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• Master Note for Generic Data Warehousing

  - by lajos.varady(at)oracle.com

  ++++++++++++++++++++++++++++++++++++++++++++++++++++ The complete and the most recent version of this article can be viewed from My Oracle Support Knowledge Section. Master Note for Generic Data Warehousing [ID 1269175.1] ++++++++++++++++++++++++++++++++++++++++++++++++++++In this Document   Purpose   Master Note for Generic Data Warehousing      Components covered      Oracle Database Data Warehousing specific documents for recent versions      Technology Network Product Homes      Master Notes available in My Oracle Support      White Papers      Technical Presentations Platforms: 1-914CU; This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review. Applies to: Oracle Server - Enterprise Edition - Version: 9.2.0.1 to 11.2.0.2 - Release: 9.2 to 11.2Information in this document applies to any platform. Purpose Provide navigation path Master Note for Generic Data Warehousing Components covered Read Only Materialized ViewsQuery RewriteDatabase Object PartitioningParallel Execution and Parallel QueryDatabase CompressionTransportable TablespacesOracle Online Analytical Processing (OLAP)Oracle Data MiningOracle Database Data Warehousing specific documents for recent versions 11g Release 2 (11.2)11g Release 1 (11.1)10g Release 2 (10.2)10g Release 1 (10.1)9i Release 2 (9.2)9i Release 1 (9.0)Technology Network Product HomesOracle Partitioning Advanced CompressionOracle Data MiningOracle OLAPMaster Notes available in My Oracle SupportThese technical articles have been written by Oracle Support Engineers to provide proactive and top level information and knowledge about the components of thedatabase we handle under the "Database Datawarehousing".Note 1166564.1 Master Note: Transportable Tablespaces (TTS) -- Common Questions and IssuesNote 1087507.1 Master Note for MVIEW 'ORA-' error diagnosis. For Materialized View CREATE or REFRESHNote 1102801.1 Master Note: How to Get a 10046 trace for a Parallel QueryNote 1097154.1 Master Note Parallel Execution Wait Events Note 1107593.1 Master Note for the Oracle OLAP OptionNote 1087643.1 Master Note for Oracle Data MiningNote 1215173.1 Master Note for Query RewriteNote 1223705.1 Master Note for OLTP Compression Note 1269175.1 Master Note for Generic Data WarehousingWhite Papers Transportable Tablespaces white papers Database Upgrade Using Transportable Tablespaces:Oracle Database 11g Release 1 (February 2009) Platform Migration Using Transportable Database Oracle Database 11g and 10g Release 2 (August 2008) Database Upgrade using Transportable Tablespaces: Oracle Database 10g Release 2 (April 2007) Platform Migration using Transportable Tablespaces: Oracle Database 10g Release 2 (April 2007)Parallel Execution and Parallel Query white papers Best Practices for Workload Management of a Data Warehouse on the Sun Oracle Database Machine (June 2010) Effective resource utilization by In-Memory Parallel Execution in Oracle Real Application Clusters 11g Release 2 (Feb 2010) Parallel Execution Fundamentals in Oracle Database 11g Release 2 (November 2009) Parallel Execution with Oracle Database 10g Release 2 (June 2005)Oracle Data Mining white paper Oracle Data Mining 11g Release 2 (March 2010)Partitioning white papers Partitioning with Oracle Database 11g Release 2 (September 2009) Partitioning in Oracle Database 11g (June 2007)Materialized Views and Query Rewrite white papers Oracle Materialized Views  and Query Rewrite (May 2005) Improving Performance using Query Rewrite in Oracle Database 10g (December 2003)Database Compression white papers Advanced Compression with Oracle Database 11g Release 2 (September 2009) Table Compression in Oracle Database 10g Release 2 (May 2005)Oracle OLAP white papers On-line Analytic Processing with Oracle Database 11g Release 2 (September 2009) Using Oracle Business Intelligence Enterprise Edition with the OLAP Option to Oracle Database 11g (July 2008)Generic white papers Enabling Pervasive BI through a Practical Data Warehouse Reference Architecture (February 2010) Optimizing and Protecting Storage with Oracle Database 11g Release 2 (November 2009) Oracle Database 11g for Data Warehousing and Business Intelligence (August 2009) Best practices for a Data Warehouse on Oracle Database 11g (September 2008)Technical PresentationsA selection of ObE - Oracle by Examples documents: Generic Using Basic Database Functionality for Data Warehousing (10g) Partitioning Manipulating Partitions in Oracle Database (11g Release 1) Using High-Speed Data Loading and Rolling Window Operations with Partitioning (11g Release 1) Using Partitioned Outer Join to Fill Gaps in Sparse Data (10g) Materialized View and Query Rewrite Using Materialized Views and Query Rewrite Capabilities (10g) Using the SQLAccess Advisor to Recommend Materialized Views and Indexes (10g) Oracle OLAP Using Microsoft Excel With Oracle 11g Cubes (how to analyze data in Oracle OLAP Cubes using Excel's native capabilities) Using Oracle OLAP 11g With Oracle BI Enterprise Edition (Creating OBIEE Metadata for OLAP 11g Cubes and querying those in BI Answers) Building OLAP 11g Cubes Querying OLAP 11g Cubes Creating Interactive APEX Reports Over OLAP 11g CubesSelection of presentations from the BIWA website:Extreme Data Warehousing With Exadata  by Hermann Baer (July 2010) (slides 2.5MB, recording 54MB)Data Mining Made Easy! Introducing Oracle Data Miner 11g Release 2 New "Work flow" GUI   by Charlie Berger (May 2010) (slides 4.8MB, recording 85MB )Best Practices for Deploying a Data Warehouse on Oracle Database 11g  by Maria Colgan (December 2009)  (slides 3MB, recording 18MB, white paper 3MB )

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• Principles of Big Data By Jules J Berman, O&rsquo;Reilly Media Book Review

  - by Compudicted

  Originally posted on: http://geekswithblogs.net/Compudicted/archive/2013/11/04/principles-of-big-data-by-jules-j-berman-orsquoreilly-media.aspx A fantastic book! Must be part, if not yet, of the fundamentals of the Big Data as a field of science. Highly recommend to those who are into the Big Data practice. Yet, I confess this book is one of my best reads this year and for a number of reasons: The book is full of wisdom, intimate insight, historical facts and real life examples to how Big Data projects get conceived, operate and sadly, yes, sometimes die. But not only that, the book is most importantly is filled with valuable advice, accurate and even overwhelming amount of reference (from the positive side), and the author does not event stop there: there are numerous technical excerpts, links and examples allowing to quickly accomplish many daunting tasks or make you aware of what one needs to perform as a data practitioner (excuse my use of the word practitioner, I just did not find a better substitute to it to trying to reference all who face Big Data). Be aware that Jules Berman’s background is in medicine, naturally, this book discusses this subject a lot as it is very dear to the author’s heart I believe, this does not make this book any less significant however, quite the opposite, I trust if there is an area in science or practice where the biggest benefits can be ripped from Big Data projects it is indeed the medical science, let’s make Cancer history! On a personal note, for me as a database, BI professional it has helped to understand better the motives behind Big Data initiatives, their underwater rivers and high altitude winds that divert or propel them forward. Additionally, I was impressed by the depth and number of mining algorithms covered in it. I must tell this made me very curious and tempting to find out more about these indispensable attributes of Big Data so sure I will be trying stretching my wallet to acquire several books that go more in depth on several most popular of them. My favorite parts of the book, well, all of them actually, but especially chapter 9: Analysis, it is just very close to my heart. But the real reason is it let me see what I do with data from a different angle. And then the next - “Special Considerations”, they are just two logical parts. The writing language is of this book is very acceptable for all levels, I had no technical problem reading it in ebook format on my 8” tablet or a large screen monitor. If I would be asked to say at least something negative I have to state I had a feeling initially that the book’s first part reads like an academic material relaxing the reader as the book progresses forward. I admit I am impressed with Jules’ abilities to use several programming languages and OSS tools, bravo! And I agree, it is not too, too hard to grasp at least the principals of a modern programming language, which seems becomes a defacto knowledge standard item for any modern human being. So grab a copy of this book, read it end to end and make yourself shielded from making mistakes at any stage of your Big Data initiative, by the way this book also helps build better future Big Data projects. Disclaimer: I received a free electronic copy of this book as part of the O'Reilly Blogger Program.

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• SQL SERVER – What is SSRS and Why SSRS is asked for in many Job Opening?

  - by Pinal Dave

  This example is from the Beginning SSRS by Kathi Kellenberger. Supporting files are available with a free download from the www.Joes2Pros.com web site. This will be a 5 day blog post in getting started with SSRS. Today will show the importance of SSRS in the business. Why is SSRS asked for in so many job openings? If you talk to an SSRS expert it’s very clear to them exactly why companies really need this invention and how it saves time and adds business value. You don’t have to be an SSRS expert to know its value or to start using it. For example you don’t have to be an airline pilot to know the usefulness of modern transportation. Even the people who don’t know how to run SSRS but need the reports can tell you why that is needed. This blog post will go into why SSRS is an important invention by showing how it improves the usage of information in your company. Before SSRS there has always been a need for a company to benefit from the use of its own information. Excel spreadsheets have been a popular way to do this for a long time. With SSRS you can still use this solution and gain many other options too. A friend of mine told me a story about doing database work in the 90s for a major company and how he wished SSRS was available back then. The Vice President of the marketing channel would often come to him just before an important meeting with the board of directors. He often needed to show how certain product sales were performing over time. All this information was in the database so it was my friend’s job to get the information out and organized into a medium the VP could use. This medium was usually Excel. The VP often had meetings all over the world where he showcased this Excel report. The solution to get the VP to him anywhere he was in the world was an Excel file attached to an e-mail. This worked pretty well but with some drawbacks. One time my friend sent the wrong file in the e-mail. A few minutes later my friend realized his mistake and sent another frantic e-mail to VP. This one was saying to ignore the last e-mail and use this newer one. Would the VP see the correct e-mail in time? If SSRS had been available, my friend could have created a solution that let the VP run the report any time he wished. The report could have been published to the company intranet where the VP could run it from any of the offices he happened to be traveling to that month. There is a fair amount of work up front to develop and publish the report, but once that work is completed, the report can be reused as many times as needed. My friend could even be on vacation for the first day of the monthly and the VP can get his real-time report. Not only could the report show the most recent data, the VP could choose to view reports of previous months with just a few clicks. The deployed SSRS is user friendly, and can also be configured to protect reports from being run by the wrong people. Tomorrow’s Post Tomorrow’s blog post will show how to know if you already have SSRS installed. If you want to learn SSRS in easy to simple words – I strongly recommend you to get Beginning SSRS book from Joes 2 Pros. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Reporting Services, SSRS

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• Markus Zirn, "Big Data with CEP and SOA" @ SOA, Cloud &amp; Service Technology Symposium 2012

  - by JuergenKress

  ORACLE PROMOTIONAL DISCOUNT FOR EXCLUSIVE ORACLE DISCOUNT, ENTER PROMO CODE: DJMXZ370 Early-Bird Registration is Now Open with Special Pricing! Register before July 1, 2012 to qualify for discounts. Visit the Registration page for details. The International SOA, Cloud + Service Technology Symposium is a yearly event that features the top experts and authors from around the world, providing a series of keynotes, talks, demonstrations, and panels, as well as training and certification workshops - all dedicated to empowering IT professionals to realize modern service technologies and practices in the real world. Click here for a two-page printable conference overview (PDF). Big Data with CEP and SOA - September 25, 2012 - 14:15 Speaker: Markus Zirn, Oracle and Baz Kuthi, Avocent The "Big Data" trend is driving new kinds of IT projects that process machine-generated data. Such projects store and mine using Hadoop/ Map Reduce, but they also analyze streaming data via event-driven patterns, which can be called "Fast Data" complementary to "Big Data". This session highlights how "Big Data" and "Fast Data" design patterns can be combined with SOA design principles into modern, event-driven architectures. We will describe specific architectures that combines CEP, Distributed Caching, Event-driven Network, SOA Composites, Application Development Framework, as well as Hadoop. Architecture patterns include pre-processing and filtering event streams as close as possible to the event source, in memory master data for event pattern matching, event-driven user interfaces as well as distributed event processing. Focus is on how "Fast Data" requirements are elegantly integrated into a traditional SOA architecture. Markus Zirn is Vice President of Product Management covering Oracle SOA Suite, SOA Governance, Application Integration Architecture, BPM, BPM Solutions, Complex Event Processing and UPK, an end user learning solution. He is the author of “The BPEL Cookbook” (rated best book on Services Oriented Architecture in 2007) as well as “Fusion Middleware Patterns”. Previously, he was a management consultant with Booz Allen & Hamilton’s High Tech practice in Duesseldorf as well as San Francisco and Vice President of Product Marketing at QUIQ. Mr. Zirn holds a Masters of Electrical Engineering from the University of Karlsruhe and is an alumnus of the Tripartite program, a joint European degree from the University of Karlsruhe, Germany, the University of Southampton, UK, and ESIEE, France. KEYNOTES & SPEAKERS More than 80 international subject matter experts will be speaking at the Symposium. Below are confirmed keynotes and speakers so far. Over 50% of the agenda has not yet been finalized. Many more speakers to come. View the partial program calendars on the Conference Agenda page. CONFERENCE THEMES & TRACKS Cloud Computing Architecture & Patterns New SOA & Service-Orientation Practices & Models Emerging Service Technology Innovation Service Modeling & Analysis Techniques Service Infrastructure & Virtualization Cloud-based Enterprise Architecture Business Planning for Cloud Computing Projects Real World Case Studies Semantic Web Technologies (with & without the Cloud) Governance Frameworks for SOA and/or Cloud Computing Projects Service Engineering & Service Programming Techniques Interactive Services & the Human Factor New REST & Web Services Tools & Techniques Oracle Specialized SOA & BPM Partners Oracle Specialized partners have proven their skills by certifications and customer references. To find a local Specialized partner please visit http://solutions.oracle.com SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Markus Zirn,SOA Symposium,Thomas Erl,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• ASP.NET Error Handling: Creating an extension method to send error email

  - by Jalpesh P. Vadgama

  Error handling in asp.net required to handle any kind of error occurred. We all are using that in one or another scenario. But some errors are there which will occur in some specific scenario in production environment in this case We can’t show our programming errors to the End user. So we are going to put a error page over there or whatever best suited as per our requirement. But as a programmer we should know that error so we can track the scenario and we can solve that error or can handle error. In this kind of situation an Error Email comes handy. Whenever any occurs in system it will going to send error in our email. Here I am going to write a extension method which will send errors in email. From asp.net 3.5 or higher version of .NET framework  its provides a unique way to extend your classes. Here you can fine more information about extension method. So lets create extension method via implementing a static class like following. I am going to use same code for sending email via my Gmail account from here. Following is code for that. using System; using System.Collections.Generic; using System.Linq; using System.Web; using System.Net.Mail; namespace Experiement { public static class MyExtension { public static void SendErrorEmail(this Exception ex) { MailMessage mailMessage = new MailMessage(new MailAddress("[email protected]") , new MailAddress("[email protected]")); mailMessage.Subject = "Exception Occured in your site"; mailMessage.IsBodyHtml = true; System.Text.StringBuilder errorMessage = new System.Text.StringBuilder(); errorMessage.AppendLine(string.Format("<B>{0}</B>:{1}<BR/>","Exception",ex.Message)); errorMessage.AppendLine(string.Format("<B>{0}</B>:{1}<BR/>", "Stack Trace", ex.StackTrace)); if (ex.InnerException != null) { errorMessage.AppendLine(string.Format("<B>{0}</B>:{1}<BR/>", " Inner Exception", ex.InnerException.Message)); errorMessage.AppendLine(string.Format("<B>{0}</B>:{1}<BR/>", "Inner Stack Trace", ex.InnerException.StackTrace)); } mailMessage.Body = errorMessage.ToString(); System.Net.NetworkCredential networkCredentials = new System.Net.NetworkCredential("[email protected]", "password"); SmtpClient smtpClient = new SmtpClient(); smtpClient.EnableSsl = true; smtpClient.UseDefaultCredentials = false; smtpClient.Credentials = networkCredentials; smtpClient.Host = "smtp.gmail.com"; smtpClient.Port = 587; smtpClient.Send(mailMessage); } } } After creating an extension method let us that extension method to handle error like following in page load event of page. using System; namespace Experiement { public partial class WebForm1 : System.Web.UI.Page { protected void Page_Load(object sender,System.EventArgs e) { try { throw new Exception("My custom Exception"); } catch (Exception ex) { ex.SendErrorEmail(); Response.Write(ex.Message); } } } } Now in above code I have generated custom exception for example but in production It can be any Exception. And you can see I have use ex.SendErrorEmail() function in catch block to send email. That’s it.. Now it will throw exception and you will email in your email box like below.   That’s its. It’s so simple…Stay tuned for more.. Happy programming.. Technorati Tags: Exception,Extension Mehtod,Error Handling,ASP.NET

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• Oracle WebCenter - Well Connected

  - by Brian Dirking

  800x600 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} An good post from Dan Elam on the state of the ECM industry (http://www.aiim.org/community/blogs/community/ECM-Vendors-go-to-War) . For those of you who don’t know Dan, he is one of the major forces in the content management industry. He founded eVisory and IMERGE Consulting, he is an AIIM Fellow and a former US Technical Expert to the International Standards Organization (ISO), and has been a driving force behind EmTag, AIIM’s Emerging Technologies Group. His post is interesting – it starts out talking about our Moveoff Documentum campaign, but then it becomes a much deeper insight into the ECM industry. Dan points out that Oracle has been making quiet strides in the ECM industry. In fact, analysts share this view Oracle, pointing out Oracle is growing greater than 20% annually while many of the big vendors are shrinking. And as Dan points out, this cements Oracle as one of the big five in the ECM space – the same week that Autonomy was removed from the Gartner Magic Quadrant for ECM. One of the key things points out is that Oracle WebCenter is well connected. WebCenter has out-of-the-box connections to key enterprise applications such as E-Business Suite, PeopleSoft, Siebel and JD Edwards. Those out-of-the-box integrations make it easy for organizations to drive content right into the places where it is needed, in the midst of business processes. At the same time, WebCenter provides composite interface capabilities to bring together two or more of these enterprise applications onto the same screen. Combine that with the capabilities of Oracle Social Network, you start to see how Oracle is providing a full platform for user engagement. But beyond those connections, WebCenter can also connect to other content management systems. It can index and search those systems from a single point of search, bringing back results in a single combined hitlist. WebCenter can also extend records management capabilities into Documentum, SharePoint, and email archiving systems. From a single console, records managers can define a series, set a retention schedule, and place holds – without having to go to each system to make these updates. Dan points out that there are some new competitive dynamics – to be sure. And it is interesting when a system can interact with another system, enforce dispositions and holds, and enable users to search and retrieve content. Oracle WebCenter is providing the infrastructure to build on, and the interfaces to drive user engagement. It’s an interesting time.

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• Beyond Chatting: What ‘Social’ Means for CRM

  - by Divya Malik

  A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on the Oracle Applications blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com

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• What’s New from the Oracle Marketing Cloud at Oracle OpenWorld 2014

  - by Kathryn Perry

  A Guest Post by Laura Vogel, Director, Oracle Marketing Cloud Events (pictured left) Marketing—CX Central is your hub for all things Marketing related at OpenWorld in San Francisco, September 28-October 2, 2014. Learn how to personalize the modern marketing journey to improve customer loyalty. We’re hosting more than 60 breakout sessions, half of which will highlight customer success stories from marquee brands including Bizo, Comcast, Dell, Epson, John Deere, Lane Bryant, ReadyTalk and Shutterfly. Moscone West, Levels 2 and 3To learn more about how modern marketing works, visit Moscone West, levels 2 and 3, for exciting demos of each of the Oracle Marketing Cloud solutions (BlueKai, Compendium, Eloqua, Push I/O, and Responsys). You also can check out our stations for Vertical Marketing Best Practices, the Markie Awards, and more! CX Spotlight Sessions “Accelerating Big Profits in Big Data,” Jeff Tanner, Baylor University “Using Content Marketing to Impact Every Stage of the Buyer’s Journey,” Jennifer Agustin, Bizo “Expanding Your Marketing with Proven Testing and Optimization,” Brian Border, Shutterfly and Matthew Balthazor, Epson “Modern Marketing: The New Digital Dialogue,” Cory Treffiletti, Oracle A Special Marquee SessionDell’s Hayden Mugford will speak on "The Digital Ecosystem: Driving Experience Through Contact Engagement.” She will highlight how the organization built a digital ecosystem that supports a behaviorally driven, multivehicle nurturing campaign. The Dell 1:1 Global Marketing team worked with multiple partners to innovate integrations with Oracle Eloqua, Oracle Real-Time Decisions for real-time decision logic, and a content management system (CMS) that enables 100 percent customized e-mails. The program doubled average order values for nurtured contacts versus non-nurtured and tripled open and click-through rates versus push e-mail. It Wouldn’t Be an Oracle Marketing Cloud Event Without a Party!We’re hosting CX Central Fest: a unique customer experience specifically designed for attendees of CX Central. It will include a chance to rock out at a private concert featuring Los Angeles indie electronic pop group, Capital Cities! Join us Tuesday, September 30 from 7-9 p.m. Other Oracle Marketing Cloud Session Highlights Thought leadership by role Exploring the benefits of moving to the Cloud Product line roadmaps and innovations in Marketing Technical deep dives for product lines within Marketing Best practices and impactful business measurements Solutions that are integrated across CX Target AudienceSession content is geared toward professionals in Marketing, Marketing Operations, Marketing Demand Generation, Social: Chief Marketing Officers, Vice Presidents, Directors and Managers. OutcomesCustomers attending Marketing—CX Central @ OpenWorld will be able to: Gain insight into delivering consistent cross-channel marketing Discover how to provide the right information to the right customer at the right time and with the right channel Get answers to burning questions and advice on business challenges Hear from other Oracle customers about recommended best practices to help their organization move forward Network and share ideas to help create a strategy for connecting with customers in better ways Resources At a Glance Register Now Track Site—View Marketing Sessions 72 1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Focus on Session Doc Downloadable Justification Email OpenWorld is a fabulous way for you to see all that Oracle Marketing Cloud has to offer. Register today.

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• You Are Hiring But Do Candidate&rsquo;s Want to Work For You

  - by david.talamelli

  So here you are – it has happened, you are now interviewing for that position that you have either applied for or maybe were called about. Whether you are an “active” candidate looking for a job or a “passive” candidate who was contacted about the opportunity, it doesn’t matter now. Regardless of the circumstances of how you got to the interview stage, how you and your new potential manager connect with each other at interview will play a part in whether you are successful in landing that job. The best manager/employee relationships I think tend to be the ones where both the manager and employee have a common goal that they are both working towards and they work together in unison to achieve these goals. Candidates – when you are interviewing for a role, remember that an interview is a two way process. An interview shouldn’t be just a case of a company interviewing you to see if you are a good fit for a certain role. Don’t forget in an interview process it is equally important that you take the opportunity to similarly interview the company to see if that role/company are the right place for you to move to as the next step in your career. I think an interview should not only be a chance for a Hiring Manager to get to better know a candidate and asses his capability and cultural fit for a team/company but it should also be a chance for the candidate to similarly assess a company or manager about whether they are someone that they want to work with. Managers – I know Recruiters have been talking about the “war for talent” since before many of you were managers, but there is no denying it – it exists. You are not only competing with other companies for talented individuals but you are also competing with the existing companies that those talented individuals are working at. Companies are not going to let the people they have identified as superstars resign without a fight (this is the classic Counter Offer scenario which may be another blog post in itself). So how do we get these great people – their current employer will do all they can to keep them, everyone else wants them – does this mean all hope is lost? No, absolutely not. The same reasons that have always existed on why candidates are interested in other opportunities is still there: it could be that someone is looking for career advancement, or they want the chance to work with new technology or maybe you have an opportunity that is exactly what that person is looking to do. As a Hiring Manager don’t just conduct your interviews in question/answer mode. You should talk to that individual to work out what it is they are looking for and you can then relate how your role addresses that. It is potentially going to be the two of you working together so you two are the ones who have to be most comfortable with each other. Don’t oversell the role – set realistic expectations of what that candidate can expect working in your team – give them the good, the bad and the ugly so they can make an informed decision. Manager’s think back to when you last were looking for a job and put yourself in the candidate’s shoes. When you were looking for a job, what was it that you wanted to know about Oracle, or what was it that you wanted more information about. There are some great Business Leaders that work here at Oracle – if you are one of them it is likely that you already are doing all these things anyway. The good news for you is that you are also likely raising yourself head and shoulders above what many interviewers do – that in itself gives you a competitive advantage in this ‘war for talent’ but as a great Business Leader you already know that

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• Tough Decisions

  - by Johnm

  There was once a thriving business that employed two Database Administrators, Sam and Jim. Both DBAs were certified, educated and highly talented in their skill sets. During lunch breaks these two DBAs were often found together discussing best practices, troubleshooting techniques and the latest release notes for the upcoming version of SQL Server. They genuinely loved what they did. The maintenance of the first database was the responsibility of Sam. He was the architect of this server's setup and he was very meticulous in its configuration. He regularly monitored the health of the database, validated backup files and regularly adhered to the best practices that were advocated by well respected professionals. He was very proud of the fact that there was never a database that he managed that lost data or performed poorly. The maintenance of the second database was the responsibility of Jim. He too was the architect of this server's setup. At the time that he built this server, his understanding of the finer details of configuration were not as clear as they are today. The server was build on a shoestring budget and with very little time for testing and implementation. Jim often monitored the health of the database; but in more of a reactionary mode due to user complaints of slowness or failed transactions. Deadlocks abounded and the backup files were never validated. One day, the announcement was made that revealed that the business had hit financially hard times. Budgets were being cut, limitation on spending was implemented and the reduction in full-time staff was required. Since having two DBAs was regarded a luxury by many, this meant that either Sam or Jim were about to find themselves out of a job. Sam and Jim's boss, Frank, was faced with a very tough decision. Sam's performance was flawless. His techniques and practices were perfection. The databases he managed were reliable and efficient. His solutions are "by the book". When given a task it is certain that, while it may take a little longer, it will be done right the first time. Jim's techniques and practices were not perfect; but effective and responsive. He made mistakes regularly; but he shows that he learns from them and they often result in innovative solutions. When given a task it is certain that, while the results may require some tweaking, it will be done on time and under budget. You are Frank's best friend. He approaches you and presents this scenario. He must layoff one of his valued DBAs the very next morning. Frank asks you: "All else being equal, who would you let go? and Why?" Another pertinent question is raised: "Regardless of good times or bad, if you had to choose, which DBA would you want on your team when tough challenges arise?" Your response is. (This is where you enter a comment below)

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• Beyond Chatting: What ‘Social’ Means for CRM

  - by Divya Malik

  A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on the Oracle Applications blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com

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• BizTalk Server Monitoring &ndash; SharePoint Web Part

  - by SURESH GIRIRAJAN

  I have been worked with customers using BizTalk as shared infrastructure in the enterprise, where we have two or more BizTalk apps running on it for different Business groups. Also these customers are not using BizTalk ESB portal even though they are using BizTalk ESB exception framework. So main issue with all these Business groups are they don’t have visibility into the BizTalk apps running in prod, even though they are using SCOM and other monitoring stuff in place. So I am trying to address few issues I am going to list below and how I try to mitigate them, first one on the list is how to get visibility into prod, how to provision those access to the BizTalk resources with minimal activity and how can we take advantage of the resources we have today. So I was working on creating REST data services for BizTalk RFID a year ago and available on codeplex. I thought to extend that idea to take advantage of BizTalk Data Services available in codeplex. I extended the BizTalk data services I will upload the updated service soon. So let me start thru how my solution works, so first step I am using the BizTalk data service (REST service) which expose most of the BizTalk artifacts as resources such as Applications, Orchestrations, Send ports, Receive ports, Host instances and In process instances etc. BizTalk Server Monitoring – SharePoint Web Part I am hosting the BizTalk data service in IIS with application pool configured to run under BizTalk administrator credentials. So with this setup I am making the service to make accessible anonymous. Next step of this solution I have created a SharePoint Visual web part which consumes the BizTalk data service and display all the BizTalk Application and Platform settings in read only mode. Even though BizTalk data services offers to browse resources as well perform actions like starting, stopping Orchestrations, Send ports, Receive locations, Host instances etc. Host Instances BizTalk Applications BizTalk Running / Suspended Instances So having this BizTalk Monitoring SharePoint web part, will be added to the SharePoint. This eliminates the need for granting access to the BizTalk users explicitly, so when you have BizTalk contractor or BizTalk application user need to have access to the BizTalk environment all the need is have access to the SharePoint website. You can configure the web part point to different end point based on your environment. I am making this as read only as part of this to make easier for the users and in terms of provisioning. This removes the dependency of BizTalk admin at least for viewing the BizTalk application status and errors etc. If we need to make any changes to the BizTalk application then its application owner responsibility to co-ordinate with BizTalk admins. There are options like BizTalk ESB portal, BizTalk 360 etc… but this one of the approach to reduce number of steps required to give access to BizTalk application users and also to maximize the resource we have in enterprise today. Also you can expose this data service thru Azure Service Bus and access from other apps like mobile devices or create a web site hosted in Azure etc. One last thing I have tested only with BizTalk Server 2010 on x64 VM only, but it should work on other version. I will try to upload the code shortly with instructions how to setup etc.… I welcome thoughts and suggestions… Hope this helps….

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• Oracle User Communities and Enterprise Manager

  - by Anand Akela

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Contributed by Joe Dimmer, Senior Business Development Manager, Oracle Enterprise Manager Heightened interest and adoption of Oracle Enterprise Manager has led to keen interest in “manageability” within the user group community.  In response, user groups are equipping their membership with the right tools for implementation and use manageability through education opportunities and Special Interest Groups.  Manageability is increasingly viewed not only as a means to enable the Oracle environment to become a competitive business advantage for organizations, but also as a means to advance the individual careers of those who embrace enterprise management.  Two Oracle user groups – the Independent Oracle User Group (IOUG) and the United Kingdom Oracle User Group (UKOUG) – each have Special Interest Groups where manageability is prominently featured.  There are also efforts underway to establish similarly charted SIGs that will be reported in future blogs.  The good news is, there’s a lot of news! First off, the IOUG will be hosting a Summer Series of live webcasts:  “Configuring and Managing a Private Cloud with Enterprise Manager 12c” by Kai Yu of Dell, Inc.              Wednesday, June 20th from Noon – 1 PM CDT , Click here for details & registration “What is User Experience Monitoring and What is Not? A case study of Oracle Global IT’s implementation of Enterprise Manager 12c and RUEI” by Eric Tran Le of Oracle            Wednesday, July 18th from Noon – 1 PM CDT , Click here for details & registration “Shed some light on the ‘bumps in the night’ with Enterprise Manager 12c” by David Start of Johnson Controls            Wednesday, August 22nd from Noon – 1 PM CDT, Click here for details & registration   In addition, the UKOUG Availability and Infrastructure Management (AIM) SIG is hosting its next meeting on Tuesday, July 3rd at the Met in Leeds where EM 12c Cloud Management will be presented.  Click here for details & registration.  In future posts from Joe, look for news related to the following: ·         IOUG Community Page and Newsletter devoted to manageability ·         Full day of manageability featured during Oracle OpenWorld 2012 “SIG Sunday” ·         Happenings from other regional User Groups that feature manageability Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• Best Practices for Handing over Legacy Code

  - by PersonalNexus

  In a couple of months a colleague will be moving on to a new project and I will be inheriting one of his projects. To prepare, I have already ordered Michael Feathers' Working Effectively with Legacy Code. But this books as well as most questions on legacy code I found so far are concerned with the case of inheriting code as-is. But in this case I actually have access to the original developer and we do have some time for an orderly hand-over. Some background on the piece of code I will be inheriting: It's functioning: There are no known bugs, but as performance requirements keep going up, some optimizations will become necessary in the not too distant future. Undocumented: There is pretty much zero documentation at the method and class level. What the code is supposed to do at a higher level, though, is well-understood, because I have been writing against its API (as a black-box) for years. Only higher-level integration tests: There are only integration tests testing proper interaction with other components via the API (again, black-box). Very low-level, optimized for speed: Because this code is central to an entire system of applications, a lot of it has been optimized several times over the years and is extremely low-level (one part has its own memory manager for certain structs/records). Concurrent and lock-free: While I am very familiar with concurrent and lock-free programming and have actually contributed a few pieces to this code, this adds another layer of complexity. Large codebase: This particular project is more than ten thousand lines of code, so there is no way I will be able to have everything explained to me. Written in Delphi: I'm just going to put this out there, although I don't believe the language to be germane to the question, as I believe this type of problem to be language-agnostic. I was wondering how the time until his departure would best be spent. Here are a couple of ideas: Get everything to build on my machine: Even though everything should be checked into source code control, who hasn't forgotten to check in a file once in a while, so this should probably be the first order of business. More tests: While I would like more class-level unit tests so that when I will be making changes, any bugs I introduce can be caught early on, the code as it is now is not testable (huge classes, long methods, too many mutual dependencies). What to document: I think for starters it would be best to focus documentation on those areas in the code that would otherwise be difficult to understand e.g. because of their low-level/highly optimized nature. I am afraid there are a couple of things in there that might look ugly and in need of refactoring/rewriting, but are actually optimizations that have been out in there for a good reason that I might miss (cf. Joel Spolsky, Things You Should Never Do, Part I) How to document: I think some class diagrams of the architecture and sequence diagrams of critical functions accompanied by some prose would be best. Who to document: I was wondering what would be better, to have him write the documentation or have him explain it to me, so I can write the documentation. I am afraid, that things that are obvious to him but not me would otherwise not be covered properly. Refactoring using pair-programming: This might not be possible to do due to time constraints, but maybe I could refactor some of his code to make it more maintainable while he was still around to provide input on why things are the way they are. Please comment on and add to this. Since there isn't enough time to do all of this, I am particularly interested in how you would prioritize.

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• Silverlight Cream for March 23, 2010 -- #818

  - by Dave Campbell

  In this Issue: Max Paulousky, Jeremy Likness, Mark Tucker, Christian Schormann, Page Brooks, Brad Abrams(-2-), Jeff Wilcox, Unnir, Bea Stollnitz, John Papa and Adam Kinney, and Bill Reiss(-2-). Shoutouts: Ashish Shetty posted his material from his MIX10 presentation: Stepping outside the browser with Silverlight 4 Not Silverlight, but dang useful, Karl Shifflett posted a Visual Studio 2010 XAML Editor IntelliSense Presenter Extension Yavor Georgiev posted his MIX10 material: Two samples from today's MIX talk From SilverlightCream.com: GroupBox Sketching Control for WPF applications Using Blend Max Paulousky creates a GroupBox control for SketchFlow for WPF. He includes a link to an example of doing the same for Silverlight. Sequential Asynchronous Workflows in Silverlight using Coroutines Jeremy Likness' latest post begann with a post on the Silverlight.net forum and Rob Eisenburg's MVVM presentation from MIX10 resulting in the use of Wintellect's PowerThreading library (downloadable), and Coroutines. Windows Phone 7 UI Templates Mark Tucker has been putting a lot of thought into WP7 apps and produced 5 templates for building apps, downloadable in PowerPoint format. He's also looking to discuss this concept. Blend 4: About Path Layout, Part I Christian Schormann has a great tutorial up about Expression Blend 4 and path layout ... this is lots of great info, and it's only part 1! Custom Splash Screen for Windows Phone Page Brooks makes very quick work of showing how to add a splash screen to your WP7 app... very nice, Page! Silverlight 4 + RIA Services - Ready for Business: Exposing Data from Entity Framework Brad Abrams next post in the series is is on pulling your data from wherever it lives, and uses a DomainService to shape it for your Silverlight app. Silverlight 4 + RIA Services - Ready for Business: Consuming Data in the Silverlight Client Brad Abrams then discusses consuming that data in a Silverlight app. Not much code involvement at all.. great ROI :) Building Silverlight 3 and Silverlight 4 applications on a .NET 3.5 build machine Jeff Wilcox talks about building Silverlight 3 and Silverlight 4B both on a .NET 3.5 machine. He then adds in the Toolkit, and even WCF RIA Services. Expression Blend 4 - XAML generation tweaks Unnir demonstrates a few changes to Expression Blend 4 that produce more compact XAML. He's also asking for other examples you'd like to see tightened up. How can I sort a hierarchy? Bea Stollnitz posts plausible solutions to sorting data items at each level of a hierarchical UI, with descriptions of why they don't work, followed by the real deal... Silverlight and WPF. Silverlight Training Course (Silverlight 4) John Papa and Adam Kinney have posted a huge body of work to get us up-to-speed on Silverlight 4 -- a WhitePaper, hands-on labs, and an 8-unit course with 25 accompanying videos... geez... Silverlight game development on Windows Phone 7 Bill Reiss has a post up discussing game development on WP7 in general and then discusses his SilverSprite library, with a link to it. XNA or Silverlight for Windows Phone 7 game development? Bill Reiss next discusses the advantage of using Silverlight or XNA for your WP7 game development, and who better to discuss both? Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Oracle Forms Migration to ADF - Webinar vom ORACLE Partner PITSS

  - by Thomas Leopold

    Tuesday, February 22, 2011 5:00 PM - 6:00 PM CET Free Webinar Re-Engineering Legacy Oracle Forms Migration from Forms to ADF - A Case Study Join Oracle's Grant Ronald and PITSS to see a software architecture comparison of Oracle Forms and ADF and a live step-by-step presentation on how to achieve a successful migration. Learn about various migration options, challenges and best practices to protect your current investment in Oracle Forms. PL/SQL is without match for what it does: manipulating data in the database. If you blindly migrate all your PL/SQL to Java you will, in all probability, end up with less maintainable and less efficient code. Instead you should consider which code it best left as PL/SQL..." Grant Ronald - "Migrating Oracle Forms to Fusion: Myth or Magic Bullet?" Re-Engineering existing business logic is mandatory for your legacy Forms application to take advantage of the new Software architectures like ADF. The PITSS.CON solution combines the deep understanding of Oracle Forms and Reports applications architecture with powerful re-engineering capabilities that allows the developer community to protect the investment in the existing Forms applications and to concentrate on fine-tuning and customization of the modernized functionality rather than manually recreating every module and business logic from bottom up. Registration: https://www2.gotomeeting.com/register/971702250   PITSS GmbHKönigsdorferstrasse 25D-82515 WolfratshausenDo not forget to check out these Free Webinars in March! Thursday, March 3, 2011 Upgrade and Modernize Your Application to Forms 11g Registration/Information Tuesday, March 15, 2011 Shaping the Future for your Oracle Forms Application:Forms 11g, ADF, APEX Registration/Information Tuesday, March 29, 2011 Oracle Forms Modernization to APEX Registration/Information Registration is limited, so sign up  today!Presented By:        Grant Ronald, Senior Group Product Manager,Oracle       Magdalena Serban, Product Manager,PITSS   Contact Us:            PITSS in Americas +1 248.740.0935 [email protected] www.pitssamerica.com       PITSS in Europe +49 (0) 717287 5200 [email protected] www.pitss.com   White Paper:      From Oracle Forms to Oracle ADF and JEE     © Copyright 2010 PITSS GmbH, Wolfratshausen, Stuttgart, München; Managing Directors: Dipl.-Ing. Andreas Gaede, Michael Kilimann, Dipl.-Ing. Dirk Fleischmann Commercial Register: HRB 125471 at District Court Munich. All rights reserved. Any duplication or further treatment in any medium, in parts or as a whole, requires a written agreement. If you do not want to receive invitations for events, meetings and seminars from us, then please click here.

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• CRMIT’s HIGH VALUE CRM++ PLUGINS FOR CRM On DEMAND

  - by Soumo Das

  Customer satisfaction and experience being the two most considerable factors, these days businesses are on the lookout for automation tools that are world class, agile and keep quality at its core. CRMIT has developed such tools using cutting edge technologies and abstracting industry best practices and R&D.  Self Service Portal  With customers being so meticulous about regular updates and reliable access to their data, administrators just cannot think of walking a thin line. Surviving without a resource that provides a track of customer requirements for services available 24 x 7 can severely affect the productivity. In such a scenario, CRMIT’s Self Service Portal (SSP) is the best solution. This not only tracks the required customer data, but also allows companies to stay in tune with their employees, vendors and stakeholders.   One can directly sign up to become a CRMOD contact and SSP user. One need not use the database, as operations and interactions are d at run time. This is a fully configurable solution that tracks results periodically, thus making it easy for end users. It also offers better security and data visibility that enables users to progress smoothly. Quote and Order Management   When dealing with quotes, contracts and orders becomes complicated, only Quote & Order Management can work as a one-stop solution. CRMIT offers this great tool for managing all this information and for taking care of customer orders and service requirements.  This CRM On Demand plug-in allows one to create a new quote or copy the existing one. Products can be directly added from the product list of CRMOD and the pricing is calculated automatically. Quote can be generated and mailed to the external users in PDF, HTML and XLS formats. This not only allows management of quotes in an enhanced manner, but also supports various billing and tax calculation features that make work effortless.    Report Scheduler  When it comes to analyzing and providing statistics of various business processes currently running in an organization, one cannot depend on manual updates, which sometimes may be inaccurate or even delayed. CRMIT provides a SaaS based powerful solution - Report Scheduler - that allows CRM users to schedule reports as per the frequencies and then receive them as email attachments at the scheduled time.   With this powerful tool, administrators can control the report scheduler for assigning specific reports to specific users. After that, users can login and schedule any assigned report for viewing at particular intervals on monthly, weekly or daily basis. Additionally, users can also copy the mail to external users and can choose the preferred format. The best part is that sharing business data with third party become easy with this and for viewing reports, users need not log into their CRMOD account.  CRM On Demand Offline Solution CRM On-Demand Offline is another great CRM++ extension that allows one to work in both online and offline modes. Synchronizing both the modes is absolutely easy and offers ease while working. CRM OD offline works as an automation tool that not only improves efficiency, but also works as a backup in most cases. It is readily available as a windows application installer and requires users to be online only while validating and synchronizing. The best part is that working in the offline mode also works as a backup. 

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• Teeing Off With Chris Leone at OpenWorld 2012

  - by Kathryn Perry

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Chris Leone, Senior Vice President, Oracle Applications Development Monday morning in downtown San Francisco - lots of sunshine, plenty of traffic, and sidewalks chocked full of people with fresh faces and blister free feet. Let the week of Oracle OpenWorld begin! For a great Applications start, Chris Leone packed the house with his Fusion Applications overview session - he covered strategy, scope, roadmaps, and customer successes. Fusion Apps, the world's best SaaS suite, is built on 100 percent standards. Chris talked about its information driven user experience, its innovative design, and the choice of deployment. People can run Fusion in the cloud, in a managed / hosted environment, or on premise -- or they can use a combination of these three models. About seventy percent of our customers go with SaaS. Release 5 of Fusion Apps will become available soon. The cadence of releases will be three times a year. The key drivers are to accelerate business success (no rip and replace) and to simplify business processes. Chris told the audience that organic Fusion is the centerpiece of our cloud solutions, rounded out with acquired offerings such as Taleo Recruiting and RightNow Customer Service. From the cloud solutions, customers can expect real time and predictive BI, social capabilities, choice of deployment, and more productivity because of a next generation UX called FUSE. Chris's demo showed a super easy, new UI that touts self service navigation. We'll blog about FUSE in the very near future. Chris said the next 365 days of Fusion Apps would include more localization, more industries, more power, more mobile, and more configurability. The audience was challenged to think hard about how Fusion could be part of their three-to-five year plans. Chris set up a great opportunity for you to follow up with your customers as they explore the possibilities.

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• Is Microsoft&rsquo;s Cloud Bet Placed on the Ground?

  - by andrewbrust

  Today at the Unversity of Washington, Steve Ballmer gave a speech on Microsoft’s cloud strategy.  Significantly, Azure was only briefly mentioned and was not shown.  Instead, Ballmer spoke about what he called the five “dimensions” of the cloud, and used that as the basis for an almost philosophical discussion.  Ballmer opined on how the cloud should be distinguished from the Internet.as well as what the cloud will and should enable.  Ballmer worked hard to portray the cloud not as a challenger to Windows and PCs (as Google would certainly suggest it is) but  really as just the latest peripheral that adds value to PCs and devices. At one point during his speech, Ballmer said “We start with Windows at Microsoft.  It’s the most popular smart device on the planet.  And our design center for the future of Windows is to make it one of those smarter devices that the cloud really wants.”  I’m not sure I agree with Ballmer’s ambition here, but I must admit he’s taken the “software + services” concept and expanded on it in more consumer-friendly fashion. There were demos too.  For example, Blaise Aguera y Arcas reprised his Bing Maps demo from the TED conference held last month.  And Simon Atwell showed how Microsoft has teamed with Sky TV in the UK to turn Xbox into something that looks uncannily like Windows Media Center.  Specifically, an Xbox console app called Sky Player provides full access to Sky’s on-demand programming but also live TV access to an array of networks carried on its home TV service, complete with an on-screen programming guide.  Windows Phone 7 Series was shown quickly and Ballmer told us that while Windows Mobile/Phone 6.5 and earlier were designed for voice and legacy functionality, Windows Phone 7 Series is designed for the cloud. Over and over during Ballmer’s talk (and those of his guest demo presenters), the message was clear: Microsoft believes that client (“smart”) devices, and not mere HTML terminals, are the technologies to best deliver on the promise of the cloud.  The message was that PCs running Windows, game consoles and smart phones  whose native interfaces are Internet-connected offer the most effective way to utilize cloud capabilities.  Even the Bing Maps demo conveyed this message, because the advanced technology shown in the demo uses Silverlight (and thus the PCs computing power), and not AJAX (which relies only upon the browser’s native scripting and rendering capabilities) to produce the impressive interface shown to the audience. Microsoft’s new slogan, with respect to the cloud, is “we’re all in.”  Just as a Texas Hold ‘em player bets his entire stash of chips when he goes all in, so too is Microsoft “betting the company” on the cloud.  But it would seem that Microsoft’s bet isn’t on the cloud in a pure sense, and is instead on the power of the cloud to fuel new growth in PCs and other client devices, Microsoft’s traditional comfort zone.  Is that a bet or a hedge?  If the latter, is Microsoft truly all in?  I don’t really know.  I think many people would say this is a sucker’s bet.  But others would say it’s suckers who bet against Microsoft.  No matter what, the burden is on Microsoft to prove this contrarian view of the cloud is a sensible one.  To do that, they’ll need to deliver on cloud-connected device innovation.  And to do that, the whole company will need to feel that victory is crucial.  Time will tell.  And I expect to present progress reports in future posts.

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• Why Cornell University Chose Oracle Data Masking

  - by Troy Kitch

  One of the eight Ivy League schools, Cornell University found itself in the unfortunate position of having to inform over 45,000 University community members that their personal information had been breached when a laptop was stolen. To ensure this wouldn’t happen again, Cornell took steps to ensure that data used for non-production purposes is de-identified with Oracle Data Masking. A recent podcast highlights why organizations like Cornell are choosing Oracle Data Masking to irreversibly de-identify production data for use in non-production environments. Organizations often copy production data, that contains sensitive information, into non-production environments so they can test applications and systems using “real world” information. Data in non-production has increasingly become a target of cyber criminals and can be lost or stolen due to weak security controls and unmonitored access. Similar to production environments, data breaches in non-production environments can cost millions of dollars to remediate and cause irreparable harm to reputation and brand. Cornell’s applications and databases help carry out the administrative and academic mission of the university. They are running Oracle PeopleSoft Campus Solutions that include highly sensitive faculty, student, alumni, and prospective student data. This data is supported and accessed by a diverse set of developers and functional staff distributed across the university. Several years ago, Cornell experienced a data breach when an employee’s laptop was stolen.  Centrally stored backup information indicated there was sensitive data on the laptop. With no way of knowing what the criminal intended, the university had to spend significant resources reviewing data, setting up service centers to handle constituent concerns, and provide free credit checks and identity theft protection services—all of which cost money and took time away from other projects. To avoid this issue in the future Cornell came up with several options; one of which was to sanitize the testing and training environments. “The project management team was brought in and they developed a project plan and implementation schedule; part of which was to evaluate competing products in the market-space and figure out which one would work best for us.  In the end we chose Oracle’s solution based on its architecture and its functionality.” – Tony Damiani, Database Administration and Business Intelligence, Cornell University The key goals of the project were to mask the elements that were identifiable as sensitive in a consistent and efficient manner, but still support all the previous activities in the non-production environments. Tony concludes,  “What we saw was a very minimal impact on performance. The masking process added an additional three hours to our refresh window, but it was well worth that time to secure the environment and remove the sensitive data. I think some other key points you can keep in mind here is that there was zero impact on the production environment. Oracle Data Masking works in non-production environments only. Additionally, the risk of exposure has been significantly reduced and the impact to business was minimal.” With Oracle Data Masking organizations like Cornell can: Make application data securely available in non-production environments Prevent application developers and testers from seeing production data Use an extensible template library and policies for data masking automation Gain the benefits of referential integrity so that applications continue to work Listen to the podcast to hear the complete interview.  Learn more about Oracle Data Masking by registering to watch this SANS Institute Webcast and view this short demo.

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• Integrating Windows Form Click Once Application into SharePoint 2007 &ndash; Part 1 of 2

  - by Kelly Jones

  Last year, I had the opportunity to build a solution that involved integrating a Windows Form application into a SharePoint 2007 (WSS version 3.0). In this post, I’ll layout our architecture thinking and in part two, I’ll describe the technical details. Business Case Our challenge was this: we needed an easy way for a small group of our users to upload documents, in batches.  They also needed to quickly set the meta data values, as well as set security on individual files. Using the out of the box uploads just didn’t fit.  The single file upload allows set the meta data, but our users would be uploading dozens of files.  The multiple upload would allow our users to upload batches of files, but it doesn’t allow them to set the meta data during upload.  Also, neither upload method allows the users to set the permissions on the file. Our Solution We looked into building a web control of some kind, but ruled that out due to security complexities (if I remember correctly).  Another option would have been using a technology like Silverlight (or Flash?), but our team didn’t have the skills necessary to build with these. So, after looking at what was technically possible, and also what skills our team had, we settled on a Windows Form application.  We also decided to deliver it to the clients via Click Once, so we would have the ability to easily update the application in the future. Lessons Learned After deploying our solution, we’ve learned a few lessons.  First, you’ll need to have the .Net Framework installed on the client computers.  We knew this, but we still ran into issues making sure our users had the proper framework version installed.  Second, we had issues with authentication.  Our issues were due to our testing domain being a separate Active Directory domain from the domain that our end users and their workstations were members of.  (See my earlier post about Clearing Saved Passwords for the fix to our problem). Our third issue was how we dealt with uploading files that were named the same.  Our application would replace the existing file with the new file, which is the way we expected it to work.  However, our users wanted to upload weekly reports, named the same as the previous week.  We solved this by using folders within the document library to keep the sets of reports separate from previous weeks. One last thing to consider before implementing a solution like this, is what browsers and platforms your users will be working from.  We only needed to support IE and Windows, which works fine.  However, if you need to support Firefox, there are add-ons that allow Click Once to work with Firefox.  This is still a Windows only solution though.  In order to support Macs, you’d have to focus on either browser techniques (AJAX?) or Silverlight/Flash. Summary Our users are happy with the Click Once app.  It allowed them to move all of their content to our SharePoint site in under a couple hours, which they were thrilled with.  We’re happy because we can easily deploy updates, our development time was small, and we met all of our business requirements.

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• The Hunger Games for Aspiring IT Professionals

  - by Dain C. Hansen

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} It seems that no one can escape the buzz around Hunger Games. And who could? Stephen King said it best in his review when he referred to the Collins’ novel as “a violent, jarring speed-rap of a novel that generates nearly constant suspense and may also generate a fair amount of controversy”. So what’s the tie in for IT? Let’s leave the dystopia of District 12 and come back to today’s reality. This is the world of radical IT paradigm shifts that haven’t been seen since Java was introduced in 1995. Everything you learned in school is probably outdated as of Friday. And everything you learned on Friday will probably change when you get to work on Monday. Nevertheless, we’re eager, we’re aspiring, we’re hungry to learn. While the challenges upon us may not rival the venomous bees (or ‘tracker jackers’) seen in this blockbuster, there are certainly obstacles to be found. In preparation, I leave you two pieces of advice - aside from avoiding werewolves… Learn the Cloud If you had asked me what to learn in 1995, I would have said, “Go learn Java”. But now my advice is “Go learn Java and then learn Cloud”. Cloud computing and Java go hand in hand. This is especially true for Oracle’s own Public Cloud which uses Java (via WebLogic 12c) as well as Oracle Database at its core foundation. Understanding the connotations of elasticity, scale, virtualization, and multi-tenancy, (to name just a few) requires a strong foundation in computer science and especially Java to get it right. Without Java, the Cloud is nothing more than a brittle application meagerly deployed on the internet. Get Social and Actively Participate And at all levels. Socializing your ideas internally is dreadfully important. And this means socializing and communicating your good ideas to lines of business, to architects, business analysts, developers, DBAs and Operations. But don’t forget to go external. Stay current by being on the lookout for blogs, tweets, webcasts, papers, podcasts and videos for your technology area. Be not just a subscriber but a participant in these channels as well. Attend industry and vendor sponsored events to learn from the experts – and seek out opportunities to stay connected with those that are smarter than you. You’ll gain more understanding if you participate actively. At the same time you’ll make friends (and allies) and you’ll be glad you did. Tell help you get social and actively participate [while learning the Cloud] here are a couple of pointers for you: See our website on Cloud and Fusion Middleware Subscribe to our regular Fusion Middleware Newsletter Follow us on Twitter and Facebook Find us at one of our key events Meanwhile, happy IT hunger games!

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• Post MIX10 Decompression

  - by Dave Campbell

  With a big dose of reality, I walked into this place this morning and found out "yeah, I really do write .NET web apps and MS Access for a living" :( ... but it pays the bills and I've gotten *way* used to eating 3 times a day :) MIX10 was great, although the buzz didn't seem as big as MIX09, and I'm not sure why. It also seemed like a different crowd and other folks I talked to agreed with that. Of course now I can outwardly admit that the "Windows Phone 7 Series" is programmed with Silverlight ... how cool is that? I've been biting my tongue about that info for over a month! I cloistered myself in Ballroom A for the week, not counting the Keynotes. That's where the phone sessions were located. I tried to collect the full set, but ended up bailing on the last one because it was ending at the time that MIX10 was ending, and I hadn't spent a whole lot of time in 'The Commons'. I met a bunch of folks I've blogged about, or exchanged email with, and that's always fun. Renewed associations with folks I only see once or twice a year and way too long a list and don't want to mention some and leave off others... I did have an opportunity to meet Charles Petzold... wow that was interesting... I got into Windows development through Charles' Programming Windows 3.1 book 'back in the day' ... couldn't find anyone at Honeywell wanted to join my journey, so it was just me and 'Chuck' :) ... read every word of that book more than once... all marked up, tags sticking out of it. And now he's writing a WP7 book ... gotta get it: Free ebook: Programming Windows Phone 7 Series (DRAFT Preview) I went through my Big List-o-BlogsTM last night and it took over 2 hours because of all the new content since MIX10. I've got 90 posts tagged as of 9PM on 3/21. If everybody stopped right now, it would take me 9 days to push what I have now, so you'll have to be patient! I had another event on Thursday that was *extremely* tiring, so I ended up staying over another night. I drove back into the strip on Friday morning to try to find a non-cheesy souvenir for my wife, and didn't find much. Then I went to Blueberry Hill restaurant for 3 eggs, 3 strips of bacon, and 3 awesome potato pancakes. Check them out if you have time! And then hit the road. In case anyone is wondering, the 2-1/2 hour drive I took across Hoover Dam on Sunday afternoon only took 30 minutes on Friday afternoon... that was a more normal trip! I thoroughly enjoyed the time I spent with everyone. Thanks to John Papa and his crew for the great Insider's party on Monday night... the Blues Brothers were a fun surprise and they did a good job! And the swag was great... thanks to all the contributors for a fun evening at their expense! All I can say is stay tuned, go to live.visitmix.com/videos and watch everything, get the phone tools, start working... everything's different and everything's fun... jump in, it's all Silverlight! Stay in the 'Light! Technorati Tags: Silverlight    Silverlight 4    Windows Phone     MIX10

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• Fast Data: Go Big. Go Fast.

  - by Dain C. Hansen

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 For those of you who may have missed it, today’s second full day of Oracle OpenWorld 2012 started with a rumpus. Joe Tucci, from EMC outlined the human face of big data with real examples of how big data is transforming our world. And no not the usual tried-and-true weblog examples, but real stories about taxi cab drivers in Singapore using big data to better optimize their routes as well as folks just trying to get a better hair cut. Next we heard from Thomas Kurian who talked at length about the important platform characteristics of Oracle’s Cloud and more specifically Oracle’s expanded Cloud Services portfolio. Especially interesting to our integration customers are the messaging support for Oracle’s Cloud applications. What this means is that now Oracle’s Cloud applications have a lightweight integration fabric that on-premise applications can communicate to it via REST-APIs using Oracle SOA Suite. It’s an important element to our strategy at Oracle that supports this idea that whether your requirements are for private or public, Oracle has a solution in the Cloud for all of your applications and we give you more deployment choice than any vendor. If this wasn’t enough to get the juices flowing, later that morning we heard from Hasan Rizvi who outlined in his Fusion Middleware session the four most important enterprise imperatives: Social, Mobile, Cloud, and a brand new one: Fast Data. Today, Rizvi made an important step in the definition of this term to explain that he believes it’s a convergence of four essential technology elements: Event Processing for event filtering, business rules – with Oracle Event Processing Data Transformation and Loading - with Oracle Data Integrator Real-time replication and integration – with Oracle GoldenGate Analytics and data discovery – with Oracle Business Intelligence Each of these four elements can be considered (and architect-ed) together on a single integrated platform that can help customers integrate any type of data (structured, semi-structured) leveraging new styles of big data technologies (MapReduce, HDFS, Hive, NoSQL) to process more volume and variety of data at a faster velocity with greater results.  Fast data processing (and especially real-time) has always been our credo at Oracle with each one of these products in Fusion Middleware. For example, Oracle GoldenGate continues to be made even faster with the recent 11g R2 Release of Oracle GoldenGate which gives us some even greater optimization to Oracle Database with Integrated Capture, as well as some new heterogeneity capabilities. With Oracle Data Integrator with Big Data Connectors, we’re seeing much improved performance by running MapReduce transformations natively on Hadoop systems. And with Oracle Event Processing we’re seeing some remarkable performance with customers like NTT Docomo. Check out their upcoming session at Oracle OpenWorld on Wednesday to hear more how this customer is using Event processing and Big Data together. If you missed any of these sessions and keynotes, not to worry. There's on-demand versions available on the Oracle OpenWorld website. You can also checkout our upcoming webcast where we will outline some of these new breakthroughs in Data Integration technologies for Big Data, Cloud, and Real-time in more details. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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• TiVo Follow-up&hellip;Training Opportunities

  - by MightyZot

  A few posts ago I talked about my experience with TiVo Customer Service. While I didn’t receive bad service per se, I felt like the reps could have communicated better. I made the argument that it should be just as easy to leave a company as it is to engage with a company, even though my intention is to remain a TiVo fan. I worked for DataStorm Technologies in the early 90s. I pointed out to another developer that we were leaving files behind in our installations. My opinion was that, if the customer is uninstalling our application, there should be no trace of it left after uninstall except for the customer’s data. He replied with, “screw ‘em. They’re leaving us. Why do we care if we left anything behind?” Wow. Surely there is a lot of arrogance in that statement. Think about this…how often do you change your services, devices, or whatever?  Personally, I change things up about once every two or three years. If I don’t change things up, I at least think about it. So, every two or three years there is an opportunity for you (as a vendor or business) to sell me something. (That opportunity actually exists all the time, because there are many of these two or three year periods overlapping.) Likewise, you have the opportunity to win back my business every two or three years as well. Customer service on exit is just as important as customer service during engagement because, every so often, you have another chance to gain back my loyalty. If you screw that up on exit, your chances are close to zero. In addition, you need to consider all of the potential or existing customers that are part of or affected by my social organizations. “Melissa” at TiVo gave me a call last week and set up some time to talk about my experience. We talked yesterday and she gave me a few moments to pontificate about my thoughts on the importance of a complete customer experience. She had listened to my customer support calls and agreed that I had made it clear that I intended to remain a TiVo customer even though suddenLink is handling my subscription. She said that suddenLink is a very important partner for them and, of course, they want to do everything they can to support TiVo / suddenLink customers.  “Melissa” also said that they had turned this experience into a training opportunity for the reps involved. I hope that is true, because that “programmer arrogance” that I mentioned above (which was somewhat pervasive back then) may be part of the reason why that company is no longer around. Good job “Melissa”!  And, like I said, I am still a TiVo fan. In fact, we love our new TiVo and many of the great new features. In addition, if you’re one of the two people that read these posts, please remember that these are just opinions. Your experiences may be, and likely will be, completely unique to you.

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