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• Codecs, Premiere Pro & Quicktime: Import or Play Error

  - by Nchpmn

  Original Question I've been using a FS-H200 (not the Pro variant) recorder with a JVC ProHD camera. I have been shooting with the DTE FORMAT to Quicktime (.mov). I copied the files to an external hard drive and am now trying to edit. The files will play back in VLC, as they would be expected to. However they will not import into Adobe Premiere CS5.5, instead giving an error: Unsupported format or damaged file. Quicktime gives the following error when attempting to play the files: Error -2002: a bad public movie atom was found in the movie (Filename) To try and fix this, I have installed the following codec packs: K-Lite Codec Pack 64-bit Full (version 5.9, latest) K-Lite Codec Pack 32-bit Full (version 8.4, latest) MainConcept Codec Suite (Broadcast) v5.1 for Adobe CS5 Reinstalled Quicktime with new download from Apple The same errors and problems still exist. From this I can assume that there is an issue with Quicktime and that is what Premiere is using as an encoder/decoder for the codec. Is there any way to fix this? From looking at the "Codec Information" from VLC: Stream 0 Type: Video Codec: MPEG-1/2 (mpgv) Language: English Resolution: 1280 x 720 Frame Rate: 25 Stream 1 Type: Audio Codec: PCM S16 BE (twos) Language: English Channels: Stereo Sample Rate: 48000 Hz Bits per sample: 16 Other computer specs: Windows 7 Professional 64-bit (SP1) Gigabyte Z68X-UD3-B3 Intel i7-2600K 16GB DDR3 2TB WD 7200RPM SATA 6Gb/s LaCie d2 Quadra 2TB v3 7200RPM (External HDD) NVIDIA GeForce GTX 560 Ti Golden Sample Updates 2012-03-11 @ 2050 AEDT MPEG Steamclip doesn't recognise, play or convert the footage. File open error: unrecognised file type. [Open Anyway] File open error: can't find video or audio tracks. 2012-03-24 @ 1920 AEDT Had to transcode the footage. :(

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• unable to copy file to folder, permission denied without explanation

  - by ValekHalfHeart

  Recently Norton Internet security deleted ml.exe (an assembler I use to program in masm32) off of my computer, thinking that one of the programs I had written with it was a virus (it was most certainly not). Fortunately, I had a copy of ml.exe backed up in an external hard drive, and tried to copy it over to my computer. The old ml.exe was located in C:\masm32\bin, so I tried to copy the new one to that location. After disabling Norton (which had opened the folder and preventing me from accessing it), I am still unable to copy the new file to C:\masm32\bin. When I tried, Windows announced that I would need Administrator permission to copy the file. Since I'm an admin, I figured this wouldn't be a problem although it was unexpected, as I have never had to provide administrator permission to access this folder before. However, instead of prompting me to enter my password, Windows simply refuses to copy the file: I repeat, I was not asked to provide a password. It simply says that I do not have permission. Does anyone know what's happening and how to fix it? Is Norton still causing problems, or it something else?

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• Getting rid of your server in a small business environment

  - by andygeers

  In a small business environment, is it still necessary to have a central server? Speaking for my own company (a small charity with about 12 employees) we use our server (Windows Server 2003) for the following: Email via Microsoft Exchange Central storage Acting as a print server User authentication / Active Directory There are significant costs associated with running a server like this: Electricity, first for the server itself then for the air conditioning required (this thing pumps out a lot of heat) Noise (of which there is a lot) IT support bills (both Windows Server and Exchange are pretty complicated, and there are many ways they can go wrong) I've found ways to replace many of these functions with cheaper (better?) alternatives: Google Apps / GMail is a clear win for us: we have so many spam related problems it's not even funny, and Outlook is dog slow on our aging computers You can buy networked storage devices with built in print servers, such as the Netgear ReadyNAS™ RND4210 that would allow us to store/share all of our documents, and allow us to access printers over the network The only thing that I can't figure out how to do away with is the authentication side of things - it seems to me that if we got rid of our server, you'd essentially have a bunch of independent PCs that had no shared pool of user accounts / no central administrator. Is that right? Does that matter? Am I missing any other good reasons to keep a central server? Does anybody know of any good, cost-effective ways of achieving the same end but without the expensive central server?

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• How to set up a easy-to-use proxy for the whole system with WinXP client and server?

  - by Pekka

  I am working together intensively with a colleague on the Canary Islands. We speak through live messenger and work together using a RDP software. She has frequent problems with connections to certain big-name and small-name sites (amongst others live.com, google.com, gmx.de) very likely to be caused by the spanish provider (the connections simply time out, this has been going on for weeks already). I have been thinking about setting up my computer as a proxy to make these connections work. I have a DSL connection and am behind a NAT capable router that I control. Does anybody know a simple, "one-click" way to transport ALL network traffic through a remote proxy? Without having to set proxy settings for each application that uses the internet? VPN is not an option, because I am behind a firewall that supports protocol 47 and such, but I have never succeeded in getting an incoming VPN connection to work. I can however redirect normal traffic using NAT. A VPN solution that does not need strange protocols would also be an option.

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• Intermittent extrememly long response times when downloading documents

  - by pap

  I have a Java web application running om Tomcat 7 with an Apache httpd 2.2 fronting with mod_jk/AJP. One part of the application is serving files (up to 4mb size). Now, normally this all runs very smooth with stable, low response-times. However, in rare instances (<0.1% of downloads), the downloadtime will go beyond 1 minute. After activating the ThreadStuckValve in Tomcat, I can see that the long responses seem to be stuck at org.apache.tomcat.jni.Socket.sendbb(Native method) i.e network I/O. At most, these long-running downloads take 5 minutes, which I strongly suspect is because of the default 300 second timout in Apache 2.2 (http://httpd.apache.org/docs/2.2/mod/core.html, "TimeOut directive"). To me, this looks like network problems. The Apache timeout (if that is what is kicking in at the 5 minute mark) indicates that ACK packets are not being transmitted correctly. My questions are what could be causing this? Closed browser at receiving end but socket not signaled as closed properly? Packet loss or some other network failure in transit? Where would I start troubleshooting this? We're running Tomcat and Apache on Windows server 2008-R2 in a vmware virtualized server.

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• Problem Uninstalling Microsoft Internet Explorer

  - by Roger F. Gay

  On Windows Vista Home Premium (x64) I am trying to uninstall Microsoft Internet Explorer. The procedures explained all over the web involve going through the control panel to Programs and Features. If MSIE is listed there, then uninstall in the usual way. If it is not listed there, click Turn Windows features on and off and deactivate it there. But Internet Explorer is not listed in either place. Background: I initiated some process in MSIE a couple of months ago that caused all web pages to no longer save login information or remain logged in when requested. As you can tell from the way I described that, I don't remember what it was and have no way to simply reverse it. I had a few problems with .NET Framework as well. So, I've uninstalled all browsers except MSIE and uninstalled .NET Framework. I've reinstalled .NET Framework and all other browsers. I have not been able to uninstall MSIE. Have Tried: I tried installing over the existing installation, but auto-update must be keeping it nicely up to date. The attempt simply produced an information window telling me that my current version is more up-to-date than the new version I tried to install.

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• Windows 8.1 in a VMWare Workstation 10 guest's mouse is missing, but only sometimes

  - by Rob Perkins

  I have VMWare Workstation 10 running on a Windows 7 machine, hosting a k guest OS. Before upgrading to WS 10 I was using version 9, and the Win8 guest OS ran without difficulty or error conditions. Since upgrading and installing the most current VMWare Tools inside the guest after upgrading to version 10, there are circumstances where the mouse pointer is not visible; the mouse position appears stuck at a screen location which is not the center of the virtualized display; and mouse click and scrolling events still get processed. Once this begins happening I have to reboot the host machine to get it to stop. (VMWare Tools 9.6.1 build-1378637 is what the WS 10 software installed) The problem seems to correlate with whether the mouse is captured during Win 8.1's bootup process, before control is passed to the login screen. If I explicitly click the mouse into the guest OS and move it slowly around while the system is booting, then I see the mouse after clicking to lift the first screen and expose the password prompt, and there is never a problem within the guest. If I don't do this during bootup, there is no mouse pointer, with the symptoms listed above. I have tried removing and reinstalling VMWare tools, and the other steps published for "mouse problems" from VMWare's chaotic troubleshooting database. The problem persists. Is there a setting in the virtual machine's configuration which could prevent this behavior?

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• Deleted printers keeps coming back - and multiply

  - by MojoDK

  My users are on 2012 R2 RDS Session Host servers. I've used "Deploy Printers" (from Print Manager) to deploy 4 printers. The last week, I've had a lot of problems where users can't print. If I deleted the printer and added it again, they could print just fine. Now I've removed all printer deploying from GPO - and I have no printers in any login scripts. I did a gpupdate /force, but all the 4 printers are now listed 3 times... If I delete the printers and log off and back on, all the printers are popping up again. Sigh! This is driving me nuts. This script doesn't show any of the "SVFREJA" printers... Set objWMIService = GetObject("winmgmts:\\.\root\cimv2") Set colPrinters = objWMIService.ExecQuery ("Select * From Win32_Printer") If colPrinters.Count <> 0 Then 'If there are some network printers Dim s s = "" For Each objPrinterInstalled In colPrinters ' For each network printer s = s + objPrinterInstalled.Name + chr(13) Next msgbox s End if It gives me this result... (sry for the big picture) My problem is not with the "redirected" printers, my problem is that I have several printers with the same name (on SVFREJA) and I can't get rid of them. Any idea why I can't get rid of the "ophaned" printers??

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• How can I proxy multiple LDAP servers, and still have grouping of users on the proxy?

  - by Chris

  I have 2 problems that I'm hoping to find a common solution to. First, I need to find a way to have multiple LDAP servers (Windows AD's across multiple domains) feed into a single source for authentication. This is also needed to get applications that can't natively talk to more than one LDAP server to work. I've read this can be done with Open LDAP. Are there other solutions? Second, I need to be able to add those users to groups without being able to make any changes to the LDAP servers I'm proxying. Lastly, this all needs to work on Windows Server 2003/2008. I work for a very large organization, and to create multiple groups and have large numbers of users added to, moved between, and removed from them is no small task. This normally requires tons of paperwork and a lot of time. Time is the one thing we don't normally have; dodging the paperwork is just a plus. I have very limited experience in all this, so I'm not even sure what I'm asking will make sense. Atlassian Crowd comes close to what we need, but falls short of having it's own LDAP front end. Can anyone provide any advice or product names? Thanks for any help you can provide.

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• Weirdly high ping on direct ethernet connection?

  - by Antriel

  I bought new Lenovo IdeaCentre H430 pc and I'm having problem with high pings. Windows 7 with on-board realtek NIC. Fresh install, fully updated, drivers installed from included CD. When I start pinging router (direct 1Gb ethernet connection, 1 hop), pings start at <1ms (which is fine) and after a while they jump to 300-1000ms. I loaded up live ubuntu to test if the problem might be in HW. It's not, in ubuntu pings were always <1ms. I also noticed that when I start using connection somehow, pings go down to 1ms, but go back up when I stop using it (tested by accessing live camera feed on LAN). Power Options set to max performance. I disabled Interrupt Moderation on the NIC, didn't help. I tested it in the safe mode with networking, same problem there. It slows down our client-server based programs and I have no idea what's causing it. All I could google up was that disabling Interrupt Moderation would help, it didn't though. Anyone had similar problems? tl;nr: Computer is giving high pings to router when idle and normal pings when network is under load, it slows down our software significantly.

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• Ubuntu - No gnome-panels, no right-click, no internet, no hotkeys

  - by Darthfett

  Hey guys, I've been using Ubuntu (Maverick 10.10) on my desktop (ATI Radeon 5830) for about 3 weeks now, but all of a sudden I am unable to even use my computer. As soon as I start up, I see my desktop, with icons, but I don't see any gnome-panels, and I'm unable to get any options if I right-click. I can start programs by double clicking them. I also cannot get an internet connection. I've tried restarting gnome-panel by killing it, using Ctrl+Alt+5 to switch to a terminal (I don't have a shortcut to one on my desktop, and no hotkeys will work), but no luck. Restarting my computer has no effect upon this (I have to manually cut the power, since I don't know the terminal command). As far as I know, I have not made any changes, and I've never had any problems in the past. This started when I was playing Minecraft, but my internet crapped out, and no amount of re-trying the connection would work. I know it was my computer, as my brother's was working fine in the other room. Any clues as to what's going on? I'm more than willing to troubleshoot.

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• external drive and CentOS - Reset high speed USB device number

  - by Phil

  I have 2 external drives (3TB) and both will not work with my centOS Box. Tested them in windows ( different machine ) No problems ( 2.6.32-279.9.1.el6.i686 ) dmesg reports: usb 2-2: new high speed USB device number 3 using ehci_hcd usb 2-2: New USB device found, idVendor=2109, idProduct=0700 usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 usb 2-2: Product: USB 3.0 SATA Bridge usb 2-2: Manufacturer: VIA Labs, Inc. usb 2-2: SerialNumber: 0000000000006121 usb 2-2: configuration #1 chosen from 1 choice scsi6 : SCSI emulation for USB Mass Storage devices usb-storage: device found at 3 usb-storage: waiting for device to settle before scanning usb-storage: device scan complete scsi 6:0:0:0: Direct-Access ST3000DM 001-9YN166 CC4B PQ: 0 ANSI: 2 sd 6:0:0:0: Attached scsi generic sg3 type 0 sd 6:0:0:0: [sdd] Very big device. Trying to use READ CAPACITY(16). sd 6:0:0:0: [sdd] 5860533165 512-byte logical blocks: (3.00 TB/2.72 TiB) sd 6:0:0:0: [sdd] Write Protect is off sd 6:0:0:0: [sdd] Mode Sense: 00 06 00 00 sd 6:0:0:0: [sdd] Assuming drive cache: write through sd 6:0:0:0: [sdd] Very big device. Trying to use READ CAPACITY(16). sd 6:0:0:0: [sdd] Assuming drive cache: write through sdd: sdd1 sd 6:0:0:0: [sdd] Very big device. Trying to use READ CAPACITY(16). sd 6:0:0:0: [sdd] Assuming drive cache: write through sd 6:0:0:0: [sdd] Attached SCSI disk Tyring to use cfdisk / fdisk / gdisk or even fdisk -l results in the program hanging and dmesg reports: usb 2-2: reset high speed USB device number 3 using ehci_hcd usb 2-2: reset high speed USB device number 3 using ehci_hcd usb 2-2: reset high speed USB device number 3 using ehci_hcd I have the same 2 drives physically installed in the computer via SATA Any Ideas?

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• Office365 Exchange: Cannot open shared two calendars in Outlook

  - by Mark Williams

  The problem: Outlook won't open the calendars on another user's mailbox and and a room mailbox, even when users have permission. Note: This problem is affecting more than one account on more than one machine. So I have a room mailbox and a personal mailbox on Exchange, both with shared calendars. There is a security group called "Scheduling Users" that have editor rights on both of these calenders. The room mailbox was created using PowerShell, per the instructions posted online (http://help.outlook.com/140/ee441202.aspx). Sharing worked on both of these folders initially. Users can still access these folders using OWA. So on to the problem. When users try to open these calendars in Outlook they receive one of the following messages. The set of folders cannot be opened. Microsoft Exchange is not available. Either there are network problems or the Exchange server is down for maintenance. Cannot open this item. Cannot open the free/busy information. The attempt to log on to Microsoft Exchange has failed. What I have tried so far: Resetting the permissions on both of the mailboxes. I deleted the security group permissions on both mailboxes, applied the change, then waited a bit and gave the permissions back. Deleted the OST file of the shared calendar from the Outlook data directory That is all I have been able to find online. Any thoughts? I have been going back and forth with the Office365 support folks for a while and they seem stumped too.

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• Suddenly getting lock timeouts with MySQL

  - by Marc Hughes

  We've got a web app hosted on Amazon Web services. Our database is a multi-az RDS MySQL server running 5.1.57 and 3-4 app servers talk to it. Today, we started seeing a lot of errors along the lines of "Lock wait timeout exceeded; try restarting transaction" - almost 1% of POST requests are seeing this. There have been no modifications to the code running on the site. There have been no schema changes. We haven't had a big spike in traffic. I've been looking at the processes running, and none seem out of control. I tried scaling our RDS instance from a small to a large, with no effect. Two days ago, Amazon had some outages. As part of the recovery from that, our RDS server, and our app servers ended up in different availability zones, but all within the same region. But yesterday, everything was fine so I'm not convinced that's related. The lock timeouts are in different types of requests and occur in different InnoDB tables. I have noticed the number of open connections jumped when we started seeing problems, but they may be a symptom and not a cause. What are my next steps in debugging this?

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• Simplest DNS solution for remote offices

  - by dunxd

  I look after a bunch of remote offices that connect via VPN - a Cisco ASA 5505 in each office acts as Firewall and VPN end point. Beyond that we keep things as simple as possible in the offices to minimise the support burden. We don't have any kind of server except in offices large enough to justify having someone dedicated to IT. Basically there is the ASA, some computers, a network printer and a switch. One of the problems I am seeing in a lot of offices is that DNS requests looking up hosts inside our network often fail - I'm assuming timeouts due to the offices internet connection (they are all in developing world countries) having some sub-optimal qualities (e.g. high latency caused by VSAT segments, or packet loss. The obvious solution to this is to have some sort of local DNS service that can serve local requests - so I think it would need to do zone transfers from our Microsoft Windows 2008 R2 DNS servers at HQ. However, simply installing Windows Servers in each office is both expensive, and creates a support burden. This got me thinking about pfsense/m0n0wall on embedded devices - those can act as a DNS server, and could be configured at HQ and sent out as just something that needs to be plugged into the network and can then be forgotten about by the staff locally. Maybe there are some alternatives to the ASA 5505 that include some DNS functionality. Has anyone here dealt with the problem, either using some kind of embedded device, or found some other solution? Any gotchas or reasons to avoid what I have suggested?

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• Network access lags for Win7 when server network utilization is high

  - by Jeff Miles

  We have a Dell PE2950 file server running Windows 2008, hosting a DFS namespace of ~1.2 TB. This server has two Broadcom 1Gbps NICs teamed together. When there is high traffic going to the server across the network (greater than 200 Mbps), any Windows 7 client accessing a DFS share at the time experiences severe performance problems. For example: Computer A has an AutoCAD drawing opened directly from the DFS share. Performance is normal, not causing any issues. Computer B begins a file transfer, putting a 11GB file onto a different DFS namespace, on the same server Computer A immediately notices lag while using AutoCAD. The cursor momentarily freezes within AutoCAD every 10 seconds or so, and any browsing of the DFS share is extremely slow. Computer B completes file transfer, and performance resumes to normal for Computer A. This is only affecting Windows 7 clients, using a variety of hardware (desktop + laptop). All of our Windows XP clients see no performance impact during the file transfer. Things I have tried with no change: Had Computer A work from an entirely different RAID array from the file transfer destination Updated NIC drivers on clients and server Enabled TCP offload and receive side scaling on the server NIC (previously disabled when the issue began) Antivirus disabled during file transfer I am currently having a user test applications other than AutoCAD when the file transfer occurs, and will update the question with that result. Does anyone have any recommendations for resolution or additional troubleshooting steps?

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• Why would I need a firewall if my server is well configured?

  - by Aitch

  I admin a handful of cloud-based (VPS) servers for the company I work for. The servers are minimal ubuntu installs that run bits of LAMP stacks / inbound data collection (rsync). The data is large but not personal, financial or anything like that (ie not that interesting) Clearly on here people are forever asking about configuring firewalls and such like. I use a bunch of approaches to secure the servers, for example (but not restricted to) ssh on non standard ports; no password typing, only known ssh keys from known ips for login etc https, and restricted shells (rssh) generally only from known keys/ips servers are minimal, up to date and patched regularly use things like rkhunter, cfengine, lynis denyhosts etc for monitoring I have extensive experience of unix sys admin. I'm confident I know what I'm doing in my setups. I configure /etc files. I have never felt a compelling need to install stuff like firewalls: iptables etc. Put aside for a moment the issues of physical security of the VPS. Q? I can't decide whether I am being naive or the incremental protection a fw might offer is worth the effort of learning / installing and the additional complexity (packages, config files, possible support etc) on the servers. To date (touch wood) I've never had any problems with security but I am not complacent about it either.

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• Graphics Artifacts/ Texture Flickering

  - by Cerin

  Hey I been having some problems with artifacts in games. Sometimes textures flicker. Artifacts of various shapes and sizes show up usually after a couple games of dota 2. I built my computer almost exactly one month ago and it has been doing this pretty much from the start except before the artifacts I believe just flashed on screen fast enough to where I couldn't tell what it was but I still noticed. In dota I've seen green triangular artifacts among other things. I've tried running Furmark for a while but even though it pushes the gpu much harder than dota 2, there are still no artifacts. It maxes in furmark at about 60C and running every game I've tried on it at 40C. CPU and system temp don't usually get higher than 40C either. These are my system specs: Gigabyte Z68 Intel Motherboard 16 GB Gskill Ripjaws SDRAM DDR3 Sapphire Radeon HD 7770 GHz edition Intel Core i5-2500k (with built in gpu) Corsair 750 Watt PSU windows 7-64 bit I have the latest drivers for everything. What should I do about this? Try to RMA my graphics card? Are there other things that could be causing this?

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• Incorrect durations mp4 file created by ffmpeg (avconv)

  - by Ruslan Sharipov

  Example usage: avconv -i rtmp://maps.lo.ufanet.ru/live/10e227922b473e91f37474fa084107af -vcodec copy -an -sn -map 0 -f segment -segment_format mp4 -segment_time 60 -y %05d.mp4 avconv version 0.8.3-6:0.8.3-1+b1, Copyright (c) 2000-2012 the Libav developers built on Jun 15 2012 13:54:35 with gcc 4.7.0 HandShake: client signature does not match! Metadata: height 480.00 remote_addr: sdp_session {sdp_session,0, {sdp_o,"-","1289703354974145","1289703354974145",inet4, "10.1.12.99"}, "Media Presentation", {inet4,"0.0.0.0"}, {0,0}, [{"control","*"},{"range","npt=0.0 start 30400239.52 timeshift_duration 319250.58 timeshift_size 120000.00 width 640.00 [flv @ 0x1d36a40] Estimating duration from bitrate, this may be inaccurate Input #0, flv, from 'rtmp://maps.lo.ufanet.ru/live/10e227922b473e91f37474fa084107af': Duration: N/A, start: 0.000000, bitrate: N/A Stream #0.0: Video: h264 (Baseline), yuvj420p, 640x480 [PAR 1:1 DAR 4:3], 1k tbr, 1k tbn, 2k tbc Output #0, segment, to '%05d.mp4': Metadata: encoder : Lavf53.21.0 Stream #0.0: Video: libx264, yuvj420p, 640x480 [PAR 1:1 DAR 4:3], q=2-31, 1k tbn, 1k tbc Stream mapping: Stream #0:0 -> #0:0 (copy) Press ctrl-c to stop encoding ^Cframe= 9566 fps= 36 q=-1.0 Lsize= -0kB time=318.25 bitrate= -0.0kbits/s video:30348kB audio:0kB global headers:0kB muxing overhead -100.000071% Received signal 2: terminating. Result: serafim@yard:~/video2$ ls 00000.mp4 00001.mp4 00002.mp4 00003.mp4 00004.mp4 00005.mp4 Now try to play the files in the player, such as VLC. And that's what we get: the first fragment (00000.mp4) played well, no problems, but the second (00001.mp4 and beyond) starts the bug manifests itself, namely the file 00001.mp4 first 60 seconds black screen, but since 61 seconds starts playing the video. Attachments: https://dl.dropbox.com/u/760901/rtmp_and_mp4.zip How to get rid of the delay with black screen at the beginning of the segments? Maybe ffmpeg to pass parameters, or third-party software is able to correct the obtained segments mp4?

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• E-mail duplication problem

  - by Gavin Osborn

  I have taken out a hosting agreement with a well respected hosting provider for a couple of internet facing servers. We have deployed several applications to these servers which send various e-mails back to us for reporting purposes. Context: Each server runs Windows Server 2003 R2 with the IIS 6.0 SMTP service installed. Each application is configured to use the local instance of IIS to send e-mails. The external IP address of each server is mapped to a particular domain eg: server1.mydomain.com server2.mydomain.com These e-mails are sent from a company domain name and not the domain name of the hosted servers (eg: [email protected]) Symptoms: A small number (<1%) of e-mails sent from these applications appear to be duplicated. These are exact duplicate in terms of both content and message headers. The Fix: I contacted my hosting provider and they told me this was a common problem & instructed me to: Change the HELO response of your mail server service to a FQDN (server1.mydomain.com && server2.mydomain.com) Create a DNS A record that resolves the FQDN of your mail server to the primary IP address of your sending mail server. Create a PTR record that resolves your primary IP address back to your mail server's FQDN In the sending domain's (mycompanydomain.com) DNS zone file, add the appropriate SPF record for your hosted servers. eg: v=spf1 a mx include:mydomain -all The Problem Continues: I made all of the changes as prescribed above, I was a little hesitant because these steps seemed to suggest they were more for stopping your messages getting blocked than they were for stopping them from being duplicated - but I am certainly no expert in these matters. It has been 5 days since I applied this fix and the problem still persists. I am certain that these problems are not a bug in the software because they are 4 different applications installed on 2 different servers, all of whom are exhibiting this strange behaviour. This behaviour has also not been seen in our UAT environment. Were my hosts correct to suggest this fix? If not, does anyone know what could be the cause of this problem? Many Thanks

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• HP Photosmart C4780 printer/scanner breaks netgear WNDR3700v3 router on connection

  - by CodeJunkie

  A few months ago, we upgraded our Netgear router's firmware. Immediately, we started having trouble connecting to the internet. Each time this problem would happen, every device in the house would stop being able to make new connections to the internet. For example, you couldn't open new pages in the browser, but if Skype was running when the problem happened, you could keep talking to people. The only solution to this problem seemed to be resetting the router to factory defaults. Eventually, we solved this problem by just downgrading the router firmware. A while later, we got a new Netgear router. Almost right away, the new router started having exactly the same problems as the old one did on current firmware. The network connection would stay active and the computer would say it had an internet connection, but you couldn't do anything online except for using Skype. We eventually figured out that this happens every time our HP printer gets onto the network. Any time the printer gets onto the wireless network, the whole network stops connecting to the internet almost completely. The only thing that will fix it at that point is to reset the router to factory specs, and unplug the printer so it can't get back onto the network. The Netgear router has the latest version of the firmware, but the printer/scanner is very old. It looks to me like this problem is probably a result of a firmware conflict between the printer and the router, but I'm not sure how to fix that problem. Here's some additional information: Printer: HP Photosmart C4780 Router: WNDR3700v3 Router firmware: V1.0.0.22_1.0.17 (Stock, up to date firmware) Why would the printer getting on the network cause the router to not be able to access the internet correctly until it was reset? What can be done to allow the printer to be on the network without breaking the network for all other devices? Edit: One other thing that happens during this internet problem is that multiple computers in the house display an "IP conflict" message repeatedly, and extremely frequently (as often as every five to ten minutes, and every time a connection to the wireless is made).

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• Windows 7 & Photoshop CS5.1 - "Fonts missing" issue - I have the font!! (sort of)

  - by Tigue Von Bond

  I've noticed a really aggravating issue with Adobe Photoshop CS5.1 on at least two occasions. I downloaded a layered PSD file to work with, in the release notes it directed me to a download page for all of the font used, which was Futura Medium Condensed. I chcked and did not have any Futura fonts at all. So I downloaded and installed the font from the source provided by the provider of the PSD. I closed and reopened Photoshop and when I open the PSD file I get an error saying: Some text layers contain fonts that are missing. These layers will need to have the missing fonts replaced before they can be used for vector based output. I then go to edit the text layer and receive: The following fonts are missing for text layer "discount" Future CondensedExtraBold Font substitution will occur. Continue? If I click OK, it substitutes Myriad Pro for this layer. Didn't I download the right font? I go into the font dropdown and see I have a font with a slightly different name "Futura-CondensedExtraBold-Th Regular" I have also seen this issue with Helvetica. I have received a PSD file, same "some text layers contain fonts that are missing These..." error dialog when I open up the file - and when I go to edit a layer with text I get: The following fonts are missing for text layer "Home": Helvetica Font substitution will occur. Continue? I click continue - it substitutes Myriad Pro - and check my font list and sure enough I have a bunch of Helvetica fonts, none exactly named "Helvetica" Is this a common issue? Googling it yielded a few people with similar problems (I think all on Macs) but either no concrete help or no response. Is it that the two font names aren't EXACT matches? If that is the case is there any way of setting up Photoshop to more intelligently substitute or even set up some sort of mapping (if "Helvetica" then substitute "Helvetica Lt Std" ? Is there anything else, maybe something that I am not thinking of?

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• Ubuntu 10.10 - PC shutdown before boot shortly after BIOS loads

  - by clem

  Since installing Ubuntu 10.10 from Karmic I've started getting problems with starting up the PC. I've done a complete wipe (Boot and Nuke) of the hard drive and reinstalled Ubuntu 10.10 but the problem still occurs. There is no dual boot on the PC, just Ubuntu. Here is the problem: Each morning, when I turn the PC on from being off overnight, the PC starts up and loads the BIOS. I get the following message Verifying DMI Pool Data... K8 NPT Data Change...Update New Data to DMI!....... Then poof the computer shuts off. However, after switching the computer back on around 6 or 7 times after it's turned itself off, it will eventually boot up without any problem. Also, once up and running for a while, I can shutdown and restart the PC first time, without any issues. I have also noticed a problem with the USB mouse being recognised and once I finally get the computer booted up, I need to unplug and then plug the mouse back in to get it working. I've opened the PC up and checked the connections (cables, cards and memory) and it all seems fine. The main issue with troubleshooting this problem is I cannot test any suggestions or fixes until the next morning because once the computer is up and running it will remain so! I do not leave the computer on overnight to save energy. So.. Is this a hardware / boot software issue? This is a very odd problem and I have googled to no avail. Any suggestions?

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• Automated Syslog Error Solution Finder

  - by Dru

  Any automated syslog solution finding frameworks? I want my central syslog server to email a list of problems, their severity and suggested solutions. There have been several questions about centralising system logs and alternative log analysis systems, but I don't get the impression that any of them help with issue resolution. A little background: At work I am now literally doing the work of two people, and both jobs have expanded beyond their initial frameworks. It is not so bad as I have helpers, but they are little more than smart monkeys. While one of my predecessors [I have two, that is how I know I have the jobs of two people] set-up logwatch to email its results out, my monkeys don't have the skills necessary to identify unimportant data. This has caused all of them, and myself sadly, to setup email filters and ignore the whole thing until something goes "bang". It would be handy to have someone else tell them what is important, what is connected, and to suggest a few ways to resolve the issue (I could train then to research the solution first, ha!). My reading of the Splunk and Octopussy sites indicates that I still need to bring my own highly trained monkey to the party. Which I am several years from having.

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• AWS: Multi-region setup using single RDS instance

  - by Ion

  I'm trying to scale our web application (PHP, MySQL, memcache) in a multi-region scheme. Currently we are using a setup with two EC2 instances behind an ELB and an RDS instance, all of them in US-EAST (Virginia) region. We would like to have a presence in the EU (Ireland) region as well. This means at least a new EC2 instance there (identical to the others, serving the same application). I have copied the desired AMI, setup the new instance, setup a same ELB configuration (required for SSL termination) and configured latency-based routing in Route53. And it works as suggested. But, clients from EU have speed problems. This is due to the fact that the EU EC2 instances connect to the US-based RDS instance. As far as I know Amazon has not yet enabled RDS multi-region replication. Do you have any suggestions on how to properly speed up the whole setup while using the single RDS instance? Also, any ideas in general on how to scale things up? Ideally we would like to continue using the RDS technology for various reasons. Nevertheless, I am open to suggestions (I guess the next idea would be to host our own MySQL servers).

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