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  • Can I see the SMTP session log when Mail.app connects to an SMPT server?

    - by Charles Stewart
    Problem: I've set up a mail server using SASL authentication, and have given Mail.app (on Mac Os 10.4) the login information it needs to connect. I wrote a test message for it to deliver to my server: the Activity window shows that it tries to deliver the message, but then it simply stops, with no indication of error, except that the test message is left in the Outbox. How can I find out what went wrong? Is there some log file I don't know about?

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  • In Mail.app, move the reply to the original email's folder?

    - by Charles Brossollet
    As many, I find it handy to have emails organized by folders, but I don't like the fact that sent mails are in a separate folder. My idea would be that when I answer to an email that is already in a folder, the answer is placed automatically in that same folder. Is there a script or a plugin to do this in Mail.app? The corresponding add-on for thunderbird is Copy sent to current

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  • In Mail.app, how do I automatically move the reply to the original email's folder?

    - by Charles Brossollet
    As many, I find it handy to have emails organized by folders, but I don't like the fact that sent mails are in a separate folder. My idea would be that when I answer to an email that is already in a folder, the answer is placed automatically in that same folder. Is there a script or a plugin to do this in Mail.app? The corresponding add-on for thunderbird is Copy sent to current

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  • SQL SERVER – Puzzle to Win Print Book – Explain Value of PERCENTILE_CONT() Using Simple Example

    - by pinaldave
    From last several days I am working on various Denali Analytical functions and it is indeed really fun to refresh the concept which I studied in the school. Earlier I wrote article where I explained how we can use PERCENTILE_CONT() to find median over here SQL SERVER – Introduction to PERCENTILE_CONT() – Analytic Functions Introduced in SQL Server 2012. Today I am going to ask question based on the same blog post. Again just like last time the intention of this puzzle is as following: Learn new concept of SQL Server 2012 Learn new concept of SQL Server 2012 even if you are on earlier version of SQL Server. On another note, SQL Server 2012 RC0 has been announced and available to download SQL SERVER – 2012 RC0 Various Resources and Downloads. Now let’s have fun following query: USE AdventureWorks GO SELECT SalesOrderID, OrderQty, ProductID, PERCENTILE_CONT(0.5) WITHIN GROUP (ORDER BY ProductID) OVER (PARTITION BY SalesOrderID) AS MedianCont FROM Sales.SalesOrderDetail WHERE SalesOrderID IN (43670, 43669, 43667, 43663) ORDER BY SalesOrderID DESC GO The above query will give us the following result: The reason we get median is because we are passing value .05 to PERCENTILE_COUNT() function. Now run read the puzzle. Puzzle: Run following T-SQL code: USE AdventureWorks GO SELECT SalesOrderID, OrderQty, ProductID, PERCENTILE_CONT(0.9) WITHIN GROUP (ORDER BY ProductID) OVER (PARTITION BY SalesOrderID) AS MedianCont FROM Sales.SalesOrderDetail WHERE SalesOrderID IN (43670, 43669, 43667, 43663) ORDER BY SalesOrderID DESC GO Observe the result and you will notice that MidianCont has different value than before, the reason is PERCENTILE_CONT function has 0.9 value passed. For first four value the value is 775.1. Now run following T-SQL code: USE AdventureWorks GO SELECT SalesOrderID, OrderQty, ProductID, PERCENTILE_CONT(0.1) WITHIN GROUP (ORDER BY ProductID) OVER (PARTITION BY SalesOrderID) AS MedianCont FROM Sales.SalesOrderDetail WHERE SalesOrderID IN (43670, 43669, 43667, 43663) ORDER BY SalesOrderID DESC GO Observe the result and you will notice that MidianCont has different value than before, the reason is PERCENTILE_CONT function has 0.1 value passed. For first four value the value is 709.3. Now in my example I have explained how the median is found using this function. You have to explain using mathematics and explain (in easy words) why the value in last columns are 709.3 and 775.1 Hint: SQL SERVER – Introduction to PERCENTILE_CONT() – Analytic Functions Introduced in SQL Server 2012 Rules Leave a comment with your detailed answer by Nov 25's blog post. Open world-wide (where Amazon ships books) If you blog about puzzle’s solution and if you win, you win additional surprise gift as well. Prizes Print copy of my new book SQL Server Interview Questions Amazon|Flipkart If you already have this book, you can opt for any of my other books SQL Wait Stats [Amazon|Flipkart|Kindle] and SQL Programming [Amazon|Flipkart|Kindle]. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Function, SQL Puzzle, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • SQL SERVER – 2011 – Introduction to SEQUENCE – Simple Example of SEQUENCE

    - by pinaldave
    SQL Server 2011 will contain one of the very interesting feature called SEQUENCE. I have waited for this feature for really long time. I am glad it is here finally. SEQUENCE allows you to define a single point of repository where SQL Server will maintain in memory counter. USE AdventureWorks2008R2 GO CREATE SEQUENCE [Seq] AS [int] START WITH 1 INCREMENT BY 1 MAXVALUE 20000 GO SEQUENCE is very interesting concept and I will write few blog post on this subject in future. Today we will see only working example of the same. Let us create a sequence. We can specify various values like start value, increment value as well maxvalue. -- First Run SELECT NEXT VALUE FOR Seq, c.CustomerID FROM Sales.Customer c GO -- Second Run SELECT NEXT VALUE FOR Seq, c.AccountNumber FROM Sales.Customer c GO Once the sequence is defined, it can be fetched using following method. Every single time new incremental value is provided, irrespective of sessions. Sequence will generate values till the max value specified. Once the max value is reached, query will stop and will return error message. Msg 11728, Level 16, State 1, Line 2 The sequence object ‘Seq’ has reached its minimum or maximum value. Restart the sequence object to allow new values to be generated. We can restart the sequence from any particular value and it will work fine. -- Restart the Sequence ALTER SEQUENCE [Seq] RESTART WITH 1 GO -- Sequence Restarted SELECT NEXT VALUE FOR Seq, c.CustomerID FROM Sales.Customer c GO Let us do final clean up. -- Clean Up DROP SEQUENCE [Seq] GO There are lots of things one can find useful about this feature. We will see that in future posts. Here is the complete code for easy reference. USE AdventureWorks2008R2 GO CREATE SEQUENCE [Seq] AS [int] START WITH 1 INCREMENT BY 1 MAXVALUE 20000 GO -- First Run SELECT NEXT VALUE FOR Seq, c.CustomerID FROM Sales.Customer c GO -- Second Run SELECT NEXT VALUE FOR Seq, c.AccountNumber FROM Sales.Customer c GO -- Restart the Sequence ALTER SEQUENCE [Seq] RESTART WITH 1 GO -- Sequence Restarted SELECT NEXT VALUE FOR Seq, c.CustomerID FROM Sales.Customer c GO -- Clean Up DROP SEQUENCE [Seq] GO Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology

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  • Data Auditor by Example

    - by Jinjin.Wang
    OWB has a node Data Auditors under Oracle Module in Projects Navigator. What is data auditor and how to use it? I will give an introduction to data auditor and show its usage by examples. Data auditor is an important tool in ensuring that data quality levels meet business requirements. Data auditor validates data against a set of data rules to determine which records comply and which do not. It gathers statistical metrics on how well the data in a system complies with a rule by auditing and marking how many errors are occurring against the audited table. Data auditors are typically scheduled for regular execution as part of a process flow, to monitor the quality of the data in an operational environment such as a data warehouse or ERP system, either immediately after updates like data loads, or at regular intervals. How to use data auditor to monitor data quality? Only objects with data rules can be monitored, so the first step is to define data rules according to business requirements and apply them to the objects you want to monitor. The objects can be tables, views, materialized views, and external tables. Secondly create a data auditor containing the objects. You can configure the data auditor and set physical deployment parameters for it as optional, which will be used while running the data auditor. Then deploy and run the data auditor either manually or as part of the process flow. After execution, the data auditor sets several output values, and records that are identified as not complying with the defined data rules contained in the data auditor are written to error tables. Here is an example. We have two tables DEPARTMENTS and EMPLOYEES (see pic-1 and pic-2. Click here for DDL and data) imported into OWB. We want to gather statistical metrics on how well data in these two tables satisfies the following requirements: a. Values of the EMPLOYEES.EMPLOYEE_ID attribute are three-digit numbers. b. Valid values for EMPLOYEES.JOB_ID are IT_PROG, SA_REP, SH_CLERK, PU_CLERK, and ST_CLERK. c. EMPLOYEES.EMPLOYEE_ID is related to DEPARTMENTS.MANAGER_ID. Pic-1 EMPLOYEES Pic-2 DEPARTMENTS 1. To determine legal data within EMPLOYEES or legal relationships between data in different columns of the two tables, firstly we define data rules based on the three requirements and apply them to tables. a. The first requirement is about patterns that an attribute is allowed to conform to. We create a Domain Pattern List data rule EMPLOYEE_PATTERN_RULE here. The pattern is defined in the Oracle Database regular expression syntax as ^([0-9]{3})$ Apply data rule EMPLOYEE_PATTERN_RULE to table EMPLOYEES.

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  • Good Customer Service Example

    - by MightyZot
    Here’s another good customer service example for you! My wife purchased a Galaxy last week and she loves the phone.  She asked me to add it to our AT&T Microcell last night. I purchased the AT&T Microcell a couple of years ago, because cell signal out where I live sucks! Since microcells are managed on the AT&T web site, I went to the site and tried to sign in. Naturally, having not managed that microcell in a couple of years…and much to my chagrin…I discovered that I didn’t know my password OR my user ID. So, I decided to call and see if I could get my account reset that late in the day (we’re talking last night, so it was well after 7pm.) I called the technical support line, touched the appropriate numbers to navigate to microcell support, turned on my speaker phone, and prepared for the long wait. After about 45 seconds I was delighted to hear “Jeffrey” break in and ask what he could help me with. I explained that I have not managed my microcell for some time and had forgotten the user name and password.  “No problem”, he replied, and he asked me for the line I used to register the microcell. After confirming the last four digits of my IMEI number, he asked me for my wife’s number. I gave him my wife’s number and he said, “I’ve taken care of it Mr Pope. Just have her reboot her phone and you should see your microcell.” We rebooted her phone, it connected to the microcell, and voila, she was online! “Is there anything else I can help you with while I’ve got you on the line”, he said. “Nope”, I replied. “Ok, have a great night.” What made this a great customer service experience for me was that “Jeffrey” didn’t stop at giving me my user account and password, which I would probably forget anyway after setting up my wife’s new phone. Instead, he solved the real problem for me – adding my wife’s new phone to my microcell. Great job Jeffrey!

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  • Metro-Bootstrap + jQuery + Overscroll

    - by MikeParks
    Originally posted on: http://geekswithblogs.net/MikeParks/archive/2013/10/19/dashboard--metro-bootstrap--jquery--overscroll.aspxJust playing around with some jQuery. Pretty cool stuff :) Metro-Bootstrap: http://talkslab.github.io/metro-bootstrap/ Overscroll: http://www.azoffdesign.com/overscroll Dashboard Demo Apps App 1 App 2 App 3 App 4 App 5 App 6 App 7 App 8 App 9 App 10 App 11 App 12 App 13 App 14 Tweet

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  • Developing a cloud based app

    - by user134897
    I am a company owner that has developed a cloud based app. My code writer has told me how good he is more than once, well, better stated, he did a good job telling me he was better than everyone else in my rather small community. In the last 18 months I have spent nearly 160,000.00 dollars trying to get this company to the "making money" stage. I am now nearly broke, sitting on the edge of a brilliant marketing plan to launch a much needed cloud based app. We did launch our app last year (late 2013), and the feedback was amazing from the users. One user that signed up to use the free app stated that we needed to call him the moment our company goes public because he wants to be the first to buy stock. Now, here's my problem. We did not originally set out to develop a freemium app, we just sort of ended up there by the natural progression of the app. So, now I have an app that really needs to be scrapped and re-built. Although I do feel my code writer has displayed some brilliance in what he has done, he was extremely weak on graphics and every time we speak he tells me there is a newer better way to code that he is trying to learn. So, here's the million dollar question. Ho do I find code writers that already know the newest, best ways to write code? Or maybe better asked, what is the newest best code writing technique? Second, is it even possible to find code writers that are good at graphics? In short, I am nearly broke and need to start over, but I do not know where to find people qualified to write it good the first time around and display good graphic skills. I am trying to build a team of writers instead of just one person. Maybe 3 good at code and two good at graphics, but I am clueless as to what criteria I should use to determine if I am building the right team members. Please help, I am sure you can tell I am fairly lost by my continued rambling.

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  • Looking for a real-world example illustrating that composition can be superior to inheritance

    - by Job
    I watched a bunch of lectures on Clojure and functional programming by Rich Hickey as well as some of the SICP lectures, and I am sold on many concepts of functional programming. I incorporated some of them into my C# code at a previous job, and luckily it was easy to write C# code in a more functional style. At my new job we use Python and multiple inheritance is all the rage. My co-workers are very smart but they have to produce code fast given the nature of the company. I am learning both the tools and the codebase, but the architecture itself slows me down as well. I have not written the existing class hierarchy (neither would I be able to remember everything about it), and so, when I started adding a fairly small feature, I realized that I had to read a lot of code in the process. At the surface the code is neatly organized and split into small functions/methods and not copy-paste-repetitive, but the flip side of being not repetitive is that there is some magic functionality hidden somewhere in the hierarchy chain that magically glues things together and does work on my behalf, but it is very hard to find and follow. I had to fire up a profiler and run it through several examples and plot the execution graph as well as step through a debugger a few times, search the code for some substring and just read pages at the time. I am pretty sure that once I am done, my resulting code will be short and neatly organized, and yet not very readable. What I write feels declarative, as if I was writing an XML file that drives some other magic engine, except that there is no clear documentation on what the XML should look like and what the engine does except for the existing examples that I can read as well as the source code for the 'engine'. There has got to be a better way. IMO using composition over inheritance can help quite a bit. That way the computation will be linear rather than jumping all over the hierarchy tree. Whenever the functionality does not quite fit into an inheritance model, it will need to be mangled to fit in, or the entire inheritance hierarchy will need to be refactored/rebalanced, sort of like an unbalanced binary tree needs reshuffling from time to time in order to improve the average seek time. As I mentioned before, my co-workers are very smart; they just have been doing things a certain way and probably have an ability to hold a lot of unrelated crap in their head at once. I want to convince them to give composition and functional as opposed to OOP approach a try. To do that, I need to find some very good material. I do not think that a SCIP lecture or one by Rich Hickey will do - I am afraid it will be flagged down as too academic. Then, simple examples of Dog and Frog and AddressBook classes do not really connivence one way or the other - they show how inheritance can be converted to composition but not why it is truly and objectively better. What I am looking for is some real-world example of code that has been written with a lot of inheritance, then hit a wall and re-written in a different style that uses composition. Perhaps there is a blog or a chapter. I am looking for something that can summarize and illustrate the sort of pain that I am going through. I already have been throwing the phrase "composition over inheritance" around, but it was not received as enthusiastically as I had hoped. I do not want to be perceived as a new guy who likes to complain and bash existing code while looking for a perfect approach while not contributing fast enough. At the same time, my gut is convinced that inheritance is often the instrument of evil and I want to show a better way in a near future. Have you stumbled upon any great resources that can help me?

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  • php script google maps points from mysql (google example)

    - by user1637477
    I have recently added style information to my maps script, and it stopped working. Have I done something wrong? Guess you can tell I'm very new to this. Any help appreciated. <!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml"><head> <meta http-equiv="content-type" content="text/html; charset=utf-8"><title>Google Maps AJAX + mySQL/PHP Example</title> <script src="http://maps.google.com/maps/api/js?sensor=false" type="text/javascript"></script> <script type="text/javascript"> //<![CDATA[ ( *******************I INSERTED HERE ) var styles = [ { stylers: [ { hue: "#00ffe6" }, { saturation: -20 } ] },{ featureType: "road", elementType: "geometry", stylers: [ { lightness: 100 }, { visibility: "simplified" } ] },{ featureType: "road", elementType: "labels", stylers: [ { visibility: "off" } ] } ];**( ******************************** THROUGH TO HERE ) map.setOptions({styles: styles}); var customIcons = { restaurant: { icon: 'http://labs.google.com/ridefinder/images/mm_20_blue.png', shadow: 'http://labs.google.com/ridefinder/images/mm_20_shadow.png' }, bar: { icon: 'http://labs.google.com/ridefinder/images/mm_20_red.png', shadow: 'http://labs.google.com/ridefinder/images/mm_20_shadow.png' } }; function load() { var map = new google.maps.Map(document.getElementById("map"), { center: new google.maps.LatLng(-37.7735, 175.1418), zoom: 10, mapTypeId: 'roadmap' }); var infoWindow = new google.maps.InfoWindow; // Change this depending on the name of your PHP fileBHBHBHBHBHBHBHBBBBBBBBBBBBBBBBBBBBBBBBBBB downloadUrl("mywebsite-no i did this just a minute ago", function(data) { var xml = data.responseXML; var markers = xml.documentElement.getElementsByTagName("marker"); for (var i = 0; i < markers.length; i++) { var name = markers[i].getAttribute("name"); var address = markers[i].getAttribute("address"); var type = markers[i].getAttribute("type"); var point = new google.maps.LatLng( parseFloat(markers[i].getAttribute("lat")), parseFloat(markers[i].getAttribute("lng"))); var html = "<b>" + name + "</b> <br/>" + address; var icon = customIcons[type] || {}; var marker = new google.maps.Marker({ map: map, position: point, icon: icon.icon, shadow: icon.shadow }); bindInfoWindow(marker, map, infoWindow, html); } }); } function bindInfoWindow(marker, map, infoWindow, html) { google.maps.event.addListener(marker, 'click', function() { infoWindow.setContent(html); infoWindow.open(map, marker); }); } function downloadUrl(url, callback) { var request = window.ActiveXObject ? new ActiveXObject('Microsoft.XMLHTTP') : new XMLHttpRequest; request.onreadystatechange = function() { if (request.readyState == 4) { request.onreadystatechange = doNothing; callback(request, request.status); } }; request.open('GET', url, true); request.send(null); } function doNothing() {} //]]> </script><!--Adobe Edge Runtime--> <script type="text/javascript" charset="utf-8" src="map500x1000_edgePreload.js"></script> <style> .edgeLoad-EDGE-12956064 { visibility:hidden; } </style> <!--Adobe Edge Runtime End--> </head> <body onload="load()"> <div id="map" style="width: 1000px; height: 1000px;" class="edgeLoad-EDGE-12956064"></div> </body></html>

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  • Downloading stuff from Oracle: an example

    - by user12587121
    Introduction Oracle has a lot of software on offer.  Components of the stack can evolve at different rates and different versions of the components may be in use at any given time.  All this means that even the process of downloading the bits you need can be somewhat daunting.  Here, by way of example, and hopefully to convince you that there is method in the downloading madness,  we describe how to go about downloading the bits for Oracle Identity Manager  (OIM) 11.1.1.5.Firstly, a couple of preliminary points: Folks with Oracle products already installed and looking for bug fixes, patch bundles or patch sets would go directly to the Oracle support website. This Oracle document is a comprehensive description of the Oracle FMW download process and the licensing that applies to downloaded software.   Downloading Oracle Identity Manager 11.1.1.5     To be sure we download the right versions, first locate the Certification Matrix for OIM 11.1.1.5: first go to the Fusion Certification Page then go to the “System Requirements and Supported Platforms for Oracle Identity and Access Management 11gR1” link. Let’s assume you have a 64 bit Linux Machine and an Oracle database already.  Then our  goal is to end up with a list of files like the following: jdk-6u29-linux-x64.bin                    (Java JDK)V26017-01.zip                             (the Repository Creation Utility to create the DB schemas)wls1035_generic.jar                       (the Weblogic Application Server)ofm_iam_generic_11.1.1.5.0_disk1_1of1.zip (the Identity Managament bits)ofm_soa_generic_11.1.1.5.0_disk1_1of2.zip (the SOA bits)ofm_soa_generic_11.1.1.5.0_disk1_2of2.zip jdevstudio11115install.exe                (optional: JDeveloper IDE)soa-jdev-extension.zip                    (optional: SOA extensions for JDeveloper) Downloading the bits 1.    Download the Java JDK, 64 bit version 1.6.0_24+.2.    Download the RCU: here you will see that the RCU is mentioned on the Identity Management home page but no link is provided.  Do not panic.  Due to the amount and turnover of software available only the latest versions are available for download from the main Oracle site.  Over time software gets moved on to the Oracle edelivery site and it is here that we find the RCU version we require: a.    Go to edelivery: https://edelivery.oracle.com b.    Choose Pack ‘ Oracle Fusion Middleware’ and ‘Linux x86-64’ c.    Click on ‘Oracle Fusion Middleware 11g Media Pack for Linux x86-64’ d.    Download: ‘Oracle Fusion Middleware Repository Creation Utility 11g (11.1.1.5.0) for Linux x86’ (V26017.zip) 3.    Download the Weblogic Application Server: WLS 10.3.54.    Download the Oracle Identity Manager bits: one point to clarify here is that currently  the Identity Management bits come in two trains, essentially one for the Directory Services piece and the other for the Access Management and Identity Management parts.  We need to be careful not to confuse the two, in particular to be clear which of the trains is being referred to by  the documentation: a.   So, with this in mind, go to ‘ Oracle Identity and Access Management (11.1.1.5.0)’ and download Disk1. 5.    Download the SOA bits: a.    Go to the edelivery area as for the RCU and download: i.    Oracle SOA Suite 11g Patch Set 4 (11.1.1.5.0) (Part 1 of 2) ii.    Oracle SOA Suite 11g Patch Set 4 (11.1.1.5.0) (Part 2 of 2) 6.    You will want to download some development tooling (for plugins or BPEL workflow development): a.    Download Jdeveloper 11.1.1.5 (11.1.1.6 may work but best to stick to the versions that correspond to the WLS version we are using) b.    Go to the site for  SOA tools and download the SOA Composite Editor 11.1.1.5 That’s it, you may proceed to the installation. 

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  • Poor Customer Service Example

    - by MightyZot
    Lately I have been frustrated by examples of poor customer service. At least one is worth writing about because I don’t think companies realize the effects of their service policies on loyal customers. Bad Customer Service Example #1 Recently, I received an offer in the mail from my cable company, suddenLink. The offer was for an updated TiVo for $12/mo. Normally I ignore offers like this one because I already have the service they’re offering and many times advertisers are offering alternatives to what is already an excellent product offering. I tend to exhibit a high level of loyalty to the products and brands that I use. In this case, we were looking to upgrade our TiVo and this deal is attractive for several reasons: I don’t want to pay a huge amount up-front for the device, so paying a monthly amount for the device is attractive to me. My entertainment is almost all on a single invoice. I’m no longer going to be billed by suddenLink and TiVo. TiVo is still involved, so I am still loyal to the brand I love. I have resisted moving to other DVRs and services for over a decade. I called suddenLink to order the new TiVo and was rewarded with great customer service. In fact, I can’t remember ever getting poor customer service from suddenLink. They are always there to answer my technical support questions and they are very responsive to outages. Then I called TiVo. First of all, I chose the option on the phone system to change or cancel my service, which was consequently met by an inordinate hold time. (I’m calling this time inordinate because I get through very quickly if I want to purchase something.) This is a trend that I’ve noticed with companies – if you want me to be loyal to you, it should be just as easy to cancel your service as it is to purchase it. Because, I should never be cancelling because I am unhappy. And, if you ever want my business again, or more importantly a reference, then you’d better make the exit door open just as easy as the enter door. After quite some time on hold, I talked to “Victor” who was very courteous. Victor canceled my service and then told me that I could keep my current TiVo and transfer recorded programs to it from the new TiVo.  Cool I said, but what about the cost?  He said there was no extra cost.  This was also attractive to me because I paid for my TiVo and it would be good to use it for something at least.  That was four months ago. This month I noticed that TiVo was still charging me for my original service. I was a little upset, but I decided to give them the benefit of the doubt. After all, I am a loyal TiVo customer and I have resisted moving to other solutions for over a decade. I’m sure they will do whatever it takes to keep my business, through TiVo or through suddenLink. After quite some time on hold, I was able to talk to a customer service representative, “Les”. I explained that I am a loyal TiVo customer, but I purchased this deal through my cable provider. I’m still with TiVo, I just wanted a single bill and to take advantage of the pay-over-time option. “Les” told me that he was very sorry to hear that I’m leaving TiVo, to which I responded again that I wasn’t leaving TiVo, I just want one invoice, and to take advantage of the pay-over-time. So, after explaining that I requested a termination of the non-suddenLink account (TiVo can see both of course), I was put on hold again for quite some time while my refund was “approved”.  “Les” said that he could see my cancellation request back in July. Note that it is now November, so they have billed me inappropriately four times. After quite some time, he came back on the line and told me that he was able to “get me most of my money back.” He got approval to refund 90 days. Even though I requested cancellation of one of my accounts, TiVo has that cancellation request on file and they admit overbilling me, I am going to get “most” of my money back. To top this experience off, when we were ready to hang up, “Les” told me that he was sorry to see me go and that he hoped I would come back to TiVo again. Again, I explained to “Les” that I have not left TiVo. I am just paying them through suddenLink. At that point, he went into a small dissertation about how this is a special arrangement they have with suddenLink and very few others. He made me feel like I was doing something wrong. Why should I feel that way? TiVo made the deal with suddenLink, not me, and the deal seemed like a good compromise for me to be able to get what I need. Here is what TiVo Customer Service accomplished on those two calls – I no longer feel like I need to be loyal to the TiVo brand or service. If I had been treated better on these two calls, I would still be recommending TiVo to my friends. They would still be getting revenue from a loyal customer, who paid the same rate for over a decade, and this article wouldn’t be here for you to read. Interesting… In my opinion, if you want brand loyalty, be loyal to your customers!

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  • named-checkzone reports 'ns.example.com.ns' has no address records (A or AAAA)

    - by hydroparadise
    The first thing I see wrong is that its a recursion problem. But I'm not sure where the problems lie in my reverse lookup file. ns should report back as ns.example.com but instead getting ns.example.com.ns. Of course it wouldn't find any entries for that name because there isn't one, nor is it supposed to. Here's my reverse file: $TTL 86400 @ IN SOA ns.example.com root.example.com. ( 16071990 ; Serial 3600 ; Refresh 1800 ; Retry 604800 ; Expire 86400 ; Minimum TTL ) @ IN NS ns.example.com It's not extraordinarily complicated. What my question is, what other files affect the output for named-checkzone when checking a name against the revers file?

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  • How to assign a keyboard shortcut to a specific New Window template in Terminal.app?

    - by Mike
    I have a template set up in Snow Leopard's Terminal.app to create a new window or tab with my preferred emulation settings for a particular host that I use. I'd like to assign a keyboard shortcut to that template so that I can quickly create a new window with those settings. I tried using the Keyboard Shortcuts System Preference pane to do it. I can assign the shortcut key to the MyTemplate submenu, but it doesn't work when I try to use it. I suspect because the MyTemplate is listed in multiple submenus -- one for New Window and one for New Tab. How can I assign a keyboard shortcut to my new fancy template? PS. I do NOT wish to change my default (cmd-N) template.

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  • how to use appcfg.py for google-app-engine projects created using google's eclipse plugin?

    - by Aadith
    I have created a google-app-engine java project in Eclipse using Google's Eclipse plugin. My previous attempt to deploy failed. Now, when I retry, I get the following message: Unable to update app: Error posting to URL : http://appengine.google.com/api/appversion/create?app_id=mybdaywisherversion=1 409 conflict Another transaction for this user is already in progress for this app and major version. That user can undo the transaction with appcfg.py's "rollback" command. Now, I have always used the google-app-engine features from inside Eclipse only and have not a clue how to run the appcfg.py command. Could not get much help from documentation available over the internet. The only thing I could make out was for mac (I'm on mac), the command to be used is appcfg.sh. Inside Eclipse, I looked where App-Engine SDK is located on my machine and went to that location. Even found appcfg.sh there. But when I try to run it, it only reports the error "command not found". Tried various alternatives to run it (like tried running it with sudo, tried running it as ./appcfg.sh by going to whether its located) but no success Can someone please tell me the step I will have to follow to run the apcfg command?

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  • Trying to access App.config file for mail settings but fails to work.

    - by mw
    Hello we have a Business Logic Layer which has an Email Services Class. In this class we have a method which will create an email(This part works and compiles fine). However when we try to access the app config file in order to test the method we get an error saying - Can't retrieve the app config mail settings and says all values are null when they are not. Here is the app config section for our code: <mailSettings> <smtp deliveryMethod="Network" from="[email protected]"> <network host="localhost" port="25" defaultCredentials="true"/> </smtp> </mailSettings> Here is there code we use to connect to the app.config: private System.Net.Configuration.MailSettingsSectionGroup mailSettings; SmtpClient client = new SmtpClient(mailSettings.Smtp.Network.Host, mailSettings.Smtp.Network.Port); What are we doing wrong here?

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  • Writing a code example

    - by Stefano Borini
    I would like to have your feedback regarding code examples. One of the most frustrating experiences I sometimes have when learning a new technology is finding useless examples. I think an example as the most precious thing that comes with a new library, language, or technology. It must be a starting point, a wise and unadulterated explanation on how to achieve a given result. A perfect example must have the following characteristics: Self contained: it should be small enough to be compiled or executed as a single program, without dependencies or complex makefiles. An example is also a strong functional test if you correctly installed the new technology. The more issues could arise, the more likely is that something goes wrong, and the more difficult is to debug and solve the situation. Pertinent: it should demonstrate one, and only one, specific feature of your software/library, involving the minimal additional behavior from external libraries. Helpful: the code should bring you forward, step by step, using comments or self-documenting code. Extensible: the example code should be a small “framework” or blueprint for additional tinkering. A learner can start by adding features to this blueprint. Recyclable: it should be possible to extract parts of the example to use in your own code Easy: An example code is not the place to show your code-fu skillz. Keep it easy. helpful acronym: SPHERE. Prototypical examples of violations of those rules are the following: Violation of self-containedness: an example spanning multiple files without any real need for it. If your example is a python program, keep everything into a single module file. Don’t sub-modularize it. In Java, try to keep everything into a single class, unless you really must partition some entity into a meaningful object you need to pass around (and java mandates one class per file, if I remember correctly). Violation of Pertinency: When showing how many different shapes you can draw, adding radio buttons and complex controls with all the possible choices for point shapes is a bad idea. You de-focalize your example code, introducing code for event handling, controls initialization etc., and this is not part the feature you want to demonstrate, they are unnecessary noise in the understanding of the crucial mechanisms providing the feature. Violation of Helpfulness: code containing dubious naming, wrong comments, hacks, and functions longer than one page of code. Violation of Extensibility: badly factored code that have everything into a single function, with potentially swappable entities embedded within the code. Example: if an example reads data from a file and displays it, create a method getData() returning a useful entity, instead of opening the file raw and plotting the stuff. This way, if the user of the library needs to read data from a HTTP server instead, he just has to modify the getData() module and use the example almost as-is. Another violation of Extensibility comes if the example code is not under a fully liberal (e.g. MIT or BSD) license. Violation of Recyclability: when the code layout is so intermingled that is difficult to easily copy and paste parts of it and recycle them into another program. Again, licensing is also a factor. Violation of Easiness: Yes, you are a functional-programming nerd and want to show how cool you are by doing everything on a single line of map, filter and so on, but that could not be helpful to someone else, who is already under pressure to understand your library, and now has to understand your code as well. And in general, the final rule: if it takes more than 10 minutes to do the following: compile the code, run it, read the source, and understand it fully, it means that the example is not a good one. Please let me know your opinion, either positive or negative, or experience on this regard.

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  • Server side includes on app engine (<!-- include virtual="header.html" -->)?

    - by Alexandre H. Tremblay
    Hi, I have been trying to figure this out a while. I would like to make my app engine website use basic html and shtml whenever in order to avoid the slow warm-up phase of jsp apps on app engine. This is so that my landing pages load instantly. Basically, I am trying to include an html file into my main html file (index.html - I tried index.shtml). This is the command I try: <!-- include virtual="header.html" --> However it does not work. The server side includes to not seem to get executed in app engine. Do I need to enable these commands somewhere first - or does app engine simply not allow them?

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  • is the sender of google-app-engine allow my own gmail..

    - by zjm1126
    my gmail is [email protected] i can only use [email protected] in the sender=".." ,yes ?? from google.appengine.api import mail message = mail.EmailMessage(sender="[email protected]", subject="Your account has been approved") message.to = "[email protected]" message.body = """ Dear Albert: Your example.com account has been approved. You can now visit http://www.example.com/ and sign in using your Google Account to access new features. Please let us know if you have any questions. The example.com Team """ message.send() thanks

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  • What's a Java alternative to Google App Engine for developing iPhone Push Notification services?

    - by bpapa
    I'm a Java programmer who is working on an iPhone application. I'd like it to use Push Notification services. I originally thought I could use Google App Engine to provide the payloads to Apple, but I see now that it won't be possible because App Engine doesn't support the low-level socket programming that is needed to communicate with Apple. Are there any alternatives to Google App Engine that let me use Java? In brief, I'm wondering if there is a free hosting platform that supports Java and Socket Programming

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  • Python Newbie: Sphinx on App Engine - too much at a time?

    - by Pekka
    Following up on my last year's question on documentation, I now want to get started and try out Python-based Sphinx for putting together the developer documentation for a PHP CMS I've been working on. Instead of setting up Python locally on my workstation, I would like to run it on a publicly accessible web server from the start. All the web hosting packages I have access to run on the LAMP stack, and I'm reluctant to buy Python-based hosting. I am very interested in the Google App Engine, the free quotas they provide will do for me a hundred times over, and even if not, their pricing looks very reasonable. Now I have zero knowledge of Python - getting Sphinx to work would be my first contact with it - and very little time. As far as I understand, the platform and python libraries the App Engine provides are very compatible to a standard Python library but not identical. So my question is: Can Sphinx run on App Engine at all? Is installing Sphinx on the App Engine as straightforward as if I would install it on top of a normal Python installation? Or will the App Engine's environment require tweaking of the source code that I can't perform in reasonable time with my current level of Python? Should I be installing Sphinx on a local server and a "normal" Python stack instead first? Does anybody know any helpful How-to's, tutorials or other resources for this?

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