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  • How to Find Out Which Devices Are Supported By Solaris 11

    - by rickramsey
    Image of monks gathering on the steps of the main hall in the Tashilhunpo Monastery is courtesy of Alison Whitear Travel Photography. In his update of Brian Leonard's original Taking Your First Steps With Oracle Solaris, Glynn Foster walks you through the most basic steps required to get a version of Oracle Solaris 11 operational: Installing Solaris (VirtualBox, bare metal, or multi-boot) Managing users (root role, sudo command) Managing services with SMF (svcs and svcadm) Connecting to the network (with SMF or manually via dladm and ipadm) Figuring out the directory structure Updating software (with the IPS GUI or the pkg command) Managing package repositories Creating and managing additional boot environments One of the things you'll have to consider as you install Solaris 11 on an x86 system is whether Solaris has the proper drivers for the devices on your system. In the section titled "Installing On Bare Metal as a Standalone System," Glynn shows you how to use the Device Driver utility that's included with the Graphical Installer. However, if you want to get that information before you start installing Solaris 11 on your x86 system, you can consult the x86 Device List that's part of the Oracle Solaris Hardware Compatibility List (HCL). Here's how: Open the Device List. Scroll down to the table. Open the "Select Release" pull-down menu and pick "Solaris 11 11/11." Move over to the "Select Device Type" pull-down menu, and pick the device type. Or "All." The table will list all the devices of that type that are supported by Solaris 11, including PCI ID and vendor. In the coming days the Solaris Hardware Compatibility List will be updated with more Solaris 11 content. Stay tuned. - Rick Ramsey Website Newsletter Facebook Twitter

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  • How to Manage Technical Employees

    - by Ajarn Mark Caldwell
    In my current position as Software Engineering Manager I have been through a lot of ups and downs with staffing, ranging from laying-off everyone who was on my team as we went through the great economic downturn in 2007-2008, to numerous rounds of interviewing and hiring contractors, full-time employees, and converting some contractors to employee status.  I have not yet blogged much about my experiences, but I plan to do that more in the next few months.  But before I do that, let me point you to a great article that somebody else wrote on The Unspoken Truth About Managing Geeks that really hits the target.  If you are a non-technical person who manages technical employees, you definitely have to read that article.  And if you are a technical person who has been promoted into management, this article can really help you do your job and communicate up the line of command about your team.  When you move into management with all the new and different demands put on you, it is easy to forget how things work in the tech subculture, and to lose touch with your team.  This article will help you remember what’s going on behind the scenes and perhaps explain why people who used to get along great no longer are, or why things seem to have changed since your promotion. I have to give credit to Andy Leonard (blog | twitter) for helping me find that article.  I have been reading his series of ramble-rants on managing tech teams, and the above article is linked in the first rant in the series, entitled Goodwill, Negative and Positive.  I have read a handful of his entries in this series and so far I pretty much agree with everything he has said, so of course I would encourage you to read through that series, too.

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  • June Oracle Technology Network NEW Member Benefits - books books and more books!!!

    - by Cassandra Clark
    As we mentioned a few posts ago we are working to bring Oracle Technology Network members NEW benefits each month. Listed below are several discounts on technology books brought to you by Apress, Pearson, CRC Press and Packt Publishing. Happy reading!!! Apress Offers - Get 50% off the eBook below using promo code ORACLEJUNEJCCF. Pro ODP.NET for Oracle Database 11g By Edmund T. Zehoo This book is a comprehensive and easy-to-understand guide for using the Oracle Data Provider (ODP) version 11g on the .NET Framework. It also outlines the core GoF (Gang of Four) design patterns and coding techniques employed to build and deploy high-impact mission-critical applications using advanced Oracle database features through the ODP.NET provider. Pearson Offers - Get 35% off all titles listed below using code OTNMEMBER. SOA Design Patterns | Thomas Earl | ISBN: 0136135161 In cooperation with experts and practitioners throughout the SOA community, best-selling author Thomas Erl brings together the de facto catalog of design patterns for SOA and service-orientation. Oracle Performance Survival Guide | Guy Harrison | ISBN: 9780137011957 The fast, complete, start-to-finish guide to optimizing Oracle performance. Core JavaServer Faces, Third Edition | David Geary and Cay S. Horstmann | ISBN: 9780137012893 Provides everything you need to master the powerful and time-saving features of JSF 2.0? Solaris Security Essentials | ISBN: 9780137012336 A superb guide to deploying and managing secure computer environments.? Effective C#, Second Edition | Bill Wagner | ISBN: 9780321658708 Respected .NET expert Bill Wagner identifies fifty ways you can leverage the full power of the C# 4.0 language to express your designs concisely and clearly. CRC Press Offers - Use 813DA to get 20% off this the title below. Secure and Resilient Software Development This book illustrates all phases of the secure software development life cycle. It details quality software development strategies that stress resilience requirements with precise, actionable, and ground-level inputs. Packt Publishing Offers - Use the promo code "Java35June", to save 35% off of each eBook mentioned below. JSF 2.0 Cookbook By Anghel Leonard ISBN: 978-1-847199-52-2 Packed with fast, practical solutions and techniques for JavaServer Faces developers who want to push past the JSF basics. JavaFX 1.2 Application Development Cookbook By Vladimir Vivien ISBN: 978-1-847198-94-5 Fast, practical solutions and techniques for building powerful, responsive Rich Internet Applications in JavaFX.

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  • Does my API design violate RESTful principles?

    - by peta
    Hello everybody, I'm currently (I try to) designing a RESTful API for a social network. But I'm not sure if my current approach does still accord to the RESTful principles. I'd be glad if some brighter heads could give me some tips. Suppose the following URI represents the name field of a user account: people/{UserID}/profile/fields/name But there are almost hundred possible fields. So I want the client to create its own field views or use predefined ones. Let's suppose that the following URI represents a predefined field view that includes the fields "name", "age", "gender": utils/views/field-views/myFieldView And because field views are kind of higher logic I don't want to mix support for field views into the "people/{UserID}/profile/fields" resource. Instead I want to do the following: utils/views/field-views/myFieldView/{UserID} Though Leonard Richardson & Sam Ruby state in their book "RESTful Web Services" that a RESTful design is somehow like an "extreme object oriented" approach, I think that my approach is object oriented and therefore accords to RESTful principles. Or am I wrong? When not: Are such "object oriented" approaches generally encouraged when used with care and in order to avoid query-based REST-RPC hybrids? Thanks for your feedback in advance, peta

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  • C program - Seg fault, cause of

    - by resonant_fractal
    Running this gives me a seg fault (gcc filename.c -lm), when i enter 6 (int) as a value. Please help me get my head around this. The intended functionality has not yet been implemented, but I need to know why I'm headed into seg faults already. Thanks! #include<stdio.h> #include<math.h> int main (void) { int l = 5; int n, i, tmp, index; char * s[] = {"Sheldon", "Leonard", "Penny", "Raj", "Howard"}; scanf("%d", &n); //Solve Sigma(Ai*2^(i-1)) = (n - k)/l if (n/l <= 1) printf("%s\n", s[n-1]); else { tmp = n; for (i = 1;;) { tmp = tmp - (l * pow(2,i-1)); if (tmp <= 5) { // printf("Breaking\n"); break; } ++i; } printf("Last index = %d\n", i); // ***NOTE*** //Value lies in next array, therefore ++i; index = tmp + pow(2, n-1); printf("%d\n", index); } return 0; }

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  • SQL SERVER – Parsing SSIS Catalog Messages – Notes from the Field #030

    - by Pinal Dave
    [Note from Pinal]: This is a new episode of Notes from the Field series. SQL Server Integration Service (SSIS) is one of the most key essential part of the entire Business Intelligence (BI) story. It is a platform for data integration and workflow applications. The tool may also be used to automate maintenance of SQL Server databases and updates to multidimensional cube data. In this episode of the Notes from the Field series I requested SSIS Expert Andy Leonard to discuss one of the most interesting concepts of SSIS Catalog Messages. There are plenty of interesting and useful information captured in the SSIS catalog and we will learn together how to explore the same. The SSIS Catalog captures a lot of cool information by default. Here’s a query I use to parse messages from the catalog.operation_messages table in the SSISDB database, where the logged messages are stored. This query is set up to parse a default message transmitted by the Lookup Transformation. It’s one of my favorite messages in the SSIS log because it gives me excellent information when I’m tuning SSIS data flows. The message reads similar to: Data Flow Task:Information: The Lookup processed 4485 rows in the cache. The processing time was 0.015 seconds. The cache used 1376895 bytes of memory. The query: USE SSISDB GO DECLARE @MessageSourceType INT = 60 DECLARE @StartOfIDString VARCHAR(100) = 'The Lookup processed ' DECLARE @ProcessingTimeString VARCHAR(100) = 'The processing time was ' DECLARE @CacheUsedString VARCHAR(100) = 'The cache used ' DECLARE @StartOfIDSearchString VARCHAR(100) = '%' + @StartOfIDString + '%' DECLARE @ProcessingTimeSearchString VARCHAR(100) = '%' + @ProcessingTimeString + '%' DECLARE @CacheUsedSearchString VARCHAR(100) = '%' + @CacheUsedString + '%' SELECT operation_id , SUBSTRING(MESSAGE, (PATINDEX(@StartOfIDSearchString,MESSAGE) + LEN(@StartOfIDString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@StartOfIDSearchString,MESSAGE) + LEN(@StartOfIDString) + 1)) - (PATINDEX(@StartOfIDSearchString, MESSAGE) + LEN(@StartOfIDString) + 1))) AS LookupRowsCount , SUBSTRING(MESSAGE, (PATINDEX(@ProcessingTimeSearchString,MESSAGE) + LEN(@ProcessingTimeString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@ProcessingTimeSearchString,MESSAGE) + LEN(@ProcessingTimeString) + 1)) - (PATINDEX(@ProcessingTimeSearchString, MESSAGE) + LEN(@ProcessingTimeString) + 1))) AS LookupProcessingTime , CASE WHEN (CONVERT(numeric(3,3),SUBSTRING(MESSAGE, (PATINDEX(@ProcessingTimeSearchString,MESSAGE) + LEN(@ProcessingTimeString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@ProcessingTimeSearchString,MESSAGE) + LEN(@ProcessingTimeString) + 1)) - (PATINDEX(@ProcessingTimeSearchString, MESSAGE) + LEN(@ProcessingTimeString) + 1))))) = 0 THEN 0 ELSE CONVERT(bigint,SUBSTRING(MESSAGE, (PATINDEX(@StartOfIDSearchString,MESSAGE) + LEN(@StartOfIDString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@StartOfIDSearchString,MESSAGE) + LEN(@StartOfIDString) + 1)) - (PATINDEX(@StartOfIDSearchString, MESSAGE) + LEN(@StartOfIDString) + 1)))) / CONVERT(numeric(3,3),SUBSTRING(MESSAGE, (PATINDEX(@ProcessingTimeSearchString,MESSAGE) + LEN(@ProcessingTimeString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@ProcessingTimeSearchString,MESSAGE) + LEN(@ProcessingTimeString) + 1)) - (PATINDEX(@ProcessingTimeSearchString, MESSAGE) + LEN(@ProcessingTimeString) + 1)))) END AS LookupRowsPerSecond , SUBSTRING(MESSAGE, (PATINDEX(@CacheUsedSearchString,MESSAGE) + LEN(@CacheUsedString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@CacheUsedSearchString,MESSAGE) + LEN(@CacheUsedString) + 1)) - (PATINDEX(@CacheUsedSearchString, MESSAGE) + LEN(@CacheUsedString) + 1))) AS LookupBytesUsed ,CASE WHEN (CONVERT(bigint,SUBSTRING(MESSAGE, (PATINDEX(@StartOfIDSearchString,MESSAGE) + LEN(@StartOfIDString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@StartOfIDSearchString,MESSAGE) + LEN(@StartOfIDString) + 1)) - (PATINDEX(@StartOfIDSearchString, MESSAGE) + LEN(@StartOfIDString) + 1)))))= 0 THEN 0 ELSE CONVERT(bigint,SUBSTRING(MESSAGE, (PATINDEX(@CacheUsedSearchString,MESSAGE) + LEN(@CacheUsedString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@CacheUsedSearchString,MESSAGE) + LEN(@CacheUsedString) + 1)) - (PATINDEX(@CacheUsedSearchString, MESSAGE) + LEN(@CacheUsedString) + 1)))) / CONVERT(bigint,SUBSTRING(MESSAGE, (PATINDEX(@StartOfIDSearchString,MESSAGE) + LEN(@StartOfIDString) + 1), ((CHARINDEX(' ', MESSAGE, PATINDEX(@StartOfIDSearchString,MESSAGE) + LEN(@StartOfIDString) + 1)) - (PATINDEX(@StartOfIDSearchString, MESSAGE) + LEN(@StartOfIDString) + 1)))) END AS LookupBytesPerRow FROM [catalog].[operation_messages] WHERE message_source_type = @MessageSourceType AND MESSAGE LIKE @StartOfIDSearchString GO Note that you have to set some parameter values: @MessageSourceType [int] – represents the message source type value from the following results: Value     Description 10           Entry APIs, such as T-SQL and CLR Stored procedures 20           External process used to run package (ISServerExec.exe) 30           Package-level objects 40           Control Flow tasks 50           Control Flow containers 60           Data Flow task 70           Custom execution message Note: Taken from Reza Rad’s (excellent!) helper.MessageSourceType table found here. @StartOfIDString [VarChar(100)] – use this to uniquely identify the message field value you wish to parse. In this case, the string ‘The Lookup processed ‘ identifies all the Lookup Transformation messages I desire to parse. @ProcessingTimeString [VarChar(100)] – this parameter is message-specific. I use this parameter to specifically search the message field value for the beginning of the Lookup Processing Time value. For this execution, I use the string ‘The processing time was ‘. @CacheUsedString [VarChar(100)] – this parameter is also message-specific. I use this parameter to specifically search the message field value for the beginning of the Lookup Cache  Used value. It returns the memory used, in bytes. For this execution, I use the string ‘The cache used ‘. The other parameters are built from variations of the parameters listed above. The query parses the values into text. The string values are converted to numeric values for ratio calculations; LookupRowsPerSecond and LookupBytesPerRow. Since ratios involve division, CASE statements check for denominators that equal 0. Here are the results in an SSMS grid: This is not the only way to retrieve this information. And much of the code lends itself to conversion to functions. If there is interest, I will share the functions in an upcoming post. If you want to get started with SSIS with the help of experts, read more over at Fix Your SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Backup and Restore, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: SSIS

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  • SQLAuthority News – SQLPASS Nov 8-11, 2010-Seattle – An Alternative Look at Experience

    - by pinaldave
    I recently attended most prestigious SQL Server event SQLPASS between Nov 8-11, 2010 at Seattle. I have only one expression for the event - Best Summit Ever This year the summit was at its best. Instead of writing about my usual routine or the event, I am going to write about the interesting things I did and how I felt about it! Best Summit Ever Trip to Seattle! This was my second trip to Seattle this year and the journey is always long. Here is the travel stats on how long it takes to get to Seattle: 24 hours official air time 36 hours total travel time (connection waits and airport commute) Every time I travel to USA I gain a day and when I travel back to home, I lose a day. However, the total traveling time is around 3 days. The journey is long and very exhausting. However, it is all worth it when you’re attending an event like SQLPASS. Here are few things I carry when I travel for a long journey: Dry Snack packs – I like to have some good Indian Dry Snacks along with me in my backpack so I can have my own snack when I want Amazon Kindle – Loaded with 80+ books A physical book – This is usually a very easy to read book I do not watch movies on the plane and usually spend my time reading something quick and easy. If I can go to sleep, I go for it. I prefer to not to spend time in conversation with the guy sitting next to me because usually I end up listening to their biography, which I cannot blog about. Sheraton Seattle SQLPASS In any case, I love to go to Seattle as the city is great and has everything a brilliant metropolis has to offer. The new Light Train is extremely convenient, and I can take it directly from the airport to the city center. My hotel, the Sheraton, was only few meters (in the USA people count in blocks – 3 blocks) away from the train station. This time I saved USD 40 each round trip due to the Light Train. Sessions I attended! Well, I really wanted to attend most of the sessions but there was great dilemma of which ones to choose. There were many, many sessions to be attended and at any given time there was more than one good session being presented. I had decided to attend sessions in area performance tuning and I attended quite a few sessions this year, compared to what I was able to do last year. Here are few names of the speakers whose sessions I attended (please note, following great speakers are not listed in any order. I loved them and I enjoyed their sessions): Conor Cunningham Rushabh Mehta Buck Woody Brent Ozar Jonathan Kehayias Chris Leonard Bob Ward Grant Fritchey I had great fun attending their sessions. The sessions were meaningful and enlightening. It is hard to rate any session but I have found that the insights learned in Conor Cunningham’s sessions are the highlight of the PASS Summit. Rushabh Mehta at Keynote SQLPASS   Bucky Woody and Brent Ozar I always like the sessions where the speaker is much closer to the audience and has real world experience. I think speakers who have worked in the real world deliver the best content and most useful information. Sessions I did not like! Indeed there were few sessions I did not like it and I am not going to name them here. However, there were strong reasons I did not like their sessions, and here is why: Sessions were all theory and had no real world connections. All technical questions ended with confusing answers (lots of “I will get back to you on it,” “it depends,” “let us take this offline” and many more…) “I am God” kind of attitude in the speakers For example, I attended a session of one very well known speaker who is a specialist for one particular area. I was bit late for the session and was surprised to see that in a room that could hold 350 people there were only 30 attendees. After sitting there for 15 minutes, I realized why lots of people left. Very soon I found I preferred to stare out the window instead of listening to that particular speaker. One on One Talk! Many times people ask me what I really like about PASS. I always say the experience of meeting SQL legends and spending time with them one on one and LEARNING! Here is the quick list of the people I met during this event and spent more than 30 minutes with each of them talking about various subjects: Pinal Dave and Brad Shulz Pinal Dave and Rushabh Mehta Michael Coles and Pinal Dave Rushabh Mehta – It is always pleasure to meet with him. He is a man with lots of energy and a passion for community. He recently told me that he really wanted to turn PASS into resource for learning for every SQL Server Developer and Administrator in the world. I had great in-depth discussion regarding how a single person can contribute to a community. Michael Coles – I consider him my best friend. It is always fun to meet him. He is funny and very knowledgeable. I think there are very few people who are as expert as he is in encryption and spatial databases. Worth meeting him every single time. Glenn Berry – A real friend of everybody. He is very a simple person and very true to his heart. I think there is not a single person in whole community who does not like him. He is a friends of all and everybody likes him very much. I once again had time to sit with him and learn so much from him. As he is known as Dr. DMV, I can be his nurse in the area of DMV. Brad Schulz – I always wanted to meet him but never got chance until today. I had great time meeting him in person and we have spent considerable amount of time together discussing various T-SQL tricks and tips. I do not know where he comes up with all the different ideas but I enjoy reading his blog and sharing his wisdom with me. Jonathan Kehayias – He is drill sergeant in US army. If you get the impression that he is a giant with very strong personality – you are wrong. He is very kind and soft spoken DBA with strong performance tuning skills. I asked him how he has kept his two jobs separate and I got very good answer – just work hard and have passion for what you do. I attended his sessions and his presentation style is very unique.  I feel like he is speaking in a language I understand. Louis Davidson – I had never had a chance to sit with him and talk about technology before. He has so much wisdom and he is very kind. During the dinner, I had talked with him for long time and without hesitation he started to draw a schema for me on the menu. It was a wonderful experience to learn from a master at the dinner table. He explained to me the real and practical differences between third normal form and forth normal form. Honestly I did not know earlier, but now I do. Erland Sommarskog – This man needs no introduction, he is very well known and very clear in conveying his ideas. I learned a lot from him during the course of year. Every time I meet him, I learn something new and this time was no exception. Joe Webb – Joey is all about community and people, we had interesting conversation about community, MVP and how one can be helpful to community without losing passion for long time. It is always pleasant to talk to him and of course, I had fun time. Ross Mistry – I call him my brother many times because he indeed looks like my cousin. He provided me lots of insight of how one can write book and how he keeps his books simple to appeal to all the readers. A wonderful person and great friend. Ola Hallgren - I did not know he was coming to the summit. I had great time meeting him and had a wonderful conversation with him regarding his scripts and future community activities. Blythe Morrow – She used to be integrated part of SQL Server Community and PASS HQ. It was wonderful to meet her again and re-connect. She is wonderful person and I had a great time talking to her. Solid Quality Mentors – It is difficult to decide who to mention here. Instead of writing all the names, I am going to include a photo of our meeting. I had great fun meeting various members of our global branches. This year I was sitting with my Spanish speaking friends and had great fun as Javier Loria from Solid Quality translated lots of things for me. Party, Party and Parties Every evening there were various parties. I did attend almost all of them. Every party had different theme but the goal of all the parties the same – networking. Here are the few parties where I had lots of fun: Dell Reception Party Exhibitor Party Solid Quality Fun Party Red Gate Friends Party MVP Dinner Microsoft Party MVP Dinner Quest Party Gameworks PASS Party Volunteer Party at Garage Solid Quality Mentors (10 Members out of 120) They were all great networking opportunities and lots of fun. I really had great time meeting people at the various parties. There were few people everywhere – well, I will say I am among them – who hopped parties. NDA – Not Decided Agenda During the event there were few meetings marked “NDA.” Someone asked me “why are these things NDA?”  My response was simple: because they are not sure themselves. NDA stands for Not Decided Agenda. Toys, Giveaways and Luggage I admit, I was like child in Gameworks and was playing to win soft toys. I was doing it for my daughter. I must thank all of the people who gave me their cards to try my luck. I won 4 soft-toys for my daughter and it was fun. Also, thanks to Angel who did a final toy swap with me to get the desired toy for my daughter. I also collected ducks from Idera, as my daughter really loves them. Solid Quality Booth Each of the exhibitors was giving away something and I got so much stuff that my luggage got quite a bit bigger when I returned. Best Exhibitor Idera had SQLDoctor (a real magician and fun guy) to promote their new tool SQLDoctor. I really had a great time participating in the magic myself. At one point, the magician made my watch disappear.  I have seen better magic before, but this time it caught me unexpectedly and I was taken by surprise. I won many ducks again. The Common Question I heard the following common questions: I have seen you somewhere – who are you? – I am Pinal Dave. I did not know that Pinal is your first name and Dave is your last name, how do you pronounce your last name again? – Da-way How old are you? – I am as old as I can be. Are you an Indian because you look like one? – I did not answer this one. Where are you from? This question was usually asked after looking at my badge which says India. So did you really fly from India? – Yes, because I have seasickness so I do not prefer the sea journey. How long was the journey? – 24/36/12 (air travel time/total travel time/time zone difference) Why do you write on SQLAuthority.com? – Because I want to. I remember your daughter looks like you. – Is this even a question? Of course, she is daddy’s little girl. There were so many other questions, I will have to write another blog post about it. SQLPASS Again, Best Summit Ever! Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: About Me, Pinal Dave, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, T SQL, Technology Tagged: SQLPASS

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  • The Changing Face of PASS

    - by Bill Graziano
    I’m starting my sixth year on the PASS Board.  I served two years as the Program Director, two years as the Vice-President of Marketing and I’m starting my second year as the Executive Vice-President of Finance.  There’s a pretty good chance that if PASS has done something you don’t like or is doing something you don’t like, that I’m involved in one way or another. Andy Leonard asked in a comment on his blog if the Board had ever reversed itself based on community input.  He asserted that it hadn’t.  I disagree.  I’m not going to try and list all the changes we make inside portfolios based on feedback from and meetings with the community.  I’m going to focus on major governance issues since I was elected to the Board. Management Company The first big change was our management company.  Our old management company had a standard approach to running a non-profit.  It worked well when PASS was launched.  Having a ready-made structure and process to run the organization enabled the organization to grow quickly.  As time went on we were limited in some of the things we wanted to do.  The more involved you were with PASS, the more you saw these limitations.  Key volunteers were regularly providing feedback that they wanted certain changes that were difficult for us to accomplish.  The Board at that time wanted changes that were difficult or impossible to accomplish under that structure. This was not a simple change.  Imagine a $2.5 million dollar company letting all its employees go on a Friday and starting with a new staff on Monday.  We also had a very narrow window to accomplish that so that we wouldn’t affect the Summit – our only source of revenue.  We spent the year after the change rebuilding processes and putting on the Summit in Denver.  That’s a concrete example of a huge change that PASS made to better serve its members.  And it was a change that many in the community were telling us we needed to make. Financials We heard regularly from our members that they wanted our financials posted.  Today on our web site you can find audited financials going back to 2004.  We publish our budget at the start of each year.  If you ask a question about the financials on the PASS site I do my best to answer it.  I’m also trying to do a better job answering financial questions posted in other locations.  (And yes, I know I owe a few of you some blog posts.) That’s another concrete example of a change that our members asked for that the Board agreed was a good decision. Minutes When I started on the Board the meeting minutes were very limited.  The minutes from a two day Board meeting might fit on one page.  I think we did the bare minimum we were legally required to do.  Today Board meeting minutes run from 5 to 12 pages and go into incredible detail on what we talk about.  There are certain topics that are NDA but where possible we try to list the topic we discussed but that the actual discussion was under NDA.  We also publish the agenda of Board meetings ahead of time. This is another specific example where input from the community influenced the decision.  It was certainly easier to have limited minutes but I think the extra effort helps our members understand what’s going on. Board Q&A At the 2009 Summit the Board held its first public Q&A with our members.  We’d always been available individually to answer questions.  There’s a benefit to getting us all in one room and asking the really hard questions to watch us squirm.  We learn what questions we don’t have good answers for.  We get to see how many people in the crowd look interested in the various questions and answers. I don’t recall the genesis of how this came about.  I’m fairly certain there was some community pressure though. Board Votes Until last November, the Board only reported the vote totals and not how individual Board members voted.  That was one of the topics at a great lunch I had with Tim Mitchell and Kendal van Dyke at the Summit.  That was also the topic of the first question asked at the Board Q&A by Kendal.  Kendal expressed his opposition to to anonymous votes clearly and passionately and without trying to paint anyone into a corner.  Less than 24 hours later the PASS Board voted to make individual votes public unless the topic was under NDA.  That’s another area where the Board decided to change based on feedback from our members. Summit Location While this isn’t actually a governance issue it is one of the more public decisions we make that has taken some public criticism.  There is a significant portion of our members that want the Summit near them.  There is a significant portion of our members that like the Summit in Seattle.  There is a significant portion of our members that think it should move around the country.  I was one that felt strongly that there were significant, tangible benefits to our attendees to being in Seattle every year.  I’m also one that has been swayed by some very compelling arguments that we need to have at least one outside Seattle and then revisit the decision.  I can’t tell you how the Board will vote but I know the opinion of our members weighs heavily on the decision. Elections And that brings us to the grand-daddy of all governance issues.  My thesis for this blog post is that the PASS Board has implemented policy changes in response to member feedback.  It isn’t to defend or criticize our election process.  It’s just to say that is has been under going continuous change since I’ve been on the Board.  I ran for the Board in the fall of 2005.  I don’t know much about what happened before then.  I was actively volunteering for PASS for four years prior to that as a chapter leader and on the program committee.  I don’t recall any complaints about elections but that doesn’t mean they didn’t occur.  The questions from the Nominating Committee (NomCom) were trivial and the selection process rudimentary (For example, “Tell us about your accomplishments”).  I don’t even remember who I ran against or how many other people ran.  I ran for the VP of Marketing in the fall of 2007.  I don’t recall any significant changes the Board made in the election process for that election.  I think a lot of the changes in 2007 came from us asking the management company to work on the election process.  I was expecting a similar set of puff ball questions from my previous election.  Boy, was I in for a shock.  The NomCom had found a much better set of questions and really made the interview portion difficult.  The questions were much more behavioral in nature.  I’d already written about my vision for PASS and my goals.  They wanted to know how I handled adversity, how I handled criticism, how I handled conflict, how I handled troublesome volunteers, how I motivated people and how I responded to motivation. And many, many other things. They grilled me for over an hour.  I’ve done a fair bit of technical sales in my time.  I feel I speak well under pressure addressing pointed questions.  This interview intentionally put me under pressure.  In addition to wanting to know about my interpersonal skills, my work experience, my volunteer experience and my supervisory experience they wanted to see how I’d do under pressure.  They wanted to see who would respond under pressure and who wouldn’t.  It was a bit of a shock. That was the first big change I remember in the election process.  I know there were other improvements around the process but none of them stick in my mind quite like the unexpected hour-long grilling. The next big change I remember was after the 2009 elections.  Andy Warren was unhappy with the election process and wanted to make some changes.  He worked with Hannes at HQ and they came up with a better set of processes.  I think Andy moved PASS in the right direction.  Nonetheless, after the 2010 election even more people were very publicly clamoring for changes to our election process.  In August of 2010 we had a choice to make.  There were numerous bloggers criticizing the Board and our upcoming election.  The easy change would be to announce that we were changing the process in a way that would satisfy our critics.  I believe that a knee-jerk response to criticism is seldom correct. Instead the Board spent August and September and October and November listening to the community.  I visited two SQLSaturdays and asked questions of everyone I could.  I attended chapter meetings and asked questions of as many people as they’d let me.  At Summit I made it a point to introduce myself to strangers and ask them about the election.  At every breakfast I’d sit down at a table full of strangers and ask about the election.  I’m happy to say that I left most tables arguing about the election.  Most days I managed to get 2 or 3 breakfasts in. I spent less time talking to people that had already written about the election.  They were already expressing their opinion.  I wanted to talk to people that hadn’t spoken up.  I wanted to know what the silent majority thought.  The Board all attended the Q&A session where our members expressed their concerns about a variety of issues including the election. The PASS Board also chose to create the Election Review Committee.  We wanted people from the community that had been involved with PASS to look at our election process with fresh eyes while listening to what the community had to say and give us some advice on how we could improve the process.  I’m a part of this as is Andy Warren.  None of the other members are on the Board.  I’ve sat in numerous calls and interviews with this group and attended an open meeting at the Summit.  We asked anyone that wanted to discuss the election to come speak with us.  The ERC held an open meeting at the Summit and invited anyone to attend.  There are forums on the ERC web site where we’ve invited people to participate.  The ERC has reached to key people involved in recent elections.  The years that I haven’t mentioned also saw minor improvements in the election process.  Off the top of my head I don’t recall what exact changes were made each year.  Specifically since the 2010 election we’ve gone out of our way to seek input from the community about the process.  I’m not sure what more we could have done to invite feedback from the community. I think to say that we haven’t “fixed” the election process isn’t a fair criticism at this time.  We haven’t rushed any changes through the process.  If you don’t see any changes in our election process in July or August then I think it’s fair to criticize us for ignoring the community or ask for an explanation for what we’ve done. In Summary Andy’s main point was that the PASS Board hasn’t changed in response to our members wishes.  I think I’ve shown that time and time again the PASS Board has changed in response to what our members want.  There are only two outstanding issues: Summit location and elections.  The 2013 Summit location hasn’t been decided yet.  Our work on the elections is also in progress.  And at every step in the election review we’ve gone out of our way to listen to the community and incorporate their feedback on the process. I also hope I’m not encouraging everyone that wants some change in the organization to organize a “blog rush” against the Board.  We take public suggestions very seriously but we also take the time to evaluate those suggestions and learn what the rest of our members think and make a measured decision.

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