependencies. Send me your feedback!   Technorati Tags: VS ALM,VSTS Developing,VS 2010,VS 2008,TFS 2010,TFS 2008,TFBS

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  • Best practices for managing deployment of code from dev to production servers?

    - by crosenblum
    I am hoping to find an easy tool or method, that allow's managing our code deployment. Here are the features I hope this solution has: Either web-based or batch file, that given a list of files, will communicate to our production server, to backup those files in different folders, and zip them and put them in a backup code folder. Then it records the name, date/time, and purpose of the deployment. Then it sends the files to their proper spot on the production server. I don't want too complex an interface to doing the deployment's because then they might never use it. Or is what I am asking for too unrealistic? I just know that my self-discipline isn't perfect, and I'd rather have a tool I can rely on to do what needs to be done, then my own memory of what exact steps I have to take every time. How do you guys, make sure everything get's deployed correctly, and have easy rollback in case of any mistakes?

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  • Exam 70-518 Pro: Designing and Developing Windows Applications Using Microsoft .NET Framework 4

    - by Raghuraman Kanchi
    Today I noticed some topics from questions in the beta exam 70-518 which stumped me. I am just mentioning the topics below for future understanding and reference. This exam made me feel as if I was attempting questions about .NET 4.0 Framework. 1. Content-based vs. context-based filtered routing – Deciding the nearest Geographical Database. 2. Choosing an appropriate strategy for communicating with COM components, mainframe services 3. Microsoft Sync Framework 4. PLINQ 5. Difference between Dispatcher.BeginInvoke and Dispatcher.Invoke 6. Accessibility Testing/Scalability Testing (This objective may include but is not limited to: recommending functional testing, recommending reliability testing (performance testing, stress testing, scalability testing, duration testing)) 7. profiling, tracing, performance counters, audit trails 8. local vs. centralized reporting

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  • How can I show ads for search on own web site

    - by user3826
    On my web site there is a (self-coded) search functionality that searches through the web site's specific contents. However I'd like to display one banner in addition to the site's results, showing ads relevant to the entered search terms. Can I do this e.g. with Google Ads? I want the ads to be based only on the search terms from the user, not the rest of the site's content, so there has to be a possibility to pass these search terms to the ad provider and get a banner based on these search terms.

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  • Accessing UI elements from delegate function in Windows Phone 7

    - by EpsilonVector
    I have the following scenario: a page with a bunch of UI elements (grids, textblocks, whatever), and a button that when clicked launches an asynchronous network transaction which, when finished, launches a delegate function. I want to reference the page's UI elements from that delegate. Ideally I would like to do something like currentPage.getUIElementByName("uielement").insert(data), or even uielement.insert(data), or something similar. Is there a way to do this? No matter what I try an exception is being thrown saying that I don't have permissions to access that element. Is there a more correct way to handle updating pages with data retrieved over network?

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  • How do I ban a wifi network in Network Manager?

    - by Chris Conway
    My wifi connection drops sometimes and, for some reason, Network Manager attempts to connect to my neighbor's network, which requires a password that I don't know. The network in question is not listed in the "Edit Connections..." dialog and I can find no reference to it in any configuration file, but still the password dialog pops up every time my main connection drops. Is there a way to blacklist a wireless network so that the Network Manager will never attempt to connect to it? Or, equivalently, how can I remove the configuration data that causes the Network Manager to attempt to connect to this particular network?

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  • Oracle OpenWorld 2012 Hands-on Lab: “Using Oracle AIA Foundation Pack for Oracle E-Business Suite Integration”

    - by Lionel Dubreuil
    Sharpen your Oracle skill sets and master Oracle technology in Oracle OpenWorld Hands-on Labs.In self-paced, practical learning sessions covering everything from business applications to middleware, database, storage, and enterprise management solutions, you'll discover new ways to derive maximum benefits from your Oracle hardware and software solutionsOracle experts will be available in person to answer questions and guide you through each lab.Hands-on Labs fill up early, and seats are limited, so don’t be late.This HOL10233 - Using Oracle AIA Foundation Pack for Oracle E-Business Suite Integration is scheduled for: Date: Monday, Oct 1 Time: 10:45 AM - 11:45 AM Location: Marriott Marquis - Nob Hill CD In this Hands-on Lab, learn how to integrate Oracle E-Business Suite with third-party applications in your ecosystem with Oracle Application Integration Architecture (AIA) Foundation Pack.This hands-on lab focuses on SOA-based integration with Oracle E-Business Suite, using Oracle E-Business Suite Integrated SOA Gateway or Oracle Applications Adapter to orchestrate a process across disparate applications in your ecosystem.Objectives for this session are to: Learn how to design and build an integration, from functional definition to development Learn how to automatically build services with robust error handling logic Learn how to discover and reuse services available in Oracle E-Business Suite

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  • Data Import Resources for Release 17

    - by Pete
    With Release 17 you now have three ways to import data into CRM On Demand: The Import Assistant Oracle Data Loader On Demand, a new, Java-based, command-line utility with a programmable API Web Services We have created the Data Import Options Overview document to help you choose the method that works best for you. We have also created the Data Import Resources page as a single point of reference. It guides you to all resources related to these three import options. So if you're looking for the Data Import Options Overview document, the Data Loader Overview for Release 17, the Data Loader User Guide, or the Data Loader FAQ, here's where you find them: On our new Training and Support Center, under the Learn More tab, go to the What's New section and click Data Import Resources.

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  • How to enable customers to use their own domain for sites hosted by me

    - by Scott
    I am thinking of running a self-site builder. But was wondering how would I allow customers to use their own domains that they already own. Is that even possible? Let's say my site is www.bestsitebuildingwebsite.com and each customer has urls like this www.bestsitebuildingwebsite.com/frances www.bestsitebuildingwebsite.com/eden www.bestsitebuildingwebsite.com/john And a customer has a domain called widgets.com Is it actually possible domain widgets.com to go to my site somehow and have HASHES on the URL still work (my site makes use of hashes for AJAX queries). And their site still have good SEO with Google? Thanks Scott

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  • Webcast: Applications Integration Architecture

    - by LuciaC
    Webcast: Applications Integration Architecture - Overview and Best Practices Date:  November 12, 2013.Join us for an Overview and Best Practices live webcast on Applications Integration Architecture (AIA). We are covering following topics in this Webcast : AIA Overview AIA - Where it Stands Pre-Install, Pre-Upgrade Concerns Understanding Dependency Certification Matrix Documentation Information Center Demonstration - How to evaluate certified combination Software Download/Installable Demonstration - edelivery Download Overview Reference Information Q & A (15 Minutes)  We will be holding 2 separate sessions to accommodate different timezones: EMEA / APAC - timezone Session : Tuesday, 12-NOV-2013 at 09:00 UK / 10:00 CET / 14:30 India / 18:00 Japan / 20:00 AEDT Details & Registration : Doc ID 1590146.1 Direct registration link USA - timezone Session : Wednesday, 13-NOV-2013 at 18:00 UK / 19:00 CET / 10:00 PST / 11:00 MST / 13:00 EST Details & Registration : Doc ID 1590147.1 Direct registration link If you have any question about the schedules or if you have a suggestion for an Advisor Webcast to be planned in future, please send an E-Mail to Ruediger Ziegler. Remember that you can access a full listing of all future webcasts as well as replays from Doc ID 740966.1.

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  • Removing date from Google SERP

    - by Tom Gullen
    We are going through our site analysing the SEO. I find that sometimes on a google results page, some results show a date, others don't. Example (from same query): I prefer the result not to have the date in it, as 20 Oct 2009 probably has an adverse effect on the clickability of the result. Is this Google putting it in? Or the page itself? Or a combination of both (IE, if over a certain age, it includes date). The two URLs are: http://www.scirra.com/forum/perlin-noise-plugin_topic38498.html http://www.scirra.com/forum/dungeon-maze-generator_topic40611.html Any way to remove the dates? I'm thinking, if the age of the thread is 4 months don't display the date on the page, then Google might not find a date reference for it?

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  • Hear about Oracle Supply Chain at Pella, Apr 27-29 '10

    - by [email protected]
    Oracle Customer Showcase - Apr 27-29'10 Featuring Pella Corp. Delivering Greater Customer Value "Discovering the Lean Value Chain" Pella is once again hosting Oracle customers at a mega-reference event in Pella, Iowa, on April 27-29. The agenda features a cross-stack set of topics and issues, including strategies for delivering customer value, improving the customer experience, Value Chain Planning / Manufacturing / Enterprise Performance Management, and Lean practices. Several executives will keynote, including Pella CIO Steve Printz. The event includes a demo grounds, round-table discussion groups, plant tours, and networking opportunities. !  

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  • RightNow CX @ OpenWorld: What to Experience

    - by Tony Berk
    We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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  • Should I start learning WPF?

    - by questron
    Hi, I've been studying C# for about 2 months so far, I have a few years experience programming however in VBA and VB6, but nothing too in depth (I've written simple tools, but nothing too advanced). I am very interested in WPF and I was wondering whether it would be too early for me to start learning how to use it? For reference, I am about 400 pages into 'Head First C#' and I've written a program that can quickly tag image files for moving into a predefined folder or to delete (Allows the user to pull images off of a camera memory card and sort VERY quickly). That's the most advanced app I've written.

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  • How can I most efficiently communicate my personal code of ethics, and its implications?

    - by blueberryfields
    There is a lot to the definition of a professional. There are many questions here asking how to identify components of what is essentially a professional programmer - how do you identify or communicate expertise, specialization, high quality work, excellent skills in relation to the profession. I am specifically looking for methods to communicate a specific component, and I quote from wikipedia: A high standard of professional ethics, behavior and work activities while carrying out one's profession (as an employee, self-employed person, career, enterprise, business, company, or partnership/associate/colleague, etc.). The professional owes a higher duty to a client, often a privilege of confidentiality, as well as a duty not to abandon the client just because he or she may not be able to pay or remunerate the professional. Often the professional is required to put the interest of the client ahead of his own interests. How can I most efficiently communicate my professionalism, in the spirit of the quote above, to current and potential clients and employers?

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  • How to create an Access database by using ADOX and Visual C# .NET

    - by SAMIR BHOGAYTA
    Build an Access Database 1. Open a new Visual C# .NET console application. 2. In Solution Explorer, right-click the References node and select Add Reference. 3. On the COM tab, select Microsoft ADO Ext. 2.7 for DDL and Security, click Select to add it to the Selected Components, and then click OK. 4. Delete all of the code from the code window for Class1.cs. 5. Paste the following code into the code window: using System; using ADOX; private void btnCreate_Click(object sender, EventArgs e) { ADOX.CatalogClass cat = new ADOX.CatalogClass(); cat.Create("Provider=Microsoft.Jet.OLEDB.4.0;" +"Data Source=D:\\NewMDB.mdb;" +"Jet OLEDB:Engine Type=5"); MessageBox.Show("Database Created Successfully"); cat = null; }

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  • Can a programmer get too smart for their own good?

    - by P.Brian.Mackey
    The more I learn about programming, the more things I see that could be improved by a great deal. Often, a companies process management is total SWAG or they have Frames based websites written recently, .NET 1.1 based code, no separation of concerns, poor quality control...I could go on and on and on... Projects can succeed, but there tends to be so much waste I am amazed at how much time and money a company can throw away. I've seen it happen at several companies. So is it that ignorance truly is bliss? UPDATE Question "How is it that top developers (I don't mean like Jon Skeet level, I mean guys who are dedicated enough to hit a forum and try for self-improvement) even want to code anymore after they see the often insurmountable sociological and technical problems they are told to fix, but then scolded for doing so? "

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  • Is php|architect any good?

    - by Andrew Heath
    Kind of a hard topic to search for, as architect turns up a lot about software architects instead. After 8 months of PHP self-study, I finally stumbled across the php|architect site. The length of time it took me to find it makes me suspicious of its quality. 3 related questions: do professional PHP coders read/care about php|architect? is it a good source for PHP beginners? assuming yes to either of the above, how far back in the archives to articles remain relevant? (ex: does stuff written about PHP4 still matter?)

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