unresponsive system - Page 423

Microsoft IntelliMouse episodic pauses

- by Rob Hills

I have a Microsoft IntelliMouse connected via USB to a computer (directly, NOT via hub) currently running Ubuntu 11.10, but this problem also existed before we upgraded from 10.10. Every now and then (apparently randomly) the computer "pauses" for anything up to a few seconds. This usually occurs after a mouse movement and during the pause, the computer is completely unresponsive to mouse or keyboard. lsusb shows: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 002: ID 0409:0058 NEC Corp. HighSpeed Hub Bus 001 Device 004: ID 05e3:0605 Genesys Logic, Inc. USB 2.0 Hub [ednet] Bus 003 Device 013: ID 045e:001e Microsoft Corp. IntelliMouse Explorer Bus 001 Device 005: ID 04a9:1097 Canon, Inc. PIXMA iP5000 Bus 001 Device 006: ID 0a5c:200a Broadcom Corp. Bluetooth dongle Bus 001 Device 007: ID 0911:1c57 Philips Speech Processing Bus 001 Device 008: ID 04a9:2219 Canon, Inc. CanoScan 9950F so the mouse appears to be correctly identified. Syslog episodically shows the following sequence: Jan 15 11:48:32 kayes-computer kernel: [10588.512036] usb 3-1: USB disconnect, device number 10 Jan 15 11:48:33 kayes-computer kernel: [10589.248026] usb 3-1: new low speed USB device number 11 using uhci_hcd Jan 15 11:48:33 kayes-computer mtp-probe: checking bus 3, device 11: "/sys/devices/pci0000:00/0000:00:1d.1/usb3/3-1" Jan 15 11:48:33 kayes-computer kernel: [10589.448596] input: Microsoft Microsoft IntelliMouse® Explorer as /devices/pci0000:00/0000:00:1d.1/usb3/3-1/3-1:1.0/input/input11 Jan 15 11:48:33 kayes-computer kernel: [10589.448706] generic-usb 0003:045E:001E.000B: input,hidraw0: USB HID v1.00 Mouse [Microsoft Microsoft IntelliMouse® Explorer] on usb-0000:00:1d.1-1/input0 Jan 15 11:48:33 kayes-computer mtp-probe: bus: 3, device: 11 was not an MTP device though I can't confirm if these are directly associated with the "pauses". Any thoughts on what might be causing this or what else I can do to diagnose the problem?

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DBA Best Practices - A Blog Series: Episode 1 - Backups

- by Argenis

This blog post is part of the DBA Best Practices series, on which various topics of concern for daily database operations are discussed. Your feedback and comments are very much welcome, so please drop by the comments section and be sure to leave your thoughts on the subject. Morning Coffee When I was a DBA, the first thing I did when I sat down at my desk at work was checking that all backups have completed successfully. It really was more of a ritual, since I had a dual system in place to check for backup completion: 1) the scheduled agent jobs to back up the databases were set to alert the NOC in failure, and 2) I had a script run from a central server every so often to check for any backup failures. Why the redundancy, you might ask. Well, for one I was once bitten by the fact that database mail doesn't work 100% of the time. Potential causes for failure include issues on the SMTP box that relays your server email, firewall problems, DNS issues, etc. And so to be sure that my backups completed fine, I needed to rely on a mechanism other than having the servers do the taking - I needed to interrogate the servers and ask each one if an issue had occurred. This is why I had a script run every so often. Some of you might have monitoring tools in place like Microsoft System Center Operations Manager (SCOM) or similar 3rd party products that would track all these things for you. But at that moment, we had no resort but to write our own Powershell scripts to do it. Now it goes without saying that if you don't have backups in place, you might as well find another career. Your most sacred job as a DBA is to protect the data from a disaster, and only properly safeguarded backups can offer you peace of mind here. "But, we have a cluster...we don't need backups" Sadly I've heard this line more than I would have liked to. You need to understand that a cluster is comprised of shared storage, and that is precisely your single point of failure. A cluster will protect you from an issue at the Operating System level, and also under an outage of any SQL-related service or dependent devices. But it will most definitely NOT protect you against corruption, nor will it protect you against somebody deleting data from a table - accidentally or otherwise. Backup, fine. How often do I take a backup? The answer to this is something you will hear frequently when working with databases: it depends. What does it depend on? For one, you need to understand how much data your business is willing to lose. This is what's called Recovery Point Objective, or RPO. If you don't know how much data your business is willing to lose, you need to have an honest and realistic conversation about data loss expectations with your customers, internal or external. From my experience, their first answer to the question "how much data loss can you withstand?" will be "zero". In that case, you will need to explain how zero data loss is very difficult and very costly to achieve, even in today's computing environments. Do you want to go ahead and take full backups of all your databases every hour, or even every day? Probably not, because of the impact that taking a full backup can have on a system. That's what differential and transaction log backups are for. Have I answered the question of how often to take a backup? No, and I did that on purpose. You need to think about how much time you have to recover from any event that requires you to restore your databases. This is what's called Recovery Time Objective. Again, if you go ask your customer how long of an outage they can withstand, at first you will get a completely unrealistic number - and that will be your starting point for discussing a solution that is cost effective. The point that I'm trying to get across is that you need to have a plan. This plan needs to be practiced, and tested. Like a football playbook, you need to rehearse the moves you'll perform when the time comes. How often is up to you, and the objective is that you feel better about yourself and the steps you need to follow when emergency strikes. A backup is nothing more than an untested restore Backups are files. Files are prone to corruption. Put those two together and realize how you feel about those backups sitting on that network drive. When was the last time you restored any of those? Restoring your backups on another box - that, by the way, doesn't have to match the specs of your production server - will give you two things: 1) peace of mind, because now you know that your backups are good and 2) a place to offload your consistency checks with DBCC CHECKDB or any of the other DBCC commands like CHECKTABLE or CHECKCATALOG. This is a great strategy for VLDBs that cannot withstand the additional load created by the consistency checks. If you choose to offload your consistency checks to another server though, be sure to run DBCC CHECKDB WITH PHYSICALONLY on the production server, and if you're using SQL Server 2008 R2 SP1 CU4 and above, be sure to enable traceflags 2562 and/or 2549, which will speed up the PHYSICALONLY checks further - you can read more about this enhancement here. Back to the "How Often" question for a second. If you have the disk, and the network latency, and the system resources to do so, why not backup the transaction log often? As in, every 5 minutes, or even less than that? There's not much downside to doing it, as you will have to clear the log with a backup sooner than later, lest you risk running out space on your tlog, or even your drive. The one drawback to this approach is that you will have more files to deal with at restore time, and processing each file will add a bit of extra time to the entire process. But it might be worth that time knowing that you minimized the amount of data lost. Again, test your plan to make sure that it matches your particular needs. Where to back up to? Network share? Locally? SAN volume? This is another topic where everybody has a favorite choice. So, I'll stick to mentioning what I like to do and what I consider to be the best practice in this regard. I like to backup to a SAN volume, i.e., a drive that actually lives in the SAN, and can be easily attached to another server in a pinch, saving you valuable time - you wouldn't need to restore files on the network (slow) or pull out drives out a dead server (been there, done that, it’s also slow!). The key is to have a copy of those backup files made quickly, and, if at all possible, to a remote target on a different datacenter - or even the cloud. There are plenty of solutions out there that can help you put such a solution together. That right there is the first step towards a practical Disaster Recovery plan. But there's much more to DR, and that's material for a different blog post in this series.

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Refactoring an ERB Template to Haml

- by Liam McLennan

ERB is the default view templating system used by Ruby on Rails. Haml is an alternative templating system that uses whitespace to represent document structure. The example from the haml website shows the following equivalent markup: Haml ERB #profile .left.column #date= print_date #address= current_user.address .right.column #email= current_user.email #bio= current_user.bio <div id="profile"> <div class="left column"> <div id="date"><%= print_date %></div> <div id="address"><%= current_user.address %></div> </div> <div class="right column"> <div id="email"><%= current_user.email %></div> <div id="bio"><%= current_user.bio %></div> </div> </div> I like haml because it is concise and the significant whitespace makes it easy to see the structure at a glance. This post is about a ruby project but nhaml makes haml available for asp.net MVC also. The ERB Template Today I spent some time refactoring an ERB template to Haml. The template is called list.html.erb and its purpose is to render a list of tweets (twitter messages). <style> form { float: left; } </style> <h1>Tweets</h1> <table> <thead><tr><th></th><th>System</th><th>Human</th><th></th></tr></thead> <% @tweets.each do |tweet| %> <tr> <td><%= h(tweet['text']) %></td> <td><%= h(tweet['system_classification']) %></td> <td><%= h(tweet['human_classification']) %></td> <td><form action="/tweet/rate" method="post"> <%= token_tag %> <input type="submit" value="Positive"/> <input type="hidden" value="<%= tweet['id']%>" name="id" /> <input type="hidden" value="positive" name="rating" /> </form> <form action="/tweet/rate" method="post"> <%= token_tag %> <input type="submit" value="Neutral"/> <input type="hidden" value="<%= tweet['id']%>" name="id" /> <input type="hidden" value="neutral" name="rating" /> </form> <form action="/tweet/rate" method="post"> <%= token_tag %> <input type="submit" value="Negative"/> <input type="hidden" value="<%= tweet['id']%>" name="id" /> <input type="hidden" value="negative" name="rating" /> </form> </td> </tr> <% end %> </table> Haml Template: Take 1 My first step was to convert this page to a Haml template in place. Directly translating the ERB template to Haml resulted in: list.haml %style form {float: left;} %h1 Tweets %table %thead %tr %th %th System %th Human %th %tbody - @tweets.each do |tweet| %tr %td= tweet['text'] %td= tweet['system_classification'] %td= tweet['human_classification'] %td %form{ :action=>"/tweet/rate", :method=>"post"} = token_tag <input type="submit" value="Positive"/> <input type="hidden" value="positive" name="rating" /> %input{ :type=>"hidden", :value => tweet['id']} %form{ :action=>"/tweet/rate", :method=>"post"} = token_tag <input type="submit" value="Neutral"/> <input type="hidden" value="neutral" name="rating" /> %input{ :type=>"hidden", :value => tweet['id']} %form{ :action=>"/tweet/rate", :method=>"post"} = token_tag <input type="submit" value="Negative"/> <input type="hidden" value="negative" name="rating" /> %input{ :type=>"hidden", :value => tweet['id']} end I like this better already but I can go further. Haml Template: Take 2 The haml documentation says to avoid using iterators so I introduced a partial template (_tweet.haml) as the template to render a single tweet. _tweet.haml %tr %td= tweet['text'] %td= tweet['system_classification'] %td= tweet['human_classification'] %td %form{ :action=>"/tweet/rate", :method=>"post"} = token_tag <input type="submit" value="Positive"/> <input type="hidden" value="positive" name="rating" /> %input{ :type=>"hidden", :value => tweet['id']} %form{ :action=>"/tweet/rate", :method=>"post"} = token_tag <input type="submit" value="Neutral"/> <input type="hidden" value="neutral" name="rating" /> %input{ :type=>"hidden", :value => tweet['id']} %form{ :action=>"/tweet/rate", :method=>"post"} = token_tag <input type="submit" value="Negative"/> <input type="hidden" value="negative" name="rating" /> %input{ :type=>"hidden", :value => tweet['id']} and the list template is simplified to: list.haml %style form {float: left;} %h1 Tweets %table %thead %tr %th %th System %th Human %th %tbody = render(:partial => "tweet", :collection => @tweets) That is definitely an improvement, but then I noticed that _tweet.haml contains three form tags that are nearly identical. Haml Template: Take 3 My first attempt, later aborted, was to use a helper to remove the duplication. A much better solution is to use another partial. _rate_button.haml %form{ :action=>"/tweet/rate", :method=>"post"} = token_tag %input{ :type => "submit", :value => rate_button[:rating].capitalize } %input{ :type => "hidden", :value => rate_button[:rating], :name => 'rating' } %input{ :type => "hidden", :value => rate_button[:id], :name => 'id' } and the tweet template is now simpler: _tweet.haml %tr %td= tweet['text'] %td= tweet['system_classification'] %td= tweet['human_classification'] %td = render( :partial => 'rate_button', :object => {:rating=>'positive', :id=> tweet['id']}) = render( :partial => 'rate_button', :object => {:rating=>'neutral', :id=> tweet['id']}) = render( :partial => 'rate_button', :object => {:rating=>'negative', :id=> tweet['id']}) list.haml remains unchanged. Summary I am extremely happy with the switch. No doubt there are further improvements that I can make, but I feel like what I have now is clean and well factored.

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Ubuntu crashes with menu bar launcher freeze during software centre use

- by UbunUser

I recently reinstalled Ubuntu 12.04 LTS on a Dell Studio 1588 64-bit and ran into crashes as I was installing some software on the software centre. Before this, I had display/screen problems that I needed to fix so I will briefly describe that in case it has any connection to the crashes. The problem was of screen crash/flickering (related to ATI Mobility Radeon HD 5400x) when trying to adjust brightness and so I followed guidance from an earlier chain (question 131967) to (a) use jockey to install fglrx update driver (deactivate experimental beta driver) and (b) edit grub to add acpi_backlight=vendor dell_laptop.backlight=0 The crashes that happened (twice, while software centre was just finishing installation in the background) was that all tabs (on open Firefox window) stayed open along with cursor control with mousepad but all menu bars disappeared completely along with the launcher and the keyboard also turned unresponsive. So there seemed to be no way to close windows or shut down the computer except for a forced hard shut down of the system using the start button. This is very similar to Questions #167540 and #298843, which seem to be closed. Why is this happening? Is there some update or fix I need to make? Thanks!

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How to diagnose Ubuntu CPU spikes / IO wait?

- by Jeff Welling

I'm using Ubuntu and every couple minutes it goes unresponsive for a half second to a full second, which isn't normally a problem but makes trying to code extremely frustrating when your trying to hit backspace or navigate the code and nothing is happening. The problem is, the freezes are so brief that top doesn't have time to show me what is spiking the CPU (assuming something is, but I don't know what else could cause this). Does anyone know how to troubleshoot this performance issue? Edit: I've tried login in with Gnome Classic (No Effects) instead of Unity but it still freezes up every once in awhile. Edit: The CPU graph doesn't seem to be showing any actual spikes so it seems you were right and my original diagnosis of CPU spikes being the problem was incorrect, I now suspect IO wait. I don't recall this happening for the brief few weeks I had Windows 7 Starter running on it though, which leads me to believe it isn't (just?) the hardware.. is there anything I can tweak to improve this? I'm using an Acer Aspire One D257, with Ubuntu 11.10. Edit: Output of dmesg is at http://paste.ubuntu.com/1060054/ and kern.log is at http://paste.ubuntu.com/1060055/

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Unity Dashboard won't find local files, rearrange icons on two computers

- by Stanton.Sculpture

Suddenly I can't move icons around my unity launcher and the Dash won't search for my local files and folders. Was working when I first installed 13.10, but now it won't search for local files, and it won't let me rearrange the icons in any way. I've tried turning on and off all the scopes (lenses?) in multiple combinations, but it won't find any files unless I use nautilus to find them its mostly unresponsive. I can't see my recently used files, or files and folders scope at all. Dragging and dropping the icons on the side dock doesn't work, they only stick to my mouse until I put them back where they were. I cannot unlock any icons from the launcher, it just doesn't do anything when I click it. I tried rebooting both of my computers and its still won't function normally. I used ubuntu-bug -w to report a bug, no one has gotten back to me. Is there some option that I changed to cause this? This is a problem on both my laptop and Desktop. Please Help, Alex

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Monitoring Visual Studio 2010 Performance Problems

- by TATWORTH

At http://visualstudiogallery.msdn.microsoft.com/fa85b17d-3df2-49b1-bee6-71527ffef441, Microsoft have provided a tool for Visual Studio to provide reports on Visual Studio 2010 performance problems. The use of it has been discussed at http://blogs.msdn.com/b/visualstudio/archive/2011/05/02/perfwatson.aspx as follows: "Would you like Visual Studio 2010 to be even faster? Would you like any performance issue you see to be reported automatically without any hassle? Well now you can, with the new Visual Studio PerfWatson extension! Install this extension and help us deliver a faster Visual Studio experience. We’re constantly working to improve the performance of Visual Studio and take feedback about it very seriously. Our investigations into these issues have found that there are a variety of scenarios where a long running task can cause the UI thread to hang or become unresponsive. Visual Studio PerfWatson is a low overhead telemetry system that helps us capture these instances of UI unresponsiveness and report them back to Microsoft automatically and anonymously. We then use this data to drive performance improvements that make Visual Studio faster." Now instead of complaining you too can help Microsoft locate and fix performance problems with Visual Studio 2010. The requirements are: "Following are the pre-requisites for installing Visual Studio PerfWatson: Windows Vista/2008/2008 R2/7 (Note: PerfWatson is not supported for Windows XP) Visual Studio 2010 SP1 (Professional, Premium, or Ultimate)"

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MVC Razor Engine For Beginners Part 1

- by Humprey Cogay, C|EH, E|CSA

I. What is MVC? a. http://www.asp.net/mvc/tutorials/older-versions/overview/asp-net-mvc-overview II. Software Requirements for this tutorial a. Visual Studio 2010/2012. You can get your free copy here Microsoft Visual Studio 2012 b. MVC Framework Option 1 - Install using a standalone installer http://www.microsoft.com/en-us/download/details.aspx?id=30683 Option 2 - Install using Web Platform Installer http://www.microsoft.com/web/handlers/webpi.ashx?command=getinstallerredirect&appid=MVC4VS2010_Loc III. Creating your first MVC4 Application a. On the Visual Studio click file new solution link b. Click Other Project Type>Visual Studio Solutions and on the templates window select blank solution and let us name our solution MVCPrimer. c. Now Click File>New and select Project d. Select Visual C#>Web> and select ASP.NET MVC 4 Web Application and Enter MyWebSite as Name e. Select Empty, Razor as view engine and uncheck Create a Unit test project f. You can now view a basic MVC 4 Application Structure on your solution explorer g. Now we will add our first controller by right clicking on the controllers folder on your solution explorer and select Add>Controller h. Change the name of the controller to HomeController and under the scaffolding options select Empty MVC Controller. i. You will now see a basic controller with an Index method that returns an ActionResult j. We will now add a new View Folder for our Home Controller. Right click on the views folder on your solution explorer and select Add> New Folder> and name this folder Home k. Add a new View by right clicking on Views>Home Folder and select Add View. l. Name the view Index, and select Razor(CSHTML) as View Engine, All checkbox should be unchecked for now and click add. m. Relationship between our HomeController and Home Views Sub Folder n. Add new HTML Contents to our newly created Index View o. Press F5 to run our MVC Application p. We will create our new model, Right click on the models folder of our solution explorer and select Add> Class. q. Let us name our class Customer r. Edit the Customer class with the following code s. Open the HomeController by double clickin HomeController of our Controllers folder and edit the HomeControllerusing System; using System.Collections.Generic; using System.Linq; using System.Web; using System.Web.Mvc; namespace MyWebSite.Controllers { public class HomeController : Controller { // // GET: /Home/ public ActionResult Index() { return View(); } public ActionResult ListCustomers() { List<Models.Customer> customers = new List<Models.Customer>(); //Add First Customer to Our Collection customers.Add(new Models.Customer() { Id = 1, CompanyName = "Volvo", ContactNo = "123-0123-0001", ContactPerson = "Gustav Larson", Description = "Volvo Car Corporation, or Volvo Personvagnar AB, is a Scandinavian automobile manufacturer founded in 1927" }); //Add Second Customer to Our Collection customers.Add(new Models.Customer() { Id = 2, CompanyName = "BMW", ContactNo = "999-9876-9898", ContactPerson = "Franz Josef Popp", Description = "Bayerische Motoren Werke AG, (BMW; English: Bavarian Motor Works) is a " + "German automobile, motorcycle and engine manufacturing company founded in 1917. " }); //Add Third Customer to Our Collection customers.Add(new Models.Customer() { Id = 3, CompanyName = "Audi", ContactNo = "983-2222-1212", ContactPerson = "Karl Benz", Description = " is a multinational division of the German manufacturer Daimler AG," }); return View(customers); } } } t. Let us now create a view for this Class, But before continuing Press Ctrl + Shift + B to rebuild the solution, this will make the previously created model on the Model class drop down of the Add View Menu. Right click on the views>Home folder and select Add>View u. Let us name our View as ListCustomers, Select Razor(CSHTML) as View Engine, Put a check mark on Create a strongly-typed view, and select Customer (MyWebSite.Models) as model class. Slect List on the Scaffold Template and Click OK. v. Run the MVC Application by pressing F5, and on the address bar insert Home/ListCustomers, We should now see a web page similar below. x. You can edit ListCustomers.CSHTML to remove and add HTML codes @model IEnumerable<MyWebSite.Models.Customer> @{ Layout = null; } <!DOCTYPE html> <html> <head> <meta name="viewport" content="width=device-width" /> <title>ListCustomers</title> </head> <body> <h2>List of Customers</h2> <table border="1"> <tr> <th> @Html.DisplayNameFor(model => model.CompanyName) </th> <th> @Html.DisplayNameFor(model => model.Description) </th> <th> @Html.DisplayNameFor(model => model.ContactPerson) </th> <th> @Html.DisplayNameFor(model => model.ContactNo) </th> </tr> @foreach (var item in Model) { <tr> <td> @Html.DisplayFor(modelItem => item.CompanyName) </td> <td> @Html.DisplayFor(modelItem => item.Description) </td> <td> @Html.DisplayFor(modelItem => item.ContactPerson) </td> <td> @Html.DisplayFor(modelItem => item.ContactNo) </td> </tr> } </table> </body> </html> y. Press F5 to run the MVC Application z. You will notice some @HTML.DisplayFor codes. These are called HTML Helpers you can read more about HTML Helpers on this site http://www.w3schools.com/aspnet/mvc_htmlhelpers.asp That’s all. You now have your first MVC4 Razor Engine Web Application . . .

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Tracking down memory issues affecting a website

- by gaoshan88

I've got a website (Wordpress based) that became unresponsive. I SSH'd into the server and saw that we were out of memory. Errors in my apache log files indicated the same... things failing to be allocated due to lack of memory). Restarting the server fixes it. So I look in access.log and error.log around the time of the incident but I see nothing strange. No extra traffic, no unusual requests. In fact the only request around the time of the problem was one from Googlebot for an rss feed... at that point I start to see 500 response codes in the logs until the machine was rebooted. I look in message.log hoping to see something but there is nothing at all for that entire day (which is odd as there are entries for every other day). The site has a large amount of memory allocated to it and normally runs using about 30% of what is available. My question... how would you go about trying to track this down at this point? What are some other log files I could check or strategies I could take?

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xubuntu 12.04 screen regularly stops refreshing, refreshing resumes after un-/re-maximizing a window

- by user68477

My screen frequently stops completely refreshing. I can make it resume refreshing by un-maximizing/re-maximize a window or by switching workspace (the un-/re-maximizing works every time. Switching workspace sometimes has to be done a couple of times). The immediate impression is that the system is frozen: there is apparently no reaction to anything I do but interestingly window title bar will change, if I switch application with (i.e alt+tab or browse through folders) I saw an identical issue in ubuntu 10.04, though a lot less frequent, I never saw this in ubuntu 12.04 (which I have been using the last 4-5 months). After switching to Xubuntu I'm seeing this again and more frequently. The specific reason I'm not sure this is a bug: I installed gnome-control-center which dragged in tons of packages. This was while trying to fix dual-screen setup. I believe the issue surfaced after this. I later meticulously removed every package from this batch (purge) in the hope that every setting would also be removed. But the issue has persisted. Another issue happened at the same time, it may be totally unrelated but it feels as if it is the same basic issue: the screen resolution of the greeter became less than the expected 1680x1050 and often after login there's just a blank and totally unresponsive wallpaper without panel so I have to force reboot. When the login is successful it's very clear that it works hard to determine the correct resolution which is achieved after a few blink to black screens. My questions: 1) Is this a settings issue or a bug? 2) How do I begin to research the issue - could I perhaps some way reset xubuntu/xfce to default. 3) If this is a bug where would be the most appropriate place report this? System: Thinkpad T500 ati radeon HD 3650 $ fglrxinfo display: :0.0 screen: 0 OpenGL vendor string: Advanced Micro Devices, Inc. OpenGL renderer string: ATI Mobility Radeon HD 3650 OpenGL version string: 3.3.11627 Compatibility Profile Context $ uname -a Linux srvname 3.2.0-32-generic #51-Ubuntu SMP Wed Sep 26 21:33:09 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux xfce 4.10 Compiz 0.9.7.8

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Login Screen hangs after entering password

- by Ravi

When I enter my password in the login box nothing happens. It gets stuck. It was running fine earlier. I have installed gnome-panel and cairo-dock, after which, I logged out, logged back in, and choose gnome classic session. I also added a ppa from the webupd8.org to install the themes (link). I opened Ubuntu Tweak tool, and changed the theme to Evolve the whole laptop stopped responding. The keyboard and mouse were unresponsive. So I was forced to do a shut down. Now whenever it starts, I cannot login into Ubuntu. I hear the fan noise, as its spinning very fast, when the laptop freezes.(Probably the CPU is running at 100%). Please help me. How can I login back to Ubuntu? I am using Ubuntu 12.04 and have installed all the latest updates.. EDIT: I want to know how can I delete a folder from the file system using the live CD?

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Silverlight 4 Twitter Client – Part 3

- by Max

Finally Silverlight 4 RC is released and also that Windows 7 Phone Series will rely heavily on Silverlight platform for apps platform. its a really good news for Silverlight developers and designers. More information on this here. You can use SL 4 RC with VS 2010. SL 4 RC does not come with VS 2010, you need to download it separately and install it. So for the next part, be ready with VS 2010 and SL4 RC, we will start using them and not With this momentum, let us go to the next part of our twitter client tutorial. This tutorial will cover setting your status in Twitter and also retrieving your 1) As everything in Silverlight is asynchronous, we need to have some visual representation showing that something is going on in the background. So what I did was to create a progress bar with indeterminate animation. The XAML is here below. <ProgressBar Maximum="100" Width="300" Height="50" Margin="20" Visibility="Collapsed" IsIndeterminate="True" Name="progressBar1" VerticalAlignment="Center" HorizontalAlignment="Center" /> 2) I will be toggling this progress bar to show the background work. So I thought of writing this small method, which I use to toggle the visibility of this progress bar. Just pass a bool to this method and this will toggle it based on its current visibility status. public void toggleProgressBar(bool Option){ if (Option) { if (progressBar1.Visibility == System.Windows.Visibility.Collapsed) progressBar1.Visibility = System.Windows.Visibility.Visible; } else { if (progressBar1.Visibility == System.Windows.Visibility.Visible) progressBar1.Visibility = System.Windows.Visibility.Collapsed; }} 3) Now let us create a grid to hold a textbox and a update button. The XAML will look like something below <Grid HorizontalAlignment="Center"> <Grid.RowDefinitions> <RowDefinition Height="50"></RowDefinition> </Grid.RowDefinitions> <Grid.ColumnDefinitions> <ColumnDefinition Width="400"></ColumnDefinition> <ColumnDefinition Width="200"></ColumnDefinition> </Grid.ColumnDefinitions> <TextBox Name="TwitterStatus" Width="380" Height="50"></TextBox> <Button Name="UpdateStatus" Content="Update" Grid.Row="1" Grid.Column="2" Width="200" Height="50" Click="UpdateStatus_Click"></Button></Grid> 4) The click handler for this update button will be again using the Web Client to post values. Posting values using Web Client. The code is: private void UpdateStatus_Click(object sender, RoutedEventArgs e){ toggleProgressBar(true); string statusupdate = "status=" + TwitterStatus.Text; WebRequest.RegisterPrefix("https://", System.Net.Browser.WebRequestCreator.ClientHttp); WebClient myService = new WebClient(); myService.AllowReadStreamBuffering = true; myService.UseDefaultCredentials = false; myService.Credentials = new NetworkCredential(GlobalVariable.getUserName(), GlobalVariable.getPassword()); myService.UploadStringCompleted += new UploadStringCompletedEventHandler(myService_UploadStringCompleted); myService.UploadStringAsync(new Uri("https://twitter.com/statuses/update.xml"), statusupdate); this.Dispatcher.BeginInvoke(() => ClearTextBoxValue());} 5) In the above code, we have a event handler which will be fired on this request is completed – !! Remember SL is Asynch !! So in the myService_UploadStringCompleted, we will just toggle the progress bar and change some status text to say that its done. The code for this will be StatusMessage is just another textblock conveniently positioned in the page. void myService_UploadStringCompleted(object sender, UploadStringCompletedEventArgs e){ if (e.Error != null) { StatusMessage.Text = "Status Update Failed: " + e.Error.Message.ToString(); } else { toggleProgressBar(false); TwitterCredentialsSubmit(); }} 6) Now let us look at fetching the friends updates of the logged in user and displaying it in a datagrid. So just define a data grid and set its autogenerate columns as true. 7) Let us first create a data structure for use with fetching the friends timeline. The code is something like below: namespace MaxTwitter.Classes{ public class Status { public Status() {} public string ID { get; set; } public string Text { get; set; } public string Source { get; set; } public string UserID { get; set; } public string UserName { get; set; } }} You can add as many fields as you want, for the list of fields, have a look at here. It will ask for your Twitter username and password, just provide them and this will display the xml file. Go through them pick and choose your desired fields and include in your Data Structure. 8) Now the web client request for this is similar to the one we saw in step 4. Just change the uri in the last but one step to https://twitter.com/statuses/friends_timeline.xml Be sure to change the event handler to something else and within that we will use XLINQ to fetch the required details for us. Now let us how this event handler fetches details. public void parseXML(string text){ XDocument xdoc; if(text.Length> 0) xdoc = XDocument.Parse(text); else xdoc = XDocument.Parse(@"I USED MY OWN LOCAL COPY OF XML FILE HERE FOR OFFLINE TESTING"); statusList = new List<Status>(); statusList = (from status in xdoc.Descendants("status") select new Status { ID = status.Element("id").Value, Text = status.Element("text").Value, Source = status.Element("source").Value, UserID = status.Element("user").Element("id").Value, UserName = status.Element("user").Element("screen_name").Value, }).ToList(); //MessageBox.Show(text); //this.Dispatcher.BeginInvoke(() => CallDatabindMethod(StatusCollection)); //MessageBox.Show(statusList.Count.ToString()); DataGridStatus.ItemsSource = statusList; StatusMessage.Text = "Datagrid refreshed."; toggleProgressBar(false);} in the event handler, we call this method with e.Result.ToString() Parsing XML files using LINQ is super cool, I love it. I am stopping it here for this post. Will post the completed files in next post, as I’ve worked on a few more features in this page and don’t want to confuse you. See you soon in my next post where will play with Twitter lists. Have a nice day! Technorati Tags: Silverlight,LINQ,XLINQ,Twitter API,Twitter,Network Credentials

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Get Func-y

- by PhubarBaz

I was working on a Windows form app and needed a way to call out to a service without blocking the UI. There are a lot of ways to do this but I came up with one that I thought was pretty simple. It utilizes the System.Func<> generic class, which is basically a way to create delegates using generics. It's a lot more compact and simpler than creating delegates for each method you want to call asynchronously. I wanted to get it down to one line of code, but it was a lot simpler to use three lines.In this case I have a MyServiceCall method that takes an integer parameter and returns a ServiceCallResult object.public ServiceCallResult MyServiceCall(int param1)...You start by getting a Func<> object for the method you want to call, in this case MyServiceCall. Then you call BeginInvoke() on the Func passing in the parameter. The two nulls are parameters BeginInvoke expects but can be ignored here. BeginInvoke returns an IAsyncResult object that acts like a handle to the method call. Finally to get the value you call EndInvoke on the Func passing in the IAsyncResult object you got back from BeginInvoke.Func<int, ServiceCallResult> f = MyServiceCall;IAsyncResult async = f.BeginInvoke(23, null, null);ServiceCallResult result = f.EndInvoke(async);Doing it this way fires off a new thread that calls the MyServiceCall() method. This leaves the main application thread free to update the UI while the method call is running so it doesn't become unresponsive.

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HDMI & Display Port stopped work on 11.10

- by dizzy

After upgraded two laptops to 11.10, HDMI and Display ports stopped to work. Symptoms on each (btw. it used to work with 11.04 on both): laptop Dell Inspiron 1525 (HDMI, Intel GMX 3100): after HDMI cable is plugged in, screen is corrupted (no panel, no icons), system is unresponsive, TV set receives some signal, but only blue screen and some regular ticks can be heard. Unplugging the cable system recovers. No logs were checked. Thinkpad W510 (DisplayPort, NVidia). Simple "Screens" utility does not recognizes TV set, but this is something to do with the differences between Nvidia driver API and the one expected from the utility, as far I could spot on the net. However, using Nvidia-settings, TV is recognized, but cannot be enabled and used. Beside that, touch pad freezes after HDMI2DisplayPort connector is plugged in the laptop (not immediately, but after few seconds - probably after some handshake with the TV set crashes). It is strange that no such bug reports can be found on the net. So, I guess it is something wrong on our laptops only, but would appreciate some hints (i.e. any known changes recently related to HDMI, Display Port, X-Windows, kernel... wherever I should take a look and fix the issue).

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Update-manager fails silently on 14.04

- by pabuisson

I recently reinstalled a lubuntu from scratch, to upgrade to 14.04. Everything's working as expected, except for the update-manager that silently fails when trying to upgrade my system's packages. It does correctly list the packages to be upgraded, I can then click on the "Install now" button (or something like this, I'm running a French flavour of Ubuntu). When I click the button, it seems unresponsive for 5 to 10 seconds, then the upgrade dialog with the progress bar appears, displays "Loading package list", then very shortly something about "authentication" (not long enough so that I can read it).. and closes. The install is fresh and I have no idea where to look. I tried launching update-manager in a term but it doesn't display any error when it fails, only this message when the window first shows up : ** (update-manager:3642): WARNING **: Couldn't connect to accessibility bus: Failed to connect to socket /tmp/dbus-m0jkFlZ3yo: Connexion refusée. Any idea where this might come from ? I can upgrade the packages using the command line and sudo apt-get but this is not my computer, and I do not wish its owner to have to do this to upgrade the packages. Thanks for your help !

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Extended display - nightmare

- by user206343

I have been struggling for quite a while, and I hope one of you can shed some lights on my issue. I am using Xubuntu 13.10 (Ubuntu 12.04LTS behaves the same way, higher version wouldn't install, LinuxMint didn't install, Fedora didn't install). I am trying to set extend display for two dell monitors 1900x1200. It works great when in mirror mode, but I just cannot extend the display. Either one monitor goes to sleep and the other is unresponsive, or both work but are unusable. This is a link to the picture of my monitors in mirror mode This is link showing what happens after I try to extend the desktop I get the same results if I use aRandr or the built in configuration utility. I have an ATI Radeon X300 card. I cannot use proprietary Catalyst drivers (I would have to use the legacy ones, which would force me into using much older version of the OS). Extension is possible with Windows. I am hoping someone can come up with tweaks that would allow me to run an extended desktop. I truly love Xubuntu (and Ubuntu, unfortunately, Unity is a bit too heavy for my old PC, and I have to run in 2D mode, so 12.04 is as high as I can go). I have tried everything I could find online, but nothing worked thus far. I believe some configuration or something I am missing might work. Please, if you have any idea, do not hesitate. Thanks guys.

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WPF animation: binding to the "To" attribute of storyboard animation.

- by bozalina

Hi, I'm trying to create a button that behaves similarly to the "slide" button on the iPhone. I have an animation that adjusts the position and width of the button, but I want these values to be based on the text used in the control. Currently, they're hardcoded. Here's my working XAML, so far: <CheckBox x:Class="Smt.Controls.SlideCheckBox" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:d="http://schemas.microsoft.com/expression/blend/2008" xmlns:local="clr-namespace:Smt.Controls" xmlns:System.Windows="clr-namespace:System.Windows;assembly=PresentationCore" Name="SliderCheckBox" mc:Ignorable="d"> <CheckBox.Resources> <System.Windows:Duration x:Key="AnimationTime">0:0:0.2</System.Windows:Duration> <Storyboard x:Key="OnChecking"> <DoubleAnimation Storyboard.TargetName="CheckButton" Storyboard.TargetProperty="(UIElement.RenderTransform).(TransformGroup.Children)[0].(TranslateTransform.X)" Duration="{StaticResource AnimationTime}" To="40" /> <DoubleAnimation Storyboard.TargetName="CheckButton" Storyboard.TargetProperty="(Button.Width)" Duration="{StaticResource AnimationTime}" To="41" /> </Storyboard> <Storyboard x:Key="OnUnchecking"> <DoubleAnimation Storyboard.TargetName="CheckButton" Storyboard.TargetProperty="(UIElement.RenderTransform).(TransformGroup.Children)[0].(TranslateTransform.X)" Duration="{StaticResource AnimationTime}" To="0" /> <DoubleAnimation Storyboard.TargetName="CheckButton" Storyboard.TargetProperty="(Button.Width)" Duration="{StaticResource AnimationTime}" To="40" /> </Storyboard> <Style x:Key="SlideCheckBoxStyle" TargetType="{x:Type local:SlideCheckBox}"> <Setter Property="Template"> <Setter.Value> <ControlTemplate TargetType="{x:Type local:SlideCheckBox}"> <Canvas> <ContentPresenter SnapsToDevicePixels="{TemplateBinding SnapsToDevicePixels}" Content="{TemplateBinding Content}" ContentTemplate="{TemplateBinding ContentTemplate}" RecognizesAccessKey="True" VerticalAlignment="Center" HorizontalAlignment="Center" /> <Canvas>  <Rectangle Width="{Binding ElementName=ButtonText, Path=ActualWidth}" Height="{Binding ElementName=ButtonText, Path=ActualHeight}" Fill="LightBlue" /> </Canvas> <Canvas>  <Button Width="{Binding ElementName=CheckedText, Path=ActualWidth}" Height="{Binding ElementName=ButtonText, Path=ActualHeight}" Name="CheckButton" Command="{x:Static local:SlideCheckBox.SlideCheckBoxClicked}"> <Button.RenderTransform> <TransformGroup> <TranslateTransform /> </TransformGroup> </Button.RenderTransform> </Button> </Canvas> <Canvas>  <StackPanel Name="ButtonText" Orientation="Horizontal" IsHitTestVisible="False"> <Grid Name="CheckedText"> <Label Margin="7 0" Content="{Binding RelativeSource={RelativeSource AncestorType={x:Type local:SlideCheckBox}}, Path=CheckedText}" /> </Grid> <Grid Name="UncheckedText" HorizontalAlignment="Right"> <Label Margin="7 0" Content="{Binding RelativeSource={RelativeSource AncestorType={x:Type local:SlideCheckBox}}, Path=UncheckedText}" /> </Grid> </StackPanel> </Canvas> </Canvas> <ControlTemplate.Triggers> <Trigger Property="IsChecked" Value="True"> <Trigger.EnterActions> <BeginStoryboard Storyboard="{StaticResource OnChecking}" /> </Trigger.EnterActions> <Trigger.ExitActions> <BeginStoryboard Storyboard="{StaticResource OnUnchecking}" /> </Trigger.ExitActions> </Trigger> </ControlTemplate.Triggers> </ControlTemplate> </Setter.Value> </Setter> </Style> </CheckBox.Resources> <CheckBox.CommandBindings> <CommandBinding Command="{x:Static local:SlideCheckBox.SlideCheckBoxClicked}" Executed="OnSlideCheckBoxClicked" /> </CheckBox.CommandBindings> </CheckBox> And the code behind: using System.Windows; using System.Windows.Controls; using System.Windows.Input; namespace Smt.Controls { public partial class SlideCheckBox : CheckBox { public SlideCheckBox() { InitializeComponent(); Loaded += OnLoaded; } public static readonly DependencyProperty CheckedTextProperty = DependencyProperty.Register("CheckedText", typeof(string), typeof(SlideCheckBox), new PropertyMetadata("Checked Text")); public string CheckedText { get { return (string)GetValue(CheckedTextProperty); } set { SetValue(CheckedTextProperty, value); } } public static readonly DependencyProperty UncheckedTextProperty = DependencyProperty.Register("UncheckedText", typeof(string), typeof(SlideCheckBox), new PropertyMetadata("Unchecked Text")); public string UncheckedText { get { return (string)GetValue(UncheckedTextProperty); } set { SetValue(UncheckedTextProperty, value); } } public static readonly RoutedCommand SlideCheckBoxClicked = new RoutedCommand(); void OnLoaded(object sender, RoutedEventArgs e) { Style style = TryFindResource("SlideCheckBoxStyle") as Style; if (!ReferenceEquals(style, null)) { Style = style; } } void OnSlideCheckBoxClicked(object sender, ExecutedRoutedEventArgs e) { IsChecked = !IsChecked; } } } The problem comes when I try to bind the "To" attribute in the DoubleAnimations to the actual width of the text, the same as I'm doing in the ControlTemplate. If I bind the values to an ActualWidth of an element in the ControlTemplate, the control comes up as a blank checkbox (my base class). However, I'm binding to the same ActualWidths in the ControlTemplate itself without any problems. Just seems to be the CheckBox.Resources that have a problem with it. For instance, the following will break it: <DoubleAnimation Storyboard.TargetName="CheckButton" Storyboard.TargetProperty="(Button.Width)" Duration="{StaticResource AnimationTime}" To="{Binding ElementName=CheckedText, Path=ActualWidth}" /> I don't know whether this is because it's trying to bind to a value that doesn't exist until a render pass is done, or if it's something else. Anyone have any experience with this sort of animation binding?

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MVVM/WPF: DataTemplate is not changed in Wizard

- by msfanboy

Hello, I wonder why my contentcontrol(headeredcontentcontrol) does not change the datatemplates when I press the previous/next button. While debugging everything seems ok means I jump forth and back the collection of wizardpages but always the first page is shown and its header text not the usercontrol is visible. What do I have forgotten? using System; using System.Collections.Generic; using System.Linq; using System.Text; using GalaSoft.MvvmLight.Command; using System.Collections.ObjectModel; using System.Diagnostics; using System.ComponentModel; namespace TBM.ViewModel { public class WizardMainViewModel { WizardPageViewModelBase _currentPage; ReadOnlyCollection _pages; RelayCommand _moveNextCommand; RelayCommand _movePreviousCommand; public WizardMainViewModel() { this.CurrentPage = this.Pages[0]; } public RelayCommand MoveNextCommand { get { return _moveNextCommand ?? (_moveNextCommand = new RelayCommand(() => this.MoveToNextPage(), () => this.CanMoveToNextPage)); } } public RelayCommand MovePreviousCommand { get { return _movePreviousCommand ?? (_movePreviousCommand = new RelayCommand( () => this.MoveToPreviousPage(), () => this.CanMoveToPreviousPage)); } } bool CanMoveToPreviousPage { get { return 0 < this.CurrentPageIndex; } } bool CanMoveToNextPage { get { return this.CurrentPage != null && this.CurrentPage.IsValid(); } } void MoveToPreviousPage() { this.CurrentPage = this.Pages[this.CurrentPageIndex - 1]; } void MoveToNextPage() { if (this.CurrentPageIndex < this.Pages.Count - 1) this.CurrentPage = this.Pages[this.CurrentPageIndex + 1]; } /// <summary> /// Returns the page ViewModel that the user is currently viewing. /// </summary> public WizardPageViewModelBase CurrentPage { get { return _currentPage; } private set { if (value == _currentPage) return; if (_currentPage != null) _currentPage.IsCurrentPage = false; _currentPage = value; if (_currentPage != null) _currentPage.IsCurrentPage = true; this.OnPropertyChanged("CurrentPage"); this.OnPropertyChanged("IsOnLastPage"); } } public bool IsOnLastPage { get { return this.CurrentPageIndex == this.Pages.Count - 1; } } /// <summary> /// Returns a read-only collection of all page ViewModels. /// </summary> public ReadOnlyCollection<WizardPageViewModelBase> Pages { get { return _pages ?? CreatePages(); } } ReadOnlyCollection<WizardPageViewModelBase> CreatePages() { WizardPageViewModelBase welcomePage = new WizardWelcomePageViewModel(); WizardPageViewModelBase schoolclassPage = new WizardSchoolclassSubjectPageViewModel(); WizardPageViewModelBase lessonPage = new WizardLessonTimesPageViewModel(); WizardPageViewModelBase timetablePage = new WizardTimeTablePageViewModel(); WizardPageViewModelBase finishPage = new WizardFinishPageViewModel(); var pages = new List<WizardPageViewModelBase>(); pages.Add(welcomePage); pages.Add(schoolclassPage); pages.Add(lessonPage); pages.Add(timetablePage); pages.Add(finishPage); return _pages = new ReadOnlyCollection<WizardPageViewModelBase>(pages); } int CurrentPageIndex { get { if (this.CurrentPage == null) { Debug.Fail("Why is the current page null?"); return -1; } return this.Pages.IndexOf(this.CurrentPage); } } public event PropertyChangedEventHandler PropertyChanged; void OnPropertyChanged(string propertyName) { PropertyChangedEventHandler handler = this.PropertyChanged; if (handler != null) handler(this, new PropertyChangedEventArgs(propertyName)); } } } <UserControl x:Class="TBM.View.WizardMainView" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:d="http://schemas.microsoft.com/expression/blend/2008" xmlns:ViewModel="clr-namespace:TBM.ViewModel" xmlns:View="clr-namespace:TBM.View" mc:Ignorable="d" > <UserControl.Resources> <DataTemplate DataType="{x:Type ViewModel:WizardWelcomePageViewModel}"> <View:WizardWelcomePageView /> </DataTemplate> <DataTemplate DataType="{x:Type ViewModel:WizardSchoolclassSubjectPageViewModel}"> <View:WizardSchoolclassSubjectPageView /> </DataTemplate> <DataTemplate DataType="{x:Type ViewModel:WizardLessonTimesPageViewModel}"> <View:WizardLessonTimesPageView /> </DataTemplate> <DataTemplate DataType="{x:Type ViewModel:WizardTimeTablePageViewModel}"> <View:WizardTimeTablePageView /> </DataTemplate> <DataTemplate DataType="{x:Type ViewModel:WizardFinishPageViewModel}"> <View:WizardFinishPageView /> </DataTemplate>  <Style BasedOn="{StaticResource {x:Type Button}}" TargetType="{x:Type Button}" x:Key="moveNextButtonStyle"> <Setter Property="Content" Value="Next" /> <Style.Triggers> <DataTrigger Binding="{Binding Path=IsOnLastPage}" Value="True"> <Setter Property="Content" Value="Finish}" /> </DataTrigger> </Style.Triggers> </Style> <ViewModel:WizardMainViewModel x:Key="WizardMainViewModelID" /> </UserControl.Resources> <Grid DataContext="{Binding ., Source={StaticResource WizardMainViewModelID}}" > <Grid.RowDefinitions> <RowDefinition Height="310*" /> <RowDefinition Height="51*" /> </Grid.RowDefinitions>  <Grid Grid.Row="0" Background="LightGoldenrodYellow"> <HeaderedContentControl Content="{Binding CurrentPage}" Header="{Binding Path=CurrentPage.DisplayName}" /> </Grid>  <Grid Grid.Row="1" Background="Aquamarine"> <StackPanel HorizontalAlignment="Center" Orientation="Horizontal"> <Button Command="{Binding MovePreviousCommand}" Content="Previous" /> <Button Command="{Binding MoveNextCommand}" Style="{StaticResource moveNextButtonStyle}" Content="Next" /> <Button Command="{Binding CancelCommand}" Content="Cancel" /> </StackPanel> </Grid> </Grid>

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How do I get the PreviewDialog of Apache FOP to actually display my document?

- by JRSofty

Search as I may I have not found a solution to my problem here and I'm hoping the combined minds of StackOverflow will push me in the right direction. My problem is as follows, I'm developing a print and print preview portion of a messaging system's user agent. I was given specific XSLT templates that after transforming XML will produce a Formatting Objects document. With Apache FOP I've been able to render the FO document into PDF which is all fine and good, but I would also like to display it in a print preview dialog. Apache FOP contains such a class called PreviewDialog which requires in its constructor a FOUserAgent, which I can generate, and an object implementing the Renderable Interface. The Renderable Interface has one implementing class in the FOP package which is called InputHandler which takes in its constructor a standard io File object. Now here is where the trouble begins. I'm currently storing the FO document as a temp file and pass this as a File object to an InputHandler instance which is then passed to the PreviewDialog. I see the dialog appear on my screen and along the bottom in a status bar it says that it is generating the document, and that is all it does. Here is the code I'm trying to use. It isn't production code so it's not pretty: import java.io.BufferedOutputStream; import java.io.File; import java.io.FileNotFoundException; import java.io.FileOutputStream; import java.io.IOException; import java.io.OutputStream; import java.util.Random; import javax.xml.transform.Result; import javax.xml.transform.Source; import javax.xml.transform.Transformer; import javax.xml.transform.TransformerConfigurationException; import javax.xml.transform.TransformerException; import javax.xml.transform.TransformerFactory; import javax.xml.transform.sax.SAXResult; import javax.xml.transform.stream.StreamResult; import javax.xml.transform.stream.StreamSource; import org.apache.fop.apps.FOPException; import org.apache.fop.apps.FOUserAgent; import org.apache.fop.apps.Fop; import org.apache.fop.apps.FopFactory; import org.apache.fop.cli.InputHandler; import org.apache.fop.render.awt.viewer.PreviewDialog; public class PrintPreview { public void showPreview(final File xslt, final File xmlSource) { boolean err = false; OutputStream out = null; Transformer transformer = null; final String tempFileName = this.getTempDir() + this.generateTempFileName(); final String tempFoFile = tempFileName + ".fo"; final String tempPdfFile = tempFileName + ".pdf"; System.out.println(tempFileName); final TransformerFactory transformFactory = TransformerFactory .newInstance(); final FopFactory fopFactory = FopFactory.newInstance(); try { transformer = transformFactory .newTransformer(new StreamSource(xslt)); final Source src = new StreamSource(xmlSource); out = new FileOutputStream(tempFoFile); final Result res = new StreamResult(out); transformer.transform(src, res); System.out.println("XSLT Transform Completed"); } catch (final TransformerConfigurationException e) { err = true; e.printStackTrace(); } catch (final FileNotFoundException e) { err = true; e.printStackTrace(); } catch (final TransformerException e) { err = true; e.printStackTrace(); } finally { if (out != null) { try { out.close(); } catch (final IOException e) { // TODO Auto-generated catch block e.printStackTrace(); } } } System.out.println("Initializing Preview"); transformer = null; out = null; final File fo = new File(tempFoFile); final File pdf = new File(tempPdfFile); if (!err) { final FOUserAgent ua = fopFactory.newFOUserAgent(); try { transformer = transformFactory.newTransformer(); out = new FileOutputStream(pdf); out = new BufferedOutputStream(out); final Fop fop = fopFactory.newFop( MimeConstants.MIME_PDF, ua, out); final Source foSrc = new StreamSource(fo); final Result foRes = new SAXResult(fop.getDefaultHandler()); transformer.transform(foSrc, foRes); System.out.println("Transformation Complete"); } catch (final FOPException e) { err = true; e.printStackTrace(); } catch (final FileNotFoundException e) { err = true; e.printStackTrace(); } catch (final TransformerException e) { err = true; e.printStackTrace(); } finally { if (out != null) { try { out.close(); } catch (final IOException e) { // TODO Auto-generated catch block e.printStackTrace(); } } } if (!err) { System.out.println("Attempting to Preview"); final InputHandler inputHandler = new InputHandler(fo); PreviewDialog.createPreviewDialog(ua, inputHandler, true); } } // perform the clean up // f.delete(); } private String getTempDir() { final String p = "java.io.tmpdir"; return System.getProperty(p); } private String generateTempFileName() { final String charset = "abcdefghijklmnopqrstuvwxyz1234567890abcdefghijklmnopqrstuvwxyz1234567890"; final StringBuffer sb = new StringBuffer(); Random r = new Random(); int seed = r.nextInt(); r = new Random(seed); for (int i = 0; i < 8; i++) { final int n = r.nextInt(71); seed = r.nextInt(); sb.append(charset.charAt(n)); r = new Random(seed); } return sb.toString(); } } Any help on this would be appreciated.

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How to use iterator in nested arraylist

- by Muhammad Abrar

I am trying to build an NFA with a special purpose of searching, which is totally different from regex. The State has following format class State implements List{ //GLOBAL DATA static int depth; //STATE VALUES String stateName; ArrayList<String> label = new ArrayList<>(); //Label for states //LINKS TO OTHER STATES boolean finalState; ArrayList<State> nextState ; // Link with multiple next states State preState; // previous state public State() { stateName = ""; finalState = true; nextState = new ArrayList<>(); } public void addlabel(String lbl) { if(!this.label.contains(lbl)) this.label.add(lbl); } public State(String state, String lbl) { this.stateName = state; if(!this.label.contains(lbl)) this.label.add(lbl); depth++; } public State(String state, String lbl, boolean fstate) { this.stateName = state; this.label.add(lbl); this.finalState = fstate; this.nextState = new ArrayList<>(); } void displayState() { System.out.print(this.stateName+" --> "); for(Iterator<String> it = label.iterator(); it.hasNext();) { System.out.print(it.next()+" , "); } System.out.println("\nNo of States : "+State.depth); } Next, the NFA class is public class NFA { static final String[] STATES= {"A","B","C","D","E","F","G","H","I","J","K","L","M" ,"N","O","P","Q","R","S","T","U","V","W","X","Y","Z"}; State startState; State currentState; static int level; public NFA() { startState = new State(); startState = null; currentState = new State(); currentState = null; startState = currentState; } /** * * @param st */ NFA(State startstate) { startState = new State(); startState = startstate; currentState = new State(); currentState = null; currentState = startState ; // To show that their is only one element in NFA } boolean insertState(State newState) { newState.nextState = new ArrayList<>(); if(currentState == null && startState == null ) //if empty NFA { newState.preState = null; startState = newState; currentState = newState; State.depth = 0; return true; } else { if(!Exist(newState.stateName))//Exist is used to check for duplicates { newState.preState = currentState ; currentState.nextState.add(newState); currentState = newState; State.depth++; return true; } } return false; } boolean insertState(State newState, String label) { newState.label.add(label); newState.nextState = null; newState.preState = null; if(currentState == null && startState == null) { startState = newState; currentState = newState; State.depth = 0; return true; } else { if(!Exist(newState.stateName)) { newState.preState = currentState; currentState.nextState.add(newState); currentState = newState; State.depth++; return true; } else { ///code goes here } } return false; } void markFinal(State s) { s.finalState = true; } void unmarkFinal(State s) { s.finalState = false; } boolean Exist(String s) { State temp = startState; if(startState.stateName.equals(s)) return true; Iterator<State> it = temp.nextState.iterator(); while(it.hasNext()) { Iterator<State> i = it ;//startState.nextState.iterator(); { while(i.hasNext()) { if(i.next().stateName.equals(s)) return true; } } //else // return false; } return false; } void displayNfa() { State st = startState; if(startState == null && currentState == null) { System.out.println("The NFA is empty"); } else { while(st != null) { if(!st.nextState.isEmpty()) { Iterator<State> it = st.nextState.iterator(); do { st.displayState(); st = it.next(); }while(it.hasNext()); } else { st = null; } } } System.out.println(); } /** * @param args the command line arguments */ /** * * @param args the command line arguments */ public static void main(String[] args) { // TODO code application logic here NFA l = new NFA(); State s = new State("A11", "a",false); NFA ll = new NFA(s); s = new State("A111", "a",false); ll.insertState(s); ll.insertState(new State("A1","0")); ll.insertState(new State("A1111","0")); ll.displayNfa(); int j = 1; for(int i = 0 ; i < 2 ; i++) { int rand = (int) (Math.random()* 10); State st = new State(STATES[rand],String.valueOf(i), false); if(l.insertState(st)) { System.out.println(j+" : " + STATES[rand]+" and "+String.valueOf(i)+ " inserted"); j++; } } l.displayNfa(); System.out.println("No of states inserted : "+ j--); } I want to do the following This program always skip to display the last state i.e. if there are 10 states inserted, it will display only 9. In exist() method , i used two iterator but i do not know why it is working I have no idea how to perform searching for the existing class name, when dealing with iterators. How should i keep track of current State, properly iterate through the nextState List, Label List in a depth first order. How to insert unique States i.e. if State "A" is inserted once, it should not insert it again (The exist method is not working) Best Regards

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.NET WebRequest.PreAuthenticate not quite what it sounds like

- by Rick Strahl

I’ve run into the problem a few times now: How to pre-authenticate .NET WebRequest calls doing an HTTP call to the server – essentially send authentication credentials on the very first request instead of waiting for a server challenge first? At first glance this sound like it should be easy: The .NET WebRequest object has a PreAuthenticate property which sounds like it should force authentication credentials to be sent on the first request. Looking at the MSDN example certainly looks like it does: http://msdn.microsoft.com/en-us/library/system.net.webrequest.preauthenticate.aspx Unfortunately the MSDN sample is wrong. As is the text of the Help topic which incorrectly leads you to believe that PreAuthenticate… wait for it - pre-authenticates. But it doesn’t allow you to set credentials that are sent on the first request. What this property actually does is quite different. It doesn’t send credentials on the first request but rather caches the credentials ONCE you have already authenticated once. Http Authentication is based on a challenge response mechanism typically where the client sends a request and the server responds with a 401 header requesting authentication. So the client sends a request like this: GET /wconnect/admin/wc.wc?_maintain~ShowStatus HTTP/1.1 Host: rasnote User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 4.0.20506) Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language: en,de;q=0.7,en-us;q=0.3 Accept-Encoding: gzip,deflate Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7 Keep-Alive: 300 Connection: keep-alive and the server responds with: HTTP/1.1 401 Unauthorized Cache-Control: private Content-Type: text/html; charset=utf-8 Server: Microsoft-IIS/7.5 WWW-Authenticate: basic realm=rasnote" X-AspNet-Version: 2.0.50727 WWW-Authenticate: Negotiate WWW-Authenticate: NTLM WWW-Authenticate: Basic realm="rasnote" X-Powered-By: ASP.NET Date: Tue, 27 Oct 2009 00:58:20 GMT Content-Length: 5163 plus the actual error message body. The client then is responsible for re-sending the current request with the authentication token information provided (in this case Basic Auth): GET /wconnect/admin/wc.wc?_maintain~ShowStatus HTTP/1.1 Host: rasnote User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 4.0.20506) Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language: en,de;q=0.7,en-us;q=0.3 Accept-Encoding: gzip,deflate Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7 Keep-Alive: 300 Connection: keep-alive Cookie: TimeTrakker=2HJ1998WH06696; WebLogCommentUser=Rick Strahl|http://www.west-wind.com/|[email protected]; WebStoreUser=b8bd0ed9 Authorization: Basic cgsf12aDpkc2ZhZG1zMA== Once the authorization info is sent the server responds with the actual page result. Now if you use WebRequest (or WebClient) the default behavior is to re-authenticate on every request that requires authorization. This means if you look in Fiddler or some other HTTP client Proxy that captures requests you’ll see that each request re-authenticates: Here are two requests fired back to back: and you can see the 401 challenge, the 200 response for both requests. If you watch this same conversation between a browser and a server you’ll notice that the first 401 is also there but the subsequent 401 requests are not present. WebRequest.PreAuthenticate And this is precisely what the WebRequest.PreAuthenticate property does: It’s a caching mechanism that caches the connection credentials for a given domain in the active process and resends it on subsequent requests. It does not send credentials on the first request but it will cache credentials on subsequent requests after authentication has succeeded: string url = "http://rasnote/wconnect/admin/wc.wc?_maintain~ShowStatus"; HttpWebRequest req = HttpWebRequest.Create(url) as HttpWebRequest; req.PreAuthenticate = true; req.Credentials = new NetworkCredential("rick", "secret", "rasnote"); req.AuthenticationLevel = System.Net.Security.AuthenticationLevel.MutualAuthRequested; req.UserAgent = ": Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 4.0.20506)"; WebResponse resp = req.GetResponse(); resp.Close(); req = HttpWebRequest.Create(url) as HttpWebRequest; req.PreAuthenticate = true; req.Credentials = new NetworkCredential("rstrahl", "secret", "rasnote"); req.AuthenticationLevel = System.Net.Security.AuthenticationLevel.MutualAuthRequested; req.UserAgent = ": Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 4.0.20506)"; resp = req.GetResponse(); which results in the desired sequence: where only the first request doesn’t send credentials. This is quite useful as it saves quite a few round trips to the server – bascially it saves one auth request request for every authenticated request you make. In most scenarios I think you’d want to send these credentials this way but one downside to this is that there’s no way to log out the client. Since the client always sends the credentials once authenticated only an explicit operation ON THE SERVER can undo the credentials by forcing another login explicitly (ie. re-challenging with a forced 401 request). Forcing Basic Authentication Credentials on the first Request On a few occasions I’ve needed to send credentials on a first request – mainly to some oddball third party Web Services (why you’d want to use Basic Auth on a Web Service is beyond me – don’t ask but it’s not uncommon in my experience). This is true of certain services that are using Basic Authentication (especially some Apache based Web Services) and REQUIRE that the authentication is sent right from the first request. No challenge first. Ugly but there it is. Now the following works only with Basic Authentication because it’s pretty straight forward to create the Basic Authorization ‘token’ in code since it’s just an unencrypted encoding of the user name and password into base64. As you might guess this is totally unsecure and should only be used when using HTTPS/SSL connections (i’m not in this example so I can capture the Fiddler trace and my local machine doesn’t have a cert installed, but for production apps ALWAYS use SSL with basic auth). The idea is that you simply add the required Authorization header to the request on your own along with the authorization string that encodes the username and password: string url = "http://rasnote/wconnect/admin/wc.wc?_maintain~ShowStatus"; HttpWebRequest req = HttpWebRequest.Create(url) as HttpWebRequest; string user = "rick"; string pwd = "secret"; string domain = "www.west-wind.com"; string auth = "Basic " + Convert.ToBase64String(System.Text.Encoding.Default.GetBytes(user + ":" + pwd)); req.PreAuthenticate = true; req.AuthenticationLevel = System.Net.Security.AuthenticationLevel.MutualAuthRequested;req.Headers.Add("Authorization", auth); req.UserAgent = ": Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 4.0.20506)"; WebResponse resp = req.GetResponse(); resp.Close(); This works and causes the request to immediately send auth information to the server. However, this only works with Basic Auth because you can actually create the authentication credentials easily on the client because it’s essentially clear text. The same doesn’t work for Windows or Digest authentication since you can’t easily create the authentication token on the client and send it to the server. Another issue with this approach is that PreAuthenticate has no effect when you manually force the authentication. As far as Web Request is concerned it never sent the authentication information so it’s not actually caching the value any longer. If you run 3 requests in a row like this: string url = "http://rasnote/wconnect/admin/wc.wc?_maintain~ShowStatus"; HttpWebRequest req = HttpWebRequest.Create(url) as HttpWebRequest; string user = "ricks"; string pwd = "secret"; string domain = "www.west-wind.com"; string auth = "Basic " + Convert.ToBase64String(System.Text.Encoding.Default.GetBytes(user + ":" + pwd)); req.PreAuthenticate = true; req.Headers.Add("Authorization", auth); req.UserAgent = ": Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 4.0.20506)"; WebResponse resp = req.GetResponse(); resp.Close(); req = HttpWebRequest.Create(url) as HttpWebRequest; req.PreAuthenticate = true; req.Credentials = new NetworkCredential(user, pwd, domain); req.UserAgent = ": Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 4.0.20506)"; resp = req.GetResponse(); resp.Close(); req = HttpWebRequest.Create(url) as HttpWebRequest; req.PreAuthenticate = true; req.Credentials = new NetworkCredential(user, pwd, domain); req.UserAgent = ": Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 4.0.20506)"; resp = req.GetResponse(); you’ll find the trace looking like this: where the first request (the one we explicitly add the header to) authenticates, the second challenges, and any subsequent ones then use the PreAuthenticate credential caching. In effect you’ll end up with one extra 401 request in this scenario, which is still better than 401 challenges on each request. Getting Access to WebRequest in Classic .NET Web Service Clients If you’re running a classic .NET Web Service client (non-WCF) one issue with the above is how do you get access to the WebRequest to actually add the custom headers to do the custom Authentication described above? One easy way is to implement a partial class that allows you add headers with something like this: public partial class TaxService { protected NameValueCollection Headers = new NameValueCollection(); public void AddHttpHeader(string key, string value) { this.Headers.Add(key,value); } public void ClearHttpHeaders() { this.Headers.Clear(); } protected override WebRequest GetWebRequest(Uri uri) { HttpWebRequest request = (HttpWebRequest) base.GetWebRequest(uri); request.Headers.Add(this.Headers); return request; } } where TaxService is the name of the .NET generated proxy class. In code you can then call AddHttpHeader() anywhere to add additional headers which are sent as part of the GetWebRequest override. Nice and simple once you know where to hook it. For WCF there’s a bit more work involved by creating a message extension as described here: http://weblogs.asp.net/avnerk/archive/2006/04/26/Adding-custom-headers-to-every-WCF-call-_2D00_-a-solution.aspx. FWIW, I think that HTTP header manipulation should be readily available on any HTTP based Web Service client DIRECTLY without having to subclass or implement a special interface hook. But alas a little extra work is required in .NET to make this happen Not a Common Problem, but when it happens… This has been one of those issues that is really rare, but it’s bitten me on several occasions when dealing with oddball Web services – a couple of times in my own work interacting with various Web Services and a few times on customer projects that required interaction with credentials-first services. Since the servers determine the protocol, we don’t have a choice but to follow the protocol. Lovely following standards that implementers decide to ignore, isn’t it? :-}© Rick Strahl, West Wind Technologies, 2005-2010Posted in .NET CSharp Web Services

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Quick guide to Oracle IRM 11g: Configuring SSL

- by Simon Thorpe

Quick guide to Oracle IRM 11g index So far in this guide we have an IRM Server up and running, however I skipped over SSL configuration in the previous article because I wanted to focus in more detail now. You can, if you wish, not bother with setting up SSL, but considering this is a security technology it is worthwhile doing. Contents Setting up a one way, self signed SSL certificate in WebLogic Setting up an official SSL certificate in Apache 2.x Configuring Apache to proxy traffic to the IRM server There are two common scenarios in which an Oracle IRM server is configured. For a development or evaluation system, people usually communicate directly to the WebLogic Server running the IRM service. However in a production environment and for some proof of concept evaluations that require a setup reflecting a production system, the traffic to the IRM server travels via a web server proxy, commonly Apache. In this guide we are building an Oracle Enterprise Linux based IRM service and this article will go over the configuration of SSL in WebLogic and also in Apache. Like in the past articles, we are going to use two host names in the configuration below,irm.company.com will refer to the public Apache server irm.company.internal will refer to the internal WebLogic IRM server Setting up a one way, self signed SSL certificate in WebLogic First lets look at creating just a simple self signed SSL certificate to be used in WebLogic. This is a quick and easy way to get SSL working in your environment, however the downside is that no browsers are going to trust this certificate you create and you'll need to manually install the certificate onto any machine's communicating with the server. This is fine for development or when you have only a few users evaluating the system, but for any significant use it's usually better to have a fully trusted certificate in use and I explain that in the next section. But for now lets go through creating, installing and testing a self signed certificate. We use a library in Java to create the certificates, open a console and running the following commands. Note you should choose your own secure passwords whenever you see password below. [oracle@irm /] source /oracle/middleware/wlserver_10.3/server/bin/setWLSEnv.sh [oracle@irm /] cd /oracle/middleware/user_projects/domains/irm_domain/config/fmwconfig/ [oracle@irm /] java utils.CertGen -selfsigned -certfile MyOwnSelfCA.cer -keyfile MyOwnSelfKey.key -keyfilepass password -cn "irm.oracle.demo" [oracle@irm /] java utils.ImportPrivateKey -keystore MyOwnIdentityStore.jks -storepass password -keypass password -alias trustself -certfile MyOwnSelfCA.cer.pem -keyfile MyOwnSelfKey.key.pem -keyfilepass password [oracle@irm /] keytool -import -trustcacerts -alias trustself -keystore TrustMyOwnSelf.jks -file MyOwnSelfCA.cer.der -keyalg RSA We now have two Java Key Stores, MyOwnIdentityStore.jks and TrustMyOwnSelf.jks. These contain keys and certificates which we will use in WebLogic Server. Now we need to tell the IRM server to use these stores when setting up SSL connections for incoming requests. Make sure the Admin server is running and login into the WebLogic Console at http://irm.company.intranet:7001/console and do the following; In the menu on the left, select the + next to Environment to expose the submenu, then click on Servers. You will see two servers in the list, AdminServer(admin) and IRM_server1. If the IRM server is running, shut it down either by hitting CONTROL + C in the console window it was started from, or you can switch to the CONTROL tab, select IRM_server1 and then select the Shutdown menu and then Force Shutdown Now. In the Configuration tab select IRM_server1 and switch to the Keystores tab. By default WebLogic Server uses it's own demo identity and trust. We are now going to switch to the self signed one's we've just created. So select the Change button and switch to Custom Identity and Custom Trust and hit save. Now we have to complete the resulting fields, the setting's i've used in my evaluation server are below. IdentityCustom Identity Keystore: /oracle/middleware/user_projects/domains/irm_domain/config/fmwconfig/MyOwnIdentityStore.jks Custom Identity Keystore Type: JKS Custom Identity Keystore Passphrase: password Confirm Custom Identity Keystore Passphrase: password TrustCustom Trust Keystore: /oracle/middleware/user_projects/domains/irm_domain/config/fmwconfig/TrustMyOwnSelf.jks Custom Trust Keystore Type: JKS Custom Trust Keystore Passphrase: password Confirm Custom Trust Keystore Passphrase: password Now click on the SSL tab for the IRM_server1 and enter in the alias and passphrase, in my demo here the details are; IdentityPrivate Key Alias: trustself Private Key Passphrase: password Confirm Private Key Passphrase: password And hit save. Now lets test a connection to the IRM server over HTTPS using SSL. Go back to a console window and start the IRM server, a quick reminder on how to do this is... [oracle@irm /] cd /oracle/middleware/user_projects/domains/irm_domain/bin [oracle@irm /] ./startManagedWeblogic IRM_server1 Once running, open a browser and head to the SSL port of the server. By default the IRM server will be listening on the URL https://irm.company.intranet:16101/irm_rights. Note in the example image on the right the port is 7002 because it's a system that has the IRM services installed on the Admin server, this isn't typical (or advisable). Your system is going to have a separate managed server which will be listening on port 16101. Once you open this address you will notice that your browser is going to complain that the server certificate is untrusted. The images on the right show how Firefox displays this error. You are going to be prompted every time you create a new SSL session with the server, both from the browser and more annoyingly from the IRM Desktop. If you plan on always using a self signed certificate, it is worth adding it to the Windows certificate store so that when you are accessing sealed content you do not keep being informed this certificate is not trusted. Follow these instructions (which are for Internet Explorer 8, they may vary for your version of IE.) Start Internet Explorer and open the URL to your IRM server over SSL, e.g. https://irm.company.intranet:16101/irm_rights. IE will complain that about the certificate, click on Continue to this website (not recommended). From the IE Tools menu select Internet Options and from the resulting dialog select Security and then click on Trusted Sites and then the Sites button. Add to the list of trusted sites a URL which mates the server you are accessing, e.g. https://irm.company.intranet/ and select OK. Now refresh the page you were accessing and next to the URL you should see a red cross and the words Certificate Error. Click on this button and select View Certificates. You will now see a dialog with the details of the self signed certificate and the Install Certificate... button should be enabled. Click on this to start the wizard. Click next and you'll be asked where you should install the certificate. Change the option to Place all certificates in the following store. Select browse and choose the Trusted Root Certification Authorities location and hit OK. You'll then be prompted to install the certificate and answer yes. You also need to import the root signed certificate into the same location, so once again select the red Certificate Error option and this time when viewing the certificate, switch to the Certification Path tab and you should see a CertGenCAB certificate. Select this and then click on View Certificate and go through the same process as above to import the certificate into the store. Finally close all instances of the IE browser and re-access the IRM server URL again, this time you should not receive any errors. Setting up an official SSL certificate in Apache 2.x At this point we now have an IRM server that you can communicate with over SSL. However this certificate isn't trusted by any browser because it's path of trust doesn't end in a recognized certificate authority (CA). Also you are communicating directly to the WebLogic Server over a non standard SSL port, 16101. In a production environment it is common to have another device handle the initial public internet traffic and then proxy this to the WebLogic server. The diagram below shows a very simplified view of this type of deployment. What i'm going to walk through next is configuring Apache to proxy traffic to a WebLogic server and also to use a real SSL certificate from an official CA. First step is to configure Apache to handle incoming requests over SSL. In this guide I am configuring the IRM service in Oracle Enterprise Linux 5 update 3 and Apache 2.2.3 which came with OpenSSL and mod_ssl components. Before I purchase an SSL certificate, I need to generate a certificate request from the server. Oracle.com uses Verisign and for my own personal needs I use cheaper certificates from GoDaddy. The following instructions are specific to Apache, but there are many references out there for other web servers. For Apache I have OpenSSL and the commands are; [oracle@irm /] cd /usr/bin [oracle@irm bin] openssl genrsa -des3 -out irm-apache-server.key 2048 Generating RSA private key, 2048 bit long modulus ............................+++ .........+++ e is 65537 (0x10001) Enter pass phrase for irm-apache-server.key: Verifying - Enter pass phrase for irm-apache-server.key: [oracle@irm bin] openssl req -new -key irm-apache-server.key -out irm-apache-server.csr Enter pass phrase for irm-apache-server.key: You are about to be asked to enter information that will be incorporated into your certificate request. What you are about to enter is what is called a Distinguished Name or a DN. There are quite a few fields but you can leave some blank For some fields there will be a default value, If you enter '.', the field will be left blank. ----- Country Name (2 letter code) [GB]:US State or Province Name (full name) [Berkshire]:CA Locality Name (eg, city) [Newbury]:San Francisco Organization Name (eg, company) [My Company Ltd]:Oracle Organizational Unit Name (eg, section) []:Security Common Name (eg, your name or your server's hostname) []:irm.company.com Email Address []:[email protected] Please enter the following 'extra' attributes to be sent with your certificate request A challenge password []:testing An optional company name []: You must make sure to remember the pass phrase you used in the initial key generation, you will need this when later configuring Apache. In the /usr/bin directory there are now two new files. The irm-apache-server.csr contains our certificate request and is what you cut and paste, or upload, to your certificate authority when you purchase and validate your SSL certificate. In response you will typically get two files. Your server certificate and another certificate file that will likely contain a set of certificates from your CA which validate your certificate's trust. Next we need to configure Apache to use these files. Typically there is an ssl.conf file which is where all the SSL configuration is done. On my Oracle Enterprise Linux server this file is located in /etc/httpd/conf.d/ssl.conf and i've added the following lines. <VirtualHost irm.company.com> # Setup SSL for irm.company.com ServerName irm.company.com SSLEngine On SSLCertificateFile /oracle/secure/irm.company.com.crt SSLCertificateKeyFile /oracle/secure/irm.company.com.key SSLCertificateChainFile /oracle/secure/gd_bundle.crt </VirtualHost> Restarting Apache (apachectl restart) and I can now attempt to connect to the Apache server in a web browser, https://irm.company.com/. If all is configured correctly I should now see an Apache test page delivered to me over HTTPS. Configuring Apache to proxy traffic to the IRM server Final piece in setting up SSL is to have Apache proxy requests for the IRM server but do so securely. So the requests to Apache will be over HTTPS using a legitimate certificate, but we can also configure Apache to proxy these requests internally across to the IRM server using SSL with the self signed certificate we generated at the start of this article. To do this proxying we use the WebLogic Web Server plugin for Apache which you can download here from Oracle. Download the zip file and extract onto the server. The file extraction reveals a set of zip files, each one specific to a supported web server. In my instance I am using Apache 2.2 32bit on an Oracle Enterprise Linux, 64 bit server. If you are not sure what version your Apache server is, run the command /usr/sbin/httpd -V and you'll see version and it its 32 or 64 bit. Mine is a 32bit server so I need to extract the file WLSPlugin1.1-Apache2.2-linux32-x86.zip. The from the resulting lib folder copy the file mod_wl.so into /usr/lib/httpd/modules/. First we want to test that the plug in will work for regular HTTP traffic. Edit the httpd.conf for Apache and add the following section at the bottom. LoadModule weblogic_module modules/mod_wl.so <IfModule mod_weblogic.c> WebLogicHost irm.company.internal WebLogicPort 16100 WLLogFile /tmp/wl-proxy.log </IfModule> <Location /irm_rights> SetHandler weblogic-handler </Location> <Location /irm_desktop> SetHandler weblogic-handler </Location> <Location /irm_sealing> SetHandler weblogic-handler </Location> <Location /irm_services> SetHandler weblogic-handler </Location> Now restart Apache again (apachectl restart) and now open a browser to http://irm.company.com/irm_rights. Apache will proxy the HTTP traffic from the port 80 of your Apache server to the IRM service listening on port 16100 of the WebLogic Managed server. Note above I have included all four of the Locations you might wish to proxy. http://irm.company.internalirm_rights is the URL to the management website, /irm_desktop is the URL used for the IRM Desktop to communicate. irm_sealing is for web services based document sealing and irm_services is for IRM server web services. The last two are typically only used when you have the IRM server integrated with another application and it is unlikely you'd be accessing these resources from the public facing Apache server. However, just in case, i've mentioned them above. Now let's enable SSL communication from Apache to WebLogic. In the ZIP file we extracted were some more modules we need to copy into the Apache folder. Looking back in the lib that we extracted, there are some more files. Copy the following into the /usr/lib/httpd/modules/ folder. libwlssl.so libnnz11.so libclntsh.so.11.1 Now the documentation states that should only need to do this, but I found that I also needed to create an environment variable called LD_LIBRARY_PATH and point this to the folder /usr/lib/httpd/modules/. If I didn't do this, starting Apache with the WebLogic module configured to SSL would throw the error. [crit] (20014)Internal error: WL SSL Init failed for server: (null) on 0 So I had to edit the file /etc/profile and add the following lines at the bottom. You may already have the LD_LIBRARY_PATH variable defined, therefore simply add this path to it. LD_LIBRARY_PATH=/usr/lib/httpd/modules/ export LD_LIBRARY_PATH Now the WebLogic plug in uses an Oracle Wallet to store the required certificates.You'll need to copy the self signed certificate from the IRM server over to the Apache server. Copy over the MyOwnSelfCA.cer.der into the same folder where you are storing your public certificates, in my example this is /oracle/secure. It's worth mentioning these files should ONLY be readable by root (the user Apache runs as). Now lets create an Oracle Wallet and import the self signed certificate from the IRM server. The file orapki was included in the bin folder of the Apache 1.1 plugin zip you extracted. orapki wallet create -wallet /oracle/secure/my-wallet -auto_login_only orapki wallet add -wallet /oracle/secure/my-wallet -trusted_cert -cert MyOwnSelfCA.cer.der -auto_login_only Finally change the httpd.conf to reflect that we want the WebLogic Apache plug-in to use HTTPS/SSL and not just plain HTTP. <IfModule mod_weblogic.c> WebLogicHost irm.company.internal WebLogicPort 16101 SecureProxy ON WLSSLWallet /oracle/secure/my-wallet WLLogFile /tmp/wl-proxy.log </IfModule> Then restart Apache once more and you can go back to the browser to test the communication. Opening the URL https://irm.company.com/irm_rights will proxy your request to the WebLogic server at https://irm.company.internal:16101/irm_rights. At this point you have a fully functional Oracle IRM service, the next step is to create a sealed document and test the entire system.

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CodePlex Daily Summary for Saturday, March 13, 2010

CodePlex Daily Summary for Saturday, March 13, 2010New Projects[Experiment] vczh DBUI: EXPERIMENT. Auto UI adaptor for a specified data base[SAMPLE PROJECT] Branch and Patch with GIT: I'll paste more here later...BlogPress: This web application provides a content management system. Coot: Facebook Photos Screensaver.DotNetNuke® JDMenu: dnnJDMenu makes it easy to use the open source JDMenu component in your DotNetNuke skin.DotNetNuke® RadRotator: dnnRadRotator makes it easy to add telerik RadRotator functionality to your site or custom module. Licensing permits anyone to use the components ...DotNetNuke® RadTabStrip: DNNRadTabStrip makes it easy to add telerik RadTabStrip functionality to your module or skin. Licensing permits anyone to use the components (incl...DotNetNuke® RadTreeView: DNNRadTreeView makes it easy to add telerik RadTreeView functionality to your module or skin. Licensing permits anyone to use the components (incl...DotNetNuke® Skin Garden: A DotNetNuke Design Challenge skin package submitted to the "Out of the box" category by Mark Allan of DnnGarden. Concise and semantic HTML 5 stru...ElmasFC: Elmas Facebook CheckerFront Callback Protocol: Front Callback Protocol make it easier for developers to create a network application in the .Net Language. It provide the flexibility of using TCP...Glass UI: A Windows Forms Control Library built specifically for Aero Glass. This will consist of existing controls, modified to render on glass, as well as ...Guitarist Tools: Some tools for guitarists.HomeUX: HomeUX is home control software featuring a Silverlight-based touch screen user interface.Homework Helper: Homework Helper help students to train simpler homework like "What's the name of the capital of France?" - Question - Answear based. It's made i...IGNOU Mini Project Allocation: A mini project allocation system.Images Compiler: Images Compiler is pretty small wpf application for users who want to resize, rename, disable colors... for too much images in very short time. It...InstitutionManagementSystem: Institution Management System prototypeManagedCv: ManagedCv is the library for C#/VB/ to use the OpenCV librarymanagement joint ownership: Application pour la gestion des actions réalisées au sein d’une copropriété. Application for management actions within a joint ownershipMapWindow6: MapWindow 6.0 is an open source geographic information system (GIS) and library of geospatial software development tools for .NET, written in C#. T...Morris Auto: Morris Auto is a social application build templateMouse control with finger detection: The aim of this project is to design an application for recognition of the movement of a finger through a webcam and then control the mouse. The pr...ORAYLIS BI.Quality: ORAYLIS BI.Quality makes it easier to develop BI Solutions in an agile environment. It adapts Unit Tests to BI Development. Propositional Framework: Different sales propositions are presented to the user using data collected from marketing intelligence, browser history or user behaviour as they ...ServStop: ServStop is a .NET application that makes it easy to stop several system services at once. Now you don't have to change startup types or stop them ...shatkotha web portal: source code of web portal shatkothaSurvey and Registration tools: Two Silverlight tools for add Survey and Registration in your websiteTable Storage Backup & Restore for Windows Azure: Allows various backup & restore options for Windows Azure Table Storage accounts: - Backup from one storage account to another - Backup a storag...Topsy Lib: This project provides wrapper methods to call Topsy's web services from C#.twNowplaying: twNowplaying is a small and handy utility that allows you to tweet your currently playing track from Spotify to Twitter. Followed by the #twNowplay...XOM: XOM: Xml Object Mapper Automatically populate your objects with data from XML via an XML map. Never do this again: if(e.GetElementsByTagName("us...YS Utils: The library contains set of useful classes which may solve common tasks for different applications.ZabViewer: CS ProjectNew ReleasesAppFabric Caching Admin Tool: AppFabric Caching Admin Tool (0.8): System Requirements:.NET 4.0 RC AppFabric Caching Beta2 Test On:Win 7 (64x)ASP.Net Routing Configuration: mal.Web.Routing v0.9.2.0: mal.Web.Routing v0.9.2.0DotNetNuke IM Module of Facebook Like Messenger: DNN IM Module of Facebook Like Messenger: Empower DNN Website with a 1-to-1 Chat Solution named Free Facebook Messenger Style Web Chat Bar of 123 Web Messenger. 1. If you need to use the c...DotNetNuke® Form and List (formerly User Defined Table): 05.01.02: Form and List 05.01.02 (Release Candidate 2)5.1.2 will be the next stabilzation release. Major Highlights fixed Cancel action in a form, it don't ...DotNetNuke® JDMenu: DNN jdMenu 1.0.0: dnnJDMenu makes it easy to use the open source JDMenu component in your DotNetNuke skin. Many thanks to Jonathan Sharp of Outwest Media for creati...DotNetNuke® RadTabStrip: DNNRadTabstrip 1.0.0: DNNRadTabStrip makes it easy to add telerik RadTabStrip functionality to your module or skin. Licensing permits anyone to use the components (inclu...DotNetNuke® RadTreeView: DNNRadTreeView 1.0.0: DNNRadTreeView makes it easy to create skins which use the Telerik RadTreeview functionality. Licensing permits anyone (including designers) to use...DotNetNuke® Skin Garden: Garden Package 1.0.0: A DotNetNuke Design Challenge skin package submitted to the "Out of the box" category by Mark Allan of DnnGarden. Concise and semantic HTML 5 struc...ElmasFC: Elmas FC: This porgram is checking your facebook account automaticly.Free DotNetNuke IM of 123 Web Messenger -- Web-based Friend List: Free Download DNN IM Module and Source Code: 123 Web Messenger offers free DotNetNuke Instant Messaging to help you embed a IM Software into DNN Website by integrating 123 Web Messenger with D...Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts 3.0.4 Released: Hi, Today we have released the final version of Visifire v3.0.4 which contains the following major features: * Zooming * Step Line chart ...Home Access Plus+: v3.1.0.0: Version 3.1.0.0 Release Problem with this release, get Version 3.1.1.1 Change Log: Fixed ampersand issue Added Unzip Features Added Help Desk ...Home Access Plus+: v3.1.1.1: Version 3.1.1.1 Release Change Log: Fixed the Help Desk File Changes: ~/App_Data/Tickets.xml ~/bin/CHS Extranet.dll ~/bin/CHS Extranet.pdbHomework Helper: Homework Helper 1.0: The first release of Homework Helper. It got basic functionality. Check the Documentation or press F1 while using the program.Homework Helper: Homework Helper v1.0: This is the latest version of Homework Helper. Just a few updates since the latest one (a couple of minutes ago). Now it saves your settings! Instr...IBCSharp: IBCSharp 1.02: What IBCSharp 1.02.zip unzips to: http://i39.tinypic.com/28hz8m1.png Note: The above solution has MSTest, Typemock Isolator, and Microsoft CHESS c...InfoService: InfoService v1.5 RC 1: InfoService Release Canidate Please note this is a RC. It should be stable, but i can't guarantee that! So use it on your own risk. Please read Pl...IntX: IntX 0.9.3.3: Fixed issue #7100IronRuby: 1.0 RC3: The IronRuby team is pleased to announce version 1.0 RC3! As IronRuby approaches the final 1.0, these RCs will contain crucial bug fixes and enhanc...MAISGestão: LayerDiagram (pdf): This is the final version of the layer diagramMapWindow6: MapWindow 6.0 msi (March 12): After some significant trouble with svn, this site represents a test of using Mercurial for our version control. Hopefully the choice of this new ...MSBuild Mercurial Tasks: 0.2.0 Beta: This release realises the Scenario 2 and provides two MSBuild tasks: HgCommit and HgPush. This task allows to create a new changeset in the current...NLog - Advanced .NET Logging: NLog 2.0 preview 1: This is very experimental first build of NLog from 2.0 branch is available for download. It’s not alpha, beta or even gamma, just a preview of upco...Open NFe: Fonte DANFE v1.9.5: Código-fonte para a versão 1.9.5 do DANFEOpiConsole (XNA): OpiConsole 0.3: OpiConsole 0.3 OpiConsole includes: * PC & Xbox support. * Default commands (cvar, quit etc.) * Ability to add custom commands. *...ORAYLIS BI.Quality: Release 1.0.0: Release 1.0.0Pcap.Net: Pcap.Net 0.5.0 (38141): Pcap.Net - March 2010 Release Pcap.Net is a .NET wrapper for WinPcap written in C++/CLI and C#. It Features almost all WinPcap features and include...PhysX.Net: PhysX.Net 0.12.0.0 Beta 1: This is beta release of 0.12.0.0 for people to test and provide feedback on. It targets 2.8.3.21 of PhysXPólya: Pólya 2010 03 13 alpha: Pólya is a collection of generic data structures; as generic as C#/.Net allows them to be. In this first release the focus has been on some fundam...Prolog.NET: Prolog.NET 1.0 Beta 1.3: Installer includes: primary Prolog.NET assembly Prolog.NET Workbench Prolog.NET Scheduler sample application PrologTest console applicatio...Propositional Framework: USP: The initial code drop was based on the Autocomplete demo and the neural network approach used by Jeff Heaton (@ http://www.heatonresearch.com/) - e...Protocol Transition with BizTalk: Source: Stable buildRoTwee: RoTwee (7.1.0.0): Now picture of your friend is shown in RoTwee. Place mouse cursor to the tweet !ServStop: 0.5.0.0: Initial Release Contents of ServStop0500.zip ServStop.exe 0.5.0.0 Initial Release. 32,768 bytes. Other files None. Source code available on "...SkeinLibManaged: Release 1.0.0.0 (Beta): This is the compiled DLL with XML documentation, so there should be plenty of context sensitive help and Intellisense. This is the Release version...sPWadmin: pwAdmin v0.9a: Added: LiveChat Plugin Shows the latest 150 chat messages from "/Your PW Server/logservice/logs/world2.chat" Refresh chat every 5 seconds Allow...sPWadmin: pwAdmin v0.9b: Some minor fixes to style, layout & different browser support Merged the forms in server configuration tab to a single form that can now save mul...Topsy Lib: Initial release: Initial Debug and Release versions.twNowplaying: twNowplaying: Press the Twitter icon to get started, don't forget to submit bugs to the issue tracker. What's new This release has some minor UI fixes.twNowplaying: twNowplaying Alpha 1.0: Press the Twitter icon to get started, don't forget to submit bugs to the issue tracker. Thank you , and enjoy! =)VCC: Latest build, v2.1.30312.0: Automatic drop of latest buildWPF Dialogs: Version 0.1.3: The FolderBrowseDialog / FolderBrowseDialog - Deutsch was improved and extended.XOM: XOM 0.1A: Just a release of the code I have so far. In order to get your objects to work, you need to create an XML file to define your objects. Here is a ...Xpress - ASP.NET MVC 个人博客程序: xpress2.1.1.0312.beta: 最新beta版，注意：此版本和2.1.0不兼容更改内容：将主题文件发放在 Views 文件夹下主题文件支持强类型Model 主题资源文件放在Resouces目录下YS Utils: V 1.0.0.0: This is first release. The YSUtils library contains first set of classes. ZIP files contains documentation.Most Popular ProjectsMetaSharpWBFS ManagerRawrAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)ASP.NET Ajax LibraryASP.NETMicrosoft SQL Server Community & SamplesMost Active ProjectsRawrN2 CMSBlogEngine.NETFasterflect - A Fast and Simple Reflection APIpatterns & practices – Enterprise LibraryFarseer Physics EngineSharePoint Team-MailerCaliburn: An Application Framework for WPF and SilverlightCalcium: A modular application toolset leveraging PrismjQuery Library for SharePoint Web Services

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How Expedia Made My New Bride Cry

- by Lance Robinson

Tweet this? Email Expedia and ask them to give me and my new wife our honeymoon? When Expedia followed up their failure with our honeymoon trip with a complete and total lack of acknowledgement of any responsibility for the problem and endless loops of explaining the issue over and over again - I swore that they would make it right. When they brought my new bride to tears, I got an immediate and endless supply of motivation. I hope you will help me make them make it right by posting our story on Twitter, Facebook, your blog, on Expedia itself, and when talking to your friends in person about their own travel plans. If you are considering using them now for an important trip - reconsider. Short summary: We arrived early for a flight - but Expedia had made a mistake with the data they supplied to JetBlue and Emirates, which resulted in us not being able to check in (one leg of our trip was missing)! At the time of this post, three people (myself, my wife, and an exceptionally patient JetBlue employee named Mary) each spent hours on the phone with Expedia. I myself spent right at 3 hours (according to iPhone records), Lauren spent an hour and a half or so, and poor Mary was probably on the phone for a good 3.5 hours. This is after 5 hours total at the airport. If you add up our phone time, that is nearly 8 hours of phone time over a 5 hour period with little or no help, stall tactics (?), run-around, denial, shifting of blame, and holding. Details below (times are approximate): First, my wife and I were married yesterday - June 18th, the 3 year anniversary of our first date. She is awesome. She is the nicest person I have ever known, a ton of fun, absolutely beautiful in every way. Ok enough mushy - here are the dirty details. 2:30 AM - Early Check-in Attempt - we attempted to check-in for our flight online. Some sort of technology error on website, instructed to checkin at desk. 4:30 AM - Arrive at airport. Try to check-in at kiosk, get the same error. We got to the JetBlue desk at RDU International Airport, where Mary helped us. Mary discovered that the Expedia provided itinerary does not match the Expedia provided tickets. We are informed that when that happens American, JetBlue, and others that use the same software cannot check you in for the flight because. Why? Because the itinerary was missing a leg of our flight! Basically we were not shown in the system as definitely being able to make it home. Mary called Expedia and was put on hold by their automated system. 4:55 AM - Mary, myself, and my brand new bride all waited for about 25 minutes when finally I decided I would make a call myself on my iPhone while Mary was on the airport phone. In their automated system, I chose "make a new reservation", thinking they might answer a little more quickly than "customer service". Not surprisingly I was connected to an Expedia person within 1 minute. They informed me that they would have to forward me to a customer service specialist. I explained to them that we were already on hold for that and had been for nearly half an hour, that we were going on our honeymoon and that our flight would be leaving soon - could they please help us. "Yes, I will help you". I hand the phone to JetBlue Mary who explains the situation 3 or 4 times. Obviously I couldn't hear both ends of the conversation at this point, but the Expedia person explained what the problem was by stating exactly what Mary had just spent 15 minutes explaining. Mary calmly confirms that this is the problem, and asks Expedia to re-issue the itinerary. Expedia tells Mary that they'll have to transfer her to customer service. Mary asks for someone specific so that we get an answer this time, and goes on hold. Mary get's connected, explains the situation, and then Mary's connection gets terminated. 5:10 AM - Mary calls back to the Expedia automated system again, and we wait for about 5 minutes on hold this time before I pick up my iPhone and call Expedia again myself. Again I go to sales, a person picks up the phone in less than a minute. I explain the situation and let them know that we are now very close to missing our flight for our honeymoon, could they please help us. "Yes, I will help you". Again I give the phone to Mary who provides them with a call back number in case we get disconnected again and explains the situation again. More back and forth with Expedia doing nothing but repeating the same questions, Mary answering the questions with the same information she provided in the original explanation, and Expedia simply restating the problem. Mary again asks them to re-issue the itinerary, and explains that doing so will fix the problem. Expedia again repeats the problem instead of fixing it, and Mary's connection gets terminated. 5:20 AM - Mary again calls back to Expedia. My beautiful bride also calls on her own phone. At this point she is struggling to hold back her tears, stumbling through an explanation of all that has happened and that we are about to miss our flight. Please help us. "Yes, I will help". My beautiful bride's connection gets terminated. Ok, maybe this disconnection isn't an accident. We've now been disconnected 3 times on two different phones. 5:45 AM - I walk away and pleadingly beg a person to help me. They "escalate" the issue to "Rosy" (sp?) at Expedia. I go through the whole song and dance again with Rosy, who gives me the same treatment Mary was given. Rosy blames JetBlue for now having the correct data. Meanwhile Mary is on the phone with Emirates Air (the airline for the second leg of our trip), who agrees with JetBlue that Expedia's data isn't up to date. We are informed by two airport employees that issues like this with Expedia are not uncommon, and that the fix is simple. On the phone iwth Rosy, I ask her to re-issue the itinerary because we are about to miss our flight. She again explains the problem to me. At this point, I am standing at the window, pleading with Rosy to help us get to our honeymoon, watching our airplane. Then our airplane leaves without us. 6:03 AM - At this point we have missed our flight. Re-issuing the itinerary is no longer a solution. I ask Rosy to start from the beginning and work us up a new trip. She says that she cannot do that. She says that she needs to talk to JetBlue and Emirates and find out why we cannot check-in for our flight. I remind Rosy that our flight has already left - I just watched it taxi away - it no longer matters why (not to mention the fact that we already knew why, and have known why since 4:30 AM), and have known the solution since 4:30 AM. Rosy, can you please book a new trip? Yes, but it will cost $400. Excuse me? Now you can, but it will cost ME to fix your mistake? Rosy says that she can escalate the situation to her supervisor but that will take 1.5 hours. 6:15 AM - I told Rosy that if they had re-issued the itinerary as JetBlue asked (at 4:30 AM), my new wife and I might be on the airplane now instead of dealing with this on the phone and missing the beginning (and how much more?) of our honeymoon. Rosy said that it was not necessary to re-issue the itinerary. Out of curiosity, i asked Rosy if there was some financial burden on them to re-issue the itinerary. "No", said Rosy. I asked her if it was a large time burden on Expedia to re-issue the itinerary. "No", said Rosy. I directly asked Rosy: Why wouldn't Expedia have re-issued the itinerary when JetBlue asked? No answer. I asked Rosy: If you had re-issued the itinerary at 4:30, isn't it possible that I would be on that flight right now? She actually surprised me by answering "Yes" to that question. So I pointed out that it followed that Expedia was responsible for the fact that we missed out flight, and she immediately went into more about how the problem was with JetBlue - but now it was ALSO an Emirates Air problem as well. I tell Rosy to go ahead and escalate the issue again, and please call me back in that 1.5 hours (which how is about 1 hour and 10 minutes away). 6:30 AM - I start tweeting my frustration with iPhone. It's now pretty much impossible for us to make it to The Maldives by 3pm, which is the time at which we would need to arrive in order to be allowed service to the actual island where we are staying. Expedia has now given me the run-around for 2 hours, caused me to miss my flight, and worst of all caused my amazing new wife Lauren to miss our honeymoon. You think I was mad? No. Furious. Its ok to make mistakes - but to refuse to fix them and to ruin our honeymoon? No, not ok, Expedia. I swore right then that Expedia would make this right. 7:45 AM - JetBlue mary is still talking her tail off to other people in JetBlue and Emirates Air. Mary works it out so that if Expedia simply books a new trip, JetBlue and Emirates will both waive all the fees. Now we just have to convince Expedia to fix their mistake and get us on our way! Around this time Expedia Rosy calls me back! I inform her of the excellent work of JetBlue Mary - that JetBlue and Emirates both will waive the fees so Expedia can fix their mistake and get us going on our way. She says that she sees documentation of this in her system and that she needs to put me on hold "for 1 to 10 minutes" to talk to Emirates Air (why I'm not exactly sure). I say ok. 8:45 AM - After an hour on hold, Rosy comes on the line and asks me to hold more. I ask her to call me back. 9:35 AM - I put down the iPhone Twitter app and picks up the laptop. You think I made some noise with my iPhone? Heh 11:25 AM - Expedia follows me and sends a canned "We're sorry, DM us the details". If you look at their Twitter feed, 16 out of the most recent 20 tweets are exactly the same canned response. The other 4? Ads. Um - #MultiFAIL? To Expedia: You now have had (as explained above) 8 hours of 3 different people explaining our situation, you know the email address of our Expedia account, you know my web blog, you know my Twitter address, you know my phone number. You also know how upset you have made both me and my new bride by treating us with such a ... non caring, scripted, uncooperative, argumentative, and possibly even deceitful manner. In the wise words of the great Kenan Thompson of SNL: "FIX IT!". And no, I'm NOT going away until you make this right. Period. 11:45 AM - Expedia corporate office called. The woman I spoke to was very nice and apologetic. She listened to me tell the story again, she says she understands the problem and she is going to work to resolve it. I don't have any details on what exactly that resolution might me, she said she will call me back in 20 minutes. She found out about the problem via Twitter. Thank you Twitter, and all of you who helped. Hopefully social media will win my wife and I our honeymoon, and hopefully Expedia will encourage their customer service teams treat their customers properly. 12:22 PM - Spoke to Fran again from Expedia corporate office. She has a flight for us tonight. She is booking it now. We will arrive at our honeymoon destination of beautiful Veligandu Island Resort only 1 day late. She cannot confirm today, but she expects that Expedia will pay for the lost honeymoon night. Thank you everyone for your help. I will reflect more on this whole situation and confirm its resolution after our flight is 100% confirmed. For now, I'm going to take a breather and go kiss my wonderful wife! 1:50 PM - Have not yet received the promised phone call. We did receive an email with a new itinerary for a flight but the booking is not for specific seats, so there is no guarantee that my wife and I will be able to sit together. With the original booking I carefully selected our seats for every segment of our trip. I decided to call into the phone number that Fran from the Expedia corporate office gave me. Its automated voice system identified itself as "Tier 3 Support". I am currently still on hold with them, I have not gotten through to a human yet. 1:55 PM - Fran from Expedia called me back. She confirmed us as booked. She called the airlines to confirm. Unfortunately, Expedia was unwilling or unable to allow us any type of seat selection. It is possible that i won't get to sit next to the woman I married less than a day ago on our 40 total hours of flight time (there and back). In addition, our seats could be the worst seats on the planes, with no reclining seat back or right next to the restroom. Despite this fact (which in my opinion is huge), the horrible inconvenience, the hours at the airport, and the negative Internet publicity that Expedia is receiving, Expedia declined to offer us any kind of upgrade or to mark us as SFU (suitable for upgrade). Since they didn't offer - I asked, and was rejected. I am grateful to finally be heading in the right direction, but not only did Expedia horribly botch this job from the very beginning, they followed that botch job with near zero customer service, followed by a verbally apologetic but otherwise half-hearted resolution. If this works out favorably for us, great. If not - I'm not done making noise, Expedia. You owe us, and I expect you to make it right. You haven't quite done that yet. Thanks - Thank you to Twitter. Thanks to all those who sympathize with us and helped us get the attention of Expedia, since three people (one of them an airline employee) using Expedia's normal channels of communication for many hours didn't help. Thanks especially to my PowerShell and Sharepoint friends, my local friends, and those connectors who encouraged me and spread my story. 5:15 PM - Love Wins - After all this, Lauren and I are exhausted. We both took a short nap, and when we woke up we talked about the last 24 hours. It was a big, amazing, story-filled 24 hours. I said that Expedia won, but Lauren said no. She pointed out how lucky we are. We are in love and married. We have wonderful family and friends. We are both hard-working successful people who love what they do. We get to go to an amazing exotic destination for our honeymoon like Veligandu in The Maldives... That's a lot of good. Expedia didn't win. This was (is) a big loss for Expedia. It is a public blemish for all to see. But Lauren and I did win, big time. Expedia may not have made things right - but things are right for us. Post in progress... I will relay any further comments (or lack of) from Expedia soon, as well as an update on confirmation of their repayment of our lost resort room rates. I'll also post a picture of us on our honeymoon as soon as I can!

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Jolicloud is a Nifty New OS for Your Netbook

- by Matthew Guay

Want to breathe new life into your netbook? Here’s a quick look at Jolicloud, a unique new Linux based OS that lets you use your netbook in a whole new way. Netbooks have been an interesting category of computers. When they were first released, most netbooks came with a stripped down Linux based operating system designed to let you easily access the internet first and foremost. Consumers wanted more from their netbooks, so full OSes such as Windows XP and Ubuntu became the standard on netbooks. Microsoft worked hard to get Windows 7 working great on netbooks, and today most netbooks run Windows 7 great. But the Linux community hasn’t stood still either, and Jolicloud is proof of that. Jolicloud is a unique OS designed to bring the best of both webapps and standard programs to your netbook. Keep reading to see if this is the perfect netbook OS for you. Getting Started Installing Jolicloud on your netbook is easy thanks to a the Jolicloud Express installer for Windows. Since many netbooks run Windows by default, this makes it easy to install Jolicloud. Plus, your Windows install is left untouched, so you can still easily access all your Windows files and programs. Download and run the roughly 700Mb installer (link below) just as a normal installer in Windows. This will first extract the needed files. Click Get started to install Jolicloud on your netbook. Enter a username, password, and nickname for your computer. Please note that the username must be all lowercase, and the nickname should not contain spaces or special characters. Now you can review the default installation settings. By default it will take up 39Gb and install on your C:\ drive in English. If you wish to change this, click Change. We chose to install it on the D: drive on this netbook, as its harddrive was already partitioned into two parts. Click Save when your settings are all correct, and then click Next in the previous window. Jolicloud will prepare for the installation. This took about 5 minutes in our test. Click Next when this is finished. Click Restart now to install and run Jolicloud. When your netbook reboots, it will initialize the Jolicloud setup. It will then automatically finish the installation. Just sit back and wait; there’s nothing for you to do right now. The installation took about 20 minutes in our test. Jolicloud will automatically reboot when the setup is finished. Once it’s rebooted, you’re ready to go! Enter the username, then the password, that you chose earlier when you were installing Jolicloud from Windows. Welcome to your Jolicloud desktop! Hardware Support We installed Jolicloud on a Samsung N150 netbook with an Atom N450 processor, 1Gb Ram, 250Gb harddrive, and WiFi b/g/n with Bluetooth. Amazingly, once Jolicloud was installed, everything was ready to use. No drivers to install, no settings to hassle with, it was all installed and set up perfectly. Power settings worked great, and closing the netbook put it to sleep just like in Windows. WiFi drivers have typically been difficult to find and install on Linux, but Jolicloud had our netbook’s wifi working immediately. To get online, simply click the Wireless icon on the top right, and select the wireless network you want to connect to. Jolicloud will let you know when it is signed on. Wired Lan networking was also seamless; simply connect your cable and you’re ready to go. The webcam and touchpad also worked perfectly directly. The only thing missing was multitouch; this touchpad has two finger scroll, pinch zoom, and other nice multitouch features in Windows, but in Julicloud it only functioned as a standard touchpad. It did have tap to click activated by default, as well as right-side scrolling, which is nice. Jolicloud also supported our video card without any extra work. The native resolution was already selected, and the only problem we had with the screen was that there was no apparent way to change the brightness. This is not a major problem, but would be nice to have. The Samsung N150 has Intel GMA3150 integrated graphics, and Jolicloud promises 1080p HD video on it. It did playback 720p H.264 video flawlessly without installing anything extra, but it stuttered on full 1080p HD (which is the exact same as this netbook’s video playback in Windows 7 – 720p works great, but it stutters on 1080p). We would be excited to see full HD on this netbook, but 720p is definitely fine for most stuff. Jolicloud supports a wide range of netbooks, and based on our experience we would expect it to work as good on any supported hardware. Check out the list of supported netbooks to see if your netbook is supported; if not, it still may work but you may have to install special drivers. Jolicloud’s performance was very similar to Windows 7 on our netbook. It boots in about 30 seconds, and apps load fairly quickly. In general, we couldn’t tell much difference in performance between Jolicloud and Windows 7, though this isn’t a problem since Windows 7 runs great on the current generation of netbooks. Using Jolicloud Ready to start putting Jolicloud to use? Your fresh Jolicloud install you can run several built-in apps, such as Firefox, a calculator, and the chat client Pidgin. It also has a media player and file viewer installed, so you can play MP3s or MPG videos, or read PDF ebooks without installing anything extra. It also has Flash player installed so you can watch videos online easily. You can also directly access all of your files from the right side of your home screen. You can even access your Windows files; in our test, the 116.9 GB Media was C: from Windows. Select it to browse and open any file you had saved in Windows. You may need to enter your password to access it. Once you’re authenticated it, you’ll see all of your Windows files and folders. Your User files (Documents, Music, Videos, etc.) will be in the Users folder. And, you can easily add files from removable media such as USB flash drives and memory cards. Jolicloud recognized a flash drive we tested with no trouble at all. Add new apps But, the best part about Jolicloud is that it makes it very easy to install new apps. Click the Get Started button on your homescreen. You’ll first need to create an account. You can then use this same account on another netbook if you wish, and your settings will automatically be synced between the two. You can either signup using your Facebook account, …or you can sign up the traditional way with your email address, name, and password. If you sign up this way, you will need to confirm your email address before your account will be finished. Now, choose your netbook model from the list, and enter a name for your computer. And that’s it! You’ll now see the Jolicloud dashboard, which will show you updates and notifications from friends who also use Jolicloud. Click the App directory to find new apps for your netbook. Here you will find a variety of webapps, such as Gmail, along with native applications, such as Skype, that you can install on your netbook. Simply click the Install button on the right to add the app to your netbook. You will be prompted to enter your system password, and then the app will install without any further input. Once an app is installed, a check mark will appear beside its name. You can remove it by clicking the Remove button, and it will uninstall seamlessly. Webapps, such as Gmail, actually run in in a Chrome-powered window that lets the webapp run full screen. This gives the webapps a native feel, but actually they’re just running the same as they would in a standard web browser. The Jolicloud Interface Most apps run maximized, and there is no way to run them smaller. This in general works good, since with small screens most apps need to run full-screen anyhow. Smaller apps, such as a calculator or the Pidgin chat client, run in a window just like they do on other operating systems. You can switch to another app that’s running by selecting it’s icon on the top left, or you can go back to the home screen by clicking the home screen. If you’re finished with an program, simply click the red X button on the top right of the window when you’re running it. Or, you can switch between programs using standard keyboard shortcuts such as Alt-tab. The default page on the home screen is the favorites page, and all of your other programs are orginized in their own sections on the left hand side. But, if you want to add one of these to your favorites page, simply right-click on it and select Add to Favorites. When you’re done for the day, you can simply close your netbook to put it to sleep. Or, if you want to shut down, just press the Quit button on the bottom right of the home screen and then select Shut Down. Booting Jolicloud When you install Jolicloud, it will set itself as the default operating system. Now, when you boot your netbook, it will show you a list of installed operating systems. You can select either Windows or Jolicloud, but if you don’t make a selection it will boot into Jolicloud after waiting 10 seconds. If you’d perfer to boot into Windows by default, you can easily change this. First, boot your netbook in to Windows. Open the start menu, right-click on the Computer button, and select Properties. Click the “Advanced system settings” link on the left side. Click the Settings button in the Startup and Recovery section. Now, select Windows as the default operating system, and click Ok. Your netbook will now boot into Windows by default, but will give you 10 seconds to choose to boot into Jolicloud when you start your computer. Or, if you decided you don’t want Jolicloud, you can easily uninstall it from within Windows. Please note that this will also remove any files you may have saved in Jolicloud, so be sure to copy them to your Windows drive before uninstalling. To uninstall Jolicloud from within Windows, open Control Panel, and select Uninstall a Program. Scroll down to select Jolicloud, and click Uninstall/Change. Click Yes to confirm that you want to uninstall Jolicloud. After a few moments, it will let you know that Jolicloud has been uninstalled. You’re netbook is now back the same as it was before you installed Jolicloud, with only Windows installed. Closing Whether you’re wanting to replace your current OS on your netbook or would simply like to try out a fresh new Linux version on your netbook, Jolicloud is a great option for you. We were very impressed by it’s solid hardware support and the ease of installing new apps in Jolicloud. Rather than simply giving us a standard OS, Jolicloud offers a unique way to use your netbook with native programs and webapps. And whether you’re an IT pro or are a new computer user, Jolicloud was easy enough to use that anyone can do it. Give it a try, and let us know what your favorite netbook OS is! Link Download Jolicloud for your netbook Similar Articles Productive Geek Tips How To Change XSplash Themes in Ubuntu 9.10Verify the Integrity of Windows Vista System FilesMonitor Multiple Logs in a Single Shell with MultiTail for LinuxHide Some or All of the GUI Bars in FirefoxAsk the Readers: Do You Use a Laptop, Desktop, or Both? 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