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  • UAC being turned off once a day on Windows 7

    - by Mehper C. Palavuzlar
    I have strange problem on my HP laptop. This began to happen recently. Whenever I start my machine, Windows 7 Action Center displays the following warning: You need to restart your computer for UAC to be turned off. Actually, this does not happen if it happened once on a specific day. For example, when I start the machine in the morning, it shows up; but it never shows up in the subsequent restarts within that day. On the next day, the same thing happens again. I never disable UAC, but obviously some rootkit or virus causes this. As soon as I get this warning, I head for the UAC settings, and re-enable UAC to dismiss this warning. This is a bothersome situation as I can't fix it. First, I have run a full scan on the computer for any probable virus and malware/rootkit activity, but TrendMicro OfficeScan said that no viruses have been found. I went to an old Restore Point using Windows System Restore, but the problem was not solved. What I have tried so far (which couldn't find the rootkit): TrendMicro OfficeScan Antivirus AVAST Malwarebytes' Anti-malware Ad-Aware Vipre Antivirus GMER TDSSKiller (Kaspersky Labs) HiJackThis RegRuns UnHackMe SuperAntiSpyware Portable Tizer Rootkit Razor (*) Sophos Anti-Rootkit SpyHunter 4 There are no other strange activities on the machine. Everything works fine except this bizarre incident. What could be the name of this annoying rootkit? How can I detect and remove it? EDIT: Below is the log file generated by HijackThis: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 13:07:04, on 17.01.2011 Platform: Windows 7 (WinNT 6.00.3504) MSIE: Internet Explorer v8.00 (8.00.7600.16700) Boot mode: Normal Running processes: C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.Exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\system32\igfxsrvc.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe C:\Program Files\LightningFAX\LFclient\lfsndmng.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\Microsoft Office Communicator\communicator.exe C:\Program Files\Iron Mountain\Connected BackupPC\Agent.exe C:\Program Files\Trend Micro\OfficeScan Client\PccNTMon.exe C:\Program Files\Microsoft LifeCam\LifeExp.exe C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\mimio\mimio Studio\system\aps_tablet\atwtusb.exe C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE C:\Program Files\Babylon\Babylon-Pro\Babylon.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Users\userx\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://www.yaysat.com.tr/proxy/proxy.pac R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Babylon IE plugin - {9CFACCB6-2F3F-4177-94EA-0D2B72D384C1} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [lfsndmng] C:\Program Files\LightningFAX\LFclient\LFSNDMNG.EXE O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\communicator.exe" /fromrunkey O4 - HKLM\..\Run: [AgentUiRunKey] "C:\Program Files\Iron Mountain\Connected BackupPC\Agent.exe" -ni -sss -e http://localhost:16386/ O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow O4 - HKLM\..\Run: [Babylon Client] C:\Program Files\Babylon\Babylon-Pro\Babylon.exe -AutoStart O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe" O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - Global Startup: mimio Studio.lnk = C:\Program Files\mimio\mimio Studio\mimiosys.exe O8 - Extra context menu item: Microsoft Excel'e &Ver - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Translate this web page with Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htm O8 - Extra context menu item: Translate with Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Action.htm O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL O9 - Extra button: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll O9 - Extra 'Tools' menuitem: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - https://172.20.12.103:4343/officescan/console/html/ClientInstall/WinNTChk.cab O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - https://172.20.12.103:4343/officescan/console/html/ClientInstall/setup.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = yaysat.com O17 - HKLM\Software\..\Telephony: DomainName = yaysat.com O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = yaysat.com O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = yaysat.com O18 - Protocol: qcom - {B8DBD265-42C3-43E6-B439-E968C71984C6} - C:\Program Files\Common Files\Quest Shared\CodeXpert\qcom.dll O22 - SharedTaskScheduler: FencesShellExt - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program Files\Stardock\Fences\FencesMenu.dll O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Andrea Electronics Corporation - C:\Windows\system32\AEADISRV.EXE O23 - Service: AgentService - Iron Mountain Incorporated - C:\Program Files\Iron Mountain\Connected BackupPC\AgentService.exe O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agrsmsvc.exe O23 - Service: BMFMySQL - Unknown owner - C:\Program Files\Quest Software\Benchmark Factory for Databases\Repository\MySQL\bin\mysqld-max-nt.exe O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe O23 - Service: SMS Task Sequence Agent (smstsmgr) - Unknown owner - C:\Windows\system32\CCM\TSManager.exe O23 - Service: Check Point VPN-1 Securemote service (SR_Service) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe O23 - Service: Check Point VPN-1 Securemote watchdog (SR_Watchdog) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Watchdog.exe O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\..\BM\TMBMSRV.exe O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe -- End of file - 8204 bytes As suggested in this very similar question, I have run full scans (+boot time scans) with RegRun and UnHackMe, but they also did not find anything. I have carefully examined all entries in the Event Viewer, but there's nothing wrong. Now I know that there is a hidden trojan (rootkit) on my machine which seems to disguise itself quite successfully. Note that I don't have the chance to remove the HDD, or reinstall the OS as this is a work machine subjected to certain IT policies on a company domain. Despite all my attempts, the problem still remains. I strictly need a to-the-point method or a pukka rootkit remover to remove whatever it is. I don't want to monkey with the system settings, i.e. disabling auto runs one by one, messing the registry, etc. EDIT 2: I have found an article which is closely related to my trouble: Malware can turn off UAC in Windows 7; “By design” says Microsoft. Special thanks(!) to Microsoft. In the article, a VBScript code is given to disable UAC automatically: '// 1337H4x Written by _____________ '// (12 year old) Set WshShell = WScript.CreateObject("WScript.Shell") '// Toggle Start menu WshShell.SendKeys("^{ESC}") WScript.Sleep(500) '// Search for UAC applet WshShell.SendKeys("change uac") WScript.Sleep(2000) '// Open the applet (assuming second result) WshShell.SendKeys("{DOWN}") WshShell.SendKeys("{DOWN}") WshShell.SendKeys("{ENTER}") WScript.Sleep(2000) '// Set UAC level to lowest (assuming out-of-box Default setting) WshShell.SendKeys("{TAB}") WshShell.SendKeys("{DOWN}") WshShell.SendKeys("{DOWN}") WshShell.SendKeys("{DOWN}") '// Save our changes WshShell.SendKeys("{TAB}") WshShell.SendKeys("{ENTER}") '// TODO: Add code to handle installation of rebound '// process to continue exploitation, i.e. place something '// evil in Startup folder '// Reboot the system '// WshShell.Run "shutdown /r /f" Unfortunately, that doesn't tell me how I can get rid of this malicious code running on my system. EDIT 3: Last night, I left the laptop open because of a running SQL task. When I came in the morning, I saw that UAC was turned off. So, I suspect that the problem is not related to startup. It is happening once a day for sure no matter if the machine is rebooted.

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