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  • Home server hard drive: 186k start-stop cycles in 325 days?

    - by j-g-faustus
    I set up a home server about a year ago, using Ubuntu server (10.04 LTS at the moment), four disks in RAID 5 for storage (WD Green 1.5 TB) and a laptop drive for the OS. Today the output of smartctl, a command line utility for checking the SMART attributes of a hard drive, tells me that the primary OS drive has had no less than 186,000 start-stop cycles in 325 days and may be nearing the end of its lifespan. The smartctl output is in "normalized values", in this case a number between 200 and 000, where 200 is "brand new" and 000 means "worn out". My disk gets 001. So I wonder what happened: 186k start/stop cycles in 7820 hours is about one start/stop per 2.5 minutes around the clock. This seems somewhat excessive for a computer that sees actual use once or twice per day. (The RAID disks are normal, averaging to one start/stop per day, as expected.) Does anyone have similar experiences, or pointers to what might be the issue here? Specifically I'd like to know Why the massive start/stop count? Do I have some sort of configuration issue? Could there be a background service that is causing trouble? Could having a laptop disk as the OS drive be part of the problem? Can anyone confirm or deny this? Here is the /etc/hdparm.conf configuration /dev/sda { apm = 127 spindown_time = 120 } and the most relevant parts of smartctl --attributes /dev/sda: smartctl version 5.38 [x86_64-unknown-linux-gnu] Copyright (C) 2002-8 Bruce Allen === START OF READ SMART DATA SECTION === SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 001 001 000 Old_age Always - 185875 9 Power_On_Hours 0x0032 090 090 000 Old_age Always - 7820 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 109 193 Load_Cycle_Count 0x0032 118 118 000 Old_age Always - 246833 194 Temperature_Celsius 0x0022 107 098 000 Old_age Always - 36 As I generally prefer my drives to last more than a year, any advice is appreciated.

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  • Libvirt / QEmu Machine Fails and Refuses Restart Because of Memory Allocation Errors

    - by Elmar Weber
    I'm having a problem with libvirt. On a system restart all virtual machines (VMs) are started without a problem and keep running. Then at some point in time a set of machines shuts down according to their log. When I try to restart the machine, I'm getting an error that the memory allocation failed, although more than enough memory is free. server ~ # free total used free shared buffers cached Mem: 16176648 16025476 151172 0 285432 950300 -/+ buffers/cache: 14789744 1386904 Swap: 0 0 0 server ~ # virsh start zimbra error: Failed to start domain zimbra error: Unable to read from monitor: Connection reset by peer server ~ # tail -n 4 /var/log/libvirt/qemu/zimbra.log LC_ALL=C PATH=/usr/local/sbin:/usr/local/bin:/usr/bin:/usr/sbin:/sbin:/bin QEMU_AUDIO_DRV=none /usr/bin/kvm -S -M pc-0.12 -enable-kvm -m 3072 -smp 2,sockets=2,cores=1,threads=1 -name zimbra -uuid d05ddb7a-83c4-a77b-d8bc-a322648520cf -nodefconfig -nodefaults -chardev socket,id=charmonitor,path=/var/lib/libvirt/qemu/zimbra.monitor,server,nowait -mon chardev=charmonitor,id=monitor,mode=control -rtc base=utc -no-shutdown -drive file=/var/lib/libvirt/images/zimbra.img,if=none,id=drive-ide0-0-0,format=raw -device ide-drive,bus=ide.0,unit=0,drive=drive-ide0-0-0,id=ide0-0-0,bootindex=1 -netdev tap,fd=19,id=hostnet0 -device rtl8139,netdev=hostnet0,id=net0,mac=52:54:00:21:a9:ad,bus=pci.0,addr=0x3 -chardev pty,id=charserial0 -device isa-serial,chardev=charserial0,id=serial0 -usb -vnc 192.168.1.2:25 -k de -vga cirrus -device virtio-balloon-pci,id=balloon0,bus=pci.0,addr=0x4 char device redirected to /dev/pts/2 Failed to allocate 3221225472 B: Cannot allocate memory 2012-07-06 08:42:56.076+0000: shutting down server ~ # uname -a Linux server 3.2.0-26-generic #41-Ubuntu SMP Thu Jun 14 17:49:24 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux The system is a Ubuntu 12.04 server. The problem seems to occurs since the last restart, which was due to a number of package upgrades and a kernel upgrade. I tried booting with the previous kernel, the problem persists. I was not able to pinpoint an exact event when the machines fail, they do it at nearly the same time. The last time a duplicity job was running, this was not always the case however. Any suggestions on how to debug this? Best regards, elm

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  • USB drive dead after stopping copying process on Snow Leopard Server

    - by Anriëtte Combrink
    Hi there I was copying to a flash drive from our Snow Leopard server when I stopped the copying process half way through. The device then disappeared from the Desktop. So I unplugged it and plugged it right back in. The device just didn't show up. I unplugged it and plugged it into a Windows XP machine as well as a Windows 7 machine. On both machines, I right clicked "My Computer" and selected "Manage…". On both PC's, the device was located under Removable Storage, but had no size and no drive letter. It shows up in "My Computer", but when I choose "Format…" from the right-click menu (context menu), it says the drive could not be formatted. Can someone please advise me? The flash drives is about 5 mins old and should have no reason to be dead. I really can't loose this drive (I don't need the data on it, I just need it to work again), any help would be appreciated. Thanks in advance.

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  • Network Misconfiguration when adding first host to new vSphere cluster

    - by dunxd
    I am building a new vSphere cluster from scratch. I have installed ESXi on the first host, and built a vCenter server on a VM residing on that host (storage is on the local hard drive, although we have iSCSI targets which I can reach from the host). The cluster is configured for HA. When I try and add the host to the cluster, I get an error at the point where HA is configured - Cannot complete the . I have stripped the network configuration of the host down to the most basic - a single NIC attached to a single vSwitch - this is running the VMKernel Port on VLAN 8 - that is our Management VLAN. The vCenter server will have a network address on this VLAN, so I also set the initial Virtual Machine Port Group to this VLAN, and connected the vCenter server NIC to this port group. I understand I can't connect the vCenter server to the VMkernel port group, but shouldn't I be able to connect the vCenter server to a Port Group in the same VLAN? If not, do I need to create a VLAN specifically for VMKernel Port Group? I plan to set up another port group for vMotion with a dedicated and isolated VLAN (i.e. VLAN isn't routed) so this wouldn't allow vCenter to communicate. Does anyone have any suggestions, or other ideas for what might be causing the problem. I've read through the documentation, but it isn't giving me any pointers, and the error message isn't helping me beyond telling me something is wrong with my network config.

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  • Installing mod_pagespeed (Apache module) on CentOS

    - by Sid B
    I have a CentOS (5.7 Final) system on which I already have Apache (2.2.3) installed. I have installed mod_pagespeed by following the instructions on: http://code.google.com/speed/page-speed/download.html and got the following while installing: # rpm -U mod-pagespeed-*.rpm warning: mod-pagespeed-beta_current_x86_64.rpm: Header V4 DSA signature: NOKEY, key ID 7fac5991 [ OK ] atd: [ OK ] It does appear to be installed properly: # apachectl -t -D DUMP_MODULES Loaded Modules: ... pagespeed_module (shared) And I've made the following changes in /etc/httpd/conf.d/pagespeed.conf Added: ModPagespeedEnableFilters collapse_whitespace,elide_attributes ModPagespeedEnableFilters combine_css,rewrite_css,move_css_to_head,inline_css ModPagespeedEnableFilters rewrite_javascript,inline_javascript ModPagespeedEnableFilters rewrite_images,insert_img_dimensions ModPagespeedEnableFilters extend_cache ModPagespeedEnableFilters remove_quotes,remove_comments ModPagespeedEnableFilters add_instrumentation Commented out the following lines in mod_pagespeed_statistics <Location /mod_pagespeed_statistics> **# Order allow,deny** # You may insert other "Allow from" lines to add hosts you want to # allow to look at generated statistics. Another possibility is # to comment out the "Order" and "Allow" options from the config # file, to allow any client that can reach your server to examine # statistics. This might be appropriate in an experimental setup or # if the Apache server is protected by a reverse proxy that will # filter URLs in some fashion. **# Allow from localhost** **# Allow from 127.0.0.1** SetHandler mod_pagespeed_statistics </Location> As a separate note, I'm trying to run the prescribed system tests as specified on google's site, but it gives the following error. I'm averse to updating wget on my server, as I'm sure there's no need for it for the actual module to function correctly. ./system_test.sh www.domain.com You have the wrong version of wget. 1.12 is required.

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  • FreeBSD ZFS RAID-Z2 performance issues

    - by Axel Gneiting
    I'm trying to build my own network attached storage based on FreeBSD+ZFS+standard components, but there are strange performance issues. The hardware specs are: AMD Athlon II X2 240e processor ASUS M4A78LT-M LE mainboard 2GiB Kingston ECC DDR3 (two sticks) Intel Pro/1000 CT PCIe network adapter 5x Western Digital Caviar Green 1.5TB I created a RAID-Z2 zpool from all disks. I installed FreeBSD 8.1 on that zpool following the tutorial. The SATA controllers are running in AHCI mode. Output of zpool status: pool: zroot state: ONLINE scrub: none requested config: NAME STATE READ WRITE CKSUM zroot ONLINE 0 0 0 raidz2 ONLINE 0 0 0 gptid/7ef815fc-eab6-11df-8ea4-001b2163266d ONLINE 0 0 0 gptid/80344432-eab6-11df-8ea4-001b2163266d ONLINE 0 0 0 gptid/81741ad9-eab6-11df-8ea4-001b2163266d ONLINE 0 0 0 gptid/824af5cb-eab6-11df-8ea4-001b2163266d ONLINE 0 0 0 gptid/82f98a65-eab6-11df-8ea4-001b2163266d ONLINE 0 0 0 The problem is that write performance on the pool is very very bad (<10 MB/s) and every application that is accessing the disk is unresponsive every few seconds when writing. It seems like writing is fine until the ZFS ark cache is full and then ZFS stalls the entire system I/O till it's finished writing that data. Also I'm getting kmem_malloc to small kernel panics. I've already tried to put vm.kmem_size="1500M" vm.kmem_size_max="1500M" into /boot/loader.conf, but it doesn't help. Does anyone know what's going on here? Am I really not having enough memory for ZFS to handle this RAID-Z2?

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  • BIOS setting: AHCI or RAID (when using SSD + 2x HDD in RAID-0)

    - by nixdagibts
    Hello there, I want to add a new SSD and use it as system drive with Win7 x64 installed. As driver I chose newest Intel Rapid Storage driver (not MSAHCI). I know that I have to use AHCI as BIOS setting for optimal SSD read/write performance. But I'm also using 2 normal HDDs as separate RAID-0 SSD: Win7 HDD: RAID-0 HDD: RAID-0 If I set my BIOS on my ASUS P5W DH Deluxe to AHCI, my RAID-0 cant be recognized And If im using RAID as setting, maybe my SSD has not its top speed. But I'm not sure about that. In short: AHCI no RAID-0 RAID no optimal SSD performance (?) Now my question: Can I use RAID as BIOS setting and be sure, that theres no decrease in SSD performance? Google finds so many articles with similar topics and my head is just exploding. Two examples: - set AHCI and after installing OS switch to RAID as BIOS setting... what? - use a diskette and F6 while installing win7... really? O.o I thought those times are gone

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  • Hosting django backend for iPhone / Android app

    - by Ashok Fernandez
    I am looking to make an iPhone / Android app for my university using the Appcelerator Titanium framework. The app will rely heavily on a server backend which will pull information from other sites, figuring out what is relevant to the user then deliver the content. Some of the information is individual to the user (calendar data), other bits are updates frequently but are shared (bus timetables) and others are static and the same for everyone (magazine articles). I was going to use django as I am fairly proficent in python so I thought it would save time. My question is, which hosting services do you recommend to host the server backend? I am expecting about 9000 people to use the app with very random spikes in traffic, but unfortunately I have very little to go on at this stage. I have heard a lot about Webfaction, is it suitable for something like this or am I likely to need something bigger? I don't really want to fork out for a VPS at this stage. What about Amazons EC2? Would that be more suitable than Webfaction? Sorry for the fairly open ended question, Im sort of new to this so I open to all suggestions.

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  • SQL Server 2008 Cluster Installation - First network name always fails

    - by boflynn
    I'm testing failover clustering in Windows Server 2008 to host a SQL Server 2008 installation using this installation guide. My base cluster is installed and working properly, as well as clustering the DTC service. However, when it comes time to install SQL Server, my first attempt at installation always fails with the same message and seems to "taint" the network name. For example, with my previous cluster attempt, I was installing SQL Server as VSQL. After approximately 15 attempts of installation and trying to resolve the errors, e.g. changing domain accounts for SQL, setting SPNs, etc., I typoed the network name as VQSL and the installation worked. Similarly on my current cluster, I tried installing with the SQL service named PROD-C1-DB and got the same errors as last time until I tried changing the name to anything else, e.g. PROD-C1-DB1, SQL, TEST, etc., at which point the install works. It will even install to VSQL now. While testing, my install routine was: Run setup.exe from patched media, selecting appropriate options After the install fails, I'd chose "Remove node from a SQL Server failover cluster" and remove the single, failed, node Attempt to diagnose problem, inspect event logs, etc. Delete the computer account that was created for the SQL Service from Active Directory Delete the MSSQL10.MSSQLSERVER folder from the shared data drive The error message I receive from the SQL Server installer is: The following error has occurred: The cluster resource 'SQL Server' could not be brought online. Error: The group or resource is not in the correct state to perform the requested operation. (Exception from HRESULT: 0x8007139F) Along with hundreds of the following errors in the Application event log: [sqsrvres] checkODBCConnectError: sqlstate = 28000; native error = 4818; message = [Microsoft][SQL Server Native Client 10.0][SQL Server]Login failed for user 'NT AUTHORITY\ANONYMOUS LOGON'. System configuration notes: Windows Server 2008 Enterprise Edition x64 SQL Server 2008 Enterprise Edition x64 using slipstreamed SP1+CU1 media Dell PowerEdge servers Fibre attached storage

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  • RAM being displayed is lesser than the actual in my Windows 7

    - by Prateek Somani
    I am using Windows 7 and Ubuntu on the same machine. Earlier I had 3 GB of RAM,but now the Windows is displaying just 1 GB of RAM. Please also find the output of the free command in my Ubuntu : total used free shared buffers cached Mem: 1008208 904808 103400 5736 13516 239596 -/+ buffers/cache: 651696 356512 Swap: 3127292 10252 3117040 Has the swap memory consumed my 2 GB of RAM? Will I be able to use the whole of 3GB of the RAM in my Windows? Regards, Prateek Update : I tried to run the lshw command and I got the following output : *-memory description: System Memory physical id: 1b slot: System board or motherboard size: 1GiB *-bank:0 description: SODIMM DDR3 Synchronous 1067 MHz (0.9 ns) product: HMT112S6BFR6C-H9 vendor: Hynix physical id: 0 serial: 2C71D069 slot: Bottom - Slot 1 size: 1GiB width: 64 bits clock: 1067MHz (0.9ns) *-bank:1 description: SODIMM DDR3 Synchronous 1067 MHz (0.9 ns) [empty] product: 16JSF25664HZ-1G4F1 vendor: Micron physical id: 1 serial: FD421821 slot: Bottom - Slot 2 width: 64 bits clock: 1067MHz (0.9ns) Why it is able to detect the vendor/product name of the bank-1 RAM, why can't it detect the RAM size and other details ? Has my RAM got faulty?

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  • Error creating ODBC connection to SQL Server 2008 Express

    - by DavidB
    When creating a System DSN, I get the error: Connection failed: SQLState: '08001' SQL Server Error: 2 [Microsoft][SQL Server Native Client 10.0]Named Pipes Provider: Could not open a connection to SQL Server [2]. Connection failed: SQLState: 'HYT00' SQL Server Error: 0 [Microsoft][SQL Server Native Client 10.0]Login timeout expired I'm running Vista Home Premium 64-bit SP2, and installed SQL Server 2008 Express Advanced without errors. I'll be using the database locally for an app installed on the same PC. I'm able to successfully connect with SQL Server Management Studio using Windows Authentication (my Windows account is a member of local Administrators), and I can successfully create a database with default ownership (defaults to my Windows account). SQL Server Configuration Manager shows that Shared Memory, TCP/IP, and Named Pipes are enabled for SQL Native Client 10.0 Configuration, SQL Native Client 10.0 Configuration (32bit), and SQL Server Network Configuration (SQLEXPRESS). The SQL Server (SQLEXPRESS) and SQL Server Reporting Services (SQLEXPRESS) services are running. When I create a system DSN, my driver choices are SQL server (sqlsrv32.dll 4-10-09), which gives a generic wizard, and SQL Server Native Client 10.0 (sqlncli10.dll 7-10-08), which gives the SQL Server 2008 wizard. I choose the latter. I enter name, description, and have tried both MyPCName and 127.0.0.1 for the server name (browsing turns up nothing). After clicking Next, I leave it at Integrated Windows authentication, and leave Connect to server for additional options checked. After clicking Next, I get the error above. I know it's probably a simple answer, (permission issue?) and I'm a SQL noob, so I appreciate anything that would point me in the right direction. Thanks!

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  • How to enabled Printer Sharing on Web Server 2008?

    - by FarrEver
    I am installing Web Server 2008 for my home network. I have 2 USB printers that I am connecting to this machine and want to share these printers so that my other machines can print to these 2 USB printers. (I previously had Win Server 2003 on this machine and was able to share both printers fine.) File and Printer sharing Inbound Role for my Private network is enabled, when I go into Network and Sharing Center and try to turn ON Printer Sharing, it never sticks. It always stays on OFF. I go to my installed printers and try to Share them and get the following error message: Printer Settings could not be saved. Remote connections to the Print Spooler are blocked by a policy set on your machine. I have not been able to find a policy on my machine that is preventing this. I have searched a lot over the past few days and most of the results say what I have done should work and there are also a number of search results that say Printer Sharing on Web Server 2008 is not allowed and you have to hack it. Has anyone installed Web Server 2008 and shared printers before? If so, what are the detailed steps you took to get this to work?

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  • Verizon 4G LTE vs. a LAN

    - by n8wrl
    I have been having quite a bit of trouble getting my new Verizon 4G-LTE service running on a Windows 7 desktop. My desktop is on a LAN here at home with two other PC's. We all share printers, files, media, etc. Until yesterday, we also shared a Verizon 3G modem via a NetGear 3G broadband WAP. That isn't compatible with the 4G so now I am just trying to get the 4G modem working directly connected to one of the desktops. After some USB wrangling, it seems to work. Except, every 7-10 minutes the connection would drop. After some time on the phone with a very nice Verizon technician, it seems to be staying up - it's been up for 20 minutes now. He told me that my LAN was causing the 4G to drop. That traffic on my LAN, even though it is not destined for the internet (ICS not working yet) was causing the cell tower to detect an 'IP change' and a 'security violation' in my modem and drop my connection. Is this Verizon's way of forbidding more than one computer to share a modem? I have my computer running now without a LAN connection and the 4G is still up. But this isn't practical. Has anyone heard of this?

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  • MySQL query, 2 similar servers, 2 minute difference in execution times

    - by mr12086
    I had a similar question on stack overflow, but it seems to be more server/mysql setup related than coding. The queries below all execute instantly on our development server where as they can take upto 2 minutes 20 seconds. The query execution time seems to be affected by home ambiguous the LIKE string's are. If they closely match a country that has few matches it will take less time, and if you use something like 'ge' for germany - it will take longer to execute. But this doesn't always work out like that, at times its quite erratic. Sending data appears to be the culprit but why and what does that mean. Also memory on production looks to be quite low (free memory)? Production: Intel Quad Xeon E3-1220 3.1GHz 4GB DDR3 2x 1TB SATA in RAID1 Network speed 100Mb Ubuntu Development Intel Core i3-2100, 2C/4T, 3.10GHz 500 GB SATA - No RAID 4GB DDR3 UPDATE 2 : mysqltuner output: [prod] -------- General Statistics -------------------------------------------------- [--] Skipped version check for MySQLTuner script [OK] Currently running supported MySQL version 5.1.61-0ubuntu0.10.04.1 [OK] Operating on 64-bit architecture -------- Storage Engine Statistics ------------------------------------------- [--] Status: +Archive -BDB -Federated +InnoDB -ISAM -NDBCluster [--] Data in MyISAM tables: 103M (Tables: 180) [--] Data in InnoDB tables: 491M (Tables: 19) [!!] Total fragmented tables: 38 -------- Security Recommendations ------------------------------------------- [OK] All database users have passwords assigned -------- Performance Metrics ------------------------------------------------- [--] Up for: 77d 4h 6m 1s (53M q [7.968 qps], 14M conn, TX: 87B, RX: 12B) [--] Reads / Writes: 98% / 2% [--] Total buffers: 58.0M global + 2.7M per thread (151 max threads) [OK] Maximum possible memory usage: 463.8M (11% of installed RAM) [OK] Slow queries: 0% (12K/53M) [OK] Highest usage of available connections: 22% (34/151) [OK] Key buffer size / total MyISAM indexes: 16.0M/10.6M [OK] Key buffer hit rate: 98.7% (162M cached / 2M reads) [OK] Query cache efficiency: 20.7% (7M cached / 36M selects) [!!] Query cache prunes per day: 3934 [OK] Sorts requiring temporary tables: 1% (3K temp sorts / 230K sorts) [!!] Joins performed without indexes: 71068 [OK] Temporary tables created on disk: 24% (3M on disk / 13M total) [OK] Thread cache hit rate: 99% (690 created / 14M connections) [!!] Table cache hit rate: 0% (64 open / 85M opened) [OK] Open file limit used: 12% (128/1K) [OK] Table locks acquired immediately: 99% (16M immediate / 16M locks) [!!] InnoDB data size / buffer pool: 491.9M/8.0M -------- Recommendations ----------------------------------------------------- General recommendations: Run OPTIMIZE TABLE to defragment tables for better performance Enable the slow query log to troubleshoot bad queries Adjust your join queries to always utilize indexes Increase table_cache gradually to avoid file descriptor limits Variables to adjust: query_cache_size (> 16M) join_buffer_size (> 128.0K, or always use indexes with joins) table_cache (> 64) innodb_buffer_pool_size (>= 491M) [dev] -------- General Statistics -------------------------------------------------- [--] Skipped version check for MySQLTuner script [OK] Currently running supported MySQL version 5.1.62-0ubuntu0.11.10.1 [!!] Switch to 64-bit OS - MySQL cannot currently use all of your RAM -------- Storage Engine Statistics ------------------------------------------- [--] Status: +Archive -BDB -Federated +InnoDB -ISAM -NDBCluster [--] Data in MyISAM tables: 185M (Tables: 632) [--] Data in InnoDB tables: 967M (Tables: 38) [!!] Total fragmented tables: 73 -------- Security Recommendations ------------------------------------------- [OK] All database users have passwords assigned -------- Performance Metrics ------------------------------------------------- [--] Up for: 1d 2h 26m 9s (5K q [0.058 qps], 1K conn, TX: 4M, RX: 1M) [--] Reads / Writes: 99% / 1% [--] Total buffers: 58.0M global + 2.7M per thread (151 max threads) [OK] Maximum possible memory usage: 463.8M (11% of installed RAM) [OK] Slow queries: 0% (0/5K) [OK] Highest usage of available connections: 1% (2/151) [OK] Key buffer size / total MyISAM indexes: 16.0M/18.6M [OK] Key buffer hit rate: 99.9% (60K cached / 36 reads) [OK] Query cache efficiency: 44.5% (1K cached / 2K selects) [OK] Query cache prunes per day: 0 [OK] Sorts requiring temporary tables: 0% (0 temp sorts / 44 sorts) [OK] Temporary tables created on disk: 24% (162 on disk / 666 total) [OK] Thread cache hit rate: 99% (2 created / 1K connections) [!!] Table cache hit rate: 1% (64 open / 4K opened) [OK] Open file limit used: 8% (88/1K) [OK] Table locks acquired immediately: 100% (1K immediate / 1K locks) [!!] InnoDB data size / buffer pool: 967.7M/8.0M -------- Recommendations ----------------------------------------------------- General recommendations: Run OPTIMIZE TABLE to defragment tables for better performance Enable the slow query log to troubleshoot bad queries Increase table_cache gradually to avoid file descriptor limits Variables to adjust: table_cache (> 64) innodb_buffer_pool_size (>= 967M) UPDATE 1: When testing the queries listed here there is usually no more than one other query taking place, and usually none. Because production is actually handling apache requests that development gets very few of as it's only myself and 1 other who accesses it - could the 4GB of RAM be getting exhausted by using the single machine for both apache and mysql server? Production: sudo hdparm -tT /dev/sda /dev/sda: Timing cached reads: 24872 MB in 2.00 seconds = 12450.72 MB/sec Timing buffered disk reads: 368 MB in 3.00 seconds = 122.49 MB/sec sudo hdparm -tT /dev/sdb /dev/sdb: Timing cached reads: 24786 MB in 2.00 seconds = 12407.22 MB/sec Timing buffered disk reads: 350 MB in 3.00 seconds = 116.53 MB/sec Server version(mysql + ubuntu versions): 5.1.61-0ubuntu0.10.04.1 Development: sudo hdparm -tT /dev/sda /dev/sda: Timing cached reads: 10632 MB in 2.00 seconds = 5319.40 MB/sec Timing buffered disk reads: 400 MB in 3.01 seconds = 132.85 MB/sec Server version(mysql + ubuntu versions): 5.1.62-0ubuntu0.11.10.1 ORIGINAL DATA : This query is NOT the query in question but is related so ill post it. SELECT f.form_question_has_answer_id FROM form_question_has_answer f INNER JOIN project_company_has_user p ON f.form_question_has_answer_user_id = p.project_company_has_user_user_id INNER JOIN company c ON p.project_company_has_user_company_id = c.company_id INNER JOIN project p2 ON p.project_company_has_user_project_id = p2.project_id INNER JOIN user u ON p.project_company_has_user_user_id = u.user_id INNER JOIN form f2 ON p.project_company_has_user_project_id = f2.form_project_id WHERE (f2.form_template_name = 'custom' AND p.project_company_has_user_garbage_collection = 0 AND p.project_company_has_user_project_id = '29') AND (LCASE(c.company_country) LIKE '%ge%' OR LCASE(c.company_country) LIKE '%abcde%') AND f.form_question_has_answer_form_id = '174' And the explain plan for the above query is, run on both dev and production produce the same plan. +----+-------------+-------+--------+----------------------------------------------------------------------------------------------------------------------------------------------+----------------------------------+---------+----------------------------------------------------+------+-------------+ | id | select_type | table | type | possible_keys | key | key_len | ref | rows | Extra | +----+-------------+-------+--------+----------------------------------------------------------------------------------------------------------------------------------------------+----------------------------------+---------+----------------------------------------------------+------+-------------+ | 1 | SIMPLE | p2 | const | PRIMARY | PRIMARY | 4 | const | 1 | Using index | | 1 | SIMPLE | f | ref | form_question_has_answer_form_id,form_question_has_answer_user_id | form_question_has_answer_form_id | 4 | const | 796 | Using where | | 1 | SIMPLE | u | eq_ref | PRIMARY | PRIMARY | 4 | new_klarents.f.form_question_has_answer_user_id | 1 | Using index | | 1 | SIMPLE | p | ref | project_company_has_user_unique_key,project_company_has_user_user_id,project_company_has_user_company_id,project_company_has_user_project_id | project_company_has_user_user_id | 4 | new_klarents.f.form_question_has_answer_user_id | 1 | Using where | | 1 | SIMPLE | f2 | ref | form_project_id | form_project_id | 4 | const | 15 | Using where | | 1 | SIMPLE | c | eq_ref | PRIMARY | PRIMARY | 4 | new_klarents.p.project_company_has_user_company_id | 1 | Using where | +----+-------------+-------+--------+----------------------------------------------------------------------------------------------------------------------------------------------+----------------------------------+---------+----------------------------------------------------+------+-------------+ This query takes 2 minutes ~20 seconds to execute. The query that is ACTUALLY being run on the server is this one: SELECT COUNT(*) AS num_results FROM (SELECT f.form_question_has_answer_id FROM form_question_has_answer f INNER JOIN project_company_has_user p ON f.form_question_has_answer_user_id = p.project_company_has_user_user_id INNER JOIN company c ON p.project_company_has_user_company_id = c.company_id INNER JOIN project p2 ON p.project_company_has_user_project_id = p2.project_id INNER JOIN user u ON p.project_company_has_user_user_id = u.user_id INNER JOIN form f2 ON p.project_company_has_user_project_id = f2.form_project_id WHERE (f2.form_template_name = 'custom' AND p.project_company_has_user_garbage_collection = 0 AND p.project_company_has_user_project_id = '29') AND (LCASE(c.company_country) LIKE '%ge%' OR LCASE(c.company_country) LIKE '%abcde%') AND f.form_question_has_answer_form_id = '174' GROUP BY f.form_question_has_answer_id;) dctrn_count_query; With explain plans (again same on dev and production): +----+-------------+-------+--------+------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+----------------------------------+---------+----------------------------------------------------+------+------------------------------+ | id | select_type | table | type | possible_keys | key | key_len | ref | rows | Extra | +----+-------------+-------+--------+------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+----------------------------------+---------+----------------------------------------------------+------+------------------------------+ | 1 | PRIMARY | NULL | NULL | NULL | NULL | NULL | NULL | NULL | Select tables optimized away | | 2 | DERIVED | p2 | const | PRIMARY | PRIMARY | 4 | | 1 | Using index | | 2 | DERIVED | f | ref | form_question_has_answer_form_id,form_question_has_answer_user_id | form_question_has_answer_form_id | 4 | | 797 | Using where | | 2 | DERIVED | p | ref | project_company_has_user_unique_key,project_company_has_user_user_id,project_company_has_user_company_id,project_company_has_user_project_id,project_company_has_user_garbage_collection | project_company_has_user_user_id | 4 | new_klarents.f.form_question_has_answer_user_id | 1 | Using where | | 2 | DERIVED | f2 | ref | form_project_id | form_project_id | 4 | | 15 | Using where | | 2 | DERIVED | c | eq_ref | PRIMARY | PRIMARY | 4 | new_klarents.p.project_company_has_user_company_id | 1 | Using where | | 2 | DERIVED | u | eq_ref | PRIMARY | PRIMARY | 4 | new_klarents.p.project_company_has_user_user_id | 1 | Using where; Using index | +----+-------------+-------+--------+------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+----------------------------------+---------+----------------------------------------------------+------+------------------------------+ On the production server the information I have is as follows. Upon execution: +-------------+ | num_results | +-------------+ | 3 | +-------------+ 1 row in set (2 min 14.28 sec) Show profile: +--------------------------------+------------+ | Status | Duration | +--------------------------------+------------+ | starting | 0.000016 | | checking query cache for query | 0.000057 | | Opening tables | 0.004388 | | System lock | 0.000003 | | Table lock | 0.000036 | | init | 0.000030 | | optimizing | 0.000016 | | statistics | 0.000111 | | preparing | 0.000022 | | executing | 0.000004 | | Sorting result | 0.000002 | | Sending data | 136.213836 | | end | 0.000007 | | query end | 0.000002 | | freeing items | 0.004273 | | storing result in query cache | 0.000010 | | logging slow query | 0.000001 | | logging slow query | 0.000002 | | cleaning up | 0.000002 | +--------------------------------+------------+ On development the results are as follows. +-------------+ | num_results | +-------------+ | 3 | +-------------+ 1 row in set (0.08 sec) Again the profile for this query: +--------------------------------+----------+ | Status | Duration | +--------------------------------+----------+ | starting | 0.000022 | | checking query cache for query | 0.000148 | | Opening tables | 0.000025 | | System lock | 0.000008 | | Table lock | 0.000101 | | optimizing | 0.000035 | | statistics | 0.001019 | | preparing | 0.000047 | | executing | 0.000008 | | Sorting result | 0.000005 | | Sending data | 0.086565 | | init | 0.000015 | | optimizing | 0.000006 | | executing | 0.000020 | | end | 0.000004 | | query end | 0.000004 | | freeing items | 0.000028 | | storing result in query cache | 0.000005 | | removing tmp table | 0.000008 | | closing tables | 0.000008 | | logging slow query | 0.000002 | | cleaning up | 0.000005 | +--------------------------------+----------+ If i remove user and/or project innerjoins the query is reduced to 30s. Last bit of information I have: Mysqlserver and Apache are on the same box, there is only one box for production. Production output from top: before & after. top - 15:43:25 up 78 days, 12:11, 4 users, load average: 1.42, 0.99, 0.78 Tasks: 162 total, 2 running, 160 sleeping, 0 stopped, 0 zombie Cpu(s): 0.1%us, 50.4%sy, 0.0%ni, 49.5%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 4037868k total, 3772580k used, 265288k free, 243704k buffers Swap: 3905528k total, 265384k used, 3640144k free, 1207944k cached top - 15:44:31 up 78 days, 12:13, 4 users, load average: 1.94, 1.23, 0.87 Tasks: 160 total, 2 running, 157 sleeping, 0 stopped, 1 zombie Cpu(s): 0.2%us, 50.6%sy, 0.0%ni, 49.3%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 4037868k total, 3834300k used, 203568k free, 243736k buffers Swap: 3905528k total, 265384k used, 3640144k free, 1207804k cached But this isn't a good representation of production's normal status so here is a grab of it from today outside of executing the queries. top - 11:04:58 up 79 days, 7:33, 4 users, load average: 0.39, 0.58, 0.76 Tasks: 156 total, 1 running, 155 sleeping, 0 stopped, 0 zombie Cpu(s): 3.3%us, 2.8%sy, 0.0%ni, 93.9%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 4037868k total, 3676136k used, 361732k free, 271480k buffers Swap: 3905528k total, 268736k used, 3636792k free, 1063432k cached Development: This one doesn't change during or after. top - 15:47:07 up 110 days, 22:11, 7 users, load average: 0.17, 0.07, 0.06 Tasks: 210 total, 2 running, 208 sleeping, 0 stopped, 0 zombie Cpu(s): 0.1%us, 0.2%sy, 0.0%ni, 99.7%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 4111972k total, 1821100k used, 2290872k free, 238860k buffers Swap: 4183036k total, 66472k used, 4116564k free, 921072k cached

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  • Scanning website for vulnerablities

    - by Kristen
    I have found that the local school's website installed a Perl Calendar - this was years ago, it has not been used for ages, but Google has it indexed (which is how I found it) and it full of Viagra links and the like ... program was by Matt Kruse, here is details of the exploit: http://www.securiteam.com/exploits/5IP040A1QI.html I've got the school to remove that, but I think they also have MySQL installed and I'm aware that out-of-the-box there have been some exploits of Admin Tools / Login in old versions. For all I know they also have PHPBB and the like installed ... The school is just using some cheap, shared hosting; the HTTP response header I get is: Apache/1.3.29 (Unix) (Red-Hat/Linux) Chili!Soft-ASP/3.6.2 mod_ssl/2.8.14 OpenSSL/0.9.6b PHP/4.4.9 FrontPage/5.0.2.2510 I'm looking for some means of checking if they have other junk installed (quite possibly from way back, and now unused) that might put the site at risk. I'm more interested in something that can scan for things like the MySQL Admin exploit rather than open ports etc. My guess is that they have little control over the hosting space that they have - but I'm a Windows DEV, so this *nix stuff is all Greek to me. I found http://www.beyondsecurity.com/ which looks like it might do what I want (within their evaluation :) ) but I have a worry about how to find out if they are well known / honest - otherwise I will be tipping them a wink with a Domain Name that may be at risk! Many thanks.

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  • SSD causing 100% CPU usage in Apache/PHP

    - by Tim Reynolds
    I wanted to increase the performance on my development laptop so I added an Intel 320 Series SSD as my primary drive. Everything is amazingly fast, as expected, except Apache/PHP. I develop Magento by using an Ubuntu 10.10 virtual machine. Information: Host OS: Win 7 Professional 64bit Guest OS: Ubuntu 10.10 32bit Processor: i7 Chipset QM55 SSD: Intel 320 Series 160gb 30% full HDD: Hitachi 320gb 50% full (in side bay using an adapter) Laptop: Lenovo T510 Using: Shared folders Apache Version: 2.2.16 PHP Version: 5.3.3-1 APC Version: 3.1.3p1 APC Memory: 128M Using tmpfs for cache, log, session directories in Magento In the VM running on the SSD (VM files and source files are on the same drive) loading a product page in the Admin takes on average 26.2 seconds and uses 100% CPU for nearly the entire time. In the VM running on the old HDD loading the same page takes on average 4.4 seconds. It mostly uses around 40-50% of the CPU while rendering the page. I have read this post: Performance issues when using SSD for a developer notebook (WAMP/LAMP stack)? It says to change some settings in the bios. I have turned any and all power management features off in the bios. I can't for the life of me understand why this would be happening.

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  • open_basedir problems with APC and Symfony2

    - by Stephen Orr
    I'm currently setting up a shared staging environment for one of our applications, written in PHP5.3 and using the Symfony2 framework. If I only host a single instance of the application per server, everything works as it should. However, if I then deploy additional instances of the application (which may or may not share the exact same code, dependent on client customisations), I get errors like this: [Tue Nov 06 10:19:23 2012] [error] [client 127.0.0.1] PHP Warning: require(/var/www/vhosts/application1/httpdocs/vendor/doctrine-common/lib/Doctrine/Common/Annotations/AnnotationRegistry.php): failed to open stream: Operation not permitted in /var/www/vhosts/application2/httpdocs/app/bootstrap.php.cache on line 1193 [Tue Nov 06 10:19:23 2012] [error] [client 127.0.0.1] PHP Fatal error: require(): Failed opening required '/var/www/vhosts/application1/httpdocs/app/../vendor/doctrine-common/lib/Doctrine/Common/Annotations/AnnotationRegistry.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/vhosts/application2/httpdocs/app/bootstrap.php.cache on line 1193 Basically, the second site is trying to require the files from the first site, but due to open_basedir restrictions it can't do that. I'm not willing to disable open_basedir as that is only masking the problem instead of solving it, and creates a dependency between applications that should not be present. I initially believed this was related to a Symfony2 error, but I've now tracked it down to an issue with APC; disabling APC also solves the error, but I'm concerned about the performance impact of doing so. Does anyone have any suggestions on what I might be able to do?

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  • Cannot increase Datastore

    - by k4w4zz
    Hello, We have an ESX 4.0 cluster with 2 hosts, EMC Clarion SAN storage with 10 LUNs. We have added 2 new 400 GB LUNs. All the LUNs are visible from both hosts. I have extended an existing 500 GB datastore with one of these 400 GB LUNs - the new datastore size is now 900 GB. I'd like to do the same operation with the second 400 GB LUN to extend another existing datastore but I'm not able to do it. The LUN is available to create a brand new datastore but is not visible to extend an existing one. I don't understand why everything was fine with the other one and why can't I do the same exact operation with this LUN. The result is the same on both hosts. The SAN admin have erased and re-created several times this LUN. I have rescan the HBA each time. In attachment you can find the result of the esxcfg-mpath -l and fdisk -l commands on both servers. Does somebody have an idea please?

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  • Microsoft Application Request Routing with Windows Authentication

    - by theplatz
    I'm running into a problem trying to get Windows Authentication working in an environment that uses Microsoft Application Request Routing and was hoping someone might be able to help. The problem I'm running into is that only some requests are authenticated, while others fail with 401 errors. I have followed the Special Case of Running IIS 7.0 in a Web Farm instructions found at http://blogs.msdn.com/b/webtopics/archive/2009/01/19/service-principal-name-spn-checklist-for-kerberos-authentication-with-iis-7-0.aspx to no avail. My current server setup looks like the following: ARR Two servers set up with IIS shared configuration using IIS 7.5 on Windows 2008 R2 Anonymous authentication turned on for the Default Web Site Web Farm Two servers running IIS 7.5 on Windows 2008 R2 Three web sites set up using port binding to differentiate between virtual hosts. Ports being used are 8000, 8001, and 8002 Application pools for Windows Authentication all use a common domain account SPN added to domain account for http/<virthalhost-name>:<port-number> and http/<virtualhost-name>.<fully-qualified-domain>:<port-number> The IIS logs show the following when authentication is working/failing. If I understand correctly, all requests should show DOMAIN\User_Name: 2012-11-19 15:03:17 CLUSTER-IP-ADDRESS GET /home/stylesheets/techweb.landing.css - 8002 DOMAIN\User_Name ARR-HOST-1-IP-ADDRESS 200 0 0 62 2012-11-19 15:03:17 CLUSTER-IP-ADDRESS GET /home/images/user-background-right.gif - 8002 - ARR-HOST-1-IP-ADDRESS 401 2 5 0 2012-11-19 15:03:17 CLUSTER-IP-ADDRESS GET /home/images/user-background-left.gif - 8002 DOMAIN\User_Name ARR-HOST-IP-ADDRESS 200 0 0 31 2012-11-19 15:03:17 CLUSTER-IP-ADDRESS GET /home/images/user-icon.png - 8002 - ARR-HOST-1-IP-ADDRESS 401 2 5 0 2012-11-19 15:03:17 CLUSTER-IP-ADDRESS GET /home/images/user-icon.png - 8002 - ARR-HOST-1-IP-ADDRESS 401 1 2148074248 0 2012-11-19 15:03:17 CLUSTER-IP-ADDRESS GET /home/images/application-icon.png - 8002 - ARR-HOST-1-IP-ADDRESS 401 1 2148074248 0 2012-11-19 15:03:17 CLUSTER-IP-ADDRESS GET /home/images/user-background-right.gif - 8002 - ARR-HOST-1-IP-ADDRESS 401 1 3221225581 15 2012-11-19 15:03:17 CLUSTER-IP-ADDRESS GET /home/images/building.gif - 8002 DOMAIN\User_Name ARR-HOST-2-IP-ADDRESS 200 0 0 218 Does anyone know what might cause this problem and how I can resolve it?

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  • Converting An Older VMWare Image to ESXi

    - by Bart Silverstrim
    I have just installed VMWare ESXi and imported one physical machine without issue and one virtual machine, from an older version of VMWare Server on a Linux system, to it without issue. But I have another machine (Windows XP), virtual running on the VMWare Server, that I can't get the Converter to work with. Converter runs, says everything is fine, but when I go to the ESXi VSphere manager and hit the button to power up that vm, the console stays black with a blinking cursor and the processor for that VM spikes 100% and stays there. An event log item in VSphere warns something about activation issues with Windows. Has anyone else run into this issue before? Is it something with the disk controller? I copied the folder with the VM directly to the storage drive on ESXi hoping to create a new machine and point the data store to that folder or at least that drive image; nope, something about not using an IDE controller (must be something with the older format). In short, converter is doing something that particular machine doesn't like, and I can't find a way to simply open that hard disk image or convert it unless someone else has seen this. I try attaching a bootable CD image for disk repair to see if it can check the hard drive but I can't seem to get the console to boot from it...either too slow on the button or it just isn't able to easily boot from a virtual drive image (.iso). Any suggestions or help?

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  • gentoo zlib removed = portage corrupted

    - by Shamanu4
    Hello I'm using gentoo not for a long time and have made such mistake: I've removed zlib package from system. Now i've got my portage system corrupted: # emerge --sync Traceback (most recent call last): File "/usr/bin/emerge", line 36, in <module> from _emerge.main import emerge_main File "/usr/lib64/portage/pym/_emerge/main.py", line 41, in <module> from _emerge.actions import action_config, action_sync, action_metadata, \ File "/usr/lib64/portage/pym/_emerge/actions.py", line 44, in <module> from _emerge.depgraph import backtrack_depgraph, depgraph, resume_depgraph File "/usr/lib64/portage/pym/_emerge/depgraph.py", line 40, in <module> from _emerge.FakeVartree import FakeVartree File "/usr/lib64/portage/pym/_emerge/FakeVartree.py", line 11, in <module> from portage.dbapi.vartree import vartree File "/usr/lib64/portage/pym/portage/dbapi/vartree.py", line 56, in <module> import re, shutil, stat, errno, copy, subprocess File "/usr/lib64/python2.6/subprocess.py", line 430, in <module> import pickle File "/usr/lib64/python2.6/pickle.py", line 1258, in <module> import binascii as _binascii ImportError: libz.so.1: cannot open shared object file: No such file or directory How can I reinstall zlip package and repair system?

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  • Optimizing Disk I/O & RAID on Windows SQL Server 2005

    - by David
    I've been monitoring our SQL server for a while, and have noticed that I/O hits 100% every so often using Task Manager and Perfmon. I have normally been able to correlate this spike with SUSPENDED processes in SQL Server Management when I execute "exec sp_who2". The RAID controller is controlled by LSI MegaRAID Storage Manager. We have the following setup: System Drive (Windows) on RAID 1 with two 280GB drives SQL is on a RAID 10 (2 mirroed drives of 280GB in two different spans) This is a database that is hammered during the day, but is pretty inactive at night. The DB size is currently about 13GB, and is used by approximately 200 (and growing) users a day. I have a couple of ideas I'm toying around with: Checking for Indexes & reindexing some tables Adding an additional RAID 1 (with 2 new, smaller, HDs) and moving the SQL's Log Data File (LDF) onto the new RAID. For #2, my question is this: Would we really be increasing disk performance (IO) by moving data off of the RAID 10 onto a RAID 1? RAID 10 obviously has better performance than RAID 1. Furthermore, SQL must write to the transaction logs before writing to the database. But on the flip side, we'll be reducing both the size of the disks as well as the amount of data written to the RAID 10, which is where all of the "meat" is - thereby increasing that RAID's performance for read requests. Is there any way to find out what our current limiting factor is? (The drives vs. the RAID Controller)? If the limiting factor is the drives, then maybe adding the additional RAID 1 makes sense. But if the limiting factor is the Controller itself, then I think we're approaching this thing wrong. Finally, are we just wasting our time? Should we instead be focusing our efforts towards #1 (reindexing tables, reducing network latency where possible, etc...)?

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  • Truncated content with Apache on Vagrant VM

    - by Nev Stokes
    I'm using Vagrant to run a CentOS VM in order to try and achieve local development parity with our live servers. I've symlinked /var/www/html with the /vagrant shared directory and am forwarding port 80 for viewing at http://localhost:4567. I'm developing using SublimeText 2 on OS X Mountain Lion. Once I figured that iptables was tripping me up, all was well and good. Until I noticed something strange. I have a sample HTML page consisting of several paragraphs of lorem copy. I can view this fine in a browser on OS X. But when I make an edit, for example removing a paragraph, and refresh the content is truncated with the paragraph I deleted still visible. When I cat the files on the server I can see the changes I made but these aren't even reflected when I curl localhost. I strongly suspect that it's a problem with my Apache settings — with which I didn't really tinker — as the issue doesn't arise when I stop Apache and run sudo python -m SimpleHTTPServer 80 in the directory to view pages instead. What gives?

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  • Disabling Laptop (PB TJ-75) faulty card reader Linux

    - by Gab
    My problem comes from that my laptop [PB TJ-75] has a faulty Alcor card reader. It’s 100% sure, the device is dead and unusable whatever the OS is. It cannot be disabled in BIOS [latest: Vendor: Phoenix Technologies LTD Version: V1.26 Release Date: 05/04/2010]. If I could take it apart from the main board easily, and if with that, the system would never look again for it, I’ll be very happy! Is it possible, has anyone ever tried this? Or maybe, replacing the BIOS with a more open one, which let you disable the card reader. Does this exists? Here's what I've tried to disable it so far. In Win7, I choose ‘disable’ in device manager and that’s ok. If not, the device keeps on appearing and disappearing and lot of resources are used. In Lubuntu 13.04, I got extra boot time, with the msg:'sdb, assuming drive cache, etc.’ I tried other distros (isos booted by grub). I can boot Puppy, Gparted, and Redobackup apparently without any problem. I cannot boot Debian, live or install + tried Crunchbang and Tails. I got a loop :’usb device, scsi n+1 blabla‘. I tried "nousb", no result, I have blacklisted EHCI, no result, then usb_storage module, better boot time in Lubuntu, with just the message "...data transfer failed", better shutdown time too. But, no way to use usb storage medias. In Debian, it ends with BusyBox prompt. Is it possible to just disable that Alcor card reader? Does it have a specific module? Is there a special kernel boot option that I missed? Does it have something to do with kernel recompiling, and if yes, how to do with isos? Programming a driver which says everything is ok (out of my comprehension for the moment)? Disabling device by vendor id? What is the best way?

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  • Sharp mx2600 driver cannot see all the paper trays

    - by Frank R
    I am wondering if someone might have experienced this problem and have a solution. I have just taken over a network about a month ago so it is hard to know what truly worked and didn't work. However the end users reported that they used to be able to choose the tray they wanted to print from in the printer preferences in the driver for the Sharp MX2600n device then send the print job. Now they only have two trays to choose from instead of the four trays that exist. The only thing I have changed that might relate to this network device is the Admin password on the domain controller. I haven't made any changes to the Sharp device or the driver, until recently when I tired to update the driver for this device but that didn't fix anything. The domain controller is a Server 2008 VM running in Hyper-visor and it is pushing the shared printer out to the domain. I have looked at the web interface to manage the device and I can see all four paper trays in there, however if I try to see the number of trays from the driver interface, I can only see the top two paper trays and there should be four of them. This is the same with the admin account on the server or a workstation inside the domain, also a standard user account see's the same result. I have even tried updating the tray status within the driver to show more trays, but that doesn't help. I am hoping there is someone out there that has experienced this problem and knows a solution.

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