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  • Oracle BI Server Modeling, Part 1- Designing a Query Factory

    - by bob.ertl(at)oracle.com
      Welcome to Oracle BI Development's BI Foundation blog, focused on helping you get the most value from your Oracle Business Intelligence Enterprise Edition (BI EE) platform deployments.  In my first series of posts, I plan to show developers the concepts and best practices for modeling in the Common Enterprise Information Model (CEIM), the semantic layer of Oracle BI EE.  In this segment, I will lay the groundwork for the modeling concepts.  First, I will cover the big picture of how the BI Server fits into the system, and how the CEIM controls the query processing. Oracle BI EE Query Cycle The purpose of the Oracle BI Server is to bridge the gap between the presentation services and the data sources.  There are typically a variety of data sources in a variety of technologies: relational, normalized transaction systems; relational star-schema data warehouses and marts; multidimensional analytic cubes and financial applications; flat files, Excel files, XML files, and so on. Business datasets can reside in a single type of source, or, most of the time, are spread across various types of sources. Presentation services users are generally business people who need to be able to query that set of sources without any knowledge of technologies, schemas, or how sources are organized in their company. They think of business analysis in terms of measures with specific calculations, hierarchical dimensions for breaking those measures down, and detailed reports of the business transactions themselves.  Most of them create queries without knowing it, by picking a dashboard page and some filters.  Others create their own analysis by selecting metrics and dimensional attributes, and possibly creating additional calculations. The BI Server bridges that gap from simple business terms to technical physical queries by exposing just the business focused measures and dimensional attributes that business people can use in their analyses and dashboards.   After they make their selections and start the analysis, the BI Server plans the best way to query the data sources, writes the optimized sequence of physical queries to those sources, post-processes the results, and presents them to the client as a single result set suitable for tables, pivots and charts. The CEIM is a model that controls the processing of the BI Server.  It provides the subject areas that presentation services exposes for business users to select simplified metrics and dimensional attributes for their analysis.  It models the mappings to the physical data access, the calculations and logical transformations, and the data access security rules.  The CEIM consists of metadata stored in the repository, authored by developers using the Administration Tool client.     Presentation services and other query clients create their queries in BI EE's SQL-92 language, called Logical SQL or LSQL.  The API simply uses ODBC or JDBC to pass the query to the BI Server.  Presentation services writes the LSQL query in terms of the simplified objects presented to the users.  The BI Server creates a query plan, and rewrites the LSQL into fully-detailed SQL or other languages suitable for querying the physical sources.  For example, the LSQL on the left below was rewritten into the physical SQL for an Oracle 11g database on the right. Logical SQL   Physical SQL SELECT "D0 Time"."T02 Per Name Month" saw_0, "D4 Product"."P01  Product" saw_1, "F2 Units"."2-01  Billed Qty  (Sum All)" saw_2 FROM "Sample Sales" ORDER BY saw_0, saw_1       WITH SAWITH0 AS ( select T986.Per_Name_Month as c1, T879.Prod_Dsc as c2,      sum(T835.Units) as c3, T879.Prod_Key as c4 from      Product T879 /* A05 Product */ ,      Time_Mth T986 /* A08 Time Mth */ ,      FactsRev T835 /* A11 Revenue (Billed Time Join) */ where ( T835.Prod_Key = T879.Prod_Key and T835.Bill_Mth = T986.Row_Wid) group by T879.Prod_Dsc, T879.Prod_Key, T986.Per_Name_Month ) select SAWITH0.c1 as c1, SAWITH0.c2 as c2, SAWITH0.c3 as c3 from SAWITH0 order by c1, c2   Probably everybody reading this blog can write SQL or MDX.  However, the trick in designing the CEIM is that you are modeling a query-generation factory.  Rather than hand-crafting individual queries, you model behavior and relationships, thus configuring the BI Server machinery to manufacture millions of different queries in response to random user requests.  This mass production requires a different mindset and approach than when you are designing individual SQL statements in tools such as Oracle SQL Developer, Oracle Hyperion Interactive Reporting (formerly Brio), or Oracle BI Publisher.   The Structure of the Common Enterprise Information Model (CEIM) The CEIM has a unique structure specifically for modeling the relationships and behaviors that fill the gap from logical user requests to physical data source queries and back to the result.  The model divides the functionality into three specialized layers, called Presentation, Business Model and Mapping, and Physical, as shown below. Presentation services clients can generally only see the presentation layer, and the objects in the presentation layer are normally the only ones used in the LSQL request.  When a request comes into the BI Server from presentation services or another client, the relationships and objects in the model allow the BI Server to select the appropriate data sources, create a query plan, and generate the physical queries.  That's the left to right flow in the diagram below.  When the results come back from the data source queries, the right to left relationships in the model show how to transform the results and perform any final calculations and functions that could not be pushed down to the databases.   Business Model Think of the business model as the heart of the CEIM you are designing.  This is where you define the analytic behavior seen by the users, and the superset library of metric and dimension objects available to the user community as a whole.  It also provides the baseline business-friendly names and user-readable dictionary.  For these reasons, it is often called the "logical" model--it is a virtual database schema that persists no data, but can be queried as if it is a database. The business model always has a dimensional shape (more on this in future posts), and its simple shape and terminology hides the complexity of the source data models. Besides hiding complexity and normalizing terminology, this layer adds most of the analytic value, as well.  This is where you define the rich, dimensional behavior of the metrics and complex business calculations, as well as the conformed dimensions and hierarchies.  It contributes to the ease of use for business users, since the dimensional metric definitions apply in any context of filters and drill-downs, and the conformed dimensions enable dashboard-wide filters and guided analysis links that bring context along from one page to the next.  The conformed dimensions also provide a key to hiding the complexity of many sources, including federation of different databases, behind the simple business model. Note that the expression language in this layer is LSQL, so that any expression can be rewritten into any data source's query language at run time.  This is important for federation, where a given logical object can map to several different physical objects in different databases.  It is also important to portability of the CEIM to different database brands, which is a key requirement for Oracle's BI Applications products. Your requirements process with your user community will mostly affect the business model.  This is where you will define most of the things they specifically ask for, such as metric definitions.  For this reason, many of the best-practice methodologies of our consulting partners start with the high-level definition of this layer. Physical Model The physical model connects the business model that meets your users' requirements to the reality of the data sources you have available. In the query factory analogy, think of the physical layer as the bill of materials for generating physical queries.  Every schema, table, column, join, cube, hierarchy, etc., that will appear in any physical query manufactured at run time must be modeled here at design time. Each physical data source will have its own physical model, or "database" object in the CEIM.  The shape of each physical model matches the shape of its physical source.  In other words, if the source is normalized relational, the physical model will mimic that normalized shape.  If it is a hypercube, the physical model will have a hypercube shape.  If it is a flat file, it will have a denormalized tabular shape. To aid in query optimization, the physical layer also tracks the specifics of the database brand and release.  This allows the BI Server to make the most of each physical source's distinct capabilities, writing queries in its syntax, and using its specific functions. This allows the BI Server to push processing work as deep as possible into the physical source, which minimizes data movement and takes full advantage of the database's own optimizer.  For most data sources, native APIs are used to further optimize performance and functionality. The value of having a distinct separation between the logical (business) and physical models is encapsulation of the physical characteristics.  This encapsulation is another enabler of packaged BI applications and federation.  It is also key to hiding the complex shapes and relationships in the physical sources from the end users.  Consider a routine drill-down in the business model: physically, it can require a drill-through where the first query is MDX to a multidimensional cube, followed by the drill-down query in SQL to a normalized relational database.  The only difference from the user's point of view is that the 2nd query added a more detailed dimension level column - everything else was the same. Mappings Within the Business Model and Mapping Layer, the mappings provide the binding from each logical column and join in the dimensional business model, to each of the objects that can provide its data in the physical layer.  When there is more than one option for a physical source, rules in the mappings are applied to the query context to determine which of the data sources should be hit, and how to combine their results if more than one is used.  These rules specify aggregate navigation, vertical partitioning (fragmentation), and horizontal partitioning, any of which can be federated across multiple, heterogeneous sources.  These mappings are usually the most sophisticated part of the CEIM. Presentation You might think of the presentation layer as a set of very simple relational-like views into the business model.  Over ODBC/JDBC, they present a relational catalog consisting of databases, tables and columns.  For business users, presentation services interprets these as subject areas, folders and columns, respectively.  (Note that in 10g, subject areas were called presentation catalogs in the CEIM.  In this blog, I will stick to 11g terminology.)  Generally speaking, presentation services and other clients can query only these objects (there are exceptions for certain clients such as BI Publisher and Essbase Studio). The purpose of the presentation layer is to specialize the business model for different categories of users.  Based on a user's role, they will be restricted to specific subject areas, tables and columns for security.  The breakdown of the model into multiple subject areas organizes the content for users, and subjects superfluous to a particular business role can be hidden from that set of users.  Customized names and descriptions can be used to override the business model names for a specific audience.  Variables in the object names can be used for localization. For these reasons, you are better off thinking of the tables in the presentation layer as folders than as strict relational tables.  The real semantics of tables and how they function is in the business model, and any grouping of columns can be included in any table in the presentation layer.  In 11g, an LSQL query can also span multiple presentation subject areas, as long as they map to the same business model. Other Model Objects There are some objects that apply to multiple layers.  These include security-related objects, such as application roles, users, data filters, and query limits (governors).  There are also variables you can use in parameters and expressions, and initialization blocks for loading their initial values on a static or user session basis.  Finally, there are Multi-User Development (MUD) projects for developers to check out units of work, and objects for the marketing feature used by our packaged customer relationship management (CRM) software.   The Query Factory At this point, you should have a grasp on the query factory concept.  When developing the CEIM model, you are configuring the BI Server to automatically manufacture millions of queries in response to random user requests. You do this by defining the analytic behavior in the business model, mapping that to the physical data sources, and exposing it through the presentation layer's role-based subject areas. While configuring mass production requires a different mindset than when you hand-craft individual SQL or MDX statements, it builds on the modeling and query concepts you already understand. The following posts in this series will walk through the CEIM modeling concepts and best practices in detail.  We will initially review dimensional concepts so you can understand the business model, and then present a pattern-based approach to learning the mappings from a variety of physical schema shapes and deployments to the dimensional model.  Along the way, we will also present the dimensional calculation template, and learn how to configure the many additivity patterns.

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  • Designing for the future

    - by Dennis Vroegop
    User interfaces and user experience design is a fast moving field. It’s something that changes pretty quick: what feels fresh today will look outdated tomorrow. I remember the day I first got a beta version of Windows 95 and I felt swept away by the user interface of the OS. It felt so modern! If I look back now, it feels old. Well, it should: the design is 17 years old which is an eternity in our field. Of course, this is not limited to UI. Same goes for many industries. I want you to think back of the cars that amazed you when you were in your teens (if you are in your teens then this may not apply to you). Didn’t they feel like part of the future? Didn’t you think that this was the ultimate in designs? And aren’t those designs hopelessly outdated today (again, depending on your age, it may just be me)? Let’s review the Win95 design: And let’s compare that to Windows 7: There are so many differences here, I wouldn’t even know where to start explaining them. The general feeling however is one of more usability: studies have shown Windows 7 is much easier to understand for new users than the older versions of Windows did. Of course, experienced Windows users didn’t like it: people are usually afraid of changes and like to stick to what they know. But for new users this was a huge improvement. And that is what UX design is all about: make a product easier to use, with less training required and make users feel more productive. Still, there are areas where this doesn’t hold up. There are plenty examples of designs from the past that are still fresh today. But if you look closely at them, you’ll notice some subtle differences. This differences are what keep the designs fresh. A good example is the signs you’ll find on the road. They haven’t changed much over the years (otherwise people wouldn’t recognize them anymore) but they have been changing gradually to reflect changes in traffic. The same goes for computer interfaces. With each new product or version of a product, the UI and UX is changed gradually. Every now and then however, a bigger change is needed. Just think about the introduction of the Ribbon in Microsoft Office 2007: the whole UI was redesigned. A lot of old users (not in age, but in times of using older versions) didn’t like it a bit, but new users or casual users seem to be more efficient using the product. Which, of course, is exactly the reason behind the changes. I believe that a big engine behind the changes in User Experience design has been the web. In the old days (i.e. before the explosion of the internet) user interface design in Windows applications was limited to choosing the margins between your battleship gray buttons. When the web came along, and especially the web 2.0 where the browsers started to act more and more as application platforms, designers stepped in and made a huge impact. In the browser, they could do whatever they wanted. In the beginning this was limited to the darn blink tag but gradually people really started to think about UX. Even more so: the design of the UI and the whole experience was taken away from the developers and put into the hands of people who knew what they were doing: UX designers. This caused some problems. Everyone who has done a web project in the early 2000’s must have had the same experience: the designers give you a set of Photoshop files and tell you to translate it to HTML. Which, of course, is very hard to do. However, with new tooling and new standards this became much easier. The latest version of HTML and CSS has taken the responsibility for the design away from the developers and placed them in the capable hands of the designers. And that’s where that responsibility belongs, after all, I don’t want a designer to muck around in my c# code just as much as he or she doesn’t want me to poke in the sites style definitions. This change in responsibilities resulted in good looking but more important: better thought out user interfaces in websites. And when websites became more and more interactive, people started to expect the same sort of look and feel from their desktop applications. But that didn’t really happen. Most business applications still have that battleship gray look and feel. Ok, they may use a different color but we’re not talking colors here but usability. Now, you may not be able to read the Dutch captions, but even if you did you wouldn’t understand what was going on. At least, not when you first see it. You have to scan the screen, read all the labels, see how they are related to the other elements on the screen and then figure out what they do. If you’re an experienced user of this application however, this might be a good thing: you know what to do and you get all the information you need in one single screen. But for most applications this isn’t the case. A lot of people only use their computer for a limited time a day (a weird concept for me, but it happens) and need it to get something done and then get on with their lives. For them, a user interface experience like the above isn’t working. (disclaimer: I just picked a screenshot, I am not saying this is bad software but it is an example of about 95% of the Windows applications out there). For the knowledge worker, this isn’t a problem. They use one or two systems and they know exactly what they need to do to achieve their goal. They don’t want any clutter on their screen that distracts them from their task, they just want to be as efficient as possible. When they know the systems they are very productive. The point is, how long does it take to become productive? And: could they be even more productive if the UX was better? Are there things missing that they don’t know about? Are there better ways to achieve what they want to achieve? Also: could a system be designed in such a way that it is not only much more easy to work with but also less tiring? in the example above you need to switch between the keyboard and mouse a lot, something that we now know can be very tiring. The goal of most applications (being client apps or websites on any kind of device) is to provide information. Information is data that when given to the right people, on the right time, in the right place and when it is correct adds value for that person (please, remember that definition: I still hear the statement “the information was wrong” which doesn’t make sense: data can be wrong, information cannot be). So if a system provides data, how can we make sure the chances of becoming information is as high as possible? A good example of a well thought-out system that attempts this is the Zune client. It is a very good application, and I think the UX is much better than it’s main competitor iTunes. Have a look at both: On the left you see the iTunes screenshot, on the right the Zune. As you notice, the Zune screen has more images but less chrome (chrome being visuals not part of the data you want to show, i.e. edges around buttons). The whole thing is text oriented or image oriented, where that text or image is part of the information you need. What is important is big, what’s less important is smaller. Yet, everything you need to know at that point is present and your attention is drawn immediately to what you’re trying to achieve: information about music. You can easily switch between the content on your machine and content on your Zune player but clicking on the image of the player. But if you didn’t know that, you’d find out soon enough: the whole UX is designed in such a way that it invites you to play around. So sooner or later (probably sooner) you’d click on that image and you would see what it does. In the iTunes version it’s harder to find: the discoverability is a lot lower. For inexperienced people the Zune player feels much more natural than the iTunes player, and they get up to speed a lot faster. How does this all work? Why is this UX better? The answer lies in a project from Microsoft with the codename (it seems to be becoming the official name though) “Metro”. Metro is a design language, based on certain principles. When they thought about UX they took a good long look around them and went out in search of metaphors. And they found them. The team noticed that signage in streets, airports, roads, buildings and so on are usually very clear and very precise. These signs give you the information you need and nothing more. It’s simple, clearly understood and fast to understand. A good example are airport signs. Airports can be intimidating places, especially for the non-experienced traveler. In the early 1990’s Amsterdam Airport Schiphol decided to redesign all the signage to make the traveller feel less disoriented. They developed a set of guidelines for signs and implemented those. Soon, most airports around the world adopted these ideas and you see variations of the Dutch signs everywhere on the globe. The signs are text-oriented. Yes, there are icons explaining what it all means for the people who can’t read or don’t understand the language, but the basic sign language is text. It’s clear, it’s high-contrast and it’s easy to understand. One look at the sign and you know where to go. The only thing I don’t like is the green sign pointing to the emergency exit, but since this is the default style for emergency exits I understand why they did this. If you look at the Zune UI again, you’ll notice the similarities. Text oriented, little or no icons, clear usage of fonts and all the information you need. This design language has a set of principles: Clean, light, open and fast Content, not chrome Soulful and alive These are just a couple of the principles, you can read the whole philosophy behind Metro for Windows Phone 7 here. These ideas seem to work. I love my Windows Phone 7. It’s easy to use, it’s clear, there’s no clutter that I do not need. It works for me. And I noticed it works for a lot of other people as well, especially people who aren’t as proficient with computers as I am. You see these ideas in a lot other places. Corning, a manufacturer of glass, has made a video of possible usages of their products. It’s their glimpse into the future. You’ll notice that a lot of the UI in the screens look a lot like what Microsoft is doing with Metro (not coincidentally Corning is the supplier for the Gorilla glass display surface on the new SUR40 device (or Surface v2.0 as a lot of people call it)). The idea behind this vision is that data should be available everywhere where you it. Systems should be available at all times and data is presented in a clear and light manner so that you can turn that data into information. You don’t need a lot of fancy animations that only distract from the data. You want the data and you want it fast. Have a look at this truly inspiring video that made: This is what I believe the future will look like. Of course, not everything is possible, or even desirable. But it is a nice way to think about the future . I feel very strongly about designing applications in such a way that they add value to the user. Designing applications that turn data into information. Applications that make the user feel happy to use them. So… when are you going to drop the battleship-gray designs? Tags van Technorati: surface,design,windows phone 7,wp7,metro

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  • DVR_PLAYER.exe reports Remote200.ocx is missing?

    - by Kalamane
    I have a program called DVR_PLAYER that is downloaded from a home security camera web interface. The web interface saves surveillance footage in the form of proprietary .drv files. I am unable to use the program to view the files on the cd on any machine that isn't the original machine I downloaded the files from. Every time I try to open it up it says, " Remote200.ocx not installed or it couldn't be installed. Please check user privilege." I need other machines to be able to open and view the footage I've downloaded using this program so that I can hand it in to the local police. Any ideas?

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  • How to restart fvwm2 from the command line?

    - by Chris
    For a very specific software application, we maintain a base of machines running fvwm 2.5. To update the menu structure, the fvwm2rc default config file is replaced during the update process performed by a package management system. To enable the new menu structure after an update, the user has to manually perform an action: Restart machine, re-login, restart fvwm. The preferred action is to choose "Window Manager Restart Fvwm2" since no login is needed then and even the windows survive. Question: How can I invoke an equivalent action as "Restart Fvwm2" from the command line or the package management system? The following command does not work (neither do similar ones): fvwm -c "Restart" [FVWM][SetupICCCM2]: <<ERROR>> another ICCCM 2.0 compliant WM is running, try -replace "-replace" is no option since one needs to log in again after calling it.

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  • How to target SCOM 2007 R2 monitor to monitor only one server

    - by Trondh
    Hi, This might be basic, but hopefully someone can help me: We have a well-working SCOM 2007 R2 implementation monitoring our Microsoft infrastructure. Now, on one of these servers there's an event (logged to the eventlog) that I need to be alerted on. I have created a group and put this one windows server in it. Then, I created a monitor with simple event detection, entered the event id and used the group name as "monitor target". This doesnt work - the monitor doesn't show up in health explorer at all. However, If I create the monitor with "Windows computers" as target it works, but that means I'll have to disable the monitor, and then enable it for the group, which is cumbersome and slightly illogical to me. Is this by design, or am I doing something wrong?

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  • How to install and use Tally ERP 9 in Wine

    - by askmish
    I am trying to run Tally ERP 9 (http://www.tallysolutions.com/), post-installation in wine 1.7. I am getting an "out of memory" error, the moment it starts(at the tally splash screen). I then have no option other than to close it. OS: Xubuntu 12.04.3 Wine: 1.6\1.7.9 How have I installed: Inserted the Tally Installation CD, clicked on the tally installer executable. Installed by following the setup. Configured for multi-user, client configuration. Server is at a specified LAN address running on Windows. Then once installation is done. Clicked on the executable/ran from command line for tally.exe Please guide.

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  • What is asloader.exe and why does it want to run elevated?

    - by wscholine
    I have Vista 64-bit ultimate on my home computer, with accounts for each family member. Most are administrators but I have one kid with a plain user account. When she logs in she gets a prompt that asloader wants to run but needs administrator. I gather that this has something to do with either the ASUS mobo (P6T Deluxe V2) or the ATI graphics card (Sapphire 4890 OC). Can anyone explain what asloader does, and suggest how I might configure something to suppress the prompt my kid gets? Thanks.

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  • IE 8 plays sound, Ulead pop-up message appears, crash

    - by benzado
    I'm experiencing a problem on a new PC using Outlook Web Access in Internet Explorer 8. When OWA plays a sound, a message box appears: the about box for Ulead MP3 codec. When I click OK to dismiss the box, I get a message that IE has stopped responding and Windows eventually has to force the browser window closed. This is apparently not an isolated incident, occurring on computers from different manufacturers and on other websites that play sound (such as AOL's Webmail). The only "fix" I've found on discussion boards is to prevent the website from playing sound in the first place. That's not a fix, that's just avoiding the trigger. I'd like to know what's causing this and uninstall it or repair it, so the computer can work like it's supposed to. Since Super User users are smarter than the average bear, I thought I'd have better luck here.

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  • How to blacklist a problem Wi-Fi access point by MAC address in Mac OS X

    - by Sam Alexander
    So I am a small Mac-user cog in a larger Windows-based network machine. The network here works fine for most everyone else (on PCs), but I have random timeouts and issues with the Wi-Fi. Luckily, I have identified a few problem access points by MAC address (via their log messages in Console.app). Is it possible to tell my AirPort on my Macbook to avoid those access points, and only speak with the access points who are far less touchy about me drinking the Apple kool-aid? All of the points are on the same network SSID.

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  • Is there a way to make a zenity dialog modal?

    - by math
    How can I make them modal? With modal I mean: The dialog should block the desktop so the user has only two options: Either cancel the dialog or enter text into it. (I want this basically because new windows might popup and can steal focus and additionally that other programs can access configuration files inside that container) Background: I want to ask a passphrase after login for an encfs container. So either entering a pass, or continue with cancellation of this dialog. Note: This is not a duplicate of modal dialog popup alarm, as I am interested especially in a solution to Zenity dialogs.

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  • Unable to execute file in the temporary directory

    - by Bixal
    I am using Windows 8.1 Pro 64-bit. I see this error, almost everytime I launch an executable file (to install it) but not for all of them. I don't see the error when I use Run as Administrator. I looked around, and found a solution: I needed to give permissions to the current user for the temp file as shown in the picture below: The problem here is solved temporarily, but it goes back to give me the same problem after restarting the PC. What can I do to prevent such a thing? I don't really want to use the built in Administrator account all the time. Update: The problem is caused by the cracked version of Adobe Acrobat. And the root cause is the cracked amtlib.dll Read more here: http://www.sabernova.com/2013/12/cracked-adobe-acrobat-xi-will-revert.html#axzz2r8VSzZi9

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  • Sage 50 Accounts 2010 wont run on windows 7

    - by admintech
    I have sucessfuly installed Sage 50 Accounts 2010 onto my 32 bit Windows 7 machine, yet whenever i try to run it i encounter - Log Name: Application Source: Application Error Date: 24/05/2010 17:14:13 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: LukeThomas-PC.domain.co.uk Description: Faulting application name: Sage.SBD.Platform.Installation.SoftwareUpdates.UI.exe, version: 2.0.0.91, time stamp: 0x4a8c22fe Faulting module name: igdumd32.dll, version: 8.15.10.1872, time stamp: 0x4a848a05 Exception code: 0xc0000409 Fault offset: 0x00012f96 Faulting process id: 0x1778 Faulting application start time: 0x01cafb5c2493b609 Faulting application path: C:\Program Files\Common Files\Sage SBD\Sage.SBD.Platform.Installation.SoftwareUpdates.UI.exe Faulting module path: C:\Windows\system32\igdumd32.dll Report Id: 63e2246b-674f-11df-96ba-002564c97988 Event Xml: 1000 2 100 0x80000000000000 5062 Application LukeThomas-PC.domain.co.uk Sage.SBD.Platform.Installation.SoftwareUpdates.UI.exe 2.0.0.91 4a8c22fe igdumd32.dll 8.15.10.1872 4a848a05 c0000409 00012f96 1778 01cafb5c2493b609 C:\Program Files\Common Files\Sage SBD\Sage.SBD.Platform.Installation.SoftwareUpdates.UI.exe C:\Windows\system32\igdumd32.dll 63e2246b-674f-11df-96ba-002564c97988 Any help would be appreciated as i cant find anything about this error

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  • Postfix Submission port issue

    - by RevSpot
    I have setup postfix+mailman on my debian server and i have an issue with postfix submission port. My ISP blocks SMTP on port 25 to prevent *spams and i must to use submission port (587). I have uncomment the following line from master.cf (/etc/postfix/) but nothing happens. submission inet n - - - - smtpd This is my mail logs file when i try to invite a user to mailman list Nov 6 00:35:34 myhostname postfix/qmgr[1763]: C90BF1060D: from=<[email protected]>, size=1743, nrcpt=1 (queue active) Nov 6 00:35:34 myhostname postfix/qmgr[1763]: DF54B10608: from=<[email protected]>, size=488, nrcpt=1 (queue active) Nov 6 00:35:34 myhostname postfix/qmgr[1763]: 80F0D10609: from=<[email protected]>, size=483, nrcpt=1 (queue active) Nov 6 00:35:55 myhostname postfix/smtp[2269]: connect to gmail-smtp-in.l.google.com[173.194.70.27]:25: Connection timed out Nov 6 00:35:55 myhostname postfix/smtp[2270]: connect to gmail-smtp-in.l.google.com[173.194.70.27]:25: Connection timed out Nov 6 00:35:55 myhostname postfix/smtp[2271]: connect to gmail-smtp-in.l.google.com[173.194.70.27]:25: Connection timed out Nov 6 00:36:16 myhostname postfix/smtp[2269]: connect to alt1.gmail-smtp-in.l.google.com[74.125.143.26]:25: Connection timed out Nov 6 00:36:16 myhostname postfix/smtp[2270]: connect to alt1.gmail-smtp-in.l.google.com[74.125.143.26]:25: Connection timed out Nov 6 00:36:16 myhostname postfix/smtp[2271]: connect to alt1.gmail-smtp-in.l.google.com[74.125.143.26]:25: Connection timed out Nov 6 00:36:37 myhostname postfix/smtp[2269]: connect to alt2.gmail-smtp-in.l.google.com[74.125.141.26]:25: Connection timed out Nov 6 00:36:37 myhostname postfix/smtp[2270]: connect to alt2.gmail-smtp-in.l.google.com[74.125.141.26]:25: Connection timed out Nov 6 00:36:37 myhostname4 postfix/smtp[2271]: connect to alt2.gmail-smtp-in.l.google.com[74.125.141.26]:25: Connection timed out Nov 6 00:36:58 myhostname postfix/smtp[2269]: connect to alt3.gmail-smtp-in.l.google.com[173.194.64.26]:25: Connection timed out Nov 6 00:36:58 myhostname postfix/smtp[2270]: connect to alt3.gmail-smtp-in.l.google.com[173.194.64.26]:25: Connection timed out Nov 6 00:36:58 myhostname postfix/smtp[2271]: connect to alt3.gmail-smtp-in.l.google.com[173.194.64.26]:25: Connection timed out Nov 6 00:37:19 myhostname postfix/smtp[2269]: connect to alt4.gmail-smtp-in.l.google.com[74.125.142.26]:25: Connection timed out Nov 6 00:37:19 myhostname postfix/smtp[2270]: connect to alt4.gmail-smtp-in.l.google.com[74.125.142.26]:25: Connection timed out Nov 6 00:37:19 myhostname postfix/smtp[2269]: C90BF1060D: to=<[email protected]>, relay=none, delay=23711, delays=23606/0.03/105/0, dsn=4.4.1, status=deferred (connect to alt4.gmail-smtp-in.l.google.com[74.125.142.26]:25: Connection timed out) Nov 6 00:37:19 myhostname postfix/smtp[2271]: connect to alt4.gmail-smtp-in.l.google.com[74.125.142.26]:25: Connection timed out Nov 6 00:37:19 myhostname postfix/smtp[2270]: DF54B10608: to=<[email protected]>, relay=none, delay=23882, delays=23777/0.03/105/0, dsn=4.4.1, status=deferred (connect to alt4.gmail-smtp-in.l.google.com[74.125.142.26]:25: Connection timed out) Nov 6 00:37:19 myhostname postfix/smtp[2271]: 80F0D10609: to=<[email protected]>, relay=none, delay=23875, delays=23770/0.04/105/0, dsn=4.4.1, status=deferred (connect to alt4.gmail-smtp-in.l.google.com[74.125.142.26]:25: Connection timed out) main.cf smtpd_banner = $myhostname ESMTP $mail_name (Debian/GNU) biff = no append_dot_mydomain = no readme_directory = no smtpd_tls_cert_file=/etc/ssl/certs/ssl-cert-snakeoil.pem smtpd_tls_key_file=/etc/ssl/private/ssl-cert-snakeoil.key smtpd_use_tls=yes smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache myhostname = mail.mydomain.com alias_maps = hash:/etc/aliases alias_database = hash:/etc/aliases myorigin = /etc/mailname mydestination = mail.mydomain.com, localhost.mydomain.com,localhost relayhost = relay_domains = $mydestination, mail.mydomain.com relay_recipient_maps = hash:/var/lib/mailman/data/virtual-mailman transport_maps = hash:/etc/postfix/transport mailman_destination_recipient_limit = 1 mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128 mailbox_command = procmail -a "$EXTENSION" mailbox_size_limit = 0 recipient_delimiter = + inet_interfaces = all local_recipient_maps = master.cf smtp inet n - - - - smtpd submission inet n - - - - smtpd # -o smtpd_tls_security_level=encrypt # -o smtpd_sasl_auth_enable=yes # -o smtpd_client_restrictions=permit_sasl_authenticated,reject # -o milter_macro_daemon_name=ORIGINATING #smtps inet n - - - - smtpd # -o smtpd_tls_wrappermode=yes # -o smtpd_sasl_auth_enable=yes # -o smtpd_client_restrictions=permit_sasl_authenticated,reject # -o milter_macro_daemon_name=ORIGINATING #628 inet n - - - - qmqpd pickup fifo n - - 60 1 pickup cleanup unix n - - - 0 cleanup qmgr fifo n - n 300 1 qmgr #qmgr fifo n - - 300 1 oqmgr tlsmgr unix - - - 1000? 1 tlsmgr rewrite unix - - - - - trivial-rewrite bounce unix - - - - 0 bounce defer unix - - - - 0 bounce trace unix - - - - 0 bounce verify unix - - - - 1 verify flush unix n - - 1000? 0 flush proxymap unix - - n - - proxymap proxywrite unix - - n - 1 proxymap smtp unix - - - - - smtp # When relaying mail as backup MX, disable fallback_relay to avoid MX loops relay unix - - - - - smtp -o smtp_fallback_relay= # -o smtp_helo_timeout=5 -o smtp_connect_timeout=5 showq unix n - - - - showq error unix - - - - - error retry unix - - - - - error discard unix - - - - - discard local unix - n n - - local virtual unix - n n - - virtual lmtp unix - - - - - lmtp anvil unix - - - - 1 anvil scache unix - - - - 1 scache # # ==================================================================== # # maildrop. See the Postfix MAILDROP_README file for details. # Also specify in main.cf: maildrop_destination_recipient_limit=1 # maildrop unix - n n - - pipe flags=DRhu user=vmail argv=/usr/bin/maildrop -d ${recipient} # # ==================================================================== # # See the Postfix UUCP_README file for configuration details. # uucp unix - n n - - pipe flags=Fqhu user=uucp argv=uux -r -n -z -a$sender - $nexthop!rmail ($recipient) # # Other external delivery methods. # ifmail unix - n n - - pipe flags=F user=ftn argv=/usr/lib/ifmail/ifmail -r $nexthop ($recipient) bsmtp unix - n n - - pipe flags=Fq. user=bsmtp argv=/usr/lib/bsmtp/bsmtp -t$nexthop -f$sender $recipient scalemail-backend unix - n n - 2 pipe flags=R user=scalemail argv=/usr/lib/scalemail/bin/scalemail-store ${nexthop} ${user} ${extension} mailman unix - n n - - pipe flags=FR user=list argv=/usr/lib/mailman/bin/postfix-to-mailman.py ${nexthop} ${user}

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  • How can i Install Activex in windows 2008 R2

    - by jazzson
    hi,men i am testing W2K8R2 for desktop os. but Oa in my company must be installed in it? unfortunately http://technet.microsoft.com/en-us/library/dd631688(WS.10).aspx documents by Microsoft: The ActiveX Installer Service is not included in Windows Server® 2008 R2. If you attempt to install an ActiveX control from your Web browser on a computer running Windows Server 2008 R2, a User Account Control dialog box with a yellow bar will be displayed warning you that the publisher is unknown. anyone can help me ? 3q!!!

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  • Help me choose a desktop: which of these two should I buy?

    - by Sammy
    I just want the more powerful of the two: Choice 1: http://www.bestbuy.com/site/Gateway+-+Desktop+with+AMD+Phenom%26%23153%3B+II+Quad-Core+Processor/9698936.p?id=1218153428687&skuId=9698936 Choice 2: /site/HP+-+Pavilion+Desktop+with+AMD+Phenom%26%23153%3B+II+Quad-Core+Processor/9694506.p?id=1218150609828&skuId=9694506 I can't post more than one hyperlink since I am a new user, so please add bestbuy domain name before choice 2. The latter choice is a bit more expensive but not by much so I don't care about that. As for what I intend to use my machine for, just regular web surfing, light gaming, web development related work, etc. But that doesn't really matter, of these two I just want to know which is the better more powerful system and which you would buy if you were in my position.

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  • Apple Mail authentication failure to Apache James while Thunderbird connects

    - by dacracot
    I have an Apache James 2.3.2 email server running on RHEL 5. I have been connecting to it successfully for months using Thunderbird (currently version 12.0.1). I am attempting to connect to the same account using Apple's Mail 6.5. On the first dialog, to add an account to Apple's Mail, it asks for full name, email address, and password. It then asks for an incoming mail server. I put account type equal to POP, the incoming mail server equal to the host in my email address, and my username and password. It comes back with the error: "Logging in to the POP server "" failed. Make sure the user name and password you entered are correct, then click Continue. If the information isn't correct, you cannot receive messages." While the dialogs are different in Thunderbird, I believe that I am giving it exactly the same parameters, and succeeding with authentication.

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  • Best 'Remember the milk' client for Windows XP

    - by n0v1c3c0d3r
    I'm a user of RTM (Remember The Milk). Since I have Windows 7 at home, I'm using a Windows Sidebar gadget ('Forget the milk'). But as I'm using Win XP at office, I cannot use the gadget. I am looking for an RTM client for Windows XP. I have used a software running on Adobe AIR, which requires to go to the RTM site every time to add a job. Is there any other effective clients for XP which can at least: Add a task Delete a task without visiting the site every time.

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  • "Product installation unsuccessful, please reinstall" error in CorelDraw X3 on Windows 7

    - by Donotalo
    I've been using corel draw x3 and windows 7 for more than a month. I cannot remember when I last used corel draw x3. Today I've found something unusual. My PC has two account: one with admin rights and another is standard account. Corel Draw X3 runs fine on admin account, but when it is started from standard account (without admin right), it shows the following error: Product installation unsuccessful, please reinstall I could run this product definitely on standard user account last month. But it is not running now. I tried to run it with all compatibility mode: from windows 95 to vista service pack 2. For some mode, it opens and closes immediately after showing the splash screen, and for other mode it shows the above error. How to fix this problem?

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  • Web Client Service constantly in 'Stopping' state

    - by Mark
    I have a user who's Web Client service constantly reports that it's in the 'Stopping' state and it's hindering her ability to save JMP files to a SharePoint site using the UNC path. She's running Windows XP Service Pack 3. I've tried modifying the Web Client parameters in the registry for UseBasicAuth and FileAttributesLimitInBytes with no luck. When I set the service to Manual and then try to start it after Windows boots up, it starts and then immediately goes into the Stopping state again. Other things I've tried: Removing/Reinstalling her network card Removing/Reinstalling the Client for Microsoft Networks and File and Print Sharing Checked that the BITS and RPC services are running fine (not sure if they're related) Does anyone have any other ideas? Is there a way to repair/rebuild the Web Client service?

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  • What's the significance of this Google Apps error code '0x8004010B' ?

    - by Freddy
    There seems to be a lack of good information around this particular Google Apps error code. Has anyone found common environmental information that causes this error? Any kind of solution? Uninstalling/re-installing Google Sync doesn't seem to do anything, I've run Outlook's executable that scans/fixes the PST file etc. Task 'Google Apps - ::user email address:: - Sending' reported error (0x8004010B) : 'Unknown Error 0x8004010B' I found a listing of error codes for the Gdata API but nothing for these types of 'unknown' error codes. Does Google have available a list of common 'unknown' error codes/messages? Thanks in advance.

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  • VLC without border/window decoration in Windows

    - by timberwo7ves
    I'm trying to run VLC (2.1, 64 bit) without any chrome on Windows 7. You can achieve it by going to Preferences, and in the Interface tab, unchecking Integrate video in interface, and also in the Video tab, unchecking Window decorations. The problem lies in the fact that without Window decorations there is no apparent way to move or resize the video window - in GOM player, for example, you can move window by dragging on the video itself; is there an option for this in VLC? Ideally, I would like to move the window by the method described above (by dragging the video), and would like the Window decorations to reappear on mouseover, to allow resizing; I'm a new VLC user, but unsure how far the customisation goes. - I'd settle with just the moving of the window via dragging the video if this is possible by advanced setting. There is a similar question here, but not exactly, and no solution to that particular question.

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  • Mozilla Weave can't sync Firefox. What's wrong?

    - by Mehper C. Palavuzlar
    For the last few days, Mozilla Weave can't sync. Below is the activity log. Any ideas? 2010-05-02 20:47:15 Service.Main WARN Unknown error while downloading metadata record. Aborting sync. 2010-05-02 20:47:15 Service.Main CONFIG Starting backoff, next sync at:Sun May 02 2010 21:16:09 GMT+0300 (GTB Yaz Saati) 2010-05-02 20:47:15 Service.Main DEBUG Exception: aborting sync, remote setup failed No traceback available 2010-05-02 21:16:09 Service.Main DEBUG Idle timer created for sync, will sync after 5 seconds of inactivity. 2010-05-02 21:16:30 Net.Resource DEBUG GET success 200 https://sj-weave03.services.mozilla.com/1.0/mehper/storage/meta/global 2010-05-02 21:16:30 Service.Main DEBUG Weave Version: 1.2.3 Local Storage: 2 Remote Storage: 2 2010-05-02 21:26:50 Net.Resource DEBUG GET success 200 https://sj-weave03.services.mozilla.com/1.0/mehper/info/collections 2010-05-02 21:26:50 Engine.Clients INFO 0 outgoing items pre-reconciliation 2010-05-02 21:26:50 Engine.Clients INFO Records: 0 applied, 0 reconciled, 0 left to fetch 2010-05-02 21:26:50 Engine.Clients DEBUG Total (ms): sync 6, processIncoming 3, uploadOutgoing 0, syncStartup 3, syncFinish 0 2010-05-02 21:26:50 Engine.Bookmarks INFO 0 outgoing items pre-reconciliation 2010-05-02 21:26:50 Engine.Bookmarks INFO Records: 0 applied, 0 reconciled, 0 left to fetch 2010-05-02 21:26:50 Engine.Bookmarks DEBUG Total (ms): sync 13, processIncoming 5, uploadOutgoing 0, syncStartup 3, syncFinish 3 2010-05-02 21:26:50 Engine.Forms INFO 1 outgoing items pre-reconciliation 2010-05-02 21:26:50 Engine.Forms INFO Records: 0 applied, 0 reconciled, 0 left to fetch 2010-05-02 21:26:50 Engine.Forms INFO Uploading all of 1 records 2010-05-02 21:26:50 Collection DEBUG POST Length: 388 2010-05-02 21:27:06 Collection DEBUG POST success 200 https://sj-weave03.services.mozilla.com/1.0/mehper/storage/forms 2010-05-02 21:27:06 Engine.Forms DEBUG Total (ms): sync 15924, processIncoming 3, uploadOutgoing 15918, syncStartup 3, syncFinish 0, createRecord 1 2010-05-02 21:27:06 Engine.History INFO 55 outgoing items pre-reconciliation 2010-05-02 21:27:06 Engine.History INFO Records: 0 applied, 0 reconciled, 0 left to fetch 2010-05-02 21:27:09 Engine.History INFO Uploading all of 55 records 2010-05-02 21:27:09 Collection DEBUG POST Length: 35337 2010-05-02 21:27:32 Collection DEBUG POST success 200 https://sj-weave03.services.mozilla.com/1.0/mehper/storage/history 2010-05-02 21:27:32 Engine.History DEBUG Total (ms): sync 25588, processIncoming 4, uploadOutgoing 25580, syncStartup 3, syncFinish 0, createRecord 2540 2010-05-02 21:27:32 Engine.Passwords INFO 0 outgoing items pre-reconciliation 2010-05-02 21:27:32 Engine.Passwords INFO Records: 0 applied, 0 reconciled, 0 left to fetch 2010-05-02 21:27:32 Engine.Passwords DEBUG Total (ms): sync 8, processIncoming 4, uploadOutgoing 0, syncStartup 4, syncFinish 0 2010-05-02 21:27:32 Engine.Prefs INFO 0 outgoing items pre-reconciliation 2010-05-02 21:27:32 Engine.Prefs INFO Records: 0 applied, 0 reconciled, 0 left to fetch 2010-05-02 21:27:32 Engine.Prefs DEBUG Total (ms): sync 8, processIncoming 3, uploadOutgoing 0, syncStartup 4, syncFinish 0 2010-05-02 21:27:32 Engine.Tabs INFO 1 outgoing items pre-reconciliation 2010-05-02 21:27:32 Engine.Tabs INFO Records: 0 applied, 0 reconciled, 0 left to fetch 2010-05-02 21:27:32 Engine.Tabs INFO Uploading all of 1 records 2010-05-02 21:27:32 Collection DEBUG POST Length: 393 2010-05-02 21:27:54 Collection DEBUG POST success 200 https://sj-weave03.services.mozilla.com/1.0/mehper/storage/tabs 2010-05-02 21:27:54 Engine.Tabs DEBUG Total (ms): sync 21943, processIncoming 3, uploadOutgoing 21936, syncStartup 3, syncFinish 0, createRecord 8 2010-05-02 21:27:54 Service.Main INFO Sync completed successfully 2010-05-02 22:27:53 Service.Main DEBUG Idle timer created for sync, will sync after 5 seconds of inactivity. 2010-05-02 22:28:14 Net.Resource DEBUG GET success 200 https://sj-weave03.services.mozilla.com/1.0/mehper/storage/meta/global 2010-05-02 22:28:14 Service.Main DEBUG Weave Version: 1.2.3 Local Storage: 2 Remote Storage: 2 2010-05-02 22:28:16 Net.Resource DEBUG GET fail 503 https://sj-weave03.services.mozilla.com/1.0/mehper/info/collections 2010-05-02 22:28:16 Service.Main DEBUG Exception: aborting sync, failed to get collections No traceback available 2010-05-02 23:28:15 Service.Main DEBUG Idle timer created for sync, will sync after 5 seconds of inactivity. 2010-05-03 00:26:42 Service.Main DEBUG Exception: Could not acquire lock No traceback available 2010-05-03 00:31:03 RecordMgr DEBUG Failed to import record: App. Quitting JS Stack trace: Res__request(...)@resource.js:208 < Res_get()@resource.js:271 < RecordMgr_import("https://sj-weave03.services.mozilla.com/1.0/mehper/storage/meta/global")@wbo.js:119 < WeaveSvc__remoteSetup()@service.js:824 < ()@service.js:1187 < WrappedNotify()@util.js:114 < WrappedLock()@util.js:86 < WrappedCatch()@util.js:65 < sync(false)@service.js:1146 < ([object Object])@service.js:414 < notify([object XPCWrappedNative_NoHelper])@util.js:629 2010-05-03 00:31:03 Service.Main DEBUG Weave Version: 1.2.3 Local Storage: 2 Remote Storage: 2010-05-03 00:31:03 Service.Main WARN Unknown error while downloading metadata record. Aborting sync. 2010-05-03 00:31:03 Service.Main DEBUG Exception: aborting sync, remote setup failed No traceback available 2010-05-03 17:26:25 Service.Main INFO Loading Weave 1.2.3 2010-05-03 17:26:25 Engine.Bookmarks DEBUG Engine initialized 2010-05-03 17:26:25 Engine.Forms DEBUG Engine initialized 2010-05-03 17:26:25 Engine.History DEBUG Engine initialized 2010-05-03 17:26:25 Engine.Passwords DEBUG Engine initialized 2010-05-03 17:26:25 Engine.Prefs DEBUG Engine initialized 2010-05-03 17:26:25 Engine.Tabs DEBUG Engine initialized 2010-05-03 17:26:25 Engine.Tabs DEBUG Resetting tabs last sync time 2010-05-03 17:26:25 Service.Main INFO Mozilla/5.0 (Windows; U; Windows NT 6.1; tr; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729) 2010-05-03 17:26:26 Service.Main DEBUG Caching URLs under storage user base: https://sj-weave03.services.mozilla.com/1.0/mehper/ 2010-05-03 17:26:30 Service.Main DEBUG Autoconnecting in 3 seconds 2010-05-03 17:26:36 Service.Main INFO Logging in user mehper 2010-05-03 17:45:46 Service.Main DEBUG Exception: Could not acquire lock No traceback available 2010-05-03 17:53:18 Service.Main DEBUG Exception: Could not acquire lock No traceback available

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  • HP Recovery options: System Recovery not showing

    - by sha404
    I am using HP Pavilion dv4 notebook. Previously, there were following options in Recovery Manager(using f11 during boot): +System Recovery +Factory Restore +Minimized Image Recovery The System Recovery option allows me to restore only Operating system drive e.g. C:\ drive, keeping all other user (me) created hard drives intact. I made a set of recovery disk. Since then I don't see the System Recovery option in HP Recovery Manager. But all other options are still there. But when I use recovery disks that i created earlier, that option e.g. System Recovery is shown. But It's really boring and time consuming to use disks for recovery. So, what's the problem with internal HP Recovery Manager? Why isn't it showing that option?

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  • I removed my-freeze.com NetAssistant, but now can't access two websites

    - by Firefly
    I used "Revo Uninstaller" to uninstall the spyware which left me with a problem using Internet Explorer so then downloaded the free version of "Hijack This" from the website and, not reading the Super User answer correctly, used fix for the general issues it found and saved the log file of the other queries. NetAssistant is completely gone or appears to have - Malwarebytes Malware remover cannot find anything and most Google searches now seem to work correctly. However in removing it I seem to have made an error and now whenever I search for and try to open or try to directly access two sites which I had tried to access via NetAssistant whilst infected IE8 says they cannot be displayed. One of them is Wikipedia and I use both regularly. I am not sure at what point this happened I think it may have been after using Revo Uninstaller and the second section where it looks for references to netassistant (in the registry?). Not sure if this is relevant but I can remember deleting some flags or something relating to Internet Explorer but not sure what. Any suggestions?

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  • Installing Zend on CentOS is having dependency issues

    - by rax
    I'm trying to install PHP's Zend Server on my CentOS VPS but it's having dependency issues that I can't seem to resolve. zend-server-php-5.2-4.0-73.noarch from Zend_noarch has depsolving problems --> Missing Dependency: php-5.2-gui-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) zend-server-php-5.2-4.0-73.noarch from Zend_noarch has depsolving problems --> Missing Dependency: php-5.2-dev-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) knowledgetree-ce-3.7.0-2.noarch from KTnoarch has depsolving problems --> Missing Dependency: php-5.2-xmlrpc-zend-server is needed by package knowledgetree-ce-3.7.0-2.noarch (KTnoarch) knowledgetree-ce-3.7.0-2.noarch from KTnoarch has depsolving problems --> Missing Dependency: php-5.2-fileinfo-zend-server is needed by package knowledgetree-ce-3.7.0-2.noarch (KTnoarch) zend-server-php-5.2-4.0-73.noarch from Zend_noarch has depsolving problems --> Missing Dependency: php-5.2-zend-extensions is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) zend-server-php-5.2-4.0-73.noarch from Zend_noarch has depsolving problems --> Missing Dependency: php-5.2-common-extensions-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) Error: Missing Dependency: php-5.2-fileinfo-zend-server is needed by package knowledgetree-ce-3.7.0-2.noarch (KTnoarch) Error: Missing Dependency: php-5.2-xmlrpc-zend-server is needed by package knowledgetree-ce-3.7.0-2.noarch (KTnoarch) Error: Missing Dependency: php-5.2-gui-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) Error: Missing Dependency: php-5.2-common-extensions-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) Error: Missing Dependency: php-5.2-dev-zend-server is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) Error: Missing Dependency: php-5.2-zend-extensions is needed by package zend-server-php-5.2-4.0-73.noarch (Zend_noarch) When consulting the Google, all I get told is how to install PHP 5.2.* on CentOS. According to the output of php -v, I've done that. PHP 5.2.8 (cli) (built: Sep 28 2009 15:37:15) Copyright (c) 1997-2008 The PHP Group Zend Engine v2.2.0, Copyright (c) 1998-2008 Zend Technologies with the ionCube PHP Loader v3.1.34, Copyright (c) 2002-2009, by ionCube Ltd. How can I solve this issue?

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