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• Expanding the Partner Ecosystem with Third-Party Plug-ins

  - by Joe Diemer

  Oracle Enterprise Manager’s extensibility capabilities are designed to allow customers and partners to adapt Enterprise Manager for management of heterogeneous environments with Plug-ins and Connectors.  Third-party developers continue to take advantage of Oracle Enterprise Manager’s Extensibility Development Kit (EDK) to build plug-ins to Enterprise Manager 12c, such as F5’s BIG IP Plug-in and Entuity’s Eye of the Storm Network Management Plug-In.  Partners can also validate their plug-ins through the Oracle Validated Integration (OVI) program, which assures customers that the plug-in has been tested and is functionally and technically sound, is designed in a reliable and standardized manner, and operates and performs as documented.   Two very recent examples of partners which have beta versions of their plug-ins are Blue Medora's VMware vSphere plug-in and the NetApp Storage plug-in.  VMware vSphere Plug-in by Blue Medora Blue Medora, an Oracle Partner Network (OPN) “Gold” member, which just announced that it is now signing up customers to try a beta version of their new VMware vSphere plug-in for Enterprise Manager 12c.  According to Blue Medora, the vSphere plug-in monitors critical VMware metrics (CPU, Memory, Disk, Network, etc) at the Host, VM, Cluster and Resource Pool levels.  It has minimal performance impact via an “agentless” approach that requires no installation directly on VMware servers.  It has discovery capabilities for VMware Datacenters, ESX Hosts, Clusters, Virtual Machines, and Datastores.  It offers integration of native VMware Events into Enterprise Manager, and it provides over 300 VMware-related health, availability, performance, and configuration metrics.  It comes with more than 30 out-of-the-box pre-defined thresholds and can manage VMware via a series of jobs split between cluster, host and VM target types.The company reports that the Enterprise Manager 12c plug-in supports vSphere versions 4.0, 4.5 and 5.0.  Platforms supported include Linux 64-bit, Windows, AIX and Solaris SPARC and x86.  Information about the plug-in, including how to sign up for the beta, is available at their web site at http://bluemedora.com after selecting the "Products" tab. NetApp Storage Plug-in NetApp believes the combination of storage system monitoring with comprehensive management of Oracle systems with Enterprise Manager will help customers reduce the cost and complexity of managing applications that rely on NetApp storage and Oracle technologies.  So, NetApp built a plug-in and reports that it has comprehensive availability and performance information for NetApp storage systems.  Using the plug-in, Oracle Enterprise Manager customers with NetApp storage solutions can track the association between databases and storage components and thereby respond to faults and IO performance bottlenecks quickly. With the latest configuration management capabilities, one can also perform drift analysis to make sure all storage systems are configured as per established gold standards. The company is also now signing up beta customers, which can be done at the NetApp Communities site at https://communities.netapp.com/groups/netapp-storage-system-plug-in-for-oem12c-beta. Learn More about Enterprise Manager Extensibility More plug-ins from other partners are soon to come, which I'll be reporting on them here.  To learn more about Enterprise Manager and how customers and partners can build plug-ins using the EDK to manage a multi-vendor data center, go to http://oracle.com/enterprisemanager in the Heterogeneous Management solution area.  The site also lists the plug-ins available with information on how to obtain them.  More info about the Oracle Validated Integration program can be found at the OPN Enterprise Manager Knowledge Zone in the "Develop" tab.

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• My Dog, Cross-Channel Shopping, and Fusion SCM

  - by Kathryn Perry

  A guest post by Mark Carson, Director, Oracle Fusion Supply Chain Management I was walking my dog Max in an open space behind my house. As we tromped through the tall weeds I remembered it is tick season and that I should get Max some protection. While he sniffed merrily in the tick infested brush, I started shopping in the middle of an open field on my phone. I thought it would be convenient to pick up the tick medicine from a pet store on the way home. Searching the pet store website I saw that they had the medicine, but there was no information on whether the store had any in stock and there were no options for shipping it to the store for pickup. I could return it, but not pick it up which seamed kind of odd. I really didn't feel like making calls to the local stores to find out if they had it. Since the product is popular, I tried one of the large 'everything' stores. Browsing its website I could see that it could be shipped to me, shipped to the store for free, and that the store nearest to me had it in stock. Needless to say, this store became a better option. This experience is a small example of why retailers, distributors, and manufactures have placed a high priority on enabling 'cross-channel commerce.' Shoppers like you and me expect to be able to search, compare, buy and return products on-line and over the phone using a variety of devices including PDAs, tablets and in-store kiosks. The pet store lost my business because its web channel had limited information about its stores. I have spoken with many customers and prospects about cross-channel commerce. They all realize the business implications and urgency behind cross-channel commerce but recognize there are challenges to enable it. New and existing applications must be integrated together globally through a consistent cross-channel business process. Integration is required between applications that provide the initial shopping experience and delivery applications associated with warehouses, stores, and partners. The enablement must be accomplished in a flexible way to react to fast-changing product portfolios and new acquisitions, while at the same time minimizing costs through reuse of existing systems. Meanwhile, the business must continue to grow and decision makers need to balance new capability with peak seasons. The challenges above are not unique to retail. Any customer in any industry who has multiple points for capturing orders and multiple points for fulfilling orders will face these challenges. With this in mind, we had a unique opportunity in Fusion SCM to re-think how to build a set of modular and flexible applications in the order management space that would make these challenges easier to conquer. The results are Fusion Distributed Order Orchestration and Global Order Promising. These applications can help companies, such as the pet store, enable true cross-channel commerce. The apps provide highly adaptable and flexible business processes to automate order orchestration across multiple cross-channel systems. They also show a global view of supply across warehouses, stores, and partners for real-time availability and more accurate order promising. Additional capability includes a standards-based integration framework for seamless execution and the ability to reuse existing systems for faster and lower cost implementations. OK, that was a mouthful of features and benefits. As Max waited to cross the street (he can do basic math too), I wondered if he could relate. He does not care about leash laws, pick-up courtesy, where he can/can't walk, what time of day it is, or even ticks. He does not care about how all these things could make walking complicated. He just wants to walk. Similarly, customers just want to shop and companies just want to make it easier to sell and deliver. You can learn more about Distributed Order Orchestration and Global Order Promising in cross-channel here.

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• Oracle MDM Maturity Model

  - by David Butler

  A few weeks ago, I discussed the results of a survey conducted by Oracle’s Insight team. The survey was based on the data management maturity model that the Oracle Insight team has developed over the years as they analyzed customer IT organizations to help them get more out of everything they already have. I thought you might like to learn more about the maturity model itself. It can help you figure out where you stand when it comes to getting your organizations data management act together. The model covers maturity levels around five key areas: Profiling data sources; Defining a data strategy; Defining a data consolidation plan; Data maintenance; and Data utilization. Profile data sources: Profiling data sources involves taking an inventory of all data sources from across your IT landscape. Then evaluate the quality of the data in each source system. This enables the scoping of what data to collect into an MDM hub and what rules are needed to insure data harmonization across systems. Define data strategy: A data strategy requires an understanding of the data usage. Given data usage, various data governance requirements need to be developed. This includes data controls and security rules as well as data structure and usage policies. Define data consolidation strategy: Consolidation requires defining your operational data model. How integration is to be accomplished. Cross referencing common data attributes from multiple systems is needed. Synchronization policies also need to be developed. Data maintenance: The desired standardization needs to be defined, including what constitutes a ‘match’ once the data has been standardized. Cleansing rules are a part of this methodology. Data quality monitoring requirements also need to be defined. Utilize the data: What data gets published, and who consumes the data must be determined. How to get the right data to the right place in the right format given its intended use must be understood. Validating the data and insuring security rules are in place and enforced are crucial aspects for full no-risk data utilization. For each of the above data management areas, a maturity level needs to be assessed. Where your organization wants to be should also be identified using the same maturity levels. This results in a sound gap analysis your organization can use to create action plans to achieve the ultimate goals. Marginal is the lowest level. It is characterized by manually maintaining trusted sources; lacking or inconsistent, silo’d structures with limited integration, and gaps in automation. Stable is the next leg up the MDM maturity staircase. It is characterized by tactical MDM implementations that are limited in scope and target a specific division.  It includes limited data stewardship capabilities as well. Best Practice is a serious MDM maturity level characterized by process automation improvements. The scope is enterprise wide. It is a business solution that provides a single version of the truth, with closed-loop data quality capabilities. It is typically driven by an enterprise architecture group with both business and IT representation.   Transformational is the highest MDM maturity level. At this level, MDM is quantitatively managed. It is integrated with Business Intelligence, SOA, and BPM. MDM is leveraged in business process orchestration. Take an inventory using this MDM Maturity Model and see where you are in your journey to full MDM maturity with all the business benefits that accrue to organizations who have mastered their data for the benefit of all operational applications, business processes, and analytical systems. To learn more, Trevor Naidoo and I have written the Oracle MDM Maturity Model whitepaper. It’s free, so go ahead and download it and use it as you see fit.

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• Organization &amp; Architecture UNISA Studies &ndash; Chap 6

  - by MarkPearl

  Learning Outcomes Discuss the physical characteristics of magnetic disks Describe how data is organized and accessed on a magnetic disk Discuss the parameters that play a role in the performance of magnetic disks Describe different optical memory devices Magnetic Disk The way data is stored on and retried from magnetic disks Data is recorded on and later retrieved form the disk via a conducting coil named the head (in many systems there are two heads) The writ mechanism exploits the fact that electricity flowing through a coil produces a magnetic field. Electric pulses are sent to the write head, and the resulting magnetic patterns are recorded on the surface below with different patterns for positive and negative currents The physical characteristics of a magnetic disk   Summarize from book   The factors that play a role in the performance of a disk Seek time – the time it takes to position the head at the track Rotational delay / latency – the time it takes for the beginning of the sector to reach the head Access time – the sum of the seek time and rotational delay Transfer time – the time it takes to transfer data RAID The rate of improvement in secondary storage performance has been considerably less than the rate for processors and main memory. Thus secondary storage has become a bit of a bottleneck. RAID works on the concept that if one disk can be pushed so far, additional gains in performance are to be had by using multiple parallel components. Points to note about RAID… RAID is a set of physical disk drives viewed by the operating system as a single logical drive Data is distributed across the physical drives of an array in a scheme known as striping Redundant disk capacity is used to store parity information, which guarantees data recoverability in case of a disk failure (not supported by RAID 0 or RAID 1) Interesting to note that the increase in the number of drives, increases the probability of failure. To compensate for this decreased reliability RAID makes use of stored parity information that enables the recovery of data lost due to a disk failure.   The RAID scheme consists of 7 levels…   Category Level Description Disks Required Data Availability Large I/O Data Transfer Capacity Small I/O Request Rate Striping 0 Non Redundant N Lower than single disk Very high Very high for both read and write Mirroring 1 Mirrored 2N Higher than RAID 2 – 5 but lower than RAID 6 Higher than single disk Up to twice that of a signle disk for read Parallel Access 2 Redundant via Hamming Code N + m Much higher than single disk Highest of all listed alternatives Approximately twice that of a single disk Parallel Access 3 Bit interleaved parity N + 1 Much higher than single disk Highest of all listed alternatives Approximately twice that of a single disk Independent Access 4 Block interleaved parity N + 1 Much higher than single disk Similar to RAID 0 for read, significantly lower than single disk for write Similar to RAID 0 for read, significantly lower than single disk for write Independent Access 5 Block interleaved parity N + 1 Much higher than single disk Similar to RAID 0 for read, lower than single disk for write Similar to RAID 0 for read, generally  lower than single disk for write Independent Access 6 Block interleaved parity N + 2 Highest of all listed alternatives Similar to RAID 0 for read; lower than RAID 5 for write Similar to RAID 0 for read, significantly lower than RAID 5  for write   Read page 215 – 221 for detailed explanation on RAID levels Optical Memory There are a variety of optical-disk systems available. Read through the table on page 222 – 223 Some of the devices include… CD CD-ROM CD-R CD-RW DVD DVD-R DVD-RW Blue-Ray DVD Magnetic Tape Most modern systems use serial recording – data is lade out as a sequence of bits along each track. The typical recording used in serial is referred to as serpentine recording. In this technique when data is being recorded, the first set of bits is recorded along the whole length of the tape. When the end of the tape is reached the heads are repostioned to record a new track, and the tape is again recorded on its whole length, this time in the opposite direction. That process continued back and forth until the tape is full. To increase speed, the read-write head is capable of reading and writing a number of adjacent tracks simultaneously. Data is still recorded serially along individual tracks, but blocks in sequence are stored on adjacent tracks as suggested. A tape drive is a sequential access device. Magnetic tape was the first kind of secondary memory. It is still widely used as the lowest-cost, slowest speed member of the memory hierarchy.

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• Replicating between Cloud and On-Premises using Oracle GoldenGate

  - by Ananth R. Tiru

  Do you have applications running on the cloud that you need to connect with the on premises systems. The most likely answer to this question is an astounding YES!  If so, then you understand the importance of keep the data fresh at all times across the cloud and on-premises environments. This is also one of the key focus areas for the new GoldenGate 12c release which we announced couple of week ago via a press release. Most enterprises have spent years avoiding the data “silos” that inhibit productivity. For example, an enterprise which has adopted a CRM strategy could be relying on an on-premises based marketing application used for developing and nurturing leads. At the same time it could be using a SaaS based Sales application to create opportunities and quotes. The sales and the marketing teams which use these systems need to be able to access and share the data in a reliable and cohesive way. This example can be extended to other applications areas such as HR, Supply Chain, and Finance and the demands the users place on getting a consistent view of the data. When it comes to moving data in hybrid environments some of the key requirements include minimal latency, reliability and security: Data must remain fresh. As data ages it becomes less relevant and less valuable—day-old data is often insufficient in today’s competitive landscape. Reliability must be guaranteed despite system or connectivity issues that can occur between the cloud and on-premises instances. Security is a key concern when replicating between cloud and on-premises instances. There are several options to consider when replicating between the cloud and on-premises instances. Option 1 – Secured network established between the cloud and on-premises A secured network is established between the cloud and on-premises which enables the applications (including replication software) running on the cloud and on-premises to have seamless connectivity to other applications irrespective of where they are physically located. Option 2 – Restricted network established between the cloud and on-premises A restricted network is established between the cloud and on-premises instances which enable certain ports (required by replication) be opened on both the cloud and on the on-premises instances and white lists the IP addresses of the cloud and on-premises instances. Option 3 – Restricted network access from on-premises and cloud through HTTP proxy This option can be considered when the ports required by the applications (including replication software) are not open and the cloud instance is not white listed on the on-premises instance. This option of tunneling through HTTP proxy may be only considered when proper security exceptions are obtained. Oracle GoldenGate Oracle GoldenGate is used for major Fortune 500 companies and other industry leaders worldwide to support mission-critical systems for data availability and integration. Oracle GoldenGate addresses the requirements for ensuring data consistency between cloud and on-premises instances, thus facilitating the business process to run effectively and reliably. The architecture diagram below illustrates the scenario where the cloud and the on-premises instance are connected using GoldenGate through a secured network In the above scenario, Oracle GoldenGate is installed and configured on both the cloud and the on-premises instances. On the cloud instance Oracle GoldenGate is installed and configured on the machine where the database instance can be accessed. Oracle GoldenGate can be configured for unidirectional or bi-directional replication between the cloud and on premises instances. The specific configuration details of Oracle GoldenGate processes will depend upon the option selected for establishing connectivity between the cloud and on-premises instances. The knowledge article (ID - 1588484.1) titled ' Replicating between Cloud and On-Premises using Oracle GoldenGate' discusses in detail the options for replicating between the cloud and on-premises instances. The article can be found on My Oracle Support. To learn more about Oracle GoldenGate 12c register for our launch webcast where we will go into these new features in more detail.   You may also want to download our white paper "Oracle GoldenGate 12c Release 1 New Features Overview" I would love to hear your requirements for replicating between on-premises and cloud instances, as well as your comments about the strategy discussed in the knowledge article to address your needs. Please post your comments in this blog or in the Oracle GoldenGate public forum - https://forums.oracle.com/community/developer/english/business_intelligence/system_management_and_integration/goldengate

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• Customers Discuss: Real-World Operational Reporting with Oracle GoldenGate

  - by Irem Radzik

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} As businesses leverage business intelligence and analytics for day-to-day decision making, operational reporting solutions become more and more common. While some companies can use their production OLTP system for running operational reports, for many it is too much overhead and performance impact for transaction processing systems.  Oracle GoldenGate’s real-time data integration capabilities enable companies to create a real-time replica of their OLTP systems, dedicated for operational reporting. This instance can be optimized for the reports needed as well such as containing only the tables needed from the source. Oracle GoldenGate has certified solutions for many Oracle applications such as EBusiness Suite, Peoplesoft, JD Edwards, to offload operational reporting to another reporting server that has real-time data feeding from the production system. At Oracle OpenWorld we will be hearing from a panel of Oracle GoldenGate customers how they deployed GoldenGate for operational reporting. Comcast, Turk Telekom, and Raymond James will be sharing their experiences and the benefits achieved when implementing GoldenGate’s solution. If you have performance degradation in your production systems due to reporting or ad-hoc queries, and you will be at OpenWorld, don’t miss this informative session: Real-World Operational Reporting with Oracle GoldenGate: Customer Panel-- Tuesday Oct 2nd 11:45am Mascone West 3005. For other data integration sessions at OpenWorld, please check our Focus-On document.  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} If you cannot attend OpenWorld, please check out related white paper “Using Oracle GoldenGate to Achieve Operational Reporting for Oracle Applications” to learn more.

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• Taking HRMS to the Cloud to Simplify Human Resources Management

  - by HCM-Oracle

  By Anke Mogannam With human capital management (HCM) a top-of-mind issue for executives in every industry, human resources (HR) organizations are poised to have their day in the sun—proving not just their administrative worth but their strategic value as well.  To make good on that promise, however, HR must modernize. Indeed, if HR is to act as an agent of change—providing the swift reallocation of employees  and the rapid absorption of employee data required for enterprises to shift course on a dime—it must first deal with the disruptive change at its own front door. And increasingly, that means choosing the right technology and human resources management system (HRMS) for managing the entire employee lifecycle. Unfortunately, for most organizations, this task has proved easier said than done. This is because while much has been written about advances in HRMS technology, until recently, most of those advances took the form of disparate on-premises solutions designed to serve very specific purposes. Although this may have resulted in key competencies in certain areas, it also meant that processes for core HR functions like payroll and benefits were being carried out in separate systems from those used for talent management, workforce optimization, training, and so on. With no integration—and no single system of record—processes were disconnected, ease of use was impeded, user experience was diminished, and vital data was left untapped.  Today, however, that scenario has begun to change, and end-to-end cloud-based HCM solutions have moved from wished-for innovations to real-life solutions. Why, then, have HR organizations been so slow in adopting them? The answer—it would seem—is, “It’s complicated.” So complicated, in fact, that 45 percent of the respondents to PwC’s “Annual HR Technology Survey” (for 2013) reported having no formal HR software roadmap, and 40 percent stated that they “did not know” whether their organizations would be increasing their use of cloud or software as a service (SaaS) for HR.  Clearly, HR organizations need help sorting through the morass of HR software options confronting them. But just as clearly, there’s an enormous opportunity awaiting those that do. The trick will come in charting a course that allows HR to leverage existing technology while investing in the cloud-based solutions that will deliver the end-to-end processes, easy-to-understand analytics, and superior adaptability required to simplify—and add value to—every aspect of employee management. The Opportunity therefore is to cut costs, drive Innovation, and increase engagement by moving to cloud-based HCM.  Then you will benefit from one Interface, leverage many access points, and  gain at-a-glance insight across your entire workforce. With many legacy on-premises HR systems not being efficient anymore and cloud-based, integrated systems that span the range of HR functions finally reaching maturity, the time is ripe for moving core HR to the cloud. Indeed, for the first time ever there are more HRMS replacement initiatives than HRMS upgrade initiatives under way, and the majority of them involve moving to the cloud per Cedar Crestone’s 2013-2014 HRMS survey. To learn how you can launch your own cloud HCM initiative and begin using HR to power the enterprise, visit Oracle HRMS in the Cloud and Oracle’s new customer 2 cloud program. Anke Mogannam brings more than 16 years of marketing and human capital management experience in the technology industries to her role at Oracle where she is part of the Human Capital Management applications marketing team. In that role, Anke drives content marketing, messaging, go-to-market activities, integrated marketing campaigns, and field enablement. Prior to joining Oracle, Anke held several roles in communications, marketing, HCM product strategy and product management at PeopleSoft, SAP, Workday and Saba. Follow her on Twitter @amogannam

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• ARTS Reference Model for Retail

  - by Sanjeev Sharma

  Consider a hypothetical scenario where you have been tasked to set up retail operations for a electronic goods or daily consumables or a luxury brand etc. It is very likely you will be faced with the following questions: What are the essential business capabilities that you must have in place?  What are the essential business activities under-pinning each of the business capabilities, identified in Step 1? What are the set of steps that you need to perform to execute each of the business activities, identified in Step 2? Answers to the above will drive your investments in software and hardware to enable the core retail operations. More importantly, the choices you make in responding to the above questions will several implications in the short-run and in the long-run. In the short-term, you will incur the time and cost of defining your technology requirements, procuring the software/hardware components and getting them up and running. In the long-term, as you grow in operations organically or through M&A, partnerships and franchiser business models  you will invariably need to make more technology investments to manage the greater complexity (scale and scope) of business operations.  "As new software applications, such as time & attendance, labor scheduling, and POS transactions, just to mention a few, are introduced into the store environment, it takes a disproportionate amount of time and effort to integrate them with existing store applications. These integration projects can add up to 50 percent to the time needed to implement a new software application and contribute significantly to the cost of the overall project, particularly if a systems integrator is called in. This has been the reality that all retailers have had to live with over the last two decades. The effect of the environment has not only been to increase costs, but also to limit retailers' ability to implement change and the speed with which they can do so." (excerpt taken from here) Now, one would think a lot of retailers would have already gone through the pain of finding answers to these questions, so why re-invent the wheel? Precisely so, a major effort began almost 17 years ago in the retail industry to make it less expensive and less difficult to deploy new technology in stores and at the retail enterprise level. This effort is called the Association for Retail Technology Standards (ARTS). Without standards such as those defined by ARTS, you would very likely end up experiencing the following: Increased Time and Cost due to resource wastage arising from re-inventing the wheel i.e. re-creating vanilla processes from scratch, and incurring, otherwise avoidable, mistakes and errors by ignoring experience of others Sub-optimal Process Efficiency due to narrow, isolated view of processes thereby ignoring process inter-dependencies i.e. optimizing parts but not the whole, and resulting in lack of transparency and inter-departmental finger-pointing Embracing ARTS standards as a blue-print for establishing or managing or streamlining your retail operations can benefit you in the following ways: Improved Time-to-Market from parity with industry best-practice processes e.g. ARTS, thus avoiding “reinventing the wheel” for common retail processes and focusing more on customizing processes for differentiations, and lowering integration complexity and risk with a standardized vocabulary for exchange between internal and external i.e. partner systems Lower Operating Costs by embracing the ARTS enterprise-wide process reference model for developing and streamlining retail operations holistically instead of a narrow, silo-ed view, and  procuring IT systems in compliance with ARTS thus avoiding IT budget marginalization While parity with industry standards such as ARTS business process model by itself does not create a differentiation, it does however provide a higher starting point for bridging the strategy-execution gap in setting up and improving retail operations.

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• The long road to bug-free software

  - by Tony Davis

  The past decade has seen a burgeoning interest in functional programming languages such as Haskell or, in the Microsoft world, F#. Though still on the periphery of mainstream programming, functional programming concepts are gradually seeping into the imperative C# language (for example, Lambda expressions have their root in functional programming). One of the more interesting concepts from functional programming languages is the use of formal methods, the lofty ideal behind which is bug-free software. The idea is that we write a specification that describes exactly how our function (say) should behave. We then prove that our function conforms to it, and in doing so have proved beyond any doubt that it is free from bugs. All programmers already use one form of specification, specifically their programming language's type system. If a value has a specific type then, in a type-safe language, the compiler guarantees that value cannot be an instance of a different type. Many extensions to existing type systems, such as generics in Java and .NET, extend the range of programs that can be type-checked. Unfortunately, type systems can only prevent some bugs. To take a classic problem of retrieving an index value from an array, since the type system doesn't specify the length of the array, the compiler has no way of knowing that a request for the "value of index 4" from an array of only two elements is "unsafe". We restore safety via exception handling, but the ideal type system will prevent us from doing anything that is unsafe in the first place and this is where we start to borrow ideas from a language such as Haskell, with its concept of "dependent types". If the type of an array includes its length, we can ensure that any index accesses into the array are valid. The problem is that we now need to carry around the length of arrays and the values of indices throughout our code so that it can be type-checked. In general, writing the specification to prove a positive property, even for a problem very amenable to specification, such as a simple sorting algorithm, turns out to be very hard and the specification will be different for every program. Extend this to writing a specification for, say, Microsoft Word and we can see that the specification would end up being no simpler, and therefore no less buggy, than the implementation. Fortunately, it is easier to write a specification that proves that a program doesn't have certain, specific and undesirable properties, such as infinite loops or accesses to the wrong bit of memory. If we can write the specifications to prove that a program is immune to such problems, we could reuse them in many places. The problem is the lack of specification "provers" that can do this without a lot of manual intervention (i.e. hints from the programmer). All this might feel a very long way off, but computing power and our understanding of the theory of "provers" advances quickly, and Microsoft is doing some of it already. Via their Terminator research project they have started to prove that their device drivers will always terminate, and in so doing have suddenly eliminated a vast range of possible bugs. This is a huge step forward from saying, "we've tested it lots and it seems fine". What do you think? What might be good targets for specification and verification? SQL could be one: the cost of a bug in SQL Server is quite high given how many important systems rely on it, so there's a good incentive to eliminate bugs, even at high initial cost. [Many thanks to Mike Williamson for guidance and useful conversations during the writing of this piece] Cheers, Tony.

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• College Ratings via the Federal Government

  - by user9147039

  A few weeks back you might remember news about a higher education rating system proposal from the Obama administration. As I've discussed previously, political and stakeholder pressures to improve outcomes and increase transparency are stronger than ever before. The executive branch proposal is intended to make progress in this area. Quoting from the proposal itself, "The ratings will be based upon such measures as: Access, such as percentage of students receiving Pell grants; Affordability, such as average tuition, scholarships, and loan debt; and Outcomes, such as graduation and transfer rates, graduate earnings, and advanced degrees of college graduates.” This is going to be quite complex, to say the least. Most notably, higher ed is not monolithic. From community and other 2-year colleges, to small private 4-year, to professional schools, to large public research institutions…the many walks of higher ed life are, well, many. Designing a ratings system that doesn't wind up with lots of unintended consequences and collateral damage will be difficult. At best you would end up potentially tarnishing the reputation of certain institutions that were actually performing well against the metrics and outcome measures that make sense in their "context" of education. At worst you could spend a lot of time and resources designing a system that would lose credibility with its "customers". A lot of institutions I work with already have in place systems like the one described above. They are tracking completion rates, completion timeframes, transfers to other institutions, job placement, and salary information. As I talk to these institutions there are several constants worth noting: • Deciding on which metrics to measure is complicated. While employment and salary data are relatively easy to track, qualitative measures are more difficult. How do you quantify the benefit to someone who studies in one field that may not compensate him or her as well as another field but that provides huge personal fulfillment and reward is a difficult measure to quantify? • The data is available but the systems to transform the data into actual information that can be used in meaningful ways are not. Too often in higher ed information is siloed. As such, much of the data that need to be a part of a comprehensive system sit in multiple organizations, oftentimes outside the reach of core IT. • Politics and culture are big barriers. One of the areas that my team and I spend a lot of time talking about with higher ed institutions all over the world is the imperative to optimize for student success. This, like the tracking of the students’ achievement after graduation, requires a level or organizational capacity that does not currently exist. The primary barrier is the culture of "data islands" in higher ed, and the need for leadership to drive out the divisions between departments, schools, colleges, etc. and institute academy-wide analytics and data stewardship initiatives that will enable student success. • Data quality is a very big issue. So many disparate systems exist (some on premise, some "in the cloud") that keep data about "persons" using different means to identify them. Establishing a single source of truth about an individual and his or her data is difficult without some type of data quality policy and tools. Good tools actually exist but are seldom leveraged. Don't misunderstand - I think it's a great idea to drive additional transparency and accountability into the system of higher education. And not just at home, but globally. Students and parents need access to key data to make informed, responsible choices. The tools exist to not only enable this kind of information to be shared but to capture the very metrics stakeholders care most about and in a way that makes sense in the context of a given institution's "place" in the overall higher ed panoply.

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• The long road to bug-free software

  - by Tony Davis

  The past decade has seen a burgeoning interest in functional programming languages such as Haskell or, in the Microsoft world, F#. Though still on the periphery of mainstream programming, functional programming concepts are gradually seeping into the imperative C# language (for example, Lambda expressions have their root in functional programming). One of the more interesting concepts from functional programming languages is the use of formal methods, the lofty ideal behind which is bug-free software. The idea is that we write a specification that describes exactly how our function (say) should behave. We then prove that our function conforms to it, and in doing so have proved beyond any doubt that it is free from bugs. All programmers already use one form of specification, specifically their programming language's type system. If a value has a specific type then, in a type-safe language, the compiler guarantees that value cannot be an instance of a different type. Many extensions to existing type systems, such as generics in Java and .NET, extend the range of programs that can be type-checked. Unfortunately, type systems can only prevent some bugs. To take a classic problem of retrieving an index value from an array, since the type system doesn't specify the length of the array, the compiler has no way of knowing that a request for the "value of index 4" from an array of only two elements is "unsafe". We restore safety via exception handling, but the ideal type system will prevent us from doing anything that is unsafe in the first place and this is where we start to borrow ideas from a language such as Haskell, with its concept of "dependent types". If the type of an array includes its length, we can ensure that any index accesses into the array are valid. The problem is that we now need to carry around the length of arrays and the values of indices throughout our code so that it can be type-checked. In general, writing the specification to prove a positive property, even for a problem very amenable to specification, such as a simple sorting algorithm, turns out to be very hard and the specification will be different for every program. Extend this to writing a specification for, say, Microsoft Word and we can see that the specification would end up being no simpler, and therefore no less buggy, than the implementation. Fortunately, it is easier to write a specification that proves that a program doesn't have certain, specific and undesirable properties, such as infinite loops or accesses to the wrong bit of memory. If we can write the specifications to prove that a program is immune to such problems, we could reuse them in many places. The problem is the lack of specification "provers" that can do this without a lot of manual intervention (i.e. hints from the programmer). All this might feel a very long way off, but computing power and our understanding of the theory of "provers" advances quickly, and Microsoft is doing some of it already. Via their Terminator research project they have started to prove that their device drivers will always terminate, and in so doing have suddenly eliminated a vast range of possible bugs. This is a huge step forward from saying, "we've tested it lots and it seems fine". What do you think? What might be good targets for specification and verification? SQL could be one: the cost of a bug in SQL Server is quite high given how many important systems rely on it, so there's a good incentive to eliminate bugs, even at high initial cost. [Many thanks to Mike Williamson for guidance and useful conversations during the writing of this piece] Cheers, Tony.

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• Occasional disk I/O errors in SQLite

  - by Alix Axel

  I have a very simple website running PHP and SQLite 3.7.9 (with PDO). After establishing the SQLite connection I immediately execute the following queries: PRAGMA busy_timeout=0; PRAGMA cache_size=8192; PRAGMA foreign_keys=ON; PRAGMA journal_size_limit=67110000; PRAGMA legacy_file_format=OFF; PRAGMA page_size=4096; PRAGMA recursive_triggers=ON; PRAGMA secure_delete=ON; PRAGMA synchronous=NORMAL; PRAGMA temp_store=MEMORY; PRAGMA journal_mode=WAL; PRAGMA wal_autocheckpoint=4096; This website only has one writer and a few occasional readers, so I don't expect any concurrency problems (and I'm even using WAL). Every couple of days, I've seen this error being reported by PHP: Fatal error: Uncaught exception 'PDOException' with message 'SQLSTATE[HY000]: General error: 10 disk I/O error' in ... Stack trace: #0 ...: PDO-exec('PRAGMA cache_si...') There are several things that make this error very weird to me: it's not a transient problem - no matter how many times I refresh the page, it won't go away the database file is not corrupted - the sqlite3 executable can open the database without problems If the following pragmas are commented out, PHP stops throwing the disk I/O exception: PRAGMA cache_size=8192; PRAGMA synchronous=NORMAL; PRAGMA journal_mode=WAL; Then, after successfully reconnecting to the database, I'm able to reintroduce these pragmas and the code with run smoothly for days - until eventually, the same error will occur without any apparent reason. I wasn't able to reproduce this error so far, so I'm clueless about the origin of it. I'm really curious what may be causing this problem... Any ideas? Environment: Ubuntu Server 12.04 LTS PHP 5.4.15 SQLite 3.7.9 Database size: ? 10MiB Transaction (write) size: ? 1KiB EDIT: Might these symptoms have something to do with busy_timeout?

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• Windows Backup failed as another backup or recovery is in progress.

  - by remunda

  Hi, i have set up backup schedule on our server. SQL Server 2008 to 01:00am on windows server 2008 R2 to 4:00am. Sql backup runs well, but system backup ends sometimes with error. The error is : http://technet.microsoft.com/en-us/library/dd364768%28WS.10%29.aspx I mean, that is caused by SQL Server, because it unexpectedly runs backup. this is from sql server log (it runs for every database): Date 4.2.2010 4:00:21 Log SQL Server (Current - 29.1.2010 23:25:00) Source spid72 Message I/O is frozen on database master. No user action is required. However, if I/O is not resumed promptly, you could cancel the backup. and Date 4.2.2010 4:00:24 Log SQL Server (Current - 29.1.2010 23:25:00) Source Backup Message Database backed up. Database: master, creation date(time): 2010/01/29(23:25:32), pages dumped: 370, first LSN: 859:56:37, last LSN: 859:80:1, number of dump devices: 1, device information: (FILE=1, TYPE=VIRTUAL_DEVICE: {'{17B91D5C-9968-4D11-A7F1-1A31523D32F0}25'}). This is an informational message only. No user action is required. My questions is: Why runs sql backup with windows backup? How can i dissolve this that errors? Thank you a lot.

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• mysql weird connection problem

  - by santiago.basulto

  Hi guys! I've a weird problem. I've mysql 5.1 installed on my ubuntu 9.04. I've used it a long time (say 3 month) and everything was going right. Until i faced this really weird problem. When i want to connect to a random database i get this message: ERROR 2006 (HY000): MySQL server has gone away No connection. Trying to reconnect... Connection id: 1 Current database: test_cake ERROR 2006 (HY000): MySQL server has gone away No connection. Trying to reconnect... ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (111) ERROR: Can't connect to the server It only happens with some databases, while others are totally usefull and healthy. After that, if i try to restart the server i get this. shell /etc/init.d/mysql restart * Stopping MySQL database server mysqld cat: /var/run/mysqld/mysqld.pid: Permiso denegado [fail] * Starting MySQL database server mysqld cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado cat: /var/run/mysqld/mysqld.pid: Permiso denegado [fail] ("permiso denegado" is "permission denied"). I don't know what to do. I change the /var/run/mysqld/mysqld.pid attributes but still not working. Can anybody help me ?

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• Replace text with spaces in MySQL

  - by javipas

  I'm trying to do a global replace of search in my database, which has a lot of articles with a double carriage return because of this code: <p> </p> I'd like to replace this in my WordPress blog so instead of that appears... nothing, and so I can delete the CR. I've tried this on my database UPDATE wp_posts set post_content = replace (post_content,'<p> </p>',''); but didn't work. Why? Do I have to add special thinks to consider the space between the <p>and the</p>? Mmm. Good points, both Jon Angliss and Wim. Jon, as you could have guessed, the database shows no entries with that text string. So there's something going on inside the post_content field. Wim, the famous   was replaced previously, but there are still hundreds of posts that for some reason have something different between the p and the /p tags. I've done a search of one of the posts with this error: mysql> select * from wp_posts where post_title like '%3DVisionLive%'; And looking in the wp_content field, this is a little piece of the post: Phil Eisler, responsable de la divisi?n 3D Vision.?</p> <p>?</p> <p>Este portal ser? por tanto No spanish tilde (accent) shown on the terminal, and instead of an space there's a quotation mark between the p and the /p tags. I've tried to replace <p>?</p>, but again, no results. There's some character (or several) there, but I don't know how to discover that. Maybe it's the character set of my terminal, but I've accessed the database from phpmyadmin and in that case there's a space character between the p and the /p. Weird.

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• Why does Mysql Xampp restart only when i run the mysqld.exe file manually?

  - by Ranjit Kumar

  I am using mysql-xampp v3.0.2 version. while restarting the mysql server first it show me the running status and after 2or3s it stops running automatically. So as of now i got a temporary solution like going into xampp installation folder Xampp-mysql-bin-running the msqld.exe file. i dont know whether it is the correct solution or is there any alternate solution to be made !! please suggest me errorlog 120629 15:29:59 [Note] Plugin 'FEDERATED' is disabled. 120629 15:29:59 InnoDB: The InnoDB memory heap is disabled 120629 15:29:59 InnoDB: Mutexes and rw_locks use Windows interlocked functions 120629 15:29:59 InnoDB: Compressed tables use zlib 1.2.3 120629 15:29:59 InnoDB: Initializing buffer pool, size = 16.0M 120629 15:29:59 InnoDB: Completed initialization of buffer pool InnoDB: The first specified data file D:\xampp\xampp\mysql\data\ibdata1 did not exist: InnoDB: a new database to be created! 120629 15:29:59 InnoDB: Setting file D:\xampp\xampp\mysql\data\ibdata1 size to 10 MB InnoDB: Database physically writes the file full: wait... 120629 15:29:59 InnoDB: Log file D:\xampp\xampp\mysql\data\ib_logfile0 did not exist: new to be created InnoDB: Setting log file D:\xampp\xampp\mysql\data\ib_logfile0 size to 5 MB InnoDB: Database physically writes the file full: wait... 120629 15:30:00 InnoDB: Log file D:\xampp\xampp\mysql\data\ib_logfile1 did not exist: new to be created InnoDB: Setting log file D:\xampp\xampp\mysql\data\ib_logfile1 size to 5 MB InnoDB: Database physically writes the file full: wait... InnoDB: Doublewrite buffer not found: creating new InnoDB: Doublewrite buffer created InnoDB: 127 rollback segment(s) active. InnoDB: Creating foreign key constraint system tables InnoDB: Foreign key constraint system tables created 120629 15:30:02 InnoDB: Waiting for the background threads to start

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• Switch Text Paragraphs in OpenOfficeOrg Writer mailmerge

  - by Glen S. Dalton

  I am using mailmerge to write the same letter with minor differenes to many peolpe. I experienced that switching text paragraphs depending on database values was not easy for me. I ended up putting huge text paragraphs into the database becaus switching did not really work for me. Actually I dont' understand how writer does it and maybe the boolean evaluation is buggy? There is some possibility making paragraphs invisible depending on database fields, but it was frustrating. After marking a paragraph as invisible (depending on a condition) it went invisible in the main document and did not come back, I lost the content. An example in pseudocode of what I want in my mailmerge document: {if [[balance]] 10} We owe you money. Please can you send your bank details. {end if} {if [[balance]] < -10} Please transfer the remaining amount to our banc account 123... {end if} Maybe this could be done with makros? But how to combine makros with mailmerge? Can you tell me what are the pitfalls and how to master them? I once did this with ms word, it was a lot easier. The normal mailmerge (including database fields in the letters) works fine for me in OpenOffice writer.

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• How should secret files be pushed to an EC2 (on AWS) Ruby on Rails application?

  - by nikc

  How should secret files be pushed to an EC2 Ruby on Rails application using amazon web services with their elastic beanstalk? I add the files to a git repository, and I push to github, but I want to keep my secret files out of the git repository. I'm deploying to aws using: git aws.push The following files are in the .gitignore: /config/database.yml /config/initializers/omniauth.rb /config/initializers/secret_token.rb Following this link I attempted to add an S3 file to my deployment: http://docs.amazonwebservices.com/elasticbeanstalk/latest/dg/customize-containers.html Quoting from that link: Example Snippet The following example downloads a zip file from an Amazon S3 bucket and unpacks it into /etc/myapp: sources: /etc/myapp: http://s3.amazonaws.com/mybucket/myobject Following those directions I uploaded a file to an S3 bucket and added the following to a private.config file in the .elasticbeanstalk .ebextensions directory: sources: /var/app/current/: https://s3.amazonaws.com/mybucket/config.tar.gz That config.tar.gz file will extract to: /config/database.yml /config/initializers/omniauth.rb /config/initializers/secret_token.rb However, when the application is deployed the config.tar.gz file on the S3 host is never copied or extracted. I still receive errors that the database.yml couldn't be located and the EC2 log has no record of the config file, here is the error message: Error message: No such file or directory - /var/app/current/config/database.yml Exception class: Errno::ENOENT Application root: /var/app/current

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• Can an image based backup potentially corrupt data?

  - by ServerAdminGuy45

  I'm considering doing image based backups (Acronis) on production Windows systems during non-peak hours. I'm just wondering if they can potentially lead to application data corruption. Lets say that I have a database that is getting hit pretty hard. Could I potentially have the beginning blocks of the database be commit ed to the image, data inserted into the db (which changes the beginning blocks of the DB on the server but not the image), then the blocks of data committed to the image (leading to an inconsistent state). Here's an example of what I'm trying to illustrate. Imagine a simple data structure which has a number in the front which represents the number of "a"s in a file. The number and data are delimited by a "-". For example: 4-ajjjjjjjajuuuuuuuaoffffa If an "a" is changed, the datastructure resets the number in the begining of the file such as: 3-ajjjjjjjajuuuuuuuboffffa I assume acronis writes block by block being a straight up image so here is what i'm invisioning happening with my database t0: 4-ajjjjjjjajuuuuuuuaoffffa ^pointer is here t1: 4-ajjjjjjjajuuuuuuuaoffffa ^pointer is here (all data before this is comitted to the image) t2: 4-ajjjjjjjajuuuuuuuboffffa ^pointer is here (all data before this is comitted to the image) Also notice how one of the "a"s change to a b. There are only 3 "a"s now t3: 4-ajjjjjjjajuuuuuuuboffffa ^pointer is here (all data before this is comitted to the image) The final image now reads "4-ajjjjjjjajuuuuuuuboffffa", while the true data is "3-ajjjjjjjajuuuuuuuboffffa" leading to a corrupt "database". Basically changes further down the blockchain could be reflected in the image, while important header and synchronization could already be committed. The out of date header information doesn't accurately reflect the structure of the blocks to come.

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• Setup of high-end web server and DB server cluster on Amazon EC2: Is this how it's done?

  - by user1086584

  Amazon is so technical, I want to confirm that my understanding is correct. We have a large 500 GB database. (OrientDB.) We will have it mirrored to one another in the same Availability Zone. We believe the database size will grow rapidly. The plan is: Get 4 large instances that are compatible types with Placement Groups (as well as ideally, Enhanced Networking) (2 for web, 2 for DB.) We use an EBS-backed instances to store our operating system. Discussion here: http://alestic.com/2012/01/ec2-ebs-boot-recommended We can set up ephemeral SSD instance storage as swap space. (But it is lost after even a reboot. I hear its hard to add ephemeral storage if booting from EBS, but possible.) For offsite backup, we will take periodic snapshots and store them on S3. Obviously we need to ensure the database is in a safe state when that snapshot happens to avoid corruption. (Any hints here, aside from shutting down the DB?) If the database gets too big, we need to create a EBS volume that's larger. We can use RAID to break the 1 TB limit: http://alestic.com/2009/06/ec2-ebs-raid Static assets on web servers will be stored on S3. Is that correct? Or am I missing something?

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• where can I find the user in this IIS error 'Login failed for user 'IIS APPOOL\Web2'

  - by Jack

  I encounter the following error: Cannot open database "testbase" requested by the login. The login failed. Login failed for user 'IIS APPPOOL\Web2'. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Data.SqlClient.SqlException: Cannot open database "testbase" requested by the login. The login failed. Login failed for user 'IIS APPPOOL\Web2'. So, where can I give this user Web2 permission? (By the way, the server do not have such user Web2 but there is a folder called Web2 located at the wwwroot folder.) I search for answers but all failed as follows: [1] Add the user IUSR to the folder and give it read permission. [2] http://www.codekicks.com/2008/11/cannot-open-database-northwind.html [3] http://blog.sqlauthority.com/2009/08/20/sql-server-fix-error-cannot-open-database-requested-by-the-login-the-login-failed-login-failed-for-user-nt-authoritynetwork-service/

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• mysql is not connecting after data directory change

  - by user123827

  I've changed data directory in /etc/my.cnf. datadir=/data/mysql socket=/data/mysql/mysql.sock I also moved mysql folder from /var/lib/mysql/ to /data/mysql Now when i connect to mysql i get following error: [root@youradstats-copy mysql]# mysql ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2) also when i see /var/logs/msqld.log i get following messages in that: InnoDB: Setting log file /data/mysql/ib_logfile0 size to 512 MB InnoDB: Database physically writes the file full: wait... InnoDB: Progress in MB: 100 200 300 400 500 120704 7:43:31 InnoDB: Log file /data/mysql/ib_logfile1 did not exist: new to be created InnoDB: Setting log file /data/mysql/ib_logfile1 size to 512 MB InnoDB: Database physically writes the file full: wait... InnoDB: Progress in MB: 100 200 300 400 500 InnoDB: Cannot initialize created log files because InnoDB: data files are corrupt, or new data files were InnoDB: created when the database was started previous InnoDB: time but the database was not shut down InnoDB: normally after that. 120704 7:43:36 [ERROR] Plugin 'InnoDB' init function returned error. 120704 7:43:36 [ERROR] Plugin 'InnoDB' registration as a STORAGE ENGINE failed. I shut down mysql properly before doing these changes and then started it properly but dont know why getting these messages. please help to solve issue as i have changed socket path in my.cnf but still its pointing to old path...

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• Why is /usr/bin/env permission denied to rails server?

  - by Eric Hopkins

  I've just set up rails on an apache server running on Ubuntu, and when I try to go to the root page it gives this error: /usr/bin/env: bash: Permission denied env and all the directories in the path all have permissions 755. I tried setting env to have permissions 777 but still got the same error. Rails is running as "nobody". Why is this happening? I don't know what else to try. In /etc/apache2/sites-available/api.conf: <VirtualHost *:80> ServerName api.thinknation.ca ServerAlias api.thinknation.ca DocumentRoot /var/www/api/public ErrorLog /var/www/logs/error.log CustomLog /var/www/logs/access.log combined RailsSpawnMethod smart <Directory /var/www/api/public> # This relaxes Apache security settings. AllowOverride all # MultiViews must be turned off. Options -MultiViews -Indexes # Uncomment this if you're on Apache >= 2.4: Order allow,deny Allow from all #Require all granted </Directory> </VirtualHost> From config/database.yml in my rails directory (with sensitive user names and passwords omitted): default: &default adapter: mysql2 encoding: utf8 pool: 5 username: root password: socket: /var/run/mysqld/mysqld.sock development: <<: *default database: api_development test: <<: *default database: api_test production: <<: *default url: <%= ENV['DATABASE_URL'] %> database: api username: ------------ password: ------------ Not sure what other details or files are relevant, I will add them if needed.

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• JVM system time runs faster than HP UNIX OS system time

  - by winston

  Hello I have the following output from a simple debug jsp: Weblogic Startup Since: Friday, October 19, 2012, 08:36:12 AM Database Current Time: Wednesday, December 12, 2012, 11:43:44 AM Weblogic JVM Current Time: Wednesday, December 12, 2012, 11:45:38 AM Line 1 was a recorded variable during WebLogic webapp startup. Line 2 was output from database query select sysdate from dual; Line 3 was output from java code new Date() I have checked from shell date command that line 2 output conforms with OS time. The output of line 3 was mysterious. I don't know how it comes from Java VM. On another machine with same setting, the same jsp output like this: Weblogic Startup Since: Tuesday, December 11, 2012, 02:29:06 PM Database Current Time: Wednesday, December 12, 2012, 11:51:48 AM Weblogic JVM Current Time: Wednesday, December 12, 2012, 11:51:50 AM Another machine: Weblogic Startup Since: Monday, December 10, 2012, 05:00:34 PM Database Current Time: Wednesday, December 12, 2012, 11:52:03 AM Weblogic JVM Current Time: Wednesday, December 12, 2012, 11:52:07 AM Findings: the pattern shows that the longer Weblogic startup, the larger the discrepancy of OS time with JVM time. Anybody could help on HP JVM? On HP UNIX, NTP was done daily. Anyway here comes the server versions: HP-UX machinex B.11.31 U ia64 2426956366 unlimited-user license java version "1.6.0.04" Java(TM) SE Runtime Environment (build 1.6.0.04-jinteg_28_apr_2009_04_46-b00) Java HotSpot(TM) Server VM (build 11.3-b02-jre1.6.0.04-rc2, mixed mode) WebLogic Server Version: 10.3.2.0 Java properties java.runtime.name=Java(TM) SE Runtime Environment java.runtime.version=1.6.0.04-jinteg_28_apr_2009_04_46-b00 java.vendor=Hewlett-Packard Co. java.vendor.url=http\://www.hp.com/go/Java java.version=1.6.0.04 java.vm.name=Java HotSpot(TM) 64-Bit Server VM java.vm.info=mixed mode java.vm.specification.vendor=Sun Microsystems Inc. java.vm.vendor="Hewlett-Packard Company" sun.arch.data.model=64 sun.cpu.endian=big sun.cpu.isalist=ia64r0 sun.io.unicode.encoding=UnicodeBig sun.java.launcher=SUN_STANDARD sun.jnu.encoding=8859_1 sun.management.compiler=HotSpot 64-Bit Server Compiler sun.os.patch.level=unknown os.name=HP-UX os.version=B.11.31

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• Windows errors, how do I find root cause and fix it? Getting several errors

  - by Eric Martin

  My server is having issues and not responding to customer's https requests. I checked the event viewer and found several errors. These two are listed a couple of times: WINS encountered a database error. This may or may not be a serious error. WINS will try to recover from it. You can check the database error events under 'Application Log' category of the Event Viewer for the Exchange Component, ESENT, source to find out more details about database errors. If you continue to see a large number of these errors consistently over time (a span of few hours), you may want to restore the WINS database from a backup. The error number is in the second DWORD of the data section. And this one: An error occured while using SSL configuration for socket address 0.0.0.0:444. The error status code is contained within the returned data. SQL Server is not ready to accept new client connections. Wait a few minutes before trying again. If you have access to the error log, look for the informational message that indicates that SQL Server is ready before trying to connect again. [CLIENT: xxx.xxx.xxxx.xxx] I also found this in the event viewer but the computer has been restarted since this message and I have not seen it again. Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory. This is my virtual memory settings: I'm not familiar with WINS so I wasn't sure if that is where I start or how to resolve it. Is the WINS error causing the other problems or should I be looking somewhere else?

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