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  • PASS Summit 2011 &ndash; Part III

    - by Tara Kizer
    Well we’re about a month past PASS Summit 2011, and yet I haven’t finished blogging my notes! Between work and home life, I haven’t been able to come up for air in a bit.  Now on to my notes… On Thursday of the PASS Summit 2011, I attended Klaus Aschenbrenner’s (blog|twitter) “Advanced SQL Server 2008 Troubleshooting”, Joe Webb’s (blog|twitter) “SQL Server Locking & Blocking Made Simple”, Kalen Delaney’s (blog|twitter) “What Happened? Exploring the Plan Cache”, and Paul Randal’s (blog|twitter) “More DBA Mythbusters”.  I think my head grew two times in size from the Thursday sessions.  Just WOW! I took a ton of notes in Klaus' session.  He took a deep dive into how to troubleshoot performance problems.  Here is how he goes about solving a performance problem: Start by checking the wait stats DMV System health Memory issues I/O issues I normally start with blocking and then hit the wait stats.  Here’s the wait stat query (Paul Randal’s) that I use when working on a performance problem.  He highlighted a few waits to be aware of such as WRITELOG (indicates IO subsystem problem), SOS_SCHEDULER_YIELD (indicates CPU problem), and PAGEIOLATCH_XX (indicates an IO subsystem problem or a buffer pool problem).  Regarding memory issues, Klaus recommended that as a bare minimum, one should set the “max server memory (MB)” in sp_configure to 2GB or 10% reserved for the OS (whichever comes first).  This is just a starting point though! Regarding I/O issues, Klaus talked about disk partition alignment, which can improve SQL I/O performance by up to 100%.  You should use 64kb for NTFS cluster, and it’s automatic in Windows 2008 R2. Joe’s locking and blocking presentation was a good session to really clear up the fog in my mind about locking.  One takeaway that I had no idea could be done was that you can set a timeout in T-SQL code view LOCK_TIMEOUT.  If you do this via the application, you should trap error 1222. Kalen’s session went into execution plans.  The minimum size of a plan is 24k.  This adds up fast especially if you have a lot of plans that don’t get reused much.  You can use sys.dm_exec_cached_plans to check how often a plan is being reused by checking the usecounts column.  She said that we can use DBCC FLUSHPROCINDB to clear out the stored procedure cache for a specific database.  I didn’t know we had this available, so this was great to hear.  This will be less intrusive when an emergency comes up where I’ve needed to run DBCC FREEPROCCACHE. Kalen said one should enable “optimize for ad hoc workloads” if you have an adhoc loc.  This stores only a 300-byte stub of the first plan, and if it gets run again, it’ll store the whole thing.  This helps with plan cache bloat.  I have a lot of systems that use prepared statements, and Kalen says we simulate those calls by using sp_executesql.  Cool! Paul did a series of posts last year to debunk various myths and misconceptions around SQL Server.  He continues to debunk things via “DBA Mythbusters”.  You can get a PDF of a bunch of these here.  One of the myths he went over is the number of tempdb data files that you should have.  Back in 2000, the recommendation was to have as many tempdb data files as there are CPU cores on your server.  This no longer holds true due to the numerous cores we have on our servers.  Paul says you should start out with 1/4 to 1/2 the number of cores and work your way up from there.  BUT!  Paul likes what Bob Ward (twitter) says on this topic: 8 or less cores –> set number of files equal to the number of cores Greater than 8 cores –> start with 8 files and increase in blocks of 4 One common myth out there is to set your MAXDOP to 1 for an OLTP workload with high CXPACKET waits.  Instead of that, dig deeper first.  Look for missing indexes, out-of-date statistics, increase the “cost threshold for parallelism” setting, and perhaps set MAXDOP at the query level.  Paul stressed that you should not plan a backup strategy but instead plan a restore strategy.  What are your recoverability requirements?  Once you know that, now plan out your backups. As Paul always does, he talked about DBCC CHECKDB.  He said how fabulous it is.  I didn’t want to interrupt the presentation, so after his session had ended, I asked Paul about the need to run DBCC CHECKDB on your mirror systems.  You could have data corruption occur at the mirror and not at the principal server.  If you aren’t checking for data corruption on your mirror systems, you could be failing over to a corrupt database in the case of a disaster or even a planned failover.  You can’t run DBCC CHECKDB against the mirrored database, but you can run it against a snapshot off the mirrored database.

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  • Where did ULSTraceLog go to in the SharePoint 2010 Logging Database?

    The Logging Database is one of the many new concepts that will make the life of many SharePoint administrators quite a bit more enjoyable. In SharePoint 2007 the Unified Logging System (ULS) logged all of its data to text files, typically found on your SharePoint server in 12\LOGS. We still have that in SharePoint 2010, but besides those text files, ULS can also write the data to a database! The advantages are obvious: easy to query, one central location for all servers in the farm, easy to build...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Log incoming requests

    - by Maxim Eliseev
    We have Tomcat running on Ubuntu server. It runs a web service, open to the internet. Sometimes it has sudden spike of traffic and goes down. There is nothing unusual in Tomcat access logs. I guess because some of the requests are so 'heavy' that they never finish and hence are not recorded to Tomcat access logs. Is there a way to configure Ubuntu to log incoming requests in the following format (below)? Date, Time, URL (with query string params), IP address (of client) There should be one line per request. Each request should be logged before it is executed. Only incoming requests to ports 80 and 443 should be logged.

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  • Extended Events Code Generator v1.001 - A Quick Fix

    - by Adam Machanic
    If you're one of the estimated 3-5 people who've downloaded and are using my XE Code Generator , please note that version 1.000 has a small bug: text data (such as query text) larger than 8000 bytes is truncated. I've fixed this issue and am pleased to present version 1.001, attached to this post. Enjoy, and stay tuned for slightly more interesting enhancements! Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!...(read more)

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  • mysql join with multiple values in one column

    - by CYREX
    I need to make a query that creates 3 columns that come from 2 tables which have the following relations: TABLE 1 has Column ID that relates to TABLE 2 with column ID2 In TABLE 1 there is a column called user In TABLE 2 there is a column called names There can be 1 unique user but there can be many names associated to that user. If i do the following i get all data BUT the user column repeats itself for each name it has associated. What i want is for use to appear unique but the names columns appear with all the names associated to the user column but separated by commas, like the following: select user,names from TABLE1 left join TABLE2 on TABLE1.id = TABLE2.id This will show the users repeated everytime a name appears for that user. what i want is to appear like this: USER - NAMES cyrex - pedrox, rambo, zelda homeboy - carmen, carlos, tom, sandra jerry - seinfeld, christine ninja - soloboy etc....

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  • Add your recent Tweets to your web site.

    Twitter continues to gain in popularity, in part because it offers a rich and easy to use query API. Just for fun I made an ASP.NET Web Forms User Control to Display some recent Tweets on a web page. The tweets are displayed in a ListView as follows. Code Snippet <%@ Control Language="C#" AutoEventWireup="true" CodeBehind="MyTweets.ascx.cs" Inherits="NETOOP.Controls.MyTweets" %> <%@ OutputCache Duration="3600" VaryByParam="None"...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Move Background in AndEngine for a Racing Game

    - by Nathiya
    I am new to game development and AndEngine. I have small query about racing game. I am going to develop a bike racing game. For bike racing game we will move the background or the player. I am tried with andengine autoparallax background. But I didn't got the correct answer. I need to do a background like these screenshots in SpeedMoto. Can anyone help me to set the background.

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  • Removing date from Google SERP

    - by Tom Gullen
    We are going through our site analysing the SEO. I find that sometimes on a google results page, some results show a date, others don't. Example (from same query): I prefer the result not to have the date in it, as 20 Oct 2009 probably has an adverse effect on the clickability of the result. Is this Google putting it in? Or the page itself? Or a combination of both (IE, if over a certain age, it includes date). The two URLs are: http://www.scirra.com/forum/perlin-noise-plugin_topic38498.html http://www.scirra.com/forum/dungeon-maze-generator_topic40611.html Any way to remove the dates? I'm thinking, if the age of the thread is 4 months don't display the date on the page, then Google might not find a date reference for it?

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  • Shows how to use AutocompleteExtender to populate subjects and databind quotations via Entity Framew

    This article will focus on a database of famous quotations that I"ve pared down to a downloadable size for a demo, and how to wire up the AJAX Toolkit autocomplete extender to a textbox that is used to typeahead a Subject. When the ClientItemSelected event fires, the Display button Click is invoked, and this causes an EF query to display the matching quotes in a DataList.  read moreBy Peter BrombergDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Shows how to use AutocompleteExtender to populate subjects and databind quotations via Entity Framew

    This article will focus on a database of famous quotations that I"ve pared down to a downloadable size for a demo, and how to wire up the AJAX Toolkit autocomplete extender to a textbox that is used to typeahead a Subject. When the ClientItemSelected event fires, the Display button Click is invoked, and this causes an EF query to display the matching quotes in a DataList.  read moreBy Peter BrombergDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • UML Class diagrams with Java packages?

    - by loosebruce
    I am trying to model in UML 2.0 a Java servlet application that has three classes Servlet class; essentially a main class that acts as the controller DatabaseLogic; contains methods for database operations XMLBuilder; builds an XML from a query result string The classes use a variety of packages from the Java library. I am unsure how to model this in UML Do I have to create a package and show which libraries are used for each individual class or can I just have one large package in the diagram with all the libraries showing which classes have dependencies on which. As per this diagram This is my first time working with java properly (im a C++ guy) Apart from being a bit messy , is this a correct UML representation of the system I described? Does a Package in UML mean the same as a Package in Java?

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  • The Fantastic 4 Meets the Moleman, Parts 1 and 2 [Classic Radio Show from 1975]

    - by Asian Angel
    Are you ready for a Marvel super hero blast from the past? Then sit back and get ready to enjoy twenty-two minutes of classic radio show goodness from 1975 as the Fantastic 4 meets the Moleman! Special Note: Bill Murray plays the part of the Human Torch in this two part episode. You can enjoy more of these classic Fantastic 4 radio episodes by visiting the videos search query page linked below: Fantastic 4 Radio Shows – MrWaltherppk1 [YouTube] HTG Explains: What Is Windows RT and What Does It Mean To Me? HTG Explains: How Windows 8′s Secure Boot Feature Works & What It Means for Linux Hack Your Kindle for Easy Font Customization

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  • Which kind of public sitemap should I build for a search based navigation site

    - by Noam
    I have a search based navigation web-site. Each query has filters as well as sort-by. The search results point to end-pages inside the site. Each of those pages has many outlinks to other end-pages. Currently I have a XML sitemap which directs crawlers to all the end pages. I'm trying to add a silo sitemap directory to improve SEO. Assuming this is the right direction I have a couple of options: end pages sorted alphabetically. Pages by major search filters, and then divide alphabetically. Pages for every filter and cross option between them and the sort-by. Which would you recommend and why? NOTE: I'm not referring to a XML sitemap.

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  • Sample Code and Slides from DevConnection Germany

    - by Stephen Walther
    Thank you everyone who came to my three talks this week at DevConnections Germany!  I really enjoyed my time in Karlsruhe. Here are the slides and sample code for the three talks:   jQuery Templates In this talk, I discuss how you can take advantage of jQuery templates when building both ASP.NET Web Forms and ASP.NET MVC applications. I demonstrate several advanced features of templates such as wrapped templates and remote templates. Download the slides Download the code   HTML5 In this talk, I discuss the features of HTML5 which matter most when building database-driven web applications. I demonstrate WebSockets, Web Workers, Web Storage, IndexedDB, and Offline Web Applications. Download the slides Download the code   jQuery + OData In this talk, I demonstrate how you can build entire web applications by taking advantage of jQuery and OData. I demonstrate how you can use jQuery and OData to both query and update database data. I also discuss two approaches for supporting validation. Download the slides Download the code

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  • TFS: Work Items values from External Databases

    - by javarg
    A common question in TFS forums is how to populate list items from external sources in Work Items. Well, there is not a specific functionality to integrate Work Items with external databases or systems when designing them. Actually, you will need to associate your Work Items fields with Global Lists and then have some automated process update this global list regularly. Download this ImportGlobalList.zip file. I’ve put together a simple class (TfsGlobalList) that you can use to update global list items from a .NET application. You could for example, create a simple Console App and schedule it using Windows Scheduler. This App would query a database and then update a TFS Global List using the provided code. Note: the provided code must be run under an account with modify Global List permissions in TFS. Note: remember to refresh Team Explorer in order to see updates in Work Item field values. Enjoy!  

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  • What are some easy techniques to scan books for new information?

    - by aditya menon
    I find it irresistible to keep purchasing cheap programming and technical e-books in fields such as Drupal, PHP, etc., and also compulsively download free material made available such as those from Microsoft's developer blog... The main problem with the large library I've developed is that there are many chapters (especially the first few) in these books packed with information I already know, but with helpful tidbits hidden in between. The logical step would be to skip those chapters and read the ones I don't seem to know anything about, but I'm afraid I may lose out on really important information this way. But naturally it is tedious to have to read about variables, functions and objects all over again when you are trying to know more about the Registry pattern, for example. It's hard to research on the net for this, because my question itself seems vague and difficult to formulate into a single search query. I need people-advice - what do you do in this situation?

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  • Always disable the 8.3 name creation on Windows before installing WebCenter Content or WebLogic Server

    - by Kevin Smith
    You should always disable the 8.3 name creation feature when installing WebCenter Content on a Windows platform. The installs will normally work without it disabled, but you will find the weird 8.3 file and directory names in all the config files. Disabling it can also improve performance. On Windows XP and Windows Server 2003 and above you can do it with this command: fsutil.exe behavior set disable8dot3 1 To make sure it is disabled you can run this command to check: fsutil.exe behavior query disable8dot3 If the 8.3 file name creation is disabled you will see the following output from the command: The registry state of NtfsDisable8dot3NameCreation is 1 (Disable 8dot3 name creation on all volumes). Here is a Microsoft note on how to do this on Windows 2000 and Windows NT. How to Disable the 8.3 Name Creation on NTFS Partitions

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  • Why is my page ranked *very* low in Google? [closed]

    - by duality_
    I have created a web site mianatura.net that doesn't even rank in the top 100 results in Google for the query "Mia Natura". I have the text Mia Natura in the domain, <title>, <h1>, I have the site in Google Webmaster Tools, the site is crawled (finding 172 results for site:mianatura.net). I have checked my standing manually (going through the SERPs), using What Page of Search Am I on and diyseo. The site is not involved in any dubious link building campaigns (as far as I know). So what's going on?

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  • Is Java's ElementCollection Considered a Bad Practice?

    - by SoulBeaver
    From my understanding, an ElementCollection has no primary key, is embedded with the class, and cannot be queried. This sounds pretty hefty, but it allows me the comfort of writing an enum class which also helps with internationalization (using the enum key for lookup in my ResourceBundle). Example: We have a user on a media site and he can choose in which format he downloads the files @Entity @Table(name = "user") public class User { /* snip other fields */ @Enumerated @ElementCollection( targetClass = DownloadFilePreference.class, fetch = FetchType.EAGER ) @CollectionTable(name = "download_file_preference", joinColumns = @JoinColumn(name = "user_id") ) @Column(name = "name") private Set<DownloadFilePreference> downloadFilePreferences = new HashSet<>(); } public enum DownloadFilePreference { MP3, WAV, AIF, OGG; } This seems pretty great to me, and I suppose it comes down to "it depends on your use case", but I also know that I'm quite frankly only an initiate when it comes to Database design. Some best practices suggest to never have a class without a primary key- even in this case? It also doesn't seem very extensible- should I use this and gamble on the chance I will never need to query on the FilePreferences?

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  • Why use link classes in oql instead of classes that contain links

    - by Isaac
    itop abstracts its very complex database design with an object query language (oql). For this there are classes definded, like 'Ticket' and 'Server'. Now a Ticket usually is linked to a Server. In my naive way I would give the Ticket class an attribute 'affected_server_list', where I could reference the affected servers. itop does it different: neither Servers nor Tickets know of each other. Instead there is a class 'linkTicketToServer', which provides the link between the two. The first thing I noticed is that it makes oql queries more complex. So I wondered why they designed it this way. One thing that occured to me is that it allows for more flexiblity, in that I can add links without modifying the original classes. Is this allready why one would implement it this way, or are there other reasons for this kind of design?

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  • How to Set Background for Racing Game

    - by Nathiya
    I am new to game development and AndEngine. I have small query about racing game. I am going to develop a bike racing game. For bike racing game we will move the background or the player. I am tried with andengine autoparallax background. But I didn't got the correct answer. I need to do a background like these screenshots in SpeedMoto. Can anyone help me to set the background.

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  • My Red Gate Experience

    - by Colin Rothwell
    I’m Colin, and I’ve been an intern working with Mike in publishing on Simple-Talk and SQLServerCentral for the past ten weeks. I’ve mostly been working “behind the scenes”, making improvements to the spam filtering, along with various other small tweaks. When I arrived at Red Gate, one of the first things Mike asked me was what I wanted to get out of the internship. It wasn’t a question I’d given a great deal of thought to, but my immediate response was the same as almost anybody: to support my growing family. Well, ok, not quite that, but money was certainly a motivator, along with simply making sure that I didn’t get bored over the summer. Three months is a long time to fill, and many of my friends end up getting bored, or worse, knitting obsessively. With the arrogance which seems fairly common among Cambridge people, I wasn’t expecting to really learn much here! In my mind, the part of the year where I am at Uni is the part where I learn things, whilst Red Gate would be an opportunity to apply what I’d learnt. Thankfully, the opposite is true: I’ve learnt a lot during my time here, and there has been a definite positive impact on the way I write code. The first thing I’ve really learnt is that test-driven development is, in general, a sensible way of working. Before coming, I didn’t really get it: how could you test something you hadn’t yet written? It didn’t make sense! My problem was seeing a test as having to test all the behaviour of a given function. Writing tests which test the bare minimum possible and building them up is a really good way of crystallising the direction the code needs to grow in, and ensures you never attempt to write too much code at time. One really good experience of this was early on in my internship when Mike and I were working on the query used to list active authors: I’d written something which I thought would do the trick, but by starting again using TDD we grew something which revealed that there were several subtle mistakes in the query I’d written. I’ve also been awakened to the value of pair programming. Whilst I could sort of see the point before coming, I also thought that it was impossible that two people would ever get more done at the same computer than if they were working separately. I still think that this is true for projects with pieces that developers can easily work on independently, and with developers who both know the codebase, but I’ve found that pair programming can be really good for learning a code base, and for building up small projects to the point where you can start working on separate components, as well as solving particularly difficult problems. Later on in my internship, for my down tools week project, I was working on adding Python support to Glimpse. Another intern and I we pair programmed the entire project, using ping pong pair programming as much as possible. One bonus that this brought which I wasn’t expecting was that I found myself less prone to distraction: with someone else peering over my shoulder, I didn’t have the ever-present temptation to open gmail, or facebook, or yammer, or twitter, or hacker news, or reddit, and so on, and so forth. I’m quite proud of this project: I think it’s some of the best code I’ve written. I’ve also been really won over to the value of descriptive variables names. In my pre-Red Gate life, as a lone-ranger style cowboy programmer, I’d developed a tendency towards laziness in variable names, sometimes abbreviating or, worse, using acronyms. I’ve swiftly realised that this is a bad idea when working with a team: saving a few key strokes is inevitably not worth it when it comes to reading code again in the future. Longer names also mean you can do away with a majority of comments. I appreciate that if you’ve come up with an O(n*log n) algorithm for something which seemed O(n^2), you probably want to explain how it works, but explaining what a variable name means is a big no no: it’s so very easy to change the behaviour of the code, whilst forgetting about the comments. Whilst at Red Gate, I took the opportunity to attend a code retreat, which really helped me to solidify all the things I’d learnt. To be completely free of any existing code base really lets you focus on best practises and think about how you write code. If you get a chance to go on a similar event, I’d highly recommend it! Cycling to Red Gate, I’ve also become much better at fitting inner tubes: if you’re struggling to get the tube out, or re-fit the tire, letting a bit of air out usually helps. I’ve also become quite a bit better at foosball and will miss having a foosball table! I’d like to finish off by saying thank you to everyone at Red Gate for having me. I’ve really enjoyed working with, and learning from, the team that brings you this web site. If you meet any of them, buy them a drink!

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • Winnipeg SQL Server UG April Event &ndash; How To Do An Index Review

    - by D'Arcy Lussier
    April Event - How to Do an Index Review April 14th, 2010 5:30 - 8:00 17th Floor Conference Room, Richardson Building One Lombard Place, Winnipeg Pizza and Drinks Provided! Did you know that SQL Server 2005+ keeps query execution statistics, index usage statistics and even missing index statistics?  Learn how to access this information and use it to help you make good decisions about what your database really needs in terms of indexes in a lot less time than you might think an index review should take.  There are 6 or 7 (depending on your version of SQL server) DMVs (dynamic management views) to look at which reveal a lot about your database and how you can improve its performance. To register for this event, please click HERE to register!

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  • How do you globally set the default browser using KDE4?

    - by wishi
    Hi! I'm using awesome-wm on Kubuntu 10.10. I like some of the KDE tools... like choqok. Thing is, that within awesome wm it seems to be impossible to set a default browser, because KDE4 settings overwrite the generally desired settings: To illustrate the problem: % xdg-mime query default text/html chromium-browser.desktop And from ~/.kde/share/config/kdeglobals [General] BrowserApplication=firefox.desktop Which does in no way make sense to me. If I set Firefox as default xdg-mime should not have Chrome. In fact I want Firefox. So how do I globally once and for all, across all frameworks, define Firefox as default? Best, Marius p.s.: I should probably mention, that clicking in Choqok starts Konqueror...

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