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  • Windows 7 doesn't boot after Ubuntu install

    - by Omu
    I had windows 7 installed on my pc, then I installed Ubuntu 10.10/ During the installation process I have chosen to manually set my partitions: I set a 10GB drive for ubuntu root 1GB drive for swap and for boot drive I've chosen the one used by windows 7 Now I can boot ubuntu, I have the windows 7 option in the boot list, but when I choose Windows 7, it shows me a black screen for a second and returns back to boot screen. Boot Info Script 0.55 dated February 15th, 2010 ============================= Boot Info Summary: ============================== = Windows is installed in the MBR of /dev/sda sda1: _________________________________________________________________________ File system: ntfs Boot sector type: Grub 2 Boot sector info: Grub 2 is installed in the boot sector of sda1 and looks at sector 304908237 of the same hard drive for core.img, but core.img can not be found at this location. No errors found in the Boot Parameter Block. Operating System: Windows 7 Boot files/dirs: /bootmgr /Boot/BCD /Windows/System32/winload.exe sda2: _________________________________________________________________________ File system: ntfs Boot sector type: Windows XP Boot sector info: No errors found in the Boot Parameter Block. Operating System: Boot files/dirs: sda3: _________________________________________________________________________ File system: Extended Partition Boot sector type: - Boot sector info: sda5: _________________________________________________________________________ File system: ext4 Boot sector type: - Boot sector info: Operating System: Ubuntu 10.10 Boot files/dirs: /boot/grub/grub.cfg /etc/fstab /boot/grub/core.img sda4: _________________________________________________________________________ File system: swap Boot sector type: - Boot sector info: =========================== Drive/Partition Info: ============================= Drive: sda ___________________ _____________________________________________________ Disk /dev/sda: 160.0 GB, 160041885696 bytes 255 heads, 63 sectors/track, 19457 cylinders, total 312581808 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes Partition Boot Start End Size Id System /dev/sda1 * 63 62,894,474 62,894,412 7 HPFS/NTFS /dev/sda2 62,894,478 291,579,749 228,685,272 7 HPFS/NTFS /dev/sda3 291,579,811 309,157,937 17,578,127 5 Extended /dev/sda5 291,579,813 309,157,937 17,578,125 83 Linux /dev/sda4 309,159,936 312,580,095 3,420,160 82 Linux swap / Solaris blkid -c /dev/null: ____________________________________________________________ Device UUID TYPE LABEL /dev/sda1 1266BB2766BB0A8D ntfs /dev/sda2 BEDBF1147C76F703 ntfs DATA /dev/sda3: PTTYPE="dos" /dev/sda4 dd38226d-c7c9-4ae5-a726-6d18d34a22e4 swap /dev/sda5 e1dafd1c-f855-406b-8f9a-f9d527c70255 ext4 /dev/sda: PTTYPE="dos" ============================ "mount | grep ^/dev output: =========================== Device Mount_Point Type Options /dev/sda5 / ext4 (rw,errors=remount-ro,commit=0) =========================== sda5/boot/grub/grub.cfg: =========================== # # DO NOT EDIT THIS FILE # # It is automatically generated by grub-mkconfig using templates # from /etc/grub.d and settings from /etc/default/grub # ### BEGIN /etc/grub.d/00_header ### if [ -s $prefix/grubenv ]; then set have_grubenv=true load_env fi set default="0" if [ "${prev_saved_entry}" ]; then set saved_entry="${prev_saved_entry}" save_env saved_entry set prev_saved_entry= save_env prev_saved_entry set boot_once=true fi function savedefault { if [ -z "${boot_once}" ]; then saved_entry="${chosen}" save_env saved_entry fi } function recordfail { set recordfail=1 if [ -n "${have_grubenv}" ]; then if [ -z "${boot_once}" ]; then save_env recordfail; fi; fi } function load_video { insmod vbe insmod vga } insmod part_msdos insmod ext2 set root='(hd0,msdos5)' search --no-floppy --fs-uuid --set e1dafd1c-f855-406b-8f9a-f9d527c70255 if loadfont /usr/share/grub/unicode.pf2 ; then set gfxmode=640x480 load_video insmod gfxterm fi terminal_output gfxterm insmod part_msdos insmod ext2 set root='(hd0,msdos5)' search --no-floppy --fs-uuid --set e1dafd1c-f855-406b-8f9a-f9d527c70255 set locale_dir=($root)/boot/grub/locale set lang=en insmod gettext if [ "${recordfail}" = 1 ]; then set timeout=-1 else set timeout=10 fi ### END /etc/grub.d/00_header ### ### BEGIN /etc/grub.d/05_debian_theme ### set menu_color_normal=white/black set menu_color_highlight=black/light-gray ### END /etc/grub.d/05_debian_theme ### ### BEGIN /etc/grub.d/10_linux ### menuentry 'Ubuntu, with Linux 2.6.35-22-generic' --class ubuntu --class gnu-linux --class gnu --class os { recordfail insmod part_msdos insmod ext2 set root='(hd0,msdos5)' search --no-floppy --fs-uuid --set e1dafd1c-f855-406b-8f9a-f9d527c70255 linux /boot/vmlinuz-2.6.35-22-generic root=UUID=e1dafd1c-f855-406b-8f9a-f9d527c70255 ro quiet splash initrd /boot/initrd.img-2.6.35-22-generic } menuentry 'Ubuntu, with Linux 2.6.35-22-generic (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os { recordfail insmod part_msdos insmod ext2 set root='(hd0,msdos5)' search --no-floppy --fs-uuid --set e1dafd1c-f855-406b-8f9a-f9d527c70255 echo 'Loading Linux 2.6.35-22-generic ...' linux /boot/vmlinuz-2.6.35-22-generic root=UUID=e1dafd1c-f855-406b-8f9a-f9d527c70255 ro single echo 'Loading initial ramdisk ...' initrd /boot/initrd.img-2.6.35-22-generic } ### END /etc/grub.d/10_linux ### ### BEGIN /etc/grub.d/20_linux_xen ### ### END /etc/grub.d/20_linux_xen ### ### BEGIN /etc/grub.d/20_memtest86+ ### menuentry "Memory test (memtest86+)" { insmod part_msdos insmod ext2 set root='(hd0,msdos5)' search --no-floppy --fs-uuid --set e1dafd1c-f855-406b-8f9a-f9d527c70255 linux16 /boot/memtest86+.bin } menuentry "Memory test (memtest86+, serial console 115200)" { insmod part_msdos insmod ext2 set root='(hd0,msdos5)' search --no-floppy --fs-uuid --set e1dafd1c-f855-406b-8f9a-f9d527c70255 linux16 /boot/memtest86+.bin console=ttyS0,115200n8 } ### END /etc/grub.d/20_memtest86+ ### ### BEGIN /etc/grub.d/30_os-prober ### menuentry "Windows 7 (loader) (on /dev/sda1)" { insmod part_msdos insmod ntfs set root='(hd0,msdos1)' search --no-floppy --fs-uuid --set 1266bb2766bb0a8d chainloader +1 } ### END /etc/grub.d/30_os-prober ### ### BEGIN /etc/grub.d/40_custom ### # This file provides an easy way to add custom menu entries. Simply type the # menu entries you want to add after this comment. Be careful not to change # the 'exec tail' line above. ### END /etc/grub.d/40_custom ### ### BEGIN /etc/grub.d/41_custom ### if [ -f $prefix/custom.cfg ]; then source $prefix/custom.cfg; fi ### END /etc/grub.d/41_custom ### =============================== sda5/etc/fstab: =============================== # /etc/fstab: static file system information. # # Use 'blkid -o value -s UUID' to print the universally unique identifier # for a device; this may be used with UUID= as a more robust way to name # devices that works even if disks are added and removed. See fstab(5). # # proc /proc proc nodev,noexec,nosuid 0 0 /dev/sda5 / ext4 errors=remount-ro 0 1 # swap was on /dev/sda4 during installation UUID=dd38226d-c7c9-4ae5-a726-6d18d34a22e4 none swap sw 0 0 =================== sda5: Location of files loaded by Grub: =================== 156.1GB: boot/grub/core.img 156.3GB: boot/grub/grub.cfg 149.9GB: boot/initrd.img-2.6.35-22-generic 156.3GB: boot/vmlinuz-2.6.35-22-generic 149.9GB: initrd.img 156.3GB: vmlinuz

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  • CSS practices: negative positioning

    - by Corey
    I'm somewhat of a novice to CSS. Anyway, I noticed that an extremely common method used in CSS is to have negative or off-screen positioning, whether it be to hide text or preload images or what have you. Even on SE sites, like StackOverflow and this website, have #hlogo a { text-indent: -999999em } set in their CSS. So I guess I have a few questions. is this valid CSS? or is it just a "hack"? are there downsides to doing things this way? why is this so common? aren't there better ways to hide content?

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  • postgresql No space left on device

    - by pstanton
    Postgres is reporting that it is out of disk space while performing a rather large aggregation query: Caused by: org.postgresql.util.PSQLException: ERROR: could not write block 31840050 of temporary file: No space left on device at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:1592) at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1327) at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:192) at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:451) at org.postgresql.jdbc2.AbstractJdbc2Statement.executeWithFlags(AbstractJdbc2Statement.java:350) at org.postgresql.jdbc2.AbstractJdbc2Statement.executeUpdate(AbstractJdbc2Statement.java:304) at org.hibernate.engine.query.NativeSQLQueryPlan.performExecuteUpdate(NativeSQLQueryPlan.java:189) ... 8 more However the disk has quite a lot of space: Filesystem Size Used Avail Use% Mounted on /dev/sda1 386G 123G 243G 34% / udev 5.9G 172K 5.9G 1% /dev none 5.9G 0 5.9G 0% /dev/shm none 5.9G 628K 5.9G 1% /var/run none 5.9G 0 5.9G 0% /var/lock none 5.9G 0 5.9G 0% /lib/init/rw The query is doing the following: INSERT INTO summary_table SELECT t.a, t.b, SUM(t.c) AS c, COUNT(t.*) AS count, t.d, t.e, DATE_TRUNC('month', t.start) AS month, tt.type AS type, FALSE, tt.duration FROM detail_table_1 t, detail_table_2 tt WHERE t.trid=tt.id AND tt.type='a' AND DATE_PART('hour', t.start AT TIME ZONE 'Australia/Sydney' AT TIME ZONE 'America/New_York')>=23 OR DATE_PART('hour', t.start AT TIME ZONE 'Australia/Sydney' AT TIME ZONE 'America/New_York')<13 GROUP BY month, type, t.a, t.b, t.d, t.e, FALSE, tt.duration any tips?

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  • Solarized Theme in Terminal Vim on Xubuntu

    - by Dave Long
    I recently setup my laptop with Xubuntu 13.04 and after installing and setting up all my dotfiles, which have previously worked fine with Ubuntu 13.04 with XFCE installed, my colorscheme in Vim is using the wrong colors. I dropped the terminalrc file from the Solarized repository in ~/.config/xfce4/terminal/terminalrc and setup my dotfiles (which can be found at http://github.com/davejlong/dotfiles). Here is a screen shot of my Temrinal when I open a file in Vim: Here is the contents of ~/.config/xfce4/terminal/terminalrc: [Configuration] ColorCursor=#0f0f49499999 ColorForeground=#838394949696 ColorBackground=#00002b2b3636 ColorPalette1=#070736364242 ColorPalette2=#dcdc32322f2f ColorPalette3=#858599990000 ColorPalette4=#b5b589890000 ColorPalette5=#26268b8bd2d2 ColorPalette6=#d3d336368282 ColorPalette7=#2a2aa1a19898 ColorPalette8=#eeeee8e8d5d5 ColorPalette9=#00002b2b3636 ColorPalette10=#cbcb4b4b1616 ColorPalette11=#58586e6e7575 ColorPalette12=#65657b7b8383 ColorPalette13=#838394949696 ColorPalette14=#6c6c7171c4c4 ColorPalette15=#9393a1a1a1a1 ColorPalette16=#fdfdf6f6e3e3 Term=xterm-256color FontName=Inconsolata Medium 12 MiscAlwaysShowTabs=FALSE MiscBell=FALSE MiscBordersDefault=TRUE MiscCursorBlinks=FALSE MiscCursorShape=TERMINAL_CURSOR_SHAPE_BLOCK MiscDefaultGeometry=80x24 MiscInheritGeometry=FALSE MiscMenubarDefault=TRUE MiscMouseAutohide=FALSE MiscToolbarDefault=FALSE MiscConfirmClose=TRUE MiscCycleTabs=TRUE MiscTabCloseButtons=TRUE MiscTabCloseMiddleClick=TRUE MiscTabPosition=GTK_POS_TOP MiscHighlightUrls=TRUE MiscScrollAlternateScreen=TRUE

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  • Visual Programming paradigms

    - by Rego
    As the number of "visual" OS's such as Android, iOS and the promised Windows 8 are becoming more popular, it does not seem to me that we programmers have new ways to code using these new technologies, due to a possible lack in new visual programming languages paradigms. I've seen several discussions about incompatibilities between the current coding development environment, and the new OS approaches from Windows 8, Android and other tablets OS's. I mean, today if we have a new tablet, it's almost a requirement for coding, to have, for instance, an external keyboard (due it seems to me it's very difficult to program using the touch screen), exactly because the coding assistance is not conceived to "write" thousands of lines of code. So, how advanced should be the "new" visual programming languages paradigms? Which characteristics these new paradigms would be required?

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  • What's the standard location of a 3D clipping box?

    - by Kendall Frey
    The way I understand 3D rendering, polygons are transformed using several matrices, and they are then clipped if they are not inside a certain box, before projecting the box onto the screen. Before transformation, the visible area is typically a frustum, and after transformation, I am guessing it's a cube. This cube makes the clipping math easier than a frustum would. My question is, what's the 'standard' location/size for this clipping box? I can think of 3 possibilities: (0,0,0)-(1,1,1), (-0.5,-0.5,-0.5)-(0.5,0.5,0.5), (-1,-1,-1)-(1,1,1) Or is there no standard?

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  • CopSSH SFTP -- limit users access to their home directory only

    - by bradvido
    Let me preface this by saying I've read and followed these instructions at the FAQ many times: http://www.itefix.no/i2/node/37 It does not do what the title claims... It allows every user access to every other user's home directory, as well as access to all subfolders below the copssh installation path. I'm only using this for SFTP access and I need my users to be sandboxed into only their home directory. If you know a fool-proof way to lock users down so they can see only their home directory and its subfolders, stop reading now and reply with the solution. The details: Here is exactly what i tried as I followed the FAQ. My copSSH installation directory is: C:\Program Files\CopSSH net localgroup sftp_users /ADD **Create a user group to hold all my SFTP users cacls c:\ /c /e /t /d sftp_users **For that group, deny access at the top level and all levels below cacls "C:\Program Files\CopSSH" /c /e /t /r sftp_users **Allow my user group access to the copSSH installation directory and its subdirectories For each sftp user, I create a new windows user account, then I: net localgroup sftp_users sftp_user_1 /add **Add my user to the group I've created Open the activate user wizard for CopSSH, choosing the user, "/bin/sftponly" and Remove copssh home directory if it exists **Remains checked Create keys for public key authentication **Remains checked Create link to user's real home directory **Remains checked This works, however, every user has access to every other user's home directory as well as the CopSSH root directory.... So I tried denying access for all users to the user home directory: cacls "C:\Program Files\CopSSH\home" /c /e /t /d sftp_users **Deny access for users to the user home directory Then I tried adding permissions on a user-by-user basis for each users home\username folder. However,these permission were not allowed by windows because of the above deny rule i created at the home directory was being inherited and over-riding my allow rule. The next step for me would be to remove the deny rule at the home directory and for each user folder, add a deny rule for every user it doesn't belong to, and add an allow rule for the one user it does belong to. However, as my user list gets long, this will become very cumbersome. Thanks for the help!

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  • OWSM Policy Repository in JDeveloper - Tips & Tricks - 11g

    - by Prakash Yamuna
    In this blog post I discussed about the OWSM Policy Repository that is embedded in JDeveloper. However some times people may run into issues with the embedded repository. Here is screen snapshot that shows the error you may run into (click on the image for larger image): If you run into "java.lang.IllegalArgumentException: WSM-04694 : An invalid directory was provided to connect to a file-base MDS repository." this caused due to spaces in the folder name. Here is a quick way to workaround this issue by running "Jdeveloper.exe - su". Hope people find this useful!

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  • FGLRX does not have /usr/lib/libGL.so lib

    - by Paulo Lopes
    I am trying to compile some OpenGL apps from sources but there is no /usr/lib/libGL.so, or /usr/lib/libGL.so.1 or even /usr/lib/libGL.so.1.2. However fglrxinfo says: display: :0.0 screen: 0 OpenGL vendor string: ATI Technologies Inc. OpenGL renderer string: ATI Mobility Radeon HD 4500 Series OpenGL version string: 3.3.10237 Compatibility Profile Context Which is what i espect and the gears demo also works... How do i get those files? I tried the MESA files and then i got SW rendering which is not what i want...

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  • New keyboard for linux: Adesso Tru-Form or MS Natural Keyboard 4000?

    - by Andrea
    Hi folks! I'm going to buy a new ergonomic keyboard for my laptop. In the following, keep in mind I live in Italy. I considered the following models: Adesso PCK-308UB - Adesso Tru-Form™ Pro - Contoured Ergonomic Keyboard with TouchPad-PS2 Pro: has a built-in touchpad in the same position of my laptop somewhat cheaper than the alternative below Cons: the surface doesn't seem to be bowl-shaped. keys seem to lay on a straight slightly-inclined surface. It seems an idea used extensively in other ergonomic keyboards according to a few comments on the net, new Adesso keyboards seem to lack robustness, they're likely to loose small parts after a few weeks or months. Other users, instead, seem to never had any problem in years and swear by their quality and comfortability. Those who had problems, however, lamented a lack of responsiveness from the manufacturer. I'm not sure whether the keyboard, at least the standard keys, and the touchpad will both be recognized correctly under linux distros (I mostly use FC btw) last time I checked, Adesso didn't have local resellers in my country Microsoft Natural Ergonomic Keyboard Pro: recognized as one of the most comfortable keyboards reliable customer service operating in my country AFAIK there are several documented ways to get extra buttons work with linux Cons: it doesn't have a builtin touchpad and has a numeric keypad wasting space to reach mouse But there could be other keyboards I haven't considered yet, so here follows my ideal keyboard wishlist, ordered by priority linux compatible basic ergonomic design, which entails split tilted keyboard and pads advanced ergonomic design, like true-ergonomic's or kinesis , where special keys (like enter, caps-lock...) are placed symmetrically in the middle to be used by thumbs a builtin touchpad/trackball placed under the keyboard. I just love this on my notebook. I think it's pretty effective, since it allows my hand to rest naturally everytime I use it. Any opinion on this? high-quality switches, like cherry's (unsure about this one) additional programmable keys placed near usual ones, to simplify typing shortcuts TIA Andrea

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  • What is the best Programming Language for Kiosk Application? [closed]

    - by Jen Lin
    I need your suggestions guys regarding the project I'm planning to create. I want to create a kiosk software/application that is capable to access database in a server. (So, there's a networking here..)Because the information that will be displayed in a Kiosk screen will be coming from a database in other computer. So my problem here is, I don't know which programming language is the best for this kind of application. I'm thinking about using Visual Basic 6.0 since my group is comfortable using this programming language, but I also want to consider the design. I don't like a plain button. Hope to hear from you guys, thanks much :)

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  • Best Practical RT, sorting email into queues automatically using procmail

    - by user52095
    I'm trying to get incoming e-mail to automatically go directly into whichever queue/ticket they are related to or create a new one if none exist and the right queue e-mail setup in the web interface is used. I will have too many queues to have two line items within mailgate per queue. A similar issue was discussed here (http://serverfault.com/questions/104779/procmail-pipe-to-program-otherwise-return-error-to-sender), but I thought it best to open a new case instead of tagging on what appeared to be an answer to that person's query. I'm able to send and receive e-mail (via PostFix) to the default rt user and this user successfully accepts all e-mail for the relative domain. I have no idea where the e-mail goes - it's successfully delivered, but it does not update existing tickets (with a Subject line match) and it does not create any new. Here's and example of my ./procmail.log: procmail: [23048] Mon Aug 23 14:26:01 2010 procmail: Assigning "MAILDOMAIN=rt.mydomain.com " procmail: Assigning "RT_MAILGATE=/opt/rt3/bin/rt-mailgate " procmail: Assigning "RT_URL=http://rt.mydomain.com/ " procmail: Assigning "LOGABSTRACT=all " procmail: Skipped " " procmail: Skipped " " procmail: Assigning "LASTFOLDER={ " procmail: Opening "{ " procmail: Acquiring kernel-lock procmail: Notified comsat: "rt@18337:./{ " From [email protected] Mon Aug 23 14:26:01 2010 Subject: RE: [RT.mydomain.com #1] Test Ticket Folder: { 1616 Does the notified comsat portion mean that it notified RT? The contents of my ./procmailrc: #Preliminaries SHELL=/bin/sh #Use the Bourne shell (check your path!) #MAILDIR=${HOME} #First check what your mail directory is! MAILDIR="/var/mail/rt/" LOGFILE="home/rt//procmail.log" LOG="--- Logging ${LOGFILE} for ${LOGNAME}, " VERBOSE=yes MAILDOMAIN="rt.mydomain.com" RT_MAILGATE="/opt/rt3/bin/rt-mailgate" #RT_MAILGATE="/usr/local/bin/rt-mailgate" RT_URL="http://rt.mydomain.com/" LOGABSTRACT=all :0 { # the following line extracts the recipient from Received-headers. # Simply using the To: does not work, as tickets are often created # by sending a CC/BCC to RT TO=`formail -c -xReceived: |grep $MAILDOMAIN |sed -e 's/.*for *<*\(.*\)>* *;.*$/\1/'` QUEUE=`echo $TO| $HOME/get_queue.pl` ACTION=`echo $TO| $HOME/get_action.pl` :0 h b w |/usr/bin/perl $RT_MAILGATE --queue $QUEUE --action $ACTION --url $RT_URL } I know that my get_queue.pl and get_action.pl scripts work, as those have been previously tested. Any help and/or guidance you can give would be greatly appreciated. Nicôle

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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  • Laptop GPU apparently blew up, motherboard doesn't even turn on its power LED. [But..]

    - by leladax
    EDIT: (Was: Laptop automatic shutdown after 2 seconds) If I take out the GPU, the motherboard LED turns on but then [if it attempts to power up and boot] it turns off after 2 seconds [fans turn on normally in that short period]. [Without the GPUs out there's not even an attempt to boot.] It's an SLI motherboard for a toshiba (model X200-219). If I take out one of the GPUs (they are on top of each other) it surprisingly lets the motherboard turn on too (as it is if both are out) but it still turns off after 2-3 seconds, same behavior. I wonder if it's the GPU that produces the 'turn off after being on' behavior and not something else. [Has anyone seen this behavior with blown up GPUs or could it be something else?] Previous question (before EDIT. Sorry, but someone thought it productive to lock the other one as duplicate): I'm trying to insvestigate which component produces this behavior. Other indications show it may be the GPU but I wonder if anyone knows more. It's a Toshiba Satellite X200 description: AC power shows the power being fed normally, when turned on the fan works and it appears to be starting up but after 2 seconds it shuts down with only the 'AC power connected" led on. -- seconds are about up to 4,maybe not 2 exactly.

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  • Use WLST to Delete All JMS Messages From a Destination

    - by james.bayer
    I got a question today about whether WebLogic Server has any tools to delete all messages from a JMS Queue.  It just so happens that the WLS Console has this capability already.  It’s available on the screen after the “Show Messages” button is clicked on a destination’s Monitoring tab as seen in the screen shot below. The console is great for something ad-hoc, but what if I want to automate this?  Well it just so happens that the console is just a weblogic application layered on top of the JMX Management interface.  If you look at the MBean Reference, you’ll find a JMSDestinationRuntimeMBean that includes the operation deleteMessages that takes a JMS Message Selector as an argument.  If you pass an empty string, that is essentially a wild card that matches all messages. Coding a stand-alone JMX client for this is kind of lame, so let’s do something more suitable to scripting.  In addition to the console, WebLogic Scripting Tool (WLST) based on Jython is another way to browse and invoke MBeans, so an equivalent interactive shell session to delete messages from a destination would looks like this: D:\Oracle\fmw11gr1ps3\user_projects\domains\hotspot_domain\bin>setDomainEnv.cmd D:\Oracle\fmw11gr1ps3\user_projects\domains\hotspot_domain>java weblogic.WLST   Initializing WebLogic Scripting Tool (WLST) ...   Welcome to WebLogic Server Administration Scripting Shell   Type help() for help on available commands   wls:/offline> connect('weblogic','welcome1','t3://localhost:7001') Connecting to t3://localhost:7001 with userid weblogic ... Successfully connected to Admin Server 'AdminServer' that belongs to domain 'hotspot_domain'.   Warning: An insecure protocol was used to connect to the server. To ensure on-the-wire security, the SSL port or Admin port should be used instead.   wls:/hotspot_domain/serverConfig> serverRuntime() Location changed to serverRuntime tree. This is a read-only tree with ServerRuntimeMBean as the root. For more help, use help(serverRuntime)   wls:/hotspot_domain/serverRuntime> cd('JMSRuntime/AdminServer.jms/JMSServers/JMSServer-0/Destinations/SystemModule-0!Queue-0') wls:/hotspot_domain/serverRuntime/JMSRuntime/AdminServer.jms/JMSServers/JMSServer-0/Destinations/SystemModule-0!Queue-0> ls() dr-- DurableSubscribers   -r-- BytesCurrentCount 0 -r-- BytesHighCount 174620 -r-- BytesPendingCount 0 -r-- BytesReceivedCount 253548 -r-- BytesThresholdTime 0 -r-- ConsumersCurrentCount 0 -r-- ConsumersHighCount 0 -r-- ConsumersTotalCount 0 -r-- ConsumptionPaused false -r-- ConsumptionPausedState Consumption-Enabled -r-- DestinationInfo javax.management.openmbean.CompositeDataSupport(compositeType=javax.management.openmbean.CompositeType(name=DestinationInfo,items=((itemName=ApplicationName,itemType=javax.management.openmbean.SimpleType(name=java.lang.String)),(itemName=ModuleName,itemType=javax.management.openmbean.SimpleType(name=java.lang.String)),(itemName openmbean.SimpleType(name=java.lang.Boolean)),(itemName=SerializedDestination,itemType=javax.management.openmbean.SimpleType(name=java.lang.String)),(itemName=ServerName,itemType=javax.management.openmbean.SimpleType(name=java.lang.String)),(itemName=Topic,itemType=javax.management.openmbean.SimpleType(name=java.lang.Boolean)),(itemName=VersionNumber,itemType=javax.management.op ule-0!Queue-0, Queue=true, SerializedDestination=rO0ABXNyACN3ZWJsb2dpYy5qbXMuY29tbW9uLkRlc3RpbmF0aW9uSW1wbFSmyJ1qZfv8DAAAeHB3kLZBABZTeXN0ZW1Nb2R1bGUtMCFRdWV1ZS0wAAtKTVNTZXJ2ZXItMAAOU3lzdGVtTW9kdWxlLTABAANBbGwCAlb6IS6T5qL/AAAACgEAC0FkbWluU2VydmVyAC2EGgJW+iEuk+ai/wAAAAsBAAtBZG1pblNlcnZlcgAthBoAAQAQX1dMU19BZG1pblNlcnZlcng=, ServerName=JMSServer-0, Topic=false, VersionNumber=1}) -r-- DestinationType Queue -r-- DurableSubscribers null -r-- InsertionPaused false -r-- InsertionPausedState Insertion-Enabled -r-- MessagesCurrentCount 0 -r-- MessagesDeletedCurrentCount 3 -r-- MessagesHighCount 2 -r-- MessagesMovedCurrentCount 0 -r-- MessagesPendingCount 0 -r-- MessagesReceivedCount 3 -r-- MessagesThresholdTime 0 -r-- Name SystemModule-0!Queue-0 -r-- Paused false -r-- ProductionPaused false -r-- ProductionPausedState Production-Enabled -r-- State advertised_in_cluster_jndi -r-- Type JMSDestinationRuntime   -r-x closeCursor Void : String(cursorHandle) -r-x deleteMessages Integer : String(selector) -r-x getCursorEndPosition Long : String(cursorHandle) -r-x getCursorSize Long : String(cursorHandle) -r-x getCursorStartPosition Long : String(cursorHandle) -r-x getItems javax.management.openmbean.CompositeData[] : String(cursorHandle),Long(start),Integer(count) -r-x getMessage javax.management.openmbean.CompositeData : String(cursorHandle),Long(messageHandle) -r-x getMessage javax.management.openmbean.CompositeData : String(cursorHandle),String(messageID) -r-x getMessage javax.management.openmbean.CompositeData : String(messageID) -r-x getMessages String : String(selector),Integer(timeout) -r-x getMessages String : String(selector),Integer(timeout),Integer(state) -r-x getNext javax.management.openmbean.CompositeData[] : String(cursorHandle),Integer(count) -r-x getPrevious javax.management.openmbean.CompositeData[] : String(cursorHandle),Integer(count) -r-x importMessages Void : javax.management.openmbean.CompositeData[],Boolean(replaceOnly) -r-x moveMessages Integer : String(java.lang.String),javax.management.openmbean.CompositeData,Integer(java.lang.Integer) -r-x moveMessages Integer : String(selector),javax.management.openmbean.CompositeData -r-x pause Void : -r-x pauseConsumption Void : -r-x pauseInsertion Void : -r-x pauseProduction Void : -r-x preDeregister Void : -r-x resume Void : -r-x resumeConsumption Void : -r-x resumeInsertion Void : -r-x resumeProduction Void : -r-x sort Long : String(cursorHandle),Long(start),String[](fields),Boolean[](ascending)   wls:/hotspot_domain/serverRuntime/JMSRuntime/AdminServer.jms/JMSServers/JMSServer-0/Destinations/SystemModule-0!Queue-0> cmo.deleteMessages('') 2 where the domain name is “hotspot_domain”, the JMS Server name is “JMSServer-0”, the Queue name is “Queue-0” and the System Module is named “SystemModule-0”.  To invoke the operation, I use the “cmo” object, which is the “Current Management Object” that represents the currently navigated to MBean.  The 2 indicates that two messages were deleted.  Combining this WLST code with a recent post by my colleague Steve that shows you how to use an encrypted file to store the authentication credentials, you could easily turn this into a secure automated script.  If you need help with that step, a long while back I blogged about some WLST basics.  Happy scripting.

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  • Byte Size Tips: How to Change Your Computer Name on Mac OS X

    - by The Geek
    When you’re sharing stuff back and forth between your computers, the names of those computers actually start to matter — in my case, I upgraded to a new MacBook Air because my old one has a dead screen and is out of warranty, so I made it into a desktop with an external monitor. That’s when I got an error that my two Macs had the same name. Oops! Luckily it’s an extremely easy fix. Just open up System Preferences, go to Sharing, and change the computer name. Done! You can also change it from the Terminal using this command, though obviously it’s much simpler to just change it under Sharing.     

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  • Can't Log in to Lubuntu 12.04 X Server

    - by isomorphismes
    As of rebooting yesterday I can't login as myself to the X server part of 64-bit Lubuntu 12.04. Same problem as Can not get passed the login screen but that solution didn't work for me. Troubleshooting steps I already took: I can log in as guest (with whatever window manager) to the graphic (X) view of Lubuntu. log in as myself into a virtual terminal. (In fact I'm writing this from w3m for that reason.) So I know my password is correct and that most aspects of the system are working. One of the top google results for "can't log into lubuntu" mentioned a disk-full problem on netbooks; I don't have that problem. Let me know if I need to paste any messages or config files to make this question clearer and I'll do so. $ ls -l /home total 12 drwxr-xr-x 99 me me 12288 May 26 14:16 me $ ls -ld /tmp drwxrwxrwt 16 root root 4096 May 26 15:46 /tmp

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  • Play PlayStation Games on a Rooted Nook Simple Touch

    - by Jason Fitzpatrick
    Just when you feel like you’ve seen it all, some guy comes along and shows you how he can play original PlayStation games on his ebook reader. Check out the video to see the surprisingly full-speed–albeit black and white–graphics in action. The secret sauce in Sean’s cool setup? He’s rooted the device and installed Free PlayStation Emulator (FPSE) on it–along with the NoRefresh hack–to enjoy touch-screen controls and PS emulation. The whole thing is shockingly smooth; once you get past the choppy intro videos, the games run at full speed. [via Hack A Day] HTG Explains: Why Do Hard Drives Show the Wrong Capacity in Windows? Java is Insecure and Awful, It’s Time to Disable It, and Here’s How What Are the Windows A: and B: Drives Used For?

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  • DIY Standing Desk Sports Super Sturdy Galvanized Pipe Legs

    - by Jason Fitzpatrick
    If you’re looking for a standing desk sturdy enough you can tap dance on it this DIY creation features thick pipe legs and a solid oak desktop. Courtesy of designer Jessica Allen, this standing desk can easily support a bank of monitors, heavy equipment, and even your entire body if need be, thanks to a sturdy galvanized plumbing pipe undercarriage and a 1″ thick oak top. We love the clean lines of the desk but we’d be tempted to clutter them up a little with a tower-rack mounted under the desk or on the inside of the thick pipe legs. Hit up the link below to check out the full build log. Have a cool standing desk (or desk tutorial) to share? Sound off in the comments. Steel Pipe Standing Desk HTG Explains: Why Screen Savers Are No Longer Necessary 6 Ways Windows 8 Is More Secure Than Windows 7 HTG Explains: Why It’s Good That Your Computer’s RAM Is Full

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  • Byobu looks broken in Putty from Windows

    - by TheLQ
    After trying screen for 2 days I already hate it and am now trying byobu. However currently it looks very broken in Putty. I've already fixed the key mapping issue, but this issue isn't specified in the man page or even google: Notice the misplaced position of the list of windows, the broken selector position, the duplication of the last window, the random a in the top right, and the misplaced apply option. You can't see this, but the last option is not selectable. Is there some option in Putty I need to use in order to see this correctly?

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  • Can't install Ubuntu on a Z68xP-UD3p board

    - by Carl
    I have tried to install Ubuntu version 10, 11 and 12 64 bit on my Gigabyte Z68XP-UD3P motherboard using live CD and placing the DVD in the drive and starting the machine. When I go to install Ubuntu I get a dark screen and no text at all. When I go with Live CD I reboot and then I go right into the install from the boot menu and still get darkness. Nothing appears. I have a i7 intel CPU with Nvida Gefore GTX 560 Ti video board.

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  • How to Force Graphics Options in PC Games with NVIDIA, AMD, or Intel Graphics

    - by Chris Hoffman
    PC games usually have built-in graphics options you can change. But you’re not limited to the options built into games — the graphics control panels bundled with graphics drivers allow you to tweak options from outside PC games. For example, these tools allow you to force-enabling antialiasing to make old games look better, even if they don’t normally support it. You can also reduce graphics quality to get more performance on slow hardware. If You Don’t See These Options If you don’t have the NVIDIA Control Panel, AMD Catalyst Control Center, or Intel Graphics and Media Control Panel installed, you may need to install the appropriate graphics driver package for your hardware from the hardware manufacturer’s website. The drivers provided via Windows Update don’t include additional software like the NVIDIA Control Panel or AMD Catalyst Control Center. Drivers provided via Windows Update are also more out of date. If you’re playing PC games, you’ll want to have the latest graphics drivers installed on your system. NVIDIA Control Panel The NVIDIA Control Panel allows you to change these options if your computer has NVIDIA graphics hardware. To launch it, right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel. To quickly set a system-wide preference, you could use the Adjust image settings with preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate. By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does. If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware. AMD Catalyst Control Center AMD’s Catalyst Control Center allows you to change these options on AMD graphics hardware. To open it, right-click your desktop background and select Catalyst Control Center. You can also right-click the Catalyst icon in your system tray and select Catalyst Control Center or perform a Start menu (or Start screen) search for Catalyst Control Center. Click the Gaming category at the left side of the Catalyst Control Center window and select 3D Application Settings to access the graphics settings you can change. The System Settings tab allows you to configure these options globally, for all games. Mouse over any option to see an explanation of what it does. You can also set per-application 3D settings and tweak your settings on a per-game basis. Click the Add option and browse to a game’s .exe file to change its options. Intel Graphics and Media Control Panel Intel integrated graphics is nowhere near as powerful as dedicated graphics hardware from NVIDIA and AMD, but it’s improving and comes included with most computers. Intel doesn’t provide anywhere near as many options in its graphics control panel, but you can still tweak some common settings. To open the Intel graphics control panel, locate the Intel graphics icon in your system tray, right-click it, and select Graphics Properties. You can also right-click the desktop and select Graphics Properties. Select either Basic Mode or Advanced Mode. When the Intel Graphics and Media Control Panel appears, select the 3D option. You’ll be able to set your Performance or Quality setting by moving the slider around or click the Custom Settings check box and customize your Anisotropic Filtering and Vertical Sync preference. Different Intel graphics hardware may have different options here. We also wouldn’t be surprised to see more advanced options appear in the future if Intel is serious about competing in the PC graphics market, as they say they are. These options are primarily useful to PC gamers, so don’t worry about them — or bother downloading updated graphics drivers — if you’re not a PC gamer and don’t use any intensive 3D applications on your computer. Image Credit: Dave Dugdale on Flickr     

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  • Mythbuntu initial setup cannt connect to server

    - by Hawke
    I'm really new to linux, and I just installed mythbuntu to a standalone pc, it's all installed ok and I've logged on, and started the setup but I'm having issues. I select language ok, the next screen is database setup, select next but it says can't connect to server and I just loop back. I've done some googling and checked the mysql database password and that is correct, I've also checked that my username belongs to myth tv and it does. Can anyone help? I've tried reinstalling but it doesn't change. Many thanks.

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  • Fun With the Chrome JavaScript Console and the Pluralsight Website

    - by Steve Michelotti
    Originally posted on: http://geekswithblogs.net/michelotti/archive/2013/07/24/fun-with-the-chrome-javascript-console-and-the-pluralsight-website.aspxI’m currently working on my third course for Pluralsight. Everyone already knows that Scott Allen is a “dominating force” for Pluralsight but I was curious how many courses other authors have published as well. The Pluralsight Authors page - http://pluralsight.com/training/Authors – shows all 146 authors and you can click on any author’s page to see how many (and which) courses they have authored. The problem is: I don’t want to have to click into 146 pages to get a count for each author. With this in mind, I figured I could write a little JavaScript using the Chrome JavaScript console to do some “detective work.” My first step was to figure out how the HTML was structured on this page so I could do some screen-scraping. Right-click the first author - “Inspect Element”. I can see there is a primary <div> with a class of “main” which contains all the authors. Each author is in an <h3> with an <a> tag containing their name and link to their page:     This web page already has jQuery loaded so I can use $ directly from the console. This allows me to just use jQuery to inspect items on the current page. Notice this is a multi-line command. In order to use multiple lines in the console you have to press SHIFT-ENTER to go to the next line:     Now I can see I’m extracting data just fine. At this point I want to follow each URL. Then I want to screen-scrape this next page to see how many courses each author has done. Let’s take a look at the author detail page:       I can see we have a table (with a css class of “course”) that contains rows for each course authored. This means I can get the number of courses pretty easily like this:     Now I can put this all together. Back on the authors page, I want to follow each URL, extract the returned HTML, and grab the count. In the code below, I simply use the jQuery $.get() method to get the author detail page and the “data” variable that is in the callback contains the HTML. A nice feature of jQuery is that I can simply put this HTML string inside of $() and I can use jQuery selectors directly on it in conjunction with the find() method:     Now I’m getting somewhere. I have every Pluralsight author and how many courses each one has authored. But that’s not quite what I’m after – what I want to see are the authors that have the MOST courses in the library. What I’d like to do is to put all of the data in an array and then sort that array descending by number of courses. I can add an item to the array after each author detail page is returned but the catch here is that I can’t perform the sort operation until ALL of the author detail pages have executed. The jQuery $.get() method is naturally an async method so I essentially have 146 async calls and I don’t want to perform my sort action until ALL have completed (side note: don’t run this script too many times or the Pluralsight servers might think your an evil hacker attempting a DoS attack and deny you). My C# brain wants to use a WaitHandle WaitAll() method here but this is JavaScript. I was able to do this by using the jQuery Deferred() object. I create a new deferred object for each request and push it onto a deferred array. After each request is complete, I signal completion by calling the resolve() method. Finally, I use a $.when.apply() method to execute my descending sort operation once all requests are complete. Here is my complete console command: 1: var authorList = [], 2: defList = []; 3: $(".main h3 a").each(function() { 4: var def = $.Deferred(); 5: defList.push(def); 6: var authorName = $(this).text(); 7: var authorUrl = $(this).attr('href'); 8: $.get(authorUrl, function(data) { 9: var courseCount = $(data).find("table.course tbody tr").length; 10: authorList.push({ name: authorName, numberOfCourses: courseCount }); 11: def.resolve(); 12: }); 13: }); 14: $.when.apply($, defList).then(function() { 15: console.log("*Everything* is complete"); 16: var sortedList = authorList.sort(function(obj1, obj2) { 17: return obj2.numberOfCourses - obj1.numberOfCourses; 18: }); 19: for (var i = 0; i < sortedList.length; i++) { 20: console.log(authorList[i]); 21: } 22: });   And here are the results:     WOW! John Sonmez has 44 courses!! And Matt Milner has 29! I guess Scott Allen isn’t the only “dominating force”. I would have assumed Scott Allen was #1 but he comes in as #3 in total course count (of course Scott has 11 courses in the Top 50, and 14 in the Top 100 which is incredible!). Given that I’m in the middle of producing only my third course, I better get to work!

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  • Windows 8 Live Accounts and the actual Windows Account

    - by Rick Strahl
    As if Windows Security wasn't confusing enough, in Windows 8 we get thrown yet another curve ball with Windows Live accounts to logon. When I set up my Windows 8 machine I originally set it up with a 'real', non-live account that I always use on my Windows machines. I did this mainly so I have a matching account for resources around my home and intranet network so I could log on to network resources properly. At some point later I decided to set up Windows Live security just to see how changes things. Windows wants you to use Windows Live Windows 8 logins are required in order for the Windows RT account info to work. Not that I care - since installing Windows 8 I've maybe spent 10 minutes with Windows RT because - well it's pretty freaking sucky on the desktop. From shitty apps to mis-managed screen real estate I can't say that there's anything compelling there to date, but then I haven't looked that hard either. Anyway… I set up the Windows Live account to see if that changes things. It does - I do get all my live logins to work from Live Account so that Twitter and Facebook posts and pictures and calendars all show up on live tiles on the start screen and in the actual apps. That's nice-ish, but hardly that exciting given that all of the apps tied to those live tiles are average at best. And it would have been nice if all of this could be done without being forced into running with a Windows Live User Account - this all feels like strong-arming you into moving into Microsofts walled garden… and that's probably what it's meant to do. Who am I? The real problem to me though is that these Windows Live and raw Windows User accounts are a bit unpredictable especially when it comes to developer information about the account and which credentials to use. So for example Windows reports folder security like this: Notice it's showing my Windows Live account. Now if I go to Edit and try to add my Windows user account (rstrahl) it'll just automatically show up as the live account. On the other hand though the underlying system sees everything as my real Windows account. After I switched to a Windows Live login account and I have to login to Windows with my Live account, what do you suppose this returns?Console.WriteLine(Environment.UserName); It returns my raw Windows user account (rstrahl). All my permissions, all my actual settings and the desktop console altogether run under that account. If I look in TaskManager (or Process Explorer for me) I see: Everything running on the desktop shell with my login running under my Windows user account. I suppose it makes sense, but where is that association happening? When I switched to a Windows Live account, nowhere did I associate my real account with the Live account - it just happened. And looking through the account configuration dialogs I can't find any reference to the raw Windows account. Other than switching back I see no mention anywhere of the raw Windows account - everything refers to the Live account. Right then, clear as potato soup! So this is who you really are! The problem is that in some situations this schizophrenic account behavior gets a bit weird. Today I was running a local Web application in IIS that uses Windows Authentication - I tried to log-in with my real Windows account login because that's what I'm used to using with WINDOWS freaking Authentication through IIS. But… it failed. I checked my IIS settings, my apps login settings and I just could not for the life of me get into the site with my Windows username. That is until I finally realized that I should try using my Windows Live credentials instead. And that worked. So now in this Windows Authentication dialog I had to type in my Live ID and password, which is - just weird. Then in IIS if I look at a Trace page (or in my case my app's Status page) I see that the logged on account is - my Windows user account. What's really annoying about this is that in some places it uses the live account in other places it uses my Windows account. If I remote desktop into my Web server online - I have to use the local authentication dialog but I have to put in my real Windows credentials not the Live account. Oh yes, it's all so terribly intuitive and logical… So in summary, when you log on with a Live account you are actually mapped to an underlying Windows user. In any application if you check the user name it'll be the underlying user account (not sure what happens in a Windows RT app or even what mechanism is used there to get the user name info).  When logging on to local machine resource with user name and password you have to use your Live IDs even if the permissions on the resources are mapped to your underlying Windows account. Easy enough I suppose, but still not exactly intuitive behavior…© Rick Strahl, West Wind Technologies, 2005-2012Posted in Windows   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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