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  • Override an IOCTL Handler in PQOAL

    - by Kate Moss' Big Fan
    When porting or creating a BSP to a new platform, we often need to make change to OEMIoControl or HAL IOCTL handler for more specific. Since Microsoft introduced PQOAL in CE 5.0 and more and more BSP today leverages PQOAL to simplify the OAL, we no longer define the OEMIoControl directly. It is somehow analogous to migrate from pure Windows SDK to MFC; people starts to define those MFC handlers and forgot the WinMain and the big message loop. If you ever take a look at the interface between OAL and Kernel, PUBLIC\COMMON\OAK\INC\oemglobal.h, the pfnOEMIoctl is still there just as the entry point of Windows Program is WinMain since day one. (For those may argue about pfnOEMIoctl is not OEMIoControl, I will encourage you to dig into PRIVATE\WINCEOS\COREOS\NK\OEMMAIN\oemglobal.c which initialized pfnOEMIoctl to OEMIoControl. The interface is just to split OAL and Kernel which no longer linked to one executable file in CE 6, all of the function signature is still identical) So let's trace into PQOAL to realize how it implements OEMIoControl and how can we override an IOCTL handler we interest. First thing to know is the entry point (just as finding the WinMain in MFC), OEMIoControl is defined in PLATFORM\COMMON\SRC\COMMON\IOCTL\ioctl.c. Basically, it does nothing special but scan a pre-defined IOCTL table, g_oalIoCtlTable, and then execute the handler. (The highlight part) Other than that is just for error handling and the use of critical section to serialize the function. BOOL OEMIoControl(     DWORD code, VOID *pInBuffer, DWORD inSize, VOID *pOutBuffer, DWORD outSize,     DWORD *pOutSize ) {     BOOL rc = FALSE;     UINT32 i; ...     // Search the IOCTL table for the requested code.     for (i = 0; g_oalIoCtlTable[i].pfnHandler != NULL; i++) {         if (g_oalIoCtlTable[i].code == code) break;     }     // Indicate unsupported code     if (g_oalIoCtlTable[i].pfnHandler == NULL) {         NKSetLastError(ERROR_NOT_SUPPORTED);         OALMSG(OAL_IOCTL, (             L"OEMIoControl: Unsupported Code 0x%x - device 0x%04x func %d\r\n",             code, code >> 16, (code >> 2)&0x0FFF         ));         goto cleanUp;     }            // Take critical section if required (after postinit & no flag)     if (         g_ioctlState.postInit &&         (g_oalIoCtlTable[i].flags & OAL_IOCTL_FLAG_NOCS) == 0     ) {         // Take critical section                    EnterCriticalSection(&g_ioctlState.cs);     }     // Execute the handler     rc = g_oalIoCtlTable[i].pfnHandler(         code, pInBuffer, inSize, pOutBuffer, outSize, pOutSize     );     // Release critical section if it was taken above     if (         g_ioctlState.postInit &&         (g_oalIoCtlTable[i].flags & OAL_IOCTL_FLAG_NOCS) == 0     ) {         // Release critical section                    LeaveCriticalSection(&g_ioctlState.cs);     } cleanUp:     OALMSG(OAL_IOCTL&&OAL_FUNC, (L"-OEMIoControl(rc = %d)\r\n", rc ));     return rc; }   Where is the g_oalIoCtlTable? It is defined in your BSP. Let's use DeviceEmulator BSP as an example. The PLATFORM\DEVICEEMULATOR\SRC\OAL\OALLIB\ioctl.c defines the table as const OAL_IOCTL_HANDLER g_oalIoCtlTable[] = { #include "ioctl_tab.h" }; And that leads to PLATFORM\DEVICEEMULATOR\SRC\INC\ioctl_tab.h which defined some of IOCTL handler but others are defined in oal_ioctl_tab.h which is under PLATFORM\COMMON\SRC\INC\. Finally, we got the full table body! (Just like tracing MFC, always jumping back and forth). The format of table is very straight forward, IOCTL code, Flags and Handler Function // IOCTL CODE,                          Flags   Handler Function //------------------------------------------------------------------------------ { IOCTL_HAL_INITREGISTRY,                   0,  OALIoCtlHalInitRegistry     }, { IOCTL_HAL_INIT_RTC,                       0,  OALIoCtlHalInitRTC          }, { IOCTL_HAL_REBOOT,                         0,  OALIoCtlHalReboot           }, The PQOAL scans through the table until it find a matched IOCTL code, then invokes the handler function. Since it scans the table from the top which means if we define TWO handler with same IOCTL code, the first one is always invoked with no exception. Now back to the PLATFORM\DEVICEEMULATOR\SRC\INC\ioctl_tab.h, with the following table { IOCTL_HAL_INITREGISTRY,                   0,  OALIoCtlDeviceEmulatorHalInitRegistry     }, ... #include <oal_ioctl_tab.h> Note the IOCTL_HAL_INITREGISTRY handler are defined in both BSP's local ioctl_tab.h and the common oal_ioctl_tab.h, but due to BSP's local handler comes before "#include <oal_ioctl_tab.h>" so we know the OALIoCtlDeviceEmulatorHalInitRegistry always get called. In this example, the DeviceEmulator BSP overrides the IOCTL_HAL_INITREGISTRY handler from OALIoCtlHalInitRegistry to OALIoCtlDeviceEmulatorHalInitRegistry by manipulating the g_oalIoCtlTable table. (In some point of view, it is similar to message map in MFC) Please be aware, when you override an IOCTL handler in PQOAL, you may want to clone the original implementation to your BSP and change to meet your need. It is recommended and save you the redundant works but remember to rename the handler function (Just like the DeviceEmulator it changes the name of OALIoCtlHalInitRegistry to OALIoCtlDeviceEmulatorHalInitRegistry). If you don't change the name, linker may not be happy (due to name conflict) and the more important is by using different handler name, you could always redirect the handler back to original one. (It is like the concept of OOP that calling a function in base class; still not so clear? I am goinf to show you soon!) The OALIoCtlDeviceEmulatorHalInitRegistry setups DeviceEmulator specific registry settings and in the end, if everything goes well, it calls the OALIoCtlHalInitRegistry (PLATFORM\COMMON\SRC\COMMON\IOCTL\reginit.c) to do the rest.     if(fOk) {         fOk = OALIoCtlHalInitRegistry(code, pInpBuffer, inpSize, pOutBuffer,             outSize, pOutSize);     } Now you got the picture, whenever you want to override an IOCTL hadnler that is implemented in PQOAL just Clone the handler function to your BSP as a template. Simple name change for the handler function, and a name change in the IOCTL table header file that maps the IOCTL with the function Implement your IOCTL handler and whenever you need to redirect it back just calling the original handler function. It is the standard way of implementing a custom IOCTL and most Microsoft developers prefer. The mapping of IOCTL routine to IOCTL code is platform specific - you control the header file that does that mapping.

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  • Refactoring Part 1 : Intuitive Investments

    - by Wes McClure
    Fear, it’s what turns maintaining applications into a nightmare.  Technology moves on, teams move on, someone is left to operate the application, what was green is now perceived brown.  Eventually the business will evolve and changes will need to be made.  The approach to those changes often dictates the long term viability of the application.  Fear of change, lack of passion and a lack of interest in understanding the domain often leads to a paranoia to do anything that doesn’t involve duct tape and bailing twine.  Don’t get me wrong, those have a place in the short term viability of a project but they don’t have a place in the long term.  Add to it “us versus them” in regards to the original team and those that maintain it, internal politics and other factors and you have a recipe for disaster.  This results in code that quickly becomes unmanageable.  Even the most clever of designs will eventually become sub optimal and debt will amount that exponentially makes changes difficult.  This is where refactoring comes in, and it’s something I’m very passionate about.  Refactoring is about improving the process whereby we make change, it’s an exponential investment in the process of change. Without it we will incur exponential complexity that halts productivity. Investments, especially in the long term, require intuition and reflection.  How can we tackle new development effectively via evolving the original design and paying off debt that has been incurred? The longer we wait to ask and answer this question, the more it will cost us.  Small requests don’t warrant big changes, but realizing when changes now will pay off in the long term, and especially in the short term, is valuable. I have done my fair share of maintaining applications and continuously refactoring as needed, but recently I’ve begun work on a project that hasn’t had much debt, if any, paid down in years.  This is the first in a series of blog posts to try to capture the process which is largely driven by intuition of smaller refactorings from other projects. Signs that refactoring could help: Testability How can decreasing test time not pay dividends? One of the first things I found was that a very important piece often takes 30+ minutes to test.  I can only imagine how much time this has cost historically, but more importantly the time it might cost in the coming weeks: I estimate at least 10-20 hours per person!  This is simply unacceptable for almost any situation.  As it turns out, about 6 hours of working with this part of the application and I was able to cut the time down to under 30 seconds!  In less than the lost time of one week, I was able to fix the problem for all future weeks! If we can’t test fast then we can’t change fast, nor with confidence. Code is used by end users and it’s also used by developers, consider your own needs in terms of the code base.  Adding logic to enable/disable features during testing can help decouple parts of an application and lead to massive improvements.  What exactly is so wrong about test code in real code?  Often, these become features for operators and sometimes end users.  If you cannot run an integration test within a test runner in your IDE, it’s time to refactor. Readability Are variables named meaningfully via a ubiquitous language? Is the code segmented functionally or behaviorally so as to minimize the complexity of any one area? Are aspects properly segmented to avoid confusion (security, logging, transactions, translations, dependency management etc) Is the code declarative (what) or imperative (how)?  What matters, not how.  LINQ is a great abstraction of the what, not how, of collection manipulation.  The Reactive framework is a great example of the what, not how, of managing streams of data. Are constants abstracted and named, or are they just inline? Do people constantly bitch about the code/design? If the code is hard to understand, it will be hard to change with confidence.  It’s a large undertaking if the original designers didn’t pay much attention to readability and as such will never be done to “completion.”  Make sure not to go over board, instead use this as you change an application, not in lieu of changes (like with testability). Complexity Simplicity will never be achieved, it’s highly subjective.  That said, a lot of code can be significantly simplified, tidy it up as you go.  Refactoring will often converge upon a simplification step after enough time, keep an eye out for this. Understandability In the process of changing code, one often gains a better understanding of it.  Refactoring code is a good way to learn how it works.  However, it’s usually best in combination with other reasons, in effect killing two birds with one stone.  Often this is done when readability is poor, in which case understandability is usually poor as well.  In the large undertaking we are making with this legacy application, we will be replacing it.  Therefore, understanding all of its features is important and this refactoring technique will come in very handy. Unused code How can deleting things not help? This is a freebie in refactoring, it’s very easy to detect with modern tools, especially in statically typed languages.  We have VCS for a reason, if in doubt, delete it out (ok that was cheesy)! If you don’t know where to start when refactoring, this is an excellent starting point! Duplication Do not pray and sacrifice to the anti-duplication gods, there are excellent examples where consolidated code is a horrible idea, usually with divergent domains.  That said, mediocre developers live by copy/paste.  Other times features converge and aren’t combined.  Tools for finding similar code are great in the example of copy/paste problems.  Knowledge of the domain helps identify convergent concepts that often lead to convergent solutions and will give intuition for where to look for conceptual repetition. 80/20 and the Boy Scouts It’s often said that 80% of the time 20% of the application is used most.  These tend to be the parts that are changed.  There are also parts of the code where 80% of the time is spent changing 20% (probably for all the refactoring smells above).  I focus on these areas any time I make a change and follow the philosophy of the Boy Scout in cleaning up more than I messed up.  If I spend 2 hours changing an application, in the 20%, I’ll always spend at least 15 minutes cleaning it or nearby areas. This gives a huge productivity edge on developers that don’t. Ironically after a short period of time the 20% shrinks enough that we don’t have to spend 80% of our time there and can move on to other areas.   Refactoring is highly subjective, never attempt to refactor to completion!  Learn to be comfortable with leaving one part of the application in a better state than others.  It’s an evolution, not a revolution.  These are some simple areas to look into when making changes and can help get one started in the process.  I’ve often found that refactoring is a convergent process towards simplicity that sometimes spans a few hours but often can lead to massive simplifications over the timespan of weeks and months of regular development.

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  • Platformer Starter Kit - Collision Issues

    - by Cyral
    I'm having trouble with my game that is based off the XNA Platformer starter kit. My game uses smaller tiles (16x16) then the original (32x40) which I'm thinking may be having an effect on collision (Being it needs to be more precise). Standing on the edge of a tile and jumping causes the player to move off the the tile when he lands. And 80% of the time, when the player lands, he goes flying though SOLID tiles in a diagonal fashion. This is very annoying as it is almost impossible to test other features, when spawning and jumping will result in the player landing in another part of the level or falling off the edge completely. The code is as follows: /// <summary> /// Updates the player's velocity and position based on input, gravity, etc. /// </summary> public void ApplyPhysics(GameTime gameTime) { float elapsed = (float)gameTime.ElapsedGameTime.TotalSeconds; Vector2 previousPosition = Position; // Base velocity is a combination of horizontal movement control and // acceleration downward due to gravity. velocity.X += movement * MoveAcceleration * elapsed; velocity.Y = MathHelper.Clamp(velocity.Y + GravityAcceleration * elapsed, -MaxFallSpeed, MaxFallSpeed); velocity.Y = DoJump(velocity.Y, gameTime); // Apply pseudo-drag horizontally. if (IsOnGround) velocity.X *= GroundDragFactor; else velocity.X *= AirDragFactor; // Prevent the player from running faster than his top speed. velocity.X = MathHelper.Clamp(velocity.X, -MaxMoveSpeed, MaxMoveSpeed); // Apply velocity. Position += velocity * elapsed; Position = new Vector2((float)Math.Round(Position.X), (float)Math.Round(Position.Y)); // If the player is now colliding with the level, separate them. HandleCollisions(); // If the collision stopped us from moving, reset the velocity to zero. if (Position.X == previousPosition.X) velocity.X = 0; if (Position.Y == previousPosition.Y) velocity.Y = 0; } /// <summary> /// Detects and resolves all collisions between the player and his neighboring /// tiles. When a collision is detected, the player is pushed away along one /// axis to prevent overlapping. There is some special logic for the Y axis to /// handle platforms which behave differently depending on direction of movement. /// </summary> private void HandleCollisions() { // Get the player's bounding rectangle and find neighboring tiles. Rectangle bounds = BoundingRectangle; int leftTile = (int)Math.Floor((float)bounds.Left / Tile.Width); int rightTile = (int)Math.Ceiling(((float)bounds.Right / Tile.Width)) - 1; int topTile = (int)Math.Floor((float)bounds.Top / Tile.Height); int bottomTile = (int)Math.Ceiling(((float)bounds.Bottom / Tile.Height)) - 1; // Reset flag to search for ground collision. isOnGround = false; // For each potentially colliding tile, for (int y = topTile; y <= bottomTile; ++y) { for (int x = leftTile; x <= rightTile; ++x) { // If this tile is collidable, ItemCollision collision = Level.GetCollision(x, y); if (collision != ItemCollision.Passable) { // Determine collision depth (with direction) and magnitude. Rectangle tileBounds = Level.GetBounds(x, y); Vector2 depth = RectangleExtensions.GetIntersectionDepth(bounds, tileBounds); if (depth != Vector2.Zero) { float absDepthX = Math.Abs(depth.X); float absDepthY = Math.Abs(depth.Y); // Resolve the collision along the shallow axis. if (absDepthY < absDepthX || collision == ItemCollision.Platform) { // If we crossed the top of a tile, we are on the ground. if (previousBottom <= tileBounds.Top) isOnGround = true; // Ignore platforms, unless we are on the ground. if (collision == ItemCollision.Impassable || IsOnGround) { // Resolve the collision along the Y axis. Position = new Vector2(Position.X, Position.Y + depth.Y); // Perform further collisions with the new bounds. bounds = BoundingRectangle; } } else if (collision == ItemCollision.Impassable) // Ignore platforms. { // Resolve the collision along the X axis. Position = new Vector2(Position.X + depth.X, Position.Y); // Perform further collisions with the new bounds. bounds = BoundingRectangle; } } } } } // Save the new bounds bottom. previousBottom = bounds.Bottom; } It also tends to jitter a little bit sometimes, I'm solved some of this with some fixes I found here on stackexchange, But Ive only seen one other case of the flying though blocks problem. This question seems to have a similar problem in the video, but mine is more crazy. Again this is a very annoying bug! Any help would be greatly appreciated! EDIT: Speed stuff // Constants for controling horizontal movement private const float MoveAcceleration = 13000.0f; private const float MaxMoveSpeed = 1750.0f; private const float GroundDragFactor = 0.48f; private const float AirDragFactor = 0.58f; // Constants for controlling vertical movement private const float MaxJumpTime = 0.35f; private const float JumpLaunchVelocity = -3500.0f; private const float GravityAcceleration = 3400.0f; private const float MaxFallSpeed = 550.0f; private const float JumpControlPower = 0.14f;

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  • It was a figure of speech!

    - by Ratman21
    Yesterday I posted the following as attention getter / advertisement (as well as my feelings). In the groups, (I am in) on the social networking site, LinkedIn and boy did I get responses.    I am fighting mad about (a figure of speech, really) not having a job! Look just because I am over 55 and have gray hair. It does not mean, my brain is dead or I can no longer trouble shoot a router or circuit or LAN issue. Or that I can do “IT” work at all. And I could prove this if; some one would give me at job. Come on try me for 90 days at min. wage. I know you will end up keeping me (hope fully at normal pay) around. Is any one hearing me…come on take up the challenge!     This was the responses I got.   I hear you. We just need to retrain and get our skills up to speed is all. That is what I am doing. I have not given up. Just got to stay on top of the game. Experience is on our side if we have the credentials and we are reasonable about our salaries this should not be an issue.   Already on it, going back to school and have got three certifications (CompTIA A+, Security+ and Network+. I am now studying for my CISCO CCNA certification. As to my salary, I am willing to work at very reasonable rate.   You need to re-brand yourself like a product, market and sell yourself. You need to smarten up, look and feel a million dollars, re-energize yourself, regain your confidents. Either start your own business, or re-write your CV so it stands out from the rest, get the template off the internet. Contact every recruitment agent in your town, state, country and overseas, and on the web. Apply to every job you think you could do, you may not get it but you will make a contact for your network, which may lead to a job at the end of the tunnel. Get in touch with everyone you know from past jobs. Do charity work. I maintain the IT Network, stage electrical and the Telecom equipment in my church,   Again already on it. I have email the world is seems with my resume and cover letters. So far, I have rewritten or had it rewrote, my resume and cover letters; over seven times so far. Re-energize? I never lost my energy level or my self-confidents in my work (now if could get some HR personal to see the same). I also volunteer at my church, I created and maintain the church web sit.   I share your frustration. Sucks being over 50 and looking for work. Please don't sell yourself short at min wage because the employer will think that’s your worth. Keep trying!!   I never stop trying and min wage is only for 90 days. If some one takes up the challenge. Some post asked if I am keeping up technology.   Do you keep up with the latest technology and can speak the language fluidly?   Yep to that and as to speaking it also a yep! I am a geek you know. I heard from others over the 50 year mark and younger too.   I'm with you! I keep getting told that I don't have enough experience because I just recently completed a Masters level course in Microsoft SQL Server, which gave me a project-intensive equivalent of between 2 and 3 years of experience. On top of that training, I have 19 years as an applications programmer and database administrator. I can normalize rings around experienced DBAs and churn out effective code with the best of them. But my 19 years is worthless as far as most recruiters and HR people are concerned because it is not the specific experience for which they're looking. HR AND RECRUITERS TAKE NOTE: Experience, whatever the language, translates across platforms and technology! By the way, I'm also over 55 and still have "got it"!   I never lost it and I also can work rings round younger techs.   I'm 52 and female and seem to be having the same issues. I have over 10 years experience in tech support (with a BS in CIS) and can't get hired either.   Ow, I only have an AS in computer science along with my certifications.   Keep the faith, I have been unemployed since August of 2008. I agree with you...I am willing to return to the beginning of my retail career and work myself back through the ranks, if someone will look past the grey and realize the knowledge I would bring to the table.   I also would like some one to look past the gray.   Interesting approach, volunteering to work for minimum wage for 90 days. I'm in the same situation as you, being 55 & balding w/white hair, so I know where you're coming from. I've been out of work now for a year. I'm in Michigan, where the unemployment rate is estimated to be 15% (the worst in the nation) & even though I've got 30+ years of IT experience ranging from mainframe to PC desktop support, it's difficult to even get a face-to-face interview. I had one prospective employer tell me flat out that I "didn't have the energy required for this position". Mostly I never get any feedback. All I can say is good luck & try to remain optimistic.   He said WHAT! Yes remaining optimistic is key. Along with faith in God. Then there was this (for lack of better word) jerk.   Give it up already. You were too old to work in high tech 10 years ago. Scratch that, 20 years ago! Try selling hot dogs in front of Fry's Electronics. At least you would get a chance to eat lunch with your previous colleagues....   You know funny thing on this person is that I checked out his profile. He is older than I am.

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  • How can I read kindle book under xfce(ubuntu)? (using chromebook)(wine not working)

    - by yshn
    I'm using chromebook, dual booting xfce(ubuntu) and cr os. The ebook I bought on amazon is not supported on kindle cloud reader. (Under xfce)I downloaded wine and tried installing kindle for pc under wine, and after couples of times of trials, it always said installation error and could not install kindle, and it's been giving me: Unhandled exception: unimplemented function msvcp90.dll.??0?$basic_ofstream@DU?$char_traits@D@std@@@std@@QAE@XZ called in 32-bit code (0x7b839cf2). Register dump: CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b EIP:7b839cf2 ESP:0033fcd4 EBP:0033fd38 EFLAGS:00000287( - -- I S - -P-C) EAX:7b826245 EBX:7b894ff4 ECX:00000008 EDX:0033fcf4 ESI:80000100 EDI:00dca568 Stack dump: 0x0033fcd4: 0033fd58 00000008 00000030 80000100 0x0033fce4: 00000001 00000000 7b839cf2 00000002 0x0033fcf4: 7e24b340 7e24f2ca 0000000d 00110000 0x0033fd04: 7bc47a0d 7e1dbff4 7e1417f0 00dca568 0x0033fd14: 0033fd24 7bc65d0b 00110000 00000000 0x0033fd24: 0033fd44 7e141801 7b839caa 7e1dbff4 000c: sel=0067 base=00000000 limit=00000000 16-bit r-x Backtrace: =0 0x7b839cf2 in kernel32 (+0x29cf2) (0x0033fd38) 1 0x7e24b2a8 in msvcp90 (+0x3b2a7) (0x0033fd68) 2 0x7e216c9d in msvcp90 (+0x6c9c) (0x0033fde8) 3 0x00938fdd in kindle (+0x538fdc) (0x0033fde8) 4 0x0089dc71 in kindle (+0x49dc70) (0x0033fe70) 5 0x7b859cdc call_process_entry+0xb() in kernel32 (0x0033fe88) 6 0x7b85af4f in kernel32 (+0x4af4e) (0x0033fec8) 7 0x7bc71db0 call_thread_func_wrapper+0xb() in ntdll (0x0033fed8) 8 0x7bc7486d call_thread_func+0x7c() in ntdll (0x0033ffa8) 9 0x7bc71d8e RtlRaiseException+0x21() in ntdll (0x0033ffc8) 10 0x7bc49f4e call_dll_entry_point+0x61d() in ntdll (0x0033ffe8) 0x7b839cf2: subl $4,%esp Modules: Module Address Debug info Name (130 modules) PE 340000- 37d000 Deferred ssleay32 PE 390000- 3ca000 Deferred webcoreviewer PE 3d0000- 3e0000 Deferred pthreadvc2 PE 400000- 1433000 Export kindle PE 1440000- 155c000 Deferred libeay32 PE 1560000- 169f000 Deferred qtscript4 PE 16a0000- 1795000 Deferred libxml2 PE 17a0000- 18c7000 Deferred javascriptcore PE 18d0000- 1974000 Deferred cflite PE 1980000- 2048000 Deferred libwebcore PE 2050000- 208d000 Deferred libjpeg PE 10000000-10a34000 Deferred qtwebkit4 PE 4a800000-4a8eb000 Deferred icuuc46 PE 4a900000-4aa36000 Deferred icuin46 PE 4ad00000-4bb80000 Deferred icudt46 PE 5a4c0000-5a4d4000 Deferred zlib1 PE 61000000-61056000 Deferred qtxml4 PE 62000000-62093000 Deferred qtsql4 PE 64000000-640ef000 Deferred qtnetwork4 PE 65000000-657b8000 Deferred qtgui4 PE 67000000-67228000 Deferred qtcore4 PE 78050000-780b9000 Deferred msvcp100 PE 78aa0000-78b5e000 Deferred msvcr100 ELF 7b800000-7ba15000 Dwarf kernel32 -PE 7b810000-7ba15000 \ kernel32 ELF 7bc00000-7bcc3000 Dwarf ntdll -PE 7bc10000-7bcc3000 \ ntdll ELF 7bf00000-7bf04000 Deferred ELF 7d7f7000-7d800000 Deferred librt.so.1 ELF 7d800000-7d818000 Deferred libresolv.so.2 ELF 7d818000-7d861000 Deferred libdbus-1.so.3 ELF 7d861000-7d873000 Deferred libp11-kit.so.0 ELF 7d873000-7d8f8000 Deferred libgcrypt.so.11 ELF 7d8f8000-7d90a000 Deferred libtasn1.so.3 ELF 7d90a000-7d913000 Deferred libkrb5support.so.0 ELF 7d913000-7d9e2000 Deferred libkrb5.so.3 ELF 7da42000-7da47000 Deferred libgpg-error.so.0 ELF 7da47000-7da6f000 Deferred libk5crypto.so.3 ELF 7da6f000-7da81000 Deferred libavahi-client.so.3 ELF 7da81000-7da8f000 Deferred libavahi-common.so.3 ELF 7da8f000-7db53000 Deferred libgnutls.so.26 ELF 7db53000-7db91000 Deferred libgssapi_krb5.so.2 ELF 7db91000-7dbe4000 Deferred libcups.so.2 ELF 7dc21000-7dc55000 Deferred uxtheme -PE 7dc30000-7dc55000 \ uxtheme ELF 7dc55000-7dc5b000 Deferred libxfixes.so.3 ELF 7dc5b000-7dc66000 Deferred libxcursor.so.1 ELF 7dc6a000-7dc6e000 Deferred libkeyutils.so.1 ELF 7dc6e000-7dc73000 Deferred libcom_err.so.2 ELF 7dca5000-7dccf000 Deferred libexpat.so.1 ELF 7dccf000-7dd03000 Deferred libfontconfig.so.1 ELF 7dd03000-7dd13000 Deferred libxi.so.6 ELF 7dd13000-7dd17000 Deferred libxcomposite.so.1 ELF 7dd17000-7dd20000 Deferred libxrandr.so.2 ELF 7dd20000-7dd2a000 Deferred libxrender.so.1 ELF 7dd2a000-7dd30000 Deferred libxxf86vm.so.1 ELF 7dd30000-7dd34000 Deferred libxinerama.so.1 ELF 7dd34000-7dd3b000 Deferred libxdmcp.so.6 ELF 7dd3b000-7dd5c000 Deferred libxcb.so.1 ELF 7dd5c000-7dd76000 Deferred libice.so.6 ELF 7dd76000-7deaa000 Deferred libx11.so.6 ELF 7deaa000-7debc000 Deferred libxext.so.6 ELF 7debc000-7dec5000 Deferred libsm.so.6 ELF 7ded4000-7df67000 Deferred winex11 -PE 7dee0000-7df67000 \ winex11 ELF 7df67000-7e001000 Deferred libfreetype.so.6 ELF 7e001000-7e023000 Deferred iphlpapi -PE 7e010000-7e023000 \ iphlpapi ELF 7e023000-7e03e000 Deferred wsock32 -PE 7e030000-7e03e000 \ wsock32 ELF 7e03e000-7e071000 Deferred wintrust -PE 7e040000-7e071000 \ wintrust ELF 7e071000-7e129000 Deferred crypt32 -PE 7e080000-7e129000 \ crypt32 ELF 7e129000-7e158000 Deferred msvcr90 -PE 7e130000-7e158000 \ msvcr90 ELF 7e158000-7e1e5000 Deferred msvcrt -PE 7e170000-7e1e5000 \ msvcrt ELF 7e1e5000-7e2ca000 Dwarf msvcp90 -PE 7e210000-7e2ca000 \ msvcp90 ELF 7e2ca000-7e2ec000 Deferred imm32 -PE 7e2d0000-7e2ec000 \ imm32 ELF 7e2ec000-7e3de000 Deferred oleaut32 -PE 7e300000-7e3de000 \ oleaut32 ELF 7e3de000-7e418000 Deferred winspool -PE 7e3f0000-7e418000 \ winspool ELF 7e418000-7e4f7000 Deferred comdlg32 -PE 7e420000-7e4f7000 \ comdlg32 ELF 7e4f7000-7e51f000 Deferred msacm32 -PE 7e500000-7e51f000 \ msacm32 ELF 7e51f000-7e5cc000 Deferred winmm -PE 7e530000-7e5cc000 \ winmm ELF 7e5cc000-7e641000 Deferred rpcrt4 -PE 7e5e0000-7e641000 \ rpcrt4 ELF 7e641000-7e749000 Deferred ole32 -PE 7e660000-7e749000 \ ole32 ELF 7e749000-7e841000 Deferred comctl32 -PE 7e750000-7e841000 \ comctl32 ELF 7e841000-7ea52000 Deferred shell32 -PE 7e850000-7ea52000 \ shell32 ELF 7ea52000-7eabc000 Deferred shlwapi -PE 7ea60000-7eabc000 \ shlwapi ELF 7eabc000-7ead5000 Deferred version -PE 7eac0000-7ead5000 \ version ELF 7ead5000-7eb35000 Deferred advapi32 -PE 7eae0000-7eb35000 \ advapi32 ELF 7eb35000-7ebf2000 Deferred gdi32 -PE 7eb40000-7ebf2000 \ gdi32 ELF 7ebf2000-7ed32000 Deferred user32 -PE 7ec00000-7ed32000 \ user32 ELF 7ed32000-7ed58000 Deferred mpr -PE 7ed40000-7ed58000 \ mpr ELF 7ed58000-7ed6e000 Deferred libz.so.1 ELF 7ed6e000-7eddd000 Deferred wininet -PE 7ed80000-7eddd000 \ wininet ELF 7eddd000-7ee0f000 Deferred ws2_32 -PE 7ede0000-7ee0f000 \ ws2_32 ELF 7ee0f000-7ee1c000 Deferred libnss_files.so.2 ELF 7ee1c000-7ee28000 Deferred libnss_nis.so.2 ELF 7ee28000-7ee42000 Deferred libnsl.so.1 ELF 7ee42000-7ee4b000 Deferred libnss_compat.so.2 ELF 7efd4000-7f000000 Deferred libm.so.6 ELF f74a3000-f74a7000 Deferred libxau.so.6 ELF f74a8000-f74ad000 Deferred libdl.so.2 ELF f74ad000-f7657000 Deferred libc.so.6 ELF f7658000-f7673000 Deferred libpthread.so.0 ELF f7675000-f767b000 Deferred libuuid.so.1 ELF f7682000-f77c4000 Dwarf libwine.so.1 ELF f77c6000-f77e8000 Deferred ld-linux.so.2 ELF f77e8000-f77e9000 Deferred [vdso].so Threads: process tid prio (all id:s are in hex) 0000000e services.exe 0000001f 0 0000001e 0 00000015 0 00000010 0 0000000f 0 00000012 winedevice.exe 0000001c 0 00000019 0 00000014 0 00000013 0 0000001a plugplay.exe 00000020 0 0000001d 0 0000001b 0 00000037 explorer.exe 00000038 0 00000042 (D) C:\Program Files (x86)\Amazon\Kindle\Kindle.exe 00000043 0 <== System information: Wine build: wine-1.4 Platform: i386 (WOW64) Host system: Linux Host version: 3.8.11 How can this be fixed?

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  • Why Is Vertical Resolution Monitor Resolution so Often a Multiple of 360?

    - by Jason Fitzpatrick
    Stare at a list of monitor resolutions long enough and you might notice a pattern: many of the vertical resolutions, especially those of gaming or multimedia displays, are multiples of 360 (720, 1080, 1440, etc.) But why exactly is this the case? Is it arbitrary or is there something more at work? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader Trojandestroy recently noticed something about his display interface and needs answers: YouTube recently added 1440p functionality, and for the first time I realized that all (most?) vertical resolutions are multiples of 360. Is this just because the smallest common resolution is 480×360, and it’s convenient to use multiples? (Not doubting that multiples are convenient.) And/or was that the first viewable/conveniently sized resolution, so hardware (TVs, monitors, etc) grew with 360 in mind? Taking it further, why not have a square resolution? Or something else unusual? (Assuming it’s usual enough that it’s viewable). Is it merely a pleasing-the-eye situation? So why have the display be a multiple of 360? The Answer SuperUser contributor User26129 offers us not just an answer as to why the numerical pattern exists but a history of screen design in the process: Alright, there are a couple of questions and a lot of factors here. Resolutions are a really interesting field of psychooptics meeting marketing. First of all, why are the vertical resolutions on youtube multiples of 360. This is of course just arbitrary, there is no real reason this is the case. The reason is that resolution here is not the limiting factor for Youtube videos – bandwidth is. Youtube has to re-encode every video that is uploaded a couple of times, and tries to use as little re-encoding formats/bitrates/resolutions as possible to cover all the different use cases. For low-res mobile devices they have 360×240, for higher res mobile there’s 480p, and for the computer crowd there is 360p for 2xISDN/multiuser landlines, 720p for DSL and 1080p for higher speed internet. For a while there were some other codecs than h.264, but these are slowly being phased out with h.264 having essentially ‘won’ the format war and all computers being outfitted with hardware codecs for this. Now, there is some interesting psychooptics going on as well. As I said: resolution isn’t everything. 720p with really strong compression can and will look worse than 240p at a very high bitrate. But on the other side of the spectrum: throwing more bits at a certain resolution doesn’t magically make it better beyond some point. There is an optimum here, which of course depends on both resolution and codec. In general: the optimal bitrate is actually proportional to the resolution. So the next question is: what kind of resolution steps make sense? Apparently, people need about a 2x increase in resolution to really see (and prefer) a marked difference. Anything less than that and many people will simply not bother with the higher bitrates, they’d rather use their bandwidth for other stuff. This has been researched quite a long time ago and is the big reason why we went from 720×576 (415kpix) to 1280×720 (922kpix), and then again from 1280×720 to 1920×1080 (2MP). Stuff in between is not a viable optimization target. And again, 1440P is about 3.7MP, another ~2x increase over HD. You will see a difference there. 4K is the next step after that. Next up is that magical number of 360 vertical pixels. Actually, the magic number is 120 or 128. All resolutions are some kind of multiple of 120 pixels nowadays, back in the day they used to be multiples of 128. This is something that just grew out of LCD panel industry. LCD panels use what are called line drivers, little chips that sit on the sides of your LCD screen that control how bright each subpixel is. Because historically, for reasons I don’t really know for sure, probably memory constraints, these multiple-of-128 or multiple-of-120 resolutions already existed, the industry standard line drivers became drivers with 360 line outputs (1 per subpixel). If you would tear down your 1920×1080 screen, I would be putting money on there being 16 line drivers on the top/bottom and 9 on one of the sides. Oh hey, that’s 16:9. Guess how obvious that resolution choice was back when 16:9 was ‘invented’. Then there’s the issue of aspect ratio. This is really a completely different field of psychology, but it boils down to: historically, people have believed and measured that we have a sort of wide-screen view of the world. Naturally, people believed that the most natural representation of data on a screen would be in a wide-screen view, and this is where the great anamorphic revolution of the ’60s came from when films were shot in ever wider aspect ratios. Since then, this kind of knowledge has been refined and mostly debunked. Yes, we do have a wide-angle view, but the area where we can actually see sharply – the center of our vision – is fairly round. Slightly elliptical and squashed, but not really more than about 4:3 or 3:2. So for detailed viewing, for instance for reading text on a screen, you can utilize most of your detail vision by employing an almost-square screen, a bit like the screens up to the mid-2000s. However, again this is not how marketing took it. Computers in ye olden days were used mostly for productivity and detailed work, but as they commoditized and as the computer as media consumption device evolved, people didn’t necessarily use their computer for work most of the time. They used it to watch media content: movies, television series and photos. And for that kind of viewing, you get the most ‘immersion factor’ if the screen fills as much of your vision (including your peripheral vision) as possible. Which means widescreen. But there’s more marketing still. When detail work was still an important factor, people cared about resolution. As many pixels as possible on the screen. SGI was selling almost-4K CRTs! The most optimal way to get the maximum amount of pixels out of a glass substrate is to cut it as square as possible. 1:1 or 4:3 screens have the most pixels per diagonal inch. But with displays becoming more consumery, inch-size became more important, not amount of pixels. And this is a completely different optimization target. To get the most diagonal inches out of a substrate, you want to make the screen as wide as possible. First we got 16:10, then 16:9 and there have been moderately successful panel manufacturers making 22:9 and 2:1 screens (like Philips). Even though pixel density and absolute resolution went down for a couple of years, inch-sizes went up and that’s what sold. Why buy a 19″ 1280×1024 when you can buy a 21″ 1366×768? Eh… I think that about covers all the major aspects here. There’s more of course; bandwidth limits of HDMI, DVI, DP and of course VGA played a role, and if you go back to the pre-2000s, graphics memory, in-computer bandwdith and simply the limits of commercially available RAMDACs played an important role. But for today’s considerations, this is about all you need to know. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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  • 2D metaball liquid effect - how to feed output of one rendering pass as input to another shader

    - by Guye Incognito
    I'm attempting to make a shader for unity3d web project. I want to implement something like in the great answer by DMGregory in this question. in order to achieve a final look something like this.. Its metaballs with specular and shading. The steps to make this shader are. 1. Convert the feathered blobs into a heightmap. 2. Generate a normalmap from the heightmap 3. Feed the normal map and height map into a standard unity shader, for instance transparent parallax specular. I pretty much have all the pieces I need assembled but I am new to shaders and need help putting them together I can generate a heightmap from the blobs using some fragment shader code I wrote (I'm just using the red channel here cus i dont know if you can access the brightness) half4 frag (v2f i) : COLOR{ half4 texcol,finalColor; texcol = tex2D (_MainTex, i.uv); finalColor=_MyColor; if(texcol.r<_botmcut) { finalColor.r= 0; } else if((texcol.r>_topcut)) { finalColor.r= 0; } else { float r = _topcut-_botmcut; float xpos = _topcut - texcol.r; finalColor.r= (_botmcut + sqrt((xpos*xpos)-(r*r)))/_constant; } return finalColor; } turns these blobs.. into this heightmap Also I've found some CG code that generates a normal map from a height map. The bit of code that makes the normal map from finite differences is here void surf (Input IN, inout SurfaceOutput o) { o.Albedo = fixed3(0.5); float3 normal = UnpackNormal(tex2D(_BumpMap, IN.uv_MainTex)); float me = tex2D(_HeightMap,IN.uv_MainTex).x; float n = tex2D(_HeightMap,float2(IN.uv_MainTex.x,IN.uv_MainTex.y+1.0/_HeightmapDimY)).x; float s = tex2D(_HeightMap,float2(IN.uv_MainTex.x,IN.uv_MainTex.y-1.0/_HeightmapDimY)).x; float e = tex2D(_HeightMap,float2(IN.uv_MainTex.x-1.0/_HeightmapDimX,IN.uv_MainTex.y)).x; float w = tex2D(_HeightMap,float2(IN.uv_MainTex.x+1.0/_HeightmapDimX,IN.uv_MainTex.y)).x; float3 norm = normal; float3 temp = norm; //a temporary vector that is not parallel to norm if(norm.x==1) temp.y+=0.5; else temp.x+=0.5; //form a basis with norm being one of the axes: float3 perp1 = normalize(cross(norm,temp)); float3 perp2 = normalize(cross(norm,perp1)); //use the basis to move the normal in its own space by the offset float3 normalOffset = -_HeightmapStrength * ( ( (n-me) - (s-me) ) * perp1 + ( ( e - me ) - ( w - me ) ) * perp2 ); norm += normalOffset; norm = normalize(norm); o.Normal = norm; } Also here is the built-in transparent parallax specular shader for unity. Shader "Transparent/Parallax Specular" { Properties { _Color ("Main Color", Color) = (1,1,1,1) _SpecColor ("Specular Color", Color) = (0.5, 0.5, 0.5, 0) _Shininess ("Shininess", Range (0.01, 1)) = 0.078125 _Parallax ("Height", Range (0.005, 0.08)) = 0.02 _MainTex ("Base (RGB) TransGloss (A)", 2D) = "white" {} _BumpMap ("Normalmap", 2D) = "bump" {} _ParallaxMap ("Heightmap (A)", 2D) = "black" {} } SubShader { Tags {"Queue"="Transparent" "IgnoreProjector"="True" "RenderType"="Transparent"} LOD 600 CGPROGRAM #pragma surface surf BlinnPhong alpha #pragma exclude_renderers flash sampler2D _MainTex; sampler2D _BumpMap; sampler2D _ParallaxMap; fixed4 _Color; half _Shininess; float _Parallax; struct Input { float2 uv_MainTex; float2 uv_BumpMap; float3 viewDir; }; void surf (Input IN, inout SurfaceOutput o) { half h = tex2D (_ParallaxMap, IN.uv_BumpMap).w; float2 offset = ParallaxOffset (h, _Parallax, IN.viewDir); IN.uv_MainTex += offset; IN.uv_BumpMap += offset; fixed4 tex = tex2D(_MainTex, IN.uv_MainTex); o.Albedo = tex.rgb * _Color.rgb; o.Gloss = tex.a; o.Alpha = tex.a * _Color.a; o.Specular = _Shininess; o.Normal = UnpackNormal(tex2D(_BumpMap, IN.uv_BumpMap)); } ENDCG } FallBack "Transparent/Bumped Specular" }

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  • Converting LINQ to Twitter to Twitter API v1.1

    - by Joe Mayo
    Twitter recently updated their API to v1.1 (Current status: API v1.1). Naturally, LINQ to Twitter  needed to be updated too. This blog post outlines the changes made to LINQ to Twitter during this conversion and highlights important features that LINQ to Twitter developers will want to know. Overall Impact Generally speaking, Twitter API v1.1 is semantically very much the same as it’s predecessor. The base URL changed and so did a few resource segments, but the resources themselves are still intact. The good news is that LINQ to Twitter has always shielded the developer from this plumbing, so the entities, types, and filters didn’t change much at all.  The following sections describe what did  change. Authentication In Twitter API v1.0 authentication was not required for some resources, such as user timelines and search. However, that’s all changed because *all* queries must be authenticated in Twitter API v1.1. LINQ to Twitter has various types of authorizers you can use, supporting whatever OAuth options are available via Twitter.  You can see the LINQ to Twitter documentation, Securing Your Applications, for more info on OAuth support. The New Search One of the larger changes to the API was Search. To be more specific, the Search entity now contains a List<Status>, named Statuses, to hold results.  Additionally, any meta-data associated with the search is now in a property named SearchMetaData. The change to the Search entity and responses is the big change, but the good news is that your Search query syntax doesn’t change. Different Rate Limits The issue of rate limits itself is contentious, but this discussion is focused on the coding experience and I’ll leave the politics to those who prefer to engage in that activity. What’s important here is that both headers and resources have changed. You should review Twitter’s Rate Limit documentation to understand what the changes mean.  A quick explanation is that rate limits are applied individually to each resource in 15 minute time intervals. In LINQ to Twitter these changes surface on the Help entity, via HelpType.RateLimits. The RateLimits query has a Resources filter where you can specify a comma-separated list of categories to return rate limit info for.  The results materialize in the RateLimits dictionary, keyed on category. The Help entity also has a RateLimitsAuthorizationContext, holding the Access Token for the user performing queries – and to whom the rate limits apply. In addition to the new RateLimits query, there are new RateLimit headers that appear in the query response, whose HTTP header name is of the form X-Rate-Limit… which is different from the previous header name. LINQ to Twitter surfaces these headers via the existing properties of the TwitterContext instance. For anyone who retrieved rate limit information via the Headers property of TwitterContext, you should be aware of the new header names.  I haven’t done anything with Feature rate limit properties yet, but they appear to no longer be available – this will require more follow-up. Error Handling Twitter API v1.1 has a new format for Error Codes & Responses. LINQ to Twitter wraps these messages in the TwitterQueryException, which has been updated appropriately. The Message property of TwitterQueryException now reflects the Twitter error message, when available. There’s also a new ErrorCode that’s populated with the message error code. Parameters Most parameters stayed the same, but one of interest is Include Entities (different from LINQ to Twitter data object entities). Entities are metadata hanging off tweets, that provide start/end position in the tweet and other information for mentions, urls, hash tags, and media. Entities used to not be included unless you specified you wanted them. Now, in v1.1, entities are included by default for all APIs that return a Status.  If you were always setting IncludeEntities to true, then you won’t see a change. However, be aware that you’ll now be receiving additional data in your response from Twitter, which will explain a sudden increase in bandwidth utilization. This might or might not  matter to you  depending on the requirements of your application, but you should be aware of it. Everything Else There might be small changes here and there that I haven’t mentioned, but these were the ones you should be most aware of.  Streams didn’t change, but Twitter will be deprecating username/password authentication on public streams, in favor of OAuth, so you’ll be seeing me make that change some time in the future.  Also, Twitter will continue to evolve the API and you can expect that LINQ to Twitter will change accordingly. Summary The big changes to Twitter API were Authentication, Search, Rate Limits, and Error Handling. All API calls must be authenticated. You’ll need to change your code to read Search results differently, but the query is much the same as you use now. There’s a new RateLimits API, one of the Help queries.  Also, the new error messages are integrated into TwitterQueryException. Besides these changes, I expect  most others to be small or affect a smaller percentage of developers.  You can get the latest version of LINQ to Twitter from NuGet or visit the LINQ to Twitter download page at CodePlex.com.   @JoeMayo

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  • Mobile Apps for Oracle E-Business Suite

    - by Carlos Chang
    Crosspost from the mobile apps blog.  TL;DR Oracle E-Business Suite is now building mobile apps with Oracle Mobile Application Framework (MAF). Believe it! Build iOS and Android apps with once code base and get it done! By Steven Chan (Oracle Development)  Many things have changed in the mobile space over the last few years. Here's an update on our strategy for mobile apps for the E-Business Suite. Mobile app strategy We're building our family of mobile apps for the E-Business Suite using Oracle Mobile Application Framework.  This framework allows us to write a single application that can be run on Apple iOS and Google Android platforms. Mobile apps for the E-Business Suite will share a common look-and-feel. The E-Business Suite is a suite of over 200 product modules spanning Financials, Supply Chain, Human Resources, and many other areas. Our mobile app strategy is to release standalone apps for specific product modules.  Our Oracle Timecards app, which allows users to create and submit timecards, is an example of a standalone app. Some common functions that span multiple product areas will have dedicated apps, too. An example of this is ourOracle Approvals app, which allows users to review and approve requests for expenses, requisitions, purchase orders, recruitment vacancies and offers, and more. You can read more about our Oracle Mobile Approvals app here: Now Available: Oracle Mobile Approvals for iOS Our goal is to support smaller screen (e.g. smartphones) as well as larger screens (e.g. tablets), with the smaller screen versions generally delivered first.  Where possible, we will deliver these as universal apps.  An example is our Oracle Mobile Field Service app, which allows field service technicians to remotely access customer, product, service request, and task-related information.  This app can run on a smartphone, while providing a richer experience for tablets. Deploying EBS mobile apps The mobile apps, themselves (i.e. client-side components) can be downloaded by end-users from the Apple iTunes today.  Android versions will be available from Google play. You can monitor this blog for Android-related updates. Where possible, our mobile apps should be deployable with a minimum of server-side changes.  These changes will generally involve a consolidated server-side patch for technology-stack components, and possibly a server-side patch for the functional product module. Updates to existing mobile apps may require new server-side components to enable all of the latest mobile functionality. All EBS product modules are certified for internal intranet deployments (i.e. used by employees within an organization's firewall).  Only a subset of EBS products such as iRecruitment are certified to be deployed externally (i.e. used by non-employees outside of an organization's firewall).  Today, many organizations running the E-Business Suite do not expose their EBS environment externally and all of the mobile apps that we're building are intended for internal employee use.  Recognizing this, our mobile apps are currently designed for users who are connected to the organization's intranet via VPN.  We expect that this may change in future updates to our mobile apps. Mobile apps and internationalization The initial releases of our mobile apps will be in English.  Later updates will include translations for all left-to-right languages supported by the E-Business Suite.  Right-to-left languages will not be translated. Customizing apps for enterprise deployments The current generation of mobile apps for Oracle E-Business Suite cannot be customized. We are evaluating options for limited customizations, including corporate branding with logos, corporate color schemes, and others. This is a potentially-complex area with many tricky implications for deployment and maintenance.  We would be interested in hearing your requirements for customizations in enterprise deployments.Prerequisites Apple iOS 7 and higher Android 4.1 (API level 16) and higher, with minimum CPU/memory configurations listed here EBS 12.1: EBS 12.1.3 Family Packs for the related product module EBS 12.2.3 References Oracle E-Business Suite Mobile Apps, Release 12.1 and 12.2 Documentation (Note 1641772.1) Oracle E-Business Suite Mobile Apps Administrator's Guide, Release 12.1 and 12.2 (Note 1642431.1) Follow @OracleMobile on Twitter Oracle Mobile Blog is here. 

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  • .NET development on a Retina MacBook Pro with Windows 8

    - by Jeff
    I remember sitting in Building 5 at Microsoft with some of my coworkers, when one of them came in with a shiny new 11” MacBook Air. It was nearly two years ago, and we found it pretty odd that the OEM’s building Windows machines sucked at industrial design in a way that defied logic. While Dell and HP were in a race to the bottom building commodity crap, Apple was staying out of the low-end market completely, and focusing on better design. In the process, they managed to build machines people actually wanted, and maintain an insanely high margin in the process. I stopped buying the commodity crap and custom builds in 2006, when Apple went Intel. As a .NET guy, I was still in it for Microsoft’s stack of development tools, which I found awesome, but had back to back crappy laptops from HP and Dell. After that original 15” MacBook Pro, I also had a Mac Pro tower (that I sold after three years for $1,500!), a 27” iMac, and my favorite, a 17” MacBook Pro (the unibody style) with an SSD added from OWC. The 17” was a little much to carry around because it was heavy, but it sure was nice getting as much as eight hours of battery life, and the screen was amazing. When the rumors started about a 15” model with a “retina” screen inspired by the Air, I made up my mind I wanted one, and ordered it the day it came out. I sold my 17”, after three years, for $750 to a friend who is really enjoying it. I got the base model with the upgrade to 16 gigs of RAM. It feels solid for being so thin, and if you’ve used the third generation iPad or the newer iPhone, you’ll be just as thrilled with the screen resolution. I’m typically getting just over six hours of battery life while running a VM, but Parallels 8 allegedly makes some power improvements, so we’ll see what happens. (It was just released today.) The nice thing about VM’s are that you can run more than one at a time. Primarily I run the Windows 8 VM with four cores (the laptop is quad-core, but has 8 logical cores due to hyperthreading or whatever Intel calls it) and 8 gigs of RAM. I also have a Windows Server 2008 R2 VM I spin up when I need to test stuff in a “real” server environment, and I give it two cores and 4 gigs of RAM. The Windows 8 VM spins up in about 8 seconds. Visual Studio 2012 takes a few more seconds, but count part of that as the “ReSharper tax” as it does its startup magic. The real beauty, the thing I looked most forward to, is that beautifully crisp C# text. Consolas has never looked as good as it does at 10pt. as it does on this display. You know how it looks great at 80pt. when conference speakers demo stuff on a projector? Think that sharpness, only tiny. It’s just gorgeous. Beyond that, everything is just so responsive and fast. Builds of large projects happen in seconds, hundreds of unit tests run in seconds… you just don’t spend a lot of time waiting for stuff. It’s kind of painful to go back to my 27” iMac (which would be better if I put an SSD in it before its third birthday). Are there negatives? A few minor issues, yes. As is the case with OS X, not everything scales right. You’ll see some weirdness at times with splash screens and icons and such. Chrome’s text rendering (in Windows) is apparently not aware of how to deal with higher DPI’s, so text is fuzzy (the OS X version is super sharp, however). You’ll also have to do some fiddling with keyboard settings to use the Windows 8 keyboard shortcuts. Overall, it’s as close to a no-compromise development experience as I’ve ever had. I’m not even going to bother with Boot Camp because the VM route already exceeds my expectations. You definitely get what you pay for. If this one also lasts three years and I can turn around and sell it, it’s worth it for something I use every day.

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  • Installing Ubuntu 12.04.1 x64 with Fake RAID 1 [SOLVED]

    - by Arkadius
    I had: Software: Dual boot with Windows XP Ubuntu 10.04 LTS x32 Hardware Fake RAID 1 (mirroring) with 2x1 TB: Partition 1 - Windows Partition 2 - SWAP Partition 3 - / (root) Partition 4 - Extended Partition 5 - /home Partition 6 - /data arek@domek:/var/log/installer$ sudo fdisk -l Disk /dev/sda: 1000.2 GB, 1000204886016 bytes 255 heads, 63 sectors/track, 121601 cylinders, total 1953525168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x000de1b9 Device Boot Start End Blocks Id System /dev/sda1 * 63 524297339 262148638+ 7 HPFS/NTFS/exFAT /dev/sda2 524297340 528506369 2104515 82 Linux swap / Solaris /dev/sda3 528506370 570468149 20980890 83 Linux /dev/sda4 570468150 1953118439 691325145 5 Extended /dev/sda5 570468213 675340469 52436128+ 83 Linux /dev/sda6 675340533 1953118439 638888953+ 83 Linux Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes 255 heads, 63 sectors/track, 121601 cylinders, total 1953525168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x000de1b9 Device Boot Start End Blocks Id System /dev/sdb1 * 63 524297339 262148638+ 7 HPFS/NTFS/exFAT /dev/sdb2 524297340 528506369 2104515 82 Linux swap / Solaris /dev/sdb3 528506370 570468149 20980890 83 Linux /dev/sdb4 570468150 1953118439 691325145 5 Extended /dev/sdb5 570468213 675340469 52436128+ 83 Linux /dev/sdb6 675340533 1953118439 638888953+ 83 Linux arek@domek:/var/log/installer$ ls -l /dev/mapper/ total 0 crw------- 1 root root 10, 236 Oct 7 20:17 control lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha -> ../dm-0 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha1 -> ../dm-1 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha2 -> ../dm-2 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha3 -> ../dm-3 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha4 -> ../dm-4 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha5 -> ../dm-5 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha6 -> ../dm-6 I wanted to upgrade from 10.04 x32 to 12.04 x64 using FRESH installation. So, run installation of Ubuntu 12.04.1 x64 LTS using alternate CD. During the installation I selected manual partitioning and to: - Use and Format / (root) - Use and Format SWAP - Use and Keep data on /home - Use and Keep data on /data After I clicked "Continue" I get error creating and formatting SWAP partition. I go to terminal with Alt + F2 (?) and hit enter. I discovered that there was visible RAID as only disk with NO partitions. Something like this: arek@domek:/var/log/installer$ ls -l /dev/mapper/ lrwxrwxrwx 1 root root 7 Oct 7 20:17 /dev/mapper/pdc_jhjbcaha -> ../dm-0 arek@domek:/var/log/installer$ ls -l /dev/dm* brw-rw---- 1 root disk 252, 0 Oct 7 20:17 /dev/dm-0 So I switched to log console Alt+F3 (?) and saw errors like below: Oct 7 14:02:45 check-missing-firmware: /dev/.udev/firmware-missing does not exist, skipping Oct 7 14:02:45 check-missing-firmware: /run/udev/firmware-missing does not exist, skipping Oct 7 14:02:45 check-missing-firmware: no missing firmware in /dev/.udev/firmware-missing /run/udev/firmware-missing Oct 7 14:02:45 anna-install: Installing dmraid-udeb Oct 7 14:02:45 anna[12599]: DEBUG: retrieving dmraid-udeb 1.0.0.rc16-4.1ubuntu8 Oct 7 14:02:49 anna[12599]: DEBUG: retrieving libdmraid1.0.0.rc16-udeb 1.0.0.rc16-4.1ubuntu8 Oct 7 14:02:49 anna[12599]: DEBUG: retrieving kpartx-udeb 0.4.9-3ubuntu5 Oct 7 14:02:49 disk-detect: Serial ATA RAID disk(s) detected. Oct 7 14:02:55 disk-detect: Enabling dmraid support. Oct 7 14:02:55 disk-detect: RAID set "pdc_jhjbcaha" was activated Oct 7 14:02:55 HERE --> dmraid-activate: ERROR: Cannot retrieve RAID set information for pdc_jhjbcaha Oct 7 14:02:56 check-missing-firmware: /dev/.udev/firmware-missing does not exist, skipping Oct 7 14:02:56 check-missing-firmware: /run/udev/firmware-missing does not exist, skipping Oct 7 14:02:56 check-missing-firmware: no missing firmware in /dev/.udev/firmware-missing /run/udev/firmware-missing Oct 7 14:02:57 main-menu[428]: DEBUG: resolver (libnewt0.52): package doesn't exist (ignored) Oct 7 14:02:57 main-menu[428]: DEBUG: resolver (ext2-modules): package doesn't exist (ignored) Oct 7 14:02:57 main-menu[428]: INFO: Menu item 'partman-base' selected Oct 7 14:02:57 kernel: [ 316.512999] NTFS driver 2.1.30 [Flags: R/O MODULE]. Oct 7 14:02:57 kernel: [ 316.523221] Btrfs loaded Oct 7 14:02:57 kernel: [ 316.534781] JFS: nTxBlock = 8192, nTxLock = 65536 Oct 7 14:02:57 kernel: [ 316.554749] SGI XFS with ACLs, security attributes, realtime, large block/inode numbers, no debug enabled Oct 7 14:02:57 kernel: [ 316.555336] SGI XFS Quota Management subsystem Oct 7 14:02:58 md-devices: mdadm: No arrays found in config file or automatically Oct 7 14:02:58 partman: No matching physical volumes found Oct 7 14:02:58 partman: No volume groups found Oct 7 14:02:58 partman: Reading all physical volumes. This may take a while... Oct 7 14:02:58 partman-lvm: No volume groups found Oct 7 14:02:58 partman: Error running 'tune2fs -l /dev/mapper/pdc_jhjbcaha' Oct 7 14:02:58 partman: Error running 'tune2fs -l /dev/mapper/pdc_jhjbcaha' Oct 7 14:02:58 partman: Error running 'tune2fs -l /dev/mapper/pdc_jhjbcaha' Oct 7 14:06:11 HERE --> partman: mkswap: can't open '/dev/mapper/pdc_jhjbcaha2': No such file or directory Oct 7 14:07:28 init: starting pid 401, tty '/dev/tty2': '-/bin/sh' Oct 7 14:15:00 net/hw-detect.hotplug: Detected hotpluggable network interface eth0 Oct 7 14:15:00 net/hw-detect.hotplug: Detected hotpluggable network interface lo As You can see there are 2 errors Oct 7 14:02:55 dmraid-activate: ERROR: Cannot retrieve RAID set information for pdc_jhjbcaha and Oct 7 14:06:11 partman: mkswap: can't open '/dev/mapper/pdc_jhjbcaha2': No such file or directory I looked in the internet and try to run command "dmraid -ay" and get something like that: dmraid -ay /dev/mapper/pdc_jhjbcaha -> Already activated /dev/mapper/pdc_jhjbcaha1 -> Successfully activated /dev/mapper/pdc_jhjbcaha2 -> Successfully activated /dev/mapper/pdc_jhjbcaha3 -> Successfully activated /dev/mapper/pdc_jhjbcaha4 -> Successfully activated /dev/mapper/pdc_jhjbcaha5 -> Successfully activated /dev/mapper/pdc_jhjbcaha6 -> Successfully activated Then I returned to installer with Alt+F1 (?) and click "Return" to return to partitioning menu. I did NOT change anything just selected again "Continue" and everything goes smoothly. I hope this will help someone. arkadius

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  • Easy Made Easier

    - by dragonfly
        How easy is it to deploy a 2 node, fully redundant Oracle RAC cluster? Not very. Unless you use an Oracle Database Appliance. The focus of this member of Oracle's Engineered Systems family is to simplify the configuration, management and maintenance throughout the life of the system, while offering pay-as-you-grow scaling. Getting a 2-node RAC cluster up and running in under 2 hours has been made possible by the Oracle Database Appliance. Don't take my word for it, just check out these blog posts from partners and end users. The Oracle Database Appliance Experience - Zip Zoom Zoom http://www.fuadarshad.com/2012/02/oracle-database-appliance-experience.html Off-the-shelf Oracle database servers http://normanweaver.wordpress.com/2011/10/10/off-the-shelf-oracle-database-servers/ Oracle Database Appliance – Deployment Steps http://marcel.vandewaters.nl/oracle/database-appliance/oracle-database-appliance-deployment-steps     See how easy it is to deploy an Oracle Database Appliance for high availability with RAC? Now for the meat of this post, which is the first in a series of posts describing tips for making the deployment of an ODA even easier. The key to the easy deployment of an Oracle Database Appliance is the Appliance Manager software, which does the actual software deployment and configuration, based on best practices. But in order for it to do that, it needs some basic information first, including system name, IP addresses, etc. That's where the Appliance Manager GUI comes in to play, taking a wizard approach to specifying the information needed.     Using the Appliance Manager GUI is pretty straight forward, stepping through several screens of information to enter data in typical wizard style. Like most configuration tasks, it helps to gather the required information before hand. But before you rush out to a committee meeting on what to use for host names, and rely on whatever IP addresses might be hanging around, make sure you are familiar with some of the auto-fill defaults for the Appliance Manager. I'll step through the key screens below to highlight the results of the auto-fill capability of the Appliance Manager GUI.     Depending on which of the 2 Configuration Types (Config Type screen) you choose, you will get a slightly different set of screens. The Typical configuration assumes certain default configuration choices and has the fewest screens, where as the Custom configuration gives you the most flexibility in what you configure from the start. In the examples below, I have used the Custom config type.     One of the first items you are asked for is the System Name (System Info screen). This is used to identify the system, but also as the base for the default hostnames on following screens. In this screen shot, the System Name is "oda".     When you get to the next screen (Generic Network screen), you enter your domain name, DNS IP address(es), and NTP IP address(es). Next up is the Public Network screen, seen below, where you will see the host name fields are automatically filled in with default host names based on the System Name, in this case "oda". The System Name is also the basis for default host names for the extra ethernet ports available for configuration as part of a Custom configuration, as seen in the 2nd screen shot below (Other Network). There is no requirement to use these host names, as you can easily edit any of the host names. This does make filling in the configuration details easier and less prone to "fat fingers" if you are OK with these host names. Here is a full list of the automatically filled in host names. 1 2 1-vip 2-vip -scan 1-ilom 2-ilom 1-net1 2-net1 1-net2 2-net2 1-net3 2-net3     Another auto-fill feature of the Appliance Manager GUI follows a common practice of deploying IP Addresses for a RAC cluster in sequential order. In the screen shot below, I entered the first IP address (Node1-IP), then hit Tab to move to the next field. As a result, the next 5 IP address fields were automatically filled in with the next 5 IP addresses sequentially from the first one I entered. As with the host names, these are not required, and can be changed to whatever your IP address values are. One note of caution though, if the first IP Address field (Node1-IP) is filled out and you click in that field and back out, the following 5 IP addresses will be set to the sequential default. If you don't use the sequential IP addresses, pay attention to where you click that mouse. :-)     In the screen shot below, by entering the netmask value in the Netmask field, in this case 255.255.255.0, the gateway value was auto-filled into the Gateway field, based on the IP addresses and netmask previously entered. As always, you can change this value.     My last 2 screen shots illustrate that the same sequential IP address autofill and netmask to gateway autofill works when entering the IP configuration details for the Integrated Lights Out Manager (ILOM) for both nodes. The time these auto-fill capabilities save in entering data is nice, but from my perspective not as important as the opportunity to avoid data entry errors. In my next post in this series, I will touch on the benefit of using the network validation capability of the Appliance Manager GUI prior to deploying an Oracle Database Appliance.

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  • Need personal advice on how to get out of a company..

    - by SOfan
    Hi, I am an SO user since past 6 months and this is the first time I am turning to SO for personal help. I have asked technical questions before with my real ID. I am stuck inside a service based IT company for the past one year and haven't been able to decide if to leave it, when to leave it and how to leave it. I had taken 2 weeks LWP on medical reason roughly at end of 1 year and then soon after reporting, I applied for 2 months more LWP (on medical/personal ground) with the intention of working on my health,take up a hobby class to ward off depression,pessimism, to have some fun in life, and to look for a job which I really would be excited about - that interests me and which matches with my strength. My leave starts from this Monday. So in any case, I had hard set in mind that I will leave the company after I join them back hopefully with some job offer already in hand (after figuring out what I want do). Neither I can stand the past project,past colleagues,company, HR, pathetically low salary. But if I really listen to my heart, I don't want to have to go back to that office after my sabbatical and again have to see those people. I will have to resign it after my sabbatical ends. Then HR people perhaps wont like it, may even accuse me on face or behind back that primary purpose of my leave must have been to hunt for a better job and I lied about medical and person reasons. Also, if they get nasty and force me to serve 2 months notice period. There is no way I see myself after sabbatical resuming in old project or starting new work. It will be a pain. Since they have already approved 2 months leave and stuff, ideally if they want, they should be just able to relieve me right on the next day after I join back. But, I don't know if they want to get nasty, will they mention about my 2 months sabbatical leave in my experience letter or more scary, the term medical/personal reason. I have hard earned my experience here, have worked against my will, mostly it has been painful and slogged like anything, because I realize the importance of work experience in IT industry. I don't have greed to have those 2 months included extra in my experience letter, but I don't want to mess up with my experience letter in a way which makes my next employer ask question, get suspicious, or be wary if I have any medical reason going on. Being an emotional,moody person or somebody who can't be in an environment, once my mind and heart starts hating it. I think it perhaps is best, if I resign on Monday itself telling them (in polite manner) something that look I took sabbatical for some reason but I don't want to resume working in the company after my sabbatical ends. So please accept my resignation. Now tell me what you want to do about my leave request, my notice period and when you are willing to relieve me. What should I write and how? Some background: I am working in an IT company in India.I am overqualified in the company. It is grossly underpaying me. My education qualifications far exceed anyone's in the whole company being a CS undergrad as well as a CS grad. I joined this company after finishing the grad. I had self-doubts about my skills and interest as a programmer. I like doing research oriented work, though didn't have any particular success during grad. My life here has been very hectic. The project containing many many sub-projects has kept me on my toes and I have never really liked the work. I have been playing against my strength. Also the company strict internet usage policy (you can't read gmails, can't browse any non-work related sites not even news). When working for a client, from the machine we can't even check company related emails.For this one has to go to kiosk like 5 machines in a small room etc. Most of the times those machines are not available, so it was not unusual to keep making rounds to these kiosk machines to check company emails, browse company related emails etc.So it was not so easy to keep in touch with company related basic affairs for a not particular careful person. Things like this which are new to me, make me feel restricted. I am an undecisive person with a sense of failure, self-doubt, not meeting up unrealistic expectation. Somewhere at back of mind, I envy my classmates who make a smooth transition from company to company without causing any gap in their resume. I on other hand have gaps in resume. I get tired after working in a place for sometime. problem with colleagues in general. I am not particular great with people, have few friends, not known for a fun nature, rather serious, scholar. I am not a typical conventional female. I think females are usually more disciplined. But I am not so. I reach office late (though after informing manager). I don't want to blame them entirely, because from my past, it is not unusual for me to get undecisive on things. Also I had doubts about my ability as researched and to succeed there. of building a relationship in a group, to have something to talk about, newspaper. I get cut-off from people. peer pressure. I make blunders in coding, lose patience. Consciously or unconsciously I feel contempt for people here, work here, environment here. I have doubts that either I go to a place which does innovation, does research oriented work, product biggies, have great motivated people, have competent people passionate about products they are building. But then I also doubt my ability to survive there. I have identified that an idea job for me would be 4 days a week, a high salary job. When among people in company/team, I can't think much. I need some time at home to read good authentic books written in good style on what work I am doing.So that I am comfortable with my understanding of work. I get into pressure easily under deadline and need 5th day to cool myself off. I took for 2 weeks leave, because each day was hell for me. May be the depression phase of bipolar is on and also partially it could be that being a work centered person, who derives happiness,self-esteem from work, haven't been enjoying work and have been working for the sole person of proving stability, and ability to stick, against all odds, and facing what challenges I see, bonding with people, identifying opportunities to learn in given task etc.have been averaging one day LWP in 1 week or 10 days. or may be because of my nature,ADD,not being able to switch context,out of touch with news, don't have a circle of friends with who I enjoy. less knowledge in general to talk about, just some technical stuff.anyway, so due to emotional reason, some practical reason etc, I wanted to be very sure before leaving. So my leave starts from Monday and I should feel happy about it. I have taken the leave to for a few purposes - to take care of my health by regular yoga/exercise (with project on, I just can't do anything regular), reassess myself to see what I want to try next which work I might like, look for next job, take up a hobby which I like say singing. I am not clear on my career,job aspiration. I have tried my hands on research. During this year appraisal yesterday, I even had some conflict with my last manager. In meeting with me one on one, he would say all nice things about me, but in feedback to new manager, he hasn't given any excellent feedback. It is all only good. I am angry at this old Manager. Also new manager also scolded me as I didn't agree to his appraisal and waited to hear myself from old Manager. He kind of scolded me for wasting his time. Am I being unethical somewhere? I am always very conscious of if I am cheating anywhere. What advice I am seeking? How to resign and what to write in resignation letter

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  • Augmenting your Social Efforts via Data as a Service (DaaS)

    - by Mike Stiles
    The following is the 3rd in a series of posts on the value of leveraging social data across your enterprise by Oracle VP Product Development Don Springer and Oracle Cloud Data and Insight Service Sr. Director Product Management Niraj Deo. In this post, we will discuss the approach and value of integrating additional “public” data via a cloud-based Data-as-as-Service platform (or DaaS) to augment your Socially Enabled Big Data Analytics and CX Management. Let’s assume you have a functional Social-CRM platform in place. You are now successfully and continuously listening and learning from your customers and key constituents in Social Media, you are identifying relevant posts and following up with direct engagement where warranted (both 1:1, 1:community, 1:all), and you are starting to integrate signals for communication into your appropriate Customer Experience (CX) Management systems as well as insights for analysis in your business intelligence application. What is the next step? Augmenting Social Data with other Public Data for More Advanced Analytics When we say advanced analytics, we are talking about understanding causality and correlation from a wide variety, volume and velocity of data to Key Performance Indicators (KPI) to achieve and optimize business value. And in some cases, to predict future performance to make appropriate course corrections and change the outcome to your advantage while you can. The data to acquire, process and analyze this is very nuanced: It can vary across structured, semi-structured, and unstructured data It can span across content, profile, and communities of profiles data It is increasingly public, curated and user generated The key is not just getting the data, but making it value-added data and using it to help discover the insights to connect to and improve your KPIs. As we spend time working with our larger customers on advanced analytics, we have seen a need arise for more business applications to have the ability to ingest and use “quality” curated, social, transactional reference data and corresponding insights. The challenge for the enterprise has been getting this data inline into an easily accessible system and providing the contextual integration of the underlying data enriched with insights to be exported into the enterprise’s business applications. The following diagram shows the requirements for this next generation data and insights service or (DaaS): Some quick points on these requirements: Public Data, which in this context is about Common Business Entities, such as - Customers, Suppliers, Partners, Competitors (all are organizations) Contacts, Consumers, Employees (all are people) Products, Brands This data can be broadly categorized incrementally as - Base Utility data (address, industry classification) Public Master Reference data (trade style, hierarchy) Social/Web data (News, Feeds, Graph) Transactional Data generated by enterprise process, workflows etc. This Data has traits of high-volume, variety, velocity etc., and the technology needed to efficiently integrate this data for your needs includes - Change management of Public Reference Data across all categories Applied Big Data to extract statics as well as real-time insights Knowledge Diagnostics and Data Mining As you consider how to deploy this solution, many of our customers will be using an online “cloud” service that provides quality data and insights uniformly to all their necessary applications. In addition, they are requesting a service that is: Agile and Easy to Use: Applications integrated with the service can obtain data on-demand, quickly and simply Cost-effective: Pre-integrated into applications so customers don’t have to Has High Data Quality: Single point access to reference data for data quality and linkages to transactional, curated and social data Supports Data Governance: Becomes more manageable and cost-effective since control of data privacy and compliance can be enforced in a centralized place Data-as-a-Service (DaaS) Just as the cloud has transformed and now offers a better path for how an enterprise manages its IT from their infrastructure, platform, and software (IaaS, PaaS, and SaaS), the next step is data (DaaS). Over the last 3 years, we have seen the market begin to offer a cloud-based data service and gain initial traction. On one side of the DaaS continuum, we see an “appliance” type of service that provides a single, reliable source of accurate business data plus social information about accounts, leads, contacts, etc. On the other side of the continuum we see more of an online market “exchange” approach where ISVs and Data Publishers can publish and sell premium datasets within the exchange, with the exchange providing a rich set of web interfaces to improve the ease of data integration. Why the difference? It depends on the provider’s philosophy on how fast the rate of commoditization of certain data types will occur. How do you decide the best approach? Our perspective, as shown in the diagram below, is that the enterprise should develop an elastic schema to support multi-domain applicability. This allows the enterprise to take the most flexible approach to harness the speed and breadth of public data to achieve value. The key tenet of the proposed approach is that an enterprise carefully federates common utility, master reference data end points, mobility considerations and content processing, so that they are pervasively available. One way you may already be familiar with this approach is in how you do Address Verification treatments for accounts, contacts etc. If you design and revise this service in such a way that it is also easily available to social analytic needs, you could extend this to launch geo-location based social use cases (marketing, sales etc.). Our fundamental belief is that value-added data achieved through enrichment with specialized algorithms, as well as applying business “know-how” to weight-factor KPIs based on innovative combinations across an ever-increasing variety, volume and velocity of data, will be where real value is achieved. Essentially, Data-as-a-Service becomes a single entry point for the ever-increasing richness and volume of public data, with enrichment and combined capabilities to extract and integrate the right data from the right sources with the right factoring at the right time for faster decision-making and action within your core business applications. As more data becomes available (and in many cases commoditized), this value-added data processing approach will provide you with ongoing competitive advantage. Let’s look at a quick example of creating a master reference relationship that could be used as an input for a variety of your already existing business applications. In phase 1, a simple master relationship is achieved between a company (e.g. General Motors) and a variety of car brands’ social insights. The reference data allows for easy sort, export and integration into a set of CRM use cases for analytics, sales and marketing CRM. In phase 2, as you create more data relationships (e.g. competitors, contacts, other brands) to have broader and deeper references (social profiles, social meta-data) for more use cases across CRM, HCM, SRM, etc. This is just the tip of the iceberg, as the amount of master reference relationships is constrained only by your imagination and the availability of quality curated data you have to work with. DaaS is just now emerging onto the marketplace as the next step in cloud transformation. For some of you, this may be the first you have heard about it. Let us know if you have questions, or perspectives. In the meantime, we will continue to share insights as we can.Photo: Erik Araujo, stock.xchng

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  • WIF-less claim extraction from ACS: SWT

    - by Elton Stoneman
    WIF with SAML is solid and flexible, but unless you need the power, it can be overkill for simple claim assertion, and in the REST world WIF doesn’t have support for the latest token formats.  Simple Web Token (SWT) may not be around forever, but while it's here it's a nice easy format which you can manipulate in .NET without having to go down the WIF route. Assuming you have set up a Relying Party in ACS, specifying SWT as the token format: When ACS redirects to your login page, it will POST the SWT in the first form variable. It comes through in the BinarySecurityToken element of a RequestSecurityTokenResponse XML payload , the SWT type is specified with a TokenType of http://schemas.xmlsoap.org/ws/2009/11/swt-token-profile-1.0 : <t:RequestSecurityTokenResponse xmlns:t="http://schemas.xmlsoap.org/ws/2005/02/trust">   <t:Lifetime>     <wsu:Created xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd">2012-08-31T07:31:18.655Z</wsu:Created>     <wsu:Expires xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd">2012-08-31T09:11:18.655Z</wsu:Expires>   </t:Lifetime>   <wsp:AppliesTo xmlns:wsp="http://schemas.xmlsoap.org/ws/2004/09/policy">     <EndpointReference xmlns="http://www.w3.org/2005/08/addressing">       <Address>http://localhost/x.y.z</Address>     </EndpointReference>   </wsp:AppliesTo>   <t:RequestedSecurityToken>     <wsse:BinarySecurityToken wsu:Id="uuid:fc8d3332-d501-4bb0-84ba-d31aa95a1a6c" ValueType="http://schemas.xmlsoap.org/ws/2009/11/swt-token-profile-1.0" EncodingType="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-soap-message-security-1.0#Base64Binary" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"> [ base64string ] </wsse:BinarySecurityToken>   </t:RequestedSecurityToken>   <t:TokenType>http://schemas.xmlsoap.org/ws/2009/11/swt-token-profile-1.0</t:TokenType>   <t:RequestType>http://schemas.xmlsoap.org/ws/2005/02/trust/Issue</t:RequestType>   <t:KeyType>http://schemas.xmlsoap.org/ws/2005/05/identity/NoProofKey</t:KeyType> </t:RequestSecurityTokenResponse> Reading the SWT is as simple as base-64 decoding, then URL-decoding the element value:     var wrappedToken = XDocument.Parse(HttpContext.Current.Request.Form[1]);     var binaryToken = wrappedToken.Root.Descendants("{http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd}BinarySecurityToken").First();     var tokenBytes = Convert.FromBase64String(binaryToken.Value);     var token = Encoding.UTF8.GetString(tokenBytes);     var tokenType = wrappedToken.Root.Descendants("{http://schemas.xmlsoap.org/ws/2005/02/trust}TokenType").First().Value; The decoded token contains the claims as key/value pairs, along with the issuer, audience (ACS realm), expiry date and an HMAC hash, which are in query string format. Separate them on the ampersand, and you can write out the claim values in your logged-in page:     var decoded = HttpUtility.UrlDecode(token);     foreach (var part in decoded.Split('&'))     {         Response.Write("<pre>" + part + "</pre><br/>");     } - which will produce something like this: http://schemas.microsoft.com/ws/2008/06/identity/claims/authenticationinstant=2012-08-31T06:57:01.855Z http://schemas.microsoft.com/ws/2008/06/identity/claims/authenticationmethod=http://schemas.microsoft.com/ws/2008/06/identity/authenticationmethod/windows http://schemas.microsoft.com/ws/2008/06/identity/claims/windowsaccountname=XYZ http://schemas.xmlsoap.org/ws/2005/05/identity/claims/[email protected] http://schemas.xmlsoap.org/ws/2005/05/identity/claims/[email protected] http://schemas.microsoft.com/accesscontrolservice/2010/07/claims/identityprovider=http://fs.svc.xyz.com/adfs/services/trust Audience=http://localhost/x.y.z ExpiresOn=1346402225 Issuer=https://x-y-z.accesscontrol.windows.net/ HMACSHA256=oDCeEDDAWEC8x+yBnTaCLnzp4L6jI0Z/xNK95PdZTts= The HMAC hash lets you validate the token to ensure it hasn’t been tampered with. You'll need the token signing key from ACS, then you can re-sign the token and compare hashes. There's a full implementation of an SWT parser and validator here: How To Request SWT Token From ACS And How To Validate It At The REST WCF Service Hosted In Windows Azure, and a cut-down claim inspector on my github code gallery: ACS Claim Inspector. Interestingly, ACS lets you have a value for your logged-in page which has no relation to the realm for authentication, so you can put this code into a generic claim inspector page, and set that to be your logged-in page for any relying party where you want to check what's being sent through. Particularly handy with ADFS, when you're modifying the claims provided, and want to quickly see the results.

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  • [Windows 8] An application bar toggle button

    - by Benjamin Roux
    To stay in the application bar stuff, here’s another useful control which enable to create an application bar button that can be toggled between two different contents/styles/commands (used to create a favorite/unfavorite or a play/pause button for example). namespace Indeed.Controls { public class AppBarToggleButton : Button { public bool IsChecked { get { return (bool)GetValue(IsCheckedProperty); } set { SetValue(IsCheckedProperty, value); } } public static readonly DependencyProperty IsCheckedProperty = DependencyProperty.Register("IsChecked", typeof(bool), typeof(AppBarToggleButton), new PropertyMetadata(false, (o, e) => (o as AppBarToggleButton).IsCheckedChanged())); public string CheckedContent { get { return (string)GetValue(CheckedContentProperty); } set { SetValue(CheckedContentProperty, value); } } public static readonly DependencyProperty CheckedContentProperty = DependencyProperty.Register("CheckedContent", typeof(string), typeof(AppBarToggleButton), null); public ICommand CheckedCommand { get { return (ICommand)GetValue(CheckedCommandProperty); } set { SetValue(CheckedCommandProperty, value); } } public static readonly DependencyProperty CheckedCommandProperty = DependencyProperty.Register("CheckedCommand", typeof(ICommand), typeof(AppBarToggleButton), null); public Style CheckedStyle { get { return (Style)GetValue(CheckedStyleProperty); } set { SetValue(CheckedStyleProperty, value); } } public static readonly DependencyProperty CheckedStyleProperty = DependencyProperty.Register("CheckedStyle", typeof(Style), typeof(AppBarToggleButton), null); public bool AutoToggle { get { return (bool)GetValue(AutoToggleProperty); } set { SetValue(AutoToggleProperty, value); } } public static readonly DependencyProperty AutoToggleProperty = DependencyProperty.Register("AutoToggle", typeof(bool), typeof(AppBarToggleButton), null); private object content; private ICommand command; private Style style; private void IsCheckedChanged() { if (IsChecked) { // backup the current content and command content = Content; command = Command; style = Style; if (CheckedStyle == null) Content = CheckedContent; else Style = CheckedStyle; Command = CheckedCommand; } else { if (CheckedStyle == null) Content = content; else Style = style; Command = command; } } protected override void OnTapped(Windows.UI.Xaml.Input.TappedRoutedEventArgs e) { base.OnTapped(e); if (AutoToggle) IsChecked = !IsChecked; } } } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } To use it, it’s very simple. <ic:AppBarToggleButton Style="{StaticResource PlayAppBarButtonStyle}" CheckedStyle="{StaticResource PauseAppBarButtonStyle}" Command="{Binding Path=PlayCommand}" CheckedCommand="{Binding Path=PauseCommand}" IsChecked="{Binding Path=IsPlaying}" /> .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } When the IsPlaying property (in my ViewModel) is true the button becomes a Pause button, when it’s false it becomes a Play button. Warning: Just make sure that the IsChecked property is set in last in your control !! If you don’t use style you can alternatively use Content and CheckedContent. Furthermore you can set the AutoToggle to true if you don’t want to control is IsChecked property through binding. With this control and the AppBarPopupButton, you can now create awesome application bar for your apps ! Stay tuned for more awesome Windows 8 tricks !

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  • UppercuT v1.0 and 1.1&ndash;Linux (Mono), Multi-targeting, SemVer, Nitriq and Obfuscation, oh my!

    - by Robz / Fervent Coder
    Recently UppercuT (UC) quietly released version 1 (in August). I’m pretty happy with where we are, although I think it’s a few months later than I originally planned. I’m glad I held it back, it gave me some more time to think about some things a little more and also the opportunity to receive a patch for running builds with UC on Linux. We also released v1.1 very recently (December). UppercuT v1 Builds On Linux Perhaps the most significant changes to UC going v1 is that it now supports builds on Linux using Mono! This is thanks mostly to Svein Ackenhausen for the patches and working with me on getting it all working while not breaking the windows builds!  This means you can use mono on Windows or Linux. Notice the shell files to execute with Linux that come as part of UC now. Multi-Targeting Perhaps one of the hardest things to do that requires an automated build is multi-targeting. At v1 this is early, and possibly prone to some issues, but available.  We believe in making everything stupid simple, so it’s as simple as adding a comma to the microsoft.framework property. i.e. “net-3.5, net-4.0” to suddenly produce both framework builds. When you build, this is what you get (if you meet each framework’s requirements): At this time you have to let UC override the build location (as it does by default) or this will not work.  Semantic Versioning By now many of you have been using UppercuT for awhile and have watched how we have done versioning. Many of you who use git already know we put the revision hash in the informational/product version as the last octet. At v1, UppercuT has adopted the semantic versioning scheme. What does that mean? This is a short read, but a good one: http://SemVer.org SemVer (Semantic Versioning) is really using versioning what it was meant for. You have three octets. Major.Minor.Patch as in 1.1.0.  UC will use three different versioning concepts, one for the assembly version, one for the file version, and one for the product version. All versions - The first three octects of the version are owned by SemVer. Major.Minor.Patch i.e.: 1.1.0 Assembly Version - The assembly version would much closer follow SemVer. Last digit is always 0. Major.Minor.Patch.0 i.e: 1.1.0.0 File Version - The file version occupies the build number as the last digit. Major.Minor.Patch.Build i.e.: 1.1.0.2650 Product/Informational Version - The last octect of your product/informational version is the source control revision/hash. Major.Minor.Patch.RevisionOrHash i.e. (TFS/SVN): 1.1.0.235 i.e. (Git/HG): 1.1.0.a45ace4346adef0 SemVer is not on by default, the passive versioning scheme is still in effect. Notice that version.use_semanticversioning has been added to the UppercuT.config file (and version.patch in support of the third octet): Gems Support Gems support was added at v1. This will probably be deprecated as some point once there is an announced sunset for Nu v1. Application gems may keep it around since there is no alternative for that yet though (CoApp would be a possible replacement). Nitriq Support Nitriq is a code analysis tool like NDepend. It’s built by Mr. Jon von Gillern. It uses LINQ query language, so you can use a familiar idiom when analyzing your code base. It’s a pretty awesome tool that has a free version for those looking to do code analysis! To use Nitriq with UC, you are going to need the console edition.  To take advantage of Nitriq, you just need to update the location of Nitriq in the config: Then add the nitriq project files at the root of your source. Please refer to the Nitriq documentation on how these are created. UppercuT v1.1 Obfuscation One thing I started looking into was an easy way to obfuscate my code. I came across EazFuscator, which is both free and awesome. Plus the GUI for it is super simple to use. How do you make obfuscation even easier? Make it a convention and a configurable property in the UC config file! And the code gets obfuscated! Closing Definitely get out and look at the new release. It contains lots of chocolaty (sp?) goodness. And remember, the upgrade path is almost as simple as drag and drop!

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  • Announcing Solaris Technical Track at NLUUG Spring Conference on Operating Systems

    - by user9135656
    The Netherlands Unix Users Group (NLUUG) is hosting a full-day technical Solaris track during its spring 2012 conference. The official announcement page, including registration information can be found at the conference page.This year, the NLUUG spring conference focuses on the base of every computing platform; the Operating System. Hot topics like Cloud Computing and Virtualization; the massive adoption of mobile devices that have their special needs in the OS they run but that at the same time put the challenge of massive scalability onto the internet; the upspring of multi-core and multi-threaded chips..., all these developments cause the Operating System to still be a very interesting area where all kinds of innovations have taken and are taking place.The conference will focus specifically on: Linux, BSD Unix, AIX, Windows and Solaris. The keynote speech will be delivered by John 'maddog' Hall, infamous promotor and supporter of UNIX-based Operating Systems. He will talk the audience through several decades of Operating Systems developments, and share many stories untold so far. To make the conference even more interesting, a variety of talks is offered in 5 parallel tracks, covering new developments in and  also collaboration  between Linux, the BSD's, AIX, Solaris and Windows. The full-day Solaris technical track covers all innovations that have been delivered in Oracle Solaris 11. Deeply technically-skilled presenters will talk on a variety of topics. Each topic will first be introduced at a basic level, enabling visitors to attend to the presentations individually. Attending to the full day will give the audience a comprehensive overview as well as more in-depth understanding of the most important new features in Solaris 11.NLUUG Spring Conference details:* Date and time:        When : April 11 2012        Start: 09:15 (doors open: 8:30)        End  : 17:00, (drinks and snacks served afterwards)* Venue:        Nieuwegein Business Center        Blokhoeve 1             3438 LC Nieuwegein              The Nederlands          Tel     : +31 (0)30 - 602 69 00        Fax     : +31 (0)30 - 602 69 01        Email   : [email protected]        Route   : description - (PDF, Dutch only)* Conference abstracts and speaker info can be found here.* Agenda for the Solaris track: Note: talks will be in English unless marked with 'NL'.1.      Insights to Solaris 11         Joerg Moellenkamp - Solaris Technical Specialist         Oracle Germany2.      Lifecycle management with Oracle Solaris 11         Detlef Drewanz - Solaris Technical Specialist         Oracle Germany3.      Solaris 11 Networking - Crossbow Project        Andrew Gabriel - Solaris Technical Specialist        Oracle UK4.      ZFS: Data Integrity and Security         Darren Moffat - Senior Principal Engineer, Solaris Engineering         Oracle UK5.      Solaris 11 Zones and Immutable Zones (NL)         Casper Dik - Senior Staff Engineer, Software Platforms         Oracle NL6.      Experiencing Solaris 11 (NL)         Patrick Ale - UNIX Technical Specialist         UPC Broadband, NLTalks are 45 minutes each.There will be a "Solaris Meeting point" during the conference where people can meet-up, chat with the speakers and with fellow Solaris enthousiasts, and where live demos or other hands-on experiences can be shared.The official announcement page, including registration information can be found at the conference page on the NLUUG website. This site also has a complete list of all abstracts for all talks.Please register on the NLUUG website.

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  • The Madness of March

    - by Kristin Rose
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} From “Linsanity” to “LOB City”, there is no doubt that basketball dominates the month of March. As many are aware, March Madness is well underway and continues to be a time when college basketball teams get together to bring their A-game to the court. Here at Oracle we also like to bring our A-game, and that includes some new players and talent from our newly acquired companies. Each new acquisition expands Oracle’s solution portfolio, fills customer requirements, and ultimately brings greater opportunities for partners. OPN follows a consistent approach to delivering key information about these acquisitions to you in a timely manner. We do this so partners can get educated, get trained and gain access to demand gen and sales tools. Through this slam dunk of a process we provide (using Pillar Data Systems as an example): A welcome page where partners can download information and learn how to sell and maximize sales returns. A Discovery section where partners can listen to key Oracle Executives speak about the many benefits this new solution brings, as well review a FAQ sheet. A Prepare section where partners can learn about the product strategies and the different OPN Knowledge Zones that have become available. A Sell and Deliver section that partners can leverage when discussing product positioning and functionality, as well as gain access to relevant deliverables. Just as any competitive team strives to be #1, Oracle also wants to stay best-in-class which is why we have recently joined forces with some ‘baller’ companies such as RightNow, Endeca and Pillar Axiom to secure our place in the industry bracket. By running our 3-2 Oracle play and bringing in our newly acquired products, we are able to deliver a solid, expanded solution to our partners. These and many other MVP companies have helped Oracle broaden its offerings and score big. Watch the half time show below to find out what Judson thinks about Oracle’s current offerings: Mergers and acquisitions are a strategic part of how we currently go to market. If you haven’t done so already, dribble down or post up and visit the Acquisition Catalog to learn more about Oracle’s acquired products and the unique benefits they can bring to your own court. Or click here to learn about the ways of monetizing opportunities through Oracle acquisitions. Until Next Time, It’s Game Time, The OPN Communications Team Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • TGIF: Engagement Wrap-up

    - by Michael Snow
    We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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  • Most Innovative IDM Projects: Awards at OpenWorld

    - by Tanu Sood
    On Tuesday at Oracle OpenWorld 2012, Oracle recognized the winners of Innovation Awards 2012 at a ceremony presided over by Hasan Rizvi, Executive Vice President at Oracle. Oracle Fusion Middleware Innovation Awards recognize customers for achieving significant business value through innovative uses of Oracle Fusion Middleware offerings. Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. This year’s Award honors customers for their cutting-edge solutions driving business innovation and IT modernization using Oracle Fusion Middleware. The program has grown over the past 6 years, receiving a record number of nominations from customers around the globe. The winners were selected by a panel of judges that ranked each nomination across multiple different scoring categories. Congratulations to both Avea and ETS for winning this year’s Innovation Award for Identity Management. Identity Management Innovation Award 2012 Winner – Avea Company: Founded in 2004, AveA is the sole GSM 1800 mobile operator of Turkey and has reached a nationwide customer base of 12.8 million as of the end of 2011 Region: Turkey (EMEA) Products: Oracle Identity Manager, Oracle Identity Analytics, Oracle Access Management Suite Business Drivers: ·         To manage the agility and scale required for GSM Operations and enable call center efficiency by enabling agents to change their identity profiles (accounts and entitlements) rapidly based on call load. ·         Enhance user productivity and call center efficiency with self service password resets ·         Enforce compliance and audit reporting ·         Seamless identity management between AveA and parent company Turk Telecom Innovation and Results: ·         One of the first Sun2Oracle identity management migrations designed for high performance provisioning and trusted reconciliation built with connectors developed on the ICF architecture that provides custom user interfaces for  dynamic and rapid management of roles and entitlements along with entitlement level attestation using closed loop remediation between Oracle Identity Manager and Oracle Identity Analytics. ·         Dramatic reduction in identity administration and call center password reset tasks leading to 20% reduction in administration costs and 95% reduction in password related calls. ·         Enhanced user productivity by up to 25% to date ·         Enforced enterprise security and reduced risk ·         Cost-effective compliance management ·         Looking to seamlessly integrate with parent and sister companies’ infrastructure securely. Identity Management Innovation Award 2012 Winner – Education Testing Service (ETS)       See last year's winners here --Company: ETS is a private nonprofit organization devoted to educational measurement and research, primarily through testing. Region: U.S.A (North America) Products: Oracle Access Manager, Oracle Identity Federation, Oracle Identity Manager Business Drivers: ETS develops and administers more than 50 million achievement and admissions tests each year in more than 180 countries, at more than 9,000 locations worldwide.  As the business becomes more globally based, having a robust solution to security and user management issues becomes paramount. The organizations was looking for: ·         Simplified user experience for over 3000 company users and more than 6 million dynamic student and staff population ·         Infrastructure and administration cost reduction ·         Managing security risk by controlling 3rd party access to ETS systems ·         Enforce compliance and manage audit reporting ·         Automate on-boarding and decommissioning of user account to improve security, reduce administration costs and enhance user productivity ·         Improve user experience with simplified sign-on and user self service Innovation and Results: 1.    Manage Risk ·         Centralized system to control user access ·         Provided secure way of accessing service providers' application using federated SSO. ·         Provides reporting capability for auditing, governance and compliance. 2.    Improve efficiency ·         Real-Time provisioning to target systems ·         Centralized provisioning system for user management and access controls. ·         Enabling user self services. 3.    Reduce cost ·         Re-using common shared services for provisioning, SSO, Access by application reducing development cost and time. ·         Reducing infrastructure and maintenance cost by decommissioning legacy/redundant IDM services. ·         Reducing time and effort to implement security functionality in business applications (“onboard” instead of new development). ETS was able to fold in new and evolving requirement in addition to the initial stated goals realizing quick ROI and successfully meeting business objectives. Congratulations to the winners once again. We will be sure to bring you more from these Innovation Award winners over the next few months.

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  • XmlWriter and lower ASCII characters

    - by Rick Strahl
    Ran into an interesting problem today on my CodePaste.net site: The main RSS and ATOM feeds on the site were broken because one code snippet on the site contained a lower ASCII character (CHR(3)). I don't think this was done on purpose but it was enough to make the feeds fail. After quite a bit of debugging and throwing in a custom error handler into my actual feed generation code that just spit out the raw error instead of running it through the ASP.NET MVC and my own error pipeline I found the actual error. The lovely base exception and error trace I got looked like this: Error: '', hexadecimal value 0x03, is an invalid character. at System.Xml.XmlUtf8RawTextWriter.InvalidXmlChar(Int32 ch, Byte* pDst, Boolean entitize)at System.Xml.XmlUtf8RawTextWriter.WriteElementTextBlock(Char* pSrc, Char* pSrcEnd)at System.Xml.XmlUtf8RawTextWriter.WriteString(String text)at System.Xml.XmlWellFormedWriter.WriteString(String text)at System.Xml.XmlWriter.WriteElementString(String localName, String ns, String value)at System.ServiceModel.Syndication.Rss20FeedFormatter.WriteItemContents(XmlWriter writer, SyndicationItem item, Uri feedBaseUri)at System.ServiceModel.Syndication.Rss20FeedFormatter.WriteItem(XmlWriter writer, SyndicationItem item, Uri feedBaseUri)at System.ServiceModel.Syndication.Rss20FeedFormatter.WriteItems(XmlWriter writer, IEnumerable`1 items, Uri feedBaseUri)at System.ServiceModel.Syndication.Rss20FeedFormatter.WriteFeed(XmlWriter writer)at System.ServiceModel.Syndication.Rss20FeedFormatter.WriteTo(XmlWriter writer)at CodePasteMvc.Controllers.ApiControllerBase.GetFeed(Object instance) in C:\Projects2010\CodePaste\CodePasteMvc\Controllers\ApiControllerBase.cs:line 131 XML doesn't like extended ASCII Characters It turns out the issue is that XML in general does not deal well with lower ASCII characters. According to the XML spec it looks like any characters below 0x09 are invalid. If you generate an XML document in .NET with an embedded &#x3; entity (as mine did to create the error above), you tend to get an XML document error when displaying it in a viewer. For example, here's what the result of my  feed output looks like with the invalid character embedded inside of Chrome which displays RSS feeds as raw XML by default: Other browsers show similar error messages. The nice thing about Chrome is that you can actually view source and jump down to see the line that causes the error which allowed me to track down the actual message that failed. If you create an XML document that contains a 0x03 character the XML writer fails outright with the error: '', hexadecimal value 0x03, is an invalid character. The good news is that this behavior is overridable so XML output can at least be created by using the XmlSettings object when configuring the XmlWriter instance. In my RSS configuration code this looks something like this:MemoryStream ms = new MemoryStream(); var settings = new XmlWriterSettings() { CheckCharacters = false }; XmlWriter writer = XmlWriter.Create(ms,settings); and voila the feed now generates. Now generally this is probably NOT a good idea, because as mentioned above these characters are illegal and if you view a raw XML document you'll get validation errors. Luckily though most RSS feed readers however don't care and happily accept and display the feed correctly, which is good because it got me over an embarrassing hump until I figured out a better solution. How to handle extended Characters? I was glad to get the feed fixed for the time being, but now I was still stuck with an interesting dilemma. CodePaste.net accepts user input for code snippets and those code snippets can contain just about anything. This means that ASP.NET's standard request filtering cannot be applied to this content. The code content displayed is encoded before display so for the HTML end the CHR(3) input is not really an issue. While invisible characters are hardly useful in user input it's not uncommon that odd characters show up in code snippets. You know the old fat fingering that happens when you're in the middle of a coding session and those invisible characters do end up sometimes in code editors and then end up pasted into the HTML textbox for pasting as a Codepaste.net snippet. The question is how to filter this text? Looking back at the XML Charset Spec it looks like all characters below 0x20 (space) except for 0x09 (tab), 0x0A (LF), 0x0D (CR) are illegal. So applying the following filter with a RegEx should work to remove invalid characters:string code = Regex.Replace(item.Code, @"[\u0000-\u0008,\u000B,\u000C,\u000E-\u001F]", ""); Applying this RegEx to the code snippet (and title) eliminates the problems and the feed renders cleanly.© Rick Strahl, West Wind Technologies, 2005-2012Posted in .NET  XML   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Microsoft Forcing Dev/Partners Hands on Win 8 Through Certification

    - by D'Arcy Lussier
    I remember 2.5 years ago when Microsoft dropped a bomb on the Microsoft Partner community: all Gold competencies would require .NET 4 based premiere certifications (MCPD). Problem was, this gave a window of about 6 months for partners to update their employees’ certifications. At the place I was working, I put together an aggressive plan and we were able to attain the certs needed. Microsoft is always open that the certification requirements will change as the industry changes. .NET 1.0 certifications are useless here in 2012, and rightfully so they’ve been retired for a long time now. But now we’re seeing a new tactic by Microsoft – shifting gears away from certifications that speak to what industry needs and more to the Windows 8 agenda. Consider that currently the premiere development certification is the Microsoft Certified Professional Developer, which comes in three flavours – Web, Windows, and Azure. All require WCF and Data Access exams, as well as one that deals with the associated base technologies (ASP.NET, WinForms/WPF, Azure), and one that ties all three together in a solution-based exam. For Microsoft-based organizations, these skills aren’t just valid but necessary in building Microsoft applications. But the MCPD is being replaced with our old friend Microsoft Certified Solutions Developer (MCSD). So far, Microsoft has only released two types of MCSD – Web and Windows Store Apps. Windows Store Apps?! In a push to move developers to create WinRT-based applications, desktop development is now considered a second-class citizen in the eyes of Redmond. Also interesting are the language options for the exams: HTML5 and C#. Sorry VB folks, its time to embrace curly braces whether they be JavaScript or C#. Consider too the skills being assessed for the Windows Store Apps: Get your MCSD: Windows Store Apps Using HTML5 Get your MCSD: Windows Store Apps Using C# *Image Source: http://www.microsoft.com/learning/en/us/certification/mcsd-windows-store-apps.aspx Nov 21/2012 If you look at the skills being tested in each exam, you’ll find that skills like WCF and Data Access are downplayed compared to things like integrating Charms, facilitating Search, programming for the microphone and camera – all very Windows 8 focussed items. Where this becomes maddening is that Microsoft is still pushing Windows 7 with enterprise clients. According to a ZDNet article, Microsoft wants to see Windows 7 on 70% of enterprise desktops by mid 2013. Assuming they somehow meet that (its a pretty lofty goal), there’s years of traditional desktop-based development that will still be required at some level. For those thinking they’ll just write and stick with the MCPD certification, note that most exams that go towards that certification will be retired at the end of July 2013! (Read the small print). And while details haven’t been finalized, its a safe bet that MCPD certifications eventually won’t count towards Gold-level competencies in the Microsoft Partner program. What this means for Microsoft Partners and Developers is that certification for desktop development is going to be limited to Windows Store Apps unless Microsoft re-introduces a traditional desktop (WPF) based MCSD cert. Web Application Development – It’s Not All Bad There’s big changes on the web side of certification, but I actually see these changes as being for the good! Check out the new exam requirements for MCSD – Web Applications: Get your MCSD: Web Applications certification *Image Source: http://www.microsoft.com/learning/en/us/certification/cert-mcsd-web-applications.aspx Nov 21, 2012 We now *start* with HTML5, JavaScript, and CSS3! Now I’m sure that these will be slanted towards web development in IE, and I can hear designers everywhere bemoaning the CSS/IE combination. Still, I applaud Microsoft for adopting HTML5 as the go-to web technology and requiring certified developers to prove they have skills in the basics of web dev. The fact that the second exam clearly states “MVC Web Applications” shows that Web Forms is truly legacy and deprecated. That’s not to say there aren’t those out there that are still supporting or (for whatever reason) doing new dev with Web Forms, but this move by Microsoft is telling the community they better get on the MVC bandwagon if they want to stay current. Fantastic! And of course Azure needs to be here as well, and this is where the Microsoft agenda fits in. It’s no secret that there’s been a huge push in getting developers on to Azure. I don’t see this as being a bad thing either, as cloud computing (whether Azure, private, or 3rd party) is a necessary skill for developers to have here in 2012. The cynic in me realizes that the HTML5/JavaScript/CSS push wouldn’t be as prominent though if not for the Windows 8 Store App play, where HTML5 is a first class citizen (and an available language for the MCSD Windows Store App cert). In this case, the desktop developers loss is the web developers gain. Get Ready for Changes In addition to the changes in certifications, the Microsoft Partner competencies are going through changes as well. Web and Software Development are being merged into a single competency, meaning that licenses you would have received from having both as Gold are reduced. Other competencies are either being removed or changed, as are the exam requirements. In the same way that we’re seeing faster release cycles from Microsoft, so too will we see the Microsoft Partner Program and MS Certifications evolve faster than ever before. Many of us got caught in the last wave of changes, but this time we can see the wave coming – and it looks pretty big!

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  • General Policies and Procedures for Maintaining the Value of Data Assets

    Here is a general list for policies and procedures regarding maintaining the value of data assets. Data Backup Policies and Procedures Backups are very important when dealing with data because there is always the chance of losing data due to faulty hardware or a user activity. So the need for a strategic backup system should be mandatory for all companies. This being said, in the real world some companies that I have worked for do not really have a good data backup plan. Typically when companies tend to take this kind of approach in data backups usually the data is not really recoverable.  Unfortunately when companies do not regularly test their backup plans they get a false sense of security because they think that they are covered. However, I can tell you from personal and professional experience that a backup plan/system is never fully implemented until it is regularly tested prior to the time when it actually needs to be used. Disaster Recovery Plan Expanding on Backup Policies and Procedures, a company needs to also have a disaster recovery plan in order to protect its data in case of a catastrophic disaster.  Disaster recovery plans typically encompass how to restore all of a company’s data and infrastructure back to a restored operational status.  Most Disaster recovery plans also include time estimates on how long each step of the disaster recovery plan should take to be executed.  It is important to note that disaster recovery plans are never fully implemented until they have been tested just like backup plans. Disaster recovery plans should be tested regularly so that the business can be confident in not losing any or minimal data due to a catastrophic disaster. Firewall Policies and Content Filters One way companies can protect their data is by using a firewall to separate their internal network from the outside. Firewalls allow for enabling or disabling network access as data passes through it by applying various defined restrictions. Furthermore firewalls can also be used to prevent access from the internal network to the outside by these same factors. Common Firewall Restrictions Destination/Sender IP Address Destination/Sender Host Names Domain Names Network Ports Companies can also desire to restrict what their network user’s view on the internet through things like content filters. Content filters allow a company to track what webpages a person has accessed and can also restrict user’s access based on established rules set up in the content filter. This device and/or software can block access to domains or specific URLs based on a few factors. Common Content Filter Criteria Known malicious sites Specific Page Content Page Content Theme  Anti-Virus/Mal-ware Polices Fortunately, most companies utilize antivirus programs on all computers and servers for good reason, virus have been known to do the following: Corrupt/Invalidate Data, Destroy Data, and Steal Data. Anti-Virus applications are a great way to prevent any malicious application from being able to gain access to a company’s data.  However, anti-virus programs must be constantly updated because new viruses are always being created, and the anti-virus vendors need to distribute updates to their applications so that they can catch and remove them. Data Validation Policies and Procedures Data validation is very important to ensure that only accurate information is stored. The existence of invalid data can cause major problems when businesses attempt to use data for knowledge based decisions and for performance reporting. Data Scrubbing Policies and Procedures Data scrubbing is valuable to companies in one of two ways. The first can be used to clean data prior to being analyzed for report generation. The second is that it allows companies to remove things like personally Identifiable information from its data prior to transmit it between multiple environments or if the information is sent to an external location. An example of this can be seen with medical records in regards to HIPPA laws that prohibit the storage of specific personal and medical information. Additionally, I have professionally run in to a scenario where the Canadian government does not allow any Canadian’s personal information to be stored on a server not located in Canada. Encryption Practices The use of encryption is very valuable when a company needs to any personal information. This allows users with the appropriated access levels to view or confirm the existence or accuracy of data within a system by either decrypting the information or encrypting a piece of data and comparing it to the stored version.  Additionally, if for some unforeseen reason the data got in to the wrong hands then they would have to first decrypt the data before they could even be able to read it. Encryption just adds and additional layer of protection around data itself. Standard Normalization Practices The use of standard data normalization practices is very important when dealing with data because it can prevent allot of potential issues by eliminating the potential for unnecessary data duplication. Issues caused by data duplication include excess use of data storage, increased chance for invalidated data, and over use of data processing. Network and Database Security/Access Policies Every company has some form of network/data access policy even if they have none. These policies help secure data from being seen by inappropriate users along with preventing the data from being updated or deleted by users. In addition, without a good security policy there is a large potential for data to be corrupted by unassuming users or even stolen. Data Storage Policies Data storage polices are very important depending on how they are implemented especially when a company is trying to utilize them in conjunction with other policies like Data Backups. I have worked at companies where all network user folders are constantly backed up, and if a user wanted to ensure the existence of a piece of data in the form of a file then they had to store that file in their network folder. Conversely, I have also worked in places where when a user logs on or off of the network there entire user profile is backed up. Training Policies One of the biggest ways to prevent data loss and ensure that data will remain a company asset is through training. The practice of properly train employees on how to work with in systems that access data is crucial when trying to ensure a company’s data will remain an asset. Users need to be trained on how to manipulate a company’s data in order to perform their tasks to reduce the chances of invalidating data.

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  • The True Cost of a Solution

    - by D'Arcy Lussier
    I had a Twitter chat recently with someone suggesting Oracle and SQL Server were losing out to OSS (Open Source Software) in the enterprise due to their issues with scaling or being too generic (one size fits all). I challenged that a bit, as my experience with enterprise sized clients has been different – adverse to OSS but receptive to an established vendor. The response I got was: Found it easier to influence change by showing how X can’t solve our problems or X is extremely costly to scale. Money talks. I think this is definitely the right approach for anyone pitching an alternate or alien technology as part of a solution: identify the issue, identify the solution, then present pros and cons including a cost/benefit analysis. What can happen though is we get tunnel vision and don’t present a full view of the costs associated with a solution. An “Acura”te Example (I’m so clever…) This is my dream vehicle, a Crystal Black Pearl coloured Acura MDX with the SH-AWD package! We’re a family of 4 (5 if my daughters ever get their wish of adding a dog), and I’ve always wanted a luxury type of vehicle, so this is a perfect replacement in a few years when our Rav 4 has hit the 8 – 10 year mark. MSRP – $62,890 But as we all know, that’s not *really* the cost of the vehicle. There’s taxes and fees added on, there’s the extended warranty if I choose to purchase it, there’s the finance rate that needs to be factored in… MSRP –   $62,890 Taxes –      $7,546 Warranty - $2,500 SubTotal – $72,936 Finance Charge – $ 1094.04 Grand Total – $74,030 Well! Glad we did that exercise – we discovered an extra $11k added on to the MSRP! Well now we have our true price…or do we? Lifetime of the Vehicle I’m expecting to have this vehicle for 7 – 10 years. While the hard cost of the vehicle is known and dealt with, the costs to run and maintain the vehicle are on top of this. I did some research, and here’s what I’ve found: Fuel and Mileage Gas prices are high as it is for regular fuel, but getting into an MDX will require that I *only* purchase premium fuel, which comes at a premium price. I need to expect my bill at the pump to be higher. Comparing the MDX to my 2007 Rav4 also shows I’ll be gassing up more often. The Rav4 has a city MPG of 21, while the MDX plummets to 16! The MDX does have a bigger fuel tank though, so all in all the number of times I hit the pumps might even out. Still, I estimate I’ll be spending approximately $8000 – $10000 more on gas over a 10 year period than my current Rav4. Service Options Limited Although I have options with my Toyota here in Winnipeg (we have 4 Toyota dealerships), I do go to my original dealer for any service work. Still, I like the fact that I have options. However, there’s only one Acura dealership in all of Winnipeg! So if, for whatever reason, I’m not satisfied with the level of service I’m stuck. Non Warranty Service Work Also let’s not forget that there’s a bulk of work required every year that is *not* covered under warranty – oil changes, tire rotations, brake pads, etc. I expect I’ll need to get new tires at the 5 years mark as well, which can easily be $1200 – $1500 (I just paid $1000 for new tires for the Rav4 and we’re at the 5 year mark). Now these aren’t going to be *new* costs that I’m not used to from our existing vehicles, but they should still be factored in. I’d budget $500/year, or $5000 over the 10 years I’ll own the vehicle. Final Assessment So let’s re-assess the true cost of my dream MDX: MSRP                    $62,890 Taxes                       $7,546 Warranty                 $2,500 Finance Charge         $1094 Gas                        $10,000 Service Work            $5000 Grand Total           $89,030 So now I have a better idea of 10 year cost overall, and I’ve identified some concerns with local service availability. And there’s now much more to consider over the original $62,890 price tag. Tying This Back to Technology Solutions The process that we just went through is no different than what organizations do when considering implementing a new system, technology, or technology based solution, within their environments. It’s easy to tout the short term cost savings of particular product/platform/technology in a vacuum. But its when you consider the wider impact that the true cost comes into play. Let’s create a scenario: A company is not happy with its current data reporting suite. An employee suggests moving to an open source solution. The selling points are: - Because its open source its free - The organization would have access to the source code so they could alter it however they wished - It provided features not available with the current reporting suite At first this sounds great to the management and executive, but then they start asking some questions and uncover more information: - The OSS product is built on a technology not used anywhere within the organization - There are no vendors offering product support for the OSS product - The OSS product requires a specific server platform to operate on, one that’s not standard in the organization All of a sudden, the true cost of implementing this solution is starting to become clearer. The company might save money on licensing costs, but their training costs would increase significantly – developers would need to learn how to develop in the technology the OSS solution was built on, IT staff must learn how to set up and maintain a new server platform within their existing infrastructure, and if a problem was found there was no vendor to contact for support. The true cost of implementing a “free” OSS solution is actually spinning up a project to implement it within the organization – no small cost. And that’s just the short-term cost. Now the organization must ensure they maintain trained staff who can make changes to the OSS reporting solution and IT staff that will stay knowledgeable in the new server platform. If those skills are very niche, then higher labour costs could be incurred if those people are hard to find or if trained employees use that knowledge as leverage for higher pay. Maybe a vendor exists that will contract out support, but then there are those costs to consider as well. And let’s not forget end-user training – in our example, anyone that runs reports will need to be trained on how to use the new system. Here’s the Point We still tend to look at software in an “off the shelf” kind of way. It’s very easy to say “oh, this product is better than vendor x’s product – and its free because its OSS!” but the reality is that implementing any new technology within an organization has a cost regardless of the retail price of the product. Training, integration, support – these are real costs that impact an organization and span multiple departments. Whether you’re pitching an improved business process, a new system, or a new technology, you need to consider the bigger picture costs of implementation. What you define as success (in our example, having better reporting functionality) might not be what others define as success if implementing your solution causes them issues. A true enterprise solution needs to consider the entire enterprise.

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